{
  "summary": {
    "average": 4.8,
    "total": 307,
    "distribution": {
      "1": 10,
      "2": 1,
      "3": 6,
      "4": 19,
      "5": 271
    }
  },
  "reviews": [
    {
      "id": "a83fc1f6-cdfb-42dc-a597-cba5e0496236",
      "author": "Nancy Lynn Dillon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKuyeZbJZqKGfJa6Ki2IiwKXnBIQ8V6cb1FSeuO_xGNbGMCEsx=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have had a storage space with Jack Rabbit for a L O N G time!! And I have to say everyone who has worked there have been so helpful and kind!!! I do miss not having someone in the office to help with things. Even if it is only a smile on their face or a \"Have a nice day\"",
      "date": "2026-09-26T05:22:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Nancy! We truly value your long-term business and appreciate your feedback. We strive to exceed your expectations, and your satisfaction is important to us. Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2026-09-29T15:26:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0b89e0ba-4599-4381-bf6a-6ee488a4c83c",
      "author": "Chris Norton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm3dFNGc2L6e0aeaC-Hl613lU_Sqs4dDK4TN9KiD6Zqv2j5PD4=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2026-09-25T19:09:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating, Chris. We appreciate your support! If you have any feedback or comments in the future, please feel free to let us know.",
      "replyDate": "2026-09-22T15:26:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dc901859-0367-4b66-8c1d-f28b433a7c7e",
      "author": "Nayibeth Porras",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIwTmADlNuKNTvJyu9E3se2pa8PXKfSLui96hjhDZcQRnUl5RQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super convenient and very friendly. I lost my access code and they helped me super fast over the phone. I would choose them again.",
      "date": "2026-09-11T21:05:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful review, Nayibeth! We are pleased to hear about your positive experience with us and we appreciate you choosing Jack Rabbit Storage.",
      "replyDate": "2026-09-15T15:26:09.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1fef7746-3ec7-4f2f-ab27-552be9807790",
      "author": "Best Abba",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINoeykIPP3EYMGBqrdf52MW97E12KR2Pi4K89e4m6rb15l=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Love how you keep rent at a good stand not raising it every time you turn around, it really helps with the way thos economy is! Thanks",
      "date": "2026-09-04T23:03:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Best Abba! We appreciate your recognition and loyalty. ",
      "replyDate": "2026-04-06T15:26:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2b9dadfa-47b3-4657-aa5c-4ae8fe828ec5",
      "author": "Adrenalized Homes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfJHZuIh_4wJwZ9Cv96e5FQZZ-DM-AgYaE-F6aCBZll7xZ-A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast & efficient service online. Also quick customer service over the phone. Good security with gate, keys/combo locks. If you are looking to rent a unit, this is a great place for you!",
      "date": "2026-09-02T00:13:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the stellar review, Adrenalized Homes! We are delighted to hear about your positive experience with our services. Your satisfaction is our priority, and we strive to provide convenient and secure storage solutions for all our customers. We appreciate your kind words and look forward to serving you in the future.",
      "replyDate": "2026-09-06T15:26:09.000Z",
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "31c48fe4-019d-4e87-bf61-be450c9c3f0b",
      "author": "Michelle Patterson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLNI2by4Ya-MG9919ApI87a0XYw9wOHH6Suzp8urU1uUunTa6VuQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "My family  has used jack Rabbit Storage  for years they are the best the people  are extremely  polite  and the Storage  place are so clean",
      "date": "2026-08-27T14:43:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Michelle, for your amazing review! We appreciate your continued support and are pleased to hear that you've had a positive experience with us at Jack Rabbit Storage. Let us know if there's anything else we can do for you.",
      "replyDate": "2026-06-06T15:26:09.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "72b3ba14-5449-4be9-ae05-686577cc564f",
      "author": "Kelsey McKeag",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq5dN-c5LZcvB8YnDpuNHOh-8xRAvfIuhGJD25BBxPDK1Ekg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-08-25T19:47:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive rating, Kelsey! We value your business and hope to continue meeting your storage needs.",
      "replyDate": "2026-09-06T15:26:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "65f78590-826e-46c4-a322-eae283d5ffa3",
      "author": "Machele Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_pgHvooH8gn2aPQIQhpuXe6fieHH1ExZEFfXm-s_w1s1__ZYQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I used to have a storage unit somewhere else and it was disgusting; and on top of that they kept raising my payments. But jack rabbit storage is not like that at all. They are very clean and are always up-keeping the place. They did raise my payments but it was only $10 (not $150 more) and it is worth it. I love this place and will tell everyone to use them!!",
      "date": "2026-08-24T21:45:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your glowing review, Machele! We are delighted to hear how happy you are with our storage facility and services. Your satisfaction is our top priority, and we strive to provide a clean and secure space for your belongings. We truly appreciate your willingness to recommend us to others. If you need anything else or have any suggestions for improvement, please do not hesitate to let us know. Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2026-07-06T15:26:09.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "559758f5-5c4f-4509-8c8b-0c8b43c47f25",
      "author": "Gillian Duffy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgZxU0Fjs1LVLIZ57WHJ0v7SU7KIbUmJzJWLawo-IBDaz-luW_QQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2026-08-22T21:48:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive rating, Gillian! We appreciate your support. ",
      "replyDate": "2026-09-06T15:26:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f180cf91-f11b-4677-928f-f0e0c510b80b",
      "author": "Vernon Scott",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_Ve0ChYNgua4Hw2oWaF6HC8W2M3leetkOHTEU5lIIFI3KMg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have had a unit for 3yrs and everything has always been great.",
      "date": "2026-08-21T19:48:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Vernon, for your positive feedback! We appreciate your continued trust in using our storage facilities.",
      "replyDate": "2026-09-06T15:26:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f9c701e5-6d16-4626-b164-180f8ea3d02d",
      "author": "Shelisa Martin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMppkMSej2WarjYw7f91Ct4R5hGmkU7a2aXsYh9uHpjhxf1d3eHA=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "I have been a customer of Jack Rabbit for over 15 years. While the rates have gone up of course , they have not gone up drastically and never without at least a months notice.",
      "date": "2026-08-11T12:18:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for being a loyal customer, Shelisa! We appreciate your feedback and are glad that you find the rate adjustments reasonable. Your satisfaction means everything to us. Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2026-09-06T15:26:09.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "078ca783-e80d-48de-ad60-43c3f9b35853",
      "author": "Jose Maldonado",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd0fbvcAgUEVHkCqSktOYwhTuLE7FPE5duNq9FDPMafUhHRUkFig=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Easy to move in and plenty of storage for a great price",
      "date": "2026-08-07T20:01:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the great review, Jose! We are glad to hear that you had a positive experience with us. Let us know if there is anything else we can assist you with.",
      "replyDate": "2026-09-06T15:26:09.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4b0ab972-88e2-45ec-97c7-eb06fb9283a1",
      "author": "Tony McCraney",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWImOkmaU4FVMoiQE3zB_HVpTaf_1yHdVir0E_5-boc7cG6g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They are very helpful. Anything you need? They’re Johnny on the spot. The unit is clean easy access. It’s awesome.",
      "date": "2026-08-03T19:57:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tony, thank you so much for your 5-star review! It's great to hear that we've met your storage needs and provided excellent service. Your feedback is greatly appreciated.",
      "replyDate": "2026-05-06T15:26:09.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e89ad988-6c51-42b8-acde-c41b3e6898b4",
      "author": "Caroline Garwood",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeBUf_dWgkC48f1YtlZR8ttrmpNSvL239WxkmB3s2R4qb4tw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have had jack rabbit for like 4 years now and I have had nothing but a good experience with them . Customer service is always polite and helpful.",
      "date": "2026-08-01T14:34:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your positive experience with us, Caroline, It's rewarding to know that our customer service has made your storage experience a pleasant one. We appreciate your continued trust and business.",
      "replyDate": "2026-08-06T15:26:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "001bb276-e300-46c4-bd25-5814b46089f5",
      "author": "Kay Horton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJh8EGqg8crVTztaB6mjCLHPPO6Tl3vy9j32fFbgknXT4XEitnQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle is always a pleasure to talk to. She always knows who I am an she always has a smile on. She has the office clean an she has it smelling good the yard is always clean as well. She is great!!!!",
      "date": "2026-07-29T20:40:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kay, thank you for choosing Jack Rabbit for your storage needs.  We appreciate your wonderful comments about Michell, our Lynnhaven Parkway manager.  She is a wonderful asset to our management team and provides outstanding customer service.  Her customers love her, and we're glad she was able to help you have a positive rental experience.",
      "replyDate": "2017-10-06T15:26:09.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "71ed133a-9500-4138-8500-465c82b9fcb3",
      "author": "Shirley Vann",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcT-1c9PcKibQbqWNu72uEaN8qI3XdGrjTAwnSHUNamRiZHg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It was a great experience and customer service was very helpful and informal",
      "date": "2026-07-28T18:35:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the positive review, Shirley! We're glad to hear that you had a great experience with our customer service team at Jack Rabbit Storage. Your feedback is greatly appreciated!",
      "replyDate": "2026-08-06T15:26:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0f258d07-fbd2-4dfa-be48-6b730a1d940d",
      "author": "Laura Narron",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG2QaGONfyo7skMzYQs5MYyi4DFqGCR-OmUh8y_KEWPCwTKg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The whole experience from start to finish was made extremely easy..the staff was patient and pleasant to me. Any changes I had to make to my account were also made easy and the person on phone extremely kind and pleasant..All in I feel my belongs are protected and safe  and I will recommend Jack Rabbit storage to anyone.",
      "date": "2026-07-27T13:17:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your amazing experience at our facility, Laura! We take pride in providing exceptional customer service and a safe storage environment. We greatly appreciate your recommendation and look forward to assisting you with any future storage needs. It's reviews like yours that motivate us to continue delivering outstanding service.",
      "replyDate": "2026-08-06T15:26:09.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7d03193c-84a4-432f-9908-228804be142f",
      "author": "Felicia Cox",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOMxBTy0hoi3PdzcWWp5u9Mlr0XQnyDcOfXIlVQLpmRxdO2w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I did online rental 2yrs ago. I've had the same unit with easy access. The location is clean and bright. Rental online was easy and fast. Paying online is simple too.",
      "date": "2026-07-08T20:50:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your amazing review, Felicia! We are thrilled to hear that your experience with our facility has been excellent. We appreciate your business and look forward to continuing to provide you with top-notch service!",
      "replyDate": "2026-07-06T15:26:09.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b479f771-3fad-403f-81d1-f1253dc3e6f8",
      "author": "Kenyatta Kersey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxyJJ8AMHQI-pqHdQm83p1nuJggSOr-3oX4lCronxB1YpBEw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2026-07-06T22:39:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive rating, Kenyatta! We appreciate your support.",
      "replyDate": "2026-08-06T15:26:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fca4096c-a68f-4df3-b1e1-e158edb272a1",
      "author": "A 1 Auto Electrical",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtcjRog2qPBUQQcTaBcAVPvwIt-NUYtyWNTwH_2m4Ys7InKNH-qA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great storage facility",
      "date": "2026-07-06T21:32:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Terry, for the positive feedback! We're glad to hear that you are happy with our storage facility service at Jack Rabbit Storage. Your satisfaction is important to us.",
      "replyDate": "2026-08-06T15:26:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "be02dae6-39a5-4e5d-b297-18b3ad46087b",
      "author": "Tameisha Parker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNte0Ogc2O4BCFvfKwnbaaOOXjtuwnTPv_3gk2doq1DE_UAj3S=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-07-06T21:23:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating, Tameisha! Your satisfaction is our priority, and we're here to assist with any of your storage needs.",
      "replyDate": "2026-08-06T15:26:15.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8c5a7b2d-c907-4298-a469-1b78cc616631",
      "author": "Joneilia Lewis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKixkN5StyTklhSlpNoO59XFwFrLlSc5L40LINWEoHVrKeVcw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean well kept grounds no issue getting in and out of the property easily accessible units",
      "date": "2026-06-27T22:45:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Joneilia, for sharing your positive experience with us! We're thrilled to hear that you had wonderful and pleasant service. We greatly appreciate your business!",
      "replyDate": "2026-06-06T15:26:15.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "442aa0ce-61c9-4673-b03b-0b62993538dd",
      "author": "Dlane Monroe",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzuZQrSCiCzpl-kSJsLfyiNi3Oj3A9MY6agaAQjeRs6tW5=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Safe location clean and well managed",
      "date": "2026-06-23T01:58:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Dlane Monroe, for your kind review and high rating. We strive to provide a safe, clean, and well-managed storage facility at Jack Rabbit Storage. Your feedback is greatly appreciated!",
      "replyDate": "2026-07-06T15:26:15.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "439be6e7-d463-43ea-bd5f-3536a77b79d6",
      "author": "JimBob Severts",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbK3-wXfH1zX_bMxtCeHrsTUlYsraRn7sG2-3newUKADJAkT8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to deal with.  Fair rates",
      "date": "2026-06-22T21:17:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, JimBob, for the kind words and 5-star rating! We are so glad to hear that you had a positive experience with us. If you ever need anything, please don't hesitate to reach out. Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2026-07-06T15:26:15.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c42d40e1-1ce0-4efd-bf64-059f3af03870",
      "author": "Jenny O",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp-NxvDzYVe5vZTYjnTW5p7XCOBGAhoEDcmb1dhXY8VQnUhg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very cleaned very well maintained facility with recommend this storage unit to anyone who is looking for storage needs",
      "date": "2026-06-19T21:33:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the great rating, Jenny! If you ever have any feedback to share, we are always here to listen.",
      "replyDate": "2026-05-06T15:26:15.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ffd5503a-f9dd-4691-8ea1-ffe59074e089",
      "author": "Shakiyah Tiggle",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIsf-7AcSXV48_WktihJQQxDmjH9_oqxWUsGY5unij8j6J1g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very easy and smooth transition with this place!",
      "date": "2026-06-17T23:02:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive review, Shakiyah! We are glad to hear that your transition into our facility was smooth. Let us know if there is anything else we can do to assist you!",
      "replyDate": "2025-12-06T15:26:15.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3c216380-1595-4306-a31c-4a4f99505d72",
      "author": "Tanda",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAa4b11GsOqEchLxmv7HWZDItuG-h0qNl5DYtfi85jR4qM2A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-12T13:05:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Tanda, for the perfect rating! We appreciate your support.",
      "replyDate": "2026-07-06T15:26:15.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f2cb6fd0-05bb-4e3c-aa47-3446c5577efd",
      "author": "Curphew Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7EN9uKHctFPumtSezZO2SRVeWHuXGih_a5PxIDmdSAte5sBRO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Has great promos and deals. Clean units!",
      "date": "2026-06-09T20:37:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Curphew, for the great review! We are glad you are happy with the promos and deals as well as the cleanliness of the units at Jack Rabbit Storage. Your satisfaction is our priority.",
      "replyDate": "2026-07-06T15:26:15.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ebf21f3f-d0ab-4c99-9628-f585a58505f3",
      "author": "Cedric Grant",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINBL6wACvg2R2NuBC7_GfP1me82lr7pXk2DJWUY50YXaqjsQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michele help in every way possible great conversation with her and my unit always safe and protected",
      "date": "2026-06-05T19:25:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Cedric, thanks for letting us know how we did!",
      "replyDate": "2022-10-06T15:26:15.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "de300867-b63f-4a56-8c6a-f6b28aa6b0af",
      "author": "Barbara Young",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuRdjnYs1qGqza9m67HgpYRQrx31-57oT5utgCsW6RXOt5rKIJGQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I've been with Jack Rabbit Storage since 2002.That alone should tell you what I think about them👍hopefully I am in the drawing to win $250 I COULD SURE USE IT.",
      "date": "2026-06-04T20:11:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Barbara, for your 5-star rating! We greatly appreciate your feedback and business. If you ever have any comments or suggestions for improvement, please don't hesitate to let us know.",
      "replyDate": "2026-05-06T15:26:15.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "89e98a59-4292-49ef-81b9-1a6de9c733db",
      "author": "Wayne Harrod",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImA7_0uiV5bhPz_J5EM-N98gKl0V6sLX-qOEvsiAl9HavC3A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jack rabbit storage is awesome. Everything is always clean and their pricing is very competitive if not cheaper.",
      "date": "2026-06-03T13:26:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Wayne, for your glowing review! We are thrilled to hear about your positive experience with our facility. Your satisfaction is our top priority, and we are pleased to know that our cleanliness and competitive pricing have met your expectations. Thank you for your 5-star rating and for entrusting us with your storage needs.",
      "replyDate": "2026-04-06T15:26:15.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3af7ad44-dd77-496e-94a6-21d3cf36eaea",
      "author": "Daniel Sullivan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH3CSZpnD01ZMYoY2Jrbl9cWjeib94i1VOi1MoNi43miquqQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Online was very easy with no issues.  Only issue is the unit has some type of growth on cieling that was all ovrr the unit",
      "date": "2026-06-03T00:46:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your feedback, Daniel. We appreciate your business and we strive to provide a clean and well-maintained storage environment for all our customers. If you haven't already, please reach out to us directly so that we can help resolve any issues with your unit. ",
      "replyDate": "2026-06-06T15:26:15.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "689c4e11-3ac3-4311-8c1d-e41b4bf00545",
      "author": "sharon Muldez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqGVQS1XLqeRZiFW5L9JP0uen3iNMYtFO0LTxObIPzyrOe_-C8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have been using Jack Rabbit Storage on Llynnhaven Parkway for over a year now. I haven’t had absolutely no problems with my storage unit. This is actually my second storage unit with them as a downsized to a smaller unit. The units are clean, the staff is easy to contact and they are very friendly.",
