{
"summary": {
"average": 4.8,
"total": 447,
"distribution": {
"1": 10,
"2": 2,
"3": 10,
"4": 21,
"5": 404
}
},
"reviews": [
{
"id": "38819b51-32b6-4b39-ba8c-310666f9fe7f",
"author": "Nancy O'Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDuQLwZBMORLlbHIoWa2mBjBTBAj2HsjMwL-FDmSh_8tO-Rg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was great. Resident managers, Steve and Carol are extremely nice people and very helpful.",
"date": "2026-09-30T21:32:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nancy, we appreciate your positive review of our Providence Road location and our managers, Steve and Carol. They love helping their customers have a positive rental experience, and we will make sure they hear about your review. We're glad you are a satisfied customer!",
"replyDate": "2017-10-06T15:26:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "53299ee2-c510-4472-bb7d-ac4f2e6d07d1",
"author": "Darby Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwAgstTIImQo1SIruh5eroRTo_rueeCxO4F6GAxpBYcI1Dd1gs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-09-30T21:25:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Darby! Let us know if you have any feedback to share in the future. Enjoy using Jack Rabbit Storage!",
"replyDate": "2026-10-01T15:26:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c990494e-0db1-4fec-b392-f91c4ba22984",
"author": "Chris Norton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm3dFNGc2L6e0aeaC-Hl613lU_Sqs4dDK4TN9KiD6Zqv2j5PD4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-09-21T19:24:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Chris! We appreciate your support as our valued customer.",
"replyDate": "2026-09-22T15:26:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8dff0132-088f-4f1c-898e-ee03c2502108",
"author": "Doug O'Neil",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUx1baBGSTDmChvt8DrnM6yUOQar_AwsJIW7bBURCfNNepjtx5Ssg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have done business with them for many years, and will do it again in a heartbeat!!",
"date": "2026-09-16T22:00:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your continued trust in our services, Doug! We truly appreciate your loyalty and the 5-star rating. We look forward to serving you again in the future!",
"replyDate": "2026-09-22T15:26:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8734c4f5-446a-42ec-9e6b-dfffd6c304b4",
"author": "Jessie Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCnjuhCCrBPNyT3l0jlxMkZlYYk8dZKYQhJNN-k2ZeZFXOCRvNVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have been using this storage business for years and I find it very convenient from where I live and I have all positive things to say about it. They 100% served their purpose as the jackrabbit storage. Thank you for being there.\nMr. Smith SR š",
"date": "2026-09-15T22:23:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive review, Jessie! We appreciate your kind words and are glad to have served you well. If you ever need anything, don't hesitate to reach out.",
"replyDate": "2026-07-06T15:26:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bafe4f55-9b2d-4b80-b7e8-a7704ca210ba",
"author": "Veronica Osborn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQ6AFM7Ec4GV17-WD_00Tm7whJo8k0WRkjVHBaTc9P2Cu_v8Vc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was in need of a storage unit. Jack Rabbit storage unit is my neighborhood less than a mile from home. I went online the Jack Rabbit Storage units website. Very user friendly. I used the drop down menu to be specific in my needs. They had just what I needed. Rented it on the spot. Then I realized I rented the wrong kind ( my error). I called the number. Someone answered on a Sunday afternoon. I explained my mistake. The gentleman was very understanding and helpful. Walked be back through the process. In a matter minutes I had the unit I needed. He texted me all the information to get into my unit that day. Everything else was emailed to me. I got the perfect unit for me. I couldnāt have picked it any better in person. I will recommend Jack Rabbit storage to everyone. They even supply the lock. Thank you.",
"date": "2026-09-14T06:41:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Veronica, for your glowing review of our services at Jack Rabbit Storage! We are thrilled to hear that everything worked out for you and that our team was able to assist you promptly and efficiently. Providing a user-friendly experience and top-notch customer service is at the heart of what we aim to achieve, and we are elated to see that reflected in your feedback. If you ever need further assistance or have any questions, please do not hesitate to reach out. Thank you for choosing Jack Rabbit Storage and for recommending us to others - your support means the world to us!",
"replyDate": "2026-08-06T15:26:44.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "97819851-32af-4cc3-909c-cd3ff519d1ab",
"author": "Regina Kane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ7NdnjwEydURSFBy2JXDvENCXC-pjPaPv5yMLhIB60Gc9=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with Jack Rabbit Storage Providence Road for 4 years. The operators, have been wonderful to work with. They are professional and respectful. Most of all extremely patient when I forget my entry credentials. The facility is clean and big free, no rodents or water damage. A great place to store your property.",
"date": "2026-09-11T22:20:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Regina Kane, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:26:44.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "599065cd-e0e2-41f8-bf2f-082609f685d8",
"author": "Rosemary Clinton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICT8bmGGZjBJTTKDl07O691Iurab4ehGuUpwzg6VODd_d2Hg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My first time renting a storage unit, Frank was very helpful and patient walking me through the process over the phone, it so much easier to walk into the office",
"date": "2026-09-06T15:29:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Rosemary. Your feedback is highly appreciated. Thank you for the review!",
"replyDate": "2025-10-06T15:26:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1f1e175e-8351-4e42-a304-26bef2f91e1f",
"author": "Raymond Wyche",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuLnrDy5V0-B6KUdT0Z5E-cPiFyyks90dgT8qzNkoslR-rRA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-09-02T21:33:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Raymond, for the positive review and 5-star rating! We're glad to hear you've had a great experience with us. If you ever need any assistance, feel free to reach out. We appreciate your business!",
"replyDate": "2026-06-06T15:26:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "972c8295-ed92-44e4-9e24-0e1ad55feebd",
"author": "Kathryn Orr Walston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk1P_s9rqHiZZyRL_bbvr-5_Mf3H6GPhTAi1jmnp_c7ipkRotOuw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Storing here has been a great experience, any issues have been dealt with promptly, property is secure but easy to access when needed. Communication is also great.",
"date": "2026-08-22T23:09:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kathryn! We are thrilled to hear that you've had a great experience storing with us. We appreciate your positive comments and are pleased that you are happy with our services. Your feedback is valuable to us, and we look forward to providing excellent customer service and storage solutions in the future as well.",
"replyDate": "2026-09-06T15:26:44.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "79b999cb-cd6e-4048-912f-c5e7ac805e94",
"author": "Kiana Mobley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmN3tU7rtfW56KWIb2YJFZQNm6FnyyNqSv0YxdrBP6oOoAWb_i=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very professional and great customer service!",
"date": "2026-08-13T23:05:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kiana, thank you for your nice review of our Providence Road location. We value your feedback about the high level of professionalism and customer service offered by our staff. Thanks for choosing Jack Rabbit for your storage needs.",
"replyDate": "2018-10-06T15:26:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3414cd2a-fb93-476f-beab-4e079749106e",
"author": "John Sasser",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfSjbiAQ94RgM1T-2oBUPHDO8nTFeOug3ovY6BK1WUW3J-fGU=s64-c-rp-mo-br100",
"rating": 4,
"text": "I like the access and security at Jack Rabbit storage units. Iāve been using them for almost 10 years. Only thing I dislike is the cost going up seems to follow gas prices but never comes back down. Seems like the price has risen more in the last couple years than early years. I understand new renters get move in deals and price breaks but so should long term loyal renters. If nothing else leave my unit price alone. All in all a good storage facility.",
"date": "2026-08-03T20:37:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, John, for the detailed review! We greatly value your loyalty as a customer for almost 10 years. Rest assured that we constantly evaluate and adjust our pricing to ensure we provide excellent value and service. Your feedback is appreciated, and we're glad to hear that you appreciate the access and security features we provide. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-07-06T15:26:44.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a56bd84f-d438-4adf-a98f-1a694552afcd",
"author": "Erma miles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKm1NvxeBQGPjn1w3tpGUy02e-DHGU5EBGxE4M93PpZGwW1bA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-07-30T03:15:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a 5-star review, Erma! We are pleased to hear that you are satisfied with our facilities. Let us know if there is anything else we can assist you with.",
"replyDate": "2026-08-06T15:26:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6aed2db-1e5b-4f3f-812c-de35e0118921",
"author": "Jennifer Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUu-Eiv_6kMfkuMtKxRjOZSzDKm7XzYgBJvJgtoE7muxyPz1pttYw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Communication is good, easy to find location",
"date": "2026-07-29T15:53:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Jennifer! We always aim to provide excellent communication and accessibility for our customers.",
"replyDate": "2026-08-06T15:26:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c96051e-bbaa-4723-b3b4-95503cc318ba",
"author": "Jen's Kitchen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGh0kybbZvmrXEKN_2J3esrFMtDmwnMwzlj7Emx8xofbcIIVpI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I think that jack rabbit storage is clean and very affordable.",
"date": "2026-07-25T23:27:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Jen's Kitchen! We are glad to hear that you find our facility clean and affordable. Your satisfaction is our priority.",
"replyDate": "2026-05-06T15:26:44.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "5f52c5b6-c14a-4698-b3b0-063b1af152e3",
"author": "Criss Matt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc7vMYkxnUr1NaEiG-nhwAvxmSZHAJDjvnL2buuZa8Cx9ZhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-07-24T21:27:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Criss! Your feedback is greatly appreciated.",
"replyDate": "2026-08-06T15:26:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25604610-ab29-46ce-98ee-44fe2d6ddeec",
"author": "David Wytiaz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLphCuup5yU2pUxM8J2sg0wX06k9GqBIHN-ODzFhRgKfwCkSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facilities",
"date": "2026-07-22T20:46:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, David, for your positive review! We appreciate your feedback and strive to maintain clean facilities for all our customers.",
"replyDate": "2026-06-06T15:26:44.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "cd401ef2-f276-4839-8e5b-fe6b17aaf133",
"author": "Lupe Stclair",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXz6EteQwrzv0tToBqWR75MWISht6M2Q46lLdd-7ubU6Pq4gHOdpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-07-21T23:20:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Lupe! We appreciate your support.",
"replyDate": "2026-08-06T15:26:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85fe8985-7afb-44b3-a665-7a93a1a3dc6b",
"author": "Loving Neighbors Mission Camp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuoVj1mOiXY0JUcyhaibla-EMSgq0wN_KRwXzA95Dut00YUQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Service was great when I had questions. Door latch is a little difficult to slide. Storage is spacious and I was surprised to see that it has lights which will make evening visits easier.",
"date": "2026-07-21T22:23:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive and detailed feedback! We are glad you found our service great and the storage unit spacious. If you require any assistance in the future, please do not hesitate to let us know. Thank you for choosing Jack Rabbit Storage for your storage needs!",
"replyDate": "2026-07-06T15:26:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "291798b2-ea6c-44fc-b023-d112340001f0",
"author": "Vickey Little",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6fIISwrAUX7-RRMedQX3_o5kSefxi66zoKRPUILhjfnmd4UQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Iāve used Jack Rabbit in the past so Iāve always gone back to them whenever Iāve needed storage and this time was no different. The only critique I would have is that when I opened my storage unit it had a bunch of debris in it from the leaves and I know generally they sweep those out unfortunately, mine didnāt get swept out prior to me, renting it. However, the ease in securing my storage unit was simple and quick and the young lady who I spoke with on the phone was knowledgeable and extremely helpful and pleasant",
"date": "2026-07-20T23:00:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with us, Vickey. We apologize for the inconvenience of having debris in your storage unit but we're glad to hear that the process of securing the unit was easy and that our staff provided helpful and pleasant service. We appreciate your feedback and will use it to improve our services. We are truly honored to be your go-to storage solution! ",
"replyDate": "2026-08-06T15:27:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "006c82b9-5878-4c61-a149-f465fcd41539",
"author": "Keith Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIL9NEuY9YuCCevCKbbYJ08BF47T723b2Ih1d_kyxODsRNi6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-07-18T18:17:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Keith! We greatly appreciate your support.",
"replyDate": "2026-08-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "593b8ef1-001a-4086-88b9-23f0086632a0",
"author": "Calvin Cooley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLiBvYCgYMnsa0LP9v6enm1bfs0TsOL091PeZcM0WE1EdbAA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent Customer Service. And Easy Access To Storage Facility. Definitely Would Recommend For Your Storage Needs.",
"date": "2026-07-17T19:10:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Calvin, for your positive feedback! We're delighted to hear that you appreciate our customer service and find our storage facility convenient. Your recommendation means a lot to us. Thank you for choosing Jack Rabbit Storage! ",
"replyDate": "2026-01-06T15:27:07.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "807e27a1-35fa-4446-9215-181445df869c",
"author": "Donald Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEmekruwwFFOxo9LADabtOEV_BNGI1QRD5sTbzG6SD7n-N-A=s64-c-rp-mo-br100",
"rating": 4,
"text": "I miss the manager on site and the supply store if there is an issue or I need a moisture absorber bag. One time I saw a rat between the rear wall up in the trusses. I haven't seen any evidence of rats the last few times I've been in there.",
"date": "2026-07-16T17:37:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Donald. We appreciate knowing your perspectives and will continue to manage our facility effectively to address concerns about pests and provide beneficial amenities for our customers. Your feedback is valuable to us as we strive to maintain a clean and secure environment for your storage needs. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-08-06T15:27:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dd586e0c-589b-4273-837b-349b92669c1d",
"author": "Donna Schmidt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUsoSMIywVMkW_k9frGcKa4-e0NjGKgLjGbvJPICTVZzWX0TE-=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is very friendly, yet professional.i needed a couple of units next to each other and they accommodated my request! Very happy with my choice of storage companies.",
"date": "2026-07-16T01:42:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Donna! We're delighted to hear that our staff was able to accommodate your request and provide you with the convenient storage solutions you needed. Your recommendation means a lot to us, and we greatly appreciate your business and satisfaction. ",
"replyDate": "2026-08-06T15:27:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7b9ca6bb-5d04-4644-a7c1-4a7f98fe2980",
"author": "Ronjeanna Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbrJYp9npyAb2Pttrm5eUjeEjg-EcbBtoFGNoQi7S4OuzQycc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2026-07-10T23:59:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ronjeanna, for your kind words and our highest rating! We are pleased to hear that you are happy with our service. Your satisfaction is our priority, and we are always here to assist you with your storage needs. Thank you for choosing Jack Rabbit Storage! Should you require any further assistance, please don't hesitate to reach out to us.",
"replyDate": "2026-08-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0719fdfb-a6e2-4282-91b7-319ac8fea5ef",
"author": "Tam Valentine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAjQhjb-OIxLHhNVuvhnaUSH80s8SlmX9dg7w1hDPda02uvQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-07-10T21:23:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a rating, Tam! Your feedback is valuable to us.",
"replyDate": "2026-08-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29c8d76d-9eb3-4c40-a123-16bed5a57d0f",
"author": "Amy Lynn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvJzG8MG94KjlTUEJrsZBpiXDTNnpulBYiyOWljyYGTHfzHDot=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy registration, great rental special, quick confirmation with all of the entry and lock codes.",
"date": "2026-07-09T20:50:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amy, for sharing your positive experience with us! We're delighted to have provided you with a seamless rental process and exceptional service. Your satisfaction is our priority, and we appreciate your feedback and 5-star rating. Thank you for choosing Jack Rabbit Storage for your storage needs!",
"replyDate": "2026-07-06T15:27:07.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c78ec2ab-21c4-4c2a-8d42-da24560a35c8",
"author": "M Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-eIhN--FALvlnQZJPXNvjSZ8rP8yqqbJUq8d8gt8Sh_Lx5g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-07-06T22:30:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating! We appreciate your positive feedback.",
"replyDate": "2026-08-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93274b04-2a90-46d3-9976-0b7226430068",
"author": "James Ravenell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXocvsVd0tklxgSqg-gaR3ZIOGqw4yVXhNGhWEAURCfqXBMWZ0tg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly and helpful. Extremely knowledgeable about sales and product. Provided immediate answers to questions. Thank you for you excellent customer service. š",
"date": "2026-07-03T09:49:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, James. It is much appreciated. We take pride in providing the best storage experience.",
"replyDate": "2023-10-06T15:27:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10ed8a5b-7ccb-409d-a4c8-931f8e2c438f",
"author": "Ray LFrance",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZwv3S3itvNp0G02mbroYpGtCltgbML2uAD79-Ri1ecBw_aNR5=s64-c-rp-mo-br100",
"rating": 4,
"text": "This place is a very clean facility. I only gave it four stars because it is not staffed like it was when I moved in. Secondly there are no rest room facilities for the customers within the property. There was one in the office when it was staffed and open. Itās an impersonal operation. You pay online, code in and out. I donāt know what itās like now if youāre coming in for a rental but once youāre in, youāll never talk to a human again.",
"date": "2026-06-29T01:50:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Ray. We appreciate you highlighting the cleanliness of our facility. We understand your concerns about the changes in staffing and amenities and apologize for the inconvenience. Your feedback is valuable to us and we will review your comments. Please know that customer service is available by phone from 9am - 9pm daily, if you need assistance. Please do not hesitate to reach out to us if needed!",
"replyDate": "2026-07-06T15:27:07.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "761cdc9d-74c8-4313-b8ed-b5b007f09a6f",
"author": "Robert Heyward",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFskxVJQ1EhOki-JyLha5CtgdkMFpDjxq_IZAmo0JlTDSA6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Secure and competent Storage Facility. Excellent quality!",
"date": "2026-06-28T22:50:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Robert, for your fantastic review! We are glad to hear that you find our storage facility secure and of excellent quality. Your satisfaction and confidence mean a lot to us. Thank you for choosing Jack Rabbit Storage on Providence Rd. ",
"replyDate": "2026-07-06T15:27:07.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "395beea9-389f-48e4-8a40-39da346ca497",
"author": "Wendy Jando",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDG--lID2g6Bsbzec_YXx3daAJvJFT7cORfrZ0HwGJJFlWxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always clean and well maintained!!",
"date": "2026-06-28T13:46:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience, Wendy! Your feedback is appreciated.",
"replyDate": "2026-02-06T15:27:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "bf393e40-47aa-424a-be78-f1cd74eb2c22",
"author": "Jason Gignac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr3oNnxOgE8EzJ-EE3Vqgr5Ux10tIH8O6jDO9gvJG6fMalUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-23T20:22:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jason, for the 5-star rating! We are delighted to provide you with excellent service.
",
"replyDate": "2026-07-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a005040c-fb1b-4748-a216-e78badf0d31c",
"author": "Jason Gignac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdltZH8Aj1zAa0ZVQbxmleKEVnP384pnypGbD7hPmTO9_hCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been with them for years with no issues",
"date": "2026-06-23T20:21:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jason, for your loyal support and for taking the time to leave such a positive review! We truly value your business.",
"replyDate": "2026-07-06T15:27:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0c54055-39bc-4d54-8c1a-197341ad5e2c",
"author": "Jessica Dilworth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7PHxCdZdB7e5PXRSG33_aYr8ZMaV9xNUwkn2ShhCxaXcoE2ewxg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "One of the most amazing storage options out! They care about security, ensuring that your stuff is secure and stored. Nice and clean facility!\n\nEveryone should check them out!",
"date": "2026-06-22T21:07:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jessica, for your kind words and the 5-star rating! We take pride in providing a secure and clean facility. Your review means a lot to us!",
"replyDate": "2026-07-06T15:27:07.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "1f507373-7660-48cf-8d1e-b2744b1a76af",
"author": "Cynthia Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRUngIUjjvfPzrI8fSPZsl4AGRZY7tzhksjXnp2EGTW1_A-pxpTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with Jack Rabbit for over 13 years. I could have been rich probablyāpaying so longābut I have entrusted my possessions with them for a cherished & safe keeping. When the office was available, those guys were so genuine and helpful. I felt over comfortable storing at this facility even with it being outside. I love be able to do in & out quick drives by. I do regret them taking away the trash bendāmy dislike.",
"date": "2026-06-21T20:48:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cynthia, for your loyalty and your great review of our Jack Rabbit Storage facility. We value your trust and appreciate your years of storing with us. Your feedback is important to us, as it helps us identify where improvements can be made. Thank you for sharing your positive experience! ",
"replyDate": "2025-12-06T15:27:07.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c9145250-2721-4441-a79a-bf55c952586d",
"author": "Vondella Breeden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtDiPYxzjl9Wil6bKND_5uXM10SwySv1z-z3stIPLXLyRgyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My sister and I rented a storage from Jack Rabbit. Ms. Carol was WONDERFUL, PROFESSIONAL AND GIVE THE BEST CUSTOMER SERVICE! Thanks Ms. Carol for all your help. Vondella aka Von",
"date": "2026-06-19T20:00:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vondella, thank you so much for the kind review for our Providence Road location. We are happy to see how kind and professional Carol treated you during your stay with us. Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:27:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "06ccad50-e746-43cc-86ad-fad1d0cc154a",
"author": "Towanda Shirley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJl45eIkUPmWyPrmKpog8Pz6qZPO2jyJCXciRmg6asHpcTa324c=s64-c-rp-mo-br100",
"rating": 5,
"text": "At first, I was a little skeptical because there wasnāt an actual person at the office. However, the online experience turned out to be awesome. I was able to access my storage unit minutes after reserving it. All of my information was sent to me via email/text making the property and the unit easy and convenient to access.",
"date": "2026-06-17T23:49:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for sharing your positive experience, Towanda! We're thrilled to hear that you found the online process convenient and that accessing your storage unit was smooth and easy. We appreciate your review and strive to continue providing excellent service to all our customers.",
"replyDate": "2026-07-06T15:27:07.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "c8b30f16-e523-4783-9a16-4ee573fe89a6",
"author": "Carmrid Hathaway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeCsUHlpTzqTSJVJ3Dgc0ILAiz4VRPddGSNzfndfEqzG5mmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had numerous storage units over the last few decades at this site and have always received excellent, curtious service.",
"date": "2026-06-17T23:12:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a valued long-term customer, Carmrid! We are thrilled to hear that you have consistently received excellent and courteous service. Our team at Jack Rabbit Storage deeply appreciates your kind words and loyalty. Thank you for sharing your positive experience!",
"replyDate": "2026-07-06T15:27:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43a92b4c-28c4-42a9-8494-34b14d72ef23",
"author": "kenx xkenn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSczHJTSkFxuqut32oHv8x6Byjyup-ZAUReX81Pait6ZxHRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-09T19:40:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! If you ever have any feedback or need assistance, feel free to reach out.",
"replyDate": "2026-07-06T15:27:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5ab1e5b-47dd-439f-a6a2-290228d6dea3",
"author": "Travis Frederick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyd-xZPpyIu9ahE1wVZKnL3zwiOtEXhdM8DNH9DJfbs_a-Hs7I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been with Jackrabbit for over 10 years. Theyāve been good to me. Never had bugs or mice problems the whole time. Even though the rent goes up Iām still satisfied.",
"date": "2026-06-08T11:23:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Travis, for your loyalty and positive review! We strive to provide a clean and secure storage experience for all our customers. We appreciate your kind words and your continued business throughout the years.",
"replyDate": "2026-07-06T15:27:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b92d944-fd1a-4663-95d7-41c5ca7b9a07",
"author": "Bunny Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsG_PtQFySja7emanE_nppt_XozRIG7PZLN-MzKM0MCrRapA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been using \"Jack Rabbit Storage\" for 8 years! I have not experienced any dissatisfaction within that time. In fact, I find their personnel professional as well as congenial ! I'd recommend them to my family and friends !",
"date": "2026-06-05T21:13:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Bunny, for your wonderful review and your continued patronage for 8 years! We greatly appreciate your recommendation to friends and family. It's lovely to hear that you've had such a positive experience with our personnel at Jack Rabbit Storage. ",
"replyDate": "2026-07-06T15:27:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "94d6f87c-9f69-4b3f-a7f4-34981fea6c05",
"author": "cole johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1aN2c6FI8jPS9NdsBinSg7m4tfwaxFnYnY2UWQvEtWUjCmM_Jug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always nice and professional. Grounds are always nice and clean",
"date": "2026-06-05T19:23:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating and positive feedback, Cole! We strive to provide excellent service and maintain clean facilities for our customers. Your satisfaction is our top priority.",
"replyDate": "2026-07-06T15:27:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f454397b-599c-440a-b2b4-4e385d239ff5",
"author": "imani bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7wUtF5waHlpKmbbR8B0lHg2TFun1fV80sNRP-QZTEn3iuhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2026-06-02T21:06:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Imani, we appreciate your kind words and the 5-star rating. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-06-06T15:27:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f35bbacc-8c01-4bd9-bd0c-7e1164099cbd",
"author": "Antonio Coffey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIItLgeIAVvTMizatLdjS3Gt7LZInJ_TjWCIYaXHw0GfDHLkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. The process was easy and I had zero issues during my storage.",
"date": "2026-06-01T20:30:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Antonio. We are glad to provide you with excellent service!",
"replyDate": "2026-05-06T15:27:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dbe960f1-c28f-450a-a57a-79c7efab729d",
"author": "Rebecca Braley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoOCFh0SbpoLChYPthWjS2fXJMT-tnrLabuiuL25q93UC0qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I always feel very safe. I have a unit that is temperature control and it's well worth it. I forgot my gate code and someone quickly responded and helped me.",
"date": "2026-06-01T20:13:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Rebecca. We are pleased to hear you feel safe and satisfied with our storage services. Your security and convenience are our top priorities.",
"replyDate": "2026-06-06T15:27:26.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "79a524d1-db58-46f9-b2eb-26b62eb43e4b",
"author": "guy demilio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWK22epwIPYS3qfHIqajtXnYHGQ6UPCz1bhepXAPC1kLT-0y1zw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always clean and safe also Jack Rabbit keeps up all the maintenance for the property",
"date": "2026-05-29T23:16:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Guy Demilio, thank you for the high star rating!",
"replyDate": "2020-10-06T15:27:26.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "aee37519-b49b-4683-b767-4efeca2009e2",
"author": "douglas hansel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUM-veYDngm28kqbstG0ABbaUbLdh0X2-x1wF4IX4fWZrzlac=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility on Providence Road is well maintained and secure while being accessible to me. No complaints.",
"date": "2026-05-29T21:16:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your excellent review, Douglas! We are glad to hear that our facility meets your storage needs. Thank you for choosing Jack Rabbit Storage.
