{
"summary": {
"average": 4.8,
"total": 373,
"distribution": {
"1": 7,
"2": 5,
"3": 4,
"4": 17,
"5": 340
}
},
"reviews": [
{
"id": "ddc1c1d3-1ce3-4c84-ab38-9764a733cf1c",
"author": "Kristina Glasheen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2kROGKVp6oJOpk6k4oIF6PZ7R8bAgCfbHC40WOzCnqLqxgQo2iA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Definitely a positive experience at Jack Rabbit Storage. The process was easy, and they run some sweet promotions. I liked that I didn’t have to meet with staff, and that I could do everything necessary online. I received my gate and lock code quickly, and I used it only minutes later without an issue with either number. If you’re looking to save some money during move-in, Jack Rabbit includes the unit locks which, as far as I know, could run up to $25 - $40.",
"date": "2026-09-29T03:55:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Kristina! We are thrilled to hear about your positive experience at Jack Rabbit Storage. Customer satisfaction is our top priority, and we are delighted to know that our convenient online process and promotions met your expectations. We appreciate your business and your 5-star rating. ",
"replyDate": "2026-09-29T15:26:11.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f0fd0b22-c1f7-4f07-a59e-bf47ddf00d62",
"author": "Michael Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFGJp8MrLcQV2Waj07Xl3jxj5RyHpokywTI1gYW_y942Lgsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's been good 👍",
"date": "2026-09-24T00:23:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Michael, for the fantastic review! We're so happy to hear that you've had a great experience with us at Jack Rabbit Storage. Let us know if there's anything else we can assist you with.",
"replyDate": "2026-09-29T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb88462b-77fe-49b5-98f2-e626cc268ab4",
"author": "Kena Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3KXmwe9bmgkoC_8bX_Hwgvk3-XPKVprVt-oDYL9f9kCSCiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-09-22T22:33:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kena, for leaving us a positive review! We appreciate your support and are here to assist with anything you need.",
"replyDate": "2026-09-29T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b43d8f7-45fb-4aae-a9ab-d867b1168250",
"author": "tina marker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQ97WPMJs7UQYj4GAuW1E8068CjR0bdknmvibCMK7am9y4Iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-09-16T21:50:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tina, for the 5-star rating! We appreciate your feedback and are glad you are satisfied with our services. Thank you for choosing Jack Rabbit Storage.",
"replyDate": "2026-07-06T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18432ca7-eb14-44ee-93bd-f52e856f95f3",
"author": "Chris Norton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm3dFNGc2L6e0aeaC-Hl613lU_Sqs4dDK4TN9KiD6Zqv2j5PD4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-09-15T21:01:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Chris! We aim to provide excellent service for all our customers.",
"replyDate": "2026-09-22T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab329a72-ffac-4476-b64a-4ec65201e484",
"author": "Mike French",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVe2V_w6J-9wXeUodxs9ZO65xMpNVuHcQR2xk4NLynh9VBFyOLS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-09-04T21:43:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the perfect rating, Mike! We appreciate your support and value your business.",
"replyDate": "2026-09-06T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "053b1f37-da10-4e8f-bf02-394e2c87c744",
"author": "Amy Ellison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPGHRWtwamm6_1fj-SlUXi8w9lN2w-mAf4UzQnVYaYbHBVUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-08-18T14:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Amy! We appreciate your support and are glad to hear you are satisfied with our service. If you ever have any comments or questions in the future, please feel free to reach out.",
"replyDate": "2026-09-06T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4062a60-c2a8-4f1d-a7cf-1991d9c96566",
"author": "Leandra Nobles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFAnP-NCvZYOfa4vuB9T05YYTwhmz7Vrdr5lhu-vGbNF3XmA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Anytime I am in need of a storage unit this Jack rabbit storage on Holland road has always accommodated me! On some occasions when I needed it, they also had a moving truck that I was able to use as a thank you for using them for my storage needs! Prices have always been reasonable, all of the workers have been courteous and polite and the new system to get through the gate has made me feel safe with my items being there. They will always be my go to! Thank you for being amazing through the years.",
"date": "2026-08-17T20:32:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Leandra! We appreciate your loyalty and are delighted to have met and exceeded your storage needs. It's wonderful to hear that our facilities and services have been so beneficial to you. Your positive feedback truly brightens our day!",
"replyDate": "2026-09-06T15:26:11.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "6e5b6748-05d8-4fbf-b0db-3d798593df24",
"author": "Thomas Sexton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRjIAX7YWSFNxPE3_zPvWwhe831Tj7rKYNFGm0EVd8fLm4jA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean easy to set up.",
"date": "2026-08-10T21:02:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive feedback, Thomas! Thank you for choosing Jack Rabbit Storage. Let us know if there is anything else we can assist you with.",
"replyDate": "2026-09-06T15:26:11.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9f77e4a5-300b-4c9d-aac5-9a33dc2edca7",
"author": "Soo-Yin Dunn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_k-0J36NriphqYGSkFlrKJPLXM13d4_7NZua5oMnbD5E5JVY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Polite and easy to work with!",
"date": "2026-08-10T20:22:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Soo-Yin! We are pleased that you had a great experience with us. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-09-06T15:26:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0f4bb4d7-0881-49f3-8356-759f82a8a413",
"author": "Amber W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTywZSnqydonjmcVs0KpxftrD6vDul1yuvBiitP8x5PUpzvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-08-10T20:12:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating, Amber! We are delighted that you are satisfied with our service. If you ever have any feedback or suggestions for us, please feel free to reach out.",
"replyDate": "2026-09-06T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be9296d3-ba6c-4494-81fc-bef566ac8807",
"author": "Shannon Hamler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtldrUQMG1FqJmAO5FE5gWGJCEfHBXoygmjQTsdXVzo-oQqhE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have used Jack Rabbit 🐇 for many years...I would choose them over any other storage facility. They are the best!!",
"date": "2026-08-07T21:53:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shannon, for your kind words and loyalty! We are thrilled to hear that you have had such a positive experience with us. If there is anything we can do to make your experience even better, please don't hesitate to let us know. It's customers like you that make us strive to be the best storage facility around!",
"replyDate": "2026-09-06T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d25942f1-a3b8-4c21-89d0-0dca8cd99f47",
"author": "Royalty Matthews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_XkXyaT4LKE02sbL3xY_YsnN2UuN6OVe2Ed_WfZn4guRxYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Jack Rabbit Storage was just superb. One phone call did it all I got in and out with less than 20 minutes?\nI recommend this storage unit clean secured and convenient",
"date": "2026-08-07T21:44:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review, Royalty! We are thrilled to hear that you had a superb experience with us. We appreciate your recommendation and look forward to continuing to provide you with top-notch service. If you need any further assistance, please feel free to reach out. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-09-06T15:26:11.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "34a4f04c-5d94-4f61-8c41-3cc395df8549",
"author": "David Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr4lV5lR5o8r4l9p9J5C1FZiPMIH3kWWgp5CPz4cPvoWyH8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have a 10 x 15 unit, ample space for several rooms of household items. No problems, no complaints",
"date": "2026-08-07T21:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, David! We are glad to hear that you are satisfied with the space and convenience of our facility. Your feedback is valuable to us.",
"replyDate": "2026-07-06T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b28764df-2b8a-434f-8022-7585ed8716ee",
"author": "Ahmad kadri",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWA30kYBzeIWHCtWA1FTzvDvAsLXkmSWWaCB2IkkTgi-P3ijZK8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy, got a unit within 5 minutes online",
"date": "2026-08-07T21:19:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Ahmad! We are delighted to hear that you had a smooth and speedy process in securing a unit online at Jack Rabbit Storage. Your satisfaction is our priority, and we appreciate your positive review. Let us know if there's anything else we can assist you with.",
"replyDate": "2026-09-06T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1bfd6f4a-545e-4fa3-be98-0a1378ce6844",
"author": "Mike Matysek",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIC5ur2ABuuQDTrZEJ2vI5M48INrBYwoauFiEiQvyI_u3NXDA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just recently had to move out of my 4 bedroom house and into a single bedroom house. Jack rabbit was very easy to rent and store my household. I was very comfortable with the rates vs the storage space. I definitely would recommend this location to anyone.",
"date": "2026-08-05T22:47:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Mike! We are thrilled to hear that our facility was able to meet your needs during your move. We strive to provide convenient and secure storage solutions, and we appreciate your recommendation. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-08-06T15:26:11.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0ed45398-3c94-42a9-9d7b-bf444f99c9ab",
"author": "Lina Trau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWogExscCYloBMGGtauPLJKM2CMCkPPAcvsQSaSxIBE8T1B6_UZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really easy to rent a storage unit online in less than five minutes by scanning the QR code on the front door. I received my gate code and unit number via text almost immediately, and they even included a free lock. The access hours are convenient, and the unit was spotless when I arrived.Overall, I’m very happy with my experience and would definitely recommend them.",
"date": "2026-08-05T21:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Lina! We are thrilled that your experience with us was satisfactory. Do not hesitate to reach out if you need further assistance during your storage journey.",
"replyDate": "2026-08-06T15:26:11.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8ac2e11f-a44b-4c9a-89c8-aea3b7540c8a",
"author": "Shaun Peregoy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsrdGn3rkMIPoWll-mhHpHYYIDjnMVqUx95ymsWSO9g376FA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-08-03T19:58:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Shaun. We appreciate your support!",
"replyDate": "2026-08-06T15:26:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "433c6624-5552-4a3f-aab5-2a2415b3ac82",
"author": "Bredget Hardison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRCvMnC9JfFzjo1wdmns7AMBLq9JtZdIaseC2LMnnbwu17FQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with Jack Rabbit (Holland Road location for a while now and I trust Jack Rabbit for all of my storage needs. The location is always clean and if an issue comes up, Jack Rabbit is always quick to respond!",
"date": "2026-08-01T19:13:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review, Bredget! We are thrilled to hear about your positive experiences with Jack Rabbit Storage - Holland Rd. Your satisfaction is our top priority, and we appreciate your trust in us for your storage needs. If there is anything we can do to continue providing excellent service to you, please don't hesitate to let us know.",
"replyDate": "2026-08-06T15:26:11.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "11fc9e5a-d53e-4316-80cb-5ad65282fc9e",
"author": "Bri Connaughton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSjoVF_EChjZFmFCxEf9Swb0JhpcEO8XrMS3nT9-0K4Z-uRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy to set up and get my things moved in! Would recommend to my friends. Also love that it’s climate controlled for a great price!",
"date": "2026-07-29T20:02:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the wonderful review, Bri! We appreciate your recommendation and are thrilled to hear that you are satisfied with the ease of set-up and our climate-controlled units. Thank you for storing with us!",
"replyDate": "2026-08-06T15:26:11.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "da91c760-1925-4bd3-a3d1-9913469a5692",
"author": "Kwazy Kwat Mcdonald",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_qFBStSkkmO3Hq7zL4sY3z5tvEr_Mii5vEzInSVoQFQxC_v09=s64-c-rp-mo-br100",
"rating": 5,
"text": "We've had our unit for a couple of years. The area is clean and easy to get into. Well lit on the inside. Would absolutely recommend if you need extra storage or a place to keep things in between moves.",
"date": "2026-07-29T12:30:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Kwazy! We're so pleased to hear that you've had a positive experience with us. Thank you for recommending our facility - we truly appreciate your business.",
"replyDate": "2026-08-06T15:27:09.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "72529d52-59b9-4e86-9fe3-4eeeb49f6d3c",
"author": "Naomi Welsh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGg8zXFUDLPnqHHAi1lz_dvoD4HkK2OlYRYrMU9B8w0tfr6rOr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-07-29T09:39:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Naomi, for the 5-star rating! Your satisfaction is our top priority. We appreciate your confidence in our services.",
"replyDate": "2026-06-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43babf8e-fda4-4922-a2f1-6b40b2eaf5a3",
"author": "Randy Kohler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkws0Wl61cYHVXJjiKZAPnIbxTwHSiJvaSWJ7yWgf385rnig=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-07-28T22:31:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Randy, for the 4-star rating! We appreciate your business. Let us know if you ever need any assistance or have feedback to share.",
"replyDate": "2026-08-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "704e916d-a128-4e03-bb7a-5f55fee8d413",
"author": "Savior Knight",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOiAcVRK54Ibs-oCLmntgRFP7K3fujTuyab2e3yPnXSCYMU8h1kA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-07-25T01:34:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Savior Knight, for the positive feedback and 5-star rating! If you have any comments or suggestions in the future, please feel free to share them with us. We appreciate you choosing Jack Rabbit Storage for your storage needs.",
"replyDate": "2026-08-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6eff9e79-e70a-4b74-9e66-10e9eb0bfbc6",
"author": "Belvery Ann Lucas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWQR9Z-SsJ0kYmpoE5XD5Il3XK1_0ZTvJU_sRUUHzctifJ83jlMg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Been with this storage for years no complaints at all.",
"date": "2026-07-22T13:38:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Beverly! We appreciate your continued trust in us.
",
"replyDate": "2026-08-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e32c15a-4b68-4669-8542-a2f0ee98df6c",
"author": "James Bibb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBB1-Y26crzsMRmZbEIXYVt4K-ld1n7hnuz_NyYyQyFUCxbw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Facility very neat and clean, easy access, never any issues",
"date": "2026-07-18T00:17:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 4-star rating, James! We appreciate your support.",
"replyDate": "2026-04-06T15:27:09.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "d19bf4f7-ba3a-432f-9a9f-34b0e2cbac93",
"author": "The Whitfield Creative",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOKTgc9HPZrlkRel6-ExJQR3vkTeeof4eaPJvWWkgg16TY3Q=s64-c-rp-mo-br100",
"rating": 4,
"text": "We appreciate the convenience and ease of use for our storage needs. We would love it more if the temperature controlled units had more control of over the temperature. It’s not much cooler in our current unit than one without the temperature control.",
"date": "2026-07-13T22:09:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your feedback, The Whitfield Creative. We are pleased to hear that our storage facility has been convenient and easy for your needs. We appreciate your business and the opportunity to serve you better. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-08-06T15:27:09.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "b2fc1168-233d-4f8f-ab88-96f163c9d1dd",
"author": "Marilyn Watt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeZqXajFvhZmZ3ustkKJppl_OmMjOfqSqaB0Cx2DUnStNy0yyB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The facility is clean and accessible. If there is a problem we are contacted immediately so it can be resolved quickly. The units are clean and climate controlled. I would definitely recommend Jack Rabbit Storage for your storage needs.",
"date": "2026-07-11T14:51:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marilyn, we love hearing about your experience! Thank you for choosing Jack Rabbit for your storage needs. We appreciate your recommendation! ",
"replyDate": "2026-04-06T15:27:09.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "bb023a6f-db7d-48fd-9960-6856b1b1eb4d",
"author": "Dennis Dean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuFN_6bf6g72Vf5ESibhD9uer58PstzZGIdZH58ElD2O-Rsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Get place been using them for over 10 plus years",
"date": "2026-07-09T21:11:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a long-time customer, Dennis! We truly appreciate your loyalty and are glad to have been of service for over a decade! \t",
"replyDate": "2026-06-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32e63973-52bb-416b-8ca2-ffb4ff37dcab",
"author": "Dennis Coston Sr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDOjEzk3uOdRqmzG5lnZe2UNIYd1BTGmj3N2J_FA1ja-LQJ0WX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-07-06T23:19:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Dennis, for your 5 star rating! We strive to provide excellent service to all our customers. If you ever have any questions or need assistance, please don't hesitate to reach out. Your feedback is greatly appreciated!",
"replyDate": "2026-08-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85656bad-8784-48eb-85fe-c2f9390b25d9",
"author": "Tj Hodnett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNUVVv9lFNCAfGesMQZu-7WBJ7lTmHvi6ftRVGbDLLBO3ClHvFAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "If they had a dumpster you can throw stuff away it would be perfect ‼️",
"date": "2026-06-30T00:07:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Tj! We appreciate your suggestion and are delighted that you're happy with our facility otherwise.",
"replyDate": "2026-07-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da088654-a0b5-41cf-9065-f8dba52a00e3",
"author": "Stanley Maletz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOwg9L4mCPGZtwO76gpBUlDzPCEHP4J3Z7vlNh8wnF603EpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "As advertised: self storage.\nWith two adult children moving back home, then parents homes being liquidated, treasures have to be stored somewhere. That somewhere is NOT in a one car garage!\nJack Rabit has allowed us th keep belongings safe while working out futures.\nThank you.",
"date": "2026-06-28T00:18:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for sharing your positive experience, Stanley! We are glad that we could provide the space you needed to keep your belongings safe. Your kind words are greatly appreciated!
