{
  "summary": {
    "average": 5,
    "total": 11,
    "distribution": {
      "1": 0,
      "2": 0,
      "3": 0,
      "4": 0,
      "5": 11
    }
  },
  "reviews": [
    {
      "id": "b010b684-0e6e-4944-90a5-a04d2da9506e",
      "author": "Alexis Ellis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUgWQejRJI1-IMAXZ3wVMXwxHerGu4hvuJB-ynewj1gChQ_g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best price in town! Our space was convenient and easy to access. After a few years we needed a bigger space and they were helpful and quickly got us moved.",
      "date": "2026-06-23T15:21:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Best price in town is a strong statement, Alexis. And when you needed to upsize after a few years, Robin and Jerry made the transition easy instead of turning it into a hassle. That kind of flexibility keeps customers around. Thanks for sticking with AAA Storage New Braunfels Texas.",
      "replyDate": "2026-07-21T19:56:37.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f070c826-89c8-42d0-a83f-72b85e616221",
      "author": "Jeanny Cortes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZAuDUgWT1y4LKnzkf6d_jsD4f9B81rcWJTro-TuYM-e39zKvv=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Parking my business trailer at AAA storage was a breeze. The process was really easy from beginning to end. Robin was always super helpful and always available to answer any questions. My space had easy access and everyone there was very respectful. I am grateful for their service, location and pricing!",
      "date": "2026-06-04T23:27:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jeanny, parking a business trailer comes with its own set of requirements, and Robin made sure the process stayed simple from reservation to access. Having someone available to answer questions without chasing them down matters when you're running a business. Glad the space, location, and pricing all came together at AAA Storage New Braunfels Texas. We appreciate you trusting us with your trailer.",
      "replyDate": "2026-06-21T19:56:37.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dccf714f-ae58-4bc8-b1f6-acfd0d678909",
      "author": "Steven Gonzalez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAYY6azf9PRoxwvpDi5wZvdba7BnEkMM3smcPfYN-AL1ESde1-wA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy setup to get rental space for my boat .Very professional and friendly staff .Couldn't ask for a better service . I have had my boat at the 46hwy location for two years and never had issues . Excellent service, always had a person answer when calling not a recording. And they fixed issue right way .That issue was my fault my payment method was declined due to card be cancelled and not letting staff know . They were understanding",
      "date": "2026-05-26T18:58:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Steven! We’re so glad to hear that securing a rental space for your boat was easy and that our staff made the process smooth. Our team is always ready to provide secure, accessible storage, and we appreciate your feedback!",
      "replyDate": "2025-08-21T19:56:37.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "246cd42b-f774-4218-bb47-e3492b72c868",
      "author": "Chris Koers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEljMUYgrMfI3R5u-cm7U4aAbCL3CuTiHsT3qGyWgagK8WKAI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "AAA Storage is a fantastic business to work with! They bent over backwards to help us out when we had a storage need at the last minute.\nTheir NB facility is secure and was a great place to store our RV!\nHighly recommend!",
      "date": "2026-04-20T15:05:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Chris, last-minute RV storage can be tricky to coordinate, and Robin and Jerry made sure you had a secure spot when you needed it. Glad the facility worked out for you. Thanks for recommending AAA Storage New Braunfels Texas.",
      "replyDate": "2026-06-21T19:56:37.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1dc1f467-81ae-45cb-b846-46c86c510bc9",
      "author": "TerriFury Collins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhyD6B_Fab0reMs9yyDhIybM1baxXEqiHfuWs0JZK32JExzCE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Always a great experience. They are very helpful and I use them every time I travel to Texas!",
      "date": "2026-04-03T11:26:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Terri, becoming the go-to stop every time you travel to Texas is exactly the kind of repeat trust Robin and Jerry work to earn. See you next trip at AAA Storage New Braunfels Texas.",
      "replyDate": "2026-06-21T19:56:37.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "978e1d1a-5399-4c2c-9c82-c47096df784a",
      "author": "Phil Simpson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5alFS1hExi5Oyx2KcZhCqRNxRdbIvqIne8tqUoENZHBEsvAoThA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Robin made the process of renting the spot easy. She took the time to make sure everything was completed and that we were good to go. I highly recommend AAA Storage.",
      "date": "2025-06-17T23:15:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Phil! We’re glad to hear that Robin made the rental process easy and that you had a smooth experience. If you need more secure and clean storage in the future, we’re always here to help!",
      "replyDate": "2025-08-21T19:56:37.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9e9860a8-62c3-4c48-a70b-b9cc4fff9262",
      "author": "Derrel Craig",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJD30w08SvXiadoKnRIUjpfb2mMSRW-fpbAE-ukGf4-pISa=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We couldn't be happier with the convenience of this facility as well as the wonderfully friendly folks who accommodated our ability to store our RV.  Kudos to AAA!",
      "date": "2025-02-28T13:06:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Derrel! We're glad our convenient location worked well for storing your RV. Our team strives to provide excellent customer service and secure storage options. Let us know if you ever need additional storage space or assistance!",
      "replyDate": "2025-08-21T19:56:37.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d2fa6f0a-8076-425b-b648-0abfeb8ce24e",
      "author": "Flores G",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVScZ9Tn66rhAUGle3vTNT7DxKh157MTTdtv06Pv8yLtX_lAPN-6w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "If your looking for affordable and hassle free storage I highly recommend AAA storage. Quick and professional service.  I have access to my RV anytime and gated with security.",
      "date": "2025-01-22T22:27:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Flores! We’re glad you had a hassle-free experience and that our affordable storage options for your RV met your expectations. With gated security and easy access, we’re here to help whenever you need more storage!",
      "replyDate": "2025-08-21T19:56:37.000Z",
      "tags": [
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6e1522ea-faae-46de-ad80-2746e26c949b",
      "author": "Ken Fraleigh",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-fNtI9K7XASIz1PBjMZm9UpYcJXwlk_MKBKV-lyPGOTOCREcYqg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "AAA Storage is awesome. Highly recommend by a friend and now by me.\nHave never had a problem getting in and always have access to my Travel trailer.",
      "date": "2024-04-29T18:44:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the fantastic review! We're thrilled to hear that both you and your friend had great experiences with us. We pride ourselves on providing reliable access and exceptional service.",
      "replyDate": "2025-08-21T19:56:37.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "88bfcef9-184f-485a-ab3e-8b816a39c25b",
      "author": "Vinnie Abad",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4b7bUXMgYxa9CEAr32yxYZVgcSS92dwOCvJRFUt4kbt4AXQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service! Secure location, great communication, highly recommend!",
      "date": "2024-01-29T23:09:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the glowing review! We're pleased to hear about your positive experience with our customer service, security, and communication. We appreciate your recommendation!",
      "replyDate": "2025-08-21T19:56:37.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3683c822-732a-4483-a5b1-ea2882b05c47",
      "author": "ROBERT SANCHEZ (mr. ocean)",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSVoQOC-ReKfZ6ln9BFiPcMv2kCNS6pUvvOg4-421Yp__YvDU=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "friendly and very helpful",
      "date": "2023-08-18T20:33:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks Mr. Ocean. We appreciate your kind feedback! Our team is dedicated to providing friendly and helpful assistance to all our customers. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to make your storage experience as smooth and convenient as possible. Thank you for choosing us for your storage needs!",
      "replyDate": "2024-08-21T19:56:37.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    }
  ]
}