      "date": "2026-05-29T19:55:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Sharon, for the wonderful review! We are delighted to hear about your positive experience with Jack Rabbit Storage. Your satisfaction is important to us, and we appreciate your business.",
      "replyDate": "2026-06-06T15:26:15.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b8a1b20d-5f7d-4573-babe-65fe08df9f02",
      "author": "Nyah W",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhPrF1PqXz_x1cNUkb-rJRljr0KCV6S5tvSiTApVRK587xiw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-28T17:38:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive review, Nyah! We are pleased to hear that you are satisfied with our services at Jack Rabbit Storage. If you have any additional feedback or needs in the future, do not hesitate to reach out to us. Thank you for choosing us for your storage solutions!",
      "replyDate": "2026-06-06T15:26:15.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b498dc43-da80-4a4b-b72d-0938ecfb2c3a",
      "author": "Nyah",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9JGnUO6iSN7u9K6O0PNnGkqMivW4F9m3mAzX9gHRg9ynaGw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-28T17:38:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating, Nyah! We are delighted that you had a positive experience at our facility.",
      "replyDate": "2026-06-06T15:26:15.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d4f371a1-c9ec-42c1-8164-10ed940ec0a2",
      "author": "felicia hirmer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpTOM5ObVFuXsCgKtlH0P7dvcfFTgQnKmp4dpt1Yksld1h4g=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "I have had a unit with jack rabbit for about 6years. Only problem is have had was the last time they raised my rates. I got no warning.",
      "date": "2026-05-27T14:05:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your feedback, Felicia. We appreciate your continued support for the past 6 years and apologize for any oversight on our part regarding rate increase notifications. Thank you for being a valued customer at Jack Rabbit Storage, we are grateful for your business. ",
      "replyDate": "2026-06-06T15:26:15.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "04c4bdbc-9473-4159-9c54-10a37f160303",
      "author": "David Storms",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvrgzBM0aTAsf4uF3DvdLllKxM5W2wnMtTUk6gtl-Yo8TdgA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean,safe,easy to get to,friendly people on the phone",
      "date": "2026-05-26T20:47:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind review, David! We appreciate your business and strive to provide excellent service.",
      "replyDate": "2026-06-06T15:26:15.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7b641518-f85b-4170-a467-0432da54816a",
      "author": "John",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6qY_Kw6V_t-ZzdmG4mcqZDyHriQgWdnNaL4GpRlJQgzCGNg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Real EASY VERY CLEAN.  THANK YOU. This was the first tome of ever renting a Storage ,  FOR THE FIRST TIME YOU MAKE IT VERY EASY.  ALL HAS BEEN GREAT THANK YOU.",
      "date": "2026-05-26T19:38:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, John, for the 5-star review! We're glad to hear that you had an easy and clean experience at Jack Rabbit Storage. Thank you for choosing us, we appreciate your business! ",
      "replyDate": "2026-03-06T15:26:15.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "86151647-6bef-4479-91e2-07774bb7b52f",
      "author": "Steve Ross",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9ZptYM2u0rx7PvmlqYklLWPeriODBZbDYsrSdgtzgdGN9k5OJ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Quick and easy to get started. Nice, roomy, and secure spot to store my junk!",
      "date": "2026-05-26T19:14:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Steve. Thank you so much for leaving us a stellar review!",
      "replyDate": "2025-10-06T15:26:15.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7b1a6c8a-3390-4555-9daa-0e4ea45d0de2",
      "author": "Kevin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImEamzpNVibjba5WZXbyZvqpD9QoHWC4lyZB87zAQ3z1ArnJY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fully Automatic. Very Good Experience and Price.",
      "date": "2026-05-20T20:23:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive feedback, Kevin! Your satisfaction is important to us, and we appreciate your review. Thank you for choosing us for your storage needs.",
      "replyDate": "2026-04-06T15:26:24.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "afd279f9-6a4f-4465-b525-32e473e00207",
      "author": "Michell8i Hattaway",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWD-NWqEqtqo7jv82TaaVx6lAusNRMhqoLG-bkPzKbBr9TS7gK4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’ve been using Jack Rabbit Storage for years and have always had a great experience. The facility is clean, secure, and easy to access. One thing I really appreciate is the simple online payment system — it makes managing my unit quick and hassle-free. Highly recommend!",
      "date": "2026-05-18T21:12:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks so much for your 5-star rating of our Lynnhaven Parkway location.  We appreciate your recommendation, and we're happy to have earned it.",
      "replyDate": "2018-10-06T15:26:24.000Z",
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "58408475-363f-41e9-b372-304d8a30571d",
      "author": "Preston Montgomery",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSMIwm56L6dhhdH4AE4qqp8WN1W0zrO1ajIP7xfmFOimYt1A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "GREAT!!! Very Very Reasonable!",
      "date": "2026-05-17T01:03:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive review, Preston! We're glad to hear you're happy with our service.",
      "replyDate": "2026-06-06T15:26:24.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0b63734f-cbbc-4c1d-8a21-27ad02d5c337",
      "author": "Rodger Pelatan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiJJfCkl2mIMZ2i3UQYI98OIXKUXXIy2W6qms268cMJUQ5QDs=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-10T20:12:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive rating, Rodger! We are happy to hear about your experience with us.",
      "replyDate": "2026-06-06T15:26:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0cf1fa98-8105-4efb-8eb5-727c7c0d2c54",
      "author": "Robert Bullock",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbyGMQmF69x4D-LSRUfeWNDKtupEJpK1shYmZTPlIxp-7mAA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-10T11:36:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating, Robert! We appreciate your support.",
      "replyDate": "2026-06-06T15:26:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e5b1c0fe-dc2d-4e4e-94da-8ed18197a1e7",
      "author": "Elizabeth Mann",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqnQpq61K9bIKeWZa4kro4O00rmYjS8Wo7TdKwJ0dMNnayDQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great units and great service.",
      "date": "2026-05-08T22:37:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the wonderful review, Elizabeth! We are so pleased that you are happy with our units and service at our facility. If there is anything else we can do to assist you, please don't hesitate to let us know.",
      "replyDate": "2026-06-06T15:26:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9c57d937-bef0-4dfa-993c-5872b4f3105f",
      "author": "Ashli Berry",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4zul5Lfq2c3VQ-cw_qzmR-rjmWSn6JshBnt0PL3yLHh_1PTEXlg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very convenient and easily accessible.",
      "date": "2026-05-05T20:54:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive review, Ashli! We are glad to hear that our facility is convenient and easily accessible for you.",
      "replyDate": "2026-05-06T15:26:24.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "782820bf-0df4-4978-b2be-66f5ca08470b",
      "author": "Orlando Ganon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaeLWZLDSIY2_QLrCF3Uyi_OUXTW9g6sY4HvhSoCmuMXdO1A=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2026-05-03T11:10:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Orlando! We appreciate your positive rating and we're delighted you chose Jack Rabbit Storage for your storage needs.",
      "replyDate": "2026-05-06T15:26:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "451d863a-0051-4825-98dd-252c5dee8aa9",
      "author": "Cristian Orellana Diaz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW28PzWRRG2vGTCcp5gT3T7YX7uyCVEtKhLWhsaUR5MwOf2U3-U=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "A great experience after renting at the orange warehouse; at Jack Rabbit, the monthly rents don't go up and remain the same as when I first arrived.",
      "date": "2026-04-15T20:30:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Cristian, for the kind words and positive review! We are thrilled to hear about your great experience with us at Jack Rabbit Storage. We strive to provide excellent service and value to our customers. Thank you for choosing us for your storage needs!",
      "replyDate": "2026-05-06T15:26:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "06e84dc6-dc0a-451a-b91e-1e498cc69f9e",
      "author": "david fox",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW-PGSSvA6RJr-jcp5lMNxNthg_iDe2ZiKDHLRuMGek3eWIug=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place!",
      "date": "2026-04-10T20:08:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive review, David! We're thrilled to hear you had a great experience at our facility. Let us know if there's anything else we can assist you with.",
      "replyDate": "2026-05-06T15:26:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d07bca60-35e8-4641-94ca-c0da077a0b1f",
      "author": "Jessica Pierce",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOZApxfMNgndzA3ZGddVI0ngNb6orHa4hs8Y_bYSZQEo9Y-oiQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The processed rent was quick and easy. I also love that they provide a complementary lock that really helps.",
      "date": "2026-04-10T19:24:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're so glad to hear that you had great experiences with us, Jessica! Thank you for choosing Jack Rabbit Storage and for sharing your positive feedback.",
      "replyDate": "2026-05-06T15:26:24.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1c9d9bfe-6009-4b3d-b4ce-e4a8ab78dace",
      "author": "Christine Thomas",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLY4WTvL8BMNXYprCBl1Phqc1UQG4_mBVL_Soyw1YwWWC0cCA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They are reliable, convenient, and easy to contact. Storage unit are clean and secure.",
      "date": "2026-04-10T19:23:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Christine! We're delighted to hear that you're happy with our services.  Let us know if there's anything else we can assist you with.",
      "replyDate": "2026-05-06T15:26:24.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4b80c0a1-2f30-4a02-8483-97634c4dbe95",
      "author": "Harry Twigger",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvjXrSva-QoVmebQeWE013_kjxN84CnLcGvCqFMRG7e28mtQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Never had a problem here, since we rented a space.",
      "date": "2026-04-02T21:17:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Harry. We're glad to hear that your experience at Jack Rabbit Storage has been excellent. Your satisfaction is our priority!",
      "replyDate": "2026-04-06T15:26:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1901fb98-7741-45c1-91fc-cc54e0be70d4",
      "author": "Dan Gregorich",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrkwuhFuqjRnqWUbOuG4LrhEOxM-VjqdNGcsM7PlEtozynMio7=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and fast. Appreciate the 1st mo free.",
      "date": "2026-03-19T22:15:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Dan, for your kind words! We are thrilled to hear that you found our services helpful and efficient. ",
      "replyDate": "2026-04-06T15:26:24.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "aa0d3981-430e-47fe-8876-37b71eb2ee38",
      "author": "Christina Frezza",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdrILmh1hiE0KthXqrmc4FglSWpNp3YnrTDxvISEwy-3h9PQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Location is always clean and easily accessible by lynnhaven mall.prices are great. I've changed sizes of my unit twice and everything went smoothly.",
      "date": "2026-02-17T14:19:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the wonderful review, Christina! We’re glad to hear that you have found our facility clean, accessible, and accommodating to your changing storage needs. We appreciate your business and positive feedback!",
      "replyDate": "2026-03-06T15:26:24.000Z",
      "tags": [
        "cleanliness",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b59f7e90-bcb9-42db-afd8-42cb4adb7904",
      "author": "DERRICK HARDEN",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoOXdaOWuzPSBBmn9k2P0WQkTPBkJoyaON_oQpzB8SqLXSzg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "No issues. Easy access. Reasonable prices..",
      "date": "2026-02-16T19:30:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive review, Derrick! We're so glad you find our facility convenient and reasonably priced. Your satisfaction is our priority, and we appreciate your business!",
      "replyDate": "2026-03-06T15:26:24.000Z",
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "382a9acb-f0ab-4850-a56b-c5f53aca01e0",
      "author": "Jessica “Precious Blue Eyes” Langley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1fBn-fm2f7GYi6i5DFYufHT1PQuT7wS227gNqdxtX467dUA=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Overall great experience. No one is physically there and the units need repair on ceiling. Overall pricing and safety was great",
      "date": "2026-02-16T19:26:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your experience, Jessica! We appreciate your feedback and are continually working to improve our facilities for our customers.",
      "replyDate": "2026-03-06T15:26:24.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "58a05ca4-faf0-4878-a1f3-7a53b10ae719",
      "author": "Luis Medina",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmPNS3dCATBcx516Q3nStbeo47q_w7Kvdifwu0fgXhEEoB_gc_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-01-21T22:27:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive rating, Luis!",
      "replyDate": "2026-02-06T15:26:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a640c6ee-1ace-4848-835b-01963606f519",
      "author": "Tyler",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-2R8dl7dpUWoDcFJPIG42hIgnwLDaJATV1jjDvquUh-6ED0kE=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-12-01T23:05:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your 5-star rating, Tyler! We appreciate your support and are glad to hear about your positive experience with us.",
      "replyDate": "2025-12-06T15:26:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3ad7e9a8-bef7-4c25-8805-3f45cdd39b06",
      "author": "Mike Marino",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKe9-0hwwz0TlZy9AYApUADZOXZKieLzD0Epn8NzkJsovw1Dw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "For the most part my experience has been pretty good. Customer service is pretty great and they will answer whatever questions you may have.",
      "date": "2025-11-26T21:45:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience, Mike! Kind and helpful customer service is always our goal, and we appreciate your feedback.",
      "replyDate": "2025-12-06T15:26:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "00a57b21-e25c-4334-8cac-185f0feb3413",
      "author": "Colette Blyther",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNATCsfbUgpa-teBihwtwpAA6Xc0VyttZ-CP2fbPvnGGGZ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I am so pleased with my storage unit. MR. Hector WAS more then helpful    working with me to secure a unit.\nI can't thank him enough for his time and patience  in helping me to navigate though the online process.\nA pleasure to have worked with him.\nAn awesome personality, along with his service of excellence priceless. Thank you again Mr. Hector\nMs, Colette Blyther",
      "date": "2025-05-01T09:14:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review!",
      "replyDate": "2025-10-06T15:26:32.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b9ba0f1e-2334-4b39-80dc-b5e918299374",
      "author": "Geoff Cielo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPNAo-e4SLnHNo_Je3atTfjtbLfLhXXrdyBjByJIQg6eozh41o=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very streamlined … great value",
      "date": "2025-04-23T23:47:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Geoff. We appreciate the kind words and are glad we could provide you with a positive experience!",
      "replyDate": "2025-10-06T15:26:32.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a1528d11-8830-4302-ba51-8b15a8c180a8",
      "author": "Lorri Hanger",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU53BH9utCZc-09C1Zida6bXV1bJoSu84QzgDE9pQmzzW3F8ljlRg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I rented 2 different storage units and each time experienced great customer service.",
      "date": "2025-03-29T22:36:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Lorri. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2025-10-06T15:26:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3d670baa-5441-43a0-ba7d-6c651b0ab5d6",
      "author": "Tony Watkins",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKD_lRGWSj-QA8L6RaW9s304KAEjYmrAyIjeZvog4UZXcuZhA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-03T16:01:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Tony. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-10-06T15:26:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "80478e33-0b5e-4ac7-a04e-7ff2a845933c",
      "author": "Diana Morehead",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSFvx3Tseb4Ku7YQ9BSCueGRghOe5lO6K_w2NQ2ni1oRJ0peKR=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We needed to move from a large unit to something smaller in the same facility and since we were going to do a majority of the moving ourselves, we were trying to find units that were fairly close to each other.  Well no issues there, the customer service was so helpful, patient, nice and just made the whole experience a good one.  We have never had any issues with our possessions in this facility and will continue to do business with them and suggest you do as well! ;)",
      "date": "2024-11-26T02:57:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Diana. Thank you so much for leaving us a stellar review!",
      "replyDate": "2025-10-06T15:26:32.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8ac12310-3bb5-41ab-9aea-5b7fd873e2e6",
      "author": "Max Millions",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVv77j_ilCq72uLPxzcKpDBxBEEVp1bGGozj_knqxyuJcNPSAg=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2024-08-06T16:28:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your experience with Jack Rabbit Storage.",
      "replyDate": "2024-10-06T15:26:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bc2ab29f-02bc-4b08-9e18-e219bfdaf7fa",
      "author": "brittney jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPv_o6rqQbT8Bc9lp_Ys9tzjACejsMibKKhZ5VaDatz3L04g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell Johnson provided superb customer service. Very informative and knew exactly how to help me. She made my experience phenomenal.\nThank you Michell for ensuring me that my needs matter and letting me know that I am in good hands!\n\n- Bianca Jones",
      "date": "2024-05-30T22:20:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review Brittney! We are lucky to have them!",
      "replyDate": "2024-10-06T15:26:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3f35ca87-43d6-41bd-a7e3-1928e2378067",
      "author": "Meseret M",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_tYSXOiDUvqHsqZqlACTeJxj-HOrHO1kWNoXWxcMj2K4gdu4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-01-02T20:40:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We can’t wait to share your 5-star review with our team. They’ll be thrilled!",
      "replyDate": "2024-10-06T15:26:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "56bd0f3b-3fb9-4d24-95ed-8fb617974ced",
      "author": "Ed Nichols",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxL32SLo39ob0taYutrLdPcJa4REwjv7dIMfj6lflC0JEV=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-11-30T16:02:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We can’t wait to share your 5-star review with our team. They’ll be thrilled!",
      "replyDate": "2024-10-06T15:26:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6ad653cd-cbb6-41ce-90cc-d16492b70b27",
      "author": "Leah Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_JVXWIQepU6F-Ey1ULZOYK8RGcRWpEnC_jauFnCGDnsVjBAZl=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful staff, and great location for ease of access.",
      "date": "2023-11-22T21:04:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Leah, we're so grateful that you took the time to share your feedback with us.  It's our pleasure to help customers like you.  Have a wonderful Day!",
      "replyDate": "2024-10-06T15:26:32.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ce4b818b-22c0-46c7-b72d-f938ec91a95e",
      "author": "Larry Watts",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKx4nsGBqovTz0USe1LpufgYQFW0OhNdyZmGtLyOpwzw-L-lg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-11-19T00:21:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We can’t wait to share your 5-star review with our team. They’ll be thrilled!",
      "replyDate": "2024-10-06T15:26:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cd40d6b1-4147-4e28-a9bd-a3924ef73eec",
      "author": "michelle espinda",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKufV9VJbQxbQ4t9Ya2k9mBuA7dntKJYiHiBlAqc5cQ6eWnuw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-11-01T13:11:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Amazing feedback. Thank you so much for giving us 5 stars!",
      "replyDate": "2024-10-06T15:26:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "60c9f52f-987a-4c29-af83-eaecd361d301",
