{ "summary": { "average": 5, "total": 32, "distribution": { "1": 0, "2": 0, "3": 0, "4": 0, "5": 32 } }, "reviews": [ { "id": "48fea941-258a-44e0-8851-ec00eb1dcdde", "author": "Anderson Wick", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVp8x777DqnukKEjcv8wxUgMlIpXvpUQJ1z3GAd7qFXi7zeesJc=s64-c-rp-mo-br100", "rating": 5, "text": "good security, very friendly staff\nBest storage place I've found in SA", "date": "2026-08-11T14:56:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "50336f23-2f00-4064-8508-c985f1e62987", "author": "Nanccy Delgado", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpdsfcVq8byOTB7YfNvRCoZk37tZD6xnGNT5IZ8xXxTazFFA=s64-c-rp-mo-br100", "rating": 5, "text": "The greatest location for storage rentals! Jean is really understandable and helpful. I would highly recommend", "date": "2026-07-10T22:57:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "20186b28-a9f0-4d0b-9f04-cba652e9c60d", "author": "Manuel Mata", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEaEAA2bhlBUzr0MF4z4U92KVTyhPukNvh4GxApmB0YNRsDA=s64-c-rp-mo-br100", "rating": 5, "text": "So I had purchased a storage unit just in case but ended up not needing it. Jean and Mike helped me cancel the unit and were very good with communicating every step in the process.\n\n10/10 would recommend their services to anyone looking for quick or long term storage.", "date": "2026-07-07T20:10:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Recommending a storage company after cancelling is not something you see every day, Manuel. Jean and Mike handled it the way they handle everything: clear communication, no hassle, and respect for your time. If you ever do need storage down the road, you know where to find us at AAA Storage San Antonio Texas.", "replyDate": "2026-07-17T20:14:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "a1d29619-4e76-4f7c-b454-e0b7cb1b207a", "author": "Carmen Gonzales", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsuWqqxLLNrMiPuQwf2O1zKHnLVQdKOGH5VfQawdMUURIE_Rs=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "There’s a gem here, I believe her name is “Ms. Jean” but I’m not certain (forgive me if I get it wrong) Thank you for setting the standard, took care of my needs and had me conveniently in and out in a short time. Great experience and highly recommended.", "date": "2026-06-04T02:35:44.000Z", "verifiedTenant": false, "featured": false, "reply": "You got it exactly right, Carmen. Jean is absolutely a gem. Getting customers in and out quickly without cutting corners on service is how she operates. Convenient, efficient, and still personal. Thanks for recommending AAA Storage San Antonio Texas.", "replyDate": "2026-07-17T20:14:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "f43352b2-9f8a-4d26-bb53-79e1e53c4252", "author": "Patsy Kristina", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUL1Pl18SMtJYBEc3FUAMpUo8mUqpljcxxf-b6WoIf4mug7xqYpyQ=s64-c-rp-mo-br100", "rating": 5, "text": "⭐⭐⭐⭐⭐\n\nGreat experience with AAA Self Storage! Jean was especially helpful and provided excellent customer service. The facility is clean, secure, and well maintained. Highly recommend!", "date": "2026-05-27T02:19:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Jean will appreciate hearing this, Patsy. Clean, secure, and well maintained is what we strive for at AAA Storage San Antonio Texas.", "replyDate": "2026-06-17T20:14:42.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "1b9a6456-ddca-4a87-aef6-e0eba3c9e70d", "author": "Patty Mcalister", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu56A0kPycUerV3UDOEiEH1X435JddW8qiTFg8DWptMp4YyKKS=s64-c-rp-mo-br100", "rating": 5, "text": "The management is outstanding Gene and Micheal was so accommodating they made my move in process easy and hassle free, the units are spacious and the property is so well maintained and the price is so much less than other storage places. Thank you would definitely recommend", "date": "2026-05-16T19:50:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Patty, Jean and Michael take pride in making move-ins easy and hassle-free. Spacious units, well-maintained property, and better pricing than the competition is what we aim for at AAA Storage San Antonio Texas.", "replyDate": "2026-06-17T20:14:42.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "201f094a-1711-4818-87b4-25e1c18b0a5f", "author": "Jessica Baker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVYwmHXe9LCD9t-WlLuvayWqEMrGFzm294CowhGMf9e69BykPoJQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "They are amazing. They had good deals and I love the space for the price.", "date": "2026-05-16T19:44:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Jessica, good deals and great space for the price is exactly the combination we aim for. Thanks for choosing AAA Storage San Antonio Texas.", "replyDate": "2026-06-17T20:14:42.