",
"replyDate": "2026-07-06T15:27:09.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "5776948e-5ade-481e-a437-6c89e39c173b",
"author": "mike walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfQmvJD6gJzDJzNoqDNUFdSbekWO2Kp_RWg_O-Kwz3WRx7xw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always very clean and well kept. Very secure",
"date": "2026-06-24T22:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Mike! We're glad to hear that you found our facility clean, well-kept, and secure. We appreciate your business and feedback!",
"replyDate": "2026-07-06T15:27:09.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "d03f08c3-a010-4700-9f08-4340e9a3c5de",
"author": "Debbie Kaiser",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCV4cwnKsYC6FiVRGrKl3qK1jpU3zKsGUmW2XAIQtRMoDiRE0Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have a storage unit at Jack Rabbit storage on Holland Road In Virginia Beach, and we are very happy with them. We find the place to be well-maintained, our unit was very clean and they have nice gate hours, to be able to utilize our things whenever we need them. When I have had questions, they are quick to answer their phone. They've been very polite to me. I would highly recommend Jack rabbit storage. We also appreciate the fact that their prices do not go up every month or two months. We were at a different storage area and the prices kept going up every month or two months.",
"date": "2026-06-24T19:13:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Debbie! We are delighted to hear that you are satisfied with our services. Meeting the needs of our customers and offering a well-maintained and secure storage facility is our top priority. Your recommendation means a lot to us, and we truly appreciate your positive feedback. ",
"replyDate": "2026-07-06T15:27:09.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "36f3859b-0598-4981-bccd-54036aa86117",
"author": "Matthew Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYzkW8pD0JppToUWjuGo0wGFUswv8mFplcpcl8bl7tiWJslPkNow=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2026-06-22T21:07:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive rating, Matthew. Please don't hesitate to reach out if you have any suggestions for improvement or if there's anything we can assist you with in the future.",
"replyDate": "2026-07-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba7ce633-7095-4f90-a780-55fe405fe6bf",
"author": "Angelia Copeland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrJdB06FG_hV_gKOJaSXNcepC78dCE_NvrIekWZEMljdZ4Xjm-=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been with this location for 8 years. I’ve not once had any issues with customer service or my unit. I’d highly recommend Jack Rabbit for your storage facility.",
"date": "2026-06-21T02:26:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Angelia, for your loyalty over the years and for recommending Jack Rabbit Storage. We are delighted that you have had a positive experience with us!",
"replyDate": "2026-07-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f39ae370-e931-4a7d-8db9-a6d433c46a61",
"author": "Cassidy Senn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVK1T2jXr4zsH8IlNQet2UbYPwxWnS5kKvvdjd5Ktx2J83E-vTRyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Actually a great facility better than most I have been too.",
"date": "2026-06-17T23:03:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cassidy, for your kind words and the 5-star rating! We are delighted to provide you with a great storage experience that exceeds your expectations. If you need any further assistance, feel free to reach out.",
"replyDate": "2026-07-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4be6a60-0036-47d1-a31f-cc972221bfc3",
"author": "Alden Burlingame",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkmT1gSbimh-fWWiBdxcNdwO2nNa2nSGyeLXjHHY4wAwNiFZzIOw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-06-09T21:06:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alden Burlingame, for leaving us a 5-star rating! We appreciate your support.",
"replyDate": "2026-07-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2c4e618-8362-4984-b2b4-44e6d707b376",
"author": "Zachery A. Smith Sr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO27XRvI5UjtjQ8FOnS9BQsVzJx2SVSmbUPgFZhBe9zTlxLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-05T14:22:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Zachery A. Smith Sr., for the 5-star rating! We appreciate your support.",
"replyDate": "2026-06-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a942332b-0e7c-440e-8353-235a62a7e7cb",
"author": "Juan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3saM8yW6fOOxWPsQbOo7sX0K3L0Eblrmmux7_8xMIIe43KA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to book & efficient. 10/10 would recommend",
"date": "2026-06-04T20:48:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Juan! We are glad to hear that you had a great experience booking with us. Your recommendation means a lot to us!",
"replyDate": "2026-06-06T15:27:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd94dd2e-16c2-418a-96c1-0b4d05d71bfd",
"author": "Nyia W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3AtMaNFKcdljbygS3P1v0qNl2ceEAebEYKBViiPn1B2VOmlzs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy to set up. Only thing is I wished they gave a map of the property to know where my unit was.",
"date": "2026-06-04T20:26:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Nyia! We really appreciate your feedback.",
"replyDate": "2026-06-06T15:27:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4173a4c9-26a9-4c50-89d5-2728c90d9132",
"author": "Mark S. Johnson, MD",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8CGdjrxzyWNrqrp5kmGNjMsy_4dI5fhcOUHDLQ9m8GoqMc26J=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Safe, clean, climate controlled, easy to access and reasonably priced. Different size options, overall very satisfied.",
"date": "2026-06-01T20:26:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear you had a positive experience, Mark! Thank you for choosing Jack Rabbit Storage. Let us know if there is anything else we can help with.",
"replyDate": "2026-06-06T15:27:16.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1587af5a-52b3-414b-962c-8ed337da6e79",
"author": "Lily Munoz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAydOc7n9CozTl2QuKyD0r3rEljpab9CZ_hourAQalgQ3oEAZXkA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly staff, knowledgeable and professional. Was easy to set up over the phone. Clean space.",
"date": "2026-05-30T17:18:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lily. We appreciate the kind words and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-06T15:27:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "de95a5ea-677f-4542-a96a-056688c92b74",
"author": "Preston Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtlz7D4g-erL4zQ4qGuq_vkIh0Uvh3RGChvrl27c3rNos-jSWb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Karen is so very helpful and personal I appreciate talking to a compassionate human being instead of online I am technology challenged and Karen always bails me out she has so much patience and empathy and really cares about my contentment at her facility.. thank you very much Karen",
"date": "2026-05-27T19:30:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Preston! We appreciate your business and your kind words.",
"replyDate": "2026-02-06T15:27:16.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9bc96011-4add-429f-81c8-810843b96db4",
"author": "Elizabeth Russo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWudVlYioEe_hfSVWZH1jjfKr7v9tMBkVlM_DqKa3tdsfLDPeSF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to rent from and the company is automated with Customer service 7 days a week. Many locations here in Virginia Beach",
"date": "2026-05-26T19:24:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Elizabeth, for the 5-star review! We are delighted to receive your positive feedback about our automated rental process and convenient customer service. We appreciate your business! It's our pleasure to provide hassle-free storage solutions for you.",
"replyDate": "2026-05-06T15:27:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1c63c97-1838-4b11-a437-3fa346a8cf28",
"author": "Latonya Satterfield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSvK2awJJzlXIeKaIKwIjQI3-GitX4yXmUfZyqSry6siw3nQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-22T22:03:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing 5-star rating! We appreciate your support, Latonya.",
"replyDate": "2026-06-06T15:27:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b0099850-2b3e-4bad-a0c1-d7da864e660c",
"author": "Flash Bizz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUttH04ARUkhQldpH-vnHX-7biwyGHy72zJAgqh_JPCVfYgRHTY=s64-c-rp-mo-br100",
"rating": 5,
"text": "First time to rent a storage. Jack Rabbit storage online application was simple and quick. thanks to their knowledgeable staff who guided me thru the process. Thank you",
"date": "2026-05-22T12:15:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience with our online application process and staff at Jack Rabbit Storage. Thank you for choosing us for your storage needs, Flash Bizz!",
"replyDate": "2026-06-06T15:27:16.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a95c0100-4a85-411b-bfed-c248c80363aa",
"author": "Kris O'Riley-Plourde",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu5kmTcvQRHzKnmQ2RCSWjIiiKqhqrKrqYdAggBW0BtP61sHiv1Q=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "The storage unit is nice and the area it’s kept clean. I’ve always felt safe going there. I’d like off there was someone working in the office more, but that’s easy enough to work around. The price of the unit started out good, but has gone up quite a bit in the last 1 1/2 years, but maybe I should have expected that since the price of everything has gone up. Overall very good experience with this facility.",
"date": "2026-05-20T20:18:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your detailed review, Kris! We appreciate your feedback and are pleased to hear that you have had a positive experience overall with our facility. Customer input like yours helps us continue to provide excellent service to our valued clients. Thank you for recognizing our efforts, and know that we greatly appreciate your business!",
"replyDate": "2026-06-06T15:27:16.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "601a4c94-f3ab-4150-9bd6-abb820822ccf",
"author": "John Bein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLde9BV3jBoDvCb-dLC5Ja9TjL-_xUTWmLqaIf0DU_UdIVVpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The complex is roomy. Stories facilities are easy to get And very accommodating.",
"date": "2026-05-18T21:04:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, John! We're glad to hear that you are finding our facilities accommodating. Your satisfaction is our priority.",
"replyDate": "2026-06-06T15:27:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e10024b8-fb81-4549-b748-c79dd87ce304",
"author": "William Hoover",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHqBcnvGPD8bzvCE0c-I48Nr3-SIGx3T8W9yKSJzL1NvHYTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "6 years I've been using the Holland rd facility and I've had nothing but a pleasant experience.",
"date": "2026-05-06T20:39:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, William, for your positive feedback! We're grateful you have had a pleasant experience storing with us for the past 6 years. Your satisfaction is our priority, and we look forward to continuing to meet your storage needs.",
"replyDate": "2026-06-06T15:27:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4ca6a09-8f01-4577-97b9-0e2f06250eee",
"author": "Teddy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKb_cfH6LgcEgx1j4_7BlmPbr6M7FoTZ1ZKVj9XgIIuNtdeDQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-04-23T21:22:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Teddy! Your positive feedback is much appreciated. If you ever have any comments or questions in the future, feel free to reach out. We're here to help!",
"replyDate": "2026-05-06T15:27:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22a1fe75-a0c2-46c5-a71c-08a98773dfaf",
"author": "Stephanie UPTZ",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCIcS-6eU5npoxWAVSguWdsz2ETnmw1E3bsznhB2Jzg4hL2um4aQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are amazing they send reminders remind you of your payment they make sure your insurance is up to date the communication with the staff is amazing clean facility as well",
"date": "2026-04-23T18:58:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stephanie, thank you so much for sharing your positive experience! We are delighted to hear that our staff has been helpful and that you find our facility clean! Feedback like this means a lot to us and we are grateful for your support. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-05-06T15:27:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6f44d9e1-a855-4531-9530-4de922b13326",
"author": "Tylique Wynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIb1znpsXRPn9Z8tfDFNeoM9GWwnk-FqJpE5gpzoDMuYBkjPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-20T19:12:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tylique, for the 5-star rating! We appreciate your support.",
"replyDate": "2026-05-06T15:27:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72846219-ed6d-4498-abb0-4bac4305cfe9",
"author": "Jim Setzer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX49Dn7MZVC8KYtlW24gtXK6l3d3G8-y9GroXGKBU3-yraK0Pxj=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Site is well maintained. My only gripe is that the entry keypad is bent back so I have to get out of my car to unlock the gate. Booking a unit is online only.",
"date": "2026-04-17T11:34:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Jim. We appreciate your feedback regarding the keypad and will look into this.
We also have customer service available by phone to help with questions, reservations, and rentals every day from 9am-9pm. We greatly appreciate your business! ",
"replyDate": "2026-05-06T15:27:16.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "17bbd4c9-c223-4eab-a8b8-864995d25e03",
"author": "John Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvj2W3ekZ8fnh4hojcTJ30nZmRU8gpASTxWzWcX02fhlFigA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-13T20:45:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, John, for the positive 5-star rating! We appreciate your support. If you have any comments or feedback in the future, we are always here to help.",
"replyDate": "2026-05-06T15:27:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12c30ae2-b80f-4057-b158-b148afb2ac66",
"author": "Alden Burlingame",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcaFuHsH2iGkzHt8X2t-YWJibepF70LUymmNyHNZAPUHRZ0tE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Much more affordable than my old storage space down the street and in much better shape, we'll maintained.",
"date": "2026-03-31T16:04:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alden, for the wonderful review! We're glad to hear that you are happy with our facility. Your satisfaction is our top priority, and we're grateful for your positive feedback!",
"replyDate": "2026-04-06T15:27:16.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2dcc9362-7da2-4682-aa58-57f6e2226863",
"author": "Pastor Jeffrey Witt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW55sWibbQ4Rd429_9FYZjJijc4Ej2qR4zF77noyhNmKzmzVomD=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-03-02T21:32:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive rating! Let us know if there is anything we can do to assist you in the future. We appreciate your business.",
"replyDate": "2026-03-06T15:27:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60e6e992-1a10-472c-b57b-7ce72ee348c1",
"author": "connie moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWaxQ4jvWXz_5CnjvQdj_UQp2molsG3NbEZrU0DFVsUF8rQseG=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Been a loyal customer for years and still using them this day and I have a family member using them also..thank you",
"date": "2026-03-02T21:24:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Connie Moore, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:27:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d0fb99b-325a-499c-8d9e-3b1411689934",
"author": "Michelle Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU81V9Famibpey2svk7YiGivXKNuy9-ZykNXG8r5y_miZLnPUU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack Rabbit is a wonderful place for storage. It’s safe it’s clean the customer service is professional. I love it. Thank you for keeping our items.",
"date": "2026-01-24T22:35:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Michelle, for your kind words and five-star review! We are pleased to hear that you had a positive experience at our facility. Your satisfaction and the security of your items are important to us, and we appreciate your trust in us. We appreciate your business! ",
"replyDate": "2026-02-06T15:27:46.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "36ca124a-9d13-4532-b853-1ca354f48a45",
"author": "Thomas Bishop",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKtnMGmKsUjYdl0GI_MNQiKv35KSh7FdhTRK46BFcCrUA7hw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent storage, convenient, and safe",
"date": "2026-01-12T21:25:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Thomas! Your feedback is appreciated!",
"replyDate": "2026-02-06T15:27:46.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "12f83b02-88ea-4489-b9e9-70f118a555f7",
"author": "Sheri Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoIkrPqHXpNVFFXBGRrlEhOI_k8V7Tt82p69XFEE0lmDPvVg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have utilized Jack Rabbit on Holland Road for 3 years now, conveniently located between the Timberlake shopping center and the WAWA on Holland Rd. The facility is clean and well maintained also offering easy access to and from the property.",
"date": "2025-12-02T08:36:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sheri, for your positive review! We are pleased to hear that you have had a great experience with us and appreciate your continued business.",
"replyDate": "2025-12-06T15:27:46.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "973c0f16-3fd5-4248-8326-c36592c0a4fd",
"author": "Teri Silvernail",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIekiYQ2Dp8ylHbJ5vunrGerE6QJWhebdfZJwhdbax06OQYeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-24T21:22:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words and the top rating, Teri. We appreciate your business!",
"replyDate": "2025-12-06T15:27:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f40e6a18-7dab-4c6f-a2dd-37ce1e527c87",
"author": "Jos Sot",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLKVGHKK9GsN1PwBMfEIbFZJEbKRmqTDkarhbj96ld5ci65zk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service",
"date": "2025-11-20T22:11:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jos, for the great review! We're pleased to hear you had an amazing experience with our customer service team. Your satisfaction is our top priority! Thank you for choosing Jack Rabbit Storage! ",
"replyDate": "2025-12-06T15:27:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24b088d5-0478-41fc-99ef-ddc19e2a5356",
"author": "Sheryl Walls",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTj9fqUTaviUaquR2tYGNEPyrCrkHkxvn-nYlF7hSdO1p9MqAp=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice facility. Fair pricing too.",
"date": "2025-11-08T12:45:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sheryl, for the positive review! We're glad you are happy with our facility and pricing. Your satisfaction is our top priority. If you ever need anything, feel free to reach out.",
"replyDate": "2025-12-06T15:27:46.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c6e551f0-c90d-4883-895c-90be2121c7f1",
"author": "Claire Savage",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbQbbIk0I84kbprCURWOlJ7_0NSnyT6oOmVW0PeLtkZnPt5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-09T22:57:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Claire. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-10-06T15:27:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d43a756-dd72-40a1-97bc-ab7b062c8178",
"author": "Mo Mo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBm-pBeUsVv2krgZU-Vm-Yq9Sm4N91StUMin0Q6-hSfPjP-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-04T17:54:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mo. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-10-06T15:27:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c27a16c-bf95-430d-93bd-6a87fc541743",
"author": "Mike Rilee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfYUZ_98gkm2VxnAwPFLuvTvP6Ul3mpHnjHcRnmOu3KmgDDA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "When is your office open today so I can bring a payment",
"date": "2025-02-08T20:01:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mike. We appreciate the kind words and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-06T15:27:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d4d3b977-07a3-4bd2-b118-899e15799f9f",
"author": "Todd Napolitano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9AHnTNXGcxCH4yrj-5rMBTYdmb2zukxtsfiH0h-fTCjaP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-11T23:03:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Todd. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2024-10-06T15:27:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b689cc5-ca78-4049-99d9-d630a05e673c",
"author": "Lisa Oneal (Skatermomof4)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxz7p_vwvE3QZsT4dIIEbDqRczQfnCNk4bkAp5B7D4REKgm3s=s64-c-rp-mo-br100",
"rating": 5,
"text": "So easy to process the rental agreement online. Great start up deals and we were given a FREE expensive lock! Great experience! So far we are very happy.",
"date": "2024-08-27T23:00:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your review, Lisa! We're glad to hear you had a great experience with us.",
"replyDate": "2024-10-06T15:27:46.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "aeff9b3b-7843-4b13-a7fa-51b4b67c7919",
"author": "Millie Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBS74OrwauxcE-KfspswOLv_UPg5wqyFcZTCX762wBfo3aP8sx=s64-c-rp-mo-br100",
"rating": 5,
"text": "First, I have been using this location for 6 years of which I have never had an issue. Ongoing updates to the property and units have increased the value of what you get for your money, time, and overall piece of mind. Second, Jason is amazing!! I recently relocated my basic 10 x 20 to a climate control unit on the property and Jason made the experience seamless. Jason is a true asset to Jack Rabbit and I appreciate the excellent customer service and quick and easy process. Thank you!",
"date": "2024-07-01T17:41:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words and loyalty over the past 6 years. Jason truly is an asset to our team and we are thrilled to hear that he made your recent move seamless. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2024-10-06T15:27:46.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "27613cf1-9550-4e7e-bdad-55d8104a8621",
"author": "Sandra Morice-Schubert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKqFpUR15ryAXGrVGtQB9iu14oDnP5eGSKwy9NcwdLS8xm0ahQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service after hours. Easy to rent a unit and very clear instructions on how to secure your unit once you are ready to use it.",
"date": "2024-01-12T21:58:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review Sandra! We are happy to hear that you enjoyed your experience with us!",
"replyDate": "2024-10-06T15:27:46.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0eeec63f-d95b-440f-bc93-3de42b00fc55",
"author": "J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIX6hFVXlGH7I2hAb8aAidkOz4pKked68UDdU6ezyphpe182g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a fantastic experience with Jason at Jack Rabbit Storage on Holland Road. His attention to detail, expert advice, and patience in answering my questions were truly commendable. The facility was immaculate and secure, reflecting the high standards of service Jason provided. He made the storage process straightforward and stress-free. Kudos to Jason for making my visit memorable - I'll definitely be recommending this place to friends and family!",
"date": "2023-11-07T17:03:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gary, we're so grateful that you took the time to share your feedback with us. It's our pleasure to help customers like you. Have a wonderful Day!",
"replyDate": "2024-10-06T15:27:46.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "148b1e14-f38d-430a-b1f4-41387f0d70da",
"author": "Epilala Tauwala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ44XdObJ5hvwBSo8CBpiV4ty2VLJSk24tWVqRaErlDQh063D6B=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jason was incredibly helpful when we were having difficulties getting into our unit.",
"date": "2023-09-30T14:48:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Epilala for your kind words. Jason takes pride in his work and it loves it when his customers post about it. Thank you again and have a great day! ",
"replyDate": "2023-10-06T15:27:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63d5ddd7-4beb-4a4f-acf6-6847f406ec10",
"author": "Michele Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKG8Yx-xgNTzpSdX1_H1Lrie7gKuKYInH2FyhNLmlTtNJNN4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2023-07-06T06:11:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Michele. It is much appreciated. We take pride in providing the best storage experience.",
"replyDate": "2023-10-06T15:27:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c35d7d9-6096-45e9-874e-ffe2e50802b9",
"author": "John Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH07VU6avvUWvzaWuaRTDwsVybqbawBa-5WeyiRsYH52QD5u0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jason is the best man for the job.\nVery knowledgible and accomodating. He is a keeper! Thanks",
"date": "2023-06-17T18:31:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, John. It is much appreciated. We take pride in providing the best storage experience.",
"replyDate": "2023-10-06T15:27:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c9423c5-c91b-48b6-8e47-51d43d15b364",
"author": "Michael Manteo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiKCkvZPOY5aCRZd7qGMWDm2PHIiA_qJM9zjUxsnwFOqpXdg74=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Helpful and curtious service.",
"date": "2023-05-15T15:47:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words for our hard-working staff. Thank you for choosing to store with us. ",
"replyDate": "2023-10-06T15:27:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "466d7a4e-e2f7-4260-95a9-05b6f33ca4a5",
"author": "Anastasia Bernier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV92dUUt9Z6L5jcI1D4JFJFXdKmgqIOSvWaSdzCC9xdFT7N0iuR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jason was so nice and patient with us!!! He talked us through everything and made the process super smooth and simple. There were also two super sweet cats, Oscar and Kyle!!! I would literally go to just hang out with Oscar and Kyle. I highly recommend this place with the great atmosphere",
"date": "2023-04-12T21:59:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anastasia! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! ",
"replyDate": "2023-10-06T15:27:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a79f6f53-417f-4ce0-a7a9-90e82f991e56",
"author": "M.Antoinette Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqC1j38H8vU_gWNZh8PHWRFHB_2PEZL17pqrIIhVM1vI7MpPYQfg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The sales representative was pleasant and knowledgeable. He took the time out to explain the days and times of the storage office hours and their rules/regulations of how to access the units.",
"date": "2023-04-02T09:38:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi M.Antoinette! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!",
"replyDate": "2023-10-06T15:28:19.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6a6b7f17-2592-477a-b148-049294cef23d",
"author": "Tomas Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_MlC6mpcl7lByGfKSlq7s7MYg0zSDa7p-vGvyuziBNyLvl1IM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jason did a great job helping us find a storage unit that fit my needs. Paperwork work was quick and painless. Jason was very informative and knowledgeable.",
