{ "summary": { "average": 4.7, "total": 934, "totalAll": 1000, "asOf": "2026-10-06T15:38:01.573574+00:00", "contributingLocations": 3, "distribution": { "1": 39, "2": 8, "3": 19, "4": 50, "5": 884 } }, "reviews": [ { "id": "2bb05c48-babd-4b4c-a5e1-eb407a3d7447", "author": "David Dobson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVfAFVthdF2Wh84RUl4en_pn7ao9LQypRp432CDFIKxnRL2-NdsQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Friendly staff, fair price. Great location for a Williamsburg business.", "date": "2026-09-18T20:25:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, David, for your kind words and positive feedback! We appreciate you storing with us at Jack Rabbit Storage!", "replyDate": "2026-02-06T15:26:20.000Z", "tags": [ "staff", "price" ], "sentiment": "positive", "locationIds": [ "e9b14a5f-3eca-415a-85a2-0cfd4335d106" ], "locationCode": "9a844759-6b39-4139-be5e-40385c7de169", "locationName": "Merrimac Trail" }, { "id": "ddc1c1d3-1ce3-4c84-ab38-9764a733cf1c", "author": "Kristina Glasheen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2kROGKVp6oJOpk6k4oIF6PZ7R8bAgCfbHC40WOzCnqLqxgQo2iA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Definitely a positive experience at Jack Rabbit Storage. The process was easy, and they run some sweet promotions. I liked that I didn’t have to meet with staff, and that I could do everything necessary online. I received my gate and lock code quickly, and I used it only minutes later without an issue with either number. If you’re looking to save some money during move-in, Jack Rabbit includes the unit locks which, as far as I know, could run up to $25 - $40.", "date": "2026-09-29T03:55:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Kristina! We are thrilled to hear about your positive experience at Jack Rabbit Storage. Customer satisfaction is our top priority, and we are delighted to know that our convenient online process and promotions met your expectations. We appreciate your business and your 5-star rating. ", "replyDate": "2026-09-29T15:26:11.000Z", "tags": [ "staff", "access", "security" ], "sentiment": "positive", "locationIds": [ "e4070573-daab-4eb2-8a46-ee073ec7ce23" ], "locationCode": "ab17fff7-e209-453f-9eb1-4988ed530547", "locationName": "Holland Road" }, { "id": "a83fc1f6-cdfb-42dc-a597-cba5e0496236", "author": "Nancy Lynn Dillon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKuyeZbJZqKGfJa6Ki2IiwKXnBIQ8V6cb1FSeuO_xGNbGMCEsx=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have had a storage space with Jack Rabbit for a L O N G time!! And I have to say everyone who has worked there have been so helpful and kind!!! I do miss not having someone in the office to help with things. Even if it is only a smile on their face or a \"Have a nice day\"", "date": "2026-09-26T05:22:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Nancy! We truly value your long-term business and appreciate your feedback. We strive to exceed your expectations, and your satisfaction is important to us. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-09-29T15:26:09.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "a1716154-2431-4ea5-af42-2bace03db082" ], "locationCode": "e7364b88-1fde-4d7e-b075-a0dbc74ca2df", "locationName": "Lynnhaven Parkway" }, { "id": "5e9e157a-9a1f-4e6a-bb47-53dceeb19e6f", "author": "Kimberly Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-t_CC_6rHiEkixAqLzdT2UK7wtkOnEDGh_AGcTYO5mMJzSMs=s64-c-rp-mo-br100", "rating": 5, "text": "I have been with Jack rabbit for probably 10 years and I know that I am always accountable for my payments whether I make them on time or not I know my responsibilities but they’re always there at no matter what", "date": "2026-09-18T23:53:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your loyalty and for taking the time to share your positive experience, Kimberly! We appreciate having you as a valued customer. Let us know if there is anything else we can do for you.", "replyDate": "2026-09-29T15:26:06.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "5be43f3e-157f-45b9-aa48-2c80b77c0156" ], "locationCode": "6c184f67-4dcb-4785-b6ab-281556b7c5b3", "locationName": "North Birdneck Road" }, { "id": "14239612-7280-40c7-8915-a0c302266442", "author": "Luis Oliveras", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFNIYiWcIRHDzSVUEcbcydc-q-B5ntkqjKftYf5W4T7gzwTqg=s64-c-rp-mo-br100", "rating": 5, "text": "Always of fan of this storage unit", "date": "2026-09-28T21:18:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Luis, for your kind words and 5-star rating! We appreciate your support as a loyal customer.", "replyDate": "2026-09-29T15:24:03.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "55f27d39-c234-4236-8f81-71fd3439fce5" ], "locationCode": "4934630d-ff34-48a9-9caf-07cb970f64f5", "locationName": "Hampton Blvd" }, { "id": "63803303-54b7-47a1-8263-7303956988de", "author": "Kelly Shields", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ279TLcjWMmB_tNFzZSBdXyLxAaDRqWgeyvq4nqNN4bk9z_w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great storage unit. Easy access. Reasonable prices..,", "date": "2026-08-24T20:18:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Kelly, for the awesome review! We're thrilled to hear you're pleased with our facility. If there's anything more we can do to enhance your storage experience, please don't hesitate to reach out.", "replyDate": "2026-09-06T15:26:21.000Z", "tags": [ "price", "access" ], "sentiment": "positive", "locationIds": [ "4d09c6ed-f330-4b24-bfc0-977bc69cb0d3" ], "locationCode": "2e07f412-52a2-4a97-8efb-7fb239be2ee7", "locationName": "Jack Rabbit Road" }, { "id": "258186e8-c4c0-4ca7-b8e7-8135e6b7fba2", "author": "Yvette Mack", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrjz0z5k624mye461wV1LvPtQERUlHHT_7hMefSHriM1ipiw=s64-c-rp-mo-br100", "rating": 5, "text": "Jack Rabbit is a good place to store your things. The unit was clean.", "date": "2026-10-02T12:50:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for recommending our facility, Yvette! We're glad to hear that you had a positive experience storing your belongings with us. Your feedback is valuable to us.", "replyDate": "2026-10-02T15:26:32.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "3ade875e-eeb2-4bb8-abcf-196e2789a8ef" ], "locationCode": "6b0db4f2-9500-4074-a27e-a5a8f1450ead", "locationName": "North Witchduck Road" }, { "id": "b1644a2d-b5a0-49c4-abb3-0115a35552fb", "author": "William Harris", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQH8pRTeZURrCCo0rzwYEN1FWTxeF5vcyolPtznSE8yHWoLQSS=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Safe secured area", "date": "2026-09-28T10:35:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, William! We appreciate your feedback, and your business! ", "replyDate": "2025-12-06T15:26:13.000Z", "tags": [ "security" ], "sentiment": "positive", "locationIds": [ "154de8ab-cae9-4fec-8e0f-c7df57094b2b" ], "locationCode": "4eae7c6c-88aa-4836-a6f5-383fb9f3b56e", "locationName": "Shore Drive" }, { "id": "38819b51-32b6-4b39-ba8c-310666f9fe7f", "author": "Nancy O'Berry", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDuQLwZBMORLlbHIoWa2mBjBTBAj2HsjMwL-FDmSh_8tO-Rg=s64-c-rp-mo-br100", "rating": 5, "text": "Service was great. Resident managers, Steve and Carol are extremely nice people and very helpful.", "date": "2026-09-30T21:32:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Nancy, we appreciate your positive review of our Providence Road location and our managers, Steve and Carol. They love helping their customers have a positive rental experience, and we will make sure they hear about your review. We're glad you are a satisfied customer!", "replyDate": "2017-10-06T15:26:44.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "12f29485-ea76-4b9b-8634-8483b4879e58" ], "locationCode": "b47f8c38-b9c2-4969-973c-af4ed4684a4b", "locationName": "Providence Road" }, { "id": "eb09dd32-8ff9-4d36-acc5-5a696e8357ff", "author": "Alvia Cabbler Rouson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOZYFw6WTvTRatqeLE0QWlGcb9qDw_XffirOWQJrGEeNnuiQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very convenient nice experience.", "date": "2026-09-24T16:30:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Alvia, for sharing your positive experience! We are pleased to know that you found our facility convenient and had a nice experience. Your satisfaction is important to us!", "replyDate": "2026-04-06T15:26:27.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "1117135a-0b87-442b-9850-08211be178fc" ], "locationCode": "c9b4a5c2-d91c-47ce-807f-d704c8366eb0", "locationName": "South Rosemont Road" }, { "id": "3160bcf8-93fa-44f9-b8c7-7dec4182a356", "author": "jeff brown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCBLtP1HFjhONMw6Cvn8bTmo2NFwYrttP5JvhbgNHYi9vKLCQ=s64-c-rp-mo-br100", "rating": 5, "text": "Mr. Sam gave me excellent service at the storage unit. He always help me out. Bravo Zulu.", "date": "2026-09-30T21:10:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Jeff, for your nice comments about Sam, our Military Highway security guard. Sam is extremely professional and courteous and he loves helping his customers have a stress-free rental experience. Please let us know if there is anything more we can do for you while you are storing with us.", "replyDate": "2018-10-06T15:14:32.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "00a30fd6-a320-4958-a32e-b9aacd10601a" ], "locationCode": "80697f73-561b-4d0d-bd6b-8945c400c322", "locationName": "South Military Highway" }, { "id": "765c006e-127d-437c-8bfe-b4b85bab6cb6", "author": "Porf Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKINKEbqhXG65D7nOIP1nvcVo-V7txAbG-JXL2tvGv8Zq15iQ=s64-c-rp-mo-br100", "rating": 5, "text": "It’s been a good experience with this company I like what you do thank you", "date": "2026-09-03T12:46:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Porf, thank you for your kind words and the 5-star rating. We truly appreciate your support and are glad you've had a positive experience with us at Jack Rabbit Storage. Thank you for choosing us for your storage needs!", "replyDate": "2026-09-06T15:26:20.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "e9b14a5f-3eca-415a-85a2-0cfd4335d106" ], "locationCode": "9a844759-6b39-4139-be5e-40385c7de169", "locationName": "Merrimac Trail" }, { "id": "f0fd0b22-c1f7-4f07-a59e-bf47ddf00d62", "author": "Michael Harris", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFGJp8MrLcQV2Waj07Xl3jxj5RyHpokywTI1gYW_y942Lgsw=s64-c-rp-mo-br100", "rating": 5, "text": "It's been good 👍", "date": "2026-09-24T00:23:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Michael, for the fantastic review! We're so happy to hear that you've had a great experience with us at Jack Rabbit Storage. Let us know if there's anything else we can assist you with.", "replyDate": "2026-09-29T15:26:11.