      "author": "Richard Hershey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUynnDMutSla1NbiouJIa_xygMubc002d3MOoAIT25vjfq0A804Fg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very easy to work with and great prices!\nI would recommend.",
      "date": "2023-10-26T17:44:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Richard, for writing such kind words.  We take pride in our work and it makes us very happy when our customers post about it. Thank you again and have a great day! ",
      "replyDate": "2024-10-06T15:26:32.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e2fad674-df8e-408c-9f2c-2d3e66ff6630",
      "author": "Ron Harris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHcXi5U0e3CDQSnJDLutVEXxHszz3B_-2snoHRX6DCuY1vKJ7u=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "This storage facility is clean and well-managed!\nMichelle at the front desk is always so incredibly kind and helpful! Jack Rabbit Storage should be proud to have her as an ambassador to their brand and the manager of this location ‼️",
      "date": "2023-03-31T16:05:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Ron, thanks for taking the time to let us know how we did! It means a lot to us and it helps our team improve. ",
      "replyDate": "2023-10-06T15:26:32.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8a961f49-47b9-4a8d-b230-fec845efa330",
      "author": "Tolliver Roberson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUq_VzT0FL_-2OqnraHVoSp9SbD8RK4JA_VRzIpntrfAqvidlCT=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The manager Michelle Johnson was super friendly and very helpful. Thank you Jack Rabbit for providing the best customer service  conducted from one particular store...Lynnhaven Pkwy! Truly customer service was her number one priority, and she displayed it effectively and effortlessly. I will definitely bring future customers to this location. Keep up the great work!",
      "date": "2023-03-23T16:58:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
      "replyDate": "2023-10-06T15:26:32.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "85dd4018-b371-465d-bd97-68f089a9179b",
      "author": "Daryl Dendy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV4aXe6gGBYWf4NwcFQ-yH-M_h5-Jsopx4zSjwni8JfjqM0w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Excellent service. Friendly staff",
      "date": "2023-03-08T19:44:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to give us a review. We work hard to provide the best storage experience.",
      "replyDate": "2023-10-06T15:26:32.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "20c8037b-68dc-4852-98fb-84fdbbd9c26a",
      "author": "John Randle",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNEzwWtD023JsvGjk9IALgpEW2fh3WbgvZAv6f0IIZEA0lGg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very great experience! Michelle who is the manager for this location was great, professional, and found any way she could to help me save and find the best deal. I recommend going to see her for any of your storage needs.",
      "date": "2023-01-27T19:54:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "John, Thank you for reaching out and providing us with valuable feedback.",
      "replyDate": "2023-10-06T15:26:32.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "01518f85-2178-4b28-93ea-fa80c9dfcc3b",
      "author": "Emely M",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_V05ujbtG9Ha1Y2hqBkgoPAxV7kzSyq7MnS5Z5tztioD95jO8=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have rented at other jackrabbit facilities throughout the area and I must say that Lynnhaven ran by Michell is by far my favorite. Michell was very patient, kind, and helpful. She guided me into the perfect sized unit that met both my storage needs and price range. In addition Michell was very thorough when explaining the guidelines.\nThank you Michell",
      "date": "2023-01-27T06:01:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "E, Thank you for reaching out and providing us with valuable feedback.",
      "replyDate": "2023-10-06T15:26:32.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1c0eb6f2-fad0-42ef-be1d-e413c502f3ed",
      "author": "Matthew Koloup",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtQhiGoPRRpnd9kGzJK125LFq-C2z2En-SA43qMGA6D9uMCQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell Johnson was very accommodating and a pleasure to work with. Highly recommend their storage facility.",
      "date": "2023-01-21T16:23:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Matthew, Thank you for reaching out and providing us with valuable feedback.",
      "replyDate": "2023-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "757fe647-fcbf-4dd5-bf82-0fed520a4408",
      "author": "Jarek T",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJF4swRPjOIY_Z622MYgYozSKAs1uHGtEsI5XoidlDXKlZwMA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This staff is amazing!! Manager was awesome and helpful in every way. I will only use them from now on!",
      "date": "2023-01-10T00:37:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Jarek, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!",
      "replyDate": "2023-10-06T15:27:12.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7d5ebcce-eb37-42b7-86ca-28854568a1b6",
      "author": "Mandy T",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRogMlH53K2kRpJpZcbp_N2O42G8T3eT6RCw4fr5SWnzVp7K_frA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service!",
      "date": "2022-12-23T14:55:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Amanda, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!",
      "replyDate": "2023-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0e789973-6c83-438c-b2e7-c89a05d049cf",
      "author": "Katie Little",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmxTCesVgZgVmSC7Xxi1Q80Npm1vZNd1wg79j0kww14yvgvi4H=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "You’re not going to find better rates or customer service anywhere else. Michell is spectacular! Super personable, easy to talk to, and very helpful. She cares about her customers. I’ve stored here at this location twice now, and I recommend to anyone looking for an affordable storage unit with top notch customer service",
      "date": "2022-12-23T14:03:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Katie, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!",
      "replyDate": "2023-10-06T15:27:12.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fb412d21-31af-4002-911e-0a27b3056ac5",
      "author": "Y Connor",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlRmNOGPxFzJWv-77J1GXULmfK9u61345HmCAMbBfq7bf036k=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The manager Michell is amazing! Extremely helpful and professional! These days is hard to find people in customer service that GENUINE care and are willing to go the extra mile. Michell definitely goes above and beyond to assist! I honestly can’t say enough good things about Michell. She’s restored my faith that not all hope in the customer service world is lost.",
      "date": "2022-10-16T00:21:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Team. Have a great day!",
      "replyDate": "2023-10-06T15:27:12.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4fd6a4a0-b597-4977-82a7-e62ce371ca9f",
      "author": "lillian dillard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTSWtrsHSdjINsvWcHlf0aU9RhTNRwFR9h-lsyPcRaA5x70w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I paid my bill on the phone with  Taniika today, she was very helpful and informative. It was a pleasure speaking with her?",
      "date": "2022-10-05T18:29:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Team. Have a great day!",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6de3ee30-d0aa-441e-a4bf-8913d0af8d06",
      "author": "Clara Camp",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd5RHpgAU_y_aLEauGbmlt_FFG_Xbs6cdSGAH73mH8LO8JQUm45g=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "The office lady was not very helpful 😒.",
      "date": "2022-09-27T19:00:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Clara thanks for letting us know how we did so that we can continue to improve!",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "df8c2b66-7db9-4006-a24a-3c5b44e39fdc",
      "author": "Rajuhn Jenkins",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhiRQtY9UKvkJ_Tg4HPumAbb6zsaSPEoUgeyrMmilAfh08VA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience and excellent customer service..",
      "date": "2022-09-22T16:47:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Rajuhn, we are so pleased to know that your visit to the Jack Rabbit Storage was met with excellent customer service! Thank you for choosing to store with us, and we appreciate your business!",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c60f694e-3b83-4d3e-9a62-87d7643b4190",
      "author": "Angela Hoskins",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsk1rwuhMFTn_rzstUco38esq69wGEvgk0nkBlJFwV19r_gw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle has such a awesome personality. I went to several different locations before coming here. She was so nice to me. I have referred many of my friends to come to this location. Please keep her here. I will be using this location in the future.",
      "date": "2022-09-01T13:36:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Angela, your wonderful feedback and rating mean a lot to us.",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cd5a8074-5486-4a72-8043-d6b15cbb5227",
      "author": "Tea Green",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEIpsxCukuVFGe8eEN2nQA2OoWCprtzYStoDZBhoWRkxEp1yQu3A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell is awesome.  Very helpful and welcoming. The service. If I could I would give them 10 stars.",
      "date": "2022-08-05T18:58:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tea, we are so thrilled to see your review of our Jack Rabbit Storage ! We strive for the best possible storage experience, and we are so happy to know our staff has exceeded that expectation! Thank you for choosing Jack Rabbit!",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3e5be1d7-7623-4475-8d47-2a795df081aa",
      "author": "Dennis Del-Castillo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFqvRDYz_meoA1Q3P3_32Q4gbPn08cN9-5zPW3umFreE2a42Kd=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great service lovely nails and boots",
      "date": "2022-05-13T20:52:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Dennis.  We really appreciate you taking the time out to share your experience with us.",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "53c33030-7d25-4a71-8896-8535361d3303",
      "author": "Lizbeth Fernandez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlA0uPOUGXleeSl-xCIJu7Jw7suhYw8olNCOQ6x-Bhm685t8iF5A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service awesome and nice",
      "date": "2022-05-13T20:52:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Lizbeth.  We really appreciate you taking the time out to share your experience with us.",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d4c48624-5a3c-4d26-b0ff-4bdc704ed408",
      "author": "TaMyra D",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXvALG7w5GhJDTUPQsEl-r8dpw3kvkAD7ifZNiAcE6mTi8TA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-04-13T22:17:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Tamyra, it's great to hear that our team provided you with excellent service!",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "68843975-0c9f-442b-b46c-93d3e6548015",
      "author": "Brenda Salazar",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUb0s_Gjtn2JtE40IX1lTGNPQRiNcybcSkb4SrtKGe7ntA00pAGHg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service",
      "date": "2022-04-05T17:27:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Brenda Thanks for the feedback regarding your experiences with our Green Run Team. Great to hear and we appreciate your business. Thank you for the five stars. Have a great rest of your day",
      "replyDate": "2018-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cc547d5d-9b0f-4fb0-99c8-2e4c192e07bb",
      "author": "Jimmy Caporali",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAQQuX4Si_DIVg_7PuB0OVKWaTo80O-nUGtnU3dnl638wCEQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome customer service at this location!",
      "date": "2022-03-26T20:48:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jimmy, we truly appreciate that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "95e080c4-0a1d-487e-8daa-777dacb9b022",
      "author": "Deanna Coddington",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK43h5EeD0y0j7xe73rnLq__iiZ9S3i3NkB4JUpIx_-gMIDNA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-03-26T19:16:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Deanna, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3326c752-0dab-4dcc-b749-b98d2251593f",
      "author": "Tanya Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfRBEehq8LD1fw34pc95hOo9aNihXDDSaL6SrjhIOdzBlSdUZ6mg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-03-26T18:01:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tanya, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d60abece-3a42-42f4-8dcb-903ac5389b32",
      "author": "Ashlee Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAdd-cioOQYaQYHh2vlSrWQjH253qnXlaJevDS5w4HZyuFVN9M=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-03-26T18:01:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Ashlee, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ce27b691-b288-4923-85f6-fc6caf74f7ef",
      "author": "Betty Boops",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3UGhoFh3miFW2kx2ZKoPjIo6teW-6np7o8wj8gfKcedoIzg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-03-10T21:46:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Betty, you gave us 5 stars! We love stars! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "357a5612-0eb0-4fbb-a662-7fcc0f7808b1",
      "author": "Lateef Alanos",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyAL2anp_HA3XUtMqt2R_0SeHJRrSnkprzjFEqu7bO8R73yqTs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle & Ryan are awesome. Great customer service and pricing",
      "date": "2022-02-22T16:23:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Lateef, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "95ee2056-0eb0-4297-96ae-e31b01928f89",
      "author": "Jeff",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqaqvq51FfvnSDT6eJE5hFL5_PHC6PD3KYhit6eH7liztxIydEQg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Michelle was absolutely amazing! Very helpful in getting my family a space! Highly recommend her and this location!",
      "date": "2022-02-12T18:41:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Fwipster, we're so happy you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b126b374-39d2-48a1-a4de-d4d2e7df9001",
      "author": "Kevin Blanding",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6uotDSjEmK3l2SGbJ8PyReeBLZ-eIQAe4GRhaa3P0nHab2p97BQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell was very quick to respond when I broke my key she very helpful great customer service",
      "date": "2022-01-31T22:25:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kevin, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e2c73c6f-74cb-4b76-bef5-60104fdff359",
      "author": "Antonette Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-PlQjV6RHFWL5mzd6MicWddRpJOFWNNFpqKgNbGZBpKrCVw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful service, very neat and clean.",
      "date": "2022-01-31T21:52:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Antonette, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4cfec197-c4a0-444e-98b9-9af57b4be891",
      "author": "John Rea",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTvvF6G2DcjpE9JVeAudoJac7sYvhxjOw4LjBAWyU-fhk744oM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Absolutely wonderful customer service! Michell is fantastic! She deserves a raise!",
      "date": "2022-01-31T21:48:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "John, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "148c32d2-b6ff-4bf0-9665-2b6de4f3c714",
      "author": "Aaron Evans",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgC3O9h2iulei7s3Krt5ZmgSf0BjwqSuqyZ0HtfJ3QluOiiw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-01-31T21:47:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Aaron, thanks for taking the time to rate us! Can't get any better than 5 stars!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1c5c851c-567b-4f60-b36e-e7064ac54b59",
      "author": "Zoe Evans",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1lP4RiXWWVV8_CYXJBcR6m0sKDm1bn6SeFcY_eGIDEsgKlcw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-01-31T21:46:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Zoe, thanks for taking the time to rate us! Can't get any better than 5 stars!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9c0f1b15-74ff-4b9d-a5f6-2d5c1bee043f",
      "author": "Cindi Carter",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGaHefEDIE0Qq9nAllD0MGPo2_-qhcgvH4l9mhe6k-d3_Ou0kFIQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I had to write a review to sing Michell's praises! She is amazing. I called to get some information on boxes, and over the phone she was so pleasant and helpful. She told me to come on in and she would help me figure out a packing problem that I was having. When I went in she was just as friendly, and aside from that she was efficient, knowledgeable and a problem solver for sure! This girl knows her stuff! Michelle is just an all around good person and an awesome representative. Jack Rabbit is lucky to have her. Thanks, Michelle, for turning a stressful situation into a positive one! 😊",
      "date": "2022-01-28T22:58:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Cindi, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d7c618e5-a37e-4beb-a547-f98e9bcf40c1",
      "author": "Sarah Sines",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5cL8gfOtisDI6hvhhd03s6UrgSS4Cc9BD86e7Uebp459a_bY=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have used Jack Rabbit Self Storage for 24 years. They are the best. Thank you Jack Rabbit",
      "date": "2022-01-25T12:44:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Sarah, thanks for your kind review! We are happy to know you chose Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5ed55637-5d65-48b2-8c6c-b6378cc96e3f",
      "author": "Patrick Davis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXqNCP_Bt6t9GT8_6dRFEmmRsjXMmLB2cBrJJJenJsaeGs-ANi=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-01-23T19:09:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Patrick, thanks for taking the time to rate us! Can't get any better than 5 stars!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "95f7a178-aa27-4b2e-bac3-94a4c0e06ab5",
      "author": "Wendy Hitchings",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTn08Jeox5I350Dtj1XhFiOoz0rmNWrMwz2Nhg5MVaWR1jpQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-01-15T20:58:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Wendy, thanks for taking the time to rate us! Can't get any better than 5 stars!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7755df3d-27f9-4974-920a-736e89ebefcc",
      "author": "Ralph Thorpe",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLG25665iCw7FivtF1zIGBkc365sCDnd2Qkny7D-rJH0OT3uw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great professional attitude. Fast service!!",
      "date": "2022-01-15T17:43:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Ralph, thanks for your kind review! We are happy to know you chose Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0a946eef-d061-4a64-b620-8155308caece",
      "author": "Daniel Valencia",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9Gwc3tq7ywiuFDOfIs6hR4kc638FvhG5NaCmS3Ulb8EHYHQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Isaiah did such a fantastic job! He be a chill man",
      "date": "2022-01-14T21:32:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Danny, thanks for the review! We appreciate your business!",
      "replyDate": "2021-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "387c5260-a2a7-4010-bdb1-b9959bf2843e",
      "author": "Agnes Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5kzunbIGHy5CzRtOXlwDJqHTGdlHQQPZ87kR48rZ4fc7_xj4F=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jack Rabbit Storage is a great place to rent. Michelle did a fantastic job helping me with rent a storage unit.",
      "date": "2022-01-08T21:57:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Agnes, thanks for your kind review! We are happy to know you chose Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c365c2e1-4598-4e80-bd4d-6bbec4d29881",
      "author": "Ash Moise",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP1nECGIJzJJynA5jwnGIHfvTnyHlijAu1EzXTf2xDTlPeoAmB=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle  is a wonderful representative. ❤\nShe prepared my unit and my truck. She demonstrated exemplary service.  She is punctual and thorough. Was in tune with me. I didn't even have to think. She thought for me. I needed this at this difficult time in my life.",
      "date": "2021-12-28T20:45:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Ash, we strive to provide the best possible storage experience! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "007a2a63-f11b-4dca-8d70-c56e7b2f251f",
      "author": "Trey Hines",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAjTu8ZNMPGVQjGZd_Gr8vHQVtNW9U74Vb_dgliuRmEdloZA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-12-23T21:51:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Trey, out of all the ratings we could get, 5 stars is our favorite! Thanks for taking the time to rate us!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b40cf904-4208-474e-8a6e-c51305872f2e",
      "author": "Jose A Rivera",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTj2U5CDMYRGeiawM9PN87iQbqX1tnRJ--be6A7iK9seKTr5g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-12-11T20:33:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jose A, 5 star reviews are the best! Thanks for taking the time to rate us!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1a8082b8-fd6e-4660-9060-a84f83cfef09",