"date": "2023-03-14T15:15:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
"replyDate": "2023-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b52b4f91-0b37-40d7-866a-fa9d1d74c723",
"author": "Tamika Bota",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVMnyko1Ogc66L6s78-ySeYHf0My1KAKyOwHawhknGC92vxqeM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack @ Jack Rabbit on Holland! Amazing and so efficient and truly understanding!",
"date": "2023-02-09T21:18:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reviews like yours highlight the joy we have helping people with their storage needs. Thanks for your kind words.",
"replyDate": "2023-10-06T15:28:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72752803-c975-4f0f-b9be-659122bc787c",
"author": "Harold Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwiFO_sBJLhehDekS5ZOHVznm8dI8K4c89mSAIxNn8vu7sPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been using this storage unit for almost a year at this location in particular, and have been nothing but pleased throughout my time there. Jason is a super relaxed and understanding manager, and helped me set up my storage unit with zero issues. The 5x10 is what I went with and held a decent amount of my stuff while I figured out my next living situation. Since then it's pretty much the only storage place I recommend to anyone who's looking. Thanks again y'all!!",
"date": "2023-02-01T18:09:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Harold, Thank you for reaching out and providing us with valuable feedback.",
"replyDate": "2023-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb307ef5-20a7-4951-b952-dd0b9c262948",
"author": "Dennis Aragon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgwG3_2nVIkY6OnBV3N-8licI1DrI5BppU4ce5RnybxSv6NQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was amazing and made my experience a fantastic one. She definitely made me feel comfortable with my choice of company. Highly recommend if in need of a storage unit.",
"date": "2022-08-19T17:30:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dennis, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6df318e8-883b-46ba-956d-5290771d517e",
"author": "Ryan & Keri Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4vPnDrEDUj_XaQn-5cUKyWhTruHC-San61s3KmNEiY7uJlNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was great!!!! Really kind and patient with my elderly parents and their friend. She displayed amazing customer service skills and compassion towards her customers. Thank you!",
"date": "2022-06-30T19:57:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ryan & Keri! You've left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us.",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44e884ad-68fd-47b1-a9bf-3785f3be35cd",
"author": "William Medina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKsRjAq5j-JPl0QW4SbbMaypMSr1b51vVOIv6D7zz_5YwPPhXz=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good location, relatively cheep\nWent there on June 18, 2022 to empty 2 storage units and due to unforeseen circumstances our move became complicated. The manager was so helpful, he went above and beyond to get us going. Help like that is unfortunately hard to come by today. He has my vote for Storage Manager of the Century! Thanks so much again.",
"date": "2022-06-23T17:13:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, William, for providing your feedback about our Holland Road Jack Rabbit. We appreciate your comments. We value the comments of all of our customers and those comments are an integral part of helping us to maintain a high level of customer service.",
"replyDate": "2017-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "abeb0322-00df-4c94-b5fe-46a72b59645c",
"author": "LISA MEDINA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUci9vevJNqr5KOHmD8bHOJ4inwmK2Oasop9OZ-sO6dxJsRu50=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Autumn was amazing at helping us out. She was very helpful in suggesting how to pack stuff and suggested several products that we did get. I would recommend this facility as the staff is very friendly and accommodating. We have had our stuff here fir years and would highly recommend it.",
"date": "2022-06-18T15:06:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Lisa, your kind words mean a lot to us.",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9ac51ae-d256-4f9c-8e4a-3ccafca5edfa",
"author": "Jennifer Yoder-Stedman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkqlMfWniJs7vXlxLyR9XAEhzn4F0D5sFGNkJgZiyHRGNA6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was awesome and helped me out with like 20 minutes left tell they closed. Really appreciate all her help.",
"date": "2022-06-03T21:43:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jennifer, Thank you so much for taking the time to leave us an amazing review.",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "20d6db19-18a2-4041-8406-f5e1a0b894f5",
"author": "Benjamin Alger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSMXM4n1fmb1GX4lhCDLDa03xzpV_9itXNsc6KaFRL-RkVosZf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jason was extremely helpful in my move out process. He was very professional, courteous, and knowledgeable! I would recommend using this Jack Rabbit storage to my friends.",
"date": "2022-05-28T16:22:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Benjamin, Thank you so much for taking the time to leave us an amazing review.",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79ad1f98-894c-4b89-b620-33d6e5a02d4c",
"author": "Jason Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV91FfFPdHCMvKlMiV-ZFlZE0IGPrYSC8n9vJFM5867sUzWfgS6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and friendly. Autumn was very helpful and professional. Seamless service. Lifelong guest. I might move in.",
"date": "2022-05-05T16:17:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jason, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5dc195c3-b80d-47f8-a8a8-8d57393372c4",
"author": "Danny Nieves",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuOTwPUJ8eTEi5pcGcQZzR7mRTWabj1vUGNgnX0jF9ZER_7Kya=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was helpful and kind. Even provided a water and towel since I was hot! Rent from here! Clean and well kept",
"date": "2022-05-02T19:23:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Danny, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4371f1d9-1b1c-42a0-8f73-91029f695f13",
"author": "gDavid gKinsel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCkQNlr-GvIF1Ad8SGVfJj90D_SpNHNAM6hLffs6z8nNlHwg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff. Made my transition for selling my home easy.\n\nMost definitely if I am near here and need a storage, I will use it again.",
"date": "2022-04-28T20:41:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gdavid, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4e825b02-275c-4c8c-ae97-867690445e7b",
"author": "leslie frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvzJNvkK97cAYp6lK_n7EYlTNZ74vGcvl-Nr8IIR7f_OdHOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was very helpful and friendly. I would recommend this storage facility. We have rented 2 units so far.",
"date": "2022-03-31T16:59:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Leslie, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2fe4863a-6f40-463b-8f06-b88a0130716f",
"author": "Jack Bro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZCZQ-CLn5FhHt8S-m9GJk2VfJ31pB6NK_220lkFbhPF1uTY0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a storage unit, Autumn was helpful!",
"date": "2022-03-29T20:45:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18ff1b2b-a4db-4a2c-a7de-5685953b951d",
"author": "parish nivante",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0ehnBZumme0Nn0Tp3g-qeCYWB_WCizBC6C2ZUF4KkzydCiJAe=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was very helpful",
"date": "2022-03-29T19:08:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Parish, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6d3e4336-126d-4ae4-8030-4b11ea967704",
"author": "Ronnie Whitehurst",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj7Hcdm0IUJPma916Nu4eYZFfp1PWyh3OYPQXNwDncbbZixg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a unit here and the young lady Autumn was very helpful and demonstrated amazing customer service!",
"date": "2022-03-24T18:34:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ronnie, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "54284016-46e6-4c7f-97cc-8a0fa538efd6",
"author": "dylan ayers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcqHHAs-r7qIGG55jSfol-gdxxEIQvpkbGiNgSE1Jd10h21g=s64-c-rp-mo-br100",
"rating": 5,
"text": "5/5 location. Even though I did not decide to rent a unit from this property, one of their employees Autumn was extremely professional,courteous and informative on the phone.",
"date": "2022-03-11T15:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92638b03-594e-4a9b-9093-09b2d4f57ede",
"author": "Bryce Neuhaus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJEFi6c9gr1RyKNNyTsdNAHB-xyDPUuhDUkGA5fDaXTEjL-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Entire Staff are a delight! Prices are reasonable although fluctuate online +/-$25, Units are well Maintained and Clean, Hours are a little Restrictive, Additional $10ish fee for insurance and potential late fees. Overall I'm very pleased with this location and my service. 5/5 would rent a closet/garage here again 🤣",
"date": "2022-02-16T22:02:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bryce, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "96683011-b92a-4731-b14e-509d458bc334",
"author": "James Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZI9C6UVjpFqIQPGIcyE9ayfYtK_k1OdW-Fue9hS9dnBch9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jason was very helpful, polite and professional. Very knowledgeable.",
"date": "2022-01-31T17:28:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dd7c0b82-1a2d-415f-af93-f66a196915f5",
"author": "mukhtar pady",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJd-ZSVxvp74Jh4bMB_-d-iD4Hso4F0qNDF9pbOahfUyt7HNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-31T18:22:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mukhtar, out of all the ratings we could get, 5 stars is our favorite! Thanks for taking the time to rate us!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c3130017-d22b-404d-964c-fc5fd3984db8",
"author": "Tee Hines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW-rMkaxC1QcVa1kenDYI0MF2Bn0-Z44by6rN-vbMZVW9Vqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-31T17:23:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tee, out of all the ratings we could get, 5 stars is our favorite! Thanks for taking the time to rate us!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24e4ac00-fc0f-4fda-bdbb-b503fec65e9e",
"author": "Alexsis Bowers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHa7wGNDKQnVvjjMzYbKHFNYdg_0Nr12aQuCB7A7bbmWG9jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney & Jason assisted my fiancé and I with moving into a storage unit & the customer service was absolutely amazing. These guys are great!",
"date": "2021-12-31T17:22:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alexsis, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac7bff07-fe2c-4c91-85fa-3190dfd9360f",
"author": "Yuriy Shtanko",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGqFc_gBL3U2sLHXguYIEi1UwCI17n1-VybYbICEHq6QScmHY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic location. Jason and Sydney were the kindest and they have two sweetest cats Kyle and Oscar living on site that greeted us. Sydney was super helpful checking us in. Would definitely recommend to a friend.",
"date": "2021-12-31T16:16:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yuriy, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d175e6f3-1798-4780-ab4b-7252a5ca7a91",
"author": "dani leigh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIR6HSnYYUF_uFBN216Ai11LpCEzQVfMh8e4nXiP1_mZapIsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely love this place! Sydney and Jason were so helpful during our first ever time renting out a storage unit. Everything went smoothly, Oscar and Kyle also made my day (if you don't need a unit at least come see the kitty's)",
"date": "2021-12-31T16:12:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dani, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "304a8c78-b162-4417-a766-504f4c192437",
"author": "NyunGenesis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVp2h0JxqzBmjsoA46Yifrc4u16b65tb-5MSyudZXUC6L6CfYnXtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The crew here is amazing and as rough of a month as we have had, coming in to the fun surprises of the kitty's as well as Sydney's quick and efficient help. Jason was also extremely helpful and informative. Thank you guys so much!",
"date": "2021-12-31T16:11:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nyungenesis, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a612cb8c-1d5a-482a-8b57-d5c7ac3d4d99",
"author": "esa simon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWImMvE8LsHwFcxR8Txa8ek-Xy9rE4XH5YK4BwXMFlvL-Trz4l3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney had amazing service here at Jack Rabbit!",
"date": "2021-12-18T16:55:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Esa, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da6956ce-e8ec-436f-9c24-fc32b88f5e3b",
"author": "Michael Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJT_7rQBkcKIxmuXQ70aWzfkS3jRNfIfW4jZbGn9cyB5sZ9bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-17T22:34:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, out of all the ratings we could get, 5 stars is our favorite! Thanks for taking the time to rate us!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c66096d-f129-4666-bafc-029e46d3337a",
"author": "Kayin Kye Ecklin (Kayin'Cemal)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdNVHCuujfY7l23-f2qgGJWm9Wius0pquKCjpXo1v7W1jgjSdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jason was amazing! Excellent customer service with a warm and inviting attitude! Will definitely come back for more service!",
"date": "2021-12-15T17:24:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kayin Kye Ecklin, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d6d8b9aa-ecf6-46ef-a5d5-8dab8100c97e",
"author": "S C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3UBB-30LUuY4Ej3x-IQj8eGyChoKgQF9wn017Boy8el0CKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely helpful and kind staff, always felt reassured my things would be safe and cared for and very accommodating! Jason was a huge help from day one and just a great guy! Thanks a ton!",
"date": "2021-12-15T16:54:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "S, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5158e4ed-9ee2-4148-8451-7097641d8d49",
"author": "Eugene Cowan II",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIusjdxRNzq2HvmMvyOKzX1IV7HIcfi1nsCa9eGfiiO16kngjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Check here was very smooth with Sidney she was an awesome person with great customer service. She explained to me everything about my storage unit and how to make sure everything should be stored. Units were clean and have very high ceilings",
"date": "2021-12-09T15:38:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eugene Cowan, we love that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7a21ed40-82cf-4c9b-adb5-8f3f8150c6cf",
"author": "sherri annan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjlv_Mrfo4qpzcX5X20xTNjyEJDc24ugvONEmi4fVtNzct1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney and Jason were great!",
"date": "2021-12-02T17:45:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sherri, we love that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c79ad61-026e-4aad-a7fe-580173efbf04",
"author": "Jaron Waters",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6MS4ZNx_P9RtSTeHtT-YErOXdCSloExq7xIVbpHPX5-a2cw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location and easy to find units. Sydney was super helpful and great to work with!",
"date": "2021-11-29T15:32:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jaron, we love that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a990d32f-1f4f-4df3-907b-4cac79489d4d",
"author": "David Crass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZLks-Ku1ILXG064uL-F7-Qw5VZUE2sfbt0yeFSzSYXC2mZxPD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was fantastic, highly recommended.",
"date": "2021-11-18T16:58:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, we love that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "603a3854-6cf4-4f77-8210-b036823a261b",
"author": "David Theodore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPAlxVu-ceW2I00VjGrtkTFstcUtgiCcH4geMyn48LcBIvdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney did a great job",
"date": "2021-11-17T17:18:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8acc51da-6d7c-4250-947b-1a2939028f7d",
"author": "Jacob Perreault",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-ZZ7wcFdNZSRFavNG-e8sswfZfVQedSUlANrIdXvNfqggQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was a great help with the move in process!",
"date": "2021-11-17T15:42:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacob, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8d13bac-2500-41d9-9446-658e7298f2cf",
"author": "Archie Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlsoZIDyU4W14XGI3pVJJwG1l4nRMfyzJiYGkIje_X7CN8yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was most helpful person and kept a smile would recommend her to anyone that's in need of a storage",
"date": "2021-11-09T20:48:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Archie, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7770f2d3-336e-48a5-8e06-f99f612b226f",
"author": "Jacob Struthers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhHSp7Q6fuI_yUqq9lry6rXn2hyXskZJv9TpF0JtwsOIzu9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was extremely helpful!!!",
"date": "2021-10-16T16:16:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacob, we always love to receive a positive review, and we appreciate you taking the time to rate us! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e292f13c-64a1-4a46-9eeb-35ff2773ff59",
"author": "Cindy Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfNzFFAQmcqDcY1Re5LKuAtEoo3yRV1uOOGjaUmHBrQ5xC0oDW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jason Lexa was awesome. He was very kind, quick, efficient, and helpful. This whole experience couldn’t have gone better.",
"date": "2021-10-11T20:22:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cindy, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3d200552-2c59-4736-a48b-7178389a49f5",
"author": "Fallon Whidden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBy6J9p_Cs5LqrS5emw_Ec0_8dSFn7t166oLgW4XdcLM1sZmey=s64-c-rp-mo-br100",
"rating": 4,
"text": "I had a great experience today. Autumn took such good care of my mom and dad today with getting them a storage unit at an affordable price. She was friendly, knowledgeable, and extremely helpful. Autumn’s great with people and you could tell that she enjoys her job. I would recommend anyone going to Jack Rabbit to ask for Autumn!!",
"date": "2021-10-09T01:08:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Fallon, we are thrilled to know you had a great experience while interacting with Autumn at our Holland Road location! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:53.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "69d712d7-b712-418d-ba8c-521b3b09f224",
"author": "Fallon Whidden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXo28UmwWkIsy6sT2wdgHMS6jmTyjZ_RI0y_d_GDtemrgnvqZOV=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-08T20:14:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Fallon, thanks for the positive rating! We appreciate your business!",
"replyDate": "2022-10-06T15:28:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "206cb42e-fd2b-44dc-aca6-cbedd78c688d",
"author": "Lady Knightmare",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBLmTnsWjxOiLcKoNICM7Gz5Dqnwg3SiirklmRRdWBenR6Pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jason is absolutely amazing and definitely deserves a raise and a bonus!!! He has really helped us have some hope in a dark time in our lives. Found us the perfect unit for what we needed. He was extremely kind and helpful with everything.\nThe units are extremely clean and have nice lighting. Definitely made me feel comfortable about putting my whole life in there.\nOscar was also very comforting and helpful through our process. Will be recommending to everyone!",
"date": "2021-10-02T18:22:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lady, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c4e67d0d-ec07-41ed-a640-a78c6efe5cc3",
"author": "Marie Reddish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoTjaatw1cYYzFN5FwsPi9n5GvMBcANmPj-Ij4VAxEsKGDIg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean, helpful staff & keycoded entry gate made storing my stuff easy & safe 👍",
"date": "2021-09-28T14:47:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marie, we're thrilled to know you had an excellent experience with us! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9b33ff7d-659f-4e82-a691-c59c11f6c5de",
"author": "Brenda Wilkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqyuTQfXEnsunDxH-nvHTUeJJd-CSqID-Lh8YmqnNa2Zbugw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Jack Rabbit storage was easy breezy. I received a tour of my unit and was informed about the rules and regulations. Signing the paperwork only confirmed for me that I was making the right decision about where to place my belongings in storage.",
"date": "2021-09-20T18:50:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brenda, we're thrilled to know you had an excellent experience with us! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7d6d97ea-b845-473b-9553-becbc93548d9",
"author": "janice broadwater",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJV7ec8Eo5de4QVFdBRwalGqaFLH4ESp4Nqlco4ywq99DIwVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean. Keeping my sons things in tack for years. Great place to store your things.😊",
"date": "2021-09-12T16:08:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Janice, we really appreciate you taking the time out to share your experience with us! We strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "064ea8e6-a8a1-42d0-976d-ec361eab0835",
"author": "Jairs Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrDQ78ifB-pI2C4An4ieQU3DKQGF5qmKK3ZPezby9fErEMXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was very helpful and had amazing customer service. She was kind! Will be recommending this facility.",
"date": "2021-09-11T16:00:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jairs, we really appreciate you taking the time out to share your experience with us! We strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc14342e-f517-4f9a-80e4-7701da84bb0c",
"author": "William Rossey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkalK0zTxK-iSSYzNmGr_lFUZ8cgomzOI3-Zri2yOu5tynyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autaum was of great help today have been struggling with other storage places and she helped me out 10 out 10 would recommend to other.",
"date": "2021-08-31T18:39:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "William, we really appreciate you taking the time out to share your experience with us! We strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7da212e-7468-4a4f-a599-32134a791da7",
"author": "Lamont Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4m8bp2z7sMUWMPQpQN6oZh-lCscg2VXVK6LgmHX2sLcLEBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was helpful.",
"date": "2021-08-20T20:51:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lamont, we are so happy to know you had such a great experience during your visit! We really appreciate you taking the time out to share your experience with us. Thank you for choosing Jack Rabbit Self Storage !",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5f0f911e-985e-47fa-88db-580267ae0c2c",
"author": "Travis Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAQMiNTkjKRZ12l2_twCph8YxahaTEVcByO7BRBjPZdArAGA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-07-23T14:13:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Travis, thanks for leaving a five star review of our Holland Road location!",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0195653-46cb-46c8-bbc5-0b93826843c1",
"author": "Deidra Nicole Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKS_z37rzuW-FL0ZcF7i5w4zRW_IPctEmzwpQKwsPbIFOKkU8Mcg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jason is awesome! Very professional! Excellent customer service! Always helpful and understanding. Thank you for your amazing devotion to your customers!",
"date": "2021-07-20T15:29:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deidra, we are so happy to know how awesome Jason made your experience during your visit to our Holland Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b01dfa77-34ae-411b-94c1-2effeca5eea8",
"author": "Troy Williams Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVMnzC3flTtgYf47rTkbKQWiQUlugbt-T2-dTtRUFCQ0I3cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was so helpful!",
"date": "2021-07-14T14:31:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Troy, we are so happy to know Sydney was really helpful during your visit to our Holland Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3fd29de8-dfc7-487e-a01c-346d543eedd9",
"author": "Tonya Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIB1g_oVNmiE8_a14pBD4g8bFKvKM-T8gICSC8-_tfq7ssZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was great thank you so much!!",
"date": "2021-07-14T14:30:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tonya, we are thrilled to know that Sydney was so great during your visit to our Holland Road location! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93de2b1d-e744-4488-9844-69c729935339",
"author": "Anthony Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOJ8dRaQC4LrYARAOt2t-JCDsnoHAOvO-TD3L-XQJYTLioVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m a simple man I like cold beer blue jeans and the ol Stars and Stripes\nBut when your worker Sydney answered the phone I knew life shouldn’t be just simple she opened my eyes to the finer side of customer service",
"date": "2021-07-12T17:34:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anthony, we love that you can now see the finer side of customer service after interacting with Sydney at our Holland Road location! We appreciate all our customers, and we thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e201441d-9140-4ae5-b1b3-1760343850b0",
"author": "Kris Stasse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxggLMzE8s1XiexsUYRfdE66RGtYTvOWK5P0HbCVWEU_1BaVvD=s64-c-rp-mo-br100",
"rating": 5,
"text": "SYDNEY really took her time to help me pick out the right unit for me and my family! Really appreciate her!",
"date": "2021-07-12T14:31:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kris, we are so happy to know that Sydney took such care in helping you find the right size space! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "6f2547ff-2515-40eb-b4d3-58d17968e5fa",
"author": "Colin Udoh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIJFd3QIzthHX0CihLFHvjUrv68g30AyuUNms-L9MswMLYPzP--Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jason was very nice and helpful. The free truck rental was helped too",
"date": "2021-06-26T17:07:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Colin, we are excited to read how helpful our manager, Jason, was during your rental experience at our Holland Road location! We also understand that trucks come in handy when moving, so it is our pleasure to offer that help to our customers! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e3469ff3-0859-45e0-93e0-fe97a5b1529b",
"author": "B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzMPkj8bly9K_TMZTtpkGoM0H2oh63j-m3kqLz5Sen5XcYzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was very helpful today when I came in to get a climate controlled 10x15. She walked me through everything and was able to explain the details. She took me to the unit and let me inspect it before deciding to rent. 10/10 customer experience, thank you!",
