{"summary":{"average":5,"total":40,"distribution":{"1":0,"2":0,"3":0,"4":1,"5":39}},"reviews":[{"id":"308627aa-a1d1-424d-a236-5e6c4768f895","author":"Athenea Canela","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVoO2_-mtnsRg-8lZfb44KwTU2JSzZ2MWOXpLdaOJSBfQol8SGUVA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-09-11T02:01:17.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"f8c5bd52-e305-4cb3-b607-3e1c606d7fd9","author":"Jenny Roentz","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWsvgiRj1okBpNse4t5y5tOy8CfY1r_EqgFXOgNL6_f7hUfnL70sw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very impressed how easy it is to access my storage unit with just my phone! Amazing customer service they helped me when I was in an emergency situation, and answered the phone!  Highly recommend!","date":"2026-09-09T17:58:23.000Z","verifiedTenant":false,"featured":false,"tags":["access"],"sentiment":"positive"},{"id":"c61e2b96-df32-42ab-aefd-8df928931980","author":"Paiged","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWVAK1AE1UKbUoO1W41g_P6RRpqaLL6K1jkitr7K7eLkYSRIbWa=s64-c-rp-mo-ba12-br100","rating":5,"text":"Dom has been absolutely incredible about being in contact and responsive to any questions or concerns.  I recently moved to Colorado, and getting my extra stuff stored at Burning Tree was extremely easy and stress-free.  Will definitely recommend this place if anyone asks.","date":"2026-08-24T00:48:08.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"a1a896bd-4d94-4a66-a08f-93a6b2b3550d","author":"Suzanne Sterr","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWax6A03JO03-ajM9P8nWrI7--ayi0FXn6cjtCwxd6tILbZCxs=s64-c-rp-mo-br100","rating":5,"text":"This facility is spotless and odor free! The customer service is outstanding.  This is a secure well illuminated facility.","date":"2026-08-03T21:37:01.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","security"],"sentiment":"positive"},{"id":"10648467-aa57-4cb5-ae82-816d32802b1a","author":"Anne Gonglach","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWWCyuyuHmTXZ5_gLRrVcMnl9o8eNDIu41tw1QNMtVM2bsPZew=s64-c-rp-mo-br100","rating":5,"text":"My husband and I are between houses and need a place to store our stuff. It has been a great experience here! Management is helpful, and the facility has always been clean and well taken care of! We are very happy! -The Gonglachs","date":"2026-07-18T17:22:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Anne! I’m really glad we could help during the move and make storage one less thing to worry about. We appreciate the kind words about the management and cleanliness of the facility. Thanks again to you and your husband for choosing Burning Tree!","replyDate":"2026-08-20T18:17:55.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"fbc1320a-2d1c-43f5-9f6f-6e75e27a2966","author":"Jay","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJAEmDHLABOhQbNykkRHMdid4LQl7JJjLOf3ySl614GdfvkwQ=s64-c-rp-mo-br100","rating":5,"text":"Very easy rental process and the facility is clean, convenient, and safe.  Dom was very really helpful throughout, and not only managed the paperwork end of things, he also remotely walked me through the App which is very user friendly. Definitely would recommend Burning Tree.","date":"2026-07-17T23:52:52.000Z","verifiedTenant":false,"featured":false,"reply":"Hey Jay! I really appreciate the great review. I’m glad the rental process was easy and that I could help walk you through the paperwork and app setup. Thanks again for trusting Burning Tree with your storage needs! -Dom","replyDate":"2026-08-20T18:17:55.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"ad2498ca-4966-4cde-82fd-a5dcdbe8c013","author":"Danette Stringfellow","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIalOt99fHmTNmnFN-6uUUc4uzwetlUgW4-BUsXOQlZa6RZRQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"I spoke to Dom for Dominic. He was a pleasure to work with when we got to the facility. It is very clean and our belongings feel very secure. I would recommend the storage facility.","date":"2026-05-01T10:35:05.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Danette! I’m so glad Dom was able to help and make the process smooth when you arrived. We appreciate the kind words about the cleanliness and security of the facility. Thanks again for trusting us with your belongings and for recommending us!","replyDate":"2026-05-20T18:17:55.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"87af420f-2509-4078-aa9c-7876f0edfbcd","author":"anjelica marie","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjULoQfBNEO0GLtR04uExG2ETRyyL7amz32_WEkBPxA4nAJiLQuq1g=s64-c-rp-mo-ba12-br100","rating":5,"text":"Best place to have storage ever","date":"2026-04-30T16:24:39.