{
"summary": {
"average": 5,
"total": 75,
"distribution": {
"1": 0,
"2": 0,
"3": 0,
"4": 1,
"5": 74
}
},
"reviews": [
{
"id": "a611e0f2-a21b-42d9-8dd4-d79d63db153d",
"author": "Leeanne Gardner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULeajh44FVseMvDK_tLKZ3UxG_ljak3TdGBGH43em-3ydZZpu8Nw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "First time needing to rent a storage space and it was a great experience!",
"date": "2026-10-23T18:51:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fb088bf6-90e1-4178-a9f1-c85498eea15c",
"author": "Steven Snowden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD46_Rivz6vrfd_r3gBreYRsLHOtV5BhrBj7IA-9EASVhM3Z_6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Upfront with prices and options. quickly paid for my storage and started moving stuff in. Thank you",
"date": "2026-10-22T01:11:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We strive in providing competitive pricing for our storage facility and it's features. We appreciate your business and hope to continue serving you in the future.",
"replyDate": "2026-10-22T20:08:55.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e677d38e-46d2-4034-bb72-b023407585b0",
"author": "Ruth Gass",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYp4nUP_hCzaOy-cDmgM9bV4d30UYMlMHq2Ol7SuPmYe_vHbBt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, new, storage in Cottonwood. Very well done with online account management and billing. Denise the property manager is very polite and professional. I would use Colombia again.",
"date": "2026-09-30T22:10:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.",
"replyDate": "2026-10-02T20:08:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4e44deb2-d093-40df-b38e-6aa701f9fb06",
"author": "Julianne Garland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKI-Q4TNgkznGZOjY5CNCRlAAd57_ziD23VTyAqwU0z2_VG_M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome employees. Respectfully, courteous & focused on their task at hand!. This company has been the best I’ve ever worked with. Thank you guys for being so respectful & hardworking! This company is the best!",
"date": "2026-09-27T03:02:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.",
"replyDate": "2026-10-02T20:08:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4499902-7e5c-4616-b80e-1cc9ad9287c3",
"author": "Jeremy McMurtry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOuvqw-kP7cWfJXQxQo3GoOAB24eodWf93FkzosADKAkN5HxlI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jose was very helpful great job thanks",
"date": "2026-09-24T20:38:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.",
"replyDate": "2026-09-25T20:08:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a37cf07b-9bb9-4bb7-9de0-0b90d8b84ff1",
"author": "Patricia Caruso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLb71vd2F1oG_SqCCqeRnQar4RdCew50JuIkef0m-kW_9AlrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "While making a move from Phoenix to Cottonwood, I needed a storage unit for a few months. It was easy to secure a unit by phone. When I finally saw Columbia’s facility, I was impressed. I’ve used storage units in different areas of the state, but this facility is beyond 5 stars! And reasonably priced. Everything is new and clean and well managed. Well done Columbia!",
"date": "2026-09-21T14:47:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.",
"replyDate": "2026-10-02T20:08:55.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3c16a0a4-15ca-48a0-b988-d306d6a05f22",
"author": "Angelislayer9170",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuPDM5FIKqYYUOsrELXPWE1bYoWaoWTGgAzcvbL3AyIsA4bQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, easy access, and nice staff to work with. Prices were reasonable and move-in/out was effortless.",
"date": "2026-09-18T23:58:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.",
"replyDate": "2026-10-02T20:08:55.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "76927d08-784b-4280-9ce1-f7d57101e80b",
"author": "Sheila Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW96_WqkJhXDkqqjLBroG-XNa1n-VKpQU2pQZs72v9eNtpBjTrh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility. Very clean and well maintained. Office staff always took care of any needs that arose.",
"date": "2026-09-17T23:19:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.",
"replyDate": "2026-10-02T20:08:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b9d1bc3d-782b-427e-8a16-cb1724cb359c",
"author": "Leidy Castro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVQGIdKXl9Oo5Hs0OTjJnbDZqzaFXayMAb3oYJgxYEZR0X6l8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-09-14T01:10:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review!",
"replyDate": "2026-09-23T20:08:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3378cb53-9e5c-4b24-ac49-d20a5f973b00",
"author": "li k",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgeuTFCTJ5kYIGGLLHEHxwzaQJ6PHg4BInq4_tMLIXbVL4gA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent staff , clean and modern",
"date": "2026-08-26T20:04:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! If there is anything else we can assist you with during your stay, please do not hesitate to let us know. We hope you have a wonderful time with us!",
"replyDate": "2026-09-23T20:08:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e3fbcf5f-1ec9-4831-9ecd-70cf65260dc0",
"author": "Neil Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaawTYcgUFfFyLnKhhORW8Pga7LEbfJhr9mEqFlFF5MwQ9igxR=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had RV Spot also storage compartment.\nEverything was great at fare price! I would completely recommend this place for your storage!!",