"date": "2021-06-26T15:32:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "B, we are so happy to read your great review of our Holland Road location and Sydney's excellent customer service! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10fea20c-9eb3-45bd-ac62-a30cce080d4f",
"author": "JLHerrera Scarl3t4lyf3",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUom0ieGZagWLTFiEI0apEKcVgrO0hdfKwmP8RsO4K03zUTNpBlVw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The lovely Mr. Jason has been ever so kind. I had issues last month from previous team members, but this gentleman really made my day in helping me. If you get a storage unit, go to the Holland Road one. Great staff, friendly environment, and wonderful work ethic! Thank you again Jason! 😊\n\n5/29 Sydney was also amazingly lovely!! Thank u both for an awesome storage :)",
"date": "2021-05-29T15:33:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "JLHerrera, we are sorry to hear you had some troubles with a previous staff member, but we are glad to know Jason redeemed our Holland Road location for you! We appreciate your business and thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "acea3a46-3138-40cc-8338-7449a22c38dd",
"author": "DIE KOEKIE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs75eRa_U9lF0ir7W3BNWWyo_2ujhVNpbD5Vxwa-DcUsOReQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff are very knowledgeable and helpful. Thank you.",
"date": "2021-04-30T22:15:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review of our helpful staff at our Holland Road location! We appreciate you business!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c88d037-77ba-4e49-a043-91b6317180e6",
"author": "george brickhouse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5NCkxWTM6gWBKQk0JjosELbTOzL0UMGjM6bhG3gtjcjD94Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-19T15:19:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a rating. We appreciate your support!",
"replyDate": "2026-02-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8f6e32a-6a5e-49b2-a89d-154fc2f65266",
"author": "Carmen Loveless-George",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGyp453ecvqZmpm7i6XIj-Bshpsp27h1NcURnJujpmUX7FjlmOMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The guys here were so helpful. I needed to move my van and just had a cesarean section a few days before. They understood I have limited mobility and couldn't stand at the counter and helped me get a seat I could actually sit in comfortably. They helped me with every part of the process. I really appreciate them. It would have been nearly impossible to move in without their help. Perfect customer service. They raised the bar.",
"date": "2021-04-15T16:04:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Miss Carmen Renee, thank you for taking the time to leave such a wonderful review for our Holland Road location! We are thrilled to know how helpful our managers were during your visit! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "4c8cc03c-1f46-47a2-80bc-2fce317dbac6",
"author": "Ana Muntean",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4Z0BQl9UAfeEVGWNak5oEPNEHwBL0JbrzavtSW4TYiy-hOJ54=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service by Jason! Great location and felt safe also. Highly recommend!",
"date": "2021-03-30T19:14:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ana, thanks for taking the time to let us know how great Jason's customer service was at our Holland Road location! We appreciate your business and recommendation!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "df0212f8-4650-4231-936e-30d8e6dc41c5",
"author": "Terrell Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQ-CoqipYT-SmYsIXNGwrQy_t84Sh___F_XulDROriLe6ENQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Experience with this location was great Jason went above and beyond with his professionalism I would recommend this location over and over again .",
"date": "2021-03-27T21:39:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Terrell, we strive for the best possible storage experience and it sounds like Jason helped us meet that expectation with his professional customer service! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "caabebd9-72fa-4069-ad80-c6f387beda10",
"author": "duhhmegasaur",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAhzNFD-77O8qXGK_1WTmqsLVw6q5zGWdD41ds2OY2c2tQubVy=s64-c-rp-mo-br100",
"rating": 5,
"text": "I don’t normally write reviews, but my experience with this facility was top-notch! The manager Jason Lexa was incredibly helpful, and patient with me, walked me through the whole process as I’ve never rented a unit before, when I’m ready to rent I’ll definitely be renting from him! Also Kyle the office cat was the sweetest fellow! Definitely check this place out.\n10/10",
"date": "2021-03-25T22:56:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to know you were met with top-notch customer service during your visit to our Holland Road location! At Jack Rabbit Storage, we strive for the best possible storage experience, and we are excited to know we met that expectation! Plus, cats!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b88c316a-2e80-4865-99e4-5d01c8df03fb",
"author": "Melvin Bryqnt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9ylU_cZmy79szcXPyTuv3rXyVf6b8NkJiCIjZvN-PokoppA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carley was very helpful and professional",
"date": "2021-03-22T20:19:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melvin, we are so happy to know that Carley was so helpful and professional during your visit to our Holland Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56c284dd-1bd8-4274-8aea-2400847c0e1c",
"author": "Zachary Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUU1bBrHi6IcXVZ-YpWvCHTZ8bDa6Y_WKwvmoORSYn3P-5Lkq4XDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was very helpful and professional. She was quick and made it super easy to get everything signed done. So I could move stuff in!",
"date": "2021-02-25T22:31:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "ToBe ExZach, we are thrilled to know Sydney provided fast and professional service during your rental experience at our Holland Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7affbe05-6f7f-4eca-a920-5e327d96061d",
"author": "seaira b",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_tvLfHv-O4GPJQkMDEpQdGRCqilA6IGH1x96TnGqbIJdeZg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-02-01T21:35:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Seaira B, thanks for taking the time to review our Jack Rabbit Holland Road location!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bbfe3a59-054e-4ac0-a567-7a66153684ef",
"author": "Leslie Frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIclufMvrEZTLX1zH51fqrGHkm-YcI-ecVsUYC2wNJyNvN8qQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was great! Fabulous service, great rates, and easy move in process and loved the golf cart ride!",
"date": "2021-01-27T16:27:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Leslie, we are happy to know how fabulous Sydney's service was during your visit to our Holland Road location! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "57352a59-ed24-444c-becf-d46613d38149",
"author": "Kord Gibbons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaLW94qg8qcF21FGKiEM9DnJNdn3Md6t-5WanZLJ3QOghhtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Short notice at the end of a work day I called Jack Rabbit to get some information. Jason answered the phone full of energy and eager to help me. Immediately I was interested in doing business there as already unseen the customer service was Excellent. I received the information needed and headed to the property to finalize the rental. Once I arrived I was greeted with the same positive energy as I received on the phone, this time by Tiffany and Jason. Tiffany help to complete the rental and was very pleasant and knowledgably about the property. She was very detailed orient about the space, insurance and policies. She also reminded me about the move in special to which I received a discount that I was not expecting. Just wanted to post this review because its very nice to get GREAT service, which appears to be the norm at this Jack Rabbit location. Jason and Tiffany were GREAT to work with and I HIGHLY RECCOMMEND this property to store your goods.",
"date": "2021-01-27T14:27:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kord, we are so pleased to know that your visit to the Holland Road Jack Rabbit location was met with excellent customer service! Thank you for choosing Jack Rabbit, and we appreciate your business!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "5d8b6501-d9a1-4763-8ef3-73ce3de13490",
"author": "Andrew Hendrix",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPwLK9-yIpGRRz1y8ysxqjuh2od6K334wzjFlXusPDz5sT9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was a great help and got us through the process quickly",
"date": "2020-12-31T18:18:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew, thanks for letting us know how great Sydney was during your visit to our Holland Road location. We appreciate your business!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16eb8ddc-0d9f-4e9a-909b-1cc6804d6ce4",
"author": "Nick Magaña",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5y61Cc5BSBbOD2ZHU2VZ9qHwZa3YNlmnmAa-0FdKTkvWqXmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was great",
"date": "2020-12-30T17:31:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nick, thanks for letting us know how great Sydney was during your visit to our Holland Road location!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17a89feb-5750-4f4c-9b03-ec8f1d511223",
"author": "Nea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISfIBvCInPu_XZGaeW5ZnZIlFUTZ5diF-kuIJZF-h-y1qk4Zlz=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Facility is well maintained, no indication of pest/rodent issues. Was disappointed when I lost key to lock and mgmt was not able to offer service to cut lock. As the only leaser, shouldn't have been an issue and the service could have low fee to help business. (Found key 3 wks later, so too late to put up Christmas decorations...it's 2020s fault lol) I think the cost is too expensive, but storage places are overpriced in general. Would be 5 stars if they had service to cut lock and was 20 cheaper per month.",
"date": "2020-12-27T10:08:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "imani, we appreciate your candid review of our Holland Road location. We know it is a disappointment when keys are lost, and we understand the frustration of not being able to access your belongings when you need them. We don't allow lock cutting tools at our properties to prevent any liability issues. The disc locks we sell do come with two keys, so we always suggest putting one key in a safe place in case the other is lost. We really appreciate your business and thank you for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"price",
"security"
],
"sentiment": "neutral"
},
{
"id": "58407c4f-bae0-4638-83f9-56f3e184a610",
"author": "Harvey Goodwin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnrvsbAkmGHEs7T2-iSgAYXF7AnFQcxzrm8O7igro7c3B3og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney amazing service. Very helpful. Answered all questions I had.",
"date": "2020-12-04T21:58:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Harvey, we are happy to know how amazing and helpful Sydney was during your visit to our Holland Road location! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "039d406e-75ee-47c6-8c70-d63bfa7c7526",
"author": "OVlifestyle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsOAxxneBA7MURjpr22YVQBh3GPFJ76xbiF42t-o0_1l3VQHeg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to keep your things safe and dry",
"date": "2020-12-01T15:29:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Duane, we are so happy to see you feel our Holland Road location is a safe and secure property! We appreciate your feedback and business!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "db74f774-8b14-4ff7-be0e-aae6a51bab5f",
"author": "Maria Futch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH-zyhvw_6PnIKidYmXi_fyoh_GmJf-wOGZketwvEFmFPf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-19T21:37:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Maria, thank you for taking the time to leave a 5 star review for our Holland Road location! We appreciate your feedback!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4a1da75-0793-498b-bc65-1d9f345abf73",
"author": "Chris Lamont",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGFS8n9JBKndUZ1K0ZlveURM_XhCdZiMP8o57Ga5Rlrs4utA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney - Great service. Very helpful. Happy to recommend this place.",
"date": "2020-11-19T17:33:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, thank you for the recommendation! We are happy to know Sydney was so great during your visit to our Holland Road location! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7cb1b0a6-d63d-4394-aca9-4c8933212e38",
"author": "Janice Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIafNjc6Rwd40uz7ys5PHokyklbODOmPg_toUxrRY9F7xtS8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney, was fantastic. She was a perfect end to my day!😉",
"date": "2020-11-10T19:50:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Janice, we love knowing how fantastic Sydney was during your visit to our Holland Road location! Thank you for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54df0c49-4228-4db8-b707-86f803f4378d",
"author": "Tabatha Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtEr6mcWm9H9WaE9ooutt3vaL4xrRV0qp6bc_xcVTzPFi3aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was awesome!",
"date": "2020-11-04T20:01:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tabatha, thank you for taking the time to let us know how awesome Sydney was during your rental experience with us! We appreciate your business!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18dc0e6e-04fa-416d-94be-ac1320d63d6f",
"author": "Stevenson Cohen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRyITSHiMwmNr92iuKEB-oMvcBD3v0c39Qc8WjuNWeVUBFuWSQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney was very helpful and great customer service I recommend people to see her and get a unit with this people very good pricing and safe Thank You for everything good business 🙏",
"date": "2020-10-28T17:37:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stevenson, we really appreciate the feedback about Sydney and her great customer service! Thanks for the recommendation!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "9373f249-4c05-4611-8387-1f168ebba6b2",
"author": "Tina Casagrande",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqn57hnn5N_zgiKI1Z2NguuDA3_9QCub_y7atzZMBIRZ8hgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "THE STAFF IS FABULOUS. and their prices are great. Secure location as well. Highly recommend",
"date": "2020-10-24T13:13:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tina, we are happy to see your fabulous experience at our Holland Road location!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c9684a99-345a-4379-ada2-484288d1a41f",
"author": "joann simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfu2TowIny6QqoGJ3HnldpoRZt27O4trZPAbhHWfn_xSRRwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney",
"date": "2020-10-20T21:01:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joann, thanks for taking the time to leave a review and mention our manager, Sydney. We appreciate your business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "376a54c2-2e8e-454a-a8a3-e500f6bf811f",
"author": "Jay Cauthorn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-kDNmwyJgrf3HqheqdJ5LPHLizaLfN-g-bO9cGtZG7Fvfjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was completely professional and helpful!",
"date": "2020-10-20T13:27:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jay, thanks for letting us know how great Sydney's customer service was during your rental experience. We appreciate your business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0540ac6b-ecba-46ba-8311-bdf2ed86ef2f",
"author": "Kevin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXVbpfGrT6G2ZZUHIrEz37nXDOabzN0PxVk2mgWd7DqkSGvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was very nice. Great service!!",
"date": "2020-10-19T18:35:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kevin, we love to see that Sydney was so nice during your rental experience! Thanks for taking the time to let us know, and we appreciate your business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c06308ab-63e3-480e-ad2f-20f4c4cdd8dd",
"author": "Rahn Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ43iyOaw17fY9WFXRNF0Ce-R3u3KsAzsch8nGaRgyacFvB0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was a great help.",
"date": "2020-10-10T17:48:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rahn Anderson, thank you for the high star rating!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aec7aae6-ea03-4156-8d90-72202076f296",
"author": "James Comer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTzSWQyPB_8snf5G-K4L1nWZ5N4w7ImKfv_PyNeZxwoqd5yA=s64-c-rp-mo-br100",
"rating": 5,
"text": "sydney was great with her customer service i will come back again next time we move thank you very much",
"date": "2020-10-10T17:16:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi James Comer, thank you so much for your positive comments about our assistant manager Sydeny.",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53936250-90c7-42b8-8824-7f845d11296a",
"author": "Bolis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXixMaSdR0zhTR1Mp8aVygQl5_oEzR41P9G92f3ZwYrkpgFMkB9_A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney helped us when we were in a tight spot! Thank you so much!",
"date": "2020-10-10T17:07:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Trista Bolis, we are glad we could help!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00b5fe36-d4ab-44ac-b716-bff961c6ea71",
"author": "Norma Daughtry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDde9mOH3Bh9uvWSoYfnYjCzWaTWe26hCfJ75QzVnjdDHtPRs5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney did a wonderful job. So many customers & only 1 Sydney.",
"date": "2020-10-10T15:41:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Norma Daughtry, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d811df64-f69b-482d-a943-9f1e1d6424a1",
"author": "Aisha Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbu7ZlDXLeTP9yGh5npuXSbqRpivStV_tzSjlNaVhW1R7sbVoTjA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "David & Jason were amazing they helped me through every step of the way, i couldnt have asked for a more cheerful and helpful interaction today. Completely turned a bad day into a great one. Excellent customer service, thank you both soo much!",
"date": "2020-10-06T17:21:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aisha Smith, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07937007-1a4c-4d08-b536-2123cce7b0c1",
"author": "Chaudai A.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUSZglGCCEAiOquxPfHkMC33ignJpb_0yZvE-0Yeh1Sfc2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was a great help!",
"date": "2020-09-29T21:18:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chaudai Archer, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "798e3385-73fe-4f02-897e-c62683ba05c7",
"author": "Nathalie Moss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKg3kjT1p1pOKWOY03kd-obMwlbshoN8Y3C89mly9GXLCrPoVFY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jason was extremely helpful, kind and polite. He worked with me when I last minute wanted to change the unit I rented. The property Is very clean and well maintained. I would recommend storing here!",
"date": "2020-09-23T21:01:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nathalie Moss, we are please to hear of your helpful, kind, and polite experience with our resident manager, Jason.",
"replyDate": "2020-10-06T15:29:02.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1294c6ec-9b9a-4c33-ae8f-2508c0a5431d",
"author": "aaron hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW73SV71H_eRkLvu30X-rM767fTjMMUmbaYszXLuAj_xlo9aKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was great!",
"date": "2020-09-14T16:33:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aaron Hayes, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee5effb7-4551-4ccf-90f4-f1d5964e408d",
"author": "Joe Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdVSViP-fghTlQ7AF7cLxvCaj0RTlsE6G-yBhbBxW4MZ3F1Axc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Catch the bus from there\nTreat me nice give me cold water on hot day\nLove the staff",
"date": "2020-09-05T15:57:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joe Lee, thank you for the high star rating!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "49072c17-0e7f-4e5b-8fe8-d8eeb6092742",
"author": "T R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcaK1ENc6f0j0d8UfuO2Twz7Yo2Y_s2oB2fgowI-Z068j5uA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney is like Australia 🤗....sweet polite and full of love! Thank you so much! Made me smile on a bad day.",
"date": "2020-09-05T15:24:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "T R, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c41f6fa7-6981-4430-9644-417f3b58b2de",
"author": "Jay Black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHBnG16GRi0cAwQa55vFa4jae0rNT9Mqywb6n7WrlpxjluQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was a wonderful help!",
"date": "2020-09-01T21:34:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bac2e1c1-479a-472d-a25b-2f5bdcb2db28",
"author": "Jose Requena",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2fwP_QVqJx-nxPHszPfwAph6dkWHIqxquOt04ReBfqdskTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney provided me with an excellent costumer service.\nVery professional and she went above and beyond to help me, I will definitely recommend Jack Rabbit of Holland Road, Virginia Beach.\nThank you very much Sydney!!!",
"date": "2020-09-01T02:38:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jose Requena, we are delighted to hear about your excellent customer service experience with our assistant manager, Sydney. Thank you for choosing Jack Rabbit storage.",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2dbf7cb7-ea81-47cd-9fc6-c3018919b643",
"author": "Taylor Waddell (Taylor)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFZPe0Bap_eOm-yxG58cah_Scj052H4W5ZT-ARcv30DTf4sBI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and organized facility, despite being kind of a pain in the butt to turn into, but that obviously didn't lower my rating. The rates for units are not as expensive as I thought they were going to be. I am still looking around, but will most likely return here. Sydney was extremely helpful in the process, answered all of my questions, and I cannot recommend her enough to anyone looking to buy a unit here. Thank you for such a positive experience!",
"date": "2020-08-31T21:36:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nerds Ahoy!, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e9ff5984-ad38-4cbf-81f4-86a0cdd3f9ca",
"author": "Bobby Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcuxw705PVcOwU7-Yk5biPR-bK9WgqHH4-Rl2rx0v586G_EocI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney at the Holland RD. branch in Virginia Beach made an amazing 1st expression. Surprisingly she made the intire rental purchase process a breeze. Really appreciate all the options she gave us to accommodate our needs, and budget. I would not hesitate to refer Jack Rabbit to any of my friends and family.",
"date": "2020-08-31T20:31:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bobby Ford, we appreciate you taking the time to leave us this feedback.",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "d392cc0e-ba69-4dd8-8275-8ab2d942173a",
"author": "Rebecca Dahlka",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2d7wRiYyDszt2-8YqT5EFhSnUwV3Fi6Bejc-iiFXy81zxMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Got a storage unit , gonna be moving Sydney helped me she was professional,courteous and helpful - Great customer service",
"date": "2020-08-31T19:52:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rebecca Dahlka, thank you so much for the positive review!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "12e83f90-e284-450b-9504-160b435d5100",
"author": "jeanette ledbetter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLg7A95QprCEDcN-pYsJHO_HfWzaprZM-1--Qae7PNftnsgog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was wonderful. Customer Service was all I could ask for!",
"date": "2020-08-31T19:37:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeanette Ledbetter, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2021-10-06T15:29:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d21ea447-390e-4873-8259-1cc19590cde6",
"author": "Unspoken Majority",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVBkkYcdIEt-N0vGicmIVt56mF2GHVr2ot3xsUmkKz03PyHZ0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney did a great showing me the storage facility. I would recommend her services to anyone. Bravo",
"date": "2020-08-31T19:14:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0397ff52-9ef3-4922-8008-db0aeacda0be",
"author": "Manuel Luaces Cebreiro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0WrYpNESls6eou9Yf1T0x830JAZYKj5cGQJNYZzl6kReoOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was great David was really helpful",
"date": "2020-08-29T19:31:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Luaces 03, thank you for the great review, we are pleased to hear about your great experience with our resident manager, David.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8fe5cb62-a5f7-478c-9d74-1446d5123d32",
"author": "Joseph Dineen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2mbjdt8zby7TESxBaDVCygZxNlf4c6q4p-G5T8BhlkHfM3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was 100% helpful. experience was very easy and pleasant.",
"date": "2020-08-24T14:58:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joseph, we are glad to hear you had such an easy and pleasant experience with out assistant manager, Sydeny.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f4bc9463-4c1c-4fff-a72b-a377fc9b7a50",
"author": "Pamela Hamilton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJebcKlkBBTuTqSWQqY-NQssiwHzXKtTkU8O8wyg6O7cUKhMfO=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the second time using this storage company .\nThis time is by far the best experience. Management here are so friendly and very helpful. The unit I rented was very clean and convenient. Thanks Jack Rabbit .",
"date": "2020-08-01T15:29:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pamela Hamilton, thank you for being a return customer! We appreciate your loyalty and we are more then happy to always provide helpful and friendly service.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "94222fdb-1efc-411a-9fcd-984125b19fc5",
"author": "Jay Youmes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHEgz_F2MAyzUTLupMa6aaINHXjHgeOalbZQd-qpckSiCmyA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Outstanding customer service!! Sydney",
"date": "2020-07-31T15:20:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jay Youmes, thank you for the review and we are glad we provided you with outstanding customer service.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "448063c2-1d6d-4360-a033-30e1544d5ef1",
"author": "Jamie Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK05B6MwO5L5dWDyuGRIArgHhdZUMyEFHZ2-4ksSwDQCwSnVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and Pleasant. Sydney and David are a great team.",
"date": "2020-07-30T19:42:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jamie Jordan, we appreciate the high star rating and we are glad to hear about your professional and pleasant experience with David and Sydney.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8bfc9c90-3dd1-4dd1-9863-f290ba28c910",
"author": "Margaret Eckrote",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6zz3ZhnsQvpo26Bb-nN9iY53_oUOcgGxZDkffpDrPYaGyMwHI=s64-c-rp-mo-br100",
"rating": 5,
"text": "My family has had a unit here since the summer of 2018. We enjoyed working with the previous managers who were delightful, and the current managers are exceptional as well! On a recent, hot day during which we were trying to reorganize our unit, David drove around with cold bottles of water, and was ready to bring us anything we needed. The personal care of this facility cannot be overpraised.",
