{
"summary": {
"average": 4.2,
"total": 63,
"distribution": {
"1": 11,
"2": 0,
"3": 2,
"4": 5,
"5": 45
}
},
"reviews": [
{
"id": "6f62e9bc-41ad-40d9-93bd-3341b3ac55de",
"author": "Andrew Gilli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp1df_norsrL9ssUpPF0obKkn7X0VrOoBqGlCJ8didszVV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice, clean and affordable place to store personal belongings or commercial items. My company has couple of units here. The place is highly secure d. The site manager Hassan, always welcome with a broad smile. Highly recommend.",
"date": "2026-06-22T05:12:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "e5f0da91-940f-44ca-8e22-bd50c6aa265c",
"author": "James Ethan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK05B-rgpX_31L1Rm4xasaFeOPbNn7YJY1dNnuvCUgueIFk_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "A well-maintained self-storage facility in our community. Hassan, the staff member on site is very helpful and considerate. I recently moved in after completing the online booking process, which was smooth and hassle-free. The experience was very welcoming. I highly recommend this facility to anyone looking for a safe, clean, and affordable self-storage option.",
"date": "2026-06-22T05:08:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "34270db0-669c-4735-87f1-5698b6bf71d5",
"author": "Firoza Begum",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzKyZszlXARuLHmF9ObZI9nNljDMCy5PUrV0o48XsX4B_AOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-06-10T18:24:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Firoza,
Thank you for your wonderful feedback about our excellent service. Your kind words motivate our team to keep delivering the best. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-15T23:31:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e20f4c32-2b48-40a7-879d-b7e5e4dc4b77",
"author": "MAHannan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJftZdQDUvgm2kz5b3MsB5ggwindfqncVyHCVWL0RStK4axEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-06-10T02:46:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your kind words about our excellent service. Your feedback is greatly appreciated and helps us continue to provide top-quality experiences for all our customers. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-15T23:31:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20152d79-b32f-40ec-92bc-fde92d450e58",
"author": "Rakib",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-beA76rBOW5q4w1x74TNh3LFpfbNBTq0EXhx7vr5w8VCFlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "clean and secure.",
"date": "2026-05-27T20:01:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rakib,
Thank you for your wonderful review! We're delighted to hear that you found our place both clean and secure. Your feedback is greatly appreciated and helps us maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-01T23:31:56.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "c2e860ca-948e-4da3-8ba5-7ee4cd24931a",
"author": "Md Gulam Kibria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU80EmPIBaGcfss2TaRR0oYFhbtAOjxQ4MiUt2WhwYhIfFTKDTb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "excellent",
"date": "2026-05-20T21:09:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your feedback with us! We're thrilled to know you had a great experience. Your support encourages us to maintain our high standards. We hope to see you again soon!
",
"replyDate": "2026-05-22T23:31:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5c88cec-0549-4296-8481-35b1d156d50f",
"author": "afroza parvin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4tpzMcM_uU6Uyrt2biNDjRL3WRFhDxJfcothKnqG_9rk7ZQcoZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-16T23:45:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-05-22T23:31:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b039a0c1-9d21-41ec-831e-0de4ee41538f",
"author": "Reza Karim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdmDuiXm9Tn5znKh3j_aT5be1EsvvaW6pNXAV5MCpLDMhDYQ8hVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-16T23:16:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-05-22T23:31:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "347a10a1-4a3d-4557-9587-1196a7f2eddf",
"author": "Riun Ashlie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbfUxj9Q0OQNtSunVgfdYIsFkOPtrGwpbLYiKakqDZU-2IvRY=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you are seeking exceptional service from someone who you can trust, all with a friendly smile - just ask for Hassan - thank you!",
"date": "2026-04-01T15:38:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words and wonderful review. We're thrilled to hear that Hassan provided you with exceptional service and a friendly smile. :) Your feedback is invaluable to us, and we're grateful for your recognition. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-22T23:31:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f09e79b1-10aa-4e33-9a3b-9bc3e7ad8906",
"author": "mohibul Islam",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4cEZ3TypdWMu4u0SeHS0Zi9PIzFjNCObvN1PP6--Q2YGQkHU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Neat and clean facilities",
"date": "2026-03-22T04:57:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mohibul,
Thank you for your kind words about our facilities. We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated and encourages us to maintain high standards.
