{"summary":{"average":4.7,"total":127,"distribution":{"1":6,"2":0,"3":2,"4":7,"5":112}},"reviews":[{"id":"b621b4d1-77c0-447e-b4dd-41152fed45bd","author":"ronnie Taylor","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI9RKDBJWUc5kjMYDRgT7zVaSdaDOER3CzT-SYYFlqx4T2yLA=s64-c-rp-mo-ba12-br100","rating":5,"text":"The Sales Rep was Amazing! Very Helpful and Knowledgeable. She Made my decision to store here Easy! She Deserves a Raise!đâď¸\nThank You!","date":"2026-08-13T11:24:01.000Z","verifiedTenant":false,"featured":false,"reply":"We are absolutely thrilled to hear your sales rep made your experience seamless! We'll pass along your kind words.
If you have any questions, please reach out at (707) 309-0711.
Kindly,
The Empire Mini Storage Cloverdale Team.","replyDate":"2026-08-30T18:45:18.000Z","tags":["staff"],"sentiment":"positive"},{"id":"0a7a7faf-1b7d-47b8-967c-d6481db7350a","author":"NoraTheFish","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWZkHo6JYSGfQPU_Dy6YvwvO-pqrPRM8i97ISmdeU30hEKAFrsQ=s64-c-rp-mo-ba12-br100","rating":4,"text":"I've started working with Empire Mini Storage and thus far, it's been a pleasure. I look forward to building a very good business rapport. Thank you!","date":"2026-08-01T17:09:19.000Z","verifiedTenant":false,"featured":false,"reply":"We deeply cherish your kind words and look forward to building a great rapport with you too!
If you have any questions, please reach out at (707) 309-0711.
Kindly,
The Empire Mini Storage Cloverdale Team.","replyDate":"2026-08-30T18:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"9a894162-0a04-4ba6-af3c-fe90a72c74e1","author":"Leslie Wall","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLGiZnAs2qqZRKWRrE5Qoixk46EhnYJUzin8mtKYZtM7ZQm2w=s64-c-rp-mo-br100","rating":5,"text":"I called and received quick, friendly, and 100% effective help from the representative. She was so helpful, effective, and made a challenging set-up easy.","date":"2026-06-18T14:53:16.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words, Leslie! We're glad the representative made a challenging set-up easy for you.
If you have any questions, please reach out at (707) 309-0711.
Kindly,
The Empire Mini Storage Cloverdale Team.","replyDate":"2026-06-30T18:45:18.000Z","tags":["staff"],"sentiment":"positive"},{"id":"b9305979-1362-432d-a97f-3520cd904c11","author":"Veitinia Karawa","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWQkrIUwiZHokMzDv44KxSPieakQvTqlF6MHLA13XKsLKN78pD0=s64-c-rp-mo-br100","rating":5,"text":"The service provided today by Nikki was outstanding","date":"2026-05-06T03:01:39.000Z","verifiedTenant":false,"featured":false,"reply":"We're thrilled to hear that Nikki provided outstanding service today! If you have any questions, please reach out at (707) 309-0711.
Kindly,
The Empire Mini Storage Cloverdale Team","replyDate":"2026-05-30T18:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"7d1bd7cf-22b6-476a-b43f-fa60f2183717","author":"Eileen Avillawhite","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUnJ_1joYXqrJy7k8DHa4RBlxMQVg2ppTgzKkB3WR5yyUlRgfi_5g=s64-c-rp-mo-ba12-br100","rating":5,"text":"I first made a reservation on line and then the Staff called me to verify it. I went into the office to complete the transaction, the staff is very friendly and knowledgeable easy to work with and explains everything to you.","date":"2026-03-22T14:52:17.000Z","verifiedTenant":false,"featured":false,"reply":"We sincerely value your kind words about our reservation process and friendly staff. So glad to hear our team could help explain everything clearly.
If you have any questions, please reach out at (707) 309-0711.
Kindly,
The Empire Mini Storage Cloverdale Team","replyDate":"2026-03-30T18:45:18.000Z","tags":["staff"],"sentiment":"positive"},{"id":"b405b741-76fa-43c8-a9fb-b4c0af5d2343","author":"Karen Luran","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX5MkzdnwQlgmGwI-dTR9Kv6UKtVgkfwiNv6iAKbr9FyKl02GgJ2w=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great experience renting a storage over the phone.","date":"2026-03-08T18:15:38.000Z","verifiedTenant":false,"featured":false,"reply":"We're thrilled to hear that! So glad our phone rental process worked well for you.
If you have any questions, please reach out at (707) 309-0711.
Kindly,
The Empire Mini Storage Cloverdale Team","replyDate":"2026-03-30T18:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"f0d6b7b2-1155-49a8-ace3-0f46fc1d2ced","author":"Andrea Gilles","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK0HqMNizyb3vqGYjish9Slh4pWcdwOOP-vsB8QVfQlMc2Wdg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-01-31T20:59:36.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Andrea. We appreciate the rating, and are glad we could provide you with a positive experience!","replyDate":"2026-02-28T18:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"23293f03-9cd2-4241-9736-a2ed31af4a23","author":"Frank Tizedes","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVa9wL4nK3hdzTkt1e1dVO4LkYTGrr8fVPBN5KqG3uT_q1K1LyW=s64-c-rp-mo-br100","rating":5,"text":"The Manager is extremely helpful and professional. Weâve now used this storage location for two years and have had top notch service.\nThe facilities are clean, organized and safe. Every time Iâve had a question, Iâve received prompt responses. I highly recommend Empire Mini Storage in Cloverdale.\n\n5 Stars for the Manager for sure.","date":"2026-01-09T06:41:02.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your feedback about our Manager and professional service! Your recommendation and loyalty mean a lot to us.
If you have any questions, please reach out at (707) 309-0711.
Kindly,
The Empire Mini Storage Cloverdale Team","replyDate":"2026-01-30T18:45:18.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"37f40a81-5461-40d9-90eb-9fbe671ba6a2","author":"Savannah DelCampo-Snyde","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLC78WjnyJQxCMQ7CHymSeR_6GgGzMFEnwoemFRABq8wXOiOA=s64-c-rp-mo-br100","rating":5,"text":"After the other storage unit in town raised their rates AGAIN my husband army down to empire where he met with Nikki and immediately decided that we would switch! She was incredibly helpful and accommodating which made it even easier to decide to switch!","date":"2026-01-04T02:47:00.000Z","verifiedTenant":false,"featured":false,"reply":"We are grateful for your kind words about Nikki! So glad she made your switch easy and helpful.
If you have any questions, please reach out at (707) 309-0711.
Kindly,
The Empire Mini Storage Cloverdale Team","replyDate":"2026-01-30T18:45:18.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"efb9135b-5a0e-4276-8933-b6b40371b14e","author":"Linda Clapp","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJwqwoM3QsJK4Um_9XpzLk7FuACwWGiIEtTMv6Hqaqo3GSr6Q=s64-c-rp-mo-br100","rating":5,"text":"Easy to make n appointment, easy to sign up and find the right size unit, easy in and out. Would recommend to anyone.","date":"2025-11-09T19:16:54.000Z","verifiedTenant":false,"featured":false,"reply":"We are overjoyed to hear about your smooth experience with appointments, signup, and unit access. We're grateful for your recommendation.
If you have any questions, please reach out at (707) 309-0711.