      "author": "Dnshift & Other things!",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUE6I0CkEURA4E4nNhK6Yf6YpnOHU8aJXdQjRjMZ4-SaFYFAMb3AQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I got in the last minute and although someone got the size I wanted at first but they've accommodated me with an alternative so I can store my extra things the last minute. Ms. Mixhelle helped me through all the way till I moved out. I accidentally lost my keys for the lock and couldn't open my storage space. She called Mr. Bill the locksmith and got that lock opened so I can movenout. She also hook me up with a truck with hand truck, pads and roller all for free that it would cost you extra at Uhaul. Thank you so much I recommend them to everyone that in need of the storage.",
      "date": "2021-12-03T18:41:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dnshift & Other, we're thrilled to know you had an excellent experience with us! Thank you for choosing Jack Rabbit Storage !",
      "replyDate": "2021-10-06T15:27:20.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "676fef86-cd17-4376-bca2-a0dfcf465949",
      "author": "Tempest Storm",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZrsaM5XKJ-w_NgYJuCaO0Qk0xKX_CGQuRHPdTROSp5J3wMBs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-24T21:53:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tempest, 5 star reviews are the best! Thanks for taking the time to rate us!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "da346c91-2ade-48d6-b7c1-0a26217777da",
      "author": "Brandon Arias",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-tChx86Z7GwoRsHOKB4_RgGWFrQlBFVhgKjz9H9pnPBtV930=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-24T21:52:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Brandon, 5 star reviews are the best! Thanks for taking the time to rate us!",
      "replyDate": "2022-10-06T15:27:20.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9458a015-cbf7-4ce5-9fd2-b6da602315f4",
      "author": "Priscilla Parker",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxbWMorxjtsb5cWdnfey78YqaMsHg521QcnvV7CLIX0ciYIQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The manager is a very friendly and helpful.The area around my unit was always nice and clean.I was a customer for over 3 years and loved the friendly reminder text. 😊 I would definitely recommend this storage site to all of my friends and family. Just ask for Michelle, she always there with a smile.",
      "date": "2021-11-23T23:07:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Priscilla, we love that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bacf5c18-9c2e-44de-9706-0c875938dbff",
      "author": "Marcel Mitchell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDUfLUCXONGp4KnvmraHVLLfGPGUvD7YHJkb05xXDVa_JXdxTwsA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Ms. Michell is the most knowledgeable, experienced and professional manager I have ever met in the storage industry! There's never a problem and if it is, she stops it before it is! And her attention to detail and customer service is out of this world! Fantabulous manager, love her to death!",
      "date": "2021-11-18T21:57:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Marcel, we love that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7c7a5585-27f5-410a-9bda-9849d8af9856",
      "author": "Frances Riddick",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvAxIZB4vXZAFNl5QCNi9id6_DF9Ybm5tFZOk48HkTzMHnmQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice and helpful",
      "date": "2021-11-18T17:41:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Frances, we love that you took the time to let us know how we did! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c53a1b79-58c1-4256-9ce8-5893b0ab41e3",
      "author": "Barbara Blount",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0-1ARfoAFuwwVsnw859Jfn_8kE_lpEtKVues00-eAYMUv6w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-18T17:39:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Barbara, 5 star reviews are the best! Thanks for taking the time to rate us!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "18b8645f-1e99-46c9-bcf1-a484411f026c",
      "author": "Reggie Lewis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuu-slEIwMCz7GQOmKuLzRvDtKbGKYoGgxNRDmZoZhjVdung=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-16T22:15:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Reggie, thanks for letting us know how we did!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d16fb2e1-8ae1-4c34-96f9-1a1f8d33c552",
      "author": "Crestine Couch",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRpZnvaG1lpMOMaXOSuMLr758fdW_ojNiHxH4d86c4B7KVcQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super sweet and helpful",
      "date": "2021-11-16T14:57:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Crestine, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7b49aef9-14c9-4e79-9eb2-64ef891a4e5c",
      "author": "Jaye Hattaway",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmNWI1RiEuUseShjhuc5S72XuOCPKvyT_6QKXVImk0e7J6QQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thanks for the great service. Property is nice and clean",
      "date": "2021-11-16T14:43:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jaye, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "539f0489-10d2-478b-824e-64ae76b57d43",
      "author": "Calvin White",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgNmlDDOr5BXwt7h3K9hZnf_dZrQ4FRbkH38ypvGGwvAJq3w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jack Rabbit 🐇 is a awesome place to store all our personal items i give the a 10 service is wonderful thank you michell. A thousans time",
      "date": "2021-11-12T20:39:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Calvin, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "681d25fb-41e2-4880-9187-ca9d86e8d19b",
      "author": "David Hough",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9Tm_RjIEMPQoKdOCq45MviZoG0oZyAJX7JE_2MqpiZ3SaFQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-10T19:25:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "David, thanks for letting us know how we did!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f27172e4-c4ed-48da-a63c-6915648d5e05",
      "author": "Jake Zapien",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0xaqkS8gzSrSdi9Ryl-aG8Rch4e_cubxPuPiUuQU5yGDZdQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mitchell was great with the whole process. Quick and easy. Explained everything",
      "date": "2021-11-08T22:08:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jake, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "86fd47dc-0051-441f-9480-41b49f06cbf9",
      "author": "Eugene Harrell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtOsqlU0DKJ2jB1Y-G_8eFYKlzcB1OU3N3YRxDR43yxXQcgw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-02T19:00:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Eugene, thanks for letting us know how we did!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c7743c41-16ef-4b28-8c0b-a1fb94b94db2",
      "author": "Katera Gallop",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2k1PtkmJ3LnOggyNNeuCrDU50dp9lCTHVSe7uLduPa8R3Ow=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mss Michell was so nice.and helpful shes a great employee",
      "date": "2021-11-02T18:49:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Katera, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "84afd511-2ade-4afc-9966-df9547c699e1",
      "author": "raerae taty",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXabW87i7L6qux9cH1vRzrtDzFxnoXJB06ASkq5nBMWaLIyPni7=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-02T17:32:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Raerae, thanks for letting us know how we did!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "50abef12-062a-4732-b991-b3c6d4f030f6",
      "author": "Snook Juggs",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKl2XdUCkOBTpynFdPb1pKQYsTPdwNgYb2m67fKr7lYoqVCLQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly service",
      "date": "2021-10-28T18:11:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Snook, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c8e68f9d-5466-437b-a1ef-18a389f28f40",
      "author": "Priscilla",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZTMXabj5NQ3slk-3A-14TKpYkDkrLvCCE9MtY-y_0JLoKq3VihQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Ms. Michelle is the best! She was able to get us a unit when no one could!!! Plus, she reminds us of when our payment is due, which is great cause with 4 little ones running around and tons of stuff to do I can be forgetful!!!",
      "date": "2021-10-28T15:15:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Priscilla, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "48f0bfea-fc4f-417f-9fc6-f1b527fbf854",
      "author": "Danie Bellomy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuefkU4o1ciTCpQ4-CHZy2GzI9JqAh0OBtdp5OXcZeQ2NGC-C3=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-28T15:11:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Danie, thanks for letting us know how we did!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0a3b8483-c547-4d4e-be89-dee5bc3ba2cc",
      "author": "Denmark Knapik-Christensen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyAHtABdTb8oO3ZlhTHCe5SOLqgyeLBituEBV6wSQG_D8qfg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great location and staff!",
      "date": "2021-10-28T15:10:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Denmark, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cb4a9410-25ed-4357-bfef-a253f21201b2",
      "author": "Tanda Pratt",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0EIhIiIoKz7Vq9xNsS0XG52bnrbNyQiIYLSovPUUOiKahXByg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service",
      "date": "2021-10-28T15:08:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tanda, we always strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9b09afeb-75be-4713-8bea-a27927619767",
      "author": "Darryl Hall",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfAfVO_5qcIDkCddWFOqcT0WeBBSZtvjd9TJgfRxfN-I1_-w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-27T17:11:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Darryl, thanks for letting us know how we did!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "30e210eb-f219-4a6d-944a-0bda682c9eb8",
      "author": "George Hicks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO8TPuBRdWHW9upQaNloayeiO4DGTUvrYui3wuMonWLped-A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-25T16:55:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "George, thanks for the excellent review!",
      "replyDate": "2022-10-06T15:27:31.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "419f60b6-219c-41fd-ad10-52dc4aa61ac2",
      "author": "Patrice",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdmEXZWw201g8b5CSdw0xqqjXsfEgXPpRVwBzquuqwq7PdRUbGjg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-23T18:57:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Patrice, thanks for the excellent review!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5932e223-2541-4747-8450-103c98c2bd5e",
      "author": "Nate K",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2HrfUt9gvp1AFEQDox6L7t-5azTNForvlGKOAspTIWbshQg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-23T18:57:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Nate, thanks for the excellent review!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "129c4f92-f27f-4971-b9f7-cee58a9b51c2",
      "author": "Mike Finkley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI34TbCWhD8VPWr6OQW2eoAivfLuWM2RvufHwysBrHcIzRxJw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-23T18:29:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Mike, thanks for the excellent review!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2b1efcd1-deb5-4ec5-9510-e756c8dd91ef",
      "author": "Tenile Trower",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiZqCrwL77U43zGheOMZ-rV5R6gMrhKSenZzU8Adv_1JnuL_V0VQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I love Jack rabbit...great service",
      "date": "2021-10-23T17:05:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tenile, we always love to receive a positive review, and we appreciate you taking the time to rate us! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "84955ba9-f659-497a-ae6a-9a8eaabc2f6a",
      "author": "Jernard Mann",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcmp3r82DCrS64zI29o0uGek6v2VhPnW_tgtWvfVIQs3KbMn0CbQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Place was clean and service was great",
      "date": "2021-10-23T04:25:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jernard, we always love to receive a positive review, and we appreciate you taking the time to rate us! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ad4f40b1-cf5f-4e93-a9eb-03e29a59b566",
      "author": "Mike Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBfMoiq1m0ka_RoLEQsbjb51lc6idVZHt_ItJUy1UaHsZFIw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle was really helpful. Thanks for all the help.",
      "date": "2021-10-20T19:31:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Mike, we always love to receive a positive review, and we appreciate you taking the time to rate us! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ecca701c-1cb9-468f-8d92-7eb16e3f452c",
      "author": "Jose Herrera",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3Dzj4nx98eaHIvNvptKa4mnwA95FXWscJwhY-Pv72FH9fBA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell is an excellent person, treat us very good",
      "date": "2021-10-16T17:02:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jose, we always love to receive a positive review, and we appreciate you taking the time to rate us! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4fbcc1e5-991c-426a-b0bb-6fa474fb1b9c",
      "author": "Charles McEachin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsE-ALEPxWyWjYGim9phH7Py-m29Y6lKLc_pHPiqATa4PxPg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My experience was very professional and warming. She gave great advice on what size we needed for the description of the amount of furniture we had.",
      "date": "2021-10-13T19:43:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Charles, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ac16cbe9-fe6e-4ebf-a664-a98f39b27bc7",
      "author": "Christina Ozment",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRrUkoVw4kYLK5AkLdQ_ur2PL0p3Ul4yBVRZhl2uPPNjz0Y2-0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-08T20:02:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Christina, thanks for the positive rating! We appreciate your business!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "599fac7a-8dc5-4bcd-b28a-4a4bb0837298",
      "author": "Joseph Sykes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgfVjGRsbL_sPnHlAN2CMgz2ab-HUv0relYZecQhrgZ7fOKA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle is a wonderful of over seeing the operation",
      "date": "2021-10-08T19:40:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Joseph, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "63a48a57-ea28-41e4-85af-5d11eb18cb1c",
      "author": "carmelo rodriguez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsqN7S6LyN9dzWxyufvUxW7effvgYaVVHQtB9rCP9ND5teuwM2=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and friendly people",
      "date": "2021-10-08T19:37:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Carmelo, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f8f38b12-b486-4d23-8686-6d980ae88282",
      "author": "Ariel Wilkins",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHFRFRGG1BB93n9OMpwdMIuMfSS-P_woHZE_psbNlzYb4fNQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-08T19:30:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Ariel, thanks for the positive rating! We appreciate your business!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "591eeeee-5e90-40e6-beb9-07ef883b8669",
      "author": "Lemort Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPlWs9LA0smJLH0SIAeepXmeNeQS5VeLccKx6_cVGmu2omktAk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-08T14:22:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Lemort, thanks for the positive rating! We appreciate your business!",
      "replyDate": "2022-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c4dcfd6c-2ae8-44f7-bf85-43779be1332f",
      "author": "Daniel Bertozzi",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjed_0LRAWCq_8AHlxw5ATdsE-k76Dz4_s-WtqdhDpU5hwF9U5=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This place is awesome! Extremely nice staff, Michelle is awesome. Prices are very reasonable and I would recommend to anyone.",
      "date": "2021-10-05T20:21:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Daniel, we truly aim to provide the best possible storage experience, and we are glad to know we are meeting that expectation! Thank you for choosingJack Rabbit Storage!",
      "replyDate": "2021-10-06T15:27:41.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "683a874a-ed3b-4ae3-8cf1-a5ed864813de",
      "author": "john victoria",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-r5BV_8LpXkwOQAzKgewgD8azlVX_uOjDF_klQ_gjMb3EuA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This will be my 3rd storage unit that i ever had and by far the best staff you could ever asked for. The manager and her staff are super friendly and provides good customer service ! I had a unit here from December 2019 until August 2021, never had an issue",
      "date": "2021-08-28T14:18:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "John, we really appreciate you taking the time out to share your experience with us! We strive to provide the best possible storage experience! Thank you for choosing Jack Rabbit Storage !",
      "replyDate": "2021-10-06T15:27:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fff551cb-fcf7-430b-8bdd-66d71bf2c379",
      "author": "John Dyar",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUujzv9sPrjb-B0sePcFLAQA_dAReOiYe8YscOSudh2u9V544Ssyw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Michell was absolutely AMAZING! Moving is always stressful, and she came through and was able to provide everything I needed in one place , when other places couldnt!  I was in and out in no time with a unit and a truck! Thank you Michell! YOU ARE AWESOME!",
      "date": "2021-08-03T16:35:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us.<br><br>Cheers,<br><br>Jack Rabbit Self Storage",
      "replyDate": "2021-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "da1a6bcb-d318-464c-a12e-e7bba26d0ff2",
      "author": "Mark Thurmon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsbNwUR-BftGBmXfGsQOuEtVNUBdWSnvT_xmhqPq374TZLlA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Can I even begin to tell you how much of a blessing Michell has been to  me while transitioning during this pandemic. She made things as simple as possible and helped me along this journey. I am very thankful for her and I highly recommend you go to Jack Rabbit for storage. I can’t speak for all of the Jack Rabbit locations but the one located on Lynn Haven is perfect.",
      "date": "2021-08-01T03:51:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Mark. We really appreciate you taking the time out to share your experience with us. Michell is GREAT.<br><br>Cheers,<br><br>Jack Rabbit Self Storage",
      "replyDate": "2021-10-06T15:27:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "32f015d5-4882-4cac-8989-66a97ace4a1c",
      "author": "fox life vloging gaming forever",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQtVMNXxirrwI81J4x6vTpUiUjSpRp2H-3qj5DZUPoPSThhaiPAg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Sydney was amazing and very professional . She went 100% for me would recommend Jack Rabbit",
      "date": "2021-07-28T19:38:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so thrilled to see your review of our Lynnhaven Pkwy location! We strive to provide the best possible storage experience, and it seems that Sydney exceeded that expectation! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2021-10-06T15:27:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "445ae3ac-2236-40f3-a1a9-d8252b545e3d",
      "author": "Earl Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFKRkt5jrB96zHlqLdmenbgQCv0euWxE3rnPJxDCEEEsYkR0h4=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Michell was very pleasant, and knowledgeable. Made our troubling time much easier.",
      "date": "2021-07-13T04:08:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Earl, we are so thrilled to know that Michell was so knowledgeable and helped you through a tough time. Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2021-10-06T15:27:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c2644d64-286e-4b9c-9f57-6a53bb788e9f",
      "author": "thelma Garcia",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOEf4oNRrpb4XyQepFc2_ijGvTQnMjrYxyt_8kCLhKNAhu7t90=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Ashlyn of Jack rabbit storage , lynnhaven Pkwy, VA beach, VA , SHES A VERY PATIENT, WELL KNOWLEDGEABLE FRONT DESK CLERK, FRIENDLY AND SHE MAKES YOU FEEL AT HOME, EVERYTHING IS DONE IN ALL SHORT TIME, PERFECT",
      "date": "2021-07-06T23:41:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Maria, we are so happy to know that Ashlyn showed such great customer service during your visit to our Lynnhaven Parkway location! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2021-10-06T15:27:41.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b0837624-cf97-45cd-abc7-7b493e17621f",
      "author": "Eric Dixon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqCTC2m8a4MWJ6UosaHq6MeqULN1zGNRKbpqCaTgMuukbhfDvA-g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Friendly and helpful",
      "date": "2021-06-30T16:46:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Eric, thanks for letting us know how friendly and helpful our managers were during your visit to our Lynnhaven Parkway location! We appreciate your business!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3519cf73-d841-4c59-a592-e2505157268a",
      "author": "SirKelz 76",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDG-Xao8TCFVzn8BL5S21PmNKrN3U8do7ymqpkDSzNWM4GHOc19w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-05-28T03:48:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave us a 5 star review! We appreciate your business!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "df4c8d33-4a0c-4028-9c86-6078c355cd20",
