{
"summary": {
"average": 4.8,
"total": 461,
"distribution": {
"1": 16,
"2": 3,
"3": 4,
"4": 17,
"5": 421
}
},
"reviews": [
{
"id": "a50145e3-c61e-432f-95a3-5ec7648f63cd",
"author": "Alexis Pence",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6gPVYanB7_7SnQ60CgzB9YYD43NGuhAeVTQr6cEhpuIeRiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy, Tasniya was great help",
"date": "2026-06-28T22:57:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating and your kind words! We appreciate your support and are delighted to hear about your positive experience. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If there's anything more we can do for you, please let us know. Best regards!",
"replyDate": "2026-06-29T13:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5ea114a-7cf3-4619-bc4c-53e76fd3ba50",
"author": "Chris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEi3K9Ay_qMlSaGcAazbSrBQ8kDpPto0XkjVusGyGC8JW0Nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was our first time using self-storage, so we had a lot of questions. Tasniya was incredibly friendly and professional, and she took the time to answer everything for us. She even gave us a tour of the storage facility with great enthusiasm. Overall, it was a wonderful experience, and we truly appreciated her help.",
"date": "2026-06-25T17:46:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star review! We're thrilled to hear about your great experience and sincerely appreciate the feedback you shared. Your support means a lot to our team. If there's anything else we can do for you, please don't hesitate to let us know!",
"replyDate": "2026-06-26T19:20:19.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "667f3bfc-2435-42b9-8a1a-6c9195a96bbf",
"author": "Axel Mulder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0nGA2xfOO7SeA5towYCp1h1MjClNnFQwYm8GJcgdH2DaHtEM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-25T03:22:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-06-26T19:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b76b1bb-a0db-406f-a29e-0c864e992a2d",
"author": "Yingqi Wang",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaRNXmr59s_I6C1I517FWBFijBaINzJClrlWtjZWIigauZVMU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya helped me through the entire process of renting a 10x10 storage unit. She was kind, thoughtful, and very patient. She explained everything clearly, showed us the storage, and made the whole experience smooth and stress-free. I really appreciate her help and excellent customer service.\n\nAlso, the current discount is a great deal. I feel very fortunate to have found this storage service and would highly recommend it to others.",
"date": "2026-06-25T00:54:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Yingqi,
Thank you for sharing your positive experience with our team member. We are thrilled to hear that her kindness, patience, and clear explanation made your storage rental process smooth and stress-free. We appreciate your recommendation and are delighted that you found the current discount offer beneficial. We hope to assist you again in the future!
",
"replyDate": "2026-06-25T19:20:19.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "da0703cb-86ab-441a-b9a1-b4c161868f9c",
"author": "Jeremy Goldstrom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7zke5i_WGdJX8OIe6VqMIYpTdF1biTEin-RxQJDAhWssITzn4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was very helpful and knowledgeable!",
"date": "2026-06-20T22:45:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeremy! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-22T19:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "312966f2-3da2-4885-9c10-6e91f0947d31",
"author": "Jim Demarco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLswH3LciSdYMLAJcq2ctTxKDoOgSj_idoiObseZvzwfSJt8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful!",
"date": "2026-06-19T05:21:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jim,
Thank you for sharing your experience with us! We are delighted to hear that you found our service friendly and helpful. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-22T19:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce5c39b5-d38f-44b0-b6d3-7796804225d4",
"author": "tracey lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJkzuomf0_XEGbDsN7QsgKNY-eacghy1Nsqv0LVXzO3vUFfQKlSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So easy to book a storage locker - same day access. Facilities is clean, well-lit, secure. One of the best storage facilities in the city. Tasniya was super helpful - overall a great experience. I've already encouraged one of my colleagues to use your storage facilities for his upcoming move.",
"date": "2026-06-18T02:03:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tracey,
Thank you for your wonderful review! We're thrilled to hear that you found the booking process easy and that you were able to access your storage locker on the same day. It's great to know that you appreciate the cleanliness, lighting, and security of our facilities. We strive to be the best storage option in the city, and your feedback confirms we're on the right track. If you need anything else, feel free to reach out. Best regards!",
"replyDate": "2025-07-29T19:20:19.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "b890c3cb-92f7-488f-9596-7b79e927859b",
"author": "Michael Keffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvp82uDltvZD8piRZ_vL1EtGvOlGHzTMqPkvsSlUVfvWPWng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was super helpful and efficient making storage rental a great experience.\nSincere Thanks!",
"date": "2026-06-13T17:53:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for your wonderful feedback! We are delighted to hear that our team in North Van provided you with such helpful and efficient service! It's fantastic to know you had a great experience with your storage rental. Your feedback is invaluable in helping us maintain and improve our service quality. We look forward to serving you again in the future.
",
"replyDate": "2026-06-22T19:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bfb62395-4c32-4e4d-88c9-f4fc6738cbeb",
"author": "Imre Budimac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG1s-CizotheSF3wysG1pInLJLF0JrwHlxLpWJpSWbe444LCO8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-09T19:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-06-15T19:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7496dbc-85f2-4183-b875-bc387585b92e",
"author": "kaycie sayco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvmPqEt0C0E6CtNgDXtulMHHYDMLpdlSgyefLo2dwtgrpNquJ8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was kind and accommodating. We only had a brief issue with the system, but she was very patient throughout the process. She explained everything clearly and helped us understand the steps involved.",
"date": "2026-06-08T23:58:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kaycie! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-15T19:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4405b5d-755a-4ca3-9789-cf36938dfcf2",
"author": "Evan dejong",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiQqLXBOocq0R0N_GPO2xjCAk0cFmYXRMi6Hq9vNuBVI0fdtU4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-06-04T20:17:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-08T19:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "149f24c2-a7a9-438d-b72c-cb784ef3f299",
"author": "Ashley Bradshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyEnS3Jq_0J2UTbCpLsw0lHRM4eybNtc-897NQAlOkSIGvlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya at the front was awesome. From the moment I walked in, she was incredibly friendly, professional, and efficient. She helped me find the perfect unit and got me completely set up and signed in less than 10 minutes.\n\nHighly recommend!",
"date": "2026-06-03T21:19:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashley,
Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with exceptional service and helped you find the perfect unit so efficiently. Your recommendation means a lot to us, and we look forward to welcoming you back.
",
"replyDate": "2026-06-08T19:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0b5f05b4-b891-40c1-b621-911876365119",
"author": "Gerald Reedy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQMR3Mge2SBvtjn8uhN32wgNdhg0QkDMopSDQ7uDKeUKXTtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pleasant and explained details",
"date": "2026-06-02T23:32:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good afternoon Gerald,
Thank you for your kind words! We're thrilled to hear that you found our service pleasant and thorough. Your feedback is invaluable in helping us maintain the high standards we strive for. We look forward to welcoming you back soon.
",
"replyDate": "2026-06-08T19:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb77fbf1-1e76-4882-8b1c-0eec16c57d7c",
"author": "Nick Yau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhwKcT01FKGN2yywjKxyJIgXd5vj27U30XRNUXPAIJSkBQOiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Convenient, clean, and helpful people.\n\nTasniya helped me cancel my storage. It was quick and easy.",
"date": "2026-05-31T18:13:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nick! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-01T19:20:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8d65337d-a8a3-497b-a4f3-9aee5e7d1c8b",
"author": "Tiago Ritter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWOygX32WODPE5x9BCgCZCtBX7EcIUeuwbF9mqtr47mFxdIEbINQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great option! Good location, easy and secure access, friendly support. Strongly Recommend.",
"date": "2026-05-29T16:57:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tiago,
Thank you for your wonderful feedback! I'm thrilled to hear that you appreciated our location, secure access, and friendly support. Your recommendation means a lot to us. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-01T19:20:19.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "26b76bdc-32a2-4f58-8250-dd6324aa313e",
"author": "Thomas Cowan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt03jQWdX01tLtb4URz4c3KCh4Hdp9c6NOGE6LLcGWLz4hnjo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy !",
"date": "2026-05-28T20:44:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Thomas,
Thank you for your wonderful review! We are thrilled you found the experience easy and appreciate your feedback. Your insights help us continue to provide excellent service.
We look forward to welcoming you back soon.
",
"replyDate": "2026-05-29T19:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8f9e1cd-f040-434f-a5b2-1444c3f9b6b5",
"author": "Teresa Earles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg4ZR_XxMNLwBCTdHjDA-ocYVRbSUg8J-ebHNbH81Lhf7KWawZtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was so helpful! I was so happy to learn that I could get this set up and signed in less than 10 minutes, for a move in the next day! Outstanding service and very smooth and easy process. So happy to have everything taken care of!",
"date": "2026-05-26T20:25:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Teresa! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-05-29T19:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a44d11f1-fa0d-4118-9167-b6dc7162a9f5",
"author": "Jeff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_csG7qSPqK8XLlAuBcxPaFJj8zvySwO2ANTxEAdHLDcZzQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wow, what an amazing service I received from Nahim! I rented a storage unit not too long ago, and he was absolutely top-notch. Mini Mall should seriously consider promoting him to manager. I honestly thought he already was the manager because he was always walking around, saying hi to everyone, and checking in with customers to see how they were doing after moving in. He always keeps the facility clean and makes everyone feel welcome. Great customer service like this is hard to find these days.\nWe recently moved out of our unit and stopped by yesterday just to personally thank Nahim. We were sad to hear that he is leaving Mini Mall. They are truly losing a great employee who genuinely cared about the customers and the facility. Highly recommendy!",
"date": "2026-05-24T04:40:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeff,
Thank you so much for sharing your wonderful experience! Your feedback is appreciated, and we will certainly share your kind words with our team. We truly hope to continue providing outstanding service in the future.
