{
"summary": {
"average": 4.7,
"total": 334,
"distribution": {
"1": 7,
"2": 7,
"3": 7,
"4": 23,
"5": 290
}
},
"reviews": [
{
"id": "258186e8-c4c0-4ca7-b8e7-8135e6b7fba2",
"author": "Yvette Mack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrjz0z5k624mye461wV1LvPtQERUlHHT_7hMefSHriM1ipiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack Rabbit is a good place to store your things. The unit was clean.",
"date": "2026-10-02T12:50:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for recommending our facility, Yvette! We're glad to hear that you had a positive experience storing your belongings with us. Your feedback is valuable to us.",
"replyDate": "2026-10-02T15:26:32.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "eb169da4-cb0e-439d-ab0c-5f9dc431cbfc",
"author": "Russell Snow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLF1VeqnCI1y4BOs1KN-8nl8sphYxe1LDj_1mn8SXXX0t_SlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-09-22T22:15:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Russell, for the 5-star rating. We appreciate your support!",
"replyDate": "2026-09-29T15:26:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce29d6b0-d129-4f6b-b9c4-e03ae4efdbf0",
"author": "Tamara DeBerry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAHS7A7BCcktOCFjQK6Hl20cmVD8mRudRIYHH-1DaPb7cz3RmA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Well with the stress of moving and having to store away all your treasured possessions. Jack Rabbit made the process easy. My unit was clean, plenty of light and everything stays dry, very minimal dirt and dust. Lock was provided, easy directions to follow. Easy in and easy out. Process was contactless, but the one time I needed help, I was able to reach someone via phone call and resolved the issue. Thank you so much. Jack Rabbit been around a long time, always appreciate Witchduck location, growed up in Aragona. Lol 🤣",
"date": "2026-09-22T01:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review, Tamara! Your kind words mean a lot to us. We always aim to provide top-notch service and a hassle-free storage experience for all our customers. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-01-06T15:26:32.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "96542c18-167e-471e-a1cb-40636d9034f2",
"author": "Chris Norton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm3dFNGc2L6e0aeaC-Hl613lU_Sqs4dDK4TN9KiD6Zqv2j5PD4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-09-20T12:08:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Chris! We appreciate your support.",
"replyDate": "2026-09-22T15:26:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b5f743c7-07e6-4e74-9034-3d0210195f62",
"author": "Carolyn Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXngsSEnAtJCmY9d3EpA0OSNF6JEa8HEnOkJGnBavudKRaww8Y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very professional",
"date": "2026-09-13T22:15:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Carolyn, for the positive review! We are thrilled to hear that you had a professional experience at our facility. You are always welcome at Jack Rabbit Storage.",
"replyDate": "2026-09-06T15:26:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58e5d32c-fb1c-4348-9374-910aa7b4829a",
"author": "Christien Doyle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfxrtNLGpxhk_0ayrKz_r-s25YlUSArelzKOPi3FBM6mCZnJt2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Website was down while I was trying to rent the unit, so I called them. They were very nice and helpful on the phone. Unit is clean with anti rodent equipment already put in.",
"date": "2026-09-01T21:31:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Christien! We strive to provide excellent customer service and a clean, secure environment for all our customers. We appreciate your feedback and are delighted to know that you had a smooth rental process.",
"replyDate": "2026-09-06T15:26:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "59e3966b-0482-48a4-8398-2de68ebf2bc7",
"author": "Matthew Pierce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiFLFNvFladKdluqfF7ektKqVykZawX9rVCEluxHhRJi8wHd2L=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-08-16T13:17:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matthew, for the 5-star rating! We appreciate your support and feedback!",
"replyDate": "2026-09-06T15:26:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfaaac97-ff38-48a7-8ea8-90b2b25c3ae6",
"author": "Marquita Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1Nl1Z8JoP3AHYc079YlgmwA9X_rKc8y-aAqkppnDVKEGpzmU9=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience I didn't have much money and I was able to get the storage the size I needed for a reasonable price thank you so much",
"date": "2026-08-15T20:57:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marquita, for your kind words and 5-star rating! We're thrilled we could provide you with the storage you needed at a fair price. Thank you for choosing Jack Rabbit Storage.",
"replyDate": "2026-09-06T15:26:32.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5fe17f93-7b17-414b-a3ab-fd2572ab24bf",
"author": "Larry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWSzirJbhUYWQeciFbGJRk8FWJ9P-qsiaSaVqlMXwf8QZBw3Srvg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have had a storage unit at jackrabbit on Witchduck Road for more than 10 years. I have found it to be convenient always clean and serviceable well maintained with very good security. I have found the management of that facility to be able to be worked with when I considered things that didn't meet my expectations. In every case I was met with a very positive and open willingness to work together. I highly recommend this facility for those who need storage who are located within a reasonable distance. Be happy to speak to anybody about this. I'm very satisfied.",
"date": "2026-08-03T20:00:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Larry, thank you for the glowing review! We're thrilled to hear about your positive experiences at Jack Rabbit Storage. Our team greatly values your continued trust and support over the years. Your recommendation means a lot to us, and we're pleased to have provided you with a facility that meets your storage needs. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-08-06T15:26:32.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "9b24a640-f3e4-405a-91c5-4908bee5a7ca",
"author": "john kraft",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJke3_HgEkqKJjEDAHWFMsqmUlmtw5JpU6jIranFzVzKlcISQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack Rabbit Is well respected and understanding business that helps their customers with needs and desires. I have a been a customer for 5 years and have had nothing but positive customer experience",
"date": "2026-07-30T02:20:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review, John! We truly appreciate your loyalty over the past 5 years. It is a pleasure serving you and we are delighted to know that you have had positive customer experiences with us. Let us know if there is anything else we can assist you with.",
"replyDate": "2026-08-06T15:26:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6cb85ec1-3227-400e-87f7-2946d4063b37",
"author": "Scott Harding",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKXkm3U6NcUXjhhmCv2BLtQVL2mvbH7oHZGCs0eoo2JtUX9w=s64-c-rp-mo-br100",
"rating": 4,
"text": "It was a great experience, the only thing tha isn’t giving it 5 stars is that there is no one at the actual facility in case you have questions or issues. But other than that, great deals and polite people on the phone.",
"date": "2026-07-25T21:57:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Scott. We appreciate your feedback, and please know if you ever require assistance or have any questions, we are available by phone from 9am to 9pm daily. We value your business and are glad to hear you appreciated the deals and customer service over the phone.",
"replyDate": "2026-08-06T15:26:32.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6f04c934-6ec2-47a2-a77f-4948d327175f",
"author": "Best",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv0ueRn2SgkT0CT2DeC4M69eBIFub_U4ClwyzKjMN_aR8hSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The are very clean and reliable and it fast and good process in getting a storage.",
"date": "2026-07-25T21:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We are pleased to hear that you are satisfied with our services. If you have any feedback or suggestions in the future, please feel free to let us know. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-01-06T15:26:32.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5fb9b1bb-3367-4c8e-9e23-74af60d98efb",
"author": "Sherry Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKb_cL1e16KcXwOzRntJQw8HrcVrAzjkBrZZmn5AU6ZDrc7cQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Was sad when they took away the girl inside the shop that was always smiling and would answer any questions or help with anything. The only problem I've had is with when I go to my unit I take off my lock and then the piece I have to push all the way over is rusted or something and it's very hard pull it out to the left so that I can open my unit! Haven't remembered to bring me some WD40, maybe next time 😍 if I had enough money I would get another unit!",
"date": "2026-07-22T21:44:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the feedback, Sherry! We are sorry to hear about the issue with the gate mechanism - we take all maintenance concerns seriously! We will have someone reach out to you for scheduling. Thank you for your continued trust in Jack Rabbit Storage, and we hope to provide an exceptional service every time you visit. Always reach out to us if you ever need assistance.",
"replyDate": "2026-08-06T15:26:32.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a7a6c4e0-0df0-437d-a935-77f897ef2035",
"author": "Linda Treadwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvvJTfbsd5OpFWuRc3zjtG5oUln5-SbTzwrUsAT89Mrpjrgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great space! Do not like that the location went remote or that rates continue to climb Checking my options.",
"date": "2026-07-20T21:35:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank Linda! We appreciate your positive comments. Your concerns are noted & we care about your feedback. Thank you for storing with us. ",
"replyDate": "2026-08-06T15:26:32.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "48043b56-9bdf-4b1a-bf54-38d7bc1bf15c",
"author": "Helen Pulte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVr4tATqGiOMN6cFlvyirTBAZSIdUDmsDm9i503mx2mGOpljfza=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya is very professional and very nice to work with.",
"date": "2026-07-17T05:50:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Helen Thanks for taking the time to provide us feedback regarding your experience with our Witchduck Road Team. We thank you for your business. Have a great day",
"replyDate": "2018-10-06T15:26:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3dc30c29-8ba1-4605-ae26-21ea0b85b5a0",
"author": "Teri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpIdRgibt3LTG7LuoPP2qSiZ4nN5WrSWxfsjtWH8TdBERx_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Close and clean facility …. Prices are getting high and no breaks",
"date": "2026-07-15T17:41:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Teri! We appreciate your feedback.",
"replyDate": "2026-08-06T15:26:32.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "1781ea81-a077-456a-9c54-0521d4673e92",
"author": "Jeffrey Keeney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsbgmF8RJ1PoNhItEN3n8D3PRSq1B0Zs5i-fYy0bd4GSotMqTnjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been with jack rabbit for 16 years and no issues",
"date": "2026-07-14T23:01:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jeffrey, for your loyalty and positive review! We appreciate your business over the past 16 years and we're glad to hear that you have had no issues with Jack Rabbit Storage.",
"replyDate": "2026-08-06T15:26:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0c626ef-9b0a-46fc-a65b-fd9db62729a0",
"author": "Mark Gillespie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1sLgepSQf5-bKwWUqoUTjbP5WKNjW4vEmi9EZjBnyH2bAaOs7=s64-c-rp-mo-br100",
"rating": 5,
"text": "The attendants are always helpful and informative. Also, the facility is always spotless.",
"date": "2026-07-13T20:29:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mark, for your positive review! We're delighted to hear that our attendants have been helpful and that our facility is up to your standards of cleanliness. Thank you for storing with us!",
"replyDate": "2026-08-06T15:26:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d7cbf407-3232-42e6-90aa-4d9f006105bb",
"author": "Tim Dadawg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7mgMyrSjIqyYJO9htydthGK3oPdJZrqkU7dRTjDY7Ir1eYMB3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy access but secure. Never any problems",
"date": "2026-07-11T05:49:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Tim! We are pleased to hear that you find the access easy and the facility secure. Your satisfaction is our priority!",
"replyDate": "2026-08-06T15:26:32.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3b2c6712-7a77-4ec5-b0ee-2bea93a9c71c",
"author": "Karla Holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeJS8lY53-XTZ0JKJHK1hHXYabBeavz_hd7t9-s4EYX066Cw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great Storage Facility .",
"date": "2026-07-07T19:21:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Karla! We are pleased to hear that you are satisfied with our storage facility services. Your feedback is valuable to us!",
"replyDate": "2026-08-06T15:26:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b0eb02ec-3d02-4219-bfaa-117e3d6a4cf6",
"author": "Courtney Bryan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOSUbaDwd6HAtnHD34cei92LN2q2pGYKm7EgxM_q30udrTvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy process. Facility is nice and clean",
"date": "2026-07-02T14:40:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review, Courtney! Thank you for choosing Jack Rabbit Storage.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6eb09b14-ca6d-4755-abd8-910ebbfecc30",
"author": "RobinL",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMPH1RNtZhcP9JPj0ffvD8283lt-WmH_XhYWjcX0pqCPJ36w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I like the fact that I can pay automatically every month so I don’t forget.",
"date": "2026-06-29T21:23:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, RobinL! We're glad to hear that the automatic payment option makes renting a storage unit easier for you. If you have any other feedback or suggestions, feel free to let us know.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1364ef28-4472-42c0-8a92-a629dbb43256",
"author": "Eric Eiseman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaTqBX8aoZrdE8vR9c_5936JTnQskv8R1HHQN0Cg6RdeId-w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Been using Jack Rabbit for 12 years never a problem. Very little change in monthly rent. I recommend.!!!!",
"date": "2026-06-29T20:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Eric, for being a loyal customer for 12 years and for taking the time to recommend us! We appreciate your trust and your positive feedback.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b018ac64-88c7-44ba-9bbf-61d28aa50f1f",
"author": "Brian Cullen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4UZfjDVKVa947t1gcrKYWn_dD4lvag3hLqQ3OxVBKiJl9Hw=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are great to deal with and been with them over 3 years with no issues.",
"date": "2026-06-29T20:46:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Jack Rabbit Storage, Brian! We are delighted to hear that you've been with us for over 3 years with a positive experience. We appreciate your feedback and continued loyalty. Feel free to reach out if you ever need any help or assistance.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "28b30cf1-14a0-4b33-b3c6-caac74357ab0",
"author": "Phil Zubyk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIKbwNz_cB054Vx2egsYaE9bqibr0blyXo6wNEukgYN_tjmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have used for years. Always clean. No issues.",
"date": "2026-06-24T18:23:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your loyalty over the years, Phil! We appreciate your business and your kind words.",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "763445bb-9a14-4475-964b-426464a554ce",
"author": "Jeffrey Burleson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLp9lw0z6VTTZSZ9ew2xdzeiw8uFmUFJu0T-HiF-u4zJbZHUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "But its not the same with the automated system",
"date": "2026-06-22T22:22:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jeffrey! We strive to provide the best experience for our customers, and we appreciate your input. Your feedback helps us improve our services.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89bb360f-6c23-41ab-a05a-fa15f805787b",
"author": "Steven Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgcTbRuBiRT0lOQ_C8HEgNaBCxxknCQGC4P2o2S5cUs3KnuEZH=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good location",
"date": "2026-06-22T21:20:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Steven! A good location can make a big difference. Feel free to reach out if you have any other comments or suggestions.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3fb05603-11b7-4b15-b46f-319be7625bf4",
"author": "Britanie Schaller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSLz159bX3tl-kzWT3mTGLodcGboe1vHdPN-C6nItJttK-cPM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-22T21:12:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Britanie! We appreciate your business. If you have any comments or feedback in the future, feel free to share.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f59bb413-819f-408d-86ce-f3adc85ca9e5",
"author": "Christine Tuttle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPwn2dCg18Z4TRUDqk7bnVo06Q_dXQEBsL9LQNCXx2T-HTzWc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Still living in NJ, but moving to Virginia Beach in a few weeks. Was able to rent the size unit I will need..... OVER THE PHONE! Kudos Jack Rabbit.... for NOT telling me to go online to do it. Wonderful customer service!",
"date": "2026-06-18T13:20:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Christine! We're thrilled to hear that our over-the-phone service made your storage renting process convenient and positive. Wishing you a smooth transition to Virginia Beach!",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cad1306-c1c7-4c43-8f6b-7bb980a766af",
"author": "Angelica Vinas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjLyuy3F8V9BUApbRyT8Jb-Jq-zZMhANHuVuZKm9SSg-GF-1o=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good space,good place",
"date": "2026-06-15T18:15:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience at Jack Rabbit Storage is greatly appreciated. Thank you for sharing your feedback, Angelica Vinas.",
"replyDate": "2024-10-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a18fc646-4c76-42c2-a1d6-09a0fc3c5f6a",
"author": "These People",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYRUIVgWYlYd3zIwzATmyFq4jVL5sSfu-stwXEYOqYX5DWY6_X=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome places",
"date": "2026-06-05T21:37:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review! We're delighted to hear that you had a great experience with us at Jack Rabbit Storage. Your feedback is truly appreciated.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a3f65277-2dad-412f-8070-d95a376b37c3",
"author": "Shirley Chisler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7QmB5IJkkY58-mOZh7oFVi2Lq35_T6DBYKCz6WpDjtBMzO2lP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safe place ,well kept and easy secure gate entry.",
"date": "2026-06-05T19:26:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shirley, for your 5-star review! We are delighted to hear that you feel safe and satisfied with the security measures at our facility.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ecd03723-35aa-4a09-bc05-cfc3eaa11984",
"author": "John Paul Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfqkQf5oLknUpz_S4_FiEdf6vbdTZI5H4SNCLZvr0sJqLKAZc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been storing with them since 2019, good people",
"date": "2026-06-04T20:13:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, John Paul! We are happy to provide you with a great storage experience!",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8af1e7a3-7fde-40f9-bb4b-9d5afc27fab5",
"author": "Edward Golson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXACS7f4dsT_sI0KaXydT_E8OXhUQFxTz7SHVxHI-0puWnIF83Z=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-06-02T21:22:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your rating, Edward. Please let us know if there's anything we can do to achieve a 5-star service for you.",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "079ba843-5bf2-482b-a1d8-01dfd86317cf",
"author": "Jessica guill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCmGn7P1v8zLzu8vuIYdpLDfMDjpQ6PfuuVnj4ngCGzhRM3g=s64-c-rp-mo-br100",
"rating": 4,
"text": "Easy to get in and out off, good communication on updates, affordable pricing",
"date": "2026-06-02T21:17:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jessica, for your positive review and valuable feedback! We are happy to know that you found our facility easy to access, enjoyed good communication, and appreciated our affordable pricing. The team at Jack Rabbit Storage appreciates your support!",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a58895e8-d474-452a-b4da-b11e76f8fbff",
"author": "Tasha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9xjDGkSjHs6t8pXAlF0qM0M6wxzJvyvZrjTFTOKjW_OgioQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is easy to work with",
