{ "summary": { "average": 4.9, "total": 99, "distribution": { "1": 1, "2": 0, "3": 0, "4": 1, "5": 97 } }, "reviews": [ { "id": "a58bfd5a-793e-4e12-8a48-5cb6e36f22cc", "author": "Diihsar Dyob", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAz2p6giH32CKyguLEbZNh5R5rWxFOV3U2ltutBTalEKxo0BD4wA=s64-c-rp-mo-br100", "rating": 5, "text": "If anyone needs a CLEAN, SAFE and AWESOME PRICING storage, AAA Storage off of Fm 1626 in Manchaca Tx, IS THE PLACE TO GO. THE COUPLE THEIR MATT & JEN WERE SOO HELPFUL and WELCOMING THAT MADE US FEEL SO COMFORTABLE and SAFE TO STORE OUR TRUCK THERE. THEIR CUSTOMER SERVICE WAS OUTSTANDING, ABOVE & BEYOND, THEY WERE SO OUTGOING, WE KNOW and FELT WE CHOSE THE MOST PERFECT PLACE, THANK YOU!!!!šŸ˜", "date": "2026-08-15T19:31:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "c2b0dd72-54bc-45ab-960e-d5cbe7ac3ca7", "author": "JR Sutherland", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8LZKAtfZSzkMjnDDw_Vm3vySbWpj7j6p01eQ1N0MCOIm4Ag=s64-c-rp-mo-br100", "rating": 5, "text": "Great place a super nice staff! If in need , I would definitely recommend this place.", "date": "2026-08-06T20:23:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "90eedd21-bae1-4db0-9aef-867b06a22901", "author": "Jess Utsch", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrvkPXphOEMW1xJ59GOTyOUpDN4IaQ6GOh9wa4lVxmpIzffQ=s64-c-rp-mo-br100", "rating": 5, "text": "We just moved in recently and the facility is very nice and clean! The staff is amazing, been very helpful and welcoming when we arrived. I will always rent AAA over anyone!", "date": "2026-07-30T17:49:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "8139769d-b7c6-4b4d-bdd7-ff8850c9cf46", "author": "Kyle Murphy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0UHr78KUfbYvNIME-_R1Je8-Jhdw_AEVd9d6hALSVHtL9ng=s64-c-rp-mo-br100", "rating": 5, "text": "Pat and Jen were terrific and informative. They were also able to show me the storage and get it booked super fast.", "date": "2026-07-25T17:11:45.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "761af274-e808-47ca-86f4-406a07994508", "author": "Alexis Shelton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlNwkHg-eWomIYRbBq7sGgNf3FlRrgFIxeHUrtPxM2mvvN=s64-c-rp-mo-br100", "rating": 5, "text": "Convenient location in South Austin near SH 45. Great service, very friendly, nice facility, good pricing with a special.", "date": "2026-07-24T21:35:11.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "da0fe1cd-625d-4a4f-b880-904226d083e2", "author": "Edrei Barbosa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnp0OZJv7Bup7raoyW_vjPITX2QBeBLMfP-5Y6hwbhEb9iJvI=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service and great storage units! Matt and Jen were amazing and helped us out from start to finish, highly recommend!", "date": "2026-07-23T23:15:01.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e120aacb-5fd1-4f86-aa51-fcda9205e06f", "author": "Kathia Palacios", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXozKoZTWyTUtV7uuhnAeHgOBEgiKzlh_Sfd94sFGalP7qZd6-L=s64-c-rp-mo-br100", "rating": 5, "text": "We had a great experience thanks to Matt and Jen! They were both incredibly kind, professional, and made the whole storage rental process quick and easy. They answered all of our questions, made us feel welcome, and provided excellent customer service from start to finish. Thank you, Matt and Jen, for making everything so smooth. We truly appreciate your help and highly recommend this location!", "date": "2026-07-23T22:55:35.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "cdf477cd-a4a4-4d3d-8550-6b323df84d94", "author": "jack stoker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZTLRAS10KNOwUGa7UlniVgxZBSd6CeXLZ4wNTZ7u1eSh3RSPowQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Matt and company are rock stars!!!\n\nI was on a tight time frame and the guys and gals at AAA worked overtime to get me set up in fine fashion.. I am a professional musician and business entrepreneur. I have built five companies from scratch employing upwards of a thousand people at one time.\n\nMatt exemplifies the qualities of the very best people I have ever worked with. Last Saturday, I was moving two drum sets and multiple cases and Hardware. Matt came down to help, and in the pouring rain was standing Toe to Toe with me and my people moving my gear getting soaked to the bone.\n\nMatt and AAA Storage should be more like Five Star Storage!\n\nI would never go anywhere else ever again for my climate controlled storage needs..\n\nThank you Matt, you have a lifelong friend!", "date": "2026-07-14T22:54:00.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7f630a43-86b7-404f-bb12-3e579fd47bb2", "author": "Luigy Diaz EA (LAD Tax Services)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9hwoSeSrRlfUF2pLiHE_-JmqihjlBm5rQPrF6Uts_MJRQIdiJ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great service and always easy to access!", "date": "2026-07-03T13:57:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Great service and easy access is the combination we work toward every day. Thanks for choosing AAA Storage Austin Texas.", "replyDate": "2026-07-21T19:56:23.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "02fcec26-f818-492f-8c71-08b10979170e", "author": "Terron Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKt_HJzUdSgv-ovXsJxTGUkNkdUty2B4rDRHKc6rsCJa-uD4g=s64-c-rp-mo-br100", "rating": 5, "text": "I initially reserved a unit at the wrong location online. Customer service was quick and efficient with my transfer to the correct facility . Didnā€™t miss a beat !", "date": "2026-06-30T17:03:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Reserving at the wrong location happens more often than you'd think, Terron. What matters is how quickly it gets fixed. Glad the team got you transferred without missing a beat at AAA Storage Austin Texas.", "replyDate": "2026-07-21T19:56:23.000Z", "tags": [], "sentiment": "positive" }, { "id": "1f0a56d3-b074-4d1d-aae6-98805fa44cc5", "author": "Amy Uptegrove", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0qLK6FQksIHJlYzW-8JSKCh-dsfJW8vy0MZ4ZmSu7X1XiYhA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I literally JUST moved in today, but the owners are the BEST! Miss Robin spent 30 minutes on the phone with me this morning answering all my questions and making sure I was all set to move in. The grounds and unit itself were also very tidy, clean, and well kept. You can tell they genuinely care! šŸ˜Š", "date": "2026-06-21T01:51:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thirty minutes on the phone answering every question before you even move in says a lot about how Robin operates, Amy. She wants customers to feel confident before they show up, not confused when they arrive. Glad the grounds and unit matched that same standard. Thanks for choosing AAA Storage Austin Texas.", "replyDate": "2026-07-21T19:56:23.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "e6cfd998-c6c9-4a42-a5b7-26426e46050d", "author": "Pink Carrie", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUee44yz4vYDJyXcN9A3kXj5xHKgaR3IvNh7ehUU6KmXEchUdukXw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "The climate controlled units are great!", "date": "2026-06-19T21:55:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for choosing our secure storage units at AAA Storage Austin Texas", "replyDate": "2026-04-21T19:56:23.000Z", "tags": [], "sentiment": "positive" }, { "id": "63a8d1d5-0536-4b97-95fd-8ca2fd958328", "author": "Zima 3.14", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKWbSqr4ObHqWujPVAhGXlRUMqWIorPkS4IfUo0aJVLj2iUg=s64-c-rp-mo-br100", "rating": 5, "text": "Cool spot!", "date": "2026-06-16T21:18:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks Zima 3.14. You're the best!!", "replyDate": "2026-06-21T19:56:23.000Z", "tags": [], "sentiment": "positive" }, { "id": "8c1aea36-f542-48a8-bf62-33a56d0096a5", "author": "Brooke B", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF9_yXxHQVXPFmKPWkcdBqSraa0XTD0MVZAoUAqGdYFOOnozk=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-06-02T21:58:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your rating and for choosing AAA Storage Austin Texas.", "replyDate": "2026-06-21T19:56:23.000Z", "tags": [], "sentiment": "positive" }, { "id": "0013077d-ff57-46bb-9e6a-e03c81b15042", "author": "Duane Charping", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXw-RQtYFkCU2XlR7OcX4D-bEL5-ip3XOeUJDFKHx7gQeOKObD=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "AAA STORAGE IS ABSOLUTELY AMAZING! Jerry and Robin are the sweetest people and offered great customer service!", "date": "2026-05-19T17:10:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Duane, Jerry and Robin will love hearing this. Sweet people with great customer service is exactly who they are at AAA Storage Austin Texas.", "replyDate": "2026-06-21T19:56:23.000Z", "tags": [], "sentiment": "positive" }, { "id": "5ec01be8-5b2f-4f26-9335-c7a50ca2c774", "author": "Noun", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIGs_f0zfNzBvL4s18DbvZGv-R2sblWVr9ruY2pzjcVXZzgA=s64-c-rp-mo-br100", "rating": 5, "text": "Great service, even on weekends", "date": "2026-05-16T14:29:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Great service on weekends matters just as much as during the week. Thanks for choosing AAA Storage Austin Texas.", "replyDate": "2026-06-21T19:56:23.000Z", "tags": [], "sentiment": "positive" }, { "id": "6872820c-b602-46f7-bdac-f944aff5ff75", "author": "Alex M.