{
"summary": {
"average": 4.8,
"total": 963,
"totalAll": 1000,
"asOf": "2026-09-21T18:32:01.927799+00:00",
"contributingLocations": 4,
"distribution": {
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"2": 5,
"3": 16,
"4": 41,
"5": 922
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{
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"author": "Eric Hedden",
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"rating": 5,
"text": "Helpful staff. Safe, clean storage. Very reasonable prices.",
"date": "2026-09-12T01:22:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Eric, for sharing your experience! We are delighted to hear that our staff was helpful, the storage facility was safe and clean, and the pricing was reasonable. Your positive feedback is appreciated!",
"replyDate": "2026-09-14T01:39:48.000Z",
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],
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"rating": 5,
"text": "My experience with Veronica was pleasant easy and done in a timely manner I always uses this storage company thanks for your service",
"date": "2026-09-17T16:53:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Melandie! We're delighted that Veronica provided you with excellent service. We appreciate your continued loyalty and thank you for choosing American Classic Storage for your storage needs!",
"replyDate": "2026-09-18T18:29:21.000Z",
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"rating": 5,
"text": "Great price. Easy access. Can’t say anything bad",
"date": "2026-09-15T21:25:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Thomas, for your positive review! We appreciate your support and are delighted that you are pleased with our services.",
"replyDate": "2026-09-16T18:29:21.000Z",
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"rating": 5,
"text": "Been a customer for several years they've been helpful with alerts when Bill is due online pay capabilities late payment grace periods",
"date": "2026-09-18T20:27:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Shawn. We really appreciate you taking the time out to share your experience with us.
Cheers,
American Classic Storage",
"replyDate": "2021-09-21T18:29:22.000Z",
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"author": "William McMillian",
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"rating": 5,
"text": "I’ve been renting there for about three years. Never had one day trouble I would definitely recommend American storage!!",
"date": "2026-09-03T16:51:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, William! We are delighted to hear about your positive experience with us! We appreciate your recommendation.",
"replyDate": "2026-09-07T18:29:51.000Z",
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"sentiment": "positive",
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"author": "Dekara Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVb36lDVnXrGAZNe3YrwbkfAKSpqiB-WZOzqGGQu1rHGp-tDqinUQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My rep Matt was awesome very helpful patient and answered all of my questions! Very affordable and clean! Great customer service",
"date": "2026-08-29T15:29:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Dekara! We are pleased to know that Matt provided you with excellent customer service. Your feedback is very much appreciated.",
"replyDate": "2026-08-31T18:29:36.000Z",
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"sentiment": "positive",
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{
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"author": "Sandra Bollard",
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"rating": 5,
"text": "I needed a storage unit asap not only did I get a great price\nThe person I talked to on the phone was very knowledgeable\nand caring, when I showed up at the facility to drop things off that same individual met me at my unit they saw me come in and wanted to make sure that I found the unit okay, and let me know if I needed anything they'd be in the office",
"date": "2026-09-14T22:27:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review, Sandra! We strive to provide excellent service and are thrilled to hear about your positive experience. Don't hesitate to reach out if you need any further assistance during your time with us. Thank you for choosing American Classic Storage!",
"replyDate": "2026-09-15T18:29:21.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "Jennifer Arney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHxDTkmUyLa8_POPTqXHAEDypb2XzkwDV42g2lE-UyOSrgtCs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a really nice, clean storage unit and the staff is amazing and super nice.",
"date": "2026-09-16T21:59:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jennifer! We are glad to hear that you had a positive experience with us. Your satisfaction is our priority, and we appreciate your feedback. Please don't hesitate to reach out if you need anything in the future.",
"replyDate": "2026-09-17T18:29:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive",
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"locationName": "American Classic Storage"
},
{
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"author": "D W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdRcqTUTKAtLPu7Kvi7XxgnqelkwP_Gtj_rK8ggl7sMBmkfAlJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, secure and friendly staff",
"date": "2026-09-15T20:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, D W, for your positive review! We are pleased to hear about your experience at our facility. We value your business and always strive to provide a clean, secure environment with friendly staff.",
"replyDate": "2026-09-16T18:29:22.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive",
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{
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"author": "Tousette Sefman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhn_cXk8PKnv0TITGHfoxJEq63U1pzQmPCQ4olYRx5KJy9ew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, the rent goes up every year. That sucks. However, it's nice there. Staff is personable too!",
"date": "2026-09-16T20:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating, Tousette! If you have any feedback or suggestions in the future, please feel free to reach out.",
"replyDate": "2026-02-21T18:29:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive",
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},
{
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"author": "Tammy Deihr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqqW4t9rZc4CpfEaiNfW8__FXA0TmRiRBmbmGKNftsfwkAhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff very professional. Storage areas are great.",
"date": "2026-09-08T13:20:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tammy, for your wonderful review! We are delighted to hear that you found our staff professional and that you are satisfied with our storage areas. Feel free to reach out if you need any further assistance.",
"replyDate": "2026-09-14T18:29:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive",
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},
{
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"author": "Eddie Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHREINph65Mj8mTkBz-ZShHXnbuBn4rNPiBx3VgVanrPzdUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had my stuff there stored for many years and never had an issue. I can always get in when I have to and the customer service is good.",
