{"summary":{"average":4.8,"total":126,"distribution":{"1":3,"2":0,"3":2,"4":11,"5":110}},"reviews":[{"id":"faf72268-1adb-4738-acb1-151639be210c","author":"Brandon Nguyen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWDxEv8PK3e5Nw3Le5YZNExm7nTVX6odgbSMqH0bHJyN7EcUNO-=s64-c-rp-mo-ba12-br100","rating":5,"text":"This facility was clean and very well organized! Tana was very sweet and respectable and the rates are crazy cheap!! Definitely recommend R.R.S for all your storage needs!","date":"2026-07-31T17:54:18.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for taking the time out of your day to leave us a review Brandon! We appreciate your kind words, business, and support, have a good one! ","replyDate":"2026-08-02T16:41:10.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"15bb8fb3-3bd5-4c40-b91d-9f21ad36f6c9","author":"Williamson Desiree","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJXygLcTZ_2pJOg56XBdSnAQWOFmlwfvglK04DgGd_qhaco=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2026-07-31T00:14:26.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Williamson. Thank you so much for the positive review!","replyDate":"2026-08-02T16:41:10.000Z","tags":[],"sentiment":"positive"},{"id":"9f6559ae-94bc-4c46-9e98-43d0c82fea69","author":"Mauriciopineda Mangandy","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWY4OXXML4srO3XDDEDdxjckovDXz6xIfF9G-nrEpveBpCbvHe8=s64-c-rp-mo-br100","rating":5,"text":"Thank you for everything, Elizabeth.","date":"2026-07-03T19:55:37.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Mauriciopineda. Thanks for taking the time to share your experience with us. We truly appreciate it! ","replyDate":"2026-08-02T16:41:10.000Z","tags":[],"sentiment":"positive"},{"id":"b5783fef-3851-4b14-bb97-168403579dab","author":"Kim HE","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX6grnxozWcthXxSQ0U6Jed6w-BuOS2xjfhSeRIdSLMSwzjqWMltw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Loved exploring an option of storage with them and the woman. I talked to was very helpful and knowledgeable just on the phone alone without even meeting her.","date":"2026-06-12T21:53:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kim. We are thrilled to learn that you had a positive experience with us, and look forward to helping you solve any and all future storage problems! ","replyDate":"2026-07-02T16:41:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"694ff456-fb8b-4ef6-aa00-86d0a6eb6359","author":"Fred Wright","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIO-ebSLKPSuyolkoAgMppMpvDColFtcnLPUuS1oK5ivEgSFA=s64-c-rp-mo-br100","rating":5,"text":"Easy process, no lock and key to buy, Liz the Manager is highly professional and on top of everything","date":"2026-06-01T13:11:11.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Fred. Thank you for leaving us a kind review, we appreciate your support! ","replyDate":"2026-06-02T16:41:10.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"d051847d-243f-48ea-904a-2f8d90ae15e4","author":"Max Kaufman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVYOPE_j5REAv33kxji9005BPHLgcEfubZP7fkF0bFdHpE2_1g=s64-c-rp-mo-br100","rating":5,"text":"A super clean facility with exceptional customer service! Liz was awesome in helping me pick a unit and lease it quickly.","date":"2026-04-28T15:29:36.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Max. Thank you for leaving us a kind review, we appreciate your support! ","replyDate":"2026-05-02T16:41:10.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"54939321-5b88-42b3-bbbf-123ded9cd158","author":"Rahul Rai","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVbkZJDIW9tsgqNtaDgCNRYDmPnJNxeem4QgqyA4Q21DYSJu0_cFA=s64-c-rp-mo-br100","rating":5,"text":"Extremely cooperative and professional staff and they accommodated all my request during my recent move from east coast. Storage is super clean and easily accessible throughout the day with the smartphone app. I will highly recommend this place","date":"2026-04-03T15:01:13.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Rahul, thank you for the review! Your feedback is appreciated. ","replyDate":"2026-05-02T16:41:10.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"4a9d4355-f5cd-44f3-b52e-d27ca1d8b9b1","author":"Tanya Thompson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWW5ZH_XwNTBId4ZHh6JvsfBjuDQoqrgDVX1GIbcddVFB8kfwmX=s64-c-rp-mo-ba12-br100","rating":5,"text":"The staff is on point! The atmosphere feels safe and inviting! Hi rent there today! The pricing is perfect and the staff is very friendly and professional.","date":"2026-01-10T17:43:30.000Z","verifiedTenant":false,"featured":false,"tags":["staff","price","security"],"sentiment":"positive"},{"id":"2aa107d5-f853-423f-924d-97d109a83195","author":"Natasha Elliott","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIy8_hKMBnEiqCQKHq6nO8NiV0Uh9n8fPoZszP-xnOu6Cux_w=s64-c-rp-mo-ba12-br100","rating":5,"text":"Liz makes this place sparkle!! I would highly recommend renting a storage unit here as the facility is very clean and well maintained.","date":"2026-01-09T18:25:34.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness"],"sentiment":"positive"},{"id":"fcf72d64-9368-4fa7-b6b3-e7f88bc61b4d","author":"Bengy Gonzales","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXypwd4jvX7e-ku0oE1AVvtlqRDC15_Ds1AQcKhIQ5pesNRx81Z=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-01-06T15:48:17.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"60f7b0ee-964e-4322-9dcf-837a6796196e","author":"Thomas Yedinak","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVHPKKcY8pajveAN71si6b6JRLTz0tRCZVVCiDKFrnGXpMlv7Q=s64-c-rp-mo-br100","rating":4,"text":"The place is clean, well kept and safe. Smells nice and at a great price.","date":"2025-12-19T23:42:45.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"bf2eb9e6-4d5e-474e-9b63-994e38feee6b","author":"Abbey Friedman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXgaY_kQDTM9yZjG-yNMfoZ82tJDb4MNEcXWfetEhysnMwgBSKM=s64-c-rp-mo-br100","rating":5,"text":"When we went to go look at storage units we had a great experience with Liz. She was so helpful, very resourceful, and respectful!! We moved farther than expected but definitely will be back when we are ready to get storage by my parents. We will come back to see Liz!","date":"2025-10-11T02:32:55.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"aa708ec6-1191-4ac0-8e09-35d24a45db82","author":"Donavan Rodriguez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKkZpyYLVESCTi_sTRppJw32wAELJv1MfzbVY2OVFgKdBC_nw=s64-c-rp-mo-br100","rating":5,"text":"Stopped in to get some pricing for a storage liz at the front was very helpful answered all my questions. Have me a small tour to look at different sizes and had recommendations for the size unit I would need for all my things . Very helpful very professional I will be storing my things here thank you liz","date":"2025-10-09T19:25:39.000Z","verifiedTenant":false,"featured":false,"tags":["staff","price"],"sentiment":"positive"},{"id":"d8445d3f-12a9-4bfa-9cc3-37598b6161f8","author":"We On The way","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXSALnxKn-scgqgRqBPJuZ_F_qJgcPy3PLZbfNnhiRQrMJI-y2R=s64-c-rp-mo-br100","rating":5,"text":"The customer service I received from Lizz was absolutely outstanding. She went above and beyond to help me. The storage is very clean and uses smart entry. Highly recommend!","date":"2025-10-05T23:57:25.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","access"],"sentiment":"positive"},{"id":"f59f08d8-e1ef-482e-959d-db9e0b5b2034","author":"Christina Jasper","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVqLzJo_mMhdv-VMtOJZXcXoVEzv3lME_HDjsogq29NYtXloqtsyg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2025-09-26T22:27:35.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Christina! 😊 Many thanks for giving us a 5-star review! Your support means a lot to our entire team here at Red Rocks Self Storage. We strive to make sure all our customers have an outstanding experience with us. Looking forward to being your trusted choice for storage solutions!","replyDate":"2025-10-02T16:41:10.000Z","tags":[],"sentiment":"positive"},{"id":"89a0ef86-d801-45ea-9979-2c700609cc7e","author":"Artesia","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIpHVKsdQ3ROhARmeMuDKnLsP80IZVLYkBIxo_ab1GEVEwmj-oy=s64-c-rp-mo-br100","rating":5,"text":"First day getting my new storage unit, Liz was so helpful walking me through everything incl. how to phone access without being condescending.  Units are all sizes, very clean, easy access","date":"2025-09-10T16:55:48.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review, Artesia! We are so happy that Liz was able to make the move-in process easy and painless. We take pride in our employees and their exceptional customer service. ","replyDate":"2025-10-02T16:41:10.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"ed73a0cb-8369-4b2b-a161-d1034d9e01dc","author":"munoz tyra","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXtoj2M_5zg-T2ztEBKJQa0hhyH41pTWticUMepoGE71Dg5KBYZ=s64-c-rp-mo-br100","rating":5,"text":"Came in to rent a storage and was able to get in within 15 mins. Easy to access through the app clean space and always has rollers available for when needing to store big items I highly recommend getting a storage here","date":"2025-09-03T17:28:06.000Z","verifiedTenant":false,"featured":false,"reply":"We are ecstatic that you had such a good experience! The smart lock integration definitely speeds up the move-in process. If you don't mind me asking, do you remember which staff member helped you out that day?","replyDate":"2025-10-02T16:41:10.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"c2c16af2-f514-402c-898a-7605cbf9a489","author":"Kyle Robinson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ4uW2IJSUVzIJosepBknmnyqJqNvYMOP4-kYtdjZHShhkXMg=s64-c-rp-mo-ba12-br100","rating":5,"text":"I’ve been renting here for a little over a month now, and my experience has been outstanding. Liz, the manager, has been incredibly kind, professional, and helpful from the start. The facility is always spotless and welcoming, which really sets it apart. The rolling carts made moving my belongings in so much easier, and they’re clearly well-maintained. The elevator is spacious enough to handle large furniture with no problem. Overall, this storage facility has exceeded my expectations, and I would highly recommend it to anyone in need of a reliable, clean, and well-managed place to store their belongings.","date":"2025-08-22T22:11:12.000Z","verifiedTenant":false,"featured":false,"reply":"Kyle! Thank you so much for your glowing review. Liz is a customer service all-star and we are so happy to have her as a part of our team. We are also excited to hear that you enjoyed the cleanliness and the ease of use at Red Rocks. Your kind words will be passed on. Have a great day!","replyDate":"2025-10-02T16:41:10.