{"summary":{"average":4.7,"total":125,"distribution":{"1":2,"2":0,"3":8,"4":8,"5":107}},"reviews":[{"id":"7a079670-1ad1-4022-8592-478b9232e428","author":"Sabrinia Hyatt","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKlsnxgfDklFJ_nvuRgB2vBt96yxkk7CAXDtkSS0-Trrok3=s120-c-rp-mo-br100","rating":5,"text":"Amazing affordable price very friendly staff when you call I'd recommend","date":"2026-11-04T21:14:20.223Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":null},{"id":"e2f608b6-0c7a-4bad-b109-89ac00b4b516","author":"Jamie Dawson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ1-d3g7bdOX1e1K6V02kYqEDcWkCytDlDsMoO27h7xnGBbYA=s120-c-rp-mo-br100","rating":5,"text":"","date":"2026-10-28T22:10:55.997Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5-star rating, Jamie! We appreciate you choosing Bigger Garage Self-Storage.","replyDate":"2026-10-30T17:03:23.869Z","tags":[],"sentiment":null},{"id":"afb75dcd-0a7d-4b4d-b6f6-fec284ca209e","author":"John Berry","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVyrqlQbLl7F2HYN6Fan7zavvRIRRyuK3nP6_vrwnbo_y-4K-Xh=s120-c-rp-mo-br100","rating":5,"text":"Its really good rates and the customer service is extremely helpful","date":"2026-10-26T21:26:12.532Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5-star review, John! We’re glad you’re pleased with our rates and helpful customer service. We appreciate you choosing Bigger Garage Self-Storage!","replyDate":"2026-10-30T17:03:31.115Z","tags":[],"sentiment":null},{"id":"dd199049-6dc6-4d3f-ae11-b397644d7073","author":"Michael Hill","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKjhKmWIG8AtIQuqAFdo3Yv0V15649wnC8GS4h4osBuYDCHAA=s120-c-rp-mo-br100","rating":5,"text":"Logan is great to work with getting in and out of storage I've been there a long time and would recommend them for storage they are a great place to store your toys like having an extra garage. Place is secure with cameras.and the manager is less than a block away .","date":"2026-08-13T17:19:30.833Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive review, Michael! We greatly appreciate your kind words and recommendation. We are pleased to hear about your positive experience with Logan and our facility. Your satisfaction and security are our priorities. Thank you for choosing us to store your belongings!","replyDate":"2026-08-13T17:41:17.061Z","tags":[],"sentiment":null},{"id":"c93dc1a4-7d5d-428e-937e-8be827d42f03","author":"Michael Hill","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKjhKmWIG8AtIQuqAFdo3Yv0V15649wnC8GS4h4osBuYDCHAA=s64-c-rp-mo-br100","rating":5,"text":"Logan is great to work with getting in and out of storage I've been there a long time and would recommend them for storage they are a great place to store your toys like having an extra garage. Place is secure with cameras.and the manager is less than a block away .","date":"2026-08-13T17:19:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive review, Michael! We greatly appreciate your kind words and recommendation. We are pleased to hear about your positive experience with Logan and our facility. Your satisfaction and security are our priorities. Thank you for choosing us to store your belongings!","replyDate":"2026-08-18T20:45:18.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"dc57a381-a112-43a0-b729-f99d50b8c59a","author":"Shelley Huntington","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXjq6GZEvqIwBQLyeOzyxnJvqzKp9_ckOsHN37NVdVTny2zMt_n4w=s120-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2026-08-07T21:21:23.499Z","verifiedTenant":false,"featured":false,"reply":"Hello Shelley! Thank you so much for your generous review.  We very much appreciate your business here at Bigger Garage Self-Storage-Muncie.","replyDate":"2026-08-11T17:53:47.746Z","tags":[],"sentiment":null},{"id":"5b7ba9e7-1e9b-43f1-9e7f-bc3bb894bb80","author":"Shelley Huntington","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVvvWbLbhcX0f5dIo98VVkmhucmIHcaSbvX0KvVjEpJnEzFta9nAA=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2026-08-07T21:21:23.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Shelley! Thank you so much for your generous review.  We very much appreciate your business here at Bigger Garage Self-Storage-Muncie.","replyDate":"2026-08-11T20:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"7f3608c1-f169-4cd4-b3d8-1623a057e8f4","author":"Amanda Felton","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUbXNwPIkNG5aci9MpkBnySYsd7pwGgzwmBi3XG_ZZwY8AIivMZEQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Awesome place to rent storage from. They are great about communication with their tenants!","date":"2026-08-05T21:34:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much Amanda, for the 5-star review! We truly appreciate your kind words and are glad to hear our communication has made a positive difference. We’re always here to help and grateful to have you with us at Bigger Garage Self-Storage Muncie!","replyDate":"2026-04-25T20:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"b4f6bfb0-1bd4-425b-9c33-2d8a26cd8c2b","author":"Clarke Payne","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKdT0VbKaclp0d0Z1pI9U42uC83eq1qtSk-5FZ_oXr_bAgXyg=s120-c-rp-mo-ba12-br100","rating":5,"text":"Good security,  convenient location","date":"2026-07-08T22:35:36.720Z","verifiedTenant":false,"featured":false,"reply":"Hello Clarke! Thank you so much for your generous review.  We very much appreciate your business here at Bigger Garage Self-Storage-Muncie.","replyDate":"2026-07-09T09:31:36.368Z","tags":[],"sentiment":null},{"id":"e9e01a4f-04b6-4c5d-a86a-61796671a8b6","author":"Clarke Payne","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKdT0VbKaclp0d0Z1pI9U42uC83eq1qtSk-5FZ_oXr_bAgXyg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Good security,  convenient location","date":"2026-07-08T22:35:36.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Clarke! Thank you so much for your generous review.  We very much appreciate your business here at Bigger Garage Self-Storage-Muncie.","replyDate":"2026-07-25T20:45:18.000Z","tags":["security"],"sentiment":"positive"},{"id":"edb86419-d5ce-4c34-b728-598ec462133d","author":"D Tschuor","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKqfSOPlR4afVXeaVhjCPI5fNCr9P6csL-GHCI7XZrO6IcjXw=s120-c-rp-mo-ba12-br100","rating":4,"text":"As far as storage places go, this one isn’t too bad. As always, increasing fees is an ongoing hassle, but they make it easy to pay electronically and send time relevant reminders, so that is good.\nWhen I initiated this relationship, they had 24 hour access, one reason I chose this particular facility.\nThey have since changed the terms to no access after 11, so pretty inconvenient, but what do you expect? Self-storage always comes with a host of hassles and at least this place is secure so far…","date":"2026-07-06T12:25:38.630Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your feedback, D! We're glad you appreciate our secure facility, convenient online payments, and reminders. We understand your concerns about the access hours and truly appreciate you sharing your thoughts. Thank you for choosing Bigger Garage Self-Storage-Muncie!","replyDate":"2026-07-09T09:33:36.459Z","tags":[],"sentiment":null},{"id":"63716ad9-7323-45d9-b19b-4cd4ffd1ed6f","author":"D Tschuor","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKqfSOPlR4afVXeaVhjCPI5fNCr9P6csL-GHCI7XZrO6IcjXw=s64-c-rp-mo-ba12-br100","rating":4,"text":"As far as storage places go, this one isn’t too bad. As always, increasing fees is an ongoing hassle, but they make it easy to pay electronically and send time relevant reminders, so that is good.\nWhen I initiated this relationship, they had 24 hour access, one reason I chose this particular facility.\nThey have since changed the terms to no access after 11, so pretty inconvenient, but what do you expect? Self-storage always comes with a host of hassles and at least this place is secure so far…","date":"2026-07-06T12:25:38.