{
"summary": {
"average": 4.7,
"total": 513,
"distribution": {
"1": 22,
"2": 2,
"3": 8,
"4": 27,
"5": 454
}
},
"reviews": [
{
"id": "fd6b065c-bb52-4f3c-a4ea-7c2aeaa72eb0",
"author": "Linda Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgKLNnjrZ9XQrppEMdyl9QA2pe_Rh6rIVRfgFaJqLZOjqxdZo=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2026-09-30T02:55:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your rating and choosing Jack Rabbit Storage, Linda! Your support is appreciated.",
"replyDate": "2026-09-30T15:26:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb09dd32-8ff9-4d36-acc5-5a696e8357ff",
"author": "Alvia Cabbler Rouson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOZYFw6WTvTRatqeLE0QWlGcb9qDw_XffirOWQJrGEeNnuiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very convenient nice experience.",
"date": "2026-09-24T16:30:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alvia, for sharing your positive experience! We are pleased to know that you found our facility convenient and had a nice experience. Your satisfaction is important to us!",
"replyDate": "2026-04-06T15:26:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0de1e0ee-5c67-4026-a454-091935ca866a",
"author": "Chris Norton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm3dFNGc2L6e0aeaC-Hl613lU_Sqs4dDK4TN9KiD6Zqv2j5PD4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-09-15T21:01:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Chris! Your support is greatly appreciated.",
"replyDate": "2026-09-22T15:26:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa5918d3-8e0d-4529-b92c-909ee21da53d",
"author": "Laniyah Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuEYE_7uT3ugRwk6yYg0CjVfpxwG6k_eVPpkSc6LtDo1hvzGL6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy and simple storage facilitie!!",
"date": "2026-09-08T13:15:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review, Laniyah! We are happy to hear that your experience at Jack Rabbit Storage was easy and simple. Your feedback is greatly appreciated!",
"replyDate": "2026-09-15T15:26:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f0a4de3-3308-4bb4-b051-5f48215a15b5",
"author": "Linda Bowden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnuSedMwAvA6uV6ROtgqlGrKHIvbBa3Nv4izlbcbAyQoEgUhYO=s64-c-rp-mo-br100",
"rating": 5,
"text": "The rental process was easy and went super smooth.\n\nEveryone was so helpful and nice through my rental period.",
"date": "2026-09-07T21:47:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Linda, for your wonderful review! We are thrilled that your rental process was smooth and easy. Please let us know if there is anything else we can do to assist you with your storage needs.",
"replyDate": "2026-06-06T15:26:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cab2f0da-c261-489f-9f34-1fd2453ee6ee",
"author": "P Beck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcfIxUYHJ4swgrLZPmcWxuRVHytjiZ0rVicTqHxzAul5v4cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clee4\nan safe storeage",
"date": "2026-09-05T13:00:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, P Beck, at Jack Rabbit Storage! Your safety and security are our priority. Thank you for trusting us with your storage needs.",
"replyDate": "2026-04-06T15:26:27.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "7ba02d4f-f4f4-43c6-ac5b-8bba17f50ae4",
"author": "Gina Albano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK52awh2SJYug7AtwEvlNcp_l6fE4zcRHpczN7kArZ6MQ2Hqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean place. Easy access. Fair rates!!",
"date": "2026-09-04T22:05:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gina, for your positive feedback! We are glad to hear that you found our facility clean and accessible with fair rates. We appreciate your business and 5-star rating!",
"replyDate": "2026-09-08T15:26:27.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "8862569d-6c03-47ab-a3e9-122e2521705a",
"author": "Carlos Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5xmFS9-yWVP-q-YksMKr3X6D6egC1-R7L8TWeDXQyuE8hOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service fast",
"date": "2026-09-03T20:16:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Carlos, for the 5-star rating! We are glad that you had a great experience with our service. Your feedback is important to us!",
"replyDate": "2026-09-06T15:26:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24d02523-e513-4a3a-8ed3-187e61920ebd",
"author": "Bill Johnsen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-k169CpCUP4AHa97zUy72GRtbELpFSY9bryiQAU6EI3fUjXvSSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had to update information after wife’s passing.",
"date": "2026-09-01T23:04:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for letting us assist you during this difficult time, Bill. We very sorry for your loss. If you need further assistance, please do not hesitate to reach out to us.",
"replyDate": "2026-08-06T15:26:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b5b29432-4333-4209-b36e-a754e257f835",
"author": "Darryl Melendez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUA7pDL8CqxB8F8m3Pfketc9kvyPATS5i_jdyH48cwjU421fJFR0Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-08-31T20:24:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Darryl! We appreciate your support.",
"replyDate": "2026-09-06T15:26:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "084df1b0-17f8-4c4c-aa03-51c97127bb9b",
"author": "Margaret Shank",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiUynzIOw419GfdXqzNjndG8hiuo7aAKD6UHHrRkbDtH2PTQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I've been a patron of jackrabbit storage since 2005 I haven't had an issue at all except here recently you have to remember I've been part of this storage unit for over 20 years and I'm just now having an issue I think that is awesome",
"date": "2026-08-18T22:39:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Margaret, for being a patron of our storage unit for so many years. We truly value your loyalty and appreciate your feedback. ",
"replyDate": "2026-09-06T15:26:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d45a219a-4474-4f53-b52b-896a429495cf",
"author": "Virginia Dozier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3Tik2E-jT0IctIH9l_LkgTZmOw8HBNJEydB8VYmK0hrrn6WBC=s64-c-rp-mo-br100",
"rating": 5,
"text": "I been with Jack Rabbit for about 3 years and has only had one minor issue they didn’t take the security lock off before Zi came to enter my storage that’s it I’m happy with the service",
"date": "2026-08-18T00:12:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Virginia, for the wonderful 5-star review! We are glad to hear that you've had a positive experience with us. Your satisfaction is important to us, and we appreciate your business!",
"replyDate": "2026-05-06T15:26:27.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "33544397-9978-4366-b120-f6ef8b310b82",
"author": "Helen Marquardt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlZD6LD2tPboht69LT5VhHYw5K3MR2-Z7IPW1x3ao2nXtN=s64-c-rp-mo-br100",
"rating": 5,
"text": "The site on Rosemont St. Are the nicest storage rental services people that I have ever dealt with. Also the on line payment is very easy to use.",
"date": "2026-08-12T20:42:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Helen! We are delighted to hear that you had a positive experience with our storage rental services. Additionally, we're glad to know that you find our online payment system easy to use. We truly appreciate your 5-star rating and your valuable feedback!",
"replyDate": "2026-06-06T15:26:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "fac7b279-aa78-4e88-9e89-4e040fa20871",
"author": "kim wyant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2WdBj2s3IARAN04p_URWCpvIOwqSdMPl1OSshCwcYdkuICQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a fantastic service everyone was polite and very helpful when getting my storage unit 10 out of 10 I recommend",
"date": "2026-08-11T21:53:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive review, Kim. We are thrilled to have met your expectations and helped make your experience a fantastic one. We truly appreciate your recommendation. Let us know if there's anything else we can assist you with.",
"replyDate": "2026-05-06T15:26:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bbf41198-ef9f-42c7-bf5d-4e5b3d43cbbc",
"author": "Maria Blatchley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFuHZ6f1x0Eh5tgByedMGpngSBOqR9KqIjhCqFoTPwZrkvpA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Place is huge and affordable. It’s easy to access without anyone to deal with. Application is online and fast.",
"date": "2026-08-10T20:16:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Maria! We're delighted that you find our facility convenient and easy to use. Your feedback is important to us, and we appreciate your business. If there is anything else we can do to enhance your experience, please let us know.",
"replyDate": "2026-09-06T15:26:27.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "b4c3a305-5b9e-4403-be2a-17f44c7a09e6",
"author": "Jerome Gold",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0wLgDNervY6NNw2pFywoH8P0td2ds2MM5THDtiEU1F0lE4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been with jack rabbit storage for over 14 years. Have never had a problem, and they treat us as friends not clients. I would highly recommend jack rabbit, for there storage needs. 👍👍",
"date": "2026-08-04T21:14:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jerome, for your loyalty and your kind words! We value your recommendation and are grateful for your support all these years.",
"replyDate": "2026-08-06T15:26:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3778f02c-95c6-401f-bfb0-d11cf7c9f986",
"author": "Cristen Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxA2L3dXd-xuLvsRns4_n3GNaMG35Bcue944zgE62XM2xK1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place for storage. Quiet and clean.",
"date": "2026-08-04T21:05:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Cristen! We're glad to hear that you had a great experience storing with us. Your kind words mean a lot to our team at Jack Rabbit Storage. If you ever need anything in the future, please don't hesitate to reach out.",
"replyDate": "2026-08-06T15:26:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ec2a1533-6846-4c09-91d1-5856f8b86d43",
"author": "Tom Hager",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3iTrJtw5kYVnSYAZ7iOqZhPbj-F9WFSiTCqO8lgu59uzzmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything has been as described. Easy to make payments and to get access to my unit",
"date": "2026-08-03T19:57:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tom! We are delighted to hear that your experience with us has been easy and convenient. We appreciate your business and your kind review.",
"replyDate": "2026-04-06T15:26:27.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "ae6d75ea-315a-4c1b-8563-ab7eee554ca7",
"author": "Corinna Brander",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaW6cs_8kpWHiP91VxKi51EOOICK8RBIN-xj90rcxIchCskg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have a climate controlled unit and even in the hottest part of summer still is cool. Always clean and feels like a safe space.",
"date": "2026-07-31T22:17:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Corinna, for your positive review. We're glad to hear that you are satisfied with our climate-controlled unit and that you find the space clean and safe. Your feedback is truly appreciated!",
"replyDate": "2026-08-06T15:26:27.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "88afd0cd-b45f-4786-b2a2-12850dc04938",
"author": "John Stronach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtuXKOO86fSczgaC9hCN7LAtlAuLi3rGXbrMHvzS_ORotPVHY=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at my Jack Rabbit went out of their way to help me replace my lock and get access to my unit!",
"date": "2026-07-22T00:50:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience at Jack Rabbit Storage, John! We're pleased to hear that our staff provided exceptional service and assisted you with accessing your unit. Your feedback is greatly appreciated!",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "369edc7d-1cd2-4cad-b2ef-cd65fbd1da07",
"author": "edna land",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQi1JElvbqYku-gntgUJINgua_oXo3_zcRnRbe8F2SXhiGnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kind courteous service very professional",
"date": "2026-07-17T19:24:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Edna, for the kind words and 5-star rating! We aim to provide professional service to all our customers. Glad to hear we met your expectations. Have a great day!",
"replyDate": "2026-08-06T15:26:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f46a15e-21a6-47d5-a21e-e6f0703af53c",
"author": "Walter Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFa0DmZpuCsaruVrTot3D_VVmAiBq6dZ59xBqPxaknJ01X2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always receive great service from the Team at Jack Rabbit Storage.",
"date": "2026-07-14T21:44:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Walter, for the kind words and 5-star rating! We're always here to provide great service whenever you need it. Feel free to reach out at any time.",
"replyDate": "2026-08-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8a61458-2c70-4b2d-ae51-05019b87f43f",
"author": "Gábor Farkas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgQMYPuLW73dBtief4tHMKnFaHkkFQyxWGtGTRCaH6FJlVqg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy to understand the process. Easy to access the unit so I can focus the heavy part, to move the boxes and the furniture.",
"date": "2026-07-14T04:43:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback, Gábor! We are glad to hear that you found the process easy and that you have convenient access to your unit. Let us know if there is anything else we can assist you with.",
"replyDate": "2026-08-06T15:26:42.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "d7419edc-e5e4-49d7-8337-c3515e46cde9",
"author": "Kelsey Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbKV74cP4Ld-5po4xNMzLerjRlScG3aOZBX6JSCYCvxrm-iFG_=s64-c-rp-mo-br100",
"rating": 5,
"text": "super easy and convenient move in!",
"date": "2026-07-09T20:49:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review, Kelsey! We're glad to hear your move-in experience was easy and convenient. If there's anything else you need, feel free to let us know.",
"replyDate": "2026-08-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e20f823-d966-412a-8a59-c26cad6eedcd",
"author": "Tony Bevilacqua",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNG46Ld4RAkWUIJ1RYZjyce4N3toGuxSy7stsvBNy7WEi39rhI=s64-c-rp-mo-br100",
"rating": 4,
"text": "Super easy to reserve and move in, did all in one day, all remote instruction and no hassles at all. Right off the interstate at Rosemont and super customer service when you do call.",
"date": "2026-07-06T22:58:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tony, for sharing your positive experience with us! We're thrilled to hear that your reservation and move-in process went smoothly and seamlessly. Our goal is to provide top-notch customer service, and we're grateful for your feedback. Please don't hesitate to reach out if you need any further assistance - we're here to help! ",
"replyDate": "2026-08-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9aa2f14-c985-482c-aa03-81a152de4cf4",
"author": "Gloria Menelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdZ8cVrIywblPf-MuMumDx2MJIJcDK3xMOJjscc8RSFt7D4A=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-07-06T21:25:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gloria, for taking the time to rate our facility. We appreciate your feedback!",
"replyDate": "2026-08-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5ce4151-2ba3-4c4d-8271-a17ea2772e4f",
"author": "Brad Wells",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFGIpAFNxDAmgcvvX6qOUd2YD7So9FX3tU10yZWDGzpFUTdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Secure, consistent, quality service",
"date": "2026-06-29T04:02:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Brad! We appreciate your support and are glad to hear that you find our facility secure and that you have received consistent and quality service. If there is anything else we can do to further enhance your storage experience, please let us know. Thank you again for choosing Jack Rabbit Storage.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "77b5e7f7-158a-4e04-b8aa-3f7e74e1f6c4",
"author": "STEPHANIE WOLANIN",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjTgKscA9Q0NcDDNsrMY2qKtmr1ch73GdNSccQgBi3sCWLJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful property. I love the temp controlled access.",
"date": "2026-06-29T00:43:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stephanie! We're glad to hear that you are satisfied with our facility. Let us know if there's anything else we can do for you.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "1f0a762e-31d4-4c23-8afc-8ae9be0d07c4",
"author": "Hailee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIs5uFkKAviG1UuruWK_SF5wsdPUz2OJlUa5qnUqcLA0lrREQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-22T23:02:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Hailee for the 5-star rating at Jack Rabbit Storage. We're glad to hear that you're satisfied with our services. We appreciate your business and look forward to continuing to serve you.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4511febc-64ef-4014-92e7-ee3b3401bc5d",
"author": "Gerald Kearney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcRMJpENq9_Hjmtb__JWBrYhZIu4iyGAEDZXKXBm_xQoHsKTx58A=s64-c-rp-mo-br100",
"rating": 5,
"text": "No issues and fair prices.",
"date": "2026-06-14T20:07:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gerald, for the positive review! We are glad to hear that you are satisfied with your experience at Jack Rabbit Storage.",
"replyDate": "2026-07-06T15:26:42.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "584588ff-d209-4dd2-8e05-194d4d917983",
"author": "Perry Corbett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm-AUiFJ9dGwq9flb_7NhLQ_vVyF96G3aww25Gs9fvY-C4_nhw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I have been renting storage for many years.",
"date": "2026-06-05T22:03:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Perry, for taking the time to rate our Rosemont Road location with 5 stars! We're glad you chose Jack Rabbit for your storage needs. Thanks for your recommendation!",
"replyDate": "2018-10-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e115256b-f854-43f7-8d9e-4cac1202800c",
"author": "Kenny Golden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9AJ2VZTx-8bVhtyvT4tZkBcu9SKkqlbqN_pKJjQ4OOczXjs3m=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good clean space!",
"date": "2026-06-05T03:58:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Kenny! We're glad to hear that you are satisfied with the cleanliness of our facility at Jack Rabbit Storage. ",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "39173425-3133-402d-b8ce-f2b5df09d3a8",
"author": "Nicole Ordway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMCwDf14hO_n_EngGUGTaPcIwjWeX6yHnVOCEVJgdQSAHSBxHacg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Sydney was fantastic and made everything easy to understand. I feel welcomed and appreciated as a customer!\n\nUpdate 6/2/26: I guess they've automated this facility now? That's disappointing and has dropped my review from a 5 to a 4. I always liked knowing there was someone on the premises and now there isn't.",
"date": "2026-06-02T21:08:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicole Ordway, thank you for your kind words and this wonderful review about out assistant manager, Sydney.",
"replyDate": "2021-10-06T15:26:42.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "90ab2a31-579d-4fd5-9908-7f303733ebf9",
"author": "crystal johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHn3dZzCLJ-mgOUzafOd7GQhzFZTn2ZxUqZBDMBzAhfjVGfQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Have had a storage for over 2 years love the area and customer service",
"date": "2026-06-01T21:09:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Crystal, for the 5 star review! We appreciate your kind words and your continued business.",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07bbfe16-ee01-46a9-b910-82f3e57c4477",
"author": "Colin Kilborn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJx-1Tx2wPJXuOtvX0mOfRq14vtIL2VngZQC4T_Qc1iwWPMmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy process completed totally online. Quick and efficient.",
"date": "2026-06-01T19:57:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Colin, for the positive review! We're glad to hear you had a smooth and easy experience using our website at Jack Rabbit Storage. Your satisfaction means a lot to us!",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e9e72a2-1333-44e2-873f-f3e894f85f63",
"author": "Michael V. Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPekupjZntQ-KngD2Yfzz_DTLvvJipmh4adMK4YTRvgkg2Z_WMvA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super convenient being close to where I live. It’s safe, clean and great value. I appreciate the opportunity to use JRS as part of my needs for downsizing.",
"date": "2026-05-29T19:52:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Michael! We are delighted to hear that our facility has met your storage needs and provided convenience and security for you. Your positive feedback is truly appreciated by our team at Jack Rabbit Storage. We look forward to continuing to serve you for your storage needs.",
"replyDate": "2026-06-06T15:26:42.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "7607fd52-3169-49fb-80bb-861025a4b273",
"author": "miss.murder81",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLstPIesKGbwMFa6y_hklM7L7UjeiGKLZ5AzEWXA7HSlPWV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Money has been basically non-existent and Jack Rabbit has exceeded those expectations AND THEM SOME 🙏",
"date": "2026-05-28T05:28:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mandie. Your feedback is highly appreciated. Thank you for the review!",
"replyDate": "2025-10-06T15:26:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c3442ed5-2bf3-4b86-8dda-e30b05b12042",
"author": "Eric Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxNGeEUHu6QaqJA2cCFK--2ODjDXTcYJ04dlvZ8EEj2NBNaqNmyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been leasing a storage unit from Jack Rabbit Storage for 3 years now, and I have been very pleased with the monthly cost, customer service when I've had any questions. It has been a pleasure having a storage unit with them.",
"date": "2026-05-26T19:20:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Eric, for your kind words and the 5-star rating. We are delighted to hear that you are satisfied with your experience with Jack Rabbit Storage. Your positive feedback is truly appreciated! ",
"replyDate": "2025-12-06T15:26:42.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "1150096e-1f18-4768-a0d9-416ee7c7e3c6",
"author": "Igenter Mc Coy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdms3f58JfFQ4aKtEC91LQ-5veWeZG692sQBJ8A8jfR5ZONA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had my unit for a few years now, and I haven't had any problems, which I really appreciate. I also want thank the management and crew for supporting me in any concerns that I may have",
"date": "2026-05-22T22:39:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Igenter! We are happy to hear that you have had a positive experience with us at Jack Rabbit Storage. It's great to know that our management has been able to support you effectively. We appreciate your feedback and your 5-star rating! Thank you for choosing us as your storage provider.",
"replyDate": "2026-06-06T15:27:59.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "60170c87-8ac4-47cd-9da6-5a02b45cd03e",
"author": "Robin Conaway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4VO2cU0Z-tsuFacdqre5uf_hdMeBuidBFjRZRblJMbMtjqduT=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-05-19T01:11:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive rating, Robin! We are glad to hear you had a good experience with Jack Rabbit Storage.",
"replyDate": "2026-06-06T15:27:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c22d6b39-9674-4d85-a0ea-53f08223210f",
"author": "Kevin Poland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUc7ZilaIvb68tD0Rn1Nutg6DEDLSE9Klxe0pQjpOe7EZ5mDiB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The place is clean and secure however the monthly rent is pretty high.",
"date": "2026-05-18T21:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kevin Thank you for taking the time to rate us, we do appreciate that. Thanks for your business and for choosing Jack Rabbit. Have a nice day",
"replyDate": "2018-10-06T15:27:59.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "49c95ebc-529e-4aa2-a52d-46b3e45d7f34",
"author": "charles heimann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJy6YfzNMWl8DHzj28pkERY2bR9lF-FgjdIeSmMu547jublvg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack rabbit has been there when I've needed them the facility is always clean and secure and reasonably priced",
"date": "2026-05-13T20:54:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amazing feedback. Thank you so much for giving us 5 stars!",
"replyDate": "2024-10-06T15:27:59.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "04e5ab1c-e419-4f06-a3bf-fd6a48652741",
"author": "Anne Clifford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-MItr9T4XtTNP-eaWFYV9G14JDoKfqzIRCfFoDyvIhuSAMnE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff have been cordial. We have used this facility for several years.",
"date": "2026-05-12T22:43:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive experience, Anne! We are grateful for your continued trust in our service and appreciate your kind feedback.",
"replyDate": "2026-06-06T15:27:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b364aa0c-9439-4294-a42f-867ed1433671",
"author": "Nancy Blatt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDyTFpHiyqfaQh0DJgDHLMWoSx1PTO_mbFfbPuS4eekJ1mEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Property is always clean, people always ready to help with any problems. For a Senior the locks are hard to open",
"date": "2026-04-23T19:28:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Nancy! We appreciate your feedback and always aim to provide a great experience for all our customers. We will see what we can do about your lock, talk to you soon!",
"replyDate": "2026-05-06T15:27:59.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "28b59e9d-8ffb-402b-ab61-8692ec8bdfe0",
"author": "Rafael Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRdecE9b1QsacLGSN2uJhrQCvlvGutb9uVbWnDd8PYjD3MNw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I really like this storage facility. I rarely see anyone and I know it’s full. Definitely feel like my belongings are safe and secure being here.",
"date": "2026-04-23T18:29:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Rafael! We are delighted to hear that you feel your belongings are secure with us. Your feedback is important to us, and we are here to assist.",
"replyDate": "2026-05-06T15:27:59.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "9bce0f66-66c5-4425-939a-e0bbfd81efb2",
"author": "Tanrell B.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiUBHfSgn_CQlh7LDI1rPxySzuIWZoGt8VyUIeNSc3aV_W_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ive been a Va Beach, VA customer for four years now. And, i will say i have experienced nothing but awesome customer service, whether its been in person or over the phone. Keep the great work.",
"date": "2026-04-21T21:58:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for rating us 5 stars, Tanrell! We appreciate your support.",
"replyDate": "2026-04-06T15:27:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10f73022-5fab-462c-9e6e-200c2fb83596",
"author": "Stephanie Hancock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICrYZA-LXdFJBSz51NY3-TQQGu_ctHHIWKsG8Ozrr0uecsxg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice, clean and friendly",
"date": "2026-04-20T19:21:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Stephanie! We strive to maintain a clean and welcoming storage facility for our customers. Your feedback is greatly appreciated.",
"replyDate": "2026-05-06T15:27:59.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1ac40965-8b34-4745-8be8-709251bef9ba",
"author": "Christina Keller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6QCT0hDI599g2xf1qIrn23DILnZHd_iNtJOhZIaO1W9fNAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-20T19:12:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent 5-star rating, Christina! We're glad to have your support. If you have any feedback or additional comments in the future, feel free to reach out.",
"replyDate": "2026-05-06T15:27:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50af77f9-32cc-46fd-9f19-bb3746b7a315",
"author": "Kenny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8Zc66elEA1t41yTihUkWyQflNqrlccy2HdoTaXixGYYt8Ug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location!",
"date": "2026-04-18T18:15:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kenny, for your positive feedback! We appreciate you choosing Jack Rabbit Storage for your storage needs.",
"replyDate": "2026-05-06T15:27:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47dabfca-26ad-49ea-8b35-f450e4de64e5",
"author": "Lorenzo Galamay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkg8Y_C-ZkWMErr8vzBz36NOYC1t9tjDHj3al8ClhnjplPduLi=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-15T21:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a positive rating, Lorenzo! Thank you for your support.",
"replyDate": "2026-05-06T15:27:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5de2bb99-739d-4b23-bd65-90d9285802af",
"author": "SHIMSHON ISRAEL",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTnpewrdD-AX8qSASKnIa7Xq77W048RwD1SQT5Wx9uDw7hy0Xt=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Candice was great help great costumer service very nice",
"date": "2026-04-06T20:00:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reviews like yours highlight the joy we have helping people with their storage needs. Thanks for your kind words.",
"replyDate": "2023-10-06T15:27:59.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "52b4c370-1c7d-483e-bc91-0f652faacfa2",
"author": "Phil Roebuck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhFT_MbcANhQhXkz4meKr0hcjqJieoxlD1pKNHHbki0KkUHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "No problems. Great management!",
"date": "2026-04-04T22:13:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Phillip We are so happy to read such a great review about your recent Jack Rabbit Rosemont Rd experience. Glad we can help. Thanks for your business and the rating. Have a nice day",
"replyDate": "2018-10-06T15:27:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "966bae45-ea68-4b4e-a59f-c99050f9b4f3",
"author": "Chanel Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtTrlYx9_NqzlRFiqseb2WXL1jOCZOjnoVqZppLXEjd24eWeiH=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had a great experience renting a unit. The facility is close to home and no issues accessing when needed. If you’re not on auto pay they’ll send reminders to ensure you don’t forget which is great to prevent late fees. 10/10 would recommend.",
"date": "2026-04-02T21:35:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Chanel, for your glowing review and your recommendation! We truly appreciate your support and are delighted to hear that you've had a positive experience with our facility. Thank you for storing with us!",
"replyDate": "2026-04-06T15:27:59.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "590171bd-0980-467c-bebc-9218f240dc79",
"author": "Ryane Chrisler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2tjT0ihBWA_9Piyvvm9S-5dMma3srl-VqONVzzMyehlxYpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to use, safe, communication when needed went well.",
"date": "2026-03-31T21:22:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryane, thank you so much for your review. We love hearing why our facility works for you! Thanks for choosing Jack Rabbit Storage.",
"replyDate": "2026-04-06T15:27:59.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "672690e4-782c-4cc6-8c81-7a72c464fdc8",
"author": "Shawn Crews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxO0pdkOPtvoeLBjtk6yu9i-jdw3iAxE_yWTJQ0mhUSrz4MQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2026-03-23T01:47:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the rating, Shawn! We appreciate your support.",
"replyDate": "2026-04-06T15:27:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27869e8b-7c32-4122-9006-d8220b839a30",
"author": "Mauricio Cuartas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhMFjdAj_DB3VtAI0PrY8L8Q6dXNvBKJck17bZTmnrVmX1eA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack rabbit storage was easy to set up & schedule. This Rosemont road facility is well maintained, secure & clean. I would definitely recommend to anyone.",