"date": "2020-07-23T17:11:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Margaret Henson, thanks for your praise and kind comments about our team.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1439e97f-61be-4221-b566-0cdcba9c6a5b",
"author": "Christopher Diggs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEfldcWCojKdrjrhSVDmVto-RIq72gtjx-aoqc2iBnXHMEBgRc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs Sydney is very patient helpful and very kind I am very satisfied doing buisness with her and jackrabbit",
"date": "2020-07-20T15:25:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with our assistant manager, Sydney",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a36ffafa-7fbb-450f-b364-0299a26f7f06",
"author": "James Day",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3Z5GIcBsIq8ra0PeI3gd5dmfxIIHkFlBpgJYOFiMUmNGDNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is always friendly and helpful. Grounds are always clean and accessible.",
"date": "2020-07-18T21:42:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James Day, we're glad we could provide you with friendly service and a clean accessible storage unit.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b4dc5f83-7933-4c37-8d8c-22a5aa6209e9",
"author": "Katie Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUqcvfeEGZ2SioS8IdO6oa1jCDzibZaLI5HM-yzg-2_Mbe7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I went to this Jack Rabbit location (Holland Road) last week and Sydney in the office helped me. She was super nice and helpful, and really friendly! The location is clean and well kept, and conveniently located right off the interstate. Perfect for what I needed, thanks so much!\n\nAnd small life hack: if you’re headed there from Rosemont, turn into the shopping center by Wells Fargo and cut through there instead of trying to make a u-turn. The parking lots connect, and it’ll save you lots of time waiting to turn.",
"date": "2020-07-13T11:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Katie Greene, we are so happy to read such a great review about our clean facility and friendly assistant manager. Sydney.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e0896168-fed1-4d4d-935c-5e8569f31f79",
"author": "Katie Ferry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKfloZ6VELIPXrF_Zl2FbgNYkCp2Ke386TJ5js_kYRtbhabw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was very helpful; she got us rented right away. The unit was clean and ready for us. Thank you!!",
"date": "2020-06-22T18:17:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for choosing Jack Rabbit Storage, we are glad to hear Sydeny was so helpful.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ff103317-5997-4b01-9495-962b9ea6f39c",
"author": "Tiffiny Wyatt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg66EvDu0IvjB0DOJ8SA6Gh9J5Ee2PoWfE0Uud67rGxW6XJQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We had a great experience with Britney. She was very helpful. With not only the storage unit but the truck and my kids. She gave them cookies and was very sweet. It was nice to work with people who know what they are doing.",
"date": "2020-05-23T18:00:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tiffiny, thank you very much for sharing your comments about your rental experience at our Holland Road Jack Rabbit. Britney loves helping people and it shows. We'll make sure she knows about your wonderful review.",
"replyDate": "2017-10-06T15:29:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb30b041-bcba-4a3f-9a82-c4e60d8f82da",
"author": "Larry Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx5Rw8iCeTxs-DUYRjwKjMDUyJZ0WtE1W0HLKCvLILeXXVdAos=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "SYDNEY!! Was and is AWESOME you guys should for sure go here, excellent customer service!!",
"date": "2020-05-23T15:22:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Larry Baker, we're happy you found our assistant manager, Sydney to be helpful and supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7205fb82-e209-48ab-8f69-edebd135483d",
"author": "Mike Kerns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL50DMzsDTsY0k_1MVWUwN0m9NMWYaD8lxIonQAQWlr0Vhdgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had to switch to a bigger unit, so i went into the office and talked to Sydney. She was a great help. Took me and show me 2 different sized units and it made my decision easy to make. Thanks again Sydney!",
"date": "2020-04-10T06:53:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-10-06T15:29:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c94615f-ed9f-4fec-916d-81f97a23a7b6",
"author": "Moises gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVovHJetQsx80pZEI37l8CXIFnTolC-7bfAXqMJCQk2FI43CINsdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great spot. Very clean and staff is friendly.\nThanks Sydney and David.",
"date": "2020-03-27T17:05:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Moises Gonzalez, thank you for sharing your positive experience!",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4d1d135d-8d14-4844-9e59-a41a8e6656ea",
"author": "Ernesto Moreno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-F9dm_Qo3iXKA5jX7Qytoq170LCsS5JsYkq5qrWQZUh5FAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was awesome and friendly, but not Australian",
"date": "2020-03-21T15:26:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ernesto Moreno, we're happy to hear you had such a positive experience with our assistant manager, Sydney.",
"replyDate": "2021-10-06T15:29:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c4a46d8-c8b5-4d42-8974-6728ae7fb374",
"author": "Kaitlan Spagnola",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvfjZBptniWUEWJNJ_nVFWcgSBX0QJ7zK-fvLCmXS6ZE6XM13yiA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I've been using this storage facility for over a year now and I've never once had an issue. When they had to raise their rates they gave me substantial notice via email, snail mail and I'm sure they more than likely called or even texted. They've always let me know if a payment didn't clear and they've been immensely empathetic when I was a week or so late because of life.\nThis last week was one of those weeks. I had incurred a sudden large loss of finances and was struggling to make it in. When I steadied myself and came in to pay, I was greeted by the warm Sydney. She was extremely professional, kind, and receptive to me as a human. We had a lovely conversation about a shared interest and I went about my day knowing my personal items are safe and protected by people who genuinely care.",
"date": "2020-03-19T23:40:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kaitlan Clark, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage and our assistant manager, Sydney.",
"replyDate": "2021-10-06T15:29:11.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "6a2c0756-aa29-4d35-9d00-fed161d3e578",
"author": "Cat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8ADdwyzvNgq1J9SBnS7kqtr3T4WEiC_fHtxl3Kdz1-6cAiGqqYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had great costumer service here with Sydney. She was very helpful and answered all my questions with ease. It was fairly quick and easy to acquire a unit.\n\nThank you",
"date": "2020-03-16T19:18:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Catherine, we are so glad to hear Sydeny was helpful and able to answer all your question quickly.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f6d3e36a-3012-4cde-95c4-fafc297830b6",
"author": "Jaemiel Brian Gana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM62ZRYWxWtuDXdaE09yibhrPggmjDfvMGefHolcLBi58yXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "David Is a very helpful, but the lady has an attitude",
"date": "2020-03-14T14:48:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jaemiel, we appreciate that you took the time to leave feedback about our Holland Road location and our wonderful manager, David. We are curious about the lady you mentioned. If there is anything we can do to help further your customer experience, please reach out to us at help@jackrabbitstorage.com.",
"replyDate": "2020-10-06T15:29:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d525086f-48d6-4ec4-997a-af0ebac9718b",
"author": "Shannon Burnett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8aalO_5R9XDL2gBNMJ96xDU1ZmRxnRasmUUP4oB13k7dBqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented with Jack Rabbit Holland for over a year upon moving to VA. Excellent service. Once I locked my storage open and because they patrol the grounds often I got a text almost immediately after I returned home warning me to come back and lock it. Greatful for the catch!",
"date": "2020-02-19T22:08:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shannon, thank you for choosing Jack Rabbit. We are so happy to provide you with excellent service.",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "d1741a4b-dc12-457e-8109-1276b4338db1",
"author": "Marquette Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTbX11vquL9aaB6pmOgV2FXgEbsKiV2nj2-hT9dBBCbTuY9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney is the best and helped me with everything I thank you very very much!!!!!!!",
"date": "2020-02-11T20:06:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marquette Smith, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "77bccc3b-fb06-4613-b61a-01a254059539",
"author": "Lauryn:3",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDzbK8QAf1Lr8rzHemf-fEeNTXirpHp8GusBj2tgq0K0qJbElE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was great!!! Great place to go for storage....",
"date": "2020-02-08T16:25:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cadf14d6-00c6-4e0c-8490-b814722d47a3",
"author": "Vassago deLioncourt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZBU5AzuHFglfhL82EWTutXmXi46boluVjzr_C41DXzhg-5v_3rQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack Rabbit Storage on Holland Road.\nWhat can I say...the young man who works there by the name of David was very knowledgeable and professional,it was a very good experience.\nGive this man a raise,he deserves it.",
"date": "2020-02-01T21:41:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vassago Delioncourt, thanks for your praise and kind comments about our manager, David.",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4225ab02-fc1a-4596-9f51-081f8ae23fa8",
"author": "Ernest Ferrell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgn_CM0vPLLMF4DO9ZY5go-MnRcG8BvJ-9Cw2DKgreiGLUPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Employees were amazing especially Sydney. Thank You!",
"date": "2020-01-29T21:36:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ernest Ferrell, thank you for your kind words and this wonderful review!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4f2237d9-2ea8-43e8-9a66-fdf4c13a14b9",
"author": "Mark Solon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCHtrYCzdQH04jQPSl4QKo4YK_P3n3xVsBMFC38fiG8ySKGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm leaving this upon vacating our storage unit. I am vacating because we just don't need the unit anymore. Our service has always been great! We have had no problems in the years that we rented our unit. The staff is great. Alisha knows what she's doing and is very pleasant to work with. This location gets a \"thumbs up\" from me.\nMark S.",
"date": "2020-01-27T23:22:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mark Solon, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4dc3110-4f15-4d8a-bd09-d5d0a5ea3724",
"author": "Rickie Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhrM-_cXNWbG50Bs80z-UBkrVAoFQRn08Yn1feHa8mtcbc7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was so helpful she answered all my questions and helped me so much!",
"date": "2020-01-15T20:35:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "64a5c5f5-eb02-47ae-832a-a652e17a3836",
"author": "Killer Cadoogan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6cVnkMgip60bey0C8cC7MMMRf1DSLAxJhtxTZXKHeLSNe4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney has wonder customer service and was extremely helpful.",
"date": "2020-01-14T21:11:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Albert Lambert, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9360c99a-7f7b-40bc-b216-1ce86a95a04c",
"author": "Genevieve parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK19s4pPtr06g2_JRQS1e9MQ_7tDQYfxoFuSEG9yKy0THEeBg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "David the manager on duty is EXCELLENT, understand your needs for storage. Very easy to communicate with. Explains fully so you get the right understanding about renting storage space, any supplies need and the proper procedures with the truck. Very nice person. Jack storage chose the right person. This is my second time renting from Jack storage same location and I received the best help anyone could ask for. Thank you so much David for your excellent help.\nGenny Parker!",
"date": "2020-01-14T21:00:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Genevieve Parker, thanks for your praise and kind comments about our manager, David.",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ada6f3f4-147d-44ba-85ec-28eb3ca620ac",
"author": "Kristina T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK74Lo1F0bpZYZJhLW-VZN8RxSTo-gyrZ1ypzVkmfUlfJYT4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is super helpful and friendly.",
"date": "2020-01-11T14:20:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kristina T, we are glad we could help!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1f92cc9c-2e70-4e91-83b3-cc3b01243310",
"author": "Jess Arnold",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKiC9u9O1eBqS-uuIMOeaA3qraG6HKzTU9feLI64R7wgJOYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney helped me get a perfect new unit and went above and beyond with her customer service. I’m so glad that they have new managers running this property. Please keep up the good work.",
"date": "2020-01-03T18:48:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jess Arnold, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1420a76e-cc72-4a21-84f5-27178314438f",
"author": "Brooke De La Rossa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcf7QQTihkz0oezUvoDUzdm8mUrfUKvm-09ggqHBZKEhjLZia6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easiest move in we've ever experienced. The moving truck availability was a huge help. The location manager David is phenomenal. Hard working, friendly and on top of it! Clean units.",
"date": "2019-12-30T15:35:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brooke De La Rossa, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "49067bbc-be0d-43be-b3c0-0e994aa9f3e0",
"author": "Daryl Heath",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_iHfWbZag0uFp3ST3NExEEo1nRvgPkTzqBG40so8WTw_Y-ho=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have used a couple of Jack Rabbits but I have to say this one is the best. From the facility to the employee I have nothing but good things to say and wound chose anywhere else to store my belongings.",
"date": "2019-12-27T14:45:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1e0358db-79cb-4f46-9d0f-462fe6979358",
"author": "Tiffany Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVB8_GPYm2w2S97ZjKL4orwiaPU0y1Sv67N4KjTMJ2pO_1g9jY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Incredibly helpful and friendly staff. David and Sydney were the best!",
"date": "2019-12-21T01:43:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tiffany Brown, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e4b81d58-e563-4b04-abfa-df7f31be56d5",
"author": "Ronald Makuta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgj160ZeS-G8jM7TJkTyBHI5xdfqJvxv2WPhw8I-F91Abh4A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Professional and gracious service from Alexandra. Quick and easy to rent storage unit.",
"date": "2019-12-15T00:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ronald Makuta, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ce061dc-e5b9-4227-a7c4-e764fbd41143",
"author": "Deja johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRscy4oblLshzJrlUIwKBgyf0Bbtez45t19c5juebMm7DuwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aisha, was great it was a quick process and she answered all of my questions! Thanks Again Aisha",
"date": "2019-12-09T19:43:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deja Johnson, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec22a20c-5fc3-47ca-86f2-9e2f2cae5ec5",
"author": "jennifer garland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA1U8NjKSdUNopcLTm2v7UjhVFYDbbGyOyrJJF91bvqAvmVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "David at the Holland Road storage facility provided A+++ customer service. We had visited 2 other facilities prior... and the difference in customer focus was quite apparent. David not only showed us a few units, he took the time to answer all of our questions, measured the spaces, and explained everything involved in the process.",
"date": "2019-12-07T17:27:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jennifer Garland, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage with our manager, David.",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8f995e40-274f-4b07-a7e5-52382c061d29",
"author": "Nader Jalil",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBSH64EHOBKTqHb_10uby8GM4H6xJ-qqJXukQx3gHMzHIqGpvpDg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "David was the best",
"date": "2019-12-07T16:31:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a15d2add-ef6a-41cc-b40a-77217da505ea",
"author": "Jennifer Kowalski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVCzB2mvqD4h4F7JXP4JOtrO4YX612CQ1RYr3IYUWy8IO_fQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-12-07T15:51:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jennifer Garland, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0008f8ab-db23-478b-9260-d37f0ee97f33",
"author": "Keith Northan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKFlSvnEqze0dY61l38DeY9tcReCJggTG-VAXbQU9W2BAeYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was very polite and helpful",
"date": "2019-12-07T15:40:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keith Northan, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c1154e78-8165-4f0d-97c1-11f2fb44c2fe",
"author": "JOHN STEDMAN",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsIk9CK-pU5AQ40ou2jk_4wCs2kQuDGtngn7Tmt7f2nvNkTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Almost like coming home! Used this facility before, and this was the first place I wanted to come to for my storage needs.",
"date": "2019-12-05T19:44:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John Stedman, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9b1ea3f-7025-44a8-a727-9833e087607d",
"author": "Paige Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXkNDW48EuPXg4uxXlTDjaydb7d9kinzG9aAHMOqtEBxz-CQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Aisha was very knowledgeable and quick in the process. She knows what she’s doing well. I left feeling comfortable about my decision to store with Jack Rabbit! Reasonable prices and easily accessed.",
"date": "2019-12-04T05:31:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:29:35.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "bd66fb20-fc08-4ce9-bd1f-a7df6be01674",
"author": "G L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfJLs-ULWDQ7Ko7jCLHi-JcE4zT-J1QUakvcEEkNXdRnM-3SM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience with this Jack Rabbit storage. Not one issue and always honest service.",
"date": "2019-12-02T18:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Geraldine Lopez, your satisfaction is our top priority.",
"replyDate": "2020-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb051bc6-cc30-4807-83f4-4cee368b3f8a",
"author": "Lisa Stephenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJY2qCv368Tv_6tcsr-znn2Q9epvVrI4OzAQZEdH_eJjRDkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "By far the best experience I have ever had renting a storage unit, and I have a lot of experience with it.. DAVID WAS AWESOME. Not only was he professional and educated on his job/company.. he was kind and patient with me in helping me make the best decision. I would highly recommend this location and make sure you work with David... superb!!!\nThank you, Lisa S.",
"date": "2019-11-30T20:13:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa Stephenson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2c3a14e1-7fb0-4da4-8d08-4745e317d027",
"author": "chester turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtleBlzqDMH4sOjtUkymuNqtaGS1Ur4WYyMaOjtP-gsiNbHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-29T18:41:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07f4fa1a-c00e-458f-a3b6-f5581b101f89",
"author": "Delorse Bethel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGBWE5RNLWORp1GfLvT5Ofppn5kdSVn3rKxNkxNtcZOz7d3w0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely wonderful experience.. Clean and efficient. Facility. David Owens was more then efficient and very supportive . very helpful I would recomend Jack Rabbit to everyone .",
"date": "2019-11-25T18:07:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Delorse Bethel, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:29:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d5a0d282-a00b-4258-9317-841cb122dabc",
"author": "Cheryl Dozier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXGyTWmGCiZZe91xuce7v7zcQEute-i0nHBNH9oUmUCvEC_V4=s64-c-rp-mo-br100",
"rating": 5,
"text": "My first contact with the staff was when I stopped by to get plastic bubbles for wrapping glasses and fine china. I also asked about seeing the spaces available in the small 5x5 storage areas. At the time I wasn’t sure of move date. The man behind counter happily agreed to show me sizes and pricing. After seeing the spaces I knew that I’d need a 5x5x10 space. There was no pressure to sign up for the space, however I gave him an approximate move date. He said they would save my space, no obligation on my part or down payment. He would call me before the move date to see if I still needed it and an actual date I would need it. He did call the week before, I gave him the date I needed it and he welcomed me to Jack Rabbit. Everything was so easy on move date. I did the paper work, signed the papers, received my code and unloaded our boxes. I was really impressed on how they conducted business and how I was treated. I left there after moving with a smile and a sense of relief. Thank you again.",
"date": "2019-11-19T17:22:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cheryl Dozier, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:29:35.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "74165fd8-183a-4fbd-b1d3-48e6a1fa68ce",
"author": "Hayley Betancourt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbLW0csQqvVD1_QZ6lWBIML9QmevZI2eR6pQmMvzV9oQjajA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service. David helped my husband and I get into a storage unit quick, easy, and professionally. 10/10 would reccomend to anybody who needs a storage unit!",
"date": "2019-11-16T17:58:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hayley Betancourt, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8eba8536-d84b-4f7f-b7eb-4a57cd94ef92",
"author": "TaShauna Lawrence",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUGigbVCe_bYUMWQijzftYSL8sjj-QD7qaqjxhAFCF7awxzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aisha is the BEST! Very polite informative and knowledgeable. My family were stressed out w this move and she made us forget that we were stressed and made it a very pleasant experiience.",
"date": "2019-11-13T23:04:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tashauna Lawrence, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e1a8482b-83cf-492f-b6d8-54ea4081660f",
"author": "Stradinius & Company",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCXV3l09FIs4rWjWbJ_NV_ENV-EHHl-jAA7lKqufhxKpFhhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candace was out of the office when I arrived, but quickly came to the door when I called the provided number. She showed me a few units to ensure I got one of the correct size, and we closed the rental with no issues.",
"date": "2019-09-26T23:49:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stradinius & Company, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a0c68eb-e77d-49dd-8726-538c3fae8414",
"author": "Chelsea Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4hjLKVeM0rEMHNPQSrQ6HhvmkdshBzSvFMPOTPL4hbj4vZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aisha provides great customer service . I went in and had no problems. She had me in and out in no time.",
"date": "2019-09-24T22:15:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chelsea, we are happy to see you had a great experience with Aisha at our Holland Road location. Thank you for the feedback!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b59271db-8198-4d8b-a078-c31cf67c934f",
"author": "Shannon Shorter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3ZZNmfYtq4H5IsUOeyjuyAzdiX5jXZdRNl-GiSWpUOqidzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Loved It. Love the staff ! Totally awesome.",
"date": "2019-08-26T17:38:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d228881-8720-49b8-8fe4-ab02a21f6578",
"author": "Walter Chudzik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc8mvbUQ3Dpj-MRChVnhO5_0-K4AhJzRmLmkk4Rpmm2kh9ug=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service and a very clean place. I would recommend this storage place and it's one of the best in the area.",
"date": "2019-08-16T15:15:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c5ecd379-7ae2-43b6-b63d-74c794753468",
"author": "Genesis Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqLmGUJQpkKIr8VPMUhxZ5BIRPlzx97wh-eJWs-0HE_Sl8xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They’re amazing. They were really helpful and ensured my wife and I chose the correct storage unit to best fit our needs. I definitely recommend this location.",
"date": "2019-06-17T20:49:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Genesis Cruz, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d3a4331-ff88-4b5b-a247-92120116207a",
"author": "Rebecca Gwin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSEEivhUz_eZwJXk_jHdz1oDO8eRCWlPYpbx-axvn9msMnOHM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aisha was very nice and helpful. She helped us decide which size unit was best for our needs. And she was a great driver :) Definitely recommend!",
"date": "2019-06-16T22:10:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rebecca Gwin, we're happy to hear you had such a positive experience with our after hour assistant, Aisha.",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "957ff62b-855c-47c5-929b-4c6bf523db1d",
"author": "Mary Allsbrook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbAEHW_cOxo3pp4e1Y65esFEzdL1Srg6Q60qM_RgZKawfoShkU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-05-16T00:54:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mary Allsbrook, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f8ca04f-d43f-4729-b413-719c5d11c753",
"author": "Shawn Woody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKENl0e2Y3Ylhx8vxETOPSXqtaEVTesanuYZWOoYRoQGyxyCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager was extremely helpful and friendly. He was quick and answered all of my questions and looked at multiple units with me until I found the one I wanted. Great place to come to even if you’re only looking for 1 month of storage, which I did.",
"date": "2019-05-11T17:03:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shawn Woody, thank you for your kind words and this wonderful review!",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a1a0cf8-0f69-4d8a-ac91-7c39d69056d0",
"author": "Nayah Corprew",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0lOS7eg4tth7-sl54_ASFHW_PvxmQIaB2HVpeqbrDPI7KNW1t=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aisha did very good helping me getting a storage room.",
"date": "2019-05-01T22:03:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nayah Corprew, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a322bc5b-ea0b-48fd-a848-4418b5fdcc2d",
"author": "Supa Stizzy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7atBnQxW_Z7TvZ4Qh2gyMTKB7gbanDx0K1xSeTi7zBD9K=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience at jack rabbit. Aisha was a huge help and made sure I got the best unit with the most affordable price",
