{"summary":{"average":4.4,"total":84,"distribution":{"1":5,"2":3,"3":2,"4":15,"5":59}},"reviews":[{"id":"92929d98-4135-4c29-969d-2954c81ef5e3","author":"Matt Anderson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJLe93lcYo-FvkdP6vWkyaTJD9uSJqX6G5Cxuf5lyC1Fni8Pg=s64-c-rp-mo-br100","rating":5,"text":"Staff was very friendly and very helpful","date":"2026-08-23T21:04:12.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Matt. Thanks for taking the time to share your experience with us. We truly appreciate it! ","replyDate":"2026-08-26T15:25:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"04bbcbe2-42b6-4325-90cd-9d61b7247ed3","author":"Pete Stofiel","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKYukllPdpcPLWESnbiB89VFfwUdoDLKu0wS_VmKbOfPYNhrg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2026-05-15T17:59:51.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Pete. We appreciate the rating and are glad you had a positive experience!","replyDate":"2026-06-02T15:25:28.000Z","tags":[],"sentiment":"positive"},{"id":"73480624-bf45-4814-b1ec-b0ccf10eb201","author":"Dewight Good","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLLlvCAA75TFhUtIknhaLzEwRZKoasDIHKid3SNrljdah4PCA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-05-11T14:36:52.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Dewight. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!","replyDate":"2026-06-02T15:25:28.000Z","tags":[],"sentiment":"positive"},{"id":"38ef34ca-4799-4785-861a-5891a09d5be2","author":"Alene & Norm Davis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVIKSxIz7wog8A2cKm2UndOFH1SOGENd4yNQYKuZO-WonAiPls=s64-c-rp-mo-br100","rating":5,"text":"Chris was so helpful! We really appreciated working with him to downsize from one unit to a smaller one.","date":"2026-04-02T05:43:21.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Alene. Thanks for taking the time to share your experience with us. We truly appreciate it! ","replyDate":"2026-04-02T15:25:28.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"1890ab61-0ae3-4635-97de-14919896660b","author":"Erica Mathers","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUPnsE0mFCfpiYEpQ-dR-3-GzP1n44k3UeJSAJE9Wl8GiGfhSmcqQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Chris the manager is really helpful and professional!","date":"2026-02-25T02:38:51.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Erica. Thanks for taking the time to share your experience with us. We truly appreciate it! ","replyDate":"2026-03-02T15:25:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"1afdb1ad-f2ec-41a2-8efb-430d14dbd5a0","author":"Silvio Dos Santos","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIWVrB22PkgNnIVMoLw8IGy-DhioxzNp_J2mEOX4bmh89TSlw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-10-04T05:12:46.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Silvio. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2025-11-02T15:25:28.000Z","tags":[],"sentiment":"positive"},{"id":"b97442e0-bc03-439f-9d0b-ef5dd9b7d160","author":"Amanda Stewart","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXI3g0NV9X9ck6fce3QN5FTaQNL2GUb0OHf2q6KY8XgnwibhynENA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Chris was polite and efficient while setting my mother up with a unit. He went out of his way to make sure we had a unit to accommodate our needs.","date":"2025-09-16T09:43:31.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Amanda, thank you for the review! Your feedback is appreciated. ","replyDate":"2025-10-02T15:25:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"64cc80c6-b229-42bc-a73f-5c4d02a67146","author":"Elizabeth F 0 X","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJF1gociJXT9J-tzqjC-RUI82ih0_gn_N-BzEWJcwAcS0EZrw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Chris was great to work with; he helped us get our storage needs met.  He was fast and efficient explaining everything we needed to know.","date":"2025-08-19T18:42:24.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Elizabeth. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2025-09-02T15:25:28.000Z","tags":[],"sentiment":"positive"},{"id":"6d3e0eb7-4fd0-4dee-88f5-e89eba2e3166","author":"Brandon Willis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXPvwgLXrJ5nGVODvrxtY9VRE-lYVtRVgTYE8MgvObvXu39n_tV=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-07-16T02:38:30.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Brandon. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2025-09-02T15:25:28.000Z","tags":[],"sentiment":"positive"},{"id":"b07ede1b-acff-4394-b658-887826268d02","author":"Katherine Jones","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWTiGU6HX_NZUUagnRur-6rw8322bkOZxSPpKAs96J67uN11y9vnA=s64-c-rp-mo-br100","rating":5,"text":"Chris was amazing help with getting my storage unit I was unable to make it in yet we discussed what I needed and he made sure it happend great customer service 10/10 recommend this facility to anyone looking to get a unit","date":"2025-02-27T03:39:45.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Katherine, thank you for the review! Your feedback is appreciated. ","replyDate":"2025-09-02T15:25:28.000Z","tags":[],"sentiment":"positive"},{"id":"79fbb915-4bd2-429b-ab3a-d02373ffd0f1","author":"Jacqueline Garton","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKx6SziROpjz1RdD266cNnRO-vfKe1ItOL1y08a3zZEQ-BZ-A=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2024-12-25T02:23:16.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Jacqueline. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2025-09-02T15:25:28.000Z","tags":[],"sentiment":"positive"},{"id":"197b61df-f76f-4a70-a3ca-d9e532b6050d","author":"Ben Taber","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUbGoO30D69yh7zg2qYwJa3QHdvDgNG8UwWRySnBxNEgL17GQFCgQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"They knocked it out. Was a great experience.","date":"2024-08-27T07:55:33.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Ben. Thanks for taking the time to share your experience with us. We truly appreciate it! ","replyDate":"2024-09-02T15:25:28.000Z","tags":[],"sentiment":"positive"},{"id":"84773abf-5b82-43de-9720-31dd19cc84fe","author":"Ken Meeks","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW8uz8QWA9vWeIRMMQMKJJbhh0Zybt7eh7Hyc856aqYlE44Tj6x=s64-c-rp-mo-ba12-br100","rating":4,"text":"I wasn’t able to access the facility on the day of my move in.  It was after office hours so I had no choice but to handle the move in the following morning.  That threw off my plans and was a minor inconvenience.  But, the next morning I was able to get in without any problems and the staff was very helpful and welcoming.","date":"2024-08-11T14:38:50.000Z","verifiedTenant":false,"featured":false,"reply":"We apologize for any inconvenience you experienced on your move-in day, but we're glad to hear that the staff was helpful and welcoming the next morning. Thank you for your review, Ken!","replyDate":"2024-09-02T15:25:28.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"6ab56b6f-7170-4386-910d-dd226bb9615c","author":"Michael Ashworth","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK4KqOgNp4CuW9M7I_2w35qGrnF9rK68clrn7Dy7YLT7OEeHA=s64-c-rp-mo-br100","rating":4,"text":"Not much to say really,  could use a security camera upgrade.","date":"2023-10-10T23:19:18.000Z","verifiedTenant":false,"featured":false,"tags":["security"],"sentiment":"positive"},{"id":"412fc3f4-926d-4d12-a9ac-955cd603bb39","author":"Allison H","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWes-O_aaOV85lh3aq21RaOe7IXplcb7Ra2wXMj37lI2668iRlJLA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Since new on site management I have been so pleased!","date":"2023-08-01T12:08:17.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"dcdc954b-7601-4ea7-813f-e6e0c66963f3","author":"Dave Travers","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLBy7M_XuATA-6nSyh0Zex6W1MwmUeSNRTLXATRtUmXPtSLng=s64-c-rp-mo-br100","rating":5,"text":"Sophia the property manager is an amazing woman. She genuinely cares about the clients, and is super accommodating. She makes this place worth it.","date":"2023-07-30T03:06:46.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"f1564f76-e6ca-4c4b-8591-47de0acf15ac","author":"Catala Family","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIWaHV4DR7d1FOs4WBnhwAcHbzxA3TjRcF1iiq77MokFcb_0w=s64-c-rp-mo-br100","rating":5,"text":"Sophia, the manager was amazing, kind, and very, very helpful!! However, the prices were really high and were out of my range so we had to go somewhere else.","date":"2023-06-14T23:23:42.000Z","verifiedTenant":false,"featured":false,"tags":["staff","price"],"sentiment":"positive"},{"id":"4fe2f957-883e-4e4b-a394-ad4ca2b78945","author":"Jessica Jacobs","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVGhx780fFney6noslJVGqheemadrMMIHlCZPbSTkjgd34AQTE=s64-c-rp-mo-ba12-br100","rating":4,"text":"Clean and well-kept property.","date":"2023-04-14T18:56:34.