      "author": "Maria Futch",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLszPJOpyBwGgf7mC3zqGiucDhb7JkE3_PbPFDV5BHsVQboTQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-05-20T21:27:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your rating! We appreciate your feedback.",
      "replyDate": "2026-02-06T15:28:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "40ed5b0d-3bda-4ff1-aa31-817a5bbc5f49",
      "author": "John Bermeo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtynKB9b1GWz6UIAUt_5QIOzNZwpAqLd8JHDgItzmAeGRXAV7sgA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Easy to access and would Definitely recommend them to anyone out there.",
      "date": "2021-04-04T18:19:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "John, we truly appreciate your recommendation and your business! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fdae165f-0226-4f08-9469-5818393b98b7",
      "author": "Rootin Tootin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbfG2vTypKFdg_kITefNnuuoBCKuD-uTTZz_-L1763I4CLllxU=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Super friendly",
      "date": "2021-03-16T16:43:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Rootin Tootin, we're super excited to know how super friendly our staff was during your visit to our Lynnhaven Parkway location! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "504c8c13-35ee-45ec-a8fe-0d9fd5436014",
      "author": "Becky Dawson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5Rw7ov9u2ng4xlhGKmD4QZW8Ek82B1Jovc210J74aszCCUaFZSA=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Very nice people and units are clean",
      "date": "2021-03-16T15:43:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Becky, we love knowing how clean our facility was and that you were met with such great service when you visited our Lynnhaven Parkway location! Thanks for choosing Jack Rabbit Storage!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "03e0c33c-f3af-4bf5-a6c9-9c0f01de8001",
      "author": "Alis Cerrahyan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTbVz5jZY6lnijHqxQGrO4tts-kSoB_5VgAUs0iwnMEYPkp3Fp=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I've never met a more caring group of people. The entire Jack Rabbit Storage facility crew made my moving experience a good one. I highly recommend using them. This review gives me a chance to thank them...",
      "date": "2021-03-02T02:43:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Allis, we are so thrilled to see your review of our Lynnhaven Parkway location! We strive for the best possible storage experience, and we are so happy to know  our staff has exceeded that expectation! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cde5cc99-4056-4517-80ec-e3392c5f22f5",
      "author": "lynnette coleman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJP_Sr2KPqiSzQPv_jm6u5CMZF4Yck5q_svTqzfCyeK2kGjolI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-02-18T22:13:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Lynnette, thanks for taking the time to leave a review of our Lynnhaven Pkwy location! We appreciate your business!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4d39b2b8-66b4-47a9-9a7a-febcbb0428f8",
      "author": "Messiah Lockhart",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXM_cxo7a5eOH0RFKrs9BZvh3RMD6ALgXMtqQyURfe1lIQlt6wJ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell Johnson is very helpful. She has the best customer service I've had in a long time. I told her exactly what I was looking for and she was very informative about pricing and size to accommodate my needs. She took me to look at the space and she was correct. 5 stars all day long.",
      "date": "2021-02-09T20:34:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Messiah Lockhart, we are so happy to know that Michell was so helpful during your rental experience at our Lynnhaven Parkway location! Thank you for choosing Jack Rabbit!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7ba3f8d4-1537-40f5-b2ab-9ef4ab807806",
      "author": "Derrick Demps",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKI-QNHrptIPFqro0ly0cVKCtUmwo5S8q6yY1DvqtJu5zjHPw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Ms. Michell is the best quick fast and easy service, will comeback for all storage needs",
      "date": "2021-02-03T23:05:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Derrick, we're so happy to know that Michell provided a quick and easy storage experience when you visited our Jack Rabbit location on Lynnhaven Pkwy! Thanks for choosing Jack Rabbit!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4e2bda3f-5833-48e8-8b3d-cb237e757391",
      "author": "Cortlin Mardis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLf_X1EXGNGvrmBUJ9i6v2wR-Zy3KTI1dZd_bpVsz5qIMHF1Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Quick and Easy process, excellent customer service, 10/10 would recommend, and Michell really made the process smooth.",
      "date": "2021-01-29T22:34:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Cortlin, we strive for the best possible storage experience, and we are thrilled to know that Michell exceeds that expectation! Thank you for choosing Jack Rabbit Storage!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cece7ad1-5bec-4760-9287-30e3851f0ebc",
      "author": "gabriel garcia",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8pKB9AbZUusKviqLB_ga3TdSFUvDhrrUchRN8bOMA87JxMA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Sarah gave us the best service ever! From start to finish she was very friendly and as helpful as can be! The prices are way cheaper than other storage units! If you need storage and want great service come on the weekend while Sarah is working!",
      "date": "2021-01-16T22:21:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Gabriel, we strive to provide the best possible storage experience, and we are so happy to know that Sarah met and exceeded that expectation! Thanks for choosing Jack Rabbit!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0d61044f-4e4b-469b-aca5-cba88ec694be",
      "author": "kevin pineda",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeTRdSgnjzZeSLcfh5e2sA9TGPPRQQtKk13ce1z-3poSyfwQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The lady at the front desk is really helpful,really\nNice.",
      "date": "2021-01-04T16:53:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kevin, we are happy to know that the manager at our Lynnhaven Parkway location was so helpful and nice during your visit!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7c0918b3-374b-46de-9a25-3d65445528be",
      "author": "Alex Spencer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7jirFlQVxT8wNOE3tz2jMD2QCHDLvzy8BRZkZdtDcqtPu1Mg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This the second time I had to store my stuff due to deployment.. I never felt comfortable leaving my stuff behind until I came to Jack Rabbit and honestly it had a lot to do with Ms. Michell.. She reinsured me that I’ll be taking care of and so will my things.. I truly appreciate that..",
      "date": "2020-12-31T17:18:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Truu Integrity, we strive to provide the best possible storage experience, and we are happy to know that Michell exceeded those expectations! Thank you for choosing Jack Rabbit, and thank you for your service!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6b5dbf8d-47cd-43fb-94e5-f13b985b2972",
      "author": "Ariii",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1XTG9M1UXoVJZfRYWDv0-8RglzjqSo-stmhcotMAdyqCVqy_l=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2020-11-05T14:35:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Ariii, we appreciate the rating for our Lynnhaven Parkway location!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fea7e137-1014-4d8f-94e6-9082cb6fd6d6",
      "author": "Larry Joshua",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0CJox422pZ-63X-Dd_pBS9X03cjZZ1xSCe7EecLw83J8Big=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jack Rabbit was great for being a first time renter!!! The lady Ms. Michell is the sweetest more coolest person you will meet!! They welcome in like family! If I need to a storage unit to rent, I’m going to them!!!",
      "date": "2020-10-27T14:43:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Larry, we are excited to see how well Michell treated you during your visit to our Lynnhaven location! Thanks for sharing your experience!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "16e77d26-f037-48fb-bd6a-2042742e2f03",
      "author": "Matt Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxdnKwhu8z_vTGLv-4j0zFUVakKDMKMoAaFImC1mpcdxwkyA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staff is very knowledgeable and able to take care of your needs and most importantly friendly and communicative Michelle is the best!!!",
      "date": "2020-10-01T16:50:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Matt Miller, we are happy to hear you found our staff to be knowledgeable and friendly, thank you for choosing Jack Rabbit.",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "849d1c36-45c7-4333-932e-643895c4f942",
      "author": "Q Butler",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF9bFx16W4xKBS3n-7zWqgansoWSjwJpy_Gb-iwLZW4hZAvBuKBQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "First time storage renter. The Jack Rabbit family helped me make this transition as easy as could be. Ms. Michelle was extremely knowledgeable on every question I had, professional, kind, and patient with me throughout the entire process. Highly recommended!!! P.S. Go Pack Go!! Lol",
      "date": "2020-09-26T13:03:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Soufside Trell, your wonderful feedback and rating mean a lot to us.",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6533fa66-d4a5-48df-b611-5e5a7ff1fcc6",
      "author": "Davon Wright",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK62GA55QbKBG3LDJ7o1Fw-bgkHi5dWUTJ2RHEp4woiHmyCJA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They was very nice a professional an have great personality",
      "date": "2020-09-25T17:46:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Davon Wright! We're so happy we were able to help you out!",
      "replyDate": "2021-10-06T15:28:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "13f85891-f7f5-4b84-8054-64882e3f5aac",
      "author": "Joshua Evans",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJP5b_2V-K8jZVPjDrFVLI_G4fDyxUxlVhL5aPoHj5MSCsx-Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everyone was friendly and I got to use the truck for free for 25 miles! Thank you!",
      "date": "2020-09-17T18:37:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Joshua Evans, we are happy to hear about your friendly customer service. Thank you for choosing Jack Rabbit storage.",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0da08397-cefa-45c3-ae2b-9b054476292c",
      "author": "Taylor Thome",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8HpstvGznVngZkwbTogcORc8Wgutbo7u4o_FufzHFAPcTtg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "michell is awesome",
      "date": "2020-07-30T23:29:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "259d0876-446f-429d-a1bf-4a6a50b49cdb",
      "author": "Alyssa Goguen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQl8VX9kq_JRAQmuGVyqpZu7rbZv2ea8VsQGNc5H4o5x1_JQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell is awesome",
      "date": "2020-07-30T23:12:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "49797f02-fe27-49c0-87fe-154aead29974",
      "author": "Latoya Wright",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJGJXpM1Gw2jhMJ_D-QMG0Vf90rRnlQD4B-9zpNDQT4fN-gi6_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2020-06-09T11:09:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Latoya Wright, thank you for the high star rating!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "99d75365-c051-4845-bc67-9d0b874fd49f",
      "author": "Bamville Ent LLC",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxauLWm4PjT8uXS071-c5Uwr31uz1Z4WmJfvVSJpqjQRqE5i0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff is extremely friendly. My unit was extremely clean.",
      "date": "2020-06-05T14:14:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Bamville Ent Llc, we are so happy to read such a great review about our clean units and friendly managers.",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9665cc83-e1f2-4339-a873-270a2ba4f353",
      "author": "Bamville Entertainment",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXW7MXrvXie5qq77YB5MyG4Mx8H5nsoKeUsW7AnSS22SZCRvByn=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I love this place. Customer Service was great when I needed a storage unit.",
      "date": "2020-06-05T14:13:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "84bf3efe-41d5-4ee1-a4f1-eb8f82a54f85",
      "author": "Kyle Matthews",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUM8CTvdcLzWi13b60C_LrpjLWNWdYw3MZDU5UkP-6zZwcJXOu=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Jason was extremely helpful in renting a unit. Fast and friendly A+ service!",
      "date": "2020-05-29T16:38:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kyle Matthews, we're happy to hear you had such a positive experience with our assistant manager, Jason.",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0d913233-ecd3-4106-860f-16e0ae12938c",
      "author": "Meontay Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUwOKFYX9jlrys9LHuFV3aqJLlP3dTGyjr7Q2FZXgrVZ7G9A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle is great. Property is clean",
      "date": "2020-05-13T13:34:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Meontay Smith, thank you for your kind words and this wonderful review!",
      "replyDate": "2021-10-06T15:28:14.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "da9c6ac7-03c2-4816-a85a-098852693afd",
      "author": "Rikki Foster",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1wdZ6Zu8sD98_eNBbcleQaCTUhxw_KIWEoMweD6UCD-nbJrfb=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly staff & helped us out a lot on our final move from Virginia to Ohio after my husband got out of the navy. Their accommodating and understanding. And the facility is very well taken care of",
      "date": "2020-03-17T17:48:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2021-10-06T15:28:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8e1585b5-3854-4a7f-b471-1e6e8357c852",
      "author": "Lolita Love",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX89XAdeIKOYIr3OxE5LAuB2Ot5o7lDpk5vQ9FrnD7aIHszvgM=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Clean...good customer service",
      "date": "2020-03-16T07:55:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7b89f530-40ac-4596-ad99-ed837c50d616",
      "author": "Tiffany Grano",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfWRiawLzmBT80Dft_2I53Y6CpAHP3ZQOppeP79rO3wU0k31rIiQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This storage facility is fantastic! Excellent service, fair honest rates, and Michell was extremely helpful when we needed to transfer to a larger unit. I highly recommend this storage facility!",
      "date": "2020-02-29T19:10:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive review about your recent experience with us!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0fa7b09b-b440-454e-a4b2-dff4437f4cbf",
      "author": "Vanessa Hurtado",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyGS4NhMnBSIGt-q7f24YsyIqtTyPI6M9jdZMJjQGhHWd7vE7B=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle in the office is very helpful! Super caring, i know she loves her job. I will definitely continue to rent here (:",
      "date": "2020-02-29T16:00:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Vanessa Hurtado, we're happy you found our manager, Michell  to be so supportive during your experience here at Jack Rabbit Self Storage.",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9f8538c4-5da7-462a-8337-7620073c9fae",
      "author": "J Gentz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkN90xGbWsOkVdtRGoN4Rxd1UKiQ1TcJo4FOWLxHMRThrbELpJ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Trust these reviews...this place is amazing!! Staff was so helpful, and amazingly friendly. They were a key part in coordinating some last  minute storage and moving issues. Cookies too :) Facility and units are clean and well laid out with plenty of room.....Highly recommend!!",
      "date": "2020-02-29T00:50:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Jim G, thank you so much for your positive comments about Jack Rabbit Self Storage!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b02ef2fe-61b9-475f-b624-088618b263e5",
      "author": "Kali Vogel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1H3rvk0JzuTPoRt_BuXpLgjHC_7dYA5_RD86meCMjkyBPtHc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The Lynnhaven location has been nothing but phenomenal to work with. Miss Michelle in particular, is always professional and has always went above and beyond to make sure we are satisfied. I would definitely refer this location to anyone looking for storage options. Clean, easy but secure access, and as always, that customer service is on point!!",
      "date": "2020-02-27T20:39:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kali Davis, your wonderful feedback and rating mean a lot to us.",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "90d1112d-190c-4bde-b44b-bd8259cc0b4e",
      "author": "Veronica Cobb",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgcOxWN9G97ui-Z6qZpvK7xWn4F5wobV01ySHS2TZUluUO5uG1Kw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great service",
      "date": "2020-02-27T17:45:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Veronica Cobb, thank you for the high star rating!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fe913c06-364a-41a5-b684-a1c66b5b5a82",
      "author": "Felicia Carole",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsA08sPxFq_bvwy-dF5avoHdUj6uWULQEhGVh35v8gkK-tnfiOnw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell is the best! She is informative, accommodating, friendly, and very helpful. Whenever I have a question, she is always willing to provide top-notch service. About the site - the facility is clean and protected and I'm grateful I selected this one for my storage needs. I highly recommend this location.",
      "date": "2020-02-26T14:41:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Felicia Carole, we're happy you found our manager, Michell to be so supportive during your experience here at Jack Rabbit Self Storage.",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7f6839bb-f800-423e-a2b0-7ca450f3cf02",
      "author": "Johnny Castro",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpJXmjenhXM7oC74XvUOcApnxa5U8-sM1r4yzBNcXxp9_J8S4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell was an awesome front desk lady! Very helpful and human! Awesome place to keep your stuff!",
      "date": "2020-02-25T20:39:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "db4f99e0-cc19-47f7-b204-d5390ea29df8",
      "author": "Angie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZiUrdDIbC6soHeodDH8ZMLuHOXRcFHRb8ZD7zNBiJWxvxVq1p=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I Highly recommend this facility. Very clean & well maintained & a feel safe environment. I’ve had the joy of speaking with Michell several times. she is always so cheerful, very helpful & welcoming.",
      "date": "2020-02-22T18:03:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive review about your recent experience with us!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ec8c645f-49f6-4cbe-bee4-7c15b634d6f3",
      "author": "Tanya Hayes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB3Mrxm8zy9wmEUYosYRUSIL8N0eSrn_6nuD0ftTGnBzh9yR4kSw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Would definitely recommend! Nice and clean.",
      "date": "2020-02-22T17:56:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2020-10-06T15:28:14.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a200952e-6ff8-4f47-a49a-b36513684f9a",
      "author": "travis malchak",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKd1HLXg34WiGmlmvDvqtMTMSSg-68J-hpAHuR_4iFaOhUdng=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service. Very friendly and very accommodating to all needs. Great service for a great price. Would definitely recommend.",
      "date": "2020-02-21T20:27:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Travis Malchak, we're glad to hear you enjoyed your visit and received great service!",
      "replyDate": "2020-10-06T15:28:22.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2e8cdd09-6c17-4ab4-9519-5399fd69fbe8",
      "author": "C Fin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtgmRSo1OewlpewTbK7J0NNZ9abS1TPEAlhVmeQxCgM1WgJLOn=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I've had a storage unit here for a few months and have 0 complaints, the staff is friendly",
      "date": "2020-02-16T00:13:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Cody, we are so happy to read such a great review about our Lynnhaven Parkway Jack Rabbit!   We're delighted that you rated us with 5 stars and that you have had a positive rental experience.  Thanks so much for your recommendation!",
      "replyDate": "2018-10-06T15:28:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2f349af2-d460-48c1-a163-e50904284285",
      "author": "Tom Schmaing",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKX0MR33-lcuByj-1_58lRyCV01SPs7F3er-KIAhdY7O8cTw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I rented a second space today. Michelle is always so nice and the property is always so clean.",
      "date": "2020-02-10T17:04:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Tom Schmaing, we are very happy to have provided you with such a positive experience!",
      "replyDate": "2020-10-06T15:28:22.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ba603163-e060-4d91-8f21-98e9f5695575",
      "author": "Mariana Mosley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVpIBs9j9d484_wr66No9ZovGtUC0J66r13dJIZOss6fLGAw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle is awesome!! We have been using this storage facility for over a year and Michelle is always courteous and provides excellent customer service!",