"date": "2026-06-02T21:12:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tasha, for the 5-star review! We are pleased to hear that our staff made your storage experience a positive one.",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c62d4e4-09fe-45d7-9ff7-7447f8de833a",
"author": "J Woodhouse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXA0r08ruSpshBJoEqF_Oqj3JixmJcDdyA5PIIkzypE_2agEEs3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had a unit here for quite a while now. I have never had any issues and the staff is always available and friendly anytime I. Red any assistance.",
"date": "2026-06-02T21:08:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your positive experience with our staff, J Woodhouse! Thank you for taking the time to share your feedback, and we appreciate your continued patronage. ",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ccf27954-2cf7-4c74-a7df-d27ae0e33257",
"author": "Julie Arrowood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWg0M21J06aoARLWJ6MZOeovBnE_bLoi2ylgdsDQZCVWmNpW2awxA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Was worried about being online only, not having people on site. But the system worked better than I could've guessed. When I was late with a payment amd it was locked out. After I made the payment they immediately remedied it and gave me a temp pin to go back in and then when we called about it because we were later in getting back theu said my original pin worked now so I was pleased didn't have to change it and the service on the phone was the best I have ever dealt with. I hate dealing with things like that. But she was t\nHe most kind helpful and just positive attitude and made the whole process comfortable not once was I annoyed. I recommend this storage company to anybody. I do wish the hours were longer but its still very well handled, especially now being unmanned.",
"date": "2026-06-01T20:06:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Julie, for the 5-star rating!",
"replyDate": "2026-05-06T15:26:42.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "5cb3f9ac-f533-4f50-9756-6ab0745de141",
"author": "A Denning",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZ6cGC52_EhiaEKiYyakUfZmsRw19LPF5Q7VQlONfuqA5H1m4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-29T20:11:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, A Denning! We are glad to hear about your positive experience with Jack Rabbit Storage on Witchduck Rd. If you have any specific feedback or need further assistance, please don't hesitate to reach out.",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21ef8633-e8f2-4537-98c1-dff65d6593c3",
"author": "Shirley Handelsman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzkImjAOZ-G_Vx0YKeowysu2vSv4NOYnLu_9kGpR1bRMJgfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean facility, easy access & serves our purpose perfectly.",
"date": "2026-05-27T21:13:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shirley! We are thrilled to hear that our facility meets your needs perfectly. We appreciate your kind words and your business. Let us know if there is anything else we can assist you with.",
"replyDate": "2026-06-06T15:27:07.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "e23ee176-8717-4870-8a1e-eac07526d430",
"author": "Lorna Hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjfvV90x_wcCfEF0xPQ1gTO0l-MoPuC4id0AgVfkeAp7buon4MLQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack Rabbit Storage is one of the better storage places I've have experienced. I thought not always having a manager on site would be problematic, but their on line support team is efficient, knowledgeable and friendly. The site is well maintained and has an upgraded security system. I don't like my rent going up, but who does.",
"date": "2026-05-26T19:25:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Lorna! We're glad to hear that you are satisfied with our support and security measures. We appreciate your understanding about the rent increases and strive to provide excellent service to make it worth your while.",
"replyDate": "2026-06-06T15:27:07.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3c576559-4234-48ad-a57e-3ef801aae704",
"author": "Lon Jerks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm6lCBrwBagwwnkUu8Ck8fIFU9kNP96OiQ33BnQHmXwHxHS18xQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly people.",
"date": "2026-05-25T22:21:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that, Lon! Thank you for your positive review of Jack Rabbit Storage. Let us know if there is anything else we can do for you.",
"replyDate": "2026-06-06T15:27:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45d651fc-1362-4781-9ee5-f59962bc6ad6",
"author": "Scott Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDyHmu2ldWFlKlgUlUjaTKXHXQImNl-Gp9P7a3g21VHxHKng=s64-c-rp-mo-br100",
"rating": 4,
"text": "Easy to use and his access times.",
"date": "2026-05-22T22:07:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for providing a rating, Scott. Your business and feedback are important to us. ",
"replyDate": "2026-04-06T15:27:07.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "c0194624-207b-440d-9461-bcd40c63193b",
"author": "Gary Felton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm82EyOdhhwDpxry1lvMXP4P2PuyMlrIL-eZmhDT_uvXNOOmTS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Did all of the purchasing on the app received updates this was a very easy process #loveit",
"date": "2026-05-21T20:20:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Gary! We're glad to hear that you found our system user-friendly and that the process was easy for you. Let us know if there is anything else we can assist you with.",
"replyDate": "2026-06-06T15:27:07.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e61ef70b-c2a2-405d-aaaf-9e7d80662626",
"author": "Leah Shoate",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwUDfreoYQunlu_I_ixyrRM4rVoGPIlDLnLsboXiaJDrE76g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, easy to use and have not experienced any issues.",
"date": "2026-05-21T19:24:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Leah, for the top rating! We aim to provide excellent service and a hassle-free storage experience for all our customers. Your feedback is greatly appreciated!",
"replyDate": "2026-06-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "868340ac-1481-492b-a0da-93052fc236db",
"author": "Neco BluLove",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm1u9-rcAzyzd_sQSootX6H8kibZ1s1p6EUcaSR7aK54LjGfw7rg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Really don't have a problem I wish they took partial payment but other than that I'm satisfied with the service oh and I wish I would have got a different unit ..when it came to the size of unit I had more stuff than I thought!!",
"date": "2026-05-21T18:59:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your review, Neco! Thank you for sharing your feedback with us. Do not hesitate to reach out to us if/when you're ready to move into a larger unit! ",
"replyDate": "2026-06-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf599182-b3c7-45b2-85a8-c4b3e610274e",
"author": "Laura Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSGeer0h0Yr9DzU9w1xl5RYSP5vOWwbvNIyB8WtOIJAFZx4fY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a awesome place, no problems and will work with you.",
"date": "2026-05-20T18:39:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review, Laura! We're pleased to hear that you've had a positive experience with us. Let us know if you need anything else - we're here to help!",
"replyDate": "2026-06-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39b637ff-c8de-47de-a955-f884a34ff149",
"author": "Cam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBbccltpUJC6gbatJkgxtxtk-UnWHAI6KomSK3a_bsZjIuv_z88g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good storage company I wish they were 24hrs a day",
"date": "2026-05-19T01:58:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review, Cam! We appreciate your positive feedback. If you are wanting to store at a 24/7 facility - please reach out to us directly, we can help! ",
"replyDate": "2026-06-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8777124-9c21-4959-98ee-086dbab36d3d",
"author": "Matthew Pierce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXO77ZLGZOFyMypcODgt4qJxpzJilhwCdhfN-DV0uOFmmhpQYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-15T20:42:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Matthew Pierce! Let me know if there's anything else we can assist you with.",
"replyDate": "2026-06-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a18f860-8d09-466a-9928-159de9eed54a",
"author": "Lauryn Ballard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUh57idRNqoRW8LIC00YLJynlR9u90iJkUD2WDJZoy_IDQeORC2=s64-c-rp-mo-br100",
"rating": 5,
"text": "I don’t have any issues with my unit but it would be nice if there was an actual office to speak with someone of help is needed. Also. Rates go up. It’s not a flat rate and that’s a downfall.",
"date": "2026-05-04T20:18:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lauryn, thank you for your feedback. We really appreciate you taking the time to share your thoughts. While our locations are not always staffed in person, our customer support team is available by phone 757-962-6914 from 9am–9pm and we're always happy to help with any questions or concerns.
We also appreciate your comments regarding pricing. Like many in the storage industry, our rates will adjust periodically based on market conditions and operational costs. We always communicate any changes in advance and keep our pricing as competitive as possible.
We greatly appreciate your business and thank you for choosing Jack Rabbit Storage.",
"replyDate": "2026-05-06T15:27:07.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5c1355b9-a085-48cd-a6e0-61b3db9dcbc6",
"author": "Helen Pulte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzkaVgsOOiEckqiUmeoX674qtd6bxhyvEXYKSnF2d19TxDDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-15T20:52:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Helen, for the positive rating! We appreciate your support. ",
"replyDate": "2026-05-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54c7d31c-b344-41b8-91da-bce953086a63",
"author": "kaden greenwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLR4F27llLTooSvTpnukaY9sr2ZsC79flVuOP6Y84HV2jCDSw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-04-13T21:52:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kaden, for the positive rating. We appreciate you.",
"replyDate": "2026-05-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa04560a-b67f-4c69-aa51-6c0d4a36537a",
"author": "Jennifer Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmNGmW0BCiB2bgPGXEdVn6o3-7BMu3OACynL_ctkJtgFmcgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-06T22:38:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jennifer, for the 5-star rating! We are glad you are satisfied with our service. Your support means a lot to us!",
"replyDate": "2026-05-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a605f8d-cc08-4364-9160-95e3b1e1bf2c",
"author": "Jake Behrens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZQE2S-zP5NHk_KQHfVTbNDR0_qEmRyRXJF451tIdcP0f-HQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-26T20:35:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating, Jake! We are glad to hear you are pleased with our services.",
"replyDate": "2026-04-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2e1b63f-733c-4646-9162-89ab0aa0ba8c",
"author": "Glenn Russell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdXLDcIjb0h4B4tYA8OJZmAm8CceV0oapkWGKtoySwgrbtSICe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The storage company is efficient the property is clean and well maintained and the units reasonably priced",
"date": "2026-03-22T00:26:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Glenn! We're happy to hear that you are happy with our facility and services. Your satisfaction is important to us, and we appreciate your business.",
"replyDate": "2026-04-06T15:27:07.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "71f8033c-d227-4be1-b25e-20f03e355fad",
"author": "Glocktopiii",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqcWN-lI-0p2MU9_bJTVNd15zZe22w9tVFCJ0Aj4b_MgctCg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy to sign up, easy access to the unit. 10/10 will rent again. People all have always been super nice there",
"date": "2026-03-19T21:11:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review! We are delighted to hear that you had a positive experience with our facility and staff. We are committed to making your storage rental experience as convenient and seamless as possible. We look forward to working with you again in the future! ",
"replyDate": "2026-04-06T15:27:07.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "42ea2bbf-8610-4a60-93db-04b532ccbf2d",
"author": "Michelle Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-3bHui7eYfzESHOIhZ7iGZNvUEYvoiscKrBkXxB-baQ6nE7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage company is very stable. I have not had any issues in three years.",
"date": "2025-12-20T16:26:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Michelle! Your feedback is greatly appreciated!",
"replyDate": "2026-01-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "035fa034-70fc-4998-95af-22dc3fa05c8c",
"author": "Cassandra Ayers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFPfOAYKzqkUWRY1oJeoqCnoSjpeydnZdFPExjXmdarP3enbj9Bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was very positive. Everyone I interacted with was polite, pleasant, and patient throughout the process. Thank you for your time, professionalism, and all your help.",
"date": "2025-12-18T21:39:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cassandra, for taking the time to share your positive experience! Our team is dedicated to providing excellent customer service. We appreciate your kind words and are happy to have been of help. Thank you for choosing Jack Rabbit Storage! ",
"replyDate": "2026-01-06T15:27:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f3389488-e6ee-439f-bed1-47fe0a37043f",
"author": "Cheryll Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnDcNNJXXoJurtOrXWzPCF-YeryBk1ehvpOVTg8r0MBd8rwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had my items in storage for several years. I experience with Jack Rabbit Storage has been exceptional! My items are well cared for and safe.",
"date": "2025-11-21T23:44:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cheryll, for your kind words and top rating! We are delighted to know you have had an exceptional experience storing your items with us. We are so appreciative of your business. Thank you for choosing Jack Rabbit Storage! ",
"replyDate": "2025-12-06T15:27:40.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a2c5f38c-0704-4f4b-8f92-8e263900eb59",
"author": "john williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSCzJ1pfkXPzqnwKAwqqhU0BrSnMlaFnmNH5wge0PE8bfZbw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-11-04T19:01:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, John. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-11-06T15:27:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a1a0aba-da56-437c-8610-306facc88be3",
"author": "Nancy Lynn Dillon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKuyeZbJZqKGfJa6Ki2IiwKXnBIQ8V6cb1FSeuO_xGNbGMCEsx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have had a unit on Lynnhave Pkwy for over 18+ years. I was always treated with respect and kindness. I will say I am disappointed they haqve gone to an over phone/computer a sign up to rent a unit. No onsiite to get help, no on site security. I must say I was told that all sites are monitored by camera. And 1 site had someone who appeared to be trying to break in to a unit. The police were called, and arrived before they could access the unit. I hope it continues to be safe.\nBut I must say, I will miss the interaction with the on-site office help!!!!\n\nREMEMBER: COMMIT RANDOM ACTS OF KINDNESS DAILY!!!!!",
"date": "2025-06-14T21:37:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nancy, we are delighted to hear about your 18+ years of experience with us! We greatly appreciate the honest feedback, as it helps us better understand our customers needs. Thank you for the review! ",
"replyDate": "2025-10-06T15:27:40.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1b40f383-eab7-4e6b-8bee-1a95165a934b",
"author": "Brenda Dvorscak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4UJrcTyv7brJ-Uq5dPPkhrRit7yRO7rbS98YC-TIGsq-9vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-01T00:26:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Brenda. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-06T15:27:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18d76b27-fd4c-4709-9310-55cf4e9d0812",
"author": "Richard Knapp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9pWvwaGNi6kgleNhbZIU9P7HBKzQlR4lrbFKZ5yquIjEaA_Kiww=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-12-13T11:36:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Richard. Thank you so much for rating your experience with us so highly!",
"replyDate": "2025-10-06T15:27:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a1777dc-dda5-4fc9-87b6-f7705c0cb134",
"author": "John Bowman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX7euurt40J-1zWnyTMmpQZV4j7lzMVBpt9Ch_PJqCACTi1w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We rented a 10X10x10. I was really impressed that it was very clean and even had a light. Easy to get to and will serve our purpose.",
"date": "2024-11-06T23:31:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, John. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2025-10-06T15:27:40.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2a6f8f69-69e3-4464-85de-fffb9330c811",
"author": "Denise Humphries",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgdo_J7S0ryVmWC8cr283wBs_t25UQh3g-oM7zjeU6DPHMUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-04T01:28:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear about your positive experience at Jack Rabbit Storage. Thank you for sharing your feedback.",
"replyDate": "2024-10-06T15:27:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "087127fa-5705-404e-835c-23b307ce678a",
"author": "Roland Goodson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqt6l-5wiK4aPoCELfV4eSAsFFXzv7h3uyE2LaBF2gFdmSJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-02T23:06:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with Jack Rabbit Storage. Your feedback is invaluable to us.",
"replyDate": "2024-10-06T15:27:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3c1a0eb-54c6-4738-aede-d92df1414441",
"author": "Paul",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWx4nWB7o1YyzaMRKkyIjk5Am5iQZrnRjGdf8elinBH8Qhsn1E=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I love it you do everything online no fuss no muss",
"date": "2024-06-18T01:35:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Paul! We appreciate the review, and thank you for choosing Jack Rabbit Storage!",
"replyDate": "2024-10-06T15:27:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81508b4b-8e14-4205-922e-335b7a93082a",
"author": "Stephanie F",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEMLwxKxw_ZwVma-EE04preroE5MHa9swvRMV16QwHnBR0sg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, affordable and easy access.",
"date": "2023-12-05T16:53:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stephanie, we're so grateful that you took the time to share your feedback with us. It's our pleasure to help customers like you. Have a wonderful Day!",
"replyDate": "2024-10-06T15:27:40.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3973f1e9-9b6c-43c4-b754-903f6d771180",
"author": "VAfisherman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1xECOzzljwGUUw38T6V9w49EuBzcQxqDstAd7VxeEIDaWSF8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-04T17:34:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.",
"replyDate": "2023-10-06T15:27:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "129d30e4-46ce-4ea3-86cf-e0d7b17adff2",
"author": "Tonya Hopson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUtyhcNeQgq2iawKauQCOLEFmRtcw2L3i0fngLfBSxvnm-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great rates and customer service",
"date": "2022-12-06T20:05:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tonya, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. ",
"replyDate": "2023-10-06T15:27:40.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "97bca373-07b2-4377-9c43-10e09dad65ee",
"author": "Dana Malinowski",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJ2urhfHl0ZpBNBvre2FjWlcjDwAYHNQeIH7b3GJHuiTKXfps3=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-03T17:00:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work",
"replyDate": "2023-10-06T15:27:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6001129a-3651-4ff2-ae30-a41b32927587",
"author": "Alexis S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXblRmXjQBfIEEpC5A4rKKLFh4sTcFT4wCxp0C8rFdfXaKXTar4=s64-c-rp-mo-br100",
"rating": 5,
"text": "tanya was very friendly and helped me with picking a size unit.",
"date": "2022-10-13T17:58:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Team. Have a great day!",
"replyDate": "2023-10-06T15:27:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ad6504e7-ff59-499e-85f3-3219081638d0",
"author": "Dakota Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNhoxDXOB4F6vgnVrmS42H9KVKNqnvPaZjQ1aslQVwZAJVQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was the most kind and helpful person i ever met. made the whole process easy :)",
"date": "2022-10-11T20:22:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Team. Have a great day!",
"replyDate": "2023-10-06T15:27:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dc21b2ec-f2b5-49fb-9360-085b72a3155e",
"author": "Ceecee Currie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEaJQZoEcFC202cCcdWlzBl7n3Ys_47RRmYBTfRscFYISKWA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good location, clean",
