{
  "summary": {
    "average": 4.4,
    "total": 9,
    "distribution": {
      "1": 1,
      "2": 0,
      "3": 0,
      "4": 1,
      "5": 7
    }
  },
  "reviews": [
    {
      "id": "8f672011-758c-402a-a1c9-fb8481cc9c51",
      "author": "Christopher Hand",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocID5A4tDa5pDPiCRE0SuDkCBbTTQKJrx1eyuqs3vPwM4R3K1v5m=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Wonderful service, Gaganjot was great. Easy setup for my rental unit.",
      "date": "2025-10-31T16:16:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Christopher,  <br><br>Thank you for your wonderful feedback! We're thrilled to hear that Gaganjot provided excellent service and made the setup for your rental unit easy. Your feedback is invaluable to us and helps us continue to deliver great experiences. We look forward to serving you again!<br><br>",
      "replyDate": "2025-11-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d2214ce3-b6b6-4254-96e7-d152160c0230",
      "author": "Emmy Barclay",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoSC5mJUiUoj1s55h14Sh-KtnfQfT8E73x8UQX9z2kBW-MKQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "After a long process of trying to pick a storage company I am thrilled that I went with Mini Mall Storage. The associate Gaganjot, also known as Sky, was exceptionally helpful. She was very informative and so friendly and filled me with confidence with my decision.\nI'm excited to know my belongings will be safe and secure, at a super competitive rate as well.\nThank you for everything! ♡",
      "date": "2025-07-22T18:18:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Emmy,<br><br>Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with Mini Mall Storage. Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for choosing us!",
      "replyDate": "2025-07-29T19:13:34.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "36ee5a15-662f-4832-b87f-6ccca271a4b8",
      "author": "Gaetan Schaefer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDdfy6o1aVCTUO-1XM7XCfvUpz3xKgRIgf6MuB0azV6cyxhg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly helpful staff. Affordable storage.",
      "date": "2025-06-19T18:22:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Gaetan,<br><br>Thank you for your kind words! We're thrilled to hear that you found our staff friendly and helpful, and that you appreciate our affordable storage options. Your feedback means a lot to us, and we look forward to continuing to meet your needs. Best regards.",
      "replyDate": "2025-06-29T19:13:34.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "28a12d29-6e4c-46dd-a76b-214d2cc4b7d6",
      "author": "Ian Durant",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuxBb345fdxqUuagtKPHKTAefKthlF8Tm3tqEl96tR3dNRBZ1V=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Excellent experience. Price was very reasonable\n... Check in was really easy and painless. When we moved out, received very helpful and speedy responses. Would definitely recommend!",
      "date": "2024-11-13T20:52:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ian, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
      "replyDate": "2025-06-29T19:13:34.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "68d69a8e-a3f3-45b2-802a-70bf6149eea5",
      "author": "Glenn Davis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNgwlxnJxv4Isc6oWER-MTirJvgMe1xYNDl4w9WyDpZR78uP6S=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Excellent customer service from Allie, she was patient, very knowledgeable and helpful with personality too. Highly recommended",
      "date": "2024-06-27T15:35:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your experience, Glenn. We appreciate your review, and our team will be delighted to hear your feedback!",
      "replyDate": "2024-06-29T19:13:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7e72fbe2-9eac-4475-9448-51d9b31ced7b",
      "author": "Paige Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuIQvliyaQ3zwZwdYr0ZQud-KiZD4mR48ixkrW8oB_JTGn0w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Due to circumstance changes at the beginning of COVID, I unfortunately had my items in storage for a few years and just fiiiinally got the unit emptied out. Along the way, I had to bump my unit size up. Mini Mall was great with finding me a larger unit in close proximity to my first one, made moving in and out a breeze, and were very quick to respond to any emails I sent over the last few years. The units were always very clean and I was lucky to have one immediately under the security camera so never concerned about the safety of my belongings.\n\nI hope to never need to use long term storage again, but if I do, I will absolutely use Mini Mall again.",
      "date": "2024-04-04T15:51:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, paige! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.Hi, paige! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.Thank you for sharing your experience, paige. We appreciate your review, and our team will be delighted to hear your feedback!",
      "replyDate": "2024-06-29T19:13:34.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b71efbe6-1e8b-496a-8fcd-a415cc90a948",
      "author": "Allan Castro",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr38Knwem-qG_O5-G3yhwx5AeKdUBmCKd03dGwNueYDVqJ3ec=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-04-01T18:15:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Allan, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
      "replyDate": "2024-06-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "460575c3-e9a4-4e5e-b987-d67e7d6037ea",
      "author": "Eric Bertrand",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXHwc76TrJ7e7V9mBPdhG5CneeD9LF2DfgqFB56yh3c7pAOQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Nice storage unit, very understanding customer service, a little pricey, overall good experience.",
      "date": "2023-07-31T19:16:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Eric, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
      "replyDate": "2024-06-29T19:13:34.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    }
  ]
}