"date": "2026-09-14T22:19:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Eddie! We appreciate your continued trust in our services. If you need anything in the future, don't hesitate to reach out.",
"replyDate": "2026-09-15T18:29:27.000Z",
"tags": [],
"sentiment": "positive",
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],
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},
{
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"author": "Donte Hunt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA-JGu5WzTSWfIB5jxqXCj96_eIALODKIjyez-lVIUxz_a-N_i=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent place to store just about anything!",
"date": "2026-09-08T02:17:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Donte! We appreciate your kind words and rating.",
"replyDate": "2026-07-17T01:39:48.000Z",
"tags": [],
"sentiment": "positive",
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{
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"author": "Nikolus Saldivar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvEri2rWJp9kEuRV2AXXN7NhCg6ZIcSSbkkhyL5dRpxUz6Xeh8zA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had such a great experience at American Classic Storage! Veronica was incredibly welcoming and made the entire process so simple and stress-free. She took the time to show me around and let me look at different storage unit options so I could find the one that worked best for me. She was friendly, helpful, and made me feel comfortable from the moment I walked in. I really appreciate how easy she made everything. Highly recommend, and definitely ask for Veronica!",
"date": "2026-09-11T20:36:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Nikolus! We are delighted to hear that Veronica provided such exceptional service. We appreciate your recommendation and value your business.",
"replyDate": "2026-09-14T18:29:21.000Z",
"tags": [
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"access"
],
"sentiment": "positive",
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},
{
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"author": "Nicole Maund",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpmGC3XcdZhVvuFQ_aqJ8LmNOkL3Ze5t3JTC8PfJmaOIIZi3jwSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jennifer is great!",
"date": "2026-09-09T15:44:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Nicole! We're glad to hear that Jennifer provided you with excellent service.",
"replyDate": "2026-09-14T18:29:21.000Z",
"tags": [],
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{
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"author": "shawn hughley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcb8u16GK9K0sjNLw9cnfjVoTERE184cScIwVz1XDggxbP0NA=s64-c-rp-mo-br100",
"rating": 5,
"text": "A Good storage company .",
"date": "2026-09-11T21:59:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Shawn! We appreciate your feedback and your business.",
"replyDate": "2026-09-14T18:29:22.000Z",
"tags": [],
"sentiment": "positive",
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{
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"author": "Brenda Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmN_am8o9UW4Ow-2r8miSm8-CvQWn6YOKLWuGexIyP7ekvYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love the alerts/reminders and the courteous service I get every time I call or drop in. Units are close by and the complex is always clean. Just like everything else this year, the price went up a bit; but still a better price than most other storage facilities.",
"date": "2026-09-02T22:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Brenda. Your feedback is highly appreciated. Thank you for the review!",
"replyDate": "2025-09-21T18:29:51.000Z",
"tags": [
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"staff",
"price"
],
"sentiment": "positive",
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{
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"author": "Joan Pictures Schlegelmilch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYlrkFScQuh5XkjlxZl5yqC-AZNAkxt2ufJbSJMf0KDLIIMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always clean and pest free.",
"date": "2026-08-27T21:20:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joan, for the rating! We appreciate your business.",
"replyDate": "2026-06-21T18:29:36.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "Troy Walt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPUnx5AZuuVgnqbBgb7TK7Wn92XzB2dNX_QT-ejrKyiySxtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place with great staff.",
"date": "2026-09-11T21:06:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Troy! We appreciate your business and positive feedback.",
"replyDate": "2026-05-21T18:29:21.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "James Brunson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0rO1FOQCva564gD0FnKBW98hsi_kevKzXPqNfcKLJXDzM1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice great experience will be back. Plan on renting for 22 months as location and customer service is awesome",
"date": "2026-09-16T21:45:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words, James! We look forward to serving you again in the future.",
"replyDate": "2026-06-21T18:29:20.000Z",
"tags": [],
"sentiment": "positive",
"locationIds": [
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{
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"author": "Paul Hudgins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLmSj9_4ccLP2fbGiznG7voyeVfZPY0u8CNUs-c4FYsHgBVOPd=s64-c-rp-mo-br100",
"rating": 5,
"text": "The desk clerk has been very helpful since I've been there",
"date": "2026-09-06T00:18:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Paul! We're glad to hear that you've had a positive experience. Your positive feedback means a lot to us. Thank you for choosing American Classic Storage!",
"replyDate": "2026-09-07T18:29:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive",
"locationIds": [
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},
{
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"author": "Kawin Gilliam",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMU7ewOjjdIBc_XKtNbsUoyw_BRrTqKg0VHbarnJ7-xAscLg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice place",
"date": "2026-09-11T21:37:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kawin, for your positive review! We are delighted to hear that you find our storage facility very nice. Your satisfaction is our top priority. If there is anything else we can assist you with, please do not hesitate to let us know.",
"replyDate": "2026-09-14T18:29:44.000Z",
"tags": [],
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"reply": "Thank you for your review, James! We're happy to hear that you've had a positive experience storing your items with us for over 3 years. We appreciate your feedback and hope to continue providing excellent service to you.",
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"reply": "Thank you for your positive review, Jennifer! We strive to provide excellent service and are glad to hear that you had a great experience with us at American Classic Storage.",
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"reply": "Thank you, Melvin, for your wonderful review! We are delighted that you have had an amazing experience with us at American Classic Storage. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.",
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"reply": "Thank you so much for your kind words, Timothy! We are delighted to hear about your positive experience with our staff. If you need any further assistance, please do not hesitate to reach out. Thank you for your 5-star rating.",