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your feedback, D! We're glad you appreciate our secure facility, convenient online payments, and reminders. We understand your concerns about the access hours and truly appreciate you sharing your thoughts. Thank you for choosing Bigger Garage Self-Storage-Muncie!","replyDate":"2026-07-25T20:45:18.000Z","tags":["price","access","security"],"sentiment":"positive"},{"id":"9d791d79-4551-4f3c-85a9-e960206e634c","author":"Michael E Bickford","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIBAPg5T9ZzWcHZ_ceXKG2p4UTrk1nEOUt8YaopYnc5zn3M0Q=s120-c-rp-mo-br100","rating":5,"text":"Easy to access and nice people to rent from. Good for storage of bigger stuff.","date":"2026-06-29T20:46:45.354Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your positive review, Michael. We are glad to hear that you are satisfied with our service and find the storage facility suitable for your needs. Your feedback is appreciated!","replyDate":"2026-06-30T14:41:09.958Z","tags":[],"sentiment":null},{"id":"447f010a-0173-448f-926a-9984211614f9","author":"Michael E Bickford","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIBAPg5T9ZzWcHZ_ceXKG2p4UTrk1nEOUt8YaopYnc5zn3M0Q=s64-c-rp-mo-br100","rating":5,"text":"Easy to access and nice people to rent from. Good for storage of bigger stuff.","date":"2026-06-29T20:46:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your positive review, Michael. We are glad to hear that you are satisfied with our service and find the storage facility suitable for your needs. Your feedback is appreciated!","replyDate":"2026-07-25T20:45:18.000Z","tags":["access"],"sentiment":"positive"},{"id":"761f0609-a360-4489-b8b3-e1f2910275a4","author":"LOGAMOTIVE","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXECfIgxHAVMXeTN-VjrF1QUJbp5DKPiAFq15vASAnRAIymnlk4=s120-c-rp-mo-ba12-br100","rating":5,"text":"Service was nice and easy to set up and storage unit was perfect for what we needed.","date":"2026-06-28T00:01:06.793Z","verifiedTenant":false,"featured":false,"reply":"Thank you, LOGAMOTIVE, for the kind review! We aim to make your storage experience as stress-free as possible.","replyDate":"2026-06-30T14:41:17.379Z","tags":[],"sentiment":null},{"id":"a6cd808f-92a7-4133-b567-40c18272e597","author":"LOGAMOTIVE","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXECfIgxHAVMXeTN-VjrF1QUJbp5DKPiAFq15vASAnRAIymnlk4=s64-c-rp-mo-ba12-br100","rating":5,"text":"Service was nice and easy to set up and storage unit was perfect for what we needed.","date":"2026-06-28T00:01:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, LOGAMOTIVE, for the kind review! We aim to make your storage experience as stress-free as possible.","replyDate":"2026-07-25T20:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"9957d31e-84e1-405d-b366-43d915e86cec","author":"Sandra Madden (Sandy)","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKjNmf5ss8yi2Epw9xlWktP5VthhBhuGjg7rM6LeGKs41xImQ=s120-c-rp-mo-ba12-br100","rating":5,"text":"Very easy and convenient to rent.   With a locked fenced in units.","date":"2026-06-18T00:23:45.958Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Sandra, for the 5-star review! We're glad to hear your rental experience was easy and convenient. We appreciate your feedback and are happy that our secure, fenced facility met your storage needs. Thank you for choosing Bigger Garage Self-Storage Muncie! ","replyDate":"2026-06-18T12:57:27.341Z","tags":[],"sentiment":null},{"id":"48fb8723-e892-4f6b-af50-fc35d1285d04","author":"Sandra Madden (Sandy)","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKjNmf5ss8yi2Epw9xlWktP5VthhBhuGjg7rM6LeGKs41xImQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very easy and convenient to rent.   With a locked fenced in units.","date":"2026-06-18T00:23:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Sandra, for the 5-star review! We're glad to hear your rental experience was easy and convenient. We appreciate your feedback and are happy that our secure, fenced facility met your storage needs. Thank you for choosing Bigger Garage Self-Storage Muncie! ","replyDate":"2026-06-25T20:45:18.000Z","tags":["security"],"sentiment":"positive"},{"id":"c68f8e02-96c3-4589-b6ee-79e128592868","author":"Ken Sheppard","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWb7NUOltSTLNz3JLWmrfpzvSHnrz27B3BQkRcyLeLNwODn117NnQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very happy with the unit I have and the company who manages the lot.","date":"2026-06-10T00:47:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Ken, for your review. We appreciate you taking the time to share your experience. If there is anything specific you'd like to discuss or if there are any concerns you have, please feel free to reach out to us. Your feedback is valuable in helping us improve our service.","replyDate":"2025-08-25T20:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"bf5dac62-de02-4aa1-9d36-af0233254a17","author":"steve goen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVUi7ihaP_OrP4w3FTCXqQfy0qZBzPw5K_DQGOrZJTbfc4lMN4E=s120-c-rp-mo-br100","rating":5,"text":"","date":"2026-06-03T19:35:49.023Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the 5-star rating, Steve! We appreciate your support.","replyDate":"2026-06-03T20:33:31.099Z","tags":[],"sentiment":null},{"id":"3bd85cc2-d9b3-46b2-a0c1-60715e57ead8","author":"steve goen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVUi7ihaP_OrP4w3FTCXqQfy0qZBzPw5K_DQGOrZJTbfc4lMN4E=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-06-03T19:35:49.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the 5-star rating, Steve! We appreciate your support.","replyDate":"2026-06-25T20:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"62ffd794-1442-43b5-96ec-14e445b1ccfb","author":"Debbie Current","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU-idYUnKnBMnIJ7nd2gFfh5Wsv4gdOWUgJkWXwaUFyKjbc5BP2=s120-c-rp-mo-br100","rating":5,"text":"We have had 2 units with Bigger Garage for many years. The area is clean, very secure and the prices are reasonable. We have never had any problems. The staff is very nice, easy to reach and helpful. I would and have recommended this storage facility.","date":"2026-05-26T19:22:44.274Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Debbie! We truly appreciate your continued trust and support over the years. We're glad to hear you've had a great experience with our clean, secure facility and helpful team. Thank you for recommending Bigger Garage Self-Storage Muncie!\n","replyDate":"2026-05-27T14:42:02.716Z","tags":[],"sentiment":null},{"id":"c61990df-6bd3-4954-b4df-2e1268224c3e","author":"Debbie Current","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU-idYUnKnBMnIJ7nd2gFfh5Wsv4gdOWUgJkWXwaUFyKjbc5BP2=s64-c-rp-mo-br100","rating":5,"text":"We have had 2 units with Bigger Garage for many years. The area is clean, very secure and the prices are reasonable. We have never had any problems. The staff is very nice, easy to reach and helpful. I would and have recommended this storage facility.","date":"2026-05-26T19:22:44.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Debbie! We truly appreciate your continued trust and support over the years. We're glad to hear you've had a great experience with our clean, secure facility and helpful team. Thank you for recommending Bigger Garage Self-Storage Muncie!<br>","replyDate":"2026-06-25T20:45:18.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"a973cbc8-e2fe-408f-b65e-a6866a6a6945","author":"Jason Cheek","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLDvTv_0a74eWTxKBlSECuuor6JBTxPlI0yCyhtl2yo45HScg=s120-c-rp-mo-br100","rating":5,"text":"I applied online. Process was quick and easy. I spoke with someone twice over the phone and they were extremely nice and helpful. RENT HERE. Do yourself a favor!","date":"2026-05-11T19:39:39.269Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Jason, for your wonderful review! We are delighted to hear that you had a positive experience with our online process and customer service. We strive to provide the best service possible for our customers, and we appreciate your recommendation. Let us know if there is anything more we can help you with in the future!","replyDate":"2026-05-12T21:12:19.042Z","tags":[],"sentiment":null},{"id":"19256514-9af4-4043-af73-9ae05b09edab","author":"Jason Cheek","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLDvTv_0a74eWTxKBlSECuuor6JBTxPlI0yCyhtl2yo45HScg=s64-c-rp-mo-br100","rating":5,"text":"I applied online. Process was quick and easy. I spoke with someone twice over the phone and they were extremely nice and helpful. RENT HERE. Do yourself a favor!","date":"2026-05-11T19:39:39.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Jason, for your wonderful review! We are delighted to hear that you had a positive experience with our online process and customer service. We strive to provide the best service possible for our customers, and we appreciate your recommendation. Let us know if there is anything more we can help you with in the future!","replyDate":"2026-05-25T20:45:18.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"b6097588-4615-4783-9d2e-9c6d202c0e93","author":"Cathy Jo Zimmerman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKE-WD__0wwCOLLEITzVNxHilP3UZQK5f4lAry5kLHTlnV0Mg=s120-c-rp-mo-br100","rating":5,"text":"Everyone here is very friendly and so helpful.  I never have to worry about the security of my unit and having 24 hour access is a must for me and greatly appreciated.","date":"2026-05-02T07:14:33.767Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Cathy Jo, for your wonderful review! We're glad to hear that you are satisfied with our customer service and security features. We appreciate your business!","replyDate":"2026-05-03T17:25:45.332Z","tags":[],"sentiment":null},{"id":"eba18916-76f7-405b-a753-119a73f8c8b3","author":"Cathy Jo Zimmerman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKE-WD__0wwCOLLEITzVNxHilP3UZQK5f4lAry5kLHTlnV0Mg=s64-c-rp-mo-br100","rating":5,"text":"Everyone here is very friendly and so helpful.  I never have to worry about the security of my unit and having 24 hour access is a must for me and greatly appreciated.","date":"2026-05-02T07:14:33.