Kindly,
The Empire Mini Storage Cloverdale Team","replyDate":"2025-11-30T18:45:18.000Z","tags":["access"],"sentiment":"positive"},{"id":"30c40e82-d94b-4c49-8f0f-5b84f8518232","author":"Dalila Espinola","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL6WXrAhOKowqRqBkNLJ26kkkG0zhi_1OYyD-bn3Ar0EJhKxg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-10-31T01:29:25.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Dalila. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","replyDate":"2025-11-30T18:45:18.000Z","tags":[],"sentiment":"positive"},{"id":"4d6f5822-7baa-4f05-829f-617dd15a1777","author":"Faye Marshall","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWmC6j-JXKrvutmfGdg8FisWHL4Ojc_XhDMuoNksdgq85PABI_nuQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Excellent management who are very easy to work with, clean and secure units!","date":"2025-10-25T21:37:00.000Z","verifiedTenant":false,"featured":false,"reply":"We're thrilled to hear that about our management and secure units! If you have any questions, please reach out at (707) 309-0711.
Kindly,
The Empire Mini Storage Cloverdale Team","replyDate":"2025-10-30T18:45:18.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"7f5402d2-7dd8-43ac-83cc-57322bad5c0f","author":"Teri Driver","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIlyVmclZfDy0opDz4TgT2yckcyM9Vt1m639Nmlu3U4at0WXw=s64-c-rp-mo-br100","rating":5,"text":"Staff extremely helpful.","date":"2025-09-29T01:49:03.000Z","verifiedTenant":false,"featured":false,"reply":"We are grateful for your kind words about our helpful staff!","replyDate":"2025-10-30T18:45:18.000Z","tags":["staff"],"sentiment":"positive"},{"id":"2efbfbb6-0593-4cf2-9590-7a01db1ece2b","author":"Ron Pavelka","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV5S-E0RkmBPZUtxYIRjcr6RLa5-oKcJt8Jg9JgP9b2JMTGDIs=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nikki the manager was professional, courteous, knowledgeable and very helpful. She is an asset to your company and a wonderful human being.","date":"2025-08-03T01:24:46.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your feedback. Nikki is truly an asset and we're thrilled she provided such helpful service.","replyDate":"2025-09-30T18:45:18.000Z","tags":["staff"],"sentiment":"positive"},{"id":"59696a15-1fc3-4473-82f0-278f2a8ac16e","author":"Michael Tubbs","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUfBS7u8ngZjMqtMW9kYQclvhaw4m2yVfrL7sOegvW40sXGyy8M=s64-c-rp-mo-br100","rating":5,"text":"Nikki at Empire Mini Storage has made our storage experience with them exceptional.\nHer friendly & knowledgeable personality made easy to rent our initial unit and after 4 years of knowing our belongings were safe & secure, Nikki made it an easy process to move out.\nWe highly recommend Cloverdale Empire Mini Storage","date":"2025-07-24T18:40:59.000Z","verifiedTenant":false,"featured":false,"reply":"We are grateful for your kind words about Nikki and your four-year experience with us. We're thrilled you felt safe and secure with us.","replyDate":"2025-09-30T18:45:18.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"d2d9f7e3-a6a3-4469-ae4f-e59b77775cdd","author":"Tina Eliason","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI7Mq6SQP1P81z_58bNnFVERyfJrNGg6iCh9SiTksV3dVSh5g=s64-c-rp-mo-br100","rating":5,"text":"Friendly staff, clean units","date":"2025-07-23T13:58:42.000Z","verifiedTenant":false,"featured":false,"reply":"We are overjoyed to hear about your positive experience with our friendly staff and clean units!","replyDate":"2025-09-30T18:45:18.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"d3fb4242-2e5c-4dd2-a0bc-23bce242037f","author":"Tina Eliason","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVrqJISyQiUIMT0nxoNM0neQNzczNHtoY73BRQZeqX5vfHLtINm=s64-c-rp-mo-br100","rating":5,"text":"The staff is wonderful and facility is clean and secure.","date":"2025-07-23T13:57:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We're delighted to hear that our staff impressed you and that you found our facility clean and secure.","replyDate":"2025-09-30T18:45:18.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"aa67b9b6-3b61-4c4f-9ae8-58ea4d2f8b96","author":"Andre Maldonado","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVQ279mY5PCJs2LyaaMk6-UWezGKadmJqHmXl_SWZNYaD7PGt86=s64-c-rp-mo-br100","rating":5,"text":"Excellent place to get a storage, staff welcoming and clean facility. Easy to access your belongings. Quite area. Highly recommended to chose this place to store your stuff to be safe.","date":"2025-07-23T04:55:04.000Z","verifiedTenant":false,"featured":false,"reply":"We're thrilled to hear that about our welcoming staff and clean facility. Thank you for recommending us!","replyDate":"2025-09-30T18:45:18.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"ff87419c-16fb-429a-9fbd-ac4b85ca842a","author":"Diana Dodson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLyGjAmrz5yDyOYAXnvRRVsXilG4JrUEqBTg_5dV46qyeLg2g=s64-c-rp-mo-br100","rating":5,"text":"Excellent. Office personnel perfect. Storage unit is clean.","date":"2025-07-22T22:21:27.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your feedback. Thank you for noting our clean storage units and excellent office personnel.","replyDate":"2025-09-30T18:45:28.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"453c2937-0d12-421a-b276-0474bfd60ff3","author":"Jacquie Brunk","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJFYtuTQDFG_TMMQ-0wedaYvtfxVvEIMgoHULZadO86em3rdQ=s64-c-rp-mo-br100","rating":5,"text":"Nikki at Cloverdale Empire Mini Storage was great to work with. We\nwere new to the facility and she answered all our questions and helped us check in and did it professionally and friendly. Great experience, feel she will help us with anything she can that may come up in the future. Recomend.","date":"2025-03-13T15:51:19.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing your positive experience with Nikki at Empire Mini Storage Cloverdale. We appreciate your recommendation and are here to assist with anything you may need in the future.","replyDate":"2025-09-30T18:45:28.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"6aa587a9-a308-4ce5-80d3-f90c4a03b6a9","author":"Robert Redner","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL6KBn70NtXvbTY1Pwls6cXilygWTcQRUC7dfegy_PJVONj6g=s64-c-rp-mo-br100","rating":5,"text":"Great service, Nikki was tops, clean, organized and tidy..","date":"2025-03-12T23:11:29.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive feedback! Thank you for choosing Empire Mini Storage Cloverdale.","replyDate":"2025-09-30T18:45:28.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"948bd6a7-65b2-4c16-8339-0e505916820a","author":"Rudy Segobiano","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUaUwplf8CUEtVt4wNgIIIz2ehK-I7eW1sUMMWlekffRQVfapRm=s64-c-rp-mo-ba12-br100","rating":5,"text":"Management was friendly and professional. They were very helpful with picking out my site and filling out proper forms. Great service!","date":"2025-02-23T18:56:27.000Z","verifiedTenant":false,"featured":false,"reply":"We greatly appreciate your positive feedback on our friendly and professional management. Thank you for choosing Empire Mini Storage Cloverdale!","replyDate":"2025-09-30T18:45:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"0d3337fa-1dc5-40f0-b0cd-8444bca063e2","author":"Robert Redner","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJH1HgHm2KsR_HRNW5nkVoSgXFysNsMWDf9ODSx9ryCccgIeQ=s64-c-rp-mo-br100","rating":5,"text":"Great customer service. Nikki is a superstar!\nUnits are clean, serviceable, and easily accessible. 5 stars!","date":"2025-02-09T00:41:41.000Z","verifiedTenant":false,"featured":false,"reply":"We're grateful for your positive feedback, Robert! Thank you for sharing your experience.","replyDate":"2025-09-30T18:45:28.