      "date": "2019-12-07T15:58:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2020-10-06T15:28:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7b6bedb4-de6f-4c99-8bc0-1cf5cb888a11",
      "author": "Steven Dickens",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7hXJqF2rxgV3vrImCVrw9xuQ1iDfrdgtjUdhnB40gArdI-dAR=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-11-04T19:27:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2020-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4e862ccd-fe05-4ee1-87fc-f23df690c58d",
      "author": "Charla Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUx3rIMXWlqtjSEWf1YupaQ7eZ4Nin2eIDTQeq5H-CHuKWIgvWLg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Michelle is so awesome my thanks to you always !!!",
      "date": "2019-11-02T02:34:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kimbolobo Chenault, thank you for your kind words and this wonderful review!",
      "replyDate": "2020-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6b249310-0d31-4965-98f0-6fd5bb8aa756",
      "author": "T Whited",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8pUEfx8hUEiwoBM3k1Drkim11qPNz4N0NFT0lT1-Tg6aVTg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have been renting with michell for over a year now and she has been wonderful, friendly, and always helpful",
      "date": "2019-10-29T18:20:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive review about your recent experience with us!",
      "replyDate": "2020-10-06T15:28:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c8076e76-6305-4246-ac9b-27aa8b666b37",
      "author": "Thomas R",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEpWtcUeN59sOEAcaMU5iVBitGcPStA_hr6atlITkNE-Qx4A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-10-19T17:02:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thomas Redman, thank you for the high star rating!",
      "replyDate": "2020-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1585d4d9-1c7c-421a-abb6-bcebe4e33aba",
      "author": "daniel",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfM92fj9T8l4khZfAlkplKBIC8e8FAYHgejKg726key8r56FLs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2019-10-03T22:11:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Daniel, thank you for the high star rating!",
      "replyDate": "2020-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d02b5eda-f748-4c43-89ff-c2a654e915f6",
      "author": "Barry Aldridge",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZdSqdiEWsvGt10dyRVzt9gpYV5ybs2RVT2UFvnli8GGkWjQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-09-17T13:31:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Barry Aldridge, thank you for the high star rating!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "49e48231-a754-4acd-8839-77ce2ee67080",
      "author": "Cheryl Anderson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIng60A8jvwm91fatDMqWqYQGHfo2R6zxrp1bxL3cl7PLHn3Q=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Good place for storage",
      "date": "2019-08-17T14:53:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9600b554-fd0a-46d0-813f-dd540c94e865",
      "author": "Robert Taylor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxVC2HiJI8MOqG869dCkETJJc44hFruMcdwu6iBEjsZmi7G0OuBw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "It was easy to get there and to retrieve my stuff I need and to exit out the storage facility thanx",
      "date": "2019-07-25T17:27:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive review about your recent experience with us!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4778cd84-1710-438e-b663-e241f39c47d0",
      "author": "keith corillo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUWBTqNYKJIK4cukBS6nY8OCvILcVuXboBbN1pDz_LGOUOo-JJ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I rented the moving truck & unit from Michelle    She is a pleasure to deal with. Decent prices and great personality. Can’t go wrong. Would recommend her to anyone.",
      "date": "2019-07-25T11:14:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Keith Corillo, thank you so much for your positive comments about Jack Rabbit Self Storage!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e61c5566-0104-46d6-9dc7-e1082b193391",
      "author": "MELISSA SMITH",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeARj7xa0lW4B9aiKBWincvWYJu66104yU7q_wnRYFb0fvjZXm=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Highly recommend!  Retired military and I still use them today, every deployment I never worried about any of my items when I was gone and that was one less thing to worry about. Excellent staff and team, the storage units were clean and free from rodents, unlike other that I have been through. They also had 24hr. Units that fit my needs. Location was also a plus, it wasn’t located in an area I wasn’t fond of at night. I highly suggest to that you check it out. Maybe one of the best keep secrets in VA Beach 😉",
      "date": "2019-07-23T16:19:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Melissa Smith, thank you so much for your positive comments about Jack Rabbit Self Storage!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f68dfddd-2319-4664-b931-099fd815c0f8",
      "author": "5 Kings Management",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURINdsUNU7iCJuZEm6dzfxH7hmuKIJqYJUPzFCZIi413YZds3c=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2019-07-02T17:58:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "5 Kings Management, thank you for the high star rating!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f2e8afc8-7719-4ec8-a6db-1413b8db4637",
      "author": "john williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSCzJ1pfkXPzqnwKAwqqhU0BrSnMlaFnmNH5wge0PE8bfZbw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-07-02T17:03:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "John Williams, thank you for the high star rating!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4291bc59-5f29-4669-b415-2b7611828890",
      "author": "ray clark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1FLMRTYaLOGGKICXJdl0mLCUXNZtF20aaVxdPS1Iz40993A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Sarah was very helpful with my new space. She waz nice and friendly.",
      "date": "2019-06-24T22:55:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Ray Clark, we are very happy to have provided you with such a positive experience!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f79a37dc-1193-4a6a-9186-c1d31c79a2d8",
      "author": "Gerald Davenport",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJi6jQJRd6EOZcoVxpx7XkmhmJTw1TjhBCliE2KhV8t1DnSbw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle was one of the best! Best customer service one could ask for. Will come back anytime....",
      "date": "2019-05-23T15:30:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Gerald Davenport, we are so happy to read such a great review about Jack Rabbit Self Storage and our manager,Michell!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8e117536-6cc1-42ae-980f-f832dc5479d1",
      "author": "Cardell Patillo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPpDWrv2Fgk2ZR0bCGyU5vMetloNAeVpPHnoYaId5IWs0S-KKR=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This was the most amazing customer service experience . I will recommend this storage facility to anyone in need of service. Michelle is the best !!",
      "date": "2019-05-23T15:25:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Cardell Patillo, we are so happy to read such a great review about Jack Rabbit Self Storage!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "29ccc25d-50ad-40f1-9c84-8ffc9e3e2cf1",
      "author": "Michael Kreiselman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURPV_6ylxWwluuBqpQrzrjHV2-l-m5u6ZJ-WwMbllzYfPUrhM0=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Nice friendly staff, fair prices, and a great place to store your stuff!",
      "date": "2019-05-21T23:56:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Michael, we're happy to know how friendly and fair your experience was with us!",
      "replyDate": "2019-10-06T15:28:22.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8eeed05a-01f0-49b1-bc68-ee9d950de580",
      "author": "D Tindall",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkzLdGJbiVDXML3kYrsGGQ779za9KONY_YLjglwjvLHJzVaCHUEw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Helpcul, friendly",
      "date": "2019-04-01T00:46:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Debbie Tindall! We're so happy we were able to help you out!",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "322836b9-d8ea-43e0-8361-7808ce93dc90",
      "author": "Sean Gailyard",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGAttpW0QO6Jtx-Diw0sPW4MBwPvXPgDfozzi8mK4PaizldbP7=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Liked coming here because it was quick, friendly, and helpful",
      "date": "2019-03-27T19:58:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive review about your recent experience with us!",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a3630a89-5186-4c98-98e6-18218123d52a",
      "author": "Jackie Gailyard",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_X0m19wFqQ_JH31-R_UtDmujRkX5tZY_Vmia7P73BK4Kflp3L=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell is the absolute best",
      "date": "2019-03-27T19:56:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jackie Gailyard, we're glad you had such a wonderful experience with our manager, Michell.",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4964086c-279e-473e-b0a4-ffff3cbb70d9",
      "author": "sherby perry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYtX7A71AZlShwP_fCi3oQY5b9PXLv3dLNKeTh5YmqkDKvUg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service",
      "date": "2019-03-25T17:16:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Sherby Perry, thank you for the high star rating!",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ba59c6e2-238c-406c-91d0-a99fe2943d3b",
      "author": "Nicole McNeill",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk4tNDv7Ks23jKVy68S4DaRg9MTLt7FaxnRHeKvy_Mt-CRGHsW=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It was quick and easy process! I was able to get a storage unit and rental truck in the same day. The employees were extra nice and accommodating! Appreciate them for everything!",
      "date": "2019-03-22T21:57:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Nicole Banks, we are very happy to have provided you with such a positive experience!",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "abff94be-57ae-499b-bae7-6a84914bc76b",
      "author": "Crystal Brindel",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjbI2P8izSw4JSe_GlXt6uSujJ9ftQBtFZKNDJROV3ktDLuWof=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2019-03-16T22:52:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Crystal Brindel, thank you for the high star rating!",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8f206760-b94c-4458-abec-f22e2f752b15",
      "author": "Jay Stern",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcQLDYqSsjP-Ia_XXipkK_JWE8ZB42yxZF8h6n0nthCQQBnfY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2019-02-02T23:07:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jay Stern, thank you so much for your high rating!",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "edf3c557-2d45-4c2a-bda1-5eb58a40f853",
      "author": "Tricia Hankley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtAk9f4W_TiCicu09hSgfL5axB33YpNQJ0yFdRxL8zllbA_QynWw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We can’t say enough good things about Michelle.  We have used this location many times and have always received excellent service.",
      "date": "2019-02-01T18:35:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tricia Hankley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Rabbit Self Storage.",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0339fea0-4013-4ea7-bc86-55e124a9078c",
      "author": "Sarah Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgL52H4N_EBvIdAPgptOv6RW95STlQoIHZ10L2IvDShTlk6zEh0g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-01-13T17:38:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Sarah, thank you for taking the time to leave a five star review at our Lynnhaven location!",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "85e521dc-4770-4bde-ae6a-f3f08e1a4516",
      "author": "Mike C",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2GviyFLqVEjxMPkdNTXUSF8oLC-cLDxxfUYmLamVPmRUp=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have rented with Jack Rabbit before at another location, and although the previous location was satisfactory, my experience at the Lynnhaven Jack Rabbit is stellar.  I frequently rent trucks from this location, and Michelle has been great at reserving a truck for specific times.  Michelle is a people person, and goes out of her way to help with problems.\nI was surprised to read another review about this location that was negative.  And the complainer HAD NOT EVEN PAID HER STORAGE BILL.  In my opinion, once you stop paying your storage bill, by definition, you cease being a customer.\nI am pleased that Jack Rabbit management stood by Michelle, rather than clinging on to that ridiculous myth that the \"customer is always right\".  This complaining occupant ceased being a \"customer\" when she ceased PAYING for services.  Non paying occupants are an administrative burden who drive up the cost for everyone else. 3 cheers for Michelle and Jack Rabbit Storage.",
      "date": "2018-11-21T12:36:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Mike We strive for 100% satisfaction, and it is great to hear you had such a positive experience with Michelle and the Green Run Team. We appreciate & value your continued business and are thankful for customers such as yourself.  More so, we appreciate your feedback and taking the time to provide us the kind words that you have regarding Team Jack Rabbit and Michelle. We hope you had a fantastic Thanksgiving and a cheerful Holiday Season. Have a wonderful Day",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "12319773-5245-443d-8a4f-f408ac970d2b",
      "author": "Maria Futch",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH-zyhvw_6PnIKidYmXi_fyoh_GmJf-wOGZketwvEFmFPf=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2018-11-15T00:19:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Maria  Thank you for taking the time to rate us. We appreciate your business. Thank you for the FIVE STARS...",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1dc02c45-2f7a-4ab6-ad2d-f771e586ac41",
      "author": "Lisa Kirkman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuP0VWePqtgBKzThmJi-b_hCeLIYQJysOVcyYZVQATaoV1V0Eo=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "I’ve had my storage for a few years. Michelle excels at customer service. I’m living out of town and every time I have a question or concern she handles it professionally and makes me feel at ease. I was amazed that she remembers everyone’s location. I was stressing when I had problems with my lock and the office was about to close Michelle patiently took time to resolve my problem. It would be great if a lot of other businesses valued their customers like she does.",
      "date": "2018-11-11T17:04:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Lisa  we strive for 100% satisfaction, and it is great to hear you had such a positive experience with Michell and our Lynnhaven Pkwy Team. We do value your business and thank you for choosing Jack Rabbit. Have a wonderful day :)",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "99c3d860-e9ad-4b4a-9e90-e9a0b7b6a4b8",
      "author": "Vernon Marable",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxuaZweU2sUymIyhrwxfWkwum9UTDhZnrcqDOlCvu08c5Wfg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle is always very friendly and helpful. I will never store anywhere else as long as Michelle is here with her smiling face.",
      "date": "2018-10-29T18:50:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Vernon  We strive for 100% satisfaction, and it is great to hear you had such a positive experience with our Green Run Team. We appreciate your continued business and thank you for choosing Jack Rabbit. Have a great day",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e50bb9be-7b0a-43c7-a81d-37157971fa25",
      "author": "Sheri Berri",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOnAwOxZ-CDe1aK5_YcD5gmTdqoftwcrQsbljQKGX_3WeMZ-uUbg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I was able to get a discounted rate for 2 months.... LOVE THEM!!!!",
      "date": "2018-10-20T16:16:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Sheri We appreciate you taking the time to provide us with feedback regarding your experience. We are happy we could help. Thank you for choosing Jack Rabbit. Have a great day",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bb084b65-2967-49f0-81f4-4dee586a14b7",
      "author": "Ashley Hatcher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSOBSOiG9ohHyHmSD2XcmafCbjpQ1hGIs5aZQfJ14tjhkCDw=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2018-10-10T18:37:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ashley Thank you for taking the time to rate us. We value your business and want you to feel welcome to call and let us know if there was anything different we could have done to improve your move in. That number is 757-962-6914. We thank you for choosing Jack Rabbit. Have a great rest of your week.",
      "replyDate": "2019-10-06T15:28:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5a13d478-3824-4b66-8a99-cb4856f87438",
      "author": "D J Jones (Platinumcitygirl)",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWRO3XN00-bqfgbDf0vZ7_t8LY4Mlb2IQB3RlFyoI46iVfBA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "As I drove in the associate came back and opened up the office ( he had been enroute to some task). Mike was very informative and professional, courteous and friendly. I rented a secondary unit as I didn’t think that all my boxes will fit into the unit I have at public storage. I shall most likely get a bigger unit here and move out of public storage and mike is the reason why",
      "date": "2018-09-07T16:31:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Deborah W strive for 100% satisfaction, and it is great to hear you had such a positive experience with our Green Run Team. We appreciate your business and your future business. Thanks so much for the review. Have a wonderful day",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0d2fca5b-2e48-4992-ad0f-3cf4e49983bb",
      "author": "Tamasha Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvvRI92mIF7BFFDRAudilpVPkR4PBtS3o0pkNNtyEGpCItUDo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Made my transition very simple and easy. Very friendly environment as well.",
      "date": "2018-09-04T03:49:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tamasha  We are so happy to read such a great review about our Green Run Jack Rabbit Team. Thanks for your business and the rating. Have a nice rest of your day",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "78390232-4b5e-4a28-8d79-8c2c820fd4dc",
      "author": "Jennica Long",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXO6Y3ACmIBMTjK-FMADwSZsAMwc1hrYtLWBmnWVgHZoNCxmWSH=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2018-08-18T20:15:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jennica We appreciate your feedback. Please feel welcome to call and let us know if we could have done anything differently to improve your experience. That number is 757-962-6914. Thank you for your business.",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b8263790-fe40-47fa-a87c-6ead03ff291b",
      "author": "Kendra McClain",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm8kCHEF7g0I4HQSGlobaDMYyHy0rdEcq1ZZ2dj1FiynOJvqVWmA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This morning has been hectic and Ms. Michell has really made me smile and my transaction seamless. I truly appreciate her great personality and customer service. She took great great great care of me and explained everything I should expect perfectly. Thank you so much!! One big thing on my checklist completed with no stress.",
      "date": "2018-08-06T13:40:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Kendra Thank you for your feedback. Top notch satisfaction is very important and it is outstanding to hear you had such an awesome experience with our Jack Rabbit Green Run Team. We appreciate your business and thank you for the five stars. Have a wonderful rest of your day. Very nice to hear that a hectic start to the day turned out so wonderfully.",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "87cb994d-55f4-4f78-9317-783cbb063065",
      "author": "C Cohron",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXpeGN6jBAUkAyx0FGLawAheeXviVV6slUvvU4cJv1BOP6bQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2018-07-31T00:37:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi C Thank you for the rating and for your business. Have a nice day",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0e5fa6d0-de8e-4b18-b087-b64a145112b3",
      "author": ",Minnie Reliford",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX__Lx6fQkzt2eWWyaFD3tBHcT7RpRg8vQNzWf-B14aztFW1pbjiA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Thank you michelle for the great service",
      "date": "2018-07-12T17:04:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Minnie Thank you for your feedback. It is nice to hear you had such a positive experience with our Jack Rabbit Green Run Team. We appreciate your business and thank you for the five stars.",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d6082e70-e000-4d92-9b7a-f992acbd5fef",
      "author": "Aitya Hoggard",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVO-6M8lGoOHyxl4xVlz4ScrFvPTlESREi654oucpkXNO_c6zAZOA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I lovvvve  coming to Jack  Rabbit!  Michelle customer service is excellent. She take her time and explain  each unit price. She even went the extra mile at calming client who I  there that was worried  about putting his things in storage. If  your looking for storage opitions go see Michelle she will take  care of you.",