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "cb805b27-8220-4f6e-92ab-3ab796b70150", "author": "Bobby Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEE8R2QlGPBx7zMYx81xYKp_V-P4_iQd-ig3YMc8aXj2eC5g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Highly recommend AAA Storage Potranco. Great location, very clean, well lit, and great prices. Management is always readily available. Jean and Michael are professional, courteous, understanding and offer service with a sense of caring urgency. We will definitely be long-term customers.", "date": "2026-05-08T04:12:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Bobby, long-term customers are exactly what we hope for, and Jean and Mike work hard to earn that kind of trust. A clean, well-lit facility with management that shows up when you need them is the foundation of what we do at AAA Storage San Antonio Texas. We appreciate the recommendation.", "replyDate": "2026-06-17T20:14:42.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "7ba1489d-73cc-4b79-990d-b444da9162ba", "author": "Crystal Castillo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLZGt6P6VgAjJ43-_EIG5Av6wYQ-i7XoaCFrbnGALT-sakdPD8=s64-c-rp-mo-br100", "rating": 5, "text": "I am so grateful to have found this Triple-A Storage location on Portranco Road. After having our unit broken into at a previous facility by Ingram Mall, I was very nervous about storing my belongings again. Mr. and Mrs. Ortega have been absolutely amazing; they are kind, professional, and have created a facility where I finally feel safe and secure. It is such a relief to have peace of mind knowing my things are in good hands. I almost forgot to mentioned how clean and kept up it is. Thank you Mr. and Mrs. Ortega, for being so wonderful!", "date": "2026-04-28T14:10:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Crystal, after a break-in at another facility, trusting a new place with your belongings takes real courage. Jean and Mike take security seriously, and knowing you finally feel safe means a lot to them. A clean, well-maintained facility is the baseline, but that peace of mind is what they really work to provide. Thank you for sharing this at AAA Storage San Antonio Texas.", "replyDate": "2026-06-17T20:14:42.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "5305cb5b-7380-4217-9a9a-1b4b9c3f4725", "author": "Sandra", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR8f2gjkfmjxqAn8GtV5ck2-Xh8x1y7VDOwRoiNdOtydikAw=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service great deals so clean", "date": "2026-04-26T21:09:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Sandra, Jean and Mike work hard to keep the facility spotless and the deals competitive. Glad the service matched up. Thanks for choosing AAA Storage San Antonio Texas.", "replyDate": "2026-06-17T20:14:42.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "62c1aee4-000f-4f3e-8bb8-ce20c5e86d7d", "author": "lucinda balderas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPTpmQy1Duwh3rKKO_W_-LY4IgvaQqzcw_XvGTOWULxCqSxg=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service, best storage in town, friendly owners🙃", "date": "2026-04-23T21:19:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Lucinda, best in town is high praise, and we're glad the service and the team delivered. Thanks for choosing AAA Storage San Antonio Texas.", "replyDate": "2026-06-17T20:14:42.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e8e8c154-35ac-48d2-a442-b20416204c2f", "author": "John Aguilar", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhsoEZHJEsHmZv7nFCx2sdv4HDiPkTJx0W2-3xq7KRFiQpOunb=s64-c-rp-mo-br100", "rating": 5, "text": "I wanted to take moment to thank Jean here at AAA storage for helping us get into a unit when we were moving last minute she was amazing to get us locked in and set up very friendly her and the gentleman there in the office with her. I would definitely recommend this storage to everyone. Mrs Jean thank you for your help any questions we have. You are truly an amazing person to represent AAA storage .\n\n-Diana Contreras and John aguilar", "date": "2026-04-20T16:47:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Diana and John, last-minute moves are stressful enough without having to fight for a unit. Jean takes pride in getting people locked in and set up fast, especially when time is tight. Mike appreciates the kind words too. Thanks for recommending AAA Storage San Antonio Texas.", "replyDate": "2026-06-17T20:14:42.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "390ea115-59c8-4053-af14-ff2a773292fa", "author": "Kelly Palomo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt0NPjSEFSdBmnbSg7c3xlH7ZtehQ4vEafHRAlLwKTlSxoGBi38A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Was fast and easy to get a unit. The lady in office Jean was so helpful and sweet. I would recommend this storage facility to everyone. The facility is very clean and safe. I like how Jean remembers my name and says hi everytime she sees me.", "date": "2026-04-16T13:12:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Fast, easy, and a sweet, helpful person in the office makes all the difference. Jean will appreciate the kind words, Kelly. Thanks for recommending AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:14:42.