{
"summary": {
"average": 4.4,
"total": 231,
"distribution": {
"1": 20,
"2": 5,
"3": 13,
"4": 13,
"5": 180
}
},
"reviews": [
{
"id": "dcd47d5f-1849-4256-afce-5e3f560bf338",
"author": "Josephine Parliament",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaAURjOB1XKZf708xDYq5J0t1UouFFMrQ9fMCN3fbfoelpIuOy=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-06-28T00:10:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for leaving us a 4-star rating! We’re pleased to know we met your expectations and appreciate your support. We’re always striving to provide an even better experience, so any additional feedback would be greatly appreciated. We hope to see you again soon!",
"replyDate": "2026-06-28T19:13:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a618d5fe-dbb4-4c8f-9151-3c3d6d0dae62",
"author": "Teena",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4RbK0dVrNjZFSJg345yPwYBgKyLQ32t6YGVHvG4lU_vwdxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was extremely friendly and helpful. Couldn’t ask for better help anywhere",
"date": "2026-06-19T22:19:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Teena,
We're thrilled to hear about your positive experience with our team! Thank you for letting us know that our friendliness and helpfulness made a difference. Your feedback encourages us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-22T19:13:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e4aca85b-c1ef-42fc-9f5d-978751745359",
"author": "Norman Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfjxNFYztYUMzKa8IxPPg8uzAgPFPjcPqJSx7v_dXJJIitrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-13T15:17:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-15T19:13:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6595ec46-d606-44b3-aa20-1161978fb731",
"author": "Kelly Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX83AMdOVTWuXpJlUQ7fYjoJ36ejMQkr4GOpCPh0G3Go1FrhTCGZw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So far it has gone smoothly. Lana is helpful",
"date": "2026-06-13T14:57:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelly,
Thank you for your wonderful review! We're delighted to hear that everything has gone smoothly and that our team has been helpful. Your feedback helps us continually provide great experiences, and we look forward to welcoming you back soon.
",
"replyDate": "2026-06-22T19:13:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9b1b1649-8e87-44b5-8eea-798b24c78071",
"author": "Trent Slobodian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYTVGAtDKbXqc1NRgohgkwj4M0MDrLjWN0kFTQ3r1QjpUorA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was wonderful to deal with!",
"date": "2026-06-12T21:19:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Trent,
Thank you for your delightful feedback! We're thrilled to hear that our team provided you with excellent service. Your positive experience encourages us to maintain our high standards.
We look forward to serving you again soon.
",
"replyDate": "2026-06-22T19:13:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a79955fd-9556-425f-8bba-397ed8374a60",
"author": "Carolina 2000",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGl9KRgbqq1nOMGw9FUIiUFfOp573Ce90OXZc2xqbZEeCMOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-12T21:18:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-06-15T19:13:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3360730-945a-46e1-a384-ea85c00ad2e5",
"author": "Bikram sidhu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhlnCXUvOQChjg898E_lCsJhl-Gkzoi21u6E_w_WvapU6rvNQM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for your good service Andrew",
"date": "2026-06-10T18:07:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bikram,
Thank you for your kind words about the service. We are delighted to hear that your experience was positive. Your feedback is valuable to us and helps maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-15T19:13:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "507b0a2e-cbd5-41d1-8490-549cdd37fa03",
"author": "Sami",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWS2UNGgommZRMYPxw9LXASzWWf2cRYCJQKA-uXUbxkYrjajn1=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-10T18:06:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-06-15T19:13:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3398005-da0c-473f-9433-b7db48ea48ab",
"author": "Bikramjit Sidhu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH8F2v-j2awMxWpsPlUc1Jf_9Y6EMTJ7BSYcq5X42C9dTQKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-10T18:06:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-06-15T19:13:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66ff5aa2-d6c3-41e1-a030-2b0668f14f23",
"author": "j.m.z construction",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfFPzDjX3CrmN04O3oqYIa1A7GB9SHS1Phsl7QyhlnzYJhhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great locations, easy process to rent and access.Thanks to Andrew for showing us the units and choosing the size we need.",
"date": "2026-06-10T18:05:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our rental process and location. We're especially glad Andrew was able to assist you in selecting the perfect unit size. Your feedback is invaluable to us, and we look forward to welcoming you back in the future.
",
"replyDate": "2026-06-15T19:13:33.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "26fcadce-6680-43e8-a25a-7b143e67eb7f",
"author": "Beaman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHdFbNR3HjupHQGerpyDn6CVdm1-6bkm-a2semprUfDT2jS7-V=s64-c-rp-mo-br100",
"rating": 5,
"text": "I do like this Mini Mall Storage. Their working staff is so nice and kind, especially Lana and Andrew, who help me a lot!",
"date": "2026-06-09T16:49:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Beaman,
Thank you for the wonderful review! We're delighted to hear you appreciate the kindness of our staff. Feedback like yours motivates us to maintain our high standards of service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-15T19:13:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "de4fa50f-54ef-4a28-842a-7b08454b1503",
"author": "christine joy de guzman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhoZupYVkqwLjRU2JghIHNtv93AO6KvvE-84oJn04zu4A3bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and well managed facility, security cameras are really good. We are looking for a storage unit and Andrew the manager is very helpful and easy to deal with. I recommend this place to those who are looking for a storage rental unit. They have good promotions and lots of spaces with different sizes available.",
"date": "2026-06-09T16:28:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christine,
Thank you for your wonderful feedback! We are thrilled to hear that you found our facility clean, well-managed, and equipped with excellent security features. It's great to know that our team provided helpful and friendly service during your search for a storage unit. Your recommendation means a lot to us. We look forward to welcoming you back and hope to assist you again in the future.
",
"replyDate": "2026-06-15T19:13:33.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4ee420d7-11b6-4abd-b65c-b175b8234ed2",
"author": "Marissa Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInl5UNZsS8bzt1JqdHCHg561ze31VnxODc6okiqIdI4xyiUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience at Mini Mall Storage, thanks to Lana. She was incredibly kind, welcoming, and helpful throughout the entire process. Lana took the time to answer all of my questions, explain everything clearly, and make sure I found the storage solution that best fit my needs.\n\nHer excellent customer service made the experience easy and stress free. It’s clear that she genuinely cares about helping customers and goes above and beyond to ensure they are taken care of. I highly recommend Mini Mall Storage, and a big thank you to Lana for all of her help!",
"date": "2026-05-30T15:58:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marissa,
Thank you so much for sharing your wonderful experience at Mini Mall Storage and highlighting our team's exceptional service. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
",
"replyDate": "2026-06-01T19:13:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "be1ee4a3-675f-4ede-bbe0-6c56c1e9ab48",
"author": "Sage Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqLtlstahgnkEF5a7h1U7SND7A8Gr5W9slYLYCRXxwR6zHpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing Experience!!! Lana is so great and so helpful. 10/10 recommend going here and seeing Lana for all the help.",
"date": "2026-05-30T02:33:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sage,
Thank you for sharing your fantastic experience! We're thrilled to hear that our team was so helpful and made your visit exceptional. Your feedback is invaluable, and we look forward to seeing you again soon!
",
"replyDate": "2026-06-01T19:13:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ef40707-aba1-411b-812c-7c6f827481b3",
"author": "Tomaz Oliveira",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUJPafHsCge06a6HF2GJ1tT0cOkd5cHZv0p_O-VxZ7NqZA-fGq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location, units easy to access, and great price! Everything you can ask for!",
"date": "2026-05-21T17:34:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tomaz,
Thank you for your wonderful review! We're thrilled to hear you appreciated our great location, easy access to our units, and the excellent value you found. Your feedback is invaluable to us, and we hope to welcome you back soon.
",
"replyDate": "2026-05-29T19:13:33.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "ef16a574-e20a-4bbb-beac-9aecf667f153",
"author": "Juan Bancroft",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBwV61AKI5MbYd_XMJBjgiFJWhWOaiXJS50wp_w2CkBEAZGIEF=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-14T01:16:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-05-29T19:13:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4ba0263-8ff7-4c66-896e-d6122670c33e",
"author": "Cody Seguin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9tXmvVQmClMooUEs25NrPqjnIfhbFI31uIzfMXmLCYooHeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was extremely helpful with getting me set up with a storage unit. Place is secure and well organized.",
"date": "2026-05-14T00:12:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cody,
Thank you for your positive review! Your feedback is greatly appreciated and helps us maintain high standards of service. We look forward to welcoming you back in the future!
",
"replyDate": "2026-05-29T19:13:33.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "aec0e4a1-7d21-4179-bd2b-32b6d74082a3",
"author": "james spencer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr_WQhG97FTomtnmTeZaJ2Kil9p-w7hcmyCdJzg9nZ1St2Qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was very helpful and professional 👏",
"date": "2026-05-13T21:23:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James,
Thank you for your wonderful review. We’re thrilled to hear that Lana provided helpful and professional service. Your feedback is invaluable in ensuring we continue to offer top-notch experiences.
We look forward to welcoming you back soon.
",
"replyDate": "2026-05-29T19:13:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4de7008c-6f97-43de-b603-0af67711b24b",
"author": "Ike Otakpor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0PYCcRb7mmasE56MEdvw0Imh7MNFnbOF83J31NPEuC3Ebow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana at Mini Mall Storage was absolutely amazing to deal with. She made the whole process smooth, stress free, and honestly way easier than I expected. Super friendly, professional, and always quick to answer questions. You can tell she genuinely cares about helping people and making sure everything is handled properly. Customer service like that is hard to find these days. Highly recommend working with Lana if you need storage she went above and beyond!",
"date": "2026-05-13T18:08:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ike,
Thank you for your wonderful review of your experience with Lana at Mini Mall Storage. We are thrilled to hear that she made the process smooth and stress-free for you with her friendly and professional service. Your recommendation means a lot to us and helps us continue to provide exceptional customer service. We look forward to serving you again in the future!
",
"replyDate": "2026-05-29T19:13:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bdaf9195-3e0d-4001-9383-5c6cedf14f4a",
"author": "JoAnn Graw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9FJ7wYMLkYAWSYT8AE4Sn92u5cWMPnvegxvjXf0wj4wtT5GLCfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a unit here, and Lana could not have been more helpful and answered all of my questions. An excellent experience!",
"date": "2026-05-05T14:49:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello JoAnn,
Thank you for sharing your experience! We're delighted to hear that Lana was able to assist you and make your rental process seamless. Your feedback is invaluable to us, and we're thrilled to know you had a positive experience. We look forward to welcoming you back in the future!