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"date": "2026-08-20T22:10:35.000Z",
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"reply": "Thank you, Darryl, for your kind words and excellent rating! We're delighted to hear that our staff was helpful and that you received such a positive experience during your tour and decision-making process. We aim to provide exceptional service, and we appreciate your feedback. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing American Classic Storage!",
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"reply": "Thank you, Haruna! We are glad you had a great experience with us at American Classic Storage! Your rating and positive feedback mean a lot to us. Let us know if you need anything else.",
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"reply": "Thank you for your positive feedback, Katleen! We strive to make the storage process as hassle-free as possible for our customers. Enjoy your storage experience at American Classic Storage!",
"replyDate": "2026-09-17T18:29:20.000Z",
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"text": "Awesome customer service",
"date": "2026-09-02T21:34:45.000Z",
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"reply": "Thank you for the kind words, Kim! We strive to provide excellent customer service and are thrilled to hear that you had a great experience with us.",
"replyDate": "2026-09-07T18:29:22.000Z",
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"text": "Incredible customer service and fair prices.",
"date": "2026-08-28T21:19:15.000Z",
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"reply": "Hi, Jerry. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2025-10-21T18:29:44.000Z",
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"text": "Very nice people. Easy to get started. No issues.",
"date": "2026-08-25T19:29:05.000Z",
"verifiedTenant": false,
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"reply": "Thank you, Phil! We are glad you had a positive experience with us. It was a pleasure serving you!",
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"text": "We love it here. Great prices.",
"date": "2026-09-07T21:42:53.000Z",
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"featured": false,
"reply": "Thank You",
"replyDate": "2021-09-21T18:29:27.000Z",
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"reply": "Thank you, Kimberlee! We are glad you had a positive experience with our staff. Thank you for choosing American Classic Storage.",
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"text": "Love this company!! Very communicative, helpful, no hassle trying to pay my bill. Love it",
"date": "2026-09-02T21:30:27.000Z",
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"reply": "Thank you, Lyka, for your positive rating! We are grateful for your support.",
"replyDate": "2026-06-21T18:29:21.000Z",
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"text": "American classic employees were fantastic. Went in to look at a new unit, didn’t have to wait, area was clean, friendly and informative workers and best of all affordable rates with transparent pricing.",
"date": "2026-08-31T20:21:24.000Z",
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"reply": "Thank you for your positive review, Task! We are delighted to hear that you had a great experience at American Classic Storage. Customer satisfaction is our top priority, and we strive to provide clean facilities, helpful staff, and transparent pricing to make your storage experience a breeze. Thank you for choosing American Classic Storage!",
"replyDate": "2026-09-07T18:29:21.000Z",
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"rating": 5,
"text": "Reed was awesome very helpful. As soon you walk in Reed makes you feel welcome with a smile 😃",
"date": "2026-09-06T19:21:08.000Z",
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"reply": "Thank you for the 5-star review, Althea! We're delighted that Reed provided exceptional service during your visit. Your feedback is highly appreciated, and we hope to continue exceeding your expectations in the future. Take care!",
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"text": "Love the location and the cleanliness of the property! Management of the property is very good with the manager being most helpful.\n\nOnly worry is that costs won’t be controlled!",
"date": "2026-08-25T22:50:33.000Z",
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"reply": "Thank you, Larry, for your feedback and kind words! We appreciate your support and are committed to providing top-notch service and a clean facility for you. Rest assured, we'll strive to keep our costs balanced to offer you the best value.",
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"rating": 5,
"text": "Absolutely love this storage space! Staff is great, love the location, and great affordable storage for our business!",
"date": "2026-08-19T23:39:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Christian, for the fantastic review, and we are so thrilled to hear that our facility is meeting your business storage needs! Thank you for choosing American Classic Storage.",
"replyDate": "2026-08-21T18:29:36.000Z",
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"rating": 5,
"text": "I really enjoy working with your storage company. The people are very pleasant to work with. Thank you very much. 💜👏🏾",
"date": "2026-09-07T21:45:54.000Z",
"verifiedTenant": false,
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"reply": "Thank you so much for your kind words, Zethlyn! We are delighted to hear that you have had such a positive experience with us. Your satisfaction is our priority, and we greatly appreciate your support. If there is anything else we can assist you with, please don't hesitate to reach out.",
"replyDate": "2026-09-14T18:29:21.000Z",
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"rating": 5,
"text": "Moving in has been incredibly smooth. Accessing my unit has been completely hassle free! I definitely recommend American Classic Storage!",
"date": "2026-09-16T13:43:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nicole, for choosing American Classic Storage! We are delighted to hear that your move-in process was smooth and that you are enjoying hassle-free access to your unit. We appreciate your recommendation and thank you for taking the time to share your positive experience!",
"replyDate": "2026-09-17T18:29:20.000Z",
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"text": "Clean units, great staff!",
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"reply": "Thank you, Norlina, for your 5 star review! We're thrilled that you had a great experience with our clean units and staff at American Classic Storage. Your kind words mean a lot to us!",
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"text": "Reserved unit online but had to change date. Stop by the office and associate changed move in date very easily. Move in was easy...signed paperwork, got gate and lock info. Unit size is perfect for our needs. Very pleased",
"date": "2026-08-26T20:41:39.000Z",
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"reply": "Thank you for your wonderful review, Judy! We are thrilled to hear about your positive experience with us at American Classic Storage. Thank you for choosing us for your storage needs!",
"replyDate": "2026-04-21T18:29:44.000Z",
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"text": "I have been a customer here for over 15 years. Lisa and her crew have been amazing.",
"date": "2026-08-25T19:13:59.000Z",