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Anjelica! We love hearing that. We’re grateful you chose us for your storage needs and truly appreciate the 5-star review!","replyDate":"2026-05-20T18:17:55.000Z","tags":[],"sentiment":"positive"},{"id":"ff381478-5248-4061-a9e0-531debaf1be6","author":"Kristina Surat","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0AFeXX3vx80pUKG5l6x--52rc6xxwEOWzs45zYI_Cgk5LqA=s64-c-rp-mo-br100","rating":5,"text":"Burning tree is a wonderful storage place. I feel confident in leaving my personal belongings here. The management has changed since I originally signed up and it has improved so much!!!!\n\n- The Klingensmith's","date":"2026-03-16T18:13:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Kristina and the Klingensmith family! We really appreciate the kind words. It means a lot to hear that you feel confident storing your belongings with us, and we’re glad the improvements have made a positive difference. Thanks again for choosing Burning Tree!","replyDate":"2026-05-20T18:17:55.000Z","tags":["price"],"sentiment":"positive"},{"id":"10b6aeba-c9b2-478a-890b-d69581f8aa45","author":"Joseph Foster","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUfBAH3oSnSLYXt-NnY8Rnwii9s_8SJvZe6mIYJUuYMT8nwqRE=s64-c-rp-mo-br100","rating":5,"text":"Burning tree is awesome. Everything is automated and if there are issues the local support team is awesome and is always ready to help!","date":"2025-10-24T14:55:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Joseph! We appreciate the awesome review. We’re glad the automated setup has been convenient and that our local support team has been helpful whenever needed. Thanks again for choosing Burning Tree!","replyDate":"2026-05-20T18:17:55.000Z","tags":[],"sentiment":"positive"},{"id":"a664bd11-64ac-4699-a83d-3194b0e74fd2","author":"David Swieckowski","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKndWclXukktdYYbLsD9yNvp7SCY4tWEh8Z4dLftOaKcs_Gfg=s64-c-rp-mo-br100","rating":5,"text":"The Facility is very clean, security is excellent and easy on line rental experience.\nDom is wonderful to work with and very helpful.","date":"2025-07-11T14:01:36.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, David! We really appreciate the kind words. We’re glad to hear the facility has been clean, secure, and easy to rent online. Dom will be happy to know he was helpful and great to work with. Thanks again for choosing Burning Tree!","replyDate":"2026-05-20T18:17:55.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"307ec26a-c59f-4738-a8d3-3a8fa61adc10","author":"R Ammon","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJVbzKwcSVQ357I-bIsgT06G2dQDCd0DIO9JS7R0_Xh64wvWg=s64-c-rp-mo-br100","rating":5,"text":"Outstanding to work with. They are flexible and actually act like they want your business. 5/5 customer service and very responsive and helpful.","date":"2025-05-27T14:35:05.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Russell,<br>Thank you so much for the 5-star review! We're thrilled to hear that our team made a great impression and that you felt valued and supported throughout the process. Flexibility and responsiveness are key to how we do business, and it's awesome to know that came through. We truly appreciate you choosing Burning Tree Self Storage!<br><br>—The Burning Tree Team","replyDate":"2025-10-20T18:17:55.000Z","tags":["staff"],"sentiment":"positive"},{"id":"e8347b75-d9b1-4d6a-9cc6-9a7a43b59358","author":"Brandon J","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW_BCPOAPC9-Z52xNIORFeenXY3qabD3VffIv7k7IYhbjMI1ww=s64-c-rp-mo-ba12-br100","rating":5,"text":"Modern, clean facility that is competitively priced. We had a rough start trying to rent a unit over a weekend but Dom noticed the attempt, proactively reached out to see what was going on, and went out of his way to get us set up with what we needed! I definitely would recommend renting here if you need a unit.","date":"2025-05-16T00:30:02.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Brandon,<br><br>Thank you so much for the kind words! We're glad to hear you're enjoying our modern and clean facility — and we’re especially happy Dom was able to jump in and get things on track for you. Your recommendation means a lot to us, and we're here if you ever need anything down the road.<br><br>Welcome to the Burning Tree Self Storage family! 🔐<br><br>– The Burning Tree Team","replyDate":"2025-10-20T18:17:55.