"date": "2022-08-28T20:01:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ceecee, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2022-10-06T15:27:40.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e9954955-0116-419b-8264-7e193496107f",
"author": "crystal foo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjWZf-uBehIVaDbX4H_v5HMbP3e7_fi09NTGEpeCETNvJg3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was a beautiful person & very knowledgeable and we were taken care of.",
"date": "2022-07-19T17:23:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Crystal! Our team enjoys doing what they do because of customers like you. Your review made our day. Thank you so much.",
"replyDate": "2022-10-06T15:27:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0e56f914-7ef0-4301-9cf6-9e8a25c55634",
"author": "Christopher Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcYI6ofonB62O61lOTesKjNCOSnAgOYsTPBeE0z9qaUEhPcA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-07-19T17:20:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f81392b-7b6a-4655-8a91-d598e6326b19",
"author": "Dreyon Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxvMbltyub1C-FZ2Azw1QmeWAU7gq4DURUnDOP76dyb9KijTU=s64-c-rp-mo-br100",
"rating": 5,
"text": "great friendly service at reasonable prices 👌",
"date": "2022-06-15T15:56:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Slicewinds, for the positive feedback! We are glad you had a great experience with our service and pricing. We appreciate your business! ",
"replyDate": "2026-02-06T15:27:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b0eea2ff-6159-4a6f-a287-fe9bd2258a12",
"author": "Brandon Sweeney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwpjuJ-CzzWR7vrBuYv9Wwmwgl-8RLoR0OR1QfiPYBspRG1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-20T17:15:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "846b351d-6a4d-4855-8e8a-bee25ebc52a6",
"author": "Jacob",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4Ikun9rdZQMqKewKjh28XD73LX7EX6Mw2Ri5yfU6tMEll=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service, top notch, Tanya is the best and my items were kept perfectly. Thanks Jack Rabbit!",
"date": "2022-05-20T17:14:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "79e5bd18-54d3-4431-a681-87adead68397",
"author": "Jared Veney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOjXhOIykL1VqpAVxE97U2lwmZs3saYXWJXVEKf8psTKa4FA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was Outstanding the service she provided was top notch, I was in and out quickly and it was a very pleasant experience!",
"date": "2022-05-11T14:00:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "842c39ab-e03d-4379-a8ca-eae3d5f05da2",
"author": "Luxe Beauty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUe6FUCDfjTTTo69jEHZB6CWqzF3OXEmUoCG4meohUp6SNbfLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-05T19:25:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support. If you have any feedback or further comments, feel free to reach out.",
"replyDate": "2025-12-06T15:27:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0e70fbe-a79b-48b2-ba54-be388bb9ad01",
"author": "Jasmine McKean",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbr69wj8458HwXnJ9lDIe6paNbSViLNIrt31lIUXOYJZm_20We=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I’ve had my stuff here for over a year and the rent has only increased one time and it was only a $10 increase! They also take the time to call you if your unit is left unlocked or if anything around your unit looks suspicious. Very secure place to store your belongings. Staff has always been super nice too no matter what time you come in. I’ve used two other storage companies before but I will always look for and recommend jack rabbit from here on out.",
"date": "2022-04-13T22:12:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jasmine, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9663260c-d39e-4e0b-9cdb-9089a62e380a",
"author": "Rhianna Baldwin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwpxcWgkmaBcGZy35Wk7k-UbucfnmSu0xrvwPNdvfEgmmwNjwG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was super helpful! loved the dog too",
"date": "2022-03-26T17:09:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rhianna, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "668ac1b8-4523-43ec-bba1-45b492f6b3fc",
"author": "Amber Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZMgdddeJuRDU2du5SceMaqpQ52_dKol785zxLUVroi-6y6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-22T21:47:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amber, thank you for taking the time to leave us a 5 star rating - it's greatly appreciated!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "681e90aa-af79-4df5-95cd-38c2f41a1546",
"author": "Daniel Varner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXU_BO8BNPiGfyZ2GB6bPWOfNFLXP3DeKIAj-b6Ne6_FwSlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Agnes did a great job!",
"date": "2022-03-05T22:36:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Daniel, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab44acb4-c629-4585-9c73-211bc1b40ca1",
"author": "Krissyluv P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJawYCBDYrd5av736uWMOxUO7yCcrf7IfXWBLKqjXldGMrYpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-02-26T19:45:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Krissyluv, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e04da33-0de7-4ef4-8774-2b2c0116a70c",
"author": "Jemuel Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocID2bwxkZlFXxpgcLjIZwLr48c8NWluTxFErbu_V3-kXrJ1qA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-17T22:08:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jemuel, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc8762f3-2fee-44ba-b941-04f2dbeda334",
"author": "Connie Van Kirk Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPDj7A2TDR3k7fapUiNmpovyrDNCQYp50jMv5DierX3zpC8C2d4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly and easy to work with!!!\nTanya set us up for success!",
"date": "2022-02-15T18:08:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Connie Van Kirk, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "123d23e7-c892-46f3-b5e8-81baf03a08aa",
"author": "Chris Loney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEq7uWswOaBBfDIL9z7YeACZeA2FexRnSzEOc_bnYEcdt6Dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Agnes was friendly and a great help!",
"date": "2022-02-14T22:22:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6088990c-1d47-4f5a-a956-5c57427454eb",
"author": "Chris Brickhouse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4rXR_4YiqFDf-o2yGUZdydMdhyE2C8t1QrJSnwb35O0RUVzZE0Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-01-23T12:04:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, thanks for taking the time to rate us! Can't get any better than 5 stars!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5d0ed30-efa6-48fc-87d5-d4c46df70895",
"author": "anthony wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDX-qlz-M3YfX8J4bRMFPFdi85_eqMCvb6Fu9PYZDClX_ylhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The only location I trust to store my stuff. 3 years I have not had one issue and the customer service has been top notch.",
"date": "2022-01-17T21:18:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anthony, thanks for your kind review! We are happy to know you chose Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3af79d73-cfbd-495e-ad9b-5cb87b4e6e0d",
"author": "Eli Mercer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY7e6E28DMZXULTxWzocDVBQa96J84CwWzGpK4CFFu3_tv6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya Wrim is the best person ever. She is so nice and friendly",
"date": "2022-01-15T22:55:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eli, thanks for your kind review! We are happy to know you chose Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85985f9e-a43f-42d4-a660-01874627daaa",
"author": "Myles Sillies",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgeRnqcoaKcsYFK8afu6OyeDCywp5_PGCQ-xffU6ijHqnPUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya Wrim was very helpful did not have a problem staying late to help us out!!",
"date": "2022-01-15T22:55:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Myles, thanks for your kind review! We are happy to know you chose Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ffc8fb1c-9d8c-475b-aff3-2478daf4965a",
"author": "Jasie Jiha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzGhKU_krv-BN38Ue2UFwR5Io3HgQM_HEy2MKst2hidPXrKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-22T20:49:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jasie, out of all the ratings we could get, 5 stars is our favorite! Thanks for taking the time to rate us!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26812afe-f126-4ac9-afc2-c8cd6ae2f53e",
"author": "Jay Crawley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAi0-yQ5-39S43U95mILPr0HQtDfG-Rn8FSSJv3CgIHLqvZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-22T18:51:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jay, out of all the ratings we could get, 5 stars is our favorite! Thanks for taking the time to rate us!",
"replyDate": "2022-10-06T15:27:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd94052d-356f-4789-a229-0a725850523c",
"author": "David Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUje6fgjY2CqshA-V85xfu5nFdIdxKXWCAHUsHl3WFu1eXEj4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-17T20:08:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, out of all the ratings we could get, 5 stars is our favorite! Thanks for taking the time to rate us!",
"replyDate": "2022-10-06T15:28:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75bce0ea-63a7-40dd-9554-b17780db6e8a",
"author": "Omar Downer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpTalVzTG0i_bpgHXLirYf4jBd_j4vHf9FaZXworOEhy3V_hEO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, been using then off and on for almost 5 years.",
"date": "2021-12-13T22:48:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Omar, we love that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da81f27c-da14-468c-a198-edd115d697e5",
"author": "Logan Guerrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJh0sUxMwDpPHpFrCJs9i4WvTC88v_pUWNKmC_hLri_ItbGDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-13T17:07:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Logan, thanks for letting us know how we did!",
"replyDate": "2022-10-06T15:28:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4bbf01a-431d-4e30-a1f4-e2afd039c6ba",
"author": "Jaavon Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnX-jT8Z30DLV4-3EwhhGDf9wmmfH0F64FixzhvdT6qJHjjr6K=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-13T16:15:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jaavon, thanks for letting us know how we did!",
"replyDate": "2022-10-06T15:28:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54f45dfe-2390-4d99-9883-d6679aabe1fc",
"author": "Khalidah Ahmad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa0MLTXVC1AFufQIVrPysgayEkldTgvLfP8bEdQwhkfVrZ9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-13T15:52:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Khalidah, thanks for letting us know how we did!",
"replyDate": "2022-10-06T15:28:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0efd2ba9-1612-4557-8f5c-679fa37d9028",
"author": "KaSean Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfyYupViw5BnABDzaT_8SqG9jfVb2paNFF7DZkj9Ph_9fJ9E5k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was so dope, and helpful",
"date": "2021-10-09T19:42:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kasean, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9eb190fa-e639-4406-bbda-b23912eb66a9",
"author": "Matt Trimmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5MQyeFLGYW0FgwZVIdEK5wx6EaK_67Aincl4tK2b5gQfyj545=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumnal wonderful ! This was my first time renting a unit and she made it a breeze!",
"date": "2021-10-02T19:32:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matt, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d14a1e6-5754-4ee9-b8cd-2d5b6dee7a91",
"author": "Alicia Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYfGrHzhq2I79AO5Ulw7pUNj4fIeJEnuTcskPEZvJAybfKtRTd=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had gotten the wrong unit and Autumn was very helpful in guiding me into the correct unit for my belongings. She also went over and beyond with her customer service. Very pleased with my experience.",
"date": "2021-10-02T16:32:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alicia, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f3662bf-f0ca-4534-9d06-a84e7e3d4c00",
"author": "Tony Dudley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4emSEcPsRQDyi7wjBRYQWggC_sUh7ZXKr2QU00B_iV78wEiQl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was efficient, had great customer service and knows the company very well . Highly recommend",
"date": "2021-09-30T19:16:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tony, we're thrilled to know you had an excellent experience with us! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5a0e3e5-75a0-4960-8751-26186b91566a",
"author": "Maelyn King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWqGWcFmi4oSv73cpsWQPNPdUL8u7Owq-gFwXU7NmnDhe__I1sXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was so helpful and saved my day.... she was also very friendly",
"date": "2021-09-30T16:13:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Maelyn, we're thrilled to know you had an excellent experience with us! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b32b3f37-2ff9-4ff1-9c25-f497fba62eab",
"author": "Andy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYt-WU2f3GFSKk_kE-xrvCSRtPJV3e4vjKZldayrEDzcTPdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn at the Witchduck location was very helpful with the account closing process. If i ever need another storage unit again, her customer service alone will bring me back to this location. Thanks again Autumn!",
"date": "2021-09-23T21:11:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dismantle Msm Fake, we're thrilled to know you had an excellent experience with us! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b5f4f7c1-edaa-4d30-98ea-7d8869f13994",
"author": "Jon H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0AIFTyOBjjp_26_j1kDjqF5kr7JY4arkAHxPSkMyG3ssMTGYHGw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-08-18T21:25:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave us a 5 star review, Jon ! We appreciate your business!",
"replyDate": "2021-10-06T15:28:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88b693db-6410-4f32-afbe-f8e4d0286a27",
"author": "Kpotorenski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIy2DkbagpWEKVtB4DMT0JlvKi4Hx9uzLVUCL5A4CCQBkSNLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Never had a storage unit before, but my man Preston was super nice and helpful. Had an answer for every question and overall had awesome customer service. Went out of his way to make sure I was happy with my decision. Made me really glad I chose this place. Definitely recommend",
"date": "2021-07-09T20:38:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to read your great review of our Witchduck Road location and the super customer service Preston showed during your visit! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58ea5924-faa1-4266-bd2f-e73b1b9e1053",
"author": "Sam Seal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlifaP6lfX-R78KEmv0jatJZbKClQ3uPMrJlDnrDlbeWwKUEBy=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Autumn was extremely helpful, super personable and was really helpful in my time of need securing a storage unit. Amazing customer service.",
"date": "2021-06-28T18:42:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sam, we are so happy to know that Autumn took such great care to help you get what you needed, when you needed it! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "316d8005-ee2e-470c-9e72-0596c534fc34",
"author": "Trina Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKm5e6qnFQ8KHVfrgpRI58fpIenERj3lI8TodHfSye1Nte8cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was amazing and helped me get the best sized unit I needed",
"date": "2021-06-14T17:04:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review for our Witchduck Road location and to let us know about the amazing service Autumn provided during your visit! We appreciate your business!",
"replyDate": "2021-10-06T15:28:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46487199-9f52-473e-aafb-f27e274885b7",
"author": "L D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3ZQKHzwK87Fk4-pBYOd5GWSLaaxsM0YP6LOzXBCULNs50RHrF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn gave me excellent customer service. She was very professional and very helpful.",
"date": "2021-06-07T21:55:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "LD, we are happy to know that Autumn provided such excellent and professional service during your visit to our Witchduck Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "16f78408-6820-40c2-829e-7a270739b13d",
"author": "Tyiquan McDuffie (Chefs typo)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVv_TVQNXcikcKZQziVa4qGssraIHqbjUFssANDnorLayZ2uz3AAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today a had an amazing experience at Jack rabbit. Autumn was so helpful and cool to talk to. ! 💎💎",
"date": "2021-06-07T20:40:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tyiquan, we are happy to know how helpful Autumn was during your visit to our Witchduck Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "65c884a3-8b20-4d58-a201-783e6036f630",
"author": "Maurice Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUkL_f57N4YM4Cm3sYx_eERu6OzcZKRkCSLdo3-WPNYPMu7lQk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great Service",
"date": "2021-05-29T18:05:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Maurice, thanks for taking the time to let us know what great service you encountered at our Witchduck Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "151e97e6-e36f-427c-8f81-01a946c5bba1",
"author": "Susan Bartlett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWxds7MFxsMl_lgrmz0LLjgiAyCC_A6NAxZATT_17D1koj1cA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn and Tanya were amazing to work with. Answered all my questions and were friendly.",
"date": "2021-05-19T12:46:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Susan, we're thrilled to know that Autumn and Tanya were so amazing during your visit to our Witchduck Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5fceb673-3103-4295-a04f-ec50ddd2902c",
"author": "Denise McDaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJKE1qEnC5UhgFSlLniDxS2v9Emdvnxc38v4Kt6IiO9WL0wA9DYA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The Mgr Tonya was very helpful, pleasant to talk to and is very knowledgeable. I am so pleased with my experience!! 5 stars just ain't enough...I give you 10 stars!! Thanks again for all your help!",
"date": "2021-05-05T14:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Denise, we are so happy to know how helpful and pleasant Tanya was during your visit to our Witchduck Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb33f84a-caa1-4002-a83f-18220618287b",
"author": "george brickhouse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5NCkxWTM6gWBKQk0JjosELbTOzL0UMGjM6bhG3gtjcjD94Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-19T15:19:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a rating. We appreciate your support!",
"replyDate": "2026-02-06T15:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d4ff381d-d55e-463c-8d01-0efda851ee03",
"author": "R C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXC3hS1TuoI3Z5fzIdhDkbN8aYQzj-vJBVJBofERYXboGuhi0=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff, especially Ms. Tanya was very helpful. She went out of her way just to help me out. I definitely recommend this place if you’re looking for a storage unit!",
"date": "2021-04-08T20:23:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "RC, we are so thrilled to know how helpful Tanya was during your visit to our Witchduck Road location! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a26cdd7-f81a-4dd7-b9e7-27303663864a",
"author": "Nicholas Chandler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKseWSUXliP0S1dpiWJAtUasRb9cVUxvdLuidRVPqGZ3tKwRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service! They had everything I needed and Tanya was awesome!",
"date": "2021-03-17T14:13:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicholas, we are so thrilled to know that your visit to our Witchduck Road location was met with such amazing service! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a0076a9-3b62-4c3e-9f79-1ad7c6a7a03b",
"author": "Anthony Cleaver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjrVOjPQjY55ofX-8reDk7ODb82AWeUz2QBKpgMUkEachQPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service had a hoot :D",
"date": "2021-03-16T20:35:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anthony, we are happy to know you had such great service during your visit to our Witchduck Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0271c1e4-96a8-48be-a662-bfa8de18f439",
"author": "Kristina Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhbRXOYVZpsTJftHkW-YqCWQ0nwtw7eeUdcg7Q4Bek_r_PgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service.",
"date": "2021-03-15T20:27:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kristina, we strive for the best possible storage experience and we are excited to know that our Witchduck Road location is meeting that expectation! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47ec24ba-e199-4773-a7e0-406a45c188d8",
"author": "Laura",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUztcNAKf114e9m4ytehaImwkAYajjmPzUHN2rvnUUMhMPX3Xld=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Went with a friend to empty his unit. Easy access, secure and clean. Variety of sizes in units. Plenty of room between buildings for a car to pass if one is parked at unit.",