",
"replyDate": "2026-05-29T19:20:19.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6cb07cfb-0477-4b04-a4c8-9ad2bc1d3972",
"author": "Jake .S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlX2YWPZwKc8IgDsFQKx_221UuteJ0Mif-8Skc5eoOiZcL13G4uw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-05-23T21:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jake, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-05-29T19:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d825954-2020-4cf1-ba6e-7ffbee10fdeb",
"author": "ElsaS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNZTvXhtYk1Q16OlG1GJs7jgs5uC-2kfH6IX2ywPa54XdmnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great property tour! We got to see choices and price tags explained to us well. Appreciate the discount too. We signed and stored! Thanks Nahim!",
"date": "2026-05-22T22:25:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Elsa,
Thank you for sharing your positive experience with our property tour. We are thrilled that you found the explanations clear and appreciated the discount. Your feedback helps us continue to provide excellent service. We look forward to assisting you again in the future!
",
"replyDate": "2026-05-29T19:20:19.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "160024e1-2994-46ff-b295-9146df85566a",
"author": "Han Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlgYWEK9K8Ona48x7_hlOp37VQl3EgoQYCKCQIRr8trQFVtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My first time getting a storage unit and the whole process was smooth. Tasniya was very helpful.",
"date": "2026-05-22T00:04:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Han,
Thank you for sharing your positive experience! We're delighted to hear that your first time setting up a storage unit went smoothly and that Tasniya provided excellent assistance. Your feedback helps us continually improve our services, and we look forward to serving you again in the future.
",
"replyDate": "2026-05-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db0d6b76-325f-476f-8dff-67184c610eb5",
"author": "Irene Turbak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAd2BHTj92aIi3C2tHB34Y3gsoGz_UkWzCuaksNy2GiyVz5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Taniya was very very helpful.",
"date": "2026-05-21T19:13:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Irene,
Thank you for your wonderful review! We are delighted to hear that you experienced excellent service and found Taniya to be very helpful. Your feedback is valuable to us and helps ensure consistently outstanding service.
We look forward to welcoming you again soon!
",
"replyDate": "2026-05-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab866208-1e5f-4d9c-9c24-aae50efbcd59",
"author": "Simon Cheung",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMtYn-gcTS16lZ6zg_3qWmSk2Wc7rn7d1K4pSYdbNu-1pbmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service !",
"date": "2026-05-20T17:27:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Simon,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our excellent service. Your positive feedback encourages us to continue providing the best experience for our guests.
We hope to welcome you back soon!
",
"replyDate": "2026-05-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00e913b1-7191-4110-88db-6768aad52d91",
"author": "Don Cross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaBA23StEPxZBdIZVwrG1Rdt-B2wya4Tfxspaw2NbwVhsJIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This service has been great. Excellent availability. Clean storage unit. Helpful staff. Easy access to lockers. Thanks for helping us solve our storage problem during our move from Toronto to North Vancouver.\nThanks to Tasniya for helping us.",
"date": "2026-05-19T16:37:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Don,
Thank you for sharing your positive experience with us! We're especially pleased to know that Tasniya was able to assist you effectively.
Your feedback is invaluable, and we look forward to serving you again in the future.
",
"replyDate": "2026-05-29T19:20:20.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "78278ade-f4f1-437e-9c9e-6ae2bb01425f",
"author": "Jannatul Ferdous Aney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsN5KHyHlKSXWal2Ur4Oi1YpQehSfefWiAoTbrUvo0L2kVCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-17T17:56:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-05-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1ba86bd-5c7b-4f64-992e-4d0b39322936",
"author": "Michele Myre Murayama",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWE2iTNfSDTg08g6EGZ9D2owDI_MV8QlMto9aNHlZZheir0oHqWTg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everyone that works there is so helpful and friendly. Nahim has served me several times, and has always been so kind and patient.\nI wish customer service was like this everywhere!",
"date": "2026-05-10T16:36:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michele,
Thank you for your kind words about our Mini Mall Storage team in North Van. We're thrilled to hear that you received such friendly and helpful service. Your feedback inspires us to continue providing excellent customer experiences.
We're looking forward to serving you again soon!
",
"replyDate": "2026-05-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aee30771-6765-44ee-8430-4c40a0338660",
"author": "Car Hermosa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYnFlx-WsD06ZI-407a2m1onm6D5ttOC7pSsmqtWFBfbBG1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience always with Nahim! He is very knowledgeable and helpful! very courteous as well. Great job thank job!",
"date": "2026-05-09T21:34:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Car,
Thank you for sharing your experience! Your feedback is invaluable in helping us maintain our high standards. We look forward to your next visit!
",
"replyDate": "2026-05-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92135e3d-857a-42d5-a567-ed69bdab2e98",
"author": "Ken Maude",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFi4EJyQ9_lT9m4HtTAY7ZUE4mPhFxaYMSSH5sye8TwgRXZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service by Tasniya!",
"date": "2026-05-07T18:04:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ken,
Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience. Your positive words inspire us to continue delivering exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26c3eb96-9078-4e52-83f6-607c925f3462",
"author": "Darren Mackay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKe6UXhC2nCVqVvmtNodWJjYCg0Z6NH9N9SAXaKw9POdo1aDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Incredible service from Tasniya. Great location.\nClean and safe storage.",
"date": "2026-05-05T21:14:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Darren,
Thank you for your wonderful feedback! Your comments are incredibly valuable to us as we strive to maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-29T19:20:20.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "a9e46e2e-a110-423f-9b37-ac61b24e05e3",
"author": "Paola Pacheco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUg5Ncqw7kEab-_U89YJFjqOixQBg7sNiVbMsfxcUGrSm31J36_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service, especially from Nahim, he was incredibly kind and helpful. The entire move-in and move-out process was fast, smooth, and hassle-free.",
"date": "2026-05-02T19:17:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paola,
Thank you so much for your wonderful review! We are thrilled to hear that Nahim provided exceptional service and that your move-in and move-out process was smooth and hassle-free. Your feedback is greatly appreciated and helps us continue delivering excellent service. We look forward to welcoming you again in the future!
",
"replyDate": "2026-05-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4cc359d3-4024-4b3c-91d1-43a0e025e87c",
"author": "Mekhti Huseinov",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQM376AXR20TGoWSO_rVjMrbi7IrJoLrczwwmEHSkDyaGNKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a very positive experience during my visit. Tasniya was friendly, helpful, and took the time to show me the storage unit and answer my questions. The facility itself is clean, organized, and well kept. I appreciate the great customer service.",
"date": "2026-04-27T00:56:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mekhti,
Thank you for sharing your wonderful experience with us. We are delighted to hear that Tasniya provided excellent customer service and that you found our facility clean and well-organized. Your positive feedback is truly appreciated and helps us continue delivering outstanding service.
We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T19:20:20.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "027d7bb6-4dcd-45fc-9098-4ea9de854e4c",
"author": "Larry Brennan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWT42YD515EvOFZQj2uUqCjSrSGPcY7Ad_g9rgGDHivv8gWk519=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-27T00:45:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-04-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5cf4e380-2471-4582-b45f-c5975b58e112",
"author": "Jennifer Snowdon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocID2QQRcdLCQwh0QfCJopoIg5q8BkpJo6kIabnv8Gvsi9ZGUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm extremely happy with Nahim. Very friendly, polite and so helpful. This place is spectacular. So clean and organized. I would highly recommend this place",
"date": "2026-04-24T21:19:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jennifer,
Thank you for your wonderful feedback! Your recommendation means a lot to us. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:20:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "19a26c5e-57b7-485e-b8b0-737a89eaf39d",
"author": "Alan Kuzma",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpLuC09k7cEx7eAyp24xD0c9nEq-fFjy5JabS6Ct1mB79pzVjq=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am very impressed with this Mini-Mall Storage Facility. I have had a unit here for over a year. Nahim has been excellent with helping me make some unit changes within the facility. He takes pride in his work and his communication is excellent! I highly recommend this location.",
"date": "2026-04-20T22:10:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Alan, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! See you next time!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "413efb13-1240-431e-96cc-7077d7b8fdae",
"author": "Alex Voth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJm9zu4fNfLg3VBv47pDo8ZjcFDwCBMzRHrUw8rT_UyZ7rQuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-15T20:47:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-04-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b65b6378-d756-4fd9-a6ae-0b540064062c",
"author": "Kasha Rudner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwTaV31b1X16uzo9hFPAV8x8KdxHafkbE5qerPGJJhxTz1-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best price in town, friendly and helpful staff Nahim and Tasniya were a great help with storage rental.",
"date": "2026-04-15T20:39:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kasha,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience and our team in North Van was able to assist you with your storage rental needs. Your feedback is invaluable in helping us continue to provide excellent service.
We look forward to serving you again soon!
