{ "summary": { "average": 4.7, "total": 367, "distribution": { "1": 11, "2": 3, "3": 13, "4": 22, "5": 318 } }, "reviews": [ { "id": "16a05514-0c66-457b-86d3-7ffc686d6384", "author": "Eric Hedden", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9FotmiL0HVsU1IjNDAt5fJjfmYEnUeoMxG1hwwcHM6RA5n-S9=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Helpful staff. Safe, clean storage. Very reasonable prices.", "date": "2026-09-12T01:22:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Eric, for sharing your experience! We are delighted to hear that our staff was helpful, the storage facility was safe and clean, and the pricing was reasonable. Your positive feedback is appreciated!", "replyDate": "2026-09-14T01:39:48.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "781e8d44-eb47-45c9-ae9b-e9ac6142ad06", "author": "Donte Hunt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA-JGu5WzTSWfIB5jxqXCj96_eIALODKIjyez-lVIUxz_a-N_i=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Excellent place to store just about anything!", "date": "2026-09-08T02:17:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your positive review, Donte! We appreciate your kind words and rating.", "replyDate": "2026-07-17T01:39:48.000Z", "tags": [], "sentiment": "positive" }, { "id": "e859fdb4-b52e-4fa5-865f-7fbcbd44a9c5", "author": "Bryan Epps", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXC6NJn-P1lZnodXDSMPGsgx545FbGwjnHETxGuo7xfpoZMvLFOeA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2026-09-07T21:41:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star rating, Bryan! We are glad to hear that you had a positive experience with American Classic Storage.", "replyDate": "2026-09-10T01:39:48.000Z", "tags": [], "sentiment": "positive" }, { "id": "0e73fed0-10a8-4179-8211-8e867669b1ac", "author": "Arlene Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfLCPhf1WaJkEMqH_xLMdei6t5f6vOY0tFGsDpUSs4PhkVOQ=s64-c-rp-mo-br100", "rating": 5, "text": "I have had a pleasant experience storing my things here. When ever I did run into an issue, the management were always available and quick to help in any way that they could.", "date": "2026-08-31T20:31:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Arlene, thank you for sharing your experience with us. We greatly appreciate your business! ", "replyDate": "2026-04-17T01:39:48.000Z", "tags": [], "sentiment": "positive" }, { "id": "c286329d-e7e9-4fec-9dd2-f557b0a66034", "author": "Kimberlee Scott", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ45JqG9ryC9pmGK0tjaAnp5v3MyWj26aNspHgEhTrn8txAgA=s64-c-rp-mo-br100", "rating": 5, "text": "Polite staff", "date": "2026-08-31T20:18:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Kimberlee! We are glad you had a positive experience with our staff. Thank you for choosing American Classic Storage.", "replyDate": "2026-09-03T01:39:48.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5d388c0f-2022-45c3-8e0f-ee96649398f6", "author": "Aaron jobatta", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOvksjW7YptsIiptqwUMjVeS3jwdq2InHoeG8gp1rAUW-8XA=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing job! The staff were super helpful and kind! Easy in and out with no long wait like I experienced with other storage locations.", "date": "2026-08-29T10:55:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Aaron, for the awesome feedback! We are thrilled to hear about your positive experience at American Classic Storage. We strive to provide top-notch service and convenience to all of our customers. Your 5-star rating and kind words are greatly appreciated!", "replyDate": "2026-09-03T01:39:48.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "35caef51-b4c1-41e9-be5a-fec053d5ab00", "author": "Jomar Leonard", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYZm-6rTVSK4o_4Das1dbWALQDNx4We3eoFoIZq_NsXsHTIg5k=s64-c-rp-mo-br100", "rating": 5, "text": "I’ve had a great experience with American Classic Storage. The customer service has been excellent, and everyone I’ve dealt with has always been friendly, helpful, and welcoming. The location is also perfect for me because it’s conveniently located close to my apartment. Overall, I’m very satisfied with my experience and would definitely recommend them.\n\nI had a great experience with American Storage! They helped me find the best rate to store my trailer, and the entire process was quick, easy, and stress-free. A special shout-out to Nikki for going above and beyond to answer my questions and make sure I got the best option for my needs. Her customer service was outstanding—friendly, knowledgeable, and genuinely helpful. I highly recommend American Storage if you’re looking for a secure place to store your vehicle or trailer. Thank you again, Nikki!", "date": "2026-08-27T21:25:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the kind words, Jomar! We are delighted to hear that Nikki provided you with excellent customer service and helped make your experience with American Classic Storage a positive one. We truly appreciate your recommendation and hope to continue serving your storage needs. ", "replyDate": "2026-07-17T01:39:48.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "96490aeb-46c5-4c5a-ac8b-1cf66d4abea7", "author": "Jamie Shannon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL5n5Vj2u2ZNJ7fivVOcLH0sGZV97rMsyehc2DQtvRhxggxw1cjQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Easy to set up and get access but secured.", "date": "2026-08-26T20:17:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Jamie, for the wonderful feedback! We're thrilled to hear about your positive experience with accessing our storage facility and finding it secure. If you have any further comments or needs in the future, please don't hesitate to reach out.", "replyDate": "2026-07-17T01:39:48.000Z", "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "7bdd1c61-15af-4138-9f91-112fd4d4da3b", "author": "Storm Black", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSrww4vohDtm1HKdb5D9NdJF65XKRNbppuLRthQsJ3uCovQw=s64-c-rp-mo-br100", "rating": 5, "text": "I've had a rental from American classic for years. Love the location and safety of their units.", "date": "2026-08-26T20:17:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Storm, for your positive review and for being a loyal customer! We're delighted to hear that you appreciate the location and safety of our units. Your feedback means a lot to us!", "replyDate": "2026-09-03T01:39:48.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "3c5de39a-766e-4493-8233-499dc146915b", "author": "Evelyn Hawkins", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhEA6GgpzUCUDj_kV0GoIKyYmVgqx43ENLR25QsGdRgV5a3Epkww=s64-c-rp-mo-br100", "rating": 5, "text": "I had a great experience with American Classic Storage. The facility is clean, secure, and well maintained, and the entire process was quick and easy. The staff was friendly, professional, and very helpful, especially during a stressful time when I needed storage quickly. Everything was explained clearly, and I felt comfortable knowing my belongings were in a safe place. I would definitely recommend American Classic Storage to anyone looking for reliable storage and great customer service.", "date": "2026-08-25T19:13:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for such a wonderful review, Evelyn! We greatly appreciate your positive feedback and are thrilled that you had a great experience with American Classic Storage. Providing a clean, secure facility and exceptional customer service is our priority, and we are thrilled to hear that we met your expectations. Thank you for recommending us. If you need anything in the future, don't hesitate to reach out.", "replyDate": "2026-09-03T01:39:48.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "1c0577ca-478b-4e6e-b0c8-5712fd91cd88", "author": "Thomas Champion", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmMOuwHQzptF7A1CStnRSU_vLug8NjzGaP1vlrI-gX8xTUNg=s64-c-rp-mo-br100", "rating": 5, "text": "Good people working there", "date": "2026-08-25T15:37:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thomas, we are delighted to hear you had a positive experience at American Classic Storage! Thank you for your review and kind words about our team.", "replyDate": "2026-08-27T01:39:48.000Z", "tags": [], "sentiment": "positive" }, { "id": "36d88909-a1af-42f4-ae87-1e72a7b15dd9", "author": "Dennis libby", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2kA1Uu-r-Ltrvjt3C6QhMLlLpbmbJbLLnM7DW_-Dd1yS0Dko=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great people. Nice informative professional. Great to do business together.", "date": "2026-08-25T00:17:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Dennis, for the 5-star review! We appreciate your kind words and value your business. If you need anything else, feel free to reach out to us anytime.", "replyDate": "2026-05-17T01:39:48.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "31268859-7e3b-4ed7-a1d4-c2d9ad474221", "author": "bryce roberts", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLnnHHA3x7RrOvL5PqoWdTefB_bx84Jallu9mOLQ7iz1WztwM=s64-c-rp-mo-br100", "rating": 4, "text": "Awesome job, definitely would recommend.", "date": "2026-08-24T21:00:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Bryce! We appreciate your recommendation and your 5-star rating. Feel free to let us know if there's anything more we can assist you with.", "replyDate": "2026-07-17T01:39:48.000Z", "tags": [], "sentiment": "positive" }, { "id": "b0ea2d1e-d0be-4272-8e18-a7668f676ac7", "author": "Snoop Lynch", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6toj_qZ6Z_Eu2f8uHdFcQR1tm5HhNlWe3rr7FpxAmPZFA7w=s64-c-rp-mo-br100", "rating": 5, "text": "THE BEST AROUND PARKING AND STORAGE FAST AND FRIENDLY", "date": "2026-08-22T22:31:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Snoop Lynch, for your positive feedback! We're thrilled to hear that you had such a great experience with American Classic Storage. Thank you for trusting us with your storage needs.", "replyDate": "2026-08-27T01:39:48.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "4a8267dd-a866-487b-a0de-5a2404e4a120", "author": "William Wainwright", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMgUUqiCGGZ9lFfpT76o7Z3BD0RNnccPoklp1MmhatcLxFDA=s64-c-rp-mo-br100", "rating": 5, "text": "I've been with the self storage for a very long time I've had nothing but good results all the managers and the employees that I talked to have been very nice had no issues I've had good experience and I've been with the self storage for a long while", "date": "2026-08-17T20:27:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, William, for your kind words and loyalty. We are delighted to hear about your positive experiences with our staff and facility. Your continued support means a lot to us!", "replyDate": "2026-08-20T01:39:48.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "afd13023-7c56-46aa-bf04-509ac85db27d", "author": "Gabriel Applewhite", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUK_uqIBkKHn0QAv0-raF-ij-xuMtIPnXpUgRzXxd6V3eOZJGH7=s64-c-rp-mo-br100", "rating": 5, "text": "Good area and fast at getting what I needed.", "date": "2026-08-14T21:05:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your 5-star rating and positive feedback, Gabriel! We appreciate your business.", "replyDate": "2026-08-17T01:39:48.000Z", "tags": [], "sentiment": "positive" }, { "id": "684750ab-50a2-4e5d-a491-0cde84876724", "author": "Mary Todd George", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPGGmBgzJcAaXPEFQsohtqHS-6Sv3hfKLlIz9t8HusDMNNieE5AA=s64-c-rp-mo-br100", "rating": 5, "text": "American classic storage has been professional and helpful in providing me with any information about my unit or payments!Most definitely recommend this storage facility!", "date": "2026-08-12T23:18:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Mary, for the glowing review! We are thrilled to hear that you have had a positive experience with American Classic Storage. Your recommendation means a lot to us! Thank you for choosing us for your storage needs.", "replyDate": "2026-08-17T01:39:48.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e83dffee-5c58-457a-b91c-e139c3c6edb8", "author": "Jayla Kee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgyil6dwoHK01Nae3P7izlEOO6jX_wPawSRymJzuVhTf2sKmD-=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-08-11T00:26:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Ja Ke, for the positive rating! We appreciate your feedback and are glad to hear you had a great experience at our facility.", "replyDate": "2026-08-17T01:39:48.000Z", "tags": [], "sentiment": "positive" }, { "id": "fa34ba66-b027-4e3f-bd72-e2f7c8284f55", "author": "Sherry Akins", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdOd0ORxEWoBcOfg2HCNFyEubuL2RZr-SFOGGMGoqco0TyMCg=s64-c-rp-mo-br100", "rating": 5, "text": "Have had a unit at American Classic for many years. I’ve never had a my issues and they are helpful when I’ve called.", "date": "2026-08-10T21:07:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much, Sherry, for your positive review! We are glad to have provided you with a satisfactory experience at our facility. Your feedback is truly appreciated and motivates us to continue providing excellent service.", "replyDate": "2026-07-17T01:39:48.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9772da69-b163-4de0-9627-e1526b6bca0a", "author": "AT", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgAs7zdycvQ325A4JgbmtyutWq2CPcY5KcLoyBTGlKAy3I4V1cRA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-08-10T20:21:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your 5-star rating, AT! We appreciate your support. If you ever have any specific feedback or requests, feel free to let us know.", "replyDate": "2026-08-17T01:39:48.000Z", "tags": [], "sentiment": "positive" }, { "id": "bf80d74c-4e8d-4eec-b107-ba15b16ac7ba", "author": "Jonathan Fortner", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsejm5RS8ADbWu3oJ_nOsUTY8XkDnEZNp3NowAcpos4C45bjWH=s64-c-rp-mo-br100", "rating": 5, "text": "Clean lot, easy booking and access, great rates", "date": "2026-07-17T20:14:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Jonathan, for the positive rating! Let us know if there's anything we can assist you with.", "replyDate": "2026-05-17T01:39:50.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "7f57d56d-754d-4a34-8c57-cdabb71e9400", "author": "Steve Spurr", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzBteGjILTszf4wEQUOUjdasOsd4lTFpsDeoJAI9T2WXIQgA=s64-c-rp-mo-br100", "rating": 5, "text": "I have had a unit for over 20 years with American and I can say I am very pleased with all aspects of their business and customer relations. They are number ONE in storage on the peninsula.", "date": "2026-07-17T19:18:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful review, Steve! We greatly appreciate your loyal business and five-star rating. We are thrilled to hear about your positive experience with us at American Classic Storage. Thank you for trusting us with your storage needs for over 20 years!", "replyDate": "2026-08-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "290b2c03-63f3-4c62-8b86-b80ec327da8a", "author": "Abe Bjork", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0pjC_43GOuQWkeDJvprILbPjuPpJasjn1sYwl2lEjQwpAww=s64-c-rp-mo-br100", "rating": 5, "text": "Sue is awesome. Very professional", "date": "2026-07-10T12:44:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for recognizing Sue's excellent service, Abe! We are delighted to hear about your positive experience with American Classic Storage. Your feedback is greatly appreciated.", "replyDate": "2026-07-17T01:39:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2cfee100-3bcb-4479-8630-60ca6516e5b2", "author": "John Welch", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZS37EsT0A_apKqiaRnLsdsaWNZv9bXSBOdIRFQLJSF7f7Gg=s64-c-rp-mo-br100", "rating": 5, "text": "Simple sign on process. Fair price and\neasy accessibility.", "date": "2026-07-09T15:51:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience, John! We're pleased to hear that you found our sign-up process to be simple and our facility accessible at a fair price. We appreciate your positive feedback and thank you for choosing American Classic Storage as your storage solution.", "replyDate": "2026-07-17T01:39:50.000Z", "tags": [ "price", "access" ], "sentiment": "positive" }, { "id": "7d01355a-cd6b-4da7-9d00-4ad9b39e485b", "author": "Dagmar Crombie", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc-TCe4y3O6cOeEZVZN5th0Qsd7a6Bpi47XYqM6aK-6laBVNhLKA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "We are using our unit since 5 years. Never had a complaint. Everything is always clean, staff is always friendly and helpful and while away most of the time, we never worried about our belongings. Thank you!", "date": "2026-07-06T21:48:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words and positive feedback, Dagmar! We're delighted to hear that your experience with storing with us has been consistently positive. We're committed to providing top-notch customer service and maintaining a clean and secure facility for all our customers. We appreciate your continued trust in us, and thank you for choosing American Classic Storage for your storage needs.", "replyDate": "2026-07-17T01:39:50.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "58cc38fa-eb78-4f69-8660-315c3ca75e48", "author": "Cory Hauk", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjMW23nob0n0PcuusLCaDTBW2YnKETBJ7rdFySEO3x63_E5g=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly staff and very helpful. Safe and clean storage environment.", "date": "2026-07-06T21:21:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your positive review, Cory! We're glad to hear that you had a great experience with us at American Classic Storage.", "replyDate": "2026-07-17T01:39:50.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "ce8a7c66-ddae-4217-9df1-2ca60a0e1aa5", "author": "Taneisha Epps", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBC_8NqZeOBkIu2xYjImGwiaHS9JunXIreT_QVMORkl8qa4ZcFZw=s64-c-rp-mo-br100", "rating": 4, "text": "Very pleasant experience", "date": "2026-06-29T21:03:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Taneisha! We are glad you had a pleasant experience storing with us. Let us know if there's anything else we can do for you.", "replyDate": "2026-06-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "38f13bae-3a47-4072-a245-f3c60bd394e0", "author": "Tyrone Cherry", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_CKUpKSKlhTX_26RSaCZ49JF9qJpPVOG_KLzxsJ09FG2XUA=s64-c-rp-mo-br100", "rating": 5, "text": "Been with Them for over 5 years and have no issues", "date": "2026-06-23T04:09:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Tyrone, for your continued support over the past 5 years! We are thrilled to have you as a valued customer. If there is anything further we can assist you with, please don't hesitate to let us know.", "replyDate": "2026-07-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "09652710-24cb-4087-8c29-d15f58374621", "author": "Ashley Dethlefs Shanks", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZiKOQ_Sr3nyfaZ2oVxCS1M7EznquCO9xBgTEoM6WOjNHyl_xc=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "We needed this space for a temporary storage in order to stage our house for listing to the market. We have overall been satisfied with the Newport News Bell King Rd location for our needs. The climate control is a perk and the location of our space is very convenient.", "date": "2026-06-22T21:15:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience with us, Ashley! We're glad that our location and amenities provided you with exactly what you needed during this temporary stage. Thank you for your business!", "replyDate": "2026-07-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "38ac4cd7-130f-4ae4-a504-84d264d4ceb7", "author": "Jhordhan Olvis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4s1HnAaZNM9gfpJXPFUiCrTnMFjHnNdee30g5jViTPh3ICA=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly service! Website and book process is very easy to navigate! Im glad to have chosen American Classic Storage", "date": "2026-06-22T21:08:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Jhordhan! We are thrilled to provide you with a convenient and easy storage experience at American Classic Storage.", "replyDate": "2026-07-17T01:39:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eca2a547-e537-47c9-8a75-b7028eeffe61", "author": "Michelle Walker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFMAOFIAZThBPfnzj-QK5Ss65x5wm_h_x_JVbI3PIYSn6k3AmZ=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service , easy to sign up , super kind professional management, super clean space . Very much appreciate the personal attention given when signing up . Highly recommend.", "date": "2026-06-19T02:32:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Michelle, for your kind words and 5-star rating! We're thrilled to hear that you had an excellent experience with us. We strive to provide top-notch service and are delighted that our team was able to assist you in a professional and friendly manner. Your recommendation means a lot to us. ", "replyDate": "2026-07-17T01:39:50.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "7aaa2510-01c0-4a1f-bbf8-11838e094e4a", "author": "Jacob Meister", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlBx3JHedGKlpwYws_0mpfcr9NHnlcXZPPRMrpM3hsktl0YA=s64-c-rp-mo-br100", "rating": 5, "text": "Straightforward get what you pay for", "date": "2026-06-17T23:58:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star review, Jacob!", "replyDate": "2025-12-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "c1445354-c8bc-4ac7-b3f8-423ad2238279", "author": "David Maness", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9RzjXQDa6hCr2qKkzkv5Wjx8yyIYl7vAXxJzt1EwHZJ2PTlQA=s64-c-rp-mo-br100", "rating": 5, "text": "American Classic Storage is easy to access, reliable, and secure.", "date": "2026-06-13T02:14:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, David, for your positive review and 5-star rating! If you need any assistance in the future, please don't hesitate to reach out.", "replyDate": "2026-06-17T01:39:50.000Z", "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "fe36489b-4043-49d9-80e2-caa5165314f6", "author": "Kelly Cross", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTMUcmq73-mWb1wrx1P98EI84ZE5iByMRpFDRNhrreOtsZTzfv=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Reasonable rates, excellent customer service, and clean, well maintained property.", "date": "2026-06-11T01:28:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your positive review, Kelly! We appreciate your business!", "replyDate": "2026-06-17T01:39:50.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "c99d2579-6daa-4a98-afc0-40976ace4b68", "author": "Mya Pearson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVydRChrFWWGx39rHmAdc7ihBi_1GjIpsBNl2OsTAYz9YglaHu_dw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "I love the location of the storages and how convenient it is to grab whatever I need, when I need it. The open and closing times are great. The only thing (not really a problem), is how awkward it is when leaving. I can never pull up to the passcode box correctly 😂 (probably a personal problem). They keep the area neat, clean and always communicate well.", "date": "2026-05-26T20:46:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Mya for sharing your experience with us! We appreciate your feedback and will consider your comments about the passcode box for improvements. ", "replyDate": "2026-06-17T01:39:50.