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "e4070573-daab-4eb2-8a46-ee073ec7ce23" ], "locationCode": "ab17fff7-e209-453f-9eb1-4988ed530547", "locationName": "Holland Road" }, { "id": "dc901859-0367-4b66-8c1d-f28b433a7c7e", "author": "Nayibeth Porras", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIwTmADlNuKNTvJyu9E3se2pa8PXKfSLui96hjhDZcQRnUl5RQ=s64-c-rp-mo-br100", "rating": 5, "text": "Super convenient and very friendly. I lost my access code and they helped me super fast over the phone. I would choose them again.", "date": "2026-09-11T21:05:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful review, Nayibeth! We are pleased to hear about your positive experience with us and we appreciate you choosing Jack Rabbit Storage.", "replyDate": "2026-09-15T15:26:09.000Z", "tags": [ "staff", "access" ], "sentiment": "positive", "locationIds": [ "a1716154-2431-4ea5-af42-2bace03db082" ], "locationCode": "e7364b88-1fde-4d7e-b075-a0dbc74ca2df", "locationName": "Lynnhaven Parkway" }, { "id": "aa3aea8f-e844-4442-b78c-a767e6c0a3c6", "author": "Andrew McCulley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUidl6GT0WxgZ_pBQPs6hEKcoq7Qt_tXv8ho6BxeWiii0itydXONA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice facility and very well maintained.", "date": "2026-09-01T21:18:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Andrew, for the wonderful review! We strive to provide a well-maintained facility for all our customers. If you need any assistance in the future, please do not hesitate to ask.", "replyDate": "2026-05-06T15:26:06.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "5be43f3e-157f-45b9-aa48-2c80b77c0156" ], "locationCode": "6c184f67-4dcb-4785-b6ab-281556b7c5b3", "locationName": "North Birdneck Road" }, { "id": "8a0dcb5e-9de1-488c-b652-c85679c98080", "author": "Alvin Holmes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVtUkdC-3ZoleSSPb_9rrk-Kp2Kp-kW1gz4kZcD5AlYB6PMF4e_g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Storage came right in time. Quick process", "date": "2026-09-15T20:54:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review, Alvin! We are glad to hear that you had such a positive experience with us. If you need anything in the future, please don't hesitate to reach out.", "replyDate": "2026-09-22T15:24:03.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "55f27d39-c234-4236-8f81-71fd3439fce5" ], "locationCode": "4934630d-ff34-48a9-9caf-07cb970f64f5", "locationName": "Hampton Blvd" }, { "id": "dd61ecc4-6c24-4882-a53a-a7f35f045cf7", "author": "Christopher Lane", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSFOCZZqjBDBfdoQVnoLghsSz9916RME7DEOU8SCgRvjSACbMF=s64-c-rp-mo-br100", "rating": 5, "text": "Easy to use. Easy to get in. Easy to set up. Easy to pay.", "date": "2026-08-24T19:57:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you choosing to store with us, Christopher! We are thrilled to hear that your experience has been positive. Your satisfaction means a lot to us.", "replyDate": "2026-09-06T15:26:21.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "4d09c6ed-f330-4b24-bfc0-977bc69cb0d3" ], "locationCode": "2e07f412-52a2-4a97-8efb-7fb239be2ee7", "locationName": "Jack Rabbit Road" }, { "id": "ce29d6b0-d129-4f6b-b9c4-e03ae4efdbf0", "author": "Tamara DeBerry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAHS7A7BCcktOCFjQK6Hl20cmVD8mRudRIYHH-1DaPb7cz3RmA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Well with the stress of moving and having to store away all your treasured possessions. Jack Rabbit made the process easy. My unit was clean, plenty of light and everything stays dry, very minimal dirt and dust. Lock was provided, easy directions to follow. Easy in and easy out. Process was contactless, but the one time I needed help, I was able to reach someone via phone call and resolved the issue. Thank you so much. Jack Rabbit been around a long time, always appreciate Witchduck location, growed up in Aragona. Lol 🤣", "date": "2026-09-22T01:54:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the positive review, Tamara! Your kind words mean a lot to us. We always aim to provide top-notch service and a hassle-free storage experience for all our customers. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-01-06T15:26:32.000Z", "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive", "locationIds": [ "3ade875e-eeb2-4bb8-abcf-196e2789a8ef" ], "locationCode": "6b0db4f2-9500-4074-a27e-a5a8f1450ead", "locationName": "North Witchduck Road" }, { "id": "9e60325f-9188-4239-8f56-51c9264e9c8e", "author": "Kenny Warfield", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpwMqIQQxYEj50U7Mr55UYiR9wS7pui2SJbUZSg9gZnpxd-g=s64-c-rp-mo-br100", "rating": 5, "text": "I've rented from other Jack rabbit storage facilities before but this one has by far the best management and staff!", "date": "2026-09-23T21:23:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for choosing Jack Rabbit Storage, Kenny! We are thrilled to have provided you with an excellent storage experience. Your feedback means a lot to us. If there is anything else we can do for you, please let us know!", "replyDate": "2026-09-29T15:26:13.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "154de8ab-cae9-4fec-8e0f-c7df57094b2b" ], "locationCode": "4eae7c6c-88aa-4836-a6f5-383fb9f3b56e", "locationName": "Shore Drive" }, { "id": "8dff0132-088f-4f1c-898e-ee03c2502108", "author": "Doug O'Neil", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUx1baBGSTDmChvt8DrnM6yUOQar_AwsJIW7bBURCfNNepjtx5Ssg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have done business with them for many years, and will do it again in a heartbeat!!", "date": "2026-09-16T22:00:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your continued trust in our services, Doug! We truly appreciate your loyalty and the 5-star rating. We look forward to serving you again in the future!", "replyDate": "2026-09-22T15:26:44.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "12f29485-ea76-4b9b-8634-8483b4879e58" ], "locationCode": "b47f8c38-b9c2-4969-973c-af4ed4684a4b", "locationName": "Providence Road" }, { "id": "fa5918d3-8e0d-4529-b92c-909ee21da53d", "author": "Laniyah Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuEYE_7uT3ugRwk6yYg0CjVfpxwG6k_eVPpkSc6LtDo1hvzGL6=s64-c-rp-mo-br100", "rating": 5, "text": "Easy and simple storage facilitie!!", "date": "2026-09-08T13:15:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star review, Laniyah! We are happy to hear that your experience at Jack Rabbit Storage was easy and simple. Your feedback is greatly appreciated!", "replyDate": "2026-09-15T15:26:27.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "1117135a-0b87-442b-9850-08211be178fc" ], "locationCode": "c9b4a5c2-d91c-47ce-807f-d704c8366eb0", "locationName": "South Rosemont Road" }, { "id": "c7064472-89c6-4b43-9c21-afe8be0775b4", "author": "Donna Godwin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe6aKfHGoV9_VyGlR_3lnPlrgPxgNPO9UFBUhtLMKeOMFpDMk=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice people! They helped me with what I needed an we're very professional!", "date": "2026-09-29T21:03:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words, Donna! We are glad we could assist you and appreciate your feedback.", "replyDate": "2026-09-30T15:14:32.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "00a30fd6-a320-4958-a32e-b9aacd10601a" ], "locationCode": "80697f73-561b-4d0d-bd6b-8945c400c322", "locationName": "South Military Highway" }, { "id": "d9e8e5d7-b8a4-4654-819d-39bf834ed3c8", "author": "Kenneth Fortune", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9DxLO3VVVGl4xckVQwtkD2Qy5t8o4XT-ShxEvcJliyP8z27-y=s64-c-rp-mo-br100", "rating": 5, "text": "It was quick and easy to get signed up online and not have to go to the facility to do it. Sent me all the codes need to get on the gate and unlock my unit.", "date": "2026-08-29T11:57:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Kenneth, for your positive review! We're glad to hear that our online signup process was convenient for you. We appreciate your business and hope to continue providing you with excellent service.", "replyDate": "2026-09-06T15:26:20.000Z", "tags": [ "access" ], "sentiment": "positive", "locationIds": [ "e9b14a5f-3eca-415a-85a2-0cfd4335d106" ], "locationCode": "9a844759-6b39-4139-be5e-40385c7de169", "locationName": "Merrimac Trail" }, { "id": "f4062a60-c2a8-4f1d-a7cf-1991d9c96566", "author": "Leandra Nobles", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFAnP-NCvZYOfa4vuB9T05YYTwhmz7Vrdr5lhu-vGbNF3XmA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Anytime I am in need of a storage unit this Jack rabbit storage on Holland road has always accommodated me! On some occasions when I needed it, they also had a moving truck that I was able to use as a thank you for using them for my storage needs! Prices have always been reasonable, all of the workers have been courteous and polite and the new system to get through the gate has made me feel safe with my items being there. They will always be my go to! Thank you for being amazing through the years.", "date": "2026-08-17T20:32:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Leandra! We appreciate your loyalty and are delighted to have met and exceeded your storage needs. It's wonderful to hear that our facilities and services have been so beneficial to you. Your positive feedback truly brightens our day!", "replyDate": "2026-09-06T15:26:11.000Z", "tags": [ "staff", "price", "access", "security" ], "sentiment": "positive", "locationIds": [ "e4070573-daab-4eb2-8a46-ee073ec7ce23" ], "locationCode": "ab17fff7-e209-453f-9eb1-4988ed530547", "locationName": "Holland Road" }, { "id": "1fef7746-3ec7-4f2f-ab27-552be9807790", "author": "Best Abba", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINoeykIPP3EYMGBqrdf52MW97E12KR2Pi4K89e4m6rb15l=s64-c-rp-mo-br100", "rating": 5, "text": "Love how you keep rent at a good stand not raising it every time you turn around, it really helps with the way thos economy is! Thanks", "date": "2026-09-04T23:03:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Best Abba! We appreciate your recognition and loyalty. ", "replyDate": "2026-04-06T15:26:09.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "a1716154-2431-4ea5-af42-2bace03db082" ], "locationCode": "e7364b88-1fde-4d7e-b075-a0dbc74ca2df", "locationName": "Lynnhaven Parkway" }, { "id": "de7a9196-988f-4db3-9ec1-bc138811eb21", "author": "Marshia Gilliam", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJySrITom-qVyD2YP6KH7UvQinlaqXijaJ6XxLOijCU66Z_-A=s64-c-rp-mo-br100", "rating": 5, "text": "I'm not very technology savvy..Im old school. So I had to call to get help...more than once. Each time the representative was kind, patient and thoughtful. They did not make me feel rushed and took the time to guide me. Thank you! Great customer service!", "date": "2026-08-22T21:38:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind review, M​​arshia! We are grateful for your business​ and truly appreciate your feedback. We strive to provide excellent customer service, and we are delighted to have been able to assist you. ​​Let us know if there is anything else we can do for you​. ​", "replyDate": "2026-09-06T15:26:06.000Z", "tags": [ "price" ], "sentiment": "positive", "locationIds": [ "5be43f3e-157f-45b9-aa48-2c80b77c0156" ], "locationCode": "6c184f67-4dcb-4785-b6ab-281556b7c5b3", "locationName": "North Birdneck Road" }, { "id": "59bb94bc-2e5c-44d8-9c48-49c308a23f76", "author": "Paul Burke,Jr.