"date": "2019-04-22T23:13:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Supa Stizzy, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2d8f358e-a6d9-45fc-8dbf-8686168fd64c",
"author": "First time customer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7KGbEOGaHtb4NoKNTiPQXRkXD_Cy_rOBepRX8i3_Zr_S94w=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Aisha was the representative who helped me at jack rabbit she was wonderful very professional and thorough.",
"date": "2019-04-07T21:57:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reeta M, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dff5a0cb-5adb-499f-90c9-6f45dd49f95f",
"author": "Kyle Kinderwater",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKijejBnjtvM92qy9EoDCowYUyk4b3f6oBvRtJoz0HPmL41Xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks to Jack Rabbit Storage for providing quality and affordable storage, and thanks to Aisha for being polite and helping me find the unit right for me!",
"date": "2019-03-24T21:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kyle Kinderwater, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a1f686b1-077f-4e38-b313-b48fee3dac9d",
"author": "Michelle King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtRXcQgPOy4vs5bjN0Sym09G9rstoqLLjthO-L7gV-DiHp75wyeQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Aisha took the time to find a unit that was affordable and efficient for my furniture. She was polite , personable and pleasantly cheerful.",
"date": "2019-03-05T01:24:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle King, thanks for your praise and kind comments about our after hour assistant, Aisha.",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "09480c8a-1702-4ce0-95b7-c0d8fc6b8f13",
"author": "Tiaira Shoultz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvhlijD4y9hwlD4W6p465qpKTBITZSSHq8ScWD14x_1gW59ZX1GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee and Coreen are awesome! They helped me figure out a quick storage option during a stressful move. I highly recommend!",
"date": "2019-02-28T16:00:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tiaira Shoultz, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9b57d1d-281d-4bdc-8992-f42a679d738d",
"author": "Janeil Crews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfSEE2p2IZvcw_GwDpG5Iby7mwnaEENSoFhzl9ZFm758CrKOJ0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks to Aisha for assisting me throughout my process with looking for a safe place to store my personal items! She was patient and very understanding. I will definitely refer this location to my friends and family! Thanks Aisha!",
"date": "2019-02-26T00:11:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Janeil Crews, thank you for taking the time to give us such a great review,we are so glad Aisha was able to assist you.",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "017b03cc-ea00-4cc8-b3ba-c1d0f355e45f",
"author": "Lamar Davison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQTFmjN4ttNweE8tyeOclJcbDIhQa7BiocOYMDijVuQmvPhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service provided by Aisha she was very helpful.",
"date": "2019-02-22T00:11:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lamar Davison, we're happy you found our assistant, Aisha to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03d58af2-cc96-400e-835c-dc06580e9103",
"author": "Rennie Barnett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXXLlZnVbjUdZ3Hpa1QJSvMVL5FbCG0pZ1tLpTPgiY4VPXxw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The customer service is always pleasant.",
"date": "2019-02-19T23:37:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rennie We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our Holland Road Team. We appreciate your business and are happy to have accommodated your every need. Thanks for the rating. Have a wonderful rest of your weekend.",
"replyDate": "2018-10-06T15:29:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf49dd17-3d5c-4620-8feb-65567a13c33d",
"author": "Christopher Hilger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6smNn4K-O5lxFpit_73QlcRO5v0MvWy6np8Vd1yR3ls6RWSS5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast friendly helpful",
"date": "2019-02-18T19:11:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christopher Hilger, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "22a21eb2-bf9c-4d32-9beb-6dc986c68414",
"author": "Caleb Bryan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJt0hHBEfDZtqXim8LBbxDqa69m9YNpOMjwiiVJoCY2_p2gXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "removing prior posting as Jack Rabbit has handled complaints properly. Thank you for reaching out!",
"date": "2019-02-11T18:39:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Caleb,
Thanks for updating your review! We appreciate your willingness to turn your initially frustrated experience into a positive one. We thank you for your patience and your business!",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb5f63c8-def4-4deb-b4e0-07d80893d902",
"author": "doddie braza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGp9odo8b7ZAk88ObSma4_CygkfrlHdUmmofr6S5vrcCuTeFVa=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-15T14:16:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doddie, thank you for taking the time to leave a five star review of our Holland Road location!",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1527ad1-8a60-46ad-9165-7bc63cb434ce",
"author": "Tramaine Doyle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3Utp8g8mDVCZuxFYGGmIXXN1Wr0ZBIZkV9S9CBomHIGyMhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aisha was the best , she explained everything in detail and was very helpful and made sure we didn’t leave until we were satisfied",
"date": "2019-01-10T00:44:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tramaine, thanks for taking the time to leave your wonderful 5 star review of our Holland Road location. We are happy to know that Aisha was able to help make your experience a great one!",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a06060e-9b63-47ac-aad9-b2043af45097",
"author": "Tyler Churchill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMykJa_WcLftvhTGJ47WpC_1mJP3MrXEzS6sEw44daCf5dxhdgvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome experience with Aisha!! Hooked me up!! Totally recommend",
"date": "2018-12-24T17:02:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "tchurch, thank you for your 5 star review! We are happy to see how well Aisha treated you during your experience with us!",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67fafe35-9bac-48f3-a415-18dfc8c7771d",
"author": "Joseph Ashburn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUhENYdlMN22l3wViuc2OMKlrRcmyMI20jOfddNaUSxFnwVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just purchased a unit and the service was very satisfying. The night clerk Aisha was very helpful and new exactly the size unit that I needed to store my things so needless to say I am part of the Jack Rabbit family for life.",
"date": "2018-12-12T23:23:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joseph, we appreciate your 5 star review of our Holland Road team! Thank you for choosing Jack Rabbit!",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79bdedb9-445b-40cc-954a-d1f20e09ba9e",
"author": "Brittany Frey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5-qv0ZtPogE30xwcepwUC8lIje0muP68DDnrLrnBMIjqPlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great service thanks to Aisha she helped me out a lot and it was great pricing in my budget :) i would recommend them to everyone not to mention it’s close to where I’m moving from",
"date": "2018-12-08T22:15:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brittany, thank you for taking the time to leave a wonderful 5 star review of our Holland Road team! We appreciate your business!",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8d3b0625-cef2-4501-ba5a-883c4da096b7",
"author": "Katie Piemontesi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIq5Zk1bI1V3L-tKkzwbWaMsgCOI3349zhorPMWyc2IlJUY-G7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful!",
"date": "2018-11-13T16:11:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Katie Thank you for the FIVE STARS !! We appreciate your feedback and your business. Thank you for choosing Jack Rabbit.",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8480287b-20e4-476a-9bb2-e5cfc0d98d67",
"author": "olay akins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJm_lVb3JUJ4q-glB9Q5750I__YbcjsqGt51T50BHs0OXNZWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been using this exact location for years and I’ve never been disappointed.",
"date": "2018-11-06T19:30:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Olay Thank you for providing us with your feedback regarding your experience with our Holland Rd Team. We value your continued business and thank you for choosing Jack Rabbit. Thank you for the FIVE STARS !! Have a great day",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [],
"sentiment": "neutral"
},
{
"id": "aba3a803-1082-4f79-adfc-9d51c61de2aa",
"author": "Osei Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLisOH_W-agk_IFayvpN0eEBRHNNrXz7cyhkQS1vhvSNNsRtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Knowledable, very helpful and about the customers experience.",
"date": "2018-11-05T17:04:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Osei We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our Holland Rd Team. We value your business and appreciate you choosing Jack Rabbit. Thank you for the rating !! Have a great day",
"replyDate": "2019-10-06T15:29:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0a4a1c4-7269-430a-a494-d11136591788",
"author": "Alexander Moya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIySRpLPoJTxf-Txgo45ZUCKVlup4Lp1ExaDu80fXHZLflylQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly. Easy to do business with.",
"date": "2018-11-03T16:21:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alexander Thank you for providing us with your feedback regarding our Holland Rd Location. We appreciate your business and thank you for choosing Jack Rabbit. Have a nice dat",
"replyDate": "2019-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7b46dffb-89a0-412e-b0ff-ebfb7fab68fd",
"author": "Jayson Caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJU78Ubgp5BLIZWK6QDYIpKGEYCTUZ7hnOaINsW9Ujq-tEziA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-11-02T14:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jayson Thank you for the FIVE STARS !! We appreciate your business and thank you for choosing Jack Rabbit. Have a great day.",
"replyDate": "2019-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64a72cb1-8169-4b73-983f-e726aab72fbc",
"author": "J Edgell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3Odt3W0RCZXu5W3TflCWC0HKFl1KYdpHIHyCZ0g_goaAHmw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Nice staff,aisha went out of her way to show us many storage units.",
"date": "2018-11-01T00:45:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello J Thank you for providing us with your feedback regarding your experience with our Holland Road Team. Please let us know if there is anything we could have done differently to improve your visit. We do value your business and thank you for choosing Jack Rabbit. Have a great day. Thank you for the rating !!",
"replyDate": "2019-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1283a061-28c8-493d-b1b2-a41f0dcbc722",
"author": "James Kellam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTrLHboEFQmuKFNXv1HoyzrFTq5QV48_03Ew5AgX8B0LK1NDEgqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and smooth, no headaches",
"date": "2018-10-30T17:43:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James Great to hear about your smooth visit with our Holland Road Team. We appreciate your business and thank you for choosing Jack Rabbit. Very good to hear of no headaches :) . Have a great day",
"replyDate": "2019-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "179cc5bb-5479-4abc-aad8-b86c1a9a33e2",
"author": "John Muscat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnOlKGJzbXB7Z6yxbt7GlhvkA1ve_ASH-xO2NSBLwIokVl60PB5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and very accommodating! 😁👌",
"date": "2018-10-12T17:37:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John Thank you for taking the time to provide feedback. We do appreciate oyur business and are happy to hear about your experience. Have a nice day",
"replyDate": "2019-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b076bd6-53a3-420b-ad6c-4e587622902b",
"author": "Debra Messado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgdDiVYDQ9ccWFZ7FRNJYkQFkQk2TZemiKw7OIgUaIv_8aEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and convenient. Super friendly staff and property very well maintained.",
"date": "2018-09-28T13:44:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Debra We strive for 100% satisfaction, and it is great to hear you had such a positive experience at our Holland Rd location. We appreciate your business and thank you for providing your feedback. Have a great day",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "57006e5a-9e2f-4496-83e8-7f6741ad84a7",
"author": "Shawn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiOjAR_MiqpWJMkPX6wNEZ_7C12o19SLPSHx5L1Y_VfghiNRAW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Life saver!!! I had movers coming from 3 hours away to deliver my goods at another storage facility. Unfortunately they had closed due to weather with NO notification. Jack Rabbit was open and were extremely helpful in getting me a unit for the movers. Absolutely 5 star service!",
"date": "2018-09-11T18:14:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shawn Thanks for your praise and kind comments about our Holland Road team. We thank you for your business and the five stars. Glad we could accommodate. Have a wonderful day.",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "66ba66ea-adbe-4da6-8b96-cea685675ab4",
"author": "Steph Nguyen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsGF9CiW47ss2XAeS7Mz7hzjEULMsVEnTwk18jmVxFBp-ykdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-08-31T19:59:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for the rating and for choosing Jack Rabbit. Have a great day",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "264ad528-7aaa-4271-8877-86d0cbfe261b",
"author": "Leon Minor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHLTGNjGO0j42Lg2I6USG7_KAJ57IHQTf3u3nGpkqgPJ_4dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Satisfied with my experience here @ Jack Rabbit Self Storage Lee is a one of a Kind as well as the the staff. Very pleasant to speak with and definately knowledgeable on what possible works with anyone whose looking for adequate storage. Keep up the good work !!!",
"date": "2018-08-25T14:49:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Leon Thanks for your praise and kind comments about our Jack Rabbit Holland Road Team. We are grateful for your business and the five stars. Have a nice day",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d90ed686-12d3-4568-9054-cfffdbdd66a9",
"author": "S Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiqj6nQqiWSwAgRfNUeN2sqm5PYQoAQNS0Zq1xe2aG6Cf0rzc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice, clean storage place, very friendly Managers- great service!",
"date": "2018-08-25T01:14:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stefanie Your wonderful feedback and rating mean a lot to us. We appreciate your business and are happy to have accommodated your needs. Have a great rest of your week.",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7314b081-a446-4b78-ba5a-af7f92da68c4",
"author": "Coletha Coston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy_3atYKU5DCAj5BRmk6t3e8NRMkeRWBFW6gqcVdUCrJChLJHW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have been using Jack Rabbit for several years and it has been a very pleasant experience.",
"date": "2018-08-24T17:18:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Coletha Thank you for your continued business and for taking the time to provide us with the rating. Happy to hear of your positive experience with our Holland Road Team. Have a great rest of your day.",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7a7704d-6acc-4082-88c2-dae94dae30d7",
"author": "Kool Kool",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5b5sGi9aHHZ9y0FMhxCldVh__E-8_zNDDzRPdniQT3YDuKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff very helpful",
"date": "2018-08-15T15:16:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kool We are so happy to read such a great review about your experience with our Holland Rd Crew! Thanks for choosing Jack Rabbit",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "817fe5da-ef3f-4540-a7c9-7a737fbe24ab",
"author": "Mark Gentry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXn-bs2CVNpGDwlSIV3kcG4STF4PhCC2wO_M75OCDItsM-6PX0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great management, great location.",
"date": "2018-08-12T20:08:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark We are so happy to read such a great review about your experience with our Holland Rd Crew. Thanks for choosing Jack Rabbit.",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a41c5fc2-32a7-4674-980f-2db66926ce38",
"author": "Jaclyn Hathaway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8biJjEWS4BW6mVrIoTOYzFKE5rd41tar2VcxUSCmLI4fk7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good experience",
"date": "2018-08-07T21:24:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jaclyn We are very happy the our Holland Rd Team provided you with a positive experience! Thanks for choosing Jack Rabbit, as we appreciate your business.",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ef7d670-36af-41ca-ac60-97c85da38a26",
"author": "Talena Post",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSSTOs_sn1iI18SnXUOtepJ4azp3XuZjATktb35VU4CDs04g=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-08-03T05:54:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Talena Thank you for providing us with your rating. Please let us know if there is anything we could have done to improve your experience. We are open to discussing your concerns or any suggestions you may have. You can call our customer service line at 757-962-6914. We do appreciate your feedback and thank you for choosing Jack Rabbit !!",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8295aa9b-2ac3-476d-9a01-ce376ace62e3",
"author": "Erin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjIu_mLfrG7UyPRPrNvsOpRvkbEvCXLTLtb9WxX14wy1nvenYj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-07-28T21:31:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Erin Thank you for the five stars. We appreciate your business and thank you for choosing Jack Rabbit.",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a1686883-1e4d-43d0-98fc-d2ceceb4d87c",
"author": "Tyeta Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsSFJR75AKsxiY0_ryBhhwBX5pxTOJJ9ecLNwnvwUjp24rX0nu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!!!!",
"date": "2018-07-28T17:33:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tyeta Thank you for the rating and the five stars. We appreciate your business and am happy to have helped. Have a great day",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee0d8d7c-22c3-4b8e-b9f4-2a0dddf14948",
"author": "Maggie Eckrote",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKITc3Z7EBbMD84jZWdvQhH4EFAX5RhP_4hFp_NHrM5xTtkQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was so helpful, friendly, and patient with us while we tried to determine what we needed. The security of the facility is great, the office is clean and inviting, and the units are exactly as advertised. We will definitely recommend this facility to others.",
"date": "2018-07-24T18:48:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Maggie We strive for over the top satisfaction, and it is great to hear you had such a positive experience at Jack Rabbit Holland Rd. We appreciate your business. Thank you for the five stars. Have a nice day",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "15e241d3-2e72-4d74-9ab7-7052767ebc11",
"author": "Calvin James",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX_Q7jGxAU3fP_Tev1BiBMjVZ_tJ20cmMtEW6JHJ1ms7fGgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the best storage place I've ever used.",
"date": "2018-07-16T14:21:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Calvin Thank you for your feedback. We strive for over the top satisfaction and it is fantastic to hear you had such a positive experience with our Jack Rabbit Holland Rd Crew. We appreciate your business. Thank you for the five stars. Have a great rest of your week.",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b88932fb-746b-4f63-b99f-f3beec061871",
"author": "Nico Denea Virtual Wealth Empire",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZ2997zvoYCNzVKOL_zatZL865sUkyIiTjPIzV3QE2BzYuKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service!! Both managers, Lee and Coreen followed up multiple times to make sure I was good to go and if I had any questions. I was busy with my move and their follow up calls made it so that I didn’t have to worry about forgetting anything I needed for my storage unit. They also gave a few good tips on how to keep my belongings safe. Much appreciated advice.",
"date": "2018-06-27T21:06:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nicole We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our Holland Road Team. Thank you for the rating. We appreciate your business.",
"replyDate": "2018-10-06T15:30:13.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0af77cce-5d28-4f27-a271-466e7863ba66",
"author": "Hype Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSz0SVCd6ug4oLHhGt0VCeXs5ZYkoaBNTtitivtbguYGCoRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-25T15:31:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hype Thank you for the rating. We appreciate your business. Have a great day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7d97a67d-feec-4b67-b081-afae8d46f4ee",
"author": "Dascha Milligan-Oliver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwzh7_4WnH_sSos49TDYEUSY5_tAA0c6GHyAB90gkkpUnUXRMs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent Customer Service . Very nice will show you different layouts to help you choose which is best for you. Definitely will recommend these guys plus they have plenty of storage. Also will show you the storage space before you even decide to rent it out. Come here they’re awesome.",
"date": "2018-06-23T17:28:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chrissy We strive for 100% satisfaction, and it is great to see you had such a positive experience at our Holland Road location. Have a nice day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cbe2bda2-6213-4f83-afa6-7191f705d75c",
"author": "Ian Janes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5k5Rfa8xdPCPovt01AQpqkwVh3kdeHRBTnGuk6Fx_0AzQZ2A4Ng=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful and had answers to any questions we had.",
"date": "2018-06-23T16:05:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ian We appreciate your positive review about your recent experience with us! Have a great rest of your day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d423d43a-2aee-4269-9dd7-a902e8655b3e",
"author": "tyler auger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjzN-jvfLZ_jZYMJwbsgvEqMTMR_wndNAFP_K35iiPRdBm1m0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-22T13:22:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tyler Thank you for the FIVE STARS... we appreciate your business and thank you for choosing Jack Rabbit.",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f6cc795-b0be-41be-8753-4ef04070a284",
"author": "Greer Long",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7M3amhY8Iee9dGTprDldDwngYSvtFeOTEek-MIUHYgAVC7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-20T22:12:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Greer Thank you for the FIVE STARS. We appreciate your business. Have a great day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5b51fca-54a3-44bb-a815-2e58f191b503",
"author": "Debbie Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXR85YPAkBMuvGX7Qt0vxia20lqpbIb7LPZyJcLgbgW45Ss1Dch=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a pleasant experience. The staff was very helpful and made sure I chose the right size unit. I'm very impressed with the service and the premises are clean.",
"date": "2018-06-18T17:09:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Debbie We are so happy to read such a great review about your experience at our Holland Road location. We appreciate your business.",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "510e1b29-be34-46f1-bc2d-0dcda92ce6a3",
"author": "Michael Larson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_W4XLodOf7diRBOLpXiUDT5Ufs2DyP49SMqia99dWQ64aMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Excellent storage unit.",
"date": "2018-06-18T15:35:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael Thank you for taking the time to provide us with your feedback. We do appreciate your business and are pleased you had such a great experience at our Holland Rd location.",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee6c5ed7-dfaf-42df-a052-c8b91bf76a22",
"author": "Amanda Hickman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0uVIxU1nwMlq2XudXNajnfjabNWIAfJjRiX6zMb2UdC9Qd3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was most helpful and pleasant to work with !",
"date": "2018-06-13T18:50:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amanda We appreciate your business and am happy to hear of your experience with our Holland Rd Team. Have a great day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c81d0f9f-740e-43af-a914-3ff46e4247c7",
"author": "Juan Perez Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXmB0-V6m7q54AruBGjKK2OakNtFfOqvy_rHIbjB3JXfu80mab=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-11T00:08:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Thank you for the five stars and most of all for your business. We appreciate it and thank you for choosing Jack Rabbit",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8b68da3-1849-447e-996e-b003b2f5b09b",
"author": "George Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9KJ7sGGIA4-xdJPvksBQPPxiSU9KZN7d4cORa1EeFitJz_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super polite, friendly, and efficient folks.",
"date": "2018-06-01T13:52:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi George. Thank you for the rating and most of all your business... Happy to hear of your experience with our Holland Rd Team !!",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "35a570e3-1112-4278-bdab-8ab86ecc966a",
"author": "Marie Roy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7jS2lA_Q87T2mJZ8RSQqJSbbC3DGmSF9WTpC1vxnEA5NBwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-05-31T17:55:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marie Thank you for your business and for the FIVE STARS !!",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7dde1000-7ca5-49d6-829e-4a94171c4429",
"author": "chris dizon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpjxlU4gNEJJ_IQyvtzT_HE9A3_w1ZDyQJkqkojqt-OkLVqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place. The couple was very helpful",
"date": "2018-04-10T22:49:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris We're happy you found our staff to be so supportive during your experience at our Holland Road Location. Thank you for your business. Have a nice rest of your day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed6b33b0-f16a-43d3-abf0-07d9eefcfc33",
"author": "E “Lovely” P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfra1gc3sT_jjKN3GhAas9x3_5KeDxxAR3t_OpAWiXYU5e6Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is my second time using jack rabbit storage and it has been a pleasant experience. The staff is very friendly and helpful. The facility is clean and presentable. The free truck rental and specials on the units are a great help! Thank you.",
"date": "2018-04-02T22:24:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Erica Thanks for the feedback regarding Holland Road Jack Rabbit. We are pleased to have helped and appreciate your continued business. Have a great day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "77ce6ccf-294a-4778-9d70-206f68aead9f",