"date": "2026-08-18T00:32:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Neil! We are thrilled to hear that you had a great experience at our property. We take pride in offering fair prices and excellent customer service. Your recommendation means a lot to us. If you ever need storage solutions in the future, don't hesitate to reach out. We're here to help!",
"replyDate": "2026-08-23T20:08:55.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "90f3f7f8-da59-453f-b10e-080e99c68e7c",
"author": "Michelle Ditterline (1975)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWOd-ijfeHHT5tFlx9UUQwGztkAASIz3_XFolJHcJGheDLLfDt=s64-c-rp-mo-br100",
"rating": 5,
"text": "The management was very professional and helpful. They worked with me every step of the way to get started. I loved the 24 hour access. I felt comfortable leaving my boat and belongings in Arizona while I was moving to Texas. The cost was very reasonable and once I was ready to move out it was very easy to discontinue service. I am grateful for the service provided and couldn’t be more satisfied.",
"date": "2026-08-11T00:18:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Michelle! We are thrilled to hear that you had a positive experience with our management team and storage facilities. We pride ourselves on being professional and helpful every step of the way, and we're glad that you felt comfortable leaving your boat and belongings with us. We're happy to hear that you found our 24-hour access convenient and that our pricing was reasonable for you. If you ever need storage services again in the future, we would be more than happy to assist you. Thank you for choosing us and for taking the time to leave such a wonderful review!",
"replyDate": "2026-08-23T20:08:55.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "2d1d4c00-debb-4ac1-8850-f18d77eed119",
"author": "Rock Svoboda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbhjoV7SP7jZ1SfLi4Ih2FDAkBApfdeGW8dgnmAB1_Ho6xUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the second time I’ve use this facility. Always a polite and courteous facility. I will use it again! Thank you for being in Cottonwood!",
"date": "2026-08-05T19:33:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Rock! We are thrilled to hear that you had a positive experience with us at our Cottonwood facility. We are always here to help and provide friendly service to our customers. We look forward to serving you again in the future!",
"replyDate": "2026-08-23T20:08:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5616abad-142f-45c0-a68d-ebbdbe7f5e40",
"author": "Rotem Haas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW224ei6IRwUyzhsNS0Qwgj7_Ohqf4f92MEutGj0tB1q00j7yYw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage! Amazing customer service!",
"date": "2026-07-31T22:25:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.",
"replyDate": "2026-08-23T20:08:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67fae418-0689-4168-8363-2ad66b976a83",
"author": "Dennis Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzfNT_BZsAMbjGPKqshfnnL3IzxU-nFNzMR90800No5hTN=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-07-31T20:10:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5 stars!",
"replyDate": "2026-08-23T20:08:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d404af08-90fa-4f38-a786-4a36a58387e7",
"author": "Michael martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfADFrVQnEIF2y18tHvzbovRadiOjHQ6zejVFuaW7lzCX48g=s64-c-rp-mo-br100",
"rating": 5,
"text": "All I can say is this place is awesome. Very well. Managed clean and organized. It’s the place to store your vehicle or your RV thank you Columbia storage.",
"date": "2026-07-22T16:23:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael, Thank you for taking the time out of your day to leave us a review! We appreciate your kind words, and supporting our business. Have a great day!",
"replyDate": "2026-07-23T20:08:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d0e25b4d-d142-46f8-b7f4-398cbc5ad831",
"author": "Jake Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGgbh3y_rayPEXt8y8Y0tppHQgT-HNbU4TlMjX4sUR08m9i94=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-07-10T15:08:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review!",
"replyDate": "2026-07-23T20:08:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4de622e-835e-44c6-84a0-6bacb1bb0b94",
"author": "Hands Janitorial",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfHdhMVaCe7bjM1lxbbRtoXgR1M8VH4yBL7WkJmpcuI0q4XQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "⭐⭐⭐⭐⭐\n\nI had an outstanding experience with Columbia Self Storage. From the moment I walked in, Jose and Denise made the entire process easy, stress-free, and professional. They were incredibly friendly, knowledgeable, and took the time to answer all of my questions without ever making me feel rushed.\n\nThe facility is spotless, secure, and very well maintained, which gave me complete confidence that my belongings would be safe. It’s clear that Jose and Denise genuinely care about their customers and go above and beyond to provide exceptional service.\n\nIf you’re looking for a storage facility with excellent customer service, fair pricing, and a clean, secure environment, I highly recommend Columbia Self Storage. Jose and Denise are true professionals, and they made what could have been a stressful experience incredibly smooth. Thank you both for such outstanding service!",