      "date": "2018-06-23T20:43:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "e strive for 100% satisfaction, and it is great to see you had such a positive experience with our Green Run Team. Have a great day",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6487f308-04f9-40fb-9af9-734db840c291",
      "author": "Mark Barnes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGU2NMyUryzuOMF1cUpaoxqeDkwA5Qh7SUmseqYxOwftahJ15M=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful service. Clean facility.",
      "date": "2018-06-18T14:32:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Mark  Thank you for your feedback regarding our Green Run Location and thank you for your business. We do appreciate it. Have a great day",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4b769572-331f-4c8b-9e7f-062ef43d974b",
      "author": "Rebecca Lopez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEW1lCmQU06Edp6k6_lCeTugglamJv79xIOzyHKdV-VtPIQVIY=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-05-06T09:45:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Rebecca Thank you for the duplicate response... and the FIVE STARS Thank you for taking the time to send us feedback. We appreciate your business and thank you for choosing Jack Rabbit. Have a great day.",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2dcff0ce-1996-42df-8c1a-f23a12dba6fb",
      "author": "chris simmonds",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnxTujFpkkLPNIfJ2KOjZDhXb4918pXCTTjW6_DuzxnMViRgrp=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell is very friendly, easy to work with and has great tips for storing pieces. Much happier here than my previous rental.",
      "date": "2018-04-26T22:59:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Chris We are so happy to read such a great review about Michelle and our Green Run Location. We appreciate your business and are pleased to hear that your experience was a great one ! Have a great rest of your day.",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8523774e-5134-4254-a69c-1230a07e09eb",
      "author": "Octavia Wright",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcNH0IN0sOrqLKlUfCw9zzRZKKyV9DaoNJT30eE6UaGblNcgST=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I love this location. Mitchell Johnson is very polite and very professional. She takes care of all my jack rabbit needs with a smile. I would refer anyone to this location.",
      "date": "2018-04-03T20:23:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "FANTASTIC to hear about your positive experiences.  Michelle is a great part of the Jack Rabbit Team. Thanks for the feedback",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1d2cb351-45cb-4415-bccd-cd312378d620",
      "author": "Juan Tapia",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiiit27wm9V5sQMGUshSSti5qJLAbcoM2vsJNvRcFNKBcIUELt=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2018-03-30T21:11:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the FIVE STARS !! We appreciate your business",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3d811830-09ad-4005-86ae-ff5f2ac7a605",
      "author": "yameilee Baylor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHHKy3Z39EYfmk3TrNDJumY_qP4Jz8GbdiHzqMvC1ZVIWBneQlwA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell is amazing!!! Felt like I knew her my whole life. Best experience I’ve ever had!!!",
      "date": "2018-03-18T00:36:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Yamei Thank you for your kind words and this wonderful review regarding Michelle and our Green Run Location! We are delighted to hear that your experience was a great one. Have a nice rest of your day and thank you for your business.",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fa7180da-7834-4721-b71f-32546e320db5",
      "author": "AKIMI DAVIS",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjjv81v9D-jbmQKv5FFGArz3jjWRJd-VJRuh5hb-rdQFTD3eBO=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I only write reviews if service was horrible or exceptional. My experience with the Lynnhaven location was amazing. The grounds are immaculate and the manager Michell is AWESOME with A SIDE OF AWESOME SAUCE! She made the experience quick and easy! The prices are good too. Michell needs to be cloned!",
      "date": "2018-03-05T14:54:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Akimi  We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Green Run Location and the staff. They take pride in ensuring the each customer has a pleasurable experience. We thank you for your kind words and for the five stars. Thank you for choosing Jack Rabbit.",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c864945f-a1b6-484d-9c43-d0878ea14423",
      "author": "Tiya Clifton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBL8bIX38Im-gR8HB7DOGDvMUQGjPgnPUDjE_9LDruCIUpn_PMWQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle was awesome throughout our 10 month rental. Always friendly, always helpful, and super knowledgeable about things we needed to do to ensure our smooth military move overseas.\nMade a stressful situation less stressing!!\n\nThanks again Michelle!! Keep up the good work!!!\n\n~Cory & Tiya Clifton~",
      "date": "2018-02-18T22:08:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Tiya & Cory We are so pleased to hear that your storage needs were met and for a smooth transition. We strive to accommodate and please our customers. Michelle is a great property manager and always does what she can to ensure your experience is top notch ! Thank you for choosing Jack Rabbit and consider us for any future needs you may have.  HAVE A GREAT DAY !",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5557f167-e566-44d3-9bd5-e02954395e55",
      "author": "Ms Fen Fen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHVR4V1aN-ylz8EWZzoZAR5BYEhLkkigVp5t7bo0VXlZHY8em_-A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-01-26T23:30:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the awesome 5-star rating of our Lynnhaven Parkway facility!  We appreciate your feedback!  Thanks for choosing Jack Rabbit for your storage needs!",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0782009d-4408-47a6-aeb6-94f984db9f4d",
      "author": "Veronica Warren",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkrljiNMvUNClbGlsNDw1Hy2aSOVkhTnYOWYqyqyqyjLqV9VwK=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mrs.Mitchell is very caring and so awesome she has a,great heart to help others very good customer service always willing to help me in any way she can.Shes the best.Jack Rabbit storage has a great person on their team.",
      "date": "2018-01-08T23:07:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Veronica, we're thrilled Michell was able to provide you with a positive rental experience.  Michell is a wonderful asset to our management team and always goes out of her way to help her customers.  Thanks for your nice review and the 5-star rating!",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8b3bf46f-3b48-4763-b02d-f6cba64967d7",
      "author": "La La",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK86xnRAPyDwTz62kF1_w-8LECLwnzxAa_4WE__7uswA2ugrw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle, the property manager IS THE BEST!!! Hands down, truly cares about her customers....I look forward to speaking with her exclusively because I know that she will not only provide me with the professional assistance but also a personal and kind understanding and advice relevant to the issue. She always considers and offers solutions and always does everything with a smile. She does NOT look down on people or treat them any less important if they are in a bind. By far the best storage manager I have EVER dealt with....and I have dealt with dozens as we have moved a lot during our military times. Prices are what the prices are..(industry/jack rabbit standard)...but the SERVICE and EXPERIENCE at this location are EXCEPTIONAL.",
      "date": "2018-01-08T19:13:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "La La, we love receiving a review like yours!  We are thrilled you had such a wonderful rental experience at our Lynnhaven Parkway location.  Michell is a wonderful asset to our Jack Rabbit management team and she excels in helping all her customers.  We're so happy she was able to help you!  We truly appreciate your business and hope you will store with Jack Rabbit for many years to come!",
      "replyDate": "2018-10-06T15:29:01.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "83cc9e43-72ce-475a-a590-92c0ec9eac38",
      "author": "Johnny Eggleston",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-D5194g-7Ss6L3ibdsftNcra6zDmnSUIgsq2Bcqw7ZSPCeqQm=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best service",
      "date": "2017-10-21T01:17:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Johnny, we appreciate your positive review of our Lynnhaven Parkway location.  We appreciate your comments and value your opinion.  Thanks so much for storing with Jack Rabbit!",
      "replyDate": "2018-10-06T15:29:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a1dde922-cc09-47ef-8b9d-9315121250be",
      "author": "Randall Waters",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTNzSCwuTATLpdbDs5xm08YS3B0QnAQe17VQMQI5OhPzhf4Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2017-10-18T03:05:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Randall, thanks for your feedback about our Lynnhaven Parkway location.  Our staff provide exceptional customer service and they go out of their way to make sure each customer has a positive rental experience.  Please reach out to our manager or our Customer Service line (757-962-6914) to let us know how we can improve our rating.",
      "replyDate": "2018-10-06T15:29:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "55719a02-1dab-4783-a7fe-87230e455fe2",
      "author": "Audrey Veney",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuOe-4tBE-3mAGq3wAZOVXOu6bobJsnjAOnUqflvnwCk0rLQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I've had a unit at this location for years. The manager, Michelle, is very pleasant, personable, and yet professional. She keeps me abreast of important information concerning my unit and safety is at the top of het list. I highly recommend Michelle and the Green Run branch.",
      "date": "2017-10-05T18:49:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Audrey, for the awesome 5-star rating and the wonderful comments about Michell, our Lynnhaven Parkway manager.  Michell is a valued member of our Jack Rabbit management team, and she excels in providing outstanding customer service.  Thank you so much for the excellent recommendation!",
      "replyDate": "2018-10-06T15:29:03.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4da27ef3-3b63-4b8f-9ef4-62e7caba7283",
      "author": "Sabrina Bowman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHSyf_Y5etMtdZgEdQoajT_ilRMFk_d8_lZtGYN6Lr8MMEEg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Just a short note to let you know how please I am with Michelle’s customer service. She is always very professional and willing to help. She gets business out of the way first and then makes friendly conversation like an old friend you have known for years. I will not hesitate to recommend the Lynnhaven Jack Rabbit storage location to my family and friends.",
      "date": "2017-09-29T21:44:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Sabrina, for your wonderful comments about our Lynnhaven Parkway location and our manager, Michell.  Michell is a great asset to our management team and she enjoys helping all of her customers have a stress-free rental experience.  Her customers love her, and we receive many positive comments about her professionalism, outstanding customer service and her personal touch.  Thanks for recommending Jack Rabbit to your family and friends!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8092f1ee-f244-475d-a089-1195a47c3b17",
      "author": "Ashley L",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrzfQsI47klYrmA3cs7Eo8KQll9Y73xwyxTj2864g30PNHBg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This store is amazing. Michelle is great at what she does. She listens to your needs and concerns and works with you. Great service, great rates. I definitely recommend this location.",
      "date": "2017-09-29T16:39:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jewel, for taking your time to rate our Lynnhaven Parkway location.  We are happy you rated us with 5 stars, and we're thrilled you had a great rental experience with Michell.  She is superior in providing the very best in customer care and she loves helping her customers.  We value you as a satisfied Jack Rabbit customer.",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "70e63401-ccc3-418c-bc27-66b2c7421d4c",
      "author": "Krystal Williams-Sweeney",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7tdU_hi2VdfJ6JPweOB5F6Z8vXTvk4UyxJy9bHuDzcZ9Sb7qQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Jack Rabbit Lynnhaven is a great location. Michelle is wonderful the service is great and she has been more than helpful. Great place to get a storage thanks for the wonderful customer service.",
      "date": "2017-09-29T14:58:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Krystal, we're glad you found our Lynnhaven Parkway location to be convenient for you.  We're also thrilled to receive the 5-star rating!  Michell provides superior customer service and goes out of her way to ensure that all her customers are happy with the rental choice they make.  We appreciate your business and value you as a satisfied Jack Rabbit customer!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8e01a8fa-49c8-4550-bd1f-5d7adb69a2f5",
      "author": "Sonya Jacobs",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJG4fS_6oRlGA0Oj46PXn9PsTSaTBiprOv7UyH3vNXlzSC5tA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michell is the best office manager - the office/storage facility is very clean - staff is very professional.  I recommend anyone looking for a unit to choose JR- Lynnhaven!! -",
      "date": "2017-09-29T14:48:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Sonya, thank you for taking the time to leave your nice review about our Lynnhaven Parkway location and Michell, our property manager.  Her goal is to provide the very best customer service!   We're glad you noticed that Jack Rabbit does an exceptional job maintaining our facilities, and we're happy we could meet your expectations.  We value you as a satisfied customer, and thanks for storing with us!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "63424bbe-0a2a-4c1d-9d57-ee5a5a339665",
      "author": "Gail Shaw",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVkJ64St_61Nzy1nBSerfJO37SmgeIzTymLYdqeUfzPw7klA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The manager, Michell is awesome!  Very friendly and knowledgeable.",
      "date": "2017-09-08T17:20:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Gail, thanks for taking your time to leave the nice comments about Michell, our Lynnhaven Parkway manager.  We especially like the awesome 5-star rating!  Michell is a great asset to our management team and she loves helping her customers have the very best rental experience.  We appreciate your business and value you as a satisfied Jack Rabbit customer!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0530144e-2dfc-4fd7-a834-97443177a6fe",
      "author": "Kameron Brinkley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1tEKfuk-auvVssLbEA9YOFLrRq26aFJsJNk1yDHPt_hSMUbM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The service was great, this was my 1st time renting a storage unit.Michelle went above and beyond her call of duties, She was very friendly and she really took the time to explain everything to me.If ever I needed storage again, Jack Rabbit is the place for me.",
      "date": "2017-09-01T13:45:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kameron, we are so happy that your first-time rental experience was a positive one, and we're glad you chose Jack Rabbit.  Michelle does an outstanding job in providing the very best in customer care.  Please feel free to reach out to her if you need anything more while you are storing with us.  Thanks for being a satisfied Jack Rabbit customer!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "58fe6219-21e2-4784-abb7-95eabd5d50ee",
      "author": "Nate Mastin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2mnu4TyZnYP874cD5Ux_SV6W4dFWnWp3hXZJxYZqRh3rGXA=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "People are awesome, great customer service.  Should offer military discount since well, that's most of us that have stuff in storage.  Also I feel my stuff should be accessible 24 hrs a day.  Do both of those and you get 5 stars all day from me.  Michelle, you're  great!!  Keep up the good work!!",
      "date": "2017-08-09T16:08:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Nate, for your nice comments about our Lynnhaven Parkway location and our manager, Michell. We're glad she was able to provide you with a positive rental experience.  Jack Rabbit does provide military discounts when other new rental discounts are not available.  Looking at your rental history, we found that we did  provide you with a 50% military discount when you rented your unit.  Our Lynnhaven location does have several 24-hr accessible units.  If you decide to rent at our Lynnhaven location again, pls let Michell know your unit preference and she'll be happy to rent one of these to you if one is available.",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "45a555cc-6840-46cc-974b-cb75ef27bf2c",
      "author": "Perriae Wright",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfw_1OE1UBd5nMqyF5Cr67K5DMjZoIOoCDNXmFrBVNF1xKgNLL=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Extremely Satisfied... with the friendly, professional, and helpful staff, cleanliness of the location and easy access to my unit. Stop by to experience world class customer service. Let them know I sent you😁😎",
      "date": "2017-08-07T16:31:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Perriae, we appreciate you taking the time to leave your positive review about our Lynnhaven Parkway location.  All our staff are highly trained storage professionals and provide superior customer service.  We're thrilled that you had a positive rental experience, and we'll make sure our staff know about your wonderful review.  Thanks for storing at Jack Rabbit!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1c5539f2-993e-4d6f-ab93-08b19df03240",
      "author": "leia bishop",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFG8xREBzs49k3TPdTHlIooNZAfkWpb-Kf1rYruOzXME3c4VM=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I chose Jack Rabbit because of the price and location but the staff is what makes it worth 5 stars.\n\nAfter a sudden and difficult move, Michelle in the office made our day. She was incredibly kind and I'm glad we went there and would recommend it to anyone.",
      "date": "2017-08-02T12:11:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Leia, we love receiving a review like yours!  It is always so nice to receive positive comments about our staff.  Michell is a great asset to our Jack Rabbit management team, and we're thrilled she was able to provide you with a positive rental experience.  Please let her know if there is anything more she can do for you.  Thanks for your wonderful recommendation!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "89ed085a-9f35-4955-ae13-776f797dce37",
      "author": "Patti Grant",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKrpHR2uFTyKzxq4cVnkTlEFkeeGKuaBPT4Sj2CT_aQDfBCN-x-g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle is wonderful goes above and beyond her job to help you out. Keep up the good job\nPatti Grant",
      "date": "2017-05-28T20:37:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Patti, we appreciate your positive comments about our manager, Michell, at our Lynnhaven Parkway location.  Michell loves helping her customers and it really shows!  We're happy you had a wonderful rental experience.  Please let Michell know if there is anything more she can do for you.  Thanks for being a valued Jack Rabbit customer!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9ebd106e-89bc-4e18-844d-e5c599951e6f",
      "author": "Christopher Lester",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrCOKRKau-Nzebi38IJkYSvCqn4hBYVbHJwtQOwMTTSgiV4LDY=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "This location is awesome... From the 1st time I came in I've been treated like a VIP. Michelle calls and reminds me when my payments are due. I'm grateful to have my items stored in a safe and secure location.",
      "date": "2017-05-19T01:39:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Christopher, we are thrilled to receive a review like yours!  We also appreciate the 5-star rating.  Michell is a wonderful asset to our management team and she provides outstanding customer service.  She loves helping her customers and goes above and beyond to assist them.  Jack Rabbit provides extra safety measures to make sure your belongings are safe while you are storing with us.  We're glad you are a satisfied Jack Rabbit customer at our Lynnhaven Parkway location!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "73ef6abb-9bd7-445d-b56c-cc121119c30d",
      "author": "rachel wood",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6KoIS7nJpoKOZFs6VqeJETGL7l4FgEvqwujEJMMa3yPO6Mg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I enjoyed my rental rate....i also enjoyed the customer service...the free truck and I loved Michelle she was very cordial and I have been referring friends ever since....keep up with great job!!!!",
      "date": "2017-05-18T20:48:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Rachel, for the 5-star rating and the wonderful review of our Lynnhaven Parkway location and our manager, Michell.  Michell loves helping each of her customers have a positive rental experience.  We are thrilled you are a satisfied Jack Rabbit customer, and we hope you will remain with us for many years to come.  Thanks for the referrals........we love new customers!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2e9ca4a8-8904-4826-a271-8bbcdb40d6d2",
      "author": "Wanda Strickland",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGLD0OmivdPKFicgIdAW_99HZgE4MsDkoHSE_FenuvDPUtz2My=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle is very kind and helpful when I call to make my payment every month. If I have any questions, she's eager to address my concerns. I have had a storage at Jack Rabbit for 13 yrs and I'd recommend it to other people who need a storage unit",