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfGPA1WkdG7dyV_7Cg_ypN2DqKnQQ0hOHlxgON_lyXvvmqN27v=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "I've had a positive experience with Jack Rabbit and will continue to keep my items here", "date": "2026-09-04T21:52:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience, Paul! We are glad to hear that you are pleased with our services and we appreciate your business.", "replyDate": "2026-06-06T15:24:03.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "55f27d39-c234-4236-8f81-71fd3439fce5" ], "locationCode": "4934630d-ff34-48a9-9caf-07cb970f64f5", "locationName": "Hampton Blvd" }, { "id": "c08f5861-9774-428d-b12a-eed9b761b06f", "author": "KENT THOMPSON", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7UngtCE59XTjl6p3zIvrplZSR7phs45r_AsXn31CTLScjiQ=s64-c-rp-mo-br100", "rating": 5, "text": "I am a new customer they were quick to answer all my questions and answered some I didn’t think of .", "date": "2026-08-18T20:54:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Kent, for the 5-star review! We are thrilled to hear that our team provided excellent customer service and answered all your questions. If you have any further inquiries or require assistance in the future, please don't hesitate to reach out. Welcome to Jack Rabbit Storage!", "replyDate": "2026-09-06T15:26:21.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "4d09c6ed-f330-4b24-bfc0-977bc69cb0d3" ], "locationCode": "2e07f412-52a2-4a97-8efb-7fb239be2ee7", "locationName": "Jack Rabbit Road" }, { "id": "b5f743c7-07e6-4e74-9034-3d0210195f62", "author": "Carolyn Scott", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXngsSEnAtJCmY9d3EpA0OSNF6JEa8HEnOkJGnBavudKRaww8Y=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very professional", "date": "2026-09-13T22:15:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Carolyn, for the positive review! We are thrilled to hear that you had a professional experience at our facility. You are always welcome at Jack Rabbit Storage.", "replyDate": "2026-09-06T15:26:32.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "3ade875e-eeb2-4bb8-abcf-196e2789a8ef" ], "locationCode": "6b0db4f2-9500-4074-a27e-a5a8f1450ead", "locationName": "North Witchduck Road" }, { "id": "0c7a82a4-5673-4471-a164-63c0cf90d32b", "author": "Mark Treon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwD6j2AbgK4poLHpRXB0LKKtUNKyQjZIXLtpFVMBs93kHH145E=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great unit, fair price and easy to set up the rental and access the unit....highly recommend!! Very clean and well maintained!", "date": "2026-09-04T23:56:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the excellent review, Mark! We are delighted to hear about your positive experience at our facility. Your recommendation means a lot to us!", "replyDate": "2026-09-08T15:26:13.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive", "locationIds": [ "154de8ab-cae9-4fec-8e0f-c7df57094b2b" ], "locationCode": "4eae7c6c-88aa-4836-a6f5-383fb9f3b56e", "locationName": "Shore Drive" }, { "id": "8734c4f5-446a-42ec-9e6b-dfffd6c304b4", "author": "Jessie Smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCnjuhCCrBPNyT3l0jlxMkZlYYk8dZKYQhJNN-k2ZeZFXOCRvNVA=s64-c-rp-mo-br100", "rating": 5, "text": "We have been using this storage business for years and I find it very convenient from where I live and I have all positive things to say about it. They 100% served their purpose as the jackrabbit storage. Thank you for being there.\nMr. Smith SR 😇", "date": "2026-09-15T22:23:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your positive review, Jessie! We appreciate your kind words and are glad to have served you well. If you ever need anything, don't hesitate to reach out.", "replyDate": "2026-07-06T15:26:44.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "12f29485-ea76-4b9b-8634-8483b4879e58" ], "locationCode": "b47f8c38-b9c2-4969-973c-af4ed4684a4b", "locationName": "Providence Road" }, { "id": "3f0a4de3-3308-4bb4-b051-5f48215a15b5", "author": "Linda Bowden", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnuSedMwAvA6uV6ROtgqlGrKHIvbBa3Nv4izlbcbAyQoEgUhYO=s64-c-rp-mo-br100", "rating": 5, "text": "The rental process was easy and went super smooth.\n\nEveryone was so helpful and nice through my rental period.", "date": "2026-09-07T21:47:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Linda, for your wonderful review! We are thrilled that your rental process was smooth and easy. Please let us know if there is anything else we can do to assist you with your storage needs.", "replyDate": "2026-06-06T15:26:27.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "1117135a-0b87-442b-9850-08211be178fc" ], "locationCode": "c9b4a5c2-d91c-47ce-807f-d704c8366eb0", "locationName": "South Rosemont Road" }, { "id": "a4ceae14-a9de-435e-8ce5-bf458c32911c", "author": "Lakisha Scott", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLY-dKF26LoHXk5GXbJadjtMXhxWIYR4r4OQHuZ61XU6WXqUKPJ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I had a great experience with the customer service also was easy to do online. Thank you.", "date": "2026-09-12T21:22:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words, Lakisha! We're thrilled to hear that you had a great experience with our customer service team and found our online services easy to use. Your business is greatly appreciated!", "replyDate": "2026-09-15T15:14:32.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "00a30fd6-a320-4958-a32e-b9aacd10601a" ], "locationCode": "80697f73-561b-4d0d-bd6b-8945c400c322", "locationName": "South Military Highway" }, { "id": "5238017d-bc23-4f29-b857-5a4aeed93459", "author": "Jacky O.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3KbTNZYpCbWeQ4lP_EMaFjGT_t23J3KTen-OWoFhDbfw4F6R4=s64-c-rp-mo-br100", "rating": 5, "text": "My storage unit is always clean and not messed with and very easy and accessible.", "date": "2026-08-28T12:47:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Jacky! We're delighted to hear that your experience with us has been exceptional. Your kind words and 5-star rating truly mean a lot to us. We appreciate your continued support and look forward to serving you in the future.", "replyDate": "2026-09-06T15:26:20.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive", "locationIds": [ "e9b14a5f-3eca-415a-85a2-0cfd4335d106" ], "locationCode": "9a844759-6b39-4139-be5e-40385c7de169", "locationName": "Merrimac Trail" }, { "id": "6e5b6748-05d8-4fbf-b0db-3d798593df24", "author": "Thomas Sexton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRjIAX7YWSFNxPE3_zPvWwhe831Tj7rKYNFGm0EVd8fLm4jA=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean easy to set up.", "date": "2026-08-10T21:02:46.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive feedback, Thomas! Thank you for choosing Jack Rabbit Storage. Let us know if there is anything else we can assist you with.", "replyDate": "2026-09-06T15:26:11.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "e4070573-daab-4eb2-8a46-ee073ec7ce23" ], "locationCode": "ab17fff7-e209-453f-9eb1-4988ed530547", "locationName": "Holland Road" }, { "id": "2b9dadfa-47b3-4657-aa5c-4ae8fe828ec5", "author": "Adrenalized Homes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfJHZuIh_4wJwZ9Cv96e5FQZZ-DM-AgYaE-F6aCBZll7xZ-A=s64-c-rp-mo-br100", "rating": 5, "text": "Fast & efficient service online. Also quick customer service over the phone. Good security with gate, keys/combo locks. If you are looking to rent a unit, this is a great place for you!", "date": "2026-09-02T00:13:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the stellar review, Adrenalized Homes! We are delighted to hear about your positive experience with our services. Your satisfaction is our priority, and we strive to provide convenient and secure storage solutions for all our customers. We appreciate your kind words and look forward to serving you in the future.", "replyDate": "2026-09-06T15:26:09.000Z", "tags": [ "access", "security" ], "sentiment": "positive", "locationIds": [ "a1716154-2431-4ea5-af42-2bace03db082" ], "locationCode": "e7364b88-1fde-4d7e-b075-a0dbc74ca2df", "locationName": "Lynnhaven Parkway" }, { "id": "7d6e8b72-b894-4f00-b5b4-2deb126dd28c", "author": "Hope Ludwig", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRU9UJ3xVYINLzl6cvWMFOIOFI0mLJkGHJXlntpBc56qK_lg=s64-c-rp-mo-br100", "rating": 5, "text": "Clean and safe storage facility and very responsive and helpful staff!", "date": "2026-08-21T00:21:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience, Hope! We are glad to hear that you found our facility to be clean, safe, and our staff to be responsive and helpful. Your 5-star rating means a lot to us. Thank you for storing with Jack Rabbit Storage.", "replyDate": "2026-09-06T15:26:06.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive", "locationIds": [ "5be43f3e-157f-45b9-aa48-2c80b77c0156" ], "locationCode": "6c184f67-4dcb-4785-b6ab-281556b7c5b3", "locationName": "North Birdneck Road" }, { "id": "85c0cc26-791a-4655-af71-9913f86e46a8", "author": "Kia Miller", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlAezNJIkz54lcKiIPJ8uTc13h8ynV-YhIQiQsqFdo1wYBajN9=s64-c-rp-mo-br100", "rating": 5, "text": "Very easy to book and price was great!", "date": "2026-09-01T18:45:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience, Kia! We are delighted to hear that booking with us was easy and that you found our prices reasonable. If you need any further assistance, please don't hesitate to reach out.", "replyDate": "2026-08-06T15:24:03.000Z", "tags": [ "price" ], "sentiment": "positive", "locationIds": [ "55f27d39-c234-4236-8f81-71fd3439fce5" ], "locationCode": "4934630d-ff34-48a9-9caf-07cb970f64f5", "locationName": "Hampton Blvd" }, { "id": "34f102d4-e081-4435-8f3e-8fe845a8900c", "author": "dgdemchuk1", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpX8DC5XVnlYZ0qzHH7RNjCyAOJNKolf2AQoGlld_mlKal-DZI=s64-c-rp-mo-br100", "rating": 5, "text": "Professional and courteous.", "date": "2026-07-31T20:41:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the positive review! We are glad to hear that you had a good experience with our professional and courteous staff at Jack Rabbit Storage. Thank you for choosing us for your storage needs.", "replyDate": "2026-08-06T15:26:21.