"date": "2026-07-07T18:46:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We’re delighted to hear that we provided you with such excellent service. It’s wonderful to know that you had such an excellent experience with us. Your feedback means a lot to us, and we’re grateful for your support. Thanks again for choosing us!",
"replyDate": "2026-07-23T20:08:55.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "0e336f49-239b-434f-9a43-c3c325ab3ff4",
"author": "Rodney Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWx9ogfppOVtcZl9z7x-m_DDEobHrSUX6cbbgwiqpi6AP0mHHR9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very upscale. Very clean and spacious. The staff was friendly and helpful. There are extra benefits like air for tires and a lounge.",
"date": "2026-06-30T00:46:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3720265b-61dc-4fa7-a7c2-48d00723b9e1",
"author": "Natalie E",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyI-7futMyzepSN2sF07ctG_nkikSQWoj8K0jLqZxmfTvwPj8z=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really wanted to take the time to leave them a review for their exceptional customer service. I had to speak to them on 4 occasions for changes on our rental and various other issues and everyone I spoke to was so kind and sweet. I wish I could remember everyone’s name but I only recall Denise.\nThank you everyone!",
"date": "2026-06-29T18:42:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2fa755a8-4a5e-4165-8bb2-9392b3af279d",
"author": "peter roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuK_NSGDsnvgjbKCSpS0QBT_81QH8yxmgOnCrx7HkSD-Zrtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renting a storage unit @ Columbia was vert quick and easy. The people at the front desk were nice and informative.",
"date": "2026-06-17T18:48:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Peter, thank you for the 5 stars and great review. We are glad our staff was able to assist you in making the storage rental experience as smooth and easy as possible. We appreciate your business!",
"replyDate": "2026-06-23T20:08:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49dbfc03-6b80-4989-a583-39e15a465fca",
"author": "patricia cohn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKwkbqmd7b0JWlP-dOaQoamr2BveWBC9hYE8bokctsDVha2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "moving to this facility from previous is like hitting the lottery. extremely courteous service. amenities such as dump and wash area for rig. plush and comfy tv room. nice paved spaces. wish we’d started with them sooner so we wouldn’t have to put up with substandard service from the previous place.",
"date": "2026-06-12T20:17:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback. We are glad we could accommodate your needs and provide all the things to make your experience with us pleasant We appreciate the 5 stars.",
"replyDate": "2026-06-23T20:08:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c399c718-8290-4c23-8dcf-38047513dbad",
"author": "Gosling The Great",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu1u_iTclpFCgO3b9KGC6ROetNg9e0HFJ4Lrs7oB0GadloeVBFLQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jose was Great!! Aside from the facility being brand new and very clean, Jose explained everything in great detail and was very personable and professional. Highly recommend to anyone looking for storage in the Cottonwood area.",
"date": "2026-05-22T21:27:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review! We're thrilled to hear that you had such a positive experience with our new facility and that you found it clean and well-maintained. We're especially glad Jose took the time to explain everything thoroughly and provided personable, professional service.",
"replyDate": "2026-06-23T20:08:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fdc213b5-b583-4d7f-a771-8ba3257fae99",
"author": "Rebecca Senger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSmp71MbfOM3rFiGXq1cZAaw9hzCrnt6etnKQ0v5evDpcfqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding! Very helpful. Love the A/C. Charges are expensive.",
"date": "2026-05-22T16:58:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "
Thank you for the five-star review! We are happy we could accommodate your storage needs.
We are sorry to hear you feel our charges are expensive. We strive to provide high-quality storage solutions and excellent service to all of our customers.
",
"replyDate": "2026-05-23T20:08:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c6d220eb-24b9-4566-94a4-6b714c74dcc1",
"author": "cherry ann Udani",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX46qVBxq84u4hPdIBgQ3SB2iqZvghkQta2KW9sqhz6pMzJMgPo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Their storage is clean and the staff are very accommodating :)",
"date": "2026-05-16T01:33:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-Star review!",
"replyDate": "2026-06-23T20:08:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7657d479-af38-48e3-8461-24d3d54af16d",
"author": "Stephen Floyd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkRCsEjmjNvNKBbNnrSrj4m3R5vtErxwOHF-z70in8URrOwtZ2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Denise the office manager is professional, kind and efficient.\nThe storage complex is clean easy access and safe in day and night.\nWe deffently will return.",
"date": "2026-05-13T22:48:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stephen,
Thank you for your feedback. We are glad we could accommodate your needs and provide a clean, safe facility. We look forward to your return.