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrYOb1yWm18KeyyHIlrN9VHQgn1HrGG8WyewK4Q7gbBJsEWyF1=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2026-05-06T13:00:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your rating and for trusting us with your storage needs at AAA Storage Austin Texas.", "replyDate": "2026-06-21T19:56:23.000Z", "tags": [], "sentiment": "positive" }, { "id": "e332286f-7716-4d9f-8e92-b4e41ae62a01", "author": "cedrick logan jr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyhE_H9bIqsF3nBREOqEcSNNF7y3CgWgD-3pb6-HO8gzlXhwvb=s64-c-rp-mo-br100", "rating": 5, "text": "Great place for storage reasonable pricing & makes sure of satisfaction!", "date": "2026-05-05T17:21:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Cedrick, making sure customers are satisfied with the space and the price is what it's all about. Glad we could deliver at AAA Storage Austin Texas.", "replyDate": "2026-06-21T19:56:23.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "027d8497-c03f-43d2-92d5-aaea0f6f81ce", "author": "Michael Cirrincione", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJibfV_NwNa1mIcsPmfikGMdzUrZnaQedEY--VyOeRSv9N-6g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-02T08:29:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for choosing our clean storage facility at AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:23.000Z", "tags": [], "sentiment": "positive" }, { "id": "7e05ca8c-c0e9-4ca1-baaf-85c9472b875d", "author": "edwin o. reyes (Lando)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURgnnAzy-JAJ-CoeWjTbT9OfhrsCE3QBOBcR4GwouBeg-GYFw=s64-c-rp-mo-br100", "rating": 5, "text": "friendly staff, locks provided, personalized entrance code. Very easy to use stuff and very clean! Highly recommend!!!!!", "date": "2026-04-01T15:29:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Friendly staff, personalized codes, and a clean facility are what we strive for, Edwin. Appreciate the recommendation and glad it's been easy to use at AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "aa8272d2-1acf-4355-8a65-bfbec1ed80b8", "author": "John Berry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjVDAN9eRBmwdO2yO_V3jHzN9mu9HO_ILBaHSqxKL0bPCWWeMe=s64-c-rp-mo-br100", "rating": 5, "text": "Clean, safe storage at a reasonable cost. Friendly, helpful staff! What more can you ask for! Highly recommended!", "date": "2026-03-27T16:02:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Clean, safe, reasonable, and friendly. That about covers it, John. Thanks for the recommendation and for choosing AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "0655d12f-ec2b-4649-915a-1013b8c4a77b", "author": "sabra booth", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJA_ZaXoeigjNGeLm1PMDS01deDvo5L9fcJ5XvjEFQnnDsIxw=s64-c-rp-mo-br100", "rating": 5, "text": "Storage u irs are clean, and the people are fabulous. Also i just moved of my unit. Its huge, and shaded. Almost as good as remp control!", "date": "2026-03-26T21:02:40.000Z", "verifiedTenant": false, "featured": false, "reply": "A huge, shaded unit almost as good as climate control sounds like a win. Glad the clean storage and fabulous people made for a great experience at AAA Storage Austin Texas, Sabra.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "37f1cb1c-8f7d-4c3c-8850-7cf7100a6f84", "author": "Rod Doyle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvgUGXIHQdJy3v_4KrCWnNZZqTMDG2JwbDGIlaQoD1WyjsMQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-03-20T12:45:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for choosing our clean and secure storage facility at AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "d9372572-c867-4280-bafa-014f96ea6a5c", "author": "Tamara Gavin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzpuREwbaq4fzDW6Uw4stvSbnUwMJf3CPoSqOr-dcD2z7FjQ=s64-c-rp-mo-br100", "rating": 5, "text": "The very best. The people are wonderful.", "date": "2026-03-09T17:15:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Wonderful people and wonderful service go hand in hand, Tamara. Thanks for the kind words about AAA Storage Austin Texas.", "replyDate": "2026-03-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "cda4fb7e-6681-47b0-b9cc-c0cae11c5f09", "author": "Frank Alvarez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMZMSd9HhuU6BU3mY9p1Dkl3peqorju_P2uncuz0R6WGjr_Q=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service with excellent prices", "date": "2026-02-27T18:33:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Frank, great service at a fair price is what we're all about. Appreciate you choosing AAA Storage Austin Texas.", "replyDate": "2026-03-21T19:56:24.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "8c1df5bb-3f9e-463a-b945-f5961545b029", "author": "Christopher Black", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCp7eXkziRDpVs2p2vuorKbuasn-4vOd9urfQQ6shd3OFGuA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-24T18:25:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for choosing our convenient self storage facility at AAA Storage Austin Texas.", "replyDate": "2026-03-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "ebe40eea-f632-4c4a-8f53-035c39d38140", "author": "Jayden Ramirez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq02Z9Gw3ZpVRWM_s0LdrIX4VYrerdela9XumfchtsvLJiOg=s64-c-rp-mo-br100", "rating": 5, "text": "They were really helpful and very nice I really recommend them", "date": "2026-02-23T17:29:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Helpful and friendly is always the goal. Thanks for the recommendation, Jayden, and for trusting AAA Storage Austin Texas.", "replyDate": "2026-03-21T19:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0b1ddf0e-3876-4e1f-807d-e7f36c9c5943", "author": "Randi Ragsdale", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsWjB7xbZxdliP1jDdNRI5M0TKzdwbOjt2XM7V06Hx8HMclBk=s64-c-rp-mo-br100", "rating": 5, "text": "Super easy to sign up, super secure, great location and very clean. This is the perfect storage place!", "date": "2026-01-21T23:17:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Easy signup, secure, great location, and very clean. Sounds like the perfect fit. Thanks for choosing AAA Storage Austin Texas, Randi.