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness"],"sentiment":"positive"},{"id":"cf528dd6-4ca4-4113-b540-7760866122c7","author":"Carly Hill","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLOjR5w6nI54GMxGvYHCcBNCiTgWVWgSwYr5LDNLqeDIv0RhSY=s64-c-rp-mo-br100","rating":5,"text":"Albany Secure Storage exudes excellence. I had such a positive experience with the cleanliness of the facility and the unit. The manager, Sophia, was professional, informative, knowledgeable, and friendly. She went above and beyond as a manager, customer care and front desk support . If I ever move back to Albany I will no doubt be coming back here!","date":"2023-02-08T23:26:12.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"cd0615ba-be35-4620-bbed-3598089ce0e8","author":"The Waz","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUqZqU883p95Q61wyWSwm2yTrlf2rT9nx-1l6YrCC-XcRfw-28DOg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2022-12-30T21:50:53.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"11c6f90f-54ba-415e-8e24-b26a2319db3f","author":"Julia Barnes","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUR6vtsJOwuAxUTbKKYi2y5RcXOs2Q25MqS6UU881G4mdkzVXwf=s64-c-rp-mo-ba12-br100","rating":5,"text":"Sophia is an amazing individual who gives a personalized experience to something usually so cut and dry. She is an anomaly, gives absolutely superb service every time, and is solution driven when conflict arises. The company is truly lucky to have her and she deserves a raise. Sophia is what makes me recommend this location for use, in addition to how clean and well kept the facility always is. I without a doubt would use this location again in a heart beat!","date":"2022-10-11T17:23:11.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness"],"sentiment":"positive"},{"id":"da037b16-ad3e-4ccd-87c0-0beada2f934a","author":"Erica Baca","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUDosaT1F33VZWPqAZlIMTvVQXU9l2IN4cbNSAms6TrgVwiMcj4=s64-c-rp-mo-br100","rating":5,"text":"Sophia is the Bomb!!!! She is always so kind, polite, helpful and professional. She is a Beautiful person the world needs more people like her. Thank you Sophia for all your hard work and determination it was greatly appreciated.","date":"2022-09-17T01:06:29.000Z","verifiedTenant":false,"featured":false,"tags":["staff","access"],"sentiment":"positive"},{"id":"b2d1ded0-5589-4a7c-9120-2471528b3c5a","author":"Indi Wilds","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXima6WpUR6NeABeYRWpMTAkaApq1ouPO_lJ-gSiMf_7WYuOGq_AA=s64-c-rp-mo-br100","rating":5,"text":"Sophia is always polite and so helpful. My experiences here was wonderful here thanks to her. I won't store any where else.","date":"2022-08-23T18:50:40.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for taking the time out of your day to leave us a review Indi! We work hard to meet the expectations of our tenants and we are glad to hear we hit the mark for you.","replyDate":"2022-09-02T15:25:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"b4c20aed-7af4-4ce7-aec3-949aa7291ec3","author":"Fabian Puentes","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ9JSXIuMyQiqCOAeSCuYLvrecmrFZ7WfwyHFmOmWrSvtm8ag=s64-c-rp-mo-br100","rating":5,"text":"Awesome and amazing management. Very easy going people that show patience and kindness all the time.\nThank you!","date":"2022-07-23T01:09:25.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"4a8b74db-a148-4cb3-8dee-5d3c8bc03615","author":"Nick Thurman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWZd-vQdDb9KGoPE5draovHOOGd-OOtcMI_13EsCVA9XHyF7rQI=s64-c-rp-mo-br100","rating":5,"text":"Sophia was absolutely wonderful help. She helped me with everything I needed and went above and beyond with customer service she's awesome.","date":"2022-07-18T22:29:58.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate the review Nick, thanks for storing with us!","replyDate":"2022-09-02T15:25:30.000Z","tags":[],"sentiment":"positive"},{"id":"ea715b8c-b1ee-4dce-99c3-cb1a639272ed","author":"Nellie Norton","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLlaZMiElL33x0IK1ZLx1rrXIztlyiV_EyPW4ChFt3hLAvjiQ=s64-c-rp-mo-br100","rating":5,"text":"Sophia is absolutely amazing. From the beginning we needed at storage last minute and we had showed before closing, she stayed, helped us and was wonderful. We had spent the day moving all of my mom belongings closer to her as she resides in a assisted living. I now have had my storage here for over a year and everytime I call she is friendly and kind. You just don't receive this level of customer service these days. Thank you Sophia !!","date":"2022-07-05T23:50:30.