",
"replyDate": "2026-04-29T19:20:20.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "099ce6e0-2a1a-4e98-aa27-84e2124e803d",
"author": "ER9",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUdo1zARqb2HwU6rf_nWWeDPUrsE0hVwb-8vn_-QQwR9xix_Yc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service provided by Tasniya. Very helpful and efficient",
"date": "2026-04-14T23:51:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us. We're delighted to hear that Tasniya provided you with great customer service and was helpful and efficient. Your feedback encourages us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6ff14bbf-1e6f-4336-af92-b782950a6a9e",
"author": "Brownie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzaoU3zly2c1ZerB59d9VUOeMfUb--L63CZ6QT9cEczVk9oLeR=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-14T21:32:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-04-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35235af2-32f1-4df6-8d60-564c7c7dba42",
"author": "Jeff Schulz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1JlTJ1Vtg0S_5CSibyypt3q9OhsLRpJ0fKiMBHKlBjTyVng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was very pleasant and helpful.",
"date": "2026-04-14T21:21:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeff,
Thank you for your wonderful review! We are thrilled to hear about your positive experience. Your feedback truly helps us recognize exceptional team members and continuously improve our service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78ce02f5-369d-4c3c-bcdb-ca4aa33b9e1f",
"author": "Mike",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuWtGN0HUJCUqbZSteqh9uakHphLkP7jDyMZkLAQGbugYgzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service received by Tashniya was impeccable, whatever she’s getting paid it’s not enough, normal U-Haul doesn’t give this must care and attention. Great asset to the company. Special mention to Nahim also, walked me out to the van to ensure all was correct before. A+ service.",
"date": "2026-04-14T17:17:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike,
Thank you for your kind words about the service provided by Tashniya and Nahim. We are delighted to hear that their exceptional care and attention made your experience so positive. Your feedback is incredibly valuable to us as it helps affirm the dedication of our team. We look forward to serving you again in the future!
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7fe5e9a-cea0-46e7-aa99-dd4e484c1290",
"author": "Matt Leadbetter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAw-kIEkjhvwztY5Bvnwhvc2DgPzN95HWX4lKoajeqD_zBkKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-14T02:34:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-11-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0129bfb5-98c3-4fa3-92c2-2cad2f95f008",
"author": "Lilou Ferron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxowbqDXb-xH4cdgIX9Bz3V2jMM_3Wbc533d1oKz4Z6VBlQjE3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was very nice",
"date": "2026-04-09T22:29:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We are delighted to hear that Tasniya provided you with great service. Your kind words motivate our team to continue delivering exceptional experiences. We hope to welcome you back soon!
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e59a543-b306-4c5e-9849-0ff6fd8efe5a",
"author": "Sofia Avril",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHk3XuY08eBThMeplbgqJAgvZV-ZO94-ETAIH70i5FOSQgJr0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was great and lots of help!!",
"date": "2026-04-09T22:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sofia,
Thank you for your wonderful feedback about Tasniya. We're thrilled to hear that she could assist you so effectively. Your input is invaluable in ensuring we continue providing excellent service.
Looking forward to seeing you again soon!
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17d77989-ac76-4c18-a7f0-acdb75951980",
"author": "Theresa K. Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4WruXT1yYJ8fzcP7TNqq8Hc7MojLl3ZjAlKECe71x5fcEQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such helpful staff and reasonable pricing.",
"date": "2026-04-05T02:08:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Theresa,
Thank you for your wonderful feedback. We're thrilled to hear that our staff was helpful and our pricing met your expectations. Your comments inspire us to continue delivering exceptional service.
We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "332e2674-3541-4baf-b871-06fccbc62239",
"author": "MahLea",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqFK80DZauPhSnDxB5nNTXuXkg3rcyvq35WkooqEtb97GaaPO4=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently utilized a storage facility that truly exceeded my expectations, and I want to share my experience.\n\nFrom the outset, the staff were amazing. They were not only friendly but also incredibly helpful, guiding me through the process with ease. Whether it was answering my questions about unit sizes or explaining the rental agreements, their positive attitude made a potentially stressful situation much more manageable.\n\nThe facility itself was impressively clean. Every area, from the hallways to the storage units, was well-maintained and tidy. This attention to cleanliness gave me confidence that my belongings would be kept in a safe and organized environment.\n\nAdditionally, the security measures in place were commendable. The facility was well-lit, equipped with surveillance cameras, and had secure access controls, which reassured me that my items were protected.\n\nOverall, I highly recommend this storage facility for anyone in need of extra space. With an outstanding staff, a clean environment, and top-notch security, it’s a reliable choice for all your storage needs!\n\nAshish youre amazing! Thank you for your help.",
"date": "2026-04-03T01:39:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello MahLea,
Thank you for sharing your delightful experience with Mini Mall Storage in North Van. We're thrilled to hear that our amazing team made your process smooth and stress-free, and that you appreciated the cleanliness and security measures we have in place. Your recommendation means a lot to us, and we look forward to serving you again in the future!
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3b95822b-2d0c-459e-869f-f469a773e845",
"author": "Rob Hoff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWAsSO68tYxZIxFgCE4DnvcfGmVYIwH79IgiIyju7Crf8jlVJX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya s very kind and helpful",
"date": "2026-04-02T20:31:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rob,
Thank you for your lovely review! We're thrilled to hear that Tasniya was able to provide you with such kind and helpful service. Your feedback is invaluable in inspiring our team to continue delivering excellent customer experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "96483bd4-5da4-4e65-b4be-a7d994ea1ba0",
"author": "Brian Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUriRR7LCqDv2E1GKeidfxhzt2DhbI8YnCdgmOJ9sv2wwLHTY_Z=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was very courteous, efficient and friendly. Clean and comfortable units and reasonably priced. Absolutely recommend doing business here",
"date": "2026-04-02T20:13:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brian,
Thank you for your glowing review! We're delighted to hear that Tasniya's courteous and efficient service, along with our clean storage units, made your experience a positive one. We greatly appreciate your recommendation and look forward to welcoming you back in the future.
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e07b64c8-945c-4898-8704-852db22d34f8",
"author": "LE3SA Music",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUN-g7SvtDWAmVIqfsqjsZ609EKTR2nCAcsrWqxu39kBob8wLcd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing place! Great climate control and love the easy access. Tasniya was so wonderful to work with, she set me up with a great storage locker highly recommend.",
"date": "2026-03-31T22:26:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We're thrilled Tasniya provided you with excellent service and helped you find the perfect storage solution. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "41cf18a9-5300-45d2-8ff5-d0f816cd5a84",
"author": "Shaun Finn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQIhmBtzTLhAc0jWe5aMGufrjPYIeFcVDs5unmUcBKWZOZguKJbw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had a very positive experience getting a locker from here. We had a lot of questions and were accommodated with each request. Nahim and Tasniya were really polite and helpful and it made our decision to rent a locker from here quite easy. It’s clean and seems quite secure.",
"date": "2026-03-31T05:34:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shaun,
Thank you for sharing your positive experience with us! We're thrilled to hear that our team in North Van were able to assist you effectively and that you felt confident in choosing Mini Mall for your storage rental. We greatly appreciate your feedback and look forward to continuing to provide you with excellent service. Please don't hesitate to return for any further needs.
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9e90aa81-5112-4537-a70a-1aa655047952",
"author": "Malyn Adoyo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUttJmLkgfjo2080eeIG2GMqAh6quqpZp4hQSNfpVW32ZLbpx-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service during our move is excellent! Thank you.",
"date": "2026-03-28T18:35:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Malyn,
Thank you so much for your kind words! We're thrilled to hear that our customer service exceeded your expectations during your move. Your feedback is invaluable to us and helps ensure we continue offering exceptional service. We look forward to assisting you again in the future!
",
"replyDate": "2026-04-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c21bf58-b140-46ad-b764-3eff53047332",
"author": "1j9 HD",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJnEg05btpX_0emFbgFkn7OWZ3J1WRojh-hZbMQpKHJ3Ik0SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and good customer service from Nahim gave me free locks when needed - Owen",
"date": "2026-03-27T23:37:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're delighted to hear that Tasniya provided you with excellent customer service. Your positive experience is invaluable to us and helps us to continue delivering top-notch support. We look forward to serving you again soon!
",
"replyDate": "2026-03-29T19:20:21.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b4521be6-2cba-43f5-95a9-19c029406630",
"author": "Nima Falah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtbVRG62KIN9j6TiOGvdcdl9KYCHX0W7s81Vex_s5rC0s0NWDs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-25T20:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-03-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4affa1c-8517-47bc-8cf0-c9b97ffa3b1b",
"author": "Desiree Trudell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAv4ltsaqtPhwWG5aLrEgChLqFdH7tMb0u3mEpUzM2CNv1ZA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Tasniya was wonderful and very helpful. The only reason I’m not giving 5 stars is because the office space smelt strongly of chemical fragrance air freshener. This may not bother everyone, but I am allergic and felt sick the remainder of the day after spending time there.",
"date": "2026-03-24T14:56:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Desiree,
Thank you for highlighting the exceptional assistance you received from Tasniya. We appreciate your feedback as it helps us to improve our environment for all guests.
",
"replyDate": "2026-03-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe46fd1a-e655-4ca7-9ce8-71a1f9ac58e5",
"author": "Racoon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXAdubakH9TZzGsf32cKOPLXPEFuaDBY4Zd7GkVQp19tFkxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience with this storage facility. Everything was well organized, clean, and easy to access.\n\nI especially want to mention Nahim — he was extremely helpful, friendly, and professional throughout the process. He took the time to answer all my questions and made everything smooth and stress-free.\n\nHighly recommend this place, especially because of the excellent customer service!",
"date": "2026-03-23T21:53:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful experience with us! We're delighted to hear that Nahim made your visit smooth and stress-free with his service. Your high recommendation and feedback inspire us to continue providing top-notch service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T19:20:21.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e076a18a-2dee-41f2-98e5-c06b2c04750d",
"author": "Nathalie González",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd9tXGMRck5vx-k44yvf_17fbfhcjnQFKsREFTEeSgCwP8-Lkz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was really helpful! Great customer service.",
"date": "2026-03-22T22:49:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nathalie,
Thank you for your wonderful feedback about Tasniya's assistance. We're thrilled to hear that you had such a positive customer service experience. Your kind words motivate us to continually provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fa35c084-d5d3-4508-bf20-4baa36f8aad0",
"author": "Michael Wong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_EEqv-23bAd4WZML1DbNCaFqh3MMeYUKL2gNN7kBU13MLLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was quite helpful and friendly and recommended money-saving options for me. Great service.",
"date": "2026-03-19T22:36:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for your wonderful feedback about Tasniya's assistance. Your feedback motivates us to continuously provide outstanding service.