We hope to see you again soon!
",
"replyDate": "2026-04-22T23:31:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6d2aeee9-4aae-450f-b66c-6e0f2c6c3d15",
"author": "Z Rifat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdnNdN5JAWu3Bqs64KZK0qZEqWvs7A6QHRXaHzqRvaJzbC0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-23T17:11:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-03-22T23:31:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49396f61-f959-448c-901e-1a4ec441e9ec",
"author": "aiden taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjOFgr5qTa3lo6Q7rFJGuq08d744nPyFV2H4atttXmJoG4oA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hassan was super friendly and amazing to talk too. Great prices as well and a clean facility. Highly recommend and I will be using them again the future.",
"date": "2026-01-29T19:23:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aiden,
Thank you for your wonderful review! We're delighted to hear that Hassan made your experience enjoyable and that you appreciated our competitive pricing and clean facility. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
",
"replyDate": "2026-02-22T23:31:56.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bccb8f11-c4be-4926-a2d3-7c90c11e50b6",
"author": "Diya Anne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTbYyAS8dFWSd_EZ7MiBd3srIv8moFPnOLaZNJotkWqRQ6bQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service by the staff. Quick response when help was needed.",
"date": "2026-01-24T18:16:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Diya Anne,
Thank you for your wonderful feedback! We're delighted to hear that our staff provided you with great service and were quick to assist you when needed. Your comments are invaluable in helping us continue to deliver excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-02-22T23:31:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "355bcc7a-392f-4096-9745-930a1ef9edc5",
"author": "Nistake",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNL12Et6MojsDqPdxCXyG7GpX3-B1zUn2Fp2kh4NDMA7zufQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff and convenient service in the community",
"date": "2026-01-09T04:20:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about our Mini Mall Storage team in Cranbrook! We are thrilled to know you had a great experience with us. Your feedback helps us continue to provide exceptional service. We look forward to serving you again soon!
",
"replyDate": "2026-01-22T23:31:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "501372de-17ea-49bd-9b66-d8a820c03fed",
"author": "Sayeed Torun",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVebQNNjtx0FNyrTR3WeAvLtOX__3jNNyDSicGbd9SUZ7EPUsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience with Mini Mall Storage.\n\nThe staff were friendly, helpful, and made everything easy from start to finish. The units were clean, secure, and well-kept, and I always felt comfortable storing my things there. The prices were fair, and accessing my unit was convenient whenever I needed it.\n\nOverall, a smooth and worry-free experience. I would definitely recommend them to anyone looking for storage.",
"date": "2025-12-11T18:47:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sayeed,
Thank you for sharing your wonderful experience with Mini Mall Storage. We are delighted to hear that our friendly staff and clean, secure units met your expectations and that you appreciated the fair pricing and convenience. Your recommendation means a lot to us, and we're grateful for your support.
We look forward to serving you again in the future!
",
"replyDate": "2025-12-22T23:31:56.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "03200073-efa0-43ad-8d80-c960291cc26b",
"author": "Troy Eriksen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfMemJ0lAeBw0xPih89P1gGS9EAf4tm5gTxQ-T-l8bq4NtkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-10T20:45:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-12-22T23:31:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a09d450b-79e3-48fe-a029-da98b90719ab",
"author": "Habiba Sultana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNAaz9k53SrCL42cxNNLSPUEz7kYsWKIAim-evkKstO-UPGaXq=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-10T17:18:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-12-22T23:31:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7623c7a0-ad11-4918-8e1f-436f6c9b15ab",
"author": "Umid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcJ9hIZdpMlViz51L2qgkY2Q6EOeq3L7v7BfuSzPgH5RSyJQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very cooperative site manager. Affordable and convenient to move-in. Highly recommended.",
"date": "2025-12-08T07:03:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback. We're delighted to hear that you found our site manager cooperative and appreciated the affordability and convenience of moving in. Your recommendation means a lot to us, and we look forward to welcoming you again!