",
"replyDate": "2026-05-29T19:13:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a5c1d9d-a918-4b4e-8879-441f9fa8e39f",
"author": "Amanda Tryon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAbMUh4LTAShzIs-nqByR47-peP3YDRbgf3H8aLyGVPoJQYg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Thanks Lana",
"date": "2026-04-28T18:45:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amanda,
Thank you for taking the time to leave a positive review. We're glad you had a great experience with Lana's help. Your feedback is valuable, and we hope to welcome you back again soon!
",
"replyDate": "2026-04-29T19:13:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed206728-c167-4b8a-b901-7e26aba01da5",
"author": "Miss S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtJJPWA_nXrfcZgRwo3txoTwbAVvKo0Jynb5dEhfg1m7_uMK9y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fantastic Service! I stopped in to discuss my storage needs as I wasn’t sure on what size I required. Spoke with Lana, she was extremely knowledgeable, helpful and a pleasure to deal with. I highly recommend!!",
"date": "2026-04-22T15:20:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your fantastic experience with us! We're delighted to hear that Lana provided you with knowledgeable and helpful service for your storage needs. We appreciate your recommendation and look forward to welcoming you back in the future.
",
"replyDate": "2026-04-29T19:13:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2f3d3715-e183-4a1e-81b4-85c0c5a8469f",
"author": "Nicole Schaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYpAlc4WmoYr-emG9chGhhhMSKopZ85IIzK5gt5ngoipVElQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was great to work with, so far everything with my unit has been great. It was clean when I got it and I like the location.",
"date": "2026-04-22T14:49:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nicole,
Thank you for sharing your positive experience with us. Your feedback is invaluable in helping us continue to offer top-quality service. We look forward to your continued satisfaction with your unit.
",
"replyDate": "2026-04-29T19:13:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1a995d2f-0d2b-4ef7-b1de-dc4547c68e9e",
"author": "David Spade",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVR6liL2p2GoqKoXqnZAuZKLqjZyDx8RTYWeVhMy0OfZCdSHyiK=s64-c-rp-mo-br100",
"rating": 5,
"text": "jason B.L in airdrie/didsbuiry great prices fast n friendly services best price in airdire",
"date": "2026-04-07T19:24:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David,
Thank you for your wonderful review! Your feedback helps us continue to provide the best experiences for our customers. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:13:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f8280696-4143-4832-b184-fa9c57c30c32",
"author": "Kristle Holloway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2NWxZRljH51TcNYNMy8D-jbv-JjpzOyYKoqb0bGAS97AGeFCf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The price and service is great. Lana is awesome and accommodated my changes with patience. I highly recommend for your storage needs.",
"date": "2026-03-29T04:26:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristle,
Thank you for your wonderful review! Your recommendation means a lot to us and helps us continue providing top-notch service. We look forward to serving you again in the future!
",
"replyDate": "2026-04-29T19:13:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f890400f-8b3a-4c96-a726-3ada3913c541",
"author": "Elizabeth Fulchan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLossCYiEzd6xfWsl3RBxjqIiJ5E8GmGFsHxVGMHu52gs_jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hello, I had the pleasure of dealing with Lana at the Airdrie, Alberta location. Lana was more than helpful in answering all my questions and concerns. She was so welcoming and easy to speak to that within the minutes I was in the office, she had already made a great impression on me. I will definitely want to have more interactions with her.",
"date": "2026-03-28T16:35:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Elizabeth,
Thank you for sharing your wonderful experience at our Airdrie location. We're thrilled to hear that Lana was able to assist you effectively and left such a positive impression. Your feedback inspires us to continue delivering excellent service, and we look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:13:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a662fcea-715f-49c8-b37c-1b8f72c94e56",
"author": "rhonda beers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOL7w4CmqgN6BB1tS6n7hz-KAJq8k435Z4zOCxNTydIVNVRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had a great experience with getting information and quotes from Mini Mall Storage in Airdrie. Lana was very helpful and understanding of my situation. I would definitely recommend this location for anyone needing extra storage space!",
"date": "2026-03-11T17:39:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rhonda,
Thank you for sharing your wonderful experience with Mini Mall Storage in Airdrie. We are delighted to hear that Lana was able to assist you effectively and that you found her support helpful. Your recommendation means a lot to us and helps us continue providing excellent service. We look forward to welcoming you back whenever you need us again!
",
"replyDate": "2026-03-29T19:13:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "16702456-e2da-4a7d-b041-927c2ce0d5e1",
"author": "Jessica Spencer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0W_D0rnYQpluxH-gJC4M3WBt8ZAbTCZ3VavURojhpwT8l2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was using Mini Mall storage Airdrie for the past year and the process of moving in and out when I was done was very easy. Lana was very helpful and informative. Would highly recommend!",
"date": "2026-03-11T17:07:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jessica, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "72bc9788-72f8-430c-9a71-b4edbe033047",
"author": "Angie Beers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAteqfXW-L2174cyrT158I-8OCiNgB3ku-vhkNqNAh80OHhVP7=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great Company! Super friendly team, Lana is very helpful and always gets back to me with answers asap. Cost is reasonable too!",
"date": "2026-03-11T16:43:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angie,
Thank you for your wonderful feedback! We're thrilled to hear you appreciate our friendly team and that Lana has been particularly helpful. Your comments encourage us to keep up our high standards. We look forward to serving you again soon!
",
"replyDate": "2026-03-29T19:13:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "021905cd-ac6e-4036-80ba-1bd24d342404",
"author": "Ryck Bourgette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAoFOgw10bJo5j0yQN0D98cG_MMiVsqH4kuThrwiJA_a8Yxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana has been extremely helpful and very professional. Always willing to accommodate.",
"date": "2026-01-19T15:07:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ryck, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:13:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b8158779-1e13-419f-933f-cd9dfbf00154",
"author": "R & J S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX99RSJB5yIwIQe5QBzkEP5Z9lJApA-Lk6Sxf2jp0Ods5Qws8uu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility and friendly service.",
"date": "2025-12-30T12:56:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled to hear that you found our facility in Airdrie clean and appreciated the friendly service. Your comments inspire us to maintain our high standards. We look forward to welcoming you back to Mini Mall Storage soon!
",
"replyDate": "2026-01-29T19:13:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9efc3967-f830-4bfb-bf1e-5e0a35ef2a18",
"author": "Louise Peterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQPUl0FcuZEnHulle0zosoGKIttrStZfKivBNWIo6V2RnLwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service. Thank you.",
"date": "2025-11-21T17:22:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-10-29T19:13:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "072067b0-377d-41f9-a322-a5eeaeecaaec",
"author": "Martin Waidhofer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKI4qmaR1Xt3RDlWrQ2_DGhg0cQDeep1ZQ6rjadAuCv1107Ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great friendly and always helpful stuff",
"date": "2025-11-14T01:44:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Martin,
Thank you for your wonderful feedback! We are delighted to hear that you found our staff to be friendly and helpful. Your positive experience with us inspires our team to continue providing the best service. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-29T19:13:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e65816a7-a93c-495d-a39b-120545ea5015",
"author": "Noreen Frick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXycZCCrA5NgUCKiZMzEn3AIMIMiCGAwMlZbMS3nr66dMdCfEU=s64-c-rp-mo-br100",
"rating": 5,
"text": "We stored here for five+ years, going from two large lockers down to one smaller one. Over the years from starting with the two lockers and moving items from one locker to another as we were able to downsize, Lana was instrumental in helping us with our needs. It was also nice to see the new owners repave the lot and install new doors thru-out the premises. We have moved our few belongings left to an indoor heated place closer to our home in Calgary but we would definitely recommend storing at Mini-Mall Storage in Airdrie.",
"date": "2025-11-12T19:03:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Noreen,
Thank you so much for choosing to store with us for over five years and sharing your positive experiences. It's wonderful to hear how helpful Lana was in assisting with your storage needs, and we're glad you noticed the improvements made. We appreciate your recommendation and hope to see you again in the future if your storage needs arise.
Warm regards.
",
"replyDate": "2025-11-29T19:13:38.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a64a1fa1-b706-4294-9118-58d19c248639",
"author": "Jeff Willerton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLghOdc_hHAyLoB03ZOsV_37fcyN1W8DNJI4jBYOTnMO3yssQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service is good and the price is right.",
"date": "2025-11-09T07:11:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeff,
Thank you for your kind words about our service and pricing. We’re thrilled to hear that you had a great experience with us. Your feedback is invaluable in helping us maintain our standards and continue to improve. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-29T19:13:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "93dff9c4-7a55-4a63-9bad-10cd14803624",
"author": "Jd Saunders",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzVNw1PmZTZvpAtBCa6bpshMKwrSyN6dPfVbQvlNnOupo7rkBoFQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lana was truly amazing!!!\nShe was kind and personable. Very easy to talk to and answered all of my questions.\n\nI have had a few storage unit in my time. And Lana was by far the best one I have had.\n\nThank you dear I appreciated you help and kindness.\nLana’s boss please make sure you don’t lose her, she is an asset for your company.",
"date": "2025-11-08T18:22:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jd, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:38.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "c26613da-3726-4fb7-b30a-3b96d2ed92bd",
"author": "Mervin Blahey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuk10y6YVegYxJpcAh_IBzOTs0XqbAvj0REnHt1QlRFLNmfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, well maintained facility. Excellent on-site customer service",
"date": "2025-11-08T17:56:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Mervin, Thanks for the great review! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We appreciate your feedback. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:13:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9b6eed21-7a7d-4188-9310-aff9267d98a0",
"author": "Henry Mot",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpA9HtK5JgTYuctQSUbOfuwefzcRizVZOjTfG7WkHr-dfGXyYEOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Perfect! I am very happy with the experience.",
"date": "2025-10-30T05:31:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Henry,
Thank you for sharing your enthusiasm with us! Your feedback encourages us to maintain our high standards and continually improve our services. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-29T19:13:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "851a05d9-a0cd-462b-a599-d1c6c6eb6a70",
"author": "Vicki Page",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLO_bfo4nMeKqlH1ydJLQCnKZaRmrzICWXApzCmEM6qNlMrtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-17T23:27:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-10-29T19:13:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ee8b94d-4466-4199-84a0-5ca3fcbf1cd2",
"author": "Brandon Speirs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-zSvM-6pw5KhB1NZy56_RrzP2HHARY6Wcem_Gd3d_db4kAg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great location and easy access. Wish it was cheaper",
"date": "2025-10-17T21:12:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brandon,
Thank you for appreciating our convenient location and accessibility. We understand the importance of affordability and will continue to strive for the best value. We hope to welcome you back soon.