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "4d09c6ed-f330-4b24-bfc0-977bc69cb0d3" ], "locationCode": "2e07f412-52a2-4a97-8efb-7fb239be2ee7", "locationName": "Jack Rabbit Road" }, { "id": "58e5d32c-fb1c-4348-9374-910aa7b4829a", "author": "Christien Doyle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfxrtNLGpxhk_0ayrKz_r-s25YlUSArelzKOPi3FBM6mCZnJt2=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Website was down while I was trying to rent the unit, so I called them. They were very nice and helpful on the phone. Unit is clean with anti rodent equipment already put in.", "date": "2026-09-01T21:31:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience, Christien! We strive to provide excellent customer service and a clean, secure environment for all our customers. We appreciate your feedback and are delighted to know that you had a smooth rental process.", "replyDate": "2026-09-06T15:26:32.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive", "locationIds": [ "3ade875e-eeb2-4bb8-abcf-196e2789a8ef" ], "locationCode": "6b0db4f2-9500-4074-a27e-a5a8f1450ead", "locationName": "North Witchduck Road" }, { "id": "64f64efc-29f8-4f9b-9d08-fbacbfb7485c", "author": "Gee Will", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNMXHXCcCnn6iYnlmBpxcm7-uvXs2XhCAsgFuwFRH1h2oDJRLfmg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Always easy to manuever and good experience.", "date": "2026-08-22T23:47:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Gee Will, for taking the time to leave us such a kind review. We're glad to hear that you've had a good experience with us at Jack Rabbit Storage! If there's anything else we can assist you with, please don't hesitate to let us know.", "replyDate": "2026-09-06T15:26:13.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "154de8ab-cae9-4fec-8e0f-c7df57094b2b" ], "locationCode": "4eae7c6c-88aa-4836-a6f5-383fb9f3b56e", "locationName": "Shore Drive" }, { "id": "bafe4f55-9b2d-4b80-b7e8-a7704ca210ba", "author": "Veronica Osborn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQ6AFM7Ec4GV17-WD_00Tm7whJo8k0WRkjVHBaTc9P2Cu_v8Vc=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I was in need of a storage unit. Jack Rabbit storage unit is my neighborhood less than a mile from home. I went online the Jack Rabbit Storage units website. Very user friendly. I used the drop down menu to be specific in my needs. They had just what I needed. Rented it on the spot. Then I realized I rented the wrong kind ( my error). I called the number. Someone answered on a Sunday afternoon. I explained my mistake. The gentleman was very understanding and helpful. Walked be back through the process. In a matter minutes I had the unit I needed. He texted me all the information to get into my unit that day. Everything else was emailed to me. I got the perfect unit for me. I couldn’t have picked it any better in person. I will recommend Jack Rabbit storage to everyone. They even supply the lock. Thank you.", "date": "2026-09-14T06:41:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Veronica, for your glowing review of our services at Jack Rabbit Storage! We are thrilled to hear that everything worked out for you and that our team was able to assist you promptly and efficiently. Providing a user-friendly experience and top-notch customer service is at the heart of what we aim to achieve, and we are elated to see that reflected in your feedback. If you ever need further assistance or have any questions, please do not hesitate to reach out. Thank you for choosing Jack Rabbit Storage and for recommending us to others - your support means the world to us!", "replyDate": "2026-08-06T15:26:44.000Z", "tags": [ "staff", "security" ], "sentiment": "positive", "locationIds": [ "12f29485-ea76-4b9b-8634-8483b4879e58" ], "locationCode": "b47f8c38-b9c2-4969-973c-af4ed4684a4b", "locationName": "Providence Road" }, { "id": "cab2f0da-c261-489f-9f34-1fd2453ee6ee", "author": "P Beck", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcfIxUYHJ4swgrLZPmcWxuRVHytjiZ0rVicTqHxzAul5v4cg=s64-c-rp-mo-br100", "rating": 5, "text": "Clee4\nan safe storeage", "date": "2026-09-05T13:00:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience, P Beck, at Jack Rabbit Storage! Your safety and security are our priority. Thank you for trusting us with your storage needs.", "replyDate": "2026-04-06T15:26:27.000Z", "tags": [ "security" ], "sentiment": "positive", "locationIds": [ "1117135a-0b87-442b-9850-08211be178fc" ], "locationCode": "c9b4a5c2-d91c-47ce-807f-d704c8366eb0", "locationName": "South Rosemont Road" }, { "id": "d5053105-b96a-43a7-8756-ebee4f4d441f", "author": "Timothy Sherman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWttSk4BsxQMlIvxiPIN1w5np9iT2iNfpgUex76ge1O6rijGrY=s64-c-rp-mo-br100", "rating": 5, "text": "This is a wonderful place to hold your excess property and know that it is safe and well cared for. Thanks Jack Rabbit for everything", "date": "2026-08-17T20:32:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Timothy, for your glowing review! We're thrilled to provide you with a safe and convenient storage solution. Your kind words mean a lot to us!", "replyDate": "2026-07-06T15:14:32.000Z", "tags": [ "security" ], "sentiment": "positive", "locationIds": [ "00a30fd6-a320-4958-a32e-b9aacd10601a" ], "locationCode": "80697f73-561b-4d0d-bd6b-8945c400c322", "locationName": "South Military Highway" }, { "id": "6cc6890a-1088-493c-968d-7c51aab1fc82", "author": "Millard Souers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWonOYfh6DGuOZiXIiJ-Ow43KYoAuRNDkiRZRZGmjRJuU2Eaip=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Jack Rabbit Storage has been serving the Williamsburg, VA area since the 1980s - I've used them for the past six years and have always received great service. Highly recommended for any self-service offsite storage needs!", "date": "2026-08-14T21:05:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your positive review, Millard! We appreciate your loyalty and recommendation. It's been a pleasure serving your storage needs for the past six years.", "replyDate": "2026-09-06T15:26:20.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "e9b14a5f-3eca-415a-85a2-0cfd4335d106" ], "locationCode": "9a844759-6b39-4139-be5e-40385c7de169", "locationName": "Merrimac Trail" }, { "id": "9f77e4a5-300b-4c9d-aac5-9a33dc2edca7", "author": "Soo-Yin Dunn", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_k-0J36NriphqYGSkFlrKJPLXM13d4_7NZua5oMnbD5E5JVY=s64-c-rp-mo-br100", "rating": 5, "text": "Polite and easy to work with!", "date": "2026-08-10T20:22:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Soo-Yin! We are pleased that you had a great experience with us. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-09-06T15:26:11.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "e4070573-daab-4eb2-8a46-ee073ec7ce23" ], "locationCode": "ab17fff7-e209-453f-9eb1-4988ed530547", "locationName": "Holland Road" }, { "id": "31c48fe4-019d-4e87-bf61-be450c9c3f0b", "author": "Michelle Patterson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLNI2by4Ya-MG9919ApI87a0XYw9wOHH6Suzp8urU1uUunTa6VuQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "My family has used jack Rabbit Storage for years they are the best the people are extremely polite and the Storage place are so clean", "date": "2026-08-27T14:43:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Michelle, for your amazing review! We appreciate your continued support and are pleased to hear that you've had a positive experience with us at Jack Rabbit Storage. Let us know if there's anything else we can do for you.", "replyDate": "2026-06-06T15:26:09.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive", "locationIds": [ "a1716154-2431-4ea5-af42-2bace03db082" ], "locationCode": "e7364b88-1fde-4d7e-b075-a0dbc74ca2df", "locationName": "Lynnhaven Parkway" }, { "id": "06c7dbd5-1e91-4ca7-a3d8-afb3bc62f5ac", "author": "Gylfi Sigfusson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdjLi5JrOuIGXHGgRsETgwmkcQFPOS85atPctNiDH0WMmzdya2=s64-c-rp-mo-br100", "rating": 5, "text": "Everything is great about the place and I had to pick one thing it would be how clean and well maintained everything is :) I love this place and I trust them for all my family fortune and memories ♥️", "date": "2026-08-20T22:09:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much, Gylfi, for the glowing review! We're thrilled to hear how happy you are with our facility. We understand and appreciate the trust you've placed in us to store your valuable possessions. We strive to provide a clean, well-maintained environment for all our customers, and we're delighted you've had such a positive experience with us. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-09-06T15:26:06.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "5be43f3e-157f-45b9-aa48-2c80b77c0156" ], "locationCode": "6c184f67-4dcb-4785-b6ab-281556b7c5b3", "locationName": "North Birdneck Road" }, { "id": "7b5551c7-9385-4993-acf9-21a6517bca35", "author": "T Cabiness", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3yUW2IRJCOX3Z6A-nLsP9LgRb0YQc3N1_hcuuIgMDs_SuFw=s64-c-rp-mo-br100", "rating": 5, "text": "Clean and well maintained storage area.", "date": "2026-08-26T01:00:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your positive review, T Cabiness! We're glad to hear that you were happy with our facility. Let us know if there's anything else we can assist you with.", "replyDate": "2026-09-06T15:24:03.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "55f27d39-c234-4236-8f81-71fd3439fce5" ], "locationCode": "4934630d-ff34-48a9-9caf-07cb970f64f5", "locationName": "Hampton Blvd" }, { "id": "a308fee4-2f1c-4773-a3b6-baa11d541afd", "author": "Sherif Collins", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWg-8K1Cd3GHOF1nHi1JHnv3TAZpXzcKuKiXjrUw91VovvmAHNN=s64-c-rp-mo-br100", "rating": 5, "text": "Great storage place. Never had a problem. Effortless", "date": "2026-07-31T20:29:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Sherif, for the great review! We're thrilled to hear you had an effortless and problem-free experience storing with us. Your kind words mean a lot to us, and we look forward to continuing to provide you with excellent service. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-08-06T15:26:21.