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"347eb2c3-98d3-476d-9172-8acbfd60054c","author":"melisa Zarco","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUDDTcGww3i-7_XSJakDx3ujptNsEI_3lbYs6iRWPQP1uDuwmdO=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-11-23T23:29:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your feedback. We are delighted to hear you had a positive experience at Empire Mini Storage Cloverdale.","replyDate":"2025-09-30T18:45:28.000Z","tags":[],"sentiment":"positive"},{"id":"29bc486e-9103-40e6-83ef-4356a0844a80","author":"richard anbrifi","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUC06fnDwV9gyJL7TqrALCcKmlrvv3rNu0m-knG4nqlr7j3yFg=s64-c-rp-mo-ba12-br100","rating":5,"text":"I always go to Empire mini storage in Cloverdale for my storage needs Nikki always seems to provide me with the right size storage and sheâs very easy to work with and very knowledgeable they are fortunate to have her!","date":"2024-10-04T01:19:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great review, Richard. We hope you continue to use us for your storage needs.","replyDate":"2020-09-30T18:45:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"a79144cd-64b0-4f47-8ba0-4b7d41820b90","author":"FLORESBOY626","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVn5fLBNLRII6taQHcxWijKfytG_wfVWluFP9glPamTqlR_8oZ5=s64-c-rp-mo-br100","rating":5,"text":"Nothing negative about the spot , the only concern I had was with the registration it was hinky . It tells you your ready but then again you have to check in the main office .","date":"2024-09-13T03:38:53.000Z","verifiedTenant":false,"featured":false,"reply":"We are delighted to hear that you had a positive experience at Empire Mini Storage Cloverdale. Thank you for your feedback!","replyDate":"2024-09-30T18:45:28.000Z","tags":[],"sentiment":"positive"},{"id":"317d5b17-3a45-435e-81ab-25f86b79c4b2","author":"marcia dupere","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKDIs19IUwDu4Qim3Gj-MXK5jPRRd4BaICtJtxo8akmreVe1w=s64-c-rp-mo-br100","rating":5,"text":"I was totally happy with my experience with empire. They were friendly, helpful and very prof","date":"2024-08-29T03:33:39.000Z","verifiedTenant":false,"featured":false,"reply":"Your review is appreciated. We're excited to hear that you had a positive experience with Empire Mini Storage Cloverdale. Thank you for sharing your feedback with us.","replyDate":"2024-09-30T18:45:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"71cf5b64-1607-4c92-ad84-64cac14ea47f","author":"Donald E. Lawson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVoPNe643rNXm6Z6qsiJylI8I8oFS3Yood5kSYG9nciE2toMxZ0aA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Manager/front desk was very helpful and professional, easy online services, hours ate good, clean and secure facilities. And, the prices are good!","date":"2024-08-28T22:50:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your positive feedback, Donald! We're glad to hear that our manager and front desk staff provided you with helpful and professional service. We strive to make our online services easy to use and maintain clean and secure facilities. We appreciate your business and hope to continue meeting your storage needs.","replyDate":"2024-09-30T18:45:28.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"160acb12-7ad2-48b3-ba34-9dcc63b1acf9","author":"Tom Heuser","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKzIbu7VGI0AaVNLTcLTvr8gyvvuUglzQzfimHl638Dpp36OK3Z=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-08-28T22:12:55.000Z","verifiedTenant":false,"featured":false,"reply":"We're glad to hear you had a positive experience at Empire Mini Storage Cloverdale. Thank you for your feedback.","replyDate":"2024-09-30T18:45:28.000Z","tags":[],"sentiment":"positive"},{"id":"5f1f8a25-d3f2-4168-b0fd-9fdf3567c19a","author":"Marcia Miller","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK7_A_pmix0G55BOlllsIJfmzF35uH5WYgjSA5e08-NAoW57syZ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Clean place good specials too","date":"2024-08-28T21:55:36.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for the positive feedback, Marcia! We're pleased to hear you found our place clean with good specials.","replyDate":"2024-09-30T18:45:28.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"b0160051-7dee-428e-984f-a2655edcd2f6","author":"Pop Life","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXR78lTTpDvUgsE_p5TwuBSC7myPcBfXOuA5ON3k6nbZq6H7bKg=s64-c-rp-mo-br100","rating":5,"text":"Great Prices and Awesome Staff","date":"2024-06-13T04:08:38.000Z","verifiedTenant":false,"featured":false,"reply":"We're delighted to hear that you found our prices great and our staff awesome. Thank you for choosing Empire Mini Storage Cloverdale!","replyDate":"2024-09-30T18:45:28.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"92f1c88c-770f-4f4d-b406-4c9692f71f42","author":"Tammy Hiatt","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJRS2Q3EWzKBYeQegVNVRd--4VF5Pt3z4L7xug7GxFVN8BwTg=s64-c-rp-mo-br100","rating":5,"text":"You canât go wrong. Empire mini storage Is the best storage In Sonoma County, Im always completely satisfied my third time and Iâll always go back. Thereâs no other place for me. totally happy. Great people, clean facility always friendly. I just canât say Enough .đ§ââď¸đ§ââď¸đ§ââď¸","date":"2024-05-13T23:59:18.000Z","verifiedTenant":false,"featured":false,"reply":"We're pleased to hear that you are delighted with our storage facility. Thank you for your kind words and for choosing Empire Mini Storage Cloverdale.","replyDate":"2024-09-30T18:45:28.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"d92be683-932d-40e4-85a5-991bbca1de4a","author":"Silvia Solorio","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIihyhG1vbup7mna87y3E4Fy3jjl2LotX4UgMUEZ8ohLYCwqA=s64-c-rp-mo-br100","rating":5,"text":"Friendly staff, straight forward contract! Great access hours!! Good service","date":"2024-05-07T17:36:57.000Z","verifiedTenant":false,"featured":false,"reply":"We are happy to hear that you had a positive experience with our staff and services. Thank you for choosing Empire Mini Storage Cloverdale.","replyDate":"2024-09-30T18:45:28.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"a83651f9-8f2c-419b-99ab-fcc70f93108c","author":"Joe Imwalle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIQ-FSEUs1KeKsKY3TvFuZW2vB6RjCJCpOyZu1pywIdX3RceQ=s64-c-rp-mo-br100","rating":5,"text":"Great easy to work with. Super friendly. Recommend to everyone","date":"2024-03-31T01:32:59.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your kind words, Joe! Thank you for recommending us to others. If you ever need anything, don't hesitate to give us a call at (707) 314-5596.","replyDate":"2024-09-30T18:45:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"b5f0159f-5aea-44bb-a51c-c888cbad5286","author":"denisek","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU-HnUmiPY6nXtdggAAFhjq8DplSNCRKlI27G4pkHWwqPOddUlgZw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great management, clean, secure.","date":"2023-12-31T03:21:47.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your positive feedback, denisek! We are glad to hear that you found our management great and our facility clean and secure. We appreciate your support and look forward to serving you in the future.","replyDate":"2024-09-30T18:45:28.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"6701a157-32d0-4b04-add7-874eca1f2cda","author":"Janean Fuller","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUYhS2u8V5u2aeaIc2GfM-icP7RsAWRtcBtfk_19Pgwe1iVewLK=s64-c-rp-mo-ba12-br100","rating":5,"text":"Responsive company. The owner is great. She explained everything and emailed me the docs and showed us how to get in and went the extra mile every time we needed something. The storage was clean and safe.","date":"2023-11-12T02:28:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words, Janean! We're glad to hear that you had a positive experience with our company. Providing excellent customer service and ensuring a clean and safe storage facility are our top priorities. If you ever need anything in the future, please don't hesitate to reach out to us at (707) 314-5596.","replyDate":"2024-09-30T18:45:28.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"704cfc2d-c040-42c7-9ec5-db61369afc87","author":"Steve Ridder","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV5Bt26xh5_ReDkuqRUmamsPbht-urRTUmwXFmm5XEGGjvQzJK_6g=s64-c-rp-mo-ba12-br100","rating":5,"text":"Friendly and helpful staff. Easy process getting set up with the storage unit and never had any issues with access.","date":"2023-09-03T01:20:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for your review! As a small, family-owned business, positive feedback is incredibly important to us and prospective renters. We appreciate you taking the time to share your experience!","replyDate":"2023-09-30T18:45:28.