",
"replyDate": "2026-06-06T15:27:26.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "2e06f097-4cd6-44c4-a07d-38ca9e62acc4",
"author": "Paige Ake",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzEIJ8UMAIx764oMEqCUk8LOyZLosEskakm_BI1ymGtFkjNpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome storage facility! Easy to access and very secure with locked units behind a locked gate. Prices seem reasonable too.",
"date": "2026-05-29T19:52:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Paige, for the wonderful review! We are pleased to hear that you find our facility secure, easy to access, and reasonably priced. Your satisfaction is our priority, and we appreciate your kind words. Thank you for storing with us at Jack Rabbit Storage!",
"replyDate": "2026-06-06T15:27:26.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "907a1bb5-d4c3-4b2d-a1d4-9dd5789ae7b0",
"author": "Tina Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRQcqARQOHLTg-vqIQKOQtzeuPG1axVJS-F9lxqiVM81TMUEY0Gw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-26T21:06:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tina Cook, for the 5-star rating! We appreciate your support. If you ever have any feedback or requests, feel free to let us know.",
"replyDate": "2026-06-06T15:27:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc35075d-4a1a-4cf1-afd3-13e7c68f4650",
"author": "Jennifer Colvin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqf7Ji1UO_bq79E1rpf6D77bNydHOKyCMWFcb0GBLVaaUm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy storage solution. I love the fact that the unit came with a combination security lock.",
"date": "2026-05-26T20:15:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Jennifer! We're glad to hear that you found the storage process quick and secure. Your feedback is greatly appreciated, and we hope to continue providing you with excellent service at Jack Rabbit Storage.",
"replyDate": "2026-05-06T15:27:26.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "56086d6e-3b74-45fd-9bd3-d95bcbc0ea72",
"author": "Stephanie Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeKuJ-0_fFctrWr2B8ulQnb9FSyIFfQ8JzOLUmxAa9MC3JmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and convenient",
"date": "2026-05-26T19:26:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stephanie, thank you for your positive review! We are glad to hear that your experience with us was fast and convenient. Thank you for storing with Jack Rabbit Storage. We appreciate your business!",
"replyDate": "2026-06-06T15:27:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94cbec04-630d-4a3e-a00b-2164feb2d7e5",
"author": "Calvin Tabron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSm76iLKYkq48SyH3mCjoNYaRxUAz9BnkZmYOO1NNFzAPF0dE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-26T19:16:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We canāt wait to share your 5-star review with our team. Theyāll be thrilled!",
"replyDate": "2024-10-06T15:27:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "733a85db-4912-4461-a1cd-e9cccea4eacf",
"author": "Larry Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-jPBkVp6wwW9x3hYWqDHpVwIpYPgzdhAGTVIjLMpQkEptww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safe clean environment. Highly recommend",
"date": "2026-05-21T18:55:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Larry, for the positive review and the recommendation! We're thrilled to hear that you're satisfied with our facility.",
"replyDate": "2025-12-06T15:27:26.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "fb1a5e03-d8ee-46d5-9a8b-f2f6fb17f214",
"author": "Jim Sycks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHINSbLL5FUQkhlNhoA5gaZbjxOOXIXWnImBpZqZ7RU3t37Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleased with assistance from rep to assist me in making a payment. the rep was very knowledgeable.",
"date": "2026-05-18T22:19:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jim! We are thrilled to hear that we could assist you effectively. We appreciate your business and the 5-star rating!",
"replyDate": "2026-06-06T15:27:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ec71c68-4a7f-4a5a-acfc-6caa548b6a0c",
"author": "Mizfashionablylate 20",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-2g1DFqZ2YMKqiuyhixz1vTAmZ6JdlAj1hwXJ0bkZPdRV5u3Y=s64-c-rp-mo-br100",
"rating": 4,
"text": "Iāve rented here for over 3 years and overall have had a great experience. The location is very convenient and centrally located, and Iāve never had any issues with damage to my belongings. Accessing my unit through the gate is always easy, and Iāve consistently felt safe here, even late at night. The units themselves are spacious, clean, and well maintained.\n\nMy main concern is that thereās no longer an on-site office staff. The call center can sometimes provide incorrect information, which becomes frustrating when trying to discuss things like adding additional units or finding availability near your current unit.\n\nIām also disappointed that the bathroom access was removed after the code change, and the yearly price increases have become significant. While I understand rates can go up, losing amenities at the same time makes the value feel a bit harder to justify, especially when some nearby sister locations are more affordable.\n\nOverall, though, the property has been clean, secure, and reliable during my time here.",
"date": "2026-05-15T01:04:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your detailed review, Mizfashionablylate 20. We appreciate your loyalty to our facility over the past 3 years and your positive comments about the cleanliness, security, and reliability of our property. We take your concerns seriously and apologize for any inconvenience caused by changes made over the years. We really appreciate the feedback and will discuss it internally. Thank you for choosing Jack Rabbit Storage! ",
"replyDate": "2026-06-06T15:27:26.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "neutral"
},
{
"id": "9be13ac4-b3b8-411c-b15f-73ec6c28750d",
"author": "Kyra Watkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrkRIOLBHlsKwzuy-0dytv5EMJE0So9C6Qo1l-x0aFesQ7qHEs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and facility is easy to access. Online payments are smooth as well!",
"date": "2026-05-14T21:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review, Kyra! We're delighted that you had an excellent experience with us. If you need any further assistance, feel free to reach out.",
"replyDate": "2026-06-06T15:27:26.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "205cd672-daef-42f8-8f7d-685599509475",
"author": "Shelia Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBJKwOiPHqWL_mP5X04XkUC3ihXYoakjBW-9pLAusqtoMTBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very impressed with the service I was giving at Jack Rabbit Sorage. The facility was nice and clean and very spacious. I would recommend Jack Rabbit to friends n family.",
"date": "2026-05-14T02:16:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Shelia! We're thrilled to hear that you had a great experience with us and appreciate your recommendation. If you have any family or friends with storage needs, we would be happy to assist them as well.",
"replyDate": "2026-06-06T15:27:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "97924e00-cb94-48b3-927d-e9c5072936ab",
"author": "Ray Cusic",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV89i2lDTaG4qwFo44qsWBhzyi9PFPHdtR_Nuv68VGL4P9bocam=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the cleanest storage unit Iāve ever had! !",
"date": "2026-05-11T19:22:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ray! We're happy to hear that you're satisfied with the cleanliness of our storage facility. Your feedback is appreciated!",
"replyDate": "2026-06-06T15:27:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9a393732-4574-41be-b86f-67639dbed85c",
"author": "Naomi Cusic",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0oypH3NllFgd5bmwnZmfkD1Qkz06xfId9VLOz4A9Q2Z-YWxk=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the cleanest storage unit Iāve ever had.",
"date": "2026-05-11T19:21:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Naomi, for your positive feedback! We're delighted to hear that you're happy with the cleanliness of our facility. Your satisfaction is our priority.",
"replyDate": "2026-06-06T15:27:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "de4fa210-5509-4f46-8553-801aa733ce30",
"author": "CAROLYN J. ROBINETTE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURz9ulUNT6lCbFfiZutupSQwaj6jpIYXQmoAjiwvDmBmTrW_Kq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and secure storage. Customer service courteous and helpful anytime I had questions etc. I highly recommend Jack Rabbit for your storage space.",
"date": "2026-05-03T03:17:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing recommendation, Carolyn! We are thrilled to provide excellent service and appreciate your kind words. Your satisfaction is our priority, and we are grateful for your support.",
"replyDate": "2026-05-06T15:27:55.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f2457b2a-fc09-46d1-b2c8-df674be8116b",
"author": "Debbie Brewbaker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUzW78ik7kQb3GlJczcXf46mH6S5cTGZJoMq_72zC7NQW-UQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend! The management and service at Providence Rd location has been great. I have 2 unitsā¦. Both are perfect for my needs. Area is very clean and feels very safe and secure!",
"date": "2026-04-25T23:49:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback, Debbie! We're delighted to hear you're satisfied with our services. ",
"replyDate": "2026-05-06T15:27:55.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "42ab1956-d3a3-4a76-901f-79760ae8ba70",
"author": "Tracey Corman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsmrNtVPOPl2wrnJsG9zUOhNIq5NH8XC2j2ageVfoy28nBdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-21T20:50:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tracey, for the 5-star rating! We appreciate your support.",
"replyDate": "2026-05-06T15:27:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "539bacd4-6daa-4611-9338-c1bc1cb118ca",
"author": "Cynthia Fryar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY6p8bhGysA2WiP08ky9IId3AkIv0MXe21GlWQkFQNXuE0Iw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Decent enough for a storage facility. Grounds are kept clean and neat. I originally chose this because they had actual humans present. Since they closed the office and went fully remote Iāve been a bit disappointed. I signed up to a service that had people in the office and trash dumpsters on site. Now, no people. No office. No trash dumpsters. But the cost has gone up. Less services. More money.",
"date": "2026-04-17T11:38:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your detailed review, Cynthia. We appreciate your feedback and your loyalty as a long-term customer. Your concerns are important to us, and we apologize for any changes that have affected your experience with us. Thank you again for sharing your thoughts.",
"replyDate": "2026-05-06T15:27:55.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "4e600f8c-083a-4b94-8226-a4e46556a231",
"author": "Lisa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBogAme2jFuVvNyu3FX39t3ir0gc1ELTT0LbjWPgNPoFQ9mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with you over 20 years I canāt complain and you all keep a very clean place",
"date": "2026-04-15T20:37:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lisa, for your long-time support and for taking the time to share your positive experience with us. We are thrilled to hear that you are happy with the cleanliness and service at Jack Rabbit Storage. We appreciate your loyalty and look forward to continuing to provide you with excellent storage solutions for many more years to come!",
"replyDate": "2026-05-06T15:27:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5e769049-0880-4841-888c-0e20b7513fb7",
"author": "Cynthia Mounsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLid2Lpfnow2A-__P5Hpgzuo7MEmXrJBKqM-xNUGvuiTpV4g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Moving was difficult. When we started using Jack Rabbit. The manager in charge helped me and quite literally my marriage. It's a real pity that the people who made a difference were replaced with automation. Bring the humans back.\nCynthia Mounsey",
"date": "2026-04-14T02:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review Cynthia! We are happy to hear Brandon could help.",
"replyDate": "2024-10-06T15:27:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af091fe6-f1bc-41bb-afde-454ed20a0cbb",
"author": "Mr. Invisible",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyKut9kK8gBCeNAoXZQAfwGXCUV8R4FdWpIXEn_C1YpMfWLyv8Rg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safe, clean, easy to access!",
"date": "2026-04-05T02:03:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback, Mr. Invisible! We are happy to hear that you find our storage facility is up to your standards! Your satisfaction is important to us, thank you for your support. ",
"replyDate": "2026-04-06T15:27:55.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "06ebadca-1cbd-4346-8f48-28de01771860",
"author": "Anthony Rexach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVyaOn7GI7jJ9uoEaY_chrqwPfjs3_PGuk_Qx6_hxMTO5EJMqu=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-03T22:00:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Anthony! We appreciate your support.",
"replyDate": "2026-04-06T15:27:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "430263e1-f783-4b9f-b234-6b2395fa57ec",
"author": "alex schaefer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWDKjgObku0-DAD5JKvvm8eufhqewPAdq8YDgk_aKJ_6tBkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and clean facility, management has always been timely and respectful and willing to help if an issue arises.",
"date": "2026-03-31T22:40:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alex, thank you for sharing your experience with us! We work hard to ensure our customers get support when they need it. Thanks for choosing Jack Rabbit for your storage needs! ",
"replyDate": "2026-04-06T15:27:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "73b99116-806d-4088-a4a7-009f7bfd5ebb",
"author": "Safisha Hurst",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWg7GdTs00Cejhho7p4z-rtCXzhzE77NjhlLencjO-CmMSfjuTl3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage facilities That me and my family have used in a long time",
"date": "2026-03-06T19:53:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Safisha! We appreciate your kind words and are here for you if you ever need anything.",
"replyDate": "2026-04-06T15:27:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9dbecbf-a476-4be8-b906-e46e607892fb",
"author": "Tony āBLKACE69ā B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaTQSVGeTxibHTHo2OEFwNYv2olS8wdiYVaMQ4atnk92tiPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, Iād like the security system that is in place, and currently I am very pleased so far",
"date": "2026-03-01T13:06:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tony, for the glowing review! We're thrilled to hear that you are pleased with our facility. We appreciate your business!",
"replyDate": "2026-03-06T15:27:55.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "ff615270-0ce9-4445-b111-092624a0266c",
"author": "Nu Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5hGiZeJBNCzk30iviaqV__5HHRpl_nkrvv89YnbIOIm8HBBzH=s64-c-rp-mo-br100",
"rating": 4,
"text": "Was very easy, didnāt receive my lock code the first time around but otherwise no complaints",
"date": "2026-02-26T19:59:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Bradley! We apologize for the inconvenience with the lock code but we're glad to hear that your overall experience was positive. We greatly appreciate your business!",
"replyDate": "2026-03-06T15:27:55.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "b60ad8e7-fb67-4b8c-8379-dcfd03797b8c",
"author": "Denise Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkigCaE8_cDjlateMhHVOpLXFHged2Zm5nLlnACRJyHv6IwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service and attentiveness. Affordable pricing and flexible payment options. I have never had any problems with my unit or my storage items ( no moisture/temp damage) since using their facilities!",
"date": "2026-02-11T12:06:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Denise, for sharing your experience with us! We are thrilled to hear that you are happy with our service and facilities. Your satisfaction is our priority, and we are always here to assist you with any storage needs you may have. We appreciate your kind words and the 5-star rating!",
"replyDate": "2026-03-06T15:27:55.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f12086db-1116-47a7-b546-0c1d2079d542",
"author": "Wes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_LMiM9j7T5H_7NOkA0A7Hf08dg3z3PKV6x8F6kX0A7SIk82UvEg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very happy with this storage facility. Friendly staff, clean atmosphere, reasonably priced.",
"date": "2026-02-07T20:02:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Wes, for the kind words! We appreciate your business.",
"replyDate": "2026-03-06T15:27:55.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ff1bac0a-dbe8-4f40-86a1-9c216f4dca4c",
"author": "Brian Chiles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPC1V7XsNrxbR4B37nKpLIrXc2D57kjyN5_JZqyYG02LilRQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easily accessible great services",
"date": "2026-01-23T16:53:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brian, for the positive feedback on our services! We are glad to hear that you find our facility easily accessible & it is our pleasure to provide great services for our valued customers like you. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-02-06T15:27:55.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "f227983e-91bb-4186-ad1c-dc75c67d16d8",
"author": "Jeffrey Sung",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICVmcdFvxOoST09Ziqu12X3hasTQzToh50reXDm_xnu1vAwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-03T22:43:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Jeffrey! We truly value your business. ",
"replyDate": "2026-01-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66295b5b-5325-4d9a-991e-0ad8b7c0d7c9",
"author": "Brandi Juel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJg5CkEFXBnaUaIiaGYbYFeyArUN4BXOOCJtZ1qZk2GohJ_TE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I rent a lot of storage units because I'm always on the move. And I have art I cannot lose. Everything is very clean at the storage and dry. It's very easy to rent over the phone or online. I had immediate access. Someone nice always answers the phone for customer service. It's very easy to pay online. Overall jack rabbit is the cheapest without all the secret extra costs. There is an insurance fee but it's nothing like the major chain storage places.\nI have thoroughly enjoyed my experience at jack rabbit storage, and whenever I'm in the Hampton roads area I will check out jack rabbit storage first.Thank you š",
"date": "2025-11-24T23:34:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brandi, for your glowing review! We are so pleased to hear that your experience with Jack Rabbit Storage has been top-notch. We strive to provide a clean, secure, and efficient storage solution, so your feedback means a lot to us. We will be here ready to assist you next time you have a need for storage - We greatly appreciate your business! ",
"replyDate": "2025-12-06T15:28:14.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "e1a9869e-66ce-4151-af43-1b7426c0dbec",
"author": "Carl Woodruff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ93U4DezI_2_G6jqB9Gjr982ibX1leG2McCItXEnfzt1zr2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-23T19:30:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Carl, for leaving us a 5-star rating! Your support and positive feedback mean a lot to us. We appreciate your business! ",
"replyDate": "2025-12-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dc606979-18db-4bc0-9dc5-970bb4d0c640",
"author": "Rhetta Banks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtQ1s7oVM5jVWrbXbQqhrokH9hWoGQBsy9GIiuFQM6AUG-oTyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "āāāāā\nThe young man, Zechariah was friendly, respectful & courteous.\nš(GOD BLESS the staff!)\nĀ·The staff are friendly & helpful\nĀ· Clean restroomšš½šš½\nĀ· Non-smokingšš½šš½\nĀ· spacious unit šš½šš½",
"date": "2025-07-24T14:54:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Rhetta. We are thrilled to learn that you had a positive experience with us!",
"replyDate": "2025-10-06T15:28:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9f6d57e3-4937-4c3b-8645-7365d11a9398",
"author": "tony wagerman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbo3Iihps9GbVJkii0fxlPkJqqRXuvq73vWFRFqwd5CeEwup3q=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-06-07T11:11:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tony. Thank you so much for rating your experience with us!",
"replyDate": "2025-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efe168b0-b8c5-4770-b6c7-01270798e5ca",
"author": "Donna Lakie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKt14fR8S0Rk3HW0Qs7h56JO5jEfBdQxqH-3ju2mMm3bWAbug=s64-c-rp-mo-br100",
"rating": 5,
"text": "The woman I spoke to on the phone was extremely helpful and kind. Very easy process when she helped me. Thank you.",
"date": "2024-11-19T22:54:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Donna. We appreciate the kind words and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-06T15:28:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e985b6c0-f5aa-4215-ab2d-6f7ba4af61f4",
"author": "James",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJ5uYWVTWxFg0JAUo7CiJGBTFxekIQ2hFJcxJmZoSGgfk3GQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fast friendly clean service. I rented on a weekend late evening.Never had to even see anyone.Took all of about five met you on the phone. Thanks jack rabbit",
"date": "2024-10-14T22:55:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-06T15:28:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "94bc4c92-cc56-4abc-9cab-3ab5a391a87e",
"author": "Jake Gildersleeve",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJnMKk-BwmIVBoIkbVEdlH686QJWThLaarjncbyXy5tepA5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful over the phone. Storage unit was clean and ready!",
"date": "2024-10-04T23:15:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jake. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "95f35f3f-f1b2-4842-b90e-190de0962106",
"author": "Stephanie Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkJ5eXzeGwUSoqEDMY5cRE6NGNrlD5i3Pe9-revaTMU9AuIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have used jack rabbit for 10 years, clean storage units and great service, no complaints!",
"date": "2024-09-15T22:47:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stephanie Chambers, thank you for being such a loyal customer and for your 5 star review.",
"replyDate": "2021-10-06T15:28:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0d3fbd13-921f-4c87-ad5c-3b863a2958d3",
"author": "Michael Jennings",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZDusBe2ulbJ7528XhYu5ksYtl_oMuMYg28bQQaaDHUOs4eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon is the most professional manager I have ever had the pleasure of doing business with.",
"date": "2024-08-08T12:51:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to hear that Brandon provided you with exceptional service. Thank you for sharing your experience with us.",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ea60af5-9acf-4f28-942a-933a49527e30",
"author": "Michael Leanzo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP73sG9wu_k9UkfHn3dTvdafBpZxhbTzhFA6m3LPdvlUot=s64-c-rp-mo-br100",
"rating": 5,
"text": "To start with Brandon was one of the easiest person to deal with, courteous ,knowledgable, helpful, could not have had a better experience, thank you Brandon.",
"date": "2024-07-08T11:05:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with Brandon at Jack Rabbit Storage. Thank you for sharing your feedback!",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "738449f5-1c5c-4195-ac27-fd3b1b7a29bd",
"author": "John Redlinger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWh-sxbknFKWIvSME9nZdOeTi_SgFFu9BmwpICX0cHFnlxt1O9jKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jasmine did a great job at helping us get our account accessed and adding additional unit",
"date": "2024-04-26T17:33:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks John! Happy to hear Jasmine has been a big help!",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "430bd942-43ae-4068-a944-126c76e3d52a",
"author": "Christopher Salamat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt-8ZS4S3P3ZxW7xO50AuDQofK-FPBqArImTk1STmbGadQWsXD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon was very welcoming and very helpful and did not lie or give me a huge run around about pricing. Thatās big in my book!",
"date": "2024-03-14T18:08:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christopher, we're so grateful that you took the time to share your feedback with us. It's our pleasure to help customers like you. Have a wonderful Day!",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4bfe6ccc-24c7-4a51-b541-5ba6d04d93a9",
"author": "John Virginia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUn7Eo98CVmYSLt8-iHbkOIBfnLFvuiaIQ8nIGSKNSY_WEqSZI_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brandon and Olivia are awesome. Thanks so much",
"date": "2024-03-02T15:59:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is invaluable to us. We're thrilled to hear about your positive experience with Jack Rabbit. It motivates us to keep delivering top-notch storage solutions. Thank you for choosing us!",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7a8c48f-94a3-4cd0-8aff-66d955f5e2a1",
"author": "SERGIO RAMOS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1jlRlQ9ROPedAMlPKLR74Xt3-pGWcE9lDjdQf2H7hjHtsw-0dfg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-02-25T04:49:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is invaluable to us. We're thrilled to hear about your positive experience with Jack Rabbit. It motivates us to keep delivering top-notch storage solutions. Thank you for choosing us!",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93a97a69-c4eb-4f47-8dea-a55c0f10bf6d",
"author": "Korman Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXazKnBCagl7fvrfTZlsQgAGxYtk5wvLb0hSL2cryQI0QCQ07QrNQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-02-18T05:55:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Korman!",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1be0834-aef2-400a-af0c-b6dd450102ff",
"author": "D H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaNnBtmF6aj-WVWgRyLeBtCJql3ljhtAzWfEIKLIRwZ7DH-yCe=s64-c-rp-mo-br100",
"rating": 5,
"text": "Convent and expedisious",
"date": "2024-02-12T00:46:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David Harris, thank you for the five star rating!",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b799cff-b79b-4bc7-a9a4-609a16627105",
"author": "Mary Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuvqEKkoeXGsw-bfMBwvgNj5SuH3rSwB_9Dezr2WoFkjvUFg=s64-c-rp-mo-br100",
"rating": 4,
"text": "I received great customer assistance on the phone when I needed help unlocking my lock on the storage unit.",
"date": "2024-02-08T00:32:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for taking the time to leave such a positive review! We are delighted to hear about your positive experience with us. It's our goal to provide top-notch service, and we're thrilled that we could meet your expectations.
We truly appreciate your kind words and are grateful for your support. If there's anything more we can do for you, please don't hesitate to reach out. Your satisfaction is our priority!
Thanks again for choosing us, and we look forward to serving you again in the future.",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "15f945cb-0716-4d31-be8b-b17204a553c7",
"author": "Brian Nolan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLS1uuCP7XuH-0SakteiTJiZnMGHlDL2052-R1i3QRYf-GfUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-06T23:02:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for taking the time to leave such a positive review! We are delighted to hear about your positive experience with us. It's our goal to provide top-notch service, and we're thrilled that we could meet your expectations.
We truly appreciate your kind words and are grateful for your support. If there's anything more we can do for you, please don't hesitate to reach out. Your satisfaction is our priority!
Thanks again for choosing us, and we look forward to serving you again in the future.",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "485b87c1-d614-41d5-9042-c6779a763f27",
"author": "Cynthia Loftin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_e0xgCeSscFesQl-JEsCAOX6d395wnUBp9nZH5mks8ozpApJZqw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice staff",
"date": "2024-02-04T14:11:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for taking the time to leave such a positive review! We are delighted to hear about your positive experience with us. It's our goal to provide top-notch service, and we're thrilled that we could meet your expectations.
We truly appreciate your kind words and are grateful for your support. If there's anything more we can do for you, please don't hesitate to reach out. Your satisfaction is our priority!