",
"replyDate": "2025-09-29T19:13:38.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "c5ef2c87-292a-44a9-bb75-66bec10939e6",
"author": "Paul Lamoureux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpDtB5RfyiF6aFkBoHae82A3x58LlenXB8fGImC9X1YqHfoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-11T19:59:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-10-29T19:13:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dcc796ca-a76f-46b9-92cc-b6f207d3b31d",
"author": "Matthew Harper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBdAZ6Ckhy8pz4j3nkKaMPOqXFOc765M9lMY7Z-fy9nYGv-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff ( Lana ) was very helpful and friendly. She made the move in experience very good...",
"date": "2025-10-10T23:05:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Matthew, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:13:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d344c146-202a-49df-ba2d-ec0a13ae32ac",
"author": "Roy Frampton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKi6N1mPHcRnE-5VSMClp0TrZGm7IXbNDRc61OBsGkMM_4KJAc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been here for about a year now. Amazing service. Tried a couple of other places in Airdrie prior to Mini Mall. This is by far the best storage place in Airdrie!",
"date": "2025-10-10T22:35:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Roy,
Thank you for sharing your wonderful experience and for your kind words about our service. We are thrilled to be recognized as the best storage place in Airdrie and appreciate your loyalty over the past year. Your feedback inspires us to continue providing excellent service.
We look forward to serving you for many more years!
",
"replyDate": "2025-10-29T19:13:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8e4a120-c607-4c52-864d-ed13ba228c41",
"author": "SHIRLEY CORSIE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNba2qK0cbyQiJnAUmQ20SBY6B93tKrqkZBROvqsDt2gaWxeM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Secure and clean",
"date": "2025-10-10T22:20:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey SHIRLEY, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:38.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "0b4a139c-24bf-446a-8cfd-89c109b34249",
"author": "Morgan MADDISON",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-ykumE-vk9v4OB_NxuyBJ8vyALbKLCIt4d772PXD6InIviQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my second time using this location of Mini Mall Storage and each time Lana in the office has gone above and beyond to ensure I'm getting the proper size unit and the move in process smooth and zero stress! ! She truly is an asset to Mini Mall as the interaction with her has been professional, helpful, caring and organized! Thank you for looking after my last minute move and my contents once again. I highly recommend Mini Mall Storage and may I also mention the cost is so reasonable!",
"date": "2025-10-09T14:28:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Morgan,
Thank you for sharing your wonderful experience with us at Mini Mall Storage! We're thrilled to hear that Lana provided exceptional service and made your move-in process smooth and stress-free. It's rewarding to know our team could help, and your recommendation means a lot to us. We look forward to assisting you again in the future!
",
"replyDate": "2025-10-29T19:13:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "70cf7f94-2111-4afa-95b2-4b67f45a9cb4",
"author": "Rick Norman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_VNEtHMTFqqWIKaVXkbHJKHg4GIZ9iuZY0tqBe5rnboRNNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I feel great knowing my belongings are safely stored in a fenced compound. I find the staff very pleasant to deal with whenever I have concerns.",
"date": "2025-10-07T18:41:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rick,
Thank you for sharing your wonderful experience with us. We're thrilled to hear that you feel secure with your belongings in our facility and that our staff has been helpful and pleasant to work with. Your feedback is invaluable in ensuring we maintain and improve our services. We look forward to serving you again soon!
",
"replyDate": "2025-10-29T19:13:38.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "84229062-a09a-454d-b6cb-bd91ed9e7f9c",
"author": "Haile Dawne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGE_Q_JCZz40Xy2c_0iPX9z3doC2KSxh6-YrkY94RPj27JWbUP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-28T13:46:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-09-29T19:13:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ed4e7e7-7720-4185-a3e7-a640849812fd",
"author": "Jim Vanderveer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRW1XVO5znqDIGi8LFsE7s8-zzDzx-_nFjcmgDCxuyvPZezg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice people reasonable prices",
"date": "2025-09-20T19:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jim,
Thank you for your kind words. We're delighted to hear that you had a positive experience with us. Your feedback is invaluable in helping us maintain our high standards, and we look forward to welcoming you back soon!
",
"replyDate": "2025-09-29T19:13:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0171c5ca-6eb2-408a-9d96-8a4a8d3364ed",
"author": "Jessica Sue",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXewhTOmtje6p-YzmU5oYcd3TkZpOU-sA1J5i0dwTLDlPQZHVo9FQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana is so polite and easy to deal with.",
"date": "2025-09-16T17:01:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica,
Thank you for your wonderful feedback about your experience with Lana. We're glad to hear she provided you with polite and easy service. Your insights help us continue to deliver excellent customer care. We look forward to serving you again soon!
",
"replyDate": "2025-09-29T19:13:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a482d6fa-c986-4abe-b978-dde11621369e",
"author": "Jessica Bartley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXysLYDcO_mp7JWw7x40FvIsvMZMiKBvRGcKp_q_gC4ARzuXuhY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-16T17:01:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-09-29T19:13:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "30ec8cdc-eeb6-44e1-8ed7-1ac78abf341d",
"author": "Jerry Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhfkBIg5xQFTAnCxWnLJ5GxOii86UXPldW6k8zQiHblCt2GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good place to store they did alot of up grades doors and the lot",
"date": "2025-09-10T22:32:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jerry,
Thank you for your wonderful review! We're thrilled to hear you appreciate the upgrades we've made. Your feedback inspires us to continually improve our facilities.
We look forward to welcoming you back soon!
",
"replyDate": "2025-09-29T19:13:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b719dd9-7907-43f9-9155-41dd6a8de769",
"author": "Sheena Onions",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQqFv0fXENY00UqEVEY7lceER54jbzWS15zrktNG6bhvetIt8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quite area and so secure.",
"date": "2025-09-09T20:12:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sheena,
Thank you for your wonderful feedback! Your insights are invaluable in helping us maintain a comfortable environment for all our guests. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-29T19:13:38.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "825c9229-e54f-4ef3-8905-75072c669765",
"author": "Kricket Dickerson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUajMqM4hDupnNZBbZvFmDKXn9fdMsJoOipa3q2F57wdfTFlDBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-02T15:37:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-09-29T19:13:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c148bd02-e62c-49fe-8a31-6bb02bdb02ac",
"author": "Val Urbano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmcso_iNecl9wHtmc2cYfPU4sFOo4UaX_xuvjhZ5pw6CoBWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storages are elevated and very well sealed. Lana is a super woman who took care of me when I first checked-in.",
"date": "2025-08-31T20:31:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Val,
Thank you for your wonderful feedback. We're delighted to hear that our team provided you with exceptional service during your move-in. Your comments inspire us to maintain high standards of quality and care. We look forward to your next visit!
",
"replyDate": "2025-09-29T19:13:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb04472d-382b-4ba8-be3e-479f4475dcf4",
"author": "Megan Long",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLveCJuUQP3PT6Ucy-cLVDjwE4Vu8VUXj4oKCYoOPI_ZmAPdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had such an amazing experience! They offer a really affordable, clean, safe, secure and efficient storage space. I would recommend to anyone!",
"date": "2025-08-31T03:49:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Megan,
Thank you for your wonderful review! We're delighted to hear that you found our storage space to be affordable, clean, safe, secure, and efficient. Your recommendation means so much to us, and it helps us continue improving our services.
We look forward to welcoming you again soon!
",
"replyDate": "2025-09-29T19:13:39.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "beae491d-78fe-4ded-bf6c-446d2de8a968",
"author": "Muhammad Ali",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkJNRneZ9UQWKR7Jk9pYzvgNAN_e8m9dJsifvB3n0fiLaFaZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well maintained, polite staff and competitive pricing, totally worth it.",
"date": "2025-08-30T20:49:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Muhammad,
Thank you for your wonderful review! We're thrilled to hear that you found our staff polite and our pricing competitive. Your feedback is invaluable in helping us maintain our service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-29T19:13:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f2dd51a5-9904-44cf-b8c1-4ce6645a7df9",
"author": "Daniel Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMKTMJttl4wRI06H24qFfr27U6v2xMQJlPhOdrXsd1crR6qjqBiA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lana and her team have gone beyond helping us when we were in a hurry and needed storage locations. Very happy with the level of service received",
"date": "2025-08-30T20:46:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Daniel,
Thank you for your wonderful feedback! We're delighted to hear that Lana and her team provided you with exceptional service during your time of need. Your satisfaction is important to us, and it's great to know we could meet your expectations. We look forward to assisting you again in the future!
",
"replyDate": "2025-09-29T19:13:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b3a1c5f-8b51-4265-91bb-07da35f38c2b",
"author": "Kristopher Galbraith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWIspqhNbWm3r1qmNPF4qjNElKNFXND-8UQbprpYKHb-xckdJq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The lady working Friday, August 29th, was diligent, professional, empathetic, and overall a perfect avatar for your company!",
"date": "2025-08-30T03:57:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristopher,
Thank you for your glowing review! We're thrilled to hear that our team showcased diligence, professionalism, and empathy to provide a great experience. Your feedback is invaluable in helping us maintain high standards and improve continually. We look forward to serving you again soon!
",
"replyDate": "2025-09-29T19:13:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0af5dd6-f195-41f2-aab8-a117615b0227",
"author": "Michelle Stebanuk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKu_G7dj5lFJTbw7jlNaL8nz5vnJLa8u293BhTbEsmM8uFDIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy and professional to deal with. Went in on a last minute decision and received immediate assistance with getting a storage unit with advice on the right size for my needs.",
"date": "2025-08-23T17:08:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michelle,
Thank you for your kind words! We're delighted to hear that you found our service professional and accommodating. Your feedback helps us continue to provide excellent service. We look forward to helping you again in the future!