"date": "2026-01-05T22:51:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Mauricio! We truly appreciate your recommendation and are delighted to hear about your positive experience at our Rosemont Road facility. If you need any assistance, please don't hesitate to reach out. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-01-06T15:27:59.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "96f52df5-158b-4fba-ac68-a01ae966ec5f",
"author": "Melissa Reid",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIuTh4bugGyzgxFNMj--ICJ-1WpPNAOICAb3DNMULAXVJCQEEP7g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The lights SUCK , 😔 they literally time out every 4.5 seconds in very inconvenient in the dark!",
"date": "2026-01-05T16:17:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the feedback, Melissa! We will look into the lighting issue. Your satisfaction with our facility is our priority, and we appreciate your business!",
"replyDate": "2026-01-06T15:27:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a65d0572-cc8c-418c-9c45-13722e69a431",
"author": "Fre S.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ4KyNifSqHHgJTeYBwfpXhaRfgoB5qj1drbLSfvs41sWOenAk2w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everything was a smooth transition. Very easy-to-use web experience. Any questions I had an agent was able to assist promptly",
"date": "2025-12-22T21:29:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Fre! We're glad to hear that you had a smooth and easy experience using our services. We greatly appreciate your business! ",
"replyDate": "2026-01-06T15:27:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "768d3e39-303b-41ad-8bdb-54310ac238cd",
"author": "Rhonda XCooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeoUSlu9xd2YsRjuAcHltJ-A4UV1MZDHB8M0rzdVoLtFs1lA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Customer service seems friendly, units are really reasonable and clean. Love that they have climate controlled units as well.",
"date": "2025-12-22T21:28:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Rhonda! We are delighted to hear that you are pleased with our customer service, cleanliness, and the availability of climate-controlled units. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.",
"replyDate": "2026-01-06T15:28:14.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9f190998-4892-46e1-a224-93af11621e02",
"author": "sarah s",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_xDRhjlQSeHQVCnqjixXH5NmsDcRHEwHMri737MkOUoYzHaXK=s64-c-rp-mo-br100",
"rating": 5,
"text": "easy to reserve and pick a storage unit online and easy access!",
"date": "2025-12-15T20:05:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Sarah! We strive to make the process as convenient as possible. We greatly appreciate your business. Thank you for choosing Jack Rabbit Storage! ",
"replyDate": "2026-01-06T15:28:14.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "15b2b0e4-9537-4918-baca-dcacb15295e9",
"author": "Nicki Soule",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi3-UP1UdtIpWzKX0dgpnix6QhY-DCwVurFjIjbR6jyL7Xgw=s64-c-rp-mo-br100",
"rating": 4,
"text": "The facility is well taken care of. Only issue was the rates going up every year.",
"date": "2025-12-12T21:55:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Nicki! Customer input is essential as we continuously aim to enhance our services. We appreciate you choosing Jack Rabbit Storage.",
"replyDate": "2026-01-06T15:28:14.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "56170572-bf05-400d-924d-5619d7be6a41",
"author": "Vanessa Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2pkpComgFfsCwssUjKADf099ms2tl1FGnyqH1qlmb0-XE2U0i=s64-c-rp-mo-br100",
"rating": 5,
"text": "I think the overall\nComments would be service. The people were genuinely polite and kind. Not only the managers that were on site, but the people on the phone, when you were trying to get your stuff out of hawko auction, the the customer service is great",
"date": "2025-11-26T21:41:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vanessa, thank you so much for your positive feedback! We strive to provide excellent customer service from start to finish. We appreciate your business and kind words.",
"replyDate": "2025-12-06T15:28:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4bd5e9ab-1fba-4d70-bf4a-3a4a9549b69d",
"author": "Danielle Hanes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXS2P7hQiQpaBB9xqU5yrer7Va9ndK7c4S1XWouGU1No1ftQea-=s64-c-rp-mo-br100",
"rating": 5,
"text": "I tried to book online but was having issues. I called and talked to Thomas. He helped me reserve my unit at an amazing price (literally half what other places quoted me) and was so patient and accommodating. The best customer service",
"date": "2025-10-24T17:49:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Danielle. We are thrilled to learn that you had a positive experience with us!",
"replyDate": "2025-11-06T15:28:14.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d9a442f0-aece-460a-ae0d-7f737e3014c0",
"author": "ssheehan03",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLwin-8enzYAwjyLuQKz7MnEHfkOqDbRty_ESoAn-E6ed4X7Y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-10T16:25:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ssheehan03. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51e05213-f017-4581-8756-d8e769227f08",
"author": "Joanne Seay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzmjRQncpQ8WyyqE7kcF9t8bJquc0GWA4NtoFM97IH80Oy5Pjc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-13T16:25:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Joanne. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!",
"replyDate": "2025-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47a29df2-71c0-4889-a678-31965eebf241",
"author": "Tracy Faison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1EaITmeCldBM_xbl8D-bTZysDkm_fm5ywyMb0lqBl_e_dYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My First time renting with Jack rabbit storage.\nMiss Iolanda Was really patient with me.\nShe walked me through every step of the way with setting up my storage rental and getting me to the right storage unit. I appreciate everything she did for me. 100%.\nAwesome customer service.",
"date": "2025-04-11T16:31:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tracy. We appreciate the kind words and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-06T15:28:14.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "fbf9b6a7-8cc5-4460-a206-79bf43d2ac45",
"author": "Shadina Pennybaker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2ac0GD6V3Th0L0q_rmAhKlYIlcnK27ybHAJe4SA0MlSnkmQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The process was easy, and the space is exactly what I wanted.",
"date": "2025-03-25T02:32:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Shadina. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2025-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce1642be-d451-4c45-b794-a050f3f5181e",
"author": "Deshong Woodley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQKRK_abhnoiB_9RTYmt9MRR9WrZgahdi3XLGYzLD3wzRdUh8nIQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-02-27T13:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Deshong. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!",
"replyDate": "2025-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc8e824b-c46f-47f3-aea4-2b97ac4d64f3",
"author": "Michael Galvin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSCy1bsyMsKuxzDjFXoVtfkqc3akdF482ETQ7kGOFsQq6Nq4zxxw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy and simple to work with. Seamless storage options on your time whenever you need to.",
"date": "2024-09-05T23:27:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply respect your feedback. Thank you for taking the time to share your experience with us.",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a9345a6-5fe9-4867-87d1-890b38ae4571",
"author": "Kenji cherry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoVnTkY3pX4I_HpIjrU-oztlvtSdsCmaggn4oGfZ2C-TAJx8l70A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-05-10T07:29:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review Kenji!",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de488f7a-136f-49e5-a099-e5b4adaf4917",
"author": "Richard Throckmorton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFY8Ww_IRku0ppaUigp0_TCX6xHFXKiD8D8qz7nwMSIE1WOjMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was very helpful and speedy in getting me a unit",
"date": "2023-09-20T20:37:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Richard, for writing such kind words. We take pride in our work and it makes us happy when our customers post about it. Thanks you again and have a great day!",
"replyDate": "2024-10-06T15:28:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3fda0271-e73c-4804-ab12-48c9a8ad2777",
"author": "Ebony Browne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9cWDNKwMDMQmjLdtZ9YJGFfTJs0t7rEdHhnX6C23FOn3trw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service & clean units\nCandice is the best at what she does. Very professional!!",
"date": "2023-09-16T17:18:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ebony Browne, thank you for your kind words and this wonderful review!",
"replyDate": "2020-10-06T15:28:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e358cd8b-bb7d-4b57-ad12-9fb49777d7c3",
"author": "Joelene Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVpgL9zM5rHi0RzwaHYpNc1SRr6t1jxSyuBEGnQCZcwRlfmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jasmine was aammmaazziinnggg to say the least. She was extremely patient with me while making the reservation over the phone. I had a ton of questions that she answered with ease. Not only did she answer them she provided suggestions. Thank you for making my decision to utilize your storage an easy one. Definitely a true asset to your team!!",
"date": "2023-08-14T16:35:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e53b9a0a-7b39-414e-91aa-515cb73d5177",
"author": "Sarah Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOEsHTnu7kpUyR06czAtkm6mPaTsC6_7hNd2kglGzuZuRamF0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jasmine was awesome with helping with getting my storage space set up. She was quick & easy. Storage was all set up and cleaned and waiting. The process was quick and the price was fantastic. Highly recommended. Thank you again jasmine and jack rabbit storage",
"date": "2023-07-22T18:04:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are very grateful that you took the time to leave a review,
Sarah. We value our customers and are committed to ensuring that every customer receives great service. Thank you once again and have a wonderful day!",
"replyDate": "2023-10-06T15:28:14.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "85fbacd7-82ae-4085-a8c7-2c9df66cd008",
"author": "nick bandy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXosbkYuoneLK2J-XEqbPVh1xwNs6E3Ix5IENAQ_KXV1_mEkNU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-07T16:40:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow we love 5-star reviews. Thank you!",
"replyDate": "2023-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7842b5b-6430-44fd-83c1-c72c0f4225aa",
"author": "Natali Ugarte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8Uk5lIrWTwlujF50muBOkZzCY0uAVgxx-u7HdXJ8y3yk7n5b-HQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-06T22:06:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow we love 5-star reviews. Thank you!",
"replyDate": "2023-10-06T15:28:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59b95351-9355-4e72-8276-60473c0b0d6c",
"author": "Richard Curley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWp2gaA6luuArBGn1L2yZYI23-0FJBQcH78QLZTXq8AaEeNLqTM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service",
"date": "2023-07-06T21:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are very grateful that you took the time to leave a review,
Richard. We value our customers and are committed to ensuring that every customer receives great service. Thank you once again and have a wonderful day!",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e09affa6-f25d-4734-af08-7d86d98c1927",
"author": "Chris Large",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX07Ev-qGdmo76F_fUd0nNT5AGXTkMj694h3PLUxeskINDvG-Bj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Management was very helpful and pleasing. They will walk through everything one on one with you.",
"date": "2023-07-06T19:37:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are very grateful that you took the time to leave a review,
Chris. We value our customers and are committed to ensuring that every customer receives great service. Thank you once again and have a wonderful day!",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e01fed1b-2742-4539-a57a-b23d990f145e",
"author": "Jim Capasso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpziIxN4Q6v60YJU79Xs17pmBSfULVY7tCIGARuS0e9XNMNQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly.",
"date": "2023-06-27T15:52:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jim. It is much appreciated. We take pride in providing the best storage experience.",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c8267a93-6968-42e9-b6d9-11e8c8490cef",
"author": "Louis Whiting",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrTQIp2Zp31NFLAVAj8HhLVEMm0OIGHEahmN3Y_38OmeU5em0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jasmine was very helpful with my request to make account changes.",
"date": "2023-05-31T20:13:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Louis. It is much appreciated. We take pride in providing the best storage experience.",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "235d42bb-838b-4d50-83ec-490e985e35da",
"author": "John Newton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3d2P-jpI7lkZUvXsiAaOWI_b5cz48ebJ8EW6Y8KlMxOYo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very fast and easy to set up",
"date": "2023-04-21T18:44:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! ",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "278164a8-e16f-4bcd-b815-fd3db5ba0138",
"author": "KC Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7-3QYpA_xObvTQTP_ANg50Pec7j3w4dnrcgqwGoIUWzpixA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-21T15:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating.",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "77cbd519-fd19-4be2-8084-36a4e27150af",
"author": "Justin Shoemaker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsts3y4_6zyuIQ_I5X-0Cjg27cpepvm3j-JGPOA19CVEsLnoeD=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice was amazing and helpful!",
"date": "2023-03-17T15:04:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "863ed9e1-69a3-4342-9073-c6491f8225d1",
"author": "Thomas Bogstad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW4jta1rOfHE8ZQn_UZegdEENNh9AUPQL4deb95MYoLvw0RQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fast easy and affordable",
"date": "2023-03-16T19:37:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c5f6e8be-e95d-46fc-a1a6-91f958c13942",
"author": "John Rice",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYQZSQbNSHP4Lrf90P9mAjiIP_ceGQV-aE1yvM4UFj0nopzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "East check in process.",
"date": "2023-03-09T20:34:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56b7ecc7-122e-4be2-b416-2bf79b153748",
"author": "Ashley R.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIPRqctDGHFv8CSkT4t_lh7P2inYzYwunENtOo2wTrI0Pu1jet=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-23T15:47:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "\r
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.\r
",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1e6338d-2fee-407d-b1c3-e13d453645a5",
"author": "Greg Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUY1ow9Hw-mdGdwCQIBQsMqS9HWW9AUVNFwqg3bYrJXPngw1tAR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was Amazing in getting us set Up for storage. Price and no monthly games is what brought us to Jack Rabbit. Thanks Candice!!!!!!!",
"date": "2023-02-07T16:54:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reviews like yours highlight the joy we have helping people with their storage needs. Thanks for your kind words.",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3c7d02c7-f058-4526-9fa9-3e448a32adc0",
"author": "Wanda Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8uGzgmvhP5637rF8HbQqPerBj6ypOjg9mU6jcichGT19gjg8=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want to thank Taniikaa for all of her assistance today. Jack Rabbit Storage went to a new system. They no longer have an agent on the property. Your rental bill must be paid online or for an additional $10; it can be paid over the phone. It was more convenient for me to drive by and pay the bill, but she helped me set up my account.",
"date": "2023-01-04T17:37:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Wanda, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "569d6547-a9b6-48bb-b641-cbba8a3d10bb",
"author": "Beauty pie and Chico bean",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdOuhLfXd1rhDDLbc0wxWNVbkH8L_uMo_mNZRpvCI63P3_eXCI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly professional and helpful!",
"date": "2023-01-04T17:06:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Beauty, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a28c3a29-1b3a-4747-85a2-58b9daf2b655",
"author": "Kim Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjfl9tBJ8iKHe8aJJLlfvgT3GKGCtcHnt7OcyIJfijw1ZG3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Taniikaa was AWESOME!! She called me back although I didn’t leave a message assuming Jack Rabbit was closed for the holiday I planned to call them on Tuesday. She was professional, kind and patient with me as I needed to get a larger unit from originally reserved. We need more people like Taniikaa in customer service.",
"date": "2023-01-03T15:09:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kim, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea5e4dec-9272-4774-be4c-9adeb116e476",
"author": "Rebecca Neeley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_L4WQo2sRuu7gITq2rh57AD__1-MbaoIqFn3VHfo_UmXyOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was super friendly n helpful",
"date": "2022-12-20T17:59:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Rebecca, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fb0dbe9f-e4e1-4891-a8bf-3479d308621f",
"author": "Thomas Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQDFkKqk-OF686LdYmrA2MDCqentoiOJ94q68MHX3sjRiT2ZJU1w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Called to get a storage unit and had the uint in 10 munutes including paperwork and payment too! Awesome",
"date": "2022-11-28T20:37:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Thomas, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. ",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2712e974-9300-4302-be6d-8c2123ba5b77",
"author": "Jay Morning",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9DZT_glcazZhB65F0_ik2vnoAsN2HtUxXJsFPb8K3tvkBQYir=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, great terms and the lady who helped me, Tanikaa, was a complete professional, knowledgeable, helpful and courteous. Great doing business with her.",
"date": "2022-11-17T15:21:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jay, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! ",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1aaa4184-c53f-4018-b7c4-5b281fec0d01",
"author": "Ian Whitacre",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwzbPhz3zukgwcKy5wYDFK3eoj6wpRzPf901nSs-bIFE14VL6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service, was able to suggest a bigger unit and with a discount for first month. Awesome service !!",
"date": "2022-11-17T14:50:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Ian, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! ",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7aeb741e-da79-4d05-9d58-ea11625b4afb",
"author": "Shalla Velez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqVVLZxXYvJOE2M_yUNyMiSffp4auxMRqg1r256kbzwkBuWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was awesome!!!",
"date": "2022-11-05T18:34:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Shalla, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! ",
"replyDate": "2023-10-06T15:28:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "735ef023-a5a6-4c0c-9c21-fea91712fb50",
"author": "James Credle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXi6zjmy87fz3f7brKB9mEawxLh3xfG71110jNONjb_l2JJcTQ4qQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My reason for visiting Jackrabbit today was... I won a storage unit at auction and today was the day to pay for it.\nUpon entering this facility, from the driveway entrance on, this facility appears very very clean.\nIt was staffed by a young competent woman that wass very polite, knowledgeable, quick and the process was very very easily accomplished.\nI look forward to buying more storage units here. And I wouldn't have a problem storing my things here.\n\n11/2/22\nA wonderful day at the auctions",
"date": "2022-11-02T22:01:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James, Thank you so much for taking the time to leave us an amazing review.",
"replyDate": "2022-10-06T15:28:22.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1b0d08e8-ab6e-4d43-b075-dd9d14245505",
"author": "Marisa Lizins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJQyXiqe6vQUNg3Wg7BKLzU_iPcFJTJW6QMoiiw8VkdRzvqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-29T16:57:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amazing feedback. Thank you so much for giving us 5 stars!",
"replyDate": "2023-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c27c8754-2f3f-4037-bd1d-8660e2218882",
"author": "manuel franco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjXV-SvrA-EJLont3Nz9H3HuH3_2vn9HJ3YSnOwa-QMrMNoFVY=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was quick fast service. Pleasant and detailed to my new storage details. Would recommend!!! Fair Prices",
"date": "2022-10-28T20:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Manuel, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!",
"replyDate": "2023-10-06T15:28:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8dffc6a4-136a-4846-9fa3-64c4f26db781",
"author": "Mary Will",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKssmypE_SXa-RxgW9fheCci797AMtGDYYOsnakhZJt3RdLWKU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Phoned and the receptionist whose. Name is Sarah made my call so easy and Sarah is very knowledgeable.\nKeep up the good work. I’ve been a Customer for over 10\nYears. So once again. Thanks Ms.Mary🎃🦋",
"date": "2022-10-26T18:28:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Mary, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!",
"replyDate": "2023-10-06T15:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b4c81da1-34fe-4cb6-926d-86566d8887c7",
"author": "Brandon Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvxOENWamrXEfB6waYDKhK_VQGx6sQXPX6vxwNY5uQVdSpHWE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-20T14:03:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being our customer and leaving us a wonderful 5-star review.",
"replyDate": "2023-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7114b497-f09e-476e-becd-39266eb3388c",
"author": "Jessica Sherman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCM7WAQSXiaIRC4wD3gvdZeCEmRWkUZzq_vRu6BTU7hy4Q2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was super helpful!",
"date": "2022-10-19T14:26:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Team. Have a great day!",
"replyDate": "2023-10-06T15:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3b5d8fe0-f103-4c51-bcbd-ab5765e12ee4",
"author": "Cesar Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb6wTHd4_qigDS9goTQDFc8dWzWq82-TjuxSiBokmCDoHHdA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-09-17T21:46:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cesar, thanks for taking the time to let us know how we did! It means a lot to us and it helps our team improve.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10258601-da0c-439b-9363-eb5db996e7f1",
"author": "Heather Ann Armstrong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFagEo5lttP1MmrxT8QcM5ZGQtSgUoO91hoWzjncCmA_3n2R6j=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "The name made me laugh alot.",
"date": "2022-09-07T00:57:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Heather thanks for letting us know how we did so that we can continue to improve!",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "497706e6-2635-4a61-9ffc-c64c49ef9fe1",
"author": "Leigh Haley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKV1uqwvUONA_rehnoFGlUzoYVJBD5y0ypKNTwykiH7VvxIYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-02T16:50:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks a lot for your kind words and sharing your 5-star review with the rest of our community.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a879331d-236c-47e1-8fdf-5b3f7ee0bcbe",
"author": "Erin White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmPYHsbRfh2pWIY73j1-_ECTr30vl2nA32yyXX31A1vZGY1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice fast and friendly service!",
"date": "2022-09-01T19:06:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Erin, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e18bc918-cd8c-446a-8471-fc40548b5279",
"author": "Peter Bustanoby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3RBJF6Y6aDQ_rZ-gmZYJ71AZ-8BuIvvU1phUgrTVeppCzXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Nice place",
"date": "2022-08-31T19:31:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Peter, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c58a2c69-2bdd-44dd-b25f-6f1caf4ff0d2",
"author": "Timothy Good",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZ7c5tUDqA3oVXWEZzkDQ50ACwSmJ6E0uglLSaBypla_oH8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant service very easy to get along with and very comparable to other prices",
"date": "2022-08-30T20:57:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Timothy, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "30f7bfaf-46f4-4a8f-abde-e3d4cb44c78a",
"author": "jake Amoroso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQxdm-oOjDPIyq5AC4nqwdENxTz42n_WsMAbDO6uTGNcfhpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service from Candice.",
"date": "2022-08-30T16:10:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jake, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d2d2705-faab-4c5f-b559-a6b6624c19a0",
"author": "Bonita Cason-Atlow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVR1-e3oy0eNZo31-ZoBf0uS0NgS0_160m6A6OqnpNt9FGzumYk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-28T16:11:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We’re so grateful that you took the time to leave us a 5-star review. Thank you!",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04daebe9-9265-47d1-8223-908e8e900f9f",
"author": "Ilene Lipton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXx4sUJ8j7WcXLSQ5WF7o8J5pPpYiRtGdjm1GgDwC8FWb9cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-27T17:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We’re so grateful that you took the time to leave us a 5-star review. Thank you!",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2f7c454-982f-4803-bf6f-599659c64a53",
"author": "Mikia Speller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVM_tIhnHD8OZbV5aSzfFso1Ie6FvAgi45BN_d6HnjHHvPkbuVIkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candace was amazing! She made this process so effortless to complete!\nThank you",
"date": "2022-07-08T20:09:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mikia! Our team enjoys doing what they do because of customers like you. Your review made our day. Thank you so much.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "350b7e3a-a9be-4f68-b596-222179823aba",
"author": "Fely Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGc4drOqjOwkR389YbLVzMhb_NfdJ4p_68rx4u-7_6CC-GbBo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-02T16:11:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review! We value your feedback.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aae5b6b1-d197-4b93-87cb-5236b4deef4d",
"author": "Celeste Paige",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWuoKdsV1HGUaZfVWlsB9Cgs_xsa7fZqdlbdh4cbUmxauBY9Ys=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer support. Thank you.",
"date": "2022-06-23T01:09:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Celeste! You've left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c8a5c51-f70c-4207-a809-806716e571e0",
"author": "edwin roman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcYYr1aP_KS7uFA5y0WthzdVLVyLWD0fTC50JB5HvBqHCV8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-17T14:34:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Edwin, we appreciate and value your feedback.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3309499b-d56e-484b-af1a-38ba7b07742e",
"author": "Martevus Blount",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2wT7jY953JebuI6vZHy3z9gR0h2jS_bn2NxDIfDHDLJx6veLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Agnes helped us and was great today !!",
"date": "2022-06-17T02:01:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Martevus, your kind words mean a lot to us.",
"replyDate": "2022-10-06T15:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28f10595-204b-4732-9476-a0210c5eae44",
"author": "BreAsia Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3uhIjqj1J4pfkJ88UtMOiiV7FIlpscKHlmDpncx7IGuA-Im7I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Agnes was amazing and helped us find a perfect unit we needed. She explained everything about the storage and had great customer service.",
"date": "2022-06-16T16:26:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Breasia, your kind words mean a lot to us.",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed6d6682-1af5-4549-a87d-cffe7af9f0f4",
"author": "Colby Atkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaGxEpjIXQLoxPtK-tAjFG_iGwGXUIxFpSNfEYD-0VfPRshzOr=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently went to this location to inquire about possible storage units and the associate Rian was fantastic. She was polite , patient and very knowledgeable about the property . My experience was outstanding and will be visiting this location for the foreseeable future",
"date": "2022-06-15T18:39:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Colby, your kind words mean a lot to us.",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6622cd34-e129-4d4b-ab2b-10d2842ec7f6",
"author": "Stephanie Forshey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCVTRcJpnQdmEtdX51sN5lwOIDwB70fmBB_yLKCHcjtq-tBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was very helpful and nice",
"date": "2022-05-21T15:45:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Stephanie. We really appreciate you taking the time out to share your experience with us.",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0777d8c-95ae-4e03-a92a-cda00b240b37",
"author": "Aaron Treloar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCDZhZHPizKpkMEhgldMUB0YLZJekvR6p7l1fjIPiYWOllkEs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was super friendly and extremely helpful. Very clean office and lot. Entire experience was brilliant.",
"date": "2022-05-20T16:44:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Aaron. We really appreciate you taking the time out to share your experience with us.",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e7a8e403-8e9c-4f50-93a7-2dd495c69e5c",
"author": "Aaron Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd8rjaPZAfcHjjH5iZ68h7SrggLQA7cfk1aG0YIIac2B4fm72l=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-14T19:58:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aaron, We're so happy to hear your had a great experience at Jack Rabbit Storage. Your review made our day!",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9062b81-aa7e-4d92-af1b-85dad35f4fa4",
"author": "Irish Tarzan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYy3YrlrgL5a2lxRmAP-TS16N3zn9rdemXqWXlyecnOn9H5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Theresa was nothing but professional and accommodating, thank you",
"date": "2022-05-03T17:53:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Irish, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b07eae5d-32b7-44f7-93fd-c2c75e0703d9",
"author": "Charles Mcnair",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-Z8Fiuz9aF1-LldXpkBNBvRG_nnRw4qKiLLcgYmiJUc3WrMCx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Teresa was awesome and made this experience easy for us!",
"date": "2022-05-03T16:07:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Charles, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8d16c99-5fdd-480d-8362-b36a0cc3904a",