We look forward to welcoming you again soon!
",
"replyDate": "2026-03-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e3f976a-f31b-4db4-a337-950636b63b9d",
"author": "Sonia Bouchard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSW3Oitax89_a5bYxZoZaNguSrUU8F3cFiyHpg0WJWsFP0Eg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage locker, good communication, easy to access and in a safe neighborhood.",
"date": "2026-03-16T21:03:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sonia,
Thank you for your kind words about our storage locker! We're delighted to hear that you appreciated the easy access, communication, and safe location. Your feedback is invaluable in ensuring we maintain high standards for our customers. We look forward to welcoming you back in the future!
",
"replyDate": "2026-03-29T19:20:21.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1054e3e8-e856-4733-99f1-9416d7bf8c08",
"author": "Roland Joachim",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKFf3MWUkSR1g9SXLwF4cLAGu_5uVGozHWm3K2squzdNcWsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "OK, this in my first ever storage facility review and only because of the exceptional service we received from the manager Nahim... A very well run and super clean facility absolutely worth checking out.",
"date": "2026-03-16T18:40:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Roland,
Thank you for sharing! We're thrilled to hear about the exceptional service you received from Nahim. It's wonderful to know that you found our facility to meet your needs. We value your feedback greatly and look forward to welcoming you again.
",
"replyDate": "2026-03-29T19:20:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fa35f30d-d8e7-406f-9c1b-3f10a3b71790",
"author": "Ali Sinawi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3Ghw7KOPx3PCwrYeSH9sYphup7CIvjQBgFA6O71ZC4ndgUnuyWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience and service from Tasniya",
"date": "2026-03-13T00:08:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ali,
Thank you for sharing your positive experience with us. We're thrilled to know that Tasniya provided you with excellent service. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you back again soon!
",
"replyDate": "2026-03-29T19:20:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "695e41c1-b560-4592-a3c4-bc581c721e47",
"author": "Nancy Roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDFIUzS3dD5bJXb517vfEP39XzfNhvYIc__MLHnQe7veM3iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from the whole Mini Mall crew and especially Tasniya in helping me today !",
"date": "2026-03-08T19:40:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nancy,
Thank you for sharing your positive experience! We're thrilled to hear that our Mini Mall team, especially Tasniya, provided great service during your visit. Your feedback is incredibly valuable to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-03-29T19:20:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d57201f6-ea7b-491c-ba44-65a2ea6374aa",
"author": "George Hartjoulakis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVT7JHtj_g2EoeR5YFeATtCNSNaoTpjPuTwCxj9f61llLOIBfq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim was very understanding and was extremely helpful in helping me with getting the unit that I needed to put equipment away. He is very experienced and coordinated on what to make sure to help my needs when I had a problem as well.",
"date": "2026-03-05T01:25:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi George,
Thank you for your wonderful review! We're thrilled to hear that Nahim provided the understanding and support you needed to find the right unit for your equipment. Your feedback is invaluable in helping us maintain our high standards of service. We look forward to assisting you again in the future!
",
"replyDate": "2026-03-29T19:20:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "766071e3-b132-4685-96a2-aace15085c42",
"author": "Kitty Liu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUymvgiop2vO3lfvUpTKxhu96JxKSABTsz339rv3StTAvqex8xf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-02T19:49:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-03-29T19:20:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c2b444f-3808-46b4-8eeb-e9e65b19f5c8",
"author": "Helena Luciano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH959KRUSrYCgafSzr0GM5PPPpjrYaG5tkhcUOBacJjCcfqpY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tasniya was great help and always available to answer my questions. She set me up asap and broke down the pricing for me which was confusing at first. Thanks Tasniya!",
"date": "2026-02-24T23:50:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Helena,
Thank you for your wonderful feedback about Tasniya! We're thrilled to hear that she was able to assist you promptly. Your kind words motivate us to continue delivering excellent service, and we hope to welcome you back soon.
",
"replyDate": "2026-02-28T19:20:22.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "566f3324-2236-41b8-b9e8-3f3fa1705fd3",
"author": "Dillon Abs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSlEF2rC_P4dLeIYVMNaeq39aD28o_47p8ylzQAQWu4NdNDHqn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was great! Very helpful - I really appreciate it.\n\nWould recommend. Easy to set up and good prices.",
"date": "2026-02-23T18:45:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dillon,
Thank you for your wonderful review! We're thrilled to hear that Tasniya was able to assist you so well and that you found our services easy to set up with good pricing. Your recommendation means a lot to us and helps us continually improve our offerings.
We look forward to serving you again soon!
",
"replyDate": "2026-02-28T19:20:22.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3468efbd-8734-4326-b62e-5f270278fa8a",
"author": "Sandra and Myles Richmond",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcw9b5b3tY9ADSC8HC2105JwL-xzpAMvlS4fBgZK7XvG3Nz9r7=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is clean and the staff is professional and friendly.\nNahim is worth more than 5 stars for his customer service and patience with explaining all options.",
"date": "2026-02-22T23:01:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled to hear that you found our storage facility clean and our staff professional and friendly. Nahim will be delighted to know that his exceptional customer service made such a great impression.
Your kind words inspire us to continue delivering excellent service, and we look forward to welcoming you back soon!
",
"replyDate": "2026-02-28T19:20:22.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2df6e14d-d8cc-441d-ab17-9c3cbd5035d2",
"author": "Carla Keffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlpj_pX6a1qSnUC-NiD3Z3lixNub9wqteGeqg3b4ppga9yZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at Mini Mall Storage were fantastic! Great customer service, very responsive to our needs, friendly and efficient.\nThe units are clean, well laid out and easy to access.\nI would highly recommend using Mini Mall Storage!",
"date": "2026-02-15T03:01:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carla,
Thank you for your wonderful review! We are delighted to hear that you had such a positive experience with our staff and found our facilities to meet your expectations. Your recommendation is highly valued, and we look forward to serving you again in the future!
",
"replyDate": "2026-02-28T19:20:22.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "64ad2708-9295-43f1-a114-18ce4f657634",
"author": "George Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeuNnxEuJ8_sUj1Nrpb9wyS8wp9g14WltOkYOOJFp-kFphgw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tasnia was very helpful and quick. Thx",
"date": "2026-02-11T00:41:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello George, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d951522d-2b64-4535-93ee-e73d0b091428",
"author": "amir n",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfmFIXkAtk3dhEieZDyvm7CnU77w5TvQpFqvek5HiwGKm9vA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience at Mini Mall Storage, mainly thanks to Nahim at the reception. He was very professional, friendly, and patient, and took the time to clearly explain everything and answer all my questions. The whole process was smooth and stress-free. Excellent customer service and a very positive first impression. Highly recommended!",
"date": "2026-02-03T01:51:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amir,
Thank you for sharing your wonderful experience at Mini Mall Storage in North Vancouver! We're thrilled to hear that Nahim provided exceptional service and made your visit smooth and stress-free. Your positive feedback is greatly appreciated and motivates us to maintain high standards of customer care. We look forward to welcoming you back in the future!
",
"replyDate": "2026-02-28T19:20:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32458ded-6d3c-473a-a5c1-e7773337551c",
"author": "Sanjana Zaman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCBUDGTYB3jFjLXrtDk31Nu9N6Cz9DrScB43zsft9Gs4c5ZbsJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Loved my experience at this storage location. The place was clean, easy to access, and felt very secure. Tasnia was so helpful and friendly, she made the whole process quick and stress-free.",
"date": "2026-01-19T19:50:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Sanjana! We're thrilled to hear that you had a great experience with us at Mini Mall Storage in North Vancouver. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-01-29T19:20:22.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "cb18ccaf-61c7-4138-bca7-c2000d05ed68",
"author": "Mark Richard Mosqueda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxIDlWPlFHSpmU6uo7PFyenl6g_C9nH4OjzaaK2OWBxbQF3iM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for the help Nahim! Good service!",
"date": "2026-01-19T00:47:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mark,
Thank you for your kind words and for acknowledging Nahim's excellent service. We're thrilled to hear about your positive experience. Your feedback motivates us to continue delivering top-notch service to our valued customers.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-29T19:20:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51e6c20e-bc40-406a-8007-2618d6c97b70",
"author": "Tarie Tennessey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzsHDLHUdAGBOuEDqJCNTGdptMVlrC2mcKmGMVwbJOs3hwuX6D=s64-c-rp-mo-br100",
"rating": 5,
"text": "It’s early to leave a review for the space itself but I’ve had positive interactions with Nahim and Tasniya, so that’s a good start. I hoping the security and theft problems have been worked out, that I read about in the reviews. Only time will tell.",
"date": "2026-01-19T00:35:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tarie,
Thank you for your thoughtful review. We're delighted to hear that you had positive interactions with our team in North Vancouver. Your feedback is invaluable to us in improving our services, and we're committed to addressing any security concerns. We look forward to exceeding your expectations in the future.