",
"replyDate": "2025-12-22T23:31:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0b767fc0-d174-4c74-b195-f7472b1c7c08",
"author": "Paula McCann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrGoHGA2Sh75iXPzIjxXVHiTJXq6usTye0ZS1gCx6xpARt-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hassan is amazing! Always available to help when needed. Highly recommend him and this facility.",
"date": "2025-12-06T00:14:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paula,
Thank you for your wonderful feedback about Hassan! We're delighted to hear that he has been consistently helpful to you. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Best regards,
Mini Mall Storage in Cranbrook
",
"replyDate": "2025-12-22T23:32:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8eac259b-0b37-4910-9ea6-c2366355307d",
"author": "Lukas “Agent” Ashe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLeyeHa9LTlsvpVDc19e4bj9MeR0ClRXWIk9jVYmAQvaV855A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-05T21:06:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-12-22T23:32:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9c0e845-560a-4af2-9e9f-e5b9fb5844f9",
"author": "Khnd Shah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1i8Da3-c5__3FheMVsDBzhvjRqWF-OvlfWwJJH3bdvZIcMlI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very affordable self storage facility. Guys working here always give the right and economic advice. They are very flexible and always prioritise their customers. Highly recommend.",
"date": "2025-11-14T06:26:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful feedback! Your recommendation means a lot to us, and we look forward to serving you again in the future.
",
"replyDate": "2025-11-22T23:32:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6e4830e0-7762-4daa-861b-f5d82483270f",
"author": "ashish rana",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkyTLZJR3XAW56wbxag96Nd3539k3FLWZMIvoTcQgWlktfQZ07=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rakib doing Excellent job !!",
"date": "2025-11-13T17:46:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashish,
Thank you for your five-star review! Your appreciation motivates our team to continue providing top-notch service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-22T23:32:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02ade036-7b50-4186-b8b4-932a9477f045",
"author": "K Hasn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdYP9lwcjJWsoJJgDZnmxL_O6UmnKXj3yK8lIvW7IJKbdpew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and clean storage units. The guys work their are very polite and helpful. Highly recommended.",
"date": "2025-11-13T06:27:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about our storage units and team. We are thrilled to hear that you found our facilities clean and our staff polite and helpful. Your recommendation means a lot to us, and we look forward to serving you again in the future.
",
"replyDate": "2025-11-22T23:32:04.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d9b21c53-6a11-432f-8b26-01c465f47423",
"author": "kmh shahriar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxCCPSlJKIC0d4nO_O8hE5wOrkddE5vYbNsgiEiPi9bNK858OcHg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The best place to store your personal and commercial items at an affordable cost.",
"date": "2025-11-12T20:34:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience! We're delighted to hear that you found our storage solutions both effective and affordable for your personal and commercial needs. Your feedback helps us to continue providing excellent service. We look forward to serving you again.
",
"replyDate": "2025-11-22T23:32:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a406f1d1-3ac5-40de-a0f5-b167fb7f7751",
"author": "Manjit Dhariwal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3Ur0U2rpvag7ufXFvlKn-dMPzOUiVGc8ey9V70MLU0Tawhg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy",
"date": "2025-11-06T19:02:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Manjit,
Thank you for your kind words! We're delighted to hear that you found the experience very easy. Your feedback helps us continue providing great service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-22T23:32:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73254929-12e9-4d51-93bf-79a8b40d312d",
"author": "Raithe G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFyOeZLBTQXrLIe5sNpA4CTCelFTiDXrM8sLjQUrMCwxIEOa4c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean secure storage units",
"date": "2025-10-26T20:00:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Raithe,
Thank you for your wonderful feedback! We're thrilled to know that you found our storage units clean and secure. Your comments motivate us to keep providing top-quality service.
We look forward to serving you again.
",
"replyDate": "2025-11-22T23:32:04.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "ce068d5e-b7d2-47b0-9303-8b2c6ddc166e",
"author": "Frank Dwyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfUCnLfhfiiYal8iRLnm772-ynIlhZsFwquuXiVPat-hJP4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "First rate facility. Customer service also excellent. (now help me find my smartphone which is somewhere in my packing - just joking). Highly recommended business.",
"date": "2025-10-26T01:14:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Frank,
Thank you for your kind words about our facility and customer service. We're delighted to hear you had such a positive experience with us. Your recommendation means a lot, and we look forward to welcoming you back in the future.