"date": "2021-03-13T20:38:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Laura, we are super excited to read this great review from you when you visited our Witchduck Road location! Even though you were just visiting, we hope you consider Jack Rabbit Storage for your storage needs in the future!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f2c5d358-b2f8-4fcc-8392-08f81b33419f",
"author": "Cassandra Pasciuta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-FGNhIIimkMBKDwRI7Z56P2g06vUpmYIGkrgh2P44Ty3jvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this place for any storage , great pricing and nice receptionist",
"date": "2021-02-16T23:22:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cassandra, we are so happy to know that you chose to leave such a great review for our Witchduck Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e7c1edab-8965-41f3-a977-66b208ffa34c",
"author": "Kai Powells",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA8yex2gzsh9liUgvlMhSK_5xv434IegPb04tw_plD_lAVYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service here, Tanya & Maegan were very helpful.",
"date": "2021-02-13T22:15:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kai, thanks for the review of the great service you experienced during your visit to our Witchduck Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "028ccdf6-9da2-4ad9-ba90-575fb500ad3e",
"author": "Charlotte shannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrjycdE05tWYfVjJAE-LupxvzjjGAHa-htui7URvgR7jfmKPk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was great!!",
"date": "2021-02-06T19:34:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cee Shannon, thank you for choosing Jack Rabbit Storage! We appreciate your business!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8de0cb3f-b185-4deb-b38d-b474357f16cf",
"author": "Aaron Mull",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUg_b9w0X_pWMQ3wRfZVaokQcyLL3FE_nm622D1ReEzVLq3oaZC=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-01-23T19:17:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aaron, thanks for taking the time to leave us a review! We appreciate your business!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f501b058-aa87-475f-aa0e-c87e0574474f",
"author": "Benjamin Hecker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq4GEaiYesCbcmUlWdv4ZWF6Xdt6L0YuLKl7WcS17l1L88-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-01-04T21:50:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Benjamin, thanks for taking the time to review our Witchduck Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f571a9b5-12c4-4c19-b0f3-724cb14df9ba",
"author": "Carolina Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXv36SrvhroF0BjnV3_vE0s8KB6NC7iGHShlE_Jv4ZTSoR2Fq2vIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-31T13:03:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carolina, thanks for taking the time to leave a review for our Witchduck Road location!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6011785a-1da6-4226-9d26-914d94f5f3a5",
"author": "Christian Padron torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaKDy3qraZFyYbuNhmaQxA02W2NMkRgwD_uq3KWOh3c40iRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was great, excellent service! ⭐️⭐️⭐️⭐️⭐️",
"date": "2020-12-23T16:00:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christian, we love knowing that Tanya provided excellent service during your visit to our Witchduck Rd location!",
"replyDate": "2021-10-06T15:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cccceaf9-4ce7-4b48-9432-d8d5c1acec68",
"author": "Paul O",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkNEihTAPS1Aw2jeUkYj0u3MgY-7iU-CcEZVoufKoJa0p_Cnvc=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-12-16T00:20:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paul, thanks for taking the time to leave a review for our Witchduck Road location! If there is anything we can do to make your experience a 5 star one, please let us know at info@jackrabbitstorage.com. We appreciate your business!",
"replyDate": "2021-10-06T15:29:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80a67955-50f2-4372-9c9b-985ebadb4e64",
"author": "Kateline Catalino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpTZjhIqep1_uRI3_NqtTMYhUdjHDyi8RWI2dwsjwj1DeqMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-11T16:27:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kateline, thanks for taking the time to rate our Witchduck Road location. We appreciate your business!",
"replyDate": "2021-10-06T15:29:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80788159-09ce-47db-b133-551543b31181",
"author": "Rick Brazee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZzli9B09_r10Dk4KZYet_pO9u1xQRtDFYQ-K1J1MzrTVN6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was very nice and was very satisfied with her service thank you",
"date": "2020-12-08T14:27:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rick, thanks for letting us know how nice Sydney was during your visit to our Witchduck Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:29:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73a2b7d3-ecdb-4f8d-92a9-ee26e7f64490",
"author": "Sean Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkoDERnk3pJ_Iyj8Xb2bFfI-2trwaEUjDBmsqAfTf9Oo2MwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-01T21:30:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sean, thanks for taking the time to leave a positive review of our Witchduck Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:29:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a804327e-18e2-4237-9a43-46b1ca402bed",
"author": "Jason Aybar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXACDjfRqG0-UneGdyhtHGAfkhPtPs8JGBTCKENgk-o9RX32HoneA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tanya is wonderful!!! She's helpful and works well with you.",
"date": "2020-10-24T18:28:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jason, thanks for taking the time to let us know how wonderful our manager, Tanya, was during your rental experience! We appreciate your business!",
"replyDate": "2021-10-06T15:29:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01d4a6c8-98c0-45c2-a178-761ee8f78ff7",
"author": "jeremiah acosta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2DRkRZicIa7zjeOdRQvN4L96ve79IZnCn5eGLmSFMI_shTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney is very helpful and super friendly! I was helped as soon as showing up and got everything done in a timely matter! Along with being professional and friendly! Would highly recommend promotion!",
"date": "2020-09-16T19:37:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeremiah Acosta, we are glad to hear our assistant manager Sydney was helpful and friendly. Thank you for choosing Jack Rabbit storage.",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17118a6c-8727-4855-9b65-0d25244ac9b8",
"author": "Ricky Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh0qJyA0TWWzSC2nJoJ96ddSOvDLNh1nLQ7TQMDKqBBA_HNw=s64-c-rp-mo-br100",
"rating": 4,
"text": "The best service I ever had. Thank you",
"date": "2020-09-15T14:06:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b9a161d-6e01-4ebc-8c48-291fcdaae50e",
"author": "Jason Thurston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFKsvG7CpdwyaT8ZKFTAHIzQUBQdbRzJx0SnYdNEdIzmqk3QqBCA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Outstanding customer support and an impeccably clean facility. The resident manager, Tanya Wrim, was extremely helpful and always greats customers with a smile. I highly recommend this very accessible and convenient self storage location.",
"date": "2020-08-25T13:02:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jason Thurston, thank you for leaving an amazing review about our outstanding customer service and clean facility.",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d8c55cd8-49a1-4ddb-b5a2-3b4a4b591613",
"author": "B “MadDogZ” Madd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvHcvCnJQefC8D2RUYFtO0CUt2ZSGpKEBlBooFkWQBt9i0rr-9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-08-20T21:50:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "B Madd, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db2fc45f-e79a-4398-a9cd-bb45fb926f09",
"author": "akayla ferrell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKb0ZOQ0E6fok77RTsFnjjgYBmK9NLFZnMRs4Iye29Je6kOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service here is UNBELIEVABLE!!! I met Mr Jason when I first came here, who made sure I got every deal and everything I needed for my storage. He was very patient and welcoming. I lost my key the next day and was about to pay to get a locksmith when Mrs Tanya, the manager, decided to help me and have someone cut it off for me for free. She was so helpful, patient and understanding the whole time assisting me. YOU DO NOT GET THIS KIND OF HOSPITALITY AT ANY STORAGE UNIT and I AM VERY SATISFIED with my choice.",
"date": "2020-08-09T14:43:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Akayla Ferrell, we are so pleased that you had unbelievable customer service experience with out assistant manager, Jason. Thank you for choosing Jack Rabbit storage.",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "cac6f563-d7d2-4156-91db-e91798e4dca3",
"author": "Fernando Lopez de Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1oo5WQH7WIlXccsc-NT6wb-D6UUsXQJr4lhcSl_15CKiy4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jason was really nice and helpful. He is the nicest and he made everything easier for us.",
"date": "2020-08-05T17:25:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Fernando, we are happy to hear you had a great experience with our assistant manager, Jason. Thank you for choosing Jack Rabbit storage.",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9defb3c-44b0-41f1-a18c-51cb00bf3e2d",
"author": "Gonzalo Lopez de Ayala Suanzes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNw08ZqOtcuXsIKZfHwPvnYCPrmBognO5RBHbC-74OkbB2qUKl=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed to rent a unit for a month and the service was great. Jason was very helpful and he helped me with everything. The unit was very clean and the prices were great! There is MILITARY DISCOUNT!!!",
"date": "2020-08-05T17:23:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b0254173-03e8-49cc-8096-8e67a6f18945",
"author": "talking tam tells all",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgIDW03kN_16pZVoBKppSYL3lhKFa5qLFt3OJk2WaPEIQPng=s64-c-rp-mo-br100",
"rating": 5,
"text": "They Got Me Right!!!!! Reasonably Priced and Access to a Truck and Dolly,,,,,i will Return if Ever Needed!",
"date": "2020-07-28T19:00:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "6899f813-815d-4548-aecd-838e1007e6bd",
"author": "Sarah Mandaleris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhtHUm3Gql6kQpH5u6CTKyVcj1BkWT_OJ6qO2eTqoqIGE7luI2MQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Very clean units!",
"date": "2020-07-24T14:45:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sarah Mandaleris, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5bfe7043-a7b8-40cf-a761-30fb39bb38ed",
"author": "Engineer Gaming",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD6oCdRt541CGSljBPvbbH6uwTUxneB3uayK21WkvKwO4STadX=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-07-24T13:29:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jakai Powells, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "642c1c68-c771-481b-a86a-2475dfc635af",
"author": "Leslie Francisco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnBv-dcIh7-oZDYprO0Fzex-l9tQ_RNvmohL_5-UW2QWiGWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent office staff. Secure clean facility!",
"date": "2020-06-27T16:56:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "89aaa0a4-6f41-4689-884d-e7c19456775e",
"author": "Eldon Eslick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-055zhm67S2RJW3FdZeV2zk0XjkzPD-pPQxPLllv6YMOxqQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you for having great service. You earned all of them.",
"date": "2020-06-24T17:32:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eldon Eslick, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "abe9b988-bd1d-485e-85d7-7acc55ec3200",
"author": "Andrew Francisco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSb1iLPVppUtQtC2ndXkfvCKtPevtrrO_-P0diHbjiRk1GUiMUYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice staff, clean facilities!",
"date": "2020-06-18T12:43:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, we are glad you found our property clean and our staff friendly.",
"replyDate": "2020-10-06T15:29:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8b5560be-cc05-4b79-932d-17f05e257132",
"author": "Tish Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL14vFqJ8QfZxfrdodl618Yn1sZ16mEzjmCUfuGTX7jaihLRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was absolutely wonderful! She has excellent customer service.",
"date": "2020-06-05T19:58:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tish Brooks, we are very happy to have provided you with such a positive experience at our Witchduck Rd location.",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47d0ab28-7684-4e2c-94a4-3ef550119b23",
"author": "Hector Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsE6ia_ZL8h2N7UgCdLR0lVmk46_GxChKkiUshHcF95tXY2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-05-27T20:18:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hector Rodriguez, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99a3966b-15c9-4a57-85f1-8e15003dd32d",
"author": "Sandra Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOnvnc4W794490ydpaYtHuCGFaA0vNOu_jzpajCbhTIyP7Mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-05-15T17:23:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sandra Morris, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53b4c54d-26e8-4bf4-bd73-52dc94212aff",
"author": "John Converse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMz09ucXm_YhPUBZUzx4G6pLengmEcrGKABCunsqKWoBSJrFcd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Definitely happy with the service at this location. I was able to rent two storage units at a reasonable price and also used the moving truck for free. Its a very secure location and easy to get in and out of.",
"date": "2020-03-26T15:38:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John Converse, we are glad we could help!",
"replyDate": "2021-10-06T15:29:08.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "eca28f32-c8a0-41c6-bb73-198e855c6b5b",
"author": "John McNeil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsQPivjK9X5hTxK2HDJ9SLM84SWmLZe0rNOfjZsr5E9XHmww=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m very happy with the service. Thank you for the great and friendly customer service. Tonia is awesome!",
"date": "2020-03-12T19:33:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, thank you for taking the time to leave your feedback. We love hearing about our managers providing great customer service. We strive for the best possible storage experience!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2c9d4b84-73a1-4123-aa05-4ac6ec42bb1c",
"author": "Kathleen Devore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDjf84S0pSpPgi_r7LdBeVGrIWUZAoQszub83bWdHjG8l5BQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was in there on Monday March9,2020 And Maeagan was very friendly and very professional and she help me get my storage .I am very happy with my experience with Maeagan Thanks again Maeagan",
"date": "2020-03-11T23:12:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kathleen Devore, we are happy to hear you had a great experience with our assistant, Maegan.",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "53ddd7a0-ca26-4de9-b027-bdd3aaadca05",
"author": "Kara Wertman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoyFSmndmGvTiW_uy72tGQCB9jivoDkmBLXI5PVYI56dMWTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-03T15:19:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kara Wertman, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3154b33-ed93-489d-8d1d-b3c087fe5307",
"author": "Diane Hodnett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtx3zXVUMCCPA5IqUhGxGDSibhQ0E8FyA8MfsvZiZURbPST-9k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was great. Really enjoyed my experience..",
"date": "2020-03-02T18:07:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Diane Hodnett, we're happy to hear you had such a positive experience with our manager. Tanya!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eabd25c2-04db-4d29-aa4a-797866f9eaa2",
"author": "ErynK",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXw3rRqDfJcUJ-tM2udSSjbOurUCDW5oafZ8B9_HhgWEnzYMajTCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya is awesome! I love her customer service!!!",
"date": "2020-02-26T15:07:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dac7be71-110e-4cbb-8d73-5f38ec4362dc",
"author": "DaQuan Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMBBBpWeamepbzPZkQViyvaILytUxobX8-5bfGESncbOk5vWpI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-07T20:44:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Daquan Davis, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a6b26b05-71ca-43e5-9e44-290012bb5fe2",
"author": "Ryan Coffey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0sFRvkEMBZ0Sb4LahpPrZctw0RhDdYmCDRqxu_xEUhVlMgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-31T16:50:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryan Coffey, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e9e830d-41a2-430c-98b9-f9a3d9f8b2fe",
"author": "R Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdWAJ_7E5suY5SJMD9Z90sq8PtHNW_2qTepjcjrtj7CZjtpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-01-31T01:04:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "R Hall, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b62faad9-d5c8-44c1-aa41-52cd49e5d573",
"author": "Matthew Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhfZoM8XwRJPctcv5wE03_TTZNNHmaVOWHe_Af1a6PjWQn7eU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-25T15:47:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matthew Davis, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "417d6f93-4c51-4af0-b5d7-f32fb7917338",
"author": "Tiffany Aida Shellman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2yC3Nz7aWXeECBt4LkIgT3_ZfImkQOmoPj6LZxjOTvC2iWrWEiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Meagan was an absolute delight at Jack Rabbit self storage! She was very helpful and patient with me while she helped me figure out what I needed that would be best for me. She was very accommodating and I appreciate such a friendly face when I have to go into the office.",
"date": "2020-01-13T22:42:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a789f25e-c573-4e40-b0b7-5d460ef214b2",
"author": "Cody Mullins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKYR5011Lo7Avl3_iCVVegqmx01Zf-cuhy2Ph9vVxJ2W62DJ1L=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-08T16:21:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cody Mullins, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "029e01c2-cc33-465e-a7d1-e42bda5788c7",
"author": "Sharmeka Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYO0Y5S1ZJQ8MHWmPDp8F_mMY4CDw8efInyM1hGMdHLFjjsojy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was wonderful. Very helpful thank god for her !!!!",
"date": "2019-12-18T17:49:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hhsharmeka Robinson, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5063628-4e40-4513-a7a7-070011fc42d3",
"author": "kharise hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoy_GHiDY2tns5hI9P4ONlTsGs9gMtq-GONcLJxQjayTXqbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya is great! Awesome customer service!!",
"date": "2019-12-13T21:05:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kharise Hayes, thank you for your kind words and this wonderful review!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b066e98-ca02-45f2-8847-670d2f55e907",
"author": "John The Renegade",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNEaxVoHhkU4Aqh0eMc1Vy0XHAH23ddCmgIzqVPuDXfQOO5YPM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. Tanya is that best!!! She is making this pre-deployment prep the easiezzz!",
"date": "2019-12-11T20:04:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John The Renegade! We're so happy we were able to help you out!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9751c6b4-663c-45be-8da4-dc2e69017a74",
"author": "Felicia Jonez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc5yAEVnpS1fEY5UVkGa94RcKwSEuR3lWFHC42snn9PNhwbH4oUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-26T18:16:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Felicia Davis, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "71d4be90-b263-4b5b-8b44-200ec29b87c0",
"author": "Cordia Stinebaugh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUjXfQL2v4xbHtUMoUS1yEn_MvHDwX6J2SwGfszMTyNPiehQCT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place for storage",
"date": "2019-11-24T21:32:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cordia Stinebaugh, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:29:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "af98edf8-6027-459e-9e52-a4268fb8d724",
"author": "Patricia Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK12z5hZMBAhsUU3AvXFJwYlo6vlChLZ9PLR-A2IM2ARjTRng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-23T18:40:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Caroline Alexis, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5640eb36-3ffd-4f1f-b829-29d8dc784d65",
"author": "Marissa Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTZkzeG-yh13VcggZ30STokiRYN_Jn2xII2Kmdwvmidfef141P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Knowledgeable staff, Tanya was super friendly and very helpful! Will definitely come back when needed!",
