{"summary":{"average":4.4,"total":46,"distribution":{"1":4,"2":0,"3":2,"4":8,"5":32}},"reviews":[{"id":"cd22bdfb-7ede-4b75-aae1-7fc11f3aad0e","author":"Michael Cutaia","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKCWtT9LtBm13ppm8scS9aFdQyzTau3Rq2LsJD-lMEWaUFJhw=s64-c-rp-mo-br100","rating":5,"text":"Good customer services","date":"2026-10-27T00:55:19.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.","tags":[],"sentiment":"positive"},{"id":"984f211e-68f3-495e-a2d6-61e78d12feb9","author":"Michael Paleno","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIBB6ltUsu0TzwxvI2Cbe2W4dr0g3tMp9CON_WLMCwijW5SyQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-09-28T14:34:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.","replyDate":"2026-10-06T19:04:19.000Z","tags":[],"sentiment":"positive"},{"id":"3dcc683c-3103-43c8-9555-0214f62b5cfe","author":"Edward Kovalcik","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUnBuKsd-m1o7a8XcxiQ2pDLm2IbrUikXE_bsK23LEcUC2IO8cX=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very nice staff and very secure, Can't  say enough about how helpful the staff here is .We lost a credit card and columbia self storage was kind enough to give us lee way to get the new card and get back on track. Isabel is a great asset to the company and a big help when it came to straightening things out.I highly recommend if your looking for a place to store your things,long or short term go see the friendly staff at Columbia self storage.","date":"2026-08-19T13:32:17.000Z","verifiedTenant":false,"featured":false,"reply":"Edward, thank you for this great review!","replyDate":"2022-10-27T19:04:19.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"ce207299-4724-4c22-b999-2ff4eb0d2b63","author":"Alex P","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVg_wWb3o1DyN-kJtnmVV5Wisp8NY_NHqfu1w_0hQjLTHh2IgsB=s64-c-rp-mo-ba12-br100","rating":5,"text":"smooth sailing!","date":"2026-08-14T16:27:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star review! We appreciate your business and hope to continue serving you in the future.","replyDate":"2026-08-27T19:04:19.000Z","tags":[],"sentiment":"positive"},{"id":"bc5fbe60-7ae0-47f1-bb53-33ad801fb984","author":"Sam Stadler","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUSIMhamJwqSy7idMo_PI8X15b3qvka_kqsFG3fo4wBEmsRnlRPYQ=s64-c-rp-mo-br100","rating":5,"text":"Facility is clean, app was super convenient. Would definitely use again.","date":"2026-05-26T13:50:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.","replyDate":"2026-05-27T19:04:19.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"aef40389-f6a6-4bbd-aefc-6b460a2f7aea","author":"Jillian Scott","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKulZTSeL9eEE34gTz_5dVU20LLKrPfVpJPW2eqo_E8sBu4rA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-05-11T13:56:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5 star review!","replyDate":"2026-05-27T19:04:19.000Z","tags":[],"sentiment":"positive"},{"id":"c06cf4af-c10d-440f-9986-f9f3876d4a25","author":"Cindy Panagis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLCs145EmWEH8r81MVIxRQy0bPYiOkAerXTe22Ia02EskB5yw=s64-c-rp-mo-ba12-br100","rating":5,"text":"The staff is very friendly and helpful. The units are nice and clean. I had a really good experience with Columbia Self Storage.","date":"2026-04-01T18:07:31.000Z","verifiedTenant":false,"featured":false,"reply":"Cindy, thank you for the great review! We are thrilled to hear that you had a wonderful experience storing with us. ","replyDate":"2026-05-27T19:04:19.