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"4d0e121d-f050-4db6-b9aa-37ab42614e42","author":"Robert Schmitt","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVy1b8jas-0dj1PWvcjMD-KDrh1er5G0ZFiJHAdfzDQuyH8rwSu=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-08-30T21:07:54.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star reviewâweâre happy to provide you with a 5-star experience!","replyDate":"2023-09-30T18:45:28.000Z","tags":[],"sentiment":"positive"},{"id":"e3bad09b-0dcd-4627-9747-3cd5d98e1dac","author":"Shetland","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV8SEUQl1p1n2IMMeA7CEOAjmruTYqI-rKjdubp6n4t60F01PCx=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2023-08-25T00:45:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star reviewâweâre happy to provide you with a 5-star experience!","replyDate":"2023-09-30T18:46:10.000Z","tags":[],"sentiment":"positive"},{"id":"80c0e115-a29e-48c3-8224-8af21fc0cd92","author":"Jennie Crain","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLgUydCdrXMInheH_HvSK5chQATXE99mL6xJrJ9g_GlQu6A0g=s64-c-rp-mo-br100","rating":5,"text":"Convenient and easy access. Staff is exceptional.","date":"2023-08-06T04:53:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for your review! As a small, family-owned business, positive feedback is incredibly important to us and prospective renters. We appreciate you taking the time to share your experience!","replyDate":"2023-09-30T18:46:10.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"6c1854fd-d43a-4b63-a314-a4cf2e62a1a0","author":"Debbie Roderick","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWOTP2_83SXbonhGupFfVPYNgJHgUgyTNrmUf2jua3pMDF8MkYt=s64-c-rp-mo-br100","rating":5,"text":"We have been storing our trailer her and are very happy with our spot. There is a lot of security cameras on the property and have never had a problem. Would definitely recommend to all.","date":"2023-07-25T01:10:09.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind words! Weâre so happy to hear that you enjoy our convenient, secure, premium storage.","replyDate":"2023-09-30T18:46:10.000Z","tags":["security"],"sentiment":"positive"},{"id":"bbcbf01e-348f-4e97-b1fc-0e1310906d97","author":"Joanne Willis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWiDONj9pb7IoOzQKTVlLb0RPlIQyuj4Fk-oi8OK_ojft2qyZc=s64-c-rp-mo-br100","rating":5,"text":"Everything went well. Good storage location and clean .","date":"2023-07-03T13:41:23.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star reviewâweâre happy to provide you with a 5-star experience!","replyDate":"2023-09-30T18:46:10.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"63ee7da9-d895-4381-b8ea-1506f03b95f8","author":"Blanca Arteaga","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWbcCAaT5sUD89as6ru459iPTv5r0kuRB_FNydcaDPC5L_fRmWZMA=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2023-06-04T21:33:40.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star reviewâweâre happy to provide you with a 5-star experience!","replyDate":"2023-09-30T18:46:10.000Z","tags":[],"sentiment":"positive"},{"id":"edcfbcac-34d5-41e4-8a8b-5b6219e1b1ea","author":"Fred Besio","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIiuGRO6-ADAWzGQoUGnSsBkqW0jhM7DockFCQ7KpWFgOdiOA=s64-c-rp-mo-br100","rating":5,"text":"Great service! Never a problem with billing. Clean rental area and very secure.","date":"2023-05-06T16:45:08.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star reviewâweâre happy to provide you with a 5-star experience!","replyDate":"2023-09-30T18:46:10.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"79888664-be7a-4910-8ec2-b2f70dfb4a7e","author":"Ross Diehl","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI-n2D8QY9SY_7N4heOcjuTv6J_v5AgcOXSW-AwYscXGgdjmoM=s64-c-rp-mo-ba12-br100","rating":5,"text":"The customer service was exceptional. I spoke with Nicky on the phone, and was lucky enough to receive her service in person as well. Very professional and concise, but courteous at the same time.","date":"2023-05-05T18:41:55.000Z","verifiedTenant":false,"featured":false,"reply":"That is what we are here for. We appreciate you sharing your experience, Ross! Thank you for choosing our affordable and conveniently located storage solution.","replyDate":"2023-09-30T18:46:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"73138144-612c-4a88-a0bc-d17863b158d0","author":"Christopher Contreras","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0d8AQL3dgFVHBWxBgvHNi4XGWIGG4gdQWCwwJcCd_rocklQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-03-31T02:19:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star reviewâweâre happy to provide you with a 5-star experience!","replyDate":"2023-09-30T18:46:10.000Z","tags":[],"sentiment":"positive"},{"id":"dc998d08-c52c-4944-9b44-4403d7d81652","author":"Diana Gray","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX-bCETgOFNU0Rs0gCKMSKvhv8ox5REfx2FN9BlK62nnCVEXaf_=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nice, clean and dry units. And they have a rat abatement schedule. Last place I was at leaked and had rats. Yuk! Very nice gal. When I decided I needed a bigger unit, she switched me no problem. Thanks!!","date":"2023-02-25T20:18:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks, Diana! ââTaking care of our customers is our first priority, so weâre so happy to hear about your positive experience.","replyDate":"2023-09-30T18:46:10.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"e2e04662-44f5-4898-9624-31544b3de925","author":"Kambiz Sepehr","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKus1fZt-I1SSiAPD7-VIYOPliVJ58-4RDbr5IJYTBUwCfQng=s64-c-rp-mo-br100","rating":5,"text":"Helpful, courteous, conveniently located and above all very clean and very well kept.","date":"2023-02-19T15:24:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks, Kambiz! ââTaking care of our customers is our first priority, so weâre so happy to hear about your positive experience.","replyDate":"2023-09-30T18:46:10.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"09c3d965-5306-4572-b45c-7718104c246e","author":"Christopher Simmons","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIjrpXONGeKLC-dP7CapOqfk9sq6bVP-RT4uoEs-deFHSCjHQ=s64-c-rp-mo-br100","rating":5,"text":"Great friendly service and very affordable, recommend Empire Mini Storage 100%","date":"2023-02-17T02:02:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for your review! As a small, family-owned business, positive feedback is incredibly important to us and prospective renters. We appreciate you taking the time to share your experience!","replyDate":"2023-09-30T18:46:10.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"4b5dadfb-173d-4aae-baa9-188ba7a0a2eb","author":"Sunny Miller-O'Connor","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWofaKrGpHj6HMzyov7W-hEgnwpsKaBHM3g3p78hf86cQe7Uaw=s64-c-rp-mo-br100","rating":5,"text":"The storage unit was clean when we arrived and the office personnel were always friendly and helpful.\n\nWe were very happy with the unit and the staff during our stay. Especially since we had such a bad experience with another company.\n\nI definitely recommend Empire Storage in Cloverdale.","date":"2023-01-09T21:23:25.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for choosing the leading provider of storage units for your personal, business, and vehicle storage needs. We hope you share your positive experience with a friend who's thinking about self-storage.","replyDate":"2023-09-30T18:46:10.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"203bea4a-8cba-4ddf-8dec-c171eea1ed4d","author":"Ken C","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKgGN-dErexfxUZS_dJYsr2wKtkUElBBnY-j6_8q_NnG02tSg=s64-c-rp-mo-br100","rating":4,"text":"Just rented a space for my travel trailer.\nI like the gated facility with the keypad. Much better than the place I had it at before.","date":"2023-01-07T01:05:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for choosing Empire Mini Storage Cloverdale! We're happy to be an extension of your home making self-storage as easy, secure, and convenient as possible. What can we do to make your experience a 5-star one?","replyDate":"2023-09-30T18:46:10.000Z","tags":["access"],"sentiment":"positive"},{"id":"cc4dd6c3-183c-4bc9-a7b0-423a54adb498","author":"Shawn & Ipolani Bovee","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWrWYR2ZDopAvXwlOJ8vSb1xaJ-tfXypLAi8-ssBKwGgzAUvuRS4A=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-01-05T00:26:25.