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Cathy Jo, for your wonderful review! We're glad to hear that you are satisfied with our customer service and security features. We appreciate your business!","replyDate":"2026-05-25T20:45:18.000Z","tags":["staff","access","security"],"sentiment":"positive"},{"id":"774f7dad-d11b-48c7-a5f2-d0bd2965df5a","author":"Cheryl M Feeney","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKDTRkkDR32fS4mrQyI2IwPICw1DQJMfciqr7cfm0FzSAClIA=s64-c-rp-mo-br100","rating":5,"text":"Use of your facility has been very convenient since I live close by. TY","date":"2026-04-30T04:54:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Cheryl, thank you so much for your 5-star review! We’re glad to hear that our Muncie location has been convenient for you, and we truly appreciate you choosing Bigger Garage Self-Storage. If you ever need anything, please don’t hesitate to reach out.","replyDate":"2025-11-25T20:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"62402f14-4862-42ca-8e0f-d5b8a7c7cdc9","author":"Amanda Felton","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUbXNwPIkNG5aci9MpkBnySYsd7pwGgzwmBi3XG_ZZwY8AIivMZEQ=s120-c-rp-mo-ba12-br100","rating":5,"text":"Awesome place to rent storage from. They are great about communication with their tenants!","date":"2026-04-18T23:55:33.799Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much Amanda, for the 5-star review! We truly appreciate your kind words and are glad to hear our communication has made a positive difference. We’re always here to help and grateful to have you with us at Bigger Garage Self-Storage Muncie!","replyDate":"2026-04-19T17:44:30.484Z","tags":[],"sentiment":null},{"id":"e107f32a-414c-4900-83df-5d7ab28089ee","author":"Kim Clifford","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIyPFB2LZ5p09kNK0GEkc-Yk3BlvYuzCsyMx6KR1GQw-MDQnQ=s120-c-rp-mo-br100","rating":5,"text":"Really nice storage facility. Have had it for several years and have had great customer service.","date":"2026-02-28T21:13:48.071Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Kim, for the 5-star rating at Bigger Garage Self-Storage in Muncie! We appreciate your positive feedback.","replyDate":"2026-02-28T22:12:03.709Z","tags":[],"sentiment":null},{"id":"434257d4-3a1f-4ef4-b6e4-7a3a6e28385d","author":"Kim Clifford","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIyPFB2LZ5p09kNK0GEkc-Yk3BlvYuzCsyMx6KR1GQw-MDQnQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-02-28T21:13:48.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Kim, for the 5-star rating at Bigger Garage Self-Storage in Muncie! We appreciate your positive feedback.","replyDate":"2026-03-25T20:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"d2f3e283-eb1a-4ac0-9159-314e9e267ede","author":"Chase Tidwell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIRNyIlGfClgF91l5Z1LBdnA5xjyQII7pjoeXgDJdJ44yEflg=s64-c-rp-mo-br100","rating":5,"text":"Easy clean and secure no issues with move in and answered promptly  when I called with issues","date":"2026-01-28T23:21:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review, Chase! We’re glad to hear your move-in went smoothly and that you found our facility clean and secure. Our team is always happy to help, and we appreciate you choosing Bigger Garage Self-Storage Muncie.","replyDate":"2025-09-25T20:45:18.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"9ebe1d5b-c2db-4d96-bbfd-6890ab553c43","author":"Juwaher Bangkila","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVmxF0V7egxuWt5gFXlMhKmJUfYUJIIC4mdpfwtfnxlcZADqWGYkA=s120-c-rp-mo-br100","rating":5,"text":"","date":"2026-01-21T02:01:14.423Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Juwaher, for the 5-star rating! We value your support and are glad to hear you had a positive experience with us at Bigger Garage Self-Storage-Muncie.","replyDate":"2026-01-21T20:18:50.784Z","tags":[],"sentiment":null},{"id":"1a6e2655-a555-4c3e-b54a-cc53e358a591","author":"Juwaher Bangkila","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVmxF0V7egxuWt5gFXlMhKmJUfYUJIIC4mdpfwtfnxlcZADqWGYkA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-01-21T02:01:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Juwaher, for the 5-star rating! We value your support and are glad to hear you had a positive experience with us at Bigger Garage Self-Storage-Muncie.","replyDate":"2026-01-25T20:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"f37641c4-5b27-4bc9-8381-2311439970df","author":"Adrian Mark Rabanos","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX2oGXuDrshij0caxSNiRpJYvsjyfAJ0Iotlo1yX8v962mvTJAL=s120-c-rp-mo-br100","rating":5,"text":"","date":"2026-01-21T01:02:04.399Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5-star rating, Adrian! We appreciate your support.","replyDate":"2026-01-21T20:18:24.104Z","tags":[],"sentiment":null},{"id":"81407d97-2e34-4295-b075-6a2f926575be","author":"Adrian Mark Rabanos","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX2oGXuDrshij0caxSNiRpJYvsjyfAJ0Iotlo1yX8v962mvTJAL=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-01-21T01:02:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5-star rating, Adrian! We appreciate your support.","replyDate":"2026-01-25T20:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"a20eda21-1d8b-4490-9b9c-e2d293e25f88","author":"Jesse Greene","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIuXYAog6TK0uruxBKf3B0wzvoKL6w9eC8c7eynPG6rTRrjJA=s120-c-rp-mo-ba12-br100","rating":5,"text":"I’ve had a storage unit with these folks for several years now.  They are always helpful and friendly.","date":"2026-01-20T02:53:28.711Z","verifiedTenant":false,"featured":false,"reply":"Hi Jesse, thank you for the 5-star review! And being a long-time customer! We truly appreciate your kind words and are glad our team has always been helpful and friendly. We appreciate you choosing Bigger Garage Self-Storage-Muncie. ","replyDate":"2026-01-20T03:07:12.149Z","tags":[],"sentiment":null},{"id":"d002ea59-8497-4c35-823c-8368bd4c5477","author":"Jesse Greene","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIuXYAog6TK0uruxBKf3B0wzvoKL6w9eC8c7eynPG6rTRrjJA=s64-c-rp-mo-ba12-br100","rating":5,"text":"I’ve had a storage unit with these folks for several years now.  They are always helpful and friendly.","date":"2026-01-20T02:53:28.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Jesse, thank you for the 5-star review! And being a long-time customer! We truly appreciate your kind words and are glad our team has always been helpful and friendly. We appreciate you choosing Bigger Garage Self-Storage-Muncie. ","replyDate":"2026-01-25T20:45:18.000Z","tags":["staff"],"sentiment":"positive"},{"id":"b2496493-4fec-4847-bfa1-27cef0274818","author":"Tricia Basinger","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIjiBoVR1x32nsTYP3K-W8X2qRW_T44kfFOHBfCl0beOtyBPg=s64-c-rp-mo-br100","rating":5,"text":"Bigger Garage self storage has the best customer service. They communicate efficiently and quickly get the information I need. I feel my stuff is safe in their gated facilities. Thank you","date":"2025-12-10T22:09:44.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Tricia, for the 5-star rating! We appreciate your support. Let us know if there's anything we can do to enhance your experience further.","replyDate":"2025-08-25T20:45:19.000Z","tags":["price","access","security"],"sentiment":"positive"},{"id":"e820a228-5bac-483c-8c14-95de50633aec","author":"Ashley Bennett","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXDGjMTjWI48Jz1DZSmWk2jjZ06A6JAW_TVHctLnPMzWKEEcco=s120-c-rp-mo-br100","rating":5,"text":"Super easy and quick to set up! Clean units and decent prices.","date":"2025-11-20T22:06:55.141Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive review, Ashley! We are glad to hear that you had a pleasant experience and find our units clean and reasonably priced. Your satisfaction is our priority at Muncie Bigger Garage Self-Storage. Thank you for choosing to store with us!","replyDate":"2025-11-21T01:54:29.311Z","tags":[],"sentiment":null},{"id":"d8d16adb-5bc4-46fd-bac8-84027c4ba034","author":"Ashley Bennett","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXDGjMTjWI48Jz1DZSmWk2jjZ06A6JAW_TVHctLnPMzWKEEcco=s64-c-rp-mo-br100","rating":5,"text":"Super easy and quick to set up! Clean units and decent prices.","date":"2025-11-20T22:06:55.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive review, Ashley! We are glad to hear that you had a pleasant experience and find our units clean and reasonably priced. Your satisfaction is our priority at Muncie Bigger Garage Self-Storage. Thank you for choosing to store with us!","replyDate":"2025-11-25T20:45:19.