",
"replyDate": "2025-08-29T19:13:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7eaefcf0-73ef-4c31-9987-ef8f40885139",
"author": "Jason McKeown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsaqWYG4kuCA1ilMU_vIFwSOCoXMiCkFCQ1cs2uFc-Pn-EGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful. Decent pricing.",
"date": "2025-08-21T19:38:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jason,
Thank you for your kind words! Your feedback motivates us to continue delivering great service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-08-29T19:13:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "24b852fa-de51-4cb2-bd21-c83c68ebcf68",
"author": "Paula Smyth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUP_XEkK-jaGZ8QoVuF9qPOMln6jMgwYScZdrLovei3Z4WM4XxH=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-14T22:27:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Paula! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-08-29T19:13:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a69d21df-3b25-4ca1-ac3e-7ed8a4fcf2ae",
"author": "Edward Gillman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpSpaOuB5BpPaVcXnBoJdRxzDyheJkRijO0VKXafmc_gfRTQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I just want to express my experience at mini mall storage the service that Lana provided was more than a business transaction. She was very welcoming and helpful. On a personal note she is a great presentation on your company. So anyone that sees this and use the Airdrie Mini Mall Storage say hi to Lana for me (Ted)",
"date": "2025-08-14T22:21:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Edward,
Thank you so much for sharing your wonderful experience at Mini Mall Storage. It's heartening to hear that Lana provided you with such welcoming and helpful service. Thank you for recommending Mini Mall Storage in Airdrie, and we'll make sure Lana knows you said hi! Best regards.
",
"replyDate": "2025-08-29T19:13:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f3b9ea6-782e-43c9-9da9-6f4afd81abce",
"author": "Erika Gaqui",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURqIYEf7MJ4-r3DDXnL41sdcox4CiopVPXnV1_GPwcFIOrdY-a=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was very helpful right away when I called. She gave me all the information I needed right away and was plesant and helpful on the phone as well as in person. Highly recommend! Thank you Lana.",
"date": "2025-08-14T19:46:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Erika,
Thank you so much for your fantastic review! We are thrilled to hear that Lana was able to assist you promptly and provide you with all the information you needed. Your recommendation means a lot to us. Thank you once again!
",
"replyDate": "2025-08-29T19:13:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8f4b2d5d-9a63-4f91-8ddd-0681c8e61f11",
"author": "Cassandra Cavanaugh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqp2Ec8OhFpEhZqLfTHp8y-Hz-UT8fSgNCZAW2DgO3mfm1htuB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was quick to get me into a unit when I needed it! And very fast to respond to all my emails! I appreciate the time she took to do this!",
"date": "2025-08-12T15:17:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cassandra,
Thank you so much for your wonderful review! We always strive to provide quick and responsive service, and it’s great to know that we met your expectations. Your appreciation truly means a lot to us! Best regards.",
"replyDate": "2025-08-29T19:13:39.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "029d4d2a-bad0-4214-b5a1-98e1e5c07b26",
"author": "Noureen Noor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLT_OvzWX5kLZ7DASLVFbs5r_QW_9ojP7qfLIHtf2rB-QAmIzk1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-30T01:43:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Noureen, thank you for your 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us, and we look forward to serving you again in the future.",
"replyDate": "2025-08-29T19:13:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce395f99-9af1-4f82-a2fe-7ea1de0e7564",
"author": "Bullet Proof",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGKACII5D_ymWnziqFEYh8fxLBsMo_TnpJx1hcCm56pAlhYYYN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was helpful, friendly, and professional. Unit I was given was clean and in a great shape.\nPricing is fine also, after all its a quality storage. Highly recommend this place to everyone for the best services they offer.",
"date": "2025-07-25T14:51:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review! We're thrilled to hear that Lana provided you with helpful, friendly, and professional service. Your feedback means a lot to us, and we look forward to serving you again in the future!",
"replyDate": "2025-07-29T19:13:39.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3c320589-4ae7-4590-bb71-5eb3e609b75c",
"author": "Morgan Maddison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7d_L0bhQpuwblnuYEVybmWsF9YXucaw5bZuDypfaLoyIpsdDK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lana went over and above to accommodate me with my last minute move. The size of the unit she suggested was perfect! Her help with this move took the stress off me big time! A valuable employee for sure and an asset to Mini Mall Storage! thank you, thank you Lana!",
"date": "2025-07-19T14:28:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Morgan,
Thank you so much for your glowing review! We're thrilled to hear that Lana was able to assist you so effectively during your last-minute move. We agree that Lana is indeed a valuable asset to our team at Mini Mall Storage. Your kind words and appreciation mean a lot to us. Thank you for choosing us, and we're here to help anytime you need!",
"replyDate": "2025-07-29T19:13:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "13119a35-1799-48e6-8226-413cd149ee8d",
"author": "Teresa Tapp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAPw3wm6GuBGge9ihBUWk2W_ojLn7DeO7lvfYKa7yCff02qA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a wonderful experience. Friendly and answered all my questions. Felt safe leaving items in storage there. Will definitely use again when necessary.",
"date": "2025-07-17T05:11:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Teresa, thank you for sharing your fantastic experience with us! We're thrilled to hear that our team was friendly and able to answer all your questions, making you feel safe and confident in storing your items with us. It's wonderful to know that you would choose to use our services again when needed. We look forward to serving you in the future! Best regards, Mini Mall Storage",
"replyDate": "2025-07-29T19:13:39.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b58466cb-d833-466b-9623-eb826707634f",
"author": "Sandy Rainkie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLB_TGUqshabuiKIANRGf2DXYKEeCirbVvQ26HrUGn_-i8LMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was very helpful. I had reserved a 10x10 unit, but once the moving truck started unloading, it became obvious that we needed more space. Lana was able to get a 5x10 very nearby, and this was perfect.",
"date": "2025-07-10T21:37:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sandy,
Thank you so much for your wonderful review! It's great to know that everything worked out smoothly with the additional space. We appreciate your feedback and look forward to serving you again in the future!",
"replyDate": "2025-07-29T19:13:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "08d1fc8f-69a7-4b29-a8f6-1b50ee1f345a",
"author": "Stars Hockey Academy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCL3SVBRSFhWeeiLkC22aTQmqv6pNnS0tw17q3uvWu669QFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great to work with",
"date": "2025-07-10T21:29:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello! Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. We look forward to seeing you again!",
"replyDate": "2025-07-29T19:13:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fab67fde-b0a8-4a15-aae8-b5318b811f00",
"author": "Len Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI765fC65NPyVDgWwzDG2bUrctcZjogvGKTmjcFf1Csi92IkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the second time we have rented storage here. Lana is very friendly and helpful ! Top notch business !",
"date": "2025-06-26T23:41:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your wonderful experience with us, Len! We're thrilled to hear that this is your second time renting storage with us and that our team has been friendly and helpful. We strive to provide top-notch service, and your kind words mean a lot to us. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-06-29T19:13:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d01d7a3f-c2e8-40a9-90fa-815c44816a2c",
"author": "The Deal Maker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrPebv5YZMyaxeyTtC06ppKTkpkLRZfORUmwyBfUrBKGkpjAr-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to deal with and great communication.",
"date": "2025-06-24T23:05:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We're thrilled to hear that you found our service easy to deal with and appreciated our communication. Your positive feedback means a lot to us, and we're glad we could meet your expectations. Looking forward to assisting you again in the future!",
"replyDate": "2025-06-29T19:13:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "110d8e59-80e1-4e47-bc94-b7bb207c1ee1",
"author": "Jasneil Sidhu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdKia5puo2rG09S9e6dzweBAXDBj57i9f9P5I91oy3grVuOiA73A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lana was so helpful. She's the best.",
"date": "2025-06-24T20:01:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jasneil, we're thrilled to hear that our Airdrie team was able to provide you with such excellent assistance. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to her. We look forward to serving you again in the future!",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7b4badfd-e7cf-4c22-835f-452b976341d1",
"author": "Destiny Chiasson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrguxEa-JEMMsMiWbq-fXdNldmGBgd3SysJ0zFT-ozKogPicGp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana is very professional and kind. The site has been renovated with new doors, cameras and fresh asphalt. Very pleased with the service.",
"date": "2025-06-17T16:51:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Destiny, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "667d36db-95a4-4bc9-8251-dd71753fc6f5",
"author": "Malcom Broadhurst",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgiVd18D0Eo96hRUjPyfExi3TypQM3x3Vw_GF2lx7fdVNfPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and great pricing. The setup was fast and easy. I would highly recommend for all your storage needs",
"date": "2025-06-05T00:43:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Malcom, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "61103ca3-8ab2-479e-87cd-016c229b5aaf",
"author": "Joanne (Anonymous)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyy8xeXK92aDUoRiVk4rZ91sjehwW75glFw7xRlcKnQD4BV6k=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lana was So Awesome. Very knowledgeable of the business and Options available to me.\nMoney was an issue, Lana was Able to make me aware of the best possible options.\nI would highly recommend this business and especially Lana. Thank you SO much!",
"date": "2025-05-18T00:53:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Joanne, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd5f2524-c514-44d9-9714-81436344001a",
"author": "Sahil Shafiq",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGs5wFXNhaTg2_F8jm0ih7KtqkpMngLpfr-efVGHLxep-6NIyw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Here’s a great 5-star Google review for Mini Mall Storage in Airdrie, mentioning Lana:\n\n---\n\n**⭐⭐⭐⭐⭐**\n\n\"I had an excellent experience renting a storage unit at Mini Mall Storage in Airdrie! Lana was incredibly helpful, professional, and made the entire process smooth and stress-free. The facility is clean, secure, and well-maintained, with great accessibility. Lana went above and beyond to answer all my questions and even helped me choose the perfect unit size for my needs. Highly recommend this location—especially if you get the chance to do business with Lana. Outstanding service!\" 🤩😊",
"date": "2025-05-16T22:05:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Sahil, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "5e21270e-2cd8-478f-ab64-bc5ebb639328",
"author": "Alison Kestirke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPGuUPtIQRnj4m6ypLFT0FGMP4L3S82HCQjv_4G1PoTNvr1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was very friendly, helpful and accommodating. The facility is clean and price was good!",
"date": "2025-05-01T14:45:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alison, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "585bfb29-c7f6-472b-92f3-1bb832cb3364",
"author": "Dustin Watts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPbxy-6h6fViLg7MWxA_2qMC8-xQa7WPj1pCV3SuGUoUJ16w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!! Lana was super helpful!",
"date": "2025-04-24T21:55:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dustin, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "262d89ed-e9ab-48d1-92c7-7c85bf0a61c1",
