{"summary":{"average":4.4,"total":14,"distribution":{"1":0,"2":2,"3":0,"4":3,"5":9}},"reviews":[{"id":"8a43010e-5f08-469e-b6fb-34ccefdb9027","author":"Kristina Russ","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXmqpqhSJ7ZOBm4iYVnwy4hzi0h1ciU1hmeNoSmfSmhvBp7IUuY=s64-c-rp-mo-ba12-br100","rating":5,"text":"Would highly recommend this business! I spoke to her on the phone prior to coming and then in person a few days later. She was super kind and helpful! Loving the small town feel!!","date":"2026-08-21T10:59:09.000Z","verifiedTenant":false,"featured":false,"reply":"We are thrilled to hear about your experience! Glad she could help both over the phone and in person. We love our small town feel too!<br><br>If you have any questions, please reach out at (936) 287-3377.<br><br>Kindly,<br>The AAA Self Storage Diboll Team.","replyDate":"2026-08-30T17:42:04.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"4d9f96de-f9d4-4ca4-9119-7725259a9789","author":"Carmikaze32009 _","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVbsz1JcEOmRt9SMmnK-fHmU5Vxro6JCXMB_9vHbPdB6lOdPRLb=s64-c-rp-mo-ba12-br100","rating":5,"text":"Convenient  Location. Excellent  Prices.\nAmazing service.","date":"2026-05-24T20:23:05.000Z","verifiedTenant":false,"featured":false,"reply":"We're thrilled to hear that! Your feedback about our helpful service and convenient location means a lot to us.<br><br>If you have any questions, please reach out at (936) 287-3377.<br><br>Kindly,<br>The AAA Self Storage Diboll Team","replyDate":"2026-02-28T17:42:04.000Z","tags":["price"],"sentiment":"positive"},{"id":"9d74b502-5baa-4585-8c57-c5c059334270","author":"Ashley Moore","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIY9EZY8u8Y8qnWJwC1xCN-yziAE5evRxSWjNGKKzBgo_ULEQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-01-17T18:34:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Ashley. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2026-01-30T17:42:04.000Z","tags":[],"sentiment":"positive"},{"id":"bcc280be-cae3-4b76-a374-d2e094894b3a","author":"Debra Alvarez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL4-wpemWyfJ6kyRCyXNvBFzlLDIFOJaqj7U5NVUXBMAuNWvw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Clean facilities and safe.","date":"2025-12-04T07:55:59.000Z","verifiedTenant":false,"featured":false,"reply":"We are delighted to hear you found our facilities clean and safe. We really appreciate your feedback.<br><br>If you have any questions, please reach out at (936) 287-3377.<br><br>Kindly,<br>The AAA Self Storage Diboll Team","replyDate":"2025-12-30T17:42:04.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"c4b67aa6-36a0-4ee4-b332-52becd1f74cf","author":"Cherie ONeal","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU-qA-TPkOP7usYT2H1UU10MuqBr6KkJ_9oXgQ9vhf_Gm30XK0=s64-c-rp-mo-br100","rating":5,"text":"The lady at the desk has the best customer service in diboll, Tx","date":"2025-10-10T14:44:12.000Z","verifiedTenant":false,"featured":false,"reply":"We're thrilled to hear that! Our team takes pride in providing excellent customer service. If you have any questions, please reach out at (936) 287-3377.<br><br>Kindly,<br>The AAA Self Storage Diboll Team","replyDate":"2025-10-30T17:42:04.000Z","tags":[],"sentiment":"positive"},{"id":"35f64bbe-254a-4fd9-a6b6-401aaafe6c65","author":"Connie Voelkel","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU2paur4vCJVcSNc-adiEJ-woYLp77-aflfNRq1sWyLky1KzyZ9=s64-c-rp-mo-ba12-br100","rating":4,"text":"Sandra, who runs the office, is super nice and very helpful. My only complaint is that the rent went up twice this year and is expensive, but this is really the only place that is behind locked gates and has cameras.  So, I felt my stuff was secure.","date":"2024-10-10T12:57:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to share your experience, Connie. We appreciate your feedback and are glad to hear that Sandra was helpful.","replyDate":"2025-09-30T17:42:04.000Z","tags":["staff","price","access","security"],"sentiment":"positive"},{"id":"040bf6c5-fc7c-4537-a164-a7d825e191d8","author":"Rory .Stringer","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocItOEBzxOn_R8QpEhYVYDHfXVN0p0Rsf_hutxKEO1eLr5FEXm64=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2023-05-09T17:50:16.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star review—we’re happy to provide you with a 5-star experience!","replyDate":"2023-09-30T17:42:04.000Z","tags":[],"sentiment":"positive"},{"id":"218081cf-f341-4dc6-b835-ab3aed78cce9","author":"Lewisa Sanchez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKBYLgW5yn5Ohz-wlOloQLgG-Q-enGeRVgDIrWzQ69uKe3q9g=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2020-11-12T02:28:04.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"9d6d4f12-d8d3-4632-adb3-5b8a269985ba","author":"Monique Canada","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKowC0AQ-lz11xUGTnn_oYKF3z9Auo4IvyecaIX3Dr1oZvr3g=s64-c-rp-mo-br100","rating":5,"text":"Wonderful Worker!!","date":"2019-11-01T15:22:42.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"f6d4b81e-ee55-43e7-8c36-dbe8e2371e90","author":"Robert Renfro","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUSGfyTEsACuEe3orGGnvoHQyzqSlnPg7savqtUkHNafnnqEqvg9A=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2019-05-28T03:29:15.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"ff4e5b61-b094-43ab-8fe8-03fd9322e7f2","author":"Sylivia Jones","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWsBhT7j94XfBQHiXMHA2GoHJPqJ0zdT4HOmLIIgqz28PstWZrN=s64-c-rp-mo-ba12-br100","rating":5,"text":"The name speaks for itself Self Storage help yourself out","date":"2018-11-30T03:45:25.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"dbaa6bb3-63e7-4ce9-b74d-a0f9e02b368c","author":"M","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWEwaCvHEeD6jLy3svpQIyJh1dPJCd0-w1jd_ARnNI5D71NRBaj=s64-c-rp-mo-br100","rating":4,"text":"Huge humidity control units","date":"2017-05-16T00:10:15.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"}]}