"date": "2019-11-23T17:16:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marissa Perez, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:29:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f28558bf-7438-497d-9b0c-7b8fd6e90221",
"author": "Wendy Forbes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAK-TAA7s5kMdVpK98_HUpgmiiRWhIux8iUI9ZhiGdmnWjFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-02T13:55:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffe778a0-d64c-401f-9e58-50f9ad82d046",
"author": "Emily Cisco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXa1drvexUmujijgckNsiI62Uhzeg8_RiuhXMpni0yQytBJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was very friendly and helpful! Clean unit, excellent service. Would highly recommend.",
"date": "2019-10-30T20:03:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Emily Palmer, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:29:15.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "86f1dacb-b677-45d3-bc52-5b8a484b8f70",
"author": "Mark Herdman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuZ2pFRTdXS9MbuRcxZpGQA42cLUkb9w-XGhfFovwlwwwBuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Started a rental and gave me a great rate.",
"date": "2019-10-26T14:20:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:29:15.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0fa0bd79-7b5f-47e8-848b-bd9f0321c55b",
"author": "Steve Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyyTUBPKxqQgyJsN11mYmoNnNweKUjStPsq1uI2AU9pS8EUgg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-23T11:07:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steve Davis, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3636615-d74b-49ab-a914-cc3ca1755e6b",
"author": "Shelise Lindsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1CgjslQI_aXPZ1XKIxi9y1zetzWt4J8i6Ly2yWiXnefTmeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was very courteous and nice. Her smile and personality was very inviting. She showed us around and made us feel very welcomed. We are looking forward to experiencing more great service. Keep the smiles coming!",
"date": "2019-10-18T17:59:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shelise Hadley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:29:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f943c720-ecc5-4dc9-8fe3-43e179068cf3",
"author": "AA Ron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1f-NlgPOW6eohHHiqVcXzmNIYnPeISPKasySc_ky5hmELTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was great and really helped me find the storage unit that fit me perfectly!",
"date": "2019-10-10T16:37:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Aa Ron, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "30bec398-6cfc-49e9-8039-f7d979d9c844",
"author": "Nilda J Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVEPA6BKMjJz6ZV9fVwN9ECK-PcsTYCexKQpi1yvCzhKs5-R3O=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-09-24T21:33:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nilda, thank you for the 5 star rating! We appreciate your business!",
"replyDate": "2019-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a26a8d63-0fc2-46b1-af59-a3af3f40e999",
"author": "B Crooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLu0bvlJUhRybOCF1FRsTNqviz5BiB9sONRjwE6FOWRz7uEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience and excellent staff especially Kortney!",
"date": "2019-09-18T12:59:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "B Crooks, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:29:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "adc05289-c974-461b-a07e-d08ca0b1dc4e",
"author": "Michael Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX_qGbFzxvLG3UJ6b1ZPM2tpMgGjf1bVmQcMNChpxfnDxSEw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-09-13T11:57:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael Hill, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "406fd30f-ca0f-473c-a656-f192e35e66dc",
"author": "Deirdre Hurst",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX2icr23F8OF97MGbuTx-JMK1tJsSkR6gdhY56dr1yTtKEoGf6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-29T23:37:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dd Buggy, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa0aa925-8d58-470c-82f4-27768c00c778",
"author": "T I",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFvyWkuJ6VxfG_SrfJcoI-l-7vbKKtICk-tv6ZYIUKIXQhqxDL=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-08-23T21:11:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8fa5d96e-ff42-4632-a105-1f2612526919",
"author": "William Cusson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoe30wYoG0EwZw6rBr5PzeYcrMeDialp8Ulj3hNPxxqGlNOiOyOQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very nice",
"date": "2019-08-16T20:08:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a154c14-5218-4fd9-8c4f-49af86b48da1",
"author": "Alex Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhqioj5fhrg8o0egCAtNRNKDble4jPeU4dRN4M3XKT_mHkog=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-06T21:11:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4fb5b1b4-f16e-410a-94b8-87b2f9015e7a",
"author": "kelsey wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2v4hGbtpGlyjGmcfTbE2KaT7vsn2zlaA02W8C24L_i_BQjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-02T20:29:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kelsey Wallace, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a404cd49-befb-41a1-8c3f-475982053930",
"author": "Andrew Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqUli37Vs_9-KHTM32luFhJei8wlVVawDmOVPR302nv4MTXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was excellent. Miss Tanya was a great help and went above and beyond her duties . Plus the golf cart service to check out units was pretty cool too !",
"date": "2019-08-01T16:34:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew Johnson, we're happy you found our manager, Tanya to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4210acde-a096-43fb-8bcb-e83517dc4e57",
"author": "Danny Ramo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiTEZvvdWr8fJ-ltIFn08fcvbHzkuSs_RQ6dOszijXymyQJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and was helped out and got everything I needed in a very efficient and friendly manner. Would recommend this storage facility to everyone. Tanya was extremely helpful through the entire process of setting a unit up.",
"date": "2019-07-26T15:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Danny Ramo, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2019-10-06T15:29:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81f02a4a-7bba-488b-87ef-f4221c74d5a8",
"author": "Judy Sharlow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhGEocmKoyiwP13WZOEfcxZyZkEk590EQUqtlOIVyBjGv8V_G2-A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-07-25T18:52:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Judy Sharlow, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d79f0344-2a47-4410-ad01-772b01fff023",
"author": "Jemuel Cuello",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF9yK_mHwqqDMteCqLsdNOGV2PT2fmRZu69rXOd2Up2MTSlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good place to store stuff",
"date": "2019-07-24T21:14:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c037275-9ccc-4ecb-93fe-1a7746d491f0",
"author": "Tourismo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXU4XlCcwUMOevWVK1KDMu3aRgD8oBqs2EGvoSWccW5bBjqek7J=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya is awesome!!!",
"date": "2019-07-22T20:25:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Albert Wisker, thank you for your kind words and this wonderful review!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8bddd78c-f936-4638-a15c-d1cdc0704840",
"author": "Quinton Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItuZLm9VllAinuZQRTuO4NHCo-OiH66lPHGjF8mu80s8f42Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "went to Jack rabbit storage today and got me a storage unit and the most helpful person was there Naeemah she had lasat with everything she can and she was very nice and made it easier on me knowing that I had to leave all my stuff in the storage",
"date": "2019-07-13T16:25:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Quinton Perry, we're happy to hear you had such a positive experience with our assistant manager, Naeemah.",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cbf0f342-c17c-40cd-845d-10ccf14b4647",
"author": "Fernando Valete",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD6zyyfoSGjljs0VWfoXwdQYDR-z3HMN7kL-8-75HeeWL63FRP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stored my motorcycle with Jack Rabbit for 3+ years. Sad to go but I sold my bike. While storing there I had nothing but the best service. I had piece of mind that all my belongings were safe and well protected. Should I need storage again in the future, I will definitely choose them again!",
"date": "2019-06-26T21:04:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Fernando Valete, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a0774103-0fff-4682-b16e-65a71b3558a4",
"author": "Bennie Humphrey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAhpHjB8w9ZjFQw6zFpQile7kSgrvyZCtk94J9HMI7-7SxuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2019-06-24T17:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bennie Humphrey, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "acd07fcd-bd0f-4145-9476-4defb5f4d29a",
"author": "Micheal Diego",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPmQ2AKol2fvKzPAxh77t05m9DVlTapnKQJHXEY38XoYPY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was awesome! The whole experience was quick and easy. The unit was clean and secure! Great place to store something!",
"date": "2019-06-13T21:25:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Micheal Diego, we're glad to hear you enjoyed your visit.",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "bf8ddc9a-c0fe-4095-b952-92b11630fec6",
"author": "Davina York",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzMHlFzYJ7aVKpOzdFnl-wbs_W2GBAlMgTzh3JxvQk0L6JDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and efficient process, would highly recommend this facility",
"date": "2019-06-13T14:42:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Davina York, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a1f9ac2b-d26f-4d73-8227-bf7d255b60db",
"author": "Isaiah Waites",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ6rvxPO0X291uh5rFtza26N5roSekHy_Y1zl6KT8lajXU7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!!!",
"date": "2019-05-17T13:44:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Isaiah Waites, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8083f67-659b-4f2c-9f2b-be03b329fe4e",
"author": "Naeemah Cofield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1fzpouE3RTjmtFDMzRrEfdh3t-YcT3JMnABSYZtala8gClu7E=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-05-15T19:52:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Naeemah Cofield, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e6299b7-df79-4680-b2e4-751424c85972",
"author": "Thad Fitchett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJu-v_d0AHySIC2u48ElVkZRDFWSGTViDnXZEA5TUeWGMAV5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Naeemah was wonderful very polite and very helpful and i will use this storage service again",
"date": "2019-05-15T17:40:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thad Fitchett, we're happy to hear you had such a positive experience with our manager, Naeemah.",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "55c53bb4-2813-4319-843e-0bbf4bede9ec",
"author": "Jennifer Potrykus",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7ntMOrAZKxLvd3Zx12_90j3CWZJVQWqpIrrxMWZDwKRCwKYBHfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-05-13T14:51:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jennifer Phillips, we really appreciate your positive review!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c486a93-cefd-4410-a960-f8570f6ba30e",
"author": "Waleska Lugo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxzbGv7Iitpwh0O9o42A3J34hmhC67Gq5NKxvCV-XOsxqggnQI=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a great time great service come and check out the units and thank you tonya for everything.",
"date": "2019-04-26T17:22:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Waleska Lugo, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfe94cbc-00d5-4b46-a0b3-94b47459e368",
"author": "Jerilyn Mayer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQIymeV279tUqusp8B74zFGv18n8jeQCRUloNTPsXkZWqWz1xK0Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-04-11T10:02:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jerilyn Mayer, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75dfa180-ccf6-4ded-b77e-eb379b69817c",
"author": "Veronica Barksdale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF85VNwZdX0fUHs4LvAzna8E7fxp-ddANz2QsVg7pti-IY9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Jack Rabbit on Witchduck Rd was amazing! Staff is amazing, friendly! Grounds very well kept and clean. Storage units and hall always clean. Staff goes out of the way to make sure your happy with your location. I’m more than sure I will be returning!! Tanya was the most helpful person I’ve seen.\nThank you",
"date": "2019-03-23T20:25:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Veronica We are glad we could help! Much appreciate your business and the rating. Have a great day",
"replyDate": "2018-10-06T15:29:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d4de40cd-78d4-4879-8b06-85d76de640d2",
"author": "Darryl Stubblefield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ04V3Ku0iCpPxyLuygnFl9rg8HWGv70CJDq7T9mH95jz_FYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer service... Tanya showed a few storages on the property to what works best for me... all storages were clean... thanks again Tanya!!",
"date": "2019-03-22T17:32:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darryl Stubblefield, we are very happy we could provide you with a positive experience!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9894db9c-90ef-4e5d-90ad-5ddbd000e3c7",
"author": "Kris R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7bIXlU5n9Gbk0xTiB9E8-b6BYX5qLapqhr9GzLV2XbqM8SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice place and staff!",
"date": "2019-03-15T14:05:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kristina R., we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14e62164-8687-45d3-a3c4-f78a92f8657d",
"author": "Shania Negron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiiQeA1McNCa35OF2VWh2F7Uvf4VRgEu5txFE_ziimkg_BAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was great helping me choose a unit and we had great conversations, she gave incredibly helpful advice!",
"date": "2019-03-12T17:44:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shania Negron, thanks for your praise and kind comments about our manager, Tanya.",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d6063fa0-3e32-4f0c-a2eb-bb2e70a9773c",
"author": "Motown757",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMnqwD5kfpiBFx70eg-XB9vA3wwGwxsi-9FRTa050ZqDLVDSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This space was just what I needed for my prized possessions. The location is perfect and the office staff is so helpful. I would definitely recommend Jack Rabbit!!!!!! (Witchduck location)",
"date": "2019-03-11T22:06:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Motown757, thank you for sharing your positive experience!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "33865bc5-b1c3-4bc2-87eb-2d41b07d28e1",
"author": "Michael Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG8Tve84bsHM135wWfmjWwjVE72y297SX4MWsSgbnkh3SB_A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-02-21T01:50:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Micheal Brown, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e18d3e7d-2c11-4d8f-a98c-838c26189d4a",
"author": "Kenneth Moore Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5gLuJMWL60fsQHpKZrzI9h1nNVcI0y8xiedZtDXeLdfKrxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was great with helping me figure out exactly what I was looking for Great place.",
"date": "2019-02-14T17:53:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kenneth Moore Jr, we're happy you found our manager, Candice to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3261ee55-9c01-42b1-93df-37c276801bb3",
"author": "Tonya Manning",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlupjThiXJxXiUOBCk5bpjuDh8tsKjwbeC-cCGn5LX81rrJqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was fabulous!! She was so pleasant and helpful!! I will probably pop in just to say hi when I come over to access my unit! Highly recommended!",
"date": "2019-02-09T15:50:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tonya Manning! We're so happy we were able to help you out!",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "98484dc4-7ade-40b1-91b1-c138a2d8617b",
"author": "Demetrus Fantroy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqGdLME4wtB103sQL7x9VvmRQfe7M9D1CHyAdRufmfsQ3SMmc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya is a great help to this company......she was polite and professional....i would definitely rent here again......Thanks Tanya!!!!!",
"date": "2019-02-06T18:46:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Demetrus Fantroy, we're happy you found our manager, Tanya to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "932129c5-b5fd-4706-a999-739bb05620bd",
"author": "Mish-lyn Tims El",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdfEG3v1Qo3NIid5wooBkSuqNlZjSlxX30kRRE7raiQM3_EWs4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I spoke with Tanya and she was super helpful. Going through a lot of transition and it was nice to speak to someone so friendly. Thanks!",
"date": "2019-01-30T17:03:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mish Bush, we're happy you found our manager, Tanya to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8000d14b-35cb-4775-9458-19e68b2383eb",
"author": "Edward Britt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeO8Df2gk-CiBXYdsd1skXfVHu5BwJQNXYa2mMdFsJjFta6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pam was very helpful in getting my storage situation taken care of very quickly.",
"date": "2019-01-11T20:57:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Edward, thank you for rating our Witchduck Rd location five stars and letting us know how Pam was so helpful to you! We appreciate your business!",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17f59274-c608-4922-b23b-e91f04eeb4ac",
"author": "casie dodd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPAL3jwVRfRH7F2X4lNm2WTKSo1_9dOfxE0RxhmB5oCyeYqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tonya was amazing and extremely helpful! I highly recommend!",
"date": "2019-01-08T17:07:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Casie, thanks for taking the time to leave a five star review for our Witchduck Rd location! We are happy to know Tanya amazed you with her customer service!",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "02ea40f6-7d41-437d-ad8e-aea1586aea48",
"author": "Terrence “DaeDae” Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpmdIARzxKTALQ51FjjWR3A6aQn2rf3AwWZwsHOzeCUclDfhhhhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was very helpful in renting a unit.",
"date": "2018-12-10T15:41:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Terrence, we love hearing that our Witchduck Road location provided excellent customer service to you! Thank you for your review; we appreciate your business!",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e1f5a2d0-dbec-4d68-88b1-c04922002661",
"author": "Margarita A Hazlewood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXc6NM8-NTnA8MsfhRU8bHXAwCSRpDPGUKjAdo8rvz4VE8cJk1r0Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff is VERY friendly.",
"date": "2018-12-06T08:45:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anita, thanks for your 5 star review! We appreciate hearing our staff is doing a great job there!",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "60070487-648a-46a6-a04a-f24506e9dd09",
"author": "John Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcg5ZQrV9P9W9u7FTbDVQfcO4N38wV_i22IMXb2gB1jEFX2qTZmA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Second experience with Jack Rabbit, and it was incredible as always. Tanya is incredible and had me in stitches, while making sure I was getting exactly what I wanted and needed.\nWill continue to use Jack Rabbit for all of my storage needs and highly recommend them to anyone!",
"date": "2018-12-05T20:50:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, we loved reading your 5 star review of Tanya at our Witchduck location! Thank you for your feedback. As always, we appreciate your continued business with us!",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c51fe1ca-b7e5-4b93-beda-f1f152d965b8",
"author": "Freda Colston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWETXiWAfOY-ouq4khq7tTuCNr9cu3FUxr5iG6ZBUsepcUKA8zQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you for your service Tanya at Jack rabbit she is great! They let you use their truck to move your instead of having to rent one. So you save on money!!!",
"date": "2018-11-27T20:39:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Freda We are pleased to hear of your positive experience at our Witchduck Rd Location. We thank you for your business and the five stars. Have a great day and thank you for choosing Jack Rabbit.",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a476774-4b97-48d7-bc4a-d84db9dd759d",
"author": "Danielle Grimes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqZ41MWFQggIrOCkHyrOQWQwRYyDL36t7Uk0WdP0nq1k6nGw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We had our belongings here almost a whole year and we had no incidents. The staff was awesome when there was a billing mistake. They corrected it immediately and refunded us.",