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"884a5ebc-528f-4011-9d09-6e323f3b5c3b","author":"Sherri Gleeson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKZLknRxCcNTTpkjTV0B-gr_QuW_N23BHDmoFvHn-1fMrMd9A=s64-c-rp-mo-br100","rating":5,"text":"Bigger self storage works hard at securing your items. They are friendly and courteous!","date":"2025-11-19T23:54:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5-star rating, Sherri! We're glad to hear that you are satisfied with our facilities. If you ever have any feedback or need assistance, please don't hesitate to reach out. Your business is appreciated.","replyDate":"2025-08-25T20:45:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"d6997186-b336-42bb-8407-cbfadb8df53e","author":"Lora Johnson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVtXOM_xn5XMOf6PIeI1KQsAQT1dC9oYgVIjcyJcW0HSXjtXQjC6w=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nice, clean storage. They have great easy access and it has very good lighting. There prices are also reasonable.","date":"2025-11-06T02:05:38.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to rate us, Lora! We appreciate your business and look forward to serving you in the future.","replyDate":"2025-08-25T20:45:19.000Z","tags":["cleanliness","price","access"],"sentiment":"positive"},{"id":"51c1db27-f348-4bf9-aee9-1cca54027290","author":"Cheryl M Feeney","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKDTRkkDR32fS4mrQyI2IwPICw1DQJMfciqr7cfm0FzSAClIA=s120-c-rp-mo-br100","rating":5,"text":"Use of your facility has been very convenient since I live close by. TY","date":"2025-10-30T16:20:00.440Z","verifiedTenant":false,"featured":false,"reply":"Hi Cheryl, thank you so much for your 5-star review! We’re glad to hear that our Muncie location has been convenient for you, and we truly appreciate you choosing Bigger Garage Self-Storage. If you ever need anything, please don’t hesitate to reach out.","replyDate":"2025-10-30T16:57:56.343Z","tags":[],"sentiment":null},{"id":"d8cd3f0d-81b5-465f-a1d0-6deac9f74ae3","author":"Sherry Saunders","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK34vwdPG_d47XUc-M3EJfiFlnnHn-kUHRrftWOxrtUHOPmbQ=s64-c-rp-mo-br100","rating":5,"text":"Has been safe and secure","date":"2025-10-29T22:09:25.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for leaving a review, Sherry. Your feedback is valuable to us. If you have any specific comments or concerns in the future, please feel free to share them with us. We are here to assist you in any way we can.","replyDate":"2025-08-25T20:45:19.000Z","tags":["security"],"sentiment":"positive"},{"id":"14a03158-65d8-45ec-97cf-6bfec17c0b72","author":"Ronald Johnson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJSxtLbk4LWjGVUrhFy1nG-pPoA0XAtYAL4VrODMkt8IWLyhQ=s64-c-rp-mo-br100","rating":5,"text":"Great location always there to answer my phone calls and answer any questions that I have I really appreciate bigger garage self storage","date":"2025-10-09T00:38:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Ronald, for the positive rating! We appreciate your business.","replyDate":"2025-08-25T20:45:19.000Z","tags":["access"],"sentiment":"positive"},{"id":"bf5d360a-8487-4107-bd2f-cb0c2051d5b3","author":"Panda Panda","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK4xBISwMwHQRKDpwCkUFMGK32umQ9YaZCbwBS5Zy9iqh8GDg=s120-c-rp-mo-br100","rating":5,"text":"Employees are always so helpful and considerate. My boyfriend and I have had our stuff in this facility for a couple years now and we love it. Highly recommend them to anyone that needs storage and also need to get to their belongings 24 hours a day. Also they are very understanding if you are late on a payment and will send you friendly reminders so you don't forget. We don't have 1 negative thing to say about this storage facility.","date":"2025-09-18T00:19:22.420Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Panda Panda, for your kind words and for taking the time to share your positive experience with us! We are thrilled to know that our team has been helpful and considerate, and that you are satisfied with our 24-hour access and payment process reminders. We truly appreciate your recommendation; it means a lot to us! If there's anything else we can do to further enhance your storage experience, please let us know.","replyDate":"2025-09-18T02:12:28.363Z","tags":[],"sentiment":null},{"id":"39314506-db51-43e6-bb65-908621d0bfd0","author":"Panda Panda","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK4xBISwMwHQRKDpwCkUFMGK32umQ9YaZCbwBS5Zy9iqh8GDg=s64-c-rp-mo-br100","rating":5,"text":"Employees are always so helpful and considerate. My boyfriend and I have had our stuff in this facility for a couple years now and we love it. Highly recommend them to anyone that needs storage and also need to get to their belongings 24 hours a day. Also they are very understanding if you are late on a payment and will send you friendly reminders so you don't forget. We don't have 1 negative thing to say about this storage facility.","date":"2025-09-18T00:19:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Panda Panda, for your kind words and for taking the time to share your positive experience with us! We are thrilled to know that our team has been helpful and considerate, and that you are satisfied with our 24-hour access and payment process reminders. We truly appreciate your recommendation; it means a lot to us! If there's anything else we can do to further enhance your storage experience, please let us know.","replyDate":"2025-09-25T20:45:19.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"a1215367-1cf6-4dc5-8b16-c957ff7919d1","author":"Chase Tidwell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIRNyIlGfClgF91l5Z1LBdnA5xjyQII7pjoeXgDJdJ44yEflg=s120-c-rp-mo-br100","rating":5,"text":"Easy clean and secure no issues with move in and answered promptly  when I called with issues","date":"2025-09-01T22:52:24.639Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review, Chase! We’re glad to hear your move-in went smoothly and that you found our facility clean and secure. Our team is always happy to help, and we appreciate you choosing Bigger Garage Self-Storage Muncie.","replyDate":"2025-09-02T00:20:41.524Z","tags":[],"sentiment":null},{"id":"8d65f5bf-d6f1-4759-a232-cdc07e21bea5","author":"Squishy -Skies","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWmOH1nULSkQW5UtKUAxCIRItPwKKXdliES5nPp1YlcOWTk-rGMsg=s120-c-rp-mo-ba12-br100","rating":5,"text":"Convenient, Securely Gated,  24/7 access to your unit. Cameras to watch over everything, and even easier ONLINE customer support when you need it!","date":"2025-08-15T12:29:12.201Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Squishy-Skies, for your kind words and positive review! We're delighted that you are satisfied with our facilities and services. If you ever need any assistance or have any questions, please don't hesitate to reach out to our online customer support team for help.","replyDate":"2025-08-15T13:59:28.170Z","tags":[],"sentiment":null},{"id":"87ae48a4-91fc-49c6-8276-9c67355aa119","author":"Squishy -Skies","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWmOH1nULSkQW5UtKUAxCIRItPwKKXdliES5nPp1YlcOWTk-rGMsg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Convenient, Securely Gated,  24/7 access to your unit. Cameras to watch over everything, and even easier ONLINE customer support when you need it!","date":"2025-08-15T12:29:12.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Squishy-Skies, for your kind words and positive review! We're delighted that you are satisfied with our facilities and services. If you ever need any assistance or have any questions, please don't hesitate to reach out to our online customer support team for help.","replyDate":"2025-08-25T20:45:19.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"8c19031c-3787-4042-b548-f1ff727c6aa2","author":"Eva Norvell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIHTDqN3mm69-s8MwggJkryFHeyY5vqdgVIEV1Tyr-gcxjQPg=s120-c-rp-mo-br100","rating":5,"text":"I want to say if anyone needs a safe place to store your items, this is the place. They stay in contact with you and keep you informed if rates go up or if there is an issue.","date":"2025-08-09T21:22:18.753Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing your positive experience, Eva! We're glad to be able to provide you with a safe and reliable storage solution. If you have any other feedback or need assistance in the future, please don't hesitate to reach out.么","replyDate":"2025-08-09T21:44:57.877Z","tags":[],"sentiment":null},{"id":"6c525301-a8c4-423c-b887-429fc1f73225","author":"Eva Norvell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIHTDqN3mm69-s8MwggJkryFHeyY5vqdgVIEV1Tyr-gcxjQPg=s64-c-rp-mo-br100","rating":5,"text":"I want to say if anyone needs a safe place to store your items, this is the place. They stay in contact with you and keep you informed if rates go up or if there is an issue.","date":"2025-08-09T21:22:18.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing your positive experience, Eva! We're glad to be able to provide you with a safe and reliable storage solution. If you have any other feedback or need assistance in the future, please don't hesitate to reach out.么","replyDate":"2025-08-25T20:45:19.