Thanks again for choosing us, and we look forward to serving you again in the future. šš",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f195d27a-7bc9-4113-8310-7e01af51ea38",
"author": "Marlene Beyrodt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIccfggANLYelFJqTxSqiB8UWd1TkoTTJbIu90fDGIEbh0a_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a great experience!! We needed to store a few rooms worth of household goods for a few months. Jack Rabbit has easy and secure access, on ground level. The facility is always exceptionally clean and bright. So practical! Helpful staff!! This is our go-to storage solution for sure!!",
"date": "2024-01-27T20:09:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Marlene! We appreciate the kind review! If there is anything else we can help with, please don't be afraid to ask!",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "926ac932-5548-4471-82c4-f141a627d042",
"author": "Michael Sandler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoJQkXyUOcrbVsVwqwBG4OvZntUMmX-88FckI83FlFWPHPIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "All storage places seem to be too expensive for what you get, but I never had any issues, and the service was always on time and with a smile.",
"date": "2024-01-18T16:30:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review Michael! Thanks for your business!",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "83a1ecb0-497b-4e40-af4a-937fb909504b",
"author": "Oscar Resendez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNkOx6WWfoN2LHCI1wknkMIwMA50qZHMYj5mhKwEsUNipy6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-18T15:48:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review Oscar!",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1bfe845e-ca9c-4319-ad4c-c98216d034fa",
"author": "Mavis Gregory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLU2Y0mzVMdbKs26VWaVW_aMdCBS-I-MJAhiW6HIjeQmcUhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol was wonderful. She explained all about the rules and regulations of property\nVery courtesy and helpful . Thanks Mavis",
"date": "2024-01-18T15:11:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mavis, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f994cd68-e70b-4f42-a452-abc9044d98e0",
"author": "Kara Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6hwaalt23Y8PMMciDXvTKspBElZnRW3oQ50ikOhtPD5gaCA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Olivia is a real gem ~ She was a big help when I was initially searching for a unit, patiently showing me a couple of options to consider. More recently she was very helpful regarding an issue in the building housing my previous unit, as well as facilitating my moving to a smaller (and less expensive) unit that would fit my needs just fine. Every time I've spoken with her she has been just so pleasant and helpful ~ fantastic customer service is hard to come by these days but she epitomizes it!",
"date": "2023-12-12T22:59:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kara, we're so grateful that you took the time to share your feedback with us. It's our pleasure to help customers like you. Have a wonderful Day!",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "aa1f94a5-8c9a-495f-9aa8-90aff75bc872",
"author": "Rodney Mayo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILGPhKaYJMsALVuj1Vy0sz4geVA8qtRqO5_c6tuCwztEYrUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Olivia and Brandon were outstanding today as always there customer service is second to none.",
"date": "2023-12-12T20:04:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rodney, we're so grateful that you took the time to share your feedback with us. It's our pleasure to help customers like you. Have a wonderful Day!",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66674105-6a7c-4fb3-82e2-59665304629f",
"author": "Linda Warren",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILhIxUQxu_1vY4A-TJaJ7vrfcQh-_8-JERgM3d4gGjQo6KMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, helpful people; great service; competitive prices that are guaranteed not to go up for one year; and clean, convenient storage units. Couldn't ask for a better experience!",
"date": "2023-12-10T04:34:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Linda, we're so grateful that you took the time to share your feedback with us. It's our pleasure to help customers like you. Have a wonderful Day!",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "eb2f7e0c-123d-4bd8-ac1a-2e5f6050d231",
"author": "Fama Diop",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSOBMm8Fqi96xqeXBHciIQw0_J2h9gnT7PH3a0mri_c1kq1Bjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were very patient with me! I came few days prior to renting my unit, I toured it and they just made the process easier.",
"date": "2023-12-09T19:14:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Fama, we're so grateful that you took the time to share your feedback with us. It's our pleasure to help customers like you. Have a wonderful Day!",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f88db1d-edd8-4e8c-9ac6-cc1261608c26",
"author": "Kelly West",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_xG1NkTpCQB46lfiA2DapXsScLOtpU7n1yFnWAUD3WgtoPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always very helpful and curious staff. Beautifully kept facility.",
"date": "2023-11-11T21:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kelly, we're so grateful that you took the time to share your feedback with us. It's our pleasure to help customers like you. Have a wonderful Day!",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d8ad200-6893-4d77-a1b4-f5f289a8814a",
"author": "Anika Valentine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkM9mUzxSExszdiC_xRotGtKcNZXleir1qumotog2eCZwBgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Olivia and Brandon made my storage experience very painless. I wasn't sure of the unit size I needed and Brandon had no problem showing me different units to help. Olivia was friendly and helpful when I inquired online and had questions in person. Great location too!",
"date": "2023-10-06T23:33:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Anika for writing such kind words. We take pride in our work and it makes us very happy when our customers post about it. Thank you again and have a great day!",
"replyDate": "2024-10-06T15:28:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3b5d1a51-e205-49b1-bc60-9b22df2842c8",
"author": "Dwayne Robertson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHqhvLxVCfULH9cIj6YG7efJ-jM96vH3b3jCur5GiK560Apq3DTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "great placeto do business. I will use them again",
"date": "2023-09-20T09:19:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dwayne! Thank you so much for posting such a kind words about us. We try our best to serve our customers better. Thanks once again and have a great day!",
"replyDate": "2023-10-06T15:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78b3d1c7-a166-43d8-9507-0c8494c3fb15",
"author": "Ness Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBFnmVJl3d_tPW5MNXnu57V0IHVxkZ1f-WAcVCY9TQzbbKAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-08T18:31:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for taking the time to leave us a 5-star review.",
"replyDate": "2023-10-06T15:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2bc8fef-9e58-4e7b-85d0-d005a61478f0",
"author": "Mischelle Jewell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbrtgDwAiRhTiZO-rlMa6b2lv_7JmPgOMRBGn_tJMrNGydtWY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-03T11:19:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for brightening up our day with a 5-star review! ",
"replyDate": "2023-10-06T15:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "96a64ed6-0da7-485b-904b-9a2213498be5",
"author": "Laura Lemm",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt4AY9oH8nS_VOhCDGofphMTY2Uy0B9xHhCYUkG2TBHuoMHPq4xQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We are so glad we decided to go with Jack Rabbit for our storage. The facility is perfectly clean and feels very safe, and is significantly more convenient than the climate control storage facility we used before (waiting in line for an elevator when you are paying movers by the hour is not cool!) The reservation process and check in were quick and very friendly. We used the truck and that was extremely smoothā checking in and out was fast and the truck was in perfect condition. Carol and her husband are super helpful and friendly and their attention to detail is evident in everything they doā that attention to detail makes us feel very confident in using this location. Highly highly recommended!!!",
"date": "2023-08-02T21:51:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2019-10-06T15:28:28.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "7edcf576-d05c-40eb-b3d6-282aab508c70",
"author": "Tina Carr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJxvLgvbisKD2cOmZqcwtH4BoKmCpWktTlNZp1TexlYLqX6xJe6g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is great! The manager, Brandon, goes above and beyond for his customers. The prices are good, the units are clean and secure.",
"date": "2023-08-02T21:50:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tina! Everyone here does such a great job because our customers are always so nice! Thank you for your very kind words! ",
"replyDate": "2023-10-06T15:28:28.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "29b4a6cd-0a9b-4ce8-9faf-33e6e60b3ef3",
"author": "Michael Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUUXxG5GoGxFerWDGtTi3tGui0ujAH2FkuupJp81CwRpUA3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-28T13:42:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow we love 5-star reviews. Thank you!",
"replyDate": "2023-10-06T15:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f89b23a-c6f3-47fa-81b0-afa6c2a8d8cc",
"author": "Jim Hamilton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJiINiTyFR5YIn0fgu2LxgyHwwSt_a4GyHotjlcN3KTSqooUy5=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been a customer of Jack Rabbit for 5yrs now , and never has the property been unclean or well maintained, the staff has always been very friendly and accommodating to my needs. I would highly recommend Jack Rabbit to anyone looking for a storage facility.....hats off to this company!!!!",
"date": "2023-07-06T09:02:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jim. It is much appreciated. We take pride in providing the best storage experience.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ddb660e7-66b0-46b6-a6c1-19b8385954d0",
"author": "Geno White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQyOisNiQ9X0vRzw8_UbdcQjUpZYU9ZR6kvY7DixVXATT7aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon is a wonderful person. Outstanding gentleman Thank you for be a great leader!!!",
"date": "2023-06-27T15:12:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Geno, thanks for letting us know how we did! If there is anything we can do to improve your rating to a 5 star experience, please let us know!",
"replyDate": "2022-10-06T15:28:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a9faf66-254c-4054-87ae-b6e96274c049",
"author": "Emmanuel Dover",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMdYL0XDNGVBfmE4Jsirttvy7GcpYPIlnPpbWXA59o3MFamQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon and Olivia have the best energy. Great customer service make you feel welcome and very understanding ā¼ļø",
"date": "2023-06-27T15:06:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Emmanuel. It is much appreciated. We take pride in providing the best storage experience.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0f7a3bca-b6a0-47e6-b21f-aed2b626c5e4",
"author": "wendy lyles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtKXIJKDj8vO49_hwRd271Rg0XWrcBF0_MwAksxXfY6S_b4lU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-08T21:58:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for taking the time to leave us a 5-star review.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09845472-7d12-4e43-a85a-522eb83790ad",
"author": "Jessica G.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNCjtu4QTrXLVKNLHdOsl0bDjDRYBag6xSAw_62gjO53tkRIM6zQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Feels safe. Always checking premises",
"date": "2023-06-02T10:02:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica thanks for letting us know how we did so that we can continue to improve!",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "079e5bd7-8ec2-4e90-92f8-6b0ae73c9d99",
"author": "Blair Belliveau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXawmzmyisSCVSsbNN0yluSYESQtxBYV_ozPxCnNCdBdae2Y1Cj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Really great folks - incredibly helpful",
"date": "2023-06-01T16:17:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Blair. It is much appreciated. We take pride in providing the best storage experience.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c2799119-8584-4c8f-856d-67ff77b0ad04",
"author": "Annette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFZshOpvxx8PgJ8-pu0HB748-X7isSzpVx0wsqWDpuuakdnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service!",
"date": "2023-05-29T17:05:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Annette. It is much appreciated. We take pride in providing the best storage experience.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8772425e-519d-4349-b260-99743533ed4d",
"author": "Ryan Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVA_IttRijg11SWl7P9ahEO0BW2Og0z4uxVbRGYIgzk4pTC1_Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Given the circumstances which where very frustrating, Jasmine was amazing polite and proficient she made the process very easy and was a complete professional give that woman a raise blessings Ms. Jasmine š« ",
"date": "2023-05-19T15:23:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words for our hard-working staff. Thank you for choosing to store with us. ",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "419b6579-a9d3-4f66-ac11-2c37694a9b62",
"author": "Lifeās a Hobby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0-2RuDxFQGXZncN5ndw2AP6gd4F9JQaZeEYr8dGX8B3KdZOMP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff. Brandon and Olivia are very friendly, accommodating, with excellent customer service. I highly recommend this location mainly for its easy access to the inner state. Thanks",
"date": "2023-05-11T18:00:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words for our hard-working staff. Thank you for choosing to store with us. ",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9691fbbd-e18f-4664-8434-cb20a65119c8",
"author": "Jacqueline Pettaway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLa4Y0jS2yDd1Akveg-AcxCfbH3YZUprus0idtywwjJpG5R8fSwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service!!",
"date": "2023-05-06T17:47:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words for our hard-working staff. Thank you for choosing to store with us. ",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61b9ea20-6be2-4fbc-a222-ec6ab0ec411a",
"author": "J Don",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX9XNOCp1lSuIodtZo0IjriAIXZBEgXkDqd7N-J1R26r7j1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-02T00:17:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76800e06-eaec-4f2f-bcfa-9d2a03602c13",
"author": "Justin Tavenner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt2a44BAllgpr1XOZXSQmDcyxdAnk-r6awwGUR3CUZXks-yvxEaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful... was my pleasure to rent from them.",
"date": "2023-04-22T01:23:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Justin! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! ",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "68f82c3f-075c-4922-82f8-500ea6aae1fe",
"author": "Devette Copeland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeWL3SsL1udc5PVWnYS-fa8wxMytCekkYQBd56s76Z9OAXoIcK=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-29T10:43:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "894df8f8-f075-498a-869c-4cddd4337e2f",
"author": "laurie wilsom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwsMUTJT-6ATW6v89zmlryyt8LMu246iEbBBNKavp6_HZxrzc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very understanding nothing but Professionalism on all levels and they try thier best to solve any problem you or may not have. Very personal experience blessings on blessings",
"date": "2023-03-25T15:27:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "606dec33-435e-4939-bfcf-942caaab658f",
"author": "Eugenia Croser",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVMEU5o_oiWxc4BdCyTTuztCGoGp2gHS9-2pXia-MtTK9epg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am highly satisfied with Brandon's customer service. He is customer oriented. He's diplomatic, mindful and respectful. He's always courteous. I would definitely recommend this place to everyone. Thank you Brandon. Way to go!",
"date": "2023-03-21T20:02:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e687a814-185d-42c2-98b1-2fabf3d43587",
"author": "Kathy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgzxRBPkORC1q8C4hXUNoYnrFqzkDEuKPyKJX2Qjq48zy8iMFfzw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We were looking for a unit that would be close access from our home, open later to access. I could set it up online, they communicate very well when my promotional price was ending to confirm my storage needs. I dont need storage often but calling around this one was worth it for me.",
"date": "2023-03-18T01:42:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "af7c32d8-dd1a-4372-96ff-995e7bd450de",
"author": "Jason Craig",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXVJXMLT-Yqa4wCVuBJHFmvNlY7xY9no6TwrtqHnj0n2KTfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been with this location for a few years now. If I wasn't moving across the country I'd have happily stayed",
"date": "2023-03-15T03:42:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f098c967-6b75-4915-b6a8-bd98d09bcbbc",
"author": "Joshua Curtis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGg64OsiPEVG18TPrJWvXw7Fq467MY6n9pXvnmhC4ZuFdm3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-13T13:36:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ced72c63-a34d-4099-b932-9322a9b73cf1",
"author": "Geraldine Cano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZLLdAcEOKpjZzavmWwk9fJi7QrNiMP0jjR-Q6-UKkIkm4EA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-08T20:57:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9cce52f-bbbd-4e32-ae0b-b52c86f3a3d1",
"author": "Victor Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKW4z5uChFSp5-qbPjpVyCb7RwBsEG_kSm_b4vaWQ15IBCipw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff very helpful and professional. Facility is always clean and inviting. Thank you Brandon and Olivia.",
"date": "2023-03-06T19:05:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
"replyDate": "2023-10-06T15:28:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a4aa0d4e-3bb5-41c5-b61c-160bb1a27518",
"author": "Rey Rosales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOMfur9c11o73nfzHac0TE5zaRtFTcTApWDumaFBPSYcRw7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon was very helpful ,showed us several size units. Very clean. Glad we chose this storage place, we would highly recommend this place!!!!!",
"date": "2023-02-28T19:44:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
"replyDate": "2023-10-06T15:28:34.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "09007c99-9963-4529-a23b-e458c9c8278f",
"author": "Clifton Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzXHSFg-O8HEnefRsm3H8JoGRZmijm0wVaoTEQY-FrtWpLxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We really appreciate Jasmine calling us back today. She was very professional and did an excellent job of taking care of everything for us. In comparison to the horrible and mean spirited experience that we had at your Lynnhaven facility, Jasmine was definitely a breath of fresh air.\n\nWe thank Jasmine for the 5-Star, excellent and professional experienceš!!",
"date": "2023-02-27T04:54:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reviews like yours highlight the joy we have helping people with their storage needs. Thanks for your kind words.",
"replyDate": "2023-10-06T15:28:34.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "df4df158-208a-4150-b5b2-9f8aae95e938",
"author": "Kim Rosales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-Q7F4MlbYy1YtGpmS8-BLiKs8yH9nhCEGtVSwoWiplRisQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon Boyd was extremely helpful and polite and showed us available units and sizes that would fit our needs and walked us through renting paperwork. In and out quickly with all of the information we needed.",
"date": "2023-02-20T19:19:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reviews like yours highlight the joy we have helping people with their storage needs. Thanks for your kind words.",
"replyDate": "2023-10-06T15:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b3baf3cf-ab50-4cea-be19-c4a008d6550a",
"author": "Demitre Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrJQ8aQz0UGkjgdoFJsCB1r_NlKB12jJRLI8rD6D5QLkok-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Branden is great very helpful and was a pleasure to do business with made the whole process easy for me and my family in our moving transition",
"date": "2023-01-14T15:30:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Demitre, Thank you for reaching out and providing us with valuable feedback.",
"replyDate": "2023-10-06T15:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "70358877-6e01-4763-8d2b-b61b39d359f0",
"author": "Chris Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ39Mu3_w2io-ccZKLCi1VLKEfaHTeUiCuqeme-EtZQ_9Jukw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with this location for a long time. I have to say my experience got so much better when the new manager Brandon took over. I highly recommend this location for your storage needs.",
"date": "2023-01-10T14:58:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Chris, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!",
"replyDate": "2023-10-06T15:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db85a58b-229a-4cf5-a28c-d39504dd7f32",
"author": "deshawn sturghil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJZqCdDoRrM_-DFX4GNoa2AnLivzEvIOcCBmFeY3hXspvhEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Staff.. Olivia was always customer friendly and quick to assist with any issues.",
"date": "2022-12-08T22:51:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Deshawn, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. ",
"replyDate": "2023-10-06T15:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5f7bf6f3-4867-4109-9c33-56f5e93642ea",
"author": "Tara Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZPgPuTpFaxcEuMfvGUVeXhxmPqz7gG2nU-eGiFhcmSR9kaQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I talked with Olivia and she was very helpful my husband was very pleased. We will definitely be switching from our current location to this one in the next few weeks.",
"date": "2022-12-08T16:14:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tara, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. ",
"replyDate": "2023-10-06T15:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fae31afa-d15c-4c80-8d06-daa9ba73e210",
"author": "StNic Slink",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVejjfyKXA2I_29j6W7owPNJf5W5KX0uBNOvypsL_82v85extAF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon at the Providence location is a breath of fresh air, he has excellent customer service skills and is very hospitable",
"date": "2022-11-30T21:05:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Stnic, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. ",
"replyDate": "2023-10-06T15:28:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "464c7e7b-06ac-40d6-a2c1-c1549770e8c0",
"author": "Xavier Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3wK2vAseboXY0_3p72KvxXg5qOJwQy59qCLf4VualUwbdUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Iād like to thank Brandon Boyd the Manager at the Providence Road location for his excellent customer service. My experience with this location was nothing but good things and he held the reigns tightly and professionally. Thanks once again. šš¾",
"date": "2022-11-12T19:30:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Xavier, we appreciate the fantastic review and are glad we could provide excellent service. If you have any further needs or questions, please reach out!",
"replyDate": "2023-10-06T15:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "085e34a2-dcf7-460e-a4f6-89d9f8f02c33",
"author": "Susan Schwartz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHkJ2Bpig9VNAvOr7cOpymgtjENIPdXhzSpVMKAzGkEsaQCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I forgot my password. Sarah was so pleasant to talk to. She was great at assisting me!@",
"date": "2022-11-02T01:34:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Susan, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! ",
"replyDate": "2023-10-06T15:28:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0633ba71-9e93-4527-8b13-5d6d27a907fb",
"author": "Skyy (Skyy)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGgnY72RRHJRfOjDFrMJb_DPAVpibB5FH27yjzGX54wXuFnmkh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-09-14T14:36:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Weāre so grateful that you took the time to leave us a 5-star review. Thank you!",
"replyDate": "2022-10-06T15:28:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc340a7c-745c-41a5-8501-e2279d412790",
"author": "Charyl Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWD4KL66JAf5t5pYFp2yMlvt3owEBO7sSkTw4QixKg9fVZjuRVxHg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice place to store your belongings in",
"date": "2022-09-13T13:24:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Charyl, we are so pleased to know that your visit to the Jack Rabbit Storage was met with excellent customer service! Thank you for choosing to store with us, and we appreciate your business!",
"replyDate": "2022-10-06T15:28:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0bcaba74-c622-4071-a68f-cc71a93c58c7",
"author": "gene christopher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHThN3UIOevl2kCa-qDELyAfohV0kNVa_SiXzvCMcEiBJaQijd4w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have used self-storage up and down the east coast, from Maine to Florida, Texas, Mississippi, and Virginia (NORVA and Hampton Roads), over the last 40 years. This storage location is by FAR the BEST experience I've ever had! Clean, secure, friendly, and more important, competent! BRANDON, and his staff, exhibit nothing but integrity in their delivery of professionalism! In fact, after just one month, and numerous visits, I'm moving my other unit of long term storage (off of Greenbrier, near the moving truck place) over to Jack Rabbit. Prices are fair and competitive, doors roll up/down like they are new, gate works EVERY TIME. Even more important, the facility is well lit, inside and out, and clean! I know this reads like an endorsement or commercial, but it's all true. Write me if you have any questions.",
"date": "2022-08-28T10:10:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gene, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2022-10-06T15:28:34.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f66e49f3-72c0-4916-b901-727d0bfd36d0",
"author": "Karin Autry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAqVJwL5wfIIfHwqXqH4s4bC8Dvxw05ij1fLq2gVKJJiEHa4cZBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had a unit at jack rabbit for two years. The manager Brandon is very helpful super bubbly and delightful to deal with.",
"date": "2022-08-10T17:49:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Karin, we are so thrilled to see your review of our Jack Rabbit Storage ! We strive for the best possible storage experience, and we are so happy to know our staff has exceeded that expectation! Thank you for choosing Jack Rabbit!",
"replyDate": "2022-10-06T15:28:34.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "48b68053-0b0f-4390-b414-53d9c395f153",
"author": "Ryle Lancaster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhQ_WRJJkTbYtJIpvtaJ3xRlKTf8IXI-mXkLKREovK1kQa-N-n=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brandon, the new resident manager is AMAZING. Easiest manager as in he lives on the property and does constant surveillance. Awesome.\n\nHe gave my deploying husband a slight military discount. He was super personal, very friendly personality, knows us by name, offers water every office visit.\n\nVery happy. Once we had an issue with our gate code and they were very prompt fixing it.\n\nIsaiah was awesome too. Always on the cart driving around checking up on things. Heās always there. He gave me personal instructions on how to open my unit door.",
"date": "2022-08-05T15:06:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryle, we are so thrilled to see your review of our Jack Rabbit Storage ! We strive for the best possible storage experience, and we are so happy to know our staff has exceeded that expectation! Thank you for choosing Jack Rabbit!",
"replyDate": "2022-10-06T15:28:34.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "80bb4800-7cab-4ba5-976d-80b7cdb03142",
"author": "Glynna Nichols",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyNFgn84UzckbW3TaZiQcSaoUNsuCgC6GA0hdF8eaBxT90jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon Boyd was very helpful in walking me though set up my on line account. If there were 10 stars Brandon deserves it.",
"date": "2022-08-03T22:15:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Glynna, we are so thrilled to see your review of our Jack Rabbit Storage ! We strive for the best possible storage experience, and we are so happy to know our staff has exceeded that expectation! Thank you for choosing Jack Rabbit!",
"replyDate": "2022-10-06T15:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2707b895-42c0-48a2-9f13-16160e5f8e42",
"author": "Sean Ahmad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYvRvllq9SHQJvfzoUy0UKKtVPcc-Sp8Gmifp44GGRPnlwJaqo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon was great! Very knowledgeable and made sure we understood everything. Would definitely recommend",
"date": "2022-08-01T21:09:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Sean! Your words lifted our spirits today. It means so much to us when our customers appreciate the hard work that goes into helping those that need storage.",
"replyDate": "2022-10-06T15:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d066eec6-0dff-47a0-b7ab-888a08c095ba",
"author": "Kevian Leary",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxfyJaGruIsnJi4SsbIXUDZp3IzMcBFDfQLp5Ks6eCMWdLabf7=s64-c-rp-mo-br100",
"rating": 5,
"text": "So this is the best moving place to go! The price is perfect for what I was looking for! Free rental and now climate control. You canāt beat it! Brandon was a great help and I wouldāve been lost without his help. Perfect choice to store your belongings. Don't even look anywhere else.",
"date": "2022-07-29T17:11:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Kevian! Your words lifted our spirits today. It means so much to us when our customers appreciate the hard work that goes into helping those that need storage.",
"replyDate": "2022-10-06T15:28:34.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "920a6839-45cd-472b-94a2-6836354eeb24",
"author": "Lurdy Trinidad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4m66ev-GnfxwASePdyKbqNaoBHtMS4uwA7XvzQXs4aCP4xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon was absolutely amazing. He helped find the right size storage unit for my needs and made the process very easy. Great personality!",
"date": "2022-07-27T13:23:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Lurdy! Your words lifted our spirits today. It means so much to us when our customers appreciate the hard work that goes into helping those that need storage.",
"replyDate": "2022-10-06T15:28:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f4a4617-542e-4d69-95c9-85bc03518e7a",
"author": "Martin Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlGovxgwke-5AprEKr1JDPvkXZUfW-nk6rt-NtmGUSMqTb6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-11T19:45:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.",
"replyDate": "2022-10-06T15:28:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be045328-ab95-46da-a831-e578355fdac6",
"author": "Skyy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4AD4TkfaOHUOidSaxEiKjR2VIgZFRjFBvkxOy2sxGs8B2qbkmWA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-06-27T11:41:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review! We value your feedback.",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4a675ea-eb4b-4fb5-b4cd-18b9b66ae93b",
"author": "Erica Trafton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4yeXGCgp2yAtPhqcQ-_E7pkoWVFOGpPOG6yqurgoZK0Btbg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Iolanda was very knowledgeable great customer service",
"date": "2022-04-30T20:00:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Erica, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "72fce302-9230-4173-b47f-0c79469e2850",
"author": "Bryana Shepp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQpMFtKs7CucBx2stKuR3zUspPnZh7gi8SycQIqDtg9moW4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Iāve rented with Jack Rabbit a few times and every time it was a great experience. Carol is very polite and helpful! She made my rental time at Jack Rabbit a pleasure!",
"date": "2022-04-27T17:26:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bryana, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f69d06f0-06e3-4f1a-b109-f9fbf6072a9b",
"author": "Lamar Gilchrist",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkP0Ac9mFvVs3nEMlYZfYtNT1hhp8PJ90PQSeCkWnpkUzmeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-23T15:55:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amazing feedback. Thank you so much for giving us 5 stars! ",
"replyDate": "2023-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ab33017-fe83-4a55-bb66-621c163ea941",
"author": "Duane Mattis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbWS6zb477NWjBpFXAjQiid3gpJ-w3uBaMGXzwFq7qxLvNjA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Great staff they treat you like family",
"date": "2022-04-15T14:51:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Duane, thanks for taking the time to let us know how we did! It means a lot to us and it helps our team improve.",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "35c036da-7568-45fb-a854-26f64971ea30",
"author": "SweeTee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2Vf6f87j0RlVFKKriKZUv540w314wOv2FjRw_1tBn_QqihqQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-02T18:15:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tiara, can't get any better than 5 stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15fd607c-038b-4932-a2fa-a7ce1fde4228",
"author": "Latia Blair",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGHd_kpBWtdh7CUN5qx6aC7Kqfl6XmlzcST-KaPC3pcvjgjYI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-19T22:38:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Latia, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1bf9278-badc-4afa-8168-0431b88af4f3",
"author": "Randy Aleshire",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtNPKdS46Ms2-ni_jUIVboGEEHCMrj1RTlzwHM63dngzJDUFE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-07T18:21:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Randy, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bde23e4f-662d-4185-b0fb-355aaea53667",
"author": "Rob Stafford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWY3tcv5CtfzaR9majYg_OPc_9okKNYr3FUi2RAW9PT2U-QgiZc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent experience with great assistance.",
"date": "2022-02-05T16:51:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rob, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73425712-2cf6-40c9-ae95-e47ed7c28cb1",
"author": "Brandi P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpw2OdAzgOJMSnac4N0_aCNoIRn1d0nFOd1vP461KJ24y0BSSE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff. Spaces are air-conditioned and non air-conditioned. Very secure place.",
"date": "2022-02-04T22:24:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brandi, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d747b5c9-2a05-44c0-80b6-55892e85b65c",
"author": "Michael Camenisch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCyMOJJBs7wOWqiCrVgpUP8LFGMDMvbQ752idKabV72WdHao3b=s64-c-rp-mo-br100",
"rating": 5,
"text": "Phenomenal customer service!",
"date": "2022-01-17T20:46:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, thanks for your kind review! We are happy to know you chose Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c7c8f60-7ab2-4454-9ba8-7c039139c5e8",
"author": "Cecelia Beck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7ofdL08di1yKIJz93D6CdwZSomUJ9Osfkhfy0WDe8GyOSiw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-12-11T03:30:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cecelia, 5 star reviews are the best! Thanks for taking the time to rate us!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61cfb33a-bec5-4186-aec6-deae1a372550",
"author": "Valencia Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7sumKKS-HBBmNc1-MxWGUrtvMJJ5iDfxNJrKWiZT5z88VUOo=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is very friendly, however, I do not like having to pay an admin fee every time I rent a unit",
"date": "2021-11-12T21:57:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Valencia, thanks for the review! We appreciate your business!",
"replyDate": "2021-10-06T15:28:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bd7ecf81-dff6-4f00-b4c6-e15c803fa550",
"author": "Kimberly Lebrun",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnYs38HjGUSkErFdI2XW6Cl0KT-2jQAKKttBWdglVROeCbdbSF=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-05T18:55:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kimberly, thanks for letting us know how we did!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e30139a-ba5e-4431-bdda-77eebf4fbf3e",
"author": "SD",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIohtioK76FW1ir0Am7lmxv2UoW2bssjN0JCsgvPMSw2nIgyjo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-16T20:56:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shan, thanks for the excellent review!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49b50059-857e-4233-93e6-84cafeb1459d",
"author": "Donald White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJmm1PabIESab7IL2hITWfqWiRDKgu_yGZQ4uSNTUbYjFPCigG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-15T18:16:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donald, thanks for the excellent review!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d466f551-7053-456e-8952-b72d01c6f365",
"author": "Salem",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk_-aPWtDijJcjf3SzzdBSzgvZu8rTeHqKRec3Y4aMaimOkrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-14T14:49:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pp, thanks for the excellent review!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26c0a8e1-fdaf-4a27-a539-1998a0198e30",
"author": "emily mciver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvQ9TVas_CCLqJKk2hefRObL48fDJbXpfL6RLDv-NcSd9QK47gSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-09T15:53:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Emily, thanks for the positive rating! We appreciate your business!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "926f8840-edfb-4ce9-8cd1-520f50e09eeb",
"author": "Krystal Hess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJEBvruxojhCGIg1bAOM2sx7ltmCIe4edKMrCXNVy2LJyD1A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney was amazing and helpful. The customer service was beyond anything I've experienced. This woman deserves more than just five stars. .not sure if she is a manager but if she isn't she so manager quality. Absolutely so grateful for service..she made the experience so easy, smooth and transitional. Not only did she put a smile on my face you have a customer for life. I am a firm believer word of mouth is the best rating. Sydney thank you for everything and I highly recommend Jack rabbit storage.yoi represent them in a wonderful manner. ;)",
"date": "2021-10-06T21:25:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Krystal, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "00782c91-adf4-4849-af7c-ed2ee9ecfaa5",
"author": "Susan Stein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBDsoyDu-D5VqcFiHxyy7p2p5M0I7GQ6ZJXm8kDMRFSu2G-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney made the process so easy. She is absolutely delightful and VERY thorough with instructions.",
"date": "2021-10-05T15:45:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Susan, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42151230-7d90-4a3d-873b-0ffdef91fd6b",
"author": "Andrea Grayson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6TSY3BXNKcLU8doIimLQx-ONqwW6iMyTNjdAtEsxwS_3u=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was awesome, professional, & patient during the entire process. I'm very pleased with her level of customer service.",
"date": "2021-10-02T18:57:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrea, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6d6baff1-b4b8-4eeb-9d0b-cf3d5883a529",
"author": "Rick Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhpzLi4UAp2CyS6yxZv3VjI2nhlNXq2Tc-ucPDgYYTR6xLiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney is awesome great customer service!!!",
"date": "2021-10-02T14:44:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rick, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79c3e105-0a58-4c3b-84df-b143a01740a5",
"author": "Amber Caceresmontufar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsJb5CIl4N8xUAeG0HyMAQcNetQbhwu2PfRxGQ9ywhIkLc2YSWeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol are an absolute dream team to work with! They were nothing but accommodating with us while we were storing our items there for about 2 years. When we were about to move out, they repaved the whole facility and they were so kind with keeping us updated and letting us know when the paving would be done so the movers could come pick up our stuff! 10/10 service and they really are both just so nice and great managers of the property.",
"date": "2021-09-25T17:41:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amber, we're thrilled to know you had an excellent experience with us! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "19d47f67-2f02-498a-9a6e-f13803acc637",
"author": "Ernest McKinnis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoiyXdzcJcX-4Fl_4Id7e6hEyhEDFXY43U0m2_CRPjAHLzDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They're very helpful and friendly, I would suggest everyone to give them thier business.",
"date": "2021-09-21T16:52:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ernest, we're thrilled to know you had an excellent experience with us! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0dccada9-b49c-4217-afb0-c416b9ed6188",
"author": "Tyler Klemmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn5oaHnc5W2CqwDTPiCbV-J1yfY8fGl7s1u2TxvjVe-m6z-DcX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service! Thank you Carol.",
"date": "2021-09-17T15:17:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tyler, we're thrilled to know you had an excellent experience with us! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91aaccac-03ad-4db0-b632-92cd689ef372",
"author": "Sam Rose",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSPbJls6SUbeyWN3jpynnD0Fm_S9MaDzmvFg2MWQsb05FuNtQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They are affordable, and well kept units. This is the second time Iāve had storage here. The staff is very friendly!",
"date": "2021-08-02T17:07:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Frenchiemom428. We really appreciate you taking the time out to share your experience with us.