",
"replyDate": "2026-05-23T20:08:56.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "e854b28f-e3fc-440e-acdb-445575d35de2",
"author": "Dennis Geisser",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjEyWO9vOvqrRd7XxZXeUTNmS_vQTCCGXX4TqkHs4AtqgMQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful facilities and people. Very convenient. Looking forward to coming back in the fall.",
"date": "2026-05-01T23:49:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dennis, thank you for the great review, we appreciate you keeping us in mind for your storage needs in the future. We appreciate your business!",
"replyDate": "2026-05-23T20:08:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59b2578f-253f-41a2-94aa-e56b0341a45d",
"author": "Willy Schuett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmjB6D7GEWXY06vo4gbfG6TSgYAcHeuf7b3lZIKXrwN5_dpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean ,secured and great communication with office.",
"date": "2026-04-29T23:25:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review Willie we appreciate you. Be well.
",
"replyDate": "2026-05-23T20:08:56.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "f18fdaa5-54bb-4916-8217-43e257e60260",
"author": "richard butts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxNS4e4hm2rrfOPwzKD95RGXDw36ACKaEUhaEmKFmEpHsOKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience 👍",
"date": "2026-04-28T21:54:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Richard for the 5 stars we appreciate you and your business. Thank you!",
"replyDate": "2026-05-23T20:08:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d299d7d3-52ce-4830-bcec-3dc83e380168",
"author": "Rebecca Marriott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe8cY7msAV7fj8cxuKyQX-k0gSNjWyDAEJgzgMP1fpgorisg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Can’t say enough about Columbia Self Storage. It is a super clean place and very good service. I would definitely recommend to anyone looking for a good storage place.",
"date": "2026-03-06T15:35:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review Rebecca we appreciate you. Be well.",
"replyDate": "2026-03-23T20:08:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "38e2a9ac-a2ba-46ca-aded-f4579b502398",
"author": "Marc Mazzella",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjDi5hsHQhwhaBs9Dg0zJh476FsRKuMqI9Wr7WOUwZyaiLWlzx=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-01T23:19:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Marc for the 5 stars we appreciate you and your business. Thank you!",
"replyDate": "2026-03-23T20:08:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12d52357-8e55-4ab6-bc24-0eccc94c779e",
"author": "Wendy Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZT06-_tOqm-Q-9WjuGWQ599hoW9fgV-ootfqYUfqfOHMeI6vRgg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience- everyone I connected with was very thoughtful, helpful and so kind. The units are clean and easy to access and felt safe and confident all was in good hands. Billing was seamless and easy everything was communicated authentically.",
"date": "2026-02-27T23:30:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": " Wendy, Thank you for the great review! We appreciate you... Be well.",
"replyDate": "2026-03-23T20:08:56.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "e3dd25a2-d2dc-4e96-9489-638ebd9e06c1",
"author": "Jill Vidstrand",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl5wGsCBDvAwP83uJpCCehs1dhMetlTp__WBT2W9Hui8fQSwT3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Columbia Self Storage was the perfect way to store my items in Cottonwood AZ. The staff was friendly, available, and helpful in every way. The unit was clean, easily accessible & the moving out process was clearly explained and facilitated quickly.",
"date": "2026-02-24T16:32:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jill, thank you for the great review. We appreciate your kind words and also your business!",
"replyDate": "2026-03-23T20:08:56.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "408fd466-f2b1-4988-acb6-4c01d9a54c60",
"author": "Michelle McPhail",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVo8DTEFqfOkAlJ8nEYv7uVzzDzXrgFNAtz2SMRwp3Z1kNCjhs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Working with Columbia Storage in Cottonwood Az. was extremely easy. Being from San Diego, I originally signed up at the wrong location. Once I realized this I called and was transferred over to the location closest to my residence. This process was super easy and the employees were very helpful, professional, and friendly. I would highly recommend Columbia Self Storage for any storage needs you may have.",
"date": "2026-02-19T12:26:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review Michelle we appreciate you too!",
"replyDate": "2026-02-23T20:08:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "402f921b-7863-4434-b3c7-c7900757a7d4",
"author": "Quang Ngo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjl2GkDCzh7_HbXyoAI8o1O-DVrJmNVJA32D0YG4fgEumFHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an outstanding experience at Columbia Storage, all thanks to Denise! It was extremely cold outside, but she still drove the golf cart around the property to personally help me find the perfect storage unit size for my needs.\nDenise was patient, professional, and genuinely caring. She took the time to answer all my questions and made sure I felt confident about my decision. Her dedication and positive attitude, especially in such chilly weather, truly stood out.\nCustomer service like this is rare these days. Columbia Storage is lucky to have someone like Denise on their team. I highly recommend this location to anyone looking for storage!",