",
"replyDate": "2025-11-22T23:32:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c7de72da-82b1-40a0-9091-2bb4749376cd",
"author": "Luka Parsons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRZo0F4s4ytH53FFACSgE3qynLfMhdFqGI8OtxWbuN-zWV3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-25T19:25:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-11-22T23:32:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "413109f6-d9f0-412b-bb85-a8bb7760715f",
"author": "Sam Getty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwBj1ejjNUTcAeKxLwfFjek4YUOTNqwlHnSqAAjKiNx8W6yA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Friendly knowledgeable staff excellent service thank you",
"date": "2025-10-07T19:20:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sam, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2025-06-22T23:32:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6919fd6a-805a-410b-8fb9-8323215bbedc",
"author": "Lori Nelligan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3tQXE9V1Ou427U90m62-Wnm02GxkoCqfW0uQPQrMojx6ypBLyeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "So far I'm very satisfied with the Cranbrook Mini Mall Storage. The 2 ladies I spoke with were very nice and very helpful and the process to rent a unit was very easy. And it's a great price",
"date": "2025-05-14T20:52:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lori, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-22T23:32:04.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c44b2dbd-4e93-4334-ad3b-d0953a935fef",
"author": "Diane matchett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQHuAHyrbijmseBcCK9VMO0s5ezzgmFdumnrdsCikSEQ1U4A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, easy access, cameras. Rental was user friendly. manager is usually always on site and acknowledges us when we come to our locker.",
"date": "2025-02-17T21:48:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Diane, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-22T23:32:04.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d082939d-13b0-4f6c-93c8-6949645450f9",
"author": "sylvia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLp0z8Wi-cZWzlYkxaZi1egH-qapmT6XezhB9UXPUDh5XJ5=s64-c-rp-mo-br100",
"rating": 4,
"text": "The property was hard to find, once we found the property the lady in the office was friendly and extremely helpful, we were looking a smaller unit then the property offered.",
"date": "2025-02-17T21:23:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sylvia, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-22T23:32:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5bb6a348-d066-488d-8e90-8b9dc00e416a",
"author": "Suzanne Sanche",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIz-b7VQqgPstNAgaA2NUg6AhU1hL98YczloXMXswLW-JsQSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I could not be more satisfied and happy about the service and the prompt response in any situation arises price is very good well maintained and accommodating.thsnk you.",
"date": "2024-11-29T02:27:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Suzanne, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2025-06-22T23:33:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "eacb86bc-ab88-4a7e-908a-3092873b17d3",
"author": "eld m",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTkfuWOv--m3bm9O06oUr1cqTGB52LAN6iwwjUrYycTolh-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-20T01:55:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey eld, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2024-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "597c8086-6486-4edc-9d4a-af7e779c7e32",
"author": "Tamara Bannatyne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgQjdGMjK3ePk9TMWSv-YpU9aPUlkZOhMAOwE18tuTAvCWww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-19T20:36:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Tamara, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2024-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d68cffc8-945f-4189-af72-5a7ef47f3704",
"author": "Autumn Kier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL08CiLaPrPm9Uv-jr_ht_GMdc0NmSD3ON7HjGKNuuazlo9vY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-11T01:00:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Autumn, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2024-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69f689bb-893f-4d1f-9a70-9e03212d28c6",
"author": "Alan Bodnaruk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhE_k5VvomWO54F_uehC35vd7DT0SVXyR4rmzhNQyzNSUNGQj4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service.",
"date": "2024-03-11T00:10:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alan, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2024-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe88f58c-afe8-4d00-baf8-ae3125dd75ec",
"author": "Malcom Durham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLthm47UHXfYPLEz-6Y1t32w6Kf_GiUW5C_ObZItRTKMUIGKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-22T19:31:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Malcom, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25cb94bc-b3b7-4773-9180-d8990ce61725",
"author": "Marie Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkoH52VhmtQvou4eTZCvv_zPm3pz8a5ljuKT6dU1-QVvXV4g=s64-c-rp-mo-br100",
"rating": 4,