"date": "2018-11-24T06:47:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Danielle We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Witchduck Rd. We appreciate your business and thank you for choosing Jack Rabbit. Have a great day",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b0a8f0b-87d6-4c81-8ffd-ad4ab7cd15c1",
"author": "Eric W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkkTjGONFfssm-Brbdo_G10F_0LzXapu2jwBLbkVQ5rsq28fw-tQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya was great. Very helpful and an awesome virgo!!",
"date": "2018-11-23T22:04:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Thanks for the five stars and the feedback regarding our Witchduck Rd Team. We appreciate your business. Have a great day",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bed9c5b4-3cc4-4c3b-a16b-12fa668c8220",
"author": "jason boaze",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzqX_04lr1cBFIi3hqw3-gDaoBGaNhJmt4tuVE5P_rWhZPCg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-11-23T21:10:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jason Thanks for the FIVE STARS. We appreciate your business and thank you for choosing Jack Rabbit. Have a great day",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2696ed9-e063-4bf7-97db-a451f2f884e8",
"author": "tracey cade",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbtGEhUxpkCTDzJnH9mahVGawW6qJyeQJqx7JE6cBxawscug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tonya has been very helpful and pleasant",
"date": "2018-10-27T14:25:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tracey Thank you for your kind words and this wonderful review regarding our Witchduck Road Team. We value your business and thank you for choosing Jack Rabbit. Have a nice day",
"replyDate": "2019-10-06T15:29:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4869507a-668f-465a-bc5f-fdf751cce18f",
"author": "Kitiara Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmjxuT2I6GQlf8w3z-ci2chW6ldvO8s2l9S5odR2ZcFmiZlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-09-29T16:32:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kitiara Thanks for taking the time to rate us. We appreciate your business and thank you for choosing Jack Rabbit Witchduck Rd. Have a great day",
"replyDate": "2018-10-06T15:29:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "138868d7-813d-4f9d-89b7-d92e604de20e",
"author": "john terry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCCPdXUjY36clNvhl5tbbUD_vpBRgnPHOxyhYgWrfVUbqDJubo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean affordable",
"date": "2018-09-11T23:02:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for the review and the rating. We appreciate your business. Have a great day",
"replyDate": "2018-10-06T15:29:38.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "17f32fbc-72cb-4cd8-b443-4e41009374b7",
"author": "donna azzara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJacVgnGU1a5TMLEmNiv6JAEdBO_Q8P6KVsLRxtktdOR6wQWQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "From the first time we visited your site, Tanya was a delight. She has made a stressful situation very pleasant. Tanya is helpful, knowledgeable\nand intelligent. You are lucky to have her as an employee.",
"date": "2018-08-22T14:01:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Donna Very happy to hear of your experience at our Witchduck Road location. Pleased that Tanya was so accommodating to your needs. We appreciate your business and thank you for the five stars. Have a great rest of your day.",
"replyDate": "2018-10-06T15:29:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "00482954-5ba9-4043-b33b-c8cdd772a6d4",
"author": "Julia Levesque",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtrsHSB9ga2lKmnQEQXDkwVQVv83xCSMVQXtOVChQ4fwC_C6vNaw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-08-11T18:40:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Julia We appreciate the feedback. Please let us know if there is anything we could have done to make your visit any more enjoyable. We do appreciate your business. Feel welcome to call our customer service line with any suggestions or concerns regarding your experience. Thanks for choosing Jack Rabbit",
"replyDate": "2018-10-06T15:29:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c4aa1ae-b550-4f33-86dd-07185a37808a",
"author": "Russell Roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdOBbA7wVEOxNIY1wX0Ejja5zMdefl_A6bIto1lvuUkJ-EnuI=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-07-16T17:48:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Russell Thank you for taking the time to provide feedback. Please feel welcome to call and discuss with us, your experience and concerns regarding the 1 star rating. We are happy to review or evaluate everything with you. Our customer service line is 757-962-6914. Thank you for choosing Jack Rabbit !",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a37dd131-0dfd-4c5f-a87c-a96d283e8414",
"author": "Anthony Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiQPeDvyfL4M-4DYKTw6_t4JPtBQ34ZvX5YN1xPS8K0rpqyTOpuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service so far will refer friends",
"date": "2018-07-02T18:14:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anthony We appreciate your positive review about your recent experience with our Witchduck Rd Team! Have a great day",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9794fe04-92fd-4441-97f9-031fe8c4dcf0",
"author": "Anthony Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWmPES28qbJHvI6OtJSBROCtMgrMwzH07uAIyvNshPF5mZ_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pam was very courteous, explained everything to me clearly. Thx pam.",
"date": "2018-06-28T16:01:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anthony Thank you for providing feedback regarding your experience with our Witchduck Rd Team. We appreciate your business and the five stars. Have a nice day",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3999da87-4675-42e7-88fa-403f0604ed58",
"author": "Star Huger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX224eaI0piK9Hkjm_xvLPyKsanr554eXds0XOvJ9-L7oAHTosB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tanya gave great customer service and she was very pleasant. She is helpful and great at finding what the customer need.",
"date": "2018-06-18T14:20:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Danzstar Studio, We strive for 100% satisfaction, and it is great to see you had such a positive experience at our Witchduck road location. We appreciate your business.",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "62907c63-664f-4f41-a549-1b13387ec4f6",
"author": "Stephen Friddle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJh-KXPv4Fl_WfLdh9T2P3Ta4Gx3O-0RS2iuJOZ-_pOXtQD3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pam did a great job explaining the benefits, availability and pricing of renting a storage unit. The office was nice, clean and inviting. 😁",
"date": "2018-06-17T03:41:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stephen We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Witchduck Rd Team !! We appreciate your business and the rating.",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "cac8a94e-7157-4252-a836-dc81d98a8847",
"author": "Carly Marcus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsMxTZBX4lM8B_YAwPnyfjrUNh19P0bQdmRwFtAU6dtwP7sQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We are fairly new customers here at Jack Rabbit. We originally rented a small unit but we needed to move to a bigger one. Tanya was so informative and helpful with all of our needs!! We are very pleased with the services here at Jack Rabbit!!",
"date": "2018-06-16T14:34:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carly We appreciate your business and thank you for taking the time to provide a review and the 5 stars... Very nice to hear you are pleased with your experience at our Witchduck Rd Team.",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "211e7844-b1dc-4aa2-8e6d-fc1ddb08b78a",
"author": "Kelly Barksdale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKT3UCvtykY2dWcsOYKBs9gFYJm3Qm_p4YdK-O6FqKqxwIiUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My son and I need storage so I logged in Jack Rabbit the information was easy to follow then I went to the location and the lady that helped me was very friendly and knowledgeable she offed other products and got me in and out in no time I will recommend them to family and friends 5 STARS",
"date": "2018-05-09T12:03:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelly We are so happy to read such a great review regarding our staff at the Witchduck Road location ! Pleased to hear your experience was great. We appreciate your business and thank you for the five stars. Have a great rest of your day",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cd5d39df-6295-4897-9158-ecea92c046ff",
"author": "Norma Lohnes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmdzRAaTlONjfzlCFi2A6i0vrt0dYdZWVq8blmxXxNl3YKR-bt=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-05-01T13:58:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Norma Thank you for taking the time to send us feedback about your experience. We do appreciate your business and thank you for the five star rating !! Thank you for choosing Jack Rabbit. Have a great day",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcd21a23-d96c-4f3f-853a-4f8e53703785",
"author": "Todd Stateler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9XL97FnkWRKkhCZDPz5J5eHLVGZT9mxF9CkqHTm4g7POoAOzH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant and friendly service",
"date": "2018-04-18T20:00:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Todd Thank you for your business. We appreciate your feedback. Have a great day",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e92da211-2945-4e72-8287-3be23d6cf063",
"author": "George Andrades",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPcGWair23j-8tAaC02rBcqAhIPswjfUnOk_TlTVI_Cl791M0p=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-04-16T13:34:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks !",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "30c3c175-d526-4175-bedb-5736493d36cd",
"author": "Ruby Rodney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX36UMbQZ31P_U6_WfhjWrMxr6NG4c4YPpJ-4vg9OFuz6Yum7W16w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-04-16T11:22:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "THANKS !",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0e70d84-ad0d-4d72-bd85-537bb1aa4db6",
"author": "David Walters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy2wXTjdGEuGSYx2avpvRrQff-VIjDKjI4Saudaj4l_qN7Ys4=s64-c-rp-mo-br100",
"rating": 5,
"text": "BAILEY WAS GREAT ON HELPING ME WITH EVERYTHING THANK FOR THE ASSITANCE",
"date": "2018-04-14T18:33:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks David We appreciate oyur feedback regarding our staff at our Witchduck Road Location",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55d529ff-325a-4a09-8b86-f931a828a7ef",
"author": "david walters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXbAjA5vxF3oygMVL4D9F4jjxjw1iZEKpNmw1BqkA0dK3Ghds=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-14T18:22:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "THANKS !",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76b357e9-8ee0-4cad-864a-e705b26c1964",
"author": "Jenna Holguin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU021N_ymLnkUeboRm9dvx1iJ3CnjDG-iDcJZ5sY_YiLCMxI8o=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-10T16:26:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the RATINGS",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8be1f24-91e9-41f9-bed6-bc11ba787011",
"author": "Larry Paul",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtY7_8yFgXm8jjKKcSmto7_l0W_BJrPj046yG5k0n9kw1sNU_1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Used their services on multiple occasions and always received excellent customer care. Staff is always friendly and helpful. I would quickly recommend them to anyone.",
"date": "2018-03-27T18:16:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Larry We are so happy to read such a great review about our Witchduck Road Location. Our staff is eager to help in any way and we are pleased to hear about your positive experience. Delighted for the recommendations and thank you for the five star rating. Have a great rest of your day.",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "30791a19-1b61-4d44-b88f-19d18be7a6bc",
"author": "Josh Darby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHYEOcSoi6xnNh0yhQ9XompQYIrlG6j6I8m6NIYzvUk9JKp-wL=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-03-26T14:08:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the FIVE STARS !!! We appreciate your business",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "90011402-862d-4d34-88a9-6e46c84a9064",
"author": "Carolina Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOYRbhsWop-hqzSNb0Rt0pnGQhUSmz4atOP5Y0YUL8nAEKVQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-03-13T06:11:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "THANKS FOR THE RATING and for your business.",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "387578c7-ce62-4f99-8eff-04eb4986866e",
"author": "Audrey Loves Cats",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3EZIhUVUQs5Jr_-2Ot5PZty2lC5swhZndTT83J2B5gR1qBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanya & Robert were most helpful in picking out the right size unit. Both are very easy to talk with. Look forward to seeing them again.",
"date": "2018-03-07T14:24:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Audrey We're happy you found our staff to be so supportive during your experience at our Witchduck Road Location and Staff. They take pride in providing excellent customer service for all of our customers. Thanks for the five star rating.",
"replyDate": "2018-10-06T15:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87196585-f6e4-42e4-9ca0-644bd64d4e0e",
"author": "Derek Lambert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7lpXbt-TonjfU2iUwLfABa3koR7ZQX8zxIXR02AkiXj_uZ3Jgnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff was very experienced and professional. Thank you Rodger making this very quick and easy!!",
"date": "2018-02-24T17:27:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello William We strive for 100% satisfaction, and it is great to see you had such a positive experience. Roger is a great property manager and an asset to the Jack Rabbit team ! Have a great day",
"replyDate": "2018-10-06T15:29:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "04181f0e-aa4f-4470-b847-9bae822429bd",
"author": "Chris Imler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUi_Pakdjtu7jJSf4u4ZOjY6eeW3OgkHLZG_09cZm5t_lJiIq8B=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome service",
"date": "2018-01-22T16:52:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chris, for the nice comment and the awesome 5-star rating of our Witchduck Road location. We appreciate your business and value you as a satisfied Jack Rabbit customer!",
"replyDate": "2018-10-06T15:29:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3516eb00-e4b2-40e2-af3e-8e6e94108152",
"author": "jeff weimer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeZO-p8qVyg-6nUcrUn77zkwECzYn_OCgJXbueT6oZzVIq_e1U=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-01-22T04:19:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeff, we're glad you chose the Witchduck Road Jack Rabbit for your storage needs and we appreciate the wonderful 5-star rating! Thanks so much!",
"replyDate": "2018-10-06T15:29:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f93da5f-2661-4ad0-96f3-131f104d1e6f",
"author": "LaVonna Harrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUq2VNM6N8wGe2nIlKAx3GCMsm3NdXkFxPJiP2_DBvFfGKoq-I8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-12-30T03:14:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for rating our Witchduck Road location with 5 stars! We appreciate your review and value your business!",
"replyDate": "2018-10-06T15:29:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "411ae89b-007c-4647-b3b7-3452a033a02d",
"author": "Faatimah Lovell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJG2kd22V8XHL232-pC0Io6jm1CdcR_NHzXtuepA8UyKsOxug=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rented a space a few months back. The manager and his mom were amazing!! The security guard was cool also!! They helped me out sooo much and deserve all sorts of blessings!!! Best wishes!! Merry Christmas - Faatimah",
"date": "2017-12-22T00:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tina, thanks so much for leaving this nice review about our Witchduck Road location. We appreciate your comments and your business. Thanks for choosing Jack Rabbit for your storage needs!",
"replyDate": "2018-10-06T15:29:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b0c89e4a-87c6-4e9c-87c1-9e4d50d6e0f0",
"author": "Alan Ormond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDvtvaHr90_IMHxrzuzaoPOI1PvgIy3r6vQeFKv5DuK-s-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-11-27T20:23:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Alan, for taking the time to rate our Witchduck Road location with 5 stars! We appreciate your business and value you as a satisfied Jack Rabbit customer!",
"replyDate": "2018-10-06T15:29:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28e7bf21-b6b4-45cd-94fe-860bb449d151",
"author": "Paulete Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3FfzDxTFJ_lJNTXU8OzswSmsnLG8iNEQZ3MSXQbB6qYpQ9Js=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our site was clean, well lit and she gave us several choices, letting us pick the one we wanted. I highly recommend the place and the free moving truck to move your stuff into the storage unit is a stoke of genius",
"date": "2017-11-02T17:13:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paulete, we appreciate your nice review of our Witchduck Rd location! We value your opinion and your feedback plays an important part in helping us to maintain our high standards of customer service. We are glad you were able to use our free truck to move in. We value your business and we are so glad you chose Jack Rabbit to store your belongings.",
"replyDate": "2018-10-06T15:29:52.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ae32d5d2-3a92-4de4-b242-990a2662df1a",
"author": "laurie gallegos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdVC5F8oiVqkv4Qp674uvSN0LMPXGiX-jKIIXFgc7bKsAmrQg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location, affordable & good service",
"date": "2017-10-28T02:33:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Laurie, for rating our Witchduck Road location with 5 stars! We appreciate your business and value you as a satisfied Jack Rabbit customer!",
"replyDate": "2018-10-06T15:29:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c282dfe9-af5e-4046-9959-88eef49b7b50",
"author": "Cameron Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrI_0ScxMvbgTDADAz05D6qLwWU0ogeHUPEos7HVQEl7rzrJDq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Alice was amazing help and the staff is very curtious. Will always recommend Jack Rabbit, only thing I'd say I'm upset about is that I had not used them the previously.",
"date": "2017-10-10T06:22:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cameron, we appreciate your nice review of Alice, our Witchduck Road manager. She is a wonderful asset to our management team at Jack Rabbit. All our staff are dedicated to providing the very best in customer service, and we're happy you had a positive rental experience. Thanks for choosing Jack Rabbit for your storage needs!",
"replyDate": "2018-10-06T15:29:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7416eb69-aa39-451c-83d8-0683fa8f2d12",
"author": "Elmest Guzman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWe4H4DR-w2BLQfa1OpDvLhkq089D9J_KieBCflULZz_6SsgXOp=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The management staff is extremely friendly and always finds the way to make you feel welcome. They always do there very best to get the right storage for your needs.",
"date": "2017-10-07T12:50:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elmest, we are very happy to have provided you with a wonderful rental experience at our Witchduck Road location! We're thrilled you rated us with 5 stars, and we're proud to have earned your positive review. Thanks for choosing Jack Rabbit for your storage needs!",
"replyDate": "2018-10-06T15:29:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f0c5bdbb-d1f0-47b9-9a4e-66438577bb37",
"author": "Hailee Holloman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVky29Cm4_AMZ_AjRej_5VLSgpK6jq02_RyIqMo-bQWUVOEOuwouA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mama is awesome but papa is even better! :) Best people great place ❤❤❤",
"date": "2017-09-30T16:43:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hailee, thank you for providing your wonderful comments about our Witchduck Road managers. They both love helping their customers, and we're happy you had a positive rental experience. We hope you stay with Jack Rabbit for years to come, and we appreciate your business!",
"replyDate": "2017-10-06T15:29:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87979ea3-a26d-479f-9ac4-4e8541ae65b2",
"author": "Janelle Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7toqTyyZzqNA0ipER-bDG8iGFbgHGgLSrfET7vv_VnNgkydw=s64-c-rp-mo-br100",
"rating": 4,
"text": "The managers always greeted me with a smile. They remembered my name when I came in with a payment or question, which made me feel like a person and not a unit number.",
"date": "2017-09-11T00:13:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Janelle, thanks for your positive comments about our Witchduck Road location! We appreciate your feedback and value your opinion. Our managers go above and beyond to provide that personal touch with their customers, and we're glad you noticed. Thanks for storing with Jack Rabbit!",
"replyDate": "2017-10-06T15:29:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1488caec-9a2e-4a5a-96fe-7d0ff25b4e6d",