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"e64135c6-3a7f-4f20-80d3-7e74741fdf23","author":"CynicalBurns","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVH0_IQkEvU6_fkvTgd_Cnozc3KFnkH45uXliAxTXtS-wvMfH_l=s64-c-rp-mo-br100","rating":5,"text":"Sophia was great! Excellent seamless experience. Great prices also, will return!","date":"2022-05-25T22:47:55.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for leaving us a review, have a great day!","replyDate":"2022-09-02T15:25:30.000Z","tags":["price"],"sentiment":"positive"},{"id":"16879f7c-ec36-4a72-894a-032c7abe69b8","author":"Heidi Emm","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXiOnb4dgUvLd77I75yVbaCmWIiLcDrwgoCa0hyNRbTHsCf-8YO=s64-c-rp-mo-ba12-br100","rating":5,"text":"Sophia makes the place. She is a very very sweet girl. Nice, cheap storage. Fills spots quickly because Corvallis storage is all taken up. Very quick payment and easy to use.","date":"2022-03-29T16:14:17.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate the kind review Heidi, thanks for choosing Albany Secure Storage!","replyDate":"2022-09-02T15:25:30.000Z","tags":["price"],"sentiment":"positive"},{"id":"073525be-66b2-4e13-b661-d4ca0b428919","author":"Freddie","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVzN7n0YAxBoV6laGJQCAKQsS_AMcN9DwlfXl1ZJqabo7936kOSxQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2022-01-18T16:57:07.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"8d88868a-fce2-405a-a737-e4534a0e2120","author":"Wyatt Burris","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK2SrXX9AXHtHglErQShigz1Qzd-1vliDvJmLaCYkhQIIIu-A=s64-c-rp-mo-br100","rating":5,"text":"Really great, kind service! Would definitely recommend to friends, colleagues and clients.","date":"2021-12-01T21:05:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks so much for the kind five star review Wyatt, we hope to see you again soon!","replyDate":"2022-09-02T15:25:30.000Z","tags":[],"sentiment":"positive"},{"id":"0a0c7a82-550c-4c39-af28-0725da648af2","author":"Wile Coyote","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX15QPs4dthppI1Xp1Dm2BlRLgifdMz_gkrA0aQ0vFEdzMpaMk=s64-c-rp-mo-br100","rating":5,"text":"Only been using this facility for a few months. So glad we chose this one, wonderful management, so pleasant and really helpful. Just hope the corporate office gets the gate fixed soon, it’s a worry for us and I’m sure the manager feels the same.","date":"2021-10-01T16:01:26.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for leaving us a kind review! We work hard to meet the expectations of our tenants and were glad to hear we hit the mark for you. Thank you again and have a nice day!","replyDate":"2022-09-02T15:25:30.000Z","tags":["staff","price","access"],"sentiment":"positive"},{"id":"1eac4d6c-cf52-4bec-a1ce-ffd7b691a653","author":"Donna Lehman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJytnW7J-Yr6Zi1_ultUKIlyJ8IitbGkE43T43JnhOJN8Bmqg=s64-c-rp-mo-br100","rating":5,"text":"I love this place!!! I have been here for over 2 years now, I love that when I had a problem with my payment they would give me a call.I left my unit with no lock and they locked it up for me. So thankful to have that wonderful Sophia In the office. She’s my favorite with her amazing Since of humor and friendly service. Thank you so much Sophia you are amazing!!!!!","date":"2021-09-21T04:02:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Donna, thanks for taking the time out of your day to leave us a review! We are glad to hear you enjoyed our facility and service. Thank you again for your kind words, your business, and your support, have a good one!","replyDate":"2022-09-02T15:25:30.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"90a4a12b-299f-44f5-aea3-a0243e876cab","author":"michele grubbs","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVjKcH96V-4KYrFytHrbpv9ligpZqQYP1oeLS-hhH6C9nmJ4MZx=s64-c-rp-mo-br100","rating":5,"text":"A great storage place, very clean and secure. The staff is friendly, kind and very professional.","date":"2021-08-18T16:42:50.