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"b3c7963d-b856-46a0-afbd-8d1370133048","author":"Andy Anderson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWEHg-mHs6s8EQHjBgcbt4KAF_ps0byNITwFUd3Og-2m6QyQkIe=s120-c-rp-mo-br100","rating":4,"text":"","date":"2025-08-08T20:07:31.485Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive rating, Andy! We appreciate your support.","replyDate":"2025-08-09T00:06:08.234Z","tags":[],"sentiment":null},{"id":"4bb2ad65-c916-48e3-9d7c-8ef1e4bc647f","author":"Andy Anderson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWEHg-mHs6s8EQHjBgcbt4KAF_ps0byNITwFUd3Og-2m6QyQkIe=s64-c-rp-mo-br100","rating":4,"text":"","date":"2025-08-08T20:07:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive rating, Andy! We appreciate your support.","replyDate":"2025-08-25T20:45:19.000Z","tags":[],"sentiment":"positive"},{"id":"383040cd-dbc8-4f5d-9c22-79e553c27350","author":"Colin Pine","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjURFo2tgiEVHjTuJyh8HikoXu03hwfxf-KPw2EbXRNZtrGFIp6sYw=s120-c-rp-mo-br100","rating":5,"text":"Great storage facility with g pod security","date":"2025-08-06T21:17:40.359Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words, Colin! We always strive to provide top-notch security for our customers' peace of mind.","replyDate":"2025-08-07T14:26:28.571Z","tags":[],"sentiment":null},{"id":"42eb80c6-6c44-453f-b3ed-2483c525907e","author":"Colin Pine","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjURFo2tgiEVHjTuJyh8HikoXu03hwfxf-KPw2EbXRNZtrGFIp6sYw=s64-c-rp-mo-br100","rating":5,"text":"Great storage facility with g pod security","date":"2025-08-06T21:17:40.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words, Colin! We always strive to provide top-notch security for our customers' peace of mind.","replyDate":"2025-08-25T20:45:19.000Z","tags":["security"],"sentiment":"positive"},{"id":"ad4db59c-e3b6-4bee-8ef9-0e16811384cd","author":"Nancy Young","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLto0eKYC-FqMrUMR8SpKF-l8Pph2oqD-to8WvlRDdfH-MlSg=s120-c-rp-mo-br100","rating":5,"text":"I have been a renter for ten years and have been extremely satisfied.","date":"2025-07-07T21:18:04.951Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Nancy! We truly appreciate your loyalty and are glad you have been satisfied with our services for the past 10 years. Time flies when you are storing your important belongings safely and securely.    Here is to another 10 years!!!!","replyDate":"2025-07-07T22:41:50.511Z","tags":[],"sentiment":null},{"id":"bece12c7-2989-4dec-8555-772f2b10d097","author":"Nancy Young","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLto0eKYC-FqMrUMR8SpKF-l8Pph2oqD-to8WvlRDdfH-MlSg=s64-c-rp-mo-br100","rating":5,"text":"I have been a renter for ten years and have been extremely satisfied.","date":"2025-07-07T21:18:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Nancy! We truly appreciate your loyalty and are glad you have been satisfied with our services for the past 10 years. Time flies when you are storing your important belongings safely and securely.    Here is to another 10 years!!!!","replyDate":"2025-08-25T20:45:19.000Z","tags":[],"sentiment":"positive"},{"id":"d9d40e52-a72c-4cfd-896c-b796fa60094f","author":"Ashley hill","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVJqFygBxVh5crOu9IV8ddKsmx5Sy5aow72O2AQJvi-Sp8Fs3zC=s120-c-rp-mo-br100","rating":5,"text":"","date":"2025-06-16T23:29:11.505Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the excellent rating, Ashley! We're glad to hear you had a positive experience storing with us. Let us know if there's anything more we can do for you in the future.","replyDate":"2025-06-16T23:41:32.720Z","tags":[],"sentiment":null},{"id":"54ea7fcc-876d-4fca-b6fa-0ae0740e9924","author":"Ashley hill","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVJqFygBxVh5crOu9IV8ddKsmx5Sy5aow72O2AQJvi-Sp8Fs3zC=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-06-16T23:29:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the excellent rating, Ashley! We're glad to hear you had a positive experience storing with us. Let us know if there's anything more we can do for you in the future.","replyDate":"2025-08-25T20:45:19.000Z","tags":[],"sentiment":"positive"},{"id":"416e5ebc-38ea-4c07-ac8b-66352bdb66a4","author":"Jennifer Blanchard","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW5vnmnxZLiMUd2zOVD9lupGhwidscz5P0vvLHp9QQ5l0G-Iu5o=s64-c-rp-mo-ba12-br100","rating":5,"text":"The rental process on the website was effortless. The customer service agent is super friendly and helpful! Highly recommend Bigger Garage Self-Storage.","date":"2025-05-28T22:33:02.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to leave a review, Jennifer. Your feedback is valuable to us.","replyDate":"2025-08-25T20:45:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"c2f20fc6-034c-4a2e-af12-1ac670a7affa","author":"Ken Sheppard","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWb7NUOltSTLNz3JLWmrfpzvSHnrz27B3BQkRcyLeLNwODn117NnQ=s120-c-rp-mo-ba12-br100","rating":5,"text":"Very happy with the unit I have and the company who manages the lot.","date":"2025-05-28T21:04:34.680Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Ken, for your review. We appreciate you taking the time to share your experience. If there is anything specific you'd like to discuss or if there are any concerns you have, please feel free to reach out to us. Your feedback is valuable in helping us improve our service.","replyDate":"2025-05-29T22:11:02.995Z","tags":[],"sentiment":null},{"id":"2a7e5300-7cbb-452c-b6c2-1ec1cf37091f","author":"Sherry Saunders","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK34vwdPG_d47XUc-M3EJfiFlnnHn-kUHRrftWOxrtUHOPmbQ=s120-c-rp-mo-br100","rating":5,"text":"Has been safe and secure","date":"2025-05-13T20:38:22.826Z","verifiedTenant":false,"featured":false,"reply":"Thank you for leaving a review, Sherry. Your feedback is valuable to us. If you have any specific comments or concerns in the future, please feel free to share them with us. We are here to assist you in any way we can.","replyDate":"2025-05-14T00:14:35.110Z","tags":[],"sentiment":null},{"id":"b2f3de39-87b0-4f58-a24b-84cbda948e04","author":"Chris Dau","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLQtKsOsSbdMxwHkN2M-r74U908kYx5-Ul4uM1WzCQ-FTJyqA=s120-c-rp-mo-br100","rating":5,"text":"Nice people","date":"2025-04-29T20:32:43.986Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind 5-star review.    We regret that circumstances didn't give us an opportunity to serve your storage needs.     We looking forward to serving you in the future.     Thank you!","replyDate":"2025-05-01T02:23:24.413Z","tags":[],"sentiment":null},{"id":"03ab11cc-660a-422b-952f-92ff9a28a6c7","author":"Chris Dau","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLQtKsOsSbdMxwHkN2M-r74U908kYx5-Ul4uM1WzCQ-FTJyqA=s64-c-rp-mo-br100","rating":5,"text":"Nice people","date":"2025-04-29T20:32:43.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind 5-star review.    We regret that circumstances didn't give us an opportunity to serve your storage needs.     We looking forward to serving you in the future.     Thank you!","replyDate":"2025-08-25T20:45:19.000Z","tags":[],"sentiment":"positive"},{"id":"2684c75f-55e8-42b4-9fcb-d593ec423f17","author":"Kimberly Dupuis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKnrxmXyTcSzJIJRkYvQbU8y0bjT_-nGUGExpMb9enooEuZxw=s120-c-rp-mo-br100","rating":5,"text":"They are great to work with and will work with you.  Will definitely store with them again if needed.","date":"2025-04-28T22:43:56.255Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your positive review.     We very much appreciate your business and look forward to the opportunity to serve your storage needs in the future.","replyDate":"2025-04-28T22:55:16.783Z","tags":[],"sentiment":null},{"id":"71fe7539-b2b9-41df-b7fb-b1d98294a64b","author":"Kimberly Dupuis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKnrxmXyTcSzJIJRkYvQbU8y0bjT_-nGUGExpMb9enooEuZxw=s64-c-rp-mo-br100","rating":5,"text":"They are great to work with and will work with you.  Will definitely store with them again if needed.","date":"2025-04-28T22:43:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your positive review.     We very much appreciate your business and look forward to the opportunity to serve your storage needs in the future.","replyDate":"2025-08-25T20:45:19.000Z","tags":[],"sentiment":"positive"},{"id":"2dc71f73-74aa-459f-bdd4-ee0f00f07403","author":"Jennifer Blanchard","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW5vnmnxZLiMUd2zOVD9lupGhwidscz5P0vvLHp9QQ5l0G-Iu5o=s120-c-rp-mo-ba12-br100","rating":5,"text":"The rental process on the website was effortless. The customer service agent is super friendly and helpful! Highly recommend Bigger Garage Self-Storage.","date":"2025-03-28T21:04:03.532Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to leave a review, Jennifer. Your feedback is valuable to us.","replyDate":"2025-03-28T22:48:15.879Z","tags":[],"sentiment":null},{"id":"4c40beb0-acba-4047-8dcd-bce8f0c9d1f9","author":"Christina Buffalo-Thornton","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUCrNCCPRkcfeW4qtYyRfRWLw4vFScub4iVKFa1qCjpVh3eRy_2=s120-c-rp-mo-ba12-br100","rating":5,"text":"Communication and customer service has been great here. If you're looking for storage, this is definitely a safe and friendly place for it.","date":"2025-03-12T13:42:36.239Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time, Christina. If there's anything we can do to improve your experience in the future, please let us know.","replyDate":"2025-03-13T07:55:13.107Z","tags":[],"sentiment":null},{"id":"2612bdca-5e63-496d-8350-3916f37ba993","author":"Christina Buffalo-Thornton","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUCrNCCPRkcfeW4qtYyRfRWLw4vFScub4iVKFa1qCjpVh3eRy_2=s64-c-rp-mo-ba12-br100","rating":5,"text":"Communication and customer service has been great here. If you're looking for storage, this is definitely a safe and friendly place for it.","date":"2025-03-12T13:42:36.