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"0d612668-0c18-42db-acd5-34df6a5fb9e4","author":"Shauna Aragon","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLh2IlyQRXULmXuZsNUl41vMfu3YCExlFDLLyo8D-EjIY1-0A=s64-c-rp-mo-br100","rating":5,"text":"It was so easy to go in and sign everything online. I did it the day of and they had sent everything via email instructing me on which unit I was in, where it was and very clear instructions on how to get in the building/access my unit. Would definitely recommend!","date":"2025-04-24T19:20:49.000Z","verifiedTenant":false,"featured":false,"reply":"Hey Shauna,<br>Thank you for the great feedback! We’re so happy to hear that the online process was smooth and easy for you. Making move-ins quick and stress-free is what we aim for! We appreciate your recommendation and are always here if you need anything.<br><br>– Burning Tree Self Storage Team","replyDate":"2025-10-20T18:17:55.000Z","tags":["access"],"sentiment":"positive"},{"id":"7f407055-a0f3-44a4-996e-44d8d31ac057","author":"Maura Mitchell","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX4fvhm8GJ7UzfHOPsw-ZiA6HfPHeOl32WUzfmJ-_iEXNm6cEs=s64-c-rp-mo-br100","rating":5,"text":"Property manager and owner were very responsive and communicative. The whole process was easy & online.","date":"2025-04-24T16:36:53.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Maura,<br>Thank you for the great review! We’re glad to hear that the process was smooth and that our team was responsive and communicative throughout. We appreciate you choosing Burning Tree Self Storage and are always here if you need anything!<br><br>– Burning Tree Self Storage Team","replyDate":"2025-10-20T18:17:55.000Z","tags":["staff"],"sentiment":"positive"},{"id":"65c746db-0607-42c6-b1e6-7e492a4e443a","author":"Heath Howard","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJKyEurLmjUgs-ZGFso4IwP3qRLlI9Lm9SCekYS2MBN77XEqw=s64-c-rp-mo-br100","rating":5,"text":"Facility is well Maintained, easy to get setup and access. Great security features as well!","date":"2025-04-22T16:10:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Heath,<br>Thank you for the great feedback! We're glad to hear you found the setup and access easy, and that you're happy with the facility's upkeep and security features. We appreciate you choosing Burning Tree Self Storage and are always here if you need anything!<br><br>– Burning Tree Self Storage Team","replyDate":"2025-10-20T18:17:55.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"a3e809fe-2d87-4ccc-be5b-d34749336c67","author":"David","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJFQjh27uvdaD_GVyYcyuDlgsIK1ake0Gu_14H-cbpti116-Q=s64-c-rp-mo-br100","rating":5,"text":"Working with Dominick has been Great. He was very helpful with all of our questions.\nThe facility is very clean and using the Noke’\nSmart phone access is incredible","date":"2025-04-10T15:18:09.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the kind words David! We’re thrilled to hear you had a great experience working with Dominick—he’s truly dedicated to making the process smooth and stress-free. We’re also glad you’re enjoying the convenience of our Noke Smart Entry system and the cleanliness of the facility. We appreciate you choosing Burning Tree Self Storage!<br><br>—The Burning Tree Team 🔐","replyDate":"2025-10-20T18:17:55.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"a009acf7-99a3-4fde-93ab-3db963ee5569","author":"marcus guerra","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0GxCCOgWus_SNnCa_u771GASj94IXYf-09vhhoiEGzHQy2Q=s64-c-rp-mo-br100","rating":5,"text":"Wow! Talking about a nice place to store your most valuable items. This is by far the best storage unit I have ever used. They even have a bathroom! Super clean and the owner is Top notch. This place has cameras for safety and easy access.\nI highly recommend renting a unit from Burning Tree Self Storage.","date":"2025-04-08T23:19:34.000Z","verifiedTenant":false,"featured":false,"reply":"Wow, Marcus—thank you for the amazing review! We're so glad to hear that you’re loving the facility and felt confident storing your valuables with us. Cleanliness, security, and convenience are top priorities, and we’re thrilled that it shows. We appreciate the shoutout and your recommendation means the world to us!<br><br>—The Burning Tree Self Storage Team 🔐","replyDate":"2025-10-20T18:17:55.000Z","tags":["cleanliness","access","security"],"sentiment":"positive"},{"id":"5ee81e30-85c1-4dde-a88d-a701c3a08feb","author":"Arriah Vangundy","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXl8BywZmy5R4Pq5UYHU6uyWiCQD0E8k2T08ePjiZrjNzmD-K_8sA=s64-c-rp-mo-br100","rating":5,"text":"Very clean facility. Secure! And most of all the staff is amazing! Dominic made it very easy and fast to rent a unit and get in same day! 10/10!","date":"2025-04-01T23:27:52.