"date": "2026-02-18T04:55:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Quang, thank you for the great review. We appreciate your kind words and also your business!",
"replyDate": "2026-03-23T20:08:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6cc5bbfd-35ca-4944-a296-80d22eac9e2e",
"author": "Denise Bunner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRz6l2sWZkaYzsDddFpDfrBIfZ_-gSxtFsDTMemY2ZqMCb02-c=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently moved from PA to AZ. I decided to store my belongings in a storage unit temporarily. I found Columbia Self-Storage online. Columbia was an excellent choice. It was easy to access, secure, and because it was new, it was very clean. The staff were friendly and extremely helpful. I highly recommend Columbia Self-Storage.",
"date": "2026-02-12T21:45:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": " Denise, Thank you for the 5-star review! We appreciate your kind words. We're delighted to hear that you enjoyed our clean, spacious facility and found our team friendly and helpful.",
"replyDate": "2026-09-23T20:08:56.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ef787bee-f284-4dc2-bdca-8df4dbf1c52b",
"author": "AnnMarie Valea",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5ENNIcyOroIXFFSMKJlQWKAAduKfxR7wOjBOwlpEWq4AByn3p=s64-c-rp-mo-br100",
"rating": 5,
"text": "5 out of 5 stars. *highly recommend* Excellent pricing, literally pursued my entire experience from booking, signing, communicating, asking questions all from the efficient convenience of my phone via texting. Facility is well-locked and secured, the location is easy to get to, the owner/manger, Denise, is a wonderful communicator. Excellent first storage unit rental experience for me. I booked a 10x15 non-climate controlled space, it had high ceilings with rafters. Again, 5/5! :) <3 Thank you for your excellent service Columbia Self-Storage!",
"date": "2026-02-10T04:05:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "AnnMarie, thank you for your kind review. We are glad that we were able to answer all your questions and met your self storage needs. Thank you for your business.",
"replyDate": "2026-03-23T20:08:56.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8e197874-24a6-4fc8-8e48-619972d91d73",
"author": "JoManda Lish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUBYvjEDAkgtKDRl70PCos-KzTwWw6J4lhqcbhTDAw38eLkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise was wonderful to work with, very helpful and accommodating. Units and the facility are clean, easy to get into.",
"date": "2026-01-29T15:12:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review!",
"replyDate": "2026-02-23T20:08:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f927b34c-27bc-4046-a623-37808c381c82",
"author": "Ezra Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3N8ZETUfwCuwPkM3sYaMDS1tFEFwzhWzfAxQnGKgS2Nm4_gw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Denise was incredibly helpful! Would 10 out of 10 recommend this place. Everything is clean, safe, and worry free!",
"date": "2026-01-20T19:26:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ezra, thank you for the great review. We appreciate your business!",
"replyDate": "2026-01-23T20:08:56.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e77ed8ca-94ce-4e01-9af2-8ff690051c88",
"author": "Sara Kenerly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvntVeivyrZDp4qw5HPOPruQvPGUcXDuYzrGZnFolPIkAcqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-20T17:54:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sara, thank you for the great review. We appreciate your business!",
"replyDate": "2026-01-23T20:08:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "276b5ee6-cc2a-4c7a-8d57-ee8fd1925074",
"author": "vicky pelphrey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmLlVQ7-zFyyfDdgSUA9UgAcHhdeN76bX24HbFXbP88tGegs81dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This beautiful storage facility in Cottonwood is simple to access. Denise was very friendly and outstanding with answering all my questions. Set-up can be done entirely online. Highly recommend!",
"date": "2026-01-10T21:07:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vicky, thank you for the great review. We appreciate your business!",
"replyDate": "2026-01-23T20:08:58.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "78181064-545b-42f7-9919-87647e5b224d",
"author": "Susan Dennis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgQKN-ecNKXI-SKdvx4C_rLZzohdYU5DtG8VEDVdfkzGhvlgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise is a great manager. She is very helpful and could answer all of our questions and concerns",
"date": "2025-12-27T17:09:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Susan, thank you for the great review. We appreciate your business!",
"replyDate": "2026-01-23T20:08:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "61eddb2a-6c28-43ef-a730-6483badd7da1",
"author": "Daughter of the King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHTNZG4LMRrSvH0RL7q22QOm8p9O1PdNTnNAzXcRR72HOjTCOfDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am truly grateful for this new establishment in my area. They have been so kind, supportive and helpful. I am glad to be doing business with them.\nSincerely, Miss Jennifer Allen",
"date": "2025-12-15T19:50:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jennifer, thank you for the great review. We appreciate your business!",