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"07062e4e-45f2-4737-961c-f7c458a1c4b1","author":"Samuel Muldoon","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXUHCNObdzT9trjudvs-UbNhlf1cxYlP98Q9FlFrzdujQkRgyEv=s64-c-rp-mo-ba12-br100","rating":4,"text":"There is no option to use a metal key. This storage place uses cellphone Bluetooth only to unlock the doors. Virtual keys / digital keys are used. I prefer old fashioned metal keys myself. Also, there is insufficient parking for guests who are loading and unloading. There is only enough space for one or two cars to park near the sliding glass doors for the indoor climate controlled storage units. There are lots of signs are put up saying \"you will be towed if you park here\". They better hope they never have three customers all try to park and enter the building at the same time. They should let people park in some of the spots near the sliding glass doors that say \"no parking\". Other than that, this storage place is fine.","date":"2025-07-30T14:22:57.000Z","verifiedTenant":false,"featured":false,"reply":"Hello there, Sam! Thank you for taking the time to leave a detailed review. We appreciate your feedback as it helps us keep our operations running in the right lane. We understand that transitioning from traditional metal keys to digital access can feel like a sharp turn for some. Our Bluetooth-enabled entry system is designed to streamline access while enhancing security and reducing unnecessary stops along the way. That said, we value every customer's comfort and will continue monitoring feedback to ensure the user experience stays on the right track. Regarding parking availability—you're absolutely right that it can feel like a tight squeeze during peak hours. The designated loading zones near the sliding glass doors are intended to maintain a smooth traffic flow while retaining ease of access. Clear signage, including \"no parking\" notices, is in place to ensure that access remains open for all tenants and to prevent other tenants potentially being blocked from their units. Your input acts as a helpful signal, and we will certainly evaluate whether adjustments to parking guidelines or access points could help keep things moving efficiently, especially during busier times. Thanks again for your feedback, Sam. We're glad to hear that, aside from these roadblocks, your overall experience was positive. We look forward to continuing to provide you with a safe and secure storage solution.","replyDate":"2025-10-02T16:41:10.000Z","tags":["access"],"sentiment":"positive"},{"id":"3bb9e36f-5d7e-4bd6-a054-459ca909a1ff","author":"Karl Phillips","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVtMtMiiiiWWtj23e7AJC5jB-IFAaYodciLUthRfwfzH8xkKHE5=s64-c-rp-mo-br100","rating":5,"text":"I use this storage unit for my business materials and it’s been great.The place is always clean, well-kept, and I never have any issues with access, which is huge for me since I’m in and out pretty often. It’s been a solid spot for what I need. Highly recommend.","date":"2025-06-28T12:54:23.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks, Karl! We take pride in having a facility that is business friendly, no matter the size. We are so happy that we can be consistent and reliable in your daily life! Owning a business is hard, and we hope that you feel like we take a little bit of the load off your shoulders. ","replyDate":"2025-10-02T16:41:11.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"412b7347-2500-46ea-93ee-9e4773bbf31c","author":"Yesenia Phillips","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUm1TFydPNh6cIHhDR5aZR25gjpvDUYruOr8N5e2emkVznm_ZQ=s64-c-rp-mo-br100","rating":5,"text":"had such a good experience at this storage place! Liz was helpful and really nice—she made everything easy from the start. The facility is always clean and well taken care of, and we’ve never had any issues getting in or out. It’s been super convenient and hassle-free. Definitely recommend!","date":"2025-06-28T12:51:55.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Yesenia,<br>Thank you so much for merging onto our review lane with such kind words! We're thrilled to hear that your experience with us has been smooth from start to finish. Liz is truly a standout on our team, and we'll be sure to pass along your praise—she always goes the extra mile to keep things moving without delays. It’s great to know that our clean, well-maintained facility and reliable access have kept your storage journey hassle-free and free of roadblocks. Your recommendation means the world to us—it helps keep us on the right track and signals to others that we’re a dependable stop for their storage needs.<br><br>Wishing you continued ease on all your routes ahead!<br><br>Warm regards,<br>Red Rocks Team","replyDate":"2025-10-02T16:41:11.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"5ab2517f-0227-47b8-815f-db7829df3b55","author":"Andy Giesbrecht","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIj2U2PwAvbYy0oeJlP4yXqG7F_CuwcqBtIUgkz_kcmt5Mv2w=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very nice facility with a great app and customer experience. Donovan was very helpful!","date":"2025-06-16T17:01:49.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Andy, thank you for the awesome review! We’re glad you had a smooth experience and that Donovan took good care of you. It's always our goal to make things easy and convenient, so it’s great to hear the app and our service delivered!<br><br>– Liz, Assistant Manager<br>Red Rocks Self Storage","replyDate":"2025-09-02T16:41:11.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"b602d3ac-a1e5-4c01-a86d-6679250da222","author":"Yesica Moreno","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLN_MrqfSsQyu4kyF0Es295Jqe8JpF8HVQIGyN-7U7o4Csgrw=s64-c-rp-mo-br100","rating":5,"text":"I loved how Ms. Liz attended me and helped me, made me fell welcome and everything went smooth and easy. Thank you so much.","date":"2025-06-06T18:02:43.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Yesica, thank you so much for your kind words! I'm so glad I could help make your experience a smooth and welcoming one. It was truly a pleasure assisting you. If you ever need anything, don’t hesitate to reach out!<br><br>– Liz, Assistant Manager<br>Red Rocks Self Storage","replyDate":"2025-09-02T16:41:11.000Z","tags":[],"sentiment":"positive"},{"id":"790358a1-a4f5-4a56-8607-bc98378f7d79","author":"Ernest Galacgac","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJm4MHu8c-9KeIB_QQTsVJ9KF3_9W1OJ-rgokP2oDqFlbDF2w=s64-c-rp-mo-br100","rating":5,"text":"Red Rock Self-Storage  this is a great place to store your extra items from your home and business.  The place is extra clean, the people there are knowledgeable and very friendly and always willing to help.","date":"2025-05-06T23:16:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Ernest, for taking the time to leave us a review. We appreciate your feedback and are always striving to improve our services. If there are specific areas where you feel we could enhance your experience, please let us know. Our goal is to provide the best storage solutions possible, and your input is invaluable in helping us achieve that. We're here to assist you with any concerns or questions you may have.<br><br>Best regards,<br>The Red Rocks Storage Management Team","replyDate":"2024-09-02T16:41:11.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"e95a8e1e-2bcb-4a94-ab3e-073191dee5f9","author":"Adrien","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLDg12dT-WT3Q3dWzs6GhPb0BneHk8ry3uulsHBiHnr7nss6g=s64-c-rp-mo-br100","rating":5,"text":"Location is very clean, quiet and in a perfect area away from heavy foot traffic. Ken was very helpful in getting everything setup, and Liz kept the grounds spotless while also assisting me with move-in. Only a month into my lease, but it’s a 5 star experience so far.","date":"2025-05-06T13:21:41.000Z","verifiedTenant":false,"featured":false,"reply":"Hey Adrien—thanks for the kind words! We’re so glad Ken and Liz made your move-in a breeze and that you're enjoying the peace and cleanliness of the facility. We’ll do everything we can to keep that 5-star experience going strong!","replyDate":"2025-09-02T16:41:11.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"0f8ba025-afaf-48a4-aeab-eb5e49cf5de8","author":"Brandon Servantes","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUjYT22EnVqZUyTQNgIh0IDJy30TWl9vfMJLA1YylZiW05SSn8=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2025-05-06T06:06:37.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5 Star review! We are happy to serve you. ","replyDate":"2025-09-02T16:41:11.000Z","tags":[],"sentiment":"positive"},{"id":"76136f15-d5bf-4089-8a23-32dac0d86801","author":"Kaylie McSperitt 1997","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVlSNU7Jmux-EM34rVAwTx3AlccL6HwQTL-DlZgTDY3si8Ifc2F=s64-c-rp-mo-br100","rating":5,"text":"This place is super clean and the climate control works very good! I was in there again today dropping some stuff off to my unit and I’m very happy with how cool it is in there! I feel my stuff is safe here and I am very happy with how everything works here. Liz is super nice and helpful with anything you need and explaining things to you! Thank you so much!","date":"2025-05-04T02:04:33.000Z","verifiedTenant":false,"featured":false,"reply":"Kaylie, this is such a kind review—thank you! We’re so happy you’re enjoying the climate-controlled comfort and that everything is working just as it should. We’ll make sure Liz sees your shoutout—she’s a rockstar and always happy to help!","replyDate":"2025-09-02T16:41:11.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"5edff9db-f873-4063-a486-5d05b77872a9","author":"Benjamin Lang","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLunS6gWwUmQIGzX__IdZ2aBZCwLCvb3l1egSbYaznAg6YYTA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Liz is the Best!!! Anytime I had a problem she went above and beyond to help me!","date":"2025-05-01T16:29:38.000Z","verifiedTenant":false,"featured":false,"reply":"Ben, you made Liz’s day! She truly cares about our tenants, and we're so glad her extra effort stood out to you. Thanks for being part of the Red Rocks family!","replyDate":"2025-09-02T16:41:11.000Z","tags":[],"sentiment":"positive"},{"id":"6c838620-5659-45cc-8ca7-431f923ca40e","author":"Jim Janelle","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUc-z1vbOwABOQQBM_mUiwXjAUqhbCgfUeWRYv-9F9sgH5kiLd3=s64-c-rp-mo-br100","rating":5,"text":"Excellent storage facility. Friendly and helpful staff. The facility is very clean and well maintained. Highly recommend","date":"2025-04-29T02:56:01.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Jim—thank you so much for the kind words! We take great pride in keeping our facility spotless and our team approachable. We’re glad you had such a positive experience with us!","replyDate":"2025-09-02T16:41:11.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"9b324cc6-9786-4d31-98ab-98805f784cbb","author":"Jesse Marks","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVV2_FVZdqgpZ3gVJG4iMwI-Lhe8N2d0DifGvFYOEW8Ivh9yck=s64-c-rp-mo-br100","rating":5,"text":"Great location! Very helpful and will work with you to fulfill your needs","date":"2025-04-28T19:15:12.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks so much, Jesse! We’re glad you enjoyed the location and found our team helpful—we always aim to go the extra mile to meet each tenant’s needs. Let us know if there’s ever anything else we can do for you! -The RRSS Team","replyDate":"2025-09-02T16:41:11.000Z","tags":["staff"],"sentiment":"positive"},{"id":"3e49a216-8974-455d-b738-9ab1c1eb76ab","author":"Maria Casillas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK7CVf0t246Vcf30KWR2RnEb6VEU0GV-eGADvOF0qEPcMUEKg=s64-c-rp-mo-ba12-br100","rating":5,"text":"This storage place is very clean well maintained and has great customer services Liz was great at getting us set up. Thankfully they had carts to load stuff","date":"2025-04-21T22:22:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Maria! Your review means a lot to us. We are so happy to hear that Liz was so helpful! We are also glad that you found our carts useful. ","replyDate":"2025-09-02T16:41:11.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"61f02e05-56c9-41a8-8745-3a584d368b0c","author":"Janelle Breton","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWuDodseZydAOYin6X7z3NFf4wXBssDFG98Yweh7QiFnoB10ZD2=s64-c-rp-mo-ba12-br100","rating":5,"text":"They were very helpful getting me all set up! I’m very happy with the unit, the cleanliness and the security of the building. I wish I could remember the name of the representative who helped because she was awesome and very patient!","date":"2025-04-11T18:18:12.