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Arriah,<br><br>Thank you so much for the glowing review! We're thrilled to hear you found the facility clean and secure—those are two of our top priorities. We're especially glad Dom made your rental process smooth and quick. We'll be sure to pass along the kind words!<br><br>Welcome to the Burning Tree Self Storage family—10/10 customers like you make our day!<br><br>– The Burning Tree Team 🔐","replyDate":"2025-10-20T18:17:55.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"54bc9790-a459-4f17-bb2e-5ec5f7daf96b","author":"Evan Swieckowski","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVFqjh2zJtQ2zQjn8XPyYJkRSYPMfRfD3j6d1LslnK-C4J8heVQ=s64-c-rp-mo-br100","rating":5,"text":"Burning Tree has been great.  I love the hands free accessibility. The facility is well kept and always clean.  No issues and it is really easy to leave and pick up my stuff.","date":"2025-03-31T20:58:47.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for the fantastic review, Evan! We're thrilled you're enjoying the hands-free accessibility and cleanliness of our facility. Keeping things convenient and stress-free for you is always our goal. Thanks again for choosing Burning Tree Storage!","replyDate":"2025-10-20T18:17:55.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"676e8692-8405-4c67-931c-abcfa8f6c6bd","author":"Jon Berry","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVCFi4y5z-h6vigYLSkrukj9nr9GM_xQp5_BT4xuKCJa9sQSyKMxw=s64-c-rp-mo-br100","rating":5,"text":"Fair pricing, very responsive to support needs. I received a call back in about 5 minutes. Highly recommend.","date":"2025-03-28T16:16:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Jon! We pride ourselves on providing quick and responsive service, so it's great to hear we met your expectations. Your recommendation means a lot to us. Let us know if we can assist you further!<br><br>– The Burning Tree Self Storage Team","replyDate":"2025-10-20T18:18:04.000Z","tags":["price"],"sentiment":"positive"},{"id":"48a8e118-dfcd-427d-877a-1465af7e4cd2","author":"Brad Mahoney","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK6-NYvBDiHip53NcplQW12k2QunDWglyu-GnFBgj25IuV3FQ=s64-c-rp-mo-br100","rating":5,"text":"We got to meet the owner Dave the other day while he was working on some doors.  He was very nice and came up and introduced himself. His storage area is clean and easy to get in and out of. I highly recommend Burning Tree Self Storage.","date":"2025-03-28T15:35:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Brad! We're glad you had the chance to meet Dave—he truly cares about ensuring everything is well-maintained and welcoming for our tenants. Your recommendation and kind words about our clean and convenient facility mean a lot to us. We're here if you ever need anything!<br><br>– The Burning Tree Self Storage Team","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"f5ed29aa-56f4-4881-9957-a0cfd135ca4b","author":"T.R. Rice","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLqtgjJR-yJu3mqP09gkVeRyyGYC8XBb-a3Hqst6_ZrWXDBug=s64-c-rp-mo-br100","rating":5,"text":"Very clean, functional, secure and professionally operated.  Dominic was most helpful.","date":"2025-03-27T12:10:55.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the wonderful feedback TR! We're thrilled to hear you found our facility clean, secure, and professionally managed. Dom will be especially glad to know he made your experience a great one. We appreciate you choosing Burning Tree Self Storage and let us know if you have any questions or need help in the future!","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"4bf55a20-bebd-431d-b861-0ca0b64441a8","author":"Stacey Vogler","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIcb6KI0IBK5GJgwIz4m-qQFGnnUtEwBiIVGvzykftZ5VW5UKJi=s64-c-rp-mo-br100","rating":5,"text":"We needed a storage unit due to moving back to Franktown. The process of setting up the story was simple. The unit is perfect for out storage needs, very clean. Service is very informative and friendly.","date":"2025-03-27T09:38:01.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing your experience Stacey! We're delighted to hear that setting up your storage unit was simple and that it's been a perfect fit for your needs. Keeping our facility clean and providing friendly, informative service is always our goal. Welcome back to Franktown, and thank you for choosing Burning Tree Self Storage!","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"62eab211-c455-4d23-86c3-1b1a9fe3fbab","author":"Aubrey Nicole","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVuFStGO6G2BdYpN2OYyflV35ibo2SMLdjhSBXo7LyWKbo4_HEKng=s64-c-rp-mo-br100","rating":5,"text":"They have been great to work with especially on short notices!! Super clean and super affordable.","date":"2025-03-18T23:39:53.