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"reply": "Thank you, Bernie, for being a long-time loyal customer! We appreciate your positive review and are delighted to hear that you have found our customer service exceptional.",
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"text": "great and very easy to use and handfree",
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"reply": "Thank you for the stellar review, Douglas! We are thrilled to hear that your experience with American Classic Storage has been easy and convenient. Your recommendation means a lot to us!",
"replyDate": "2026-09-07T18:29:27.000Z",
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"rating": 5,
"text": "Amazing job! The staff were super helpful and kind! Easy in and out with no long wait like I experienced with other storage locations.",
"date": "2026-08-29T10:55:21.000Z",
"verifiedTenant": false,
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"reply": "Thank you, Aaron, for the awesome feedback! We are thrilled to hear about your positive experience at American Classic Storage. We strive to provide top-notch service and convenience to all of our customers. Your 5-star rating and kind words are greatly appreciated!",
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"rating": 4,
"text": "Thanks for your support and dedication for uniform service members. Was glad that you were able to accommodate me for the storage of my precious vehicle. Being only miles away from where I reside your location and establishment was a beneficial factor in my decision. My 1st choice was storing inbase but due to the backlog and miscommunication I had to make an additional effort. Thanks for your service and support Austin!! the assistance, was prior service and could relate to my concerns.",
"date": "2026-09-02T13:55:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Justin. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2025-09-21T18:29:21.000Z",
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"rating": 5,
"text": "The office attendant is so very nice and helpful when needed!",
"date": "2026-08-28T03:13:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lorie, for your kind words! Your satisfaction is our priority and we are glad to hear that our staff was able to provide excellent service. If you ever need further assistance, please don't hesitate to reach out.",
"replyDate": "2026-08-31T18:29:21.000Z",
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"rating": 5,
"text": "Total perfection!\nStaff have always been so incredibly kind and accommodating. Just love this storage facility!",
"date": "2026-09-04T23:21:28.000Z",
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"reply": "Thank you for your 5-star review! We are thrilled to hear about your positive experience with our staff at American Classic Storage. Your kind words motivate us to continue providing excellent service to all our customers. Thank you for choosing us for your storage needs!",
"replyDate": "2026-06-21T18:29:22.000Z",
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"rating": 5,
"text": "This is our favorite storage facility. The units are clean and well kept. We like climate control and the temperature is always perfect. The staff is friendly and helpful and the rates are reasonable. I highly recommend American Classic Storage.",
"date": "2026-08-24T19:58:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2025-09-21T18:29:51.000Z",
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"author": "Treeona Allen",
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"rating": 5,
"text": "Super simple easy online process. Im getting one month free but do keep in mind $29 fee is due at signing for renting a new unit along with proof or a payment of insurance. Overall great experience still.",
"date": "2026-08-19T21:17:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Treeona! We're glad to hear you had a seamless experience. Don't hesitate to reach out if you need any further assistance.",
"replyDate": "2026-07-21T18:29:36.000Z",
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"author": "Robin McCoy",
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"rating": 5,
"text": "I have had my storage unit for quite a few years. The Customer Service has been excellent from day one. Easy payment options",
"date": "2026-08-27T22:13:16.000Z",
"verifiedTenant": false,
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"reply": "Thank you for your positive feedback, Robin! We are delighted to hear about your experience, and we appreciate your continued support over the years. If there's anything else we can assist you with, please don't hesitate to reach out.",
"replyDate": "2026-08-31T18:29:21.000Z",
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"author": "Corbin Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiXh1924StYR4yedqgKoa4sTWkfb0DWb8KmUnLGFsF0eQfXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Crystal is amazing and would use them in future. I store my trailer there",
"date": "2026-09-15T21:00:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Corbin! We're delighted to hear that Crystal provided excellent service and that you would choose us again in the future. Your satisfaction means a lot to us.",
"replyDate": "2026-08-21T18:29:20.000Z",
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"author": "Mark Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKgaXcEhuYri9FF4v9dDD7XPl2pSQXNM9EK2yhGfsTl_flig=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent staff, very professional.",
"date": "2026-08-24T15:00:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mark, for your kind words and positive review! If you ever need anything in the future, please don't hesitate to reach out!",
"replyDate": "2026-03-21T18:29:22.000Z",
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"author": "Aletha Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4riNoREkwtbUlxFEdibzwrcWUShdTSsapZGfHuLFD1TbDspwoYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The facility consistently maintains a high standard of cleanliness upon entry and exit.",
"date": "2026-08-17T22:22:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Aletha, for the kind review! We strive to provide a clean and well-maintained facility for our customers. Let us know if there is anything else we can do to make your storage experience even better.",
"replyDate": "2026-07-21T18:29:44.000Z",
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{
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"author": "Renee Dunaway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgSfkXii9P-K5jWKV8vVoruyXnP4CDnUTxKC39_DvzK5vpcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had two storage units at one time. We are down to one now. Never any issues. Appreciate the professionalism always. Thank you\n8/23\nLike I said before good service always",
"date": "2026-08-23T15:59:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Renee, for the kind words and 5-star rating! We're thrilled to have provided you with a positive storage experience. Let us know if there's anything else we can assist you with.",
"replyDate": "2026-07-21T18:29:24.000Z",
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{
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"author": "Christopher Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGjhLdaYUF3Rt_sPsI4hV7EP5iyzVgrz5JU6TlkzSpO4v5nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this place! Friendly helpful staff. Well lit with plenty of security cameras. Well done American Classic",
"date": "2026-08-19T13:37:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Christopher! We are delighted that you are happy with our services and appreciate your kind words. If you ever need further assistance, feel free to reach out to us.",