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "7c6afbc2-1c11-40db-8873-2211c89e82f2", "author": "Nicole Keaton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURuOixhX2Lzd7S3VHTXRKcspK-tDxVopny6tNEHNeFKHlCn0A=s64-c-rp-mo-br100", "rating": 4, "text": "The rental process was simple and smooth. The grounds and units are always clean, which I appreciate. The one & only negative is the yearly rate increase. Initial rate/year one was about $45. First increase /year 2 was less then $10;however, second increase/year 3 increase will be $20.\nI'm considering getting a unit with another company for a cheaper rate. My rate will be $70-$80 for a small unit, if not the smallest unit they have.", "date": "2026-05-22T05:15:24.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your detailed review, Nicole. Your feedback is valuable to us as we strive to balance competitive pricing with excellent service and clean facilities. We understand your concern regarding the rate increase, and we will take it into consideration as we plan for the future. Thank you for choosing American Classic Storage. ", "replyDate": "2026-06-17T01:39:50.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "576579b5-40f5-4548-84ed-983061eeb654", "author": "JIMMY ENRIGHT", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQfGM_ePQ4zZVVzN8DHWKOIMxgniwJddlbS5DEToYzFEw1mQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Loius and rob were an absolute pleasure to deal with. Picked up an auction unit and they had me in and out in under 3 mins. Fastest ever. Polite, professional, kind, and courteous!!! Awesome place to come to for storage needs", "date": "2026-05-21T21:38:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Jimmy, for your review of our facility! We are delighted to hear that you had such a positive experience with us. Your feedback means a lot.", "replyDate": "2026-06-17T01:39:50.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "1cf87e90-89fe-449e-ab62-64afe7c6f46a", "author": "Olivia Jones", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlDE9UpgEpw5whghFCqpPvY0imhE4H9Ti26bVbzAvcpR_e1CqL=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Outstanding Company and Customer Service!", "date": "2026-05-21T19:03:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the fantastic review, Olivia! We are delighted to hear you had an outstanding experience with our company and customer service. Your feedback means a lot to us, and we truly appreciate your support.", "replyDate": "2026-06-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "37ae8764-9655-4ce5-a16c-5c7c4f03bea3", "author": "dewayne black", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP4m76CxanzkYypblTWgLtVKgZbtYk5BPaug5WX2GpagVFaQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice 👍", "date": "2026-05-21T01:25:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Dewayne, for the positive feedback! If there is anything we can do to serve you, please don't hesitate to let us know.", "replyDate": "2026-04-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "b9bb25a7-a51a-4114-8214-9f9ff7b14e4a", "author": "Alex Burns", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyRkvgy1zCL-Bd9AATrTIbdlMjIN8gUSvphPRkL4gfvbtJXg=s64-c-rp-mo-br100", "rating": 5, "text": "Great place to store your goods , the staff is wonderful and a pleasure to work with…always professional.", "date": "2026-05-18T22:21:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words, Alex! We appreciate your business!", "replyDate": "2026-06-17T01:39:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5419b320-2b66-48e7-85d3-7097f8062cc5", "author": "David & Stacey Boris", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8XZGY4PJVn_C3CUaCiR2GSYNd8OtG6n3AneUS_m1QsSX167zx=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "American Classic Storage has been so helpful and professional. Units were clean and property was well maintained. Very easy to work with, gave suggestions on places to go adventure. Would definitely recommend and rent from again", "date": "2026-05-18T21:10:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, David & Stacey! We are delighted to hear about your positive experience with American Classic Storage. We strive to provide exceptional service and a well-maintained facility for our customers. We appreciate your kind words and recommendation. ", "replyDate": "2026-05-17T01:39:50.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "6574b9bb-5327-4c73-a99b-cb4adc09a8e8", "author": "Linda Kilgore", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfXBzLVbjKMbBNjNts_uobVm2Zust0aPa5bik1-hKwfpwoOQ=s64-c-rp-mo-br100", "rating": 5, "text": "I like that this place is clean and always ready to help you.", "date": "2026-05-15T20:56:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the positive review, Linda! We are pleased to hear that you find our storage facility clean and our staff ready to assist you. Your satisfaction is our priority.", "replyDate": "2026-04-17T01:39:50.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "0a36aa6d-468f-4b9e-ba5f-755977edb270", "author": "Chip Mcbride", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgEhMD6tqkAKdjdL_ZgxmimSXHO_oownKsrgs3dKGlti8ZTw=s64-c-rp-mo-br100", "rating": 5, "text": "Mr. Tom is awesome!! Great folks and very professional service people. I love it.", "date": "2026-05-13T21:33:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Chip! Your satisfaction is our priority and we appreciate your feedback. ", "replyDate": "2026-05-17T01:39:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c851598f-d5fc-4c9e-a1aa-269b0d428647", "author": "Stefani", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdRd_gC-1Gne1aLaQ-vpTG0Ly2b_jpb4fBZzXbJjzlE8mXBg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-05-11T19:32:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Stefani, for the 5-star rating! We are glad that you are a satisfied customer. Let us know if there is anything else we can do for you.", "replyDate": "2026-05-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "4cd68fa9-97f0-430f-819b-100b5841128c", "author": "Elizabeth Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTkaEmnWdIjxE5yik9IMfoUZkxRb7Ai0Bjm1b_wl8YzKhXsQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-05-06T18:50:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Elizabeth, for your 5-star rating of our American Classic Storage facility. We appreciate your support & your business.", "replyDate": "2026-05-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "92aa7956-6fd5-4ed4-8566-6c17f8e36e6f", "author": "William Wainwright", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_zI3_4aqoH5fURxC4ztb-AlBEPTBb42Km1zIBW14KXEgP7g=s64-c-rp-mo-br100", "rating": 5, "text": "The greatest service I've ever had and he's doing great jo I've been with American classic storage for a long time I have had nothing but great results and I enjoy having the self storage and your employees are fantastic I never have an issueb and he's keeping up on it I love how everything he does it's been a great time over here great business", "date": "2026-04-22T13:19:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, William, for your kind words and high rating! Your satisfaction is our priority, and we're glad to hear that your experience with us has been positive. ", "replyDate": "2026-03-17T01:39:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3d734fd6-524a-4a58-9288-60b4acfd79bb", "author": "Marie Napier", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISo02fJ0Imq3jhQB6OPKHnRmqQ51yJnAxJdaS3lLaAj6Uvzg=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing price, amazing workers. Great people all around.", "date": "2026-04-20T20:40:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Marie, for the wonderful review! We are delighted to hear about your positive experience with our facility and team. It's our priority to provide excellent service, so knowing that you are satisfied means a lot to us. We appreciate your kind words and your business. ", "replyDate": "2026-05-17T01:39:50.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "c1901703-2be1-43c1-9975-155fb4ca8265", "author": "Anjanea Howard-Robinson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAObj8D6H2PjRxJWuphJVLNIgVMMzkHLJQbDL7awLghZwnkQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-18T23:17:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Anjanea, for the top rating. We are pleased to hear you're satisfied with our services at American Classic Storage. If you have any further feedback or needs in the future, feel free to reach out.", "replyDate": "2026-05-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "31f74808-20c9-433f-bf67-b5ac4891b32e", "author": "Dale Hargrave", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa_VyuV61_ONnn6--ywXx5RSaXDEE7X1Ej61s1enHHhYc76g=s64-c-rp-mo-br100", "rating": 5, "text": "Nice facility, fair rates. Never had a problem. Would recommend.", "date": "2026-04-17T21:07:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Dale. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:39:50.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "9b5d726a-436f-47ea-8508-eb19b5951122", "author": "Rach Wright", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGzVez6R8GyGo2m5d_FLwkpNjDOZpxoNYwsb52rKywzjjREXPR=s64-c-rp-mo-br100", "rating": 5, "text": "I have had my storage unit at this site for almost 5 years and have never had any issues! Anytime I needed to contact the staff, they are always friendly and helpful! 😊", "date": "2026-04-17T15:25:23.000Z", "verifiedTenant": false, "featured": false, "reply": "It's wonderful to hear about your positive experience, Rach! We are glad to have you as a long-term customer and appreciate your kind words. Thank you for trusting us with your storage needs!", "replyDate": "2026-05-17T01:39:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2a22b06b-3fb0-4d90-8db8-4d6568e0d4bc", "author": "Anne harper", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_SGvM1jYNl-Dazg5aIgU2QA0elYJIW6zI1Y5zpoiM647pGg=s64-c-rp-mo-br100", "rating": 5, "text": "Been renting a unit for about a few years love it office person is very nice and helpful.", "date": "2026-04-06T19:51:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience, Anne! We are glad to hear that you have had a positive experience with our office staff at American Classic Storage. Your 5-star rating means a lot to us!", "replyDate": "2026-04-17T01:39:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "154b1fd8-4248-45ce-aed7-fe30156f085d", "author": "Kayla Fowler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEudjIuNnXzKDJriqAJNHfOUZCDCyIpbjLMk_czRmqhhZ96d9E=s64-c-rp-mo-br100", "rating": 5, "text": "Clean and secure facilities! Friendly professional staff.", "date": "2026-04-03T22:00:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Kayla, for your kind words and for choosing American Classic Storage! ", "replyDate": "2026-04-17T01:39:50.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "1a2932bc-98be-4f6a-93f0-b14190e80b30", "author": "Tonny Malo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnrx1Cv6tpb6W52o-An3a5t2D5J9Eq6yX-VD8ws8aR8IbUAG8=s64-c-rp-mo-br100", "rating": 5, "text": "I have been using American Classic Storage for over three years now. I love the location of this storage and the people who work at the office at this facility", "date": "2026-04-01T20:21:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to rate our facility, and for your business, Tonny! ", "replyDate": "2023-09-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "79c669b2-a53d-4ce0-81ce-585b46cf6a42", "author": "Jps handyman services", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5wJAr4kFQrzr4J4fPoKsyTKxNCgDYejWPUyMKLuXfk7NnyJM=s64-c-rp-mo-br100", "rating": 5, "text": "Top notch service", "date": "2026-03-31T23:34:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Jps, thank you for the review & rating. We're thrilled to hear you have had a great experience with our services! ", "replyDate": "2026-04-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "243144fb-0226-4df9-8acd-e934e870ea53", "author": "Daphne Fowler", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKw7M7_6K-0zD8bhBiFAPGsfTTg5OfzKK7oT2raMlrDvFpgOg=s64-c-rp-mo-br100", "rating": 5, "text": "This was the most easiest rental experience I've ever experienced. From renting online, getting the gate code online, getting my lock code. Nikki was super helpful.", "date": "2026-03-30T22:33:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience, Daphne! We appreciate your positive feedback and are always here to provide excellent service for our customers.", "replyDate": "2026-04-17T01:39:50.000Z", "tags": [ "staff", "access", "security" ], "sentiment": "positive" }, { "id": "7044db1e-b34e-4f53-9e1c-e3a5ad0543ca", "author": "Daniel Bacskocky", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInz3OPCNMK28NOqDtvgVwSJKlrYL0V79WydrC2fDUZFFagig=s64-c-rp-mo-br100", "rating": 5, "text": "A solid space at great rates. Any issues that I did have were handle quickly, and they always looked out for me. Real down to earth management as well. I 100% recommend.", "date": "2026-03-23T20:30:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your 5-star review, Daniel! We appreciate your kind words and recommendation!", "replyDate": "2026-04-17T01:39:50.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "501f4b26-6100-42cb-af23-f01e5a9a869c", "author": "Amani Roy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBObZlIiFoNexHgKYH9KfCgBygzb8S0ToWWfZTstlBHbCtCQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly!! Customer service and care is amazing!", "date": "2026-03-20T02:31:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Amani, for the wonderful review and for recognizing our commitment to exceptional customer service. We strive to provide a friendly and welcoming experience for all our customers at American Classic Storage. We appreciate your feedback!", "replyDate": "2026-04-17T01:39:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "dbd1cd3b-c43f-49ed-b011-c1c4a2c42437", "author": "Khi2myheart B", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVG0rW4uAT4BRleKpKTgaOVo-0r1bAp2J4nF2Kv2wybDLhO9w_L=s64-c-rp-mo-br100", "rating": 5, "text": "Tom was great", "date": "2026-03-18T17:53:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you! We appreciate your positive feedback and are glad to hear you had a great experience with us.", "replyDate": "2026-04-17T01:39:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "25671329-f8a3-4512-8809-a46cbb336602", "author": "Ricky Shilo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtURJwDxEgljG3wtdlnG5pw4RI58T-fptSPHxuhAm4JqLMQw=s64-c-rp-mo-br100", "rating": 5, "text": "Tom the Facility Manager did a fantastic job explaining the process. The Facility is well maintained", "date": "2026-02-28T16:04:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful review, Ricky! We are delighted to hear that Tom was able to provide you with excellent service and that you found our facility well-maintained. Your feedback is much appreciated and we thank you for choosing American Classic Storage!", "replyDate": "2026-03-17T01:39:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9672fa3a-154f-432e-9529-1200a39dce80", "author": "Dylan Hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb2Ja3e1TMQNCi3dqvswpPh59En5zxFJn02xoggvfLoszFaw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-27T17:52:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Dylan, for the 5-star rating! We appreciate your business.", "replyDate": "2026-03-17T01:39:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "ec3419b1-78bc-4a61-b879-cfd2c2fa3b5b", "author": "Vision X", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnxKRpNOKHo-LP_ELVHxqaD_MSw-PAHW49YJFSvRhYCBXAzj4=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-27T17:52:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star rating, Vision X! We truly appreciate your support.", "replyDate": "2026-03-17T01:39:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "f2cf2873-1565-4c42-ac26-fcb29c873e8b", "author": "Lorraine Wenger", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI88BDgl4aTRoAx53bAQxnasgAIX2InhTeYMhw7phRVFjyoKg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-18T23:33:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Lorraine, for the 5-star rating! We appreciate your support. ", "replyDate": "2026-03-17T01:39:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "5e2ea900-50eb-44c2-b9d4-c2687956f63e", "author": "Roderick Sigler", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkZks0kVq1cmJFcD6WRmICvhl_8BzEaY-A2S1NdYitCiGs=s64-c-rp-mo-br100", "rating": 5, "text": "Mr. Tom was very helpful with his knowledge of the property and his customer service.", "date": "2026-02-16T17:14:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your positive feedback, Roderick! We're thrilled to hear about your experience with us. Thank you for choosing American Classic Storage! ", "replyDate": "2026-02-17T01:39:51.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "60df70d1-e437-4f4f-bcf0-01edf7d4afe6", "author": "Shanti Allen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_FtuVQRklFWfzeIxz4Ckz5O4RJjKEdvLtKtaV1ltt4jeSeLjXyw=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly Professional Great Price and beautifully maintained facilities... 10 out of 10", "date": "2026-02-09T23:45:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Shanti, thank you so much for sharing your positive experience with us! We are thrilled to hear that you find our services top-tier. Your kind words mean so much to us!", "replyDate": "2026-02-17T01:39:51.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "adcbf25d-72d1-4bce-9d05-57435e9ba75e", "author": "Mike", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh4bIBBl2bl4xAHOsIDxaEdNy341luFUO4a-yDuNE_rGrEtA=s64-c-rp-mo-br100", "rating": 5, "text": "Great place with great prices! Was treated very nicely. Couldn't ask for better experience!", "date": "2026-01-29T23:51:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your positive review, Mike! Your satisfaction is our priority and we appreciate your kind words.", "replyDate": "2026-02-17T01:39:51.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "cef88906-54cd-4981-ab87-3fd731ff83e5", "author": "Brianna Hersh", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4lqTR65_k7lqCw2HDD5bECgZ3dksSjSd5YV1tI5RUjmJItw=s64-c-rp-mo-br100", "rating": 5, "text": "Highly would recommend to anyone wanting to rent. Tom was extremely respectful and helpful. He was very knowledgeable and made the renting process so easy! The prices here are by far the best I’ve seen!", "date": "2026-01-24T18:23:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Brianna, for recommending us! We appreciate your positive feedback and your recommendation means a lot to us!", "replyDate": "2026-02-17T01:39:51.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "c7fb50ba-391b-4a4b-a66b-c7bc32fedd41", "author": "Sincere360s", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV5JEw4CiOuLFitnDDLIak1PSVfa7qohlgULRxPW8PmggGRw=s64-c-rp-mo-br100", "rating": 5, "text": "Tom was great!!! He was so clear and understanding. Thank you for all you do. Keep doing your best! Best customer service I have experienced.", "date": "2026-01-23T22:45:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the review! We appreciate your business and are thrilled to hear that Tom provided such excellent customer service.", "replyDate": "2026-02-17T01:39:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "cb1f4d5f-1d0f-40bc-8611-3f0c1784d967", "author": "Aharon Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUs3ZjjSt3BVk7lUBMqLCzVfhNDyfVGUywbmdUhY-p8rAKKRDte=s64-c-rp-mo-br100", "rating": 5, "text": "Stored here for over 2 years never had an issue.", "date": "2026-01-23T05:04:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your positive feedback, Aharon! We're pleased to hear you've had a great experience storing with us at American Classic Storage. We appreciate your business! ", "replyDate": "2026-02-17T01:39:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "c14db8e7-6499-4140-bb3a-db1891ed7455", "author": "Cynthia Stapleton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbfwpdHTzB2o3PzSmyAFu85uCs8m3x1XPONKAslYuWLu1qebyB=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2026-01-21T23:33:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Cynthia, for taking the time to rate our facility. We appreciate your business!", "replyDate": "2026-02-17T01:39:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "b87abd56-8b34-4169-b86e-1ec488688798", "author": "Chip McBride", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8i-inMWFXlSajYq40XDLcCgDFdHl4zxME7VLrDu-8hvf2yg=s64-c-rp-mo-br100", "rating": 5, "text": "Great folks!!!", "date": "2026-01-19T22:03:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Chip, for your review! We appreciate your kind words and positive feedback. ", "replyDate": "2026-02-17T01:39:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "fb3bdfdb-d4db-4d28-9f77-1137974caca2", "author": "Sinead Austin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQnQszKnPrWou0BeJp4oI9p4wbES2snO7qNh1MiVVI8C45vg=s64-c-rp-mo-br100", "rating": 5, "text": "Great storage facility and always so clean. The people in the office were very nice too!", "date": "2026-01-12T21:35:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Sinead, for the positive feedback! We are delighted to hear that you had a great experience with us. Your satisfaction is our top priority. Thank you for entrusting us with your storage needs!", "replyDate": "2026-01-17T01:39:51.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "4d0c366a-4330-44a8-b3cf-923b7561027f", "author": "Sonia Lindsay", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL77AmzQvFyCloB4K26sG3uZ4AwY70kah1Wx41VBrPvuVnwGA=s64-c-rp-mo-br100", "rating": 5, "text": "Super friendly service, and great rates!", "date": "2026-01-09T17:33:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the positive review, Sonia! We are thrilled that you are pleased with our service and rates at American Classic Storage. We appreciate your business! ", "replyDate": "2026-01-17T01:39:51.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "2d6da58a-38da-4c8d-8a57-fc6c2f2d28bc", "author": "Ash Bash Savage", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOwYIXp0eoj1Phf1e851sdcnzLLPngjBkOr-FT5VsO8MKSQGdM=s64-c-rp-mo-br100", "rating": 5, "text": "Tom was a great 😌 pleasure to meet I really loved how he explained things to me about the unit sizes and giving me a great tour experience overall I had a fantastic experience with Tom. 5 stars all the way around.", "date": "2025-12-27T17:11:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Ashley. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "b12b45f5-c6d5-44bc-8f1e-2c45ca6d4187", "author": "M J", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIjj76rpY8HiapPVqHxGqK4n1jBrOVkSVIvJoHg4bEcRqRuA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Items in storage for 2 years. Staff is wonderful. Location just around corner from my apartment. Price was right. My only complaint is some of my boxes had been eaten on by mice (??). I would definitely recommend & use again.", "date": "2025-12-27T14:07:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5 stars, M J! We're so happy to hear you were pleased with the service you received!", "replyDate": "2023-09-17T01:39:51.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "b7e87df6-02bd-4014-b094-ab11ddd1b95e", "author": "Michael Monteith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRzJazirliOJhCTlWBdL_etlRGWp_8bBIuYWGOZZJn9r2QfA=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience at American Classic Storage. Great local company. Clean and safe!", "date": "2025-12-26T21:31:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Mike, for your positive review! We're delighted to hear that you had a great experience with us at American Classic Storage. We appreciate your kind words and are grateful for your business.", "replyDate": "2026-01-17T01:39:51.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "f5629faf-ac55-4b8d-b0f4-fc8bb92ceb81", "author": "Malachie Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN5ahbnbhZgVfZk_o0uqI6XCaDw4pFKUOljJvwVD73UqcpJg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Couldn't ask for a nicer place, looks like new paint. Had contractors there doing regular maintenance, very nice heat in the climate controlled units.", "date": "2025-12-22T21:30:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the positive review, Malachie! We're happy to hear that you are satisfied with our facilities. If there is anything else we can assist you with, please don't hesitate to reach out.", "replyDate": "2026-01-17T01:39:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "f4964095-b659-441a-ba5a-0413a9bd7a62", "author": "Rasiel Rangel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyQRRqvwFNT1HYydEaWcL8k0WhlkQPQxnEl4x_7-Vdh4qRpA=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent and friendly customer from Tom , got a tour and got the right storage unit for my business . Their prices are awesome and can’t beat them anywhere else .\nThank you for getting us in right away!", "date": "2025-12-17T22:19:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Rasiel! We're thrilled to hear that Tom provided excellent customer service and helped you find the right storage unit for your business. We're glad to have you as a customer!", "replyDate": "2026-01-17T01:39:51.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "014bae51-7ae9-4cc7-b2aa-03a53172716c", "author": "Matthew Freeman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXM2KlbnWJIzQLBjtK9WYUlgiQ1CBC6JpwIX5vOHu0UiV_6qdE=s64-c-rp-mo-br100", "rating": 5, "text": "I just wanted to take a moment to share how impressed I am with American Classic Storage. Their facility is clean, secure, and truly affordable compared to so many other options out there. The entire experience was smooth from start to finish, and I couldn’t be happier with my choice.\n\nA special shoutout to the manager, Tom — he was incredibly helpful throughout the whole process. He took the time to answer all my questions, made everything easy to understand, and really went above and beyond to make sure I was taken care of. Great service all around!", "date": "2025-12-05T18:43:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience, Matthew! We appreciate your kind words regarding our facility. Thank you for choosing American Classic Storage!", "replyDate": "2025-12-17T01:39:51.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "aac8d93e-5c14-4fd9-b5bd-2449ca3218f6", "author": "Johnny Welch", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsHh5ul1QL5MZk9S0QVYRS8CGyV2QUuh-JNrRsEjT59I9YFQ=s64-c-rp-mo-br100", "rating": 5, "text": "I made a reservation and was called almost immediately after I had closed my internet browser. I store for my two college attending daughters and managed to turn 3 leases with another company into one much more affordable lease at American Classic’s Newport News location. The gentleman in the office listened carefully to my needs and found me exactly what I was looking for with an unbelievable price. Check this company out before storing elsewhere, you won’t be sorry!", "date": "2025-12-05T18:04:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Johnny, for sharing your positive experience with us and recommending our facility. We are delighted to hear that we could provide you with the storage solution you needed at a great price. Your feedback means a lot to us, and we truly appreciate your business!", "replyDate": "2025-12-17T01:39:51.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "3f112366-8173-4da4-8cc9-9ede801cfdb5", "author": "Shannon Mitchell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkk_GBMggUhyVPuadjliAH-egA9XVppcDyV75eq04FepJExw=s64-c-rp-mo-br100", "rating": 5, "text": "I had nothing but a great experience with American Classic Storage (Newport News). The manager, Tom, was understanding and did everything possible to work with me through a difficult situation. He listened, helped problem solve, and was responsive. I would definitely recommend them to anyone looking for storage space. The units were clean, everything was in excellent shape, and my stuff was safe during the time it was there.", "date": "2025-12-02T19:15:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Shannon, for your review of our facility and manager, Tom. We strive to provide excellent customer service for all our customers. We are thrilled you had such a positive experience with us.", "replyDate": "2025-12-17T01:39:52.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "e3d22735-1d74-4c01-b6da-8191085f99cc", "author": "Dionna Ripley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXngF5QioRokN5OjbASfQlx3WKbeIIwLwvxjcEaune8ztaXPAaM=s64-c-rp-mo-br100", "rating": 5, "text": "tom at the front desk was beyond friendly & helpful and made the process super easy! i got into a 10x25 unit today for 112$ a month with first month free by reserving my unit online. i would recommend american classic storage to anybody!", "date": "2025-12-01T16:29:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Dionna! We are delighted to hear that Tom exceeded your expectations and made your experience with American Classic Storage pleasant. Thank you for recommending us to others! Your feedback is greatly appreciated.", "replyDate": "2025-12-17T01:39:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0f297921-8eb7-4a1d-b401-f59fb9d6b6d7", "author": "Jacqueline Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1PlRpmeFCHh9hiQk2_V1IEtb4lwB9w2A1vTioTCiVBzv9Sf14qg=s64-c-rp-mo-br100", "rating": 5, "text": "5-Stars for Customer Service! The best I've had lately. We have a tiny climate-controlled storage. If you need someplace safe and pleasant - American Classic Storage is a good place to reach out to. ~jj", "date": "2025-11-26T22:27:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the 5 stars and the kind words! I would be more than happy to discuss the temperature of the climate control building you are in, if you'd like to contact our office! -Kristina, Facility Manager", "replyDate": "2023-09-17T01:39:52.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "36eb0e13-5db1-4133-9878-4d6d94c772d1", "author": "zane gee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoKOcgku2PdIgRXJY_Os_wVODrzP7H4pZw4SBN_CrhP0e1Ug=s64-c-rp-mo-br100", "rating": 5, "text": "I just purchased a unit yesterday and everything was nice and clean. This storage company goes above and beyond and they made the process smooth even without meeting me in person. I'm a busy person so I like the fact that everything was literally set up in the matter of minutes. I appreciate the phone call to make sure that I was good.", "date": "2025-11-26T21:41:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the review, Zane! We are pleased to hear your experience with us was smooth and that our team was able to make the process convenient for you. Your satisfaction means a lot to us, and we are always here to assist in any way we can. ", "replyDate": "2025-12-17T01:39:52.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "bbad7c5b-69fb-484b-8fa2-107e2c63fa78", "author": "Sandra Phillips", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnPbYrJ9ZbkkZCExPXSIjP1tfjVfEDBtZT1hfPywt52cjNtMb5=s64-c-rp-mo-br100", "rating": 5, "text": "Pretty new units and door easy to open. Always clean and well lit. Great customer service.", "date": "2025-11-24T21:21:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Sandra. Your feedback is highly appreciated. Thank you for the review!", "replyDate": "2025-09-17T01:39:52.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "0437be48-8674-4900-81cc-844fd2e3713c", "author": "Tanya Robinson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqBki9bu0ZyGB1HnbjBZn24PwmctbnI383ASafobTNopvRhlQm4Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service! I was a bit needy during my stay requesting to swap units several times and they did it with no problem. Very quick and polite.", "date": "2025-11-21T22:06:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience, Tanya! We are here to help and glad that we could accommodate your needs during your time with us. We greatly appreciate your business! ", "replyDate": "2025-12-17T01:39:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c2dcf70e-5f8a-4f8c-9c93-cb7e14216a97", "author": "Freda Boone", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHjggv7PMa5DV0pnD2dsn3RGRzc087ItZtK7i1eVi_fZj8bJbkJA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Tom has great customer service and very knowledgeable and nice . The best customer service I’ve had.", "date": "2025-11-19T15:34:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Freda! We're glad that Tom was able to provide top-notch customer service. We appreciate your business! ", "replyDate": "2025-12-17T01:39:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2016c89d-159e-4183-9261-1fb246984d1f", "author": "A", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWsPtxbRYudLR2zqALeujLA0WC9nTeiaht4ZGCwX4k5BXp4h0=s64-c-rp-mo-br100", "rating": 5, "text": "Very kind, and professional staff. Tom was very pleasant to work with!", "date": "2025-11-07T15:56:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, A. Your feedback is highly appreciated. Thank you for the review!", "replyDate": "2025-11-17T01:39:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e5dd067c-ed46-4bd9-9fe4-8171acfd81a3", "author": "Tuesday Burrell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9JYW5z6-nGSSI-krBvASwtulGDUwTXiWikptZD-nsqgHv=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-28T13:19:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Tuesday. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!", "replyDate": "2025-09-17T01:39:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "bab5fa72-92f3-45d9-813a-ae6b4be091ae", "author": "Mike Woods", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqHJGP5Nt8PkHnyXmqUHZk-OkJMpQJu0B3t6cUqkuim4afdQ=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Clean\nFriendly staff", "date": "2025-08-14T12:37:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Mike. We appreciate the kind words and are glad we could provide you with a positive experience!", "replyDate": "2025-09-17T01:39:52.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "ea8a4949-21bc-4a14-a197-508cbca963ce", "author": "Kwame Lee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEgeq1nM_8yq-3KxyEp8Lz8dmEUQef6KDhxLU0mnFDFJcWew=s64-c-rp-mo-br100", "rating": 5, "text": "Outstanding Customer Service from Kristina Ray at American Classic Storage\n\nI want to give a huge shoutout to Kristina Ray, the manager at American Classic Storage. From day one, she has been incredibly helpful, kind, and professional. Her customer service is truly out of this world — she goes above and beyond to make sure everything runs smoothly and that customers feel welcome and taken care of.\n\nWhat stands out most is her amazing personality. Kristina is always friendly and approachable, and our conversations often go beyond just storage — we’ll chat about just about anything, and she always brings positive energy to every interaction.\n\nIt’s rare to find someone who combines professionalism with genuine kindness, but Kristina does it effortlessly. She’s a big reason why I continue to use American Classic Storage. Highly recommend!\nMr.Lee", "date": "2025-07-16T20:36:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Kwame. Thanks for taking the time to share your positive experience. We truly appreciate it!", "replyDate": "2025-09-17T01:39:52.000Z", "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "89f2dd6f-6276-418d-bcc2-e4f5d3af724d", "author": "Betty Snyder", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKupieCw90SJV__cv0830CXO4-eLifKlAbxjbaAfacTrsiVUQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kristina was so helpful! I recommend this storage unit facility. I checked other businesses but this had the best price and most helpful personnel.", "date": "2025-06-28T21:14:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Betty. We are thrilled to learn that you had a positive experience with us!", "replyDate": "2025-09-17T01:39:52.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "e5555770-fa64-4e42-ab2b-ba6a87208f0a", "author": "Cliff Kafka", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkrriVHFSUKcPMuj5FvozIFEQ1Lx8PkaF9PjGx-qiMy3D9QhQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "A+ and 5 stars all around . I highly recommend this place", "date": "2025-05-24T17:41:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Cliff. We are thrilled to learn that you had a positive experience with us!", "replyDate": "2025-09-17T01:39:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "ea2b1ab9-6e4b-4a17-8c6e-7fecffa6dd7c", "author": "D Olson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN18Zy9aRJT8Iu6WX2yS2U8rJXTsf9Ni2e8L6BtVUMAt48=s64-c-rp-mo-br100", "rating": 5, "text": "Highly Recommend!! We just closed out our climate-controlled storage unit at American Classic Storage at Bell King Rd., Newport, News, VA, after 7 years. The units are well-maintained and the employees are always very helpful! They worked with us each time we had a special request and were always pleasant and very professional.", "date": "2025-04-04T18:04:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, D. Thank you so much for leaving us a stellar review!", "replyDate": "2025-09-17T01:39:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d586ebb4-2eb6-4780-9763-a4685c4b5049", "author": "Doug Gasparutti", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEufm6g3GFkCev1rJht1b_v7j2Znf6t-4jbTv5p3OhhzmAhQmC=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kristina is polite, professional and a pleasure to deal with. The units are centrally located for me, clean, and we'll lit.", "date": "2025-03-07T22:18:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Doug. Your feedback is highly appreciated. Thank you for the review!", "replyDate": "2025-09-17T01:39:52.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "ef93b20b-82bb-49b6-b7c1-b8c524132b32", "author": "Amy Curling", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjFWUb_T2aRWtWQbyZGiDGrZ9FbZ3rWVUGHh1kyZneBIUGrOLe=s64-c-rp-mo-br100", "rating": 5, "text": "Kristina was an amazing customer service rep. While the unit was a bit more costly than I had originally hoped to spend, the overall experience made it worthwhile. Definitely recommend these people for anyone who is in need of a storage unit.", "date": "2025-03-06T17:09:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Amy. We appreciate the kind words and are glad we could provide you with a positive experience!", "replyDate": "2025-09-17T01:39:52.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "d8b6313a-a48c-40b6-a012-eb0a7359e26f", "author": "Devon Jaynes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0ObETtqN-Yr7MxJffYcjbGa2zuRSQPQsD2m_ZqRukvzrjvQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-02-12T16:46:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Devon. Thank you so much for rating your experience with us so highly!", "replyDate": "2025-09-17T01:39:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "12e92e26-262e-43de-9fd5-8389d35dd13b", "author": "Keisha", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVO5fOUKOMOETiioyunuXz0FFTMwxKK2sP5jWTXLxQly1hnNVks=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-01-26T22:06:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Lakeisha. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!", "replyDate": "2025-09-17T01:39:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "78d48779-7bec-4b21-9be8-e07607acfcb1", "author": "Garret Roberts", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5Y9NmmYyB-DK2es91P1_G5jy6Kf7kgqX2W6a2AUjS98ZF3Nc5=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-12-07T19:54:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Garret. We appreciate the rating, and are glad we could provide you with a positive experience!", "replyDate": "2025-09-17T01:39:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "05390a87-fa7f-4916-ab13-735616efb26d", "author": "Tom Crombie", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_xpGkTUkew3bVYMbJ6XHC33ZM48RuN1GCy7uziTHy0TocZ5kf=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Really nice climate controlled storage", "date": "2024-10-30T11:17:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Tom. Thanks for taking the time to share your positive experience. We truly appreciate it!", "replyDate": "2025-09-17T01:39:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "09f9b22d-436f-49b6-a120-67e3458cc057", "author": "Jeffery Pelfrey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCHcntgTboKaZuKBgJOgyt80x-zGyt1tZKprN20FT0vLYhOvok=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service", "date": "2024-10-17T15:20:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much Mr. Pelfrey! We appreciate your business! -Kristina, Facility Manager", "replyDate": "2025-09-17T01:39:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "50fa307d-975a-445a-b81b-2acec98390de", "author": "Lawrence Ashlin- PWP Softwash", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVc4MkAUw8UgicuixyX4k3LFrEj8Pjg-UhYEny8gFmN_Mg1-3M=s64-c-rp-mo-br100", "rating": 5, "text": "They were easy to work with and reasonable with price.", "date": "2024-10-11T21:55:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Lawrence. We are thrilled to learn that you had a positive experience with us!", "replyDate": "2025-09-17T01:39:54.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "c28bc34d-10f0-448a-9080-8fbd057b53a3", "author": "Stephen Calvert", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtedRGXXgRUMbJ8m4gENHcqyc7goxdruwR8rpupVjikJNMMuI=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kept a unit in their facility for 4 years, would recommend them to anyone who needs to store stuff.", "date": "2024-09-17T16:52:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Stephen. Thank you so much for leaving us a stellar review!", "replyDate": "2025-09-17T01:39:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "b37940f5-f8e0-4b62-9730-fbd7994d4d43", "author": "Karla Bradley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOHqgd_o8g939fxEmw6CbhKcrS_GJdP5WGkv_Ke2D4xP112pLXkw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The staff here now are very helpful, polite, and attentive. I had to store my things for a little over a month and if need be, I will use this storage facility again.", "date": "2024-09-08T15:38:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the 5 star review, Ms. Bradley! We appreciate your repeated business with us, and look forward to assisting you again in the future if the need arises. -Kristina, Manager", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1a1a0492-960d-4500-910f-9763e7247d94", "author": "Naquoia Meister", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1tLVStIsF47lBP6pOmreA6TXgP6_StkKdG9AwEZcG-Ajq=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Had one small issue. Posted a review and operations manager reached directly out to me and resolved it immediately. The local worker, Garret who helped me get the unit was a GREAT help as well! Both operations and the local staff are great people and were very polite and professional as soon as a minor issue arose.", "date": "2024-08-29T22:18:10.000Z", "verifiedTenant": false, "featured": false, "reply": "We are honored to have been able to resolve the issue promptly and provide you with great service. Thank you for sharing your experience with us, Naquoia Meister.", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a85bc3c2-ef30-4770-9233-b97c9bb736f1", "author": "john williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSCzJ1pfkXPzqnwKAwqqhU0BrSnMlaFnmNH5wge0PE8bfZbw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-07-12T00:36:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to give us 5 stars, John! We appreciate you! -Kristina, Facility Manager", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "49fa7d59-7e79-4401-ba17-789a3f69fcfe", "author": "g handy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbdjcLBjWYtleQcriQ2acqHGgA983j9Ovz-Q4OLZxK5YEx8g=s64-c-rp-mo-br100", "rating": 5, "text": "The customer service is excellent and the climate controlled unit is perfect for our storage needs. I highly recommend.", "date": "2024-07-03T23:29:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to leave us a 5-star review, Ms. Handy! We're very happy to hear you're happy with our service, and that your unit is working for you so well. Your recommendation means the world to us! -Kristina, Facility Manager", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "bde98de1-d35f-49cd-9961-42767fa23e24", "author": "Shakethia Wardrett", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLNq9iKLE4saNgd9tR28ENqF3AFwWfeDTILhMbHbxkKVdKBQ=s64-c-rp-mo-br100", "rating": 5, "text": "American Classic Storage had the best prices around for the large climate control unit that I have. The storage units are clean, good communication, and staff are great!", "date": "2024-07-02T22:19:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words Shakethia. Have a great 4th of July Holiday. ", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "da96b0c3-b1dd-46a1-a141-efa9f941d845", "author": "Alanda Long", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ1bCCeiE1fpVaFn1iRCnYQFBPeNN4BvWHjatzArGf87MGUmi-=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Customer service was great and she answered all my questions with ease!!! I definitely would recommend this company to anyone, with the ease of renting a unit, the specials they offered and the fact that they gave me a lock too, just sealed the deal for me!!! Thanks again for all your help and expertise!!", "date": "2024-06-28T21:51:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Alanda. We really appreciate you taking the time out to share your experience with us. Have a great summer.