Cheers,
Jack Rabbit Self Storage",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f7d23d8c-f636-4d2f-bc13-ae987a955666",
"author": "Kali S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlnET2HdD6S8X2hpJQ1njaXzY7fKHgSM8OnfplPj2fSdI4Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was amazing!!! Knowledgeable, efficient, professional!",
"date": "2021-07-20T17:07:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kalireyna, we are so happy to know how amazing Sydney was during your rental experience at our Providence Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "357339d5-3f47-4ca7-a2ea-765bf54f6e24",
"author": "Justin Griesel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRYPhCkuwgqUpUQwWpJ2Keo_acn6N7nyqfu50hJEi8Zj2IR7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was a great help getting us a storage unit in such a quick time! She was kind, understanding, knowledgeable and helpful!",
"date": "2021-07-20T16:38:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Justin, thanks for letting us know how great Sydney was when you visited our Providence Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1802d0af-98f5-4139-ad78-09cf314d0702",
"author": "Hayden Bayliss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpgLYQ5J7nNpYdxAs6qypgtKBJCpwXX3tG6Go2HtY0bVVZ0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was super nice. Very helpful 10/10",
"date": "2021-07-20T16:37:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hayden, we are so happy to know how super Sydney was during your visit to our Providence Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "98105560-2821-4af0-bb1d-5261126301f9",
"author": "Dorie Radford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXM0gX37pP3sXTtbzDDil5tUNDh7GrmCF_cJub1LaJx8I44VmMiyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The owners were very friendly and accommodating. They made our move go alot smoother with the use of their moving trucks. I highly recommend!",
"date": "2021-05-28T19:47:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dorie, we are happy to know how smooth your move went with the use of our free truck rental! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "845d0fcb-e68b-4c8b-a4aa-f70f25ba39bf",
"author": "Sean Gailyard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2D44nY71ms0BAVD4Q7I3VbaCcIZMjFR0k1DrvmW6kWu8P-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had felt welcomed from start to finish, Andrew D. and Carole have me more than enough help finding just what I needed in just short notice, Thanks.",
"date": "2021-05-24T20:42:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sean, we are so excited to know how welcoming our staff was during your visit to our Providence Road location! We strive to provide the best possible storage experience, and it sounds like Carol and Andrew exceeded that expectation! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb101e7c-17c8-4e15-85e3-d6a05f714c5d",
"author": "Shantel Meggett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpAGNbJDUnbrV5YykM3PZK5DuHlfFGpU8_IiU6fsBx2hiTIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-19T23:10:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shantel, thanks for taking the time to rate our Providence Road location!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0c8a007-d88c-44cd-b9c7-11ed19eae83f",
"author": "george brickhouse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5NCkxWTM6gWBKQk0JjosELbTOzL0UMGjM6bhG3gtjcjD94Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-19T15:20:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amazing feedback. Thank you so much for giving us 5 stars! ",
"replyDate": "2023-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e23ea02e-18eb-4345-bb3a-c58e4b3ed497",
"author": "Nicole Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISpclWEPDuCT8YnCKZ6RWMfs6aik9RtCIs5biXgG7KoHiDBYF5=s64-c-rp-mo-br100",
"rating": 5,
"text": "For the past few months, I've had a great experience renting a storage unit at this location. I've only met one of the owners Carol, who is always very welcoming and pleasant. I would highly, recommend this location to anyone in need of a storage unit that's in a safe location.",
"date": "2021-04-16T18:22:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicole, thank you for your excellent review of our Providence Road location! We are happy to know Carol has been so pleasant during your stay with us! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "14422ff9-ed0b-41de-b853-4f363715ac4c",
"author": "Bobby Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd9dFRw1kalhbbEgmatW9La1dd5QvMcuWYLHDAqsYqxm9sDjy8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-04-06T03:00:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bobby, thanks for taking the time to review our Providence Road Jack Rabbit Storage location! We appreciate your business!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef9f5361-6017-451c-9e00-30f9ed895a12",
"author": "Lisa Sirrine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEysjC1PPwgiVVx_91B45bxHZQWFRQqsN-M5dZqLhxdugFGQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Carol and Steve were very helpful in acquiring a unit and assisting us to upside to a larger unit. Process was smooth, friendly knowledgeable and professional. Will definitely use them and Providence Road Jack Rabbit Self Storage in the future!",
"date": "2021-01-12T21:17:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa, we are so happy to know that Carol and Steve were friendly and helpful during your visit to our Providence Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "373b69af-fbc8-495c-bc5f-4adc59e21ece",
"author": "Judith Walterick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUQzIOu7ql8uAWsIkW_S0Pb79SmC_Os_B9Zy6sSPmBmEtFXmY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Right around the corner from my house. Good staffing.",
"date": "2021-01-12T01:25:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Judith Walterick, thank you for the high star rating!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8800a26f-808c-46ee-8f70-0ee77b13ff11",
"author": "R. F.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPOivsQrosguIVBsJQE5EieQeS5nRnDGbK1ntnkQEwegsV-rk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy access. Quick in quick out. Clean gated and secure",
"date": "2021-01-10T19:43:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "W. Scott Collins, we're happy to know you had a great rental experience at our Providence Road location! Our managers work hard to keep the property clean and secure. Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "2305a5bf-cba1-4ce5-9aab-b87b1c11bd07",
"author": "Catherine Lex",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEIXutB4y7IvGdIWzQYy6M8kl6UFeatyjzqpDayYTZ-pgwyw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Reasonable pricing and clean..",
"date": "2020-12-14T00:13:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Catherine, we are so happy to hear how clean and affordable you found our Providence Road location! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:28:54.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "68675478-900f-4990-93bb-da7b676c0c49",
"author": "Brian Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzh9P_jg2J6eHxPoqgLRk4JuyzKhQdl4T-IgvJapU9OQGejg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The management and staff are great and the storage is clean.",
"date": "2020-12-06T23:06:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brian, we are so happy to hear that our great staff and clean facility made a positive impression on you during your visit to our Providence Road location! Thank you for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fb9246d8-2261-40c0-9d76-6cf4de7ccb91",
"author": "Kara Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMfs8_WRl0kXrzl7HBswtqvc3RnqHdDF85kzAc5QkvIALpImfGlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Made sure I got the best deal and sends a reminder of when the bill is due before a late fee.",
"date": "2020-11-11T15:08:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Social Media Church KJ, we love knowing you got a great deal at our Providence Road location! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6eb771b9-b0d2-4ea8-b206-d6faac713113",
"author": "Tabatha Wetherington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpvhjz-BPZ8l_YMv9oEMtamx0Fn3pEd2gpzUU_Jh5vH77YGt8fow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well management and maintained. Everyone that works here is very friend and helpful. Highly recommend Providence Rd Jack Rabbit.",
"date": "2020-11-09T19:06:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tabatha, thanks for letting us know how well managed and maintained our Providence Road location was during your visit! We love knowing our staff was helpful and friendly! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3a8540c2-2754-44be-8008-85df5abb1f08",
"author": "L Savage",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyKPxSZT5QQsjU5yS8m2HYyAnkMZYWOKTi2et42THxqbl1qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This property is clean, organized, secured and professionally managed.",
"date": "2020-11-07T16:53:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "L Savage, thank you for letting us know how clean, organized, and secure our facility was when you visited! We love knowing our staff was so professional!",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "cadf0e9d-ff46-4e01-a397-f9667eeecbb3",
"author": "Mike Foulks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj2GPbZQducDhhrDSM3L_oNo09_R2msf8oVjqrBbdJ_ZCJDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place",
"date": "2020-10-20T16:48:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike, thanks for taking the time to leave your feedback about our Providence Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5cf4733c-25ac-49cb-80f9-f66ddb566bd9",
"author": "David Love",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaiTkn_lWiM5mpbfvpHFZpLWkGwm0xUTMqu-ArLLd62g6XBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "It is always a delightful pleasure to work with the staff. Their kindness is greatly appreciated! I highly recommend this location! šÆ",
"date": "2020-10-01T19:41:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Slim Daddy, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "601708cb-e94c-4d9f-b228-bcd031a2df72",
"author": "Andre Slater",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXB3PevbgwIbRuR8C2CZNUoK-R1PO9qmdI9YA-mbksYQRelnqDk=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been renting a storage unit from Jack Rabbit self-storage for 6 years now. I would say they have good customer service and they let you know about everything including the insurance. I did my homework before I rented with Jack Rabbit back in March of 2014. I had went to three other places, before I decided.",
"date": "2020-10-01T05:41:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andre Slater, thank you for taking the time to leave a review for us at Jack Rabbit Self Storage. We're happy we could meet your expectations!",
"replyDate": "2019-10-06T15:28:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d964d7bb-c816-4533-8267-ae6225d2dabd",
"author": "Elisa Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZxuyZWplFMHPl9SzZb9m579FDeBPLmKA0HWJDMzQ8stUkmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-29T17:16:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elisa Baker, thank you for the high star rating!",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d2e29c6-4b1e-461d-837e-463b7773b17d",
"author": "Tashala Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXe1Lt-Cp6ooKKUc0JFM-VVEc6Q308MIfhNECYba3AUVUXJ-EM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this location very helpful and Carol ,Steve and staff was very knowledgeable and very helpful with make sure everything went smooth with my move",
"date": "2020-09-29T13:54:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tashala Cox, we are grateful for your kind words, thanks for sharing your review with us.",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4a530f6-6e6d-42fb-9a5b-fd6f3442a9ac",
"author": "JoAnne Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKILaVdi4KWVlPK0M3TBgZr1hQc6MU6dZepI4hnRuV1sE4egg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-26T13:46:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joanne Smith, thank you for the high star rating!",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9341f165-9803-42cf-8a0e-b55faba6d63c",
"author": "Kathy P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3Xtcq2oDcunjzT0IHhxIoIa7RXXmdOzo-tHRGJF8vyP_9MlI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant experience. Carol and Steve were very nice and easy to work with. We were able to secure the proper size unit for a great price. Property is clean and well managed. Thank you!",
"date": "2020-09-22T11:49:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kathy Parrish, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:28:56.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3d8b7862-706b-4e17-892d-971b9656cea2",
"author": "D. Will",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSjHzPBNGAn4HCpp0qpKbg1__3kZdlUvF5bFggDXyvaaWSkMlm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always kind and polite carol and steve are amazing. I live out of state my things have been stored going on 4 yrs and never had an issue. I cant speak on any other jack rabbit but the one on providence is awesome!",
"date": "2020-09-19T14:51:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi D. Will, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:28:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b4c07dd-4d55-4939-a9aa-c260612c8f84",
"author": "Aileen Luevano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWda3NaN7LqqmdTpKcbw7e2OmINq8Ycj_q0iuWiP00EHEm7uC_T=s64-c-rp-mo-br100",
"rating": 5,
"text": "Never had an issue with this Location Very nice staff and Carol is always so friendly and helpful If Iām having any issues.",
"date": "2020-09-06T04:50:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bryannaās Life, thank you for your kind words and this wonderful review!",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5fe6067-fa58-4823-b149-d7917173a530",
"author": "Shane Guy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV31McUpg2C_2SgmzpSsxg01AZtOF2DDzYNg49t7rr2v-9vA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol and Steve were very polite while helping me with all of my needs I much recommend this location thanks for the great service guys ...",
"date": "2020-09-03T20:16:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shane Guy, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2021-10-06T15:28:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9377f11-0fad-4e7e-9e1e-012e2c07fd81",
"author": "Wizzard757",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUC2qVZS92IsBF5igMN36N7rHRRmRSa95-UU4WIZcW-nEInq5Rd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented for 2 years with no issues contractual or otherwise. Friendly staff. Great management. Would use again if needed.",
"date": "2020-08-17T14:42:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wizzard757, we appreciate you taking the time to leave us this feedback.",
"replyDate": "2020-10-06T15:28:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d333f52-539e-440a-bb10-f19b6bda051b",
"author": "Robert Lindstrom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsZXzES7Ny5I9LogCMKWiC6CM1YBZbCpQ_9QCwTEfbLnBaWc9Z=s64-c-rp-mo-br100",
"rating": 5,
"text": "What an outstanding professional group! Always staffed for security. More than helpful if you ever need information or more storage. Super clean and secure who who ask for more?",
"date": "2020-08-11T09:51:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robert Lindstrom, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:28:56.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6be91914-3994-4c83-8b5c-c72084afd701",
"author": "Deanna Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjr8Sl3GM7lO5RrucLunWCcoDmOXGVb6tu8wQVcsLe1Oh9gul4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super helpful staff, great location!",
"date": "2020-08-04T13:25:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:28:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "767ad5eb-35de-4624-962d-456ad0d131fd",
"author": "Reid Shafer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjcFhIaPNe8YTboQyjJ2GmhHDo3gXQtlOGdg__YfXzCW0HsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented the truck with no wait and got great service",
"date": "2020-07-25T18:25:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1bc23790-95bd-4113-9afc-32ef9a6824a4",
"author": "Robert Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPw_LvJ2pUZN-WZ-lZ9uRtjmlKontVlvV1JNaaiEZThA-QtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience and very social and down to earth",
"date": "2020-07-17T20:15:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9fa7d2d6-dd71-47fa-b067-df564a3bfd70",
"author": "D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyJoEXGafsoPtyzOaCxzf7-PL7htbIfHNbq9cZv18PPGjMDg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Baxter is the best Customer Service Doggie!!!!!!!! Friendly staff, great upkeep of the grounds. They spray for pests weekly, and they are always super kind to remind you of your monthly payments. Highly recommended!",
"date": "2020-07-13T21:54:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "777bead0-d9bf-4d67-bc31-1216e5b341c8",
"author": "Joshua Hudson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1NDFjAE1-phXbqJnx1073hPY3H2gnAhjR2TR_Ve97a5ty1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place! Would definitely use this place again.",
"date": "2020-06-12T14:23:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "162c0992-4d93-452c-b5cf-71c2c950b4e9",
"author": "Jason Craig",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJelLGL560_kkjuXPidafmyUlRM5pk4A3t51had_4TGnEoi_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is always friendly and easy to deal with. Storage unit is very nice and secure also and well maintained",
"date": "2020-05-21T19:15:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Welkin Gunther, thank you so much for the positive review!",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8adb9b91-efbe-4272-a5a5-1d3f2519336a",
"author": "Ann Ramsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjllUjdt1vbiRIbXo3_jvxfQHEVCvM5g-3J1WNagaNp5NbJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage unit was very clean. The people who run it are very helpful and friendly. Would use them again if I needed to store anything. Highly recommend them.",
"date": "2020-04-29T16:02:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ann Ramsey, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "035a51ec-5879-4cbc-9132-1c8fd4256eee",
"author": "Sherry Dortch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdis-KTdq0Y62JRp7hKRFDHyXVljy2F1K_SpptEwWPpF3lng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-04-29T14:53:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sherry Dortch, thank you for the high star rating!",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "afbed204-a9a8-4961-ad83-40dbd2af85b3",
"author": "K P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5WvJOsdg7HNFWqi-9u0zoD_J8VT6p6eB8F70TR2Q25SvvH2VM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff is quite pleasant and helpful. I highly recommend their service. I give it a go!",
"date": "2020-04-28T20:45:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d0bc18c7-482f-4b36-9752-b3d2e2d1714c",
"author": "Sherry Vadersen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVkFpDCXXoyDzIwsWl0vyziUKgU9BW06vPxAdvOS7iS5aWdEXU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-04-12T00:41:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sherry Vadersen, thank you for the high star rating!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ebadf76d-30c4-48aa-8819-dad31f00aca2",
"author": "Steve Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2XJPuW5qw_EMzSC8zvTgRS8fH6RCosJydl-J14eI4zU9GPw=s64-c-rp-mo-br100",
"rating": 4,
"text": "It's a very good and clean Storage company",
"date": "2020-03-25T20:56:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steve Wilson, thank you for the high star rating!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2c9f0d86-d2fc-44c0-8509-14ef1f198960",
"author": "Ulyssa Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_RlgmjgDHQ3fcI46mDiGbR8gpxeN7hFSdeOiiEkFQ8f9fBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff and very clean",
"date": "2020-03-25T20:56:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ulyssa Johnson, we really appreciate your positive review!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b4a62045-46cf-4ef7-870d-de9da1bf9d20",
"author": "LaDonna Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWy0j9OmKHik4KXBrIXq4elUMB5fQAHj7DtCsE736R0zaB3n4WM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I always receive friendly customer service. They offer great rates for storage units and they keep the facility clean.",
"date": "2020-03-24T14:23:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ladonna Griffin, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3ff78644-2b78-496c-bb53-cc417dbc95bc",
"author": "Chad Kinsel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFg4UBlgghTGj4Efzuevzg9cmJIWIHptt6zMud9QhdWcoSij75=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-19T20:28:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chad Kinsel, thank you for the high star rating!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e259986-84ea-4df0-9161-f30702eedcea",
"author": "Stacy Randolph",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkDneJl8SAdSa6oM9h30wFFZY74YQtO1d8rG0qnEAcLUBquw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean storage and Ms Carol is the best\nShe will help you with your needs and questions\nI would recommend Jack Rabbit to all my family and friends!!!!!",
"date": "2020-03-14T15:16:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stacy, we are delighted to read that your experience at our Providence Road location with Carol was a joy! We strive for the best possible customer experience and it seems you received that when you visited her. Thank you for your business and your recommendation!",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "11460334-cb72-45a6-984c-65ff4dda77ab",
"author": "Angela Branch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9L-37Et8yQfkFXpVbmotvLgNlxQhCKRLa9LA3tkbleHsvvg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-03-11T18:06:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Angela B, thank you for the high star rating!",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5522aacb-72d9-4b23-8b0d-946964b81fa2",
"author": "Jesse Bean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKE6trRfaE60pEcbUleltIuY3tBOOMwo67hije6EmoOR4svMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly. Best price around!",
"date": "2020-03-06T18:47:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jesse Bean, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "da12a5d9-4eaa-4ef9-8e39-89221e29479a",
"author": "Heather Waters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkXUjdHNtLMrGh9_1wkJD8SyAGdj4rGCoLcVAKWCuJq8GugFo=s64-c-rp-mo-br100",
"rating": 5,
"text": "The whole experience has been great and easy, from booking it to checking in and getting to my storage unit! Not only that, Andrew provided excellent customer service and he made my day, I was grateful. So I wanted to specifically thank him. I definitely recommend this storage facility. Thanks for the great customer service",
"date": "2020-02-28T20:29:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Heather Waters, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9bb0a4d-fcd1-4f45-8320-5fda71d00472",
"author": "Christal Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4ZjjTGJdB99vMEBv2Ll77jTJZrvifXMxuz8tSgOYZYdfTm7d3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol are absolutely a dream to work with. I couldnāt recommend a better place. The grounds are clean, the units are clean but most importantly there customer service is top notch! Thank you guys for making my year that much better.",
"date": "2020-02-28T08:01:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christal Cooper, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:28:59.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7ae45a08-eefc-4b69-a468-fd46e63f0563",
"author": "SJGlobal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1K6HjDKy5OeWmVKFUsLaC2TuoWYJIop0h8xflS3Dz8nxOIJOe=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph (staff) was very kind, knowledgable, and patient with us.",
"date": "2020-02-21T23:21:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thesphoward80, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8f3eb3bc-f7cb-4a22-a604-1cc0ccfff245",
"author": "Alan doughtie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM0-8wJRPkm5iF8juRzHT2rfIZfW7INtMB0X5gVkJEHjgjJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff. Clean facility",
"date": "2020-02-14T18:45:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alan Doughtie, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "806a7b30-6ce7-4fe9-9629-3231b9dd50e3",
"author": "Buddy T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1PF4nDKmEc9U7Eghb0VwNblbKml6fzAe4M7PMUIHs5q3ksQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are always so friendly and always someone to talk to no matter the time of day. The grounds are clean and the unit I rented is very good size and I feel safe with the climate control that my wood furniture will not be harmed",
"date": "2020-02-07T16:25:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Buddy, thank you so much for taking the time to let us know how friendly and helpful our managers are. We take pride in our clean units and the security measures we provide for our occupants. We appreciate your business!",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "2dfa5229-e9f0-4456-855a-9ab8fb5a63e8",
"author": "John B.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbHp5grO_MV-Tp34j9GQC5R0xf54DlA5POYgM7h0plhLiT0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to work with and talk to, good customer service.",
"date": "2020-02-02T03:16:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04c59a42-7bf8-4468-ac8b-cd460fd579e2",
"author": "Mike Ingalls",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr3lq1HMOQmMHQVU8gI8HT8rNoIV8hFLiko1eMSv7T5hGkXy4y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, clean units, great place to do business!!",
"date": "2020-01-23T15:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike I, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "68c2d483-9649-4533-a79f-794f4a8049f6",
"author": "deidre williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJc74lNGkY4SQWvMuL2z2lGiVREcUrHvcZ76DnvdzfI5C4Bbg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-12-15T03:02:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deidre Williams, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3a5c2de-9b06-4ff3-afa3-878fcd2a805d",
"author": "Sole Master",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYAFi_hMkgQvCUlw8d-cejaCER92m9l1eBO4-KfgLpgB7nAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol are very friendly and helpful. Incredibly easy process to store my belongings. Also they are dog friendly š",
"date": "2019-11-21T16:56:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "536e5fbc-9709-4cd0-b60e-30012f56bde5",
"author": "Terrance Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQqZgMnZiNiQ7BUip0sX6JHDbz_LBINwCMI9MhAJooab-vwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great the people are very good people I would recommend anyone to rent a storage from these people",
"date": "2019-10-18T20:31:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Terrance Harris, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "004c1360-1dfd-4cde-bee2-fb5d7c55d381",
"author": "RevDooDatt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVnSwSiONi0116-YWQS4Fb9VcnH0hZAJa1YrqkmEF9Fh96oRwu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-10T14:21:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Revdoodatt, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5588312-00f6-434e-a4d4-a27908d5d28e",
"author": "Nicholas Folz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm9d7plx3wDKvVnU72T78s9rVv4uGpp4F8Iv96npqmvbieObF9tw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-10-09T15:11:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicholas Folz, thank you for the high star rating!",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35a87ef5-8a9f-4b50-95ff-562dab38581e",
"author": "Jeff Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLUpOzJqvxAErOaL4YU7UsHd2hOHsHZvZseOnc9ce6Bcty8Mmn=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So far, so good. This place seems much better than P.S. Jack Rabbit will not raise my rates after 3 months like the other place. J.R. gave me a 12 month guarantee of no rate increase. If that changes i will lower my 5-star rating",
"date": "2019-09-27T23:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-10-06T15:29:06.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4ed49d53-ce9c-4087-9c5b-dcbfc531ddfd",
"author": "Paulus Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGm9HUmfoNxA04nSsrEnY5TzZDnRsxSEw8UL6wrXLDex08IA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Carol and Steve were excellent, very professional and friendly. I will definitely recommend their business to others.",
"date": "2019-09-12T15:21:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-10-06T15:29:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e3993391-d685-4f47-8a14-e95efa7de921",
"author": "Michael Kreiselman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURPV_6ylxWwluuBqpQrzrjHV2-l-m5u6ZJ-WwMbllzYfPUrhM0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super friendly staff that treats you like family! Cheapest prices in town too!",
"date": "2019-08-29T18:10:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael Kreiselman, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:29:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "797e9971-c54d-42fe-98a9-00ad0cda861c",
"author": "Joseph hickson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdP8wrQO19PqP3yJT_I4zs4-rkqJyd0SZhjQA85TDRQn89VQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional. Great customer service from all employees",
"date": "2019-08-09T13:40:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-10-06T15:29:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "356c89d3-506d-4763-958a-07be65b840e7",
"author": "C G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBIFs2GmH9tp8BZ8o3BxRwGcuRvHrWChhbg66h6ydj4NjtQg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Centrally located for easy access. No hassle and best price in the area. You can even rent truck here free with a unit.",
"date": "2019-08-05T20:11:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christopher Grondin, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:06.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "643d4e4f-1915-4259-b445-ceb147140b87",
"author": "bobbette boddie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzVmwcYPKm1HHGjkhTaa4udV9qLjN0VHtcwj8C26Ylzz3eUPuk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this location always courteous",
"date": "2019-08-02T14:40:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2019-10-06T15:29:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "36573d96-0ad8-4bf3-90ad-5c42e0895f81",
