{"summary":{"average":4.6,"total":20,"distribution":{"1":1,"2":1,"3":0,"4":2,"5":16}},"reviews":[{"id":"84019b5e-665d-4a6e-a669-9fff6e52e139","author":"Debra","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLcBFTzLhZ_15_gfDo-sNCOAB8LVio2X9goTu7V9RDFh6u0RA=s64-c-rp-mo-br100","rating":5,"text":"Very friendly staff. Very clean.","date":"2026-10-10T03:10:55.000Z","verifiedTenant":false,"featured":false,"reply":"Appreciate the 5 stars!","replyDate":"2026-10-16T20:08:52.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"50a11399-bcd7-469a-b533-23bb39269a76","author":"Susan Hart","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU-tj0mHrD90kefaiE7fZC4yKy1SUt8iEpMkTKaPukgKLih33U=s64-c-rp-mo-br100","rating":5,"text":"Moved out yesterday from lColumbia in Cornville. Easy peasy, very nice staff, convenient location, and CLEAN.  Should I need  a storage unit again, I will choose this location.","date":"2026-09-30T08:15:08.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.","replyDate":"2026-10-02T20:08:52.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"ebbe2a2c-cae8-4c92-b744-57db06cd923e","author":"Paul Seidel","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW45_jGpFsyXSdMH5ysbrbMqb7vKcelYn0oD3cjpjWi1_VWEr9N=s64-c-rp-mo-ba12-br100","rating":5,"text":"Convient, easy access. Secure safe storage","date":"2026-08-30T00:59:38.000Z","verifiedTenant":false,"featured":false,"reply":"Paul, thank you for the 5-Star review!","replyDate":"2026-05-23T20:08:52.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"bb5dffd8-eb48-45a8-a346-ad571dedcc58","author":"John Sarson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjURDX4NSZqaqbgxVG-jhr4RhLO81TQvvAqH9lVkyhuQJnzbDs0=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great place if you want to feel secure about your things.  Friendly and helpful staff. Nobody on-site. Did it all over the phone. Very easy though. Customer for life should I need their service again.","date":"2026-06-20T21:48:05.000Z","verifiedTenant":false,"featured":false,"reply":"John, thank you for the review!","replyDate":"2025-10-23T20:08:52.000Z","tags":["staff","price","security"],"sentiment":"positive"},{"id":"ee874f30-e5b2-4015-aa76-87e7e874866e","author":"J","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ5zdugC7j2fy_WEjzS_37y-uwMnV7w22fTKdsAk-RLBOVMhA=s64-c-rp-mo-br100","rating":4,"text":"Very easy to get setup and moved in, very good prices and helpful people…my only gripe would be no flexibility with date for ‘auto pay’. Very inconvenient to budget for paying on the 1st, when i only get paid once per month on the 3rd! I am able to make a payment manually on that day but get locked-out from the 1st until I pay…with all the tech being used, one would think this could be an easy option to adjust these days but not possible according to the Management. Hence why I gave 4 stars but always willing to change it to 5…if or when, they change this frustrating quirk. Otherwise this is a highly recommended facility!!","date":"2026-06-10T17:12:19.000Z","verifiedTenant":false,"featured":false,"reply":"J, thank you for taking the time to leave such a detailed review! We're happy to hear that getting set up was easy, our rates were a good value, and that our team was able to make your move-in experience a positive one.<br>We also appreciate your honest feedback regarding the autopay due date. We understand that everyone's budgeting and pay schedules are different, and we recognize how having more flexibility would be helpful. <br>Thank you again for your recommendation and for choosing our facility. We truly value your feedback and hope we'll have the opportunity to earn that fifth star in the future!<br>","replyDate":"2026-07-23T20:08:52.000Z","tags":["staff","price","security"],"sentiment":"positive"},{"id":"f30fe23b-6080-44fb-8e1f-3b17f1d70e6e","author":"Jared Furlong","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI3sbag5Q22e4Pxyc3zHR-Z8GxFTOPALAXBjdxkR6Vobpm4Wg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-05-08T01:40:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for the 5 stars!","replyDate":"2026-08-23T20:08:52.000Z","tags":[],"sentiment":"positive"},{"id":"b915143a-9353-4a74-8621-ae096eacbc1b","author":"Kelly Holt","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJxFSw6fbxFAjDcB8IW5SbEHnGuJKU5Rup465uhTtNcj_A9Pg=s64-c-rp-mo-br100","rating":5,"text":"This was an absolute joy reserving and contracting for a storage unit.  Everything was very easy, and I received text notifications on updates and they were making sure I had everything I needed.  