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star reviewâweâre happy to provide you with a 5-star experience!","replyDate":"2023-09-30T18:46:10.000Z","tags":[],"sentiment":"positive"},{"id":"fc309a84-0673-46e3-b304-4c2a9ec389e7","author":"Lyn Beam","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJEKftZXxKFDMTgxARhCdGXlBfNNfXPxIOOxsh4H7LV61I-ag=s64-c-rp-mo-br100","rating":5,"text":"Nicky made it so easy, exciting Lao Ed how to get in and out so I could understand and access the facility when I needed to. Upon emptying my unit she made sure I got it right . Lots of security cameras , on-site management !","date":"2022-11-20T22:12:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind words, Lyn! Weâre so happy to hear that youâre enjoying our convenient, secure, premium storage.","replyDate":"2023-09-30T18:46:10.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"369b1b7d-ed2d-45c9-8631-505044dcbf19","author":"Amanda Smith","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVEOT_Cb0YQHxEOmDIZxhw-77o9i0gx-UXk_JuAbx44v7r-GMc=s64-c-rp-mo-br100","rating":5,"text":"Nikki was wonderful! I felt very educated on all the different options. It was relayed in a very concise way that was easy to understand. 10/10 would store here!","date":"2022-11-18T16:47:19.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for choosing the leading provider of storage units for your personal, business and vehicle storage needs. We hope you'll share your positive experience with a friend who's thinking about self-storage.","replyDate":"2023-09-30T18:46:10.000Z","tags":[],"sentiment":"positive"},{"id":"c14242f3-b473-4ee6-9618-9424253ef77c","author":"frameup 707","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWazQK3c5Sgl6C-J1QcHeh-pQSPBII2TBePHfE1b-jmepBlHS3Utw=s64-c-rp-mo-br100","rating":5,"text":"Clean facility. Friendly staff. I highly recommend Empire Mini Storage in Cloverdale.","date":"2022-09-05T02:24:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your 5-star reviewâweâre happy to provide you with a 5-star experience!","replyDate":"2022-09-30T18:46:10.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"368a4b94-4d40-45d3-a516-f56ca090ccd5","author":"Joe Chiantella","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJj-KdxO5VBUYaaLsaAXiCGAkkYf0lEILBUVect-yiprmr_YQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-06-02T20:38:16.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"3ba981eb-49e4-49b7-b4dc-c4a71761f99b","author":"Vince Oliver","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU-pvZYrDzBIwxvAnyqGJrtPjN1RpGU_S-HLe6i9S3GULjpdA=s64-c-rp-mo-br100","rating":5,"text":"Nikki in Cloverdale is fantastic. She is the best","date":"2022-03-08T18:51:08.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Vince for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:10.000Z","tags":[],"sentiment":"positive"},{"id":"e7d1177c-2758-43a8-af51-46c4bffed88d","author":"Jose Ortiz","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJZbkCRNIZ-V6uTGqI_C5mwbH03SdWVsumfe0ZiytjLkSZIYA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-03-05T01:03:44.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Jose for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:16.000Z","tags":[],"sentiment":"positive"},{"id":"8c94c81b-7752-4e1d-8b24-5966312ffc7d","author":"Tonya Alexander","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK0nrpGKAchYL4Fw1vB_5xSnSaO0juaH9AuQceeDADSDp3VYA=s64-c-rp-mo-ba12-br100","rating":5,"text":"We needed a storage at last minute due tonour housing not being ready. We requested a call from storage as it was getting late, close to closing. Nikki the manage called us, stayed late to helpnus. What a joy and relief to get her assistance. She went out of her way to help us. So blessing what a day..THANK YOU EMPIRE STORAGE FOR SAVING US! NIKKI YOUR AWESOME!","date":"2022-03-04T23:58:36.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:16.000Z","tags":[],"sentiment":"positive"},{"id":"94f0e1f6-7ca8-4439-9bfc-1d60aaec6860","author":"Jason Brace","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVb6cX2pdandNj4fyhvuxbLJGRkPdRnevYyPVNzR9GKoOmvGvVe=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-01-23T00:17:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:16.000Z","tags":[],"sentiment":"positive"},{"id":"692d81f9-a530-4f5e-ad96-03c257fa23fd","author":"deanna boettcher","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIYkYxr-_FKeGWkwVxCP8yhyFI7oeO83-Gep04uK7dA4bMUhA=s64-c-rp-mo-br100","rating":5,"text":"We had a great experience with Empire in Cloverdale. We needed a last minute storage space, and they came through quickly. The customer service was always quick and pleasant.","date":"2021-11-17T02:53:49.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Deanna for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:16.000Z","tags":[],"sentiment":"positive"},{"id":"a78951ff-513c-4057-a0ee-c604af839237","author":"michael mcglathery","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL1rLI3ZC3hpIxFzAviyRxG0e1YuxF3HEdfLMXBwvGAv77PwQ=s64-c-rp-mo-br100","rating":5,"text":"Great manager. Everything went smoothly","date":"2021-09-02T00:45:00.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Michael for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2021-09-30T18:46:16.000Z","tags":["staff"],"sentiment":"positive"},{"id":"d13ac81a-7f7d-4b3e-a4c1-9a33635a8496","author":"Land Lines","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXxpdCIjW2S3StH9em1dSPurQSdYKn5HsvUMz_IoK_cxeIFe0E=s64-c-rp-mo-br100","rating":5,"text":"Polite service, great secure location and clean unit and driveway areas. Access is somewhat limited (unavailable after 9pm) but workable nonetheless.","date":"2021-08-31T19:40:34.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2021-09-30T18:46:16.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"1f4e8b80-d501-4b05-ba97-a345b6b9946a","author":"Scott Inman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLO8sTf8YQnktzL4wWBkUH01nG-d_UQbsXdRfOMi4EpvrQNqQ=s64-c-rp-mo-br100","rating":5,"text":"Nikki Collier at Empire Mini Storage gave us the BEST customer service when renting our storage unit. Nikki is extremely personable & friendly and made it so easy, she is defiantly an asset to this company. Thanks again very much Nikki Collier for all your help & everything that you do for Empire Mini Storage, Cloverdale.","date":"2021-08-29T00:16:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Scott for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2021-09-30T18:46:16.000Z","tags":["staff"],"sentiment":"positive"},{"id":"0bee1ab5-2f76-47c4-925c-73b583ec78e3","author":"Calvin Itzaina","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJqhRpxJmtL8lGJi2Q9dGw3y67zzERjXc-XFkWrxULVsbArdg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2021-07-12T16:32:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Calvin for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2021-09-30T18:46:16.000Z","tags":[],"sentiment":"positive"},{"id":"4a9e4e18-d9f6-421a-b698-e6fd7e109bd0","author":"Paul Dogali","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKrsgZ-3eAK3J0tZV2ByN3qVzU17S-X_HZJi_0il-Oi6Zjg4w=s64-c-rp-mo-br100","rating":5,"text":"","date":"2021-07-10T19:21:27.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Paul for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2021-09-30T18:46:16.000Z","tags":[],"sentiment":"positive"},{"id":"bd2d70e5-68cb-4d95-86d6-8b1bcd2126d4","author":"Eva Olivera","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKM8_PmDUW25MIwx9gFdIHycQWbvqipbrO8SKJfZWJ3f972GQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2021-05-21T00:05:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Evelyn for choosing us as your trusted, secure storage solution. As a family-run business with more than 30 years of experience, weâre always here for any and all of your storage needs.","replyDate":"2021-09-30T18:46:16.000Z","tags":[],"sentiment":"positive"},{"id":"ea648e93-4d03-4a41-bab2-bd49e43d6921","author":"Tisha Loupy","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIkobwdlvQH05nBMow9eBp8aq3mlATtpo2IIv_U1hmEX5Nxiw=s64-c-rp-mo-br100","rating":5,"text":"This place is clean and maintained with friendly staff. The only times I ever come across a mess itâs from disrespectful renters who are too lazy to clean up after themselves.