"author": "Patricia Shaloo-Holman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKM02jgVISh_S1BodcsKQ9F5ug4RS7juk37qUVIPYGJ364Nkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spaces kept clean and neat. My climate-controlled unit is perfect for storing a variety of items because the climate system is maintained. Good security and great managers!",
"date": "2019-07-24T21:13:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Patricia Shaloo-holman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:06.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d1ba68f6-f9cc-4e54-b556-cedaaf4c0368",
"author": "Ury Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsibgBb5zI-1jbdmJQcfNV4ieeIZG4a7BRYvaw66aMRhm48vduKg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service, Carol and Steve are always in the best disposition to help with all your storage needs. The place offers a wide variety of services and it is kept very clean.",
"date": "2019-07-19T15:43:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ury Gonzalez, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:06.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6eb0233c-f3a8-44fb-8e3d-85528247274e",
"author": "Casey Sheckells",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7sdjXn0Svz-sTlECczwSfPCtCgXQc3ewKTDQ0HLVDVXOu1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a customer for a while now. The managers Carol and Steve are so helpful and nice. They answered any questions I had. Not only are they wonderful , they have the cutest dog,Baxter. Such a clean and tidy place and I will continue to store with them, especially this location!",
"date": "2019-07-17T00:46:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Casey Sheckells, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:06.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fdc26ac8-4b3b-4e39-a770-7b159f197f96",
"author": "Malik Shareiff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_DTk63wr-3s8jiaU7UTu3VkNAg98qfC44HP5Q_yNM9WmbW3TD=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-07-08T13:36:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Malik Shareiff, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0513b3e2-0114-4e48-b884-93d37e144ec3",
"author": "Queen Medusa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV164vCiR4li2gvHn6C0FdYl8Q3k1aDzR3TJ5rroJG4HXWPs50y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-07-07T20:05:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Golden Lyfe, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a7e62c9-ec5a-4502-8b81-ff28bfecd9e3",
"author": "Andrea Rosalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVayIhAoPMrDncutX3KI6fxCEtsmPpzq2fDCpD9sWqUHTV_j3RlYw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I just rented out a 5x10 unit this weekend.The staff was very informative and friendly. They were able to show me a 5x10 and a 5x15 to help me see what was the best option was for my storage needs. I just wanted to say Ms. Carol helped a lot and I had a slight debit issue go down today with my payment but thankfully she was very patient with my situation. I'm grateful everything was squared away.",
"date": "2019-07-01T21:38:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrea Rosalez! We're so happy we were able to help you out!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "900717ec-7036-4ed7-b737-74073a63f2ae",
"author": "Paola Cruz RodrĆguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlVFqf1nrXksPccqB8rhSGaRi3dzj_Jfn5cwlNBC7oV58ota8y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-21T14:57:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pao Cruz Rodz, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98bf2a00-ab89-4fc4-b388-247b5b345518",
"author": "Montrell Horne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdtQebPmubtRwv7VMz44IjTS46G0ZwTj46yAMle3bIPSJkcpau=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs Carol really help me out a lot it you looking for a storage unit jack rabbit is the way to go šš",
"date": "2019-06-18T16:42:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi The Coolest Nerd, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0f433ae-3b28-47c7-a1b5-f10cc326634a",
"author": "Sheryl Boone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWS3c72oakxTl_tyWf333n4lDau39sT9I9kTKf6BepjIxUSS2nltA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place friendly people",
"date": "2019-06-14T17:06:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sheryl Boone, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af204236-184f-444b-be0d-71691da3ef12",
"author": "David Rodman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9YoahT_o_5uVvk51ePLb6voDG1ocUdRKQIOW913SHHazrOQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very nice customer service,the ppl are great. They andare Professional friendlier Everytime I call.",
"date": "2019-06-13T15:02:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David Rodman, we are glad we could help!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37dadde6-e8d1-49d5-986b-9f4e6aa08d6a",
"author": "Myesha Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJY8Rn3Zg_Uniovtnq-jprWzgziRStT626V3TNhM5GIVNPHRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-10T14:12:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Myesha Jones, thank you for the high star rating!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3ba0876-197e-4778-b810-533ba3daef1c",
"author": "Lisa Slaughenhaupt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6rrWoJqwv1DZ_Ty6v5f5EvZ7cN8IO-iBBRWjuB-ledns0_A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Competitive rates. Friendly staff",
"date": "2019-05-16T09:22:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa Slaughenhaupt, we really appreciate your positive review!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1ea9ace7-df15-4489-9acf-7a621427c2ba",
"author": "Titoās Dental Lab",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrbTIgBYwmCJ8TKeSYdrXBdTKxFjl4aUiga0jXC7-M86AH3YL8=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am very happy with customer service. Carol answered all of my questions patiently, and was so friendly! I'm also impressed at how clean the whole facility is . I definitely recommend this business! :)",
"date": "2019-05-01T19:57:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lab, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ac132a2d-76e0-40fb-a357-0914587e9d80",
"author": "Alberto Llanes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYig4zZTJHum_aeGnJtZBTJDW-2JtzW91Lake1S6mRwPG7WHyj=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff and facility are outstanding! I rested easy knowing my valuable items were safe.",
"date": "2019-04-11T14:26:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alberto Llanes, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "eb5fa306-6d85-4a83-a725-446912d0ee54",
"author": "Jerusha McCafferty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZq8JBG4kgcLLHi0KLmLw_YB-fSWLySZ5eOBVFTW7H6TJay0onQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We got a unit today after calling to reserve it yesterday. They are a very nice and helpful couple. This was the most reasonably price storage facility in our area. I recommend that you come here for your storage needs.",
"date": "2019-04-09T20:44:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jerusha Mccafferty, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2b410cb1-a08a-4b4a-a9b2-6adff62cd570",
"author": "Gianni Maria 888",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl8VRGs-OuVqFrBxG5tWiwogWy44GySv3MgZQsVG35kqLPDmHWKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went to the Virginia Beach location and Ms. Sarah Smith was wonderful, helpful, & pleasant to deal with. Jack Rabbit need more employees like her. Excellent experience. Would love to deal with her anytime.",
"date": "2019-04-04T13:54:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mariagiovianniafelecianna Watts, thank you so much for your positive comments about Jack Rabbit Self Storage and our assistant, Sarah.",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d629aca9-17cb-4d5c-a7b4-9a2260099983",
"author": "Mike Cortez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgRtFHnCn5fBiYoewQM7pClg4IeQa45sVkVcjzS18Nv1NCCsU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Carol and her husband were both extremely professional, courteous, helpful and true genuine people. I felt very welcomed and well informed. Thank you so much for your kindness and professionalism.",
"date": "2019-03-17T13:46:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike Cortez, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ebf90c0-9d96-470d-b944-4d3517929f39",
"author": "ashiah uzzle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXrXArSCL85d01NCB8CYPo2Grp27ATfmQ-vJhdF3XCuk0iSI0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol made us feel so welcomed and were always willing to help. Very sweet people and the storage place was very clean and private. I highly recommend Jack Rabbit especially Steve and Carol store.",
"date": "2019-03-02T09:44:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashiah Uzzle, thanks for your praise and kind comments about our team.",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "28d4bdbb-8575-4341-96b1-22064f669c99",
"author": "Latisha Baxter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSawVcPpawLnlqb6V4D0ARx3uUXVsWAW9shpTmYbY2R5pi0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve & Carol were AWSOME !!!!!ššThey made my first experience easy . I was a little nervous because I have never rented a storage. I recommend EVERYONE who needs a storage PLEASE COME see them they will take GREAT CARE OF YOU .",
"date": "2019-02-22T22:10:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Latisha Baxter, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00237f07-41bd-4932-a474-3e7a19872c63",
"author": "Joseph Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbLoU7_cQdF6PXMzGXl9OvoZv1i_keCXD4Ayx4-AxuV6xj5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service Carol and Steve are the best",
"date": "2019-02-14T15:34:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joseph Hayes, thank you so much for your positive comments about Jack Rabbit Self Storage and our managers, Carol and Steve.",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e37b5e5-75e8-40f6-a906-6e978a644d96",
"author": "richard leonard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHqAqkix1s3V7KZ5KMN6BYvveX5t-qypypYtGbDdtP4QKQwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol and Steve are awesome people, the property is very clean and secure. I highly recommend this Storage Facility!",
"date": "2019-01-31T15:42:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Richard Leonard, thanks for your praise and kind comments about our team and our Providence Road location.",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "b57fd841-d464-4142-b424-9d041720b047",
"author": "Khadijah Barnard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuikuwp2eaONT2RJaKGGZkFmqMdZVYao54jvZ8_RTMwRy-iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jerel Sims was excellent! He cleaned out the storage before we moved anything in it. He assisted me well when I was doing paperwork & even offered water to my movers. The storage unit is a nice size also!",
"date": "2019-01-26T21:39:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Khadijah Barnard, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "468bde4a-3a4b-4062-ba53-d10c8fac3669",
"author": "Chelsea Bogert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUA26fL2bvmgkFUXL5XeOEH4HxZMdTMvzVDnWOX_tlWo2hrlwtq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Owners Carol and Steve were very kind and helpful in helping my move go smoothly. Definitely recommend.",
"date": "2019-01-26T17:16:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chelsea Bogert, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:29:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14b7f287-6962-458c-b5dd-43442aa52550",
"author": "sandra b",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVR3sOyt9xMjIIQMYOHjWv8TcAYdMK34dL9ozFFMCfHfnvCJmG1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol are awesome. They are very helpful and units are clean. They are always on hand to help. This is the second time I have rented a unit. Best place to go",
"date": "2019-01-26T16:51:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sandra, thank you for your customer loyalty and we are so happy Steve and Carol provided you with awesome customer service.",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fb876bf9-de46-4399-b001-d8220a680b5a",
"author": "Ayana Pierre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKR3cZosQNrsoy81dOmu8iIlGVE3sj6YFDGAXH0HZxmNHDGyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazingly sweet staff! Easy to talk to! Great cutomer service! Child/family friendly!",
"date": "2019-01-19T15:26:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ayana, thank you for your 5 star review on our awesome management team at our Providence road location.",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81589ae6-2ad5-4cfa-8337-a0a7e1cc63b0",
"author": "Hayden Ambrose",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJicHx2jTs-7G09uPgO1nhmpqFpJBGLri0bz1ASvaEP7n5Ecw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff and was very warm and welcoming! Will always keep them at the top of my list for the future",
"date": "2019-01-15T21:19:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hayden, we are so happy to know that you had a very welcoming experience with the managers at our Providence location! We appreciate the feedback and your business!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ceb09b6-0217-486a-aee2-de26b3cd7423",
"author": "Barry Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzBNhnGjALnkBBUkZR2plB464JqDG-mabf_nIrw-HjzupX-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is very nice, clean and the people working there are very professional and are friendly.",
"date": "2019-01-12T15:11:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Barry, we are so happy to know that you had a professional and friendly experience at our Providence Rd location! We appreciate your business!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ad4a9d89-6e1a-4f82-9254-2f8195077f65",
"author": "Mr Goodbar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQJ2Ue1o6cA7DqcnsSt7P3W0HtnQFTlTJPEzVrROdBrvfC-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service thanks Carol and steve",
"date": "2019-01-12T15:01:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mr Goodbar, thank you for your five star review of the excellent service you received from Carol and Steve at our Providence Rd location!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e5c0506-2b7a-49f2-b91b-48a5de8c29b2",
"author": "john rowe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdlThKYZCQSHlhwL0ZKg3_1q3gwPsHFxtLIRYpi8sYrDkqBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "A very clean,wonderful facility. I would highly recommend this storeage facility.",
"date": "2019-01-09T16:58:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, thanks for your five star review of our Providence Road location! We appreciate your business!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d87cfc70-af6b-4283-98dc-ef7221bfd29c",
"author": "Jeffrey Locklear",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxAgLe2EgDQb8H9ypY_4R6bbt52vmFkUvFDQcd9tZHI7671g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice people",
"date": "2019-01-05T18:25:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeffrey, we are happy to know you had a five star experience with us at our Providence Rd location! We appreciate your business!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a72aca06-8ad8-4020-8980-8b28fa551743",
"author": "Bowen Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxtu6q0vB9-UiCg4S6OTrp1GDIJE5og_uT7xWowxXxP5uUAj_B=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-12-30T18:29:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bowen, thank you for your positive review of our Providence Road location!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0384c85-96e7-4eb7-ac7b-8c3117e91910",
"author": "Mechele Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoJYuv_TA__AyyOALwnOuA8qalc4DLODFmCcqloKWrzqmcKO0l=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol stayed late and provided excellent service...",
"date": "2018-12-29T19:27:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mechele, thank you for letting us know how great Carol was in helping you with your storage needs! We appreciate your feedback and your business!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd52a9ce-ee39-4409-8871-186077257a88",
"author": "Brandon Roth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVm31p6uiGAhgKX0tND8Tv4KaXX4IEBeTRUrPWF6W1tCJxDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage place. Staff was super helpful!",
"date": "2018-12-22T14:37:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brandon, thank you for your 5 star review of our Providence location! We appreciate your feedback and your business!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "83ff49ce-6b5f-450d-be34-d7c2005d217e",
"author": "Holly Roth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXn9ntL-x13pzSKKKS26zV6LUC2PS7As8_ZSo49aZWYhXIJt2pL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to use to store your items! Steve was great and super helpful!",
"date": "2018-12-22T14:35:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Holly, we are happy you had a great experience with us! We appreciate your business!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b42b30d9-46bb-4246-b9ed-bf7450e19672",
"author": "Nancy Grice",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWiwUEHAFsCAvSuFaBZzHHemsHpOb8VouluqSN9C83EtpHK4iU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and friendly service. Great time saver reserving a unit online.",
"date": "2018-12-19T14:23:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nancy, we are happy to see your 5 star review! Thank you for your business!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a1a9e81-78fb-40ba-9dda-ed268aee570f",
"author": "B Liao",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_p7B4icXSIlzhryBw9a4knFkSZK_KYx4dLS8irRfO-GeSBijB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2018-12-17T15:01:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "B, we appreciate your 5 star review of our Providence location! Thank you for your business!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d00120e-cec5-42fd-8340-fc82ca0cab23",
"author": "Shannon Malcolm",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZn0S2IyvKBFZVN0wZ9VmKvZ6ISXpPx8qMEkY-jfSPtYMtnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the best experience w/ Steve and Carol. Very pleasant experience!",
"date": "2018-12-15T16:35:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shannon, thank you for your fabulous 5 star review! We are happy to hear that Steve and Carol took such good care of you!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae6d1e25-23e8-4c2f-9444-0acbff94bd8a",
"author": "paul price",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_zRD3HDoTLAHCT4ZMd1Gp7T4KnOk-KiZYe60uTdWawNwFlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff and great management, always pleasant!",
"date": "2018-12-14T15:52:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paul, thank you for taking the time to leave a 5 star review! We appreciate your feedback. Thank you for your business!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "46a0ab63-947d-41f9-8d01-5fd6a2c9b003",
"author": "POSITIVE SIDE OF DARK",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVG4bqCFN84Iydx69i_j5U1FJjYLrVbYHxp5QGWTbcrxgmTmpZN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fast",
"date": "2018-12-08T21:16:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi POSITIVE, thank you for taking the time to leave a 5 star review of our Providence Road location. We're glad to hear you had a fast and pleasant experience there! We appreciate your business. Have a great day!",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28d86e40-b538-4782-aa26-59693f7edd39",
"author": "JIM EVANS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbtXII2xirgBNgETYd4NeGkTeKRDyv8278ERgsx_cTJ8mSf96_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol and Steve were fantastic, they had me in and out and satisfied in lighting speed.",
"date": "2018-11-29T01:39:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jim Very pleased to hear of your experience with our College Park Team. Happy to have helped. We appreciate your business and the FIVE STARS !! Have a great day",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3501989e-6352-4c0c-b469-9ff46f7621b3",
"author": "Ebony Conwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwUyQmUQspr1OW9qx2f0h4fxf7O9-oHMg8qnaD3Helvtpxqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My process was nice and quick, i understood everything clearly and Mr jerel had exllent customer service",
"date": "2018-11-28T13:32:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ebony We strive for 100% satisfaction, and it is great to hear you had such a positive experience at our College Park Location. We appreciate your business and thank you for the five stars. Have a great day",
"replyDate": "2019-10-06T15:29:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b851f9db-ee57-444b-acf9-5f186f60fdd5",
"author": "Kenneth L Hamilton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGCV9lB0tl7gNYh0iC5lGeeqJavg_2Y_mxlAQcruOFl1qkeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very happy with the storage unit selection process and the very clean property and grounds.\nCarrol was very helpful in explaining and making me feel that my stored goods would be in good hands.\nI highly recommend The Providence Road Jack Rabbit Storage Center.\nThanks\nKen Hamilton",
"date": "2018-11-28T01:12:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kenneth We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our College Park Team. We value your business and thank you for choosing Jack Rabbit. Have a great rest of your day",
"replyDate": "2019-10-06T15:29:19.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e12bc7ed-d9ec-4ef1-b5c3-8829e4135c47",
"author": "Misu Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeaSKEmH3kQ1OyIXYa-9-NsHCX_EFwy-uO0ZFwAwMYKie1iJ0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people and great service!",
"date": "2018-11-25T17:18:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Misu We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our College Park Team. We appreciate your business and the FIVE STARS and thank you for choosing Jack Rabbit. Have a great day",
"replyDate": "2019-10-06T15:29:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28ac885a-92ab-4175-8db2-d828e774a964",
"author": "Abagail Ramey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNF_pAZa8xiGOfV_eNz08cENqZh1cQYxW7gkOjQ7nPgwqjuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol and Steve have always made things very easy and convenient. I definitely would recommend this location!",
"date": "2018-11-15T17:22:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Abagail We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our College Park Team. We thank you for your business and for choosing Jack Rabbit. Have a great day",
"replyDate": "2019-10-06T15:29:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9147300-7ec8-4654-9e85-47c363c803d9",
"author": "Charles Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDGKzE43yZOZ4yIxRFeRjJXvoTm9189efeqEMx6EzgcedMiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve & Carol Fahrig, help me get a self storage with no problems it was very easy and they was so supported to make sure i got what i needed. If i had to rent a storage it will be from them. The most understand manager when it come to storage renting. A big thump up to them! Keep up the good work and i will let my friend know where to come for storage rental.",
"date": "2018-11-12T22:05:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our College Park Team. We do value your business and thank you for choosing Jack Rabbit. Thanks for the FIVE STARS !!",
"replyDate": "2019-10-06T15:29:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f4e330e6-30f3-4d36-9c56-184ad6d176e5",
"author": "Trisha",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4ug_nGPHxz84LiE4hW9_9BE66AIxz9lsPtfETDs7J5Bwxbljl=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my second time renting a storage unit. The prices are fair and the customer service is awesome. We went at 7pm to check out and rent a unit and Guard Jerel Sims was very helpful, thorough and told us the best sized units based on price and what it was we were needing to store. I'll recommend them all day long and will continue to use Jack Rabbit over the other companies. -Trisha D.",
"date": "2018-11-02T00:26:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Trisha We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our College Park Team. We value your continued business and thank you for choosing Jack Rabbit. Have a wonderful day. Thank you for the FIVE STARS !!!",
"replyDate": "2019-10-06T15:29:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8f7d770f-dafd-4b4e-ac24-eddecd327d76",
"author": "Sharmeen Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfTYZLiTiZi01qeg3eqzDIySSTy5iSmzIsT9LfaPNnh2qIdIKa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Guard Jerel Sims provided great customer service and he was very helpful. Unit was very clean.",
"date": "2018-11-02T00:06:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sharmeen We are happy to hear of your experience with our College Park Team. We value your business and thank you for choosing Jack Rabbit. Thank you for the FIVE STARS !!! Have a great day",
"replyDate": "2019-10-06T15:29:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cebda4cd-6db3-4484-86ee-73763559a443",
"author": "Francisco Burgos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI69haDsmS_OzVkuwKVY0BOY5WJknaa460gR4Oa2FgV6lJthQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-10-20T18:41:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Francisco Thank you for the five stars. We thank you for choosing Jack Rabbit. Have a great day",
"replyDate": "2019-10-06T15:29:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "542be256-5a73-4cf3-86c9-fa9576bfe8b7",
"author": "Sara Burrell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI34KoTzIQG2fG0plhhog-I_wwo6A3zj7t96ueVnFBWFSt3jQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "what a great choice of using this facility !!!!Jerel Sims has great customer service skills and helped me get the right unit to fit my need. He represents Jack Rabbit to the finest...",
"date": "2018-10-16T23:16:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sara, your satisfaction is our top priority. We're happy you found our staff to be so supportive during your experience here at Jack Rabbit College Park. We appreciate your business and thank you for storing with Jack Rabbit. Have a great day",
"replyDate": "2019-10-06T15:29:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7756c64c-efaf-49e9-a8ee-38b8a39517b0",
"author": "Maria Esposito",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoR9-WnjnqTUkW8iZ0pRUbqHIjkAtAQHn4IQpcUKCvOFxYj_aw5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The people at Jack Rabbit made everything easy for our move. Got a spacious unit for our 4 bedroom house of goods! They also give you use of their moving truck to help!",
"date": "2018-10-11T23:17:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Maria We're happy you found our staff to be so supportive during your experience with our College Park Team. Happy to have helped. We value your business and thank you for choosing Jack Rabbit. Have a great day.",
"replyDate": "2019-10-06T15:29:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40739308-0531-4554-aff7-6130220750dd",
"author": "Steve Fahrig",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkh2ZwxvV81MR_WRzGnNbJVnJ0MZ9snivpkSW_nNdq-MxHtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-10-11T17:55:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keith Thanks for the five stars. We appreciate oyur business and thank you for choosing Jack Rabbit. Have a great day",
"replyDate": "2019-10-06T15:29:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f7d9b05-2711-4c25-9844-586ba61dd830",
"author": "Angela Kelley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIf299Wk7jmK4hCuzKxKfZx9lHGUdCYok_pt4iz2Pby7Q29LQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jerel was very friendly and informative. Thank you for the excellent customer service!!! After packing and moving it was nice to have a friendly person help us out.",
"date": "2018-09-23T20:09:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Angela Kelley, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our College Park Team. We appreciate your business and thank you for the rating. Have a great day",
"replyDate": "2018-10-06T15:29:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "094889fc-916f-44d4-97e0-863d342a100c",
"author": "Kris Lindstrom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXbYsWoTOIDG1xpKZUajrY1jEKmqP9eUcTeCuliv13_U8I7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Jerel was super helpful!!",
"date": "2018-09-22T21:20:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kris Lindstrom, we are very happy our College Park Team provided you with such a positive experience! Thank you for your business and for choosing Jack Rabbit. Have a great weekend",
"replyDate": "2018-10-06T15:29:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e6f3bc2a-3b2d-4085-be60-aa880368332e",
"author": "Corey Toliver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKm2PlT3X9MeVL2yxsxG1pW_P2cdUMXqcIw8XctpsfA3mCSQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol are doing a magnificent job at this site! ššæ. I thank you for having such awesome couple! The always professional and polite. God Bless",
"date": "2018-09-21T15:08:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Corey Toliver, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our College Park Team... Very happy to hear and appreciate your continued business. Thanks so much !!",
"replyDate": "2018-10-06T15:29:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f73dd5ef-2ef3-4e92-b7fe-efcd66aa96d3",
"author": "Frank Byrd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhAlgKbbwSbUvQQA6UYekuCGR_hWfs96t3xOGW4TIzw06ggA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at the providence road jack rabbit was very pleasant. Steve and carol are very kind, friendly, and helpful- I would recommend them to anyone in the area.",
"date": "2018-09-13T17:40:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Frank We are so happy to read such a great review about our Jack Rabbit College Park Team! Happy to have helped. We appreciate your business. Have a great day",
"replyDate": "2018-10-06T15:29:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8535e27d-5333-4445-8f8f-a4ac25fa3ffb",
"author": "Kee Low",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxHFrhylM6k46KSKy-0BqSpT6zhykF2MkvIRs3-V1EU9HIagwV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is my second time using Jack rabbit storage and itās always a quick and easy process. Carrol and her husband were very friendly knowledgeable as well as the security on duty. They went out of their way to accommodate me with the best size unit for my things. Definitely would recommend.",
"date": "2018-09-05T13:24:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our College Park Team. We do appreciate your continued business and thank you for choosing Jack Rabbit. Have a great day",