"replyDate": "2026-08-21T18:29:27.000Z",
"tags": [
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"sentiment": "positive",
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{
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"author": "Jomar Leonard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYZm-6rTVSK4o_4Das1dbWALQDNx4We3eoFoIZq_NsXsHTIg5k=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had a great experience with American Classic Storage. The customer service has been excellent, and everyone I’ve dealt with has always been friendly, helpful, and welcoming. The location is also perfect for me because it’s conveniently located close to my apartment. Overall, I’m very satisfied with my experience and would definitely recommend them.\n\nI had a great experience with American Storage! They helped me find the best rate to store my trailer, and the entire process was quick, easy, and stress-free. A special shout-out to Nikki for going above and beyond to answer my questions and make sure I got the best option for my needs. Her customer service was outstanding—friendly, knowledgeable, and genuinely helpful. I highly recommend American Storage if you’re looking for a secure place to store your vehicle or trailer. Thank you again, Nikki!",
"date": "2026-08-27T21:25:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words, Jomar! We are delighted to hear that Nikki provided you with excellent customer service and helped make your experience with American Classic Storage a positive one. We truly appreciate your recommendation and hope to continue serving your storage needs. ",
"replyDate": "2026-07-17T01:39:48.000Z",
"tags": [
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"price",
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],
"sentiment": "positive",
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{
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"author": "Sharnette Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWfzX8FYCUikQnaxxBncy75DAJsBihU5ynGkvgXjtP-vdS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really good people please if u need a good storage place please come here Best place to store ur items.",
"date": "2026-08-31T20:41:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the recommendation Sharnette! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to us.",
"replyDate": "2026-05-21T18:29:21.000Z",
"tags": [],
"sentiment": "positive",
"locationIds": [
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{
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"author": "Charles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwIjf2g5aNDNOJuhu17oGq13a9-G8DMyLvHB7nM3SCUyUzUkc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in to get a unit during a tough life transition. Jennifer was so friendly and accommodating. She helped me get the right size that I needed and answered all the questions I had. Don’t look anywhere else, go see Jennifer!",
"date": "2026-08-27T16:44:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Charles! We're delighted to hear how Jennifer went above and beyond to assist you during a challenging time. Your positive feedback is truly appreciated, and we are always here to provide exceptional service to meet your storage needs. Thank you for choosing American Classic Storage!",
"replyDate": "2026-08-31T18:29:21.000Z",
"tags": [
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],
"sentiment": "positive",
"locationIds": [
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"locationCode": "ec9bc568-e1e4-4e9b-8322-afb7bea94708",
"locationName": "American Classic Storage"
},
{
"id": "83175883-f57e-4bde-8fdc-840aae99568b",
"author": "Elaine Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYWgFefhco2tU8_V-oxZCyv7vsia1lGz7c27N5B4Eq08yZ7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "We couldn’t ask for any better Service.\nAnytime we had a question or concern we were handled professionally and with kindness.",
"date": "2026-09-03T20:34:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Elaine for your business. Happy New Year. ",
"replyDate": "2023-09-21T18:29:22.000Z",
"tags": [
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],
"sentiment": "positive",
"locationIds": [
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},
{
"id": "35a7f349-98fb-4dd1-9c6c-11b37a5e16d4",
"author": "Jeffrey Latter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLF4bv4jCgrdYF_oG6yBI_ORFENmzRtj0PiG3N1Q1ZJevgaMQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best storage rental I have ever used highly recommend.",
"date": "2026-08-20T21:47:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Jeffrey! We are thrilled to hear that you had such a positive experience at our facility. If there's anything else we can do to assist you, please let us know. Your recommendation means a lot to us.",
"replyDate": "2026-07-21T18:29:51.000Z",
"tags": [],
"sentiment": "positive",
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"locationName": "American Classic Storage"
},
{
"id": "5efb1857-c263-4377-95c4-cc0534624fbd",
"author": "Barbara Gaddy",
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"rating": 5,
"text": "I have been with American Clasic Storage for a few years now. I have found so many wonderful people that help with anything I need. Clean units and wonderful security.",
"date": "2026-08-17T20:34:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Barbara, for your kind words and the 5-star rating! We are thrilled to hear that you have had such a positive experience with us. We appreciate your continued support and are here to assist you with anything you may need.",
"replyDate": "2026-08-21T18:29:36.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "Kiara Blount",
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"rating": 5,
"text": "I haven’t had any problems being with this storage it’s been 5 months I always get notifications when my bill is ready and it’s on auto pay so I get multiple notifications on when I am charged I truly appreciate it!",
"date": "2026-08-26T20:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Kiara! We're glad you find our notification system helpful and convenient. Your positive feedback is greatly appreciated!",
"replyDate": "2026-08-31T18:29:21.000Z",
"tags": [
"access"
],
"sentiment": "positive",
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"author": "Joann Horvath",
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"rating": 5,
"text": "Crystal was very professional and informative. We were in somewhat of a hurry Crystal calmly took care of the transfer of storage units. Crystal’s customer service is excellent.\nOn a different note I would like to see the pot holes filled and the rest of the roads seal coated. Considering our rate was increased.\nWe’ve been here for quite awhile. Thank you.",
"date": "2026-09-09T14:26:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Joann! We appreciate your kind words about Crystal's excellent customer service. We also value your feedback regarding the condition of the facility grounds. Your satisfaction is important to us, and we thank you for continuing to trust American Classic Storage with your storage needs.",
"replyDate": "2026-09-14T18:29:20.000Z",
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"rating": 5,
"text": "Very courteous and helpful staff. Clean location with good spaces.",
"date": "2026-08-22T21:33:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Dave. We really appreciate you taking the time out to share your experience with us !