      "date": "2017-05-17T16:17:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Wanda, for your feedback and the wonderful 5-star rating of Michell, our Lynnhaven Parkway manager.  Michell is a valuable member of our Jack Rabbit management team.  She listens to each of her customers and helps them in any way she can.  We are glad you are a long-term, satisfied customer and hope you will remain with us for many years to come.",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a1ac62bb-fac8-4a23-8c15-a6a3465d0c47",
      "author": "Dean Perry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLd1FNeue5nCVbo0iqbL7CpMsVwLcQ3o4xdlewy6-dVYbniAw8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I am very pleased with the service, clean surroundings and positive minded associates. Thank you very much.",
      "date": "2017-05-14T12:35:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dean, thanks for your words of praise and kind comments about our facilities and employees.  Our employees strive to maintain the highest level of customer service, and we're glad you had a positive rental experience.  Thanks for storing at our Lynnhaven Parkway Jack Rabbit!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "41eeeffe-6f28-4f51-8bb7-c4cba84c9f7d",
      "author": "James Creech",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVS1vSb4V5xw9osyAWoMrudGYi9rNEppkCL4vzJrlZF_Hl2hFs=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2017-05-09T05:47:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, James, for rating us with the very best rating of 5 stars!  We love knowing that you are a satisfied Jack Rabbit customer at our Lynnhaven Parkway location!",
      "replyDate": "2017-10-06T15:29:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "235581e0-3d9c-41f3-91f6-23168bb1562a",
      "author": "Clayton Cuffee",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi4OKjAP-eBR2mwU_R9q9IC2o-hdTLkuG-JvGpFia5TTHmdw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michelle Johnson is an awesome resident manager she handled everything in professional mannerism way superoir in all her way keep up the good work",
      "date": "2017-04-24T17:06:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Clayton, thanks for the wonderful review and 5-star rating!  We appreciate your feedback and will make sure that Michell knows about your positive review.  Thanks for storing with us!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cbb5a3d3-6e31-4a51-8d2c-748e3edb268a",
      "author": "Charity Buntz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzkFwhy2yje2jtqMxsE_i2xBDhPzRR01MrWh7sLobiC-GA_9X0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Good value. Affordable & she had me in and out quickly with great service!",
      "date": "2017-04-18T13:28:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Charity, for the nice review and the positive 5-star rating!  We appreciate your comments and hope you will remain a Jack Rabbit customer for years to come.  Thanks for storing with us!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0d54b32b-0d91-470d-a540-cd8d5e77de9a",
      "author": "Earthell Paul-Branch Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjwKSJPPoMRAEf54fO7z8e-SW1CEHVTeHfQQ2XmA80tCI5k94=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The manager, Michell, is such a delight.  She was friendly and informative.  I could tell that she was interested in my storage needs.  Her office and grounds were very clean.  I appreciated her helpfulness.",
      "date": "2017-04-14T17:45:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your feedback is important to us and we appreciate the nice review and the 5-star rating!  Michell is happy to help each of her customers, and she goes out of her way to make sure every customer that comes through her door has a positive rental experience.  We're happy that you are a satisfied Jack Rabbit customer!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f0eb7607-eb1b-46f3-a025-bfe51ab05280",
      "author": "Benny Benji",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqAtkr4gu6Y4FPEEikdlAWN95t_9j1GEu9lZBVyikreUaseA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "MS. JOHNSON WAS A PLEASURE TO DEAL WITH. I REALLY FELT AT HOME WHEN I WALKED INTO THE OFFICE. I ONLY RENTED FOR A FEW MONTHS BUT IF I EVER NEED ANOTHER STORAGE SPACE I WILL GIVE JACK RABBIT MY BUSINESS AGAIN. GREAT JOB",
      "date": "2017-04-14T16:52:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Benny, for the very nice review of our Lynnhaven Parkway location and our manager, Michell.  Michell is an asset to our Jack Rabbit management team, and she goes above an beyond to help each of her customers.  Thank you for storing with Jack Rabbit!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "afaeefe5-d79f-4fcb-9425-97086ed099a9",
      "author": "Trashell Ames",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXM24v_UbEP_H7-XKbRLFs9sGwDMs_KYMYK4mn48T2de3m33Ia=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My experience at this location was awesome. The manager on site was very helpful towards my needs and concerns with information in regards to the storage sizes and items that could be stored in the units. Please keep up the good work, and I will also send friends and family as well to come visit this location.",
      "date": "2017-04-14T15:24:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Trashell, for the wonderful review and the 5-star rating!  Our manager, Michell, loves helping all of her customers have a positive rental experience.  We're glad you are storing with our Lynnhaven Parkway Jack Rabbit!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a57a9578-bbd8-4401-83d1-c1cbf0b5b6e9",
      "author": "Dana Best",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkYdkWU0_2tK2zpQOe82iZRWNNHUDuu-XpOINMbeyKNUos-Nz-=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I've been with this location for 5 + years. They are great. The staff is wonderful.",
      "date": "2017-04-11T19:42:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Dana, for the 5-star rating and the nice review!  We appreciate your business!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7f0ebb17-54b3-4e17-830e-14c0968c9c0f",
      "author": "Daniel Grant",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULMjhluQnkBuOyban5pl1GbsYFtcpTN5CWzCAuSxpM1JNsLC2v=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was immediately impressed by the cleanliness of the entire facility, from the lobby area, the units, and the outside pathways. Michelle is very friendly and answered all of my questions. The pricing can't be beat.",
      "date": "2017-04-11T01:30:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Daniel, for the wonderful review and the 5-star rating you provided about our Lynnhaven Parkway location.  Jack Rabbit takes great pride in keeping all of our facilities well-maintained, both inside and outside.  Our manager, Michell, loves helping her customers and she will be happy to hear about your positive review.  Thank you for being a valued Jack Rabbit customer!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "761703ea-529b-4e88-9e56-0c061f3a31eb",
      "author": "Duane Rome",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVm1sl_URnumxOW_9G2L876Y5HbePN6cD2bTgi4kKjCEyg-iWinYQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Awesome staff members, the Jack Rabbit Lynnhaven Parkway location has a friendly atmosphere with a supportive staff to their customers. The location is also very clean, good security, and ample lighting at night. Would recommend to any potential customer!!!",
      "date": "2017-03-26T12:37:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Duane, thank you for providing the great review and such positive feedback!  We appreciate your comments and value them in helping us to maintain the high level of customer service for which Jack Rabbit is known.  Thank you for being a Jack Rabbit customer!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "df1c5133-a6c4-47a0-968d-d9b66a585ab8",
      "author": "Julian Green",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpzvAlhTppbxh-VKpysdrXqKu7n5GiV90dyVP33bY63WVT0NEmXQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2017-03-24T21:40:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Julian, thank you for rating our Lynnhaven Parkway location with 5 stars.  We appreciate your feedback.",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a30ad403-ed2d-485d-afd5-0e3f728ef4ae",
      "author": "Lacey Callaghan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXX-jVJlBQ_AFBegpmjpARGVWwG4O7yh4aSmlm7_wH_ZeoZQ4B5Qw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "LOVE THIS PLACE! the manager is a total sweetheart! Units are great size, property is clean, I'm so glad we picked this Jack Rabbit location!",
      "date": "2017-03-19T17:47:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Lacey, we love receiving a review like yours!  We work very hard to keep our properties in great condition, and our managers love helping their customers.  Providing great customer service is our No. 1 priority!  Thanks for storing with us!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8f916073-2f47-4525-a034-55b592a0a936",
      "author": "Jennifer Cooke",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2q1x75EXVhOXy1TudBE5khBo7B8OY6SDMUgRBReor4KanMizC=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I've been a customer for 6 years. I've never had any issues with my storage unit & I love the customer service. Michelle is always so helpful & has a smile on her face. It's always a pleasure talking with her.",
      "date": "2017-03-16T18:15:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jennifer, thanks for leaving the great review and rating us with 5 stars!  We appreciate your feedback; it's an integral part in helping us to maintain our high level of customer service.  Thank you for being a valued Jack Rabbit customer at our Lynnhaven Parkway location!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b57db0bc-fde7-4c5c-a6d7-c5b63199adaf",
      "author": "Nate Dale",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDVR90q6ZSVbUjuR6CkAWmO5sv_FWC-XjD3nnPlQrcARntLQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Britney at this location was amazingly helpful ..good at the job in hand and great customer service thank you.",
      "date": "2017-03-07T19:20:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Nate, thanks for providing the 5-star rating of our Lynnhaven Parkway location!  It's nice to hear that Britney provided great customer service; she will love hearing that!  All of our managers at Jack Rabbit take great pride in providing the very best customer service......that's their No. 1 priority!  Thanks for storing at Jack Rabbit!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a69f7754-1a64-4c0a-9dea-bd02b87fd53e",
      "author": "John Roberts",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKb7rTW4LFguOP_XQfzZhWGfjBGJ-XpaDZRmc4ZZygRKR6q4w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have been a customer for over ten years at the Lynnhaven Pkwy. location.Of all the managers that I have encountered, Michelle has been the best manager that I have associated with. She is an asset to the Jack Rabbit Storage company. She shows professionalism and concern to her clients. When I visit, the office is clean and very organized. Michelle is prompt in handling problems and answering my questions. I would highly recommend having Michelle handling your storage needs.",
      "date": "2017-03-01T16:12:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "John, we are thrilled you have had a great rental experience at our Lynnhaven Parkway Jack Rabbit!  Michell is always happy to help you and any of her customers with any need that arises.  We appreciate your wonderful review and the 5-star rating you have provided.  Thank you for being a valued Jack Rabbit customer!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "338df692-b2e4-41e0-bc0b-779d610834fb",
      "author": "Tabbatha Gallagher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLrmkf6FPK90KdGVMYyWNkGD1xfOB8r9OreRqlgiitMvqTjQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My experience with this location and Michelle individually has been absolutely awesome!  She has the right information 24/7!  I feel like she's always on the go with me and knows what to do to get me straight whether it's with my storage or myself personally!  Michelle is a very personable employee and I honestly admit, I don't think I would have chose the same storage unit company 2 moves in a row without knowing and experiencing the customer service that I do here.  Nothing but goodness!! If you're looking to store your items, still have nice items in your storage unit when it's all said and done and have that one on one experience - GO HERE! ALL WILL BE GOOD!",
      "date": "2017-02-28T22:34:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tabbatha, your review is the kind we like because we LOVE a satisfied customer!  That is what it is all about......providing the best possible customer service!  All of our managers strive to make each customer's rental experience the very best possible and Michell goes out of her way to do just that.  Thank you for storing with our Lynnhaven Parkway Jack Rabbit!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ec9a33dc-eeec-4a21-b31c-d6b301a4389e",
      "author": "Jeffrey Latter",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLF4bv4jCgrdYF_oG6yBI_ORFENmzRtj0PiG3N1Q1ZJevgaMQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have been given the best quality service I could have ever dreamed of. During the process of moving they were extremely flexible and understanding of my situation and offered assistance every step of the way. I couldn't possibly recommend any other storage provider or location than this one. Absolutely the best!",
      "date": "2017-02-28T22:00:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jeffrey, we appreciate you taking time from your busy schedule to provide feedback about our Lynnhaven Parkway location.  We love to get comments like yours and we're glad you chose Jack Rabbit!  Thanks for being a valued customer!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "39894878-7f66-4d27-b2aa-5d67667b6e98",
      "author": "Jeff N",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpvCh4EUjINikS6ztJq9kqyb53JX5RWgyKHLITzgiZTvfRri0=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have used different storage units over the last 15 years and this is BY FAR the best storage place I have dealt with. The staff is exceptional and always helpful. The facility is clean and safe and has plenty of driveway room between the buildings to maneuver a truck or trailer. AND the prices are the best in town!!  I highly recommend using them if you are in need of short or long term storage.",
      "date": "2017-02-28T19:33:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jeff, for your awesome review of our Lynnhaven Parkway location!  We take great pride in providing clean and well-maintained properties and the Lynnhaven location is just one of eight in Virginia Beach.  Thank you for being a long-term customer of Jack Rabbit!",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "eed21c8f-bdd6-4780-a279-82dc91ce8829",
      "author": "Jeff Rodgers",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDCE2XHPgrrJtwtpptYfQAl7Yb3wItich5UsmjDjoW0htWaA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jack rabbit lynnhaven is the place store all your belongings. Michele is the sweetest and she will take care of anything you need",
      "date": "2017-02-25T18:46:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jeff, Thanks for providing your feedback.. Michell strives to provide excellent service to our customers.....please let her know if there is anything more she can help you with while you are storing with us.",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0ad799ee-6d67-48cb-8b55-61902d708686",
      "author": "John D",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO_EtwDhtmpN7qRinoip10ZFXJzVvJoY6g_RTy-B_27HpLSg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jack Rabbit exceeded our expectations. During the course of 1yr, my wife and I were in and out of that location multiple times. We used their vehicles multiple times as well. The onsite manager Michelle was extremely professional and was easy to work with. The friendly service that was given during this time period lessoned the stress on my wife and I.\n\nThanks Michelle",
      "date": "2016-10-04T02:17:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the feedback, John D. We strive to provide excellent service to our customers at Jack Rabbit Self Storage.  We are so glad to hear about your positive experience with Jack Rabbit.  We will certainly share your kind comments with Michelle.<br><br>The Jack Rabbit Team",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2c2583ef-b0d8-4e7e-a6bb-af8cd0dec972",
      "author": "Thomas Rivers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBKl2IoIX6qzT6SeEXm1Yf3pQ3cAppz3q1fe96A91NJVVBNI0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Stored my property here through a deployment. The owner was always helpful and was very easy to contact. Very pleased!",
      "date": "2016-09-19T15:33:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the feedback, Thomas Rivers. We strive to provide excellent service to our customers at Jack Rabbit Self Storage. We always love to receive great feedback.<br><br>The Jack Rabbit Team",
      "replyDate": "2017-10-06T15:29:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "509bd8bf-7976-47c1-8754-f11f8af46a90",
      "author": "Cee M",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYumFU5ly4yigQyRKO3g6GVUstTORV-XfoMErLPjyC5sJ2Mg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best space for a great value. Customer service is wonderful.",
      "date": "2016-03-25T18:27:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you very much for sharing these comments, Calishia. We always love to receive great feedback.<br><br>The Jack Rabbit Team",
      "replyDate": "2017-10-06T15:29:24.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e98e01de-2f9f-4b56-b014-adde3538fd20",
      "author": "Cynthia Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRqPB7ZynjzDHdb8uBW8-6FZw7hdJBTpY4jfHa0pLCQ_z2hw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice and courteous ppl...def recommend anyone to use this storage facility. :)",
      "date": "2015-07-09T13:44:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Cynthia, great 5-star rating and positive comments......love it!  Thanks so much!  Thank you for being a valued Jack Rabbit customer!",
      "replyDate": "2017-10-06T15:29:24.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "899b607c-5985-4b99-bd58-5df895bed45f",
      "author": "Jose Patillo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPLUmObtzSjmbtMqrnAiutD8Mu8AIi87YYELbBgRr_c8AzSV8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jack Rabbit storage place was very good to us.  The girl working at the counter was very friendly, direct and she shared alot of good tips with us. My family was able to move all of our stuff in that day.  Price was good and the paper work was pretty easy and fast.  Thank you so much for such great service.  Jose",
      "date": "2014-01-16T15:45:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jose, thank you for taking the time to provide your comments about our Lynnhaven Parkway location.  Your positive review and 5-star rating is greatly appreciated!  We are happy you had a great rental experience and we will let our manager know about your nice review.",
      "replyDate": "2017-10-06T15:29:24.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "879e1dbe-130d-4bbe-9222-024a0e840e10",
      "author": "Hal Malone",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYRCYbRUS2pAqjgwwq4T9KipXrBd__BXUVfkFTBM5JKNTh7HA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I can't say how much we appreciated the manager helping us out.  We ran into a problem with our last storage company and we had to move out right away.  The manager here helped us get all of our stuff out and moved that day.  She even stayed a little late...going the extra mile.  We wanted to just write and say 'thank you' for all of your help.  Hal",
      "date": "2013-12-20T18:52:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hal, thank you for your positive review and the great feedback about our Lynnhaven Parkway location.  Our manager loves helping her customers have a positive rental experience.  We are happy she was able to accommodate you.  Thank you for storing with us!",
      "replyDate": "2017-10-06T15:29:24.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9cee21ae-7717-4753-b2ba-e26b67ce5e99",
      "author": "Kevin Holt",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH3ZQJpc69q79Xs8ZRl-VrhXGD9RgEGhGQNWboK9AvIHQlRg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had an easy of enough time here dealing with this company.  The people working here gave me a lot of good information and tips.  Rates are locked in for a full year if I need the space that long.  I can use a truck to move in (no charge) and the gates are open for a good portion of the day.\n\nI can say I was pretty impressed with the outcome.  Recommend them.",
      "date": "2013-10-24T18:24:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Kevin, for your positive feedback!  We appreciate your review and we value your opinion.  Thank you for being a valued Jack Rabbit customer!",
      "replyDate": "2017-10-06T15:29:24.000Z",
      "tags": [
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4d4f36a6-990d-4b65-8e6b-8fd0f16fdf4a",
      "author": "T Sanford",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0LVqRSGabE5wsQ125RmnuWbDZdn_zsatpejql2tWwM9Tlyg=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Easy move in experience and access to unit. I didn't use the truck, but it was available if I needed it. Would definitely rent there again.",
      "date": "2013-06-13T13:47:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks so much for taking the time to leave your comments about our Lynnhaven Parkway Jack Rabbit!  We appreciate the positive review!",
      "replyDate": "2017-10-06T15:29:24.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    }
  ]
}