{ "summary": { "average": 4.7, "total": 12, "distribution": { "1": 1, "2": 0, "3": 0, "4": 0, "5": 11 } }, "reviews": [ { "id": "c40d8739-2319-4360-a374-1f8c285990a0", "author": "Steve Davis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6jD6oan8VCy2xj4B1lCFYwpczGyDQ0I8MzKbdzC_j5-D14gQL=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "If I could give Theresa more than 5 stars , I would . She earned it. Her professionalism and customer service was beyond expectations. I arrived on Easter weekend, Saturday and she was off that day and the office closed. She agreed a few days prior to meet me at the place to get me signed in and set up. Then the weather turned bad for our assigned time . So we moved it ,she was beyond accomodating so we did not have to unload in rain. And this was on her day off on a Holiday weekend! World class customer service. The facilities are new, first class with wide driveways that allow for a big truck or trailer to make the turns with no issue. I highly recommend this facility and these managers.", "date": "2026-04-05T01:36:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Steve, this is incredible. Coming in on her day off during Easter weekend, then adjusting the time to help you avoid the rain, that's Theresa going above and beyond in every way. We're glad the new facility and wide driveways worked well for your truck, and we appreciate you recommending AAA Storage Georgetown Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "staff" ], "sentiment": "neutral" }, { "id": "9e9ffdad-7b1d-492c-ae2a-866b006f68c6", "author": "ANDREW AH YO", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXAe8kKqy6QUXL27DVyczwvh7nh1BJYdOO4hrUBzapEm_BGg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Just signed on for a unit today and I’m happy already Theresa is awesome 10 stars for sure. Goodbye Extra Space they are absolutely horrible and definitely non customer service. AAA Storage Rocks.", "date": "2026-01-21T21:46:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Andrew, welcome to AAA Storage Georgetown Texas. Theresa works hard to deliver the kind of customer service that makes people want to stay. Glad you found us.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "305a2414-a282-4ac8-b22f-940a2634791b", "author": "Brian Gustison", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWfvU1KV-yv4lp_bUqlGRXKj1fqn_BJ000jlW6UQQeJlkdsw=s64-c-rp-mo-br100", "rating": 5, "text": "Great storage place. Great prices. Convenient too!", "date": "2026-01-19T16:39:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Great prices and convenience in one spot. Thanks for choosing AAA Storage Georgetown Texas, Brian.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "0548abad-7f3f-4224-a05f-05672aac69c2", "author": "Bradley I", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiJMymS8tUJBQBIxv8dbCwvPGDszQo0zYtyIMVt5NI46iaog=s64-c-rp-mo-br100", "rating": 5, "text": "Theresa was amazing. She made the process simple as can be. Clean and very well maintained facilities.", "date": "2026-01-19T16:26:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Theresa keeps things simple and the facilities well maintained. Glad she made the process easy for you, Bradley.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "f9f8a97d-61bf-446a-aeee-c85947ff607b", "author": "Laine Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ24Pz1YbbVeVHqKE8lXkq38cSoeScrvSNoJLkUPs0D85ex=s64-c-rp-mo-br100", "rating": 5, "text": "Teresa was so nice and a pleasure to work with. The property is clean. Would recommend.", "date": "2026-01-09T21:33:03.000Z", "verifiedTenant": false, "featured": false, "reply": "A clean property and a pleasure to work with is a great combination. Teresa appreciates the kind words, Laine. Thanks for recommending AAA Storage Georgetown Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "6e46dbac-a599-46a9-96e7-47e9d1746617", "author": "David Baretinicich", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbimEHicksejxf3BWU3GlkG5o5hVGjvua2ew8gvJUwazp_uQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-12-30T15:20:28.000Z", "verifiedTenant": false, "featured": false, "reply": "David, thank you for choosing our secure self storage facility at AAA Storage Georgetown Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "062bf6a1-b398-4aba-9a2f-71ddcdc6a9bb", "author": "scott carr", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0TXg91y9wxggTPvIS4eUBAeDM4rgO7BMwkjjgwwr99Lc_fg=s64-c-rp-mo-br100", "rating": 5, "text": "Great to work with them and easy process\nClean units", "date": "2025-12-26T19:07:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Easy process and clean units. Scott, that's what it's all about. Thanks for choosing AAA Storage Georgetown Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "2453e21a-daf4-4d75-bde0-e8712e6d0df5", "author": "Jo C", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7LT7VhLYbraXEzQ23dwaVULhKkGz-PsyTrFZufXOqOuY3AfUj=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Such a convenient location. Great prices and the staff are kind and helpful!", "date": "2025-12-02T18:53:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the review, Jo. It's nice to know the location is convenient and that our staff has been kind and helpful. We appreciate you choosing AAA Storage Georgetown Texas.", "replyDate": "2025-12-21T19:56:24.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "d4414500-a5a3-42aa-9a59-fdde7d75cccf", "author": "Nicole Brunson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvitRjzbkSViOsCo02XHwXNJGxLK_YHl14O8z0S7YyWEC2TA=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice facility. Clean and secure.", "date": "2025-11-30T04:27:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Clean and secure is the foundation, Nicole. Thanks for choosing AAA Storage Georgetown Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "55c01fef-e13f-44f8-a5e7-e28a735a5d8d", "author": "Rick Cox", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZFz9kv2nDv8NM-szb_ZRYA-bJzmvMTFvvUuwEYLfzXl24Mw0=s64-c-rp-mo-br100", "rating": 5, "text": "New location convenient to west Georgetown with friendly staff and great rates.", "date": "2025-11-23T03:41:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Rick, thanks for checking out our newer location. We're glad the rates and staff have made a good impression so far at AAA Storage Georgetown Texas.", "replyDate": "2025-12-21T19:56:24.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "f12bdd79-1da2-4ac8-8e60-6ba233716031", "author": "reed caughey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0pTVlnr6w7TBc81uFafnViWxTJ4Fpg4NCl4rKm68316rqGUDc=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great prices and promotions gong on now. Could not be happier from the clean facility and great customer service.", "date": "2025-11-15T11:34:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Great prices, current promotions, a clean facility, and solid customer service. That's the combination we aim for, Reed. Thanks for choosing AAA Storage Georgetown Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" } ] }