"author": "Justin Platt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfq15JFocQDRqScrGCOwn-w8st9sbgjEvZ7GLKVjZkx9zDS_53=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashlyn was very helpful and efficient. Absolutely great experience and fantastic unit.",
"date": "2022-04-30T16:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Justin, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a1f34e8-f5ae-428d-9c62-06d289baef96",
"author": "Dontavious Mikell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJDl755fu2REc3LgDi4-UYtTntLONfJzO-m9jFMGlTERWTwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience today with Teresa at the rosemont location.",
"date": "2022-04-29T20:22:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dontavious, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58702e0b-555b-463d-bc76-7e1ffc86955a",
"author": "Maksim Kremenchugskiy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY_PcuXrQ_LuEPtK2DeV54QDsXD_yzzCRUwRrVM1rJmsdL8A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rented a truck for moving from them. Best rates anywhere!",
"date": "2022-04-29T13:53:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Maksim, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "467c51e1-3793-4ab6-aecf-79c9f27f574d",
"author": "brittany Grisham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9nlh9OXrLGbxC6tOeLI46OAAeEeQ9vLJk3Ihu4h-_Lsh5RRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was one of the easiest and smoothest storage unit experiences I’ve ever had. Everyone was friendly and helpful, the units were clean and well kept and maintenance was working hard at tidying the grounds. They have large and affordable spaces, and lots of security cameras making me feel extra safe. I would highly recommend to anyone looking to store their belongings.",
"date": "2022-04-26T13:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brittany, it's great to hear that our team provided you with excellent service! Thank you for your experience with us.",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ed0169c8-2f43-4f1e-97ac-3baa9e0f4f37",
"author": "jalen Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBBhYELUthVapmFy1ZuzqICUT7477IyuCVsG7TZqnG-JQZdE92=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-23T19:32:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jalen, thank you for taking the time to leave us a 5 star rating - it's greatly appreciated!",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55abe6cc-a4ea-4612-99c5-f12492ce22f7",
"author": "Amanda Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKKOYTgIls3dFqQs16eBiV42vbrWMox4rCwyiGduWvmcY-OQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice and Brandon!! Absolutely fantastic and great customer service",
"date": "2022-04-01T19:38:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amanda, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d6bb68bb-a46f-4b72-ab3e-b8c03b96f088",
"author": "Koren Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiJA2aSILtZKDwPu9o9JPtcG-xsGfe7AnoS6rnUyk3qIW1bK_0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-01T19:15:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Koren, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3dad6aa-b0ea-4b31-9df1-caecb4b1d6ec",
"author": "Matt Magruder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVG4BGo0KlylOjeQFh0XNU1n9TkwYYN2nm79X4Rrp9bkk5nPoCI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon was very friendly and helpful! Definitely recommend!",
"date": "2022-04-01T17:19:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matt, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b2297580-4844-4229-8170-6bdd066db40b",
"author": "Jennifer Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeSSQur38I1tvHXFIU1-PB0fVKkdfH8kFy9lHhw4g459ZAUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-28T20:53:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jennifer, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d13a8bbe-4fd2-4a7f-bc3d-9eb1b3c92a08",
"author": "April Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKk9AfpL274b0wyKvMEdLK9tU76BCR863VCsrgttMooCYvMbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!! Very knowledgeable and friendly! Highly recommend !!",
"date": "2022-03-18T15:45:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "April, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b691efa-d4cc-4328-b375-e679d63d16a7",
"author": "Michael Veltz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZq7HKVgKZNXi2tar51J4aXU2xruTkVTOpQF2dO9LUeAkzPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-14T18:08:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4d43d1f-af32-49ec-bbc9-7208d40667aa",
"author": "Chauntel Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDfQ7k3J8AXVXDwr9DRDKzDnrB2SZ_HqVu-SCT6lM3HA7bHw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brandon and Candice are absolutely fabulous. They make an amazing team and had me in and out in moments. They were so helpful and completing my move in getting me a lock making sure all of the information was at my fingertips and made me feel so welcome. I feel like I'm at home.",
"date": "2022-03-08T19:16:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chauntel, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7c9e8e77-0277-4197-8ba3-d25d00b46e2b",
"author": "Timothy Dunn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDY1aZDRDjGlEao5pF6IPS_ZFhbIuy-XoQjCLC9S9jbtfH7v5t=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-04T21:06:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Timothy, can't get any better than 5 stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16092f42-f450-41c2-b660-d5575de8fd15",
"author": "Marcus Faulk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIlmpWZi75MXA5--Jkl0moxlUNeH1ZRH_TcupPBZwF4Hw4pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Agnes you did a fantastic job!",
"date": "2022-03-03T18:03:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcus, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d23c065-7bca-47c6-bdc9-e018b998784c",
"author": "D'Andres Zackery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbmezAg0nmzhM_tziNtFplJEzSNwyvI059ei843GeWt-0bVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Agnes was very helpful",
"date": "2022-03-02T21:34:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "D'andres, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "62c15f8b-d7dc-4771-a9bc-d72761bb8a85",
"author": "Asia Brinkley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkHYwfU27J-BLG80GyZ4Zm6Mg3_nzNiy4sVekId_dS5WoqBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Agnus was very polite and professionally! She was very knowledgeable and welcoming. I appreciate her great customer service!!",
"date": "2022-03-01T22:11:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Asia, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "3e100f16-fe59-4fd3-9e10-0c665ce8e980",
"author": "Matthew Granillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK92Zs0DWs1NlRQDgoBx5SiRS7B6-Kpb2vRd5UhVyRvxULBrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-25T16:08:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matthew, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7bb945a7-f7cd-416f-b3b9-c337e4fa8559",
"author": "Matt Bass",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_TXzWCytVDDlP10AXTtSGlcrJkaNDM7mVDy1GagOdcQiJrrPM_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Agnes was very helpful today! Made the whole process very easy a delightful. Showed me around and was knowledgeable in what storage unit I needed... thank you!",
"date": "2022-02-24T19:09:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Survivor Of Lifepod, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dc15c13a-3179-47a8-a95f-9da7dd024d86",
"author": "Cornel Kovacs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_wNjh1VPKfJ2uPcFmcR0YIjLQXWJ7E1Dy8MXQYWqV89wCnjY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-21T19:48:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ed, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67a3f5a0-7c61-4416-823d-db61dce9dcb4",
"author": "Leigh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLE9LjEeLINsfVkSdg6WZBAzqrOET8RG4k6H5DbmXn3RmR_nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager was so polite and very knowledgeable she showed me exactly what I needed and completed the rental in 15 minutes.\nWould definitely recommend Jack rabbit storage on Rosemont Road\nvery clean and convenient",
"date": "2022-02-18T21:53:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Leigh, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b3a5fbae-6ab6-442a-ba48-e67a2d022c16",
"author": "Michael Patania",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvt8TvQUHnpsbFdI7zpPMqEu3sO0Uc0iL4ZmhOiYcMO0sSUeBz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Agnes was wonderful",
"date": "2022-02-17T14:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6fd82b00-9382-455c-94be-120deaea1da5",
"author": "Matt Biscoe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPHxGYoy3EwtAQ0xuM3T3jOWjgNKtqjHbtWEzWHW6y3Hfh2g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Agnes was very friendly and helpful",
"date": "2022-02-16T20:45:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matt, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "33ac1a38-e949-455f-899c-eaaee1e94938",
"author": "autumn salyer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXn92eRDBkXG9AtpaFqxPoN4e1EmK_IZ1eUlkW_rmiHUfbDUKm7sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Agnes was a huge blessing, she helped us in every way possible and went above and beyond to make sure we got exactly what we needed. She was very knowledgeable in every aspect. Thank you for such great service we highly recommend and will be future customers when needed.",
"date": "2022-02-10T20:19:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Autumn, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce25fa8b-85e8-4249-9396-fe94e4248ba0",
"author": "Michelle Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDWvjKKtYT1BlSvoy8Rv3BhYzmuvPsbZM7G2OoL9DX_IKhgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-08T18:25:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "220999df-b2c7-4289-b7f1-3eb5230fd048",
"author": "Reis Harding",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgfG-6lxvTkOE-ERe9YKxH1b-hagfM9zLOZF2HGmd48d9YQjnc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-05T20:35:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reis, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6cc666e1-dd09-4466-bc06-81553ab2040f",
"author": "Ben Austin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8W_X3rshm6qyrS1RxBHvbshoyXZndCs95V-6IB85UmWSLPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristi Pease helped me when I came in and she was Awesome! Clean facility and Great Staff. Thanks",
"date": "2022-02-03T18:10:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ben, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cef5514e-b1a8-412f-a492-291b95cca0e1",
"author": "Tracey Bracey-Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKl2IbnOmWmR0bBDkbw8PpjMxCJvbyJSiW5gTh3Ipi2LCP8ygNF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-01-31T22:30:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tracey, thanks for taking the time to rate us! Can't get any better than 5 stars!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38f4dbe2-e8cf-461a-87d9-a26f8fd97759",
"author": "Joseph Simone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaAQ476V3bkC-khfymXtKuX7qEpaPosidz9vd9sfHtFXf1jOE7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bailey and Ashlyn were absolutely\nWonderful and smooth..highly professional and know their business.",
"date": "2022-01-28T02:49:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joseph, thanks for your kind review! We are happy to know you chose Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6d648b78-751d-4215-8b18-b7c17d326759",
"author": "Konrad Riensche",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSvvRoIBnjpKQtahcvM3YGiNwJchJbMrX9nP7gewaLJP-cwFU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-08T16:27:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Konrad, thanks for taking the time to rate us! Can't get any better than 5 stars!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d6ff8d3-ada9-4ed4-a534-0487c72deb4b",
"author": "Raymond Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJgssOrmHhtxZCG4IrLvF5Vpg0Q4m_r_LEqWestzhpUyYReW0Z=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-01-07T20:58:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Raymond, thanks for taking the time to rate us! Can't get any better than 5 stars!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "afe57b02-95f8-4346-a82a-c300080fa4f4",
"author": "Kaylie Gathers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0q8MjBOEcSi7TvOIAiX2S_qzQhFxK7mGGBZ9udw0xghv1IP8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was great she was super helpful and even let me see the unit I was getting. She walked me through the process of getting my unit and made sure all my information was correct. 10/10 recommend",
"date": "2022-01-04T16:59:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kaylie, thanks for your kind review! We are happy to know you chose Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a99f45cb-b1f0-4cc3-a042-1af1615a1e9c",
"author": "stefanie guthrie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMOTK4vTJfrERTm2eUYto87FjimQ4xc7ZSxFRPcRKlmllV6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "candace and agnes are sweet and helpful",
"date": "2021-12-20T15:12:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stefanie, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c6cb5ca8-dd33-4caa-93e6-c1b728ed365c",
"author": "Ryan Austin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNCJLZTrpX1WuN_3dhuDrU5c_Pyo0VOvhddVxWptnN9fVVDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sidney and Candace were both great would highly recommend!",
"date": "2021-12-01T21:36:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryan, we love that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12bf2d13-2eb2-452d-84d4-1d5d40f0a79c",
"author": "Colleen Tillett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPYLOb-7mqBbLEyTJO6uDoyMyDRUalnagJgdG4xBGzICN9-mah=s64-c-rp-mo-br100",
"rating": 5,
"text": "Damon was extremely professional and knowledgeable. I was taken to the unit via electric cart, no walking!\nUnit was clean and premises looks to be very secure.\nThis was a very wise decision.",
"date": "2021-11-08T18:26:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Colleen, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2022-10-06T15:28:59.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b6c901ea-74ab-47ab-bd96-53d7a860e198",
"author": "Christopher Modlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsYyVDzroMJkwjhxvJtZeWRDMQz4w07UrvRK5_hPUlC3-7ig=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-11-05T13:52:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christopher, thanks for letting us know how we did! If there is anything we can improve to make your experience 5 stars, please let us know at info@jackrabbitstorage.com!",
"replyDate": "2022-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38f42492-9773-4cab-955f-58b2f56eb966",
"author": "Da Goat",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9HilIN6YHeJOUAqVf7oMfOSZs0_8OwG-fHVbMj2g_m-lpmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn has GREAT customer service",
"date": "2021-09-25T16:28:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Da, we're thrilled to know you had an excellent experience with us! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95b6bce1-2939-4759-849e-cdcceda87023",
"author": "Ronnie Winbish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_Ueu96bjW7g8wFYw1Ptcdey-XKukLqk8H6yMjK05kLimUQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was very excited in her job we need more like Sydey",
"date": "2021-09-04T18:28:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ronnie, we really appreciate you taking the time out to share your experience with us! We strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage !",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f985e638-c7c8-4165-aede-f12c1e1211dc",
"author": "Siarrah Pryor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5SdenDRGX-WS8oWZUWD8GDEWOanyo3VIvukBH4OnNjMeTkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The employee Autumn at the front was very helpful and nice during my entire visit. She was also knowledgeable on everything and was a great help.",
"date": "2021-08-18T00:45:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Siarrah, we are so happy to know you had such a great experience during your visit! We really appreciate you taking the time out to share your experience with us. Thank you for choosing Jack Rabbit Self Storage !",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a65394f2-fb2f-448b-bac6-5cd3b0816633",
"author": "Rahsaan Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0mmblzK7v9whlPO9AXHSsCAGObPJKChp-H1Ea8G5A0CWlJxuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was very helpful and had some of the best costumer service skills I've seen thus far and would recommend her to anyone I know is looking for a storage unit",
"date": "2021-08-14T13:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rahsaan, we are so happy to know you had such a great experience during your visit! We really appreciate you taking the time out to share your experience with us. Thank you for choosing Jack Rabbit Self Storage !",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cc1a35dd-7bac-410d-a895-4c45f94d7047",
"author": "Angel Dienna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk5doF2H6is3Q6U64cYkqstXhUg1KRNM6eFTAOFgPI34bLJk_G7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-08-09T15:01:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Angel, we are so happy to know you had such a great experience during your visit! We really appreciate you taking the time out to share your experience with us. Thank you for choosing Jack Rabbit Self Storage !",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f56cd0e-ec6c-47da-ab4c-81f42c157bf7",
"author": "Edward Thomas Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUrwC0rTWhwQcJoMTc1ziV4FgRRHjsW-bBtZ8M5DRkOpZ9EA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn helped me close my account and was very helpful in the process!",
"date": "2021-07-01T18:37:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Edward Thomas Jr, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c92b9663-2407-4814-baeb-2062c0dc9f07",
"author": "Jennie Travers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzYWr3kpk9LNAeY4jP0wdXi7D8xkJTrgDlw6U9Endnt9sWXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was very welcoming, polite and helpful. She made the whole process a breeze. I recommend Jack Rabbit on Rosemont.",
"date": "2021-06-14T19:15:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jennie, thanks for taking the time to let us know how polite and helpful Autumn was during your visit to our Rosemont Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "25f06385-c784-4c77-80de-6f016fa4d653",
"author": "Joe Hagerman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxP7K5PM716sPQH2gIvv1hXO9_sGe479kbIEDmxRK7taOKkg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I want to thank Autumn for her help. Poor girl even took me out in the rain the show the unit. 5 star employee.",
"date": "2021-06-03T21:12:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joe, we strive to provide the best possible storage experience, and we are happy to know Autumn is exceeding that expectation! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "988447b7-fbf2-49a9-a976-c936a6567426",
"author": "Joswil Rosado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhfJ47q-mljSUhddpXs3JZd0TSAb2oHkJMS5hvwofeO_34txE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent services!!! Candice West brinig me the best services",
"date": "2021-05-22T18:28:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joswil, we are thrilled to know how great Candice's customer service was during your visit to our Rosemont Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de208665-d9a8-45cd-b3f8-94625cb648f9",
"author": "Kevin Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsLdC2is3p_UglhJqnExiKdpwKI4Hq6Xn0DAkR5UhBUPwoPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location and Sydney at the desk was so helpful, thank you so much",
"date": "2021-05-18T17:54:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kevin, we are so happy to know that Sydney provided such helpful service during your visit to our Rosemont Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9f44e4f-2f1f-4d3f-b144-05ec148a6efe",
"author": "Zack Mullen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZusp8QbBEhCAFuuKqSaLoCuzXTsJF5Rl8XTghYRPZcuhLLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend this place to everyone the staff is super friendly",
"date": "2021-04-29T21:22:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Zack, we are so pleased to have your recommendation! Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d2efc28-078b-4102-a43c-b1aaf0a503b0",
"author": "Christhea Stroble",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1HQR5UNPpxcoZCpV2QgeEN-r0wNYzuSt8YFHY7PE3A1Tv7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candace was so much help and her customer service was amazing. I highly suggest jack rabbit rosemont to anyone who's looking for storage!! Job well done!!",
"date": "2021-04-22T15:02:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christhea, thanks for the recommendation! We're happy to know Candice provided amazing customer service during your visit!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91d3a429-bd47-4850-b888-63f89804c7b8",
"author": "george brickhouse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5NCkxWTM6gWBKQk0JjosELbTOzL0UMGjM6bhG3gtjcjD94Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-19T15:20:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a rating. We appreciate your support!",
"replyDate": "2026-02-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b658c40e-4cc9-450e-8004-18bd5eaa7384",
"author": "Craig Lyon,jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4WKnebuTjf8fhRZrCrWzsAvQREapHZi-xAAVTxmirnN1EO_dY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Autumn was great! Helped me get a unit and was very personable.",
"date": "2021-04-16T18:08:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Craig, we are so happy to know that Autumn provided such great customer service during your visit to our Rosemont Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3c26cf2-a035-41b4-b031-aa6e45df0b60",
"author": "Chris D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINbk3p-Flc5MxwL5Oqw-jvQayWMbnmzza8p8Tu6qcT7uaLUm0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very close to Interstate. Easy to get set up and Candice was a great help.",
"date": "2021-04-13T18:06:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, we're happy to know that our Rosemont Road location is convenient for you. And we strive to provide the best possible storage experience, and it sounds like Candice met that expectation during your visit! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:28:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07ed91b1-8fb8-4d13-b229-b6af0262e078",
"author": "Jessica Echazabal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1_h6d_vLObKgKanp6iEOWzIaHC5EDmkVqA_z328OfHO7TiF4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy sign up, great prices and clean facilities. Will recommend! Candice was super helpful.",
"date": "2021-04-06T16:51:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica, we love knowing your rental experience was quick and easy! We appreciate your recommendation and business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f793e44c-3fa3-40ad-b555-9de04d321b04",
"author": "Treshai Riddick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIl7Hgh4e5F7rULG58WbnJzlw3Eaw9nnwct-OTQ8z1V-4AnGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-30T14:37:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Treshai, thanks for taking the time to review our Jack Rabbit Storage - Rosemont Road location!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94d7b61c-c7f7-41cd-839c-6d09c1496ef9",
"author": "Collin Moss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTQUSIYTHs3oXR9G-_P8WHamx-ArWWnK87zhSN9GEaDnmA7mZpbA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean place. And the sign up process is very quick and straight forward. Highly recommend",
"date": "2021-03-29T19:31:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Collin, we are so happy to know how quick and easy your rental process was during your visit to our Rosemont Road location! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "be7166ad-cbc0-4566-b869-5eec5d1d630a",
"author": "Cameron Fisher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmbqG4zaELEALoKGDMOSFiD9zRi3BaLyLa2uviGggmlCR0RybihA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good service, convenient location (for me). Can't really complain! Used one of their units to store my car for a long period of time. Felt very secure.",
"date": "2021-03-28T20:43:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cameron, we strive for the best possible storage experience, and it sounds like our Rosemont Road location met that expectation! Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "f39128d9-8e8f-4bf3-b2bc-f1a8635746d5",
"author": "Lindsay Nichols",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3DJE2Q_vOup4drmVr3ZeIIIi22etVr66ZMF9vikLhiQXoK_xo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience- professional and friendly service and clean units. Highly recommend.",
"date": "2021-03-19T20:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lindsay, we are thrilled to know you were met with professional and friendly service and clean units during your visit to our Rosemont Road location. Thanks for choosing Jack Rabbit Storage!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fe81e17a-2f4d-46d2-9187-cb20bb4e37e3",
"author": "Vince Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEoVIfy_ctK75sBTth4XVNr-tI2p5N34qdk7OPYWTEoXqkqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tiffany and Candace were very pleasant and professional to deal with... great service.",
"date": "2021-03-12T14:56:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vincent, thank you for taking the time to let us know that you were met with pleasant and professional service from our staff at the Jack Rabbit Storage on Rosemont Road! We appreciate your business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e063d373-ff7b-4b1c-b3fd-b119cc2e0e26",
"author": "Glynnell Simms",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJB4NpayTx8U03uFNzm0cNIcfEzUtj59-bd5VtmK3uLi1rGxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tiffany was very helpful answered all my questions and set me up with a new unit.",
"date": "2021-03-05T21:59:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Glynnell, we love knowing how helpful Tiffany was during your visit to our Rosemont Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "882e7562-4602-4626-9ec1-e20c328fa46d",
"author": "Jessica Wagner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP0H3G_o74UeuNKXZR2IAACYwcig-UWMAxbPE8IHi6Wwy_ekid=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful and friendly",
"date": "2021-02-19T14:54:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Miss AMG, we are so happy to know your visit to our Rosemont Road location was met with friendly and helpful staff! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "09a65840-9f7e-4de4-b903-513c2ec4bd9b",
"author": "Crystal Morrow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWicMafxW2DDLqE-oGLLWeXtwSHFIM_jvakOuy2NFdW7jY2J_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and spacious location. Candice was truly helpful, attentive and provided great information for the storage unit. The unit is very affordable. I would recommend this location to store items.",
"date": "2021-02-09T18:38:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Crystal, we strive to provide the best possible storage experience and we are happy to know that Candice at our Rosemont Road location exceeded that expectation! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d71dcf7a-f331-4c3d-9ebc-aed57870132b",
"author": "gl55",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5YH1TpdNsk_jcVtSDYH_5SO6rHB4UaOC31IS8qSTdXfHbp7NO=s64-c-rp-mo-br100",
"rating": 5,
"text": "prices are very reasonable!! Candice was super helpful and showed us the best units for what we needed!! Will be using jack rabbit storage for all are storage needs in the future!!",
"date": "2021-02-01T20:38:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "4EX SYSTEMS, thanks for choosing Jack Rabbit Storage! We are happy to know Candice was so helpful during your visit to our Rosemont Road location!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6e12c593-6fce-4cca-b474-fcf9718e1541",
"author": "Michael Minniti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkB19WyLD1Xq55RBgWgyzrQ_YBTJlwgNQvUwh2KsLRl4PygA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-01-25T20:08:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, thanks for taking the time to review our Rosemont Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a2ff2ba-911d-41a7-ae2c-b7f41d468366",
"author": "Randy Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJMT2Epm2AyLHdXke_h8D7OY60MEpMZzx0Y8StR9Q6GTqjPQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney did an excellent job, was fast and very courteous!",
"date": "2021-01-23T18:47:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Randy, we are happy to know that Sydney excelled at providing fast and courteous service during your visit to our Rosemont Road location! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "616cdc2c-0f40-44d2-87a8-08b56296cd36",
"author": "Glich bunny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs0dN2fIdnQIr0w6gyiJD9XN_PiHGQSzcEbvSy9FY7imnfWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-01-22T18:30:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Glich bunny, thanks for taking the time to leave us a review! We appreciate your business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "049e49dc-6523-4d6a-9764-670d388218d7",
"author": "Rachel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIDuc9orgzDDB_qHAJqC4Nn8CrgOtJkaUQJj75c1hpkTKr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney was very kind & helpful with explaining the process for the truck rental.",
"date": "2021-01-19T21:39:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rachel, We thank you for taking the time to write a review about your great experience with our resident manager, Candace; we appreciate the compliment and we thank you for choosing Jack Rabbit Storage.",
"replyDate": "2020-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7f903cd-db5c-4ac8-8995-e8581170bb09",
"author": "Glynna Nichols",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyNFgn84UzckbW3TaZiQcSaoUNsuCgC6GA0hdF8eaBxT90jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney",
"date": "2021-01-19T21:30:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Glynna, thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14feec85-7f00-4c07-b82a-972560cd93c8",
"author": "David Barlow Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmpbJCKxXd9l3gYobYIrpbteQiHm7GlXFdL9rqEIg3_SMELQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-12-04T22:54:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, thanks for taking the time to leave a review of our Rosemont Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cbb439e4-12eb-4e1b-8685-77291622ad64",
"author": "Alex Sirrine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOnPKwbcvlh9QCjuBbzm_PCCVOTLNMH1dtRUyCrfYbpj0X3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely helpful. Thank you to Candice",
"date": "2020-12-04T21:23:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alex, thanks for letting us know how helpful Candice was during your visit to our Rosemont Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1db8d108-023f-478a-8688-153bf3c989d2",
"author": "Krystal Caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlk-RxnxcH086wr_hdvukQl0by-Rh36at4oM-7y7M8_iwhFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful & friendly. Great place to store",
"date": "2020-12-04T17:58:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Krystal, we are excited to know how helpful and friendly our staff at the Rosemont Road location was during your visit! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bc71ec6a-4970-47e8-a502-161ca7479ae4",
"author": "Henry L",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCnfqbMrpLW3eu2dNERGyQrMZHylre6nnGTLpU0578QXOYKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was extremely helpful and the whole rental process was a breeze.",
"date": "2020-12-01T20:26:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "h lapo, it's great to know that Sydney was so helpful during your visit to our Rosemont Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "897f33c2-4a6a-4093-ac85-4a068a961aa7",