Cheers,

American Classic Storage", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "5c8a16f6-7a54-4d8e-943c-e1507056c43a", "author": "Meg Rask", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwaFxIJDg2FELELbjUpalebbAMJOm3pNA9qn3iGfWIGe4aCt7Dgg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Super convenient located storage unit in the middle of Newport News. I've been keeping my belongings in my unit for a few months and for my size of my unit, 5x15 you can't beat their awesome rate prices! Plus Ms. Kristina is great!", "date": "2024-05-21T12:53:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to leave this review, Meg! It was a pleasure assisting you with your storage needs, and we are happy to know you were pleased with our service! -Kristina", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "442cd049-3461-4c65-93c8-dfa889f3814c", "author": "Violeta Barreto", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwDmYBuXBORvndfrO57lk6D1rzSxe-mWB28JbVI57eGl6G91C4Ng=s64-c-rp-mo-br100", "rating": 5, "text": "I went yesterday to rent a storage space. It was my first time ever renting a storage space. Garret was filling in for the regular manager and he did a sweetie job. He was friendly and answered all my questions! He even took me to see the two units that were available so I could choose which one I wanted. To top off my great experience, Kristina, the regular Facility Manager, emailed me the next to introduce herself and let me know that she is always there shall I need any assistance. It’s been a great experience and I feel like our stored items will be secure and safe while on this site.", "date": "2024-05-14T23:32:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you SO much for taking the time to leave this review, Ms. Barreto! We take great pride in our customer service, and are grateful to know you were happy with your rental experience! -Kristina", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "97d07119-186a-4bfe-9129-5b87dcc62b00", "author": "Jerome", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6j8ecDXAkDX99-a9mpSlLth0je7f-V0V2UzVL1UHQa_4CVCN0=s64-c-rp-mo-br100", "rating": 5, "text": "Dealing with Cristine and her management staff in Newport News, Virginia is what made me come back, and refer family and friends to classic storage, hard to find that kind of customer service in this day and time!", "date": "2024-04-25T19:39:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Jerome! We strive for excellent customer service always, and we're very happy to hear you've been pleased with the service we've provided. Thank you so much for referring us as well! ", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "d1282f9e-addf-4926-8aa6-084c25428b64", "author": "Diana Saylor-Langwell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkCoJZ-OXAzQ0NhHSuJlrVbbHjoYBU2sQWnlle26GEYN1i34EB=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "The storage staff , were always nice. The traps were always set. No sign of rats or bugs. I ate general good experience", "date": "2024-04-15T04:28:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to rate us and leave a review, Ms. Saylor-Langwell! We appreciate your business!", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1ae2d417-941b-4cb2-9296-24b65c24a886", "author": "Jean R", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKj6X3eqYRji655LphzreBIt_sp_G1O0KgnRsZZxlqE6YzjOw=s64-c-rp-mo-br100", "rating": 5, "text": "Nice people, easy transaction.", "date": "2024-04-06T16:33:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate & review our facility, Jean! We appreciate it, and are happy to know you've been pleased with our service!", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "cef7afa1-c067-4b21-9dca-4b243035270f", "author": "kelvin Taylor", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8WF4q1MLuPajPYXoJFCYLNlEP2jDa_pv77RPuoY7giYV9zg=s64-c-rp-mo-br100", "rating": 5, "text": "Clean, respectful ,and easy access.", "date": "2024-04-05T15:20:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Mr. Taylor! We appreciate you taking the time to rate & review...it was a pleasure assisting you with your move-in! -Kristina", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "61bbc384-d2dc-4c9d-9a5b-bd6c3710347a", "author": "Sean ciardi", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL70Ndt2LBdWUZyPzxBuaCeY7tABMPhiseAvqCNvgafbHSTHg=s64-c-rp-mo-br100", "rating": 5, "text": "Great Secure storage unit amazing friendly people working there. Would definitely use them again.", "date": "2024-03-26T21:39:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the 5 stars, Mr. Ciardi! It was a pleasure assisting you with your self storage needs!", "replyDate": "2024-09-17T01:39:54.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "47e756c5-f5d5-43cb-8f4e-acecbbd6bff2", "author": "Michael R.", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSxDNuNytfRniO4CmuHT9xYoulXr2kfvyodP6x0unoYpbBfg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-03-19T06:47:02.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive feedback, Michael! Thank you for choosing American Classic Storage.", "replyDate": "2024-09-17T01:39:56.000Z", "tags": [], "sentiment": "positive" }, { "id": "31754e0c-fa1a-4f64-bf3d-c5b821194b60", "author": "Michael Turner", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYHDn4z7sPPCAMq52y2BAHkq-2OpswweO0_wqngM-RAjnTQQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service and genuine care for tenants. Nice clean facility. Way better than Extra Space Storage my previous rental. Highly Recommend American Classic Storage.", "date": "2024-01-17T21:38:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the great review, Mr. Turner! We appreciate your business!", "replyDate": "2024-09-17T01:39:56.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "fdfed1e5-053b-4349-a3a6-138b0d55504f", "author": "Julie Stern", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI71fK8nIBkr0tKjJHeVcKfYn0GlLycfAhJOBeklN2ECO7Q4A=s64-c-rp-mo-br100", "rating": 5, "text": "American Classic Storage has been very kind and helpful. I would highly recommend them as a place to securely store your belongings.", "date": "2023-12-05T23:42:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the review, Julie. It was a pleasure assisting you and your family! -Kristina, Facility Manager", "replyDate": "2024-09-17T01:39:56.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "f0145225-5355-447a-8c48-5450af506d5a", "author": "Linda Blessing", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTyAOwAt4ee_aAw0zA4NZwa_5IXo7_GPVuQ4lR5Bc6D8JFuw=s64-c-rp-mo-br100", "rating": 5, "text": "I have 2 storage units there; one rented last December & the 2nd one last month. Both times Kristina was so helpful, explained everything & answered all my questions. It’s a good feeling knowing she genuinely cares about her customers.", "date": "2023-11-30T00:55:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Ms. Blessing! It's been a pleasure assisting you!", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "8cb08094-9680-4ba1-88fa-ccc1acfb42ee", "author": "susan hall", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyIYblbv9drm1RvnHQY37nmIt0EP5490xw5hRNE0GOX-jsL7C9MA=s64-c-rp-mo-br100", "rating": 5, "text": "Wonderful Staff, if I ever need storage again, I’m definitely going back.", "date": "2023-11-02T01:07:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Ms. Hall! It's been a pleasure working with you!", "replyDate": "2024-09-17T01:39:56.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b8934099-f5aa-46f3-8fa5-c3f3da92f000", "author": "L. B.", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEXZeh8zv6hR5JlNatq6tgE8LF8orOfFj5DPMXqA0BN-yV1zA=s64-c-rp-mo-br100", "rating": 5, "text": "I had to leave my items in storage for four years longer than planned due to the pandemic and it was a great, seamless experience. There was no price gouging. The price increased reasonably by a few dollars each year with ample notice. More importantly, my climate controlled storage stayed pristine and there were no pest problems. Throughout six years I saw maybe three small bugs, always extra dead. Great communication with the office whenever needed. I highly recommend this place and would absolutely use them again.", "date": "2023-10-25T20:02:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the amazing review! We are so glad to hear you were pleased with our service and facility, and we greatly appreciate your business!", "replyDate": "2024-09-17T01:39:56.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "ee1ae410-f3b1-4575-9b0d-f4f3ea5dcc29", "author": "Melendez Joe", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyhuoFuvJYl895Gy7EPqjIv36GQJn_vfyAIJ3kKna904eDy3U=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-09-30T23:13:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5 stars, Mr. Melendez! We're grateful for your business!", "replyDate": "2024-09-17T01:39:56.000Z", "tags": [], "sentiment": "positive" }, { "id": "3311bc04-405e-4c3c-90cc-f88ec9ca9655", "author": "John Soper", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeQmuBMgGXeu-R5zXqO98NumHhf2ZQNdYyjVTzdQFHbOUmw925tA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-09-02T19:03:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for leaving us a 5 star review, John! We appreciate you taking the time!", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [], "sentiment": "positive" }, { "id": "3b1bce97-0277-433b-9bd4-1eadcd7f81f0", "author": "Jasmine Meyers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnB-IbH22BCSyJC4fQ5fmALbZBE5aA-kAtkfgsVybILVfR3qn0nQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-09-01T17:12:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the five stars, Jasmine! We appreciate you!", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [], "sentiment": "positive" }, { "id": "b46d1d4e-ad05-4204-a9a6-a1b3f2bf6d4e", "author": "Cory Shawver", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1csJTJJwYUg2BLn0ZciOvvMNGBCD4UD3Lac1cAt2fNOViESCG=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Fast and professional service.", "date": "2023-08-07T10:38:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Cory! We appreciate your business, and you taking the time to rate our facility. We're so glad to hear you've been pleased with the service you've received!", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f94212ee-e952-4782-80b8-63a3bc63f63b", "author": "Jason D", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOdEXrEkqQWbrzkJgTYF_zYpUtgASmdRl_Inf1O-g8_zFKSQ=s64-c-rp-mo-br100", "rating": 5, "text": "The manager is awesome and very knowledgeable and informative.", "date": "2023-08-02T11:53:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the kind words, Jason! It was a pleasure meeting and assisting you!", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a81bf577-80bc-4bed-87ac-b93ab20a8078", "author": "John Torres", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0bQy3bk7dYBkl3bYngunS4l7krFX67ewHNu68mdMFTCmKlP3w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Awesome Customer Service at the Oyster Point location even while the office was conducting renovations the staff was very pleasant and helpful.\n\nThank you so much and keep up the awesome work.\n\nJ.Torres", "date": "2023-07-14T01:36:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:56.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fbe9fbc9-746c-4d87-b484-b6dec5d47ccc", "author": "Eddie Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfR5_v72mtfO1UXQ-KUl-KXNHX_-wNPwqEgk2q9sNhTM0jc77p=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-06-30T20:29:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to rate our facility and give us five stars, Eddie! We're so glad you had a great experience with us!", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [], "sentiment": "positive" }, { "id": "59773d3b-0503-484f-9a8a-8e6aefa814bc", "author": "shareet moore", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpN0bJ5uR9JqgGFZlxzL6CBNybS_JkC1pD1ABJp4eInwZUzw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Great storage facility that was right across from my apartment. Space was clean, climate was never hot. Only took one star off for it not being 24 hours…..", "date": "2023-06-08T22:50:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to rate our facility, Shareet! We're so glad you were pleased with our services!", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "ce023cc4-7376-4236-a6b8-31d2b8d071ad", "author": "michael nettles", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtlizHLlkT6ew5SVZ6bEtkledhDJzrn3wnZDLuyM7lO7alBrh3=s64-c-rp-mo-br100", "rating": 4, "text": "Took my mom in to get a storage unit. Austin made the process quick and easy. He made sure he went over all of the information that was needed.", "date": "2023-05-23T15:21:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Michael for trusting you and your family's belongings with American Classic Storage in Newport News. Austin is a fantastic manager and told me after lunch today he enjoyed assisting you. Have a great summer. We appreciate your business. Our full time manager is Kristina and she can assist with anything going forward. ", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [], "sentiment": "positive" }, { "id": "1d07fab0-bbf7-4753-a1ae-b3d9d54e6875", "author": "Kenny Dugger", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgUHjqp-Un4hYKSN6RU6iFYOPd5zh3mLqdZqqgpB6s7xircHLf=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-08T10:48:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Kenny. We enjoy your business and appreciate the 5 star review. ", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [], "sentiment": "positive" }, { "id": "94a55521-6dd0-44c0-bf5b-a64924d6b29a", "author": "Jasmine Meyers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVi6bsRaiAz_Wi9QLObNdw4dOJbdYelNZM9j2XDekQISHt1374=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-04-10T12:46:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Jasmine. We are so glad to know you were pleased with the service you've received!
", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [], "sentiment": "positive" }, { "id": "05687008-5034-461f-972f-dd3421c11177", "author": "Pippa Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy8d3v2A7jeQ7vxJgzIG_R5j-EfAU3tc1DpE28LjEB8JlUZA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very Friendly Staff", "date": "2023-04-01T09:49:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Pippa. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:39:56.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8bae623d-6bc4-4b82-8fc0-736f56ae1818", "author": "Deborah Hood", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbP8MPoA8LbAt9Y1DOA0smb3KPIMAFQtgJu5zwQMht52qckQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Clean, reasonably priced, someone is in the office until 5 every day but Sunday. It's gated and in a nice neighborhood.", "date": "2023-03-24T09:30:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to rate and review our facility, Ms. Hood! We're proud to have earned your business!

Kristina, Facility Manager", "replyDate": "2023-09-17T01:39:56.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "1f009543-4196-4043-9a6b-6da7dc4ce2aa", "author": "Jerry B", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXi2gNcvpra3Uf6DjUBCdqp1XEBUXvqcdHd1Cs3f0f0GUA7vjLd=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Me and my friend went in there to To rent a storage We had a great experience now it's good to store Our stuff the lady at the office was very professional very nice and kind She made us feel welcome........", "date": "2023-01-25T00:28:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to leave such a heartwarming review, Jerry! It was a pleasure meeting and assisting you yesterday!

Kristina, Facility Manager", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "4dc39be9-e278-4246-9770-ec6ba7bf9517", "author": "Deidra Bethea", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_rb8ZVSfvtN9lZcA3CjwRoysAJfNA9A_Z0us5XUYf43Rnqds=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-01-06T12:49:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to rate our facility, Ms. Bethea! We're so happy to know you've been pleased with the service you've received.

Happy New Year!
American Classic Storage", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "6730d6cf-a4d8-4a65-a38b-41749574fd38", "author": "musicman20100", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYyUsglasoR5k81MM93d5m4naKRfSJyw1oefiYKt0zCU3GlfQ=s64-c-rp-mo-br100", "rating": 5, "text": "great friendly service and they go out of their was to help you\nvery clean storage untis and reasonable prices\nnot to mention the convenient location less than 5 minutes from my home ans great security I will do business with them anytime thanks The Roberts Family Happy New Year", "date": "2023-01-03T19:51:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Happy New Year Mr. & Mrs. Roberts! Thank you so much for taking the time to leave a review. It's been a pleasure working with you both!

Cheers,
American Classic Storage", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "fe955861-d062-4faf-92fd-5bc328a4a0b2", "author": "P. Gurley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8fgA_03d8rG3kmgDeql_iQHZVz30EVGRcFCbBv_x1VsEp8d4s=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "First of all, customer service was wonderful. The unit was very clean and maintained. I enjoyed the ease of access as well along with pricing. I would definitely have this place as my first choice for extra storage needs.", "date": "2023-01-02T11:48:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We really are so glad to hear that you've had a great experience with us. We appreciate your business!

Happy New Year,
American Classic Storage", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "42a2eb00-e9cb-40d1-92a5-7ea12c96dadb", "author": "George Brock", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr-k6Yi5QM2U09RDvTQzKISAdg73tOIgzpsET8KPI8SNz4Z18=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-12-31T17:52:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Mr. Brock. We are so glad to know you have been pleased with the service you've received!

Happy New Year,
American Classic Storage", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "4bf6874c-505b-4582-8966-c3628af036b1", "author": "Eddie Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_K48eo6X1q0KMw0mZgPERCtYdsDi4aaQ6Y4NrsV72icRmdA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Don't know this place", "date": "2022-12-23T01:14:46.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your rating, Eddie!", "replyDate": "2026-02-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "b4aed852-11ed-4be5-b3a2-4c7046a67c0c", "author": "Michelle Blackmon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHFF2v3eOK0fAkmnA7Q0mDrTzGqbGn46BO14CP4ccuGo0gTyiGqQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-12-09T00:34:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Michelle. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "bd8c91e5-8520-442f-b04f-fd70b17f0655", "author": "Mike Drew", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7nRgVl9j104flaGU7a66T3SQP9z8IRzIupeuo0uB0ZgTBSwIy8Q=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2022-10-30T15:42:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Mike. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "d5266a7b-f850-4389-89e8-d545fd28a5c5", "author": "Brandon Jarrett", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBoSQG8W1XeUmdpVM7MlFMD-9Xquakr2wEOpVdZ4PS5vqB93fY=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Decent prices for storage units", "date": "2022-10-14T01:05:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to rate and review our facility, Brandon! We appreciate it!", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "5c1360fb-25e1-482c-9c80-668f9bb021b0", "author": "Heyward Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXwsnpikXceA2Xo5ZAMHGNYAuWSdTacD_zA6FRNwX6OwYNyiSl=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Service was great!", "date": "2022-10-12T02:28:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience Heyward! We're so glad you're pleased with the service you've received!", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "2bcc0434-89a3-4f3e-8694-3bd261c0563a", "author": "Edwina Harvey-Simmons", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmAJMuhDH7WX5zV0YnSrjmsreObXdnnMzK188C2lRAAGz8NA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have had my environment controlled unit for 7 years now and I have found no complaints (i.e., no bugs, no spiders, no rodents, no critters). However, the storage fees do increase each year.", "date": "2022-10-01T18:54:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to leave us a review, Ms. Simmons! We appreciate you providing your honest feedback, and the opportunity to be of service to you!", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "7e612263-3317-44e5-a1b1-c81053adb8c8", "author": "JACQUALINE STRYLOWSKI", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFv-2wH6kN9ikX7XYMsDk2pTChgYo3f-Xm1Vx70SfxeBBk7pzXyQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This place is amazing better then the other place I used to Rent from.", "date": "2022-09-29T22:43:40.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so glad to have your business, Mrs. Strylowski! Thank you for taking the time to leave a review; please let us know if we can be of any further assistance!", "replyDate": "2023-09-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "995f2627-f11f-4b20-b3a1-afaecc22252c", "author": "Ashanti Bell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuGHP8O5aJYj8na7UJOKCX3phWNLzzQ9Lbq8nytRdUwpt0xA=s64-c-rp-mo-br100", "rating": 5, "text": "Great place nice workers and clean and affordable", "date": "2022-09-15T20:51:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Ashanti! We appreciate your business!", "replyDate": "2022-09-17T01:39:57.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "839c2e1b-7b55-47d6-b337-869debaf03b2", "author": "Sandy Furlough", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0leRKrPJ8qrnECCzClcuhpEn_hPIk6Cul5yX3VsgngMdaQg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-09-11T13:12:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Sandy. We are so glad to know you were pleased with the service you've received!