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Janelle,<br>Thank you for the wonderful feedback! We're so glad to hear you’re happy with your unit and the cleanliness and security of our facility. We'll be sure to pass along your kind words to the team — they’ll love hearing it! We're always here if you need anything.<br><br>– Red Rocks Self Storage Team","replyDate":"2025-09-02T16:41:11.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"30f79809-f77d-4336-8385-74fba8f9d1ce","author":"Ruth S","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJpCmrTkN3B72GGN6PQxyfhTAfnP0P9BqV0xbaK7nl5ZMiq8A=s64-c-rp-mo-br100","rating":5,"text":"Great staff :)!","date":"2025-04-06T02:42:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Ruth! We think they're pretty great too 😊. We appreciate you choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:11.000Z","tags":["staff"],"sentiment":"positive"},{"id":"9a9c797f-9765-4af8-a7ff-6713ae160bbf","author":"M B (WickedChill)","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWkzRb8fGwM44zC4E651IGfmdAA_oI7D56LTI78F20jv7XUFTc=s64-c-rp-mo-br100","rating":5,"text":"This is a great new facility with the latest tech. I love using their app to enter the gates. You don’t bring a lock since the lock is also mapped to their app. The assistant manager Liz is fantastic and very helpful.","date":"2025-03-29T17:07:17.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks so much for the awesome review, MB! We're thrilled you're enjoying the high-tech features—especially our app-controlled gates and smart-lock system. Liz truly is fantastic, and we'll be sure to pass along your kind words. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:11.000Z","tags":["staff","access","security"],"sentiment":"positive"},{"id":"88e80bb8-a4d7-4943-ba35-a3d90da420b6","author":"Roberto Martinez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI9VksgfFonVsMfQX0MjU08IjghsNjpWjBn6djje1mE6x-UqQ=s64-c-rp-mo-br100","rating":5,"text":"The people here are very nice. Donovan was very helpful over the phone. He was very polite. Liz is a wonderful person. She went out of her way. Couldn't ask for anything more. Thank you so much.","date":"2025-03-26T20:58:53.000Z","verifiedTenant":false,"featured":false,"reply":"Roberto, thank you for the kind words! We're so glad to hear that Donovan and Liz made your experience a great one. We’re proud to have a team that genuinely cares and goes the extra mile, and it means a lot that you noticed. We truly appreciate you choosing Red Rocks Self Storage and are always here if you need anything. Thanks again!","replyDate":"2025-09-02T16:41:11.000Z","tags":["staff"],"sentiment":"positive"},{"id":"837d70a6-bcfa-439b-947f-9905dfae092b","author":"Jessica Pietrowski","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ44CS14B5BEh6CnA_EjSQ19hTkuV1C025OaY4LfsZjfuHn5EdU=s64-c-rp-mo-ba12-br100","rating":5,"text":"I love it here I've been there for almost a year I feel safe there there's been no break-ins now my stuff has been stolen it's been amazing I will go nowhere else while I'm here in Colorado!","date":"2025-03-26T18:30:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Jessica! We're thrilled to hear you've had such a positive and safe experience this past year. Keeping your belongings secure and giving you peace of mind is always our top priority. We're honored to be your go-to choice in Colorado and look forward to many more great years ahead! 😊","replyDate":"2025-09-02T16:41:11.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"f0a2d93d-cc02-4a9b-88ec-bc467a622012","author":"Marquell Wyatt","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXHWH415wt1fwGvNJqptwskBKiIMz85RzFMFJA4mt3FzVZleQmPwA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Awesome facility, great staff! Definitely appreciate Elizabeth and her graciousness. The facility is clean, and I LOVE the digital locks for storage doors. Definitely would recommend this location!","date":"2025-03-25T14:10:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review, Marquell! We appreciate you as a tenant, and thank you for choosing us over the competition. We are so glad Liz went the extra mile with you. If you ever need anything else, don't hesitate to ask.","replyDate":"2025-09-02T16:41:11.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"61ca69e1-5dd1-4c5e-8fa3-3fc3c48f824f","author":"David Hunter","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIVnlFgAJE-sCVFmiAlqk4ld2sslG0IGntysIhTmW6RezRU2g=s64-c-rp-mo-br100","rating":5,"text":"Ken was extremely helpful with making sure we were properly set up with the unit. Being that everything that the customer needs to do to access their unit it's easy to get confused. He took the time out to make sure everyone understood the process. If you looking for storage make sure you check out Red Rocks!","date":"2025-03-20T17:25:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hi David,<br><br>Thank you so much for the kind words! We’re thrilled to hear that Ken was able to make the process smooth and easy to understand for you and your group. We know there can be a lot of information upfront, and it means a lot to us that he took the time to walk you through everything.<br><br>We appreciate you recommending Red Rocks Self Storage and look forward to being here for all your storage needs!<br><br>— The Red Rocks Self Storage Team","replyDate":"2025-09-02T16:41:11.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"6ece5ddd-76aa-4169-876f-fbdc6d6a02ed","author":"Jesse Hernandez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLj0vC3WDVHnlKu7JXcnd2fjTEK5G5p89xKOkDl2WMKa9k7ig=s64-c-rp-mo-br100","rating":5,"text":"My standards weren’t very high when looking for a storage facility, but when I came across Red Rocks storage, I was honestly super blown away by hell I felt walking into there. From the moment I walked in the staff was super nice. Everyone was super friendly and the facilities were extremely clean","date":"2025-03-18T01:37:08.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Jesse,<br>Wow — thank you for the awesome feedback! We love hearing that we exceeded your expectations and made you feel welcome from the moment you walked in. Our team takes pride in keeping the facility clean and friendly for everyone. We appreciate you choosing Red Rocks Self Storage Aurora and are always here if you need anything!<br><br>— The Red Rocks Self Aurora Team","replyDate":"2025-09-02T16:41:12.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"48e0b90c-dcb0-4c2c-8fb6-87871487bd53","author":"gary molden","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKuxD2zRKvZG5KUqavsAF4IdijmO3lt70gGXVAgHh1w02ff0Q=s64-c-rp-mo-ba12-br100","rating":5,"text":"This place is amazing due to the staff that work there, in particular a lady Elizabeth!!! She was very helpful and thorough. She got me rented in a short time and was friendly and knowledgeable. Hopefully she's already a manager there already.","date":"2025-03-13T20:36:50.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Gary,<br>Thank you so much for the wonderful review! We’re thrilled to hear Elizabeth made your experience smooth, quick, and friendly — she’s truly an asset to our team. We’ll definitely share your kind words with her! We appreciate you choosing Red Rocks Self Storage Aurora and are here anytime you need us.<br><br>— The Red Rocks Self Storage Aurora Team","replyDate":"2025-09-02T16:41:12.000Z","tags":["staff"],"sentiment":"positive"},{"id":"82c59f90-3b6b-43a1-8fd1-19cfecae107a","author":"Jazzmine Clifton","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLLdae-wskc64UYe2SWsSAUxynMcaZUHfR59ItIZJihKZdpYg=s64-c-rp-mo-br100","rating":5,"text":"Such a modern, clean and safe facility. Staff is amazing, Liz is awesome!","date":"2025-03-13T18:20:18.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Jazzmine,<br>Thank you for the fantastic review! We’re so glad you’re loving the clean, modern, and secure environment — and we couldn’t agree more, Liz is awesome! We appreciate you choosing Red Rocks Self Storage Aurora and are always here if you need anything.<br>— The Red Rocks Storage Aurora Team","replyDate":"2025-09-02T16:41:12.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"4d3a8fcf-1e23-4577-af89-54c2a48425a2","author":"Michelle Jackson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV4jnG5fFxiHnplorhgr4VhwIyXGB66jDmbxjkqRr3DGSd3QsI=s64-c-rp-mo-br100","rating":5,"text":"Liz I just wanted to let you know I appreciate you anytime I needed help I can count on you your a wonderful person. Thank you","date":"2025-03-12T23:29:33.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Michelle,<br>Thank you so much for sharing this! We love hearing that Liz has been there for you whenever you’ve needed help — she truly goes above and beyond for our customers. We appreciate you being part of the Red Rocks Self Storage Aurora community!<br><br>— The Red Rocks Self Storage Aurora E. 14th Ave. Team","replyDate":"2025-09-02T16:41:12.000Z","tags":["access"],"sentiment":"positive"},{"id":"b1a49eb1-571b-4b60-b810-787a7b83a7d1","author":"Debbie Devan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKZ30qi0hbhFHtBPoZERs_Fogz86EaB6F4gOOCrY31XuYTHiw=s64-c-rp-mo-br100","rating":5,"text":"Red Rocks storage facility in Aurora is always clean and well-maintained. Liz, the manager, is fantastic—friendly, professional, and always willing to help. Highly recommend for anyone looking for a secure and well-run storage option!","date":"2025-03-12T22:09:32.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Debbie,<br>Thank you so much for the kind words and recommendation! We’re so happy to hear that you’ve had a great experience with us. Liz truly is fantastic, and we’ll make sure she sees your thoughtful shout-out! We appreciate you being part of the Red Rocks Self Storage Aurora community.<br><br>— The Red Rocks Self Storage Aurora E. 14th Ave. Team","replyDate":"2025-09-02T16:41:12.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"8e9ec8a1-8b90-4787-82ad-6c78bf8c764d","author":"Patrick Jackman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUzQmkmAiNLdGzpao2R3tizNr6ltIPMgSXKz0ylmwhxZGDJaH4=s64-c-rp-mo-br100","rating":5,"text":"Great facility, Liz was so helpful, never been to a cleaner storage facility before. Highly recommend Red Rocks Self Storage.","date":"2025-03-11T18:45:39.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Pat,<br>Thank you for the awesome review! We’re so glad Liz was able to help and that the cleanliness of our facility stood out to you — we take a lot of pride in that! We truly appreciate the recommendation and are always here if you need anything in the future.<br><br>— The Red Rocks Self Storage Aurora E. 14th Ave. Team","replyDate":"2025-09-02T16:41:12.