"replyDate": "2018-10-06T15:29:19.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "59cadede-6c30-4e7f-bca8-3f66ff760617",
"author": "Richard Moss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9p40ivUX3nIATaIjoh1UJIy8sj7d6Y-zoGXNTnHSkzveYkTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol were very helpful and got me in a unit quickly . Very convenient location for me .",
"date": "2018-09-04T23:00:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Richard We are very happy we could provide you with a positive experience. We are pleased to hear of your experience with our College Park Team. Thanks for your business. Have a great day",
"replyDate": "2018-10-06T15:29:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "72191835-3792-400f-b5b6-b2ba0c47f50c",
"author": "MF Art",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeDSEUSLuvAWZCrJX-f2rl0Xu72HsKXSKwebcPzm1zbBUbfhWf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service! The facility is very clean and secure with 24 hour security and a gated entrance.I have been storing my belongings at this facility for the last year and I have not had any problems. Mrs. Carol patiently worked with me to find the right size unit to up size to. And allowing me sometime to move my things to the new unit without charging extra. Awesome place to do business. I highly recommend this facility!",
"date": "2018-08-21T20:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melody Thanks for your praise and kind comments about our College Park Team. We strive to go above and beyond to accommodate customers' needs. Nice to hear that your experience went so smoothly. We appreciate your continued business and the five stars. Have a nice rest of your day.",
"replyDate": "2018-10-06T15:29:19.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d656c6e9-5665-49ca-97b2-844a65d0be5c",
"author": "Rachel Gaither",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUasjsuVaPvX2d3vdnu_ElMGYeA3P8LP5AWnMxNw8g1hqm0mHxP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff, would definitely use their services again!",
"date": "2018-08-07T18:31:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rachel We are so happy to read such a great review about your College Park experience. Thanks for choosing Jack Rabbit !!",
"replyDate": "2018-10-06T15:29:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3a575dc8-47c7-4455-bdee-6c4049f85fd9",
"author": "Alberto Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCPLMFdi3YaNsLNdIMgrXdLf7qwq9PXhHz6niahZCuzE9BzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The people treat you really nice",
"date": "2018-08-03T21:20:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alberto We appreciate the positive review about your recent experience with our College Park Team! Thank you for the business. Have a wonderful rest of the week.",
"replyDate": "2018-10-06T15:29:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7097175c-0589-4a0c-9aac-47bd476e7e4e",
"author": "Empress",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-r1dN4SMR7Hh8aN_JNrP55WKuBx-trQsKq_erOiduW0yWKsxe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They are clean workers are very helpful and I wouldn't store with anyone else.",
"date": "2018-08-03T18:49:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessie We are so happy to read such a great review regarding your College Park location experience. Glad to have helped and we appreciate your business. Have a nice day",
"replyDate": "2018-10-06T15:29:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "edc77000-3ec0-46dc-8d9d-faa663e399b5",
"author": "Claudette Garapic",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwwRJcplh8sAd1vY-uurx8y9Qe6EmYNoLSBidSvBUkZGiy9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service is wonderful, I was having trouble with online billing, and I was getting worried that my payment would be late. After calling the storage directly they were able to go on line with me and enter information. They took the time to make sure my account was correct. Peace of mind is worth millions! Itās nice to talk to a real person and not a recording or a online chat as to why passwords are not working. Wonderful customer service!",
"date": "2018-07-31T14:47:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Claudette We strive for 100% satisfaction, and it is great to see you had such a positive experience at our College Park location. Thanks for your business.",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "d04693bc-632a-41b1-9fc3-6c256e94aca5",
"author": "Carol Fahrig",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMUqun470AVgdt96OOVPj359NtiSaUGHKdjr8CGwtgiDmtns3Dtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Update: accidentally put 1 star.\nExcellent place to rent storage!",
"date": "2018-07-02T13:04:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the test post Carol... and for updating the rating. The system is back up and working again !!",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "350ee6e4-9ee2-49d7-a98a-0437c45c777c",
"author": "Destini Reed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFr9xc1uMlxIKoGGgV_EryV6CgacaxXqtEDru6vfcFX9K9JtCt=s64-c-rp-mo-br100",
"rating": 5,
"text": "A Very clean and neat facility. The staff have always been friendly and helpful. Great place to rent a storage unit and good pricing for large space if needed",
"date": "2018-06-29T17:34:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Destini Thank you for taking the time to give us your feedback. We thank you for your business and are happy to hear about your experience with Jack Rabbit. Have a nice day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "63384ffe-3d70-4ef7-9e94-538123a806f4",
"author": "Priscilla Brandon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvJ_gG6K6QNeqjfiqOT4OjAk9FXmTsyMbeRZ0VIR73dL9bg1Gv=s64-c-rp-mo-br100",
"rating": 5,
"text": "I always receive good costumer service. They are always courteous and informative. Nice clean inviroment",
"date": "2018-06-26T20:47:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wonderful to hear that your experience was so great at our College Park location. We appreciate your business and the rating ! Have a great day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "37d37813-228b-46c6-8dc6-37981da85a1a",
"author": "parrish deloatch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0TTAxkSlzGXd54ESaE6krJiUhFgRbpG2t1kgbhcIm95zAnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-15T16:49:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Parrish We appreciate your business and the rating. Thank you for choosing Jack Rabbit. Have a nice day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f7da8ab-2237-4aa4-a96a-656be2244c1e",
"author": "gab bookhouse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEYpbGDG_MCqF1erGgkBPusCAw_rSSAk_JGwtQIa6bBt1ZMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-14T00:17:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the rating... and most of all your business. We appreciate it.",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e71d107-6542-4a45-b677-678d260c4056",
"author": "Bowen rel Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrMVRgnvqwFuxEd-Yn6Lw7cS1RIOgbfa_-kKz-FbcXqS3cQ2E=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-13T02:23:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bowen Thanks for taking the time to provide feedback. We appreciate your business and the rating. Have a great day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1fdc240d-3c64-4e00-b08c-022fc8e3d5d4",
"author": "Rudolph Rayner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdLojWbAt4dHgSBhhxnYlsha_I3ZTDo9Ylcg_WVsnAcq4bQC_P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol have been very polite and very professional",
"date": "2018-06-04T18:52:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rudolph Happy to hear of your experience with our College Park Team. Thank you for your business and the rating. We appreciate it. Have a nice day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aa8422af-591f-4546-98f0-29a52b30885c",
"author": "Tyriq Trusty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmuKvK9KnVQMKm87WiqCq6phxK67uuq2TZAr0HMdTA122NHz8QyA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Carol and Steve are the best they gave me everything i needed and helped me with it all thanks guys i would recommend them to any one . again thanks",
"date": "2018-05-29T14:46:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello We are so happy to hear such a great review about team at the College Park location. Thank you for your business and for providing the feedback. Have a great day.",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "77b51b57-86c3-4ab9-a4d9-f809389241c7",
"author": "Mike B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLw-Bpiel84uXDIqyegw8h7B3WzquSyXVfHECMMU8_4FUD5wQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "They do a great job and offer the possibility of reserving a moving truck for 8 hours with storage move in. The free moving truck saved me a lot of money because I was able to find a great deal for movers by hiring Hortons Hauls Junk through Thumbtack. I highly recommend Jack Rabbit Storage at College Park!",
"date": "2018-05-26T18:05:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike We strive for 100% satisfaction, and it is great to hear that you had such a positive experience with our College Park Team ! Thank you for the five stars. We do appreciate the business. Have a great day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "7c56b824-6bc8-4c4c-9086-4406b40d99be",
"author": "Mary Adom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxoiwGSfKBNtqgLlwrk8al81VsYca5M-sD2Qnz6gjLCOQXBLPM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hello Carol and Andrew ,\nThank you for your great customer service .\nYou guys were very friendly , patient and truthful. Please continue to carry that same positive attitude I love it . I will tell my friends to come here.",
"date": "2018-05-25T16:22:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mary Thank you for taking the time to provide your feedback. We are pleased to hear about your experience with our College Park Team ! Have a wonderful rest of your day.",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da692bbf-fe08-4714-b6d5-df36ccac6f22",
"author": "Jessica Curry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWC5x5H07U10dQne8yv9CBb3JJjEklCyU9iLfF1LbOvXpjaDb-IKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great costumer service!",
"date": "2018-05-04T18:36:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jesaka We appreciate your positive review about your recent experience with our team at the College Park location! We thank you for your business and the five stars... Have a great day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8e4440ab-fa95-48e4-b4f1-a576492436c9",
"author": "Freddy Aleman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrU8QRG_SusZ9JSuH6wStPprP-bPUr65AP5UaTxG98BEXOEsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Iāve been with Jack Rabbit Self Storage for the past few years and Iām extremely pleased with their service. They were extremely helpful and very courteous to me and my family. They walked me through the premises and displayed the different size storages,and what would be the most accommodating, and most affordable for us. I would highly recommend Jack Rabbit Storage,in regards to professionalism and for safety reasons !!!!",
"date": "2018-05-01T18:56:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Freddy We're happy to hear you had such a positive experience with our College Park team! Pleased to learn that you are a continued customer, as we appreciate the business. Have a wonderful rest of your week. Thank you for choosing Jack Rabbit",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "dab8443b-1484-44c6-8274-f1f15ef54ae0",
"author": "Carol Brushwood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBAamXx-_qp6WuFdKUirkrJ4Cb5LukwGOpUV-mqjLeAvVth-J-LA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great team of very helpful people running this location. Facility is clean, well lit, security cameras everywhere.",
"date": "2018-04-28T22:27:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carol We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our staff at the College Park location. We appreciate your business. Have a great day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "498cce5c-459d-427e-8f0f-aa09b580cc54",
"author": "Jeff Dorsogna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnoquIVu1m_fZyWJVSL3ShM2_sLLRgvwqqXKIeN3y3uduCj6E=s64-c-rp-mo-br100",
"rating": 5,
"text": "I left AAAA storage because I was treated like a number and they where always going up on my rent. Carol and Steve are very friendly and helpful. I should have made this move a long time ago.",
"date": "2018-04-17T18:04:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeff We appreciate your feedback and are pleased to hear about your positive experience with our Green Run Location. Carol & Steve are wonderful property managers and members of the Jack Rabbit Team. Thank you for your business and the five stars !!",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d77339b-4c4e-4b16-9907-cec74a3a2cb7",
"author": "Joshua DeLuca",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAnq6hNx1h0Ds6EWcsuaTG2HAjfhFMfvU1A7rMIhaW5lsTDeyi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rented a temp controlled room for about 9 months. Got our stuff out, everything was great",
"date": "2018-04-11T14:10:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joshua We are happy to hear that your experience was nice. Thank you for your business. Have a great day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eeb72d55-2885-4b99-b479-8f19a67ac6e0",
"author": "bryan salisbury",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaS-YxurcK8ORu4t8AXo1a4lTJquNt2A8XQ0c_1AeXVQcwTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-03-21T15:04:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "THANK YOU FOR THE HIGH RATING !!",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e187ca8-48fc-41c0-b577-21279e465495",
"author": "Cassidy Sheckells",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUq0sYV4MgW5nMkcFOhmzXsmnwjaMcOK6taTORuToFx66VleZ0uKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack Rabbit is a very nice storage, and Steve and Carol are very nice, and very helpful and I would recommend them highly for storage!!",
"date": "2018-03-19T01:46:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cassidy Thank you so much for your positive comments about our College Park Location and staff! We are pleased that Steve and Carol provided you with such a great experience. Have a great day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2aab1a78-4dee-4763-8b36-276069556c3f",
"author": "Christine Norton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlbi_UL4C68lOpkepo1OztNc_ZqT5xAu-u7OSosoryFJ3DIm8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility! Always clean and secure. The units are easily accessible and accommodating to large moving trucks to enter. Steve and Carol are amazing and do a wonderful job running the property! You feel like part of the family here. Highly recommend!!!",
"date": "2018-03-08T01:06:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Staged Affairs Thank you for taking the time to leave a review for us regarding our College Park Location. We're happy your experience was great, as we do strive to go above and beyond expectations for all of our customers! Very pleased to have your business and thank you for the five stars. Have a great day",
"replyDate": "2018-10-06T15:29:25.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a5b7e6fa-b33a-49a5-a085-1d60db4b580b",
"author": "donnell warren",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe_9D93Y7hCAUZgXZd4UbE41g2h59NJvZEahQ_2BJ4JknBvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My church rents a storage unit there. Real friendly staff.",
"date": "2018-03-05T02:50:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback. We are happy to be a great service for you and the Church. Thank you for choosing Jack Rabbit.",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e83d2a10-fc00-4e9b-9227-4bb440c9e5c7",
"author": "Jay Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzilYBswYlCdxNCRWbApUwFjSDKQ6GcEgJPfu8NIYG4jDzEpk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place. Great people Carol Steve and Jerrell are all very helpful. Prices are just right!!",
"date": "2018-02-25T22:52:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jay Thank you for your feedback and your kind thoughts regarding our College Park Location. We value your business and are pleased that your experiences were great. Carol & Steve are excellent property managers and Jerrell is a wonderful after hours guard. Thank you for choosing Jack Rabbit",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9784fb86-9071-448c-bf37-de71c8345b8d",
"author": "Elmer J White Boxer Antics",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMe2ZIPQwrZoi_o0Nmh5vp4TedzA5ezrnC_agb-GmOhauhzMIl=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We have been renting from this location for 3 years now. Carol and Steve (managers) have been great, always helpful and knowlegeable about their different size units. We store our home stuff in one climate controlled and have two big units for our business. And they always are on a first name basis with their customers. I appreciate that personal touch. I would recommend anyone to rent from this location.",
"date": "2018-02-24T18:26:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Elmer We're happy you found our staff at our College Park Location to be so supportive during your experience. Our property managers strive to please our customers and do their best to ensure their experience is great. We appreciate your continued business and the five star rating !! Have a great rest of your day",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d412c561-8d57-4889-8da9-5d31f08e0300",
"author": "Linda Morrill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmpVkdeQVwQ46TtHf8SQZpZBwsGjO2ZXbqDQGOyWqwfvigSSf5Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, rental process was easy and quick.",
"date": "2018-02-24T02:51:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Linda We are pleased the your experience at our College Park Location was great. We appreciate your feedback and hope we can serve your storage needs again in the future. Have a great day",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8463dd83-27c3-4239-97ec-1109ab3a3221",
"author": "Samantha lynch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLct0DY3twMZcUBy5ZiB5Djmk0H8RRREqedyqMvvcXd4XZKRQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-02-23T17:35:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the FIVE STARS !!!",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f929abd-eeb8-498a-862f-19e3e275e3d2",
"author": "Clifford Duty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWGY7QnqMMWdMHxc_Av9Z6utUeRXGBOkFFAPqTJzz9_eqgPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol was very professional, knowledgeable, and helpful regarding my recent experience with her. I highly recommend her, she was excellent.",
"date": "2018-02-22T20:21:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Clifford Carol and Roger are awesome property managers and are assets to the Jack Rabbit Team. Again, we are pleased your experience was above and beyond. Have a nice weekend !",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dcc12ccc-7956-4076-97f2-5de4d7656d96",
"author": "Jennifer West",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGakxwmjLVL8KzsjCOMG8UhpTrlZI6Q-6gIEN_4akDC5SlWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this facility. It's clean, has everything I need, and the management staff is wonderful! I would highly recommend this to my friends.",
"date": "2018-02-22T18:30:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jennifer We are so happy to read such a great review regarding your experience at our College Park Location! We pride ourselves on the cleanliness and the customer service level at all of our locations. We appreciate your feedback and the five star rating. Have a great rest of your day",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "796b089c-14cd-4a3f-91dd-8a816c9470a1",
"author": "Stephen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWN8c_BHFuMPXLprKmTBExMWjtwgz4FSdUbI0hjNWH7Pvt6G8=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is what makes this place different from the rest. Everyone is kind and helpful.",
"date": "2018-02-20T20:14:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stephen Thank you for your feedback regarding our College Park Location. Our staff strives to accommodate and please our customers - every time. Thank you for choosing Jack Rabbit and have a great day",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ef5ced5-c055-4837-8e60-d5dcce207421",
"author": "Celeste Pezzano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBIexvarErrSxlL4Q6QZX23RCHGZ4uXmdK5_WjaJH6ltNT7xVZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been very pleased with my experience with JackRabbit Providence location. The managers are professional and make you feel so welcome like you are part of their family. I highly recommend this location.",
"date": "2018-02-17T17:48:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Celeste We're so glad that we were able to go above and beyond your expectations, making your experience pleasurable. We appreciate your feedback and look forward to serving your future storage needs. Have a wonderful day.",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a94541db-86f6-43b7-b5f5-d5f516bbedba",
"author": "Allen Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ50dBCbxESWP5Tbayzwc3DF0TIyq7ZgMHmdJ3DDfhqvI4rug=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a excellent place to rent a storage unit from. The owner was so helpful that I felt like I suppose to tip her or buy her lunch. She explained everything clearly, and showed me around the place. If you want to rent a storage unit from people that care and not just trying to make a profit. This is the place.",
"date": "2018-02-15T21:50:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Allen Thank you so much for your positive comments about our College Park Location. We are happy to have made your experience pleasurable! Our Jack Rabbit staff does their best to accommodate and please all of our customers. Carol is a wonderful asset to the team and is always eager to help. Thank you for choosing Jack Rabbit Have a great day",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f6681e07-1902-4970-b72c-101a73544660",
"author": "L & M Contractors",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa5JazLU-CSRKEYx9RqSTV5KL_Aet4aTSm50p1NlINPnc6eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "A great place to store your stuff. The staff is always friendly, attentive and will help anyway they can. The facility is always clean and orderly.",
"date": "2018-02-13T21:19:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello L & M We appreciate your positive review about the recent experience with our College Park Location! We pride ourselves in the facility cleanliness and level of customer service for all of our customers. We are pleased that you had a great experience. Have a great day",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "008c4fc3-4386-469f-a1af-e1a1218d030f",
"author": "Deborah LePage",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOO3SsCk0Lzw5DpWyFa-Be-TfBw7tBUtoqSq0dCTA-WDLAqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-02-13T21:16:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank You for he FIVE STARS !! Have a great day",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a5d52e7a-11bc-4ce0-b19e-535d9bc8ed37",
"author": "Jack Stallings",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI58uVIVOqjVGzlFGqiguimgfRS1VUrXJAd-pg9fKk8afJcIg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Been a renter for years . They now have this ridiculous policy that you have to give your driver's license as collateral to get a key to unlock the dumpster . They also don't have a problem raising the rental fees either . Looking move from both units to another storage unit supplier .",
"date": "2018-02-12T04:30:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jack We are sorry to hear that you feel your experiences have not been top notch. We would like to point out that as a measure to get the dumpster keys returned to us... we hold the drivers licenses. This is nothing at all, a reflection of you, as a customer... just a new policy. As for the rental charges... this is a yearly increase which is applied only if expenses increase. We try hard to ensure the best experience for all of our customers and we appreciate your business.",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "df97787a-081e-4823-9027-938a9f7513dc",
"author": "Janet Marie Gidley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJQqqS-Fd2rxTzHQpHpzCSdcRMm9ZA-nT4Fzv3D0dIwWRAXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! When I originally rented two years ago, I didnāt realize how much stuff I had to store. They accommodated me very quickly with the larger unit and gave me a window of time to move my things without charging me extra. They send email reminders for when my payment is due, and they take my payments over the phone. Very convenient. They also have good security. I never have to worry about my precious items. I know theyāre safe!",
"date": "2018-02-09T23:37:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Janet We appreciate your positive review about your recent experience at our College Park Location! Very happy to help and most of all quickly accommodate you with your storage needs. Have a great day !!",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "47e7541a-c472-47ee-86e7-df0aa81fd0ca",
"author": "Colleen Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkc9AcLnEfnKuwgb0xAkighSAhhWYAyfbOkt2Zi1w0v6wN7Bjb3g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Carol and Steve are very helpful. The facility is always clean and staff is courteous and helpful. I have been renting a spot since moving to the area and would recommend Jack Rabbit Self Storage to anyone.",
"date": "2018-01-27T11:54:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Colleen, we love receiving reviews like yours! Thank you so much for your wonderful comments about Carol and Steve and our Providence Road facility. We appreciate your business and your recommendation! Thanks for choosing Jack Rabbit!",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "05f1b620-6d79-450f-b160-d7e7a0ccfcc7",
"author": "Tami L",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqFrfD_bmbSHL7jBydl2iXZA5iZkdn8jvtXdIGJvZdQZ8r4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This team is so wonderful to work with. Quite knowledgeable and very happy to take care of each customer like family. Seems as if I had known them my entire life on the first visit. I had gotten a unit on a Saturday. The managers were not in the office. A gentleman met me right away and showed me around immediately. Again he was so helpful and didn't mind showing me his full attention. Great employee you have there! The facility is always clean and well maintained. Highly recommended if you need that extra storage!",
"date": "2018-01-20T16:40:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Tami, for the outstanding review and 5-star rating of our Providence Road location! All our staff (managers, fill-in managers or guards) are highly trained storage professionals who strive to provide the very best customer service to each of their customers. We work very hard to make sure all of our facilities are clean and well-maintained. These are just a few reasons why Jack Rabbit has a reputation for being the best storage facility in the area and why we have so many repeat customers. Thanks for choosing Jack Rabbit!",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0aad45a0-9ab0-4cd9-8dda-b70bea787962",
"author": "Tragic Artss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr5KatehkGoGLxE27YLgQwx3_wKGulAlVYWkH0e4eeFhO_IZh8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful and fast service",
"date": "2018-01-10T17:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Josh, thanks for the nice comments about our Providence Road location. Our managers are outstanding self- storage professionals who love helping their customers have the very best rental experience. We're glad you chose Jack Rabbit and we value your business!",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0f0f222-a863-4cdd-b067-4d493ad156d2",
"author": "TheRealOne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4VIrhOnNH6jn0m6M8LUJOTYNEZrq32E-3WAOtY4ugXjl4-8n_=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with Jack rabbit for about 4 years now. The management is so helpful and courteous. They always call me right away not a week later after the late fee has hit. It helps because it keep me update. I feel that my items are safe when I am away because I know they care about their business. The area is always clean.",
"date": "2017-12-12T19:30:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for providing the nice review about our Providence Road location and our staff. Our managers are storage professionals who take great pride in providing superior customer service that our customers have come to expect. We appreciate your business and hope you will continue to store with Jack Rabbit for many years to come.",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ddbe34f6-f641-4f16-85a9-4109d75c8cbc",
"author": "Kempsville Treasures",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxkzwIws2maO6DDznhFSQvGZ8SpFW-OjF3l_hblOp-GqrXpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great managers, good security, plenty of room to drive in and around cars. Nice facility,",
"date": "2017-11-21T02:56:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad you had such a wonderful experience with us at our Providence Road location. Our managers, Carol and Steve, are wonderful storage professionals who love helping each customer have a great rental experience. Jack Rabbit takes great pride in providing secure and well-maintained facilities. We value you as a satisfied Jack Rabbit customer!",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4ec7786a-35ed-45f3-b54f-55ba7dc78f7e",
"author": "John Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCrF_6yFI_swayBU77XoztMZstGYUpEdeHvqMFtFP-TRnsu6GX=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to say this is a great place the managers here are great people and will do everything to help you.very nice people.",
"date": "2017-11-16T15:19:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, thanks for the wonderful 5-star rating and the nice comments about our Providence Road managers. We're happy they were able to provide you with a positive rental experience! We value you as a satisfied Jack Rabbit customer!",
"replyDate": "2018-10-06T15:29:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c508de77-bf1f-482f-9caf-ae2247f739ec",
"author": "Seth Arenas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEH2QU2szDuyQgKMU-SoNve3oUohL02vwRWgsIaDYvlQYc6Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steve and carol were very amicable and helpful !!!!",