"author": "Jay Wood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnn3agbYmKUiOvml897TyML59RWrW4bHsv53lT2bk3IHqSxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-30T16:12:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jay, thank you so much for taking the time to leave a great review for our Rosemont Road location!",
"replyDate": "2021-10-06T15:29:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97687b9d-15a6-43ef-afaf-1be7b7c90add",
"author": "Devin Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIreCmLE9_3WWApqmyBIVm7fC5XTbLcpZKzzI1aR-BAL288vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was great!",
"date": "2020-11-21T16:58:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Devin, we love knowing how great Sydney was during your visit to our Rosemont Road location! Thanks for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e02518a-7a52-49b6-8815-ee264db0d50e",
"author": "Ivy Do",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVh-CBB_kFU8ZeFs7-iQ1PxgsdNO4eP99vUY-rnEdAUvAz2YCwf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was very knowledgable, professional and helpful in showing me the best option for my storage needs. Very friendly staff. I would recommend this storage facility to anyone!",
"date": "2020-11-19T18:22:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ivy, thank you for taking the time to let everyone know how professional and knowledgeable Candice was during your visit to our Rosemont Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0f2e4158-36a9-4bea-be6c-8ef3e8e2a441",
"author": "Beau Stephenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIc7moFq1Y3QXUPb5UfUe0r9yQKF5nMYMfD01jybOD_wEcvxw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-11-18T16:15:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Beau, thank you for taking the time to leave your 5 star review! We appreciate your business!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f7825ac-f145-48d2-8c7a-2d21b14656d4",
"author": "Jan Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvCzP1QiSzOLfhM0cmV_BpC5l3kGR3ampgvU0mkC-mRUVBWAkG=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice, manager of Jack Rabbit was beyond helpful in renting my storage unit to me. She took time to explain and answer all my questions. Candice is a great asset to Jack Rabbit.",
"date": "2020-11-14T14:59:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jan, we love knowing that our Manager, Candice, was so helpful during your rental experience! We appreciate your business!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93d4a630-3bc7-4ba5-bd18-ea1eb29b469c",
"author": "Clif Blaisdell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBF10oMEnD7tqBxdqIfZhlqBox4MnOSTcsu2XHzZYn1xyyWq24_Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Needed a unit same day and was able to get one that I needed. Service is super friendly and was such an easy process. Thanks Candice!!!!!!",
"date": "2020-11-13T21:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Clif, thank you for choosing Jack Rabbit! We are happy to know Candice was able to provide super friendly service!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97c364e9-3ddb-49bf-bb29-ea0ebbf8e801",
"author": "Felicia Willoughby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK786ffBUUoVuoZCjpA3Co3UsyAzH-kQh4-YjOAtL5vFwLBTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Candis went above and beyond to assist me today with my new storage unit. Her customer service was great. I look forward to coming in every month to make payment and recieve great customer service.",
"date": "2020-11-13T20:57:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Felicia, thanks for taking the time to let us know how great Candice was during your visit to our Rosemont Road location! We appreciate your business!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bfdba3e5-c9bf-4a9e-904a-d6aea6dbc7ea",
"author": "Barbara Tenalio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNAOXNtIMobLWVxZbUc1-NnlEW_2VuGrtW05eMPDTBkpHg7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and knowledgeable and helpful",
"date": "2020-11-13T19:57:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Barbara, we love knowing our staff at the Rosemont Road location was so friendly and knowledgeable during your visit! We appreciate your business!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69ab402d-08d6-42ba-8a2c-e4ebcfb286fc",
"author": "Rebecca Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqLdn6JABSxRiv-OTAmAY9vuO3JxCAwrYlGsqBytXlYRWTY5vANg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice was suoer helpful and a pleasure going through all steps making sure I had every bit of information I woukd need and answered all questions I had before I asked. I will refer anyone I know.",
"date": "2020-11-11T16:30:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "O Becca, thanks for taking the time to let us know how helpful Candice was during your rental experience! We appreciate the referral as well!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42ea3b85-ee77-4cf8-baea-5ac4dd048ae1",
"author": "Sam LaPine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYMFRn5Lwd9kANcT8rzSWP9AHC-QGa0q-x-Wo5KaqTzazwpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice helped me out with grabbing a small unit! Really easy process and would definitely recommend to friends/family. Thanks Candice! :)",
"date": "2020-10-30T16:13:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sam, we appreciate your positive review about your recent visit with us!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd9099de-4878-46f5-8183-e83e7c27b06f",
"author": "Ursula Burks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxJ4nOaswCm-m5sNkCosaukSThwamP5TmSjmo3WDKx9LvZGH67=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was phenomenal! Thanks for the help.",
"date": "2020-10-27T21:17:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ursula, we love seeing that our manager, Sydney was so great during your rental experience! Thank you for choosing Jack Rabbit!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54f20e19-9652-4427-ba7f-3f76b750185d",
"author": "Rachel McBee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOjmQwii-UPGz6BINuLImk0n7AwMAjPXjLMLTgL8v7_-wF-ZWa6A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney was great, very helpful and easy to work with.",
"date": "2020-10-27T19:56:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rachel, we are so happy to know how helpful our manager, Sydney, was during your visit to our Rosemont Road location! Thanks for sharing your experience!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f9bcc3b9-44f0-41e0-9106-8f7bab283f6f",
"author": "Denise Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzaUpOtaLEmkD7gFMREetZ2zilDXpIeq4nUJtvom37JqtY4cWj=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-24T18:51:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Denise, we are pleased to see you had a 5-star experience at our Rosemont Road location!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a22b4a07-a246-4d0c-9166-c8f7c9766591",
"author": "Andrew",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzWPWnqSp8b1nTDYb_oQJDWsydeo-K91JGnRzxN8mbTKuuNaSJgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was very good at helping find the right unit.",
"date": "2020-10-23T19:17:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew, thanks for taking the time to leave a review and letting us know how helpful Candice was during your rental experience!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53bb302c-409c-4f46-a3ba-36a8555eedad",
"author": "Dave Aubut",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtmM1AKp6cwL9UzaCewDPwJZJHSDxaRfnPSljxB3OOgaL9AUec=s64-c-rp-mo-br100",
"rating": 5,
"text": "I stopped in and met with Candice, told her what I needed and she showed me some units, the place was very clean she’s got a lot of pride in what she does!\nJack rabbit should be proud she’s a great asset.\nEnd result she set me up quickly and was very professional. Thanks jack rabbit I recommend this company to everyone 👍👍",
"date": "2020-10-16T17:16:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b248effb-2d78-4890-b65b-139bfb1272f3",
"author": "Kevin Jorden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaPnHBUGQAiKKUZCEX19YQSIBvTt1EOXkDcBglyTn7AYVcLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was very nice & pleasant!",
"date": "2020-10-12T21:47:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "094e2b41-3d7a-4ff0-b822-576eccc5b071",
"author": "Vernon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFIcxge51w-yXUUuczxX7j5Zb9a1_BJ0OZCLqBcVpgOeQKvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was great, very helpful!",
"date": "2020-10-08T20:46:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vernon, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b823a647-1602-48d6-8116-83396527fe31",
"author": "James Dawley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPYZOEluz-Qm-yGuiVIENlgNdM069AMDleM6YlqttY7TXFZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-03T18:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James Dawley, thank you for the high star rating!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "261ab1da-146a-4748-8753-80e83d57f326",
"author": "M.A.D. By:Gelico",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_q11yn1lGgFzion-SKcbrnyrU5ya9w0u7NeLun9TAwP8tHhPBWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney is always the best when we come in and so helpful.",
"date": "2020-10-02T13:54:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "M.a.d. By:gelico, thank you for your kind words and this wonderful review!",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "972777e7-c1a2-4984-a218-c426a26941de",
"author": "Mike Basto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJRwNQA4FXjEiRHz-3uChxlsw5IXwl0E_JM6QyfVF2osoIwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and painless. Sydney makes this storage business easy! Thanks again.",
"date": "2020-10-01T20:58:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike Basto, we are pleased to hear our assistant manager, Sydney made this process fast and painless for you.",
"replyDate": "2021-10-06T15:30:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5973c0ad-8546-46d9-b8db-eeec523d0f5e",
"author": "Tyler Spain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-mHHuJcqYvejUWArakT0-axi7wlCcSecGMKSpgUHplQvWMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was awesome!",
"date": "2020-10-01T20:38:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tyler Spain, thank you for the high star rating!",
"replyDate": "2021-10-06T15:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a13aa4fd-3adf-47f8-abe6-d7d1c108a6ae",
"author": "Madisyn Ransaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcJaOO68PmAu05h0LM6R7xyFZiD6SCZYCVugq2imDxSz1PmRXj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms sheila was amazing and very helpful! I really enjoyed my expirience here at jack rabbit!",
"date": "2020-09-27T14:38:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mady Livermore, thank you for taking the time to leave us a 5 star review.",
"replyDate": "2021-10-06T15:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2bcae3e5-2848-4971-9a89-de5b62e685c4",
"author": "Mindy Tarrant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxS1g6VH8d_HhUxMN3pVHH3_klFthxFK3XQuVO0xYHf1HzQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was very informitive an very pleasent.",
"date": "2020-09-26T17:13:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-10-06T15:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95213cd3-3bcd-48a5-99e3-06dd5e6bfaef",
"author": "Jorge Fontes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4NPlyv_EoNuC7pNUdIrNBxMcNd3-84uWpaGvncbi0eV-IwBMN=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-22T22:08:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jorge Fontes, thank you for the high star rating!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44d093bc-41d1-41f9-ab4f-097cde1f8209",
"author": "Vanessa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBrSiqD9PGwfTBHZ78cd0aahJ7ALD3fPn3Zc2JY8Xo0yYVUi8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice was very helpful",
"date": "2020-09-22T21:41:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81d28460-a8ef-41f2-a265-61062c020803",
"author": "Sonny Zee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLP7HFI3F-D3G_01Gm15l-fzA7eRFH6OMtfVO0hPVFTDEq-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Courteous and very cooperative",
"date": "2020-09-22T21:12:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "925eeb13-df7c-41ee-be7a-a2aabdbaf23d",
"author": "Nicole Christine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkCWfUWdng7YSkiPSeGzwvAq9QCAleu4GuS_JXYxPozzz3xK_Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer experience friendly helping will definitely recommend service",
"date": "2020-09-21T16:10:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicole Christine, thank you for your kind words and this wonderful review!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0903c2f7-f999-4e4b-8af5-a96e57129ef9",
"author": "Brian Trickler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZDZuPT99D4nDae40u_Ig87bQvmh0qj_ULs2-wPIhDTAaQ2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was outstanding, very helpful and professional.",
"date": "2020-09-19T14:45:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e69ede1c-87aa-4716-ad5c-eddba8f0362d",
"author": "Keith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWCB4lQCSkv7cOgb1Y6FUiRrzvM6VoRMIWHqWRfXxL0Oh7ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was very helpful please give her a raise!",
"date": "2020-09-19T13:10:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keith, thank you for your kind words and this wonderful review!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e41edb25-4be0-448a-932a-7c0af669bcd8",
"author": "Eric Joyner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ1wM2PWGRxKCyn658cVIYQmnlIXp4IVMmOmoyq0BOjtX_eQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-15T18:05:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eric Joyner, thank you for the high star rating!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "482f8bea-f7ef-4468-baee-ffee64858a96",
"author": "Lisa Boulden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRsdzhjjMr1vS9y8kvgmYHSH6LEdb8UVkeq80Ftn7k6k9e6vHT0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and courteous service. Easy rental!",
"date": "2020-09-15T17:50:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "40cc5e9b-9dea-4f0d-81ee-f74da0b0a7ee",
"author": "L Hawkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFflxB1IRMfKHFMroUgdPKya8bUKfagTrabOSwvaYaNEWEWHcq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people. Great service.",
"date": "2020-09-12T16:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f011cdc-d38c-4f8e-a8ba-45fe2113ee84",
"author": "Adrienne Gregory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxd_osrB7smaNP03FWLjnngkCm7TEmeD7oM4oCqLWJN6vVIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "So enjoyed working with Candice!\n\nAnd Sydney was awesome the past 2 days, 6 ⭐️⭐️⭐️⭐️⭐️⭐️",
"date": "2020-09-11T17:39:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Adrienne, we are happy to hear you enjoyed your experience with our resident manager, Candice. Thank you for choosing Jack Rabbit storage on Rosemont Rd.",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c6b9cc1-a3bc-4324-89ee-3ba8564114a6",
"author": "Kristina Amos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvXWG_Q3xY0i8i7qk2dgQVVWj0t1Fm1nCslVUgFRc6ll_VNySJgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney is very kind and helpful! She went above and beyond to help me find a good deal!!",
"date": "2020-09-10T17:35:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kristina Amos, thank you for your review of our kind and helpful assistant manager, Sydeny.",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0c7eabbd-15eb-4045-9716-1308b720542b",
"author": "Jonathan Kang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxf_nLZt3tJY_i7QgrHRQrBL_V33EhKsqEiBkvFOc5Hc82gQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney is professional and helpful, made the process easy and smooth.",
"date": "2020-09-04T19:42:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-10-06T15:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bbe35aeb-0e80-4654-8748-c1c6a5f45079",
"author": "Alison Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrxBwbB-H8wxbGoq3gmCmykfq4gt7KQGgVZDIwqccqte_PYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-08-31T21:17:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alison Taylor, thank you for the high star rating!",
"replyDate": "2021-10-06T15:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e6eca10-a4e2-4698-869b-9a4db221994c",
"author": "Katie Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUqcvfeEGZ2SioS8IdO6oa1jCDzibZaLI5HM-yzg-2_Mbe7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have several units in the area, my biggest one being here at the Rosemont Road Jack Rabbit. Good pricing, clean units, and great people. Sydney is awesome, she’s always so nice and friendly, and goes out of her way to be helpful. Everyone there is great, I wish I could remember all of their names! Thanks so much!",
"date": "2020-08-31T21:02:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Katie Greene, thank you; we appreciate your feedback!",
"replyDate": "2021-10-06T15:33:42.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a9172d40-8974-474d-b79b-a78767789980",
"author": "Corey Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeC-rBc18A2eFhrFbIMa5VI6_kvfBauTPho-AAJokmhPoq7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to secure a unit",
"date": "2020-08-28T18:36:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Corey Smith, thank you for the high star rating!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "16975097-6464-499e-b45f-b218679ed783",
"author": "Richard Tooker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIb3oLWMiIkRYot499QP8U70vb_FySZHZeWaRnSb5HecUMM-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-08-18T18:09:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Richard Tooker, thank you for the high star rating!",
"replyDate": "2020-10-06T15:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd647985-f73c-46d3-84aa-4bae6cd19ce6",
"author": "Joanna Holcomb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKleJXPySxPcwPMEHpbD2mM7F60cWZoo4oPtmWoLk5UtiwifQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney and Jacob were great!",
"date": "2020-07-28T21:21:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joanna Holcomb, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9871d1ce-0d6f-45c7-b5d7-423cb04cdca0",
"author": "William Colby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCiIDVTIMAghCTI1tQ8khpdZR1U1oCBVqZMDCH3WzSAylqgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was wonderful, this is a new experience for me. Very helpful and easy move in process.",
"date": "2020-07-27T20:24:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f554bb44-40ba-4775-94c1-95dde646cb16",
"author": "Paula Bee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgxbiZRrzFNo3eVXeaU2_u75USrBV20VfLwEeQw9lX5jFcVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good deal! Fast and organized set up!",
"date": "2020-07-24T17:40:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paula Bee, we are glad we could help!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0ccb362f-27bb-4339-9705-78ffde9688d4",
"author": "Rochelle Roman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfxgH-0XjX38iYYplaA4GWqqzSxf8y-ciEjT9ea_eOa0OqMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super nice, helpful, and professional!",
"date": "2020-07-24T14:44:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rochelle Roman, thank you for the great review about our nice,helpful, and professional managers.",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "452c9d9f-0beb-4e28-b19a-03ad52cd2e8a",
"author": "Anthony Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUKU7-X0LOsGejCoF36w1j_9EPANgRVc-hYgAkhQzm-w3_tA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney and Candice were amazing...Highly knowledgeably and great customer service...would easily recommend...Thanks Jack rabbit",
"date": "2020-07-23T19:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anthony Brown, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61976d74-5d98-4dcf-b4ce-5c24c573cee5",
"author": "Michelle Mcgee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAqU-ynydeX55mdNum8oE6Cbv5SLHTTRcnQ_UThe-lc7IPaIQl-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice and Sydney are beautiful, they have outstanding customer service, excellence in explaining everything, both have so much patience! Will recommend to many others!",
"date": "2020-07-22T14:04:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle Mcgee, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "77a8b4f9-3ad4-4970-aa39-ebca48822d6a",
"author": "Candise Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBnRadr3fyrLRbsvjd5f-XhLRv-Ghx_CJRDKplSyIj1POEBwY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was very helpful great employee",
"date": "2020-07-15T19:32:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "23af5399-500e-4614-9ebf-a9f798bd909c",
"author": "Cristina Colon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzjd_Zo2_mUv6hTHHuQO8KuWinPu_sJ-B6SOpqHsSgE3_1t_F_Pg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The manager Candice is super friendly and helpful. I definitely recommend this location for affordable storage units and great customer service.",
"date": "2020-07-13T13:35:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cristina Colon, we're happy to hear you had such a positive experience with our manager, Candice.",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0e5567e8-ab1f-455a-8148-6005be518613",
"author": "Jack Larter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7RcekomILulSsnbSk14d7k15S22Ekp8yUxqHPLDY-fBFkGGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff. Nice units at a fair price.",
"date": "2020-07-10T14:42:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack Larter, your feedback on our helpful staff and rating mean a lot to us.",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a3027ec6-c556-4e6a-a94e-f9f3fa47a207",
"author": "Sharon Butts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5Bo_MVpXTqYutnaG5kTesYF1KCuVtvf0nfGN4P4cCXssC0__N=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service, Candice was very Pleasant. Will recommend her Services",
"date": "2020-07-09T16:52:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sharon Butts, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a398fe9c-885b-45d2-b891-bbaa8a04fe13",
"author": "Jacob Tumilty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJk0r9eDJk4fpKfijnpHx4DSnngRC01fEvS3PWTotA2k1iITg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, very upfront with everything and overall had a great experience. 10/10 recommend.",
"date": "2020-07-06T19:18:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacob Tumilty, we are very happy we could provide you with a great experience!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e436b2c1-4ea4-455d-be53-69a4d39a95e3",
"author": "Joe Bray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHmv0b8HTV4Ce-zYMk5uIYp6wGQBp8xifc55ZlpTfXbnmR2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-07-02T15:37:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joe Bray, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7473f093-6228-4f50-b621-771fc6102f5b",
"author": "Eldrick Rawls",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcMYGp8teM7VzFCw8cMhsn8zzeR4It889_yr_dlTNJrZIAGg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney is a great asset to this company rental was a breeze",
"date": "2020-06-27T16:49:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eldrick Rawls, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1523999e-96dc-430e-80bf-3d3500189394",
"author": "Dawson Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpVf0HRFBdqaCFrLcV6rJBlsbtr33lzqHRvBRcdWHJp_GIiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and friendly , clean unit, and fast service",
"date": "2020-06-18T17:24:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dawson Williams, We are happy to hear that you had fast and friendly service, thank you for choosing Jack Rabbit Storage.",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "da1d2ccf-75bd-4ed8-9969-34e0a265024d",
"author": "Noble Solutions",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUjSimvIwq_B3YEXufnMfRnQEGdUqfv23N10uqzkpK7Wivle4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and great customer service!!",
"date": "2020-06-15T14:48:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kareem Campbell, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dff973af-0993-49ba-b0b8-27e784baa048",
"author": "Bestie Life",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZZu9FrTIxdqO9WDaSuYOOmaaDxVW89sONPErajYssL2gaFLM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice provided us with excellent customer service! Very clean facility",
"date": "2020-06-06T17:19:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jetaun Harris, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "bd9af06a-fb61-47b1-9a82-eb27f3b8a2dd",
"author": "Jeffrey Napisa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVgYnwZWnfeUlx0Z_FDfNrswmY4orqosExu6pe2hQN358F0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Informative and helpful.",
"date": "2020-06-06T15:44:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeffrey Napisa! We're so happy we were able to help you out!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4bfb72fe-f2b0-45c0-9e65-94a8ba38397b",
"author": "Tiffany Glenn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmHjPnNzlxRG-d0BcY_7aRdIQLBPHK8Rd0mO-VNEsTtzAT0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Awesome customer service",
"date": "2020-06-03T16:46:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tiffany, thank you for the awesome compliment on our customer service and we are glad to hear you had a great experience.",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8f8ee3e-bc16-48b9-bcf9-791cd509bcb0",
"author": "Ron Corey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqovx8geyF03Gn3BbG2JABtoow_neHdGMZZsdbGdSws6RTh9E=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I like the set up of the units",
"date": "2020-05-31T12:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "884f17a2-9ca2-4b6f-bae3-276801e451f9",
"author": "Fred B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvdQcHo3Pc96dqbvV8ezt9D1j949ue8Nj-dxe1zbFTa0yNM58O=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service today with Candice. Thank you so much for your help!",
"date": "2020-05-22T15:15:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Fred Buckley, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:34:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1c9183e-43b4-4dc1-b4ad-04a1d23096ed",
"author": "Megan and Mike Stanislow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKubfH_C_BfVr8AHvKKlcnpox0a2sWA47WYKUvI0iKnvs5_rw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The space was great, very high ceilings. Price was much better than any other place we looked. And Candice was great.",
"date": "2020-05-15T20:38:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:34:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "98e6ad12-6d44-452a-8f98-e46b0c435f50",
"author": "John Mente",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRZDmcdVDetFzJ542ZkSpb00bIseGf505-fAZ5YVZfbvvzVd10=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service by Candice...",
"date": "2020-05-14T16:08:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John Mente, we're happy to hear you had such a positive experience with our manager, Candice.",
"replyDate": "2020-10-06T15:34:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb845acb-faaa-4f70-83d4-1e752ca3c1f7",
"author": "Marvin Sharpe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4_RxtklAk1lDTPacKmkzGKLOEOwSEEXY5ef01bjGu_SEh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, well managed, super friendly.",
"date": "2020-05-14T15:38:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marvin Sharpe, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:34:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "29ea880a-5e85-43a7-8099-f6ee94fceee7",
"author": "Tito M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPXY07y-tH-wH4O7LLDoNL4oODhAopxfPLBfQqI63OgJ9d4w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney was very helpful helping me get a unit . Good vibes in the work space.",
"date": "2020-05-12T19:24:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tito M, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2021-10-06T15:34:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5fe55a4a-4b97-41c4-923f-6e359bd4b9ce",
"author": "Michelle Old",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEWO7jeDIgfxwQnMHgxdgJXZgr9PkOablxaZdkw_WD8iccwRghTw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney has great customer service!! We were in and out in a timely manner!! She helped us with all our needs at the lowest price of any storage company that I called",
"date": "2020-05-12T19:18:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle Old, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2021-10-06T15:34:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "48062902-7c2d-4401-90d8-6931da56693e",
"author": "yuedi wang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRjNaPCwL2C7rOnb0r1OM5uxRda3EksemBzPHsK7SkUaPz7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff and good service!",
"date": "2020-05-09T18:35:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yuedi Wang, we're glad to hear you enjoyed your visit.",
"replyDate": "2021-10-06T15:34:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c802ecf4-9bc6-43f3-87fe-6bee5641b0e9",
"author": "Timothy Airington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJm5cRznW2cwwwfzgCmeWhf2QJ9VKhW9eteYxffeC0z10VCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was very pleasant. Candice was very helpful!!!",
"date": "2020-05-09T15:31:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Timothy Airington, thank you so much for the positive review!",
"replyDate": "2021-10-06T15:34:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dc2666a2-1a07-4a2b-b0ec-28150add5cb0",
"author": "Matteo matty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIckmCppXUIfABGI-8YOPR5PNEzX4OU4Ss8549Cqy70QZTrew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-05-07T13:17:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matteo Matty, we really appreciate your positive review!",
"replyDate": "2020-10-06T15:34:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ade1541-ea8f-4cd9-b4a5-a8f45ce0e4d4",
"author": "Matthew Santiago",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0NAMZjdKFTg-zYAZmMzMbJKiJ6GgEMsUb9ddpGUIDKxgJ3kSx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice facility and staff",
"date": "2020-04-25T18:25:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matthew Santiago, thank you for the high star rating!",
"replyDate": "2021-10-06T15:34:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9617fd8a-f64c-48f1-b1e2-0072ebfb145b",
"author": "Wess O. Little, Sr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkpZ92heGfXeYdXXYRJOogL8n_QMgYivTnAgMAZP1irhGBMNwASg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice is very professional and made my move to storage pain free. Best place in town compared to others. Thank you so much for the pleasant experience.",
"date": "2020-04-25T15:13:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wesley O. Little, Sr., thank you so much for your positive comments about our manager Candice and our pain free rental process.",
"replyDate": "2021-10-06T15:34:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89d9b200-f63b-476c-9e84-226d33017a3b",
"author": "Brad Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjvTXJt9GkF3xR2jgz9Xaayo98n_VFPyCwcF4B5t_Hme3yGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-04-24T20:47:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brad Young, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1fb8bfec-2c05-4a1f-a3c4-fa09bc1f5493",
"author": "Tawnya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbbmqiK8Hp7O-bc9rY9CgcGOXZr0DryoXTVJ4kZJHz3gZXew=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-04-18T17:46:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tawnya Harper, thank you for the high star rating!",
"replyDate": "2021-10-06T15:34:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0dc90610-c8b3-4e31-bd69-190f81dfa0da",
"author": "Mike D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzP06WFrpr6S7AihY92WSu4B6SXF5aSLv3BM9JakfNarwxOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility, great customer service. I spoke to Candice by phone and went a short while later to rent the unit on special. Candice explained everything in detail. I'll definitely recommend Jack Rabbit Storage Rosemont Road location to friends and family",