\nI love this place.","date":"2021-05-13T14:34:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Tisha for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2021-09-30T18:46:16.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"d631815f-2adc-4c51-a23f-8b109980bd12","author":"BEN RAY","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKa09GLdrr2YRV0_8F0ETMEne_0Ln0JZxppyRiIW1Q9X97BSg=s64-c-rp-mo-br100","rating":5,"text":"Me and my wife just rented a storage unit. After viewing all the driffrent size available units the manager had shown us, we picked one and went in to Sign the paperwork. She was fast, polite and very professional, the unit was clean and the property well maintained.","date":"2021-05-12T23:20:54.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Ben for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2021-09-30T18:46:16.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"096657ae-f0a3-4a6d-a626-b9cc9ccd2e3c","author":"Jason R","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXB6GOka1V5qJbzfJndY-bvlIgccdgzIGas3elmDFa9oRbtjDrmsw=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2020-12-29T05:14:23.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"80b51c32-0345-428c-9b55-a45cdad09844","author":"Tracy Reynolds","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWtW1ziTmMNSpIIwDokGC6PA8gbNWH86zZiy_slq3C2GGi0_1gZ=s64-c-rp-mo-br100","rating":5,"text":"Everyone that works here is so helpful and nice mostly the ladyâs in the office, they always have a smile on their face. Everything looks so clean and safe.","date":"2020-11-20T15:01:16.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:16.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"0ae3c0b4-ebe9-4946-8b2d-f0290c25c6ff","author":"Trina Marie Vega","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKn6ugBnwU37tmU3wYSJhuVZfePiWQ-F4DNsjnCaH0rtBMwnA=s64-c-rp-mo-br100","rating":5,"text":"They were kind and very helpful.","date":"2020-11-14T22:10:42.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:16.000Z","tags":["staff"],"sentiment":"positive"},{"id":"fd3f3612-3b03-4850-ac43-2f13f73a58a9","author":"Unkle Jerm","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVpu4BpZH_MF8wLnbp0Scp_LKOH_VlAioApxEgJeSH3iKdotGho=s64-c-rp-mo-ba12-br100","rating":5,"text":"I've had bad experiences with other storage. This place is always well maintained. Nice and tucked away. Doesn't seem like trouble could get in.","date":"2020-10-27T04:05:55.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:16.000Z","tags":[],"sentiment":"positive"},{"id":"d9f6848a-02e1-4f7b-9899-39a11474bb7a","author":"carleene cady","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXPfZXPkGunN4Lx2It-tqpoEgq-yn-YC-KB9qLeveVOyd2T98e7=s64-c-rp-mo-br100","rating":5,"text":"Clean, safety gate and reasonably priced. Drive up to unit. Very helpful and friendly manager.","date":"2020-09-20T17:20:26.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:16.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"6611c47f-19ad-446e-93be-2a5ef53781bf","author":"Nora Cregan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLpi_M4usD9mR1UuPXmuAEAOgeSXD64zO5oh_AfTFKB_-4uLWg=s64-c-rp-mo-br100","rating":5,"text":"Excellent and responsive service. Premises are spotless; security is great. Everything can be done online including autopsy. Could not ask for more.","date":"2020-07-12T19:59:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words, Nora! We appreciate your support.","replyDate":"2020-09-30T18:46:35.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"530e4087-77e7-47ea-a9d0-bbcbd692ffbd","author":"Laurel Naiman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJMyC5yvHdfolAyagCa1Clac4G1jjvf45oDm7xYEqL3_LUWmw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2020-05-11T17:24:52.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"7bdedcc7-18ae-46ff-83a8-9e8242cc7905","author":"Jessamyn Sobeckiengle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLasTrwGlSWv_ki390qIbGI4NhC1A9c67nAAGdJ6N2sYUk5NjE=s64-c-rp-mo-br100","rating":5,"text":"Storage units are clean and secure, customer service is excellent and attentive, cost is very affordable. Would definitely recommend this business for any of your storage needs in/around the Cloverdale area.","date":"2020-04-29T02:33:00.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your great review, Jessamyn!","replyDate":"2020-09-30T18:46:35.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"7fd53170-21c2-4be2-8c04-a2d577dd4f97","author":"Skip Engle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL3kdaZT267aqyW6DTjl9c5DSEB_WSdnBJeiNUHgno-z8txFg=s64-c-rp-mo-br100","rating":5,"text":"Our family has been an extremely satisfied customer of Empire for many years. Their friendliness, experience and professionalism have been invaluable through changing circumstances. Each transaction, whether renting a truck, returning one, having the proper packing supplies or safeguarding our long term storage unit, has been easy and successful. At Empire, they exemplify all the things one could want or expect from a business of their type. Empire has also been a faithful and generous member of our small town from the start. Their commitment to our community mirrors our own experience with them. Thank you so much for many years of trusted service!","date":"2020-04-27T21:59:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing your experience, Skip. We appreciate your support!","replyDate":"2020-09-30T18:46:35.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"71e7fcbe-52d4-4fee-8270-d5a7220a0fb5","author":"Mazie Garcia","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKbxgKchIhIpqDEs8XsfShmQKvjFnd6kU0SvRiG6qDZBQbjRw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2020-03-03T00:50:56.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"c035928b-b5e5-4c80-9612-40f3e3c77206","author":"John Skance","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIiP3yOcXk07t6DOhAegQUtJliXbyLmgvm7tkaeTwoXt5ep6w=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very friendly staff and very clean units .","date":"2020-02-04T21:40:23.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great review, John. We appreciate your support.","replyDate":"2020-09-30T18:46:35.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"9e786764-37fd-434e-a925-4c9c0fa938eb","author":"Don Pierce","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXx6TrRSgt70NfGavBwkjLuF536tJy4U1W0M9reDNnu3lHnazI=s64-c-rp-mo-br100","rating":5,"text":"Clean and accessible!","date":"2020-01-19T05:26:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your great review, Don. We love hearing from our customers.","replyDate":"2020-09-30T18:46:35.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"8ab445f0-8164-48eb-ae20-657e6e5b2e2f","author":"Andrea Hickman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWmyx1FaMWr-gCqkaT6V5gcaSXkJCyd0YzCclyQSMY_RpdxHutX=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nice and secure, nobody bothers you. Nice Employees.","date":"2019-12-24T16:47:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great review, Andrea. We hope you continue to store your stuff with us.","replyDate":"2020-09-30T18:46:35.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"3179a9e1-95a3-4569-aff5-b48be1d8921e","author":"Alyssa Huron","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVRz0JNmCrXgT877tfLFMC9x14-K4sHOTfj_45AQQ0DE1CJVnJF=s64-c-rp-mo-br100","rating":5,"text":"Personable and friendly staff. Great experience everytime, recommend to friends and family.","date":"2019-12-01T21:35:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing your experience with us, Alyssa. We're happy to hear that you've enjoyed using our facility.","replyDate":"2020-09-30T18:46:35.000Z","tags":["staff"],"sentiment":"positive"},{"id":"0ca78328-54ae-4ec7-98c8-d50c219cb4d1","author":"Leslie Melody Mermaid","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWLHqXRY5wzQm1mqh37SVmuLcpOkqm6HHZnJong0sBldyxPUBKS=s64-c-rp-mo-br100","rating":5,"text":"Empire Mini Storage in Cloverdale is a secure storage rental with a gate and login code box. I felt safe storing my belongings there. It is easy to access in and out. I was also given a lock when I signed the rental agreement. I was on autopay and that made it easy for me to not be late on the payments. I received emails and tex messages giving me updates on when my payment was due. In the office they had a rest room and water available and other moving supplies. I was very happy with the facility and service. I highly recommend it!","date":"2019-11-17T19:15:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the excellent review, Leslie. We hope you continue to store your things with us. We love hearing from our customers.","replyDate":"2020-09-30T18:46:35.