Cheers,
American Classic Storage", "replyDate": "2022-09-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "5178cb13-b2a2-4a25-a5cd-809e1dd3459f", "author": "W. Bourn Jr", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZgnCrypXTCB2FIXenpR3sXMKaurSyujaieN70OAatmAwNd8o=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This facility is located in a nice area, management (Kate) is wonderful at what they do I am glad to be using this storage facility. Why isn't there video surveillance cameras attach to the outside of the storage building's also the inside of the storage buildings that would improve the customers or renter's abilities in staying, for over five years that I rented at this location I never seen any surveillance cameras at this site.", "date": "2022-09-09T02:30:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Wardell. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:39:57.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "1e06020d-0552-4ae5-a33f-db99ae56ea86", "author": "Menthe Lights", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFwgDXyQysR0bn_ThxkAHTruW7dJEIQX5br9rQhJ1WRf4Vzg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-09-07T17:32:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility. We are so glad to know you were pleased with the service you've received!

Cheers,
American Classic Storage", "replyDate": "2022-09-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "a6a3a778-7c30-4b43-b02a-3b88c35d0738", "author": "Brandon Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi_qwlqpd_6-0yM50-9aEDsI4rw8a1Zl5uKjujxhuYfZdu2w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-08-31T01:28:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Brandon. We are so glad to know you were pleased with the service you've received!

Cheers,
American Classic Storage", "replyDate": "2022-09-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "1db484cd-77c1-427c-b057-34eff034334b", "author": "Vaughn White", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfAB7RANgxTv-ItxjAsPM9DbDwxMZSd3yGtI96cmBmGGMguttS6w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-08-27T14:14:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Vaughn. We are so glad to know you were pleased with the service you've received!

Cheers,
American Classic Storage", "replyDate": "2022-09-17T01:39:57.000Z", "tags": [], "sentiment": "positive" }, { "id": "2bcb532b-6e56-4970-b1c6-c99aa9dbd30c", "author": "Kevin Finch", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU08U1-gCitb1NNBEb0pOhiLL2OqfhFDc3o2syG0L1hsVN_A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Outstanding service...Kristina the office manager is outstanding!", "date": "2022-08-24T01:13:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Mr. Finch! It has been a pleasure working with you during your transition and move. Good luck on your next adventure!", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c379a443-a39d-4e35-bf22-0357233b2aa7", "author": "April Cato", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9zdMnOSUSQ1R_BsFAQbIgQQ0gM3eCaWveYTEYAPaK3HOxNw=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly service. Made it easy to change units when the one reserved would have been too small for my needs.", "date": "2022-08-06T02:59:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, April! We're very happy to hear you've been pleased with the service you've received!", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fd0a0e30-8449-4296-9ca9-b0fe4003383a", "author": "troy williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYocwiO8Bgv7ECN596QnJ7-UPyYDDn1hlRMvuXfYhE2pWiRw=s64-c-rp-mo-br100", "rating": 5, "text": "Great time and very helpful with Austin !", "date": "2022-08-04T20:20:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Troy. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "45eec8fb-cd36-41bd-a36a-9acd4ff81557", "author": "Rahrah Hearring", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRXBCHefrGCAAzZqoObm4bR1EURKrR3Z-Gp5ZN_HJfsH4xJzV8=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-08-02T12:03:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to rate our facility, Mrs. Hearring! We appreciate it, and are pleased to have you as a returning customer!", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "fb09bf1e-acfb-4d45-94c0-756a09d24344", "author": "Freddy Zamora", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNi4If-qDOWEGVw0CM0YHerxZsa_nikZJzLkCH-Jq-1TMY4g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Excellent customer service. They do a great job communicating with you. in my case they sent me emails when anything was up and they replied pretty quickly with my requests. They have a moving trucks on the spot that you can rent but your must reserve it as it can get rented pretty quickly. The only minor defect in doing business with them ( and this really minimal) is that the miles they allow you to drive the truck before they start charging is not much ( I can't quite remember the min, mileage before they start charging) if you live anywhere in NN it would only cover the trip, if that, to your place and you'd get charged for the trip back. But again, I didn't use their truck and my overall interaction with them has been extremely positive. I would definitely recommend this place to anyone including military members", "date": "2022-07-08T01:27:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your thorough insight into your experience with us! We are happy to know you were pleased with the service you received here, and we appreciate your recommendation for others to do business here. It was a pleasure assisting you with your storage needs!", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "9b564c7c-92c7-429e-9c11-91960c3b11b1", "author": "Michelle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6gInfnt3H2z1akIhljDo7POoz2p1ICC_03V7tnCaf0p3USuPu=s64-c-rp-mo-br100", "rating": 5, "text": "This is the best storage facility in Hampton Roads! Ive had to use them twice in the past 2 years, even living in Virginia Beach, and they have been exceptional in customer service as well as the units. Safe, maintained and free of any bugs or critters. Hopefully i wont have to store things temporarily again, but if aI do, i will only go to this location. Thank you!", "date": "2022-06-19T01:39:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Wow, thank you so much Michelle! We are certainly excited to hear you've been so happy during your time with us. We appreciate you taking the time to share your experience, and we look forward to being of service to you in the future, should you need storage again!", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "ce0d9379-0104-47b9-89f4-2331ec1d2b49", "author": "Victor Pochop", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX52tj5mVXHrMmxPo3CFojP75HaPhLZHMCApaZmyJUJzo9QC_iT=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-06-01T15:47:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to rate our facility, Victor! We appreciate it, and are pleased you've been happy with your experience!", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "f3611b4b-ee38-46dc-9b9c-d55818c20508", "author": "Luetisia Jenkins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKajvDTE_XIf-vmfDT2v2-viOGxbXqPcm6sxQ7_ClieTVHFqw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-05-06T01:30:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Luetisia. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "29220679-b163-484e-93b0-740faf4ad528", "author": "Dotty Porter", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFGg0Ky52kEg6I2FDK0cZhcH0JJwHXTKPxit_c_lyZI3MoM3A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-04-20T23:48:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Dotty. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "71ac7782-f734-4490-a946-a602addf98b7", "author": "AS Normal", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4IMcqkVzZylANsSmfqRD3iNrJXs0wkhDm8bkkI5qbU6U4TNE=s64-c-rp-mo-br100", "rating": 5, "text": "Easily accessible and clean self storage units. Customer service at location the best as well as online. I have been a customer for more than a decade, both for work and for personal storage, in Williamsburg and Oyster Point NN. I highly recommend them.", "date": "2022-04-08T17:43:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, AS. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "ba5524d0-ca32-47ab-87fd-88ffaabf2941", "author": "Robert Bach", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKBJicmhI5JkMFMqvcNhf1I1XbLyd3UUeL0EXQ9H9gPRVEDw=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean units nicely maintained facility. Super helpful manager and employees.", "date": "2022-04-05T11:03:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "42e042de-63c4-40df-86e4-aaa7e2d46cde", "author": "Angelique Ramirez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrRWjUCFp_TM56PFWDjCouu8z5YfCXFe9Tbx_G7FleI_fdnA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-04-02T17:35:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Angelique. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "4d58b27e-b3c6-4305-b61b-2559b5b7db89", "author": "Ray and Nicky Sallard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlUfuq05xHBGSmbQZ1Y9DWoMSEusHFt6nBhoWYvcrjgGSF0w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-03-29T20:09:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Ray and Nicky. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "6d953967-a331-4659-97ea-5c62f9c7c644", "author": "Tina Gavilanes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ_zhPG4drwP_AUMbidUi3QfLsYNkKS9ssrusKmLJo9YOvzjlxAQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "customer service is great here. The people are so pleasant. I am pleased with my rental unit and price.", "date": "2022-03-24T15:08:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Tina. We really appreciate you taking the time out to share your experience with us!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "4200547d-502b-487e-bf75-ee5f24bbf934", "author": "Hank Levine", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlUo7KoLyIZHz1mixVzio-2kMEreUIJp0TGSbKaKt7PbUFLA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-03-11T17:49:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Hank. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "8f87c889-91a9-4544-864a-15fc7ba2293c", "author": "Jimmy Pickett", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN5FkwPzIbEGusb8eRGa9evBjcMuSieqprHeJ_YPbIuyeFbw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-03-08T12:57:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Jimmy. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "38f15ee0-4439-4c0e-861e-3851b61f1fb3", "author": "Vanice Hayes Siler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY7xAE_tU9ORNiNwi1UqASMUdxEYbqcs1jg5dcn2xYC0e0gVD4=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-03-03T21:30:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Vanice. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:39:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "f654304e-fc3f-41d1-92f5-b9414275c343", "author": "xin zhou", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIn6QKnHCNBfZdbBUN4c3xKOjZKFN47RlfB6MPhphHm3dkLw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-12-06T15:06:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Xin. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "09846ed4-fae5-4616-8478-0ac088f54636", "author": "Rudolph Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoHXt2RMY1zr3nDO1j8oKeORahXiRt84FW3DkEmQKBGCgjbQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-11-27T18:37:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Rudolph. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "1f4006ee-da72-4e23-b272-d4e55b392e62", "author": "wanda legette-hutton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz2aCS-EqN172f_mrtTidHj3JGLuGPVAbhsT-HXUBfsmxG3AFPJw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-11-11T03:39:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Wanda. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "8fd872df-13c4-4772-8fd7-02655d9d4ef6", "author": "Eric Chavarria", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWNS-ys3CjseNgbnraFoQnbaxRT3VGF-0j8zOlodIbb_LBtA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-11-05T21:25:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Eric. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "3a6356cf-ce12-4c84-9d03-31b2874eb203", "author": "Bobby M", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHfqW7gZIrXmbnuZ1SXEnwtXagu0tArAYSwW0H4gnY0edQk-fx=s64-c-rp-mo-br100", "rating": 5, "text": "I walked in the facility today and was greeted and taken care of by Austin. He was amazing, thorough and helped me get set up quickly and easily. I definitely recommend using American Classic Newport News.", "date": "2021-10-25T15:15:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Bobby. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2022-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "5176d243-6d83-41b6-a0b2-770390b92137", "author": "graham somerset", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZIML4flMRWO_ChzqRjWoMF3bYl79NIFpG1LkcTCBKElVI8YjN=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice employees, very friendly, clean place to store stuff. Great prices too.", "date": "2021-09-09T22:39:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Graham. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "fa722008-2a6d-4dd0-9bfd-4184dec70b7e", "author": "sherry allen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXDDUnqXFpyuA9D3-wtZxvE5YMVRtk2UVcE_0Mk1Xb1G_f0w=s64-c-rp-mo-br100", "rating": 5, "text": "Used them for years and have had excellent service.", "date": "2021-09-09T02:27:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Sherry. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "bcb00fc9-8ee4-4be6-8fb5-da6f9f1af2b5", "author": "M S", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJv3UbIIHyHKcvhJEhWKASCyu_nwFYA8QBo58k8vFEBQLAkISo=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-09-08T20:54:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, M. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "7d96ea77-50e6-4526-b41f-15a75623f5c6", "author": "oscar jonathan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL7eMNXzoavMkIt2QqTVFYaHJBf_SkT8ARpN9HEnVefKXPJgQ=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2021-08-19T06:31:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Oscar. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "fa123040-1ca1-4b8f-a66e-6e3f0a1a58fc", "author": "Cullen Everts", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCVDDkO7nXrFE4_jM7-LVH2FLjxflHFEP3dOJ4WsBZNvYcfJ197A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Staff is very friendly and the units look fantastic!", "date": "2021-08-18T11:49:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Cullen. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2f4c029f-368f-49d1-bc18-b39b98ee209d", "author": "Hula Hoop", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQKy_8ewc97qAT6g_YMN1z3AXiDRw5_W9XeB2sBrFj0PUl2Rg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-07-27T20:33:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Lesa. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "84d68e1a-4077-4ec0-84d3-1d74ebafef88", "author": "Carlene W.", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUnbj61JlNGIDtaKvm94OXqog4EV4tgLdX4SiaNQRYw18OIw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-07-26T03:16:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Carlene. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "a9f15e5e-6e8b-4ecb-bd7f-7454ab4e4d48", "author": "bridgitte townsell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUY6fnc6OVRQb7alKfscw1AG69DHRxDx1dfG_r398AyZQ_AfghG=s64-c-rp-mo-br100", "rating": 5, "text": "The manager was quite professional and helpful.", "date": "2021-07-16T12:56:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Bridgitte. It was a pleasure assisting you with your move-in! We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f9655948-395b-4cb6-b59f-5a0e2fdb8e6d", "author": "latisha steel", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAAGOqN-QotrVGJv2ei9cKFqvdlkrp7MWLUoh2WHWnakdA0XdXbQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-07-02T21:11:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Latisha. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "df43fc8b-0730-4fc7-9801-318f2cbf5501", "author": "Marie Council", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIQCUY-IozAhnWKhdi7J6DZTnYfgyUcZyfT7dbAyOauunO3it5=s64-c-rp-mo-br100", "rating": 5, "text": "This is the second time I have rented a united here. John was very professional, polite, and answered all of my questions. The units very are clean. I highly recommend renting from them.", "date": "2021-06-28T17:38:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Marie. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "f655e8c8-ec60-4697-8b52-5df46e623b9d", "author": "Frances Titus", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1UroE5Xwi9zNvPkhod2wKGMTvYAnKI8Nkw8oRTgiW_48MpA=s64-c-rp-mo-br100", "rating": 5, "text": "I like American classic storage the sales lady Christy was very nice and polite and she helped me out in my sister and we certainly appreciated her I would do business with them again", "date": "2021-06-27T15:34:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Frances. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "5aa51573-5d85-4293-a251-68dfac373c1e", "author": "Timothy King", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULomM_AdPsgrmWfTuki_1hOC1p5gUb_cAGkt2CsVOeZAQrG0Xt=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-05-26T01:12:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Timothy! It was a pleasure meeting and assisting you.
We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "aa9d63ea-34f4-4b61-a52b-c6122a6dd131", "author": "travis watford", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoWS4MyvzMNNVhR6gyGjbe_nEIogCsnYyV0QVOFsYnVh8dsW_Wfw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-05-12T17:35:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Travis. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "4207a0bc-0413-4307-87ab-27b83b4e4983", "author": "Ron J", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5h26DshwiUJIPiRAvkJA_9giOVn_aJKvia2HtTmfIW_wGA00=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "We needed to store stuff from my son's college dorm. American Classic Storage was recommended by parents of other students and had units at a competitive price. The personnel followed up on phone calls quickly, paperwork was ready, check in was easy, and the unit was clean. This review is somewhat dependent on what happens when we pick up our stored stuff, but I will update if anything goes wrong. Otherwise, we are happy with our experience.", "date": "2021-05-11T22:27:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Ron! We appreciate you taking the time to detail your experience with us. It was a pleasure to assist you and your son during your move-in!", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "f036256f-1c97-4a2f-9109-4408832f68fb", "author": "Keith Brinegar", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJo3qAloNomHc-_ltncBpAO1avK3yQMExPI3baqxrzSKsISEj5nA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-05-08T21:11:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Keith. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "1ab1a607-3260-4d77-bc46-903de47d77a7", "author": "Erich Fischer", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXprkyC8-MVseHlJOzVpJfjVegfcF-C4yzBzSLaOexNsd4NaHWyAQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great experience, Kristina was a huge help and it was a pleasure to work with her.", "date": "2021-05-05T15:14:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your business and the kind words about Kristina. ", "replyDate": "2023-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "a4148f18-0507-42bf-9f93-e6137bb4b773", "author": "Micheala Grant", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXImwpLQvpbO_Bm_lpVPyyEQhrYFPbJ2erL-x3EdgD94L7Yjdk=s64-c-rp-mo-br100", "rating": 5, "text": "Great Service super easy and convenient", "date": "2021-05-04T15:04:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much Ms. Grant! It was an absolute pleasure speaking with you during your lease signing. We appreciate your kind words and your business!", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "3952fd1d-2cdc-4480-911e-ac3e739d6b5f", "author": "Ashley Camp", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBaCtBuh45CLJIg0qGx_5_ViJYS-sEKPpJI5Mged1ADoy23n-trA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-04-13T14:01:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Ashley. We are so glad to know you were pleased with the service you've received!

Cheers,
American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "22a3d3a8-3c82-4e61-9f98-a985d9a3e18e", "author": "Kim Stowe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQJwuPzY_DBYXVJmK6UL7B9leQeo6WgVpQBlUjBjINm03JZlBRhQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great service and unbelievable and unbeatable prices.", "date": "2021-03-31T22:46:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Kim! We appreciate your kind words, and your business!

Cheers,
American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "fe98a63b-ef0d-47b1-80b0-b0d9188b331b", "author": "Marcus", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBlnDJsmKr32-vBmnZMvc0AnjOh3UpFKRjz4pLoyi0eTmnhShI=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-03-23T16:13:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Marcus! It was a pleasure meeting and assisting you today. Thank you for your business!