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "5c46a47d-225e-4c56-a6bf-0c184283ce58", "author": "Brad Vincent", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFtPZnlT8LmGLK8LCZwBhMCb2gsezHT1kttPiUewnbRvM1ZEiD=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-01-05T23:00:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Brad, we appreciate you choosing our convenient self storage facility at AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "8b391f13-97ec-46f0-886d-76c3386fa0a9", "author": "Samantha LaMontagne", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbyQn-vCN8FFt8NQI1SSIvnIQ0wJuTnTtNhmbpeiGWzap5aBms=s64-c-rp-mo-br100", "rating": 5, "text": "You guys are awesome :)", "date": "2026-01-05T22:34:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Right back at you, Samantha. Thanks for choosing AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "367c961b-0490-4466-91c7-9128cc8ed603", "author": "Goout Sidemore", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIeyqovRCKlKu48g3i6DJcZDINQWgCUfNmCqR3uc_zKL0iJA=s64-c-rp-mo-br100", "rating": 5, "text": "My wife and I have been here for about 6 months and we have never had such great customer service! And of course the location is outstanding. Highly recommend!!", "date": "2026-01-05T21:37:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Six months of great customer service at an outstanding location is exactly what we want every customer to experience. Thanks for the recommendation and for choosing AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "31ae8970-e10b-4b15-b53f-0ad4c6b09def", "author": "Danielle Fryer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2xngiiv2t9fkAk2ubmfbZ9iw9O3WSFTZsPedZn9xLF2LIbA=s64-c-rp-mo-br100", "rating": 5, "text": "A friend recommended me this AAA storage because she loves it and says they have convenient units, AC and great prices!", "date": "2026-01-05T21:27:36.000Z", "verifiedTenant": false, "featured": false, "reply": "A friend recommendation is the best kind, Danielle. Convenient units, climate control, and fair prices are what we're all about. Thanks for checking out AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "cc5ade4a-0727-4dc5-8a4c-9fee6ac72af9", "author": "Heather Taylor", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTiGdecKypCQZcckruQvUaox3no7bYt4KsG6hUe0tpcWiguDtZ=s64-c-rp-mo-br100", "rating": 5, "text": "Wonderful Location and easy to move things in and out!", "date": "2026-01-05T21:16:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Wonderful location and easy access are what we're all about, Heather. Thanks for choosing AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "773d6acf-e4eb-45e7-acee-984a5651aedb", "author": "Jeremiah Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImUmExddD5aBUiA1acqErfkyJHCyk4yp9hlWLWWZuXc1FOYg=s64-c-rp-mo-br100", "rating": 5, "text": "Really helpful and Really pleasant to speak with", "date": "2026-01-05T20:25:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Helpful and pleasant goes a long way. Thanks for choosing AAA Storage Austin Texas, Jeremiah.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6a72b925-022c-4620-ac68-c1039a2aee07", "author": "Sarah Ryan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDQ9UAZ93rs_vsn3HnFfl4XsrqVWY8KNPJGTxvvZt3RkbP3w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I recently used AAA Storage and was extremely impressed with the facility. The storage units are very clean and well-maintained, and the entire area is well-lit, which made me feel safe even during evening visits. Everything is organized and easy to access, which made the process smooth and stress-free. I highly recommend AAA Storage to anyone looking for a secure and reliable storage solution!", "date": "2026-01-05T19:55:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Clean, well-lit, organized, and easy to access even during evening visits. Sarah, that's exactly the experience we want every customer to have. Thanks for recommending AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness", "price", "access", "security" ], "sentiment": "positive" }, { "id": "5231a7b6-407c-48a7-9a33-14ddc1b01bc2", "author": "Robynn Davenport", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwsKtkMZyspMTFhUWjgtPbvv1q2gbwn_Rn8xrzhKrK7mBcbXtSYQ=s64-c-rp-mo-br100", "rating": 5, "text": "So far, Iā€™ve been having a awesome experience here. The place is always neat, clean and well kept. And Lisa is wonderful!", "date": "2026-01-05T19:09:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa works hard to keep things neat, clean, and well kept, and she'll appreciate hearing this. Glad the experience has been awesome so far, Robynn.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "70412283-7e96-4d2e-ae5f-dc9a3eb66434", "author": "Bob Feldman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNTICXC_I9nU_jDnb9Gg828RO31rmHlMfKo1Ug1QlT7bXhvw=s64-c-rp-mo-br100", "rating": 5, "text": "Our favorite storage place in Austin EVER!!! My daughter Alexis has a unit here and it's so convenient and clean. The only place to go when you need to rent a reasonably priced storage unit in S. Austin. AAA is AAAAAAAA+ in our book!!!", "date": "2026-01-03T20:20:08.000Z", "verifiedTenant": false, "featured": false, "reply": "AAAAAAAA+ is a new one, Bob. We'll take it. Glad Alexis found a convenient, clean, and reasonably priced spot in South Austin at AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "65862da5-01ce-49dd-9c81-c5762beca7a9", "author": "richard rowe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgDL8CLMAZz1E66ynA8jcxAr1zQ5iDEQQBE8NEsVKldqFllg=s64-c-rp-mo-br100", "rating": 5, "text": "Aaa storage is awesome walked in and in twenty minutes had my storage all setup and ready to go!", "date": "2026-01-03T18:38:51.000Z", "verifiedTenant": false, "featured": false, "reply": "In and out in twenty minutes with everything set up. That's how it should be, Richard. Thanks for choosing AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "19131c86-36c8-4271-99d3-2f6b5d6877a3", "author": "Michael Shattah", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWA_F1CrkBKSrAwKd4-uI9j-jnn-t4QkQ1Wx6ic2sj2c0nmbFo=s64-c-rp-mo-br100", "rating": 5, "text": "Great service!", "date": "2026-01-02T15:46:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Appreciate that, Michael. Thanks for choosing AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "a22e5d1b-c7bf-4dd5-aa31-83e4277c0fae", "author": "Jr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoTQafXeatAUAgVCuYru7pucux6ghV7z_ks6hoI7VrxbD_dE-Mag=s64-c-rp-mo-br100", "rating": 5, "text": "Easy quick and a great price", "date": "2025-12-25T22:21:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Easy, quick, and a great price. Thanks for choosing AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:28.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "3de4c91d-da8f-42dc-aa50-27b5d082e6d1", "author": "Kristi Cleveland", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWVetvt3jIsTbSoR93bsHK6IJnP7IDXVxg2F5kQNYqc-4GbyD11g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "So far I've had a great experience here. The facility is always clean and well maintained, accessing my unit is easy and the location is great since it is very close to home. The price is fair. I would recomend AAA Storage.", "date": "2025-12-18T05:09:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Close to home, clean, well maintained, easy access, and a fair price. That's a solid combination, Kristi. Thanks for recommending AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:28.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "572aa2a2-ba3d-4358-887a-1ff59308d5b5", "author": "Jessica Gantick", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUf_cS0brtvtjTXxrDBeXiREAlRVsvMdCe1-wzEZrl9zxIVlvOhhQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Fantastic facility! My husband and I have been a customer for over a year and have had zero issues. The grounds are always clean, and the staff is super friendly and responsive. Itā€™s rare to find this level of customer service these days. 10/10 would recommend.", "date": "2025-12-03T16:49:21.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate you taking the time to share this, Jessica. Having you as a customer for over a year means a lot, and it's wonderful that the clean grounds and responsive staff have made your experience such a positive one. Thank you for recommending our storage units at AAA Storage Austin Texas.", "replyDate": "2025-12-21T19:56:28.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "75cc7f0a-0763-4540-b25e-a87f832f3374", "author": "Ryan CataƱo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWk9F7ma0lgSBiW6jfMdaVdjX20s5qc_oBLDDv-xuWUN3Jxk4F_BA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Iā€™ve been renting a unit here for over a year now, and I couldn't be happier with the experience. The facility is always spotless, which is a huge plus. The management team is incredibly friendly and communicative. Whenever Iā€™ve had a question or needed assistance, they are quick to respond and resolve it immediately. Highly recommend if youā€™re looking for a stress-free storage solution.", "date": "2025-12-03T16:47:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words, Ryan. It's great to know the management team has been helpful and that the facility has stayed spotless during your time with us. We appreciate you trusting AAA Storage Austin Texas for over a year.", "replyDate": "2025-12-21T19:56:28.