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"13d1c488-1ed1-44a6-a24c-09fc0b9171cd","author":"tom walizer","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUyBaC37bAUomd0EfsWzwhhaHaj9VQ7wG4zWvYaN1U_TFVGZQw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2019-11-01T16:22:12.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for the great review. We greatly appreciate your support.","replyDate":"2020-09-30T18:46:35.000Z","tags":[],"sentiment":"positive"},{"id":"3ca71e28-d18f-4ed4-84ec-e49481013a00","author":"Michael Mahoney","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVU4bFCW8CJvDb3nINSCrTxb-IrGMXx1AuWjy6q29szPj8v8PIG=s64-c-rp-mo-ba12-br100","rating":5,"text":"So my key fit sombody eles space.we all had good laugh and decided to skip the complimentary pad lock. The space two down had some parts cleaner gassing off and I complained but the guy didn't respond so I held my breath and moved out. The people working were extremely good and I have no complaints. Highly recommend getting rid of your Stuff and skipping storage units altogether.","date":"2019-10-20T00:53:48.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to write us a review, Michael. We are happy to hear that you received good customer service. If you ever have stuff that you don't want to do away with, please consider using us for all your self-storage needs.","replyDate":"2020-09-30T18:46:35.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"bfafbb76-e15d-43ce-89aa-2419d9578acd","author":"Bruce Malmstead","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJCzHKZR9_lAb8lPLWbD-4NOWcf7dsK_US38Gc0iIjEGSaxMA=s64-c-rp-mo-br100","rating":5,"text":"Great security and friendly staff","date":"2019-09-10T17:19:20.000Z","verifiedTenant":false,"featured":false,"reply":"Great compliment, Bruce. Thank you for the review.","replyDate":"2020-09-30T18:46:35.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"cfb2bda9-cc3c-4636-9eab-b0dea90d2ecd","author":"Jeane Lewis McGillis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXdmTqgUyLeaefA5NQXnRBbwGtTGP5u98MvkaHJsi3SnIPz_kCgGg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2019-08-25T00:12:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for the kind review. We really appreciate it.","replyDate":"2020-09-30T18:46:35.000Z","tags":[],"sentiment":"positive"},{"id":"4ac393c1-35b8-4a28-a084-27ebcba43015","author":"Austin Lang","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXj1iBSy9I4W6dNZXUcbMMkxB9ewaWe4xwZYoNBWb8lv1nh4_Y3=s64-c-rp-mo-ba12-br100","rating":5,"text":"Best in the area!","date":"2019-05-23T11:59:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your great review, Austin! We're happy to hear that you've had a good experience with your self-storage. :)","replyDate":"2019-09-30T18:46:35.000Z","tags":[],"sentiment":"positive"},{"id":"96447c22-47b3-4ad6-b135-3105de4a98dd","author":"Scott Reitenbach","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJXxp8Nh2QczsumJSnm49wIfw1yZieHyiWKRYwA2Ixe_RPFTg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2019-05-20T21:58:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive rating. We greatly appreciate it.","replyDate":"2020-09-30T18:46:35.000Z","tags":[],"sentiment":"positive"},{"id":"f60f5964-5f01-4437-9e48-46c583bb34ed","author":"Damian Rosales","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWJqng3oHNiNkApF34cywTwHDTs297o8ejsO9wTY-jF8aJGOZH1=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2019-04-22T08:58:50.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the five-star rating. We greatly appreciate your support.","replyDate":"2020-09-30T18:46:35.000Z","tags":[],"sentiment":"positive"},{"id":"ea42010a-f996-444f-8386-733439fe9549","author":"James Rich","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUKuZHySHdh-EZZZDo2LOC9iMc4PMIVOtStujzZdt3Yb0yUE7M=s64-c-rp-mo-ba12-br100","rating":5,"text":"Clean & well lit.","date":"2019-04-03T17:37:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to write us a review, James. We love hearing from our customers.","replyDate":"2019-09-30T18:46:35.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"7a00c956-a4fe-4ad8-a525-a72b04cf8d1a","author":"russell tornay","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKlgBgGlKze9d7GLXks1QWw6Rzqa4g1LtBGXk5N-_M2xkvUJQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2019-03-21T23:49:54.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great review. We always appreciate the support.","replyDate":"2020-09-30T18:46:35.000Z","tags":[],"sentiment":"positive"},{"id":"461729ad-194b-4ecf-9116-9f199f00ed32","author":"Kathleen Bunting","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKoOdsuX_ZYAU_E7ZydjClPh9sxnuRG5AgUvMdTycSPxfgT=s64-c-rp-mo-br100","rating":5,"text":"","date":"2019-02-19T18:14:41.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the awesome review. We really appreciate your support.","replyDate":"2020-09-30T18:46:35.000Z","tags":[],"sentiment":"positive"},{"id":"79254884-ecda-4784-9f1e-d4463994b97e","author":"DrPfeiffer","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXnOVjITvTwDvZnCZP2sbrF_UGGnao7mWt0VyUBB6BPondTjFC-=s64-c-rp-mo-ba12-br100","rating":5,"text":"The personal touch by the staff is what distinguishes this storage space over **all** the other storage spaces Iâve rented over the years - and yes, my sample size spans multiple counties and cities! Feel lucky to have found this spot. Thank you ladies!","date":"2019-02-12T01:00:09.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to write us a review. We're happy to hear that your experience with us has been great. We're always here to help!","replyDate":"2019-09-30T18:46:54.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"98413042-eb3f-47ec-9daf-777f3633c754","author":"Mark Raizene","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKNtnSnyMwTTEhgd4GrfE5p_wFs_bs4UHbn68DE2c1GYOzYBQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2019-01-18T03:09:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for your five-star review. We really appreciate the support.","replyDate":"2020-09-30T18:46:54.000Z","tags":[],"sentiment":"positive"},{"id":"f36bb637-b5e6-4139-96e1-9425c39e8c75","author":"Nic Carrillo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKrayiH6HfZwg1vn9amMvraZzIuMKOgd2W1uohyGJ2C1HSzQg=s64-c-rp-mo-br100","rating":4,"text":"","date":"2018-11-16T02:29:39.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"91f5d4d2-80cf-4245-b938-bb833d81e1c4","author":"Vickie Ferrero","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK9SJinTLqNJKmYwAa0nXd9OPuYCPHu0hOqs8aJkOaqmCz_DQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2018-08-21T03:31:06.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"18320a1a-65d2-4db6-a42d-7973976b4c46","author":"Whitney Cox","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLD6wg9ck9arvPMQaSvgQyeFSjNutJ-05oQ74osY_Hoy0McAg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2018-08-11T21:54:38.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"dfabac5d-0cbd-450c-9a28-99374cf30c35","author":"don dorsett","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJqOehDbpFD1OK7a5710KrbV413TbgHcaWaMLP8oUZj3bmLHQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2018-08-01T22:26:32.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"23a7ff1b-2c54-4ff9-96fa-60b99eedeced","author":"Hardley Fayre","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWA78ta2RCxNI5Pil0Y6hvP5n-p_QKlpKNj35awCD8lWymokbwW=s64-c-rp-mo-ba12-br100","rating":4,"text":"Everything was quick and easy. Nikki (not sure I spelled it right) was friendly, efficient and professional, explained everything clearly, answering my questions before I could ask, and had me on my way again in no time. They are the best rate in town, and their security measures up to what I would want or expect. Definitely worth it to me.","date":"2018-07-26T01:10:49.