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "69499785-979e-40ef-b8d7-404d55492e67", "author": "Janiya Ransom", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXt4KbUIqjC3QkzwGTI--K5oFTvhdaY9i8i_QOABadyDCwbK3R=s64-c-rp-mo-br100", "rating": 5, "text": "This was my first time putting my stuff into storage so I had a lot of questions. Jean was amazing at helping me determine which size storage I should use and broke down the cost for me as well. I would 10/10 recommend using this storage unit, not only was the customer service amazing, but it is clean, secure, and you get a bang for your buck!", "date": "2026-04-12T12:53:18.000Z", "verifiedTenant": false, "featured": false, "reply": "First-time storage can feel overwhelming, Janiya, and Jean loves helping customers figure out the right size and understand the cost. Clean, secure, and a bang for your buck is exactly what we aim for at AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:14:42.000Z", "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "c56fb4d9-80ef-4821-95e5-18ab6dc524ff", "author": "Lentric Young", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILHPdOtma2m2HXxWj8QQDgl0GDwzMX537JMEkmg8iDEWBaiA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This storage had been built for a few months and recently had just opened, I went online made a reservation and got a response back quick on when to come in to finalize everything I could have did it online, but I was having problems with my phone but I went in and miss Jean helped me and did everything for me right there in the office great discounts on your first two months of storage everything is easy to access. Everything is easy to set it up. Miss Jean was great always spoke always treat you nice smile when you came in even remember my name and I hadn’t even talked to her yet so she stay on top of her business to know who I was when I walked in the door if you need a storage this is a great place to put your things and feel secure and safe. Thanks You guys for keeping my things safe.", "date": "2026-03-03T12:21:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Jean takes pride in knowing her customers and staying on top of things, Lentric, so it's no surprise she remembered your name before you even introduced yourself. We're glad the new facility, the discounts, and the easy setup all came together for you at AAA Storage San Antonio Texas. Thanks for trusting us with your belongings.", "replyDate": "2026-04-17T20:14:42.000Z", "tags": [ "price", "access", "security" ], "sentiment": "positive" }, { "id": "d7a53548-0e6a-4952-b749-d552f9cd3383", "author": "Ani Ade", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6UN903gn8H9vcbV053zFQY_jEayDqgeAcUeEdkdSbVEN3Ug=s64-c-rp-mo-br100", "rating": 5, "text": "Clean facility! Great management!", "date": "2026-02-20T03:58:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Appreciate the feedback, Ani. A clean facility and solid management are priorities at AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:14:42.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "30e6da1c-d96c-4756-9672-f9cdf3646c03", "author": "Wesley Reyes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0LfMoxWZ9UQBRod6G11plzrcYjC8-X9yySssRBJ3drIud4w=s64-c-rp-mo-br100", "rating": 5, "text": "AAA Storage is clean, secure, and easy to access. Staff was friendly and helpful, and the whole process was smooth and stress-free. I felt confident my belongings were safe. Highly recommend!", "date": "2026-01-28T17:58:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Clean, secure, easy access, friendly staff, and a smooth process. Wesley, that's everything we want every customer to experience. Thanks for recommending AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:14:42.000Z", "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "dcf3dcf9-cb8e-478d-89ce-1b58dd1b5961", "author": "Cody Aguilar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTNpbsAGlmNp_zloAoQOWHudVDma2Cc9dJul_qi63vR0EY5A=s64-c-rp-mo-br100", "rating": 5, "text": "Been here for 2 months now. Good people, solid neighbors, security locked down, clean units. Also really good pricing.", "date": "2026-01-27T15:40:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Good people, solid neighbors, locked-down security, clean units, and fair pricing. That's a strong list, Cody. Thanks for choosing AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:14:42.000Z", "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "488308ef-775c-4f00-8b72-c92f004919a8", "author": "Michelle De Hoyos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvQzVVzO764pK6rJOtUjoq_r1BbkcT-v26XgGW-TcMSu4uxA=s64-c-rp-mo-br100", "rating": 5, "text": "I went to Triple A storage today and checked on the facility and was very impressed with my experience. Mike and Jean were very professional and explained everything to me, they helped me to get in to the property and the unit, it is very clean and easy to get in. The paperwork is a snap, very quick. I really like it very much! The prices are good too! Thank you for the wonderful experience!", "date": "2026-01-21T00:27:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Mike and Jean take pride in walking customers through everything and making the process quick and easy. We're glad you had such a great first experience, Michelle, and thanks for choosing AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:14:42.