Cheers,
American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "88e0dab8-e6b2-4201-ad53-aa39d8323626", "author": "Frederick Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyp1Covoy_9KxoZwy538MT4x_YEFxnHGPXgK3TO28jVvMYEA=s64-c-rp-mo-br100", "rating": 5, "text": "I great company to use for storage. It was quick to rent a unit and just a quick and easy to clear.", "date": "2021-03-19T13:15:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time out to share your experience with us Frederick! We're so happy to hear you were pleased with your experience. We appreciate your business!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "bf3ddea3-53f3-4afa-b602-a0439cf2b5de", "author": "John Peet", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbWqLw5kotHlhEL3TIav0EotSv5m9KOePzsensVi8PEsJVeQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-03-17T20:12:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, John. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "6b34eb08-d29e-4a05-b461-4813f87d9c1e", "author": "sean leipold", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV02_VGdNlOEqu7SSgiN1epSL2uXpaQOj_a7XebzmlYlfG3-OU=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2021-02-25T23:46:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Sean. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "ac723a77-3992-49cc-857c-4114747ae410", "author": "Derek Bailey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9J-DfSyKoYXesfATRXVSCRU5Ij8t0IL3yqRSq46F257M-AV5B=s64-c-rp-mo-br100", "rating": 5, "text": "Easiest process every. Friendly environment.", "date": "2021-02-24T13:32:54.000Z", "verifiedTenant": false, "featured": false, "reply": "It was a pleasure meeting and assisting you yesterday evening, Derek! Thank you so much for your kind words; we really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a5a77912-5a64-4a60-ae2c-d484b40f43f3", "author": "B Sennett", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIspnres02XA07vcUnpVlfR3ZjpFIUCHkcQtQpZWzyIITW0BQ=s64-c-rp-mo-br100", "rating": 5, "text": "The that was filling in for the manager was extremely helpful.", "date": "2021-02-23T17:17:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, B. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "50ffcc8d-bd81-4299-bc3b-614e6d099194", "author": "Enrique Perez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOwB2irBpGqedsynhzpSyt--cQZGzZlhUfEcw1ZjDJaRvFVQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-02-19T23:34:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Enrique. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "2202090e-a4c2-44a8-abf4-12e6a392515b", "author": "Philippe Gardner", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhqzQAoZD7HFT0sFqA_IJKz5jC-WbvbVTon_3o5Yz1tMqukw=s64-c-rp-mo-br100", "rating": 5, "text": "Professional, courteous and clean, i have been using them for over 5 yrs. If you want a warm and cozy, customer service attitude plus a piece of mind security wise. Store your belongings here.", "date": "2021-02-19T15:46:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Philippe! We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "e4ee9bf6-807d-4bbf-adce-560e61c4eeac", "author": "Timothy Serrano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL32bhDZZrPpXBhqt-JShdIrUiPNBqdjvG9MZteAEfR0cUQyQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-02-18T16:24:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Timothy. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "cf4e89fd-e440-4670-9752-a21e7cb68b58", "author": "April Nicole", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoszpvRVWEQhMrDdNzCXp8AAFKr5fnsm8JF3t7FPjruEZiILf3=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-01-27T19:56:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, April. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:02.000Z", "tags": [], "sentiment": "positive" }, { "id": "c09e137b-3c14-4f6d-b06b-196b4fb1eb1b", "author": "Tiffanie Handy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUmFhRm3Smepsgw6sSUY_PVs_iQ-uMM01TVEm-GjBf8VYoDAwH=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Love it", "date": "2021-01-16T20:35:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Tiffanie! We appreciate you taking the time to leave a review, and are so happy to hear you love storing with us!", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "51955715-551b-488f-8a96-751e90af7077", "author": "Debra", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVT0o6JGVmWhXUzGIlGP05HMttRC7veQIWTyHv1J_HyjjUm0glYuw=s64-c-rp-mo-br100", "rating": 5, "text": "The manager was very knowledgeable and courteous! The facility is incredibly clean and well lit...exactly what I was looking for...would highly recommend!!!", "date": "2021-01-14T23:50:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Debra. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "af20d534-93e5-47fd-89d3-619531becbc6", "author": "Angelika Shackleford", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKagLvNtdmOxjaPv_zIDG5L5_9MGd9kL5QyrzKfaikm5Cdpsg=s64-c-rp-mo-br100", "rating": 5, "text": "Best price around and one of the only places that lets you pay every month on the same day you started renting the unit.", "date": "2021-01-02T03:08:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to review our facility, Angelika! We're happy to hear you're pleased with our business. Happy New Year!", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "f3c23d21-7901-46e9-89df-5071477b1a56", "author": "Anitra Drummond", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtEyLMrlxbKLHmuczChq9_7-Bsri_gdhKDy3ydjXEPs-74Hz77Eg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I loved the great Customer Service I was given. Everything was explained to me clearly- the first month is free. I just paid administration fees totaling $24. I was helped immediately. And the places are really clean.", "date": "2020-12-28T20:05:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Anitra! We appreciate you taking the time to rate & review our facility. We look forward to exceeding your expectations while you entrust us with your belongings!", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "c5a55eb1-197a-4565-8234-945e9cbbb58a", "author": "Mimi", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4ywyh2NcFBVQ2Xl3D7FGxafPDqJb8CHde2kkDu3o5pqq0urwa=s64-c-rp-mo-br100", "rating": 5, "text": "Office manager Kristin was great customer service awesome", "date": "2020-12-13T00:58:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Mimi. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "57ed2aee-d006-4394-9408-181e47f0bf9b", "author": "Janie Carstens", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVixiBQASw3U9r1lpKdH-wRXgkcOLfTK-apsTMefbfHDhkS6XhP=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "What a great place. Friendly service even during Covid times. Everything was ready when we arrived and went super smooth. Highly recommend for service and conveniently located near Kiln Creek.", "date": "2020-12-02T22:10:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Janie. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "25ce38fc-249b-4a8d-83e8-853760452b95", "author": "Jeff McLeod", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuaIn2FZa9u9ZsK1OdWkRyD6wYwwi8ZFswlyB0nAM1O6nu1mFIcg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Staff here are very helpful, they were able to work with us to allow us to store our stuff while we were waiting on a place to move into. The staff were courteous and knowledgeable. They also have free truck rental upon move in.", "date": "2020-11-28T00:36:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Jeff. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2f96d042-7da2-469c-856e-5e00633de3f4", "author": "Lib", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMKHa0Cu2YjP1XrgBcfn8WYVol8p6aOzBIwgUh7sdHBcOKLU4=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-11-19T23:20:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Liberty. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "bc70fcae-5e26-4e95-9e3b-4f14abd8c5c9", "author": "Heather Jones", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeh0ubLyWjqzszbE8RIeadcS3n8GCcDQyVn38OktFdPnvv3tga=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "My father recently had a stroke and Katherine at the Newport News location made everything simple for me through this hard time.", "date": "2020-11-05T20:52:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Heather. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "9ecff321-b035-4531-99cb-abe7dd51ee11", "author": "Campbell Shah of Comedy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDLrx7BGbi1KCByFTR334Cwnyy3sxAJqZKNeyUXnE6LtBU3QQ3=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-11-01T18:57:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Campbell. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "eccab7d1-a52f-466f-bc65-fd2a8ebf6972", "author": "Joshua Flinn", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWd4_oqsE3xKZZRu0JX-Bhqs8Hxcirm1Dhn8TpJ4gPPb_vsA=s64-c-rp-mo-br100", "rating": 5, "text": "I’ve rented from American Classic at this location off and on for over 20 years and would recommend them to anyone looking for storage. Great customer service!", "date": "2020-10-29T22:24:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Joshua. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "9a062971-9968-46e1-940f-205539c675a2", "author": "Robert Mayo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJD1Zh-aX_srKFPDzDNxq7Nx3RBY08YsO6v6gQn4Dx8NgR1-w=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2020-10-23T18:36:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Robert. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "961a2ad6-dccd-41f3-bde7-4786651b1ce8", "author": "Adriane Young", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_9X4-VGah4hFYT8BTwG6V4Jl6RLE6P_gMRmHMaHKgIQ8PFyoL=s64-c-rp-mo-br100", "rating": 5, "text": "Very professional, friendly, and clean. Convenient location", "date": "2020-10-14T21:50:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Adriane. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "1fafc986-af3d-4fa3-9061-0f097bd97aa6", "author": "Charles Atchison", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbjk9oy74mucLns3RfivnyhXhp_ZzhLzEZNC_o2zANqNcREw=s64-c-rp-mo-br100", "rating": 5, "text": "great service, good company", "date": "2020-10-01T23:38:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much Charles! We appreciate your business!", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "bf24d57b-c43b-43c5-8e51-b329b806d8e8", "author": "Kari Martin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPqckX36S8YbIFioAcI2NOnmm8HKwIa_bqRgRInIAPZCdwnw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-09-23T13:22:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Kari. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2021-09-17T01:40:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "b74c175d-1fad-4862-ae80-0a7f171ee821", "author": "Beth McLeod", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDVo119UZ7Bq7sCITZdmToJDnFWZfSEsr1h-uSCNFJcOCP7gfh=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-09-14T18:54:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Beth. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "ec281256-f956-4d4e-bff5-9190930ac785", "author": "Shamrock Auto Removal", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJrjqBpqFybeJupF-7bHLfP4BdCqf1gh3Mk8Yd8ljDS-jGEaefGQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Fast easy online experience. The manager is amazing", "date": "2020-09-12T15:07:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Shamrock Auto. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2b374e37-f4ee-4a71-8081-f6c3a01db35d", "author": "Scott Hardy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEe4-xdLF1ZnP-WX1V0gF7TRa4ufKPSlHqhZ6F0oUavT3GLw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great staff/clean place/good prices.", "date": "2020-09-11T20:40:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Scott. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:04.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "75b9afc6-0878-4d02-979a-e14dd4fb0388", "author": "Netra Jones", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4KBBWi9r9tbMJIxqPLd-7Len4Tyt-IUTtNs3PwEPy_mtFIA=s64-c-rp-mo-br100", "rating": 5, "text": "They’re ALWAYS professional and super friendly! Great prices as well !", "date": "2020-09-10T01:33:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Netra. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:04.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "abd110cb-f59f-4063-8e40-b3aec5e2c5a4", "author": "Tiana Martin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF4HML9k_aAMJiZt4i2bHf76D_kW8m7WwlKO_PXv_fqtL0iEcx=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-09-08T13:56:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Tiana. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "52185701-0af5-4826-8745-f5e99ca12604", "author": "Elisa Cuthbertson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfSf_R0K6NvURoBvAVeznfAdBAdLMnI5vdOKUBqFBDqOlD7MXV=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great place to storage your things. She was fast & very nice & helpful.", "date": "2020-09-01T13:53:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Elisa. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7549f38e-7ad8-464a-a14f-f2a4ceda6ab8", "author": "Korie Korie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInvhaLs2ijnATt4ij_yDT-SwfjmUN43k803SwuQpHsNyrcbA=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2020-08-12T18:39:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Korie. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "f5e5afb4-2a38-4d31-9875-0df5fe16a395", "author": "Michael Pooler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcDRLcBJoHIZg03-qLAezXtBPrGOFERRhudhhyqqmsceMpjlDd5g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2020-08-07T15:55:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Michael. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "f16166a2-34cb-44fc-b511-80f94a67c763", "author": "Trappboy Manny", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrcFVTSZk0XLPYiRT3srOF2ccMCfDSg5wGP2-XwbfuJs3GwQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience very professional.will definitely use this facility again.", "date": "2020-08-07T13:30:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Trappboy. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a68bdf94-8964-40af-95bc-44d2c07d0a51", "author": "Tammy Little", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEpO7QfHmd1ZvbdGHPHK2YaNxX2gLwLlIjYqokmcjtCKWLdQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service and place is well maintained. I had a big climate control unit for a little over four years and never had any issues.\nOnly complaint would be the yearly fee increase. Would think if someone had been there as long as we had, they would have just locked the rate for us. Still would rent from here again though if extra storage is needed.", "date": "2020-08-01T17:22:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Tammy. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "0f2e600a-6a66-4774-8c40-409d4d959dee", "author": "Donte edwards", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVEiiBFKyY93NqZjQchZAqEeMzcQpSCcl8BEEjO6LVFkHeAQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Awesome customer service and clean facilities", "date": "2020-08-01T14:00:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Donte. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "b512bb01-662f-44f8-a0f7-ae72675d7fcd", "author": "Latoy Guess", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVz_ta35RHVDjdWP6rzzgAby4S5e372KEjbDl2q_bJzPkx42glS=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2020-07-07T20:42:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Denisha. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "81117067-c485-4143-a86c-3578aacde2c9", "author": "Ivan Redmond", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhAGm-I0bbYm-k_wG4kIbPzFrLpktI-Kf98snfoKGPGhIg40YI=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-06-19T02:16:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Ivan. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "84d747d6-09c7-4db2-8c2c-6f0db783d589", "author": "Tevin Platteborze", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRwlvP-CXA3xvNDlzsiEa64-7G6gYp_jbjG4DeLuUWHWEh7i2b=s64-c-rp-mo-br100", "rating": 5, "text": "The force is STRONG with this one. Kristina (spell check) was always a positive energy and a great example of what customer service should look like. On top of the pleasant staff, the storage kept everything in exactly the shape I brought it in. I don’t see myself using any other storage company in the future. Thank you!", "date": "2020-06-17T21:32:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Tevin. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "463bf264-40ad-4dac-a388-a6724682e528", "author": "Michael Hanrahan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1xTYXk5d2Oa9L8CPDSM3hGs7C-QY_u4HXhAKYa4SC4WbBWQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "We needed a place to store household items while we were doing a remodeling project. We looked at a number of places but many were in questionable areas and/or lacked the proper security measures (i.e. high and complete perimeter fences, keycodes for entering and especially for exiting) that would deter thieves. American Classic Storage - Newport News is in an area that has high visibility, a lot of active businesses (car dealerships, etc) and apartment complexes.\nThe facilities are very well maintained, clean and easily accessed.\nThe staff have always been friendly, courteous and helpful.\nI can highly recommend this facility to anyone looking for storage and would not hesitate to do business with them in the future should the need arise.", "date": "2020-06-12T16:13:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Michael. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "fea9d01f-35d2-4a93-aab3-842546943bdb", "author": "Justin Merchant", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWm8ION3cWJECIGEttJPpzWlqzUQ5GZJG3-tnQzpE0NnbIhw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Awesome service, easy unit transfers, and great customer service!", "date": "2020-06-06T14:52:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Justin. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "efb8b9e1-d461-42d7-a31f-2ea346b577cf", "author": "Brian Luck", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2s8MO9_AkXH5EaKYWLhYM3pVyM_D57cJ8k0mstiz1qn6eBQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-06-04T19:06:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility Brian. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "b8d32d31-3ca2-4212-aa42-f4733f2ebcb0", "author": "Dion Sullivan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCmBVmhtYz7TXV4RIyNqJsdr_29tnCVIghWUJLW1HbXcgTwmc-=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-06-01T15:42:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "f1a36914-6414-44ff-9cb1-87587874c9b3", "author": "Trina Burris", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrVk_SVYYVR4cX2sRUtjdc-PlXBGsAmuwc8xVUoPoFevzErw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-06-01T13:30:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Trina. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "b460717d-3314-4c60-9ef0-fc38c0a2b6e1", "author": "Frederick Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqK7gQhG6hJLOoPhdZwB4L_8Obyx2bfFIEetJfHZXUMzU7xtoD=s64-c-rp-mo-br100", "rating": 4, "text": "Your service is more than adequate, and very accommodating. I would only ask that those renting who work with breathtaking chemicals, consider taking them outside before opening and using them to avoid polluting the inside air. Thank for your service.\n\nFred Jackson", "date": "2020-05-30T13:48:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Frederick. We really appreciate you taking the time out to share your experience with us. We would like to speak with you directly regarding your concern; please contact our office directly so that we might better assist you.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "00727e82-e4c7-484d-b499-51a9272ea1f9", "author": "Olyvia Bailey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3AE4iMO-tbOtWLv4LQeNRkHZddMO_YDmtd5KkDUt6L-dEtA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-05-19T19:38:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Olyvia. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "ca2f8db0-b6bc-4b4f-b609-6a75cc7e805d", "author": "scott corren", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUaA_8Ofa8zBYAXrDvsdq8XIyl27mp4vPzsDrSDJpH7DIH_A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-05-12T16:47:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Scott. We are so glad to know you were pleased with your service!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "61181a9c-b6b0-4ccd-b950-29fdd42ab5bf", "author": "David Blalock", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0hxg3guzJBc3Fe5OOrKCQ0rchx332Ok5Lr556L7f_ENBGsA=s64-c-rp-mo-br100", "rating": 5, "text": "Never any issues and employees very helpful and courteous.", "date": "2020-05-07T18:25:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, David. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ab40f1ec-c620-4413-adc1-84ee30159991", "author": "Mike Walck", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1ne4UaMDqK9PlWHMiOB2Lxvn4O-cOONMwuW1GL1HUGjrgUv19Ig=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Got to much stuff crowded in your house, store it here", "date": "2020-05-06T15:33:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Mike. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "9c9ff759-d011-472e-9e1c-fdfaebd36190", "author": "jennifer byrge", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_i25zB57xJNHJZ6cmF24tn7YW1s6g3Uo6x17qki4ArNpnOlNa=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-05-01T13:54:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Jennifer. We are so glad to know you were pleased with your service!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "4c2b2335-8f36-4cb3-bf16-66dc831a74b4", "author": "Myron Di Canton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGH0ngZ3NuaHIbt9x7V2Jy2NKZNvMJhmZQFrkYLvRRolPKcvYhGQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Friendly staff and convenient location", "date": "2020-04-30T22:57:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Myron. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0260c1f3-a844-4d19-beb8-4f6c2033278e", "author": "Debra Palmateer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRKaUO8Wp6nLxr9LA3opMXDLnYGpnk8APGpdQcXHC6fHryFg=s64-c-rp-mo-br100", "rating": 5, "text": "It is very clean and kept up the lady in the office is very nice and perfecional i tell everybody to go there", "date": "2020-04-18T19:34:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Debra. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "1d3f3797-b98b-48d2-bb0e-33a196f1b9c4", "author": "Gaylyn Edwards", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOREEeMwamRu0OlkPXMs2-M_KCoccKxu9QHcMfdn8Me_0i8J43sQ=s64-c-rp-mo-br100", "rating": 5, "text": "Christina was excellent ..top notch service ..I recommend this company to anyone ..love these guys 😁", "date": "2020-04-04T18:56:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Gaylyn. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "6028a764-bca4-4ca7-8c13-8ca22c6c66f1", "author": "Janice Dolensky", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYASGjUGd1Z0mtn4W--byrmMwRRSlnwIX8i7hMPMAD3BIPPu3A=s64-c-rp-mo-br100", "rating": 5, "text": "The Woman's Club of Smithfield has used facility for several years. Area is clean and safe. Our Club has been very satisfied.", "date": "2020-04-01T16:00:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Janice. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "594d9750-7563-49e8-b5bd-79ec9d24e574", "author": "david jaggers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGGAFq31R8Dc5KcZ6NBQwzr5_GYMfkSNno5BKfKQ6u5ge5Qhtxsw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-03-24T21:19:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, David. We are so glad to know you were pleased with your service!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "f2e99137-1700-4ac4-a76a-5d8d675a743b", "author": "Daniel Ludy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW49sjtxJSblZD_heOdUCQyF8Y8gvlyVRM4eWXEDMzFK5cV6Fc=s64-c-rp-mo-br100", "rating": 5, "text": "Nice staff. Clean and safe facility. I have used this storage company multiple times and have been extremely satisfied each time. Highly recommend.", "date": "2020-03-24T14:56:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Daniel. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "3bd3bec1-030e-417e-9cd4-a9b06906c1e9", "author": "Sara Carty", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6IFVBRkIqdtVqyaxgm_BzK10dHs9gs4N1pA0HTQCIzjom0w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-03-23T22:21:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Sara. We are so glad to know you were pleased with your service!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "1606f90c-54be-440e-8efb-c2b18dfee7f5", "author": "Quentin Greene", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQk2APK33raQqTEwh8-5XD9mqEprsKzLOhFzD1TwzJ_llRFqk=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2020-03-19T21:26:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Quentin. We are so glad to know you were pleased with the service you've received!