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"b33762ff-f6d1-48e0-b648-3d429b4c2f82","author":"Derrick Curtis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXZTwR6fy_Q81ha6aUmj8O8L7SxB3xr6qt7g3f_7A8HKHn05136fQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"A magical safe place in the wonders of East colfax. I feel a comfort of mind knowing my belongings will be safe here in this establishment! The employees are very welcoming and straightforward and they feel\nVery family orientated!","date":"2025-03-10T18:01:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review, Derrick! We are happy to have you over here at Aurora, and we are glad you feel at home.","replyDate":"2025-09-02T16:41:12.000Z","tags":["staff","price","security"],"sentiment":"positive"},{"id":"d31d54ad-ca46-469d-aefc-1d8cc7829c65","author":"Felicia Trembly","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXxPGq_w0erp0AbqThmuio9ssr9vcHMW_CiZCZN-4Z5-b105gaE=s64-c-rp-mo-br100","rating":5,"text":"I just got off a call with Liz. She was helpful in explaining the sizes of the units and helped me figure out what unit would best fit my needs. I’m waiting for my husband to go take a look at the units with me.","date":"2025-02-20T18:38:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words, Felicia! We're glad to hear that Liz was so helpful in guiding you through the unit sizes and finding the best fit for your needs. We hope your visit with your husband goes well, and if you have any more questions, we’re here to help. Looking forward to assisting you at Red Rocks Self Storage on E. 14th Ave in Aurora!","replyDate":"2025-09-02T16:41:12.000Z","tags":["staff"],"sentiment":"positive"},{"id":"599ac263-d024-44f2-a86b-7fa008054989","author":"Edgar Torres","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKy3VbQB5w1QjAAW61tNURddF3AyFxJLqWNAbc9MgLFUTBVSg=s64-c-rp-mo-ba12-br100","rating":5,"text":"The best place to keep your stuff safe","date":"2025-02-15T20:20:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review, Edgar! We hope it will stay that way for a long time. We appreciate your loyalty, and would like you to know that if you ever need anything, just ask.","replyDate":"2025-09-02T16:41:12.000Z","tags":["security"],"sentiment":"positive"},{"id":"9eca0a47-2f1c-412c-8891-59186d228299","author":"Laura Wodar","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUN4kjcrf1sbDx7HQQo7uu9I9lyevrsx0LA3li53kYg8fkZlZTQ=s64-c-rp-mo-br100","rating":5,"text":"This is the nicest storage facility I have ever seen.  They have the best staff, technology, AND access! Semi moving trucks can fit on the property EASILY!  If you are moving to Colorado and need a storage unit look no further!  Squeaky clean too!","date":"2025-01-06T19:49:54.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Laura! We’re thrilled to hear you had such a positive experience at Red Rocks Storage. Our team works hard to provide top-notch service, maintain a clean facility, and ensure easy access for all types of vehicles, including semi-trucks. We truly appreciate your kind words and recommendation—welcome to Colorado, and we’re here if you ever need anything! 😊","replyDate":"2025-09-02T16:41:12.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"4a62fbcb-5b15-4dcf-bf51-12c6526d35b0","author":"Brandon Islas","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVo0gu6uYFZzI5gA-Ze7oBaMLGt-8sfnF9sFfFtB8F-3CbvMBrY=s64-c-rp-mo-br100","rating":5,"text":"Great storage and affordable","date":"2024-11-04T22:12:08.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Brandon! We're so glad you’re happy with our storage solutions and pricing. We appreciate you choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:12.000Z","tags":["price"],"sentiment":"positive"},{"id":"32d74019-1957-4b57-875a-eb4e8c323b66","author":"Marcus Greenup","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKlqggUQbZ3eQkrbaLlt9x2k3n4GOY9l7CzW9sjX0JlmGA8Wbyn=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great staff awesome units highly recommend","date":"2024-11-01T20:16:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Marcus! We're so glad you’re happy with our team and storage units. Your recommendation means a lot to us—thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:12.000Z","tags":["staff"],"sentiment":"positive"},{"id":"bcf4b794-48e2-47b5-a573-7a3e0e0fa70a","author":"Jessica Moreno","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLPyWUMDHcyQ3fs1s3aYlA7Bfq1J4jkzxlz5sdedzzUjPAxlg=s64-c-rp-mo-br100","rating":5,"text":"Very good place super clean, office people is so nice and helpful","date":"2024-11-01T19:36:42.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Jessica! We're thrilled to hear you enjoyed our clean facility and helpful team. Providing a welcoming and spotless environment is our priority. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:12.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"14ae15c2-844e-44ff-a8e9-37a319dc89f5","author":"Jesse Roush","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJvZWWy9dWyJWNexOywEN6kUs_WUy4VkfB9lnEMRCHIegWhPg=s64-c-rp-mo-ba12-br100","rating":4,"text":"4 not 5 stars because I've never actually been there. I'm planning a move cross country, there are a lot of logistics involved . I called so many times with so many questions that I was annoying myself.  Ken (the gm) was so friendly and helpful without even a hint of animosity in his voice !\nThis review is for him and his service. Thank you sir!","date":"2024-10-11T16:53:57.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Jesse! Thank you so much for your thoughtful review! We completely understand how stressful a cross-country move can be, and we’re so glad that Ken was able to assist you with all of your questions along the way. He truly exemplifies the kind of helpful and friendly service we aim to provide, no matter how many questions you have! We appreciate your kind words about Ken’s service, and if you ever do visit the facility, we’re sure you’ll find it just as great as the customer care you received.<br><br>Best regards,<br>The Red Rocks Self Storage Team","replyDate":"2025-09-02T16:41:12.000Z","tags":["staff"],"sentiment":"positive"},{"id":"11310f44-a945-434a-8c83-b710a5830d3b","author":"Carole Ravenscraft","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKPMzRfDpkzGZb9ZRDj4-fncNLBnjEs1FXseunF-ZJdaO2zSg=s64-c-rp-mo-br100","rating":5,"text":"This storage facility is probably the best I’ve ever used. Very well run, clean and they have very helpful staff. From the day we moved in and met Christian the team has gone out of their way to make everything easy for us. I can’t thank Christian enough for being so helpful and kind.","date":"2024-09-03T03:50:28.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Carole- Thank you so much for your fantastic review! We're thrilled to hear that you found our facility clean and well-run. Our team, especially Christian, will be delighted to know how much you appreciate the care and attention they provided. We always aim to make things as easy as possible for our customers, and it's great to know we could do that for you. Thanks for choosing Red Rocks Self Storage—we're here whenever you need us!","replyDate":"2025-09-02T16:41:12.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"e74e5f15-dbd5-4f0d-ae57-4718ed3e3d92","author":"Jerrett McKissen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVAc14z3_yA_MIrFYGObM1ZsLOzWx1gPspzirKWsOnwXsApE5YO=s64-c-rp-mo-ba12-br100","rating":4,"text":"They've worked with me when there have been issues. I would give 5 stars if their website was accurate and would actual show payment due dates and the current cycle. It says paid through (whatever date) but then they call me to get paid before that. Very confusing","date":"2024-08-29T13:24:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your honest feedback! We’re glad to hear that our team has been able to work with you when issues arose. We apologize for the confusion with our website’s payment information and understand how frustrating that can be. We’re actively working on improving the accuracy of the payment details online to avoid any future confusion. Your input is valuable, and we appreciate your patience as we address this. If you have any further concerns, don’t hesitate to reach out—we're always here to help! Please contact us at 303.414.2982 to look into this matter. ","replyDate":"2025-09-02T16:41:12.000Z","tags":[],"sentiment":"positive"},{"id":"11bdd474-adaf-46a7-8c8e-54cf7a3cc6c2","author":"Lisa R Schellenberg","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJARXa6gL3kxMn5el4dCCVTfDDTgtKBS0fch_jJcQA4KUS_Dg=s64-c-rp-mo-br100","rating":5,"text":"Cleanest storage unit facility I've ever had!  The temperature and humidity are perfect for the everything stored. Anytime I've experienced an issue getting or had a billing question the customer service has been immediately helpful!  I would definitely recommend storing at this facility.  They make access super easy with their mobile app!","date":"2024-08-27T03:24:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your glowing review! We're thrilled to hear that you're impressed with the cleanliness of our facility and that our climate control is perfect for your storage needs. It's great to know that our customer service has been responsive and helpful whenever you've needed assistance. We're glad you're enjoying the convenience of our mobile app as well. Your recommendation means a lot to us—thanks again for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:12.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"0b409df4-7d77-4669-b93c-8a4df3623bf1","author":"Sam Ngugi","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVqsxyDEITnj0Vik2B43TDrl-__Bg1ODppRNqUkjBJ4glrOJw8afA=s64-c-rp-mo-br100","rating":5,"text":"Its one of the best storage facilities with very good security and enough tools to help with your loading and unloading. Enough space to move around and very important the customized locking system. I like the place and recommend it. Been there for 1 year and had not issues .","date":"2024-08-24T14:57:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Sam- <br>Thank you for your excellent review! We're so happy to hear that you’ve had a positive experience over the past year. Security and convenience are top priorities for us, and we're glad the tools and customized locking system have been helpful for your loading and unloading. We appreciate your recommendation and are always here to ensure you continue to have a great experience at Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:12.000Z","tags":["security"],"sentiment":"positive"},{"id":"ec0b8e28-3065-469d-a304-bac928c73f4d","author":"Blanca Mendiola-Vega","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKSZthM1jNnjNeZDvkJPnGI3_kgz7KZh3STf5ddoB-P1HixQg=s64-c-rp-mo-br100","rating":5,"text":"I love this storage and the costumer service is exceptional.","date":"2024-08-22T20:42:06.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Blanca- Thank you so much for your kind words! We're thrilled to hear that you love our facility and that our customer service has exceeded your expectations. Providing exceptional service is what we strive for every day. If there's anything else we can do for you, don't hesitate to reach out. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:12.000Z","tags":["price"],"sentiment":"positive"},{"id":"c1f07658-5a49-4796-89b7-bed444a678ac","author":"Jeffrey Davis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWuZmNVCF-ypHOhmA9-kZnGXCBKAuM3VAM8eMv25LgkzKIJWxs-8g=s64-c-rp-mo-br100","rating":5,"text":"I needed a place to store the contents of my garage while I was getting it redone and came across Red Rocks Self Storage in Aurora. Not only was the location convenient, but the price of the unit was quite reasonable. It is a newer facility so it was nice and clean, it is climate controlled, and the Manager and his front desk helper were extremely pleasant to work with.","date":"2024-08-22T19:27:00.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Jeffrey- <br>Thank you for sharing your experience! We're glad to hear that our convenient Aurora location and reasonable pricing made your storage experience easier while you were redoing your garage. It's wonderful that you found our facility clean and climate-controlled, as we take pride in maintaining it. We're also happy to know that our manager and front desk team made your experience pleasant. Thanks for choosing Red Rocks Self Storage, and feel free to reach out if you need anything in the future!","replyDate":"2025-09-02T16:41:12.