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "4d09c6ed-f330-4b24-bfc0-977bc69cb0d3" ], "locationCode": "2e07f412-52a2-4a97-8efb-7fb239be2ee7", "locationName": "Jack Rabbit Road" }, { "id": "cfaaac97-ff38-48a7-8ea8-90b2b25c3ae6", "author": "Marquita Scott", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1Nl1Z8JoP3AHYc079YlgmwA9X_rKc8y-aAqkppnDVKEGpzmU9=s64-c-rp-mo-br100", "rating": 5, "text": "I had a great experience I didn't have much money and I was able to get the storage the size I needed for a reasonable price thank you so much", "date": "2026-08-15T20:57:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Marquita, for your kind words and 5-star rating! We're thrilled we could provide you with the storage you needed at a fair price. Thank you for choosing Jack Rabbit Storage.", "replyDate": "2026-09-06T15:26:32.000Z", "tags": [ "price" ], "sentiment": "positive", "locationIds": [ "3ade875e-eeb2-4bb8-abcf-196e2789a8ef" ], "locationCode": "6b0db4f2-9500-4074-a27e-a5a8f1450ead", "locationName": "North Witchduck Road" }, { "id": "e66d592f-8feb-4f5c-a6b4-565d4a71d27c", "author": "Bethany Vikowski", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiF6htdZBAOZKRuXp3-Oa2lMJO9PaPqsDTTGdt9d7YKNsR3Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Easy process and affordable! Would recommend to everyone needing a quick and accommodating storage facility.", "date": "2026-08-18T20:56:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Bethany, for the recommendation! We are glad to make your storage experience as easy and affordable as possible.", "replyDate": "2026-09-06T15:26:13.000Z", "tags": [ "price" ], "sentiment": "positive", "locationIds": [ "154de8ab-cae9-4fec-8e0f-c7df57094b2b" ], "locationCode": "4eae7c6c-88aa-4836-a6f5-383fb9f3b56e", "locationName": "Shore Drive" }, { "id": "97819851-32af-4cc3-909c-cd3ff519d1ab", "author": "Regina Kane", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ7NdnjwEydURSFBy2JXDvENCXC-pjPaPv5yMLhIB60Gc9=s64-c-rp-mo-br100", "rating": 5, "text": "I have been with Jack Rabbit Storage Providence Road for 4 years. The operators, have been wonderful to work with. They are professional and respectful. Most of all extremely patient when I forget my entry credentials. The facility is clean and big free, no rodents or water damage. A great place to store your property.", "date": "2026-09-11T22:20:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Regina Kane, thank you so much for your positive comments about Jack Rabbit Self Storage!", "replyDate": "2019-10-06T15:26:44.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive", "locationIds": [ "12f29485-ea76-4b9b-8634-8483b4879e58" ], "locationCode": "b47f8c38-b9c2-4969-973c-af4ed4684a4b", "locationName": "Providence Road" }, { "id": "7ba02d4f-f4f4-43c6-ac5b-8bba17f50ae4", "author": "Gina Albano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK52awh2SJYug7AtwEvlNcp_l6fE4zcRHpczN7kArZ6MQ2Hqw=s64-c-rp-mo-br100", "rating": 5, "text": "Clean place. Easy access. Fair rates!!", "date": "2026-09-04T22:05:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Gina, for your positive feedback! We are glad to hear that you found our facility clean and accessible with fair rates. We appreciate your business and 5-star rating!", "replyDate": "2026-09-08T15:26:27.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive", "locationIds": [ "1117135a-0b87-442b-9850-08211be178fc" ], "locationCode": "c9b4a5c2-d91c-47ce-807f-d704c8366eb0", "locationName": "South Rosemont Road" }, { "id": "d43aaa74-c47a-490d-a7d9-4e262ff39d7a", "author": "Arlene's Tablet", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfdDiZOIjf7BUoV0ialrnfLvjv0turBmIEhpxm6qUE3zr3TA=s64-c-rp-mo-br100", "rating": 5, "text": "Great Customer Sevice! Perfect Location!", "date": "2026-08-12T20:44:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Arlene's Tablet, for the glowing review! We are thrilled that you are pleased with our customer service and location. Your positive feedback means a lot to us!", "replyDate": "2026-09-06T15:14:32.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "00a30fd6-a320-4958-a32e-b9aacd10601a" ], "locationCode": "80697f73-561b-4d0d-bd6b-8945c400c322", "locationName": "South Military Highway" }, { "id": "f9bee008-7a96-414b-b629-f33d83fca3b3", "author": "Amy Flatin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQRRtj9rTdbe5z9VRgYac0ouxmNEQtGqwzcoBbhj_3d-oG6Q=s64-c-rp-mo-br100", "rating": 5, "text": "Jack Rabbit Storage is a wonderful experience for me. I had to have a quick solution when cleaning out my parent's home and they were great. The unit is spacious and very clean.l", "date": "2026-08-11T11:50:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Amy, thank you so much for choosing Jack Rabbit Storage and for your kind words. We are happy that we could provide the solution you needed during a challenging time.", "replyDate": "2026-09-06T15:26:20.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "e9b14a5f-3eca-415a-85a2-0cfd4335d106" ], "locationCode": "9a844759-6b39-4139-be5e-40385c7de169", "locationName": "Merrimac Trail" }, { "id": "be9296d3-ba6c-4494-81fc-bef566ac8807", "author": "Shannon Hamler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtldrUQMG1FqJmAO5FE5gWGJCEfHBXoygmjQTsdXVzo-oQqhE=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have used Jack Rabbit 🐇 for many years...I would choose them over any other storage facility. They are the best!!", "date": "2026-08-07T21:53:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Shannon, for your kind words and loyalty! We are thrilled to hear that you have had such a positive experience with us. If there is anything we can do to make your experience even better, please don't hesitate to let us know. It's customers like you that make us strive to be the best storage facility around!", "replyDate": "2026-09-06T15:26:11.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "e4070573-daab-4eb2-8a46-ee073ec7ce23" ], "locationCode": "ab17fff7-e209-453f-9eb1-4988ed530547", "locationName": "Holland Road" }, { "id": "65f78590-826e-46c4-a322-eae283d5ffa3", "author": "Machele Jones", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_pgHvooH8gn2aPQIQhpuXe6fieHH1ExZEFfXm-s_w1s1__ZYQ=s64-c-rp-mo-br100", "rating": 5, "text": "I used to have a storage unit somewhere else and it was disgusting; and on top of that they kept raising my payments. But jack rabbit storage is not like that at all. They are very clean and are always up-keeping the place. They did raise my payments but it was only $10 (not $150 more) and it is worth it. I love this place and will tell everyone to use them!!", "date": "2026-08-24T21:45:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your glowing review, Machele! We are delighted to hear how happy you are with our storage facility and services. Your satisfaction is our top priority, and we strive to provide a clean and secure space for your belongings. We truly appreciate your willingness to recommend us to others. If you need anything else or have any suggestions for improvement, please do not hesitate to let us know. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-07-06T15:26:09.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "a1716154-2431-4ea5-af42-2bace03db082" ], "locationCode": "e7364b88-1fde-4d7e-b075-a0dbc74ca2df", "locationName": "Lynnhaven Parkway" }, { "id": "5075dff2-2ffe-413d-92ee-f3f129f739a6", "author": "A B", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsZo-obK50B-NMfUc1r6DGpgyOklR6b7o4cUfkwMYU9wJy5N4iCQ=s64-c-rp-mo-br100", "rating": 4, "text": "Storage facilties are clean, lot is clean. I have not seen a dumpster but one on-site would be great (I know people abuse them, security cameras may help deter that). Units and buildings are little older. My biggest complaint is that the rent has increased from when I originally got the unit, 3 years ago, by almost 50%. There are too many new storage facilities in the area to continue increasing rental prices by approx 20% annually. Other than that, it has been a good experience.", "date": "2026-08-19T21:12:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your thoughts on our facility and services. We appreciate your feedback and will take your suggestions into consideration moving forward. We strive to provide a high-quality experience for all our customers and aim to maintain competitive pricing while offering a secure and clean environment for storage. Thank you for choosing Jack Rabbit Storage, we truly value your business!", "replyDate": "2026-09-06T15:26:06.000Z", "tags": [ "cleanliness", "price", "access", "security" ], "sentiment": "positive", "locationIds": [ "5be43f3e-157f-45b9-aa48-2c80b77c0156" ], "locationCode": "6c184f67-4dcb-4785-b6ab-281556b7c5b3", "locationName": "North Birdneck Road" }, { "id": "831eaa29-e98e-4f76-b09e-2fd7db8a67ee", "author": "Delvin Hicks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRAwv4Diubi2_WDIodDDB_9bTBUgch9yOZTT9thgTbvdRUNA=s64-c-rp-mo-br100", "rating": 5, "text": "Easy if u r familiar with this new era everything over the phone or web I should say", "date": "2026-08-25T19:50:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your positive review, Delvin! We strive to make the rental process easy and convenient for our customers. If you ever have any questions or need assistance, please don't hesitate to reach out. Appreciate your feedback!", "replyDate": "2026-09-06T15:24:03.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "55f27d39-c234-4236-8f81-71fd3439fce5" ], "locationCode": "4934630d-ff34-48a9-9caf-07cb970f64f5", "locationName": "Hampton Blvd" }, { "id": "597be8b7-5f0f-40da-887a-78d47eadba37", "author": "Amber Sherbrook", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuC2_kQVqHTiG7CIb5xMH7TK9aAvV4120XixLGS4TRlXgn8w=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly, clean, customer service is great! Answered my questions in a very timely manner.\n\nEdit: I just needed to switch units because of downsizing and it was SO smooth and proficient!", "date": "2026-07-31T20:26:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Amber, we appreciate the review & your business. Thank you so much for choosing Jack Rabbit Storage!", "replyDate": "2026-04-06T15:26:21.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive", "locationIds": [ "4d09c6ed-f330-4b24-bfc0-977bc69cb0d3" ], "locationCode": "2e07f412-52a2-4a97-8efb-7fb239be2ee7", "locationName": "Jack Rabbit Road" }, { "id": "5fe17f93-7b17-414b-a3ab-fd2572ab24bf", "author": "Larry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWSzirJbhUYWQeciFbGJRk8FWJ9P-qsiaSaVqlMXwf8QZBw3Srvg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have had a storage unit at jackrabbit on Witchduck Road for more than 10 years. I have found it to be convenient always clean and serviceable well maintained with very good security. I have found the management of that facility to be able to be worked with when I considered things that didn't meet my expectations. In every case I was met with a very positive and open willingness to work together. I highly recommend this facility for those who need storage who are located within a reasonable distance. Be happy to speak to anybody about this. I'm very satisfied.", "date": "2026-08-03T20:00:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Larry, thank you for the glowing review! We're thrilled to hear about your positive experiences at Jack Rabbit Storage. Our team greatly values your continued trust and support over the years. Your recommendation means a lot to us, and we're pleased to have provided you with a facility that meets your storage needs. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-08-06T15:26:32.000Z", "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive", "locationIds": [ "3ade875e-eeb2-4bb8-abcf-196e2789a8ef" ], "locationCode": "6b0db4f2-9500-4074-a27e-a5a8f1450ead", "locationName": "North Witchduck Road" }, { "id": "4dfbbfb4-124f-4d47-a5fd-a78aa0a82fc6", "author": "Joshua Walker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWObJgfB4sI-c6zjwxjgqe_XgdkQ1Pq-WfkQcG83QO5cEMkOHr5=s64-c-rp-mo-br100", "rating": 5, "text": "Easy to use, clean place with lots of security", "date": "2026-08-12T20:43:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Joshua, for sharing your positive experience with us! We are glad to know that you found our facility easy to use, clean, and secure. Your feedback and business are greatly appreciated.", "replyDate": "2026-09-06T15:26:13.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive", "locationIds": [ "154de8ab-cae9-4fec-8e0f-c7df57094b2b" ], "locationCode": "4eae7c6c-88aa-4836-a6f5-383fb9f3b56e", "locationName": "Shore Drive" }, { "id": "599065cd-e0e2-41f8-bf2f-082609f685d8", "author": "Rosemary Clinton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICT8bmGGZjBJTTKDl07O691Iurab4ehGuUpwzg6VODd_d2Hg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "My first time renting a storage unit, Frank was very helpful and patient walking me through the process over the phone, it so much easier to walk into the office", "date": "2026-09-06T15:29:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Rosemary. Your feedback is highly appreciated. Thank you for the review!", "replyDate": "2025-10-06T15:26:44.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "12f29485-ea76-4b9b-8634-8483b4879e58" ], "locationCode": "b47f8c38-b9c2-4969-973c-af4ed4684a4b", "locationName": "Providence Road" }, { "id": "8862569d-6c03-47ab-a3e9-122e2521705a", "author": "Carlos Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5xmFS9-yWVP-q-YksMKr3X6D6egC1-R7L8TWeDXQyuE8hOg=s64-c-rp-mo-br100", "rating": 5, "text": "Great service fast", "date": "2026-09-03T20:16:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Carlos, for the 5-star rating! We are glad that you had a great experience with our service. Your feedback is important to us!", "replyDate": "2026-09-06T15:26:27.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "1117135a-0b87-442b-9850-08211be178fc" ], "locationCode": "c9b4a5c2-d91c-47ce-807f-d704c8366eb0", "locationName": "South Rosemont Road" }, { "id": "3e3e837b-2134-467a-9f34-89e66a599e67", "author": "Chasity Harrell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItpq5Xr9ZeoPRSlyg1FiW3bX-VOMIjtDRAKX9Y8hHHEQXaxA=s64-c-rp-mo-br100", "rating": 5, "text": "Very good storage place and very clean", "date": "2026-07-20T22:10:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Chasity, for your kind words and 5-star rating! We are delighted to hear that you had a positive experience with us. If there is anything else we can assist you with, please do not hesitate to let us know. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-08-06T15:14:32.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "00a30fd6-a320-4958-a32e-b9aacd10601a" ], "locationCode": "80697f73-561b-4d0d-bd6b-8945c400c322", "locationName": "South Military Highway" }, { "id": "bcc028c0-96d6-425e-95a7-d5f545821200", "author": "Rob Blanchard", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLX3fDoZGPgeTeA1tjpaKYyry1zMW-VCvK_s7XAPZxA5dnrr4j=s64-c-rp-mo-br100", "rating": 5, "text": "very easy to work with", "date": "2026-08-10T20:16:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the excellent review, Rob! We are thrilled that you had a great experience with us. Let us know if there's anything you need assistance with in the future.", "replyDate": "2026-09-06T15:26:20.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "e9b14a5f-3eca-415a-85a2-0cfd4335d106" ], "locationCode": "9a844759-6b39-4139-be5e-40385c7de169", "locationName": "Merrimac Trail" }, { "id": "d25942f1-a3b8-4c21-89d0-0dca8cd99f47", "author": "Royalty Matthews", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_XkXyaT4LKE02sbL3xY_YsnN2UuN6OVe2Ed_WfZn4guRxYg=s64-c-rp-mo-br100", "rating": 5, "text": "My experience with Jack Rabbit Storage was just superb. One phone call did it all I got in and out with less than 20 minutes?\nI recommend this storage unit clean secured and convenient", "date": "2026-08-07T21:44:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your fantastic review, Royalty! We are thrilled to hear that you had a superb experience with us. We appreciate your recommendation and look forward to continuing to provide you with top-notch service. If you need any further assistance, please feel free to reach out. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-09-06T15:26:11.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive", "locationIds": [ "e4070573-daab-4eb2-8a46-ee073ec7ce23" ], "locationCode": "ab17fff7-e209-453f-9eb1-4988ed530547", "locationName": "Holland Road" }, { "id": "f180cf91-f11b-4677-928f-f0e0c510b80b", "author": "Vernon Scott", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_Ve0ChYNgua4Hw2oWaF6HC8W2M3leetkOHTEU5lIIFI3KMg=s64-c-rp-mo-br100", "rating": 5, "text": "I have had a unit for 3yrs and everything has always been great.", "date": "2026-08-21T19:48:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Vernon, for your positive feedback! We appreciate your continued trust in using our storage facilities.", "replyDate": "2026-09-06T15:26:09.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "a1716154-2431-4ea5-af42-2bace03db082" ], "locationCode": "e7364b88-1fde-4d7e-b075-a0dbc74ca2df", "locationName": "Lynnhaven Parkway" }, { "id": "8a28962b-fa8c-4d93-a115-95593c2c6212", "author": "Jana Evans", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJSj2PhTgOVMl2yMWPTbjfmRlm5veim73DSBoFB9a747MUM2Y=s64-c-rp-mo-br100", "rating": 5, "text": "We have had a pleasant experience with Jack Rabbit - the local maintenance staff and management are very nice, attentive and welcome!", "date": "2026-08-19T20:56:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Jana! We are glad to hear about your positive experience with our staff and management. Your satisfaction is our priority at Jack Rabbit Storage.", "replyDate": "2026-09-06T15:26:06.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "5be43f3e-157f-45b9-aa48-2c80b77c0156" ], "locationCode": "6c184f67-4dcb-4785-b6ab-281556b7c5b3", "locationName": "North Birdneck Road" }, { "id": "aff5b764-2706-4e84-9d0d-ecdf28d47f80", "author": "Ethan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgaY0fcywNOwALtJkkuVdwBeSBAk5XcDVEw9dUEZBkLGXBMqAG=s64-c-rp-mo-br100", "rating": 5, "text": "Pretty easy to use self service storage, you make an account, pick a unit and then you have one in seconds. Highly recommend using over other brands", "date": "2026-08-22T21:31:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the positive review, Ethan! We strive to make the storage process as easy and convenient as possible for our customers.", "replyDate": "2026-09-06T15:24:03.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "55f27d39-c234-4236-8f81-71fd3439fce5" ], "locationCode": "4934630d-ff34-48a9-9caf-07cb970f64f5", "locationName": "Hampton Blvd" }, { "id": "a16f0a57-50c0-45b2-be64-b6f609ba01bf", "author": "Michelle D Roche", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-kId8O0IEtkskw7Hng0JBNnp_QIg2VmM5M6rBw7GNcOqOGAQj=s64-c-rp-mo-br100", "rating": 5, "text": "The Management is excellent , concerned, knowledgeable and well organized. My family and I appreciate the consecutive 16 years business dealings we have had with Jack Rabbit Storage . They are convenient and clean! Thanks Jack Rabbit crew!", "date": "2026-07-28T21:22:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for sharing your experience, Michelle! We're thrilled you have chosen to store with us for 16 years and appreciate your kind words about our management and facility. We strive to provide top-notch service to all our customers and we're pleased to hear we have met your expectations. Thank you for being a valued customer at Jack Rabbit Storage!", "replyDate": "2026-08-06T15:26:21.000Z", "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive", "locationIds": [ "4d09c6ed-f330-4b24-bfc0-977bc69cb0d3" ], "locationCode": "2e07f412-52a2-4a97-8efb-7fb239be2ee7", "locationName": "Jack Rabbit Road" }, { "id": "9b24a640-f3e4-405a-91c5-4908bee5a7ca", "author": "john kraft", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJke3_HgEkqKJjEDAHWFMsqmUlmtw5JpU6jIranFzVzKlcISQ=s64-c-rp-mo-br100", "rating": 5, "text": "Jack Rabbit Is well respected and understanding business that helps their customers with needs and desires. I have a been a customer for 5 years and have had nothing but positive customer experience", "date": "2026-07-30T02:20:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful review, John! We truly appreciate your loyalty over the past 5 years. It is a pleasure serving you and we are delighted to know that you have had positive customer experiences with us. Let us know if there is anything else we can assist you with.", "replyDate": "2026-08-06T15:26:32.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "3ade875e-eeb2-4bb8-abcf-196e2789a8ef" ], "locationCode": "6b0db4f2-9500-4074-a27e-a5a8f1450ead", "locationName": "North Witchduck Road" }, { "id": "cec27910-b3a0-4f34-a43f-5b544fa46fa2", "author": "Colleen Smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkc9AcLnEfnKuwgb0xAkighSAhhWYAyfbOkt2Zi1w0v6wN7Bjb3g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "JackRabbit Self Storage is always easy to call, or do business online to rent, pay, or any other business need.\nSite is always clean", "date": "2026-08-04T21:07:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Colleen, for your positive review! We strive to make renting and managing your storage spaces as convenient as possible. Your feedback is much appreciated!", "replyDate": "2026-08-06T15:26:13.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "154de8ab-cae9-4fec-8e0f-c7df57094b2b" ], "locationCode": "4eae7c6c-88aa-4836-a6f5-383fb9f3b56e", "locationName": "Shore Drive" }, { "id": "972c8295-ed92-44e4-9e24-0e1ad55feebd", "author": "Kathryn Orr Walston", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk1P_s9rqHiZZyRL_bbvr-5_Mf3H6GPhTAi1jmnp_c7ipkRotOuw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Storing here has been a great experience, any issues have been dealt with promptly, property is secure but easy to access when needed. Communication is also great.", "date": "2026-08-22T23:09:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Kathryn! We are thrilled to hear that you've had a great experience storing with us. We appreciate your positive comments and are pleased that you are happy with our services. Your feedback is valuable to us, and we look forward to providing excellent customer service and storage solutions in the future as well.", "replyDate": "2026-09-06T15:26:44.000Z", "tags": [ "price", "access", "security" ], "sentiment": "positive", "locationIds": [ "12f29485-ea76-4b9b-8634-8483b4879e58" ], "locationCode": "b47f8c38-b9c2-4969-973c-af4ed4684a4b", "locationName": "Providence Road" }, { "id": "24d02523-e513-4a3a-8ed3-187e61920ebd", "author": "Bill Johnsen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-k169CpCUP4AHa97zUy72GRtbELpFSY9bryiQAU6EI3fUjXvSSQ=s64-c-rp-mo-br100", "rating": 5, "text": "Had to update information after wife’s passing.", "date": "2026-09-01T23:04:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for letting us assist you during this difficult time, Bill. We very sorry for your loss. If you need further assistance, please do not hesitate to reach out to us.", "replyDate": "2026-08-06T15:26:27.