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"17c08e79-ffec-42a9-8d0e-32dbe172cd29","author":"Joseph Potyak","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW9XoH8WRJuJP_F-cV6EZCfR0a1ctk8cG5c4fWAj_GnjfzuEbiK=s64-c-rp-mo-br100","rating":4,"text":"Great facility lots of space options. The upkeep is nice. There is security key code access for entry and exit. They snow plow!! I did think the rates were a little high, but overall worth it.","date":"2026-03-02T21:04:15.000Z","verifiedTenant":false,"featured":false,"tags":["price","access","security"],"sentiment":"positive"},{"id":"953988b2-de80-47c5-a33b-9e7ea3a29974","author":"Bruce Venery","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVknnARUYrWRD3Fm7xhhB6JH6eyzFEudwpmT0XEdH3WEaiiifyU=s64-c-rp-mo-ba12-br100","rating":5,"text":"Excellent staff , good access,  clean and safe units","date":"2026-02-02T16:19:56.000Z","verifiedTenant":false,"featured":false,"reply":"Bruce, thank you for the great review!","replyDate":"2026-02-27T19:04:19.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"78dbbf68-a78b-46cb-8069-1bf189c978b0","author":"Richard Riordan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK_w0WOuwvqDTcQZ0JhBBc5TPC8MSkGg2-6P-hjP0JCXuAt8Q=s64-c-rp-mo-br100","rating":4,"text":"I believe the price is too high. The unit was in good condition when I moved in and I left it the same way. The 24 hr. Gate fee was a joke because I tried to enter 3 different times at 5 am and was unable to get in. I rented a 10 x20. The price rose twice in a year.","date":"2025-11-24T16:03:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to share your feedback. Our rental rates are priced competitively and are in line with other storage facilities in the area. After reviewing your account, it does show that you had 24-hour access enabled during your tenancy. If there was an issue accessing the property at any time, we wish you had reached out to us so we could have addressed it right away and assisted you.","replyDate":"2025-12-27T19:04:19.000Z","tags":["price","access"],"sentiment":"positive"},{"id":"06f2a12e-2e37-4054-bb6c-4b6b165ba2c0","author":"Melissa Helmstetter","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKfg6-Cco1NCqavLEcWEk-Xoh3K7bAYS3XFl-wknEzk6pzhZw=s64-c-rp-mo-br100","rating":5,"text":"What a great experience!! Jamie was a pleasure to work with, very friendly, professional and answered all questions I had at anytime during the week. The storage units were kept very clean on a well secured lot. Always felt safe going there anytime of the day. Highly recommend Columbia self storage if you need a place to keep your belongings.","date":"2025-09-29T21:17:36.000Z","verifiedTenant":false,"featured":false,"reply":"Melissa, thank you for the great review. We appreciate your business!","replyDate":"2025-10-27T19:04:19.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"ec77b704-9e29-4fbb-bee8-a2a218a948cb","author":"NANCY ROY","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLL7q8NjBnXuG_NpH-nzriZY-nudkqkh9_pVeOIQbK_XWpCZA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Have had two storage units here for the past 7 years. Never had any problems.","date":"2025-08-30T05:55:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for the review!","replyDate":"2025-10-27T19:04:19.000Z","tags":[],"sentiment":"positive"},{"id":"7ea64b89-22e4-4c45-80d7-3c9828c86910","author":"John Mignone","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWesittm_zEwSeU-eTUW9ZC1SvbhsG4jBnvhkPWpcNtnFasH20=s64-c-rp-mo-br100","rating":5,"text":"My storage space was very clean and very secure…The few times I needed to contact staff, they were easy to reach and very efficient. That’s all it takes!","date":"2025-07-03T12:53:13.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"0f0c1d54-f817-475a-95d7-f40a430d34ba","author":"David Lord","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJULfGtF-a9gVvmYzCRbzP0hskxIkWuIztIMMA7SZ-nyfuKNA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-06-26T13:33:17.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"daa24904-2946-4445-9071-d0cafac2a682","author":"Cheyenne Joseph","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocITwJ9sYtytjiN-o7GG-seHJJ_K88iDMb04k0qqg3eM5U70pHI=s64-c-rp-mo-br100","rating":5,"text":"Very convenient when needed in a hurry! Office employees are also very sweet! Great Job!!","date":"2025-06-06T19:26:06.