"replyDate": "2025-12-23T20:08:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "75baf0b6-0b2a-4482-92da-58fb8b1cd2d4",
"author": "Michael McBride",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6fkeED3Y9cTrkXRSGHJfio9Hz2MD6F_kza9opQl23lMH8dNGE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy, affordable, clean",
"date": "2025-11-01T16:05:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great review!",
"replyDate": "2025-12-23T20:08:58.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "4b6c046e-f604-4652-997b-39702311142b",
"author": "Jeffery Weaks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX632EWn3fGAQyA4DUAvjCbqzp3F7amYWHVkhEzPGWH0wi6k8RB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The place is very clean, efficient and well maintained. Denise is very friendly and helpful. A great place to store your RV.",
"date": "2025-10-23T12:13:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeffery, thank you for the great review. We appreciate your business!",
"replyDate": "2025-11-23T20:08:58.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "808b80aa-d119-413d-a26a-570ee00a9189",
"author": "m t",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoA-FqWQ3bEfkTsSgAE3jaWvfDUlBlSu-EGiT4VMh2Pzr4Ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Smooth and fast setup. Team is great and helpful.",
"date": "2025-10-19T06:10:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "m, thank you for the great review. We appreciate your business!",
"replyDate": "2025-11-23T20:08:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b740fa09-435e-4a04-81f7-826cad602d68",
"author": "Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5jAvHdHAeguZ1SUfQP8X4QiIIQB0y9OF8yr8hcNoTCkXq-z3m=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Beautiful clean facility, friendly staff.",
"date": "2025-10-18T20:47:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Scott, thank you for the great review. We appreciate your business!",
"replyDate": "2025-11-23T20:08:58.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d04d24c2-28cc-457b-ba1b-d137fcaf65ac",
"author": "Deborah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOaNUZQWLlZhjueh9HIxvkAX95S-SvS6CcZQLpHjhxaQ4xnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with professional staff. The storage units are fantastic.",
"date": "2025-10-06T23:49:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deborah, thank you for the great review. We appreciate your business!",
"replyDate": "2025-11-23T20:08:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "54d8d845-f5ea-44d3-9ecd-4fdda13ff39f",
"author": "Deborah Plant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-qeyyBD7Xtn9NJhc3Pci6lAL6knqb1RdWm4FwFkWBjA8ZPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and wonderful, brand new storage units!",
"date": "2025-10-06T23:48:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great review!",
"replyDate": "2025-11-23T20:08:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7cd7b12-af59-4d24-92ab-91a7302bc22e",
"author": "R D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPSylp9aYL8MCXXkRvmaVpCeBzKwro9yMSlTWn3UNRwNAE3PC8=s64-c-rp-mo-br100",
"rating": 5,
"text": "It has been great having a place to store my trailer. They have been nice and friendly and have help me with any updates i have had to make. If you need to store anything this is the place .",
"date": "2025-10-06T22:35:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We are delighted to hear that you are satisfied with our RV storage services. Our team at Columbia Self Storage is always here to assist you with any updates or needs you may have. We appreciate your feedback and look forward to continuing to provide top-notch storage solutions for your trailer.",
"replyDate": "2025-11-23T20:08:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ab565bc-0065-4dd7-9680-167dfe6b7816",
"author": "Shell Closs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyLtSGtVJpjLKiEtjn8Yui6m49-yql28f65Gx2fYPo5NM-ldso=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise was a fantastic associate, she stayed late to help us get a unit! Wonderful customer service!",
"date": "2025-09-06T00:14:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shell, thank you for the great review. We appreciate your business!",
"replyDate": "2025-10-23T20:08:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "096b1410-2afa-486c-8c0a-c985847d8a72",
"author": "Kaine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgMSVoSF2B76phe5P1izDAo6X6ShJpPasOCTiBlEM-msUN6g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing experience moving in! Clean and well kept facility",
"date": "2025-09-04T20:43:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kaine, thank you for the great review. We appreciate your business!",
"replyDate": "2025-10-23T20:08:58.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7fa1d4e8-c51b-49c0-be40-4c819104d258",
"author": "C.M. L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfK12pkMCcpDVHTJd7DYvPDBCe8nzp0UnSxM3PtkDEcY264WAE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-31T14:10:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5 stars!",
"replyDate": "2025-10-23T20:08:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9849857c-079c-4660-aa60-5de2159a30cd",
"author": "Carolyn Dobb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbvhcxkuoxGAOhNLbZB5HunSPoyr5_nMSoX1Eeh0eVKlKnyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with the office manager. Great, clean place.",
"date": "2025-08-29T17:58:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carolyn, thank you for the great review. We appreciate your business!",