"author": "Joseph Pellettier/Whitebird",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICVMZ5pCczS_8DhSVGJJPnL1UxkSp3OakKK9QQqGJo0oC-ZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly service, very affordable and clean units. I will definitely recommend the Mini Mall Storage to everyone",
"date": "2025-04-24T19:50:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joseph, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "da61bce5-e575-40b2-906a-d931203ef9c3",
"author": "Chasey Dee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKB98ZH-9mjY4nrUTFzk1RT6LZmmFlVOxEt9v9vOw8UPH22JQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was very helpful and polite. Would recommend definitely a five star thanks, Lana.",
"date": "2025-04-17T01:02:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chasey, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "11567a83-fc66-47c3-8275-bcd463a889d4",
"author": "Jason Lund",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuoLqBuo-b4LrALi9mRD3e-ioz01ZubUjRzqk8-_KzdEa4o4f4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Accommodating and efficient. Nice to deal with.",
"date": "2025-04-08T23:28:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jason, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "597bd2da-7fc2-4fc1-8ed1-a81212dac086",
"author": "K S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKza1wWFDzH2zVMFe5JFszLrcxILLpkgmDOEyTZ2iAhpT9DtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process has been pretty easy lemon squeezey to get in and the locker loaded up.\n\nGood pricing and unit compared to some others too.",
"date": "2025-04-08T21:09:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings K, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c80fded9-1e9c-4dc3-b87e-71c8e411ead6",
"author": "allan hein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlqRg8D7mqkYHPNXBlR0iKzVJwjHquXrjVQ2zxCDeVl3j2mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service very helpful",
"date": "2025-04-07T16:55:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello allan, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28eea794-1569-4d77-bbea-d9b3ea060882",
"author": "Tony Waddell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQiGxreVWg9HW0iZAsW1WywDr7epzWuUXhxExTxHHXECaEaA=s64-c-rp-mo-br100",
"rating": 4,
"text": "2 year client - Access hours are convenient, efficient payment process for monthly billing. Keep items on pallets, as there is leaks that happen frequently. I wouldn't hesitate to store my items there next time.",
"date": "2025-03-29T13:26:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tony, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "d5f8e1dc-85f5-4e89-b03e-48998d6d8d08",
"author": "Rhonda Wieb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvFLobxTB3KLUnRNHQvW_ZPpZXoy__cv3aWAr6ky67bSKSIFH7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, friendly staff, well monitored. I have not had any issues in the 8 years I have had items stored here. Been a good experience.",
"date": "2025-03-27T18:14:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rhonda, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e2860ab9-6772-458d-976c-47c4d54f7e07",
"author": "Cecilia Rubio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRH9LiyOg6WMAHVucoUlaQ8pdWAznVpkaEniPSkbSbIdQwI5s=s64-c-rp-mo-br100",
"rating": 5,
"text": "They have informed me about all the changes and promotions, they are very correct in their compliance, my things are safe with them, good job.\nthanks.",
"date": "2025-03-27T16:39:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cecilia, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:41.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "b0b460d6-b50a-4dcd-a685-62d0615c6271",
"author": "wlscal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhH86SVb7G_zU8Zx1YWAU1B_zQtQAz8b3U2fOwNc-5M3mdLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service, clean storage",
"date": "2025-03-27T15:40:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey wlscal, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d262f692-f89f-4803-9314-771fff9fbd8f",
"author": "Rehan Jawed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW4xyKBRSYngGOeirIIX4MmuiKvG0Uz2JWxfRsNe9Xx--D3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-27T15:32:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Rehan, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5506c135-8ada-425c-9029-1d4bd655cd0d",
"author": "Steve Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-_CEwp-PqarpcAgACExx7rXpAihx_aQQxw5pXWefV3UoImns=s64-c-rp-mo-br100",
"rating": 5,
"text": "Second time using this business. Lana is friendly, helpful & professional. Unit was clean and secure. Good experience, would recommend. Thank you",
"date": "2025-03-20T15:56:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Steve, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "afe5dd32-11db-4ce7-b3e2-a6d95d2e3a6e",
"author": "Sydney Alexandra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIp0r81mh5YvU_P7x5xCC-OzYLWDIXft-0pexpdBRGEzOPq9Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I just recently rented out a 5x10 storage unit here so that I could make moving less stressful on myself & only take what I needed. Lana helped me identify what size of unit I would need & based off the info I gave her she picked the perfect size. She was friendly, informative & to the point. Would recommend this place to anyone in need of storage facilities :)",
"date": "2025-02-27T14:56:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sydney, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d88d9ba-1a49-4e22-8631-d8ace06a2cc3",
"author": "Drew Gates",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjGuKrhb1qFDTp2uZX7Qp-hDt03HspRP8eUDZQbAXrTDxXRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing experience classy people",
"date": "2025-02-20T04:26:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Drew, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "607754f5-b1f7-41eb-b4db-d1024c81fa2c",
"author": "Mohammad Zaman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhgxAN60DwZiipRZr_TeM7tTWc3mlY_MKjG4r6-gZwoHfVhw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I am renting a unit from this business.\nI received assistance from the property manager. The property manager was very professional and helpful. The property manager also helped me with undergoing the renting process and it was seamless from start to finish. Also, the unit i am renting is clean and the facility is secure and accessible. I will recommend this facility to others.",
"date": "2025-02-10T16:22:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Mohammad, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "13a48af3-f960-4d0b-90f1-3f786fc7dd5d",
"author": "Carolynne Smyth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZZKqTVZ-YxI7Kheb8C7yE1_BytPOokhM7MqoJ4vS2CeHNjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful company to deal with. Employees great and answer any questions I have had.\n\nThank you",
"date": "2025-01-27T18:05:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Carolynne, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4c1b88ea-99a9-4499-9380-fbbb3812ba53",
"author": "tayyab ahmad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKI3QkBUQl0cq_mFx0FI_JqZquLT3q5N4s_mGuSPigFRJ3iNw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service by Lana, very good pricing. I will be using it again in future.",
"date": "2025-01-26T02:24:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings tayyab, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "29baacef-291a-4390-8a69-ff55af0f38b7",
"author": "Aa Bbb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3y2SY9nWLAYIAcDg-nTCdwmjIoCrLzxtutK6e-tt7H2JrCNQ4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Only storage place I ever found that I didn't have to go in and meet someone face to face.. The emails were incredibly helpful and had any information I need.. hours are convenient and size of unit is perfect for what I need.. am able to be in and out in less than 5 mins if I just drop one thing off.. this is what storage places should be like! Exactly what you hope for..",
"date": "2025-01-18T17:26:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi S, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b4973c47-b02d-4e3e-a64f-1d324a1be4d6",
"author": "Andy O'Reilly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKidradWbI8FgPu7bdoRoPMDKQLCIxUjrez4oUn-Xieah9bjg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always a pleasure doing business!",
"date": "2025-01-17T17:44:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Andy, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "23b70b1d-061a-4cf0-b261-022d43b18742",
"author": "Dianne Lemoignan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGJKhmYQiaAbLhmdBhYPjQe338d-hdDDugsEojyGDpetef8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "After getting over some bumps with the company after my husband passed away. Things are good and safe there until I can find a home.",
"date": "2025-01-17T01:58:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dianne, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2024-06-29T19:13:43.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "09d17e0f-dca7-427d-b38f-0758ca1b707d",
"author": "Gunnar Peterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIOgaG3Mw_bLb8Gb8A2HYjebRXWte4BFvPXc8y3LkRRwiyoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-16T21:34:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Gunnar, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c8f4f0d-553f-41d2-87d2-7a36823d599a",
"author": "Vladimir Ant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJN3SUHf5gRVb6cyG93gOG1lrQF-nER0Nz580sgxvzlBBJo3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! We love our storage unit. Has everything we need. Lana was so helpful and easy to work with.",
"date": "2024-12-24T20:50:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Vladimir, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a7501da0-363e-4071-bcb8-f46a035d7c35",
"author": "Rob Tait",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMvi-dqOJZ2hst8IIU_hwEwyg_HC10F2Zu73dn_1lAtBPstIUE=s64-c-rp-mo-br100",
"rating": 5,
"text": "We've just moved storage units from another place in town. Now we have a much better & bigger space for our needs, significantly better service (thank you Lana), at a very fair price.",
"date": "2024-12-24T16:27:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rob, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e48e5cee-3cbe-4e94-9993-ec3af2b2a1c4",
"author": "Dianne Bieleny",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxXd8EU3Hl7TmhE0IljoWTMEo3gK6L1G3SA130z7MYVytF8Bs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was a huge help to us when we decided to use Mini Mall Storage. She helped us with how the codes work, all our paperwork and told us to use pallets if we wanted to.",
"date": "2024-12-18T00:41:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Dianne, Thanks for the great review! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "769a9bb1-dcad-43a6-bd19-68c7f3ceeb1f",
"author": "Tal Meidinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhCtY9W87mGIxBA_k38SMvuU2n-7W6oGfDXFRNXsoVlcZwhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was a pleasure to work with. She was very accommodating to my needs and made the rental of the unit seamless.",
"date": "2024-12-17T17:54:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tal, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4dc41c7e-b8e6-47e7-9e4c-80fa5bd56e69",
"author": "matt fleet",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-0NGkizKc3LQQqejnvTGINvzjB2HcOrE2Uvc7o3n-EJ4rHQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Great storage facility.\n\nPlenty of room to navigate our big truck camper unlike other storage facility's that are very narrow.\n\nWe Couldnt find better pricing anywhere!\nSafe and secure lockup.\n\nHighly recommend 😊",
"date": "2024-12-05T20:33:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey matt, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "1b8a2c16-1f16-40c5-b984-01d5e88c0f3d",
"author": "Ryan Godkin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY40wRcDL6s_CbOHwMBLSRMWEHI5Y7dJMvKOVlgtdilAY_DVCQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great size units for the price, clean, very accessible and well lit halls, customer service from Lana was excellent!",
"date": "2024-11-21T06:25:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ryan, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "664fbb83-476f-4143-a9e3-7747ff32fb80",
"author": "Chad Kierstead",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVG-CaELNy_0zO4SRAt4oU8lRKS9LNl6kRy-yJuuJwtLK75w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-11-10T18:41:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Chad, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2025-06-29T19:13:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e4e9fdf-286e-4153-b474-0e15dcf39770",
"author": "Tressa Kersey-Brockhurst",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrl5wlVFe7MuD_sHKjnGmsOtHpjwAPDPlK2oynquRLTaqptnRv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Really enjoyed talking with Lana who took the time to show us the difference in unit sizes. Paved lane ways which is a plus. Will recommend for sure",
"date": "2024-10-26T14:39:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tressa, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1dde01f9-12c7-48c3-8780-8e4311c10b3e",