"date": "2017-10-31T20:15:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Seth, for the awesome 5-star rating of our Providence Road Jack Rabbit and Steve and Carol, our managers. They love helping all their customers have a positive and stress-free rental experience. We appreciate your business and we're thrilled you chose Jack Rabbit to store your belongings.",
"replyDate": "2018-10-06T15:29:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "62abd353-c7aa-4d9a-8ef9-13155c97e502",
"author": "Edwin Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwKPsYRW5D-3MJo0bZKPOLYkqWsnh-INZUhQVnnaLdjGsa3VQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-10-29T13:01:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Edwin, thanks for rating our Providence Road location with 5 stars! We are thrilled to have earned your recommendation. Thank you for choosing Jack Rabbit for your storage needs!",
"replyDate": "2018-10-06T15:29:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5a1ab2d-8f2d-4d2e-9393-f6666ecc8230",
"author": "karen jefferson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNi78msfYsVS4C0HW_-N0K-qMFHxW1hW-xAlbyOH4a3ZgOv6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol are awesome to work with. Very accommodating and friendly. Would highly recommend using their facility.",
"date": "2017-10-06T14:14:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Karen, thank you for your kind review of our Providence Road location and our managers, Steve and Carol. We are happy to pass along your comments to them. We appreciate your recommendation and we value your business!",
"replyDate": "2018-10-06T15:29:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28e20c14-9bfb-4927-bd58-691726181f23",
"author": "Tainya Back Hartley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuEwuAcKp90QVmo5A3jg6qsxtDtOGgUnMANWsfydBYW-C3GXQomw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service I love how clean each unit was that they showed me prior to making my decision upon which unit I was going to rent I left the easy payments how I can pay online or on the phone or I can walk in to make a payment and get a friendly smile whenever I make a payment. I am confident and all of my belongings are safe especially being in the gated community I also have a peace of mind knowing that I have insurance on everything in my storage I would not choose any place else they go above and beyond",
"date": "2017-09-29T13:27:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tainya, we're thrilled you chose Jack Rabbit at Providence Road! Our goal is to make sure each customer has a positive rental experience. We're glad you discovered the many reasons customers choose Jack Rabbit......superior customer service, well-maintained facilities, cleanliness, protection plan, free truck rental with move-in, etc. Thank you for your recommendation!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "6371b222-8b58-4ac0-82a3-dee3ee906e5b",
"author": "Jodie Holton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVe9MWU6_aQ92r4Ts0oOupe5WNHTk3qnKSE1Hoyf9XFn27SXHIn=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steve and Carol are THE BEST!!! Need Storage? They got it... and you!",
"date": "2017-09-21T20:33:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jodie, thanks for your praise and kind comments about Steve and Carol, our management team at our Providence Road location. They both love helping their customers have the very best rental experience and it shows in the exceptional customer service they provide. Thanks so much for your recommendation!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e521d538-03eb-4670-8b14-29b3d1352d5a",
"author": "Mark Earley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHUTCOeXsOI6H0CYRKJ6NVX059E5ydYVYy7APllTIqGAAHxN0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-09-15T15:23:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark, thanks for the awesome 5-star rating of our Providence Road location! We appreciate your business and we're glad you chose Jack Rabbit for your storage needs.",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "067fa10a-bab0-4742-8366-4b9c23e9c62c",
"author": "Steven Ludlow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTyFrgFE6km_XUAW8K_6eQkY1dfMj9_WpqQWeXfkA5UjcumQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great friendly place! Steve tool me and showed me my unit and Carell took great care of me! Very military friendly! 10 out of 5 stars!",
"date": "2017-09-05T23:52:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steven, thanks so much for the awesome 5-star rating of our Providence Road location! We're glad Steve and Carol were able to assist you and were able to provide you with a positive rental experience. We love our military customers and work very hard to take good care of them. We are thrilled with your recommendation and value you as a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03a169cc-494b-4c89-aa1c-45cfa6a62a70",
"author": "Lakia Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbXb4jjMqwTSabDTdepl6XVPWSgTIXDjgA5UP4rhkMv8TMzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were welcoming and very helpful and informational....",
"date": "2017-08-31T17:54:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lakia, thank you so much for the 5-star rating and the nice comments about our staff at our Providence Road location. Jack Rabbit prides itself on providing the very best in customer service, and we work hard to make sure each customer has a positive rental experience. We are glad you are a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "384cdc82-71fb-4903-adce-6127f72cd7ad",
"author": "Mint",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0kjB4ytYr-fCm3s7pVxoPb0cWZXJuYU4gwcnTQ14vC0vgrQPYvQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "A very welcoming staff! Lovely people!",
"date": "2017-08-30T16:14:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, CMintra, for the great 5-star rating and the nice comments about our staff at our Providence Road location. We are glad you had a positive rental experience and we value you as a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ddcd3489-9081-425d-8421-c8b274cac3cd",
"author": "Krystal DiGiulio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9GXF0qVkPhWqlNgr-h_EqJUHENmGondbFu8VQHi5oX-OO2vyhmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very convenient. Carol and Steve were very polite and professional- they even take care of their mail lady!",
"date": "2017-08-16T16:28:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Krystal, we appreciate your great review about our managers, Carol and Steve, at our Providence Road location. It's so nice to hear they were able to provide you with a positive rental experience. They both provide outstanding customer service to all their customers and to their mail personnel as well. Thanks for choosing Jack Rabbit for your storage needs!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed775ff3-4fe1-4f8f-9bee-1db6df43b6c9",
"author": "Jacqueline Benn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICfhjidT7jeecEIPP1hbKJC-5ghvG0YsbIsnO5nGhY79Rt8A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steve and Carol were extremely helpful and expedient in getting our unit leased out to us. We felt that they both handled our transaction with care toward our financial needs, unlike so many other businesses. I will definitely continue to use Jack Rabbit for future storage needs.",
"date": "2017-08-07T16:34:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jacqueline, for providing your positive feedback about our Providence Road location and our managers, Steve and Carol. They both do a great job in helping their customers have a great rental experience. We certainly appreciate your recommendation and look forward to helping you with your storage needs in the future!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2c079893-9fb3-4d80-82af-c5bbff4237f5",
"author": "Chanel Gibbs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDY-m7bmtyl4qaUER4o3cbL2TlQK-CjQUrJ-CTAIvMytgzLQyl=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had the experience of working with Carol and she was very sweet. She was patient being that this was my first time looking to rent storage pace. She took her time to help me look for the right one and was very knowledgeable. The experience was awesome I would definitely reccommend her to anyone. She works with you and she's super sweet. The plus with working with such helpful people is their handsome dog Baxter š",
"date": "2017-08-07T16:00:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chanel, thank you for taking the time to leave your review about Carol, one of our managers at our Providence Road location. Carol loves helping her customers and she is committed to providing outstanding customer service. We're also glad you were able to meet Baxter! We're happy you had a great rental experience, and we hope you will continue to store with Jack Rabbit for many years to come. Thank you for your wonderful recommendation!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10918d13-f5b0-472b-bff1-3d5f7525621f",
"author": "Linda Olee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxod9F1Um6Fgi_-vyovklVEyF8ku84rxhM1to4SN4cBNDzFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility has been important in our transition move to Virginia Beach. Carol and her staff have been professional and friendly. We appreciate the cleanliness of our unit and the grounds, and the savings offered.",
"date": "2017-07-25T18:07:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Linda, we are so happy we could accommodate you during your move to Virginia Beach. Carol and staff are dedicated to helping each of their customers have the best all around rental experience. Jack Rabbit works hard to keep our rates competitive and our facilities well-maintained. We appreciate your comments!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "46c0157a-063b-43cd-85e7-7404d88342ce",
"author": "Eleazer Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLk0E_2E4NJXNfrKCtwmA-aP5bFWDjtkC6mnW60LqzmCo6Zlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service! Very courteous and helpful. Thanks Andrew.",
"date": "2017-07-11T21:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eleazer, we appreciate you taking the time to leave your comments about our Providence Road location. Your opinion is very important to us and it helps us to continue our high level of customer care. We especially like that you rated us with 5 stars and we're happy that Andrew was able to help you have a positive rental experience. Thank you for storing with Jack Rabbit!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4143a9a4-5dc3-4f7a-8f4c-0d1e29713810",
"author": "s p",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYdbTpufRLYOikuLmg9fytx7U48OEPmozZZl9nE2TOhDNPCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff very kind and professional. Unit clean, location convenient, prices competitive. Can't imagine going anywhere else. I was in and out in about ten minutes. Five stars!",
"date": "2017-07-11T15:42:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your review about our Providence Road Jack Rabbit. We're happy you had a positive rental experience and we're thrilled to have earned your recommendation of 5 stars! Thanks for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "677c6991-8bb2-4b19-a0a0-76fb2c96a670",
"author": "Crystal Strickland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWb857KLq-f78ywnSToCWTtDABIFSh7f4ZIty4DrKVwagNk-sd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful storage space! Carol is very friendly and helpful! They do offer a free truck when moving. Security is great and very friendly! Thanks!",
"date": "2017-07-10T16:44:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Crystal, for taking the time to leave your review of our manager, Carol, at our Providence Road location. We're happy she could provide you with a positive rental experience. Jack Rabbit provides many additional services to help customers have a stress-free move, and we're so glad you noticed. Please let Carol know if there is anything more she can do for you while you are storing with Jack Rabbit!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "23f94338-167c-4c1a-874a-06985f424089",
"author": "china black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZk0dXv3lFeYC1XetmcHK-GbSUo0D5Tdix9t2aic1sSWnTVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful!",
"date": "2017-07-01T17:53:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "China, thanks so much for the nice comment about our Providence Road location. We love receiving a 5-star rating because that lets us know you think we are doing a great job. We are happy you had a positive rental experience. If you need anything more, please let our managers know and they will be happy to help you!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c80f1670-7ab5-4c7f-965a-1841d03456f4",
"author": "Karen Gibson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUw8vrdMaYi9yA7A2H4vj8P7NniEUPuNqgWnf1QrduQi9ue1315wQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility, very clean, well organized and friendly staff. The on- site couple Carol & Steve Fahrig-Resident Managers are just wonderful people and was very helpful. Get a large unit and a moving truck is provided for use within 15 days. One stop shop with everything you need to move. Reasonable prices for supplies.š",
"date": "2017-07-01T16:57:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Karen, for providing the wonderful comments about our managers, Carol and Steve, at our Providence Road location. They enjoy helping their customers have a positive rental experience. We love that Jack Rabbit has been your self- storage choice in the area, and we hope you will continue to rent with us for years to come. Thanks for being a valuable Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:29.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8fcb7210-df2e-4b7f-9794-ed1ca4f509e6",
"author": "Jacob Macdonald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrb7U2zjr5toWK-4jNUe7yrAwmrrcyUi92pbk18rgI6PIzbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol are fantastically accomodating!!! They're always happy to help and answer questions!!!! The facility is spacious and easy to maneuver my truck. They have a clean bathroom. Overall, my experience was peachy king!!!!",
"date": "2017-07-01T15:16:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacob, we are pleased that Steve and Carol could answer all your storage questions and provide you with a positive rental experience! We appreciate your wonderful comments and especially the 5-star rating! Jack Rabbit strives to provide well-maintained facilities and keeping a clean bathroom is just one of the many things we do to ensure that our customers' overall opinion of Jack Rabbit is a positive one. Thank you for storing with us!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "431fc71f-f75e-4a1d-8dc6-3a10065f804d",
"author": "Sharon Mazzio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6lAaBYmKS0HW_JhGMdPnmUCqgKHE5uixk0V35Xnde5Y6A0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol and steve were so helpful in meeting our storage needs.so professional and explained in detail everything we need to know.Thank you carol and steve for making moving less stressful.",
"date": "2017-06-27T19:14:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sharon, thanks for taking the time to leave your positive review about our managers, Carol and Steve. We're happy they were able to provide you with outstanding customer service. Please feel free to reach out to them if you need anything more. Again, thanks for your great feedback!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42bd7f34-0e29-48d3-93af-ff35adbafd70",
"author": "wally rooks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiXRmqFScULpXO-07cRPrIG3CdWhZISeJUaUjLZm-8HMPUfdss=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol and Steve are some amazing ppl! Great place....",
"date": "2017-06-13T20:50:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wally, thank you for your wonderful comments about Carol and Steve, our managers at our Providence Road location. We appreciate your feedback and your 5-star rating means a lot to us. Carol and Steve love providing the very best in customer service. Please let them know if there is anything more they can do to help you while you are storing with Jack Rabbit!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d62d39b-fbb1-46fb-ba38-bfb778093dc6",
"author": "roger stephens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOHaMbSTm7w8IMQD57uMNTscyznXki66CFptTs13Lt2M6R3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a client of Jack Rabbit's on and off for some years now. Each time I decide to store something Jack Rabbit is first on my list. The Store managers have always treated me with excellence. Just recently I had a situation where I needed them to work with me and Carol went beyond the call of duty to help me. Thank you Carol!",
"date": "2017-06-08T21:06:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Roger, we are so happy you are a repeat customer and we're thrilled to receive this kind of review. To see that you put Jack Rabbit first on your list when you are looking for storage is such a high compliment. Carol loves her customers and always goes above and beyond to help them in any way possible, and we're glad she was able to assist you. If you need anything more, please let Carol know and she will be happy to help you.",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2acc149e-f1ab-416a-9578-fb87a74ba416",
"author": "Barbara Mahoney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEK12iAI_e7S96hKXvJBNBX0Zlfn-ZAUfsuoK3DyqH293VLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful managers. Quick service. Clean and neat. Good prices. Thanks!",
"date": "2017-06-03T15:28:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Barbara, for sharing your comments about our Providence Road location. We love the 5-star rating! We're so glad you chose Jack Rabbit for your storage needs, and we hope you will continue to store with us for years to come. We value you as a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f2309b1e-ff5a-4542-a7e6-db6c922d211d",
"author": "Amanda E",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVn_p1EOxheQdAFW02Omw54QilWxziJiuCnhRM6NvHzb2KcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is great with excellent service...i tell everyone about it...i just love Carol..she is so helpfull and understanding...she explain things well. .her personality is amazing...i strongly recommend this Jack Rabbit location.",
"date": "2017-06-02T15:12:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amanda, thank you for your wonderful review of our manager, Carol, at our Providence Road Jack Rabbit. We appreciate your feedback, and it plays a very important part in helping us to maintain our superior customer service. We will make sure Carol knows about your great review. Thanks for storing with Jack Rabbit!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "815b8024-e7a1-4128-915a-0abf526c6aa2",
"author": "Karenza Trotter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZbicQ20KbKOGm_y8iOt_Zn5miCcL_BRWuDDF5L1lp8-enSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Moving in was painless , I have had a unit for a couple years now and have never had a problem. Units are clean and fair priced .",
"date": "2017-06-02T13:08:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kerenza, we are very happy we could provide you with a positive rental experience! We are thrilled you are a long-term customer and we hope you will continue to store with Jack Rabbit for many years to come. Thank you for being a valued customer at our Providence Road Jack Rabbit!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "38a4e7fd-cf82-4ecb-b037-5cf20d2ec6ca",
"author": "Rainbow Stud",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxGiYICW7-kMbanAhoofi4vFdNYAKAr_sv6J9scCa98NbqpQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They are awesome period",
"date": "2017-05-26T21:14:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the nice comment and the 5-star rating of our Providence Road location! We value your opinion and consider it an important part in helping us maintain our high standards of customer service. Thank you for storing at our Providence Road Jack Rabbit!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21918c65-076d-4f42-b5cb-8076743e812b",
"author": "quenshia owens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjho_gp4I2tJy5ffTG2ohWSCGzRYVuMxLxawAKtR1y0XAQADQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol was extremely helpful and answered all of the questions. She was very patient and showed me different options that made choosing a unit painless. I would definitely use jack rabbit storage again and recommend this location to my friends.",
"date": "2017-05-01T15:28:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Quenshia, we appreciate your wonderful comments and the 5-star rating of our Providence Road Jack Rabbit! Carol will be delighted to learn of your positive comments. She enjoys helping her customers have a great rental experience, and we're glad you are a satisfied customer.",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f1918f03-e81f-4c4b-98f1-4a4d83b7c0ec",
"author": "juanita jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8jkAcOnR1z90X0lUVEZ4Imt6cO9GQHvTCpBefWgUbG_5VwAs=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a nice storage facility very clean friendly and professional staff.. move in and out was very easy and painless the managers (carol and Steve) are wonderful honest ppl.. I liked my experience a lot.. 5 stars from me!!!",
"date": "2017-04-28T20:26:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Juanita, for the very nice review. We appreciate your feedback and it plays an integral part in helping us to maintain our high level of customer care. Carol and Steve are a great asset to our management team, and we're glad they helped you have a positive rental experience. Thank you for storing with Jack Rabbit!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e8bc2ad9-3bd2-47d5-90f2-4147f28d023b",
"author": "Jack Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRfhNpLiWBgmIYYU7LKF5KdxmpSOjCxoJQr0Zu5KDrRjsfC6M=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service and they always greet you with a smile. Haven't had any problems with this business at all! Highly recommend this storage facility!",
"date": "2017-04-24T20:30:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack, it's so nice to receive a review like yours! We appreciate your positive comments about the excellent customer service you received at our Providence Road location. Carol and Steve love helping their customers! Thanks for your confidence in Jack Rabbit!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e666dc5-c709-4c9b-bf0f-0b510b73853d",
"author": "Magdalene Kogot",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxfWHo91FnWeCtv-2zj50LaZJs0PWwNyLTKE4b5d85uHUrUWztUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The friendliest and most genuine customer service! Very clean facilities and storage units!\nThank you Carol for all your help, Steve for your support and Baxter for greeting us with a loving tail wag! š",
"date": "2017-04-20T15:20:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Magdalene, we're glad you had such a wonderful experience at our Providence Road location! Carol and Steve are both valuable members of our management team and they love helping their customers have a great rental experience......and Baxter enjoys meeting new people. Thanks for storing with Jack Rabbit.....we appreciate your business!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "31d8057f-5637-4411-8d81-473f4ece17c6",
"author": "DJ SHOWTIME",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKolWQZmbWAbD_Ztd1JNhJArsZFg9TfclWThToDhi0j99a-eK4=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my 3rd time renting a storage ever and this was the best time! Steve and Carol was great and showed great customer service! They made sure they showed me around the property to find what was best for me. Thanks guys I really appreciate it!",
"date": "2017-04-19T14:23:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "What a great review........we love hearing these kinds of comments! Steve and Carol go out of their way to make sure each person that walks through their door is a satisfied Jack Rabbit customer when they leave. Thanks for taking the time to leave your feedback......we really appreciate it!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "708d5faf-2adb-4823-b8e6-e067b7d8948a",
"author": "Derrick Silveria",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzps58c3K6H4SggsA4WCuvEbRluTNKvk7DI3KF_CGZvqT-sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Carol and Steve very eager to help and tried to save me money everyway they could! Very pleased and would definitely recommend this as the place for all your storage needs !",
"date": "2017-04-15T17:41:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Derrick, for providing your feedback about our Providence Road Jack Rabbit and our managers, Carol and Steve. They love helping their customers and go above and beyond to provide excellent customer service. Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92828d66-61c3-44c6-8583-ea1ec060e489",
"author": "Yvonne Whitelaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1N-_O9Uh26GCYzZZl5LL3o1qehcy9b_gsUYZqMWUCmoNXImk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome facility and staff. Facility is spotless. If you need to store this is the place to do it.",
"date": "2017-04-15T16:31:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yvonne, thank you for the wonderful review of our Providence Road location. Our managers do a great job helping their customers have a positive rental experience. Jack Rabbit strives to keep all of their properties well maintained and provides added safety measures to ensure your belongings are well protected. Thanks for noticing!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "129e194f-23b9-45ef-b2ae-ce4b56c7d8d2",
"author": "Jesse D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1p-PEMO805ddOWsftPCYDASyXt9AzdgjkdJ9RFEOCKyPgZA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very warm and friendly family operated business. I feel safe having my belongings here!!!",
"date": "2017-04-13T13:47:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jesse, we appreciate your feedback and the 5-star rating of our Providence Road facility! We strive to provide the best all around customer service and our managers take great pride in getting to know each of their customers. Jack Rabbit takes great care to provide safety measures to ensure your belongings are safe while stored with us. Thanks for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "fe5563b7-a580-49ed-9606-8038314fc995",
"author": "Kristoff Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV82re5JC7JLErzfLUIY4dgnKgRGVeh34sNDLhoUk19IxyixC2Zgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "When I arrived I honestly didn't expect for them to be so friendly and I definitely didn't expect the process to be so smooth and quick. Steve and carol fahrig really excelled my expectation and I will definitely refer my family and friends to this jack rabbit location.",
"date": "2017-04-11T20:49:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christene, we are happy our managers were able to provide outstanding customer service. Carol and Steve are assets to our management team and they love their customers.......and it shows! We are thrilled you had a positive rental experience! Thanks in advance for the referral to your family and friends!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "27c50447-a606-430b-9a3e-5e5a6befa7ca",
"author": "AIC Arts Inclusion Co",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8xlkNR8xNGswgzQSfF-hO4oORiZioTSF7wI2jHHBhrrpJ4NaU=s64-c-rp-mo-br100",
"rating": 5,
"text": "We were treated with such respect. They made our job easier in many ways. Very helpful, and took their time to answer our questions. We're very happy to rent here!",
"date": "2017-04-11T14:41:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a positive review about our Providence Road location. Our managers go out of their way to help their customers have a positive rental experience. We are happy you are a satisfied Jack Rabbit customer and we appreciate your endorsement of our College Park Jack Rabbit!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a0f3c045-e876-47ec-b547-8c8229c90557",
"author": "Amanda Feazelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDgfKWC_XuTdN0s3TjPcpJT4FAltFHU2FlKSkRPJBr140VISVmSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "From the moment I started the process of reserving a storage unit, Jack Rabbit has been extremely helpful. They took the time to answer all my questions. The office people remembered my name and other info after just one conversation on the phone. My business felt appreciated. I wasn't just another number in their books.",
"date": "2017-04-05T16:35:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amanda, thank you for sharing your feedback about our Providence Road location! Our managers, Carol and Steve, love helping their customers and each customer is very important to them! Providing exceptional customer service is their No. 1 priority. We will be sure to share your comments with them.",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a4ca425b-e008-4c53-ba03-540b69f7b324",
"author": "Mr Blu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXHf8y0vcea_CSXtGoxXMvj2XiAquI_N55Hri_OKTmhCMTt9Ao=s64-c-rp-mo-br100",
"rating": 4,
"text": "Steve & Carol Fahrig are the managers here and they demonstrated great customer service. They also answered all the questions I had! I highly recommend this location as your only storage space!",
"date": "2017-03-22T17:47:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Harvey, we appreciate your nice review of our Providence Road location and our managers, Steve and Carol. They love helping their customers. Providing excellent customer service is one of their high priorities. We value your opinion and we thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "227eda94-7aa1-48c0-8f71-031ad53bc7b6",
"author": "Drew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-mBNoMxAL4nny3dcufSxh2pUmQWFSSXTKh30JdLl4tL4zPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol and Steve were very friendly and helpful, made my first self-storage unit experience a great one. Very smooth and easy.",
"date": "2017-03-16T20:11:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Drew, we love receiving a 5-star rating! Thank you for taking time from your busy schedule to provide the positive comments about our College Park facility. Your feedback is very important to us in helping to maintain the high level of customer service that our customers expect. Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "77f6aa21-7bc6-4f1d-a3f7-8e5273851f5f",
"author": "Shawn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXP6EUCjlNtPKL0B3tbrpyMKMBfVwjiSwHP2qOAU34T8JtojT09uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place.. Steve and Carol made everything easy and was very helpful!",
"date": "2017-03-11T15:32:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ms Tupaz, we are happy you are a satisfied Jack Rabbit customer! Steve and Carol love helping their customers and take great pride in providing exceptional customer service.",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0607f57d-412d-44ec-ac53-eaaf883c02f5",
"author": "Ray Buchanan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgNyqYtWE68CjaMwkU7gzZA06l-PTfTvLGZGjo5OMS396WAx1XMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff and facility are spectacular!!! Couldn't have asked for a better experience.",