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"100fcf11-c9b5-4cc1-a5b3-3b67e09ffe6a","author":"C","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKRRu0bUjUKNPkuvIyRD9Y3xMgroR4yeoFRomB-maK41Y5S8UgS=s64-c-rp-mo-br100","rating":5,"text":"Ken & Liz are great managers, they work with you, very knowledgeable and friendly! The place is clean, always have carts available. Price is very reasonable, love the App for extra security.","date":"2024-08-22T18:18:26.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your wonderful review! We're thrilled to hear that Ken and Liz have made your experience so positive with their knowledge and friendliness. It's great to know that you're enjoying the cleanliness of our facility, the availability of carts, and the extra security provided by the app. We truly appreciate your feedback and your support. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:13.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"21c49c24-9f9c-4bc0-b553-6234ad27d2f4","author":"Monique Timmons","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU2d5pwMiMt4-Il50B_a_zsYH5n_102Rxue4OolG164nbhh0nQ=s64-c-rp-mo-br100","rating":4,"text":"Great service, love the look and  location.\nI also love that you can open the gate without having to get out of you car or open your windows to punch in a code or use a key card. Also not having to use a key card or code at the sliding door","date":"2024-08-22T12:09:47.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Monique- Thank you for your fantastic review! We're thrilled to hear that you love the service, look, and location of our facility. The ease of access through the gate and sliding door without needing to leave your car or use a key card is one of the conveniences we’re proud to offer, and we’re glad it made your experience even better. We appreciate your support and look forward to continuing to serve you at Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:13.000Z","tags":["access"],"sentiment":"positive"},{"id":"aa170ced-bc5e-4d1a-b5ff-0ff9bbb7fd53","author":"Tanisha Jones","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVJhQqPEe6eVTE1BQD0t3goZ5eHxGr96wuLkRZQsDDeujNyVxg2mw=s64-c-rp-mo-ba12-br100","rating":5,"text":"The storage helped me in so many ways....","date":"2024-08-21T23:37:23.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Tanisha- Thank you for your kind words! We're so happy to hear that our storage facility has been helpful to you in many ways. It's always our goal to provide solutions that make things easier for our customers. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate you choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:13.000Z","tags":[],"sentiment":"positive"},{"id":"8d22b354-5930-4669-909a-26bc42777ba1","author":"Adrienne Parrott","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWi_PW5f4uOfxYSabG-rV9Vy4enJh-At61RzVD1OAsqllt-AIxV=s64-c-rp-mo-ba12-br100","rating":5,"text":"The facility is always clean and well maintained. All of the staff are courteous and responsive to any questions or concerns!","date":"2024-08-21T17:03:26.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Adrienne,<br><br>Thank you so much for your kind words! We're thrilled to hear that you find our facility clean and well-maintained. Our team takes great pride in providing excellent service, and it's wonderful to know that our efforts are making a positive impact. If you ever need anything or have any more questions, don't hesitate to reach out. We're here to help!<br><br>Best regards,<br>Ken<br>General Manager, Red Rocks Storage Aurora","replyDate":"2024-09-02T16:41:13.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"154d11ec-c429-4de3-b3cb-201a34e1675f","author":"Tina Shumpert","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKmP8kJWrxcRnByeYwhu3A2N50EJ1tarUTEG8-aYia7-QddHg=s64-c-rp-mo-br100","rating":5,"text":"I feel so secure having my stuff stored here at Red Ricks. The staff is always friendly. The place is clean, accessible and priced reasonably.","date":"2024-08-21T15:32:45.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Tina,<br><br>Thank you so much for your positive feedback! We're delighted to hear that you feel secure storing your belongings with us at Red Rocks. Our team works hard to ensure the facility is always clean, accessible, and that our pricing is competitive. It’s great to know that our efforts in providing a friendly and secure environment are appreciated. If you ever need anything, we’re just a call or visit away!<br><br>Best regards,<br>Ken<br>General Manager, Red Rocks Storage Aurora","replyDate":"2024-09-02T16:41:13.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"90b0472f-e4e6-4c46-90c5-fc2b02abee67","author":"Craig Pitts","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLpQ5CLBYJ72tM-CnOzRhPTKUc3OgKIo4IB2bsWiGILSRFQEg=s64-c-rp-mo-br100","rating":5,"text":"Good company close by my area cleanest storage company I've seen in the area I definitely recommend it","date":"2024-08-21T14:10:35.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Craig,<br><br>Thank you for your fantastic review! We're so glad to hear that you find our facility to be the cleanest in the area and that our location is convenient for you. Your recommendation means a lot to us. We strive to maintain high standards to ensure our customers have the best experience possible. If you ever need anything, don’t hesitate to reach out. Thanks again for choosing Red Rocks!<br><br>Best regards,<br>Ken<br>General Manager, Red Rocks Storage Aurora","replyDate":"2024-09-02T16:41:13.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"ab6cad57-543d-4482-a2e4-57f9e3dac5eb","author":"Spencer P","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJLMbpD-YdQblhQzMXNwqlKi129z9hO9uQ4MNwXCibqbaUF6w=s64-c-rp-mo-ba12-br100","rating":4,"text":"Had the pleasure of meeting the owner, nice guy. The facility is clean, secure, and the units and very well priced. I moved between two sizes and both had good rates. Front staff seem kind of hit or miss though with customer service.","date":"2024-08-21T05:30:36.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Spencer,<br><br>Thank you for taking the time to share your experience! I'm glad to hear you found our facility clean, secure, and reasonably priced. We aim to provide the best service possible, so I appreciate your feedback about our front staff. I'll be sure to address this with the team to ensure we’re consistently delivering excellent customer service. It was a pleasure meeting you, and if there’s anything else we can do to improve your experience, please don’t hesitate to reach out.<br><br>Best regards,<br>Ken<br>General Manager, Red Rocks Storage Aurora","replyDate":"2024-09-02T16:41:13.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"e52f7f76-22b2-4652-82d4-6dcb16ac704a","author":"The Ladii N High","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW_B39Hbs8-6FzwlX4ZzZVmiepWvE-HszYSwzO9iuMbq6za3rrK=s64-c-rp-mo-br100","rating":5,"text":"the staff is very friendly and understanding. They helped me pick the right size unit and helped to ensure a smooth move in.","date":"2024-08-21T05:30:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We're glad that our staff was able to help you choose the perfect storage unit and made your move-in process smooth. If you have any questions or need further assistance, please feel free to reach out to us.","replyDate":"2024-09-02T16:41:13.000Z","tags":["staff"],"sentiment":"positive"},{"id":"b4fabaca-90a8-414d-9722-3a9d15bcbb63","author":"nuku bombastic","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWwvcgf2QeQHRt7z6nzsJoEgOsakIWu7HmgalRYx7e6cKlPwv26=s64-c-rp-mo-br100","rating":5,"text":"This storage has been the most convenient and clean place I've used, thank you for your lovely staff that make it so.","date":"2024-08-21T05:15:07.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Nuku,<br><br>Thank you so much for your kind words! We're thrilled to hear that you've found our facility to be convenient and clean. Our staff works hard to create a welcoming environment, and it's wonderful to know that their efforts are making a difference. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help!<br><br>Best regards,<br>Ken<br>General Manager, Red Rocks Storage Aurora","replyDate":"2024-09-02T16:41:13.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"6fdecfc0-4f91-4a2a-baef-3202e48e818e","author":"Marie Kelly","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVdMH8ShcWItrc4BDao9cVZ4oNk-F4pTR9iSUmQWHjqOV-LaTvz=s64-c-rp-mo-br100","rating":4,"text":"This facility is professionally run. The people I have encountered are knowledgeable and courteous.  It is always clean and operates properly: technology for entrance and exit to the facility works. My only issue has been difficulty using the website to log into my account.","date":"2024-08-21T04:46:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Marie,<br><br>Thank you for your thoughtful review! I'm glad to hear that you've had a positive experience with our staff and that you find our facility clean and well-operated. Your feedback is invaluable, especially regarding the issue with our website. I apologize for the inconvenience you've faced with logging into your account, and I'll be looking into this to improve the online experience for all our customers. If you continue to have trouble, please don't hesitate to reach out—we're here to help!<br><br>Best regards,<br>Ken<br>General Manager, Red Rocks Storage Aurora","replyDate":"2024-09-02T16:41:13.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"b91ceb3e-962f-4cb4-bb33-53bd08bca173","author":"Tril Benjamin","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKQxqKjoogzZMMU_hEOPUj3o5-vKCCPJEVPt27p1gPxjFbxHw=s64-c-rp-mo-br100","rating":5,"text":"Very clean managed well very professional.","date":"2024-08-21T04:10:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hello, <br>Thank you so much for the positive feedback and for choosing Red Rocks Self Storage! -Red Rocks Management Team ","replyDate":"2024-09-02T16:41:13.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"2f80fd73-54a8-46e3-9de2-ea3478ea2adf","author":"Xquisit Looks","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWJcRBmb7oxpX2rbNSQ8VpvditzMwnjXfBGhVVJbuoJIUxq5OTpGA=s64-c-rp-mo-br100","rating":5,"text":"The Colorado Springs location is a new, super clean facility. The front desk reps are super helpful, knowledgeable, friendly and made the picking of a storage unit super smooth. I love that everything is ran off an app making it extra secure. I would highly recommend this facility.","date":"2024-08-21T04:07:42.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your fantastic review! We're thrilled to hear that you had such a smooth and positive experience at our new Colorado Springs location. It's great to know that our team was helpful, knowledgeable, and friendly, and that you’re enjoying the convenience and security of the app-based system. We appreciate your recommendation and look forward to continuing to provide you with excellent service at Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:13.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"9a037d6c-921e-4d63-8481-a5c08fc90d3d","author":"Jose Luis Villanueva","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVWF53JQo4Wwfdz6m_vfT_cVpADDf68NbB3km7FevdgTDsSVexfgA=s64-c-rp-mo-ba12-br100","rating":5,"text":"It's a nice, quiet area, and they're air-conditioned.","date":"2024-08-21T03:21:05.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your feedback! We're delighted to hear that you find our area peaceful and that you're satisfied with our climate-controlled facilities. We strive to provide a safe and comfortable environment for storing your belongings. If you need anything else, please don't hesitate to contact us. Thank you for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:13.000Z","tags":[],"sentiment":"positive"},{"id":"da872b3a-b740-4fac-995b-dd29f6530a53","author":"Payton Hart","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLmF180GDFDOx8z81JYiL-xC6nddZx2Lw_4p6FNrhwkHBQ5Pg=s64-c-rp-mo-br100","rating":5,"text":"The staff at Red Rocks Self Storage are very helpful and answered all of my questions at move in! The facility is well lit, clean, and has lots of cameras. Using the app is efficient handy to always have access without having to worry about having a key on you!","date":"2024-08-21T03:10:39.