"author": "DW King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4hCyzMR9y8AjQ1IiQB0NK9spVfLANpQ9z_R0jpH3aByoHnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Highly recommended. Fast Friendly service for storage rental, 100% online painless process, 5 stars.",
"date": "2024-10-23T22:36:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "DW, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "82d8e8fe-e362-4d3a-bbd8-1558002b903a",
"author": "Rick Vars",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2xC4_nQAbHBK5K83gAyWFLahHoRBk8zGaDIgJkcH0lkWY9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent pricing, clean units. Lana is super helpful, well informed & friendly",
"date": "2024-10-23T20:31:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rick, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "502c76dd-8dd9-4a5c-ab84-5c2c0300855d",
"author": "Posh& Peony",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjmLJ4dzSCEMFA2ZwLWwEEByGikFwjJHnhEupT4oHMiX93PVs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was amazing! She was super accommodating for our needs and was able to find us what we were looking for in no time at all! We were able to move in super quickly with no issues!",
"date": "2024-10-18T16:09:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Posh&, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5606a373-cec6-4285-8015-6ff7c3066e58",
"author": "Miranda R.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9ygQhLC4t_QHpsiac9VtXiVBTndcPhUwEEl31T_OhF312XU1F=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I've only recently booked a unit at the Mini mall storage in Airdrie, but I can say I've been very happy with the facility and service so far. The lot itself is clean and well kept. The service has been great, extremely quick responses and pleasant to speak with.",
"date": "2024-10-09T22:41:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Miranda, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0b50a406-1723-4242-b242-4ef197a16d2a",
"author": "Jo-Anne Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCtSMZiiAu4cgWzTRpQaAWQV-w64fI3p2nbCgs6J8t9mPkxC91ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-09T18:02:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jo-Anne, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0e40a96-e1b1-468b-bedd-a3c1cf9d9a80",
"author": "Andrew Smyth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9R5FULwhe2JQmZG7Zz_r4R-Z2v6_TuGG4pUsQN6chvWwKow=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-27T03:04:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "845990f5-d41f-4529-be2c-c22488cfa3e7",
"author": "Jeet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4eqtJEZ28_N8GIDqL65lOG6mDHBpPqOIpc-cRLYbslBTbo143=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "⭐⭐⭐⭐⭐\n\nExcellent Service and Secure Facility!\n\nI recently rented a unit at Mini Mall Storage in Airdrie and had an outstanding experience! Lana was incredibly helpful from start to finish, guiding me through the entire process with patience and professionalism. The facility itself is clean, well-maintained, and very secure, giving me peace of mind knowing my belongings are in good hands.\n\nAccessing my unit has been super easy with the convenient hours, and the location is perfect for anyone in the Airdrie area. Whether you’re looking for short-term or long-term storage, I highly recommend Mini Mall Storage, and Lana’s exceptional customer service makes the experience even better!\n\nThanks, Lana, for making everything so seamless!",
"date": "2024-09-20T16:28:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dan, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8b6c58f3-0e0a-46aa-b69b-8ea5d15db1ce",
"author": "Dan Broughton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzEkHAr7sfb5Y2ZIi5xiZ16CUUU3Y6_-q4hikErlhCmJk7kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place for storage rentals. Easy set up, great communication and worry free. Couldn’t get much better than that.",
"date": "2024-09-16T13:40:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dan, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82e674f1-d3ed-4ddf-a6b8-5e3d645a7077",
"author": "Chris Barinecutt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLi-RNuckZJVdpERNM5wD5avPNwcK_-knfz4A1FsK4T-7cSyw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I am giving it 4 stars because Lana at the front desk is a GEM. Mini mall storage in Airdrie is lucky to have her . I'd give it a 2 if it weren't for her. All the hidden fees . You don't see at first until it's time to pay .",
"date": "2024-09-16T02:24:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Chris, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e9deec17-0f5a-4a80-b572-87ea1ae54bc2",
"author": "DJ Millwork",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSEkM197Sp4Rdrb-C041EDLkcIIK39pl_GYtrjfs1H8Zskfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was amazing to deal with, she was super professional and had me in and out within 10 minutes.",
"date": "2024-09-15T03:28:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings DJ, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c7334c40-08e6-47e2-873d-bddcc52b1598",
"author": "Austin Hrycenko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK55sHUTqbLhE4-DMiGcX4sVl0gRP9VN-MQOvH5PfdvGn-VmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "You guys saved my butt when I was in a pinch. Thank you",
"date": "2024-09-15T02:20:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Austin, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2325f918-e6db-4e49-ad87-895fcd46b627",
"author": "Heather Cady",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjbuHMF3osCHcTxlY10s3tGdF1l-c-0mswmQgoGXVJENUrpuRmWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just want to thank Lana at Airdrie MiniMall Storage for being so helpful and accommodating when I showed up needing a spot. We weren’t sure if the size would work so she let us check it out before renting and it’s perfect. The complex is nice and clean, and I feel it’s very safe too.",
"date": "2024-09-14T22:27:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Heather, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f9d12a48-17b7-4d64-a37c-b574c439af4c",
"author": "Juan Caicedo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKD1dayQzoBZCtILLv_Je3AjQTaI_XmiHRphfypqnSpYY2A8g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "At Mini Mall, they provided me with an excellent rate and exceptional customer service.",
"date": "2024-08-30T17:02:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Juan, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e4f0a51b-ad63-42b0-9676-872e9c7abc90",
"author": "David Acorn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEEfW14OgT2dWjAX8aA2Gw0F-rrjeUWS1ZxmqZWMzjbnWZrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pleasure dealing with Lana, she was well informed and knowledgeable about everything related to Mini Storage. Some company's I've used in the past should send some of there staff here for training, yes all the way from Ontario.",
"date": "2024-08-25T18:00:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "575b73d0-de39-4c6f-b069-51c2ae38e548",
"author": "Jon Schneider",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyHg3PWLxGZGh1-T0dFEXIqtnQFFhKNbIk2fbpMprOtAV8WBT1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana with Mini Mall storage was very helpful throughout the entire process. Thanks Lana!:)",
"date": "2024-08-23T15:54:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jon, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db318841-310d-4b80-89c8-233fe20f3144",
"author": "Chris Penner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwR_WTrH8EuGtlF_eZV9DQ6V-rSo5P9vavdaz3Vbys1BP_Ps1t=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service here is really great. A simple phone call and I was all set. Very reasonable rates and a nice, tidy secure facility. Highly recommend.",
"date": "2024-08-22T15:34:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear chris, Thanks for the great review! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "fbb7a100-f20b-411d-9b2e-e234b3999e1b",
"author": "Amanda Power",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLCzXBTWeTfuNBG3YTtm7Li00PcfQGvvLV6gBZe06vbXwuWA3N=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We rented a small storage unit while we were selling our house and our unit was clean, we felt it was fairly priced, and Lana in the office was a pleasure to deal with.",
"date": "2024-08-19T17:35:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Amanda, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "28714e8e-b67f-4660-9110-c440c6f74ed5",
"author": "Gibson Cole",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWq6Qj9OiKXfxOnCQnBav9u0kqOfJvCAWQHeJmhXr14vzgJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Perfect and simple storage. Lana at the Airdrie location was what made my transaction satisfying. Sometimes it’s hard to know everything you need to even though a lot of info is available online. Lana filled in all the gaps and more. Thank you!",
"date": "2024-08-14T17:28:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gibson, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98ca3358-9f13-47a8-8c4f-62bfa12f1460",
"author": "2064062 Alberta LTD",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAvPOv-PQ3PILrLv8MaQiz4P0UIlFLrCNF4Ze3E8RnLIyN6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-30T01:05:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello 2064062, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2025-06-29T19:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "34be8390-8ddc-404f-aa59-eeb1f5917dfb",
"author": "Betty Ober",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzhN_lDxFgl33OW536esTx4nWOCdKf3qZpAf1wdO1LGYbYCj3c=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We just rented a unit and Lana was so helpful! They are paving all the roadways and it’s great! Good prices also. Thanks Lana for your quick response for us!",
"date": "2024-07-27T18:35:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Betty, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-29T19:13:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "71d4f253-33f9-4440-95d7-3a3466ae261b",
"author": "Chris young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEEnM7EWLHtYO2QhsYSXeUX-_sYcBwa-uEcssbopkDT2Ycxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana is such a pleasure to deal with , she made the whole process quick and easy, I recommend mini mall storage to everyone.",
"date": "2024-07-25T22:14:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Chris, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2025-06-29T19:13:47.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "05a922c8-9932-46e0-a7f8-c82740a64e6f",
"author": "Alyssa Surette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKS5vSSXz9-tqZx50M4PB5OgaYtRvEEhPTGsInDu4E6xrIfZg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lana is awesome! She was so helpful and gave us the best options for storage during our move. We appreciate your help! Thank you :)",
"date": "2024-06-26T19:34:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Alyssa, Thanks for the kind words! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ec55f39a-f376-480c-bee6-67f14a5ca898",
"author": "Jeff Friesen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKAAMvEwlhoSoTrHVOE1jA5EK6GKICPfT4nSpBbSPVP1F2fUM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-26T00:42:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeff, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f37e4b45-afc0-40b8-b4f9-9d55c61d59b0",
"author": "Rhona",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXR5RygR8helEO8oeeHUNPG7ka69wWu8ZCNzTy3wXAtytfroyOE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Signed up online for a month of storage. Got a great price. Checked in at the office and the staff there were super friendly and helped with whatever I needed.",
"date": "2024-06-25T19:25:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rhona, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d368b158-60e1-40d2-aafe-7cf753ac89bb",
"author": "Frank Gladue",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy1GXrUzHgp0pMmDbTR9xG8Wu-2HmcqBqjR8yeeysoigvUVbg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Quick, efficient, informative!",
"date": "2024-05-15T11:54:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Clarence, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc2fdfbb-5ae9-4a4f-ae7b-19cc9626d1f2",
"author": "Angela Kang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG5_CJRZ8VYz_MPgK73zlfc43zLCdMULeAoYftm8RQ5XhlKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-13T22:28:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Angela, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3dc6468d-2097-4ef3-994b-b6b655d87f21",
"author": "Bob Timmins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVl_eEdhZM_JuFj7hb81NQ-TGXrGfQ27GXpCoPnKW4xtiq0UjiI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-11T18:52:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bob! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58a9d3fd-04ff-47ed-b6e9-be75250ac8bc",
"author": "KC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvthJWda0b8fdBXsUdB6jZq96jajkpr4DQfsTnAanLyFr5FA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana is fantastic to deal with and one of the reasons I decided to rent space here again. Very helpful and very knowledgeable. These 5 stars are for her!",