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "8b6e56a9-1d5e-4fe9-a954-4429ae9b7b0b", "author": "Erin Willson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuOFManSaaOzYjUEtU0OXGd1cTtFUWCBq7mqH82bcgTN7iDg=s64-c-rp-mo-br100", "rating": 5, "text": "AAA Storage on RM 1626 has been phenomenal! Their prices are great, the storage area is always clean and well-kept, and the couple who runs it are just as sweet as can be! You canā€™t go wrong storing your belongings with them!", "date": "2025-12-01T19:10:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the kind words, Erin. The team at our FM-1626 location takes a lot of pride in keeping everything clean and well-maintained, and it shows. We appreciate your trust in AAA Storage Austin Texas.", "replyDate": "2025-12-21T19:56:28.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "8592db37-8086-44f7-bd2e-3c6b45a64ca0", "author": "Betty Munoz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6I9kVygVrxG5FKM3cXBpbxVxNsAhQVaoanOiuWfMQHS1pxw=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service very pleasant experience when I go to the office and always clean property.", "date": "2025-12-01T16:40:31.000Z", "verifiedTenant": false, "featured": false, "reply": "A pleasant experience in the office and a clean property every time. Betty, that's exactly what we want every visit to feel like at AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:28.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "c4848d3e-0f53-4ae8-8ed8-30cbbf400298", "author": "Jeremy Swift", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLq6annXmTPk2iOTjkCmgLRZoszX2yBJvWqKWeJeHEo2-K9kQ=s64-c-rp-mo-br100", "rating": 5, "text": "My girlfriend has a unit here and they seem to be a really nice couple. They live on site and as such itā€™s clear that they treat the business with a certain kind of care and compassion. Iā€™ve seen them making the rounds and theyā€™re always friendly and helpful, and she seems to really like coming here because they make accessing the place so simple and easy. Iā€™ve noticed the hours of access are much earlier and later than any unit Iā€™ve had in the past as well. Her unit is climate controlled and Iā€™ve noticed that they take extra special care to stay on top of the temperature and humidity levels in their units, which Iā€™ve never seen before and found very interesting.", "date": "2025-11-16T07:43:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Jeremy, our team genuinely do treat the business with care because they live on site and see it as more than just a job. Staying on top of temperature and humidity in the climate-controlled units is something they take seriously. Glad your girlfriend has had such a good experience at AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:28.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "dd8fc741-8ba0-4d72-925a-901e08e06d8e", "author": "Alexis Feldman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHG7BT8iknKs2qojxK_UV8BhLwIVaIeyW7HZbz5DYmM5nVwxQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Had a good feeling about this place after I saw that itā€™s run by a couple named Bob and Lisa- those are my parents names, too funny. That said, they take pride in their business and you get a real sense of the fact that they are local business owners who want to be a part of their neighborhood and for that reason, I really am glad I ended up with a unit here. Overall it seems like storage businesses are just one big scam but these are people with empathy who are just trying to make a living and donā€™t want you to lose your stuff. Couldnā€™t recommend enough. Side note, Iā€™ve noticed that they have the longest hours of access compared to any other storage business in town. The hours are earlier than the rest and theyā€™re open later too! Really makes a major difference to me because Iā€™m a night owl. 2 thumbs up, couldnā€™t recommend more.", "date": "2025-11-16T07:37:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Local business people with empathy who don't want you to lose your stuff. Alexis, that's exactly who Bob and Lisa are. The extended hours help night owls like you, and we're glad that made a difference. Thanks for the two thumbs up and for choosing AAA Storage Austin Texas.", "replyDate": "2026-04-21T19:56:28.000Z", "tags": [ "price", "access" ], "sentiment": "positive" }, { "id": "3c9d1ed1-1315-4399-b5e9-0c883c57f4d4", "author": "Lobo Bolt", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTWf-zWovrMZ2cYM65bJ0kbCG3EJh5tBaWLINzOHv0y4TJbg=s64-c-rp-mo-br100", "rating": 5, "text": "They went outta their way to make sure I had storage at short notice!", "date": "2025-09-29T23:49:05.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your feedback. Glad to hear our team could help you secure a storage unit at short notice. Thank you for trusting AAA Storage Austin to meet your needs.", "replyDate": "2025-10-21T19:56:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "4fe2bb5c-b6bd-489e-81d2-8bfe54fcfbe6", "author": "Dee Jakab", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLDbxZ4RwLfNDDxeld4UmYtybODLwM7tuABz7FytQ6rmKFDw=s64-c-rp-mo-br100", "rating": 5, "text": "They have were so helpful with move in and maintaining my unit. I would recommend them to anyone looking for a storage unit facility.", "date": "2025-08-29T20:28:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Dee. We appreciate your kind words about our helpful staff and well-maintained facility. Weā€™re glad you chose AAA Storage Austin for your storage needs.", "replyDate": "2025-10-21T19:56:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0739ea8f-b650-4b68-a88c-cdff830622aa", "author": "Angela Arriaga", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJQyB22C6X3lZwzm1QN612uJMHjL8sTOWlU5E2BhSdHxRj3wyS=s64-c-rp-mo-br100", "rating": 5, "text": "Best price in/outside of town. Super easy check in, 7 days a week access. Very happy I chose this location!", "date": "2025-08-29T19:23:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Angela. Weā€™re happy you found our prices fair, the access convenient, and the move-in process simple. We appreciate your support of AAA Storage Austin.", "replyDate": "2025-10-21T19:56:28.000Z", "tags": [ "price", "access" ], "sentiment": "positive" }, { "id": "5601d589-8847-4827-bf5a-a57d1b253912", "author": "H M", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7hsKH0Y4Sp0FUYaZj7sBBw2fdWSEmTXuYAuZ2pFFs0c228mQU=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Iā€™ve been storing at AAA Storage Manchaca for two months and itā€™s been seamless from the day I rented. I arrived just as they closed and was helped anyway. Today I received a text letting me know my storage was past due and realized Iā€™d used a card I recently had to replace, so I needed to update my payment method. When I logged in, I found no late fees, which is likely in the contract but was still a relief. The cost is competitive, and being less than 5 miles from I-35 in far south Austin, technically Manchaca, itā€™s far enough out to feel safe and less hectic, but close enough to be very convenient.