"date": "2020-04-18T17:12:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike D, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2020-10-06T15:34:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "789dcb40-ed95-4159-b7e3-b0e143af8508",
"author": "byronpaul19",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYI09DZVS7eGMNecjPYZfQaqLVR0zPquuqKS15puZPJVAa5eYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful service and very attentive staff.",
"date": "2020-04-06T18:19:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Byronpaul19, we really appreciate your positive review!",
"replyDate": "2021-10-06T15:34:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d6903f3-b541-48bd-ae6f-5f913c03fff5",
"author": "Michael Tincher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyrljWJu860Xwj6sdSztRfqRXm1GvrcWtAUOoqNpQ6rTIMEb9L2g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice ROCKS, she trullthelped me understand everything I needed to know. Thanks So much.",
"date": "2020-04-01T17:23:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael Tincher, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-10-06T15:34:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "737701b7-1666-43ac-b81f-b7913f7fb3b4",
"author": "Kevin Mcdearmid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrvelPjYtU9034iZVY_5vofEZrrBaW4_Kn9QKMMdkFmrMf4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack rabbit is extremely furtunate to have Sydney and Candice as managers of this property. Truly a pleasure to do business with them.",
"date": "2020-03-31T13:56:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kevin Mcdearmid, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2021-10-06T15:34:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a407794-2af0-4a7d-aac2-b1a15dfc431f",
"author": "Doug Buck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcnkh-IGrPdK5Yh1JSr39q8DzD7lr81HnxJjzJzFozlphZ0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, clean and friendly location. Highly recommended!",
"date": "2020-03-25T21:16:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug Buck, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2021-10-06T15:34:46.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "67c81514-9ff2-4f58-83b2-1680ddf37d7a",
"author": "Judith Guarino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzxUh9mbxHr7ZEfB8lbmsh6Dlm9jmUu9Dg21E8RHf9UKDZ6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-25T20:31:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Judith Guarino, thank you for the high star rating!",
"replyDate": "2021-10-06T15:34:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8b3382c6-2da8-424a-96f0-e58f8fa1be5b",
"author": "Ian Daniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsvAxA3aAxjQKgxt5i_t-vLy2SDGAQTLwpu--kjuS6xCYmjHPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is great easy to work with and they are super nice!!",
"date": "2020-03-23T15:05:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ian Daniel, thank you for the high star rating!",
"replyDate": "2021-10-06T15:34:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c469f846-1a9f-4640-b895-4c43fb35c1cd",
"author": "Tracy Blake",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdStwmrX4tJeyiuUtX22JS4KY0mxCs4XFAqF5rt9shBYRDfBxO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kelly was amazing! Exceptional customer service! Very detailed explaining Everything and my overall experience was a great!",
"date": "2020-03-16T01:08:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tracy, we are happy to hear Kelly provided you with exceptional customer service! Thank you for choosing Jack Rabbit.",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55837086-d28d-4664-a73e-456f72e73087",
"author": "David Faulkner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIj0-xxDB--U87DOK65Fi_NNP9ng2HIXi_j6dnncawoxbmjrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was great customer service was phenomenal exceeded all my expectations. I was on a time hack and she got me completed in a timely manner. Thank you again. I wouldn’t use any other storage company moving forward. Also I will suggest you guys to everyone.",
"date": "2020-03-10T20:24:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, we love hearing that the customer service you received from Sydney was outstanding! We strive for the best possible storage experience, so we really appreciate your business!",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "af43b5c5-9315-4966-835f-cf8c36c6c067",
"author": "Laurie Rosenbloom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJcQBn7CP5-m_8SVzb_b_jUH-mBfXv4Ivl79HANIt3-JJ6jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney is awesome..!!!!!! She helped us so much ..!! Thank U so much ..!!",
"date": "2020-03-10T20:23:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Laurie, thank you so much for letting us know how great Sydney treated you when you rented with us. We strive for the best possible storage experience, so knowing that our managers provided that to you makes our day!",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0706f7d-db91-4f9f-b02b-2e7709ed7cc0",
"author": "Billy Holder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhss3j_3u9qq5xlGwT4bWr20pJ3n145m9iq8jaD497plHsTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was awesome, really helped out",
"date": "2020-03-10T19:20:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Billy, thank you for taking the time to let us know how great Sydney's customer service was when you visited us. We strive for the best possible storage experience, so we appreciate your feedback!",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7169a558-5277-4f9d-95fe-01afddcdbff2",
"author": "Kris Kish George",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUolrt9rgotaCqKJqsrzsqzY3fSusKA5x8uJHYwl8SZWn6vxWFVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented a unit on March 10 online and shortly following was greeted with a phone call from Sydney....I wasnt sure about size or price and she rent out of her way to make sure I chose the right size and price for my needs. great experience overall.",
"date": "2020-03-10T19:08:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kris, thank you for taking the time to let us know how we did! We appreciate knowing you had a great experience with our friendly managers and that we were able to get an affordable space for your needs.",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c6f6cb86-a008-4b71-b2a4-3fb85a5a7733",
"author": "Jessica Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXQ2KmNpabwaANgnf2LNTdtABt4RtdLUjXeLK_i1WoInZ18ug1Zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney, was great! She really helped me out. She was friendly and professional.",
"date": "2020-03-09T18:38:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica, thank you for an awesome review on our friendly and professional assistant manager, Sydeny.",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e521a1ad-ce26-4fa9-8d26-98ae36fbf6d4",
"author": "M J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtoycU11_a9cdEIFK2dUmcu8ZefCncGA1K7RBss75gOENsHw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We bought a storage locker off of locker fox from these wonderful ladies Sidney and Candice at the Jack Rabbit storage and my Mother, Sister and I had a great time with them. They were fast friendly and accurate. Thank you ladies.",
"date": "2020-03-07T20:13:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "52e0fe08-e563-4797-8223-e1892bc63b4f",
"author": "Rosa Dominguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEX2mGmo4zAyNVtGiNf2K42e8tq_Pzkp7CRAnlXfOnR8MsGg2R=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really fun experience, thank you for helping us out with everything with needed and more. Thank you Candice and Sidney you both were really fun and super helpful. Can't wait to see you both again! 😁",
"date": "2020-03-06T23:09:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Glad to hear about our funny and helpful manager, Candice and our assistant manager, Sidney, thank you for choosing Jack Rabbit Storage at Rosemont Road!",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5f96e335-dda0-4c93-ab31-ae8d8aa1e283",
"author": "Sefora Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITv2YxtSJfFsPdxVhQe0gKloUzn5ZvwaneyS-Fp_i-717NaQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice was kind, warm, & patient. Excellent customer service.",
"date": "2020-03-05T15:20:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review! We are glad you received excellent customer service from our manager, Candice.",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8125cdb7-165e-4d35-8eb0-86a9b551bc8a",
"author": "jasonbunton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7bVaan4XwZU30b_rRYF8Jb9On-B60yLnGJ9z4A16heuWrYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was very friendly and helpful with assisting me with finding the perfect space for my needs,",
"date": "2020-03-03T21:59:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad Sydney was able to assist you in finding the right space!",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ac272771-b52f-40f9-9bf5-1b3eb5d1e129",
"author": "Darraill Gaines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQA47V7mKBnCcPUIi0EV7pX0KWC7kpESoHlWo7PZIBxG6Eqg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always love jack rabbit storage. Candice was very helpful.",
"date": "2020-03-02T15:22:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darraill Gaines, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a59612b3-2987-456e-b7f6-cb01eafab5f4",
"author": "a hag",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPEQZinHOPlMfWfjrDNFVx494N2RgjSZKJaIH54P2ecC9ccA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was very helpful and knowledgeable",
"date": "2020-02-28T19:51:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with our manager, Candice!",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ffa0d90f-616b-4197-8909-197078fde873",
"author": "Nicole Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnxWX20ghwkoGTQsQqhZVykXWfbtfEP5UKugkpYBM3FKQZlAZd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sydney made my experience incredible. She showed me several units to make the right pick. Helped me get thr best deal I couldn't couldn't be more happy with my choice!",
"date": "2020-02-28T01:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicole Carter, we're happy you found our assistant, Sydney to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b4b7ef8b-c60b-4870-814d-451c797c9b4b",
"author": "Nick Siewers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImK6hBkjKJimoGXi1mC5wTnrNpwzs15O-z23rTJaRa_9lB4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candace and Sydney were awesome!! What a friendly, professional, kind, and courteous group of young ladies.",
"date": "2020-02-27T22:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nick Siewers, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ea10a52-bf75-450a-a90c-9eb1772b5927",
"author": "Miya Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbEa-7_zp-NIm46meZdD2Ps1rUmm445ZZF3UQ18_5ONejr_I9eUQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is my second getting service with Jack rabbit. Absolutely my favorite storage facility. Sydney gave me the tour and my options. She was very knowledgeable and helpful. She is a sweetheart and made me feel very welcomed. Customer service was excellent. I reccomend everyone to this location. The prices are great and affordable and the facility is well kepted and maintained.",
"date": "2020-02-27T14:47:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with our assistant, Sydney.",
"replyDate": "2020-10-06T15:34:46.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8aed80a5-befd-421b-9bc4-efebea899c7e",
"author": "Jeffrey Povar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQnqgMTU9NDOALd9HPbCpyQXf0D2XsiceELJlUjbcLtYsrDY5W=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful sydney and Candice were great.",
"date": "2020-02-21T17:56:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeffrey Povar, we're happy you found our staff to be so helpful during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b1daac85-0d28-410b-a827-71c903d91e9a",
"author": "Soverign Cathlin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmbS-mfBEVpOpDsp6JNGZ-nrCS_fNWgcfDX-4FSgU6Cp_9H5MTBA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean unit, great customer service. Very helpful.",
"date": "2020-02-10T14:52:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f6201a09-be63-4952-8471-27811cfbcc91",
"author": "John brink",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7P2HTTVZdCqNaEOVTtERmItQ3XcgnFFUsi6ovfxoET2hcjwwu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good customer service.fast too",
"date": "2020-02-04T18:26:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb3c5b60-4ceb-49f7-9c8d-103ead8f12dd",
"author": "Matthias Kittl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJujU0jrVgocRsQGS2hIgWBeMufqeOU4WFPsmP977ZjcoCokBU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kelly set everything up in a helpful and efficient way. Sydney was super helpful and friendly when I arrived at the storage unit. Both were very professional. I got a great deal. 10/10 would recommend.",
"date": "2020-01-17T17:32:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matthias Kittl, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1dc4c59c-c8b8-4e12-b4c7-511120489a74",
"author": "Nick Magaña",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5y61Cc5BSBbOD2ZHU2VZ9qHwZa3YNlmnmAa-0FdKTkvWqXmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!!",
"date": "2020-01-16T20:10:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14fdefe2-0318-441e-8070-92c6a2680afc",
"author": "Rohan-jae Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIXCgTNQReAFskuLwOxJ_CEbr5AEQzbLW6_IwPSs43rWUe8fdE=s64-c-rp-mo-br100",
"rating": 5,
"text": "great customer service",
"date": "2020-01-13T19:49:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76c65093-b974-48d9-b067-c06ec66cce4b",
"author": "jeffrey white",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAtpQDcarOGpwocMsv78u5-52IipkJ8N0oqB68CVFvxnihIA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-01-13T10:59:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeffrey White, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3cd59c33-38e7-46ac-8c9f-4aa3b3cd14f1",
"author": "victor hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFtutkN1QtRfzoWkVal8Ug_oulsB_MxGyYaCbeG3I71TURGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was awesome!!\nShe made my unit transfer quick and easy! Very polite and great customer service!",
"date": "2020-01-09T23:48:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Victor Hill, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "df25f0a8-d026-4100-99fe-624148b1ade4",
"author": "Eric Law",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuifZ6dRt5GNJAL6GyWMxHT_2AE4mHQvtOi8W0wrjIAmcSkmWd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was fantastic sweet very very helpful. She was a joyful of fun being around. Looking forward to remaining doing business with her during my visit to my storage.",
"date": "2020-01-09T17:21:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eric Law, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "71f63d93-682a-4090-a439-fcf9099ec5c8",
"author": "Jake Schmidt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmIkFt5W-pPsBmJlqAJ0Ugrc35kxXH7vRtuI98-NB2l4VXuret=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice couldn’t have been more helpful and quick with the service. Great experience!",
"date": "2020-01-08T14:20:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jake Schmidt, thank you so much for your positive comments about Jack Rabbit Self Storage and our manager, Candice!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "186a26c2-0501-4c3d-8b25-7f83d94b4fd2",
"author": "Charles Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRbzYrQWISyhB8Ema5Wf11IJI8TPifdecsKwdl4hL8gr7O2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-07T19:02:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Charles Bradley, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "adaa4694-5a14-4951-b9c7-eb9f299bf60f",
"author": "Delorean W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY_MbZQ2EncvyyV774hfXbQKcyMjseZGZsklSD5hbjQ-pbLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sydney was wonderful. Best help ever. I found the right place to store my stuff.",
"date": "2019-12-31T17:21:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d13eefc-5689-4bd3-b8c0-dabe4ec7dad8",
"author": "connie moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWaxQ4jvWXz_5CnjvQdj_UQp2molsG3NbEZrU0DFVsUF8rQseG=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-12-28T23:38:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53f25e39-303a-41da-be8f-3baab95a74f6",
"author": "Nehemiah Robbins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJV0uY4Qk9krPBN3h8wUq6uSAxDVnxJ4v9mK7JljedKYHfPeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is extremely friendly and answered all my questions. They even made great suggestions on helping me move into storage.",
"date": "2019-12-28T15:22:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nehemiah Robbins! We're so happy we were able to help you out!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "51964e28-34bc-416f-95d1-c0badd9e3285",
"author": "Alex Osborne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvul9xTAX4gbvgxA340Y5o5DwjzEAfisSzlCLbAedPDxm7fA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-27T19:13:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alex Osborne, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ccdacdbb-bd13-48f9-bfb7-2f7b3f0fa289",
"author": "Beth McOsker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9Iq47TYxZGEkfHfulXWBXf2wTm_5gxEh-vD7jmV_PY2GH_jGYdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. I need to change my unit to a smaller unit and to climate controlled. Sydney has been very helpful and accommodating.",
"date": "2019-12-25T13:31:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f1c886dd-ff13-4822-9640-b62d6612012d",
"author": "Bobby Gainey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLONkvBly4bsk5tcGJZfvr383GKIbQmTeeTQ89cJ8fcUYHKoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-23T21:47:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bobby Gainey, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c8a911d-cb22-4c3a-9c9e-6010e6eb6836",
"author": "CC",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVb0vSf6pcnkH0SCKdxwrjKAJ3Z4Fx83X_cIlL2jptz2fpRjDCf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I researched Jack Rabbit storage online & thoroughly reviewed their website. At the conclusion of my research, I gave them a call & had the most pleasant & informational conversation with Sydney at the front desk. I went in the same day & Sydney was already gone for the day but there were detailed notes left on my account. Everything was explained to me, my first month is free, it comes with a free uhaul, no contract, the space was nice & clean & the bathroom was so freaking clean!!!! That meant so much to me because I HATE public restrooms. I love it here & the great customer service was definitely my deciding factor!",
"date": "2019-12-23T18:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ciera Jernigan, thank you for your kind words and this wonderful review!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "795d24e4-6cf0-4aba-b273-097351a7b44d",
"author": "Mia Worsham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXduVF59JvggtezEH4lgzTbVOt3ShwO00wXoj6xuBIKLWyF_vPYYA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Helpful friendly service. Candice welcomed us with a smile.",
"date": "2019-12-07T15:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mia Worsham, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "564ea9d4-1849-4ea7-945c-18a28e2fdd91",
"author": "michelle gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwax_B-djJmsFoyehW5oqOoem9Kotgbl_uc7nwqhf347STiwEsVA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean friendly awesome.. exactly what I needed.. candice.. the best ,friendly person that helped me..",
"date": "2019-12-05T21:40:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michelle Gonzalez, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:34:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "576201b3-e6f8-4b94-a12d-2809a980e9a3",
"author": "Travis Hager",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXS7xbm1NFcqWVnnq3QpBTVNJosTlDCEHXPeQ4edIZCF24TibIE7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great so far. Fast, friendly and very informational. And great prices. Would recommend to everyone. Thanks Jack rabbit for my new storage.",
"date": "2019-12-02T22:03:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Travis Hager! We're so happy we were able to help you out!",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a32acb84-c17d-4bba-86d2-00c1a0050491",
"author": "Mike Ferguson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0clvIsmf6_8Ut0RqqzKYBXZ6y5VvLJCA43Qk4cdTYK2guBCGo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "From the first phone call, through the contract explanation and sign-up, Candice was thorough, friendly, efficient, and helpful.\nHeartily recommend Jack Rabbit for anyone needing good clean affordable storage.\nAnd THANKS to Candice!!",
"date": "2019-12-02T18:48:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike Ferguson, we're happy you found our manager, Candice to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e409c7a8-f707-490b-a20a-a5e2c3ecd900",
"author": "Antonio Stokes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoGlMQfxowYYwDoROav71nuUNkAJlerGvsYIfIGCnQjTfeDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Helpful and fast",
"date": "2019-11-13T22:03:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a714b04d-b441-4461-9102-aec1509e20a5",
"author": "Kelly Rosado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXpOy1SpwKe3xFkikqn2PffyJGi2w9kEHyntCupOZM-Ehhhlz_9g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-11-08T18:13:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kelly Rosado, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cec5f1e5-1e2c-4d62-956d-4b3dee8e0a6b",
"author": "Sara Craig",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3aM40KwGh3DMmVODrPpFdhmFRyVSlm_gczPmlSXmzZbq7Vw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-31T20:55:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sara Craig, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a0db08c-5853-41a5-84c3-3d8f7d7ea53f",
"author": "russ Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUt9vtN24FHPhv4x4J1dFFRv-5Mu-c5vjojweJ1EQDncq07Qxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-31T15:07:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Russ Taylor, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a0f7c3d-41d9-4b0f-9a38-b045a3423aef",
"author": "Alexis Maldonado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTA-2B1EW9kI78iwogdfIYdJsQE-nNmRBKn9WnMd5zNv5ltQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-28T21:04:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alexis Maldonado, thank you for the high star rating!",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ff2805e-ffbc-4a7f-ad8f-ce72f9e2d929",
"author": "Lee Clinkscales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzn_gcC1fmhZFnMPYYFkkE7BWig3t-8xKXMqG7um0hHWQoj4aF=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-10-28T18:55:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8723a87-73c2-4814-ad55-1d8c661ca235",
"author": "Susan Bishop",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1r31iJsfOZX1tVowelRjnncLE2-7FtwyeKvX5zBaHluMbWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good customer service.",
"date": "2019-10-24T19:23:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Susan Bishop, we are glad we could help!",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c70f0bf0-0dbb-46df-a028-9c3629d27504",
"author": "linda jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4b_1Z7w7KtGLs03vLb0KzYmDiK9IxiAcuVTtbPUbU5QwO_A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very good explanation of how things work, the unit was nice and clean.,very helpful.",
"date": "2019-10-12T16:20:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "54c45a41-6548-4153-9d4f-64b2bcd43c97",
"author": "Jamar Gary",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVT-7aztXq3hIXxgld-JiFtXRVcVKnWxAVSFD7NMRm_numIaqVf_Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice was very helpful and explained things very well. Quick process",
"date": "2019-10-07T17:10:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-10-06T15:34:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "987db29b-b59e-41b4-b02a-72dbc1c66611",
"author": "cheryl emery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnflsTMAe8K3HFoM7oNEZ4E525bOl2uOSmoEwSCgbsjqghBUE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful!",
"date": "2019-09-28T15:14:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-10-06T15:34:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b4bc64f-b59e-4766-8ec2-89fb0d14e517",
"author": "Kyle Sawyer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXp11IhibF8Tq26bGS21Xgg1BBKGIgigiZJiH11o02u6m0FWVwO=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-27T00:34:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kyle Sawyer, thank you for the high star rating!",
"replyDate": "2019-10-06T15:34:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1236e838-eb65-45e4-9bc3-919c167d08fe",
"author": "Alyssa Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4oCGdi_ODAltmCBJJdOmEE8_rUTsUJ7uZ7UEGc2YJmK2lfm0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was amazing at helping me! Showed me multiple units, gave me all the information with added fees upfront. Super nice to my son and other customers that came in as well! Definitely the cheapest storage place around but still a very nice place with great people working there!",
"date": "2019-09-20T19:14:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alyssa Morris, we're happy to hear you had such a positive experience with our resident manager, Candice.",
"replyDate": "2019-10-06T15:34:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "fdeb7501-5cd2-45ec-8753-7f5cb615f874",
"author": "757 Flores Construction LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBpd47RUH89dSPtyYk0wzq4axkGtv7-dhlAzXj7cC0oHBchEzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good servicio. Clean units.",
"date": "2019-09-20T15:59:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-10-06T15:34:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e166eb17-7c83-4b4e-b71c-8c8a776427f6",
"author": "Danielle Newby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-ChM4ojZXItaUWXP6kfZa7RpdjLZPo_JFxsWvZvyQ78QiZqxI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came in and got everything I needed in a very timely manner. Candice was wonderful and very helpful.",
"date": "2019-09-17T21:31:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Danielle Newby, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:34:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1aa38158-3d1b-4b2d-8d9b-306ae601854b",
"author": "Hero James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfjvq-qFo6SY-XX4ayhKwfnDDwTaMAcXt4c889hJRS-x6Ud6U=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is great. Staff is awesome, very impressed. Everything is very clean, safe, and well kept. Unit had nice lights, walls, door, even the pavement was very clean and well swept. You guys are doing everything right. Thank you so much.",
"date": "2019-09-14T15:19:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hero James, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:34:56.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "83bb7d3e-b5a8-401b-8928-5b0cb9d04d35",
"author": "Trevor Clarke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPaT6-NBfO4YO0WNEJ7uE17Nf8kiqdC3On77dRP9tMUklAhZ4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome staff who always understands exactly what I need!",
"date": "2019-09-14T12:42:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Trevor Clarke, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "77e02855-b99a-4284-8961-ee54bc19ef1b",
"author": "kyle foulke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJ0tSfM6Cb8Eg1PQtzcTImLCt4jeVUUqsw5mITEQutmbd99A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful experience. Very helpful and knowledgeable",
"date": "2019-09-10T16:03:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kyle Foulke, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9cf17d08-258f-4f4c-85c5-9fdc51583c8a",
"author": "Andrew Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoAvujCsU-sY7uzpjfDqsMCngA3TV4IAAS9i6uCyuO-GTx8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to get started renting here, staff was helpful",
"date": "2019-09-10T15:42:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrew Harris! We're so happy we were able to help you out!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba0b430a-f345-4cef-8775-32818a56eb5d",
"author": "Xavier Ade",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2rsEcP2k_2jFpudR-f1gCWP5hpXnySedjBE-60vciuKukDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, very helpful, and pretty cheap if you’re looking to get moved in and out quickly.",
"date": "2019-09-07T15:07:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Xavier Ade, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "988d7cd1-b9a4-4ee5-ac87-4e7685722624",
"author": "Natasha Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLWq5cOelXp5KpyZWm8ewv2r8wdXb_MoFYgqztJjUbcQ5hgXI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and helpful.",
"date": "2019-08-20T16:14:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Natasha Davis, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-10-06T15:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b457a6e0-66c7-4590-af1d-e8805dd5fc6b",
"author": "Sam G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYtz07hda3TcPe8wDl4u8TCtdVonBSJ7VwdQzTaY8tLoeG1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice staff!",
"date": "2019-08-10T14:41:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sam G, we're happy you found our staff to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb2e159a-1a19-43a6-b154-d1e380574edd",
"author": "Jacob Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTL3UfZFdJUvFZf02SwCqC1IyyVAO2LZGUijEzEbNtEuxmc04=s64-c-rp-mo-br100",
"rating": 5,
"text": "Greatest day of my life, they made moving ez as can be! Simple and quick and clean units",
"date": "2019-08-06T16:52:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jacob Wright, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3ded3da2-0da2-4ac0-9c4c-99dfea77de04",
"author": "Michelle King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaydt5LYmPATZIzqZDlwLqtIiXl9YugKQdmxuJXRJlLCh7EoDF=s64-c-rp-mo-br100",
"rating": 5,
"text": "great customer service helpful",
"date": "2019-07-31T17:55:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michelle King, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f8577224-bd5b-487a-bcd6-c96f7f379be9",
"author": "Noob Saigon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJCCFrhiX-Jhr8tkKJrlDGeTYj2keZHP_-A7QxjEjRX0pRsf-M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Candice !",
"date": "2019-07-27T19:02:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Swishasweetp, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48c52fdb-ef72-47fd-8a84-ddbcbb84cf2c",
"author": "Laniyah Hargrove",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLC_T0sCHT3gNS0EfydJaDO5NZsM513R0xtn6EfgXkB5QH9IA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Quick and easy. Candice was helpful.",
"date": "2019-07-26T21:28:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f40b7f01-34e8-4a01-9ef8-1c8a6f93bc43",
"author": "Dan Wilmouth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5JBItROWc_k5114MMNK0BId5om5ixRGs2TIV39pvQk3IpcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and knowledgeable staff",
"date": "2019-07-26T15:34:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dan Wilmouth, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "940024f6-1629-4c38-bcf0-72ba40272bfd",
"author": "xargs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgq5N-YzS-Tb-AayAovy3F6Vai6iZJsl_r9A1deKJIACinz00=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice was super helpful on a very stressful day. I was not sure what size of units we would need, and she took me around in a golf cart to liik at the different options.",
"date": "2019-07-09T19:46:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tracy Carpenter, we're happy to hear you had such a positive experience with our manager, Candice.",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "817fc52e-beec-4bfb-a8f9-c2d284a2e820",
"author": "Donald Rodgers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK_joyiSlvIf0TaodtAMX3qMY85FwoqPi-SEd-3SkKX0PNDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was very helpful friendly and professional throughout the entire process.",