",
"replyDate": "2026-01-29T19:20:22.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "043d9b22-9d24-4db8-b776-982309513c43",
"author": "Tatiana Wensley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBujE0x80x88Kzl7wzl9G6APVx0Lc_allf-CNbkeiAM9H_oQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim, it been and incredable kind person to help me with the process, getting a locker.\nthis place is amazing, clean and organize. very convinience location.\nThank you for all your support.\nTatians",
"date": "2026-01-19T00:12:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tatiana,
Thank you for your wonderful review! We're delighted to hear that Nahim was incredibly kind and helpful during your process and that you find our facility amazing and conveniently located. Your feedback motivates us to maintain our high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-29T19:20:22.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "a6919d28-8058-43a4-ab18-9336928e0d73",
"author": "Ilya Viryachev",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnT27YpZ6FwMAtXwNskaDRUhY3zkY-NIjGuo4M68EPWvAj3w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy set up process. Thank you, Tasniya!",
"date": "2026-01-15T23:52:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ilya,
Thank you for your kind words about the easy setup process. We're delighted to hear that everything went smoothly. Your feedback is invaluable in helping us continue to provide excellent service. We look forward to serving you again soon.
",
"replyDate": "2026-01-29T19:20:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efc0a6be-357c-4b81-876c-0053a49b28a2",
"author": "Trudy Urq",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrX87HIzozMW8No6RzuIzkAlmgzsKD0OKI4lA5jIb92Mvwlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasnia was very polite and helpful. Glad she was here to walk me through the process!",
"date": "2026-01-14T21:38:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Trudy,
Thank you for your wonderful feedback! I'm delighted to hear that Tasnia was polite and helpful in assisting you through the process. Your comments help us to continually improve our service. We look forward to welcoming you back soon!
Warm regards.
",
"replyDate": "2026-01-29T19:20:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eaf53f8c-980e-4a37-8d84-1c857c6f1e5c",
"author": "Alex Bourque",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBWnArx0x-SUzn_f-ww2ceg9ab28KUoHzMOhvf0QjPKvuv5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was very helpful",
"date": "2026-01-13T23:31:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alex,
Thank you for your kind words about Tasniya's assistance. We are thrilled to hear she made such a positive impact on your experience. Your feedback helps us continue to provide excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-29T19:20:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e58c50a6-0025-4f7a-b867-7300931be766",
"author": "Diane Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6kbrTfO1HO06pedRK4qD-VgMQEFYl9ecdj47hMItdzSnKyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim was very helpful and I was very happy with the unit I was able to rent.",
"date": "2026-01-09T20:38:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Diane,
Thank you for sharing your positive experience with us! We're thrilled to hear that Nahim was able to assist you and that you are pleased with the unit you rented. Your feedback is greatly appreciated as it helps us continue providing excellent service. We look forward to welcoming you back in the future.
",
"replyDate": "2026-01-29T19:20:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1d6878ef-f587-47c2-8a9a-30ab3a8163c0",
"author": "MD",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyD6TJXOipISNXXI6YTSUGNayMPZLu4cfgPSoSgv1eYQua7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Taniya and Nahim at Mini Mall Storage was very pleasant and both are very professional, thorough and helpful in the process of acquiring a rental unit for storage. Outstanding customer service. I would strongly recommend this business to anyone for personal or commercial storage.",
"date": "2026-01-08T19:25:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with our team at Mini Mall Storage in North Vancouver! We're thrilled to hear that their professionalism and helpfulness made your rental process smooth. Your kind recommendation means a lot to us, and we're grateful for your support. We look forward to assisting you again in the future!
",
"replyDate": "2026-01-29T19:20:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d3854a12-a0c5-454e-bb25-e839e58b5386",
"author": "Jesse Angel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINzt7ocSnj8NKGsWDMhe9CG8ZXa8dYnD0RuP8oDrY2d9FR6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was very helpful. Happy with the facility.",
"date": "2026-01-07T19:17:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jesse,
Thank you for your wonderful feedback! We're thrilled to hear that Tasniya was able to assist you, and that you are happy with your experience at Mini Mall Storage. Your positive experience is important to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-01-29T19:20:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97eea765-704f-4d92-9809-c1ee720c0d8c",
"author": "Don Curl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6kHkC9YgkGiwVQInyczT6lOcimMe4a0hMSEi_08w275QHxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful and always greeted me with a smile good bunch of guys give him a raise and thank you",
"date": "2026-01-02T22:29:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Don, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! See you soon!",
"replyDate": "2024-06-29T19:20:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8731183b-a8aa-465f-969e-f183f613d9e1",
"author": "Andrea Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAkHHImXIeF-_VAMTNJa2BIGNLS41oy5CO_c5uGTQ0ztVoTqb1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim was very helpful with arranging my storage unit - on the big move day also helped me to sort out the moving truck. So far, I’ve found the storage facility to be clean and organized. Thank you Nahim and Mini Mall Storage!",
"date": "2026-01-02T17:52:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Andrea,
Thank you for sharing your positive experience! We're delighted to hear that Nahim was able to assist you so effectively with both your storage unit and moving truck arrangements. We're thrilled to know you find our facility clean and organized. We look forward to serving you again in the future!
Best regards,
Mini Mall Storage - North Vancouver
",
"replyDate": "2026-01-29T19:20:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b89525cb-e75b-41de-96ca-705fca125a67",
"author": "DJ M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVW5gCBurT_E8rvlBTZ2dv8VWWRDT6aJLkXD5D1Y3EbiFupg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Tasniya was very helpful and responsive.",
"date": "2025-12-30T19:48:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful review. We're thrilled to hear that Tasniya provided you with great service and was helpful and responsive to your needs. Your feedback is valuable to us and encourages us to maintain our high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-29T19:20:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "41796238-6819-4b92-a390-afa5d7b61498",
"author": "Dante A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYy2_j4G1NURsr7qKANekKHzRhv9X2MbKOexHk78OXMkpUVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm from Richmond Elevator and he shaw me around the Elevator to check what I need to do thanks for your help and you are the best 👍",
"date": "2025-12-30T18:33:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dante,
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team showing you around and providing assistance. Your feedback helps us continue providing exceptional service.
We look forward to serving you again!
Mini Mall Storage Team
",
"replyDate": "2026-01-29T19:20:27.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "b3ae839a-5771-4886-9f65-f815824a39a9",
"author": "Simon Evison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhy-0_Xw90-RTEvavklYjArw7Cg8lAL3ToK3YfJOiEuDASdg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Taniya was helpful.",
"date": "2025-12-30T18:29:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Simon,
Thank you for sharing your positive experience with Tasniya's assistance. We are thrilled to hear she was helpful to you. Your feedback is invaluable in helping us maintain high-quality service.
Thanks from all of us at MIni Mall Storage.
",
"replyDate": "2026-01-29T19:20:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "baeddffc-78e5-4b05-8cbc-37ef314c89fe",
"author": "Jessica Clarke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoQ-RhSBvvUMwvW-EIVnBxKDtGDiFLCbYN5340CvP_loPp0g=s64-c-rp-mo-br100",
"rating": 4,
"text": "Nahim was very helpful in setting up my unit. He made the process very easy for me. He was friendly and professional and answered all of the questions that I had.\nThe building was very well kept and clean.\nI found the place quite difficult to navigate and there were not many signs of where the elevator and stairs were.",
"date": "2025-12-30T16:55:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica,
Thank you for your review. We're delighted to hear that Nahim made the setup process easy and that you appreciated his professionalism. Your feedback regarding the signage is valuable and will help us improve our navigation for guests.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-29T19:20:27.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "cd2b5cf6-2274-4d43-9394-266c96778a63",
"author": "jing wang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_pOotdLlLh0G5Dk3h9_xj5q3atC6slFml_hBEw0Pl-NxVEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a really good experience with mini mall. For the 3 months promotion,I love it. Tasniya is kind and helpful.",
"date": "2025-12-30T00:26:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jing,
Thank you for sharing your delightful experience with us at Mini Mall Storage in North Vancouver! Your feedback helps us continue to offer exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-29T19:20:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e03c5bd4-8272-466c-93ef-580e087d1c2c",
"author": "L.A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKR6mPUyfV0bEYPif30itBEbgN4h8y9p9IOGNhCTmu2BsaLC_U=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-29T22:55:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-01-29T19:20:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a879a9ac-703f-4b84-ae33-4f5d62d54b24",
"author": "Marc-Antoine Céré",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8E1b9zsHE9nqcR4E8lauldTKRxJdAGuU84Om3ZevVGYY8tA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-26T20:57:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-12-29T19:20:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9dc79665-1dae-46f3-84ee-3e860d03f2e4",
"author": "Joshua Rusnak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMNxN92Xa9hFpSholKdSuKE2Iz12MMuPdkYwklj68AWLfG9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim was very helpful with renting me a storage unit and also a U-Haul truck. He helped make the process straightforward, and was very professional. I really appreciated him, I appreciate his effort and I would definitely recommend mini mall storage. Also he’s an excellent cleaner. 😃😃",
"date": "2025-12-25T03:43:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joshua,
Thank you for your wonderful feedback! We're delighted to hear that Nahim provided such helpful and professional assistance with your storage unit and U-Haul rental. Your recommendation means a lot to us, and we'll be sure to pass on your compliments to Nahim about his excellent service and cleaning skills.
We look forward to welcoming you back to Mini Mall Storage in the future!