Cheers,
American Classic Storage", "replyDate": "2021-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "0c0db6fe-39d2-42b9-88b2-442b3b006efc", "author": "Avis Lawrence", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8C8QGLkkxDA30AxCbweyFZgj_rFwDI-2xuUCDl__BL41W9AtMhg=s64-c-rp-mo-br100", "rating": 5, "text": "Initially we had difficulty getting into storage bc of Sunday business hours. The manager was supposed to email the gate code after we paid. Things worked out great in the end! The marketing manager responded to our emails , was very helpful with getting us into the unit in a timely manner. He was very pleasant, and professional, willing to accommodate by coming out on Sunday to rectify the situation.", "date": "2020-03-18T14:35:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Avis. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "b723a5cf-53a8-48cd-a5b1-24fbdc88a767", "author": "JL Adams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYGM-zJlVaX-LiesxbfZHxPfByQzbGX04rAB-aglNnsFRJeQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Quick and easy move in. We rented a small unit for my daughters things and the process was smooth and easy.\nOur unit is not climate controlled, did not need that. Customer service was great!", "date": "2020-02-19T21:20:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Jl. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "43365304-ee9f-4f21-a75f-5f520e1c6a35", "author": "Lisa Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4ciPSjNGZ4ixyu0rRJaQ-iuT4gExMn1wy2k5qiCvWk00ARQ=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome customer service. Very clean facility. I highly recommend for all your storage needs.", "date": "2020-02-14T19:27:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "9d63c1af-0a35-4171-bbc4-927993b1d53b", "author": "Crystal Cairns", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0oR2ejprdnI75CBwAUTC_BmNL3bl78GqwFXDq8ECmEv9axrAx=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-01-05T16:43:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Crystal. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "49318b36-cb14-4af7-bbca-4be16bacfafc", "author": "Aaron Cordle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_EhbJYxSZTKKsWnxbLYdIB8rTmTi4lx-0yfWCwbyTmfdiZWhk=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2020-01-04T10:38:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Aaron. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "a81835c9-be19-4c39-86a9-56179d6d01a1", "author": "joseph cluverius", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUWIoHhr7ldh4bZ-i6SrrU5BOVCjgbVPFaqhG7YoLNLqJoWQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-11-15T11:45:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Joseph. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "b146c9d0-fc29-481e-9e8f-d8671c8d6aba", "author": "Breanna", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_acuMCFfGwCx71GcES59ZnWwZvWf3LNupuKOtjl2-utQ-gvzn=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great service! Great explanation of the processes.", "date": "2019-11-04T22:48:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Bre. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "a8bfc44d-dc4d-434d-9921-8cfddad5b2b6", "author": "Bryan Sproston", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIypG6cOxGLP_ECe-nY-QyZBpIRD7roQcn96uHXJWpbBcPlcA=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly and knowledgable management. Storage was very clean and reasonably priced. Also offer a free truck to help with move.", "date": "2019-08-12T00:18:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Bryan! We appreciate you taking the time to provide feedback, and for your kind words. Cheers, American Classic Storage", "replyDate": "2019-09-17T01:40:07.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "1b361f02-a2a5-4247-afd4-7de30d099298", "author": "Belinda Hacke", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtnBpzZuUamZipTp5z0UjLQtzV5ruP0Tb76vJX_kQP7YB81EE=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-07-24T13:27:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Belinda. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2019-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "7cc8be7e-e198-4ab3-998f-38e0db67d479", "author": "Cynthia Jones", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl6Cg0xUKTd_U4q9QRTZAC4oXfvzXLZOPaB3iUFKzcXM1DTZILlg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-07-21T23:16:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Cynthia. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "ab3ab6bf-1f50-4f4c-86c8-1dcc36b4a722", "author": "Timothy Evans", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2LzK8IbKgi7OiNeFRLM25e1lZe_nOyn9Khc9aDvsIMF4NhH_f3Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great people that works they.", "date": "2019-07-18T18:11:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Timothy! We appreciate your kind words. Cheers, American Classic Storage", "replyDate": "2019-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "1e2dff9d-6bc9-446f-b6c5-77b435cbd939", "author": "betty elliott", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvos--v2TKNF_MMEQ6MTN0JXrkwgw4aqY0rJS1FKvy-PU2Mw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2019-07-10T23:45:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Betty. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2019-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "1953bd3b-d9b5-4fda-aded-68da30843cad", "author": "Tom Skubic", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFR_Ek34CLtHown9ZtWPzWNU_Oh1rtuBi3SCTAUVkFhuucwg=s64-c-rp-mo-br100", "rating": 5, "text": "The sign-up and check-in process was quick and easy. Great service.", "date": "2019-07-09T19:12:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Tom! We appreciate your feedback and are happy to hear you were pleased with our service! Cheers, American Classic Storage", "replyDate": "2019-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "32e905ba-699c-4ae7-ac4b-bca11517a779", "author": "Angela “Shorty” Barker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPKYrnZTZTnfKT3M8nkfQ4pWa1g1FMfLbkHXKRA2qYl-jXOQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-06-30T18:57:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Angela. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "e33dff35-49af-4570-bfec-d243979359e7", "author": "Mrs.G Life", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXI52FIza6Sfci01yEjSnrOpWzsQoPsautVIXrqLOhfrDPTh6TT4A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-06-24T02:30:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Mrs.G. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "ea7cdbfd-2d42-410e-aa83-7ff1056b287e", "author": "Kathie Anderson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl-jYSVej3BM6LEeHSU_5Liu0N-byf1fjDBCCCsQEtHp0D9eeS=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-06-20T18:39:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Kathie. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "04aa70fe-1a54-42f6-85f7-2157f83832b0", "author": "Newport News CERT NNFD", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5QqoFOaVu4QRH1JIkPgFRiJ4Ndrvk86Nl_RRDJTj31b7DLA=s64-c-rp-mo-br100", "rating": 5, "text": "The grounds at American Classic Storage are well-maintained and there is no question that this is a very secure storage facility. At one point I had visited my unit and put the lock in the wrong slot on the door, leaving it unlocked. Within a few hours of leaving, the manager notified me that our unit wasn't properly secured. I was impressed that they physically checked the units and didn't solely rely on a security camera. The local manager is always very professional and courteous. We couldn't be happier with our choice.", "date": "2019-06-18T13:27:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Newport. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2019-09-17T01:40:07.000Z", "tags": [ "staff", "access", "security" ], "sentiment": "positive" }, { "id": "fd6517f1-2e46-4e5d-b031-4c096f4cda35", "author": "STERLING", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIDFV-z9clNtIM5KTdkKZh52do_Vt4KKQ7wh4dRvCnaB3xd8eZ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-06-17T17:07:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Sterling. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2019-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "082f92be-acdc-4219-a680-f525696d3630", "author": "Lori J Mines", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy2ujsmKd_CQpz86ZVfSAavxZ5JTWAvaCkuvMRGCzJbvvh_mQ2=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-06-17T01:16:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Lori. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "6fbcd48d-0ad9-4259-bcb6-61c4a06540de", "author": "Amy Myer", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqD0u0nJY1ZRsjH6891NaT2ne18RzJBuBWX88KcIVHab7uKMz9=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly staff. Units are clean.", "date": "2019-06-16T22:37:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank You", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "2bafae5d-3672-4b7b-8453-9a756df6514c", "author": "Jade Shackelton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_DdbUCHFl2eixKi8GT2cwLnHXD6o4K5ZMqAQFVofcSLrHoA=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2019-06-15T19:12:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Jade. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "97d5b801-5dbb-4703-b5bf-81698f172839", "author": "Derek Mccreary", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5VH0xCx84F2OXOk7L31Y6e_nV22WX5lT9BkiODKM8U3N1tCZS=s64-c-rp-mo-br100", "rating": 5, "text": "Great place great people", "date": "2019-06-14T20:30:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Derek. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "dfc9f8ed-69c8-45c9-ae17-1e1bb056defe", "author": "John Doe", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7flERaoEK5U910nLtSQLqIrvVKNMuoNlybRaIaJScRApRKg=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly and helpful the lady was really nice and help me and answer all my questions", "date": "2019-06-07T10:07:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "83ebe03c-2346-49af-b1d9-d49032a3eb8a", "author": "Andrew Singleton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeoCEQFlXZHKA34rvYZ77q4I_4-uUxRoPQeeTpTHLRuDZ7zA=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2019-05-21T19:02:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Andrew. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "375433f0-362b-4a48-8e7c-74fc5bc9bb9d", "author": "La We", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKymzQVD7Bf9jLEVV0jzD0o-2oZORP5tIYXnQlk13_SlhuJ-Q=s64-c-rp-mo-br100", "rating": 4, "text": "Ok for storing. Pleasant and nice employees!", "date": "2019-01-31T13:15:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Laura. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3c3cd367-24d2-4406-82f9-d3f15b9ad722", "author": "Johnnie Mills", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXc8-ay70-_f_j-KplFgcmE5AcozFuSmU2VVGvLMNOjCt633hj8=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-01-12T23:22:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Johnnie. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "c89ae0ff-9a33-4411-b39d-fa89c51323ed", "author": "Janet Gilbert", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu0UXBOz-0637xVwpYy8Rb2kfzK-jvYiGDvvFpxx47hDlHOVet=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2018-12-10T14:50:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Janet. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "67c0dec8-7c09-4187-9f1d-a8d393f0710e", "author": "Christine Peterson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgCVIaARLgZled13qJFsAQJU2fbx4xCTEnybcqZFtitMofPQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "They are nice and friendly and answer all your questions and address your concerns. Would recommend this place to anyone.", "date": "2018-09-23T01:02:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Christine. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "df351347-404f-420b-a086-874d7faa0ecc", "author": "CHRISSY SNOW", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHhyPxEIs4m3FFyxZkY0aveeRYK_5vvFs9oPvsFDwI0hQyI4Jo1Q=s64-c-rp-mo-br100", "rating": 5, "text": "My family has been using American Classic Storage for a long time and we have had no problems at all. They are very kind and caring and made any adjustments when necessary. Storage spaces are clean. The facility is in a convenient area, just off Jefferson Ave.\n\nThis is definitely the place to go when you want to have a peace of mind knowing your properties are safe.", "date": "2018-08-27T16:06:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Chris. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "eff66780-d66a-407f-8ac5-c723f9317669", "author": "Brandon Conder", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWO_6RLKZeO9BhfqDwhJCxUzuVwpUo-FolOZBg7TLi8zegPItnK=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great experience! Katherine is extremely helpful and friendly.", "date": "2018-07-30T18:59:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Brandon. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4bb4ffeb-b045-48c4-99d2-64ac1dfa8ad9", "author": "India Picart", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlVa2GLdHCv-_-jTSi6egBaT9MUbu-sNDf3MJ3_jEkmafC8hQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This place is nice and clean and the staff is awesome", "date": "2018-07-25T19:17:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, India. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "aa2d3321-5c4d-4802-b03a-b0b65df19bd6", "author": "Joey Coco", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJy9dCnaEP3OOiTRmTpgHvnpJ9HeUBivr4R4srPEs4px1EX0w=s64-c-rp-mo-br100", "rating": 5, "text": "My experience with management and staff was excellent. Manager was timely , thorough and detailed with my self storage agreement. The use of truck at the storage location was of a great help. The management and staff was kind, courteous and went above and beyond. The tour of the self storage units at the location showed that they are clean, secure and well maintained. Newport News location - Excellent Service, Thank You", "date": "2018-07-05T13:10:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Joey. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "6b38eff1-0024-4006-b7df-f1e3742f293d", "author": "Morgan Royalt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-hpN3RCxSFAnjYi6j7nXig7SLFlzrssZhjPvK9kXjULdoOms=s64-c-rp-mo-br100", "rating": 5, "text": "Katherine was awesome. I made a reservation online and met her within the hour for her to show me the unit. The facility was clean and accessible. She was very real and upfront with me when I had questions. She has everything you need from locks to furniture covers. I ended up not needing the unit and she was able to refund me that day.", "date": "2018-06-09T19:09:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Morgan. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive" }, { "id": "d6037922-48b7-43df-b9b5-1c3dcb54b4eb", "author": "Oaker Coats", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdrWgaElUQ5kVFtjjk78Z2CjLQbCr8meRYrwzNinwFgv-VBA=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service and clean facilities.\nFree moving truck for CNU students.\nWide variety of storage units available.", "date": "2018-06-02T19:44:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Oaker. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "395af424-5a53-4b85-934b-633ca8524ff5", "author": "Gabrielle Trexler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEKY07DXTfURtTd3ufRbCnAMpCErrOPDzM3jqhKw7CyWqrL8ohYg=s64-c-rp-mo-br100", "rating": 5, "text": "My experience with this facility was wonderful and seamless. Katherine was fantastic to work with; always quick to respond to inquiries and provide quality customer service. I appreciate all of the ways that you helped me out!", "date": "2018-04-30T15:22:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Gabrielle. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "c8ad9945-4834-476c-92f8-492dd2dfdd66", "author": "Andy Zell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeCuYAGUFxqTJqmhSJvOp8X7aJtUibvQ56MjGpUNo9uaVYvA=s64-c-rp-mo-br100", "rating": 5, "text": "I rented a storage facility for a car and could not have been happier. The facility was clean the area secure and best of all the service. katharine was unbelievably helpful from the moment I arranged the storage on the phone until the moment I took possession of the garage we rented. She made the process effortless and the follow through was even more amazing to make sure we were satisfied. I would drive out of my way to use this facility they were that good.", "date": "2018-04-25T15:55:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Andy. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "1ac3154a-7277-4b51-b846-673c333d16f3", "author": "Hannah C", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoH1Wm2vD2Nw8Z6RY28-QmFES3r0FgPcHTQheJw55vAVnJag=s64-c-rp-mo-br100", "rating": 5, "text": "Management is super helpful! Wonderful customer service!", "date": "2018-04-24T12:13:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Hannah. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7aede5c6-71a1-496a-9762-d8d61787258b", "author": "Norman Tibbetts", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHOcVoKZ3eE6_738UJGS8izvP3ny5P86O5DM6ZdCnxm9-EuBwX=s64-c-rp-mo-br100", "rating": 5, "text": "Very professional.", "date": "2018-03-11T20:33:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Norman. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "26f342b3-64a4-4ae6-b773-849818905fdf", "author": "Jaclyn Keith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_FD4kJgSK5X_nmtbpdTftP8pT8-61a3aW4SZ82_DtFCZ6WxE=s64-c-rp-mo-br100", "rating": 5, "text": "A+ customer service. Kate was a huge help getting me all set up with a unit for my move recently. Facility always looks clean when I go there and I love that it is secure and at a great location.", "date": "2018-03-01T09:04:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Jaclyn. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "fb5511a1-c86e-4dd2-9a92-db88b26bbd99", "author": "Lauren Saiz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUatlI8trWzpxVTYOg3XZgKHQq6BjJzw4ccgo3iODmE_ov9aKl=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The storage units are very clean and well maintained. I also liked how secure the property is, it makes me feel good about storing my items. The facility manager (Katherine) was also very friendly and helpful with finding the right size storage unit for me. I would highly recommend this storage company to anyone!", "date": "2018-02-21T15:31:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Lauren. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "5b01505e-9177-490c-bc44-2c0c076b9077", "author": "janette jackson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2UTO0rzpFK-rYTT_No-RJGGvZs-AsvBfIzuPLsXThyYvcxQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This place is amazing. Not only are the prices low, but the staff really goes above and beyond. She was so nice and willing to work with me on getting prorated days and borrowing the moving truck. I highly recommend you check this place out if you need a storage unit in NN.", "date": "2018-01-01T14:10:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Janette. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "b1b4ed51-e460-498e-aedd-7be244017600", "author": "Volk LLC", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdDrBmQ3V2ID5oicXImS-I2UlW1ILOlS7CfkPB5EKvqd6VUQ=s64-c-rp-mo-br100", "rating": 5, "text": "EXCELLENT CUSTOMER SERVICE BY KATHERINE. SHE WAS HONEST, STRAIGHT TO THE POINT AND PROFESSIONAL!", "date": "2017-12-15T18:39:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Alfred. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9d52dd2d-c658-4808-8bbb-0e9f52eeb8e3", "author": "Samantha", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0j3jytZe-ZVwDj0ZwBREr6nKyc_ftcIy7mGrwF2R8c1nwvGgyGQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Rented a climated controlled unit here for a year while I was deployed and didn't have any issues.", "date": "2017-12-15T10:47:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Samantha. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "e5a1cdb9-cd89-488d-9437-9f5e60e25f01", "author": "Kenny G", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4RPmHO4wXQahOrk2EaozUiprF5i08GRzNva5NgqhYuDFYozGf=s64-c-rp-mo-br100", "rating": 5, "text": "Great facilities and the staff is AMAZING!", "date": "2017-12-01T17:22:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Kenneth. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "604bda47-95a3-449e-9cb5-1864ecd3e206", "author": "Brandy Cochran", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqLs_zmnWD50C9pch-h6p1287V-3KAeP_QHU_99pBGakWJww=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly, kind and knowledgeable staff who not only saved me money with there FREE move in truck. But also peace of mind with there secure location. I know I made the best choice. Thank you.", "date": "2017-12-01T16:58:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Brandy. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "44c3efd3-abdb-48b0-ad93-cd8e03d704a1", "author": "Sussette Bjorklund", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX86JlBWmirAKrxj-iy8zjzq_ojH5UeWwQLeeeYXOAqgYHH830=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2017-11-27T16:47:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Sussette. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "202e0b35-9feb-4b34-8217-364450bf17ab", "author": "debbie mcneal", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJP7wt1j0mqsTTKokh6GLyPGjaExwQDaLxbeQOxp0Bo9yEqlg=s64-c-rp-mo-br100", "rating": 5, "text": "Kate Was Very Knowledgeable And Kind ! She's Extremely Helpful! The Facilities Are Clean And Neat! I Feel Safe And Would Definitely Recommend This Place To Everyone! ☺", "date": "2017-11-07T14:16:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Debbie. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "1bb6fcbf-4520-40be-91a3-cc0307136bfa", "author": "Rachael Watts", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYHSfAvLzRQTKawYVCglgnuJbB1w1Y8so222vd7WaNHEBcWg=s64-c-rp-mo-br100", "rating": 5, "text": "I had the best experience renting from here. If you need self storage this is the place. Clean, secure and the best customer service!", "date": "2017-11-01T20:45:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Rachael. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "79862573-a052-4b8a-a3b1-935ca1177c1d", "author": "JaVonte Kellum", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoTE3VXvUZu-q2Ts75ZOi1RO_rLXVWSR-XB4o8hnlX5jjiCA=s64-c-rp-mo-br100", "rating": 5, "text": "This place has the BEST customer service! And the chocolate chip cookies are immaculately amazing! The flowers in the front of the store are beautiful! I will recommend this place to all of my military family and friends!!!", "date": "2017-11-01T18:21:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Javonte. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "f4fb89f0-85de-4edc-ab6f-e87a3fb9374b", "author": "Lisa Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU-PyWBQc3W2tXGcrmDC6L_nAm8tTJHnt6jTU-TxI15QcqKg=s64-c-rp-mo-br100", "rating": 5, "text": "Kate is always friendly & helpful. Her customer service is fantastic!\nThe site is super clean. I know my things are well kept and secure.", "date": "2017-10-23T16:59:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "894c89a4-691f-476d-94e2-bec607b5b945", "author": "Roy Pearson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWXro4OnqXllSeJVNbm68WKxCqeUlt8SUZlhlRuuttPtVjvQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2017-10-20T15:36:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Roy. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "10053383-d60f-4052-b15d-f7f596d440eb", "author": "Nini Lastar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdAMeZODtPTlsgRA6AWlE_x-idD29sDVPiLeoweb3_H-O2GQ=s64-c-rp-mo-br100", "rating": 5, "text": "Best storage company ever! Reasonable prices, great up keep. Outstanding customer service!!! 😎😎😎 #Dreamer", "date": "2017-10-20T13:35:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Nini. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "7a9ba5d7-5978-4458-a9e3-f6705b0ec578", "author": "Sue Howell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOWYORbAkTbTRBjtCUwrCUbGwb6Sj5yU6hS6KVG_IBVPuf=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2017-10-09T18:13:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Sue. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "01d875bd-2c03-4d2b-9753-2cf2961e7a4e", "author": "Kate Hicks", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaIp6bzev0e2sehC8GOrqjTl-8hQ21TCROATt3wdMxwVkAxlI=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very clean and secure property. Great customer service and location. I recommend this facility for your self-storage needs!", "date": "2017-09-19T20:30:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Kate. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "32e4654e-867f-4873-bfcf-a8bd43f40a29", "author": "Shelly Jones", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkBUmrj-kd2_8qnbWCQGIdqZ0aRu27sN5IkUx7lfjIrUABUsHD=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2017-09-14T13:27:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Shelly. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "72272e4c-76db-4916-992d-94e0df994ab0", "author": "Mike Villano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXV_4Nut3EYWLU6-7XZOrzWDELicQbr3tdOlx9DaHvw23eQy4=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2017-09-01T18:59:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Mike. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "fe77fdba-766a-4ce4-ae39-5be25008f4ec", "author": "clark boyd", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJrS8fbDr_3ipeqR7m873sWQT8EyigmKJE2P-n0lcSw2_Jyw=s64-c-rp-mo-br100", "rating": 5, "text": "The onsite manager, Katharine is amazing! Very knowledgeable and helpful. You can tell that she really likes her work. She made the whole process so nice. The facility is clean, neat and well maintained. Just a great experience.", "date": "2017-08-29T16:54:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Clark. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "39054a39-84e4-41be-a3ac-4a90911b5f19", "author": "Jessica Berry", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKl-eaWhsCQ4AvxmJ44riA-qDYrZvrbnKUlaSJHlqEn1JWakA=s64-c-rp-mo-br100", "rating": 5, "text": "American Classic Self Storage off Bell King road is an amazing facility. The branch manager is an incredible person dedicated to getting you what you need for a great price. They have a truck you can use to move into their units as well. I had a 5x5 unit non-climate controlled that was clean and dry. There was never any evidence of rodents or moisture in my unit. It has competitive pricing and is very central to several apartment complexes. I would recommend this place if you need a great place to store your stuff!", "date": "2017-08-17T16:02:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Jessica. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "761657de-f90c-4d50-ae64-4a877cdd70bb", "author": "Phillip Noice", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcd-_wvAnL90ewL5-ZRzxQff6hHuxVM7altJqErU1gYOxRxQ=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2017-07-21T17:50:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Phillip. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "7e092083-5fe2-46e1-b134-9131404e9c68", "author": "Brian Corcoran", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrz_t1scs45O826VlpaOE4W1ZyPizYRMCkRSzG1xPl8B6ZFFo=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly staff. Awesome to work with. Great facility. Reasonable pricing on all types of units whether regular or cold storage needs.", "date": "2017-07-14T15:31:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Brian. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "ec5fe209-41cc-422a-8adb-a740cf990120", "author": "Geoff Popadiuk", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVXFLEDy-BarYASfCj9VBgE-R9larZNbc5tQfNHZEWqvT0aRtq=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Awesome experience in all aspects. I highly recommend these guys!", "date": "2017-06-26T15:44:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Geoff. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "8834fa1d-7911-4067-9ec7-24d226dc80e1", "author": "Walter Conway", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7rrHEvHg8lwGrO4NCKNnMqlAnepsDQWcMwzjUfuwKjg6gWA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2017-06-22T11:13:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Walter. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "82023009-1b49-4580-aa3b-3680ee41be4a", "author": "Tiffany Bowen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFh3mXFxLOJIlMhkAmqNuUZwATa4qyN2fY0jb-EV3Kjo693eI=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you for a wonderful experience! I had no issues having access to my storage and my questions were always answered with full knowledge! I would recommend anyone to Katherine!! Once aging thank you!!", "date": "2017-06-14T11:24:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Tiffany. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "1dba3200-628d-432d-b8af-8c2a96ce631d", "author": "Christen Miles", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdDkFVYqJKTCD7y8r2G5lp6Ps1jgGpm4JKmASM6WRsL8k8ig=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great location, clean facility", "date": "2017-05-26T22:55:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Christen. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "ff4f49e6-5214-40ee-8526-18186534ffa4", "author": "DMD KJD", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVudVzcTvC5e0XU73labSl2z3qcxkXFCDab8T4BzmBOJIp-FXY7=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "very clean and Katherine is awesome! she is very nice, polite and very helpful!! best storage place I have ever used.", "date": "2017-05-12T15:19:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, David. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "0be602e1-f373-474f-bda6-6138b3b0aac1", "author": "Christen Haynes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJQAaUj2-YpT26DH9ticpTjnFutKZmdNb0ghuO0Kd-QD6Jog=s64-c-rp-mo-br100", "rating": 5, "text": "Katherine is amazingly friendly, and the facility is very clean. Would definitely recommend this company and location for storing your stuff.", "date": "2017-05-08T20:11:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Christen. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "dc667e3a-865b-4503-8182-795232401f3f", "author": "mia santana", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4fAJVzb6qBKFxqQOvbppm8okosWKI2MTZqjabn2BnZBkmZA=s64-c-rp-mo-br100", "rating": 5, "text": "OUTSTANDING", "date": "2017-04-20T00:07:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Mia. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "17d47969-e0d7-43e8-8ac1-1e6e2ab61b24", "author": "George Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIu84WIcjJU76tnpP3eEgiseWi44xycahUh99pE2LS-hMWa3ao=s64-c-rp-mo-br100", "rating": 5, "text": "Potential Customers,\nI can only speak from my own experience however, the customer service and professional service I received was nothing short of top notch. Not only was it a streamlined process I almost enjoyed how easy it was to receive my storage unit. The quality of the units and expeditious service will continue to earn my patronage for years to come.", "date": "2017-04-18T23:50:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, George. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d535441d-ef09-4d4a-a26c-c41e4f8bd119", "author": "Chris Frisby", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMcwp7QUKpNA5C7kb2IFdIsSFpidMSApR-mQZib9nBnNqFow=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly but very professional. Love the the way business is handle. The best self storage I have every did business with.", "date": "2017-03-22T11:48:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Chris. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4777e7af-150c-42ed-8e74-c65ab50bd671", "author": "Kasey Gibson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKGaknnR8axlnC_KPuQps5ymn0C8EfI2KdNw75QYHWn0FGSQrB=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful team and a great storage facility!", "date": "2017-03-21T16:10:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Kasey. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8bca3101-9671-447c-8048-60322c16ea53", "author": "Nicole Oman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIHc248yul3h2EUJWYFLPOQBrCDwtAlm6n2NjQioq-6r85NQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2017-03-17T18:12:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Nicole. We are so glad to know you were pleased with the service you've received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "22401e4b-db38-4137-ab1f-566864be8f9c", "author": "Tara Whittaker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1GoEi2nAm8chdzLjSrU_QEXkMbBrHxNQt1p0Z8Fy9v4WSsA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2017-01-26T17:33:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Tara. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "e9ea8b12-4526-41a3-b9e6-7a77ddb53ef1", "author": "Chandra Blount", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW99nAPBvBJPxAhaMtjia-bcaDsI0dBacwpnpOEFgEoHSbV8tq1=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2017-01-23T20:26:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to rate our facility, Chandra. We are so glad to know you were pleased with the service you received!