"author": "renarda price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2DHeaY-v_3Rq7tpY8SlPjvXGh4tJR2Jx6eBAEZGKste0HwY17Xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was very polite and knowledgeable",
"date": "2018-03-31T17:42:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Renarda Thank you for your kind words and this wonderful review regarding our Holland Road Location! We appreciate your business and your rating. Have a wonderful rest of your day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7f553a8-b536-4756-aaaa-49999cd7224d",
"author": "Dyland Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHuSncm51n_YimSPP8-LpjE4CiK0d7SD0J2Sw1Cg1iRosPwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and free truck rental!",
"date": "2018-03-30T16:37:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dyland We are pleased your experience was great. Our staff are eager to provide great customer service to all of our customers. Thank you for your business and the FIVE STAR rating !! j Have a great day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a30b1a9-03c2-4c3d-9b22-3b3619089b4a",
"author": "James Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYgOIj-s7EBItIVg_y3f5lgX7CPQh7qtH80pHWYBs4_gvNQg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "One word. Awesome! Lee is super helpful and the customer service is off the charts. The facility is very very clean and very very organized.\n\nLee took the time to explain the entire process from beginning to end and left nothing out. It's refreshing in this day and age to encounter a business as wonderful as this. Once you come here you'll forget about all other storage facilities... They're that good!\n\nI am now a customer for life.",
"date": "2018-03-29T06:07:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James Thank you for the kind words and expression... We strive to provide wonderful customer service, cleanliness and superb experiences all around. Your feedback is very important as we are passionate about the care & feeling our customers receive. Very happy to have helped and we appreciate your continued business. We are grateful for the Five Star Rating. Have a wonderful rest of your day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "41f3e470-86db-4a87-b26d-f5499ccaeb49",
"author": "john grimmett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4AjnihpyhfJz6xJVIhyG3M2MZUTmRBJNVarXaMmUjRakfhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional and they went out of their way to satisfied all my needs.",
"date": "2018-03-26T15:00:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John' Thank you for your kind words and this wonderful review regarding our Holland Road Location! We appreciate your business and the Five Star Rating. Have a great rest of your day",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "35f38553-d08d-42ab-a6cb-1fd0fee6ce3e",
"author": "Krystal C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUioIbWsXm3Qatm-XiAz-neSxBpAXOZn4ogFv6mxVwk6CS-Lk0iaA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-03-22T18:06:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "THANK YOU FOR THE FIVE STARS !!",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6d8f7d6-5a42-4b6f-922e-fe951eadfdf0",
"author": "Echoe Hurtado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXXhhcbij58edlNj1NvJ9EQ9oJchzwVd6NcUhi0zqvb8E66A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would 100% recommend Jack Rabbit Storage to anyone looking for a storage unit. Great costumer service, super friendly and welcoming! Answered all our questions, very helpful, and decent prices!",
"date": "2018-03-17T16:45:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Echoe We are so happy to read such a great review about our Holland Road Location! It is wonderful to hear that your experience was pleasurable. Thank you for choosing Jack Rabbit.",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1f84f0f1-e629-4652-baee-311a4ebed977",
"author": "Michael Purdie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtIuMeAFg-L3Vq9A4umQviE8ljj02NWYpZN3dzMejD_kiOEyYj=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-03-07T17:20:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the rating !!",
"replyDate": "2018-10-06T15:30:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6d877ebf-c2c4-40f8-b0b9-84a324f89284",
"author": "Gunner Mann",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmAEMSpveR5YzdVQmeo38MBwV8z0jRW3T4iufVcXOaFVCe9nYi3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-02-24T18:47:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi RP Mann Thanks so much for the FIVE STARS. We appreciate your business. Have a great day",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d926cfd4-fb00-4cb3-a93b-3f66263e8221",
"author": "Keith C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0RBW6wMYTDgbYv8nDI5n_pe3dYbI40a38J3RnuPEkQfldq3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came to rent out a space for some small items and both Lee and Coreen were super helping. I appreciated that they wanted to make sure I was in the right sized unit for what needed to be stored. Answered all of my questions without issue and made the renting experience smooth and easy.",
"date": "2018-02-23T21:32:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jerome We are so happy to read such a great review about our Holland Road Location! We are happy to hear such great words about your experience. Our staff go above and beyond to ensure the customer service is superb. Thank you for your feedback and have a wonderful day !!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8cde12e5-663d-4396-9080-7839dad33725",
"author": "Heather Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVepY7lm7ZQy4MfqYBOu03uynakRT8CXGLAsJiuHo2e--EjDu_hAg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff was very helpful.. they helped me find the best storage unit to fit my needs",
"date": "2018-02-20T22:29:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Heather We are very happy to have provided you with such a positive experience! Please do consider us for any future storage needs. Thank you for choosing Jack Rabbit. Have a great day",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5065a0c1-7a59-42ac-b453-90f420eba8b7",
"author": "Rick Lister",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8WFphbrHRTKQciakUzuaSWhnmPAQUgRdOh9oK1p5qyT7kPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-02-09T17:08:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rick Thank You for the five star rating... we do appreciate that !!! Pleased to have helped and thank you for your business.",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5803530e-719f-4d4b-b122-5dadb8326caa",
"author": "Dorothy Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVb4kqkq_I8f6qW7tVS0t-DZ3QOIcUBjogeIV8KbZjAkel_EMbm=s64-c-rp-mo-br100",
"rating": 4,
"text": "Staff was professional and courteous. Price is average and I really like the discount I got from my leasing office. Thanks Jack Rabbit.",
"date": "2018-02-08T16:59:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dorothy Thanks for your feedback regarding our Holland Road location and we are glad to hear that you had a pleasurable experience. We are happy to help you with any future storage needs. Have a great rest of your day",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "879e19f2-f9c3-432c-beac-0c0392621076",
"author": "sharon cronin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXecMccgt1KODmFHwgFcKdciUS2sXcg5GnWqanus9KNfMaIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pleasant experience in renting a storage unit. Very informative and an easy transaction.",
"date": "2018-01-31T19:30:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Sharon, for your kind words and this wonderful review of our Holland Road location! Our managers strive to provide each customer with all the information necessary to make their move-in stress-free. We appreciate your business and value you as a satisfied Jack Rabbit customer!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa83d8f3-cc44-43c1-9ab9-739f55ae54db",
"author": "Smokeshack82 #Splashhh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbFI_fehV9vx7FOLD5Rz6li33PUPOXIT9tgcvIAEl1FS2VzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-01-29T20:46:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jabron, for the AWESOME 5-star rating of our Holland Road location! We appreciate your feedback and value your business!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "34b59469-5083-436a-a04b-b4527bc07924",
"author": "Mrs. Lovely",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTEJy1zbc7fZCgSlB1x9qJP4FJurkFFje3y2dupJ0uU9c70MB8rA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-01-27T23:05:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We the 5-star rating you gave our Holland Road location! We are glad you had a positive rental experience. Thanks for choosing Jack Rabbit for your storage needs!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14b510a3-f61f-46a1-9561-001ba6d73312",
"author": "jake Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdrW-rWlMm_qe8QIFAnVwluc3Rs3EnG0OruDwxrZesDFE7Ww=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-01-27T18:17:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jake, thanks so much for taking the time to rate our Holland Road location. We appreciate your review and we value your business. Thanks for choosing Jack Rabbit!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82e659ef-c61f-437a-8bd5-a6e7801f709c",
"author": "Ashley Rose",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEnNbx0jgT69tUnOWBP8e8JIdFtm-yP9uMskzMZOk8LY-yTFd3nQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The customer service here is absolutely incredible. The staff is super welcoming, friendly and works with your situation. I won't go to another storage facility. I 110% recommend these guys. Thank you!",
"date": "2018-01-19T17:24:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashley, we love your review......it couldn't be any better.....\"110% recommended\"! Thanks for taking time out of your busy schedule to let us know about your wonderful rental experience and the superior customer service provided by our staff at our Holland Road Jack Rabbit. We highly value your business and we're thrilled you chose Jack Rabbit to store your belongings.",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0d8b925f-eecb-4e16-bf44-e08a36ed084a",
"author": "Nick Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2jO4ep2EeP_LbWfP3A-yiRxtWyaZ1xWNHS2Gylyf2LwRYJ8rT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and knowledgeable service. Very quick and efficient in setting up the rental. Highly recommend using this location.",
"date": "2018-01-15T16:12:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nick, we're thrilled you chose our Holland Road Jack Rabbit for your storage needs. All our staff are highly trained storage professionals and they take great pride in providing superior customer service. Thank you so much for your nice recommendation!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c4dfbb1-e916-4f6b-ac66-c61bdbd07f83",
"author": "brett webler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuZZe535nM8s-cfwLPZAgqMnemKJix9uJ9UI7GjSDfVpeuIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2018-01-03T19:46:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brett, for the nice comment and the awesome 5-star rating! And, thanks for choosing Jack Rabbit for your storage needs!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51dbeb0e-9c91-40f2-8497-e90664083354",
"author": "Richard Florez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDhrEtoPz-iUmbu8dvN4KQAwHYQxc3Ww8JDdvN7nm-IdpWrxk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-01-02T17:08:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Richard, thank you for taking the time to rate our Holland Road location with 5 stars which is the very best! We appreciate your business and value your opinion!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "392ccd89-8d56-4f90-a499-1bd4424aeac8",
"author": "Anya",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtl6yQPUbgXUQUvTvKpnk1EM_qEkDTnEyB0EGmmJJV8CPvdRQl=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful, friendly, staff, and reasonably priced units.",
"date": "2017-12-28T15:20:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anya, thank you for taking the time to leave the wonderful, five-star review of our Holland Road location. We're glad you had a positive rental experience and we appreciate your business. Thanks so much for choosing Jack Rabbit for your storage needs!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b6c14980-4578-4999-bc38-dd76c3306ebe",
"author": "Nikki Stubblefield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiS85mHNRPWbFnPcRIWh18HWrhVKHaHFwilqFSucJVhY-hRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "GREAT CUSTOMER SERVICE.",
"date": "2017-12-01T21:34:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Nikki, for the nice review and 5-star rating of our Holland Road location. We're happy you had a positive rental experience. Thanks for choosing Jack Rabbit for your storage needs.",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "383fdec6-0efa-433e-af61-3bb09e3c78b7",
"author": "jose valle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1QqCAqKikKYIt1upE4dXk9njBgsHumWWsSzTlNN8Y-syonQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good place to rent a storage",
"date": "2017-12-01T18:44:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jose, we appreciate you taking the time to leave the awesome 5-star rating and nice comment about our Holland Road location. We appreciate your business and value you as a satisfied Jack Rabbit customer!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "028226c3-d718-45e8-8bd2-c656f40c6cca",
"author": "sandra miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr4XK8Ll_8hwVEFe5BtO8AuJ_A5yZgsQLTC4nscOAc4CR44A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would definitely recommend this place to anyone. So friendly and answered all questions NICELY. Carla was very accommodating and funny too. An overall very pleasant experience .",
"date": "2017-11-04T15:45:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Sandra, for your positive review of our Holland Road location. We are thrilled you had a great rental experience. All our employees strive to provide the very best in customer service. Please let our staff know if there is anything more we can do for you.",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44d119c9-526e-4e3d-ba74-f92a9ea6d7cc",
"author": "Sammy Heredia Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWs-Eo12RAV_whsNe72YO3sGs03cuLnF3mRQs09nQAKsjfkSpi-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-11-01T18:07:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sammy, for taking the time to rate our Holland Road Jack Rabbit with 5 stars! We appreciate your recommendation!",
"replyDate": "2018-10-06T15:30:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f53df0b-668c-4138-8cd1-af013cc64614",
"author": "Kimp Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE9F-huaL88hSsD0ictCaMj-wUvth5A5FGxPIgitofpTPX6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was extremely professional and humble in making sure my storage needs were taken care of ...Stupendous Job...",
"date": "2017-10-31T14:11:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kimp, for your nice review of our Holland Road location and Lee, our manager. Lee is an valuable asset to our Jack Rabbit management team, and he provides superior customer service. We are thrilled to have earned your recommendation!",
"replyDate": "2018-10-06T15:31:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd3042b4-9127-4a3e-bcfb-a856620768bf",
"author": "Keya Tremble",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKk4ekrNlB0SDj0HoBYzrSIDLxcyRYIzzpaD0GZexXWtu5E-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and walked me through the whole process and very professional.",
"date": "2017-10-10T14:29:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keya, we are so pleased you enjoyed your visit to our Holland Road Jack Rabbit! All our staff are storage professionals who love helping their customers have a positive rental experience. We're glad you chose Jack Rabbit, and we hope you will continue to store your belongings with us for many years to come.",
"replyDate": "2018-10-06T15:31:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3288adc4-b347-4c93-903c-3e84090407e9",
"author": "Kera Bretney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2w6GBn1ksV5OqMYQZ3El1zSdXsyi1zuUaqpmY_g23dATUiw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very helpful",
"date": "2017-10-02T19:16:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kera, for taking time from your busy schedule to leave a nice review about our Holland Road location. We appreciate your feedback and we value you as a satisfied customer. Please reach out to our managers if there is anything more we can do for you while you are storing with us. Thanks for choosing Jack Rabbit at Holland Road!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8443536f-7ffd-407f-ae2b-da85517c0974",
"author": "Tori Casper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2l4udexk2q1XvgKqEPlDnKspvweaskpMMZp7Nj09nfTJBTXmf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-09-26T12:45:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tori, thanks for the awesome 5-star rating of our Holland Road location.........we really appreciate your feedback!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3ec5ff77-794f-4b0a-94ec-65bfbe679504",
"author": "Lakeisha Tart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnOauz63hulOZqoSOHa-bATFcKk8Q5sYBjpYmVyJRQ6g87GqnL=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place! They are extremely nice and very informative. It was almost like I knew them forever lol. The prices are great also, definitely recommend.",
"date": "2017-09-23T15:20:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Lakeisha, for the awesome 5-star rating of our Holland Road location. We appreciate you taking the time to leave the wonderful review of this location. Our managers excel at providing the very best in customer care and they are extremely personable........we're so glad you noticed. We're happy that you chose Jack Rabbit for your storage needs and we value you as a satisfied customer!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2f0a4097-fbcd-4293-a933-d1f2d8569f34",
"author": "Chris Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUofa3dX9o5P2Y397VJutACDunEj_vm_AyD7xkaNyaOif2-yq4=s64-c-rp-mo-br100",
"rating": 5,
"text": "When there was an accident in the building that I held my items in, the staff was very helpful and accommodating to help move everything that was still able to be salvaged. The renters insurance they offer also came in handy as they were very generous with compensating for everything that was lost. Would definitely recommend people to use their facility and get the renters insurance for those accidents!",
"date": "2017-09-15T22:10:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, it's unfortunate there was a fire in your building, but we're glad you found our staff to be so helpful during this very stressful period. Each customer affected received the very best in customer care, and we're happy you were able to salvage some of your belongings and receive compensation for your lost items. We appreciate your endorsement of our protection plan coverage, and we value you as a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e187d3b-af6e-422d-9b56-94b33ac9f047",
"author": "Lakeil Hedrington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVshjLMHGImo3gFTsZN8mJPJGYUEh0JdVf3H7dvoKYtt5NZIknTtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "People here a very friendly and doesn't push you to rent a space.",
"date": "2017-09-15T13:46:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lakeil, thank you for leaving your positive comments and 5-star rating about our Holland Road location. We're happy you had a positive rental experience and glad you were provided with excellent customer service. We value you as a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b745e9aa-3972-4cf9-bf1e-76ac3e7966aa",
"author": "Jessica McKinney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrGgM_lYnwJMBzl9KDRI6uuUDicTGdtQKCkKojye4ckAiZUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-09-02T18:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica, we appreciate you taking the time to leave this awesome 5-star rating of our Holland Road Jack Rabbit. We appreciate your business and value you as a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12e6691b-fada-4bdf-9848-ef6dd41f6c91",
"author": "David Queen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtQ4SPrjqvnmU4D2EmzLzDLtYkc1pN9ZRAslPOL0yYEORGTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Understanding and Very Accommodating",
"date": "2017-08-25T11:07:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, thanks for the great 5-star rating of our Holland Road Jack Rabbit! We appreciate your feedback. Your opinion is important to us in helping to maintain our high level of customer care. At Jack Rabbit, we pride ourselves in providing a personal touch.......we don't consider our customers just a number. Please reach out to our managers if there is anything more we can do for you while storing with Jack Rabbit!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "996e0c76-e6ad-4b92-9ee3-dbc7e06486be",
"author": "Kelli Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsOuJFbN23qP5WR-cZoCeSi7eeCTVUj8Y8eIZCWtBYoSXBcw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mike the security guard was awesome! Great customer service skills. He was a great help getting our storage unit! Give him a raise!",
"date": "2017-08-20T03:03:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kelli, for the wonderful comments about our security guard, Mike. He provides excellent customer service and prides himself on helping customers have the very best rental experience possible. Thank you for choosing Jack Rabbit at Holland Road!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "c3a5ffca-0072-437a-90bf-8fb2b8c45f09",
"author": "Jessica Dorsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI32TTY7-GSUtem-Hj3N81nXYe5i9YA_2ByOWBt5tWBPUP5qrj6=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been using Jack Rabbit Storage unit for a couple of months now. The staff is friendly and accommodating. Recently there was a little incident to where my belongings got damaged. Thanks to the management team and staff, they called me immediately to come in, asses the damage and they moved my stuff to a different unit. They also paid for the stuff that was unrepairable without me even having to ask. I recommend this place to any one looking for a good storage place",
"date": "2017-07-24T15:18:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica, we appreciate you taking the time to leave your feedback about the excellent customer care you received at our Holland Road location. All our personnel are outstanding storage professionals and providing the very best in customer care is their No. 1 priority. We appreciate your wonderful recommendation and we're so happy that we've earned it. Thank you for your confidence in Jack Rabbit!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3842a2e9-7feb-4435-a001-d6a9df8e425b",
"author": "roger stephens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOHaMbSTm7w8IMQD57uMNTscyznXki66CFptTs13Lt2M6R3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roger Hamblin and Cindy Gorrell gave us excellent and quality service. It was a true \"Jack Rabbit\" experience! My wife and I received quality customer service, friendliness, and such care at point of need.",
"date": "2017-07-20T19:17:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Roger, we appreciate you taking the time to leave your review about the outstanding customer service provided by Roger Hamblin and Cindy Gorrell at our Holland Road location. Your recommendation means a lot to us, and we'll make sure they know about your wonderful comments. Thank you for your confidence in Jack Rabbit!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9fdb4fc2-ab8e-4afb-89ed-5fc21447c2e5",
"author": "Dominicia Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ5cgPSJuFaYxWSI0i-z6N7nmUaSILnE6WHGvEKYwLDgLCssSF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "YES!!! My experience at Jack Rabbit was simply amazing. The process was quick, simple, and easy! Roger and Beth assisted me through the process of how to go about operating the gate, how to get to my storage, the simplistic policy and procedures, etc. They took the time out to assist me in the most elaborate way! ALSO, to make this experience even more memorable, Jack Rabbit Holland Road offers, at the time of my rental, a \"half off rent for the first two months\". I would definitely recommend this storage unit to others! Great service guys! Keep up the amazing work. If I could give you guys a million stars, I would LOL! Thanks again :)",
"date": "2017-06-28T15:57:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dominicia, we love your review and it is one of best recommendations we have received......a million stars.......love it! Roger and Beth both provide exceptional customer service, and it's experiences like yours that keep us motivated to continue to provide the very best in customer care. We are thrilled you are a satisfied Jack Rabbit customer and hope you will continue to be for many years!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "0a822dc5-0a22-4c83-9b55-b9be5707b31f",
"author": "Narcissa Bluitt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgbQ3yyUNq56ta3x2InUPxeTPAsZCrpSyHsdl0higt1apELg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at Jack Rabbit with Jim & Sherri was wonderful. I went to to tell them what I needed and how long I would need the service and they worked wonders. My husband and I rented from them before for about 3 years and the service was wonderful then and it will be wonderful now. I would refer anybody to Jack Rabbit on Holland Road and rate them a perfect 10",
"date": "2017-06-04T21:57:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Narcissa, for providing the wonderful comments and the 5-star rating about our managers, Jim and Sherri, at our Holland Road location. They love helping their customers, and we're glad you had a positive rental experience. We're thrilled you are repeat customers! Please let Jim or Sherri know if you need anything else.",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e5443e0a-b110-4162-af53-68424adcf601",
"author": "tina hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwvwp6g0omwE0gageKsaNqjCIm_hh4Y0JY1tl_AxPChaXyjw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very reasonably priced and located. Friendly, knowledgeable and helpful staff!",
"date": "2017-05-09T00:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Tina, for taking time to provide us with your review of our Holland Road location. We're happy you had a positive rental experience and we hope you will continue to rent from us for years to come. Thanks for being a valued customer at our Holland Road Jack Rabbit!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "694e53ca-0390-4e66-b448-2f2c3ab90c3f",
"author": "teresa whittington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFk08Q1Opg_Z1akx6SK4petFc_VeHzrfLdGQy1yrieBbku7DIO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have a great relationship with Sherri and her husband. She keeps me posted on my bill and due date.she speaks with respect no matter if I am late or not. She keeps me in line. Has a great smile and handles the clients very well. And they can be ugly and disrespectful. Yet she speaks with an even tone the whole time.I admire Ms. Sherri\nThanks Teresa Walker",
"date": "2017-05-05T20:03:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Teresa, thank you for your great review and 5-star rating of our Holland Road Jack Rabbit! Sherri and Jimmy do an exceptional job in providing top-notch customer service, and we are thrilled you had a positive rental experience. We're glad you are a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d048f9c-e91f-4436-ae21-52d2bb236f97",