"date": "2019-07-07T16:18:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donald Rodgers, we're happy to hear you had such a positive experience with our manager, Candice.",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9fa5adf0-123e-4c3c-95f4-47d10ceef794",
"author": "David Essex",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFGJhzsm596oksM8rUTv-wLXYAbwEGyXofg_og1_V1K5W8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service",
"date": "2019-06-30T17:27:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David Essex, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0889a946-3893-4d0d-b0cb-a0033511d5ff",
"author": "Josephine Sutton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJChBd9A4Gm-8S94k7BnLfUAAeUiywc4H7Y3ULJYaVR8MoEQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Naeemah is wonderful! Smart and knows her stuff! With her Informative, helpful, professional and resourceful nature she definitely helped offset much of the anxiety and stress which generally accompanies the moving process. I highly recommend this storage facility. Their people (Naeemah), very reasonable pricing, convenience to the highway, cleanliness, security measures are all top notch",
"date": "2019-06-29T16:09:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Josephine Sutton, we're happy to hear you had such a positive experience with our manager, Naeemah.",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "27e65bdf-f52e-4693-9635-348666589e07",
"author": "Grant Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsd_CDv4TIA5_f_uHcGBHX0XZLqIEoF30WPqBRcMM71L5A-LS8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-06-24T23:12:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Grant Parker, thank you for the high star rating!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d776e93b-c9c1-415a-a949-68cf38a4a12e",
"author": "A O",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6E18-rFWHMsvXzV1L0ZYFnt8eDlMacv_lBJtdL6uM7WseP6I=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-06-22T10:53:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Arlette Odom, thank you for the high star rating!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "076ecf7f-250f-4f38-a017-69da418980b0",
"author": "Keith Houtwed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSjdB53HtO9f35GDo8rxmNV9xRzuVZfpylHrgAl2dgBePxDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was incredibly kind and professional. Unit clean and easy to access. I’ve used before and had no problems. If you go anywhere else you will be disappointed.",
"date": "2019-06-09T00:02:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2019-10-06T15:34:58.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "37eb0cd4-f49d-4c5d-b17a-91b70340f8c4",
"author": "Neek Norview",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZtWDFod7dqQ5EKS5R2sd0Je2HoqIixe4q--CHITXhA8M-SA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice was very helpful and polite.",
"date": "2019-05-30T17:06:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Neek Norview, we're happy you found our manager, Candice to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "620106c5-2632-43fa-a668-00b03704dabd",
"author": "Barbara Warstler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW11ZeK-QMLNS_TUu49U8voHBAdjWkh4HGrmoaixBvp9ov7m-8D=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I called and Candice answered the phone. I had a lot of questions and she answered them politely. She also is knowledgeable about current promotions. When I arrived, she knew it was exactly who I was. She showed me the unit and was very impressionable. She's very friendly and definitely won me over.",
"date": "2019-05-30T14:56:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Barbara Swiger, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d0230b3e-6142-481e-8aee-7ce15cf5680e",
"author": "KayKay Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVHsWr0lj_9DvkNEfZOIVO4VzMDFJP2_OoJUbyi9zgE8STLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was very wonderful and extremely professional",
"date": "2019-05-20T18:05:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kaykay Boyd, we're happy to hear you had such a positive experience with our manager.",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a473e39-1287-4a45-9045-e04a1bf116f4",
"author": "Lacey Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVDEvMwLAiq2GwY4uhpyf_AirMNr3RjVWyUcF3mb-smw-TKN2oLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice staff and also very helpful",
"date": "2019-05-19T14:40:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lacey Wells, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8e2f2120-ff91-48c7-a1f2-92a1dabeee0f",
"author": "Thay Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5Oa3Av6FRLtPiD3yi1CzsCYH0EmrqMoesxdLW01og5y2Sow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very well kept grounds, Candice was absolutely lovely.",
"date": "2019-05-17T23:44:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Thay Davis, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66e265c6-d945-4724-b340-6d238b80b610",
"author": "Everett Dougherty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWPyZEw1O6ko1UvaVHS2ilJUaKAQwaJnYWeisX6IhxPP_9Wpe8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, great service, wonderful manager. Very clean. Good prices.",
"date": "2019-05-11T17:03:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Everett Dougherty, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7f76526e-296f-4795-81e0-21226b63c193",
"author": "Teri Held",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2-X8WZvpe1GNPYlS0OGTRvUe1I1vCCcH0O3Kne8A4fVimag=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady who helped me was very helpful explaining the info with me and getting things set up. Would recommend this place.",
"date": "2019-05-11T16:44:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Teri Held! We're so happy we were able to help you out!",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae93acec-29c3-4b5d-a6b2-caf13b7eb723",
"author": "Blake White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXeB04xVeWd6nltRDR5nsD4JNgjE5ljkAGIg0wCWOL9rhLDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Candice was wonderful to work with. Answered all of my questions and she was so helpful and nice\nThanks",
"date": "2019-04-28T17:56:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Blake White, we're happy you found our manager, Candice to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dfac6ac7-1361-44fe-9591-7f53ac718f72",
"author": "Nikky Babes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJp78FTaGvw5VGUxtu5t40pMAeBVuXW9XTlpGxiGHCTjlLgKQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Candice was really nice and helpful. The property is neat and very accessible. I recommend this place.",
"date": "2019-04-20T14:44:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Omonike Adewuyi, we're happy to hear you had such a positive experience with our manager, Candice.",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b2103e7d-c75b-4bf6-ae05-a007307eb9f6",
"author": "Crystal Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8XeOp_40EmXtN81WSMHpGiFCasI8vk-TwPeHlvmco85l-ze3u=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service by candace awsome lady",
"date": "2019-04-19T17:31:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "I Luv Wolfdogs 2019, we're happy you found our manager, Candice to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe7b7acc-c66b-4c7a-a5a0-68cb4eceb00a",
"author": "Archie pulls",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAy25sVotMMdjjcK6Gq1fLEUyk1KTccbermZXHqwVt8RRg61JK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean place nice people",
"date": "2019-04-18T14:17:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "47a41fdc-616d-419c-b21d-f54d751243fc",
"author": "Blair Belliveau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXawmzmyisSCVSsbNN0yluSYESQtxBYV_ozPxCnNCdBdae2Y1Cj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great, courteous staff with very affordable options",
"date": "2019-04-13T18:45:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Blair Belliveau, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9f67a2fc-b316-4d9e-bb8e-5fe41a0578ae",
"author": "adith torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfsGUGV_QNm5QVHW2Z7vdLK8Mk8k7sVhyDWOIpxnwodEEOyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Candice was wonderful and knowledgeable! Place was very clean. I would rate 10 stars if I could!",
"date": "2019-04-13T16:12:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Adith Torres, we're happy to hear you had such a positive experience with our manager, Candice.",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "718f2e07-3489-464b-9fcf-43398095de56",
"author": "Joe Dice",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEfD92VIZmJHD6kPaCtBd9muGv7xOvzmd2xM-BMldUn6E80Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome great tastes friendly accommodations",
"date": "2019-03-21T18:03:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Private Uploads Only, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6d3f7b53-7922-48c3-b0f6-9db117805e1f",
"author": "Kenny Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgvm-Sd7FrcnqLJ0jcPmoJQDQmaV9w4n9GK_S9jSCqmR3ksA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "At a very terrific experience that Jack Rabbit Rosemont Road",
"date": "2019-03-18T16:23:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kenny Edwards, we're glad to hear you enjoyed your visit.",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f77fdea8-3169-4bf0-9c86-22d76ce59632",
"author": "Dave",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzmZfeH3dThIEQQxoV5v2yHurM4vr90LST59zvOgKr8DrR=s64-c-rp-mo-br100",
"rating": 4,
"text": "Staff is wonderful . Facility is awesome !",
"date": "2019-03-13T13:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dave, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6fbb841a-c839-4d1c-b9b3-eda70c979a17",
"author": "todd killion",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuZbIH_NKJnbNAvmxsTS30n3NlUuW4DVg65Li5gWGHec3bmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Loved it",
"date": "2019-03-09T17:32:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Todd Killion, thank you for the high star rating!",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9db0597f-282b-464e-a82c-4b3d94626fde",
"author": "Autumn Piper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWE7balhfcVt8zb9QOvr4iqIAUftSBWek1RE91-fSEdrGo7XFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "EXCELLENT SERVICE!!! I called and asked if I could come look at units to get a better idea of size ~ they said \"yes, of course\"...and less than 30 minutes later, all my storage nightmares had been resolved! Highly recommend you go see Roger and Martha! SECOND RECOMMENDATION!!! ~ likely one of the worst days of my life was when my movers brought my property to the storage unit. The company was terrible, but Roger and Martha went OUT OF THEIR WAY to help me in every way they could! They are THE BEST!!! THANK YOU!!!",
"date": "2019-03-08T18:34:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Autumn Piper, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:35:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24cbb70d-92ed-428a-8f99-88f42fcbdcf2",
"author": "Dave",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkcE6rIhgtmBO0u4lSvCxQwNPMDa-yJTycHK5yMv0t05LKJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Charlyn provides Great customer service and knowledge about the facility and the storage unit. Was a pleasure workout with her on this.",
"date": "2019-03-04T19:11:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Soop Money, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6dfe4cfa-d7d8-43db-83e8-002805140d1e",
"author": "Howard Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOjwVcZYkC33VTcQ2KfH8PVr1w7h9WF4IVouuFaKIKer9viA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Rented a storage unit today. Martha and Roger made it a easy choice. They were very helpful and kind. I didn't have to look any further. Thanks to Rodger and Martha.",
"date": "2019-02-28T03:10:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Howard Brooks, thank you for your kind words and this wonderful review!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2057a5c3-fb84-4562-a809-9932380ecebb",
"author": "Breona Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyOL54Oirsj04cXoFonRYNHavzV-Mc-K7wKKimOAxrh2-07w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super nice and helpful !",
"date": "2019-02-27T18:34:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Breona Hernandez, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "185ab118-422e-470c-9296-a0fc61e39dba",
"author": "Kitty Nails",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSoGyEimES8UHP7TRrfRMDSk90oE9XgNk2VRBHIiR5o2YfEVly=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roger and Ms. Martha are the greatest so wonderful and such beautiful people. My experience was always a good one feels like family . Wishing you all tge best 💯💖",
"date": "2019-02-27T18:28:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "They Tried That, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "73d229a8-ef0d-4d29-bdae-43b97f6b0d5d",
"author": "Sherill Espinal Medrano (Shera)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtyDmy6c8fYiMh5aF6VHiwxSmKzZHSz-GkCsZhzrxig9bKLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely awesome!!!! Great service and always able to help with any questions or needs. Rober and Martha put costumers first.",
"date": "2019-02-27T01:11:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sherill Espinal Medrano, we are very happy Roger and Martha provided you with a positive experience!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b6e92510-d0da-4fd9-9fec-f2df2d5e62f6",
"author": "Jacque Sotomayor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuP9NOYby7ubiXrOJU1H9X4t2pPdGCIU-XMLPc0ZnPj7gEjYb-=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had my storage unit for some time at the Rosemont Road location. It has been nothing but a great experience. They are always so helpful and always very professional!! If you're looking for a storage unit, without a doubt visit the Jack Rabbit on Rosemont Road!!",
"date": "2019-02-23T19:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacque Smith, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e61ed14a-c487-4baf-9a5e-3f7c28431609",
"author": "Mary Pulliam",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUJV21rhl8Zj3d2ljUSzKBkHMjItoPYyiHHK_QcEZv_E_9lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, perfect size storage sheds, and amazing prices. Highly recommend for anyone just moving to the area or needing extra storage space.",
"date": "2019-02-21T04:40:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mary Pulliam, we are so happy to read such a great review about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8c48445c-1111-4d92-b708-588f74240bc8",
"author": "Tyler Presley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKojngXd3APLRrYDR1BjJLvPCLluuCzdhsjblkbpQLcul8zOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just went to get a storage unit and the place is very clean and the staff are very knowledgeable and nice to help you get the best out of your money. Roger and Martha keep this place well kept and I would recommend anyone thinking about here.",
"date": "2019-02-18T23:36:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tyler Presley, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3f7a5ce5-4677-4266-9356-3034bb19bf0a",
"author": "Dustin Bishop",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITC8--qkrSjIq-z9DPYZvzYVlh9OOvc3jcFfpeG0htCBd3Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great and friendly service. Process was quick and easy and associates were very helpful. Great place!",
"date": "2019-02-17T00:55:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dustin Bishop, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a049289c-026a-4c5f-b4db-873882e4c487",
"author": "Lesley Liverman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRdlCAP3rsCW8m30-WHxZII-dSHtl-LRswlMgmSziyCKaD2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at the Rosemont rd location was EXCELLENT . Roger and Martha were very helpful, professional and willing to help in any way! We wish you two the best!",
"date": "2019-02-16T22:30:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lesley Liverman, thank you for taking the time to leave a review for us at Jack Rabbit Self Storage and our managers, Roger and Martha. We're happy we could meet your expectations!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eacddf94-7acd-422f-bd4a-ecb555556566",
"author": "Heidi Jeffreys",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRcwtCsCLZ3kRm9rFpvCU3VAvVim3MlC4WFTUptdXEKR6ykRs=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been storing my household effects at Jack Rabbit on Rosemont Road for the better part of two years. Martha and Roger are a delight to work with! This facility is always clean and feels safe no matter what time I go by my storage unit. I highly recommend this facility.",
"date": "2019-02-16T21:49:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Heidi Jeffreys, thank you for your kind words and this wonderful review!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "57b5b7a6-0e07-4242-b001-96a238201c4e",
"author": "Michael Krolak",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxNS7VBur4UkG1j7UWyNZEbyfYvCAeRo2ljXVkD2093MPvwl8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Top to bottom wonderful experience. Everyone was very pleasant, welcoming, and helpful. The unit is clean as is the whole property. I feel at ease leaving my belongings here thanks to the security measures Jack Rabbit Rosemont has in use. Very Secure. Very Pleased. Thanks!",
"date": "2019-02-16T01:28:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael Krolak, we're glad you had such a wonderful experience with us!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ee2cd08a-95bd-4d93-b680-949802caaaae",
"author": "Meredith DeBenedetto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXEHiewJKcTCcKlNYJ4OekDGLd2gAVFrr8xgcAD19kNUI67-b4vA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean and the managers are great. Easy location too.",
"date": "2019-02-15T21:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Meredith Debenedetto, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "01b47833-090c-4363-86fd-e7fccdf06eb1",
"author": "Jenna Culpepper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrUQgciHyK0SlM5R5W-0CQmkMHzlGh0gY2W6H5DMhS3_Zkig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service!! She was very kind and very efficient. 5 stars all the way.",
"date": "2019-02-10T16:21:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jenna Culpepper, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "958a9e38-0777-4683-8e45-1ec55dba461c",
"author": "Khadijah Gault",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKFnoCktjsujK4iiJWxM0edE9LimklqfTU9WZa2qi3T-FOkgpv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Where do I begin!?....EXCELLENT SERVICE ACROSS THE BOARD! I’m more of a visual person, therefore I need to see things before making any decisions via the phone and or online. The minute I arrived Charlyn was eager to please. She answered ALL of my questions and showed me the all the units I was inquiring with no hesitation. The next day, after making my final size decision, I had the pleasure of meeting Roger and Martha and they were AWESOME as well. GREAT CUSTOMER SERVICE and VERY accommodating. Awesome team!",
"date": "2019-02-09T22:27:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Khadijah Gault, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2259d043-65dd-4f45-80f4-86e653b77028",
"author": "Andrea Bright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZDBPr50CMmBD87IZP9X32mlfhJjCJ5RJhk9Cq55-kI_GFBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and well kept property! The staff is great! Very friendly and helpful!",
"date": "2019-01-29T15:43:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrea Bright, thank you so much for your positive comments about Jack Rabbit Self Storage!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a0eb23fb-5456-4c06-89fe-45ffccc57b70",
"author": "Andrew Fernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcJ3TJ1h24ygiOosOw--oCFY1loqfDrp2wtlnUxAE3d9peew=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-26T16:35:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew Fernandez, thank you so much for your high rating!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2d1ae3d-393e-48f1-9f65-08b2fdef8731",
"author": "VIRGINIA WELCH",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiTTrPZKB1mJo4X-daOs-oDaX0PCn4FGe443CHVnd39Gc6HPGW6Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extremely courteous, helpful, friendly managers. Our household possessions were safe and dry for 2 years. Thank you Martha and Roger.",
"date": "2019-01-23T21:23:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Virginia Welch, we're happy you found our managers, Martha and Roger to be so supportive during your experience here at Jack Rabbit Self Storage.",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d339e15e-cef4-4556-b36e-d8e7b7433a0e",
"author": "Edwin Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMqk2TAJqETcbyA_8osErJeUqSJtLN6KBsHRI5UqNbB7mjgjY3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Called Rosemont location for info on a 10 × 20 storage unit spoke to Mr Roger when I arrived at this location met Mr Roger and his wife Wow I was in for a big surprise they were very helpful in the process showed me a unit available and even surprised me with a deal of half off first 2 months unit itself was very clean and the property was immaculate Mr Roger and his wife are a dying breed great attitude and superb customer service",
"date": "2019-01-15T17:23:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Edwin, thank you for your fantastic review of our Rosemont Rd location and the management team, Roger and Martha! We appreciate your business!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c2b051c0-42fc-4419-b702-713885e0afa6",
"author": "Diane Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJJYizcp6cQgZCddDyipLswvF_tHmbfHh8Z4NJ_iuuwkJZ6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have had several units at the Rosemont location, and we highly recommend it. The managers, Roger and Martha, have gone out of their way to help us with our moving and storage needs. They are very pleasant, the units are very clean, and it is a very safe environment. Thank you.",
"date": "2018-12-31T17:19:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Diane, thank you for your awesome review of our Rosemont Road location and our managers, Roger & Martha! We appreciate your feedback and your business!",
"replyDate": "2019-10-06T15:35:30.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "41acfa4e-3ecd-4b72-a1ad-e9a1685c1395",
"author": "Danny Nieves",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV15SWlSA6uz8LKPiXdk0e_Ep46kqTXiBzvIvzr0sy4DXhMvHHO=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-12-27T13:54:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Danny, thank you for leaving a 5 star review of our Rosemont Road location! We appreciate your business.",
"replyDate": "2019-10-06T15:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "598dd06e-7403-4d9d-bafc-9219259774cd",
"author": "Wade Purkiss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJM5RVeUb4O04WQOT3E79bGB2GDIUcbndd1ZiuRnA0zuS6pZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice Management and convenient location.",
"date": "2018-12-06T20:06:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wade, thanks for your 5 star review! We love our management, too!",
"replyDate": "2019-10-06T15:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "027a61a6-4b9b-4258-810f-0aa13aa17f08",
"author": "Sherill Espinal Medrano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJS76n5CNKMa3qgKwiwHB4VkDa_JkcMTD2Ms-uVDrPa9SBOaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Staff is polite, helpful, and took care of me right away. Area is clean and well kept. Recommend it 100%.",
"date": "2018-12-04T02:23:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sherill We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our Rosemont Rd Team. We value your business and appreciate you choosing Jack Rabbit. Have a great day",
"replyDate": "2019-10-06T15:35:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6bf08599-30c2-4704-b168-2fafb69aa72d",
"author": "Randy Akers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6s5nnBDxFO_mXnsDwkePom5ZVPhhk5-XyuHpXPffIoy9b2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Managers live on-site and are on top of things. They are very easy to work with. We feel very secure with our possessions stored there. Facility is very clean. I highly recommend.",
"date": "2018-11-21T23:35:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Randy We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Rosemont Rd. We are very happy to have provided you with such great services. Have a nice day",
"replyDate": "2019-10-06T15:35:41.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8a531e71-f4be-47bc-b5d0-afa2e6b6d8db",
"author": "Katie W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxfmp2fKUZDZhSLrS2T9jBJnCjjrk_4s7K1-3EqU1pxIU3PAyhgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service these people provide makes you feel like a part of the family!",
"date": "2018-10-10T22:35:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Katie Thank you for your kind words and this wonderful review regarding our Rosemont Rd Team. We value your business and thank you for choosing Jack Rabbit. Have a fantastic day !",
"replyDate": "2019-10-06T15:35:41.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0414de24-6bfe-483e-89fe-faad767807fd",
"author": "LarryLegend22",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUq4saLU9xY5NBJijn0PviySwrlPFPcJCnAbUgJcvLe8-nCbh2o=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-10-10T00:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lawrence Thanks for the rating. We appreciate your business and thank you for choosing Jack Rabbit.",
"replyDate": "2019-10-06T15:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "746cc57e-f1fd-4ccb-bdb9-0d65230ff562",
"author": "Ken Lubeck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSWr968AJr9Mbm9cSJ0C1dmJfN30RIZLrk40tIdqOqdncM73MuSw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Management is great and the units are clean.",
"date": "2018-09-19T14:17:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ken We strive for 100% satisfaction, and it is great to see you had such a positive experience at our Rosemont Rd Location. We value your business and appreciate the rating !!! Have a great day",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d92e72c9-91f0-4eb4-9e87-fba1b5a6a1cb",
"author": "Travis Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNthGzxzTrZ6nkUxuw-B2Qe1QHy5Q0aEhh_v1TIcjE0WMixg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and friendly customer service with top notch units! Thanks Mike for making this move a walk in the park! I'll definitely be using Jack Rabbit for all my self storage needs for now on.",
"date": "2018-08-24T13:38:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Travis Thanks for the feedback and the five stars. Very nice to know your experience with our Rosemont Road Team was so pleasurable. We appreciate your business. Have a nice day",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "addbc909-e3e2-4610-a3e0-da1a6f962990",
"author": "MIchael St. John",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVr71RWKDVE2vz_JAZIY1EsTbCAZ8stxyfMHXSOHb-UwwxVTC8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was very friendly and helpful. Martha was quick to help me when I needed to borrow the truck for moving into the unit, and with her and Roger's help I was able to replace my lock the same day I asked for it when I misplaced the key. Everyone was polite and quick to respond to anything I needed. Would definitely recommend to others for self storage needs. First month was free and was able to use truck for first time free as well as free lock cutting services.",
"date": "2018-08-23T14:11:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael Thank you so much for your positive comments about Jack Rabbit Self Storage and our Rosemont Road Team. Happy to hear that your experience was a breeze and your needs were accommodated. We strive to go above and beyond... happy to be of help. Have a great day",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c1ba019c-8219-4a47-91f1-f5f06ace2128",
"author": "Kool Kool",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5b5sGi9aHHZ9y0FMhxCldVh__E-8_zNDDzRPdniQT3YDuKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. All the staff is very helpful",
"date": "2018-08-15T15:19:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Again Kool We appreciate your business with multiple Jack Rabbit locations. Glad to know your experiences are great. Thanks for the rating. Have a nice day.",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e231718-44c0-480a-b3ae-b9dc874adbf8",
"author": "Shawn Burr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLu5YuOyGLFBkr4bFIdNbmXINc-5bUny-bgxSBWAEibNlxNpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My wife and I needed a quick and easy storage facility. This location made it easy. They have a free moving truck should you need one to get your stuff into storage. Easy access into facility. Definitely recommend.",
"date": "2018-08-14T22:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shawn Thank you for your feedback. Satisfaction is very important and it is great to hear you had such an outstanding experience with our Jack Rabbit Rosemont Rd Crew. We appreciate your business and thank you for the five stars. Have a wonderful rest of your day",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e53cb785-d137-4643-9c2a-3c9bc7d4646b",
"author": "ron rickman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLG0eW9cfkrqprWARrsPwfQheK1G2ke2CuBpvfdLONXMqtOcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a wonderful experience, great service and a lot of help from Roger with getting me the right size and price that I needed. The unit was very clean. Management team are the best!!!!",
"date": "2018-08-09T18:28:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ron Thank you for your feedback. Top notch satisfaction is very important and it is outstanding to hear you had such an awesome experience with our Jack Rabbit Rosemont Rd Crew. We appreciate your business and thank you for the five stars. Have a wonderful rest of your day",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "fea89c0e-4ee8-4e99-8b0a-e327e0a5fc6a",
"author": "Sandra Arth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJHB85TP5YerWLXvzZAukpIDMsE0iqzMGlhFWejwNDI5Ofb8C-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super service. Super people. Have rented here in the past and will continue to use this facility. Stopped in the other day to load up some stuff and needed to \"potty\". What great decor in their bathroom...very clean, smelled great, a delightful \"visit\". And as always, my chat with the overseers was great! Thank you.",
"date": "2018-08-06T14:22:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sandra, thanks for your feedback about your positive experience with our Rosemont Road Jack Rabbit........we love getting a 5-star rating! We are pleased to hear that you have had such a pleasant storage experience and we appreciate your continued business with us!",
"replyDate": "2017-10-06T15:35:41.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5306efcf-99f9-4630-bab9-1877210447e0",
"author": "Joe Bernotas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU09ACqtaHomZsrOEhnhMhAico3y_T3DIY7HBb630Jq1Ac43zI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Roger and Martha have been great to work with. The site is alwas clean,well maintained and secure. It has been part of our successful busness operation. Thank you.",
"date": "2018-08-01T16:00:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joe Thank you for your feedback. Top notch satisfaction is very important and it is outstanding to hear you had such an awesome experience with our Jack Rabbit Rosemont Rd Team. We appreciate your business and thank you for the five stars. Have a wonderful rest of your day. Great to hear your business is doing great.",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "d3ab006c-a771-4c5a-bfc7-d692071a4070",
"author": "John Dreylick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeYL50cxemG7zlm3Ger0C5VmgFH-Exk23wOfjFD7M2bOasyPoy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and friendly service. Location is well kept. I lost my key and Roger helped me out without hesitation. They even have a resident doggo. Great spot!",
"date": "2018-07-30T19:09:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Johnny We are so happy to hear such a great review about your experience with our Rosemont Road Team. We do appreciate your business and thank you for the five stars. Have a great day.",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d159576c-7516-4679-97c7-c2c26624dd62",