AMAZING CUSTOMER SERVICE !!!","date":"2026-05-03T23:22:37.000Z","verifiedTenant":false,"featured":false,"reply":"Kelly, thank you for the wonderful review! We're delighted to hear that your rental experience was easy and stress-free from start to finish. Providing clear communication and exceptional customer service is always our goal, so it's great to know our team and text updates helped make the process seamless. We truly appreciate your kind words and look forward to working with you.","replyDate":"2026-06-23T20:08:52.000Z","tags":[],"sentiment":"positive"},{"id":"61f6656b-0be0-43dc-bcb7-e11384d34fe0","author":"Eric Anderson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUZQgTsjX_VivGFrH2T_zDlluKL0G7OJ-e7UvsV_1--a-ib1Ek=s64-c-rp-mo-ba12-br100","rating":5,"text":"Denise was a big help, great hours of operation too.","date":"2026-04-17T06:07:16.000Z","verifiedTenant":false,"featured":false,"reply":"Eric, thank you for the great review!","replyDate":"2026-05-23T20:08:52.000Z","tags":["access"],"sentiment":"positive"},{"id":"c50b7289-849c-4bd0-9fdc-dd068fd37a16","author":"Briana Hanks","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWkJ2QPsfw1bF7UGGGvf3OyIob1GzgOdpsQus4ZJ5KDq7yIoeI=s64-c-rp-mo-br100","rating":5,"text":"Everyone is super helpful and easy to communicate with.","date":"2026-03-31T20:37:02.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5 Star review! ","replyDate":"2026-04-23T20:08:52.000Z","tags":["staff"],"sentiment":"positive"},{"id":"14d02120-4baa-48df-ab29-9f9c02fa2a33","author":"Wade Riley","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLPl_Pw2AU6AvHRqjnQxEtWSrvOUe47wAZmqfpcFK55gNb8NA=s64-c-rp-mo-br100","rating":5,"text":"Great service . Denise made helpful suggestions that saved me money got me into the right size container. Was signed up and all finished in just a few minutes. Thank you","date":"2026-02-01T21:42:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We’re delighted to hear that we provided you with such excellent service. Thanks again for choosing us!","replyDate":"2026-02-23T20:08:52.000Z","tags":["staff"],"sentiment":"positive"},{"id":"1055414e-33c1-41d6-b636-74af59740eb1","author":"Ashley Haas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKPvf1jizpqQN8j-VsPq4lTG1bw8IP6f3hfxbCSgyWka0tGdw=s64-c-rp-mo-br100","rating":5,"text":"Very simple and easy to secure our unit. So simple I was almost unsure if I did it correctly! I was contacted first thing the next business day (I signed up after business hours) to make sure I knew next steps. Very easy!","date":"2026-01-14T17:40:43.000Z","verifiedTenant":false,"featured":false,"reply":"Ashley, thank you for your kind words! We’re delighted to hear that we provided you with such excellent service. Your feedback means a great deal to us, and we appreciate your support. Thanks again for choosing us!","replyDate":"2026-02-23T20:08:52.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"b12a02b1-e03d-4c3d-b40d-372c6ff2d960","author":"Marc Simley","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKXZxu2aRIyrcIltERuGf4ZQflbYd-XFj6rx_oCQZ9NQ1MTtA=s64-c-rp-mo-br100","rating":5,"text":"Excellent experience dealing with this company.\nGreat communication with Matt.  I recommend this\ncompany. 5-stars for sure!","date":"2024-11-27T09:29:24.000Z","verifiedTenant":false,"featured":false,"tags":["price"],"sentiment":"positive"},{"id":"04dc9fdb-5b8b-422e-a2b1-9cefff259297","author":"anne merson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXCgYDhsab0doAi1sBJrS4DN8xHRlFhiIL3H9N7Y0mkLp0Zlk4=s64-c-rp-mo-br100","rating":5,"text":"Matt at the Cornville office is awesome.  We have a few rentals and he has made all of them super easy for us to set up.  Thank you.","date":"2024-10-31T20:36:04.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"966836da-b922-481b-99d7-164c11799092","author":"judith dawson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKsI8t6mfzFXz7z2WCUbAtf7Hh03garSJTieyRPu8C8ySfzZg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Dealing with Matt is quick and easy.  He understands the issue(s), solves them, maintains a sense of humor, is friendly.  He is a really good spokesperson for the company.","date":"2024-03-07T22:17:49.000Z","verifiedTenant":false,"featured":false,"tags":["staff","price"],"sentiment":"positive"},{"id":"18306259-a21d-4ef6-a964-784d839f411d","author":"Melissa Lower","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUTAYczR-yM8Xl-mNpr-pnOK28VoobWk64r_rkZtaxs0OK93CyT=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very secure.","date":"2021-07-14T03:05:42.000Z","verifiedTenant":false,"featured":false,"tags":["security"],"sentiment":"positive"},{"id":"26a5009d-9c4c-44f9-932a-aec7f6b75b9b","author":"Connie Johnson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLavDhioT7rbjzx5HuqKbyugP-9FMg2GvCUrSzfXhNOGq7eQg=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2019-07-31T02:57:50.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"d77e43fa-fd28-4779-a5b6-b6dbd658356e","author":"Tori Garside","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV38qaSdrefivoatdpKR5qR52XY0C6ERjUGWl9oVmi7X6Lad7By=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2019-02-18T21:30:20.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"e70c72ff-8210-450c-a783-85c8da16521b","author":"carrie hammond","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVzAaTzQesjA33j73h9rtuGAU4GvExvVPkFhPNwlWtJMhnDwHQ4MA=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2018-05-21T19:51:25.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"}]}