",
"replyDate": "2025-12-29T19:20:27.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "85b7343e-e675-4ce2-bd2f-8fd1fb5a5a18",
"author": "Arkin A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTIBH6lvl-UQpcQ6yo_2-9_1g_PVzeaZZx9orNT7PFHoNsJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim was wonderful. He was very helpful with everything i ask .thanks a lot guys",
"date": "2025-12-24T20:01:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Arkin,
Thank you for your fantastic review! We're thrilled to hear that Nahim was so helpful and attentive to your needs. Your feedback is invaluable in helping us maintain high-quality service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-29T19:20:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3d493d42-8fb6-4b3d-b9ee-932badab0136",
"author": "Noor Barrerew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV0lezqd6ubF0SOlN-HhAP9AbRxjd99fuSF5Cg0W44V-fZDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was incredibly helpful and kind today. She explained everything clearly and made the whole process smooth and stress-free. I really appreciate her support and professionalism. Thank you, Tasniya!",
"date": "2025-12-22T00:43:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Noor,
Thank you for your wonderful review. We're thrilled to hear that Tasniya provided helpful and kind service, making your experience smooth and stress-free. Your feedback is invaluable in helping us maintain high standards of professionalism and support.
We look forward to welcoming you back soon!
",
"replyDate": "2025-12-29T19:20:27.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d487a8ab-cce4-4b56-91ca-d3205f220dcf",
"author": "Andrew Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_Dn1tfOi-4kWZs-TdqR3lf5VZ1E-DcH9KBG2-OBHFLn_tAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was great to deal with. Very helpful and extremely friendly. No rush to get me in, get me out. Will return!",
"date": "2025-12-21T20:43:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Andrew,
Thank you for your wonderful feedback about your experience with Tasniya! We are delighted to hear that her helpful and friendly demeanor made your visit enjoyable. Your feedback helps us continue providing excellent service, and we look forward to welcoming you back soon.
",
"replyDate": "2025-12-29T19:20:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "537e8780-4321-46bf-9591-77318c282fb2",
"author": "Rita Eustergerling",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKh9a9ji665ET_VGA4dKcpVRN9TASgwM2Tvn-0mKNUKNuSsqQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nahim could not have been more courteous and helpful. In a culture where being of service has been lost, it is not lost here. To add to a great experience with the front desk, the facility is very clean and the prices fair.",
"date": "2025-12-21T04:56:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rita,
Thank you for your wonderful review! We're thrilled to hear that Nahim made your experience exceptional and that you appreciated our service, cleanliness, and fair pricing. Your feedback is invaluable in motivating us and maintaining the high standards our guests expect. We look forward to welcoming you again soon.
",
"replyDate": "2025-12-29T19:20:27.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f7dd65b6-9b04-4d01-85bf-b4a0ddcbd3c7",
"author": "Arash Sj",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYKxxxpEvd6ArUNveR-_wX7CtPML42IkLOHhb3X4PHMqKn1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim help us to do everything very simple and act very professional",
"date": "2025-12-20T00:36:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We're thrilled to hear that Nahim made everything very simple during your experience. Your feedback inspires us to continue delivering exceptional service.
We look forward to welcoming you back again soon!
",
"replyDate": "2025-12-29T19:20:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c63d567c-defd-4444-a9ff-bb1546226168",
"author": "Shadi Sarafan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIkB9vzA5Xp2uL5OcZot1ZwN1-EN8rE2B4bcRgJURqfrofGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service and very helpful.",
"date": "2025-12-19T21:16:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shadi,
Thank you for your wonderful feedback about our service. We're thrilled to hear that you found our team very helpful. Your comments inspire us to continue delivering exceptional experiences. We look forward to welcoming you back soon.
",
"replyDate": "2025-12-29T19:20:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0471c3c4-31dc-4e46-8641-48a777f75416",
"author": "Nicole Arkoncel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3Bmjv5Dw3Sv5cTfPN6jeZhEWpYnM1VKR3NJct53IYPdNHIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We were helped by Tasniya and she was very helpful. She helped us right away, showed us how to get in and out and explained and answered all questions.",
"date": "2025-12-11T00:36:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nicole,
Thank you for sharing your wonderful experience. We're delighted to hear that Tasniya was able to assist you promptly and effectively. Your feedback is invaluable in helping us maintain high service standards. We look forward to welcoming you again soon!
",
"replyDate": "2025-12-29T19:20:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "08387faa-13d2-4605-86ea-d7dd62ffb13a",
"author": "Patrick Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFZalGpuk7XT_0jgaA2l7y5Wig37Qxd186Ku-YV3uTxBd7UA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and friendly staff",
"date": "2025-12-06T22:03:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patrick,
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our service and found our staff to be friendly. Your comments inspire us to continue delivering excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-12-29T19:20:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a7229b5-eaca-49df-b1c8-45fa18bbb283",
"author": "Kerry Wasilka",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6ZD9XEDicHs8uVEc2NNxrLeSlvARV6Pfj7ttPI6q8TgmNsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent staff and very easy. Highly recommend for all your storage needs.",
"date": "2025-11-18T18:26:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kerry,
Thank you so much for your wonderful feedback! We're thrilled to hear that our team made your experience easy and enjoyable. Your recommendation means a lot to us, and we're here to assist you with all your storage needs anytime.
",
"replyDate": "2025-11-29T19:20:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "43e2c115-b83c-4c28-8e36-d0baf1ca5e07",
"author": "KS Yoon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVofowR7m080eEyXCdQ0sXpiIHn_Rxt3QV1emXGpEwOkbaGkqW4=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been using this storage for almost a year, and it has been excellent. The great accessibility from home, clean and well-maintained facility, and friendly staffs make it convenient to use anytime. Tasniya is super kind and explains everything clearly, which was especially helpful during my recent renewal. Highly recommended!",
"date": "2025-11-15T08:38:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We are thrilled to hear that you've had an excellent experience with our storage facilities and that our team's efforts, especially Tasniya’s, made your renewal process seamless. We're grateful for your recommendation and look forward to serving you for many more years.
Best regards,
",
"replyDate": "2025-11-29T19:20:27.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d94f4e9d-8fb6-4d84-8ede-94a85587a080",
"author": "Matthew Bullock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU1VtMv0tv5q_69-Qy0WTEXyLCTq3CvSZKi07lr4XkFlmmOW2tfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage, clean and easy access. Tasniya was super helpful.",
"date": "2025-11-15T00:31:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Matthew,
Thank you for your wonderful review! We're delighted to hear that you found our storage clean and easily accessible, and that Tasniya was able to assist you effectively. Your feedback is invaluable in helping us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-29T19:20:28.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "90c756fe-582a-4d54-a7bd-6372bdd6f27c",
"author": "Sarah Milsted",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7hcz0PDex6yEML37wrKRllx05V3ck8XdM2RI9_DuPC5CxGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-12T23:36:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-11-29T19:20:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d16b9acb-94e9-449f-9d76-8f33dc3ce907",
"author": "Alexandra Jindal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0Gg4EkLDalkJfqHzqLZfraOy4OxnAc6JEqBjO_Hzp6TeXXw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks Tanisya!",
"date": "2025-11-10T20:21:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alexandra,
Thank you for your 5-star review! We're thrilled to hear that Tanisya provided you with a great experience. Your feedback is greatly appreciated and helps us continue to improve. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-29T19:20:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59af266a-81a5-4f22-9ee5-70169024b9ed",
"author": "Sophie Weber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIG8rQNf234MFpFPyTWQKlCcISoRu_Gw3ww3DrrZDZIgfNzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service at Mini Mall Storage this weekend. Nahim was so friendly and helpful when picking up and dropping off the U-Haul rental. Highly recommend!",
"date": "2025-11-10T03:41:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sophie,
Thank you for sharing your experience at Mini Mall Storage! We're delighted to hear that Nahim provided you with such friendly and helpful service during your U-Haul rental. Your recommendation is highly appreciated, and we look forward to welcoming you back in the future!
",
"replyDate": "2025-11-29T19:20:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "336b8a9c-14e4-4d77-8b1d-954b267e729b",
"author": "Harold Paule",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrweZXyS5Hp69MwzGCjw2miDpVOFU5u1Ow_yxjJRH98PtTXee4=s64-c-rp-mo-br100",
"rating": 5,
"text": "nahim was really helpful and friendly. showed me around and guided me through the whole process. thanks",
"date": "2025-10-26T20:56:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Harold,
Thank you for taking the time to share your wonderful experience. Your feedback is invaluable in inspiring our team to continue providing exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0d524aeb-5c14-4b2b-b83a-e3a7ea05e30e",
"author": "Fatima Calaycay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9VzmjQO7EHvXtBc9S4pfp9mHK2688YFESm8T49NeTX7BgTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Understandable and clearly explainable",
"date": "2025-10-25T00:13:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Fatima,
Thank you so much for your positive feedback! I'm delighted to hear that you found our explanations both understandable and clear. Your insights help us ensure we maintain this level of clarity.
We look forward to your continued support and hope to serve you again soon!