"author": "Danielle Langham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-gmiBaMTWu67sX0U_y2fYqViYI91zlqZ2vCTwT32ukyEo4rwb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-09-03T23:16:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Danielle, thank you so much for the awesome 5-star rating of our Witchduck Road location! We appreciate your business! Thanks for storing with Jack Rabbit!",
"replyDate": "2017-10-06T15:29:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a1faf61-eb95-4b54-bdbe-343dbef9b8dd",
"author": "Jacob Trevino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoWcJIQ5Fzy0udQMWUA4vYVLWL0rgjQOhpEY1SYm22XZYbWku2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Great prices all around. Never thought once my stuff was going to get stolen.",
"date": "2017-08-29T17:18:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jacob, for the wonderful 5-star rating of our Witchduck Road location. We appreciate your positive comments. Jack Rabbit goes above and beyond to provide outstanding customer service and extra security measures to make sure your belongings are safe. Please reach out to our managers if there is anything more we can do for you!",
"replyDate": "2017-10-06T15:29:52.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "43d69443-6e80-43ef-a8f1-34200bbd2bec",
"author": "Susan Laurel Rose",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX86t2KDo2K2IgURzW4B6qSE3YzkPp6FnoQKNzftC0dF1zJNLJXtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented with them for seven years. They have always been extremely helpful and kind. I would recommend them to anyone needing storage. Thank you so much for your amazing customer care.",
"date": "2017-08-23T21:10:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Susan, for your wonderful review of our Witchduck Road location. We love our long-term customers and are thrilled you had a positive rental experience. We're happy our staff provided with excellent customer service while storing with us, and we would love to have you store again with us in the future. Please feel free to come visit us again anytime!",
"replyDate": "2017-10-06T15:29:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7526989-27d0-4ffc-852e-b23c85dbe977",
"author": "Joseph Grimes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdFpCY6bTYVzSTWQceTjMQ_sO53WGd0k6G6XqI0CHAH9f4PJFS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful couple who owns the place, made it a great experience",
"date": "2017-08-20T19:33:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It's always very nice to receive a complimentary review about our Witchduck Road managers. They are a great husband and wife team who love helping their customers have a positive rental experience. We're thrilled to be able to call you a satisfied Jack Rabbit customer. Thanks for storing at Jack Rabbit!",
"replyDate": "2017-10-06T15:29:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0cb4933-07e9-49f9-b4ae-9639124affd0",
"author": "Stevanie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWR_3tPgEPhYwY4KfMWW1ZaH4U9mpSmrKqwHG850SiOiB_cyckqNA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "If you have storage needs you need to go see my friend Alice at Jackrabbit Storage! Mike and Alex both have outstanding customer service I always feel welcomed the property is always clean and they make me feel like family. They not only took the time to get to know me but they also gained my trust . I have to say this is the best storage place in 757. If you're anything like me constantly moving or constantly needing space Jack Rabbit storage facility has always been able to meet my needs!",
"date": "2017-08-07T18:12:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stevanie, what an outstanding review! We appreciate you leaving your positive comments about Mike and Alice, our Witchduck Road managers. Mike and Alice are valuable members of our Jack Rabbit management team and they love getting to know their customers and helping them have a great rental experience. We thank you for your awesome recommendation!",
"replyDate": "2017-10-06T15:29:52.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "4db8c390-68c0-41e9-a4b5-5c6344ba4ce4",
"author": "Michelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7k3t6D03wXCzwBlbRxq-d2HlyVMGi-2AkQL3mEQJzfjF1uKpz=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the second time I've dealt with the Witchduck Road location and that's because it's awesome. The owners make you feel so welcomed and they have a great hospitality and they leave you with a satisfied feeling to want to come back because of the great service provided and kindness.",
"date": "2017-08-01T11:48:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shelly, we love that you are a repeat customer and we appreciate receiving your review! We're thrilled that you took the time to leave your comments about the wonderful customer service you received at our Witchduck Road location. Our managers, Alice and Mike, go above and beyond to provide outstanding customer service. Your recommendation is very much appreciated!",
"replyDate": "2017-10-06T15:29:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3a69d00b-4eef-42e8-af7d-6bccb63f67c5",
"author": "Jessica Walton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVX3WXVCuwyiwV78RFHgn8xje5OYS3T89mwTJTHrz6KJBXFyMPIiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went and talked with Melissa. She was so sweet and helped us pick out our unit. She was very specific with details and answered all our questions. She showed us around the units and told us the details for the different units. Very helpful and pleasant visit! And we got the help we needed that day.",
"date": "2017-07-29T00:13:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jessica, for your nice review of our Witchduck Road location. We're so glad Melissa was able to help you. Providing the very best customer service is our No. 1 priority. We appreciate your comments and the awesome 5-star rating! Thank you for choosing Jack Rabbit for your storage needs!",
"replyDate": "2017-10-06T15:29:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a8370c9a-91b9-407d-8e05-51449e73fe1c",
"author": "Amee Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFajM3CHHqhX8Lfy5PBUAbwd0tGQKd2GkopxgS4hHdyrOA-Og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location, nice and friendly people.",
"date": "2017-07-13T19:06:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amee, for your nice comments and the 5-star rating of our Witchduck Road location. We're glad you found this location to be perfect for you. Jack Rabbit has ten other locations in the Tidewater area if you should ever need to relocate and need storage. Thank you for storing with us!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "80662a0b-4198-4daf-8352-5dd0033974b0",
"author": "Thomas Fletcher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtTT1eGMaibO54ShWrflDPG3IfKVtxsVi03KVDNFIfAYBtAMznRg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was very pleased with the help I got and the suggestions to get the larger space. They help me make a better decision.",
"date": "2017-07-07T12:58:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thomas, we appreciate your feedback about our Witchduck Road location and the positive comments about the great advice our managers offered helping you to make the right storage choice. We're glad you had a positive rental experience. Please reach out to our managers if there is anything more they can do to help you while you are storing with Jack Rabbit.",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3daeaafd-7c4b-4890-b426-f70f471c17f8",
"author": "Marvin Larson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzt0OQzGqHIv-pw7YP7dXVmy3xZJzWzYyGToXaJKdQsNmHxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alice was very helpful in renting our storage unit. She took us out and showed us a couple units in each size we were interested in. The lock we bought wouldn't work properly and she exchanged it with no issues. Renting our unit was easy. Thank you.",
"date": "2017-06-06T19:11:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marvin, thanks so much for providing the wonderful review about Alice, our manager at our Witchduck Road location. Alice loves helping all her customers and it shows in the reviews we receive......she is outstanding in providing excellent customer service. We value you as a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "bbe505b9-9dbf-47bf-9e96-c60e84ba01da",
"author": "alice stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7CpL3UKPIogfPlWVDMuIlDxdaRrxntRNezKYZBoq6pz6H=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2017-06-03T19:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alice, thanks so much for your positive feedback about our Witchduck Road location. We value your opinion and it plays an integral part in helping us to maintain our very high standard of customer service. We value you as a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fb75fcc-2ac3-498f-be36-cdbb58573923",
"author": "cheech dgaf",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAEpmLZO7wxVIf9uAYJMESFAQYiAV8pgWVVF4f187qmEXAHkM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service, quick and easy rentals and office services. Will definitely use them again in the future.",
"date": "2017-06-03T14:01:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, we appreciate you taking the time to leave your comments. We love the 5-star rating! We are very happy that you have confidence in us and we're glad you will turn to us again in the future for your storage needs.",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68b6d093-d9b1-4fa9-a53e-d7be97638366",
"author": "Clarence Nix",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8ZsKYR7rMeRvzJM262MxTokaEXcqnOZNlORRAodggOEQA0ss=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used this location and service for well into two years and it has always been a pleasure to use this location's units. Beyond that the managers here always brought a great conversation and were extremely nice to help even when I fell behind on a payment.\nIf I come back to VA Beach, I'll look forward to using them again!",
"date": "2017-06-01T01:44:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Clarence, we appreciate your wonderful review and the 5-star rating of our Witchduck Road location. Our managers, Alice and Mike, both do an outstanding job helping their customers. We love that you have confidence in Jack Rabbit, and we will be happy to assist you if you rent with us again. We love our repeat customers!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63d6610e-50a0-432b-a8a5-dfa85dcadf89",
"author": "Kimberly Tibbitt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWeT2kSdAfpMnhgBhcodj7vw_FDV1eauHHbLE-w0g_FXK__Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for everything guys !!!!",
"date": "2017-05-31T16:34:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing your comments, Kimberly! We really appreciate the 5-star rating! We're delighted that you are a satisfied Jack Rabbit customer! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fdd503f0-c902-4982-b654-b5f4f82462dd",
"author": "Tray Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIinoWomW9wIKwFDw_8jBxGh_cQDcdN6IMqDKLln-bwr7Rr1_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is very friendly and the grounds are well kept.",
"date": "2017-05-31T01:37:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tracey, we appreciate the nice comments and the awesome 5-star rating of our Witchduck Road Jack Rabbit. Jack Rabbit strives to provide great customer service and well-maintained facilities. We appreciate your business and hope you will continue to store with us for years to come.",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca36bb3f-10e6-4131-a689-a24c17aafb74",
"author": "Deloris Lawhorne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8Pjt7W3jXupK8_jT8Ux4QMyEaFWA_yqFTB3F1uXlqtrXuAA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very good customer service!! It's nice to see that level of care and concern still exists. I would refer others to this facility. Very good experience overall.",
"date": "2017-05-27T13:01:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deloris, thank you for taking the time to leave your comments about our Witchduck Road location. We appreciate your positive feedback! We value your opinion and it plays an important part in helping us maintain our high standards of customer service. Thanks for storing at our Witchduck Road Jack Rabbit!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62e81f44-eddc-4892-8e22-99187792f38f",
"author": "Cheryl Avery-hargrove",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrZPpKm8rYfFqjQVMJQwSJ5NbdDfE8HRfywrgCrQquAONK8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike & Alice were wonderful helpers to me in my widowhood by finding adequate storage unit to accommodate my unique needs when I needed them most. They were so on time with great customer service to me that I have referred other friends to them in their time of storage need also!",
"date": "2017-05-22T13:58:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cheryl, we are happy you had a wonderful rental experience at our Witchduck Road location. Mike and Alice are great assets to our Jack Rabbit management team and they always go above and beyond to help their customers. We appreciate your positive review and the great 5-star rating, and we are thrilled to know you are sending referrals to us. We value you as a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "847eeffb-21ce-4348-b936-fcc4c437419d",
"author": "Kim Sandlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvo_zo7K4SXh1uwmqna12MvMqy3RI7nDOTSR3syFeiNLMD2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "My family has been using this Jack Rabbit storage for years . . . Myself since 2003! Alice and Mike are the current resident managers and are wonderful! They are always friendly, accommodating and helpful.",
"date": "2017-05-20T13:12:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kim, thanks so much for the nice review and the great rating! We love that you and your family are long-term satisfied customers! Our managers, Alice and Mike, provide outstanding customer service, and we are thrilled you have had a great rental experience in storing your belongings with us! We appreciate your continued confidence in Jack Rabbit!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aea3885b-640c-4a42-b6c9-e087a48f40e3",
"author": "Renata Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIImIGuEwmLUgmDsRo3Z4G8jnJ5XN2W-aX_MbQQbmmQuU8_ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "People are very friendly..service is professional...facilities are clean...definitely would recommend....",
"date": "2017-05-19T18:00:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Renata, we are happy to hear you enjoyed your visit to our Witchduck Road Jack Rabbit! We appreciate your positive comments and the great 5-star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks for storing with Jack Rabbit!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "74fcad2c-2353-4425-a7f8-284fa6cbccd7",
"author": "Lee Woodward",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX88g8Cs21ue3Zi3eliV1Wpcms66WMgqR9ug2mD_3LwpbfMQly_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alice and Mike are awesome managers, I rented here for almost 3 years, the unit (s) are nice, affordable and convenient. Would definitely use them again!",
"date": "2017-05-06T15:20:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lee, we appreciate your positive review of our managers, Alice and Mike, at our Witchduck Road location. We are thrilled you are a long-time customer and we hope you will remain with us for many more years to come! We appreciate your business and we value you as a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ace64fc8-fdd3-4906-818e-27119beca4e7",
"author": "Kris O'Riley-Plourde",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu5kmTcvQRHzKnmQ2RCSWjIiiKqhqrKrqYdAggBW0BtP61sHiv1Q=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2017-05-04T17:55:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kris, thanks for taking the time to rate our Witchduck Road location. We appreciate your business!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62b70bd5-1ab8-4430-8149-80278d16913b",
"author": "Dianne Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJXpLR5dKIThKZqGYnkWJNjgm3-QVm1HhiTVtIdBzgwxtOCkrWCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone was very helpful and accommodating. They were very kind and explained everything and even with my ever changing schedule, they were more than willing to help me get everything done on my time. I have already recommended this site to my friends!",
"date": "2017-05-03T15:10:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dianne, we are delighted you had a positive rental experience at our Witchduck Road location. It's so nice to receive these kinds of comments, and we are thrilled you are recommending us to your friends! Thanks for your confidence in Jack Rabbit!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a4fa74b-1aff-4019-a607-df48ffdf6c1c",
"author": "Liana Workman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURjHojdnQWLrwud3ta_v8mdjq_XFJQp4QO5xqT1mYGzIW8zH5srg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-05-01T15:04:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Liana, thank you so much for the 5-star rating! We value you as a Jack Rabbit customer! Thanks for storing with us!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e0ef7fa-2e81-4e63-a69a-efed44a8492c",
"author": "Sabrina Irey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLY2UEXWhNT9imfp9naYgYfK7cbZW8cRBL2TpgRjaRna-0XNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came here to rent a storage unit after hearing about it from my brother who rented from here for over a year. Alice, the front desk associate was very kind and helpful and gave us a tour. The price is very affordable and it is very secure. I would recommend this place to anyone looking for an affordable and quality place to rent a unit.",
"date": "2017-04-25T16:02:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sabrina, for your great review and 5-star rating of our Witchduck Road facility! Alice works very hard to provide the very best customer service and all her customers love her. Thanks for your confidence in Jack Rabbit!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "53fb63d9-a80f-4fe4-935b-d8f714dfa9d0",
"author": "TheCracker476",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRfphG80WhTkSxTyOSjXokMWhwVAqqA7PxWf77nzkKQf5D1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lady behind the desk (Alice) was very helpful, very courteous, and professional. I would recommend to anybody",
"date": "2017-04-25T14:48:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy you had a positive rental experience at our Witchduck Road Jack Rabbit! Alice always goes out of her way to help her customers, and she'll be glad to hear about your nice review. Thank you for being a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fc0487f8-5252-4b48-ba7c-d725b9f155da",
"author": "Keya S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVj4dexyv7GIXOpu-2I_4ZHO5Z3MGAzyYy6NeXZyQgHFMU9Nhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been helping out Amber Livingston because she is out of town. They've been very patient and helpful with us. Would definitely recommend everyone to do all future business with Jack rabbit N.Witchduck.",
"date": "2017-04-22T18:04:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Keya, for the complimentary review and the great 5-star rating of our Witchduck Road Jack Rabbit! We appreciate your comments and value your business. Thanks for your confidence in Jack Rabbit!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4f67ec6b-6303-4415-b10b-cf615765877c",
"author": "Brenda Launder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxUXs93Cpn_CahJFk9gpfCph7l0nnbGBy_zL9WolfCq8g7CQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mike was a super nice guy to work with! Recommend this location.",
"date": "2017-04-22T17:12:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brenda, thank you for sharing your positive experience at our Witchduck Road location! Mike loves helping his customers and is dedicated to making sure every customer has a positive rental experience. Thank you for your business!",
"replyDate": "2017-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "05716441-7c15-462b-803a-3ba638e8469c",
"author": "Brandon Hockenhull",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyBfDqNjiEl0SHgJJWaLAgEGZd-IEhqGt8tJ7jyCr34g-poL-B=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful Experience Alice was amazing very knowledgeable and very customer friendly.",
"date": "2017-04-22T17:10:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brandon, for taking time to leave the positive review and the great 5-star rating about our Witchduck Road Jack Rabbit. Alice loves her job and enjoys helping her customers! She is a valuable member of our management team! If anything else comes up, please let her know......she'll be happy to help you!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6da5bf79-2dde-4f2c-971e-d1bae241b009",
"author": "Taylor Guinn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbgf5qi5HUkmFgNk3wcnsaIoDm-s_QTPqCoXfW_yYsCgeN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike was a great help. Quick and easy. Great service.",
"date": "2017-04-15T18:07:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Taylor, thanks for sharing your comments about our manager, Mike, and our Witchduck Road Jack Rabbit! We appreciate your review. We are glad you are a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "edb025cc-56e2-4778-b46c-41d775f9b38f",
"author": "Jerry Hallal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3D66VV1C6AJgw5tv9l8OnC_sxYeZd655yIdNg2aRbaJXHwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome people, very clean, very safe. Mike and Alice are great people",