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great review, Erica. It's always nice to get positive feedback from our customers. We're glad that we could answer any questions that you had. Feel free to contact us anytime if there's anything else that we can help you with. 707.921.1594","replyDate":"2018-09-30T18:46:54.000Z","tags":["staff","price","security"],"sentiment":"positive"},{"id":"b753255e-8b6b-4fef-8eef-1ed101bce84c","author":"Betty Landry","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK7UBoicTG7KXX-KI1MKwXG6kS4w2aXWmIlwmgZtweJ40Mr2Q=s64-c-rp-mo-br100","rating":5,"text":"Love that our RV is stored safely in a clean and secure facility! Easy automatic payments.","date":"2018-06-17T14:58:55.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for the great review, Betty. We will continue to keep your RV safe and sound. We're glad we have been able to offer our customers the quick and easy option to pay online. Call or stop by anytime if you have any questions.","replyDate":"2018-09-30T18:46:54.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"48fc62f4-dcca-4d45-b616-d064743125a7","author":"Ken Knight","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWLea29Fyc_Mi5LHvf7p3qj7lnRoYiFs--l8Yi5GboMOj3J8WS0=s64-c-rp-mo-br100","rating":5,"text":"","date":"2018-06-16T03:54:23.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"19bb47c5-2052-4454-bcaa-945ed70937eb","author":"Mark Prendiville","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLTFTwbvBRYMpiP-rnLVPKH5lYPVgwfL8-SWzsiqTznnI2Uwg=s64-c-rp-mo-br100","rating":4,"text":"","date":"2018-06-14T18:00:49.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"00d6529c-3bea-4f6c-a3aa-b52b946b998e","author":"Lynn Vannucci","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXVWkd7MDTMHeuWp6mZ84uKrXYI5XZXDldmLQr5oYtBSrZHp2k=s64-c-rp-mo-br100","rating":5,"text":"Rented two units there for a period of eight years, and a third to use when a friend died, while we sorted his things. From Day One until I moved out last weekend: clean grounds, secure units, friendly and professional staff. Highly recommend.","date":"2018-05-30T04:42:58.000Z","verifiedTenant":false,"featured":false,"reply":"We're sorry to hear about the loss of your friend. Thank you so much for taking the time to write us a review, Lynn. We hope, in the future, to help you with any storage needs you might have. Thank you for great shout out to our staff too!","replyDate":"2018-09-30T18:46:54.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"f745f57d-d47a-422a-9ba6-fd41dd4bfcde","author":"helen eging","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXmrRB54XLqz2zTvVY-_MWEf-KoeM9vXQ4RGh65dsQFpKDT4yKA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2018-05-24T14:32:52.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"84187d27-3db2-4bcf-9208-e0c4a8a88702","author":"Maeta Emmons","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWTZv9DLd18dHidyee2P3kw8xxoOqwnUhiD7w1YvwY9F38pPGV2RQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2018-05-18T21:24:44.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"8d79845c-bbd7-4e7a-bb6a-4c644eb43137","author":"David Filipello","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUYqYWeNRw53QYHn_U-uzfl5YGG_N1OT_l4yqRVi1O2VMyg-IA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2018-05-18T20:38:44.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"d188b52f-8631-44a9-bdde-1b07d5061452","author":"Jon Day","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKueWs326ZQ25i_dPiJn4FhjY4PN0FrlnxVbJO8-KpjItEkvw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2018-05-18T20:24:23.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"06eb5ff4-09eb-46b5-9892-9557c040fccf","author":"Robert Arthur","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUOPhs2V-Es29WVg0L9eZ4m6s8tRZvE_fzYfzgaWqjAam4AoBVZ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great friendly staff. Met my needs for storage\nVery clean and tidy.","date":"2018-05-14T19:13:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for the kind words.","replyDate":"2018-09-30T18:46:54.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"cbf8714b-97e0-46b2-a3d9-08f0b954bd1c","author":"Robin Ashfor","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLhAFdLwf14Kb0aAqimovKe3M8pUlQvDzUUpu5eeGTmrmhxrQ=s64-c-rp-mo-br100","rating":5,"text":"So great in making sure I'm not late with my rent. Nikki is awesome!","date":"2018-05-10T18:55:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for your support!","replyDate":"2018-09-30T18:46:54.000Z","tags":[],"sentiment":"positive"},{"id":"a9169a2b-f80f-4191-82d7-b657c2e7e9ef","author":"GW Rogers","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXAeFhUvcuTMyYXmoDS73KNkSfBqu9Ntka-oEi8QF6oHR3elmxXWA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Store stuff for a lot of money","date":"2018-02-12T05:41:05.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"390f7cf7-9dbc-4d80-891b-79d890c30dba","author":"Greg Carter","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL-0wKA62XRfykrdRf8e2WdyegKLlGvUrhhrF2p3A9Qt3TtLQ=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2017-10-26T16:27:43.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"5466e5b6-e1c2-4d5e-9e2a-d8daaf46a04b","author":"Kim Debenham","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVu8HmdBBTT4YfcX5BMKyO9mIWtsejdEg35FvxzVKnxGjab18fk=s64-c-rp-mo-br100","rating":5,"text":"so clean, friendly and helpful employee, thoughtful attention to needs. love the great rates. available at short notice was cherry on top.","date":"2017-10-16T02:04:41.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:56.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"c70ddd8c-ef61-45fd-8c8f-25a2099b5490","author":"i2Profit","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIHKoorOKEQN5-9GSYnkguh7J_9k0iDuD4_EIL57WUpsrhO3A=s64-c-rp-mo-ba12-br100","rating":5,"text":"Rented a Uhaul from Nikki Garrett she was the most helpful and sweetest assistant. She expedited our rental with efficency and professionalism. The Uhaul truck was impeccable.","date":"2017-03-11T16:20:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your 5-star review and for trusting us to safely store your things! Weâre always hereâjust down the roadâwhen you need us. We hope youâll share your positive experience with friends and family too!","replyDate":"2022-09-30T18:46:56.000Z","tags":["staff"],"sentiment":"positive"},{"id":"45aa6541-abfe-43af-bdaf-af91acdb7f86","author":"jason w","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUjPqoQPi3YVUbJHRHdft818RdFRPKS4iBGTaCIgw3EyWhYRgGL=s64-c-rp-mo-ba12-br100","rating":5,"text":"Friendly staff, secured area, competitive rates, short term rate available.","date":"2017-01-15T23:29:15.000Z","verifiedTenant":false,"featured":false,"tags":["staff","price","security"],"sentiment":"positive"},{"id":"92ceab08-4eae-48e9-bb16-ab1668d3d5ad","author":"Brian Clayton","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL27GWmbzr_pfyFUBP4HV8Z7BdH5eK3_D7uSylWW5QRkdtbJQ=s64-c-rp-mo-ba12-br100","rating":4,"text":"Office lady is nice. Able to pick up/drop off uhaul. Units are newer and nice","date":"2016-12-15T23:05:49.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"d4344ffc-feb1-450b-a474-6b3ba5165ee6","author":"Honey Marie Trask","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ6z33NctxIpTPrT6lU2FmHmwgnH0GY_dhnUoREYJeAusC-xQ=s64-c-rp-mo-br100","rating":5,"text":"Very well managed very well maintained been renting storage from Empire for a couple years now and I'm nothing but satisfied it would be a top recommendation for safe Dependable very friendly office people","date":"2016-10-21T17:46:50.000Z","verifiedTenant":false,"featured":false,"tags":["staff","security"],"sentiment":"positive"},{"id":"c779ea45-75f8-45a9-bda6-8e650d3bb54f","author":"Brigid Wasson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVSIjKmhJz3vDEKO16dHsBN87nz4oMVJlQh_iZSbVcErWKo95sW=s64-c-rp-mo-ba12-br100","rating":5,"text":"Secure, clean facility with good customer service. Uhaul trucks, boxes and other moving supplies available onsite - very convenient.","date":"2016-07-26T13:17:41.000Z","verifiedTenant":false,"featured":false,"tags":["cleanliness","security"],"sentiment":"positive"}]}