"date": "2017-03-01T15:48:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ray, thanks so much for taking time to provide this excellent review of our Providence Road Jack Rabbit! Jack Rabbit takes pride in providing the best customer service and clean facilities and our Providence Road location is just one example of that. Thank you for renting with us! We value you as a customer!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "09eeb7f3-77c5-4015-8f9e-9fa1d4efbd61",
"author": "Rachel Jarvis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpMif1Q5RCoXOwhfBMR0OcTGLEe0l6WoRyagUjIPa3T8uIrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great rates, friendly and amazing customer service, and a free truck rental!!! #amazing",
"date": "2017-02-28T20:00:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rachel, thanks for providing your feedback of our Providence Road location. We love getting a 5-star rating! Please let our managers know if you need anything more while you are storing with us.",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "07958506-a0a0-4f7e-98e9-19d81c4c4624",
"author": "Shamin āShaiā Gooding",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8DUpERKoPWy15hbNjjiQPCASKja7KD9OXRrQ4UFV5Xuf6MBTemw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The best prices and services ever! I'd definitely store here again!",
"date": "2017-02-22T17:39:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shamin, we love having positive feedback from our customers! Thank you for taking the time to leave this great review!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3749fd3a-541c-4be8-a6ae-8269b393f135",
"author": "Jan Hansen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjxiVPdbg-TNKq9LE2vjGZ2OZHR40quvtHXQsdY5b417Ko0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Resident managers Steve and Carol Gehrig are awesome, friendly and extremely easy to work with! Gotta love Baxter (the cooker spaniel) too!",
"date": "2017-02-10T16:45:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jan, thanks so much for sharing your positive comments about our College Park managers, Steve and Carol. We will make sure they know about your wonderful review. Please let them know if there is anything more they can do to help you.",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e159e4e9-c829-4d2f-b23b-c01476c072cd",
"author": "Anthony Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYMYNECzmsRZk-qdkDAMUzx8euYUkEKvsClzRWqTV7Zc3QoWOh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility and the best customer service. They treat you like family! I wouldn't go anywhere else.",
"date": "2017-02-05T16:20:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anthony, we appreciate your great response about our College Park Jack Rabbit. Our managers excel in providing wonderful customer service and we are glad you have had a positive rental experience. We value you as a loyal Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fdf86041-d82b-47e4-8ce4-8bb7e2db6120",
"author": "Linda Donovan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcTJPgjNcxFzMmtLQiyOuMsGQrEGnUzNS9y3jddAxzXlngew=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented a storage unit from them with nothing but a 5 star experience. The couple that run it were very accommodating and kind. I would highly recommend and use them again in the future.",
"date": "2017-01-30T17:08:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback, Linda. Carol and Steve strive to provide excellent customer service and we're glad that you have had a wonderful rental experience at our College Park Jack Rabbit. Please let them know if they can help you in the future.",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3385207-6227-4e90-a3a2-7e7bb298cb54",
"author": "Christine Jacoby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJh8ITFXIBhAWZvBbx2wIJDG8ut5lBToktAOhjcjR4Wq2HF=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was by far the best and safest value for my money. Perfect location, extremely helpful employees, and a very clean unit. I genuinely feel like they went above and beyond to make sure I was taken care of!",
"date": "2017-01-30T16:13:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so glad to hear you had such a good experience at our Providence Road location! We strive to meet or exceed our occupants' expectations and it sounds like we have done just that! We will be sharing your wonderful comments with our managers and we appreciate your continued business.",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "1e3789f6-9db3-48b2-bb37-b42de9ac735e",
"author": "Aja Bethley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcjYL9XWD6zbRcTikZoX59tIF0cRtIuow6HrxsGXWo4K8M2mHj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Loved the customer service from Steve and Carol. They were very helpful with making sure I got the unit I wanted. My so. Enjoyed helping me pick out my unit. They were very patient with him and Steve even let him drive the golf cart to the units.",
"date": "2017-01-21T16:30:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aja, we are thrilled that you are a satisfied Jack Rabbit customer! Steve and Carol love providing exceptional customer service and it shows! Please let them know if there is anything more they can do to help you while you are storing at the Providence Road Jack Rabbit.",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4cb8ddc-51a1-4259-af13-3a3d453a9b63",
"author": "H berry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUt_GmkWPB8iBGQA1fJ7ZkPohpm4umLtLILTaWMupR8sCupg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have never rented a storage unit before but I have to say this experience has been a great first experience thus far. At first I shopped around looking at a few other places comparing prices, deals, locations etc. I found that jack rabbit had the best price per sqft and a one month free storage drew me in since I'm staying short term this helps me out. Having said that I would come back just for the couple running this location because they are laid back people that seem to have your best interests in mind. Additionally the office is neat, clean and organized. Other storage places I went to were a bit run down looking office wise. Two thumbs up.",
"date": "2017-01-20T14:42:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for providing such a complimentary review not only of our College Park property but also of our managers. Carol and Steve love providing their customers with great customer service and it shows! We do our very best to keep our properties in tip top shape and up to date and we're so glad you noticed that. THANK YOU for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "fe1defc7-ab6c-413f-bb0e-45ed8e2e258c",
"author": "Ryan Lawrence",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDFJhgWG0L_i1GhRnS69Lp29GZ-g__krOzEt2P9Kc8Q4ABiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store stuff! Carol and Steve are always super friendly. Any time I have a question they are more than happy to help. From the time I first walked in, to the last load I brought for deployment they were extremely professional and polite. Hate having to use a storage facility but I'm glad I have this one. When I got my unit they cleaned it out before I moved stuff in and helped me as if it was their stuff going in it and not mine. Strongly recommend!",
"date": "2017-01-16T21:25:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryan, we love to get these kinds of reviews and so do our managers! Thank you for taking the time to provide your feedback......it is very important to us! Please let Carol and Steven know if there is anything more they can do to assist you while you are storing with Jack Rabbit. Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "655415f7-4841-4db2-a5a3-9faa723cd3f2",
"author": "Christina Armstead",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKqa8w4STWyJkGzU0KMmkJGsou6WUrZLZyzQOhkXosWZBXzbgF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, Carol was awesome!",
"date": "2017-01-14T23:45:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Christina, for taking the time to provide the 5-star rating of our College Park Jack Rabbit! Your opinion plays an integral part in our customer service. Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06c2d285-5042-465d-a4b2-db84a8a0082f",
"author": "Xavier Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwhX0hyPcToZmbxN7bxwU0li-We0bMPqGeI6Y_cg7x_Zr7QTyl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, great people. Definitely recommend coming here!",
"date": "2017-01-14T20:37:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Xavier, for providing your feedback about your experience with our College Park Jack Rabbit! We really appreciate comments like yours and we value you as a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb1f1145-2611-4f9c-a209-8222da0876aa",
"author": "Jessica Larson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9bkQ6_Q69dxQ7YqLdPHZuGyjDfkYHJmNFCrefGhopKJCnyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The couple that manages the property were extremely helpful, got my family a unit quickly. Prices were very affordable and they even offer free use of a moving truck, which helps keeps our moving costs down. Overall very happy with it experience. Thanks so much Jackrabbit!",
"date": "2017-01-13T20:33:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Porter and Mommy, we are delighted to hear that you had such a positive experience at our College Park location! We work hard to provide exceptional customer service and it sounds like we did just that! We will be sharing your wonderful comments with Carol and Steve and we appreciate your continued business.",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "971b3ecb-1958-4d95-bbfd-7aec638482d8",
"author": "Kristi Airington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW77nz_1HWOlzzvbkqNJ9KiAOkkEFwkaaGBLiVLyWC6HinOGPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol and Steve are amazing!!!! From the first phone call to picking a unit size, I was treated like a lifetime customer and friend. They are very clean, affordable, and accommodating. I would recommend them to anyone looking for an easy to work with storage facility!!!!!",
"date": "2017-01-13T18:08:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kristi, for your positive comments about our College Park location. Carol and Steve love providing exceptional customer service. Please let them know if there is anything more they can do to help you while storing at Jack Rabbit.",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "a60dae96-9a61-4b4b-a2ad-7733adb2a52c",
"author": "Shane McDavid",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9g7AlfKT5VABKfjEv6LwmAgXDsaqbmRvf98csIFRL9RTE2xsa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Very easy and quick process. Very very nice people",
"date": "2017-01-08T03:57:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shane, great review! We really appreciate it! Thanks for being a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b347fe00-d972-422f-a594-ee82dff421fd",
"author": "A. Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlsicyRdIDdMil8HTVSFnPa7ejazsz-nqLuNd0ux3ligw5yQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with Steve and Carol for approximately 4 years (perhaps longer) and have experienced NO difficulties with my unit, pricing and even moving into a larger unit; they have provided me with excellent customer service. I highly recommend Jack Rabbit Self Storage Providence Road!",
"date": "2017-01-06T23:49:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Angela, we LOVE getting reviews like yours! Steve and Carol are dedicated to providing the all-around best possible rental experience for their customers, and your review is an indication of that. We are thrilled you are happy and we value you as a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "88d2ffe1-12de-4ad7-8cad-8d319db895f0",
"author": "nadia wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkSeOk5oqZMrdP4ZdIiNI_SEZRSveWCyQeidqYTL9n873d5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve and Carol we're great...highly Recommended!!! They rock!!!!",
"date": "2017-01-06T15:48:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nadia, thank you for taking the time to provide a wonderful 5-star rating of our Providence Road Jack Rabbit. Our managers take great pride in providing outstanding customer service. Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24814770-7932-4df3-abca-358074583930",
"author": "CJ Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAiiXs9fRHvE4tRqFiefNnL8QlDfpEkWHQ_FAC5B-RKUTFuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you for the great experience. We were able to see our space prior to renting and it was very clean and it was just what we were looking for. The staff is friendly and very helpful and not pushy at trying to rent larger units. We had a wonderful experience four years ago and so far this time it is off to the same great start and I feel confident that my unit is safe and very well protected.",
"date": "2017-01-06T01:06:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Constance, thank you very much for sharing your comments....we appreciate your wonderful review! Our managers love helping customers and each customer is very important to us! Jack Rabbit takes great care to provide safety measures to ensure your items are safe while stored with us......... so we thank you for your confidence in us!",
"replyDate": "2017-10-06T15:29:32.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f43cec7f-6dd9-4efe-964f-d6edfc1d11ae",
"author": "Hunter Pugh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8dv7zpSAxPUydY7aB6wimIjbV-s4fEhR7-3XX9FBRQynnyyyVCA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Carol and Steve were super helpful. They got me the right size space and the best rate possible.",
"date": "2017-01-05T20:59:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hunter, thank you for the wonderful 5-star review of our managers at our Providence Road location! They love helping people find what unit will work best for them! Thanks for being a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9df31889-7d90-4164-9531-f1b032681544",
"author": "Key Cuffee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLL8Zl5_LQNg-SG7bARFcufVnuV5InP_pdFckSI0UkSFXa3Bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place love these people and there really nice.",
"date": "2016-11-30T20:19:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Key, thanks so much for taking time to rate our Providence Road facility. We value your opinion and we will make sure Carol and Steve know about your wonderful rating.",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8fdbb941-a342-4a43-be77-4f6e04828fc7",
"author": "Shaun Shivji",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcp4KaoamLYtwmUb6p73FPuVhmbPQlyPbIctRitfY1yLwQFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience at this jack rabbit location they were always on top of everything and provided great customer service! I highly recommend them if you are looking for a place. Clean and low prices!",
"date": "2016-11-21T16:17:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shaun, for providing the 5-star rating and great feedback! Your opinion plays an integral part in our customer service. We value you as a loyal Jack Rabbit customer!",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "26a2fce1-beb6-4839-b7d4-af5cde27ddee",
"author": "Bill McCarron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVADFRiqbx-_DsWy5wFLhtjQ9djO16vaVV9MdtEbu2STP2GQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage place ever and run by the 2 best managers, Steve and Carol Fahrig. I have rented units from them several times and have always been well pleased. I will continue going back and recommending them to others. The Best!",
"date": "2016-11-11T14:37:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bill, thank you so much for your glowing review of our managers, Steve and Carol. They both take great pride in their jobs and in providing the highest level of customer care. We appreciate your business and any referrals you can send our way!",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c4409e28-4101-48de-9cc4-2a2e74032fc4",
"author": "Jay Oertel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAx_1yRZ2QVjW-b3j8N7PExIsMx8O1H_kRR78V3mCKBxRFGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and friendly people, good place to do business.",
"date": "2016-10-27T18:23:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jay Oertel, for reaching out to us. Your opinion plays an integral part in our customer service. We will be sure to pass your comments along to the property managers!
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b58f9e07-72d7-461a-8ffc-5e23d3ab4e01",
"author": "Jeanne Luse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGbdjwzHcS8Tw7RcXsSAdDd-vPnTaz21B_yQvX8Kg5l-lyZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol & Steve have always taken care of any need I have had IMMEDIATELY within Jack Rabbit corporate policies. They have been very friendly & helpful. There are a couple of Jack Rabbit corporate policies that could be modified so that the managers could provide the kind of customer service to fit each customer's needs...especially long time customers. I AM rating the managers, Carol & Steve, NOT the Jack Rabbit corporate policies.\nUPDATE...I just have to say,WOW!!! to the IMMEDIATE POSITVE response by JACK RABBIT CORPORATE to my recent review. My concerns were taken into consideration, and I was very pleased at the outcome!!! Now THAT is CUSTOMER SERVICE!!! Thank you Carol, Steve, and the Corporate VP!!!",
"date": "2016-10-26T18:16:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jeanne for your updated message! Our occupants' satisfaction is very important to us, so we are glad that we could accommodate you. Thank you for your continued business and please do not hesitate to reach out to us if there is anything else we can do for you.The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69fb4c02-80fa-4dff-a50d-937aa50bac83",
"author": "Lauren Keneagy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXgXMxfZ10VrCeyZrm_T9RreI_WaOAGSRXXmII3yAmCqGmwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol and Steve are absolutely amazing! I wouldn't store my belongings anywhere else",
"date": "2016-10-24T20:41:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lauren, we appreciate you taking the time to leave us a review! Carol and Steve do a wonderful job of running the property and providing great customer service. Thank you for your business and I will be sure to let them know about this review.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1a2f310-72a0-449a-8d7b-bf4fb41bb377",
"author": "Rubbie Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQDOdcTkAsOkxJt_HX4wdemhhtsPxuR0712HUoVZ13MG28xg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I like jack rabbit because Carol was warm and friendly and quick. She made this process simple. Thank you.",
"date": "2016-10-20T20:57:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback, Rubbie. We strive to provide excellent service to our customers at Jack Rabbit Self Storage. I will make sure to pass your comments along to Carol.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2901c20e-bc22-4106-a909-cf6a963ca6f2",
"author": "Ashli W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5tMQ4YaBTmGJPXF0ZP6rW3oeEsFFILu3SwfF03vUqF0t87bgN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carol is absolutely amazing! Really great customer service! The storage units are nice and at a reasonable price! I'm glad I chose jack rabbit on providence road.",
"date": "2016-10-19T21:21:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback, Ashli. We strive to provide excellent service to our customers at Jack Rabbit Self Storage. Our resident managers are an integral part of our success and we will be sharing your comments with Carol!
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6e6052b4-1f03-41bf-b981-03bd208de7c8",
"author": "Andrew Shappy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAh3zEAXsvhb53dKYPeUibxavnnfZl6baS9BzkxIXEKuI7a5d2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Price is good but they increased insurance premiums but with that comes better coverage for your valuables. Carol and Steve have prefect customer service.",
"date": "2016-10-18T21:30:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments, Andrew. We know how important our occupants' personal belongings are to them, which makes them important to us as well. Carol and Steve will be happy to hear your wonderful comments.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9aec66c2-1a87-47ca-bee1-044d5f2234ef",
"author": "Somone Humphrey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7WJXkbKZvDqpibqBgNX2Wh2z2QwBY0ipuhYedDJZP5KV-t9dMsw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The best customer service and hospitality. She made sure I was happy with the unit and even showed me 2.",
"date": "2016-10-17T18:05:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your comments, Somone! We are so glad to hear that you've had a positive experience. We always love to receive great feedback.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd5e0085-ed8b-4f61-9c8c-d4161499a7b5",
"author": "Margaret Welsh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqcGT0WKw7WVaoZOEmhoK70rrIjnjm2-0WObA4HbfRxzO9Yw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service. Awesome facility! Would definitely recommend.",
"date": "2016-10-17T15:09:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Margaret Wood, thank you for taking the time to leave us feedback. You really made our day today!
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b305cb91-28ef-4fa2-9f7d-00f108609323",
"author": "Kempsville Treasures",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNNp7kgGMK3oHVtZYCrl3NkpR3qFJBV8Jcex7AvmkOgDpc2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have rented from Jack Rabbit Store for several years now at the Providence Road location. The managers are very pleasant and very helpful. It is a very clean and safe location. Security personal make rounds continually all day. They are also very friendly and helpful. I would highly recommend Jack Rabbit for your storage needs.",
"date": "2016-09-28T11:18:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments, Kempsville Treasures. We feel that our resident managers are one of our greatest assets! We are glad to hear that you have had such a great experience with us!
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "235eafc8-d255-4083-9062-ffce6f522188",
"author": "Janie Atwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISIo-8kjsNBFOFseN91Nh00SOGTMDcHRuiw6a-rGgVdTQq9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have received great customer service from Steve and Carol Fahrig. They are pleasant and helpful and the units that we have rented have been clean and well-maintained.",
"date": "2016-08-31T13:45:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Janie,
Thank you for letting us know about your experience!
The Jack Rabbit Team",
"replyDate": "2016-10-06T15:29:45.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ce987a00-9a32-4e29-b857-b4925c2018e1",
"author": "Naomi Stauth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY7q6x6zRPo05FbHqmp4SQ5uXLuMcqX4uSSkRJNN-axRVZphM=s64-c-rp-mo-br100",
"rating": 5,
"text": "The managers were absolutely great! Very friendly and helpful service! She made a very emotional day for me so much better and I'm happy I chose Jack rabbit storage to protect and hold my belongings.",
"date": "2016-08-29T20:52:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Naomi,
We are so glad that we could help brighten up your day!
The Jack Rabbit Team",
"replyDate": "2016-10-06T15:29:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78232812-b589-4d49-94d2-9211bfe2aca7",
"author": "Michelle Bozeman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGf896H7g1ST31LT_BaFfjGfy4xQ8XJM0lyULcR_XF_Thc3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always secure. Friendly staff. Clean.",
"date": "2016-07-20T10:24:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback, Michelle! We strive to provide excellent service to our customers at Jack Rabbit Self Storage.
The Jack Rabbit Team",
"replyDate": "2016-10-06T15:29:45.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "310056de-1de1-4197-8df6-006eff67635c",
"author": "Mary Tuttle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWl8wkW0MnQU3oJCcnlMmf-BaQ4DVgMx2i252iat6rXyNNVg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I am extremely happy with Jack Rabbit Storage. The units are spacey, the driveways are big and allow alot of room for getting around vehicles loading or unloading from their units. The Management is extremely kind and helpful. They listen and do whatever they can to assist. Security drives around frequently to check on the property and are also very friendly. I have rented from several different facilities and Jack Rabbit at this location is by far one of the nicest facilities, and is always clean.",
"date": "2016-03-30T13:59:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mary, thank you for taking the time to leave us your feedback about your experience. We are glad that we are able to accommodate your storage needs in many ways. It is important to us that our occupants feel they are storing their belongings in a secure and clean environment, so we are happy to hear that we meet your expectations. I will be sure to share your review with the property managers and we appreciate your continued business.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "366c5c8c-dd48-4508-9bab-3cbb888c1e81",
"author": "bob white",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGfXvZP29Qq6Ord6bNzA-8w2b7UHtRkHMAQsOxkyHjkAO8-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the first time I have used a self storage for my business. My brother used this Jack Rabbit and talked very highly about it. I decided to give it a try. After meeting Steve and Carol Fahrig and seeing the place, I began to understand why. Carol went over the contract and pricing and answered all my questions and then Steve showed around the place and the units that were available. I decided to rent a unit. After being there for a few months, I had the need for another one. The experience was so good I decided to rent another one from them. I have been very pleased with the service and my units.",
"date": "2016-03-26T01:23:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bob, thank you for leaving this detailed feedback about your experience with Jack Rabbit Self Storage. We are pleased to hear that you have had such a pleasant storage experience with us. We appreciate your continued business with Jack Rabbit Storage and I will be sure to pass your review on to Carol and Steve.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0604312d-815e-425e-b6c5-15e23cf14d6f",
"author": "charonpacheco63",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO7PtwaQV1y1RgkoGcjJwNyi_WojtpmpV653M4hSoeofLXTUyB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2016-02-05T03:10:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us this response.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:29:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93528b47-d535-4d79-bfd6-676a6fc8fb24",
"author": "MJH",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXiMnbMjVXYTrvRb3CrfY4nm5oB2VW9yUXuh1paETmCskQ_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This jack rabbit is great compared to the other jack rabbits",
"date": "2015-04-23T01:19:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "MJ, great review......thanks!",
"replyDate": "2017-10-06T15:29:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d10d095-7a61-4264-8a66-e2c3551e0561",
"author": "Dustin Simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcC18uzaC3AQ9OyIXQd3HqwPbVDAClujB_CKlMcP1cHm1AZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I used storage at jack rabbit for a short time while my apartment was being treated for mold, and my girlfriend used storage for more than a year for her work. Both of us have been happy with the service to date.\n\nThe staff are friendly, and will do what they can to help you. A small truck is offered for move-in as part of their package. Their trucks are in very good shape - better than any U-Hauls I have rented over the last few years.\n\nThe prices were comparable per square foot to the other places I checked. Units are clean and well-lit. Security seems to be very good; you have to punch in a code to enter a gate. Recommend them highly if needed.",
"date": "2014-11-26T12:18:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "7cbda928-ceaf-46e5-9447-712c40e039fc",
"author": "Greg Duvall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpq_KIe5KTcvjkkW0dFSU7TQz6Z1KZe-OLidFZ77-_srkHNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love the staff - they are super nice and very helpful.",
"date": "2014-09-03T00:56:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1affb89e-56f2-460c-99ef-06da947b7f96",
"author": "Ed Senter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKatJEv5HZ0VmpCp45pmfoCLwjBiAxq7tf8b7pHu48HadW1dA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been in the heating and air conditioning business for over 29 years and been doing business with jack rabbit storage for 15 of those years. Always impressed with their professional and personable management staff (particularly with Jimmy and Sherri Adkins) at your Providence Road location. I have stored almost you can think of with no damage due to heat, humidity or moisture. I would highly recommend them to anyone looking for a great place to store their valuable belongings! Ed",
"date": "2014-01-28T16:50:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21e9fd14-47e2-4006-86a3-2bd3abfa1370",
"author": "Rebecca Georges",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeI-X8GpVqAq1ngOcjAsAMhadYPs7PZp23OqjbKHTgZ-9KZuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am 100% satisfied with the storage and service at Jack Rabbit. They were extremely helpful and up front about what we needed (it's hard to find honest people these days). I will be using them for business in the future and I will tell everyone and anyone who needs an honest and professional service - this is the place to go!",
"date": "2013-12-13T20:39:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "837f883c-6ecc-463f-909c-ab263e00de60",
"author": "Luce Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJDTGAZO_NDDn7tuk3Ml-Ft-TYJ3-wUnqmIUWCEDMJQlnR9s8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack rabbit storage is the real deal for storage. Totally low prices on storage spaces compared to others in the area and all of them offer a uhaul truck when you sign up. It only took me 15 minutes to complete the paperwork and setup a truck to use for Saturday. Thanks from a RETURNING CUSTOMER!",
"date": "2013-11-14T17:43:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6e69414c-006e-4c28-871a-cde8eb2dc602",
"author": "Mary Thompkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7ORUfb_gTN1KBQP8Sxj5SxJNSKcQEqsgvx8wwZY5v0GbutA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lot and the grounds are very clean. The people helped my husband and I find a suitable size storage closet to rent at a decent price. We have been very happy with everything here so far.",
"date": "2013-10-25T21:35:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
}
]
}