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"6101296b-4f03-46da-8376-e2d6347651e1","author":"Julie Watercolors","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV3iySJIpjjVP2cVhyqMtLlJ7ffQQfY7QO02LeGMP86-W621Vk=s64-c-rp-mo-br100","rating":5,"text":"Friendly and knowledgeable manager! She makes paying my bill easy and fast. Always smiles and makes my day!","date":"2021-08-04T20:34:09.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for leaving us a review Julie! We appreciate your business and your support, have a good rest of your day!","replyDate":"2021-09-02T15:25:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"cb25a13b-b289-4696-b613-6001c54ebca8","author":"Jay Mcdermott","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIwnIIyfddOw2OvwMQhK6QmigGW-FzMdoGM86uObkStWoRZXA=s64-c-rp-mo-br100","rating":4,"text":"Love the new managers","date":"2021-07-23T00:20:48.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate the review Jay, let us know what we can do to earn five stars next time!","replyDate":"2021-09-02T15:25:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"36d9d837-9f1d-454d-b4f8-5c1cc22f8da3","author":"Jēssīcā Dūkē","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVQZfTIu0LQ0hzlgRuxkREVfTyfJW9iJUUDMn-UI8yyd9kJt8htfg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2021-07-14T01:37:42.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"084139e9-2c9e-41c2-8390-ba5c66c8b2e7","author":"jheymii","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJfucebzn1j3yvJN-Qy28XxKy_CT3hsoZb2LYOYSNW06keh-A=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2021-07-14T01:16:51.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"659b7734-b7f6-4b3a-a87a-f5920650728d","author":"Thomas A.D. Hays","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWZ05MPf4iRucZKaQl3FeF5lJuA4APWiuEVGVlNqP9A2VJQ8oo=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2020-12-27T23:42:40.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"aa74f1d9-8ee1-44f8-80fc-f93946c96e87","author":"Lorri Fletcher Pearson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUjUV-iGwhjUaPpnbnxp_HnVMbvrRqxpgyQia1mT_sjW4zr8KU=s64-c-rp-mo-ba12-br100","rating":5,"text":"Good managers here very pleased so far .!!!","date":"2020-10-26T20:57:49.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"54f9a2ba-f059-4863-abfb-63838b0a3088","author":"Kristi Bellis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVwBQ1d_BjviA_pXAcLM-if4353JeKWYe9B7D-_K3kNOKcpdjMkeQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2020-06-15T06:54:49.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"cf706c2d-c6c1-4f75-a347-46c1e4ed3d99","author":"Colin Fjeld","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK0AMpDBY9uivop-gQd4sHfIhWNHX6piUYDH0QE4ZCIgSR7unST=s64-c-rp-mo-br100","rating":5,"text":"Great managers! I always feel very safe leaving my things here. Would definitely recommend and rent here again.","date":"2020-06-11T21:37:04.000Z","verifiedTenant":false,"featured":false,"tags":["staff","price","security"],"sentiment":"positive"},{"id":"93bfe64b-68ac-4ef1-b9c4-f4bef8354f67","author":"David Bolin","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUbbLrJbkveXkKP8Nqe8SIQ7ZVelelCXwYsJbB4eZxuolc1Nyaa=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2020-05-19T02:48:09.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"b891c4f2-429b-432e-a1ce-e2e1c40ad3e1","author":"Lacey Bolduc","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXAJ150StdNf4wQT3B7eqMXiDQPnqP9P4RmNGa4GkvoVx8bdZ9DhQ=s64-c-rp-mo-ba12-br100","rating":4,"text":"A neat, nicely priced place to store your things. The owners are a bit quirky but they are old-time natives and very friendly. They do not give itemized receipts so make sure you are tracking everything yourself.","date":"2020-03-14T03:00:14.000Z","verifiedTenant":false,"featured":false,"tags":["staff","price"],"sentiment":"positive"},{"id":"df164500-2186-4594-8615-44137c472137","author":"Janice Fox","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ_46sWzITAic_TVKyN0boDop9FNSxzcR2HylEN1QMq43vnTg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2020-03-07T16:13:37.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"87b6d92b-3a8d-4319-9901-bde69cdc46d4","author":"Shellaney Simon","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJFME7MJeSnAz3J2DLXAazF0YqUqt1P-fPFtD-eHnj9RovrnA=s64-c-rp-mo-br100","rating":5,"text":"Absolutely great people differently hight recommend.","date":"2019-11-24T19:25:39.