"date": "2017-04-15T14:09:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jerry, we appreciate your nice review of our Witchduck Road location and our managers, Alice and Mike. They do a wonderful job helping their customers have a positive rental experience. We will make sure they know about your review. Jack Rabbit strives to keep all of their properties well maintained and we go above and beyond to provide added safety measures to ensure your belongings are well protected. Thanks for noticing!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "090a2b28-c1bd-48d7-b7b3-30f0d1be78f5",
"author": "George Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlKLAUctKbUVMaAVgxB4flATf3VZdSOR__KSg-NXYYj_8KRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Im been storing here for few year excellent. Service alround from alice security excellent.",
"date": "2017-04-15T13:52:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, George, for taking the time to provide this wonderful review and 5-star rating. We're glad you are a longstanding customer at our Witchduck Road location. We're happy you have received excellent customer service from Alice. She loves helping her customers! Thanks for continuing to store with us!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "41873b00-922c-4a30-ba3f-bc036a049ac5",
"author": "OHHH!! COLETTE !!",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNwVRIc4QlRso_x-HrRyJXVl8DuMPti8kE_FjR-ne-h-xJ-ZVG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hi I'm Colette Perry and I wanna to let everyone know how great this location is and how excellent the service is from Mike and Alice!! They treat you like family and deliver awesome customer service. I have had a storage unit for about a year or two and would repeatedly come back and recommend this location to everyone I know or in need of a storage place",
"date": "2017-04-14T21:14:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Colette, we LOVE receiving a review like yours! Alice and Mike excel at providing the very best customer service and they love all of their customers! We are happy that you are a satisfied Jack Rabbit customer, and we would like to thank you in advance for any recommendations you may provide to friends and family.",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c231e1a-918e-4699-a8b8-721a5fba9126",
"author": "KC Myron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKA2knDffZN7HWDCIMeNJcAKN63CqOhK7K9qgtGKSoZT5jYAw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just moved from another storage facility because this is a better location for me. The compound is clean, staff is nice and using the truck saved me days of back and forth trips with the car.",
"date": "2017-04-14T20:58:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Casey, for leaving your feedback about our Witchduck Road location. We value your opinion; it is important in helping us to maintain our high level of customer care! Thanks for storing at our Witchduck Road Jack Rabbit!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8c6008e7-a248-4aa1-8292-1965e1319070",
"author": "Debbie Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBV6obNl41COOFeZn3LBvpByOks2kctw6fYR2hqMw_70BnRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs Alice Stewart is who I usually see when I go in. She is very helpful, as are everyone I have dealt with at this facility. Would definitely recommend if you need to rent a storage unit.",
"date": "2017-04-14T18:28:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Debbie, thank you for providing positive comments about Alice and all of our staff at our Witchduck Road location. We are thrilled you have given us a 5-star rating........that let's us know that we're doing a good job. Thank you for being a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "71dde936-9f37-41dd-8914-de9770c9c204",
"author": "Cedric Legaspi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ18bzo_TtI5_ew8CY6nPvkCyxsAIhGEsOKqjr9gHYb3UIxEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Its been very convinient working with jack rabbits personel, making my first time storager renter hassle free, Mr neil provided all necessary information the first time i got there and ms alice did finish all the rest great team .!.",
"date": "2017-04-10T21:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cedric, we love that you are a satisfied Jack Rabbit customer! All of our personnel work very hard to provide the best all-around customer service so it's nice to get these kinds of positive comments. We certainly appreciate your feedback. Thanks for storing at our Witchduck Road Jack Rabbit!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d6f04480-fc62-451c-8387-52bb9869b580",
"author": "tatjana poe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTZYP3ChSiUnnotfjV8-WLf9y5qXVdjAge7e0I7ZNHtMXvcApypA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alice was super sweet and very helpful!! Definitely recommend this storage unit!!",
"date": "2017-04-08T14:45:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tatjana, thank you very much for your wonderful review of our Witchduck Road location. Alice is exceptional in providing the best all around customer care.......all her customers love her! Thank you for being a valuable Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a4f0805-a6b0-42a5-9008-79cbc19b59bf",
"author": "MuzikHillRecordz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWz_Io0lHJukROVeLbp2t_nx7e3KNB-vri0pMDKy83U5-1d8nk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very happy fast clean an nice",
"date": "2017-04-06T17:14:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for providing your positive comments about our Witchduck Road location. We value your opinion. Thank you for being a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e3a655f5-fb7d-4c96-aff3-e2c1d2e42409",
"author": "Ms Golden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq7riK8_XYMDG12sX4RFfXMGFkQvRspPRf72dbgcPt6P-8Ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Years ago I rented a storage unit from Jack Rabbit Witchduck. The staff was professional and quite helpful. Several years later, I chose to rent another unit with them due to their low cost, location, professional staff, and most important their free move in truck rental. Jack Rabbit made my move in process easy.",
"date": "2017-03-31T15:55:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ms. Golden, we appreciate your positive feedback about our Witchduck Road location. We value your opinion.....it is integral in helping us maintain our high level of professionalism and customer service. Thanks for storing with us!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9214c80b-5c51-40f1-8177-57a173783b8d",
"author": "Kayla Howerton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdKHHU9yfRz23axbyjpSGt5pvcsJswE7asKQb9IONyEEqAAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Only place my husband and I rent from. Price is great, location is excellent! The lot is always clean and we feel like our stuff is always protected. The owners are always pleasant to speak with. Never have any issues. Will definitely keep renting from here.",
"date": "2017-03-28T17:49:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kayla, for your positive feedback and the wonderful 5-star rating you have given to our Witchduck Road location. We appreciate your comments and value your opinion because it helps us to maintain the high level of customer service for which Jack Rabbit is known. Thanks for storing with us!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "49314de0-2efe-431a-b161-3c5ad227f164",
"author": "Larry Livingston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvwdiH9c92bcdo-CABWJOHbTf_P3M_rSwjP8GFKMubfvG7Zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We've had a unit here for many years to store corporate files and my wife typically handles this other than using me occasionally for heavy-lifting.. Due to finishing out my work-shed (shop - I actually prefer to call it a barn), I needed a place to store tools and other items which had accumulated over the past 30 years and they had to be stored separately from the corporate files.\n\nI was very pleased with the new resident managers, a man and wife living on the property. They were indeed intent on pleasing me, the customer. This is an appreciated twist from the previous resident managers.\n\nDue to what I've seen over the past few days in comparison to what we'd experienced over the past several years, I definitely recommend this facility. Please make this couple successful by renting your storage space from them - they are good people. And people, that's the main if not only difference between a 10X10 at one location and a 10X10 somewhere else.\n\nRenting storage space should be pleasurable - this couple makes it so.",
"date": "2017-03-28T16:06:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Larry, you made our day by leaving such a positive review of our Witchduck Road location! We are thrilled you are a satisfied customer! Alice and Mike go out of their way to make sure each of their customers have a positive rental experience. We are so glad you are one of those people! Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "82ba773d-1007-47a3-a032-8b982298b9d7",
"author": "Linda Cross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKV2RrVmPIoPZMuHRPgQ8Sw9ATJRaXxbfZ4r2CABHE5qD-stQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very well maintained and lovely property managers Mike and Alice",
"date": "2017-03-22T15:54:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Linda, thanks for providing your feedback of our Witchduck Road location and the positive comment about our managers. We value your opinion and glad you are a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dbe51d82-0cb0-40de-b1bc-fbda21b64f15",
"author": "Rich kwento",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJGG6rK572JNorbFGbqyZCwhjAJnyqmWI9PnkFIxx7NDXNB7TH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike and Alice are exceptional GREAT people!...very service oriented and thoughtful people.\nBritney was filling in Friday as the Residence Manager were on vacation and she didn't know my name, but yet: we became best friend by the time I left. I paid my bill and she was very professional, courteous and got me in and out. I have been there for 18 months and never had a problem with anyone, the staff is friendly, the renters are very nice people. I would highly recommend it.\nAND!: I have never had an attempt on my Unit being broken into...it is very, very, very safe and at the end of that day....that is what counts., but the service makes it a wonderful place to do business at.",
"date": "2017-03-12T17:24:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Roger, we are thrilled you are a satisfied Jack Rabbit customer! We appreciate your wonderful review of our Witchduck Road property. All our staff (Alice, Mike, Britney, etc.) love helping their customers and take great pride in providing exceptional customer service. Jack Rabbit is dedicated to making sure the items you store are kept safe.",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7ff267e0-59bf-4547-a27d-9d5f41391b98",
"author": "Norma Brockington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6JAT4YdDnKiKMezWMQNx7sE183XITGeuod3tIGoEFMmiIJIEo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Alice is so special. She was a great help to me in my transition from New Jersey. What a lovely person she is. 😅😅😅😅😅",
"date": "2017-02-24T20:01:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Norma, we are thrilled that Alice was able to help you with your move from New Jersey. She loves people and does an outstanding job providing the best all around customer service. She will be happy to hear about your wonderful review.",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a348b24-b1c5-4765-b76b-3bef45771566",
"author": "Jerry Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIU7J38KrG96-edTXQVeg46G6O8-kgpUzDpyr5CrtlgLr6Uiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-02-24T17:53:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We really appreciate it!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc742100-fc91-4a26-a454-1e621c387286",
"author": "Marnita Jefferson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaksEYV9iFIaXbqGMLo7PxOdykxyMUAwDhpoZA9GVRtHRe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "A clean place always. They are like family because they care. Very good folks.",
"date": "2017-02-02T17:32:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marnita, thanks so much for the great review of our Witchduck Road Jack Rabbit and the positive feedback about our managers. We're glad you had a good rental experience and we value you as a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5d27b263-d9a6-48a2-bc61-63c3107547cf",
"author": "James Hartzell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPF_gatUDYOc4SbKzCVgozXEClKRPYCuMIpyq37ku-AsJTMdmL=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2017-01-29T16:10:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James, thanks for provide your 4-star rating of our Witchduck Road Jack Rabbit. We value your feedback.",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c587fa3-0647-4a8e-a3fe-a45bf8801806",
"author": "Bridgette B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI645Bs8kRhQKfLLPzXNf4OsCtP-10pOPpU06Td-3ol-QSGdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My family has been renting from this location for over a year. The price is great even with insurance, we have easy access to our unit and Alice is the best. We wouldn't rent storage anywhere else .",
"date": "2017-01-22T17:27:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bridgette, we appreciate your great review of our Witchduck Road Jack Rabbit! We value the opinion of all of our customers and we always love to receive great feedback. Alice takes great pride in providing exceptional customer service. So glad you are a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:53.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "c5cd9b44-89fe-4e98-a1a2-48ad98d9437d",
"author": "Mike F",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLh0exNAfGq6CNwK7rCHfkGNYpPkQuD8TJgAWGfH5qMPwC=s64-c-rp-mo-br100",
"rating": 4,
"text": "I don't review much, I'll keep it simple. Great staff, friendly and really helpful. Took 1 star off for some of the ceiling insulation was all over my stuff. Not a big deal, I just wipe off.",
"date": "2016-08-27T11:21:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Mike for the kind words and helpful feedback. We apologize about the ceiling insulation and if the problem continues, please feel free to let our property managers know so we can make sure it is taken care of.
The Jack Rabbit Team",
"replyDate": "2016-10-06T15:32:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f46172d6-f68b-430c-bb0c-07537d6f7bd6",
"author": "Kirsten Cake",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYYJi-sOp8GL1wGGQRE--vkoWd1F8b_A-H6ATHlVXIR_YAvnnslQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alice is the best!",
"date": "2016-08-16T00:34:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kirsten,
Thanks for your kind words! We completely agree with you.
The Jack Rabbit Team",
"replyDate": "2016-10-06T15:32:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b2c8011e-9e75-4d11-afd6-738be273bd51",
"author": "Steven Hoffius",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGQA-CNsIFlL_TXChk7VF6O2l7T4KwX4OEawN7UJqI_ZFKEQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location.",
"date": "2016-08-10T05:59:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steven, thank you for taking the time to leave us feedback!
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:32:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "140cc123-9e5a-4d28-b224-c1562fdf1dbb",
"author": "Liz Abrams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWal2TiLxwwM_BpXR54cZs7p0pL6KCUwXUnIL1u6OWgrkm8v4nV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome staff!",
"date": "2016-08-08T19:50:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Liz, thank you for taking the time to leave us feedback!
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:32:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "04d95c34-88f0-4e05-8be0-c4df1bbeaea8",
"author": "Shane Callaghan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPJy_PjX7w2sz6ZloO8Q2IyY6fTyXsZDx3NrVXH3WE29rQm0mF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2016-05-01T21:44:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shane Callaghan, thank you for taking the time to leave us feedback.
The Jack Rabbit Team",
"replyDate": "2016-10-06T15:32:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c88d949-d7be-4c51-8b5d-42f61032863a",
"author": "Victoria Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUU6HyvzXsG9HOc26OY-X8UUwbQ0ULzsnomoN5SYro3y31CMVZs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2016-03-13T18:56:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Victoria, thank you for taking the time to leave us feedback. We are glad that we were able to make your experience with Jack Rabbit Storage a positive one!
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:32:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9bab018d-d767-4965-9254-c62d45cb6ba2",
"author": "Robert Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU60KlFExUsuhq-_Y-BHO5Be8olSQZs2U07oE-_MLFNbxkYoboMMQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendlier service from manager here than service received at other branches.",
"date": "2015-10-28T11:48:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robbie, thank you for taking the time to leave us feedback. We will be sure to pass your comments along to the managers.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:32:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ac5ac0bf-2132-4d0f-b8f4-ae910baa88e9",
"author": "Karl Mosher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPiKKk9cXM2rHNHzD2cy62JdaljqGCas43-74GjkCDtuH5mqo=s64-c-rp-mo-br100",
"rating": 5,
"text": "The associates were very friendly and very helpful in helping me make my choice as well as expressing how secure their units are...and great location.",
"date": "2014-08-29T14:16:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d66254e4-0f4a-4fc5-a6d4-b8e5c48a9f5e",
"author": "Noelle Tyler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCUBvgaducABuzkYbgcc-AFZSVacHHuRChB3vI9gwSWdXRug=s64-c-rp-mo-br100",
"rating": 5,
"text": "I found this company doing a basic google search. From the first phone call they were extremely friendly and helpful. The sales person took the time to walk me through the entire process, gave me pricing and rates plus gave me all of the other information that I would need to sign up. The exceptional customer service prompted me to write a review. I highly recommend them.",
"date": "2014-03-25T17:24:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "960940d8-73f6-486c-b6dd-795d2a5f9260",
"author": "Pete Amado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSiJAcBNeE9ajBHe7sv5mPo3p90AiouiYSiL1JCj_qo-LKzQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very impressed with the attention to detail. The managers went over all of the paperwork with us -- even pointing out the fact that we should sign up for the renter's insurance. The past weekend with all of the snow has been a good example of things that could happen 'beyond anyone's control\". We are very happy that they seemed to be looking out for us as well as the business. Great service...we will recommend them to family and friends!",
"date": "2014-01-30T19:14:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "54dbdac1-3065-488e-a9a9-3e00015c3615",
"author": "Sori Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1mna3p9cedxrJ_wFwMHbWEYKK1TBrmHgmA25JOq3pmo1UJgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed storage and this place was recommended by my cousin. I am very happy with the decision. Price was right, place was clean and a few other goodies. So I rented a larger size space because it was a better deal. The whole process (paperwork and move in) was really fast. Thanks bunches! S",
"date": "2013-12-11T20:35:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "e48e6c34-6588-4ddd-abcb-0508af91a178",
"author": "Tony Dobbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRYfD1XqrLMFTnuRCURP_rYLtEWZ6dM-9_xlRezxlKvTnhPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at jack rabbit storage are as good as they come, today. Professional, friendly, and they took time to explain how their storage facility works (i.e. climate control versus non climate control). Most of my items are boxes so I don't need climate control.\n\nThey offer special rates on move in, a truck to use and have managers who live at each property.\n\nI highly recommend considering jack rabbit if you're looking for storage.",
"date": "2013-10-18T15:07:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1594e80d-d7dd-4955-9a48-4654280db236",
"author": "Richard Crane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEnlQxLE-yhQHtDq0iabdLl1J5pb93xL6cBqJ_lC72UZPnhbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful experience with this storage company. Plenty of spaces available in all different sizes, the rent is not bad at all, they offer specials on your first \"move in\" and more! Can't complain and I'd recommend them.",
"date": "2013-09-10T18:00:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "neutral"
},
{
"id": "d5116924-c79c-4da8-a043-b8dfba41ac08",
"author": "zig Hood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtb9Psl4HBY9ujShnG0ORndOKtbqHHkGFQ1Xv1JBYaQm1Dg3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "im very happy with my decision to use jack rabbit and the the way everything was handled.... the rates were good what i expected and their service was fast and friendly in my opinnion. im a happy camper and will do more business with them .... thanks for your service,,,zig from va bch.",
"date": "2013-05-31T13:24:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
}
]
}