Cheers,
American Classic Storage",
"replyDate": "2022-09-21T18:29:22.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "Gabriel Velez-Nunez",
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"rating": 5,
"text": "Kylie has been amazing all these months I've rented my storage unit. She Runs that location very well.",
"date": "2026-08-17T21:57:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Gabriel. We're glad to hear that you have been provided with excellent service at our Merrimac location. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your business!",
"replyDate": "2026-08-21T18:29:44.000Z",
"tags": [],
"sentiment": "positive",
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{
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"author": "Glenn Conner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhPz0k9cvaF_Cn6KB6wxCIFWd9giMrAjeMQkBVOWwLG0LENw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am 66 yrs-old and have had a good number of storage units over the years, as well as having worked in the Moving & Storage business for some years. I can say unequivocally, that they all pale in comparison to 2 & 17 / American Classic Storage, on RT2 / Tidewater Trail in FXBG, VA, in terms of cleanliness and friendly, quality service. When you consider the fair pricing, in my opinion, 2 & 17 / American Classic Storage can not be beat!",
"date": "2026-08-22T00:58:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your glowing review, Glenn! We are thrilled to hear about your positive experience with us and thank you for your kind words and feedback. We always strive to provide top quality service, cleanliness, and value to our customers. Thank you for choosing American Classic Storage for your storage needs, and we're grateful for your recommendation!",
"replyDate": "2026-06-21T18:29:24.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "Thomas Winter (THE INDEPENDENT)",
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"rating": 4,
"text": "Verry good experience",
"date": "2026-08-16T17:53:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear you had a very good experience, Thomas! Thank you for choosing American Classic Storage. Your feedback and rating are greatly appreciated.",
"replyDate": "2026-08-21T18:29:27.000Z",
"tags": [],
"sentiment": "positive",
"locationIds": [
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{
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"author": "Jamie Shannon",
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"rating": 5,
"text": "Easy to set up and get access but secured.",
"date": "2026-08-26T20:17:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jamie, for the wonderful feedback! We're thrilled to hear about your positive experience with accessing our storage facility and finding it secure. If you have any further comments or needs in the future, please don't hesitate to reach out.",
"replyDate": "2026-07-17T01:39:48.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "Diana Pearce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJN3y9Zm6lW4SYTPLfGv7j22-JhDbV9ylSKsxSyRWvDew_8-w=s64-c-rp-mo-br100",
"rating": 4,
"text": "Staffing are polite",
"date": "2026-08-29T21:55:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Diana! We are glad to have you as our customer. If there's anything else we can do to enhance your experience, please do not hesitate to let us know.",
"replyDate": "2026-08-31T18:29:21.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "Bernard Wooden",
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"rating": 5,
"text": "Very nice staff. Easy in and out.",
"date": "2026-08-25T19:16:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bernard, for your kind words and positive rating! We appreciate your business.",
"replyDate": "2026-08-31T18:29:21.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "Matt Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4ZskPkCRMwAaEPOBY4a6oOY0V_xKApIte-uht-xOozpFDSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been storing a boat here for years as well as renting storage lockers for varying periods of time. The manager is always very helpful and the units are always clean and very well kept.",
"date": "2026-08-31T20:59:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matt, for your positive review! We value your continued trust in us to store your belongings. If there's anything else we can assist you with, please don't hesitate to reach out. ",
"replyDate": "2026-09-07T18:29:22.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive",
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},
{
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"author": "Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQzkJ8beM7AxrZK9qQsme7n8fc8pknM7cgFWTu_OGO8_wA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with on-site management and accidently left locker unsecured and notify. Would tell anyone to rent from this facility.",
"date": "2026-08-11T15:52:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Henry! We're thrilled to hear you're happy with our services. Your recommendation means a lot to us.",
"replyDate": "2026-05-21T18:29:51.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "Donna Assion",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJn3eB1G0UlQP-llXd_sVoYil_TxYJXMCP1dxsPh0SeKTyBUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The personnel are very friendly and helpful",
"date": "2026-08-17T20:27:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Donna, we are thrilled to hear about your positive experience with our friendly and helpful team at American Classic Storage. Thank you for taking the time to share your feedback and for giving us a 5-star rating. ",
"replyDate": "2026-08-21T18:29:36.000Z",
"tags": [
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],
"sentiment": "positive",
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{
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"author": "William Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDfGoF7T0wyOccfhWp1Q5KD1y6wp8CY2sLgaou9HTIbozB5eBt8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs Veronica was very helpful today and she definitely need to stay around more often glad I got to meet her",
"date": "2026-08-25T19:11:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for recognizing Veronica's excellent service, William! We value your 5-star rating. Let us know if there's anything else we can assist you with in the future.",
"replyDate": "2026-08-24T18:29:21.000Z",
"tags": [
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],
"sentiment": "positive",
"locationIds": [
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"locationCode": "6a7cadbf-cc18-4c3b-8269-7dc0f165ec13",
"locationName": "American Classic Storage"
},
{
"id": "09a3a75b-5ea9-46c8-94a5-39b61d226346",
"author": "Latisha Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrlgBjp10wmcwSXU45FMUog4BbQqzw2Y36b-TTwuvGuvKA4Z5rlA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff very helpful and responsive. Clean property and plenty of options.",