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"6d94b0e0-3805-4a2c-a2be-17da014f0b9f","author":"David Ackland","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJtqADJKhqJYq_aKaA3P1y8cGEOXFSF6uMPR_oh8HXtnkdkPw=s64-c-rp-mo-ba12-br100","rating":4,"text":"Location on site manager clean and fair going prce","date":"2019-10-19T05:47:00.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"dae4875c-6814-45c3-8a39-9cfe4ca00dfa","author":"Misty Duncan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJhZ-MZxnzjlMQrHUvOjYxv57k6G66K2WzhhIkGPjDqM8-wtw=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2019-08-02T21:20:13.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"e87ab70e-1b42-4ec9-a8c4-072eb922e2f5","author":"Bob Blancher","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKmwdHs5jtbc7s8opSr0Q49n933M7_SVGnysdP9TctSW7sQRw=s64-c-rp-mo-ba12-br100","rating":5,"text":"It was great to be so close","date":"2019-07-28T01:51:34.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"5752b603-1490-4a37-aa6d-d7d5b73562fd","author":"Dana McGlohn","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIzdhHTs7_axN3Yog-K2K3O7mLjsoZQL924UnjElwaNqT5uLQ=s64-c-rp-mo-br100","rating":4,"text":"","date":"2019-07-27T00:50:50.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"5558938c-f932-4f9a-8ae1-f1891087dbd1","author":"Carla Miller","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI0mjhjHZ7v_LvWfzkCPzKtJjb-biCuNeYNHJOx4xE1mekv_g=s64-c-rp-mo-ba12-br100","rating":4,"text":"Great prices and awesome service","date":"2019-06-25T18:58:27.000Z","verifiedTenant":false,"featured":false,"tags":["price"],"sentiment":"positive"},{"id":"86d043a2-c41a-40a5-b93c-c1f9bd132228","author":"Moukeycat","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJa7o7U7005-b5s8eCIuHjk83vh72qmG24Iam6mKamKMU7IUA=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2019-04-30T04:22:02.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"893a7891-66e9-4875-86bc-cfd22c9aa9ae","author":"Porsche GT2","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKrELQmJVgztWBk1_E1RrlkOnhu4KYIGLGtZ_unKeFjRPd-lA=s64-c-rp-mo-ba12-br100","rating":5,"text":"It is not a boat storage facility. No space for it.","date":"2019-04-14T07:29:32.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"67b0f8e2-cfc8-4827-ab83-5b9f89d95be0","author":"Mary Ann Milller","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLSTadj6x_6NltvraLElXShCoA1Q2G-V_ZXRzrHzyxS9Pr2aw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nice and friendly people who work there","date":"2019-04-09T05:50:10.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"7a7738de-acc2-4120-9e9a-fcc0bc0029cf","author":"Kevin McGill","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWKU_zcns3VDyQz8c4ANZyg3nG3mSGlqU3-KBx3euZz89KvDSGr=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2019-03-10T03:32:19.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"10a3bf53-db60-4ebf-bac2-48339efa900c","author":"Patricia Bryant","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVKc2SzcDf5wF-5rQwvstdjnfj_M5mrO5I_jBcEkPqC5xSBPfyG=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great storage place.","date":"2019-02-27T06:52:57.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"acdcd82c-4fc0-45a3-9d13-449894979baf","author":"Marnie Buys","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWC9sVYrI2WyxMJJjrwhyhIudBeLxUUmhzKOOw7cmogStl1uJ0=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nice folks great service cute pup!","date":"2019-01-12T05:45:14.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"9c790904-9097-4365-8693-bb1ce25737cc","author":"Kelly B. Harp","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVKfbclLUC_fPInH6xbfE2TPJifMTwfQDgAw59zjwX3qrif7wMoVw=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2018-11-11T07:40:29.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"a2695287-a392-49a8-ba5f-ab6feb3d65d2","author":"Max McCallum","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWjWU0LFI3uUehevMz1FzmHNI_K9gyPv6F0MmqXKIJGsvqPhh2K=s64-c-rp-mo-ba12-br100","rating":5,"text":"This is a lovely storage facility and the new on site managment couple are wonderful to interact with, never a dull conversation. I highly recommend this place.","date":"2018-10-23T17:08:11.