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time, Christina. If there's anything we can do to improve your experience in the future, please let us know.","replyDate":"2025-08-25T20:45:19.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"16b8979b-b329-4a28-9374-f8fcfc4449d8","author":"Chris Tuttle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJdEhGLzgw04D0p6Aa9TGcM-uXzmOCVzqQcmEjL5l5qRrv1sA=s64-c-rp-mo-br100","rating":5,"text":"Very easy to work with, I had an issue and they went above and beyond to fix it. Great communication!","date":"2025-02-26T00:36:05.000Z","verifiedTenant":false,"featured":false,"reply":"Hey Chris!     Thank you so much for your 5-star review.    We very much appreciate your business.     ","replyDate":"2024-08-25T20:45:19.000Z","tags":[],"sentiment":"positive"},{"id":"46eb210f-6ee0-4c0c-988c-df531717e445","author":"Ronald Johnson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJSxtLbk4LWjGVUrhFy1nG-pPoA0XAtYAL4VrODMkt8IWLyhQ=s120-c-rp-mo-br100","rating":5,"text":"Great location always there to answer my phone calls and answer any questions that I have I really appreciate bigger garage self storage","date":"2025-01-29T22:11:53.766Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Ronald, for the positive rating! We appreciate your business.","replyDate":"2025-01-30T14:15:00.260Z","tags":[],"sentiment":null},{"id":"1814f6c1-c6aa-458b-83cf-9f7e3c0d26cf","author":"Lora Johnson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVtXOM_xn5XMOf6PIeI1KQsAQT1dC9oYgVIjcyJcW0HSXjtXQjC6w=s120-c-rp-mo-ba12-br100","rating":5,"text":"Nice, clean storage. They have great easy access and it has very good lighting. There prices are also reasonable.","date":"2025-01-21T02:40:28.091Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to rate us, Lora! We appreciate your business and look forward to serving you in the future.","replyDate":"2025-01-22T09:23:14.228Z","tags":[],"sentiment":null},{"id":"3af94007-81f2-4f46-a697-a3f23d69c714","author":"Dan Perkins","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW-KQ2wZPu2cnLczYwltC4mo77lpSX0uJ_3cnm9i0olckcl03Y=s120-c-rp-mo-br100","rating":4,"text":"","date":"2025-01-06T22:56:00.537Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 4-star rating, Dan. We appreciate your feedback and hope that we continue to meet your storage needs effectively.","replyDate":"2025-01-08T16:56:46.633Z","tags":[],"sentiment":null},{"id":"cf241012-e500-4941-a586-57b31e9006f8","author":"Dan Perkins","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW-KQ2wZPu2cnLczYwltC4mo77lpSX0uJ_3cnm9i0olckcl03Y=s64-c-rp-mo-br100","rating":4,"text":"","date":"2025-01-06T22:56:00.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 4-star rating, Dan. We appreciate your feedback and hope that we continue to meet your storage needs effectively.","replyDate":"2025-08-25T20:45:19.000Z","tags":[],"sentiment":"positive"},{"id":"a39269e5-b36a-40c5-889d-b7c3e0f98fb1","author":"Jojo Johnson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIuKDc7Bhx6If2SP1HCfwaACB8cLTY1gVe8VV9zrSc7K7HH0P0=s120-c-rp-mo-br100","rating":5,"text":"","date":"2025-01-06T22:36:34.622Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive rating, Jojo! We are glad to know you're happy with our services. If you ever have any feedback or suggestions to improve, feel free to share.","replyDate":"2025-01-08T16:56:38.646Z","tags":[],"sentiment":null},{"id":"2fb1da17-3a6e-4d34-b022-675e547ad3f8","author":"Jojo Johnson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIuKDc7Bhx6If2SP1HCfwaACB8cLTY1gVe8VV9zrSc7K7HH0P0=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-01-06T22:36:34.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive rating, Jojo! We are glad to know you're happy with our services. If you ever have any feedback or suggestions to improve, feel free to share.","replyDate":"2025-08-25T20:45:19.000Z","tags":[],"sentiment":"positive"},{"id":"64d512b9-1557-496c-b27a-f46d056c7f04","author":"Sherri Gleeson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKZLknRxCcNTTpkjTV0B-gr_QuW_N23BHDmoFvHn-1fMrMd9A=s120-c-rp-mo-br100","rating":5,"text":"Bigger self storage works hard at securing your items. They are friendly and courteous!","date":"2025-01-06T22:17:46.373Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5-star rating, Sherri! We're glad to hear that you are satisfied with our facilities. If you ever have any feedback or need assistance, please don't hesitate to reach out. Your business is appreciated.","replyDate":"2025-01-08T16:56:34.017Z","tags":[],"sentiment":null},{"id":"37c07903-56bf-45ac-8bbe-cc6ded6a58be","author":"Brian Bates","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWAFopkVdj4Gx8R8GofTrF1tMAODGIU33sCA42P8bZRoVRvpQU=s120-c-rp-mo-br100","rating":4,"text":"The security is great as well as the location!!!\nCompared to the other over price storage places\nBigger Garage gives a great product!!!","date":"2024-12-24T03:19:22.218Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive rating, Brian! If you have any feedback or suggestions in the future, please don't hesitate to reach out. We appreciate your business!","replyDate":"2024-12-24T16:33:51.567Z","tags":[],"sentiment":null},{"id":"37ecfb9c-9926-433d-be8e-e72fde22deec","author":"Brian Bates","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWAFopkVdj4Gx8R8GofTrF1tMAODGIU33sCA42P8bZRoVRvpQU=s64-c-rp-mo-br100","rating":4,"text":"The security is great as well as the location!!!\nCompared to the other over price storage places\nBigger Garage gives a great product!!!","date":"2024-12-24T03:19:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive rating, Brian! If you have any feedback or suggestions in the future, please don't hesitate to reach out. We appreciate your business!","replyDate":"2025-08-25T20:45:21.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"81947008-f6a4-47eb-a57f-536f632287b3","author":"Bianca Moore","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVRrmglkJ6cmBReOTkLSXvnF-NpFbWEZsz0qyOqsa8iSyXfJbHxyg=s120-c-rp-mo-br100","rating":5,"text":"Great experience","date":"2024-12-23T21:31:42.347Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Bianca, for the 5 star rating and your support! We appreciate you using our storage facilities.","replyDate":"2024-12-26T19:55:33.236Z","tags":[],"sentiment":null},{"id":"9985a56f-ba29-42ec-af13-e4f49728e8a2","author":"Bianca Moore","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVRrmglkJ6cmBReOTkLSXvnF-NpFbWEZsz0qyOqsa8iSyXfJbHxyg=s64-c-rp-mo-br100","rating":5,"text":"Great experience","date":"2024-12-23T21:31:42.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Bianca, for the 5 star rating and your support! We appreciate you using our storage facilities.","replyDate":"2025-08-25T20:45:21.000Z","tags":[],"sentiment":"positive"},{"id":"1edd0a65-968a-4071-80b3-fb98daf583de","author":"Tricia Basinger","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIjiBoVR1x32nsTYP3K-W8X2qRW_T44kfFOHBfCl0beOtyBPg=s120-c-rp-mo-br100","rating":5,"text":"Bigger Garage self storage has the best customer service. They communicate efficiently and quickly get the information I need. I feel my stuff is safe in their gated facilities. Thank you","date":"2024-12-11T21:14:50.930Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Tricia, for the 5-star rating! We appreciate your support. Let us know if there's anything we can do to enhance your experience further.","replyDate":"2024-12-13T15:54:53.226Z","tags":[],"sentiment":null},{"id":"5827e04a-ef98-4653-8f7d-8bcc2a61d057","author":"Deanna Fruitt","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLzQthkw8u6GL_B3qwEd7XzVHUEhnLAgtkeqpzTYlUd6WzN5Q=s120-c-rp-mo-br100","rating":5,"text":"Great facility, very friendly would highly recommend .","date":"2024-11-30T01:55:20.375Z","verifiedTenant":false,"featured":false,"reply":"Hello Deanna!    Thank you for the generous 5-star review.    We do appreciate your business","replyDate":"2024-11-30T02:27:48.987Z","tags":[],"sentiment":null},{"id":"c2045b43-099f-41c7-9fca-f1657d7dc78b","author":"Deanna Fruitt","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLzQthkw8u6GL_B3qwEd7XzVHUEhnLAgtkeqpzTYlUd6WzN5Q=s64-c-rp-mo-br100","rating":5,"text":"Great facility, very friendly would highly recommend .","date":"2024-11-30T01:55:20.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Deanna!    Thank you for the generous 5-star review.    