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"d4b0beae-ec03-40cc-87ca-332736adfe0f","author":"Richard Bloomer","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKJPAPAKsbXYsGcCUmZn2rKFHZRI2hH71u60iH9CeT4b8r6kA=s64-c-rp-mo-br100","rating":5,"text":"Excellent well run facility - definitely recommend!","date":"2025-05-01T10:03:38.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"463caaff-009c-410a-a571-dc979ef991e4","author":"Andrew Stage","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI8LPgSppIBaBwLp5A5YtP3fKq-Jq_nfOZI8p1RPiKRLblq-A=s64-c-rp-mo-br100","rating":4,"text":"Administration is some of the best I’ve encountered anywhere.  The facility is well-built but the snow & ice removal stopped at   3 to 4 feet in front of the West-facing storage units making it not a minor task removing the ice from the storage unit","date":"2025-02-28T17:39:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We appreciate your feedback on snow removal and will review our process to improve accessibility. Let us know if we can assist!","replyDate":"2025-10-27T19:04:19.000Z","tags":["price"],"sentiment":"positive"},{"id":"cb0d5c77-ec1a-442c-b3a0-50cf382b263b","author":"Rose E","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLPYfXSlLjuZ11KlKbAvvUnGRiVK2hzHIl4O55zkl-amzxd-w=s64-c-rp-mo-ba12-br100","rating":3,"text":"It's ok clean storage area...don't be late w payments they hot you w a $50 late fee bit pricy...","date":"2024-10-18T21:47:10.000Z","verifiedTenant":false,"featured":false,"reply":"Rose, our late fees are outlined in the rental agreement you signed at the time of rental and are consistent with industry standards across the state.","replyDate":"2025-10-27T19:04:19.000Z","tags":["cleanliness","price"],"sentiment":"neutral"},{"id":"fd671eb5-a170-4cc8-83a5-2a8b38dd57e3","author":"Dot B","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXtcaVIATy4wnQwvEhBtZceGQ2pddZOd4Du6xFs1fzGlcrGCjKp=s64-c-rp-mo-br100","rating":5,"text":"Jaime at the Columbia Self Storage facility is AMAZING! This young lady is always pleasant, helpful and oh! so! kind!!","date":"2024-09-19T15:19:16.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"025684a7-1a87-4c01-83b1-9bf4aea71e18","author":"Dingmans Shooting Range","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXc1R4VpsUXeF-PwhXVYKXOeZJNsaUJTxX6ihZMN6xHx9bje1k=s64-c-rp-mo-br100","rating":5,"text":"Jaime, who answered the phones and works in the office and controls everything is totally amazing!! She’s the best, and is a real asset for this company.","date":"2024-04-01T18:13:26.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"44edc1e1-0a0a-41e5-8979-9a79aa7273b8","author":"Diana Taylor","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJWN9S8C1_6xXX7qyc7A2cYXUSo4KHVelomp2DDXzAEfmIW3w=s64-c-rp-mo-ba12-br100","rating":4,"text":"Although I moved into my unit years ago, the staff was very friendly and helpful.","date":"2023-06-06T18:05:13.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"4dbb1974-624f-4e8b-a178-882364cd7f00","author":"Scott Almond (Caladin)","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVJb42PwMEGffq4EeZRrOHqZ6xWyOUwMDWw8Oap5DnmPGjlDXI=s64-c-rp-mo-br100","rating":4,"text":"Have a few storage bins with this location and they are great. The staff is kind and helpful. The have a true controlled temp area. and they keep it comfortable, plus the space is clean.","date":"2022-09-04T19:04:01.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the review!","replyDate":"2022-10-27T19:04:23.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"9eb9eb30-a71a-4765-8f07-d8e66affbbef","author":"Angela Lassiter","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUhs_tTclpN5WOboFvk4bB64m5aA-uh3Ixj6kqkHe8XF8lY4H16ZQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2022-04-23T14:01:54.