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "21f2d6e2-e503-4980-ab46-d663ca3d3a03", "author": "leeanthony cervantes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnpskZu5GA0t5cC8tly8shmbUoFKxvO-l76e1VYDG7QSmb2TBi=s64-c-rp-mo-br100", "rating": 5, "text": "Great storage I was able to obtain a unit within 15 mins. Very spacious, secured and easy access to your unit. Definitely will be using again in the later future.", "date": "2025-12-31T16:15:54.000Z", "verifiedTenant": false, "featured": false, "reply": "A unit in 15 minutes with spacious, secure, and easy access. That's how it should work. Glad you found what you needed, and we'll be here when you need us again. Thanks for choosing AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:14:42.000Z", "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "2ca0e80c-aa69-43ce-baea-ca22b84a68d6", "author": "Connie Watson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzVX_s76ShkJgaGK9kNkEXfhGpDs9Xn4LXtZ6EIXLTWUqmUQ=s64-c-rp-mo-br100", "rating": 5, "text": "I'm happy I followed up on this storage its literally close to home, n rate convenient as I am on a budget. Angie has been super sweet, thank you for your customer service. Amen", "date": "2025-12-30T00:51:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Finding a convenient location that fits your budget makes all the difference, Connie. Angie appreciates your kind words, and we're glad AAA Storage San Antonio Texas is working out for you.", "replyDate": "2025-12-17T20:15:38.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "fa4d3bea-5243-403c-a8fd-2b9eb3703018", "author": "Brandon Rios", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQfi6jYMi6q2lsGcZew6OPRF4epAW_XkQqKMYw8lfb7jbSGA=s64-c-rp-mo-br100", "rating": 5, "text": "Great staff. Excellent location.", "date": "2025-12-17T23:08:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Great staff and excellent location covers the essentials. Thanks for choosing AAA Storage San Antonio Texas, Brandon.", "replyDate": "2026-04-17T20:15:38.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f1ba4424-943b-4298-9754-45b2a1c51bd4", "author": "Cynthia Camacho", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjQ2o5swyNYXBBs9WN0Srz_8L3ee2QMZWiF3_vUGrRDf9__SUxjw=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing price great customer service I highly recommend them. And very caring for their customers", "date": "2025-12-17T17:13:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Amazing price, great customer service, and a team that genuinely cares. Cynthia, that's exactly what we aim for at AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:15:38.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "a861c6aa-859c-44d4-91c3-8324652d1066", "author": "matt C", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW6txzd21JQw6lV9tG7IeQ9_lrcMKJGO_0EfgaugArmrlVj4Zu=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome experience very fast and helpful and great in pricing!", "date": "2025-12-06T19:37:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Fast, helpful, and great pricing is exactly what we aim for. Thanks for choosing AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:15:38.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "74fa169c-8774-4239-86fc-20064b4641ac", "author": "Alejandro Gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWUUGdD1NGR6fNfC92OwLFPT1WQxZNqCqrTy8BI4g_sYz1svQM=s64-c-rp-mo-br100", "rating": 5, "text": "This is an awesome experience with AAA storage, at first when they opened a new location right on front my house and i visited manytimes but never found anyone so i was wth lol but i call them and it was so easy to rent a unit by phone. I forgot the name of the lady that helped me she was so nice and kind. I highly recommend AAA storage on Potranco road.", "date": "2025-11-28T22:50:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Alejandro, we're glad you called and gave us a shot even after visiting a few times before we were fully staffed. Easy phone rentals are part of how we do things at AAA Storage San Antonio Texas. Thanks for recommending us on Potranco Road.", "replyDate": "2026-04-17T20:15:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "31afa2c3-25fc-486b-a0f8-c6fb1e71d253", "author": "HeyItsBre", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYaTGSddNKWbi2bMfpi_TLDpt6JUP-dSP8gE5FK_sF33q9A14y=s64-c-rp-mo-br100", "rating": 5, "text": "I came to this location because it is near my house. The managers Teresa and Frank were wonderful!! I had so many questions and they answered them with patience and grace. We took our time to find the perfect size unit for me. I received nothing but smiles and warmth as a customer. It was the easiest and best experience I’ve had renting a storage unit!! I will tell all my friends to come here to this storage facility because they make you feel like family. I am blown away by the customer service and I am beyond satisfied with the unit and care I received. All I can do is thank them for making the moving process a little easier!!", "date": "2025-10-29T14:52:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Patience, grace, smiles, and warmth while helping you find the perfect size unit. Our team was thrilled to read this. Making the moving process a little easier and treating customers like family is exactly what they aim for at AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:15:38.