"text": "Excellent service ,the lady who was in the office came outsi to greet us when we must have looked lost. She took the time to ask us questions. I wish that she had storage for our needs . The location did not have anything for the size we needed. Once we are in our new home we will most definitely be storing with Mini Mall.The office staff is very extremely friendly and helpful. Even helped us with names of a few movers.",
"date": "2023-08-24T05:01:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Marie, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2024-06-22T23:33:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "62d8496a-a88c-499d-8bfd-5adf6719e22d",
"author": "Jason Methot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9fCbns1I5Z1X-O5_zS12JzAwtt43gbU-Wm4gqE2_lb7-RgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I got a storage unit over the phone. The guy I spoke with had all my questions answered. The process was streamlined and fast. Great job.",
"date": "2023-08-01T17:25:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jason, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2024-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8dd717e-bbcf-4104-a5d2-91f8e42da4cf",
"author": "saneen chowdhury",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjRH44oFHt9ImkCo3W7ww3T3gtZkA1NDncJ1SUR1XctvAinw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-24T04:25:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Saneen, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2024-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee9ba89f-7e91-4e9a-b92f-c4216180f8e9",
"author": "Saneen Chowdhury",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVpqmmjly_hsmr9Tzc1LSL2Xp6SSME86WQXyzOo97gcpETVK-S=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-24T04:24:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Saneen, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2024-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ead985e-c690-4ed3-b9f3-f67738ed19d1",
"author": "Lynne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkZAJCHYb6hTN1VEAuHxd6tGcLbt9_HsnGXhgmraMXq8NgsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Moving a longer distance and without a final place to live, I checked out different storage facilities in Cranbrook. Mini Mall had a great offer so signed up and after a couple of hiccups, got the deal which was one month free ! Awesome place, clean and fabulous people !!",
"date": "2023-06-22T17:31:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lynne, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-22T23:33:18.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "0070a70e-35a1-4e18-adf3-192ebe167600",
"author": "Paul Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEkSeD8xYVnbY3On9kRK20ID8XBmJaI4fD0AoVhyBjAUtXsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful experience, very accommodating, great to work with, no issues, would definitely recommend them.",
"date": "2023-06-22T15:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Paul, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2023-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63c6e4ea-b47e-4e41-8294-ef007d91d7af",
"author": "Merla Laidlaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-KbjQRZdhwiEcE462Xz92ZWk8qL8E6JCzzbAlBQqIzcdGiVnS=s64-c-rp-mo-br100",
"rating": 4,
"text": "Reasonably priced..we were very happy with the service!",
"date": "2023-06-22T02:25:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Merla, Thanks for the great review! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! ",
"replyDate": "2023-06-22T23:33:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "471867ad-ceaf-4ae7-b33e-c988e52e724a",
"author": "Leanne Shannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAZWlHqlgnWh-ax7uPT5fiuVgOMthaDkARSSqsZRh07oRKEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-16T12:55:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Leanne, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2023-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "546043f8-69f1-4c6c-8c4f-aad124aa6b31",
"author": "Caleb Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwpuDfHfiuCAtCxP50EUwH481211KZ5BBVbCPrr2HiBtGHJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff, well maintained and easy to access site",
"date": "2023-05-16T23:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Caleb, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2023-06-22T23:33:18.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a17e8a38-1b69-41bc-8925-cd2017e29a1e",
"author": "Ashley-Lynn Pidskalny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK70RZ4IXHLRI3KFQ8DYs3mCgu2-QC5EevzHjjWSLJdA3n7-Q=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-04-12T17:28:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ashley-Lynn, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-22T23:33:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d853e096-045a-466b-bf94-eac2547b527d",
"author": "Tamanna Ferdousy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKkrK6Ze-DvxYlPSl0VXIWMp-44_PIUEb_f7KeyLrHn99Z5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-22T20:18:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tamanna, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
"replyDate": "2023-06-22T23:34:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "606565b1-d306-4630-b886-aa072f9cd328",
"author": "Tamanna Ferdousy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzevbMROMlVybFxuhh_QJqt7EzWCghjK4ZUTDXeAA2vzijSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-22T19:34:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tamanna, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2023-06-22T23:34:03.000Z",
"tags": [],
"sentiment": "positive"
}
]
}