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the kind words! We’re so glad we could help, even on short notice. We take pride in keeping the facility clean, secure, and affordable — and it means a lot to know that’s noticed and appreciated. If you ever need anything, we’re always here to help!<br>-The BTSS Team","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"8e6f7c37-b323-4959-b92f-b409ae37ec30","author":"Landon Hayne","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVABVUffK508-kSI1tFHKIfJKviE8bwCSV1xFRSAldMFUzUh8g=s64-c-rp-mo-br100","rating":5,"text":"Clean, secure facility at reasonable prices. Dom is great and the communication is top notch. Highly recommend this storage facility. Easy in and out as well!","date":"2025-03-07T19:18:15.000Z","verifiedTenant":false,"featured":false,"reply":"Landon & Kristin, we truly appreciate your kind words! It’s great to hear that you find our facility clean, secure, and convenient. We’re especially glad that Dom and our team’s communication stood out to you—we strive to make every storage experience smooth and stress-free. Thanks for the recommendation, and if you ever need anything, we’re here to help! -The BTSS Team","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"f41f00fb-59e3-4fe7-a7ad-100099d5f539","author":"Mike Streeter","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIlTmtnj2HRu27AfnVQZ9R4U6YJD9OGrDkuak7vY-QE1ran1w=s64-c-rp-mo-br100","rating":5,"text":"Service and technology is awesome!","date":"2025-03-07T18:58:25.000Z","verifiedTenant":false,"featured":false,"reply":"Mike, thanks for the awesome review! We're thrilled to hear you’re impressed with our service and technology. Making storage easy and efficient is our goal, and we’re glad it shows. Let us know if you ever need anything—we’re here to help!","replyDate":"2025-10-20T18:18:04.000Z","tags":[],"sentiment":"positive"},{"id":"0d84834b-366a-4c5e-9782-c4d65a15be2c","author":"Brian","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJkRLJVJSCn1R0w6tyHvjXKWY57N_l-QRCyPNxzrLBLBPgGFA=s64-c-rp-mo-br100","rating":5,"text":"The staff at this facility are exceptional, and the layout is very user-friendly for customers!","date":"2025-03-06T18:50:58.000Z","verifiedTenant":false,"featured":false,"reply":"Brian, we appreciate your kind words! Our team works hard to provide top-notch service, and it’s great to hear that their efforts made a difference for you. We're also glad you found the layout user-friendly—convenience is key! Thanks for sharing your experience, and let us know if we can help with anything in the future!","replyDate":"2025-10-20T18:18:04.000Z","tags":["staff"],"sentiment":"positive"},{"id":"915e78b7-2be1-4374-97e4-dcb17ce2e41f","author":"Tatum Gross","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLL7YSDF_OKvlLcRFr4oqyZmIDN2pP-pjjvAViHIcl1Ux6-hg=s64-c-rp-mo-br100","rating":5,"text":"Great experience!","date":"2025-03-04T20:55:30.000Z","verifiedTenant":false,"featured":false,"reply":"Tatum, thanks for the great review! We're so glad you had a great experience with us. If you ever need anything, we're here to help!","replyDate":"2025-10-20T18:18:04.000Z","tags":[],"sentiment":"positive"},{"id":"477d46d6-9b92-46c4-9cde-4b1cb22ae063","author":"Jeff Skillington","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJVkVs4OlBZ-RKPEAvlX3Vt-uoyGWdJoqpY_jEA-llKdXGJMg=s64-c-rp-mo-br100","rating":5,"text":"The Burning Tree self storage in Franktown is by far the best storage facility we’ve rented. The facility and units are new and very clean. And it’s very easy to gain access through the security gate, bldg door, and storage unit with the app on my phone. The staff has always been easy to work with, so I highly recommend this place!","date":"2025-03-03T22:52:56.000Z","verifiedTenant":false,"featured":false,"reply":"Jeff, wow—thank you for such a fantastic review! We’re thrilled to hear that Burning Tree in Franktown has been the best storage experience you’ve had. Keeping our facility clean, secure, and easy to access is a top priority, and we’re glad the app makes things even more convenient for you. Our team appreciates your kind words, and we’re always here to help. Thanks for the high recommendation!","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"9dc8fc7b-c66c-4675-b227-c7888d21dd2e","author":"Geoff