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"b2c93179-f5bd-4591-b141-590f1547125d","author":"Dwight Nollen","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIQhFZCSJtyBC0l8W3SbH5-6YQ3iHKnJaQ5Adam-dIc7jj9Hw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great place good people in charge","date":"2018-10-08T03:14:24.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"66a172d7-fd88-4e18-bdbb-e4a73cc37e48","author":"Orin GrimGrem","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJgqJA_EBagmfnXgYTYzJk3SM-NkR8cAve_X3ovuDEaPXP4-g=s64-c-rp-mo-ba12-br100","rating":5,"text":"Amazing people nice facility","date":"2018-09-30T22:28:41.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"c594d64c-62eb-4f51-b2f1-c971fbdcb4de","author":"Mary Miller (Mary Ann)","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKAFxRMEIo1-ayGi1pF35njQmp1NBfTUGEMNb-c8vl9qIFJZg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Love the new management team","date":"2018-09-07T19:07:28.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"0dffbe3d-8f2f-49cc-acea-80f46eb75b41","author":"Twyla Heffron-Hughes","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVdfOncTVeNoH7CQgvSGIufSgTCH9N1aumX-9cIicPTVfrIgbs=s64-c-rp-mo-br100","rating":5,"text":"We've been with them for over 2 yrs. Very helpful and exceptionally clean storage place.","date":"2018-08-04T02:56:53.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"c442de8c-4bb1-4fc8-838b-3c70592bb1cd","author":"Cynthia Crawford","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUJdrZzOqfid-M2N7i5NqZrrbxsug7qseZTrQlzbgWlGPwdtNUO=s64-c-rp-mo-ba12-br100","rating":5,"text":"The owners are extremely helpful. Clean place and a secure facility to store your belongings.","date":"2018-07-26T06:28:58.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"2b732d52-96e9-4b74-8537-034d1dc60c9d","author":"Mark","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWiXOywSWamXxpQONswwvXaTGuk6JSwg0m08h2wC14XOR7o3XcfJw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great people helped us find storage when needed. They treat you like family. I still go in there to visit even though I am no longer a customer","date":"2018-06-12T08:21:00.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"c7de07be-2607-49c4-919f-7fe6b1e2a863","author":"chris guthrie","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUa_H2bfHg1NDLsuMpM1DXk67_MBwX3QB_Wp7HsnOZPrOd5YrhR=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2018-05-06T05:14:49.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"6d8e03e4-b679-4fdc-953d-c5b1b0af7b21","author":"Robert Carlman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUGbeMpl2CHFcR_1veGGkdMk194ZqHW-LWywcS7XpcCRSTwS4Ke=s64-c-rp-mo-br100","rating":5,"text":"nice people, good place. I rented a unit for a year with no problems","date":"2018-02-23T00:56:22.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"d07a033c-ee96-49fb-8a81-e3c973e8a8ed","author":"Ray Emig","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVuvGtd5g12aRaM8wfjzw0gog_w7zNcVtiQsol_bTevV4nRAShg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Clean and moderately priced","date":"2017-12-17T16:15:27.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","price"],"sentiment":"positive"},{"id":"4b2a11a2-c538-43af-be88-649a97a5e4fe","author":"Harlie Chow","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWt18I256ycrg2N33RA0p48XqMyMIEg-kOlBmHoeTbbVbWP6sBy=s64-c-rp-mo-ba12-br100","rating":5,"text":"Customer service is excellent, ask for Betty","date":"2017-11-10T20:00:28.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"4dc0baa3-2fd6-41de-996f-9e49a1c3b089","author":"Hazael Lopez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIwws_N54I2SF0WB6Tr-iL7g4pEj7UWM7Jyg1N-9dsGlJ1djgc=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2017-10-01T03:19:44.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"28038efe-bd53-4aeb-a561-503d69570320","author":"Bruce Thomas","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVb0wW38a1cmFVlS6uXN-hnlcpJ4CLfjZ6PmIzGmtKmsdOJCk8=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2017-02-10T04:44:50.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"6022e4a6-e0df-4e4a-9d3a-504ad3b7373c","author":"Audrey Magruder","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXj3iYoaIfLhjw9k6IiO2-AbQbHQ9MwXBnumRqHEvs7LWCjz2cC=s64-c-rp-mo-ba12-br100","rating":4,"text":"Very friendly owners, the hours are not the most convenient (close at 6pm, 4 pm on Saturday and closed on Sunday) hence the 4 stars but a wonderful buissness to work with overall. Very happy.","date":"2016-10-02T14:17:40.000Z","verifiedTenant":false,"featured":false,"tags":["staff","access"],"sentiment":"positive"},{"id":"db90c39a-e9de-418a-a640-4b7331d4ecbe","author":"Punisher6791","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU0zgs6-iTracuiYnA2KyFOy7c_qWuaZEt9O9DPLXRitN0TrPQ3=s64-c-rp-mo-ba12-br100","rating":5,"text":"Fantastic place to store your belongings. Friendly owners.","date":"2016-09-10T18:12:03.