\n\nIā€™ve rented at several Extra Space locations, as well as CubeSmart and Public Storage, and was always put in an inconvenient spot, on the 2nd or 3rd floor, and had to enter multiple codes just to get in, making access a hassle. Thatā€™s not the case here. They only have ground-floor units, and the gate code is more than enough for security since the manager lives on-site. The apps and codes at other companies never deterred theft and could get sketchy after dark, so I highly recommend AAA Storage in Manchaca for anyone looking for an easy, secure, and convenient experience.", "date": "2025-08-02T21:06:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the detailed review. Weā€™re glad to hear your experience at AAA Storage Austin (Manchaca) has been easy, secure, and convenient. We appreciate your recommendation and are happy you feel confident storing with us.", "replyDate": "2025-10-21T19:56:28.000Z", "tags": [ "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "dc5aadfa-eb9c-4de8-8605-a3fe942b6937", "author": "Johanna Yeoman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3jwLVtx-PyvtOOn9oF7EB7I8w4xudiHkpyzuPr67Aj-asBg=s64-c-rp-mo-br100", "rating": 5, "text": "The front desk lady was so pleasant and helpful!! She was able to help us out and get exactly what we needed and more. Johanna McCollum", "date": "2025-08-01T20:36:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Johanna. Weā€™re pleased to know our front desk team provided friendly and helpful service. We appreciate you choosing AAA Storage Austin for your storage needs.", "replyDate": "2025-10-21T19:56:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f43b2ef8-2b6f-48fd-8309-39a1d346b927", "author": "jacob mccollum", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIinK1xJlto8_8TMWqGKu_F4nITj8UXsaG8Xu7c908r1Or_Nw=s64-c-rp-mo-br100", "rating": 5, "text": "The receptionist was so friendly and helpful. I was able to reserve the unit online and showed up and she had all the answers to our questions. Very pleased with my experience. Highly recommend!", "date": "2025-08-01T20:36:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Jacob. Weā€™re glad our staff made the move-in process easy and answered all your questions. We appreciate your kind words and recommendation of AAA Storage Austin.", "replyDate": "2025-10-21T19:56:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b1d538f6-0e2c-4352-85fe-4cfbf2484211", "author": "Daryl Love", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhilRDNKUVY7a2WzvjRhN6NfmjxsnAXmtSf-pxDGjhxy2SpA=s64-c-rp-mo-br100", "rating": 5, "text": "Rental was smooth and affordable. Good size for the price.", "date": "2025-07-29T14:29:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Daryl. Weā€™re glad you found your storage unit the right size and price for your needs. We appreciate your feedback about AAA Storage Austin.", "replyDate": "2025-10-21T19:56:28.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "c0f74b85-0591-45cb-a67b-7bec8b7b1ce6", "author": "Lara", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXM2TJ0HF3wjTODaifzv5Sb35kR5DSZQI7NMJSYmSCgreIp-p7O=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "AAA Storage has been really great. Theyā€™re thoughtful. They get back to me and theyā€™re patient. They keep a clean property and they look out for things. I have had many storage units all over Austin for the last 30 years and this one is the best.", "date": "2025-07-18T15:33:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Lara. Weā€™re honored by your kind words and glad you found our property clean, responsive, and dependable. We appreciate your trust in AAA Storage Austin.", "replyDate": "2025-10-21T19:56:28.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "e136b53e-d53f-4df2-a118-0e65d1e8a467", "author": "Hesham M", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIQWD1AWxXK5aO-TxX1b84Hf-iow6msHkyiMFTeeNFcExxIg=s64-c-rp-mo-br100", "rating": 5, "text": "Smooth process", "date": "2025-07-06T18:22:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for your review, Hesham! We're happy to hear that you had a smooth experience with us. If you need anything else in the future, weā€™re here to help!", "replyDate": "2025-08-21T19:56:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "24352385-b632-441b-831e-d03ba6d1f91d", "author": "Mohamed Hesham", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsihr2YeN9aF1oGEEU0GDuMo2MxKPRgDh_GVNwZoi3LS9U308=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-07-06T16:46:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your feedback! Weā€™re glad to know that your experience was seamless. We pride ourselves on providing an easy process for all of our tenants.", "replyDate": "2025-08-21T19:56:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "f40b9574-becc-43fc-b5c9-233c481082e4", "author": "Christopher Linkenbach", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDaGOfOWW9meTj0YL_8U9UR-q-iMbCL816_lRjuvYOs8IzlG3b=s64-c-rp-mo-br100", "rating": 5, "text": "This is an amazing space to store our thing! Management is very kind. I like that they live on site, makes me feel secure knowing someone is looking after my things.", "date": "2025-06-30T21:41:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your feedback! We're glad to hear that you feel secure with our on-site management. At AAA Storage Austin, we strive to offer peace of mind through excellent service and secure storage options. We appreciate your trust in us for storing your belongings, Christopher!", "replyDate": "2025-08-21T19:56:28.000Z", "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "6e73d2e3-c72e-43d2-a439-83affefed2fe", "author": "Michael Luevano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzIst8hxfd_dzq25MujoJ4mBnr2k26m1YBB-_GpquQda6a8Q=s64-c-rp-mo-br100", "rating": 5, "text": "Staff was great very accommodating and easy to work with. I had an issues nothing they did all on my end they resolve it. I would recommend", "date": "2025-05-24T05:20:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Michael! Weā€™re glad to hear that our team was able to resolve your issue quickly and that you had a positive experience. We strive to provide convenient and secure storage solutions, and itā€™s great to know youā€™d recommend us!", "replyDate": "2025-08-21T19:56:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d3348ac7-325a-4bd8-b630-d781055e32d1", "author": "Lily Jensen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRlcokMnBl7DmVtSe46smFj75tP6A8x6Ac-teDoPrTEVDxzMrfhA=s64-c-rp-mo-br100", "rating": 5, "text": "Kind to speak to on the phone and even friendlier and very helpful in person. Got set up and registered for a unit in under 10 minutes! Smooth sailing getting everything in the unit! Very spacious and easy access to get unloaded too!", "date": "2025-04-30T19:12:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks, Lily! Weā€™re so glad you had a smooth experience and that our team made everything easy for you, from the phone call to getting your unit set up. If you need anything else, just let us know!", "replyDate": "2025-08-21T19:56:31.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "2d6c1268-7d6c-41cd-9ea1-bc2438698be4", "author": "Kyle Uphold", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAL9M95r6I7ih__XJwg63h6ZaPK5mbCnM4865h3jxm1oTXwA=s64-c-rp-mo-br100", "rating": 5, "text": "Super friendly and professional. Rates are more competitive than the big box names!", "date": "2025-03-31T19:09:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your 5-star review! We're thrilled to hear you had a friendly and professional experience, and found our rates competitive. Your feedback is greatly appreciated!", "replyDate": "2025-08-21T19:56:31.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "7dcab613-82d3-4fca-a32d-a66ffafda380", "author": "Tami McFee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrEoB63vsxnsv-2pVE0NrJdXOgfTvKt73P90C3S5vTzWkFLA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great experience getting storage rental set up, spoke to regional manager on the phone. She was very helpful and kind and got us all set up for immediate use. We have done business with this specific AAA storage and they are truly top notch! Check them out!", "date": "2025-03-15T02:05:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We're happy to hear about your great experience and appreciate your recognition of our team's efforts to provide top-notch service.", "replyDate": "2025-08-21T19:56:31.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5f25f701-ec9a-4365-869e-99894513fba5", "author": "Gail Brehmer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcAWa4Dnm0ZAhJmxqCiJLYxJQorV18RgOPnO__Gm0GlaWRhg=s64-c-rp-mo-br100", "rating": 5, "text": "Before I moved to Austin I called several storage places and chose AAA because they were very helpful with letting me what size storage unit I would need. When I arrived in town I came to them before my stuff got here and was given my unit number. Smooth sailing all the way around.\nI highly recommend AAA Storage.", "date": "2025-02-18T20:55:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Gail, We're happy to hear about your smooth experience and our team's helpful guidance. Thank you for choosing us and for the high recommendation!", "replyDate": "2025-08-21T19:56:31.