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "ac6bb052-b8d7-4e37-a14f-24b0e1afdbff", "author": "Matt G", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXK4K3_Bcrj7H98-WZ_-J2APg8oG1FOtWJAI735JK_nqoOk_ASMGQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I had a unit here for a year with no problems. Storage locker was dry and secure.", "date": "2016-08-29T21:27:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Matt. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "62eb516b-9bcd-482b-b030-351359e24760", "author": "Charlie Wood", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbfmmJCfZqNFyi6iTIVlM6Y-tGRvG32pRbNl_BD9iBjIlsrQ=s64-c-rp-mo-br100", "rating": 5, "text": "I just wanted to take the time to comment on this business, first the units were extremely clean, available as promised on the phone(the other people lied to me at all 3 other storage places), they have the best value for your money!! Not to mention, the first MONTH IS FREE!!!!!\nBut mostly, dealing with Katherine is a delight and a pleasure. She is professional at all times, she is prompt, but most all she does what she says that going to do. Her word means something, and that means EVERYTHING to me!!!! I would drive 20 extra miles and past 10 self storage places to get to HER and American Classic!!\n\nCharlie Wood", "date": "2016-08-23T20:52:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Charlie. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "8018ab77-56ac-4c2d-8dc0-27f90e5fad13", "author": "Lou Schurott", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4KMLs9hsbGJuJHH3PX2QRvEIO5t3zSEwTZtIMrxm95PautA=s64-c-rp-mo-br100", "rating": 5, "text": "Top ten reason to use American Classic Self Storage-Oyster Point\n\n10. Convenient location, just off of Jefferson Ave\n9. Helpful, useful move-in guidance and assistance\n8. Climate control if needed\n7. Gated controlled entrance\n6. Secure facility with surveillance\n5. Move in truck, use it\n4. Accessibility, easy to maneuver to unload property\n3. Great value for the dollar\n2. Clean facility, example of pride\n\nAnd the number 1 reason to use American Classic Self Storage-Oyster Point ................\n1. Kate, absolutely amazing; friendly, professional and OUTSTANDING.", "date": "2016-07-22T12:45:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Lou. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "66ec7362-d5cf-4e04-848e-3c750e9553d9", "author": "Nydia Carnahan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU84HLWmlkM54OSSUQvJCj7o7yjS9NIc_95v3NYTI0Iv1WIw=s64-c-rp-mo-br100", "rating": 5, "text": "Big, clean facility with friendly service. Safe and secure storage units. I would recommend them to my friends.", "date": "2016-05-05T14:22:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Nydia. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "18c35cf7-48ee-43b6-8885-1c74520f1b09", "author": "buckrut1972", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVETkagPU34mKK4zKfnzhj8FQ8VSvsKWo8nRp0bUYTHgn4Wg=s64-c-rp-mo-br100", "rating": 5, "text": "Best place for storage units in the area, Kate is the best in the business. Great improvements since coming on board. Kudo's to her and couldn't be any happier, great prices, clean, safe and secure.", "date": "2016-05-02T13:30:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Buckrut1972. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "92e2ae95-2bb5-4dd0-a057-68efb22df2b6", "author": "MD Contracting", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeAGH8celjwclQuqEvnIz1ShGIrQKvdvd5IEoCQWBundfSFjKS=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice Clean units. Very professional establishment!", "date": "2015-12-18T21:33:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Md. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "b8982fdf-70f5-43a2-b8bb-e02b6cef37ae", "author": "quietstorm216", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUU3VdeNlLD5UQo39GkD5_J3-iEhewUlXXx25tshwKJjLfsUOFLcg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very clean and well maintained place.", "date": "2015-09-14T18:46:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Quietstorm216. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "b5d539e4-d07a-4814-a010-20ee1b7c34dd", "author": "Shari Concannon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYXNLNVUcaE2jW82XYnXWmI8teABwbP9rjcKoaWhalTAD_OVE=s64-c-rp-mo-br100", "rating": 5, "text": "My husband and I were searching for a clean and safe place to store our treasures during our relocation. We were stunned at how clean all of the units and surrounding property were at Oyster Point, American Classic Self Storage. The wonderful lady, Kathy, that gave us the tour even took the time to stand in the units so we could take pictures and keep a record of proportions. This was very helpful in choosing the right size unit, once we got all of our boxes packed. I would absolutely recommend this facility to everyone. Thank you!", "date": "2014-11-13T18:31:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Shari. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "8ba926ab-288a-4b99-9fc9-422d4adfd4c3", "author": "Traci Mcshea", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJMjP7Noqs0PXn_Qr1geTn_sOFmTBpBibEtmxwV-UMPklbAg=s64-c-rp-mo-br100", "rating": 5, "text": "Love this storage...easy access, clean, friendly, great prices", "date": "2014-10-27T22:22:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Traci. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:52.000Z", "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive" }, { "id": "be6c1009-0435-445c-9208-fc7f9d50d90c", "author": "Elizabeth Fletcher", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYDfxarkpRqQ_OuJXUhmEngKscpvd80eiXqJNUnxDTR0sLUvRf=s64-c-rp-mo-br100", "rating": 5, "text": "I am currently deployed and have had my \"home\" in storage with American Classic Storage for about 7 months now. So far the experience has been amazing. Since the day I moved in, staff was very helpful and fulfilled my storage needs. I am able to email staff from overseas to ensure my payments are automatically taken every month so I never have to worry about any late fees. I highly recommend them to anyone especially military that is deploying and need a safe and friendly place to store your stuff. They offer military discounts as well! Again, overall very satisfied with their customer service and storage services.", "date": "2014-10-27T21:56:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Elizabeth. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:53.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "5e1aed7c-dfc6-4a06-adc1-9463eec166e3", "author": "Anthony Merendino", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQGmE6DFUYrWlpT64LCoVI2l1LpNy-zTnLNVX3l2rtkVBSI-Pu=s64-c-rp-mo-br100", "rating": 5, "text": "Convenient location with easy access in and out. Being on a side road makes it even easier to access with a big truck. They have very clean and well maintained storage units and property. I've personally only dealt with Rick in the office and he's extremely friendly and easy to work with. Overall, ACSS on Bell King is the best local choice for storage.", "date": "2014-10-03T14:36:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Anthony. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:53.000Z", "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive" }, { "id": "9b085ce5-6bc1-4811-91be-7e09fc280672", "author": "Dylan Hudgins", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXByfYaQ9qdbmFmwjl32PEZaIdQP2a4lhLhh7hPxXy9TKIqCcwr=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "When it was time to look for a Storage unit, this was the first place i came too. American Classic presents itself in a very professional manner. The staff, Rick and Kathy are really nice people and very professional. The pricing of the units are very affordable and more secure than other self storage complex's around. American Classic treats you how you would expect to be treated while at other complex's you are just a customer.\n\nAmerican Classic is defiantly the way to go in Self Storage.", "date": "2014-10-03T01:49:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Dylan. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:53.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "eb1b3ad4-7538-4b27-a91a-37fc3ece2fca", "author": "Shannon Vaughan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXe9lJzjHJLr-oro0K9ePdmRTMCH-vXFZodS46m32M6EoCzL7DFIA=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "They are the cleanest storage units around", "date": "2014-10-02T21:46:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Shannon. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:53.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "76590bf3-ce66-4e21-a2c5-399eb09042ec", "author": "Valerie Whatley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq_Y8SGG0VFISRM_C-7vdXyp9NLjwCrvHTHWz9m28MIxgpQA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "When we were shopping for a new storage facility we knew we had found the one for us when we met Rick & Kathy and took one look around the grounds. They are obviously committed to giving the best customer service and keep the facility in top shape! American Classic Self Storage Oyster Point is the cleanest self storage business I have ever seen! And as career military we've seen our share. Would highly recommend this property!", "date": "2014-10-02T19:58:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Valerie. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:53.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "c8572476-4860-4093-b61d-49fc22be49bc", "author": "Chris Allman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrWhnO5t2lwwqZFySDbpZUq_94Bb-DdA4PupQPGXHEFcEaIA=s64-c-rp-mo-br100", "rating": 5, "text": "The managers at ACSS were great. ACSS on Bell King was my first stop while scouting storage options in Newport News, and I liked that they gave me tour and showed me several units to help decide what I needed.\nI didn't sign up right away, and they even invited me to check out the other businesses first. I did, and when I came back, I was signed up and putting a lock on my unit within minutes.\nI had planned on keeping my unit longer, but I got a place much sooner than expected. The staff was helpful, and their 'grace period' policy was fantastic as it gave me the time I needed to empty my unit into my new house without costing me an extra month's charges. Closing out took all of 5 minutes, and I was on my way to unpack.\nI recommend this location, and if I need storage again, ACSS will be my first stop.", "date": "2014-06-11T20:56:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Chris. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:53.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "d589ad41-b9d8-404a-b857-aef953eba77c", "author": "Mike Monteith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLqZQfJHPSTnC9jxSj554LCWZzMIWrtiCWUbuEKI5tAXxPzw=s64-c-rp-mo-br100", "rating": 5, "text": "Rick & Kathy are exceptional managers, with true knowledge of the local moving and storage scene. The web page was easy to use, and I reserved my unit on-line at lunch time. Kathy got right back to me on email, and gave me a tour when I arrived after work.\nI bought boxes, and a lock, and insurance. I noticed they even have some parking spots for cars or boats, but they will fill up quick. I felt very safe, and will refer my co-workers for self storage in newport news.", "date": "2014-03-25T12:04:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Mike. We really appreciate you taking the time out to share your experience with us.

Cheers,

American Classic Storage", "replyDate": "2020-09-17T01:40:53.000Z", "tags": [ "staff", "access", "security" ], "sentiment": "positive" } ] }