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "1117135a-0b87-442b-9850-08211be178fc" ], "locationCode": "c9b4a5c2-d91c-47ce-807f-d704c8366eb0", "locationName": "South Rosemont Road" }, { "id": "1ff56d80-c8cb-4138-9573-39aa9aa710db", "author": "June Goodman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCz4kLvJSluCEKiw4vLaoob6LzzpDWmJ5kHvQFCELQ_rSb-w_Y=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "It was clean and was right size for my daughter belonging. Thank you kindly", "date": "2026-07-07T20:10:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, June. Thank you so much for leaving us a stellar review!", "replyDate": "2025-10-06T15:14:32.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "00a30fd6-a320-4958-a32e-b9aacd10601a" ], "locationCode": "80697f73-561b-4d0d-bd6b-8945c400c322", "locationName": "South Military Highway" }, { "id": "aa391718-76da-4af3-a185-4abe35f6a72f", "author": "Denise Marrow", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQoMES5-7a3MFFyjfphg4J-kIw-jx_NGHIYGgxSjEXJauz3Q=s64-c-rp-mo-br100", "rating": 5, "text": "I have had the best experience, with this company, the friendly smiles and warm atmosphere. The understanding of what people are going through, don’t mind helping you out, are giving more lead way.", "date": "2026-08-07T00:01:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Denise, thank you so much for your kind words and shiny 5-star review! We're thrilled to hear that you've had a wonderful experience at Jack Rabbit Storage. Our team strives to provide exceptional service and care for each of our valued customers. Thank you for choosing us for your storage needs!", "replyDate": "2026-09-06T15:26:20.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "e9b14a5f-3eca-415a-85a2-0cfd4335d106" ], "locationCode": "9a844759-6b39-4139-be5e-40385c7de169", "locationName": "Merrimac Trail" }, { "id": "34a4f04c-5d94-4f61-8c41-3cc395df8549", "author": "David Boyd", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr4lV5lR5o8r4l9p9J5C1FZiPMIH3kWWgp5CPz4cPvoWyH8A=s64-c-rp-mo-br100", "rating": 5, "text": "I have a 10 x 15 unit, ample space for several rooms of household items. No problems, no complaints", "date": "2026-08-07T21:20:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your positive review, David! We are glad to hear that you are satisfied with the space and convenience of our facility. Your feedback is valuable to us.", "replyDate": "2026-07-06T15:26:11.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "e4070573-daab-4eb2-8a46-ee073ec7ce23" ], "locationCode": "ab17fff7-e209-453f-9eb1-4988ed530547", "locationName": "Holland Road" }, { "id": "f9c701e5-6d16-4626-b164-180f8ea3d02d", "author": "Shelisa Martin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMppkMSej2WarjYw7f91Ct4R5hGmkU7a2aXsYh9uHpjhxf1d3eHA=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "I have been a customer of Jack Rabbit for over 15 years. While the rates have gone up of course , they have not gone up drastically and never without at least a months notice.", "date": "2026-08-11T12:18:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for being a loyal customer, Shelisa! We appreciate your feedback and are glad that you find the rate adjustments reasonable. Your satisfaction means everything to us. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-09-06T15:26:09.000Z", "tags": [ "price" ], "sentiment": "positive", "locationIds": [ "a1716154-2431-4ea5-af42-2bace03db082" ], "locationCode": "e7364b88-1fde-4d7e-b075-a0dbc74ca2df", "locationName": "Lynnhaven Parkway" }, { "id": "57ec115f-0956-4bb7-a514-7d4cd413a504", "author": "Amber Parker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUH2v2S9XSJ8g5o2FhC5q6AbXK0NofNa61h5ojpzc77Ub0XUiFu=s64-c-rp-mo-br100", "rating": 5, "text": "Wonderful units and staff", "date": "2026-08-17T20:32:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review, Amber! We're delighted to hear that you had such a positive experience with our storage units and staff at Jack Rabbit Storage. Your recommendation means a lot to us! Please don't hesitate to reach out if you need any further assistance.", "replyDate": "2026-09-06T15:26:06.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "5be43f3e-157f-45b9-aa48-2c80b77c0156" ], "locationCode": "6c184f67-4dcb-4785-b6ab-281556b7c5b3", "locationName": "North Birdneck Road" }, { "id": "551424c9-b83a-408e-8639-ffaa21e96d92", "author": "Geremie Topacio", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxzlcK8ewTM2O3gM76sIAPOmNTSTZC-xovv3vjzavKTKam3Zbz=s64-c-rp-mo-br100", "rating": 5, "text": "Very good location! The space is perfect for my things and they don’t give me any issues whatsoever. Pretty good temperature control spaces and there are plenty of options for all needs of extra spaces.", "date": "2026-08-18T21:01:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Geremie, for the brilliant review! We are delighted that you are pleased with our location and storage options. Your satisfaction is our top priority.", "replyDate": "2026-09-06T15:24:03.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "55f27d39-c234-4236-8f81-71fd3439fce5" ], "locationCode": "4934630d-ff34-48a9-9caf-07cb970f64f5", "locationName": "Hampton Blvd" }, { "id": "0c2b0f33-3bae-47ef-8b7d-d33f3c4c8af6", "author": "Katelyn Cortelloni", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgaOh6dX6yOPA6oHHd5arbbOLqfBRFSCly5vX5uSZYUb86SV7s=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Really easy set up process and reasonable monthly fee. I like how easy it is to get to and that I’m able to trust that my things are safe. I’d definitely recommend Jack Rabbit over some of the more pricey storage units", "date": "2026-07-28T20:58:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Katelyn, for your positive feedback! We are thrilled to hear that you have had a smooth experience setting up and storing your belongings at Jack Rabbit Storage. Your recommendation means a lot to us, and we are committed to providing safe and affordable storage solutions for our customers.", "replyDate": "2026-08-06T15:26:21.000Z", "tags": [ "price", "security" ], "sentiment": "positive", "locationIds": [ "4d09c6ed-f330-4b24-bfc0-977bc69cb0d3" ], "locationCode": "2e07f412-52a2-4a97-8efb-7fb239be2ee7", "locationName": "Jack Rabbit Road" }, { "id": "6cb85ec1-3227-400e-87f7-2946d4063b37", "author": "Scott Harding", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKXkm3U6NcUXjhhmCv2BLtQVL2mvbH7oHZGCs0eoo2JtUX9w=s64-c-rp-mo-br100", "rating": 4, "text": "It was a great experience, the only thing tha isn’t giving it 5 stars is that there is no one at the actual facility in case you have questions or issues. But other than that, great deals and polite people on the phone.", "date": "2026-07-25T21:57:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience, Scott. We appreciate your feedback, and please know if you ever require assistance or have any questions, we are available by phone from 9am to 9pm daily. We value your business and are glad to hear you appreciated the deals and customer service over the phone.", "replyDate": "2026-08-06T15:26:32.000Z", "tags": [ "staff", "price" ], "sentiment": "positive", "locationIds": [ "3ade875e-eeb2-4bb8-abcf-196e2789a8ef" ], "locationCode": "6b0db4f2-9500-4074-a27e-a5a8f1450ead", "locationName": "North Witchduck Road" }, { "id": "8b265cd1-d42e-4809-9b47-99ec4ac76c88", "author": "Kendell Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUmk0qJ5GuuIl3IX0jBpjX0ccgoc6QKU4Jf7ZUdWXu10qMhINP=s64-c-rp-mo-br100", "rating": 5, "text": "Best and affordable storage unit when I needed it on a time crunch. 100% recommend.", "date": "2026-07-24T21:50:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Kendell, for your kind words and 5-star rating! We're glad we were able to meet your needs during a time crunch. Your recommendation means a lot to us!", "replyDate": "2026-08-06T15:26:13.000Z", "tags": [ "price" ], "sentiment": "positive", "locationIds": [ "154de8ab-cae9-4fec-8e0f-c7df57094b2b" ], "locationCode": "4eae7c6c-88aa-4836-a6f5-383fb9f3b56e", "locationName": "Shore Drive" }, { "id": "79b999cb-cd6e-4048-912f-c5e7ac805e94", "author": "Kiana Mobley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmN3tU7rtfW56KWIb2YJFZQNm6FnyyNqSv0YxdrBP6oOoAWb_i=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very professional and great customer service!", "date": "2026-08-13T23:05:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Kiana, thank you for your nice review of our Providence Road location. We value your feedback about the high level of professionalism and customer service offered by our staff. Thanks for choosing Jack Rabbit for your storage needs.", "replyDate": "2018-10-06T15:26:44.000Z", "tags": [ "staff" ], "sentiment": "positive", "locationIds": [ "12f29485-ea76-4b9b-8634-8483b4879e58" ], "locationCode": "b47f8c38-b9c2-4969-973c-af4ed4684a4b", "locationName": "Providence Road" }, { "id": "084df1b0-17f8-4c4c-aa03-51c97127bb9b", "author": "Margaret Shank", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiUynzIOw419GfdXqzNjndG8hiuo7aAKD6UHHrRkbDtH2PTQ=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "I've been a patron of jackrabbit storage since 2005 I haven't had an issue at all except here recently you have to remember I've been part of this storage unit for over 20 years and I'm just now having an issue I think that is awesome", "date": "2026-08-18T22:39:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Margaret, for being a patron of our storage unit for so many years. We truly value your loyalty and appreciate your feedback. ", "replyDate": "2026-09-06T15:26:27.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "1117135a-0b87-442b-9850-08211be178fc" ], "locationCode": "c9b4a5c2-d91c-47ce-807f-d704c8366eb0", "locationName": "South Rosemont Road" }, { "id": "7336d8d5-963f-4f61-9bcf-a6a0d4f3e764", "author": "April Broyles-Lyon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSPe5mGAGAkKTqauaYZyPjLNZlkzdhh0cj8fDB1W0kPXGVt3IH=s64-c-rp-mo-br100", "rating": 5, "text": "Great place to rent a storage. Clean and it's temperature controlled.", "date": "2026-07-06T21:22:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, April, for your positive review! We appreciate your business and are glad to hear that your experience with us has been great. Let us know if there is anything more we can do to serve you better.", "replyDate": "2026-08-06T15:14:32.