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a1aac7a0-93af-4062-934d-cb00894935c3", "author": "Barbara Stinson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjeIbzcHO2Q_2os-9I1a5BEw_43UrmKHj2C0Cme09M2osPSiHQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "We have been with AAA for almost 2 years, and they are great to work with. Secure, well-lit, always clean and conditioned. Highly recommend them!", "date": "2025-02-13T12:26:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful feedback and for choosing us for 2 years! We love to hear that you appreciate the security, lighting, and cleanliness of our facilities. Your recommendation means a lot to us!", "replyDate": "2025-08-21T19:56:31.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "0a651384-1063-4910-8eed-433be7957111", "author": "Brad Mallett", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyhM-RTpNCPXRz4vJFi86c6HYDIHcIOD7s3Ha9IvS29YcdmQ=s64-c-rp-mo-br100", "rating": 5, "text": "AAA Storage is great. Malcolm and Tonia, husband and wife, run the business and live on-site. Always helpful and courteous. Family type atmosphere. Clean. Professional. Great location.", "date": "2024-12-03T18:43:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful feedback! We love hearing that you appreciate the commitment to professionalism and cleanliness by our team. Your satisfaction is our priority!", "replyDate": "2025-08-21T19:56:31.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "f2db7434-f6d4-417a-8de8-5534e95ecd83", "author": "Drake Besheer", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7Z_GT5TJzAcppHOM8DVKStenL4sX6zVyBarqAmcWXa8ytCNg0=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Luv this Tex Mex place!", "date": "2024-12-02T16:14:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the review, Drake! Weā€™re glad youā€™re enjoying your experience at our facility. Weā€™re here whenever you need more secure storage options!", "replyDate": "2025-08-21T19:56:31.000Z", "tags": [], "sentiment": "positive" }, { "id": "316b3211-992d-47b5-a178-df4d9313b28a", "author": "Susan Ashford", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeVFI7Ri9Nf5vQ_MgQpag51dshJ68WcPJ1E8-tO3XvCjsang=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-11-23T00:11:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "abf4dfa7-cb1e-44a2-a7b7-439b89d77f25", "author": "Steve Madden", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqn1ljw73XQy_xzbfAV6uDtWzvclE0ZOtocJAb5irYayZ_WMY=s64-c-rp-mo-br100", "rating": 5, "text": "Malcom and Tonia are down to earth honest people that will go out their way to help a person. I appreciate it.", "date": "2024-10-18T13:49:26.000Z", "verifiedTenant": false, "featured": false, "reply": "We're glad to hear that Malcom and Tonia provided you with excellent, honest service. Thank you for the 5-star review!", "replyDate": "2025-08-21T19:56:31.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "75062cc4-e11c-4b2c-93b7-5d081ed39cc6", "author": "george dankworth", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQWt4sjq6Std8nZv-3pjb9ruLHSaHuGN8Z1DvQtejtK5-8pA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have had no issues with my storage unit. The area is always clean. If I have had any issues, they were resolved immediately and professionally.", "date": "2024-07-31T18:12:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the five-star review! We like hearing about your positive experience, especially with the immediate resolution of issues and the cleanliness maintained. We strive to deliver only the best!", "replyDate": "2025-08-21T19:56:31.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "033b8d0e-9f0d-451c-937b-44b090cf86b8", "author": "Alexis Kimber", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxgD9R97VejFocfmxYtnKiZf_SXbi7vvF13VmWK52ZVldiNQ=s64-c-rp-mo-br100", "rating": 5, "text": "Glad I rented storage space here vice the one a few miles away. Renting was easy and the 1/2 off for the first two months was a bonus. Easy access to my storage unit. The online automatic billing makes this experience worry-free. If you have storage needs this is the place to go. Facility is right off of 45, so easy to get to.", "date": "2024-07-26T18:45:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review! We're thrilled to hear that the rental process was smooth and our location convenient. Itā€™s great to know our efforts to provide a top-notch experience are appreciated.", "replyDate": "2025-08-21T19:56:31.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "480d2a61-4d01-4f26-9d82-26a6ce5b74f9", "author": "Annalee Martino", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_QAAwPCDBxN3re3JIINLyAUhDPHe_WIR_z69f_tUYdNJ3gBQb=s64-c-rp-mo-br100", "rating": 5, "text": "I store my boat at this location and have to say I am very happy with the location and the facility. It is nice and clean and new. Access is very easy and I've never had any issues. I really like getting text notifications every time my gate code is used. It makes me feel that my boat is very secure and protected! John", "date": "2024-07-26T14:23:42.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "access", "security" ], "sentiment": "positive" }, { "id": "9e681ae6-3438-4e34-bfb6-91328dd5cb57", "author": "Ray Lopez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUt7YygpS3viI6eXBnCkR26RuAnGTIyOesfuSndpaIatb3qTqAu=s64-c-rp-mo-br100", "rating": 5, "text": "very clean and safe space. recommended", "date": "2024-07-25T17:17:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "ae1aab80-b695-40d6-b8c8-bcacf6d0702f", "author": "Kat Maerz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXo5wUNB17PhdfHLGvkx7AoC6SOsjMyTX6ng1k3GB9XsMg6bIw7=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent experience moving in. Inside temperature is nice and cool for the climate control. Lots of storage for vehicles if you choose that option. No sign of bugs or critters. Smells nice and clean.", "date": "2024-07-24T15:18:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "8e1e73d7-b4be-4005-a13f-6ce986420f62", "author": "Debbie Banks", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-YbuvqN8-Xef8eQhEie_ozJNpk-SVvORUHLaXjBgLlB_NNZ5p=s64-c-rp-mo-br100", "rating": 5, "text": "Iā€™ve stored my RV here for over 2 years- the spot is paved and level- keeping me from the hassle of leveling it each time I move it. Great, friendly staff- they have been quick to respond to any of my questions. Definitely recommend!", "date": "2024-07-23T23:38:47.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "02cba9ba-8429-4fe6-ab17-41726558accf", "author": "Michele McCall", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfVO33jn7W6I1paim6bonK7DpS1BQFvcHoJKgLTajnP4Eh34PzZg=s64-c-rp-mo-br100", "rating": 5, "text": "I've had a lot of storage units before and AAA Storage is the best one. Malcom & Tonia are very courteous. They are always around to help when there is any issues.", "date": "2024-07-23T22:29:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ea32a037-827f-42a0-bc59-1895eb08ee47", "author": "Audrey Sargent", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0X_TeMYWTuCTnonpslF_Y-MjCXYrKf7pY2hfk_Uqfze2FZeZm3Q=s64-c-rp-mo-br100", "rating": 5, "text": "I visited several facilities before deciding on AAA. The facility is well maintained and clean. I visit my storage space multiple times a week and have never had a single issue. I feel that my belongings are safe with the managers living on site. I am pleased with AAA.", "date": "2024-07-23T12:52:29.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "9601eecd-1363-4da9-95ce-27913892a006", "author": "Nancy Dornon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLncCFuJZuwBzxFsIGtggRHNFZgBbcjq6CWHH3xTnRNEuhflW8=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Online reservations were easy, Robin and Jerry are great to deal with, and the facility is beyond well-maintained! By far, my best experience with storage units! Highly recommend!", "date": "2024-07-23T12:27:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Nancy,
Thank you for choosing AAA Storage on FM-1626! And thanks for the feedback on our online reservation process. Nice to hear its working well for you.