"author": "Mississippi tv",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn3DsfbbWggdmy2S6JxQi0mNzTwAh7T8qOpKvscnrGyjFLQA-b=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service manager was very helpful",
"date": "2017-04-29T19:58:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jerry, thanks for sharing your comments about our Holland Road Jack Rabbit. We value your opinion and appreciate your business!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d7e7c90-3b06-4691-970e-8bb929eeaf1c",
"author": "Mike Velbis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViMb19aI6Q9aRDBvhxpsrllsOYjMecEhQPLg9AGvJx_2I5jJHf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-04-21T23:57:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike, thanks for taking the time to provide this great 5-star rating! We appreciate you as a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e8cb4e96-4f9b-4c5b-af5e-8fe6d0edbfbe",
"author": "Charity Buntz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzkFwhy2yje2jtqMxsE_i2xBDhPzRR01MrWh7sLobiC-GA_9X0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was my third stop of the day as the others either didn't have availability or were way expensive for what I needed. Service was great & I was in and out in a matter of minutes.",
"date": "2017-04-18T13:25:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Charity, we're happy you found our location to be just what you needed and we're glad our managers were able to provide you with excellent customer service. Thanks for being a valued Jack Rabbit customer and thanks for your business!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c3938e6c-8c87-46fa-b45e-4fb6ea06a7b0",
"author": "Stephen Ericson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZUJ_ei3ahou4sfVSdJcyJgmZgGoYjvjCTcP--QexbvrpZL5c=s64-c-rp-mo-br100",
"rating": 5,
"text": "My family is a long time renter at Holland Road. We like the location, the people there, and the storage unit meets my needs. We rent several storage units from different Jack rabbit locations.",
"date": "2017-04-16T03:06:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stephen, for sharing your comments with us. We are thrilled you are a long-time customer and hope you will continue storing with us for many years to come, not only at Holland Road, but at our other locations, too.",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "935bc721-a70f-4345-be8f-3cc0fb1b2719",
"author": "Antonio Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJ0S4KYoBkZxwjYbzwJRB8-SvuzDCFWIIbHrpB_WAoJdIDNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was the best experience I've had renting a small storage space. Sherri is so wonderful and pleasant to deal with and the prices are fabulous. I recommend checking this facility before renting anywhere else.",
"date": "2017-04-09T12:41:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Antonio, for taking time out of your busy schedule to provide this review of our Holland Road location. Sherri is an integral part of our Jack Rabbit team and loves providing outstanding service to her customers. We are so glad you are a satisfied customer!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6a9bfcc8-07ed-435d-a115-2c35e8215866",
"author": "Terrell Cuffee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0vcwKW8tts4-gY9DahjiWTUk_Z3Wr_1j8b-OYSfoJ1M-uGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was excellent, Britney was exceptional and provided great personality and character. Referring another would not be a problem.",
"date": "2017-03-06T21:15:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Terrell, we appreciate you taking time from your busy schedule to leave your positive feedback about our Holland Road Jack Rabbit. It's so nice to hear in a review that our manager is doing a great job; she will be thrilled to know that. Thank you for storing with Jack Rabbit!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "230a508e-3e43-4c43-b37d-5abe830454e5",
"author": "stephanie gustave",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHmMVJEf4nCqd3a5YII3kUWlmYJ9Eo5Tfdr2qUF5rIMFuODTKH_g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I thoroughly enjoyed my visit to this location today. Not only was I driven around to and shown different types of storage units to make an informed decision, I was given a free month and world class customer service by Jim and Sherri. I highly recommend Jack Rabbit and this location in especially. The unit cost and protection fee are what they are for each unit and that's it. No administration fee and no gimmicks. Again, I very much enjoyed my experience at this location and look forward to continue my business with Jack Rabbit.",
"date": "2017-02-18T03:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stephanie, thanks for the positive feedback! We strive to provide excellent service to our customers at Jack Rabbit and we are thrilled that you had a wonderful experience at our Holland Road location. Sherri and Jim love helping their customers and it shows! We're sure that your comments will make their day! Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c255d55b-bf28-44ff-8cd5-b2f21f061ea5",
"author": "Gregory Croteau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDL6_-4AYxzRD19Ccrwx80PnlnluAn_Q_wsgYXXnw8o-bmSgOt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I’ve used this Jack Rabbit from May 2016 thru January 2017, during which time I have not a single bad thing to say. Jim and Sherri were amazing. On top of being professional and extremely helpful, they are genuinely fun to talk to and always seem to brighten the day.\n\nHere’s just a few things during my rental which stand out\n-\tThe free truck rental made moving into my storage unit super easy\n-\tSherri was very accommodating and I was able to get access to the unit fairly late at night\n-\tThey had decent box prices within their office, so I didn’t have to run around when I was short a few\n\nWhen it was time to move out Jim and Sherri were very helpful. Unfortunate for me (living out of state) my planned departure date corresponded with a rare VA beach snow/ice storm. They did everything in their power to make my move go as smoothly as possible.\n\nThey truly care for their customers and are overall great people. If I ever lived in the area again, I wouldn’t hesitate to store belongings here.",
"date": "2017-02-08T01:29:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gregory, your review made our day!!! We love getting reviews like yours because our managers strive for excellence in providing the very best customer service and your review is affirmation that they are doing just that. We will make sure our managers know about your positive comments. Thank you for using Jack Rabbit for your storage needs and please let us know if we can help you with another move in the future.",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "neutral"
},
{
"id": "4ee75f8b-e8f6-48dc-90f3-b56058533059",
"author": "Pierre Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGYmZhX2hAIbj-sE30ChQq9ZA5lcKY9BIlpiaeK4akQO5hsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very thankful for my service that I received from Jimmy and & Sheri at Jack Rabbit Self Storage been very helpful to me I've been I feel very safe with my belongings in their care have helped me out in a lot of ways with feeling safe with my possessions . I read them a personal five star on how to professionally handle me and my family would recommend them to anyone please give me a star",
"date": "2017-02-04T20:10:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving your feedback about your experience with Jack Rabbit Self Storage. We always love to receive great feedback! The satisfaction of our occupants is important to us and we are so glad that your experience has been so positive! We will be sure to share your feed back with our property managers.",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5d83aeb7-cff0-4971-892e-89b459dcf8ee",
"author": "captdsulu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJd2fbE8ozlpWR6fe8Lt_UqQQLtrB_bvqgyFP4uM-AHGC9LRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you are looking for a helpful, friendly and courteous place to store your belongings this would be the place you want to use. We have been customers for better than 10 years.",
"date": "2017-02-02T22:32:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave us your feedback. We are glad we have been able to accommodate your storage needs for the past 10 years and we value you as a loyal Jack Rabbit customer. We hope you will continue to store with us for many more years to come!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f47891b3-3eed-4426-b3a1-b01aab9230a9",
"author": "Greg Nellis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAazN8l81WvYKMmfMgEWtN642gt4ojhK4aDH_cOfaDGUqKLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Their customer service was outstanding. They make you feel right at home and give you a complete explanation of all the rules and policies. A free truck with moving pads, dolly and a hand truck, couldn't ask for a better experience.",
"date": "2017-01-16T13:52:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greg, we are delighted you provided your feedback to us and we appreciate the 5-star positive rating! Your opinion counts in helping us find ways to improve the overall rental experience of customers. Hope you will remain a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b0401901-b224-4719-9111-45cba53499fe",
"author": "Anthony Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7ssWtgW8NMETduwikfrW9wzffCqK8wlvzlzb2nEgaUOjoeqOZjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This latest move seemed to come with one unexpected problem after another. One problem was not having time to research/compare storage units. In all honestly, I chose Jack Rabbit with the intent to research and move afterwards if needed. Well, research was done and my stuff is still there. In a nutshell, here's why: Sherri! By far the nicest, most involved, sincere, and honest person I've had to pleasure to experience in a very, long, time! - The units sizes are industry size but TALL! The free truck usage and availability. - The hours - and did I mention how awesome Sherri is? Read this review, see for yourself and tell them I sent ya. You won't be disappointed!",
"date": "2017-01-02T14:15:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Anthony, for providing this wonderful rating of our Holland Road Jack Rabbit and our manager, Sherri. Your opinion plays an integral part in our customer service. She goes out of her way to provide exceptional customer service and that shows in the nice comments customers make not only to her but in their reviews. We love that you are a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"access"
],
"sentiment": "neutral"
},
{
"id": "44dda493-a8ad-4e36-a229-affcff565c19",
"author": "Dennis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYU-kTbkx5Bz00XqWkIDykORGE1TTd3j2sRyk3jn83YsHGxW3V=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very great service management is great",
"date": "2016-12-01T17:37:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the wonderful rating! We appreciate your review and value you as a customer!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35a774e4-c3b2-42ab-baf4-fb4359834dcd",
"author": "Matt Wiens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImtw_7PYAreeP_ramwWhBVf0GWWm7IfqU7v13WTqX_dBvcVA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Loved using this storage facility! Jim and Sherri were great to work with. The unit was clean, dry and accessible all the time!",
"date": "2016-11-30T19:08:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matt, for your great review of our Holland Road Jack Rabbit! We appreciate your comments and we always love to receive great feedback. We will make sure our managers, Jim and Sherri, know about your wonderful review of the Holland Road property.",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "0ad5bb63-ee37-4201-be8e-308fca067d63",
"author": "Shelia Wiggins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhL5BNQD0on-LgnOsSK1tQLZCyWVj2S85f1HXYQSjusbWB1Wx3PA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sherrie and Pride are Awesome\nI was able to get professiona Assistance. They made may storage for my personal things pleasant stay. Thank you guy's.",
"date": "2016-11-30T18:17:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback, Shelia! We strive to provide excellent customer service to all of our customers at Jack Rabbit Self Storage. We highly value your comments and will make sure our Holland Road staff knows about your wonderful 5-star rating of our Holland Road Jack Rabbit.",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "34f1c0c2-a528-4dc5-a6c0-f26217b05dd7",
"author": "Jimmisha Dukes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpHgcO8ZS6NfZoghYAZfukoMlIWwJ72tvg6slTuL8frNrHOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was great. The manager was very friendly. She provided me with all the information needed. Anything I needed she was willing to help in any way. Prices were affordable and storage was nice and provided alot of space.",
"date": "2016-11-30T08:53:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jimmisha, what a great 5-star rating you provided! We love to get reviews like yours! We value all comments received by our customers! Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "84516902-1e3b-4053-8fa5-767001c6b7da",
"author": "Etienne Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvg-5fxQmzqSBWCN5W_p6yZfm38dtbkQjHi0RxfHl_JXsthg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the experience of having Sherry Help me toady. This was a last minute storage need and it has been a difficult time. Sherry was informative and friendly. I will definitely refer Jack rabbit Storage to my friend s and family.",
"date": "2016-11-29T22:32:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Etienne, we are so glad you had a wonderful experience at our Holland Road Jack Rabbit. Sherri takes great pride in providing exceptional customer service to her customers. We will share your wonderful comments with Sherri and we appreciate your continued business. This will really make her day!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "99cccb65-5e36-43e6-9125-c9fa58e35da5",
"author": "Alejandro Parawan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbIm6KJgi5ULfJqvJvSV0u1mh359DaswHSckZviQZafa7ttA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location of Jack Rabbit Storage is a very helpful and clean environment. I have used Jack Rabbit Storage for almost a year and nothing has gone wrong. They provide good pricing and spaces for people looking for self-storage. They also provided me with good service when I asked for other storage units. Overall, I found Jack Rabbit Storage very courteous and helpful.",
"date": "2016-11-29T04:33:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alejandro, we are thrilled to hear that you had such a positive experience at our Holland Road location! We strive to meet or exceed our occupants' expectations. We appreciate your continued business.",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1bcc5539-4be3-4b3b-a46a-4c875e0a83dd",
"author": "David Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtGG4XOjCPEY4VHmfv4gw6U4l9WAnA4OpUfjS7chMuhtA_Og=s64-c-rp-mo-br100",
"rating": 5,
"text": "We couldn't be more pleased with the service provided by Jimmy and Sherri at this Jack Rabbit location! They have gone \"above and beyond\" to help us out. Our moving truck arrived earlier than expected, but they quickly accommodated us and let us move in. When I was concerned about possible leaks because of Hurricane Matthew, they immediately checked to confirm that everything was ok. They even gave us terrific recommendations for local restaurants, which we greatly appreciated as newcomers to the area. They are friendly, professional, knowledgeable, and helpful. I can't recommend them highly enough.",
"date": "2016-11-23T15:46:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, your review made our day! We are thrilled that you had a wonderful rental experience! We strive to meet or exceed our occupants' expectations and it sounds like we have done just that! Sherri and Jimmy love helping their customers! They will be happy to receive your comments. We appreciate your continued business and value you as a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "735d7665-f7df-48d8-864c-4fc718280ccd",
"author": "Mike Kerns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJQvhDUe8Q7KdtV-KRYTbn6hBfrmNVsAgSHnYNUrmyYQlfEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very satisfied with the service that was provided by Sherri Adkins. She was very polite and professional! If I ever need another storage unit, I will definitely come back here!",
"date": "2016-11-16T16:35:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike, thank you for your wonderful review of our manager at our Holland Road location. Sherri takes great pride in helping all of her customers. It's good to know that you would definitely come back. We hope you continue to stay with us as a valued customer!",
"replyDate": "2017-10-06T15:31:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f2220f44-c7a1-41d0-a605-1de72e02ebb3",
"author": "Doc W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIst211F-nYpyCyFEzQTlZwNnMxFOKiOtJDrY05sZQ0xe2dQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service!! Units are clean, and all my questions were answered. Sherri is very knowledgeable, and patient.",
"date": "2016-11-09T17:37:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doc, thank you for the great review of our Holland Road location and our manager. Sherri really enjoys helping her customers and we strive to keep all of our properties looking their best. Thank you for being a valued customer of Jack Rabbit!",
"replyDate": "2017-10-06T15:32:15.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cd98cbbe-b335-4e53-b5c3-410beb3cdd6f",
"author": "Sandy Nooch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINZ7eMp8jXB6s9WoPEA2XQrv08iJcnY4v4aw2Q12v5fbMNow=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was searching for a clean storage unit close to my apartment. I visited 2 other places and decided on Jack Rabbit on Holland Rd for 2 main reasons:\n1) The manager Sherri was so helpful and friendly! She showed me a couple of units and found one I rented short term. I will stay at JR indefinitely but will downsize as soon as a smaller unit is available. Sherri will notify me as soon as she gets the smaller unit available. What other Storage facility offers THAT type of service?\n2) The unit was clean and brightly lit. There is a guard on duty at all times so I know not only are my goods safe, I am safe when I go to my unit!\nThank you Sherri!\nSandy I",
"date": "2016-10-24T21:19:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sandy, thank you for leaving this detailed feedback about your experience with Jack Rabbit Self Storage. We always love to receive great feedback and we are glad that we were able to accommodate you with getting the right size unit for your needs. I will be sure to pass your comments along to Sherri!
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:32:15.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2b4c1a46-f7a4-4e14-bcd1-dd04a1a92b36",
"author": "Elizabeth Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuo6Zi2p7x02fOJV9ajTFNGTHt4o8Dn2_jFZdsUkUVijVq9g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sherri and Jimmy very nice and helpful people. Sherri always smiling and friendly when visiting. The storage facilities are clean and spacious. Would use the place again.",
"date": "2016-10-15T18:26:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Elizabeth, for reaching out to us. Your opinion plays an integral part in our customer service. We will share your comments with Sherri and Jimmy.
The Jack Rabbit Teaeam",
"replyDate": "2017-10-06T15:32:15.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "218d5fac-4b08-42e3-8843-0d92a76c8125",
"author": "Karen McNeal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTmDUwn5Gk2c59LPOCrfma6wvfWdjGFC76iJmUcgrePJD8bA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used Jack Rabbit Storage on Holland Road twice. Why? because the staff there are great. The managers, Jimmy & Sherri are two of the most helpful, courteous, and professional people in business that I have come across. They were very helpful in helping me select the proper size unit. (and the prices are affordable) Will I recommend them to anyone who needs a storage unit? YES!!!!!!!\n\nKaren McNeal",
"date": "2016-10-14T04:18:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments, Karen Mcneal. Our property managers are an integral part of our success and Jim and Sherri are no exception. I will be sure to share your wonderful comments with them!
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:32:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c6d249c7-1c1c-4906-8251-35cbbd9aa847",
"author": "kane meyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLaALRnjdZFTW2UxMLdjAGg5AXrd6x8Nh4cGG-YU0x8b6LbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is the best ive been to and its the only one hurrican tested and it passed with flying colors!",
"date": "2016-10-13T20:24:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments, Kane Meyer. Our goal is to help our occupants feel safe leaving their belongings in our care. Which is why we have designed the driveways so that water will flow away from the units and into the drains. We are glad we you are pleased with your experience!
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:32:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11bc533c-99ea-48f2-be3a-241d32bdccec",
"author": "Blackleg Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnhOqe1_bE4cJdVe3p53QPhYibP1ys7ERuPj6q6qIpDthGlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "my names Glen Jones ,Ive had great situations going on due to moving around and this Jack Rabbit Storage specifically is great for its location, areas, productional values, right equipments for any technical difficulties, storage maintenance is very excellent, especially the Manager is a very rare person that has all the qualities to make everything workable for customers and customers are satisfied with the results that ive seen so far, keep up the good work manager and maintenance! The essesence of this storage feels like a home than a storage to a lot of us, i recommend many people to continue to use the best jack rabbit storage in virginia beach on Holland Rd only!",
"date": "2016-10-12T17:21:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Blackleg Jones, thank you for leaving this detailed feedback about your experience with Jack Rabbit Self Storage. We always love to receive great feedback! Our occupants' satisfaction is important to us and we are so glad that your experience has been so positive! I will be sure to share your feedback with the property managers.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:32:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "10046461-0b74-489c-b6e2-f76ea9fd580e",
"author": "Stephanie Crow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv8I1b3Yswg1i6ElcAUWKgKmG8Ad-qH21Ib2sLp5BnGDVQTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had to get a storage unit when we put our house on the market and we had a great experience with Jack Rabbit! The manager was very helpful and great to work with; we would highly recommend!",
"date": "2016-09-23T18:24:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Stephanie Crow, for leaving us this response. We always love to receive great feedback! We will share this review with the managers.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:32:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e36fb595-11f0-48f9-9c6c-fdae40dcef69",
"author": "Donna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1fjDhOAYJRHw-29LY0XsBSKm0qaawzd9Fb_cq9a7JhgYrVQWqXQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I haven't used a storage unit in many years, but have heard plenty of horror stories. When your house sells before the new one is ready, though, what can you do? Answer: Go to Holland Road Jack Rabbit. I have been on this property more than a dozen times in the 2 months I've had my belongings stored, and without fail there is always someone out either performing maintenance (painting, etc) or patrolling the grounds. There are also *working* surveillance cameras all over the place; you can see the live feed when you stop in to rent your storage space. I recommend this location 100%!",
"date": "2016-05-05T19:06:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donna, thank you for leaving this detailed feedback about your experience with Jack Rabbit Self Storage. We always love to receive great feedback and we look forward to providing you with the same great service for years to come.
The Jack Rabbit Team",
"replyDate": "2016-10-06T15:32:15.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a290a969-1eef-48e4-985a-5cfa2d1d33a0",
"author": "Shannon Collis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIsRdiF7LhO6acLooh742omVEnht1KPKbYRdyO9cBNosa0KQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ive stored my belongings at Jack Rabbit Storage on Holland Road for 8 months and I'm completely satisfied! Their customer service is great and the management is super helpful! Payments are easy to make and the location is clean.",
"date": "2015-05-15T23:37:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Shannon, for the great review of our Holland Road Jack Rabbit! We really appreciate you taking the time to leave your feedback! Thanks for storing with us!",
"replyDate": "2017-10-06T15:32:15.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7d9ab5d7-fdde-4fc0-abd3-39b9f63c7a48",
"author": "Brad Dunne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_2-a_1goeu99QohMDlB_1A-FWpqsFLnGRzmxUir78Oc1MkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The location was clean and accessible. You can tell the employees working here take great pride in their work. It felt more like a home versus a business. The staff was extremely professional and customer oriented in every transaction. They even suggested a good place to eat for lunch. I would rent from jack rabbit again.",
"date": "2014-09-07T09:17:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Brad! ",
"replyDate": "2026-02-06T15:32:15.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "00b950d3-5bca-4965-bff4-5f904fc6af4b",
"author": "Vera Lutz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtv7rmo011ldKpRCyoQj2aiEepKkkQko4RK3USpGQCGwlP-Jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm writing this review to say thank you to this company for their help. I had to move out of my old place at the last minute and I needed to find a storage space for the time being to move all of my stuff. I called Jack Rabbit and they set me up with a nice little space...and it was affordable. The manager went out of his way to work after hours to help me out. Saved my life or at least my sanity..... I will be forever grateful!",
"date": "2013-12-13T20:52:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Vera! ",
"replyDate": "2026-02-06T15:32:15.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "d1f4e4a4-efc6-43a8-a533-965778c01783",
"author": "Paul Gibbons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSr8GKMGLe93tSSo7Qok1Xz20ikFgKyXLHfIPnPHekWWOuMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Top notch service from the manager and low affordable price on my unit. I can't complain and I will recommend. Thanks. Paul.",
"date": "2013-11-14T18:00:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Paul!",
"replyDate": "2026-02-06T15:32:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8ba6f807-8ae8-4818-bcc2-c4132fa409ff",
"author": "Scott E. Sanford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhz68V85TKiqVhL1ekNzQMdth2kR3hzVYdeoqaOb8HLSqRUhk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack Rabbit Storage has been good to us. We've moved in and out of this area twice and each time we use this company. They offer decent, affordable rates with no hidden fees and at times they'll offer a special price to sign up. We've been very happy with the overall customer service here and we'll continue to use them in the future. Thanks!!",
"date": "2013-07-13T20:10:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Scott, for your review! We appreciate your kind words and look forward to serving you in the future.",
"replyDate": "2026-02-06T15:32:15.000Z",
"tags": [
"price"
],
"sentiment": "positive"
}
]
}