We do appreciate your business","replyDate":"2025-08-25T20:45:21.000Z","tags":["staff"],"sentiment":"positive"},{"id":"c834e7f3-9169-453a-a8b4-a9addb01c380","author":"Beverly Doggett","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXYp8rU1QD9oH84SS_hgpykYOjBknJy9GMdDEZ3Bl078JeTrtSU5Q=s120-c-rp-mo-ba12-br100","rating":5,"text":"I have no complaints with this company at all","date":"2024-11-21T01:18:10.590Z","verifiedTenant":false,"featured":false,"reply":"Thank you Beverly.    We appreciate your business.","replyDate":"2024-11-21T13:57:57.304Z","tags":[],"sentiment":null},{"id":"915abc20-970a-4e5c-9094-5e79da160840","author":"Beverly Doggett","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXYp8rU1QD9oH84SS_hgpykYOjBknJy9GMdDEZ3Bl078JeTrtSU5Q=s64-c-rp-mo-br100","rating":5,"text":"I have no complaints with this company at all","date":"2024-11-21T01:18:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Beverly.    We appreciate your business.","replyDate":"2025-08-25T20:45:21.000Z","tags":[],"sentiment":"positive"},{"id":"098fb5f6-2e62-40dd-95d5-d78ff17ebf39","author":"Amy Wiswasser-Noble","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUYBIuGFsg8n8kT1YMTd4bQvhrtOJNBFkF7zVl8czswhu_uYho=s120-c-rp-mo-br100","rating":5,"text":"","date":"2024-04-26T17:55:40.294Z","verifiedTenant":false,"featured":false,"reply":"Hello Amy!    Thank you so much for your generous review.   We very much appreciate your business.     Please also thank your husband for his service to our country.","replyDate":"2024-04-26T18:07:25.099Z","tags":[],"sentiment":null},{"id":"cbc7e8f0-de65-4d1a-8352-793cc371b41d","author":"Amy Wiswasser-Noble","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUYBIuGFsg8n8kT1YMTd4bQvhrtOJNBFkF7zVl8czswhu_uYho=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-04-26T17:55:40.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Amy!    Thank you so much for your generous review.   We very much appreciate your business.     Please also thank your husband for his service to our country.","replyDate":"2024-08-25T20:45:21.000Z","tags":[],"sentiment":"positive"},{"id":"646eb5d8-b14b-4168-bb03-634e1996f77d","author":"Amanda Banker","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVpItrLWwVG5wsG3LJxV_JOZvmA9gj1ckjjIiPOqpJC0_YOBUwL=s120-c-rp-mo-br100","rating":5,"text":"","date":"2024-03-17T22:16:59.960Z","verifiedTenant":false,"featured":false,"reply":"Hello Amanda!    Thank you so much for your generous review.    We very much appreciate your business.","replyDate":"2024-03-17T22:32:32.923Z","tags":[],"sentiment":null},{"id":"f104c0f1-e05f-42d0-9ab2-bcc6f77dddb6","author":"Amanda Banker","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVpItrLWwVG5wsG3LJxV_JOZvmA9gj1ckjjIiPOqpJC0_YOBUwL=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-03-17T22:16:59.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Amanda!    Thank you so much for your generous review.    We very much appreciate your business.","replyDate":"2024-08-25T20:45:21.000Z","tags":[],"sentiment":"positive"},{"id":"e59b30c6-693a-41dc-8dde-8e6ca130981d","author":"Jeff McConnell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI1lM2sz74a6RVCBaGFhW26E1Tpi2eH07Jp17NOnJSQFfzdow=s120-c-rp-mo-br100","rating":5,"text":"The units are incredibly clean and well-maintained, and the staff are exceptional. I highly recommend this storage facility to anyone in need of a reliable, secure, and top-notch storage solution. Thank you for a great experience! I love this place!","date":"2024-01-30T23:22:09.648Z","verifiedTenant":false,"featured":false,"reply":"Thank you Jeff for your generous review!     We very much appreciate your business!","replyDate":"2024-01-30T23:35:32.205Z","tags":[],"sentiment":null},{"id":"3f12ec23-1c46-4b0b-93f0-4bcebc0394bc","author":"Jeff McConnell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI1lM2sz74a6RVCBaGFhW26E1Tpi2eH07Jp17NOnJSQFfzdow=s64-c-rp-mo-br100","rating":5,"text":"The units are incredibly clean and well-maintained, and the staff are exceptional. I highly recommend this storage facility to anyone in need of a reliable, secure, and top-notch storage solution. Thank you for a great experience! I love this place!","date":"2024-01-30T23:22:09.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Jeff for your generous review!     We very much appreciate your business!","replyDate":"2024-08-25T20:45:21.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"563704d4-3a03-45ec-9729-2adcf27aa9c7","author":"Chris Tuttle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJdEhGLzgw04D0p6Aa9TGcM-uXzmOCVzqQcmEjL5l5qRrv1sA=s120-c-rp-mo-br100","rating":5,"text":"Very easy to work with, I had an issue and they went above and beyond to fix it. Great communication!","date":"2024-01-14T21:06:42.852Z","verifiedTenant":false,"featured":false,"reply":"Hey Chris!     Thank you so much for your 5-star review.    We very much appreciate your business.     ","replyDate":"2024-01-14T21:26:00.046Z","tags":[],"sentiment":null},{"id":"a55ab09c-f7c4-4aff-b75a-41615936c479","author":"Bradley Oliver","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXyHvCW67IYcCmNknMUuOGyhxUsYil0-EgHXVhil8XoHiMIDkQUUg=s64-c-rp-mo-br100","rating":5,"text":"So far so good","date":"2023-12-01T21:32:20.000Z","verifiedTenant":false,"featured":false,"reply":"Hey Bradley!    Thank you so much for your 5-star review.     We very much appreciate your business.    If there is anything we can do to make your storage experience better please don't hesitate to let us know.","replyDate":"2024-08-25T20:45:21.000Z","tags":[],"sentiment":"positive"},{"id":"2e5e8b4a-c968-40ae-b7e4-5ede67330a45","author":"Bradley Oliver","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXyHvCW67IYcCmNknMUuOGyhxUsYil0-EgHXVhil8XoHiMIDkQUUg=s120-c-rp-mo-br100","rating":5,"text":"So far so good","date":"2023-12-01T10:39:14.031Z","verifiedTenant":false,"featured":false,"reply":"Hey Bradley!    Thank you so much for your 5-star review.     We very much appreciate your business.    If there is anything we can do to make your storage experience better please don't hesitate to let us know.","replyDate":"2024-01-14T21:26:52.783Z","tags":[],"sentiment":null},{"id":"c1ec2a96-05e9-4d05-a5cf-abd4c71be9a7","author":"Leslie McIntosh","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUnSFl15gKBPBazepWZfSq0aQmP9GDM7EaTHxJSMZhL8uzYbNpc=s120-c-rp-mo-br100","rating":5,"text":"","date":"2023-11-22T18:25:54.476Z","verifiedTenant":false,"featured":false,"reply":"Thank you Leslie for your kind review!    ","replyDate":"2023-11-22T19:17:50.128Z","tags":[],"sentiment":null},{"id":"2f6bb74e-40d0-49ad-a3ca-73a74cc0535c","author":"Leslie McIntosh","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUnSFl15gKBPBazepWZfSq0aQmP9GDM7EaTHxJSMZhL8uzYbNpc=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-11-22T18:25:54.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Leslie for your kind review!    ","replyDate":"2024-08-25T20:45:21.000Z","tags":[],"sentiment":"positive"},{"id":"1cad87ec-ab11-410d-884a-926fa27b36e0","author":"Jackie Manderson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLfYHSdmeEBpCPibkOtshMboGvQStz8ZwnR6DrD1s2nld7wZg=s120-c-rp-mo-br100","rating":5,"text":"Bigger Garages has made great improvements to this facility. Safe, secure and clean facility.","date":"2023-08-12T00:57:40.139Z","verifiedTenant":false,"featured":false,"reply":"Dear Jackie, thank you for your positive feedback! We're thrilled to hear that you've noticed the improvements we've made at Bigger Garage Self-Storage. Providing a safe, secure, and clean facility is our top priority. Your 5-star rating means a lot to us as we strive to offer the best storage solutions in Muncie. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Bigger Garage!","replyDate":"2024-04-20T02:04:27.908Z","tags":[],"sentiment":null},{"id":"be10b1b2-dfed-457c-b29e-04244e36ec66","author":"Jackie Manderson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLfYHSdmeEBpCPibkOtshMboGvQStz8ZwnR6DrD1s2nld7wZg=s64-c-rp-mo-br100","rating":5,"text":"Bigger Garages has made great improvements to this facility. Safe, secure and clean facility.","date":"2023-08-12T00:57:40.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Jackie, thank you for your positive feedback! We're thrilled to hear that you've noticed the improvements we've made at Bigger Garage Self-Storage. Providing a safe, secure, and clean facility is our top priority. Your 5-star rating means a lot to us as we strive to offer the best storage solutions in Muncie. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Bigger Garage!","replyDate":"2024-08-25T20:45:21.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"49f877ac-b174-4881-840f-db3da8a40b99","author":"daphne c","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXV6g_PHQAVUQYlcPHzRsiYnqvp3OC4KCauSaVsOT8u8blzn42oXg=s120-c-rp-mo-br100","rating":5,"text":"I really like the people who run this facility, they are kind and knowledgeable.  I would recommend this facility.","date":"2023-05-15T14:17:08.666Z","verifiedTenant":false,"featured":false,"reply":"Hi Daphne!     Thank you so much for your generous review.    