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "415dd3c2-5217-4ce0-b28f-8e44aa7b072a",
"author": "Justin Karasick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6ISkNsG3ybRxC2XCJi8JvHwCEqgj-Y_mcRdAQ68tmHpuf8rpN=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-20T19:11:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "034e788f-c852-47af-948f-37bf23ec07da",
"author": "Dieter Stenschke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8BAC6FCgOy_jOxJSImEYe_LFy2ORVBpj9iE2qA9ckndO3TQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "You do not have a Six’s star to do justice to Tasniya ‘s and Nahim’s\nService and attention to details.",
"date": "2025-10-20T18:19:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dieter,
Thank you for your kind words and the wonderful five-star review! Your feedback is invaluable to us and motivates our team to continue delivering exceptional experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "258894c5-eae7-44bb-9e11-e1768b80cf52",
"author": "Bryan Krag-Hansen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6TFg_o8cRwnfyiczr-uo5U7NMAF-i59Lf96KeMn6GPA0MtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was amazing and extremely helpful",
"date": "2025-10-19T18:50:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bryan,
Thank you for your wonderful feedback about Tasniya. We're thrilled to hear that she provided you with amazing and extremely helpful service. Your feedback is invaluable in helping us continue to improve and deliver exceptional experiences. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a1a0f31-7ea3-484f-9dbd-2a58357318b6",
"author": "Marina Gordiyenko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtNB-TG6325-cTikWJ-RJrJXqtk2EnkUtiGHs7LMVQiUUyOw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice, clean, and easy to access facility. The staff was very nice, easy to deal with, communication was always prompt, effective, and respectful. The price was competitive compared to other nearby storage places. Overall, it was a very pleasant experience. I don’t need storage at the moment, but if I ever do again, I wouldn’t look anywhere else.",
"date": "2025-10-19T16:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marina,
Thank you for your glowing review! We are thrilled to hear that you found our facility nice and clean, and that our team provided prompt and respectful communication. We appreciate your kind words and are delighted you had such a pleasant experience with us. Your feedback helps us continue to provide quality service, and we look forward to welcoming you back if you ever need storage again in the future.
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "f72f6e5b-7487-4723-84f0-ee2b6c16b4c8",
"author": "Siavash",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVBAMmNB3Bs8lzB9JU9zwOOzhVpm9CQD95NYxu3hKu7W5fTeE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service and Prices. Tasniya was very helpful. Highly recommend them",
"date": "2025-10-09T19:07:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Siavash,
Thank you for your wonderful review! I'm delighted to hear that you found our service and prices excellent, and that Tasniya was able to assist you effectively. Your recommendation means a lot to us, and we look forward to welcoming you back soon.
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5f221898-ea0b-4e00-97ca-128773ef0f4c",
"author": "Shirazeh Dabiri",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_CM1ou84ZzMkgLkK93tQhCyeLV3yb2Ng4i7_Y6lpdimWYBTLc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-10-07T17:04:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9bc6119-3d37-4515-b29f-31fb9846fb6c",
"author": "Dev Heebon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWblNWc_ycXWIYHwAZe2iay5YrnHbw5Ilm2cu1EH6RdyUGKVo8RvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent work and great professionalism by Darren , He knows what he is doing and very customer first oriented",
"date": "2025-10-03T00:15:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dev,
Thank you for highlighting Darren's excellent work and professionalism. We are proud to have team members like him who prioritize our customers. Your feedback is greatly appreciated and motivates us to maintain high standards.
We look forward to serving you again soon.
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a8489ec-f765-4697-b9ae-831935ffced6",
"author": "ROBSTER POLK",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYvzWVjIR0VUafjakuf3_garQYViClGZsiash0T1bv9OjO6We5AA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya, great job",
"date": "2025-10-01T23:25:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your feedback! Your positive words inspire us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "912f7e50-5346-4da3-92bb-7e149e89ad84",
"author": "rodrigo servando rincon reyna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIf-h9rlwoI5UPD1IbKZEEmpe82mkDV_fkuYWwp9bonyywXZA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks for all the staff specially for Tasniya for helping during this time",
"date": "2025-10-01T21:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rodrigo,
Thank you for your kind words! We are thrilled to know that our team made a positive impact on your experience. Your feedback inspires us to continue delivering exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88328e10-e7ac-4e74-855f-de97551381b4",
"author": "Irene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdraj38VhdIf0E7c5iLkgb-LIedTrIP87VXn3_stSy09T-yA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim helped me and my friend move in—we share a locker—and he was very kind and provided excellent customer service. On my second visit, I noticed how clean the washroom and loading bay were. Nahim was actually cleaning them himself, which really shows how much he cares about the place.\nThe only thing I didn’t like was that a U-Haul truck was parked in front, making it a bit hard to get into the office. Also, we used to be with Mayfair Self Storage and we kind of miss the vending machine they had there for buying drinks.\nOverall, great service and a clean facility. Nahim does a great job!",
"date": "2025-09-30T21:39:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Irene,
Thank you for sharing your wonderful experience! We appreciate your feedback about the truck parking and the vending machine, as it helps us improve. We're delighted to know you had a positive experience and look forward to welcoming you back soon.
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8e2b2dfd-6f9c-4c3b-8f9b-898ab8e568f0",
"author": "Mauricio Chaires",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIazun-Ov6pLLPeaxuXplkQytBT5hhey6sNePCdg-aPGPbFnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a problem with the App was a big problem, tanks Tasniya she was very frendly and help us with all",
"date": "2025-09-30T20:13:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mauricio,
Thank you for sharing your experience with us. We're thrilled to hear that Tasniya was able to assist you effectively and resolve the issue with the app. Your feedback encourages us to continue providing excellent service. We look forward to welcoming you back in the future!
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "295afe9c-cdaf-4659-b9ef-40440c49053e",
"author": "Jorge Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJFVxLPu6PQsJwKJDkLEWNtCP4JXIxFsIKeRcNrjgjFgWofQppbg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tasniya was an awesome help! And super friendly.",
"date": "2025-09-30T19:43:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jorge,
Thank you for your wonderful review! We're delighted to hear that Tasniya provided you with excellent and friendly assistance. Your feedback motivates us to continue delivering great service. We hope to welcome you back soon!
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b742516b-88c2-499c-92ff-4285c4693808",
"author": "Fran M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzLNYzAvgUJ5Vl70vLI6Yb6KjOMOs_R2kxdx9RybJzhjkHyEVK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service from Tasniya!",
"date": "2025-09-30T19:05:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Frances,
Thank you for your wonderful feedback! Your kind words inspire our team to continue delivering excellent experiences. We look forward to serving you again soon.
",
"replyDate": "2025-10-29T19:20:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2ddffc8-1fea-4c50-a0be-5b4c7ddb93cd",
"author": "Mike Jansen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHrguHaVVr7TI_j6u50lHHmTs60Z5uIWeTRdgi2GGPYfeGILnV=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very secure, maybe a wee bit to much. A lil time consuming getting in and out. Locker location could have been close to elevator it appears as lockers were empty closer by. Seems this should be a automatic thing to put your unit in the next most accessible location.Very warm up on the 4th floor. But I must say everyone I dealt with was very accommodating. Even when I stayed a little too late one night. The customer service team helped us get our last trip done and our locker secured as the elevator had stopped working at 10pm. Thanks all I'll definitely recommend you all in the future. Thank-you Nahim and manager Darren, I'm sure we will cross paths again soon.",
"date": "2025-09-28T01:41:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike,
Thank you for your valuable feedback about the security measures and locker locations. We appreciate your suggestion on optimizing locker placement to enhance convenience, and we'll certainly look into this for improvement. We hope to provide a more seamless experience on your next visit.
",
"replyDate": "2025-09-29T19:20:28.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1848f4ba-f62e-457e-b95a-dd61889c25f2",
"author": "Kimberley Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHGR5d5rfEwj71T_O6gq51FIAYu3wmzYEPLf_-hzfMrjWPcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience renting a storage unit today. Tasniya was very helpful, efficient and kind. Thank you! I recommend this storage facility and hopefully you will have Tasniya helping you.",
"date": "2025-09-25T20:56:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kimberley,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Tasniya was helpful, efficient, and kind during your visit. Your recommendation means a lot to us, and we're glad she provided you with excellent service. We look forward to welcoming you back in the future!
",
"replyDate": "2025-09-29T19:20:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0aac1883-4cfd-42bf-bc6d-63174815088d",
"author": "vl cairns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIY31Ps-ssCeV3nKLk25N7HEvox9T_t0aT-0mpoxrvnSA-mmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was helpful, courteous and efficient in explaining rates etc, showing me a unit and processing request.",
"date": "2025-09-25T19:39:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for taking the time to share your positive experience. We're thrilled to hear that Tasniya was helpful, courteous, and efficient in assisting you. Your feedback is invaluable in helping us maintain high standards of service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-29T19:20:29.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a593d90b-4bf0-4ae5-a5b5-5de373e713fb",
"author": "Hiro Watanabe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvyjJnUcq9FyQXEmcoWpu8C-V6oZ6O8vyvr14DjMGSMO3RLA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is 2nd time use this storage and Tasniya helped me so well! Kind and patient!\nI would come back for next storage matters!",
"date": "2025-09-23T17:41:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hiro,
Thank you for choosing Mini Mall Storage again and for sharing your positive experience! We look forward to helping you with your future storage needs.
Warm regards.
",
"replyDate": "2025-09-29T19:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d81a610-4418-4c14-8341-df9709eb8235",
"author": "Ali Agah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7Fk4pH5sZOWaZdq3IbLqYeakUh5k189K5O7f_i5LqFZiEtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "needed a short term storage which was provided by mini mall storage north van. The facility was clean and safe. Darren was a gentleman and explained thoroughly about the contract. I had a really positive experience with this storage facility. Thank you Darren and the Mini mall storage north van team!",
"date": "2025-09-13T04:13:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ali,
Thank you for sharing your wonderful experience with us! We're delighted to hear that our clean and secure facility met your needs and that Darren provided excellent service. We're always here to serve you and look forward to welcoming you back in the future.