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your fantastic review! We're so glad to hear that our staff was helpful and able to answer all your questions during your move-in process. It's great to know you appreciate the well-lit, clean, and secure facility with plenty of cameras. We're also happy you're enjoying the convenience of using the app for easy access. Thanks for choosing Red Rocks Self Storage, and we're here if you need anything!","replyDate":"2025-09-02T16:41:13.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"cc49673c-909b-45fe-a4e4-e6aed24987bd","author":"Rick Arispe","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL-Mhpc5kBarfLFZ5NHsxakj5Rrl7XVg1h1V4vIDzcR7rhxwQ=s64-c-rp-mo-br100","rating":5,"text":"The facility is incredibly clean and the access via thr Storage Smart Entry app is amazing! Highly recommend to anyone.","date":"2024-08-21T02:07:24.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Rick- <br>Thank you for your wonderful review! We're delighted to hear that you're impressed with the cleanliness of our facility and find the Storage Smart Entry app convenient. Your recommendation means a lot to us! We're here whenever you need us—thanks again for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:13.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"abdefcbe-663e-4afe-83a5-ac3aca5b7b60","author":"Will Goodridge","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKmq2nvuKPrHTSGiisiSoMBhI4f7kwB31kttRmMAwfKkJXi5Q=s64-c-rp-mo-br100","rating":5,"text":"Well managed, clean, fair, and friendly. Easy access and lots of carts so there’s never a problem with getting your belongings in or out of the complex.","date":"2024-08-21T02:00:51.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Will - Thank you for your great review! We're so glad to hear that you find our facility well-managed, clean, and easy to access. Providing plenty of carts to ensure a smooth move-in and out process is something we take pride in, so we're happy it's made things easier for you. If you ever need anything else, feel free to reach out. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:13.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"984fa9fd-4282-4921-9d98-a8db04a255bd","author":"Douglas Gurich","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXLtIEHPTOGsODvOAjCm2R8w79qhwUqSIeIUsIqG8aWQxdL-e4=s64-c-rp-mo-br100","rating":5,"text":"Storage facility is very clean and run professionally. Use of the app to gain access is very convenient.","date":"2024-08-21T01:54:46.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Douglas- Thank you for your kind review! We're glad to hear that you're pleased with the cleanliness and professionalism of our facility. It's great to know that the app is making access more convenient for you. If you ever need anything, feel free to reach out. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:13.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"c1284960-c03a-4022-b114-37d5974a8e4d","author":"diane laterra","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIpWji29vxyGrM2YsG5I8F8RAPa50pGe5ZZAVgiGg19-MtKIg=s64-c-rp-mo-br100","rating":5,"text":"They have been very courteous and helpful. The facility is kept clean and in good condition. It  feels very secure .","date":"2024-08-21T01:24:35.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Diane! Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our courteous and helpful team. Maintaining a clean, well-kept, and secure facility is our priority, and we're glad you feel confident storing with us. If you ever need anything, we're here to help. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:13.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"8c8d00a2-c335-4ee2-b9a0-0c7f45fe2e18","author":"Brenda Jara","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK6PR-bktgSJx5whike-jjQZwRoVJw2XqCJNn_dqSybT_-A9w=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-08-21T01:05:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5 stars Brenda! ","replyDate":"2025-09-02T16:41:13.000Z","tags":[],"sentiment":"positive"},{"id":"d672285d-c466-49d4-9c5f-e0b5ebb3bc9c","author":"Anna Hartt","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJTN4ND44rBOfElsxyL1rItvY_9ozPxVv3s3gns4qrxfatYEy4=s64-c-rp-mo-br100","rating":5,"text":"I like the security and accessibility of this storage facility.","date":"2024-08-21T00:29:57.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Anna- <br>Thank you for your feedback! We're glad to hear that you're satisfied with the security and accessibility of our facility. Providing a safe and convenient storage experience is what we strive for. If you ever need anything, don't hesitate to reach out. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:13.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"c5427574-d5ef-4e1c-98a6-651563fcd40a","author":"Rocanak1962 “Rocanak”","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJanUhMoujNFztlUfhOh0EWMw3uhir-hTNjJLsXKSepA7py6Fg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Hello, I have had this store for about a year, almost since From open Clean, professional treatment from the staff, I recommend this place, one of the best stores in Colorado... I go daily 3 or 4 times a day, so always in one way and another Spectacular treatment To all my needs.thank you, Ken and Elizabeth The girl who is there in the afternoons and on weekends is spectacular. Thank you both for taking care of my needs with excellent service.","date":"2024-08-21T00:24:46.000Z","verifiedTenant":false,"featured":false,"reply":"Hello, Your recommendation means so much to us and we're so happy to have earned it. Have an amazing day!","replyDate":"2023-09-02T16:41:14.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"ece91448-2eca-4873-84d1-6ca1e842d61d","author":"Crystal Wells","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLdIiXwUhTU8n0julS0LxYNkqWlLh-Uwu8MWHZqYQmGaFBk_A=s64-c-rp-mo-ba12-br100","rating":5,"text":"Clean, professional, and the best prices! Love this place so much.","date":"2024-08-21T00:00:33.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Crystal! Thank you for your awesome review! We're thrilled to hear that you're enjoying our clean and professional facility, along with our competitive pricing. We're grateful for your support and love having you with us at Red Rocks Self Storage! If you ever need anything, we're here to help.","replyDate":"2025-09-02T16:41:14.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"1b2f85ec-d3dc-4227-b659-836bd432b880","author":"Mike Moore","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLyC3Lc-MpUwCI_RmnsZFsC_XqsTtAc8xcoeeCNqY46nlWqXQ=s64-c-rp-mo-br100","rating":5,"text":"Great customer service, perfect location, easy access with elevator, and moving equipment readily available.  Highly recommended for all your storage needs!","date":"2024-08-20T23:55:41.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Mike- Thank you for your fantastic review! We're so glad to hear that our customer service, location, and easy access with the elevator met your expectations. It's great to know that our moving equipment made your experience even smoother. We truly appreciate your recommendation and are here for all your storage needs at Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:14.000Z","tags":["access"],"sentiment":"positive"},{"id":"cbe79f44-b2ea-499f-8543-916c9c67def1","author":"Connie Kipp","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIxGsMhWOq-exEFpyr9WfQNmpxs6o5LGq-8CVkQgRXltOhtoQ=s64-c-rp-mo-br100","rating":5,"text":"I love how clean the facility is. Having the ability to open doors with the app is wonderful. No more keeping track of a key. Everyone who works there is friendly. Great experience!","date":"2024-08-20T23:20:17.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Connie! Thank you for your wonderful review! We're thrilled to hear that you're enjoying the cleanliness of our facility and the convenience of using the app for door access—definitely a great way to keep things simple! It's also great to know that our team has made your experience a positive one. We're here if you need anything, and thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:14.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"ff2b338b-06c7-4212-b221-b539ae142051","author":"Victoria Hawkins","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUBXTOmEntrTV1bgBeTb7J0stG0r_9MEgq7KPjm8AOmEDri0YGP9A=s64-c-rp-mo-ba12-br100","rating":5,"text":"What a great experience we've had with Red Rocks Self Storage. Our adult children needed a place to store their belongings, with easy access. The staff is helpful, it's always clean and plenty of carts available. We frequently stop over to add or remove items, and always feel safe. I called this week to see if we could downsize, and it will be easy peasy.  HIGHLY RECOMMENDED!","date":"2024-08-20T23:19:15.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Victoria- Wow! <br>Thank you for your fantastic review! We're so glad to hear that you've had such a positive experience with us and that your adult children found the storage solution they needed. It's great to know that our helpful staff, clean facility, and availability of carts made your visits easy and safe. We're happy to assist with downsizing, and we're thrilled that everything has been \"easy peasy\" for you! Thank you for the high recommendation, and we look forward to continuing to serve you at Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:14.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"76b0b9a1-4c1d-44c9-a16b-729546f268f4","author":"Chris Knott","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUFlQsdwzmQRNF-LSLkWf6TBwbRn0hmOt6vYiZEJrPUCJBuw7Z-=s64-c-rp-mo-br100","rating":5,"text":"Super easy to access my units, clean and plenty of room.","date":"2024-08-20T23:11:56.000Z","verifiedTenant":false,"featured":false,"reply":"Hey Chris! Thank you for your great review! We're happy to hear that you find it easy to access your units and that you're pleased with the cleanliness and space at our facility. If you ever need anything, we're here to help. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:14.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"5a4e4a51-8a5d-4ea8-acc3-00ef81003c3a","author":"Dean G","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKoj83Xu7GsHaMfyBlmvLZcUlHpNCADjTIiqwYHA9Eu0eEFRw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-08-20T23:05:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Dean! Thank you so much for the 5 Star review! ","replyDate":"2025-09-02T16:41:14.000Z","tags":[],"sentiment":"positive"},{"id":"6f802681-f273-4555-ba1c-04b6535683bb","author":"nadia mat","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocItOM1D6rRMd0MwfSxCj-ZuzVrhXpR62dV8630Zs50yg_svysHl=s64-c-rp-mo-br100","rating":5,"text":"Moved in about five months ago, the employees there are amazing, very helpful and vey kind, with great customer service skills which a lot of people don’t have these days. The site is clean and safe, also I love the technology that they are using, no need for locks","date":"2024-08-20T23:03:55.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Nadia- Thank you for your fantastic review! We're so glad to hear that you've had such a positive experience over the past five months and that our team's kindness and customer service have stood out to you. We're proud of our clean and secure facility and are happy that the lock-free technology is making things easier for you. If you ever need anything, we're always here to help. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:14.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"5c3cab71-0b9e-43bd-87f8-0fc9f029253a","author":"Blake Heldt-Werle","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXoPpYqbWapRg9msyxofFkBpfHzdA73jKfQjp3W4_6RXn89v_N0=s64-c-rp-mo-br100","rating":5,"text":"Clean facility, friendly staff, and competitive rates","date":"2024-08-20T22:55:11.000Z","verifiedTenant":false,"featured":false,"reply":"Hey Blake- Thank you for your kind review! We're thrilled to hear that you're happy with our clean facility, friendly staff, and competitive rates. Providing a great storage experience is our goal, and we're glad we could meet your expectations. If you need anything, feel free to reach out. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:14.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"709aab98-0464-4b81-9a41-e9064dacca9f","author":"David Gould","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIsFDUU0ygv3tP9TLIllvhmiwtYufaDJu0jSPH98tcJ6L2ZLg=s64-c-rp-mo-br100","rating":5,"text":"This place is clean, new, and extremely well organized.","date":"2024-08-20T22:53:32.000Z","verifiedTenant":false,"featured":false,"reply":"Hello David- Thank you for your great review! We're glad to hear that you find our facility clean, new, and well-organized. It's always our goal to maintain a top-notch environment for our customers. If you need anything, feel free to reach out. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:14.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"993116ef-8a59-494d-87fd-84f9874d001d","author":"Desiree Kizer","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKHNORMTeGv2fPxlofzkPXyTeK6kfM2D_D_IIGHb5uUS7JR2Q=s64-c-rp-mo-br100","rating":4,"text":"The place is always clean, and the manager Mr. Ken is a really nice guy.","date":"2024-08-20T22:51:12.000Z","verifiedTenant":false,"featured":false,"reply":"Hey Des, <br>Thank you for your kind words! We're so glad to hear that you're happy with the cleanliness of our facility and that Ken has made a positive impression. We'll be sure to pass along your compliments. If you ever need anything, don't hesitate to reach out. Thanks for choosing Red Rocks Self Storage! -Dom","replyDate":"2025-09-02T16:41:14.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"f47fa5f1-94a1-4209-9257-44ace97f1fe9","author":"David Conner","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVUnQGnGeo0i0DbAL4f4zoNYxsGJbKeXWPjKMMXgQ6GCS1Y1QMYNw=s64-c-rp-mo-ba12-br100","rating":5,"text":"I was the first person to rent a space there and as a token they gave me a free lock, yes that was before the digital ones they have now lol, also they've allowed me to keep the same due date and I truly appreciate that.","date":"2024-08-20T22:51:07.000Z","verifiedTenant":false,"featured":false,"reply":"Hello David- Thank you for sharing your experience! We're honored to have had you as our very first renter! It's great to hear that you appreciated the free lock and that we've been able to accommodate your preferred due date. We're glad you've seen the evolution of our facility, including the transition to digital locks! We truly value your long-term trust and support. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:14.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"af41e87c-ccd4-4499-b3e8-441c9b42b352","author":"Tim Egan","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU__wyYrG6aNaojDs_hxbwJlW_l93cTY9pT2z9ob4298lsTHrI=s64-c-rp-mo-br100","rating":5,"text":"A great facility for storing your valuables. Clean, modern, and friendly, responsive ownership. Very highly recommended!!","date":"2024-08-20T22:50:54.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Tim,<br><br>Thank you for your fantastic review! We're thrilled that you find our facility clean, modern, and that our team has been friendly and responsive. We truly appreciate your high recommendation and are here whenever you need us. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:14.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"b6a354e9-82eb-47a6-9f92-e02260499806","author":"Linda Tansey","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWHJ4cFnc-t2B0uTtmMp_tS5ciKvpUk4vDNjKzhACTMyVwmXdJn=s64-c-rp-mo-br100","rating":4,"text":"Nice location and friendly staff. They have made renting a storage space a good experience.","date":"2024-08-20T22:49:20.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Linda! Thank you for your kind review! We're happy to hear that you enjoyed our convenient location and friendly staff, and that renting a storage space has been a positive experience for you. If you ever need anything, we're here to help. Thanks for choosing Red Rocks Self Storage!","replyDate":"2025-09-02T16:41:14.000Z","tags":["staff"],"sentiment":"positive"},{"id":"a741fc5c-823c-4d4a-b4c9-49b47f049c9f","author":"Mik","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIXsRPFiroCc7YsrNaqFrsSGcCJ8alSjWzG9lDllKC15m2utw=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2024-07-17T01:19:00.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5 Star Review Camika! ","replyDate":"2024-09-02T16:41:14.000Z","tags":[],"sentiment":"positive"},{"id":"b8bf9766-b551-4068-951b-4eabb79e345e","author":"Cristian hall","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKRCyQZ6aZRqIDDAIKNbHdvn4flT6XoRRPcs6RqK8MG5ZHsNg=s64-c-rp-mo-br100","rating":5,"text":"My Experience with Red Rocks Self Storage in Aurora has been nothing short of exceptional, largely due to outstanding service provided by Ken and Liz. From the moment I walked in, their professionalism and genuine desire to assist were evident. I highly recommend Red Rocks Self Storage in Aurora, not only for their excellent facilities but customer service. It’s makes it a top choice for anyone looking for reliable storage solutions in the area!","date":"2024-06-17T17:23:23.000Z","verifiedTenant":false,"featured":false,"reply":"Wow, thank you for the awesome review Cristian! We appreciate the shout outs for Ken and Liz. We are proud to have them on the team. Please reach out if you need any further help! ","replyDate":"2024-09-02T16:41:14.000Z","tags":["staff"],"sentiment":"positive"},{"id":"85064fa8-9c13-46d1-9a22-64fe3842726b","author":"Brandon “Daddy” Servantes","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKL6MKwGHHWgBGKoFikDAlFoNrOXyhJj2KrdGu0AvmOseCDLAhO=s64-c-rp-mo-ba12-br100","rating":4,"text":"Customer service is great units are OK just not too comfortable with the security and lock through your phone","date":"2024-06-13T07:48:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your feedback! We appreciate your kind words about our customer service. At Red Rocks Self Storage, we prioritize your security and convenience. Our Noke Smart Entry Technology ensures secure access with advanced motion detection, providing an extra layer of protection for your belongings. If you have any questions or need assistance with using the smart lock system, our team is here to help. Your peace of mind is important to us, and we're committed to providing a safe and comfortable storage experience.<br><br>Best regards,<br>The Red Rocks Storage Management Team","replyDate":"2024-09-02T16:41:14.000Z","tags":["security"],"sentiment":"positive"},{"id":"91796b6d-4d91-47ca-a2bf-a60434106197","author":"Colorado Conference Room","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKsKlcYb1APhB9KJOGb3xt8W55t4LKZHalzcCB3jNJMd6h8zQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-03-20T21:08:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5 star review! ","replyDate":"2024-09-02T16:41:14.000Z","tags":[],"sentiment":"positive"},{"id":"40b16d38-4e3e-4f06-a7d6-15ffdf2175c6","author":"Dennis Blaschke","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIg_KCn4pwTf43xdDm7hHc4TmZRY3FQOhk8xdYwBebW-PuswQ=s64-c-rp-mo-br100","rating":4,"text":"Its great","date":"2024-02-21T22:38:46.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Dennis, thank you so much for choosing Red Rocks Self Storage and we appreciate the feedback. Feel free to reach out for anything you may need! We are here to help make your time with us a breeze. <br>-RRSS Staff","replyDate":"2024-09-02T16:41:14.000Z","tags":[],"sentiment":"positive"},{"id":"245771eb-0503-4d8e-b407-05b603fd21ec","author":"Jules Ward","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKRLkw6iyBjVy2OtOHWicFbTW1YP5VSzRLWO9tjPCiTZDi8XQ=s64-c-rp-mo-br100","rating":5,"text":"Very nice staff and place. Thank you 😊","date":"2024-02-17T15:27:01.000Z","verifiedTenant":false,"featured":false,"reply":"<br>Hello Jules! Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our staff and facility. Your satisfaction is our top priority, and we're delighted to have met your expectations. If there's anything else you need or if you have any suggestions, please don't hesitate to let us know. Thanks again for choosing Red Rocks Self Storage, and have a wonderful day! 😊🌟","replyDate":"2024-09-02T16:41:18.000Z","tags":["staff"],"sentiment":"positive"},{"id":"52e4c540-5bfe-415d-a256-64c9523ce1fe","author":"Juan Garcia","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIGdm3xVFm9Gloz2Km03CDIYHn-iOy9EAdCma_irPNmXJI5PA=s64-c-rp-mo-br100","rating":5,"text":"Thank you for everything, Elizabeth!","date":"2024-01-20T00:48:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you very much for your kind words, Juan! We're glad that Elizabeth could assist you. If you have any more questions or need further assistance, please feel free to reach out to us.","replyDate":"2024-09-02T16:41:18.000Z","tags":[],"sentiment":"positive"},{"id":"927aebbc-d1cf-4865-95c8-54cad1c8265c","author":"Carlos Hernandez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIbbXqcDcMxjCpp4aQJ6g-xSIyYxX_QtNQlX-zRC6TkBFC6_w=s64-c-rp-mo-br100","rating":5,"text":"This is the best storage customer service people is very nice and very professional storage very clean I recommend  red rocks self storage","date":"2024-01-12T17:11:43.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words, Carlos! We're delighted to hear that you had a great experience with our customer service team. We take pride in providing a clean and professional storage facility. We appreciate your recommendation of Red Rocks Self Storage.","replyDate":"2024-09-02T16:41:18.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"f149a221-db73-47b2-be62-c1013d7d129b","author":"Natalie Raspino","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXz1BqE2PMCJl5PLXieU__Q0p1z0uA7JTyL5ZA0w43vI9RMe9y2=s64-c-rp-mo-br100","rating":5,"text":"Very clean, plenty of space. Secure environment.","date":"2024-01-10T14:14:19.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your positive feedback! We take pride in maintaining a clean and spacious environment for our customers. The security of your belongings is our top priority.","replyDate":"2024-09-02T16:41:18.