"author": "ed mour",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ4SphEG30ojWNWCirYXYayqkfHerrQuPMExoz7Gdm3BePhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service Mr Roger and his wife Martha been very helpful to us for a years and the great location right off I-264 makes this storage place very strategic for our business.",
"date": "2018-07-28T23:21:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ed Thanks for taking the time to provide us with your feedback. Nice to hear of your experience with our Rosemont Rd Team. We appreciate your business and the five stars. Have a great day",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "06ae484b-7e7f-4d7d-be96-e444258e2629",
"author": "MadiLyn Mree Sperry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV-U4_dfpG53CBoUuNeDCRP8PzYaHsTguHrcz6FBGQuY1Jj9KOaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roger and Martha are so friendly, willing to help and provide needed service, while going the extra mile. So helpful and made the process very easy.",
"date": "2018-07-28T16:16:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Madilyn We are so happy to hear such a great review about your experience with our Rosemont Rd Team. We do appreciate your business and thank you for the five stars. Have a great day.",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45db9c9e-aa5a-4028-8087-66986fc12162",
"author": "Davies Storrs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIynF9WhLpZaC_MY2BbRKJDXnTfyOVnIaeqH3SGrc4O0MQmWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "As a recently retired manager with over 37 years of retail customer service I can state the experience I received at this location was outstanding. Martha and Roger were so polite and explained everything thoroughly. I actually brought my wife over so she could meet them! The site itself is immaculate and well landscaped to the point Roger recently received an award from the City of Virginia Beach. Recommend this location to everyone.",
"date": "2018-07-27T12:44:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Davies We strive for 100% satisfaction, and it is great to hear you had such a positive experience at Jack Rabbit Birdneck. We appreciate your business. Thank you for the five stars. Have a great day",
"replyDate": "2018-10-06T15:35:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab49f570-ed55-478c-b136-5a636b041290",
"author": "micki nunya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaSnC9X0qCoTXthbVx9LEy9r_txFnC_co-K9NaJ-QJt0x27A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used this storage facility many times over the years! Roger and Martha have been very accommodating, which I appreciate!",
"date": "2018-07-24T13:28:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Micki We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our Jack Rabbit Rosemont Team. We appreciate your business. Thank you for the five stars. Have a great day",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "ccf72b6d-af89-4ee0-b842-c0147ba2391f",
"author": "Pam Caton n",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR7hWqt1mJ2OGooBldLLT7VFjkvCMlVySEw-cNLrjqCL-AzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Managers were extremely helpful and friendly.\nCharlyn completed my transaction and walked me to my unit; she was very pleasant and professional.\nCustomer service is outstanding!",
"date": "2018-07-23T16:37:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Pam We strive for over the top satisfaction, and it is great to hear you had such a positive experience at Jack Rabbit Rosemont Rd. We appreciate your business. Thank you for the five stars. Have a nice day",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97baad57-4fb4-4a14-b5ba-28634ecc51a6",
"author": "Kelly Cappetta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYhwH0OKR0PIgJKnCZlk_fbI-WSnk-rJEjNm_AzSpoJbn7_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "My husband visited the location on Rosemont Rd.,he was so impressed by the cleanliness of the location as well as the competence of the couple at the location that he signed up a unit right then.",
"date": "2018-07-16T19:20:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kelly Thank you for your feedback. It is fantastic to hear you had such a positive experience with our Jack Rabbit Rosemont Rd Crew. We appreciate your business and thank you for the five stars. Have a great rest of your week",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0de449da-ec45-44e3-8c58-7d83964243f4",
"author": "Super Spiff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_KFHDD1Jl96VO9mrtJDM8xYfPR9xUvG4eBg_YDGXUCr3aqlMVTg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Superclean monitored 24 hours by security open late open early I can't say enough good things about this place",
"date": "2018-07-12T13:55:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Luke Thank you for your feedback. We strive for over the top satisfaction and it is fantastic to hear you had such a positive experience with our Jack Rabbit Rosemont Rd Crew. We appreciate your business and thank you for the five stars. Have a great rest of your week",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3a29a9e9-94fc-4de7-b0e9-d22ecd3a9747",
"author": "Jeff Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyrI-t3am7xtH-XkQP2NegVy2NbAz6dlWY8hUZXHb_IfzlBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, always very helpful, fantastic people.",
"date": "2018-07-09T19:26:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeff Thank you for your feedback. It is fantastic to hear you had such a positive experience with our Jack Rabbit Rosemont Rd Crew. We appreciate your business and thank you for the five stars. Have a great rest of your week",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f814ecd-360f-4403-abc8-53aa1b14d307",
"author": "Jim Chandler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJF75DXNImAE8LawPnNXfxcXUNwDH__Ugy13M0ivGqzGGKMdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm ending my lease now and my experience at this location was very convenient, right off the exit. The customer service was provided by a very nice couple. Felt safe like home away from home.",
"date": "2018-07-03T20:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jim Thank you for your feedback. Top notch satisfaction is very important and it is fantastic to hear you had such an outstanding experience with our Jack Rabbit Rosemont Rd Team. We appreciate your business and thank you for the five stars. Please keep Jack Rabbit in mind for any future storage needs you may have. Have a wonderful rest of your day",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "ee7be087-6844-43be-bb90-4d3adb5a61ae",
"author": "Larry Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDy3H39dGAg4IfuISrZNNin7ayzr0cADGxnqno5nDBynMR9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was easily the best customer service I received in about the last 5 years. The employees were really welcoming and helped me out as much as they could. I would recommend them to any of my family/friends. Really good people that work there.",
"date": "2018-06-29T14:25:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Larry Very nice to hear about your experience with our Rosemont Road Team... We strive to ensure 100% satisfaction and are happy to hear that we met your needs. Thank you for your business. Have a great day",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b233e1a-193a-4230-91ee-3ef5a5f339c1",
"author": "Joe S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOt-ZeJguc1MLz_ag_ZtjzXMhL3LUoUIYbM7K_gCBk7aWCJgmn=s64-c-rp-mo-br100",
"rating": 5,
"text": "totally positive experience, staff were polite, helpful, courteous",
"date": "2018-06-28T04:49:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joe Very happy to hear about your experience at our Rosemont Rd location. Thank you for your business. Have a great day",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0cfa6a6f-c605-4b0b-a872-593aaac2144c",
"author": "Melissa Eichenlaub",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqRXNvv0cpHfpA_ilaYbBmtEZcyIOZsf4IHU9XO9gMAybr7usFzQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place friendly service!",
"date": "2018-06-27T18:53:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Melissa Thank you for your feedback and the rating. We definitely appreciate your business. Have a wonderful day.",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b3fac7d-efdb-4c82-b915-412fb639cd2e",
"author": "Dale Hummel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7TRH-yth7_X0geEaq-XjtlA6_8K8nAI9fhNyh0hilpqTBvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "We needed a convient location to the highway for storage till we move out of state and this location is perfect. The couple that runs the storage facility is very friendly and helpful. The property is maintained very well and clean. Very happy with jack rabbit rosemont.",
"date": "2018-06-13T15:52:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dale Thank you for your feedback. Top notch satisfaction is very important and it is outstanding to hear you had such an awesome experience with our Jack Rabbit Rosemont Rd Team. We appreciate your business and thank you for the five stars. Have a wonderful rest of your day. Safe Travels when you move and good luck with everything.",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cb56fcf2-6394-4623-903b-1527ed0cd5be",
"author": "jamie Kemp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX06YB0wCdEZHYV1-hY9z0EMQOKlhLYJhHGQ2czSYK0l7xpkA1r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kept storage there for years. Very friendly staff, never had any problems. Site very well maintained.",
"date": "2018-06-06T14:32:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jamie Thank you so much for your positive comments about Jack Rabbit. We thank you for the business and appreciate the rating. Have a great day",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c87795c-d00f-4a21-acf0-5ad4ad624e2e",
"author": "DK Byrne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXosilOHxWzRm-4gsXA8HKpyB9KaAsTUyR5jOzFbMmvyFbmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Martha and Roger are very pleasant, helpful and work to get you the best storage size for your needs at the best rate possible. Facility is clean, neat and professional. Best Kings Grant/Little Neck corridor storage facility.",
"date": "2018-05-23T16:19:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dan & Kathy We are so happy to hear such a great review about our Rosemont Road Team and facility! Have a wonderful day !!",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b5c8425b-632b-443a-8eeb-0689660c2d73",
"author": "Johnny Z",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBJ_PmgEx6arhNlW7Hj7pbFJNjbVD8WgtGUrPONcip3PXYZg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good customer service, honored their prices and clean facility. Charlyn was very helpful and made the experience easier.",
"date": "2018-05-13T00:47:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Thank you so much for your positive comments regarding our Rosemont Road facility and staff. We do our best to ensure that customers are happy and have a wonderful experience. We appreciate your feedback and your taking the time to rate us. Have a great day",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b87c675a-620c-498b-bcc1-ed588a85b095",
"author": "Patrick Wick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_YKhoc5ma61Xy8_Tlx1afs-L9nUt8I_L51ZtHGYy0xueyOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Freindly - nice people",
"date": "2018-05-07T17:11:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patrick Thank you for the review regarding our team at the Rosemont Road location. We are happy to hear your experience was pleasurable. Thank you for your business and for taking the time to rate us. Have a great day.",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76c2ed9c-4c67-44f1-9de5-09fd1c683d15",
"author": "Rebecca Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEW1lCmQU06Edp6k6_lCeTugglamJv79xIOzyHKdV-VtPIQVIY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-05-06T09:43:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rebecca Thank you for taking the time to send us feedback. We appreciate your business and thank you for choosing Jack Rabbit. Have a great day.",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8aa6b96b-698d-43f7-8e87-b555339e0379",
"author": "Joseph Russell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3m2P0QC3Uyl-cW5HbE1tRbD3-D3gSrpk18SCFFQ83JtQWrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bailey was an amazing help setting me up with a unit. Quick and friendly. Love the pink hair!!",
"date": "2018-04-27T21:13:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joseph Thank you for your feedback and positive review regarding your recent experience with Bailey. We appreciate your business. Have a great day !",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "391ba001-bba9-46aa-9ac0-cf664fa0b4cd",
"author": "company Best Quality products sarl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB0nSnqaqGc9hoB6AmYWKontJECV-4YM3XdyNlRXmr9NlGJVFV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-04-21T02:19:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "THANKS !!",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c94b6823-7dde-4025-9b48-96b5a62a22dc",
"author": "Elijah Scutchings",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkVR1Fo34UJizzaChUs3t9lnwBEU1ulaeTuFhzH4dmZxx3Og=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice Place",
"date": "2018-04-15T22:09:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank You for the feedback. We appreciate your business.",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1072ccb1-f142-4738-b629-c039f487ae85",
"author": "A M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3vEFLlueDBbg_28JJbFZt6tHOxveazPiHBNPh7vmQlaCA8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Management is extraordinary; very friendly people, straightforward with details and helped me find the perfect sized unit. The managers/night watch really helped me out one night when I was in a pinch for time to get everything packed away. Very happy this location offers climate control as well, which was a must for me. I really appreciated their kindness and professionalism, and would recommend this location to anyone who needs a secure place to store their stuff. These folk go above and beyond for their customers!",
"date": "2018-04-11T02:18:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alycia We are very pleased to hear about your experience. Delighted to have your business and appreciate the ratings. Thank you for choosing Jack Rabbit. Have a great day",
"replyDate": "2018-10-06T15:35:51.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3699d690-62f6-4e82-9fa7-a9b6b0a9260f",
"author": "Jenna Conaway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgK0tAkR5Wp7Vy7ErcJo5s-nTDIbRpcbjhTa_VUGq8Ea6N0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have had a unit with them for over five years. The owners are super friendly and willing to help with any situation. Highly recommend.",
"date": "2018-04-09T04:03:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jenna Happy to have provided a positive environment and appreciate the continued business. Thank you for your feedback.",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d3a6c054-57c7-4ecb-bbc2-c29016ae0255",
"author": "Samantha Lindblad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu49Vq4knCHAaOQ7IwvD1l7aIURIVjN5-1aNX01SXjslvZuh51=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely clean well kept and helpful pleasant management.",
"date": "2018-04-02T18:14:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Samantha Thank you for taking the time to provide us with your feedback. Great to know your experience was pleasurable.",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "33a16a4d-b8a8-4b18-b278-229a8c75a568",
"author": "SUSAN NINS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7A7srMcRaUn73ZCXuyJePDV6h1EhRnVMOqfhv5p6s2203ylAm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks to the owners at the S. Rosemont location. I had locked myself out of my vehicle and had walked several blocks to find help. They were so kind and right away helped me get my insurance company on the phone. Then, they drive me back to my vehicle. Such nice people. Thank you so much!",
"date": "2018-03-27T19:49:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Susan Such wonderful words to hear. Thank you so much for your expression regarding our Jack Rabbit Rosemont staff. Your comments will be passed along to the team there. Happy to have helped. Enjoy the rest of your day",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "3ac537c3-9134-4097-8808-dd3905532d84",
"author": "Madison Rose",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzOo1J94yz_vf98btas83AC01JpYurgzwNsk1LzpewFoNr19UMtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really nice and helpful 😊",
"date": "2018-03-21T16:07:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Madison Thank you for taking the time to let us know how we did. Very pleased to hear about your experience. We hope you have a great day!",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d07111d-7421-460c-8170-6d8fdbd34f58",
"author": "jack dickerson98",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyO6GTQW-ffhyyqLzrC7G4c-iSbHE7pVH0_HyraNiZIiz-Hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "very helpful. lock was stuck and manager came right out to repair. Many thanks!",
"date": "2018-03-17T15:34:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jack We're so happy we were able to help you out! Our staff and property manager take pride in providing excellent customer service. Thank you for your business.",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6e591f48-6c75-4ff6-9767-c4880375e8e7",
"author": "Rebeckah Gracy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJOu6lwlrNa5ZWVflWsItlRkPSiOxzyEeceqXKE_F0TQ9-MRM9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mr.Roger and his wife Mrs . Martha were so helpful and friendly. I needed a small storage unit for a couple of months and they were able to give me a great price and clean unit quickly. If you want great customer service and clean storage this is the place to go.",
"date": "2018-03-07T14:25:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rebeckah Thank you so much for your positive comments about our Rosemont Road Location and staff! We are pleased to hear that your experience was pleasurable. Thanks for choosing Jack Rabbit.",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "123f690e-52e2-415b-a619-30beabf6624c",
"author": "Karen Legault",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULa-fwS97n6lq13gLGLkrsjftjWpxWScnA6Z58TcfmYGaImNsu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Martha and Roger are very nice people",
"date": "2018-03-05T22:39:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words regarding our staff. This is very thoughtful. Have a nice rest of your day",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6811acd4-fe3b-4d51-bbda-c0cad561e917",
"author": "Jenna Rae",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHBkOBETupuNvjjWWMo65p26O-PQEfEqbvnQo05PoO1IpZad0SLg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Roger and Martha are great people! It is reflected in their business! Super clean and great environment. Love that I can pay online. I will definitely be back if I need a storage unit in the future.",
"date": "2018-03-05T22:12:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jenna Rae We are very happy to have provided you with such a positive experience! We appreciate the feedback and want to thank you for choosing Jack Rabbit. Have a great day",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "613f3c59-8f00-4a65-bfae-bdec8c2b43b8",
"author": "Terry Branch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqKG4Z8XVn2RylbCLJA7nAjJhlhWhA21G38-zBWQ_7THUDDzMj=s64-c-rp-mo-br100",
"rating": 5,
"text": "We just recently returned to Jack Rabbit @ Rosemont! Roger & Martha were lifesavers for us after Hurricane Matthew flooded our home in Windsor Woods! They couldn't have been any nicer and compassionate for what we had to deal with! My father-in-law just recently moved into an assisted living facility, so we needed to store a lot of his things...There was no question as to where to go for storage! I highly recommend this Jack Rabbit because of Roger and Martha, the cleanliness of the complex and the awesome customer service! A++",
"date": "2018-02-28T21:10:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Terry We strive for 100% satisfaction, and it is great to see you had such a positive experience at our Rosemont Road Location. We are very happy to hear the wonderful things you have to say. Roger and Martha do their best to ensure our customers are happy and overall pleased in choosing Jack Rabbit. We appreciate your business and thank you for the FIVE STAR rating !!",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "9bcdb9fd-0d17-47a9-8875-467955874cbc",
"author": "Keith Hartman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSbLPVfajIn6CNeXaXG4UdwJjX4A9ainTCvlzL1eQX-XBDAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been using this jack rabbit about 16 years or more. The managers there have been great. They very friendly and courteous and have always help me. I recommend this Jack Rabbit to everyone. I give them a Five Star rating and would give more if they had more stars.",
"date": "2018-02-28T19:02:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keith We are very pleased to hear how your experiences have been with Jack Rabbit over the years. Our property managers are eager to accommodate all of our customers and in an expeditious manner. I will be certain to pass along your kind thoughts. Thank you for the five star rating and most of all for your confidence and trust in Jack Rabbit. Have a great day !",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d996b84b-5e54-49bd-96b7-e55e56b4bd4b",
"author": "Chasity Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInLpZAlOvVxUht71cFGiqKYXlgORteRAgMSHlqnk9p4YnFag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roger and Martha are awesome. The office and property is always very clean and they are both very friendly and helpful. I would never store my belongings anywhere else and highly recommend them.",
"date": "2018-02-28T19:01:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chasity Jack Rabbit is so grateful to you for your continued business. We pride ourselves in the cleanliness and always strive to be as courteous and helpful as possible. Roger and Martha are fantastic property managers and are eager to ensure our customers have a pleasurable experience, every time ! Jack Rabbit is thankful for the Five Stars, as well !!",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fdbbd83e-8288-41bb-8b95-94425a2c8a51",
"author": "Yvonne Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXV5s4W0v_EirMMlI3DgBlp1nfhs4WPt8bl7eUpoF1omtkzPoNI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-02-26T07:35:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Yvonne Thanks very much for the FIVE STARS... Please do keep Jack Rabbit in consideration for any future storage needs. Enjoy the rest of your day",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "564203e2-ca9c-4e62-bfd0-33645614908d",
"author": "Michael Beerli",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmt1eg5TMg6Ed1v1dTicdjLCRGQyzI_mWApQ9DSp9VuXt7Z_Hl0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice folks and clean place!",
"date": "2017-12-27T19:05:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, thanks so much for the nice review of our Rosemont Road location. We appreciate the 5-star rating, and we're happy that you had a positive rental experience. Jack Rabbit prides itself on the friendliness and professionalism of our staff and our well-maintained and clean facilities. We value you as a satisfied Jack Rabbit customer!",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "25034dab-ef39-4cbe-8504-2774a9e3767f",
"author": "Scott Sly Crews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGzcvcztSBDMgJWgXxvvvauuqWqwpYZe5-cpIhe_lJR_CpJfeIdQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Nice place",
"date": "2017-12-06T18:16:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Scott, for taking the time to leave your review of our Rosemont Road location. We appreciate your nice comment and we value your business. Thanks for choosing Jack Rabbit!",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "322a6114-c1f9-46a8-afd3-2185400503ff",
"author": "Ivan McKinney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYO4FFPlDXCu5yS6LpVE_8N4aaZ1-IryiHg8DR8MW96UJosWs=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage units are well maintained, great rates and hospitable staff.",
"date": "2017-11-18T21:59:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ivan, we appreciate you taking the time to leave this nice review about our Rosemont Road location. Jack Rabbit strives to provide superior customer service, competitive rates and secure and well-maintained facilities. We are glad you chose Jack Rabbit for your storage needs!",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "119ff53f-4345-43f4-a145-5bb934343bd6",
"author": "Marcus Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGbQsKmlX0b7SfK6XFXLx7VGFtMxFyWJvEl4jBrLuVejv2mQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went to the storage unit close to closing and needed a unit. Lee the manager was very accommodating. He found me a unit large enough to store all my needs and was very patient even though it was closing time. I would highly recommend this facility!!",
"date": "2017-11-03T21:15:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcus, we appreciate your nice review of our Rosemont Road location and especially the 5-star rating. Thanks for your feedback about Lee.......he goes out of his way to help all of his customers have the very best rental experience. We appreciate your recommendation, and we're glad you chose Jack Rabbit for storing your belongings.",
"replyDate": "2018-10-06T15:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "511a9190-36f4-45af-b974-7f6ec237f79c",
"author": "sortiz116",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-hSr8RfQIDIte7CSqZ_sLcHAsj0JR_JJKaTzDy7IOJIcFsElH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best service and experience from a storage company.",
"date": "2017-09-28T18:58:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for rating our Rosemont Road location with the very best rating.......5 stars! We're happy to receive your positive comments. We're glad you chose Jack Rabbit, and we appreciate your recommendation.",
"replyDate": "2017-10-06T15:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f27027f6-0ebf-42c3-8aa2-5bb9a0328626",
"author": "Christine A Weldon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNc7HDgxonNZh5H99jdwY-bsnkGZV0x1v16QSv3C08kbvflhKuiQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-09-20T13:26:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christine, we appreciate the 5-star rating of our Rosemont Road location. Thanks for taking the time to let us know you had a great rental experience, and please let us know if there is anything more we can do for you. Thanks for storing at Jack Rabbit!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0ebe412-02b9-41db-845f-ed0651efc9f6",
"author": "Meg Lemaster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUb1fm9fOXMKK4Niav-S9DVhWTheHzfH_5iOsYMlO0Aa9xGWt5kWg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Look no further when searching for a place to store your treasures. This Jack Rabbit location is, by far, the best around. The property is clean and well maintained. For safety, there are security cameras throughout and a security guard is on staff. There is a small dumpster on the property but it is only meant for incidental trash-no bulk items or furniture. The property manager, \"Roger Rabbit,\" affectionately known to customers, is attentive and he clearly takes pride in making sure this location is the best it can be. If you have items you can no longer use, let Roger know and there is a unit on the premises that keeps donations that go to a local charity. There is a moving truck available for customers who are moving in. Check in was easy and there are many unit sizes to choose from. The prices are not the cheapest around but your belongings are much better protected.",
"date": "2017-08-17T02:01:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Meg, we appreciate your outstanding review of our Rosemont Road location. We love receiving a review like yours because Jack Rabbit works very hard to be the \"very best\" storage company in the area and your comments tell us that we are doing an exceptional job. We're so happy to hear that our manager, Roger, was able to provide everything you needed to have a wonderful storage experience...and, yes, many customers call him \"Roger Rabbit.\" We are glad you noticed many of the things that make Jack Rabbit superior to its competitors. We love that you are a satisfied customer and thanks for your confidence in Jack Rabbit!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b53635ef-14cb-4133-835c-ed84b854a8a0",
"author": "RF Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUySfD1kLUlYX5Sh1oefTH5xJZeCOYWpusGPNKWwpCCiR_zJzjEbw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great location! We have had our unit for several years. Always clean and secure! Great customer service!",
"date": "2017-08-03T00:55:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rick, we love the fact that you are a satisfied, long-term Jack Rabbit customer! We appreciate your positive comments. Thank you for your continued patronage!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "1ebcf440-bae1-4272-a876-2ca0af97bac4",
"author": "Kenneth Welch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ__L1Eu5V1rIPnDlezlzXQwIeAANOaiZkO8CMMPKGZ-IWqlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have rented a storage space for about a year now at the Rosemont Road Jack Rabbit self storage location, and have been entirely satisfied with every aspect of my interaction with them. The office staff is pleasant to work with, the hours open fit my schedule, the property is clean, well lit, and in good repair. The lanes are wide enough for even a large truck to maneuver with no problem. I recommend this storage facility wholeheartedly.",
"date": "2017-07-27T20:51:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kenneth, for your wonderful review of our Rosemont Road location. We appreciate your feedback! Your opinion is important to us and plays an integral part in helping us to maintain our high level of customer service. We are thrilled you had a positive rental experience, and we love that you noticed the many benefits of storing with us. Thank you for choosing Jack Rabbit for your storage needs!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f1d723ae-6e3f-4810-98b6-b5cca487c255",
"author": "Maxim Clear",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNYVRJjH_QftUY0GlgGbZpdIyAO4DIUesrdk8_HgA4uL8FXirIsg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great rates, and motivation to serve the customer's needs. The manager happily offered his personal tool kit when a friend of mine needed to remove his car battery connection for long term storage which was cool.",
"date": "2017-07-18T15:33:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Maxim, thanks for the great review and the 5-star rating of our manager at our Rosemont Road location. All our staff provide the very best in customer care and always go above and beyond to help their customers. We're happy you are a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4d10592b-81f1-4531-ab14-fb7ba4145474",
"author": "Kenndreck Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-Od92xGUXp2Uk9P8RCFc0qh1PVCkyEila2_GiYeOn_M_stoB__w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm active duty military, and they were very kind. I experienced no issues even after I had been deployed for several months.",
"date": "2017-07-18T03:52:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kenndreck, thank you so much for your positive comments about our Rosemont Road location. We value the opinion of our military members and appreciate that you chose Jack Rabbit for your storage needs. Please don't hesitate to reach out if there's anything more we can do for you.",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a993508f-7b1a-4bb0-80c4-785eb16b4fdd",
"author": "Monique Wells",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtKpRdr098TvENY6xSzqaMPEfoWoD2vqT-3phJZKqU8PUpl4qt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I really enjoy having my storage unit at this facility. They are clean and secure so I know my things are completely safe and sound. I also love that they do automatic debit it makes it one less thing I have to worry about. If I've ever had any questions or needed any assistance there has always been someone there to help and their staff is always friendly.",