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"43ed1155-016b-4738-937e-53f8e69d9472","author":"c b","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLT9hBZaisIR7bpoYEIAqZhs8tClKFmTI1fRRONdEsFYHJpMw=s64-c-rp-mo-br100","rating":5,"text":"Staff is super helpful and best price in the area!","date":"2021-05-26T19:16:25.000Z","verifiedTenant":false,"featured":false,"reply":"Crystal, thanks for the great review!","replyDate":"2021-10-27T19:04:23.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"dd8da1ef-82c0-4d96-8487-a75306f3c028","author":"Kimberley Worwetz","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXnnc-4P5myFIkScss6CpeclKvB7VKLboeHWGA23ZJsM8T5If4R=s64-c-rp-mo-br100","rating":5,"text":"Great staff, very helpful. Nice clean storage units. Highly recommend.","date":"2021-05-20T14:01:30.000Z","verifiedTenant":false,"featured":false,"reply":"Kimberley, thank you for the great review!","replyDate":"2021-10-27T19:04:23.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"8e8e49c3-a62d-45d0-b582-05deaee1259e","author":"Taylor Morris","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKWPLgvUEVlC9wyX9CQ9NZzQE48GOoL7TzLRfFcHgpjSko_=s64-c-rp-mo-br100","rating":5,"text":"","date":"2021-05-19T14:19:01.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"38820c7f-0bf1-4189-9f3f-f8c63d047990","author":"Jennifer rygh","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ4ZN0v8Fv5FU4onHbWg3r1VWwQnjXUSzWd2bE6HhcVw8p3eg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2021-05-19T11:04:24.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"65e931bc-f200-4b68-be6a-64b0709e0c71","author":"Joe Cammerino","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI8iRrWT5Wx5SSx4u08ogA1L_XbmaDzkQWQ2JTnrVo91IvuUw=s64-c-rp-mo-br100","rating":5,"text":"Have had nothing but a great experience here! Awesome company and great people!","date":"2021-05-19T11:03:30.000Z","verifiedTenant":false,"featured":false,"reply":"Joe, thank you for the great review!","replyDate":"2021-10-27T19:04:23.000Z","tags":[],"sentiment":"positive"},{"id":"7b27a7fe-9dc7-4534-bad6-c54705ddbc34","author":"Nicole Contaldi","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXmRqqJLFqV0bDdY76ZMThKfZw1g6ztDhP5I2N6xeWH32SnHIMH=s64-c-rp-mo-ba12-br100","rating":5,"text":"Kacy and Ashley were great. I reserved my unit the night before online and received a call first thing in the morning and I was moving my stuff in within an hour. Always so helpful whether on the phone or by email. Answered all my questions, which I had alot of because this was the first time I ever needed to rent a storage unit. If I ever need one again I would go back to Columbia Self Storage. Thank you for all your help!","date":"2020-06-04T07:17:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great review, Nicole! As always, we appreciate your business!","replyDate":"2020-10-27T19:04:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"609d5206-3268-46db-81f5-269773e5ff4f","author":"Debbie Dennis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX9XbfuU5ScJMEmqEGvhQ7bKOSDVdWVMaXUCyJTJp77zMPHg5R7=s64-c-rp-mo-ba12-br100","rating":4,"text":"Clean place.","date":"2020-05-15T18:41:47.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness"],"sentiment":"positive"},{"id":"fa05d86a-12dd-4810-a714-f2c884aca9d3","author":"Bill Repko","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWpo9FcJpWvAplJZcxewuX8AU45kVIoWpNVoDvxu3J_sJrhEKZv=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very nice people..","date":"2020-01-17T16:26:49.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"68fe54f3-f7a5-4da6-ab44-5905f71998c9","author":"Aldo Carnesciali","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJCYGGSQd3HIWtzuIXhWWcm-iHW8LkXxjogUm_sgLZ18XHi6A=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2019-05-06T12:07:54.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"b60f37d6-867b-42c8-ac77-d253ad041e77","author":"John Bondanza","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUkz_H8arzU0zopNpetDegXwdPIFqvL5M2zSHLBzAMAivXJvwov=s64-c-rp-mo-ba12-br100","rating":5,"text":"This is the cleanest storage units I have ever seen. The staff Ashleigh and Kacy have been super friendly and extremely professional. I didn’t lock my unit properly one one occasion and my phone was ringing an hour after I left. I couldn’t make it back that day so they handled the situation for me.