"date": "2024-04-05T23:53:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi KC, Thanks so much for taking the time to share your positive experience! We truly appreciate your recommendation of Lana and will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6981c288-51db-43f2-8119-340448c2ea74",
"author": "S R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0gjvJ2VWnHJ0yhKDptrUp9oJRbbSF4ujoymVDkFsurbP_G5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Place, Great customer service from Lana as well 😀",
"date": "2024-04-01T00:27:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey TL, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42c09165-ce7e-4233-a1c7-6d1c5012fb5c",
"author": "Unity Christian Mission",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTbZny-LqXewZICTdM34EqowdkeVtAK5xQuyZ449EPwmK96E4v=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana was so helpful. She is very personable and gave me lots of great information. The storage unit was exactly as stated and very easy to access.",
"date": "2024-03-30T19:48:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Unity, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "bb0550f2-7bc2-4756-a192-fe76da655390",
"author": "Kyle Bloxham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1y0IObKxGLkoa56q6qYIYyFPuU28_FVnPMbcs2cmgLzmdMBUc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-27T19:53:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kyle, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de1e25b9-6a5a-4a12-9ab5-663134f1a741",
"author": "Chad Temple",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQos_DRPFuqKxAKHjOYJunbpdpRpzfdfcmaDfwBNDSZIDJBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really friendly. Great prices. So happy with this place. No muss no fuss to get the storage unit I needed.",
"date": "2024-03-24T00:46:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chad, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ce00e013-4721-4bda-9141-f9a4ef979fb0",
"author": "Susan Physick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfvFEal8afTfhjsrLK8AmVYMsUtyOpmQzu3X71Ohd9cRRkjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My first time looking for a storage unit. Lana was awesome. Very kind and helpful. Was a pleasant experience.",
"date": "2024-03-19T18:07:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Susan, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da4b7c49-8396-43d2-a2dd-43d36305b05b",
"author": "Rockyview Lacrosse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKh0LT57PV4zs2OyVlPFuw8Es992XUnOesZAhWrHEGuOSbbXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, convenient to use and the staff are wonderful!!!",
"date": "2024-03-15T04:18:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rockyview, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2024-06-29T19:13:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3cb4c2c2-56f8-4bdb-b95b-446a91d63af4",
"author": "Ryan Lemmon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt3J6hEQ6QDa0WkHtKFI5WrczH-Pv3zQn1YQVdNmX2LxucVT86-A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have been dealing with this location for over a year now. Lana has been amazing and very helpful. I would recommend this location for your storage needs.",
"date": "2024-03-14T20:33:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryan, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "38b72d8c-e81b-4600-bb86-8b968ce7ab17",
"author": "Lyla McCurdy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTPyyD0rgLSJaBnR7O4UtIUQzud_sFZdV1Bc36pQbCnHupvQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I really appreciate the communication level. I never have to reach out to them, they always send me any information I may need.",
"date": "2024-03-14T15:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lyla, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "897dd993-2dac-43f8-a3fb-d69bcf283b67",
"author": "Dean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrvlRgO8DMV8U3j_H_XiNvIP-ZYUkfGAxp3VYCg7xx8cC4aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-14T00:06:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dean, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43ca0ad6-dd19-4ec7-95cd-b2ee965b2685",
"author": "Joe Meyer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIZ7UfywXAC6pQCfAqTwVhynthQje1vPlON5xDfiw4hx3hECjl=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-14T17:25:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Joe, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac9d4a0a-3ea2-475a-a304-c6bdadbfefb6",
"author": "Danyar Bradost",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYrK9-dJAyGUpVzpdVIxetZlA71Ad9EDiSkO__SfpEBx61wqG4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mini Mall Storage which in fact is not Mini is by far the best storage company I have ever dealt with. We moved from Ontario to Calgary first thing I rented one unit in Airdrie at Esta Lake Road and it was incredibly a perfect deal we paid one month and got the second month for free! I recommend it to everyone. Last but not least I really appreciate Lana’s helpful and friendly attitudes. Best of luck everyone.",
"date": "2023-11-29T00:03:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nazim, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "53b9837e-3d0c-4b79-8f2c-99cf6235c7ae",
"author": "Dale Tinevez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQpMthR7mAHC64Ob4d8CqsZkdY_b4by4ruiNQkB0avIajLsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana did a great job and was very helpful and cooperative",
"date": "2023-10-08T00:49:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dale, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18e920bb-514c-4f02-9bfa-3e29a287f0b5",
"author": "Jesse Rungeling",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU13d9m7Pf4IoM0hIuzDnTXKAn7VdZjnd2VgmgQxIv9YwrBnmGi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service, definitely recommend this place",
"date": "2023-09-14T14:57:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jesse, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba03e9d6-1f34-46a0-b03d-54adc1f3d011",
"author": "Tammy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKh2DoVtBpg5Z4kPoPTpYT5hzinyzFtCLopjMl03IwasDQtUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Only one thing to say..... Lana is amazing! She is so helpful and very professional. Thank you for being there for me!",
"date": "2023-09-07T19:10:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tammy, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1d7bcb85-d2f8-44b0-992a-cd05ae715e71",
"author": "Dan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWV4dhTLktWAFE6SRFcYMfr0RRm9nxtDntxifhKbZ-P67Hqg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lana was very helpful and really good to deal with. Excellent service.\nThank you.",
"date": "2023-09-07T17:10:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dan, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2bf27e48-2cdf-4613-a00b-e36009382309",
"author": "Sue Mundy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWat5P4ykiupLuVx57KEGodkWghTmZ7Rk8bktXiZQivTnHk1X2C=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Went in today and booked a storage bin. Very clean area, and Lana was super friendly and informative.",
"date": "2023-09-06T23:10:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sue, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4e24205d-cabe-4741-85e0-ff7976f10057",
"author": "Sidney Englot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIFj7yi7adq1IhNUdAdqIXtpICaArOSclu8Sn_tur3Ag_03dc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana provided extraordinary service, and was accommodating for all my needs.",
"date": "2023-08-14T19:56:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sidney, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3713ab06-6903-4f64-a92f-4c2213f3fc3f",
"author": "Wesley Grimoldby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIf7-X2yxez6IR53xkwj87ThI3we_nrS52UQA4oTqx3JIX8VQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-11T20:14:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Wesley, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88356e99-60ad-4514-b0cc-203d5a214be5",
"author": "Amber Holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXPbdTv02Bq4kY_dtVIZAlBkgnype0ZagQR5l-zlNLy0Vncw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana in the office is extremely friendly and well organized! It was clear and easy to rent my unit and I would definitely recommend this place!",
"date": "2023-07-26T16:38:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Amber, Thanks for the great review! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7382456-bcb4-4ef5-9c9d-f0235de55f93",
"author": "Beata Heger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrjnztg33aBfZWyg9QQi4Yj4H6pQNX7m_T840dVUMvw6oYkyZpvQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "She made the whole decision making super easy. We saw a couple units, most are actually taller than we have expected. The whole area is paved which is very convenient",
"date": "2023-07-24T22:48:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Beata, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f00fa03f-f20b-44a3-9290-86eabe310802",
"author": "Sasha Link",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWk-7pjIVWgaTfk54bfllPddPpXLROaKqcAn6LpOZwntc076Dk=s64-c-rp-mo-br100",
"rating": 5,
"text": "We’re in the process of selling our home and downsizing, and needed somewhere to store our belongings. Lana was helpful and polite in answering our questions to get us set up unlike other storage facilities we’ve dealt with in the past.",
"date": "2023-07-22T04:42:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sasha, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f58dc7be-9676-4e60-aa49-85e213f402a1",
"author": "Arko Banerjee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx1UFArn_IBheegzNMlcC-FApsDNVZ5cSvtMdDNrKGrjhHE5_r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana has been super helpful.",
"date": "2023-07-21T15:10:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Arko, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4259241a-fc99-40e6-86c0-069f4c4cf5a8",
"author": "Lee “LA” Krywko",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH3lv8QPF6GBgB0waduWtfsk_SWq1Fqeo4gYGnDMIyCrT8XWsl=s64-c-rp-mo-br100",
"rating": 5,
"text": "How wonderful Lana is and complementary to what deals are currently going on for the space that’s available",
"date": "2023-07-18T21:15:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lee, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "551de22b-8664-4438-abab-e7196070f6f4",
"author": "Houda Kendall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGd26usB99wncjOGLvW2daM0v2Ap90j3liEd3-gdIhnKNaLQLB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service, the person there is always helpful, when I call or when I walk in, or when I email, always there to help.\nAnd their prices are pretty good as well.",
"date": "2023-07-18T17:32:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Houda, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e375414d-080e-4863-ad86-515344325e08",
"author": "Trent Fraser",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxZHxKBDkfHSGowuMrcgMVhSWDlQiiQNapXi4zER12E4DRFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was looking online at auctions and had some questions. The lady that answered the phone , I believe her name was Lana .. was very very helpful and answered everything professionally! Would definitely do business again! Thanks again",
"date": "2023-07-17T22:17:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Trent, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "08474e87-d398-49dd-9e7e-d2b4aa04456d",
"author": "Sherman Cherowka",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIv8uCXcaVyfs0EeIjT4y-6m7DWyoshObzd2tWXlEJr-xOuzA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We rented this storage bin because of Lana the office associate who received our initial call & her(Lana’s) follow up service. She was and is very helpful, professional, caring about her job that we would recommend mini mall storage to anyone in need of storage. Thank you Lana for being so helpful.\nSherman cherowka storage customer.",
"date": "2023-06-18T03:12:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sherman, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a2c01a2-7e26-4c70-8108-43da973bccc8",
"author": "J.C. Macleod",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIR01JfKNTtAzjeBQfyuAe8OxFbtp9FNWtpMg3Z1lmyCBRxMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful in choosing a storage unit.",
"date": "2023-06-13T16:18:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey J.C., Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc5c27c8-26d8-478d-bf9d-cfc0424b897b",
"author": "Darrin Schiffner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIHxY2gUnStxpU93ShMDR2NW_4ije7ATnFsQoabnw1Y1sbaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana is outstanding, very friendly and professional. Highly recommended",
"date": "2023-05-15T19:02:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darrin, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6b3c2363-a648-433a-b189-2b34225e4373",
"author": "Don Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMhCGkiMuwQo0StmW_wduCeu5gtcW1BIYakMWtUdLfqWKhUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Decided to go with Mini Mall because the service on the phone was so good when I called for info and prices. Lana was very helpful and told me everything I needed to know. Would recommend!",