"replyDate": "2025-10-23T20:08:58.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fd2e15b0-f95b-41e3-a420-2945ed0c0fb5",
"author": "Jan Kruse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuqJd7dt4Y-Gko7t1v9VHbYEfO2uBTTVP9Gv8vQjFInuKKqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-26T17:48:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5 stars!",
"replyDate": "2025-10-23T20:08:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "408f9a95-87fd-43b6-aa84-921ef492cc85",
"author": "Denise Guerra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8oUwncB020RksDZ-DIlUcIlVUHhcgtle1K9jQ9TZpiaPOCw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jose was very professional and made the whole experience of getting storage so easy. The property is top notch! Definitely the place to store your things or vehicle/RV.",
"date": "2025-08-20T20:44:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Denise, thank you for the great review. We appreciate your business!",
"replyDate": "2025-10-23T20:08:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd51e7c4-0e3f-4fc7-84ad-70f97e1f13e6",
"author": "David Fleming",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJKAKC_Po2QusSxp0jmH14jN9o4zR2aREh1lYkuzqGoOgpDQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean.. excellent check in.... great staff.... love that my unit has motion light and sprinkler system..... feels very secure...",
"date": "2025-08-19T19:33:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, thank you for the great review. We appreciate your business!",
"replyDate": "2025-10-23T20:08:58.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "aab3e726-f0b7-49e5-bac8-f414cd1d521f",
"author": "Kim Ranks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeT8PzNRdU7VCUUSERZIcinjupP122Ki60HaBKRFkScCnBhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to work with and reserve a space. Super clean facility. Friendly people.",
"date": "2025-08-13T00:02:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kim, thank you for the great review. We appreciate your business!",
"replyDate": "2025-10-23T20:08:58.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d7cd508d-426c-4010-b5ad-6bccff74eddb",
"author": "Jackson Baugh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT5iFiQc3ffF6xBiMoVicBZnR1YFqKQT6N5lGtceRxWBxXpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-10T15:02:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jackson, thank you for the great review. We appreciate your business!",
"replyDate": "2025-10-23T20:08:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b17c1a58-dd2c-4118-9bfb-62a20f788e8c",
"author": "marty welter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlIN87Z69X8TYzhO_UdvkMTnaR24FbmwvD16JuUHA5hLp_tQY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service from beginning to signing contract. Very impressive.",
"date": "2025-08-10T05:18:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "marty, thank you for the great review. We appreciate your business!",
"replyDate": "2025-10-23T20:08:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "174a163a-fc48-47a6-8a0b-8dc5d8b885b2",
"author": "Wendy Morehouse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1nMaR8qIkxK_SnFFCF2rp6n59US3CnhZyW8W3E8Vc7HogzUfLcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional and friendly staff, from the first phone call, our appointment and site tour, signing the month-to-month contract, to move-in date! Looking forward to using this exceptionally clean, secure facility with covered storage for our travel trailer. D&W Morehouse, Cottonwood AZ",
"date": "2025-08-07T00:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wendy, thank you for the great review. We appreciate your business!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3932af0d-3d3f-4180-87ae-1f69a4434d02",
"author": "Eldar Shahar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7j1ybgBCz4EluwT5F28Lfid-9Xowq4W1RxBNAKoK9PUNCYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff, I had the smoothest check in. The storage is clean and cool, easy access and great price. I’m very happy with this deal overall, thank you",
"date": "2025-08-06T18:07:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eldar, thank you for the great review. We appreciate your business!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "ff8a8bd0-a663-4da8-aaeb-15d64ba44557",
"author": "Jeanne Ely",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlG5YrYhoywIZoP3pLoCMjRN9icOns-AsyujpLqqLsCMMlAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-01T15:49:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bfe6863a-c23f-40a6-ab10-cf16dbda82b0",
"author": "mary rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-RJ-jIrmt1SLJQy7AFmAcRqCTU97gqJO1of_yVts9QXstRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise was awesome!!!",
"date": "2025-06-25T17:39:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about Denise!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "155550e5-f512-4f8a-9840-d1e9dbf21bc9",
"author": "Elisa Rios",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxp8mifgukcd5xkhTqMJ4J27Ocj_RieYCoMpeBDAX9sraF_w=s64-c-rp-mo-br100",
"rating": 4,
"text": "Facility is new, clean and very convenient. Staff has been friendly. Autopay works well. RV dump station sits too high, above our grey/black tank port outlet, so we cannot use it.",
"date": "2025-06-21T17:43:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback! We're glad you find our facility new, clean, and convenient. We apologize for the issue with the RV dump station height. We'll look into adjusting it to better accommodate all our customers. We appreciate your business and hope to see you again soon!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c4a0082f-e025-46d8-bceb-7ab32d113e20",