We appreciate your business.","replyDate":"2023-05-15T14:28:01.426Z","tags":[],"sentiment":null},{"id":"6f029fd4-87bc-4987-9ace-c5bf56f12d1e","author":"daphne c","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXV6g_PHQAVUQYlcPHzRsiYnqvp3OC4KCauSaVsOT8u8blzn42oXg=s64-c-rp-mo-br100","rating":5,"text":"I really like the people who run this facility, they are kind and knowledgeable.  I would recommend this facility.","date":"2023-05-15T14:17:08.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Daphne!     Thank you so much for your generous review.    We appreciate your business.","replyDate":"2023-08-25T20:45:21.000Z","tags":["staff"],"sentiment":"positive"},{"id":"4af25d98-e8be-4047-af20-cc6f2bebcf42","author":"p s","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIhqNjXXEfBgt4yU5YnPPF53NuRa8jH3byT-ZXaqVZUiP8lQA=s120-c-rp-mo-ba12-br100","rating":5,"text":"This company really rocks we had some problems in the beginning cuz I didn't know when I was coming but they worked with me Teresa was fabulous so were the other girls in the office I appreciate everything they had did for me. Unit was great and clean","date":"2023-04-26T20:30:46.480Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your generous review.     We appreciate your business and look forward to the opportunity to serve you again soon!","replyDate":"2023-04-26T20:53:33.122Z","tags":[],"sentiment":null},{"id":"e55a55f2-1fc6-492f-a405-aa547d359192","author":"p s","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIhqNjXXEfBgt4yU5YnPPF53NuRa8jH3byT-ZXaqVZUiP8lQA=s64-c-rp-mo-ba12-br100","rating":5,"text":"This company really rocks we had some problems in the beginning cuz I didn't know when I was coming but they worked with me Teresa was fabulous so were the other girls in the office I appreciate everything they had did for me. Unit was great and clean","date":"2023-04-26T20:30:46.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your generous review.     We appreciate your business and look forward to the opportunity to serve you again soon!","replyDate":"2023-08-25T20:45:21.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"e6bbdcb1-0754-49e2-a0f8-571d46c728c3","author":"Marvin More","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLTbgjtPMuTTKAj43PSiTAZdmVn1gGSWpEyQtwfPumGZUGUMg=s120-c-rp-mo-br100","rating":5,"text":"Great facility, great management, and very economical. Highly recommend!","date":"2023-02-13T23:51:03.847Z","verifiedTenant":false,"featured":false,"reply":"Dear Marvin, thank you for your kind words! We're thrilled to hear that you found our facility great and economical. Our team works hard to provide top-notch service at competitive rates. Your recommendation means a lot to us! If you need anything else, feel free to reach out. Thank you for choosing Bigger Garage Self-Storage - Muncie!","replyDate":"2024-04-20T02:04:50.281Z","tags":[],"sentiment":null},{"id":"1d936f89-0d82-4b0b-84c9-62e506e21ebb","author":"Marvin More","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLTbgjtPMuTTKAj43PSiTAZdmVn1gGSWpEyQtwfPumGZUGUMg=s64-c-rp-mo-br100","rating":5,"text":"Great facility, great management, and very economical. Highly recommend!","date":"2023-02-13T23:51:03.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Marvin, thank you for your kind words! We're thrilled to hear that you found our facility great and economical. Our team works hard to provide top-notch service at competitive rates. Your recommendation means a lot to us! If you need anything else, feel free to reach out. Thank you for choosing Bigger Garage Self-Storage - Muncie!","replyDate":"2024-08-25T20:45:21.000Z","tags":[],"sentiment":"positive"},{"id":"6d59d1a3-abab-4472-b8b6-ec00b50e80f4","author":"Chris Rahman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIjVb6f8QGwf3NTYS-O4it-f0779-1M7oHFifK0TbuJW0FM3w=s120-c-rp-mo-br100","rating":5,"text":"I needed to rent a unit prior to helping a relative move.  Prior to coming into IN to help with the move, I called the facility and the manager was very nice and helpful in helping me decide on the correct size that I needed and setting everything up.\nPlace is clean, safe and economical for storing our goods.","date":"2023-02-10T02:00:04.346Z","verifiedTenant":false,"featured":false,"reply":"Dear Chris, thank you for choosing Bigger Garage Self-Storage for your storage needs. We're delighted to hear that our team was able to assist you in finding the perfect unit and that you found our facility clean, safe, and cost-effective. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Thank you for the 5-star rating!","replyDate":"2024-04-20T02:04:56.256Z","tags":[],"sentiment":null},{"id":"ad46e4f3-054f-4f92-9441-0bd2919aedd9","author":"Chris Rahman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIjVb6f8QGwf3NTYS-O4it-f0779-1M7oHFifK0TbuJW0FM3w=s64-c-rp-mo-br100","rating":5,"text":"I needed to rent a unit prior to helping a relative move.  Prior to coming into IN to help with the move, I called the facility and the manager was very nice and helpful in helping me decide on the correct size that I needed and setting everything up.\nPlace is clean, safe and economical for storing our goods.","date":"2023-02-10T02:00:04.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Chris, thank you for choosing Bigger Garage Self-Storage for your storage needs. We're delighted to hear that our team was able to assist you in finding the perfect unit and that you found our facility clean, safe, and cost-effective. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Thank you for the 5-star rating!","replyDate":"2024-08-25T20:45:21.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"071fbeb7-5bfd-42c4-9f6d-4bef17af6139","author":"Michael V. Margarella","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVLPTc_MMz938E8_bZ7nbtX4Fecnnr8Nie265-kVMA3Zv-C2kOr=s120-c-rp-mo-ba12-br100","rating":5,"text":"Safe and secure facility, good units, responsive management.","date":"2023-01-17T16:19:36.319Z","verifiedTenant":false,"featured":false,"reply":"Dear Michael, thank you for your positive feedback! We're delighted to hear that you found our facility safe and secure with good units. Our team works hard to provide responsive service, so we appreciate your recognition. If there's anything else we can do to enhance your storage experience, please don't hesitate to reach out. Your satisfaction is our top priority at Bigger Garage Self-Storage - Muncie.","replyDate":"2024-04-20T02:05:01.239Z","tags":[],"sentiment":null},{"id":"3336ef76-b1c2-45c3-bd72-c37f6d0070a6","author":"Michael V. Margarella","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVLPTc_MMz938E8_bZ7nbtX4Fecnnr8Nie265-kVMA3Zv-C2kOr=s64-c-rp-mo-ba12-br100","rating":5,"text":"Safe and secure facility, good units, responsive management.","date":"2023-01-17T16:19:36.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Michael, thank you for your positive feedback! We're delighted to hear that you found our facility safe and secure with good units. Our team works hard to provide responsive service, so we appreciate your recognition. If there's anything else we can do to enhance your storage experience, please don't hesitate to reach out. Your satisfaction is our top priority at Bigger Garage Self-Storage - Muncie.","replyDate":"2024-08-25T20:45:21.000Z","tags":["security"],"sentiment":"positive"},{"id":"09f5b13a-283b-44a7-9db4-be1f2958feb2","author":"Sarah Pierce","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUit5aSJ6T1zVfKK5SsYvyO2cYgLkdty3CDth6gvdE0SXb_6b963Q=s120-c-rp-mo-br100","rating":5,"text":"","date":"2019-06-26T18:07:33.781Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2019-06-26T18:27:11.775Z","tags":[],"sentiment":null},{"id":"08659e18-f702-4054-bbf2-04ad8c7a53fe","author":"Sarah Pierce","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWTCLrSgjjF18_Km7rSAbRM-kFkYm48fMzcrythoqXifeHK1lZzOA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2019-06-26T18:07:33.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2019-08-25T20:45:21.000Z","tags":[],"sentiment":"positive"},{"id":"5da1ee1a-f1f2-41ac-858f-0b695dd222ce","author":"Nicole Lehrman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUdGZmffJ5NyGLtdRs4hbUDcfLneqS9f63tnchzvJebyFEuzQUt=s120-c-rp-mo-br100","rating":5,"text":"This place was great! I paid $30/mo for my unit which was their smallest size (10'x3' perhaps?) Manager is super nice and understanding, never had any problems. Highly recommend!","date":"2017-07-11T15:28:31.872Z","verifiedTenant":false,"featured":false,"reply":"Thank you Nicole!","replyDate":"2019-06-26T18:27:26.226Z","tags":[],"sentiment":null},{"id":"f846f90f-cb54-4552-a088-6bff0a7347ca","author":"Nicole Lehrman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUdGZmffJ5NyGLtdRs4hbUDcfLneqS9f63tnchzvJebyFEuzQUt=s64-c-rp-mo-br100","rating":5,"text":"This place was great! I paid $30/mo for my unit which was their smallest size (10'x3' perhaps?) Manager is super nice and understanding, never had any problems. Highly recommend!","date":"2017-07-11T15:28:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Nicole!","replyDate":"2019-08-25T20:45:21.000Z","tags":["staff"],"sentiment":"positive"}]}