"date": "2023-05-09T19:31:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Don, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2ea812f0-4bd2-4411-9723-07da65879c05",
"author": "Rob Groeger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVO18A78BwA1qvz7lpUe6jlv-SPYmh-iA38vzM8NaCyn0IRFcOW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-04-26T14:15:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Rob, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28f1722b-4a3f-4e42-9a84-0c218341af0c",
"author": "Kenedee Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJJ5tV5G2-ZBHURapeHOeC1pBuJuLV4CPxOsdNtWQbAScKhZ3c4g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-04-09T05:31:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kenedee, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b579da17-d151-4262-b227-74f8166d3c24",
"author": "T W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrxCsTUIC-0NYKb8esqAQdQC6l3h-50H6ZcM4n6Y6drvwdt_16=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Safeway Mini Storage- Friendly staff.\nHave used this place for both our moves.\n\n**Not a reviews for new owner Mini Mall Storage- as of 2022/23**",
"date": "2023-01-05T06:19:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi T, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a09623cb-aabc-4c08-b430-c4f57b9e39cb",
"author": "Janice Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEQT-twnAlyq9ytXA9BmVBmYOVE0siDFy2jlHmR_SzIa_ekQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lana has been so very helpful in setting up my unit. The size was perfect for my needs and all was good with move in. I would definitely recommend you check Mini Mall Storage Airdrie out for great service.",
"date": "2022-11-29T23:56:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Janice! Thank you for the 5-star review. We hope to see you again soon!",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "65c7ce12-7951-4332-91d2-b41773831037",
"author": "Lucinda Ballantyne (Lucinda Angel Girl)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoNvB9w1IK4JKwdbJTN_-Gat3VaNOfZo-2RRt6yL5Wo2tuMWjs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Prompt check-in, stayed about a year, prompt check out, easy peasy!",
"date": "2022-06-27T22:42:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lucinda, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d80197c0-08b6-4064-9c5b-64376fe07998",
"author": "Angie Shae",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpPwnW_x1yDM2j_jOoJhNtrxaZiLfDIuLno2SvX6MxoUQtWbd5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-06-05T00:09:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome you had a good experience with us! Thank you for leaving a review, Angie.",
"replyDate": "2022-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c4d9461-7cad-4147-b036-e78a7ca63fbd",
"author": "Todd Oakley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJao5_dHZeU4oLw0QbrF3Q0GKpJZ1CnOHswKVHWfcKrSyczrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing",
"date": "2022-06-01T16:53:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome to hear, Todd!! We’re glad your experience has been amazing with us. Thank you for trusting us to safely store your belongings!",
"replyDate": "2022-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8e9a33a-dc6e-4284-be62-547e79b628ef",
"author": "Dante Costello",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-2aZLFYFWR49FmehMIU3u-redZgcIcmy5RSfV3k04EKHkKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience renting a unit with Lana! Clean, safe, easy to access and most importantly, affordable!",
"date": "2022-05-31T19:28:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome you had such a good experience with us! Thank you for leaving a review, Dante.",
"replyDate": "2022-06-29T19:13:50.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "515f064a-2f0f-483d-8892-47ff2b5988f2",
"author": "Sara Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZHy4grI4abkfleaiUipEf5EzHr_JcDYZI_6o-V_TXjmo5-ily=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-05-02T23:28:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome you had such a good experience with us! Thank you for leaving a review, Sara Bennett",
"replyDate": "2022-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82ad9794-0aad-4f9b-9016-ae92f283d084",
"author": "Robin Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEdMXd7qv8NXT9VDiNX2nE4IgfqTASfJ95FhT4LfRKYCR0nw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Nice, clean units ,friendly staff",
"date": "2022-03-24T16:00:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Robin Lee!! And thank you for trusting Mini Mall Storage Properties for your self-storage needs! We will pass on your comments to our team.",
"replyDate": "2022-06-29T19:13:50.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0427efac-91d3-4978-90f8-b326160f4c5a",
"author": "Kat",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLl2A8pqFGFKxAA38WS4CBr8RBDXQlvgP8Tn_pnSLZnW44Wsw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place",
"date": "2021-11-09T01:22:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the review, Kat!",
"replyDate": "2022-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9b54974-6266-47e1-be46-d9937b184045",
"author": "Kris Slezak",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX-OieXzA3l9Li6ccl1fubd1bD-8IGRL4edorFv_c1YZgcJkLPgQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-04-24T03:16:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the rating, Kris!",
"replyDate": "2022-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dc8325da-f06b-4937-a817-4a9eafddbc0b",
"author": "Dan Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWQ1aV_r4Y526jnHwAbCWbShuagw8d9Nlhx5GXlcHmoUwJZRKxXw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-12-17T01:50:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the rating, Dan!",
"replyDate": "2022-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "08609e10-6d16-4e0e-ab43-25dc5c58a48d",
"author": "Todd Sandrelli",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoUF-_d3XLiJxLDIAErPmIwsTnj0lLplt1QG3TLxnu05k9uzXu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-07-25T22:52:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dabe5801-fb8f-438b-a8ad-74dd8c1eb79c",
"author": "Jayla Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoFzBmh57OMTWRruv9RHYs1C-GiRMv_1Oew1DVyU4cHS--hKEIyg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have had zero problems with this company since obtaining a storage unit with them. Friendly staff, also very helpful. Good hours. Key pass is very convenient for entry. Very decently priced and you usually get a discount if you pay for a few months upfront (I believe 6 months - 1 year, I'd would just call them to confirm their promotions, I also think it's listed on their website)\nHighly recommend!",
"date": "2019-01-16T02:17:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "4758abf6-897e-4ef6-87eb-cfdaf4d3ae82",
"author": "Marie Lauer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGgxaDlKf88fMJkw1Xn4sGITySdWPDY3Nvy5HhvJoEZpN0uIM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean, and well maintained storage facility. Staff are friendly and accommodating.",
"date": "2019-01-10T18:25:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "181ab2cd-08fe-44cf-b1f8-836836b97b74",
"author": "Karla Kujat",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-WxrEx4Kxt18mdp_rKFj6hH2QFPvCKKWOG_ZYcmMOTkceIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been storing things here for over 10 years, always easy access with responsive service when needed and the rates are great.",
"date": "2018-12-04T17:35:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Karla, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "bdd9eb01-ed23-45e6-bb00-f74c6b5508f1",
"author": "Kathi Lelek",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXw3nk3IDgTjgbkYknLh730PFDsWOoL33eF9pOPFEuZPGuTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wow, all the new improvements are fantastic. New pavement and eavestroughing will really help with the darn Alberta winter issues. Thank you for getting the gate working properly too!! I will continue to store my items here!",
"date": "2018-12-04T16:41:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kathi, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "bdaa626a-67ee-49a8-b6fa-17e755e602dd",
"author": "Kenneth Welch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEDqJJWCnDkf5QgHyql0Y8pieKqyvynF9JvQJvoDnQA2vq6Vw6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very reasonable rates and friendly staff.",
"date": "2018-09-18T03:52:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9281beab-b694-4b26-86b0-5f23f5cfb32d",
"author": "Lisa Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3MOE79LyQcoKvyg5BuAxX9unl0YB2LoA2_C_hylK5BpgxyE4B=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean secure and well organized. Staff is exceptionally friendly and helpful. Price is great.",
"date": "2018-08-10T22:02:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3a56e6e5-f0c3-4720-a07a-433307b2fc09",
"author": "Trent Oakley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVn_ptivsMkRTUunTeFVDESCU0xe7yN7iwRd9vPYXVtroc0Cns=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-03-24T18:18:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Trent, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89e7ec81-f3fd-48d4-aaa1-f686eefd7f04",
"author": "ALLIANCE CAB (AIRDRIE LOCAL TAXI)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXF1rFxovfVz2uNZYWoejC4isI5DfnS7WpV3ajqy403wMl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really good prices",
"date": "2018-03-10T08:07:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi ALLIANCE, Thanks for the great review! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-29T19:13:50.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a94022fb-15b6-4556-9758-7445204de7bd",
"author": "Claude Hamelin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0xIF31-XaZseY4PasGBNayE0lvKVPhUKSHZOYY5kZpJyBkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place",
"date": "2017-12-16T06:17:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Claude, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime! - Mini Mall Storage",
"replyDate": "2023-06-29T19:13:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98485030-63e7-456e-b698-3c2659c3bfd2",
"author": "Tania W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxr8osyqrP_bCpuvu03FytceWnJe0sPvT1oSeD6g6MOe_3gW9tpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-11-27T01:18:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tania, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime! - Mini Mall Storage",
"replyDate": "2023-06-29T19:13:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd7c9aaa-8e71-460d-b406-50e70c9753f3",
"author": "Cory Kitchen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVvm7EAUXzYKcgLajGv5q1zMVW5fOaSIjO5GV4f9R2bL1onenZ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-11-05T04:57:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cory, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! See you soon! - Mini Mall Storage",
"replyDate": "2023-06-29T19:13:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d4301ac2-eb88-43b0-92c4-8b5ab05ccb06",
"author": "stig bronstad Olsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAh14kPuD0sokEmhKdkcbNyKKSTiHvPMGFwZ4RwbiHp11dNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "good service",
"date": "2017-09-01T05:30:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings stig, Thanks for the kind words! We love that you had such a great experience! We'll be sure to share your experience with the rest of our team members as inspiration! Mini Mall Storage",
"replyDate": "2023-06-29T19:13:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98fb9e74-80bf-4a5c-ac7d-445549b23908",
"author": "Andrew Bromley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWnWEAobXur0DxN5h874j4otYL_VObTNZ3S2U-YeNiBSzS8A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly and understanding staff",
"date": "2017-07-25T22:11:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Andrew, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future. - Mini Mall Storage Airdrie",
"replyDate": "2023-06-29T19:13:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bccfeecd-a101-438c-a89d-344a6f9a5317",
"author": "Richie Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6iUL0YCkGMqfqHoVsJP-PyK-IqAte8uxKR-owndANh_wt9x1MaQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2016-08-29T13:10:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Richie, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. We look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-29T19:13:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41c83d78-5406-45e2-b587-32c70b74fedf",
"author": "Jon G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYCNG7FAF9YXruaIvU1_y_UTKbI7OyiRygr9DdvEgxTIwk56iHEQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Goof rates easy access",
"date": "2016-06-25T04:26:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jon, Thanks for the kind words! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! It was a pleasure to serve you. - Mini Mall Storage Airdrie",
"replyDate": "2023-06-29T19:13:51.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
}
]
}