"author": "Garth Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUofcd-3WraqEJXSDqkuGfePrGrl5VzUN79mCW0XMuwRBzU31AR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise was great to work with in getting me setup with outdoor covered vehicle storage.",
"date": "2025-06-20T18:12:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review! We're delighted to hear that Denise provided you with excellent service in setting up your outdoor covered vehicle storage. If you have any more storage needs in the future, feel free to reach out. We appreciate your business!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d87f77fb-6efa-458a-a038-ac099a506187",
"author": "Sherri Lindsay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgMk3aFa35Xuz-KVw6ULUgeM27vV53uff7K4OOvlQGE0FM0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-12T23:06:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d88c9f71-27a7-4e03-bfdf-15955db78d9a",
"author": "Carlos M. Trevino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcjo8afj4eU3__h8qr8_0tDqaymD3aR0r-zGG8Ir2kXXzC7qWJxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-12T17:58:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8acb83b-e2ed-48ff-831f-afa4e88d9380",
"author": "Cindy C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL56iMtGPpY7ar8tZ0X6PdTvPyCymblU3rImK7NFN_2uti2ig=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Stored my household goods here in transit to another location. The facility was spotless and well run and everyone was very helpful. I would recommend.",
"date": "2025-06-09T12:11:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great review!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "bd3d0830-6942-4d6f-97ec-45be42763b80",
"author": "Jessie Luna-Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2wTmWVasiq44UjOrUW7ezNKD7MUDSxJPCttioVXoJQpZvex_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise, was Awesome. Beyond patient and kind. Thank you, Columbia Storage. Loving the new location.",
"date": "2025-06-06T16:29:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words! We're thrilled to hear that Denise provided you with excellent service. We appreciate your support and are glad you're enjoying our new location. Let us know if there's anything else we can assist you with!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2bc018c5-ca8e-411e-9d08-fdcba3cf574c",
"author": "Ed Bierbaum",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIgJqgsoQa8hKJzCDu9dwA2gyQy37iv1gRIghiVEb_0xkvTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean place. Friendly office staff.",
"date": "2025-06-06T02:40:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words! We appreciate your positive feedback!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e16b5dc0-7c74-4a14-8be2-c54218b3e7ad",
"author": "DANIEL WILKETT",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUgP0AyiGWHyZCdajmLxoUFNuUQ_OATOKpFL9dFUcU4Aw3sYc=s64-c-rp-mo-br100",
"rating": 5,
"text": "MATT IS DA MAN !!\n\nGREAT SPOT FOR STORAGE",
"date": "2025-04-03T20:02:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Appreciate the 5 star review!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "172c9a5f-3a0a-4f8f-adc7-096f0c0e335e",
"author": "Bruce LaMonica",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7JvkMqPGe2yPkRvFo9RbzJGqC8W-RHDGI8CaCUzkkQKr60A=s64-c-rp-mo-br100",
"rating": 5,
"text": "We inquired about renting a storage unit while the complex was being built. The Columbia Self Storage agent Matthew responded to our email inquiries and kept us updated by email for the opening date. We reserved the unit we wanted at a great competitive monthly rate. Matthew was a great help and made the registration process a breeze. We highly recommend Columbia Self Storage for storage units and RV storage.",
"date": "2025-03-24T01:05:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words! We're glad Matthew was able to help and make the process easy. We appreciate your business and your recommendation!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f6e53d86-ca7a-4a06-84ec-f38927fcba46",
"author": "Teri Edie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYsu_URDODRaSAqZtu1p9Q5RX0rHd5QoFbAAriMruO57tPcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Matt is such a pleasure to talk to and it was fast on getting us set up for out unit.\nThank you Mathew Hudson",
"date": "2025-03-21T22:13:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Appreciate the great review, Teri!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ad48bd5-52fe-4dc6-9df5-6933c70d69b7",
"author": "Audra Backus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkF09Dd9W93el82t-MDVvppyMLW75dyUwtNrQ6HBYAIajrhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "What? A beautiful, clean, spacious, gated RV storage in Cottonwood! RV owners lounge, fresh water, dump, electric and friendly service to boot! RV car wash & convenience store coming soon out front. Can't wait to begin storing my RV on April 1st. 2025.\nThank you Columbia. Please make an effort to keep the your prices affordable and I'll be able to stay forever.",
"date": "2025-03-21T00:25:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the awesome review! We’re so glad you’re excited about our Cottonwood location — we can’t wait to welcome you and your RV on April 1st!",
"replyDate": "2025-10-23T20:09:01.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
}
]
}