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"712ada56-8e5b-499f-802d-c97546b5b4cd","author":"Just angela to you","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWzT-tplDrD20Rpe5opdq4x4WgRDbV16w0kFjOypRAcC3uXIINHlg=s64-c-rp-mo-ba12-br100","rating":4,"text":"good and bad.......management is very kind and helpful but our couches have mildew and mold spots on them now. The hours and closed days are odd. If they are closed you cannot go in, being closed on a sunday is very bad, most people only have weekends to be able to go in and if you need to get to your stuff you cannot get to it. And gates close at 8 pm so you have to be out before then. Im paying $30 more a month on a large unit than i would if I had gotten one closer to home. I had no choice because all storage facilities were full at the time of move in. Also you are required to give a 30 day notice. In the past Ive only used one other storage facility and I could get in 24/7 at storage depot.  I have not had any problems with mice at this place but I do in one of my units at hwy 20 storage. I guess every storage facility is going to be different. All n all this is a clean place with friendly management, but the ability to get to your unit when you need to should be a lot more accommodating.","date":"2016-07-17T17:26:27.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff","access"],"sentiment":"neutral"},{"id":"498649a5-b4d3-410c-b981-796409a2d840","author":"Andrew Gaede","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI3G4bucnTdazASNexjlrOY-S3Ae6Z-RF8zUFU42t8BW0oldA=s64-c-rp-mo-br100","rating":5,"text":"My fiance & I had a few different storages in Albany. Due to a lack of available units at that time & while she was moving down here, it was during the busy holiday season, I had no choice but to take what was opened at that time. Needless to say, my fiance & I out of all the facility's that we where currently renting from, Betty & Harrold's, hands down, was the CLEANEST, WELL MAINTENANCED of any of the local facilities that we had rented from. We not only loved the way this place was or is currently ran but the people who ran it, \"BETTY & HARROLD,\" are two of the fairest, most kind hearted & helpful people that we now know. They where very understanding & accomidating to our family's needs. In which they went above & beyond any of \"OUR\" expectations. For that matter, above & beyond any of their responsibilities as managers. Harrold is/was/ & we have no doubt in our minds, will continue to be,.......a great grounds keeper for these units. He always kept things well maintained, no matter what issues seemed to need be addressed, Harrold was always around to address them in nothing less then a possitive mannerism! \"OUR FAMILY, THANKS YOU TONS & KEEP UP THE GREAT JOB, HARROLD!\"\nBetty is a great & understanding office manager. She was such a helpful, positive, great encourager for our family, nothing less then shy of fair with us. \"OUR FAMILY, THANKS YOU BETTY, FOR EVERYTHING YOU DIDN'T HAVE TO DO FOR OUR FAMILY & MOST OF ALL FOR JUST BEING THERE WHEN MOST NEEDED. KEEP UP THE GREAT WORK, BETTY!\"\nTo both Harrold & Betty:\nWe are so very glad that we had a chance to not only rent a great space when need be, to store our stuff but even more so, are so very glad that we got the opportunity to meet two of the best people that we now have become vast, life long friends with. We hope nothing more then to see you both at our upcoming wedding event. By then, it will be so very nice to see you both again & yet much long overdue. My fiance & I,  both loved the time that we all got to spend together, to get to know you both. We hope there are many other upcoming/future occurences for us all. Loved the great dinner, stories you both had shared & can't wait to hopefully one day hear some more. Again, we say to you both, keep up the great work & \"THANK YOU\" from the bottom of our hearts.","date":"2015-06-17T07:18:55.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff"],"sentiment":"positive"}]}