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "0e2f48cf-7208-4ff3-997d-807646afb369", "author": "Amy Lee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJtsgdyySeH-gCi-eaT3YRWN2xKn9fM9_1C11hnqrZNkNSBjE=s64-c-rp-mo-br100", "rating": 5, "text": "The staff is very easy to talk to, work with and understanding. I have not had a better experience with a storage unit company in all my years. I highly recommend this place.", "date": "2025-10-29T13:56:53.000Z", "verifiedTenant": false, "featured": false, "reply": "The best experience in all your years with storage is high praise, Amy. Glad the staff made everything easy at AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:15:38.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "713a17fe-2870-4f57-97d5-21c58abaa589", "author": "Jmelen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyZRXHBc2Bi8kcnVqgwC5xIuEcGysis4t-XZK13kqZfU1QuVs=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Teresa and Frank, are the facility managers friendly people. The establishment is clean and well managed. I recommend this storage facility.", "date": "2025-10-26T04:20:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Friendly managers, a clean establishment, and solid management. We appreciate the kind words. Thanks for recommending AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:15:38.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "4d617c16-ffa8-4d4c-bab8-74fb4782ab91", "author": "david moya", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZGsdBIClAVNTanoY_7E7tb8WrahBhs9tqMNXpufUUX6FFE9Pcyg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "New place has wonderful people helping out new tenants ,I'm glad moved here", "date": "2025-10-24T13:50:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Wonderful people helping out new tenants is what we're all about. Glad you made the move, David. Thanks for choosing AAA Storage San Antonio Texas.", "replyDate": "2026-04-17T20:15:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "d9323930-d052-428f-b18d-36d510340432", "author": "MV", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUupB_kkHUueqJ3F0cJAKog5CqiOPafbGSVzJyMmMVdLp1dEm6d=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very well maintained storage facility… Frank was very helpful..they were getting ready to close and Frank still stayed to help me find something that would accommodate me because it was a last minute situation… Teresa was very helpful on the other line as well since she was not there, unfortunately I didn’t get a chance to meet her but very helpful and friendly.. I will refer and recommend to everyone..thank y’all for the help and couldn’t ask for anything more..", "date": "2025-10-14T20:48:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful feedback! We’re so glad Frank and Teresa could assist you, even after hours, to make sure you found the right storage unit. AAA Storage San Antonio, Texas is proud to provide well-maintained, secure storage and caring service when it matters most.", "replyDate": "2025-11-17T20:15:38.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "184a9975-4354-4ad0-a7cc-90a719050953", "author": "Larnelle Dabney", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsrXxiBhX4CHvbGAOGJetICJrnzyGFyChgnZvpp3peRjx0eQ=s64-c-rp-mo-br100", "rating": 5, "text": "They were very fast and efficient in getting me a unit in a short period of time.", "date": "2025-10-07T22:27:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks, Larnelle! We’re happy we could get you into a storage unit quickly. We know time matters when you need extra space fast — glad our team made the process smooth and easy!", "replyDate": "2025-10-17T20:15:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "7568ea2b-a9da-418a-b20d-8c3a495cf6db", "author": "carolyn heyward", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW03HRnGBXhqU64G5ec8BI_gu5gp8df9K_lAj-qiepsIG1ptbt4=s64-c-rp-mo-br100", "rating": 5, "text": "I had a great experience. Teresa was excellent showing me the units and the benefits of having a secure storage. She gave me great customer service. I will surely recommend AAA storage to anyone who will listen to me. This is a great place. I am excited and happy to have my storage here thank you, AAA.", "date": "2025-10-03T22:01:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Carolyn. We’re so glad Teresa provided excellent service and helped you find the right secure storage unit. We appreciate your recommendation and are happy you’re part of the AAA Storage San Antonio community.", "replyDate": "2025-10-17T20:15:38.000Z", "tags": [ "security" ], "sentiment": "positive" } ] }