Sargent","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLTpK1wsYxg_zhtNlaJFMa8vXm7v4r-eAeeNBnT4b0ZaNP2yw=s64-c-rp-mo-br100","rating":5,"text":"Super convenient and always clean. I’m a repeat customer!","date":"2025-02-28T13:28:25.000Z","verifiedTenant":false,"featured":false,"reply":"Geoff, we truly appreciate your continued trust in Burning Tree Self Storage! It’s awesome to hear that you find our facility convenient and clean—we take a lot of pride in keeping it that way. Thanks for being a repeat customer, and if you ever need anything, we’re always here to help!","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"fe3efbad-7682-4115-95e9-175ca9f38868","author":"Mia Basso","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIBWCTHPxHs0-BjdN0Sje9Ngj79oQj6pqFA2zoeLKYJGXGtp5mK=s64-c-rp-mo-br100","rating":5,"text":"We needed a storage unit to put our house hold items in while selling our house and were in transition to our new place. Everything was easy to do online.\nThe units are nice and the building was surprisingly clean. They even have locks that are only opened through your cell phone as well as the doors too. I would highly recommend them for your storage needs.\nI even received a call the following Monday to make sure I didn’t have any issues or needed anything.","date":"2025-02-24T21:09:33.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Mia! We're so glad to hear that your experience with Burning Tree Self Storage was smooth and convenient. Our goal is to make storage as hassle-free as possible, so it’s great to know you found the online process easy and appreciated our modern security features. We’re always here to help, and we’re happy to have been part of your transition. Best of luck with your new place, and thanks for the recommendation!","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"181e8a80-e744-4d88-a9f7-f1c0d5f84c43","author":"Leanne Hayes","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIoqClt3OHxQsMjeSytsNTh5KctPJto3l3iWnuZK7B4rLGqTQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great experience with Burning Tree Self Storage! I love the Bluetooth access. Very clean facility with helpful, friendly staff.","date":"2024-11-04T20:25:52.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words, Leanne! We're thrilled to hear you had a great experience with us and are enjoying the convenience of our Bluetooth access. Keeping the facility clean and providing friendly, helpful service is what we strive for every day. If there's ever anything you need, please don't hesitate to reach out. We appreciate you choosing Burning Tree Self Storage!","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"6323dc8b-fb6c-4f32-a4ed-560b319d584e","author":"Claire Mars","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUE1tLRdiIvIVFWGhA8j1Gjq9XP95uIC5Tsc4HaFaewiso8SKQ=s64-c-rp-mo-br100","rating":4,"text":"Great staff, very helpful and attentive! Can’t say I’d recommend a Bluetooth lock system, as there were various speed bumps getting things set up, but the staff were always there to help. The storage unit itself is clean and I love that there is a communal handcart to help move your boxes in. I also appreciate the layout, since no units require elevator/stairs to access. Convenient location off hwy 86.","date":"2024-04-29T17:27:25.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your honest feedback, Claire! We're so glad to hear you found our staff helpful and attentive, and that the cleanliness of the facility and conveniences like the handcart and layout made your experience smoother. We understand that setting up the Bluetooth system can have its challenges, and we appreciate your patience as we worked to assist you. Your input helps us improve, and we're grateful for the opportunity to serve you. Thank you for choosing Burning Tree Self Storage!","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"935aeadb-611c-4832-8488-c802b9c5d4f4","author":"Shep","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW734jbCNuhbHzO-TVewf8DlRK5cPiOmgkPTdBxG8bnkQ6NbOE=s64-c-rp-mo-br100","rating":5,"text":"Chris was EXCELLENT! We called on a Saturday. He called right back and got us enrolled within minutes and emailed me all the instructions and information on how to use the faculty and the storage units.\n\nThe facility is beautiful! 