Yes, Robin and Jerry are indeed fantastic members of our team, and it's wonderful to know they provided you with excellent service. Maintaining the facility is of course, one of our highest priorities, so we're glad you noticed the effort Jerry and Robin put into keeping it well-maintained.

Your recommendation means a lot to us, and we're here to provide you with the best storage experience possible. Your positive feedback encourages us to keep delivering top-notch service.", "replyDate": "2024-08-21T19:56:31.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "94942527-ed0e-4f61-ba5d-a3bac03c5886", "author": "Hilary Madsen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEi6JoaotoRMPhQJKwhv0Zy7mxKcmGwOq1u0naAuuT-LBaQdf0=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I need rental for company supplies and this place is great. I used another company before that was not. AAA Storage at Manchaca is easy to work with, clean, organized, a great location. Robin is one of the managers and she has it all together. Easy online systems, she's reachable, spent time getting to know our needs and found the unit that worked for us. She goes above and beyond. Great location for getting between west Buda and Austin.", "date": "2024-07-23T03:10:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Ms. Madsen,
We're thrilled to hear about your positive experience with us! Your trust in AAA Storage on FM-1626 for your company's storage needs means a lot. It's great to know that our facility's convenience, cleanliness, and organization stood out for you. Robin truly is one of the very best, and we're glad she could assist you. We totally get how important it is for things to be easy and smooth. If you ever need more help or have questions, remember we're just a call away. We're excited to continue being your go-to storage solution between west Buda and Austin!", "replyDate": "2024-08-21T19:56:31.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "243d097b-db7d-416c-a35c-a245e347d286", "author": "James diaz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtJMf7ziQ9cedQEUO9y0-X0p0npUgrTsPrliPxpcO69uYfj2rt=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Me an a freind rented a 5Ɨ5 unit it went great , he had a large truck 1/3 full it was like playing tetris", "date": "2024-05-15T04:01:00.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "88fc905c-8eb1-4c78-bf76-2d52f66be642", "author": "Paul Benoit", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCKl6r_7ekKBihQSxC8HSqU6B1H4Or8xN5diI-J4yj79FEMzQSJQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I used this AAA storage facility for a month while moving houses and the process for moving in and out of the facility was a breeze.\nThanks!", "date": "2024-03-18T20:26:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6c78adeb-e356-43fe-b0f2-c2ac46902404", "author": "roger herrera", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9VFw95-TMHQ6fMAmszkoPPw2aojv6oVTSEXYBk-iw0l04Og=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great staff. Never had any issues here. Prices are reasonable and the place is always clean. Easy spot to get to as there is no traffic around this location. I would definitely rent here again.", "date": "2024-03-09T01:24:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "d1925521-6bc9-4bc2-aac4-b7bce16205e7", "author": "Chudley Kannon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2IXNkWA3WO-5-AkXvEDEzZhT_ZlZCHDHZ_p6RRH0AsyMurQ=s64-c-rp-mo-br100", "rating": 5, "text": "Nice storage place. Robin is easy to work with and the price was great!", "date": "2024-02-29T13:50:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "4522bac1-9aa5-4cd7-bb52-c06835cf7d86", "author": "Erin Elliott", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWf9aWSxNkUEkSRIVkn3RLWJAMYnlzuAeTD4oLvpzedpMx_QSC6=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "A-A-A Storage has been such a delight. Cheerful, Excepting and Warm is the ambiance. The Upscale Environment is Professional in all the right way. Charming is just the icing on the cake here!! If you want a quaint place to rest your belongings A-A-A is the place!!", "date": "2023-10-10T22:31:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Erin,
Thank you for your delightful review and kind words about AAA Storage! We're thrilled to hear that you've had such a positive experience with us. Creating a cheerful, welcoming, and warm ambiance is important to us, and we're delighted that you found our environment upscale and professional in all the right ways. Your delightful comments are like icing on the cake for us as well! If you ever need storage solutions again in the future, we'd be more than happy to assist you. Thank you for choosing AAA Storage as your storage provider.", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3c82b19d-426e-4539-8da0-660dd93b79f9", "author": "JT Gutierrez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJE4xTXECGTZBY-2YPYmoFmM4KynNnAC0M5cGbxf0CE4GJT1HAnw=s64-c-rp-mo-br100", "rating": 5, "text": "The owners were wonderful. Very friendly, and fun to do business with. The set up they had online and in person matched up right and everything went smoothly. Thank you", "date": "2023-10-10T22:22:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear JT Gutierrez,
Thank you for your kind words and for choosing AAA Storage here on FM-1626 in Austin for your storage needs! We're delighted to hear that you had a wonderful experience with our staff and found them to be friendly and enjoyable to do business with. Ensuring a seamless and smooth process both online and in person is what we strive for, and we're pleased to know it met your expectations.

Your satisfaction means a lot to us, and we're here to assist you whenever you need it. If you have any further comments or questions in the future, please feel free to reach out. Thank you for your support!

Warm regards,", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "55ebc657-57ce-4521-872a-a59b5c5ab883", "author": "Leela G", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6XgTgTFpptSUe8_wa61tWn-wIvhKSB7suyeZzR3UFv_rz7v-c=s64-c-rp-mo-br100", "rating": 5, "text": "Nice Staff and clean units!", "date": "2023-09-25T20:45:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Leela,
Thank you for your kind words! We appreciate your feedback and are delighted to hear that you found our staff nice and our units clean. Providing excellent service and maintaining a clean and organized facility are our top priorities at AAA Storage. Again, thanks for taking the time to leave a review!!