\n\nGreat experience with this location!\n\nJohn 😊","date":"2019-04-10T13:28:30.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"31534493-e9a0-42c6-95bf-fd2dd5ea2b69","author":"William Westwood","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVWdmKHFueRmSyEKK20ZuGJJgvCavZsNTL6c6tNsOVAtw4lNgtR=s64-c-rp-mo-br100","rating":5,"text":"Extremely clean and the staff is super friendly and helpful!","date":"2019-03-29T19:06:37.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"b0c97c7c-8e3f-4d47-84fd-62db2e2a1172","author":"Vasily Tsys","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXLsfYC62jX8Ivd3mjpIwPcQuFe_0LShyvTLv8QYYocTdpjkSpVqA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Best storage unit I've had in Pennsylvania","date":"2019-03-24T06:30:02.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great review! As always, we appreciate your business!","replyDate":"2019-10-27T19:04:23.000Z","tags":[],"sentiment":"positive"},{"id":"8e1655a5-dea0-435c-8752-602fffa2174c","author":"Janis Selby Stewart","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWZwSd0yJCdDK-O5Gy89Hb7oc9Yy8FSHwpN8p4SJJVbADnfQiZA=s64-c-rp-mo-br100","rating":5,"text":"Very well maintained. Clean & staff is very helpful.","date":"2019-03-23T15:08:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for the great review, Janis!","replyDate":"2019-10-27T19:04:23.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"584a12ec-4291-4900-8ba5-3646411aca56","author":"Matty Castelucci","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLgSdB-P-VOea9Fba-iVzj9Ebspp2lSbg18ySxAa59UKlXOqg=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2019-02-27T14:02:29.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"0a006b71-efb0-4996-ba3a-08114c959ee5","author":"Al Tyler","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL1doMgP63krEzyQ0A-n8MKbd7HnZPzig64i0SV9HfGSXN30A=s64-c-rp-mo-ba12-br100","rating":3,"text":"","date":"2019-02-10T14:50:33.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Al. Thank you for taking the time to rate us. We would love to find out more on how to improve your experience with us but cannot find you in our tenant records. If you have time please reach out to us at customercare@columbiastoragegroup.com","replyDate":"2019-10-27T19:04:38.000Z","tags":[],"sentiment":"neutral"},{"id":"dc09c715-a59d-4f6c-933f-c25ce880b11f","author":"Ann Ott","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJWLu2uvsL-QrOrbMv-e-XehxIv2N4Lpxbz5Y90WOWFwCmXww=s64-c-rp-mo-br100","rating":5,"text":"Very spacious units. Ashley and Angela are very helpful and pleasant.","date":"2017-12-19T23:39:08.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"35ea645f-a139-443b-b8e7-40654db2db06","author":"Sharon Marks","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJNu_5757xnm4Rw0iYcgo7ZgTpdEbSuRCgK5b4sn8reElKVIA=s64-c-rp-mo-ba12-br100","rating":4,"text":"Clean, well kept storage facility.","date":"2017-08-30T20:50:48.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness"],"sentiment":"positive"},{"id":"0cd1ac84-96c1-4060-9d5d-ed16beb1233b","author":"Brian","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVhH2dxDcdsBCcKUd3K3kGU1WDOeYNBAtulu_IIsl2PLkQTYjyu=s64-c-rp-mo-br100","rating":5,"text":"Very friendly staff, good prices, and a nice clean facility. Would definitely recommend!","date":"2017-05-17T18:23:13.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"864732c7-b34f-42c7-b384-79238b73440b","author":"Joycemarie Merop","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI9jJkniRBasjO2eVcHaYTLzmqNhjsyPbX9FhBJjPrFu3Jl4A=s64-c-rp-mo-br100","rating":5,"text":"Thank you for the encouraging verses as I drive by","date":"2014-07-14T22:16:59.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"}]}