10/10. Clean, secure and top notice technology. HIGHLY recommend. Couldn’t have gotten a better rate either. It’s a steal! We are so happy.","date":"2024-03-30T18:54:49.000Z","verifiedTenant":false,"featured":false,"reply":"Wow, thank you for the glowing review! We're thrilled to hear Chris provided excellent service and made the process seamless for you. It’s wonderful to know you’re enjoying our clean, secure facility and top-notch technology. We’re glad you found great value in storing with us and are so happy you’re satisfied. Your high recommendation means the world to us—thank you for choosing Burning Tree Self Storage!","replyDate":"2025-10-20T18:18:04.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"08be9744-281b-4350-9109-705695f15dee","author":"Julie M","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV8qKSmiGpie99_sgcmz5oK4SvoIRpPJPaWJN29LCXhArm4ywk=s64-c-rp-mo-br100","rating":5,"text":"We had a great experience getting out our storage unit. We called and Chris answered. We set up a time to meet at the storage building because Chris was in Denver. We got there 10 minutes early and Chris was already there waiting for us. He was a pleasure to talk to and made it so easy for us.","date":"2024-03-12T20:25:59.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Julie! This is Chris from Burning Tree Self Storage. I'm delighted to hear about your positive experience with us. It was my pleasure to assist you and ensure everything went smoothly with your storage unit setup. Your kind words are greatly appreciated, and if there's anything more we can do to help, please don't hesitate to reach out. Thank you for choosing Burning Tree Self Storage!","replyDate":"2024-10-20T18:18:04.000Z","tags":[],"sentiment":"positive"},{"id":"922820f7-6445-49c5-8990-96abb4caf633","author":"Christie Weber","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJSUJ2A_YR_jPB8JUyBgZ9gycdJ-G79Sdf4KZ6qO0hC1wKYsg=s64-c-rp-mo-br100","rating":5,"text":"From day one I have had a great experience.\nThe storage facility is very clean and secure also, easy to access your unit from their mobile storage app. Online payment is easy.\nI like the fact that they also check on the premises. I highly recommend them!","date":"2024-03-04T17:52:11.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Christie, Thank you for your glowing review! We're thrilled to hear about your positive experience with our clean, secure facility and convenient mobile app. Your recommendation means the world to us, and we're committed to continuing to provide top-notch service. Thanks for choosing Burning Tree Self Storage!","replyDate":"2024-10-20T18:18:04.000Z","tags":["cleanliness","access","security"],"sentiment":"positive"},{"id":"0bf7e5c6-9c34-491d-9e9c-15ad26a6d168","author":"Steven matsoukas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ7IuzxNbIJduJ4h_qcKbnYOUWJsDZ4hkROhtyrbRL1Tjsumw=s64-c-rp-mo-br100","rating":5,"text":"Great place to store belongings. Highly recommend.","date":"2024-03-01T13:32:46.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate the feedback Steven! We value you as a tenant and your recommendation. Thank you for choosing Burning Tree Self Storage! ","replyDate":"2024-10-20T18:18:04.000Z","tags":[],"sentiment":"positive"},{"id":"d107f243-6c46-4fdd-9ee8-5eab13beb05d","author":"Ron Hyland","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL4hjAl0bTV8Qrf39LUC-V42DUcE8cqxRJsYL5Ek8d8dTQ3Ag=s64-c-rp-mo-ba12-br100","rating":5,"text":"Super easy to work with.  Great customer service.  Units are spacious, well maintained, and easy to access.  I would give these guys my highest recommendation for storage needs!","date":"2024-02-27T18:34:42.000Z","verifiedTenant":false,"featured":false,"reply":"Dear Ron,<br>Thank you so much for your glowing review and for recommending Burning Tree Self Storage! We're delighted to hear that you found our team easy to work with and that our customer service met your expectations. Our goal is to ensure that all our units are not only spacious and accessible but also well-maintained, so it's great to know we're achieving that.<br><br>Your high recommendation means the world to us, and we're here to assist you with any future storage needs or questions you might have. Thank you for choosing Burning Tree Self Storage. We look forward to serving you again!<br><br>Best wishes,<br>The Team at Burning Tree Self Storage","replyDate":"2024-10-20T18:18:04.000Z","tags":["access"],"sentiment":"positive"},{"id":"413abb0b-69b4-453a-9709-0c98d982dcf2","author":"christopher vandenbos","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKPL2gIjwXgB5TVSLhgSEKL3_quGwRkQhk1q8baohnGpwv94A=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-10-04T15:37:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5-star rating! We appreciate your positive feedback.","replyDate":"2024-10-20T18:18:04.000Z","tags":[],"sentiment":"positive"}]}