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"9e49da81-36f8-4a03-a57b-95bd03083b9a","author":"Carlos Briseno","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI-rLcavZNKJl5bQju_PrTg4qZFjXKRolToz7FrKxqQK1kahw=s64-c-rp-mo-br100","rating":5,"text":"Thanks to everyone, Liz","date":"2023-12-30T22:04:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words, Carlos Briseno! We truly appreciate your support and we're glad that Liz could assist you. If you have any more questions or need further assistance, please don't hesitate to reach out to us. Thank you for choosing Red Rocks Self Storage - Aurora!","replyDate":"2024-09-02T16:41:18.000Z","tags":[],"sentiment":"positive"},{"id":"590d635f-52f3-451e-99bc-78d94c142fdf","author":"Jonathan Stuebner","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL3ddkAuuWtTJCCDKmjJBALaSm0zWMR5RLrdZyKmJis54DVBQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great deal.","date":"2023-12-29T21:58:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your positive feedback! We're glad you found our deal great and we appreciate your support. If there's anything else we can assist you with, please let us know.","replyDate":"2024-09-02T16:41:18.000Z","tags":["price"],"sentiment":"positive"},{"id":"873602f0-fdd1-47b2-87a3-3c1bd5bc50a2","author":"Jaime Cordero","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXB9NbDejRyKOs8iIIFmgyNH2KwJsDppKAZDV9mnsbtpt31GvB1Hw=s64-c-rp-mo-br100","rating":5,"text":"I came in on Christmas Eve Liz was there\ni appreciate that she came in on a holiday because the battery on my unit was dead and I couldn't get inside I am thankful she showed up today I needed in my unit","date":"2023-12-24T19:23:09.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks Jamie, at Red Rocks Self Storage we always strive to meet our customers needs, and team members like Liz help to set us apart from other storage options in the area.  Thank you for trusting Red Rocks Self Storage with your valued belongings.","replyDate":"2024-09-02T16:41:18.000Z","tags":["access"],"sentiment":"positive"},{"id":"91537e38-e2db-471c-983a-544e4c3abfbf","author":"Jose Ramos","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ5asf3oJifEal7hKwpekTKmXLuFs0VvqGAqtWUb2bHsxHGTw=s64-c-rp-mo-br100","rating":5,"text":"Dom and Ken are awesome! Very clean facility and is a great place for My stuff! Highly recomiendo.","date":"2023-12-12T22:30:08.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks Jose!  I'm glad the team was able to take care of your needs.  ","replyDate":"2024-09-02T16:41:18.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"3cb3419d-9d6c-4381-8c41-c50180395630","author":"Rosemary Oyugi","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJHbmOduONgHxPwj0wN0NNvWe_49Uec5rBo7KNq6YTvwGkeiQ=s64-c-rp-mo-br100","rating":5,"text":"Liz went above and beyond to help me set up my storage an because I am new with technology helped me set up my new phone so I can be sure to access my account","date":"2023-12-03T00:13:05.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words, Rosemary! We are thrilled to hear that Liz went above and beyond to assist you with setting up your storage and even helped with your new phone. We strive to provide excellent customer service and ensure that our customers have a seamless experience accessing their accounts. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business!","replyDate":"2024-09-02T16:41:18.000Z","tags":["access"],"sentiment":"positive"},{"id":"d530470f-75e9-4033-adf3-0bc40917edfe","author":"Rich Lucas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKB-vzNUZiz_Dv3mqBP1wfRvYEzKZaA2bCwqP3pihWDBnFqSw=s64-c-rp-mo-ba12-br100","rating":5,"text":"I recently downsized to a smaller house in a gated community and absolutely need the extra storage.  These facilities are very well maintained and the customer service is exceptional. I highly recommend them","date":"2023-11-30T23:58:57.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Rich, Thanks for the 5 star review, we are thrilled to hear you experience has been a positive one.  Please don't hesitate to let us know if we can be of assistance.","replyDate":"2024-09-02T16:41:18.000Z","tags":["access"],"sentiment":"positive"},{"id":"bad6c389-39fe-45e2-bd02-0ea33cf1ba4f","author":"Jesse Dt","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXBGXpoXeVqLDEms359LMLBrr4EJmzFGqVm0eue1YkcOdbYfvI0=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-11-30T19:50:17.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star rating, Jesse! We truly appreciate your support and we're glad to hear that you had a positive experience with us. If there's anything else we can help you with, please feel free to let us know.","replyDate":"2024-09-02T16:41:18.000Z","tags":[],"sentiment":"positive"},{"id":"8fe839f7-ca44-4c92-b4f0-d6a258b07969","author":"Kenny Delgado","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVJ2B6NlhFgNSf4lsT0Ov9PuI-FBKEK59zxWKiSWSSmdRamB6R-=s64-c-rp-mo-br100","rating":5,"text":"HIGHLY RECOMMEND 👍","date":"2023-11-30T18:00:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your feedback, Kenny! We greatly appreciate your recommendation of our business. If you have any further questions or need assistance, feel free to reach out to us. Have a great day!","replyDate":"2024-09-02T16:41:18.000Z","tags":[],"sentiment":"positive"},{"id":"2e16d663-6c25-43d3-9aec-9229529f49a0","author":"Jeff B","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJuhsA2xSPkF70J6hiSz7ayMhJ3BXQhY-ePokxBnhE3OsCAmA=s64-c-rp-mo-br100","rating":5,"text":"Very clean storage facility! Very secure.","date":"2023-11-23T14:33:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words, Jeff! We take great pride in keeping our storage facility clean and secure. Your satisfaction is our top priority.","replyDate":"2024-09-02T16:41:18.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"f51ebb68-bd31-469f-ab33-84328ff85f9e","author":"Rose Humphrey","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLsr7Ip_kEn2o0YhgXUADs07u4fun3yl1P_dufOYuOE5JEwGg=s64-c-rp-mo-br100","rating":5,"text":"Good luck, great guys, clean facility, perfect storage, love it.","date":"2023-11-21T20:42:09.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you found our facility clean and perfect for your storage needs. We appreciate your support and hope to continue providing excellent service to you in the future.","replyDate":"2024-09-02T16:41:18.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"2983f6d9-c9ff-46c6-9793-d6682d99495e","author":"Andres Garcia","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUoJ90SyE1H1aaokF9TqNA9Kh3WR9vlXnoLJlrw2PlyRAWLFwd1=s64-c-rp-mo-br100","rating":5,"text":"I cant thank the team enough for the help they have given. They have been very understanding with my current situation and will always be grateful.","date":"2023-11-16T15:07:37.000Z","verifiedTenant":false,"featured":false,"reply":"Our pleasure Andres, please let us know how we can help in the future.","replyDate":"2024-09-02T16:41:18.000Z","tags":[],"sentiment":"positive"},{"id":"3b186bc3-7e29-4b7c-bcbc-0212e6c50491","author":"Jeffrey Fischer","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWw7Aza2IIyuN2Xl8eAhXGGTjbU4V-noXeUzsBBbqKlwvslkp6rBg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2023-11-13T01:04:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5-star rating, Jeffrey! We appreciate your feedback and support. If you have any questions or need assistance, feel free to reach out. We're here to help!","replyDate":"2024-09-02T16:41:18.000Z","tags":[],"sentiment":"positive"},{"id":"38b7fffb-8be7-4ce2-b455-323b985d9ca6","author":"Jon Mueller","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWbksN6ujAyBiHZ7SCnD5A6fKMa-qAtZJUIfmZa61A3NFsIu97d=s64-c-rp-mo-ba12-br100","rating":5,"text":"Good customer service, clean. No complaints.","date":"2023-10-17T18:45:40.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, We pride ourselves on providing exceptional service. Thank you again for taking the time to let us know how we did. We hope you have a great day! Have an amazing day!","replyDate":"2024-09-02T16:41:18.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"2d7eb4df-aee8-4e60-879b-3a49042b4575","author":"Scott Obermeyer","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIHitsfHIaA2f1cXWz9T5bdDVsIGZno6R43xNCURELWKmJ8Aw=s64-c-rp-mo-br100","rating":5,"text":"Very helpful and answered all my questions.","date":"2023-10-10T19:55:34.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Scott, Your satisfaction is our top priority. We are glad we could help you! Please don't hesitate to reach out to us if there's anything more we can do!","replyDate":"2024-09-02T16:41:18.000Z","tags":["staff"],"sentiment":"positive"},{"id":"e9681d87-b7ce-4e6e-9152-58d2d6c98bee","author":"Ken Jeffries","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJw1lYbs2_PTMCwFcls1aShwUXwUFF74cOFDcF5KLDTCR26GQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Easy to rent.really clean and easy in and out.some one there even on Sunday","date":"2023-08-14T16:36:25.000Z","verifiedTenant":false,"featured":false,"reply":"Hey Ken, Your satisfaction is our top priority. We are so glad your time here has been fluid and easy. Have an amazing day!","replyDate":"2023-09-02T16:41:20.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"955a8c4b-7b5d-4eda-b00a-c6c2dbb0935e","author":"Patti Maslyn","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKcXVCaOsKAcMYC4Z3oanUTZjO9CE6cQFCykxTq_fIcvv8gdw=s64-c-rp-mo-br100","rating":5,"text":"Most helpful staff ever!  Clean and pleasant atmosphere great storage lockers phenomenal","date":"2023-08-01T17:14:39.000Z","verifiedTenant":false,"featured":false,"reply":"Hello, Your satisfaction is our top priority. Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by.","replyDate":"2023-09-02T16:41:20.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"2a6e34fd-f80c-4b02-98d6-08720f87063d","author":"Daniel Mendoza","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKVgp3VWIEdciaiSqNyi1IkRMqTd5_V45VLvFUc1QDTZ2gcyA=s64-c-rp-mo-br100","rating":5,"text":"Great location in aurora very close to my house and the staff is super friendly and helpful. Would recommend 10/10","date":"2023-07-28T01:36:08.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Daniel, We strive for excellence every day and are so glad you had a fantastic experience! Your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!","replyDate":"2023-09-02T16:41:20.000Z","tags":["staff"],"sentiment":"positive"},{"id":"57d38a60-cb76-43b3-83e7-b3cdf414dab6","author":"hairyOldMan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL83bcjGsHVwaT_Zd_uHXgi63iKftnbMCHb2m8wG9WEqOU_bw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Really nice place. My only complaint is that there is a gap between the top of the unit and the ceiling although small a person would still be able to fit through.","date":"2023-07-21T01:12:04.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Anessa, thank you so much for the feedback and completely understand your concern. The bars are in compliance with the National fire code. A really awesome feature for our Noke Smart Entry Locking System is that they have motion detection from the inside of the unit, so you will have peace of mind that your storage unit is and will be safe. We will give you a call to set-up notifications on your phone. Please don't hesitate to reach out if there's anything additional, we can do for you.","replyDate":"2023-09-02T16:41:20.000Z","tags":[],"sentiment":"positive"},{"id":"fdadaf96-e7c4-4d2d-bca3-3cfacb684985","author":"Robert Gonzales","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLxXVg8bIX_HjEvwOHrzGVYJnwqWZvkgerjz91EHxm-G6c04A=s64-c-rp-mo-br100","rating":5,"text":"Best place to store things amazing staff","date":"2023-07-20T21:54:15.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Robert Gonzales, We're glad you had such a wonderful experience with us! Thanks for taking the time to leave a review. We do hope we can be of assistance in the future.","replyDate":"2023-09-02T16:41:20.000Z","tags":["staff"],"sentiment":"positive"},{"id":"56996a66-faa0-44d3-a941-55ec41652b6b","author":"T","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUHsXe7Aop1vt0x33xu_KpEsPe5M4-fySYobEvtSyq2sNdc_FPAPA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Excellent place.","date":"2023-05-03T10:09:33.000Z","verifiedTenant":false,"featured":false,"reply":"Hello T, We are glad we could help you! Please don't hesitate to reach out to us if there's anything more we can do!","replyDate":"2023-09-02T16:41:20.000Z","tags":[],"sentiment":"positive"}]}