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "00a30fd6-a320-4958-a32e-b9aacd10601a" ], "locationCode": "80697f73-561b-4d0d-bd6b-8945c400c322", "locationName": "South Military Highway" }, { "id": "9e0ea84a-bacc-42ae-b7f7-ca13d757f358", "author": "Terry Decker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKokQAl9c5S9PnRcE3qiHMSipiIHi6V6ygT6SADBdUx5dnylw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great place safe always have access. I love it. I've been there 17 or 18 years. Never had a problem at all. Good space, jackrabbit, has it peace.", "date": "2026-08-06T12:27:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Terry, thank you for taking the time to leave feedback for our Williamsburg location. We were forced to revise our dumpster policy due to our customers abusing it, so dumpsters are now for company use only. We apologize for the inconvenience this has caused you and we hope you can understand why we had to do that. We have also reviewed your account with us and see that you received rate increases as per the standard at Jack Rabbit - once every 12 months. You are currently paying slightly less than the going rate for the unit you have. Please reach out to us at help@jackrabbitstorage.com to see if we can help find a solution to your storage needs that fits your budget.", "replyDate": "2019-10-06T15:26:20.000Z", "tags": [ "access", "security" ], "sentiment": "positive", "locationIds": [ "e9b14a5f-3eca-415a-85a2-0cfd4335d106" ], "locationCode": "9a844759-6b39-4139-be5e-40385c7de169", "locationName": "Merrimac Trail" }, { "id": "b28764df-2b8a-434f-8022-7585ed8716ee", "author": "Ahmad kadri", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWA30kYBzeIWHCtWA1FTzvDvAsLXkmSWWaCB2IkkTgi-P3ijZK8=s64-c-rp-mo-br100", "rating": 5, "text": "Quick and easy, got a unit within 5 minutes online", "date": "2026-08-07T21:19:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience, Ahmad! We are delighted to hear that you had a smooth and speedy process in securing a unit online at Jack Rabbit Storage. Your satisfaction is our priority, and we appreciate your positive review. Let us know if there's anything else we can assist you with.", "replyDate": "2026-09-06T15:26:11.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "e4070573-daab-4eb2-8a46-ee073ec7ce23" ], "locationCode": "ab17fff7-e209-453f-9eb1-4988ed530547", "locationName": "Holland Road" }, { "id": "078ca783-e80d-48de-ad60-43c3f9b35853", "author": "Jose Maldonado", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd0fbvcAgUEVHkCqSktOYwhTuLE7FPE5duNq9FDPMafUhHRUkFig=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Easy to move in and plenty of storage for a great price", "date": "2026-08-07T20:01:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review, Jose! We are glad to hear that you had a positive experience with us. Let us know if there is anything else we can assist you with.", "replyDate": "2026-09-06T15:26:09.000Z", "tags": [ "price" ], "sentiment": "positive", "locationIds": [ "a1716154-2431-4ea5-af42-2bace03db082" ], "locationCode": "e7364b88-1fde-4d7e-b075-a0dbc74ca2df", "locationName": "Lynnhaven Parkway" }, { "id": "652597ee-6ce1-4a48-a384-1abcd76eb354", "author": "Barbara Janes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWQP7I9E_AJmJR5mkExQ91XdLRmzakv4WvClq1g6J-qIqrTjSMFg=s64-c-rp-mo-br100", "rating": 5, "text": "So far the storage unit we have is fine, clean and easy to get to. The door is heavy to pull up but comes down easy.", "date": "2026-08-07T21:23:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the positive review, Barbara! We're glad to hear that the storage unit meets your expectations. Your satisfaction is important to us, so please don't hesitate to reach out if you have any further feedback or needs.", "replyDate": "2026-09-06T15:26:06.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "5be43f3e-157f-45b9-aa48-2c80b77c0156" ], "locationCode": "6c184f67-4dcb-4785-b6ab-281556b7c5b3", "locationName": "North Birdneck Road" }, { "id": "5b1ce669-3a40-45f5-8800-994dbd732c29", "author": "inez humbert", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBxYuXJR75zsomXs404IDDGov0bbgJ2K_-4xnPtEmG8o4zQjDG5Q=s64-c-rp-mo-br100", "rating": 5, "text": "This storage facility is always clean. The employees are friendly and helpful", "date": "2026-08-04T21:06:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Inez, for the kind words and the 5-star rating! We appreciate your feedback and are glad to hear about your positive experience with Jack Rabbit Storage on Hampton Blvd. Feel free to reach out if you need any further assistance regarding your storage unit.", "replyDate": "2026-08-06T15:24:03.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive", "locationIds": [ "55f27d39-c234-4236-8f81-71fd3439fce5" ], "locationCode": "4934630d-ff34-48a9-9caf-07cb970f64f5", "locationName": "Hampton Blvd" }, { "id": "5dbc20fe-b9e9-4bb3-a32c-733c34be81c0", "author": "Brenton Rodgers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUT6qQAjCvWiHCQSRL6XnBq7uKeOkwkwWDnwExRI03offEY2Lz3g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Convenient location, no issues", "date": "2026-07-28T19:58:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review, Brenton! Let us know if we can ever help in any way! ", "replyDate": "2026-04-06T15:26:21.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "4d09c6ed-f330-4b24-bfc0-977bc69cb0d3" ], "locationCode": "2e07f412-52a2-4a97-8efb-7fb239be2ee7", "locationName": "Jack Rabbit Road" }, { "id": "6f04c934-6ec2-47a2-a77f-4948d327175f", "author": "Best", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv0ueRn2SgkT0CT2DeC4M69eBIFub_U4ClwyzKjMN_aR8hSQ=s64-c-rp-mo-br100", "rating": 5, "text": "The are very clean and reliable and it fast and good process in getting a storage.", "date": "2026-07-25T21:56:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star rating! We are pleased to hear that you are satisfied with our services. If you have any feedback or suggestions in the future, please feel free to let us know. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-01-06T15:26:32.000Z", "tags": [ "cleanliness" ], "sentiment": "positive", "locationIds": [ "3ade875e-eeb2-4bb8-abcf-196e2789a8ef" ], "locationCode": "6b0db4f2-9500-4074-a27e-a5a8f1450ead", "locationName": "North Witchduck Road" }, { "id": "07075958-6406-4758-832d-5e5976c6dd54", "author": "CXB WAX", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKMyY5-cztx0NL_NM4k86m5UeJCaIMJRLvHbMXBYDW3HxiXw4p=s64-c-rp-mo-br100", "rating": 5, "text": "Easy access and clean.", "date": "2026-07-21T22:04:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the glowing 5-star review! We are pleased to hear that you have found our facility to be clean and easily accessible. Your satisfaction is important to us, and we appreciate your business!", "replyDate": "2026-08-06T15:26:13.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive", "locationIds": [ "154de8ab-cae9-4fec-8e0f-c7df57094b2b" ], "locationCode": "4eae7c6c-88aa-4836-a6f5-383fb9f3b56e", "locationName": "Shore Drive" }, { "id": "3414cd2a-fb93-476f-beab-4e079749106e", "author": "John Sasser", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfSjbiAQ94RgM1T-2oBUPHDO8nTFeOug3ovY6BK1WUW3J-fGU=s64-c-rp-mo-br100", "rating": 4, "text": "I like the access and security at Jack Rabbit storage units. I’ve been using them for almost 10 years. Only thing I dislike is the cost going up seems to follow gas prices but never comes back down. Seems like the price has risen more in the last couple years than early years. I understand new renters get move in deals and price breaks but so should long term loyal renters. If nothing else leave my unit price alone. All in all a good storage facility.", "date": "2026-08-03T20:37:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, John, for the detailed review! We greatly value your loyalty as a customer for almost 10 years. Rest assured that we constantly evaluate and adjust our pricing to ensure we provide excellent value and service. Your feedback is appreciated, and we're glad to hear that you appreciate the access and security features we provide. Thank you for choosing Jack Rabbit Storage!", "replyDate": "2026-07-06T15:26:44.000Z", "tags": [ "price", "access", "security" ], "sentiment": "positive", "locationIds": [ "12f29485-ea76-4b9b-8634-8483b4879e58" ], "locationCode": "b47f8c38-b9c2-4969-973c-af4ed4684a4b", "locationName": "Providence Road" }, { "id": "d45a219a-4474-4f53-b52b-896a429495cf", "author": "Virginia Dozier", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3Tik2E-jT0IctIH9l_LkgTZmOw8HBNJEydB8VYmK0hrrn6WBC=s64-c-rp-mo-br100", "rating": 5, "text": "I been with Jack Rabbit for about 3 years and has only had one minor issue they didn’t take the security lock off before Zi came to enter my storage that’s it I’m happy with the service", "date": "2026-08-18T00:12:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Virginia, for the wonderful 5-star review! We are glad to hear that you've had a positive experience with us. Your satisfaction is important to us, and we appreciate your business!", "replyDate": "2026-05-06T15:26:27.000Z", "tags": [ "access", "security" ], "sentiment": "positive", "locationIds": [ "1117135a-0b87-442b-9850-08211be178fc" ], "locationCode": "c9b4a5c2-d91c-47ce-807f-d704c8366eb0", "locationName": "South Rosemont Road" }, { "id": "2729b6ca-1909-49a6-b767-52e4b60ef496", "author": "Pam Askew", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLE4XG9Uv0kAs2fx6pIqousWzapGr1SY7RPScmhjIa7IdDGEg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I've been with them for years and would recommend them.", "date": "2026-06-27T23:47:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Pam, for your 5-star rating and recommendation! We appreciate your loyalty and support throughout the years.", "replyDate": "2026-07-06T15:14:32.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "00a30fd6-a320-4958-a32e-b9aacd10601a" ], "locationCode": "80697f73-561b-4d0d-bd6b-8945c400c322", "locationName": "South Military Highway" }, { "id": "980fb766-3295-469d-8a2c-76d63d256c9c", "author": "David Apraham", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIv0CubeiyuWJ1DsXSqJ49gmfB2AEa0IANGtnQBZEQF02kXgg=s64-c-rp-mo-br100", "rating": 5, "text": "Fast and convenient", "date": "2026-07-29T11:43:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, David, for your glowing review! We are thrilled to hear about your positive experience with us! If there is anything else we can do to enhance your storage experience, please feel free to let us know.", "replyDate": "2026-08-06T15:26:20.000Z", "tags": [], "sentiment": "positive", "locationIds": [ "e9b14a5f-3eca-415a-85a2-0cfd4335d106" ], "locationCode": "9a844759-6b39-4139-be5e-40385c7de169", "locationName": "Merrimac Trail" } ] }