Warm regards...", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "81affc8a-f40a-42d1-86a6-889322f3bbd9", "author": "Jim Oleary", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-EGlIG2e9BBMMBruuNk3HNUw65Tu74VNqZllAbQaQ2yfMmLOPiw=s64-c-rp-mo-br100", "rating": 5, "text": "Super Friendly, great location", "date": "2023-09-19T21:39:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jim,
Thank you for highlighting our prime location and friendly service. At AAA Storage on FM-1626, we're committed to delivering top-notch self-storage solutions for our Austin community. Should you need any assistance with your storage unit in the future, don't hesitate to reach out. Appreciate your business!", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1041a011-e283-4e26-9bc7-52ea3c95af96", "author": "Ryan Hunts", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-6t_LFUVwbTLWns-xbSa02qVSKEjSqugVTWq6kQ1-TXzWwhM0=s64-c-rp-mo-br100", "rating": 5, "text": "The owners were very accommodating and friendly. They helped me get setup and I", "date": "2023-09-15T17:57:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Ryan,
Thanks for the positive feedback! We're glad to hear that our team was able to assist you with your storage needs. We strive to offer the best in self-storage services, ensuring a seamless setup process for all our customers. We appreciate your trust in AAA Storage Austin Texas on FM-1626 and are here for any future storage requirements. Safe storing!", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "97871538-5fd3-456d-b8a3-7f2c6ef88c42", "author": "Darnell Nunez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_ydent_fYZCD6uIKZX7yHih5KSqRJvi5O7cljpboJ--lkAQ=s64-c-rp-mo-br100", "rating": 5, "text": "AAA Storage has been GREAT! Not only did they make it a smooth and easy process with showing me units that would work best for what I was looking for. They also help out with any questions I have right away and waste no time when always looking out for my best interest.", "date": "2023-09-08T19:56:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Darnell,

We truly appreciate you taking the time to share your experience at AAA Storage on FM-1626 in Austin. It's our mission to offer not just storage units, but solutions tailored to our clients' unique needs. We're delighted to hear that the process was smooth and easy for you, and that you found value in the units we showcased. Customer interests always come first, and we strive to address questions promptly to ensure peace of mind. As always, if you need any additional assistance or have more inquiries about your self-storage experience, we're just a phone call away. Thanks again for choosing us and trusting in our service!", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "39777096-07fa-4f21-a236-e962a25e3c33", "author": "Alex Lowrey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJCveMPzvgN7pN0l1V9hruQA3_0q4WlsFsIht6KO-ZjrgPQg=s64-c-rp-mo-br100", "rating": 5, "text": "Robin has been wonderful to work with! Had a standard storage locker for about a year and had no problems.", "date": "2023-09-08T16:04:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Alex,
Thanks for sharing your experience at AAA Storage Austin Texas on FM-1626. We're glad to hear that Robin provided exceptional service during your time with us. Our goal is to maintain a seamless self-storage process and keep things hassle-free for our tenants. It's great to know that our storage solutions met your needs for the year. Should you require any storage assistance in the future, you know where to find us. Thanks again for choosing AAA Storage!", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "2b8ffefe-01ff-41a1-9324-879ab0b22edb", "author": "Monica Arellano", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOfq6u7-V3Vd0Ta2PBx-31bSFcj-ai7JSqRpYizDD5Q5Tn-y70=s64-c-rp-mo-br100", "rating": 5, "text": "Robin at AAA Storage was amazing! The property is clean, safe, and managed very well. Highly recommend!", "date": "2023-09-06T14:38:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Monica,
Thank you so much for your kind words! We're pleased to hear that Robin provided you with an amazing experience. Maintaining a clean and secure facility is a top priority for us, and we're grateful for your recommendation. If you ever need assistance with your storage needs in the future, please don't hesitate to contact us. We're here to help!", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "70522fd1-a60d-4ff7-b4b3-4d91cb7e07a0", "author": "Alex Gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2kk6d5QvOghj4sFArl4sXne_Gk74-7UH3vwNRP5Lq5vje2w=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly and professional service. Signing up was seemless, quick and easy. Best experience ever renting a storage facility. The facility is easy to get to, and very clean. I even got a goodie bag. Thanks Robin!!!", "date": "2023-09-01T22:54:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Alex, we appreciate your fantastic review! We're delighted that you found our service friendly and professional, and we aim to make the storage process as easy as possible for our customers. Our facility's cleanliness and accessibility are priorities, and we're thrilled to know you had such a positive experience. Enjoy your goodie bag, and if you ever need anything else, please feel free to reach out. Thank you for choosing AAA Storage!", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "344676a0-4a95-4459-88fc-0f5f9a8b8219", "author": "Reba Lambeth Pace", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJ6ha2ABlKzYexz76JXFBl1HteDYteth_AOwxz8KKTpigl4430mw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Rented unit online, no issues and lock and key was waiting my arrival. Thank you Mrs. Robin for your assistance. I will be in touch with you Monday.", "date": "2023-08-27T20:12:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks Reba, for choosing AAA Storage for your self storage needs! We're glad to hear that your online rental process went smoothly and that everything was ready for your arrival. Yes, Robin is one of the best, and we're pleased that she was able to assist you. If you need further help, feel free to call or stop by.", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "dd263d62-589e-470e-9729-7c8a635f20b8", "author": "Danny Horner", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZDv0agjlUcGA3874jTTEAT9HjUajuUCAMuIXH3R5NcAP7BQ=s64-c-rp-mo-br100", "rating": 5, "text": "Fast and friendly customer service easily explained everything", "date": "2023-08-15T21:35:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience, Danny! It's nice to hear that you found our customer service at AAA Storage to be both fast and friendly. Clear communication is key, and we're glad we could make the process easy to understand. If you have any more storage questions or need assistance, please call or stop by. We're here to help in any way we can.", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "30a22f36-cf11-4f6f-b299-2418662b1540", "author": "Tammy Gabbard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINSut8TzdUVIfVMTuZihDbXUF853pV4CIJw77nmJXh64nfvQ=s64-c-rp-mo-br100", "rating": 5, "text": "I love this place!! Great customer service - convenient to where I live - no problems since renting here for 12 months", "date": "2023-08-15T19:43:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much, Tammy! We're delighted to hear that you're loving your experience at AAA Storage. Our team is dedicated to providing excellent customer service, and we're glad it shows. Convenience is important, and we're glad our location suits your needs. It's wonderful to know that you've had a smooth 12 months with us, and we appreciate your trust in us to store your belongings. If you ever need anything in the future, don't hesitate to reach out. Your satisfaction is our motivation to keep up the good work.", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "73466a6c-c5da-4378-ad0d-180d4c1880e8", "author": "Ricky Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeGU3I9npXcMnE73WdRGeQmTj9CGtsPZZMVofTY8NrZXs_BKtS_w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I would highly recommend this storage facility. The area is very large and open for easy in and out storing. The area is very clean and organized and the property management is extremely friendly. Most definitely recommended.", "date": "2023-07-13T15:19:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Mr Martinez,
Thank you so much for recommending AAA Storage here on FM-1626! Great to hear that you found our spacious and accessible storage area convenient for your needs. Keeping our facility clean and organized is a priority, and it's wonderful to hear that it made a positive impression. Our friendly property management team is dedicated to ensuring your experience with us is top-notch. If you ever have more items to store or any questions, please don't hesitate to let us know. We're here to provide you with the best storage solutions in the greater Austin area!!", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "598dd00d-d254-4868-83bc-557ce9d3f5ee", "author": "Chris Clark", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFJll58dPJWAXdEiE1-Ax4OY5rJEN_bLyVhbOueUzERXiNPgjA6w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Super clean and friendly staff!", "date": "2023-03-22T17:56:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Chris,
We appreciate your feedback! Keeping a super clean store and providing friendly service are our very important to us. We're here to help so let us know if we can do anything to make your storage experience even better!! Your satisfaction is our goal.", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "ab45b167-466b-4868-b7e8-71c04872a5b6", "author": "Chandler Atkins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpZzQ6M9DHCIAhkMLGb3v0CPJZ8_E6jDoHZLf9G6b2wcr9TQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-12-08T19:28:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Chandler. It's been a while, but I thought we'd say \"Thanks\" for leaving us a 5-star review!! Should you need any storage assistance in the future, you know where to find us. Thanks again for choosing AAA Storage!", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "b9079bd6-f76a-4ee1-b5f3-201beb8b9449", "author": "Linda Lowe Shattuck", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEyFs_ok8tgQworqg5xfDYDdFmBKPakGGSa9Jm-azHYzUz1YZT=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-11-08T13:22:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Linda, Sorry for the delayed response on this Google Review, but we wanted to sincerely thank you for sharing your feedback about AAA Storage on FM-1626 in Austin. We always aim to provide more than just storage spaces; we offer tailored solutions to meet our clients' specific needs. It's heartening to know that our services met your expectations and that our unit recommendations were beneficial to you. Ensuring our customers are our top priority and addressing their concerns swiftly is fundamental to us. Even though it's been a while, if you have any more questions or need assistance regarding your storage needs, please don't hesitate to get in touch. Thank you for trusting and choosing AAA Storage!", "replyDate": "2024-08-21T19:56:32.000Z", "tags": [], "sentiment": "positive" } ] }