"date": "2026-09-01T21:14:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Latisha, for your kind words! We are glad to hear you had a positive experience at American Classic Storage. Let us know if there is anything else we can assist you with.",
"replyDate": "2026-09-07T18:29:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive",
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},
{
"id": "61561728-8f7f-464e-8235-6602b953d8e0",
"author": "meresh 500",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXts-S2hG2OV0-ta9p2iW0RRi1f3eh9YQ_j304g6S0yK85wRC_Y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, secure storage facility. Professional and friendly staff.",
"date": "2026-08-22T13:00:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, meresh 500, for the great review! We strive to provide a clean, secure facility with professional and friendly staff. We appreciate your positive feedback and your business!",
"replyDate": "2026-08-24T18:29:22.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive",
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{
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"author": "Rebecca Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnOPpjrOW0FpaXqDquAvRXh3mhTi7hZm-ESjEqx5NZp0QqtDI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was AWESOME. Very friendly and helpful. Helped me find the right people to move some very heavy items.",
"date": "2026-08-17T20:07:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Rebecca. We are thrilled to learn that you had a positive experience with us!",
"replyDate": "2025-09-21T18:29:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive",
"locationIds": [
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{
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"author": "Ashley Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvNX5eYU0yAECK-FImlThSwW26p_TuwFg-S4_wcSd5uret-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "As soon as I walked into the office to get the information for my storage unit, the hospitality and customer service was amazing!! I’m so glad I made the choice to have a unit with them.",
"date": "2026-08-21T17:08:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your great experience, Ashley. Your satisfaction is our priority, and we are glad you chose our facility for your storage needs. Thank you for the positive feedback!",
"replyDate": "2026-08-24T18:29:24.000Z",
"tags": [],
"sentiment": "positive",
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{
"id": "dcf66c48-e5b4-4028-943c-6ae95a20a7be",
"author": "Faith Alston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSy84LP7nQygoKBEZY2fYQ1_7uk9oSWT70jIIH9lrqTvRFbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "highly recommend using them , great service",
"date": "2026-08-15T21:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Faith! We are thrilled that you had a great experience with us. Your recommendation means a lot, and we appreciate your trust in our services.",
"replyDate": "2026-08-21T18:29:27.000Z",
"tags": [],
"sentiment": "positive",
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},
{
"id": "7bdd1c61-15af-4138-9f91-112fd4d4da3b",
"author": "Storm Black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSrww4vohDtm1HKdb5D9NdJF65XKRNbppuLRthQsJ3uCovQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had a rental from American classic for years. Love the location and safety of their units.",
"date": "2026-08-26T20:17:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Storm, for your positive review and for being a loyal customer! We're delighted to hear that you appreciate the location and safety of our units. Your feedback means a lot to us!",
"replyDate": "2026-09-03T01:39:48.000Z",
"tags": [
"security"
],
"sentiment": "positive",
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"locationName": "American Classic Storage"
},
{
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"author": "SHEILA EASON",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPlIEi1shACSuo6Wi_3xMi3bdiIP62unxIRd2DADbb54Jsiq9M=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with you all for 6 years and when it got hard for me you all bless me and I want to say thank you",
"date": "2026-08-28T20:53:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Sheila. We greatly appreciate your loyalty and are happy we could help support you during difficult times. Your satisfaction is important to us, and we're here for you whenever you need us.",
"replyDate": "2026-08-31T18:29:21.000Z",
"tags": [],
"sentiment": "positive",
"locationIds": [
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"locationName": "American Classic Storage"
},
{
"id": "e497718c-94e4-4e44-85a3-940d48f84651",
"author": "Josue Tomassini",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA3C2MYYg_RQes683q4n4lY_xxaFII1F4_YkM0Uob4WOkJlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Veronica, customer service 10 out of 10, very efficient in her work, thank you for your help, I recommend Veronica.",
"date": "2026-08-25T16:53:18.000Z",
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"reply": "Thank you for your glowing review, Josue! We appreciate your recommendation and are delighted that you had such a positive experience with us.",
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"reply": "Thank you so much for your kind words, Valonda! We are thrilled to hear about your positive experience with us. Thank you for trusting us to provide a safe and secure environment for your storage needs. Your feedback means a lot to us, and we're here for you whenever you need us.",
"replyDate": "2026-06-21T18:29:22.000Z",
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"text": "I LOVE DOING BUSINESS.i just referred my cousin to them.",
"date": "2026-08-03T20:07:58.000Z",
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"reply": "Thank you, Kathy, for the positive review! We are so glad that our services have been helpful for your family. We appreciate your business!",
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"text": "Cleanliness service and attention to detail is always perfect. Enjoy dealing with these fine people.",
"date": "2026-08-17T20:27:17.000Z",
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"reply": "Thank you, Stephen, for your kind words! We're glad you had a positive experience with us at American Classic Storage. We greatly appreciate your business and support! ",
"replyDate": "2026-04-21T18:29:36.000Z",
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"rating": 5,
"text": "I had to consolidate my storage units and the staff were very helpful 🙂",
"date": "2026-08-22T21:37:54.000Z",
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"reply": "Thank you for sharing your positive experience, Karla! We are delighted to hear that our staff was able to assist you with consolidating your storage units. We appreciate your feedback and your 5-star rating. If you need any further assistance, please don't hesitate to reach out.",
"replyDate": "2026-08-24T18:29:21.000Z",