"date": "2017-07-12T00:01:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Monique, we're glad you are having a wonderful rental experience with us! We appreciate the positive comments and the 5-star rating of our Rosemont Road facility. We're glad you noticed that Jack Rabbit goes above and beyond to provide exceptional customer service, clean and well-maintained facilities and additional safety measures that ensure your belongings are safe. We appreciate your confidence in Jack Rabbit!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2207ec7f-8b56-40e6-a667-970413c4af26",
"author": "John Cowan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK70_jsBAcVkI45KxS_iYqwo6B-4eDGbKfgt9IlkXY2KSGYsg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "God Bless the best experience Mrs Martha and Roger are very helpful they go out of there way to do all they can do for you as a customer make you fill like family.",
"date": "2017-07-06T19:47:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, John, for the nice comments about our managers, Martha and Roger, at our Rosemont Road Jack Rabbit. We appreciate your feedback and especially the great 5-star rating. We are so happy they were able to provide you with a positive rental experience, and we hope you will store your belongings with us for years to come. We value you as a satisfied Jack Rabbit customer!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "992f17ef-e253-4d4a-90dc-8b93c2713672",
"author": "Gloria Waller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNU3QyF_ISJZec5XyzPY-StWbsnRhRvMr51sU0O5AEXGZeUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've used this storage in the past and loved it!",
"date": "2017-06-30T02:09:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Gloria, for the wonderful comment and the outstanding 5-star rating of our Rosemont Road Jack Rabbit. We appreciate you taking the time to leave your feedback. We value your opinion and it plays a very important part in helping us to maintain our high level of customer service. If you decide to rent a storage unit again, please reach out to our managers; they will be happy to help you!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d602050-1780-4c8a-9bd6-b1d6c84ea92f",
"author": "BACKWOODS BEAGLE KENNEL",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuSltf6OIxVaL-WOe04j_mtvZIvxvEzRcOIFlwRn7Je3lcDS0C=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-06-21T00:58:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joe, for rating our Rosemont Road location with 5 stars! We love that you are a satisfied Jack Rabbit customer! Thanks for storing with us!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3ffbe655-ee12-44e4-b1cb-62659c2c26ce",
"author": "Janet Wilkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrrnFRrcrngsj4weCXOHDE6Ig0p-YIcNRXU-Ty09IsctdqhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend this Jack Rabbit location!! This is the second time at this location and I returned as Roger & Martha are extremely nice and very helpful! Great service and location!! clean and well organized as well!\nJanet",
"date": "2017-06-14T19:57:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Janet, we love that you are a repeat customer! Thanks for coming back to our Rosemont Road Jack Rabbit. Martha and Roger go above and beyond to make sure each of their customers has a positive rental experience. They make sure their property is kept in tip-top shape, and it shows; we're so glad you noticed! If you need anything else while you are storing with Jack Rabbit, please reach out to them; they'll be happy to help.",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "53b3c5a4-a04f-48b0-86d5-2dea37e7175f",
"author": "Marsha Blount",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMOGEZebOkEZMJ-xUNSjOgyKSTRgYJuUvAzqT8fhc-0hBbkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The managers and employees at the Holland Rd location have been very helpful and courteous with phone conversations and every visit. Great customer service and I would recommend them to others.",
"date": "2017-06-07T04:03:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marsha, thank you for leaving your feedback about our Holland Road location. We appreciate your 5-star rating! All our employees are dedicated to providing the very best customer service. We sincerely thank you for the positive review, and we are thrilled that you will be recommending Jack Rabbit!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18261a5e-41fb-4769-ae0f-fd647d93efb5",
"author": "Adam Lyons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIjZaaqiSgwdeAlV1Sg5cSxJsih7gPY7l-KFmgeBZKk2MWIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff so helpful and pleasant. Will help you find just the right amount of storage not to much",
"date": "2017-06-05T21:55:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Adam, for taking the time to leave your positive feedback about our Rosemont Road location. We appreciate the 5-star rating! We are thrilled you had a positive rental experience. If you ever need anything else while storing with us, please feel free to reach out to our managers; they will be happy to help you!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd71cc9b-a866-4ec0-8924-e5f39a001023",
"author": "Kayleigh Ferrantelli",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU3jK8BlwYPiTk3AxHNvT4EB3iIac5wR_SgplZAzZ5ARv026A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic service from the moment we walked in- very helpful and informative and the lady who helped us showed us multiple units so we could make a better decision. She gave us detailed instructions about how the service and storage worked and answered any and all questions we had. Thanks!",
"date": "2017-05-25T14:02:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kayleigh, what a wonderful review about our manager at our Rosemont Road location! We appreciate you taking the time to leave this outstanding review and we value your feedback. When we receive comments like yours, that let's us know that Jack Rabbit is providing excellent customer service. Thank you for storing with us!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5dbf7762-d343-4ae5-b12c-4bd506ff6123",
"author": "Yazuri Balmaceda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeQli6OfS6KczSGHu1arhxPRp4Z29GZ6GRn49nmdUCUW-Raxux-Q=s64-c-rp-mo-br100",
"rating": 4,
"text": "Staff was professional and helpful every time. Great location!",
"date": "2017-05-22T19:42:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Yazuri, for taking the time to provide your feedback about our Rosemont Road location. We value your opinion and it is an important part in helping us to maintain our high level of customer service. Thank you for storing at Jack Rabbit!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87abe59f-97fa-41ab-a866-ae82ad4c5d96",
"author": "June Mafia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAWVhmPyyh8Z-Fn5I5kgkcBtXap5lcyjdAavrlTLINMi8gDOs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service been their for over a year they been great to me very nice people that work with them....",
"date": "2017-05-16T00:36:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "June, thank you for sharing your positive experience at our Rosemont Road Jack Rabbit! Our managers work hard to provide the very best customer service. We are happy you are a satisfied customer and hope you will remain with us for years to come!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc8e2796-dd02-496b-ad27-f8593442422f",
"author": "cynthia brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5gFVEjz9RByw39iN8CtRpv0YQt8PckUoph48dKPOtBsWzOFb0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place. Everything is professional from start to finish. If you need to put your stuff in storage, this climate controlled storage facility is for you! Martha and Roger are great; so is the guard. He even helped me lift a few boxes. Martha really cheered my mom up during a difficult time of having to put things in storage due to Hurricane Matthew. Very clean storage units.",
"date": "2017-05-15T18:40:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cynthia, we are thrilled you had such a positive rental experience at our Rosemont Road location. Martha, Roger and our guard are outstanding in providing the best all-around customer service. They love their customers! It's nice that Martha was able to cheer your mom. Jack Rabbit works very hard to provide well-maintained facilities, and we're glad you noticed. Thanks for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "939ea2f3-2b5a-4b1d-9f44-c3cc9df2a0a9",
"author": "Sheree Miles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXggp8YpVAmxKNM8p78LtxUVjuylsICkOLB4PFZf3MB76cYWakUVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have rented units at Jack Rabbit for over 25 years and would never think about leaving. The managers Roger and Martha are always there to help out in anyway. The site is always very clean and kept up. We like the peace of mind that our equipment is in a secure unit. We have never had a problem with security.",
"date": "2017-05-10T13:35:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sheree, we are thrilled you are a satisfied Jack Rabbit customer and we appreciate your business! Roger and Martha are a valuable part of our management team; they love their customers and helping them any way they can. Jack Rabbit strives to provide well-maintained facilities and takes great care to provide added safety measures to ensure your items are safely stored with us. Thank you for being a long-time customer!",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9e853bcf-2ebb-4344-b0eb-38c99cec2fc7",
"author": "james cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSIEjE-6rs2ipZnj3jL1rik5A2DdFJIDyIZmODEpIUDd27jL3s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Always helpful. I highly recommend this location.",
"date": "2017-05-09T23:06:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James, thank you so much for the positive review and the 5-star rating of our Rosemont Road location. We are glad we could assist you. Thank you for your confidence in Jack Rabbit for storing your belongings.",
"replyDate": "2017-10-06T15:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1040e49f-a7c9-4ea8-8a26-6a1d6ee0b7f3",
"author": "Terry Underwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6luX0So47ycqzI2ptYe_KAR6Dff7Roorwc7_AZ70nrJvuNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Rosemount rd location is very well maintained and the on site management team is always friendly.",
"date": "2017-05-08T17:28:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Terry, we are happy you are a satisfied Jack Rabbit customer! We appreciate your comments and the 5-star rating you provided about our Rosemont Road facility. We hope you will continue storing with us for many years to come.",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d9f9b9a7-96f3-45ed-8ff6-ad6cfa463625",
"author": "thomas mountain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5B7iDqT9Z13tQNUOeuMXS2_XNLNawIK5R-IbdYEFlH1OQdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been storing my personal items at this location for years and they have always been thoughtful and i have never had better service with any other place. It's worth the money time and drive to store here i recommend it.",
"date": "2017-05-01T21:31:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thomas, we are so happy to read such a great review about our Rosemont Road Jack Rabbit! We love that you are a long-standing customer and we value your continued business. Thanks for your confidence in Jack Rabbit!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8082f3ad-72cd-4a92-a819-19522530e708",
"author": "Tommy Callahan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnU8N3Qwt0bfvD6FqNvCCHOOwEi5x1_iCxq0RtLH9tRuVg1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at this location was a 5 star experience! The managers, Roger and Martha Hamblin greeted me with a friendly welcome and a how can I help you attitude. After giving them my information I was shown the units and got a brief explanation about how Jack Rabbit Storage works and the rest was history. I decided to rent from them, and I'm sure you will do the same after meeting them and hearing how they can help your storage needs. I appreciate the excellent customer service.",
"date": "2017-04-26T17:49:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tommy, for your amazing review and 5-star rating of our Rosemont Road facility! We LOVE receiving glowing reviews like yours because Martha and Roger work very hard to provide the very best customer service. We are thrilled you are a satisfied Jack Rabbit customer and that you would recommend us.....keep those referrals coming! Thanks for storing with us!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5e8c85af-3950-4ffc-8890-5daa448cb830",
"author": "Thane Douglass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlrl4z82d3CaJrZCtd-VXQYiB_oLCDwnBofOZhxiO7WqWNyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very polite staff! They were eager to work with us and very patient as we downsized our unit. Thanks so much!",
"date": "2017-04-22T15:17:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thane, thank you for providing the wonderful review and the 5-star rating of our Rosemont Road Jack Rabbit! We value your opinion and it plays an integral part of helping us to maintain our high level of customer service. Thanks for storing with us!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9abcfc2-2f92-4914-827c-f07e4ee7b047",
"author": "Scott Raber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6k1yez6VRHRFl28JGIwqsN8VCrqSogZyy7TwKS9oorY21stiyVw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rosemont Road Jack Rabbit Self Storage is superb. I rented there for nearly 2 years and required units of various sizes. Roger and Martha are fantastic folks who work hard to accommodate your personal situation. The units and grounds are kept very clean and the security is really good. Their computer system is up to date and the billing is accurate. Give them a try for your storage needs.",
"date": "2017-04-16T20:45:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Scott, we are THRILLED to receive a review like yours! Roger and Martha excel at providing exceptional customer service and they go above and beyond to make sure each person that comes through their door leaves a satisfied Jack Rabbit customer. We appreciate the nice comments about our grounds, security and up to date computer system, and we work very hard to maintain these items. Thank you for storing at our Rosemont Road Jack Rabbit!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "508e5ef0-30b6-4a75-aabc-5260997d2520",
"author": "Stephen Ericson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZUJ_ei3ahou4sfVSdJcyJgmZgGoYjvjCTcP--QexbvrpZL5c=s64-c-rp-mo-br100",
"rating": 5,
"text": "We use the storage units at Jack Rabbit. We are a long time renter. We like the people and the storage units meet our need.",
"date": "2017-04-16T03:03:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Stephen, for your great review and 5-star rating of our Rosemont Road facility! We are glad you have been a long-time customer and hope you will continue to store your belongings with Jack Rabbit!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "402d1a13-8685-4518-9420-8d962a1eafcd",
"author": "Samantha Brennan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIImT_T3pKSrPTe3_cLtmcmyNuGpmM6mMxm4LkvWymFZtkmOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location, very nice owners, flexible, friendly, free moving truck!",
"date": "2017-04-05T20:24:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Samantha, we appreciate your wonderful feedback about our Rosemont Road facility. Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fce4035a-e4cc-4129-be6b-f9781140236f",
"author": "William Koons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHP4sXGiVtLZk4GOBCeSNlg622LEiCERq9x2gIvTHKP3w3dqU=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is definitely the best storage company I have used and I've been using services like this for many years. I was only here for a short time, but the service was friendly, facilities clean and very secure. I would highly recommend this location to anyone looking for space to rent. The managers were very helpful and professional.",
"date": "2017-03-28T19:29:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "William, we appreciate your positive comments and the wonderful 5-star rating of our Rosemont Road location. Jack Rabbit goes above and beyond to provide exceptional customer service and well-maintained facilities. Thank you for providing your feedback; your opinion is very important to us and is an integral part in helping us making decisions on ways we can continue to improve.",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6359c47e-be7d-431b-abfd-be1643605436",
"author": "Anna Houtwed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUxNioAdIsA2ix9owFnxuHXTR_WiFFJ6Tmc7vM8AMyMBXXNNs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roger and Martha are great! They both are personable, attentive, and helpful.",
"date": "2017-03-21T01:01:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Anna, is taking the time to provide a great 5-star rating and a positive review of our Rosemont Road Jack Rabbit. Roger and Martha take great pride in providing superior customer care! Thanks for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "46cfc8da-a16a-4031-9048-0cfb76d718b3",
"author": "Beth Bleakley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIp46YCBBNU-E-2J0x-pZ5_XDg-jOGaxxBZAipBelX6iKN0vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful. Glad roger convinced us with the bigger unit !",
"date": "2017-03-18T18:47:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Beth, thank you for leaving the positive feedback about our Rosemont Road Jack Rabbit. Our manager, Roger, is dedicated to providing the very best all-around customer service. Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f545c2b-de10-4c0b-953f-c0ff942895ea",
"author": "Davy Dickinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWv1qKBu41DEe-0HewY16tXx7y9wmkUNI-RDFIyEjq57Ki9sWBSGg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I looked around and found that Jack rabbit has the cleanest grounds nice clean grounds the staff is always on hand and helpful with any needs the unit was clean and well worth the money thank you Jack rabbit.....D.D.",
"date": "2017-03-15T15:51:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "D. Smith, thanks for the 5-star rating and the positive comments about our Rosemont Road facility. Jack Rabbit takes great pride in providing well-maintained properties. It's also nice to hear you received wonderful customer service from our staff. Thank you for being a valued Jack Rabbit customer!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2584b94c-0eaf-436d-b0af-cd5fb579765a",
"author": "Karen legault john93196",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2iSQhaORYnvm2F2rIidvNp2uIlieZNPdFexBHb-_d3VLNkGhi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice place and very nice staff",
"date": "2017-03-13T14:25:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Karen, thank you for providing the wonderful review and the 5-star rating of our Rosemont Road Jack Rabbit!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a97cd41d-1886-4a4a-bce5-8eddd0419620",
"author": "Jerome Gold",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfHkGcPAXSqVYqC6Xq0JTQ-awBw4fZhUncNjAiLUefVWSr344=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been with them for over 5 yes, and they treat me and my family great. here's to another 5 yrs.",
"date": "2017-03-03T17:05:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jerome, for being a valued long-term Jack Rabbit customer! We appreciate your positive feedback!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "733bbbdd-76dd-4ff3-a7a6-548ed7f11514",
"author": "Eva Rice",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKf5ZMjoOUUgyYLvQbsGzdAWBLvfZbI4LKieoWk5KRhex6FAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used Jack Rabbit Rosemont Road storage since 1991. I am satisfied with the service I have been provided. Persons in the office are friendly and helpful and provide good information. My storage now is in an air conditioned unit. It would be nice if the fee would not increase every two years.",
"date": "2017-02-27T20:02:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eva, we appreciate the 5-star rating of our Rosemont Road location and we are glad you are storing with us! We value your opinion and it plays an integral part in helping us make improvements. Thanks for being a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bf5539dd-0ec3-4eb5-9953-e1b3dd413916",
"author": "Jyrell Shepperson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmN4-2jPRC4x4ecc7BHZPGSzItaqAUnHrbjoiU_18Z8yWhpaVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great area and great service",
"date": "2016-12-30T21:30:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jyrell, thank you for taking the time to provide the great review and 5-star rating!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb81f53a-9fb5-45cc-9352-f38dc8441747",
"author": "Yolonda Bowden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIInbGfQXsLJ-LLHfrWx7__1hDrmvui9QtC111RCoXApW-ccQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I really enjoyed the friendliness and superior customer service. The unit was clean as well as the outside. I would definitely recommend this location because I am confident with my purchase and I am extremely satisfied😁",
"date": "2016-12-20T12:53:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yolonda, thank you so much for your superior rating of our Rosemont Road facility! Our managers work very hard to keep their property top notch and they love going out of their way to satisfy their customers. We are thrilled you are happy with your unit and we value you as a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8fa53fb2-3c5a-4eb5-acd1-b6ea8901e5a3",
"author": "Molly Koleczek",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLRCMmo_nWy1zTH_d11dgdZnY7YUlQmSb4O0L-0m2owJ6_4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "The managers, Roger and Martha were very helpful with choosing the appropriate size unit, going over protocols and explaining everything. Being able to get a free rental truck was extremely helpful, and rental specials seem to be common. I would recommend this facility to anyone.",
"date": "2016-12-15T12:28:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Molly, thanks for the superior rating you gave our Rosemont Road location. Roger and Martha take great pride in the customer service they provide and it is nice to hear wonderful comments from customers like you. Thank you for being a Jack Rabbit customer!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1b24800d-e10b-4861-9e68-333b11708521",
"author": "Juliet Vidmar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYjuhtd_501jtcIwuVolRdoVvCml07ylU1wnvmhgnn9CuefmYT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and courteous. The whole process was easy and quick. I definitely recommend this facility.",
"date": "2016-12-10T20:35:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to get this kind of feedback! Thank you so much for your review of our Rosemont Road facility!.",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0361e217-b113-4568-8663-7015dd2fd22a",
"author": "Fletcher Foreman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7ZQEgFX5aZzD7iaQ9frs3bPHo7_jNgXjfO2HRrtP0V6u-iQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2016-12-04T13:13:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank for your your 5-star review of our Rosemont Road facility! Our managers work very hard to put customer service first and they take great pride in their property!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5ee0701-605e-4b11-8be7-0dced8cb7e96",
"author": "Darnell Cofield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNJ8_Z98kCjSz85PF2pFAiMkX5KpDUmcO7hKizWjj5SqSLgDCU3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "My name is Betty Foreman and I dealt this with business for many years. The service is always respectful and helpful. I will continue to use their service.",
"date": "2016-12-04T13:06:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Betty, thanks so much for your 5-star review of our Rosemont Road facility! We appreciate your comments and will continue to put customer service first!",
"replyDate": "2017-10-06T15:36:07.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e456e7f1-bcd7-49cc-8951-0d30d54e980c",
"author": "KRISTEN WESTON",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9hZu5y2QRKiUDFHWEpU62vS97n4tN9fndpTKKqOC-00hzvUoO=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's going on two years I've used Rosemont Road for my storage. Martha and Roger are always helpful when I need assistance. Property is always clean and neat. I highly recommend this location.",
"date": "2016-11-17T02:38:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kristen,
Thanks so much for your review of our Rosemont Road location and the wonderful comment about our managers! Martha and Roger are dedicated to providing first-class customer service. We work very hard at all of our locations to make sure they are well maintained; thank you for noticing that.",
"replyDate": "2017-10-06T15:36:17.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9e19134b-2cfa-48d9-8e31-8f0df3a315eb",
"author": "tasha gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUu9nVEWASq_NPnQ87zLTwoEH9ilo4e5t8q5OvLRelHaMnAAOQ-vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great, hassle free, and affordable. I would definitely recommend to family and friends.",
"date": "2016-05-07T21:47:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tasha Gordon, thank you for taking the time to leave us feedback.
We always love to receive great feedback.
The Jack Rabbit Team",
"replyDate": "2016-10-06T15:36:17.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3306e836-733a-49c5-9d1c-88b3273ed288",
"author": "GTI",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXlUKHmjs--3k4zdCreDl-net3ACtQ6dvjKaFM_Vc6aNPQgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly office managers! Worked with us to get what we wanted at the price we wanted & found ways to save us money at the same time!",
"date": "2016-04-21T02:44:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments, Fahd. We strive to provide our occupants with fair prices and excellent customer service.
The Jack Rabbit Team",
"replyDate": "2016-10-06T15:36:17.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4a40416a-18be-491c-b621-1b50727226d5",
"author": "Kim R Cassell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzseXW2vYHKUFsfRmfVwL3Ej9ZzmFw9Z80UMnmJTrF07fnWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a storage unit from the Rosemont Jack Rabbit facility. It was a great experience. The Resident Managers, Roger & Martha were friendly and informative. I have not rented a storage unit in 15 years, everything has changed. Their facility is very clean, signing up was easy. I got a great discount. Everything is closely monitored I feel my belongings are very safe. I would definitely refer this storage facility to friends and family.",
"date": "2016-04-21T01:45:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments, Kim. We are very glad that we could make your storage experience a positive one!
The Jack Rabbit Team",
"replyDate": "2016-10-06T15:36:17.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "caad89e2-d348-457b-8d9b-fc874080e9ea",
"author": "Chasity",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6d9jfD6dmCQEj7OYJyfiZgclMcTCC-AaG_ohnHlLXvb660A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location is the best of all the Jack Rabbit's in Va. Beach! The managers, Martha and Roger are always so pleasant to work with and they go above and beyond to not only provide exceptional customer service but to make sure that the property is clean at all times! They should be recognized for how they run this location! I will never go anywhere else!!",
"date": "2016-03-22T20:09:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback, Chasity. We strive to provide excellent service to our customers at Jack Rabbit Self Storage. Our property managers are an integral part of our success and we appreciate all of their hard work and dedication! I will be sure to pass this along to Roger and Martha.
The Jack Rabbit Team",
"replyDate": "2017-10-06T15:36:17.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b1a03381-24cd-4659-970f-1c04c7098f3c",
"author": "Lou Ashby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLw_sn-AvhmrgCJrXciAzuEKPsLKRkqe2NqEc1Vrq5IqEHifw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have been a customer with Jack Rabbit Storage for almost 2 years. Recently had to get a second storage unit for some work stuff. The customer service I received from the managers was top notch. We originally had a unit at a competitor down the street but decided to move based on a friend's recommendation. That experience wasn't the greatest after having our rent increased a few times within the first year. But the people here were great, and I would highly recommend them to anyone looking for a good experience. I don't think they are the cheapest, but they are very competitive and the service is worth it based on my experience.",
"date": "2014-11-26T12:36:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7cc320fd-15b7-46f9-86ac-65d48319fd66",
"author": "Richard Dandeneau",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIreDLaH1hYtVJUC9d1rjIPxk8cvXvEwnIbvcLElqK13aeWLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Martha and Roger went above and beyond helping me. The moving company moving my stuff called me just a few hours before delivering my stuff even though they were supposed to give me 24hrs. They refused to park in the driveway and were going to charge me to transfer my goods to a smaller truck and then redeliver. Roger and Martha went above and beyond allowing me to get a closer unit to assist in the move and reminding me I had free use of their moving truck with my move in. This alleviated all the problems and I had my goods delivered. I would give them 10 stars if I could. EXCELLENT!",
"date": "2014-10-13T15:33:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Richard, thank you so much for sharing your experience! We are thrilled to hear about you being provided exceptional service during a challenging situation. We appreciate your kind words and would be happy to help you with any future storage needs. Thank you for choosing Jack Rabbit Storage!",
"replyDate": "2026-05-06T15:36:17.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "a77c1e73-57c4-4490-bc48-3a8e3d1afe6f",
"author": "Jon Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL50hclEfT9bNYUpdIilYDQmmD0qzSZBxQf2po-Z2bZ2zVIaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "a pleasant experience with them. they were recommended by family members who now live in Richmond so we checked them out. rates are equal if not better then some in the area, spaces are pretty big and the lot is easy to drive in and drive out. a very good overall experience with them.",
"date": "2014-03-24T16:18:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a2fa93c1-a334-4cc6-89b9-9f224dca4d00",
"author": "Brenda Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmZhNM3lCtYN_zm0SUp84MgUwVkTNJrJRFZO33FlrUskInA9o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Definitely enjoyed working with the manager at jack rabbit. Fast and easy to deal with, clean (no bugs), rates -prices and products was everything they said it was..plus free truck available. Would definitely use them for my future storage needs and recommend to family or friends.",
"date": "2014-03-09T16:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f276e35c-4120-4a23-9749-d6c935f5cea9",
"author": "Craig Dukes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVWEE1Iw7eKucoz85UQ4waPTCtYft3avyB18UXW7aWmwMmMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "PERSON VERY HELPFUL AND I REALLY APPRECITAE THE TIME AND PATIENCE! THEY SAVED ME MONEY WHICH IS ALWAYS GREAT FOR A SMALL BUSINESS!\nTHANK YOU!!!",
"date": "2013-11-14T19:18:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "af251f77-c736-4b6f-a7ec-4966ae08a7b0",
"author": "Jim Thompkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKCgk1wBgCrMYS8VwFNA6hqGB_nYBhSIE2fa5JtmI3JX2mqA=s64-c-rp-mo-br100",
"rating": 4,
"text": "I appreciated the *fantastic* customer service that they provided us.\nWe were able to sign up over the weekend, pack up our stuff and move in to our space by Sunday - all done over the weeekend. It really helped because I travel for work and my schedule can be crazy.\n\nIt was a great experience and a good value for us.",
"date": "2013-10-18T16:34:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"access"
],
"sentiment": "positive"
}
]
}