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"rating": 5,
"text": "Super easy to deal with. Did all paperwork over the phone/online. They have locks etc. Clean/safe.",
"date": "2026-08-27T22:24:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lisa, for your 5-star review! We are thrilled that you found our rental process convenient and that the facility met your expectations for cleanliness and safety. Your feedback is greatly appreciated.",
"replyDate": "2026-08-31T18:29:20.000Z",
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"author": "Delaney Dorazio",
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"rating": 5,
"text": "Chris, the store manager is very helpful and communicative! The site is also well kept, clean, and easily accessible. The renting process was easy and straightforward, and the lease was explained to me in full so I felt like I knew exactly what I was getting into as a first time storage unit renter. Thank you for making my college move in process so much easier!",
"date": "2026-08-20T15:34:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Delaney for the wonderfully detailed review and kind words about our manager and facility. We strive to provide a seamless and informative renting experience for all our customers. We appreciate your business and the time you took to share your positive experience!",
"replyDate": "2026-08-21T18:29:22.000Z",
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{
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"author": "Catherine S.",
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"rating": 5,
"text": "Very easy to use and great quality!",
"date": "2026-07-31T20:48:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Catherine, for the great review! We are thrilled you had a positive experience using our facility. Your business is truly appreciated!",
"replyDate": "2026-08-21T18:29:44.000Z",
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{
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"rating": 5,
"text": "Amazing experience. The units them selfs are so nice spacious and clean. And the receptionist and the people that work in there are also just so very nice and kind and helpful 10/10 experience storing my belongings there they give u a large since of safety unlock some other storage units I know for a fact I put my belongings in the right hands ❤️",
"date": "2026-08-20T22:36:24.000Z",
"verifiedTenant": false,
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"reply": "Thank you, Cierra, for your glowing review! We are thrilled to hear about your amazing experience storing with us. Providing a secure and convenient storage solution is always our top priority, and we appreciate your kind words about our team members. Thank you for choosing American Classic Storage. We're grateful for your trust in us to keep your belongings safe.",
"replyDate": "2026-08-21T18:29:24.000Z",
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"rating": 5,
"text": "Staff is always positive and approachable with all interactions. Have found no difficulties in getting active support and resolve.",
"date": "2026-08-12T09:57:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Eve! Your satisfaction is our top priority and we are always here to help!",
"replyDate": "2026-06-21T18:29:27.000Z",
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"author": "Evelyn Hawkins",
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"rating": 5,
"text": "I had a great experience with American Classic Storage. The facility is clean, secure, and well maintained, and the entire process was quick and easy. The staff was friendly, professional, and very helpful, especially during a stressful time when I needed storage quickly. Everything was explained clearly, and I felt comfortable knowing my belongings were in a safe place. I would definitely recommend American Classic Storage to anyone looking for reliable storage and great customer service.",
"date": "2026-08-25T19:13:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for such a wonderful review, Evelyn! We greatly appreciate your positive feedback and are thrilled that you had a great experience with American Classic Storage. Providing a clean, secure facility and exceptional customer service is our priority, and we are thrilled to hear that we met your expectations. Thank you for recommending us. If you need anything in the future, don't hesitate to reach out.",
"replyDate": "2026-09-03T01:39:48.000Z",
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"author": "Nicole Horton",
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"rating": 5,
"text": "I scheduled my storage unit online. It was easy very simple and when I went into the office everything was ready for me all I had to do was go to my storage unit. I only went into the office to be sure that I had everything I needed, I only had to get my combination to the lock that they had already put on the storage unit. It was so easy so simple and they are so friendly.",
"date": "2026-08-26T20:40:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Nicole! We are pleased to hear that your process with us was smooth, simple, and friendly. We strive to make our customers' storage experiences as convenient and pleasant as possible. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your positive rating and your business!",
"replyDate": "2026-08-31T18:29:21.000Z",
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{
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"author": "nicholas davenport",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYFcmhDqN00GJnbwhKt9VgJHzK6FXVydxouy61QZNQ-qbOgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The unit was nice and clean w no water leaks. The property is always clean too and the ladies at the front desk are very helpful as well. But the constant price increases are too much. They definitely haven’t upgraded anything that I noticed to justify the constant increase",
"date": "2026-08-20T22:10:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Nicholas! We are delighted to hear that you had a great experience with us. Please don't hesitate to reach out if you need any assistance in the future.",
"replyDate": "2026-06-21T18:29:21.000Z",
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"author": "Rob",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpjqBsW36HxnXtMvJy7QvWytufaYQzNSyvLCeMV71Jie_oSNY=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff has amazing customer service and very helpful. They offer great rates and can tour a unit before committing to see if it meets your needs.",
"date": "2026-08-29T17:32:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rob, for the positive review! We are pleased to hear that our staff provided excellent customer service and that you found our rates competitive. We strive to make the storage experience as convenient and satisfactory as possible for our customers at American Classic Storage. Your feedback is much appreciated!",
"replyDate": "2026-08-31T18:29:22.000Z",
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}