",
"replyDate": "2025-09-29T19:20:29.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "c6bd98a2-6bc0-4487-8c2c-724c500a9956",
"author": "Natasha P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQxG3nvKMYqICy-Qrn4pEXRo4UfUzGEecC6zyL5jA2XLQ8Ds0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim helped me get started with my first rental unit and then a week later helped me move into a bigger unit. He was kind, helpful, patient, and took the time to walk me to the various units that were available so that I could make the right decision for my needs. Thank you for your help Nahim!",
"date": "2025-09-07T21:29:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Natasha,
Thank you for sharing your positive experience with us! We're thrilled to hear that Nahim was kind, helpful, and patient during your transition between rental units. Your feedback is invaluable in helping us maintain high-quality service. We look forward to assisting you again in the future.
",
"replyDate": "2025-09-29T19:20:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "842f2a72-fec3-40b3-b7ad-d9c6920a7b84",
"author": "Stefan Grubic",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMJYq6rdGqBOIgCCHYHbEZ66vjjsc_-Ur12O2Xww1S0qRTPtYBUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya and Nahim were great. Super prompt, great service. Very friendly. Painless experience.",
"date": "2025-09-04T22:19:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stefan,
Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with such prompt and friendly service, making your experience painless. Your comments are invaluable in helping us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-29T19:20:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f87a7ef8-c797-4071-8511-a5ac66ab6527",
"author": "A R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINX3Rm2eEutiEkxYiDGHCIsr8097CAAexzH4JKVObp1NUnKw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "⭐⭐⭐⭐⭐\nWe had such an amazing experience at the North Vancouver U-Haul thanks to Tasniya! She went above and beyond to help us book a last-minute truck when we really needed it. Not only did she get everything sorted quickly and smoothly, but she also made sure we had all the extras — dollies, a 2-wheeler, and plenty of blankets. She’s so friendly, professional, and genuinely a lovely person to deal with. Tasniya turned what could have been a stressful situation into an easy, stress-free experience. U-Haul is lucky to have her — thank you so much, Tasniya!",
"date": "2025-09-01T01:34:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Adrian,
Thank you for sharing your fantastic experience! We're thrilled to hear that Tasniya provided exceptional service and made your last-minute booking smooth and stress-free. Your feedback is incredibly valuable and reinforces our commitment to providing outstanding customer experiences. We look forward to serving you again in the future!
",
"replyDate": "2025-09-29T19:20:29.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "91c75258-40ff-49b8-b396-b81c570bdbc1",
"author": "Alex Backwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrbYqgDRdxJnNrwUeFDTWNL0dcGZ9xFENq2WHzqJ-KPKM5qA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Helpful (Tasniya was great)",
"date": "2025-08-31T17:01:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alex,
Thank you for your wonderful feedback! Your positive comments inspire our team to continue delivering exceptional experiences. We look forward to serving you again soon.
",
"replyDate": "2025-09-29T19:20:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "13da32ff-06c5-418f-b4ee-c5a686b7b666",
"author": "Ionut T.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRKpQVlW6i7bYD3QPK5JNBTeciR0Z-SlxsovOoJq8a9fay-uFX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented today a storage unit, Nahib made the experience go smooth and pleasant. Place is realy clean and well taken care off.",
"date": "2025-08-30T20:39:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good afternoon,
Thank you for your kind words. We're delighted to hear that our team made your storage rental experience smooth and pleasant, and it's great to know that you found our facility clean and well-maintained. Your feedback helps us continue to provide top-notch service. We look forward to serving you again in the future!
",
"replyDate": "2025-09-29T19:20:29.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b4f0ebd4-f07e-4f2d-bc46-ca3535dc555a",
"author": "Peter Wong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRLgRAmlQW3NgiJ4YJlhjogy3FUKpvZRUhi-bttECs0xmurg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good experience with the help Tasniya, it was a pleasant to deal with her.",
"date": "2025-08-28T21:31:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Peter,
Thank you for sharing your experience. We're thrilled to hear that our team provided you with excellent service and made your visit enjoyable. Your feedback helps us continuously improve and keep our standards high. We look forward to welcoming you back soon.
",
"replyDate": "2025-08-29T19:20:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "35558503-ca1d-4fcf-9881-cb6dd27e82d0",
"author": "Carmen Cooney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsJEgH2GYxYMTn5CmBwPGwhvoK9kzDTEPT5CAhk6bv3BWdkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim was excellent in helping us get the best rate for our unit. He was also very patient with all our questions. Give him a raise!",
"date": "2025-08-22T23:36:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carmen,
Thank you for your wonderful review! Your feedback encourages us to maintain high service standards, and we’ll be sure to pass along your praise. We look forward to welcoming you back soon!
",
"replyDate": "2025-08-29T19:20:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4d07f91e-c761-4840-a869-631bf6fdd03a",
"author": "Elana Robinson (Robinson)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSCKyhsOW6k1VTPQYKVb7wWr2L8vy-Y8jX8LzpYHm8UE0GTSex=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful storage unit. Helpful staff and easy navigation.",
"date": "2025-08-21T21:30:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Elana,
Thank you for your wonderful review! We're thrilled to hear that you found our storage unit helpful and easy to navigate. Your feedback is invaluable, and we hope to welcome you back soon!
",
"replyDate": "2025-08-29T19:20:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca3f29d4-a109-4fb9-8d15-d09ef1557ea1",
"author": "Marvel Kumar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkOgZmc2V2f7mLGjphjnFH_snSqp2LLY7VgqXr1Slueg-RBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stopped by to check the units for renting. Nahim was very professional and kept the property nice and clean.",
"date": "2025-08-21T19:08:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marvel,
Thank you for sharing your positive experience. Your feedback is invaluable, and we hope to welcome you again soon.
",
"replyDate": "2025-08-29T19:20:29.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "58137ccb-ba0d-4cf1-bbfc-9de34ed1febe",
"author": "Didier Culat",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOMWXnuoQY59wbS41J3aUQxT0J2bePGCs0g1orWpKIjI-Vag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was informative, wonderful and efficient.",
"date": "2025-08-17T18:47:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Didier, thank you for the fantastic review! Your positive feedback motivates us to continue delivering excellent service.
",
"replyDate": "2025-08-29T19:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7ef0697-db1a-4182-a3af-fbfa4943fa18",
"author": "Marc Aubanel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyWGiVfcUdnYgLzqiGTMFfoF77nQm-JS0MitNakCpAGAeHWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job",
"date": "2025-08-07T22:22:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive feedback! Your support and encouragement mean a lot to us! Best regards.",
"replyDate": "2025-08-29T19:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4bf10947-b6b4-47d1-89c1-5499a74f3996",
"author": "Paul “Rocinante” William",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJubm7Sst6BiZqWjLY_RMntD1mSX9IX7fr8w8ogK4whc-MHVYo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent , Tasniya and Nahin very helpful and friendly.",
"date": "2025-08-03T22:27:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paul,
Thank you for your wonderful review! We appreciate your kind words and the perfect rating. Looking forward to serving you again soon!",
"replyDate": "2025-08-29T19:20:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e67abefb-cd97-4680-968d-ebc651a1f671",
"author": "Sheena M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0Ods9qP__MxXTbkCZVrPBo8lHRq0x-yrPuyAnSpLmujgqXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-27T19:40:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sheena, thank you for the 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!",
"replyDate": "2025-07-29T19:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10399f2b-1d51-4e61-949b-5160df2e078f",
"author": "Monika Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYNGN5F8sRKBB-LJdBM5qCb6Zmc1kgUwOl4gVn82AY2Lvqaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff. Clean and safe facility",
"date": "2025-07-26T22:02:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Monika, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:29.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ecd8514d-4eaa-498e-b0cc-cd2640c27e0c",
"author": "Emily Solomon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtXEP2nOvXKNrSe5Xav_jNnlJqhKbIaNj2S624LHV34ypjfJM=s64-c-rp-mo-br100",
"rating": 4,
"text": "Tasniya was lovely, patient, and explained all the hidden fees I was not expecting. Happy with the service, not the price though!",
"date": "2025-07-20T23:08:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Emily,
Thank you for sharing your experience with us. We're delighted to hear that Tasniya provided you with excellent service and was able to explain everything clearly. We appreciate your feedback on this matter. We hope to have the opportunity to serve you again in the future.",
"replyDate": "2025-07-29T19:20:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5329ae51-c18a-4c5f-9ed5-37c64c068db2",
"author": "Avesh Macwan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEBQMNKQPX-Ijxybb0U_5_y0j9yvZxV3Vp-MM2yITG94gSU6xR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-07T16:46:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Avesh, thank you for the 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!",
"replyDate": "2025-07-29T19:20:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5fe449ac-1884-4913-ab07-594eed2c89e0",
"author": "HS Y",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLR1plWZy9vWuWB6meBqjXdvKokdukZrfjdEdtSuVyPAlFYnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya helped me get a great deal",
"date": "2025-06-30T23:27:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us! Customer satisfaction is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, feel free to let us know. We look forward to serving you again in the future!",
"replyDate": "2025-07-29T19:20:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5eceb84d-8719-4836-92ea-4837f444c63d",
"author": "Kosta Mellios",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgphexk_wXiv0wCPOisYqRp8SSofn6prnaaGwxH_9TPG4C8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was very helpful with helping me set up my locker and getting the right one for me",
"date": "2025-06-26T23:23:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kosta,
Thank you for your wonderful review! We're thrilled to hear that our team was able to assist you effectively in setting up your unit and finding the right fit for you. Your satisfaction is our priority, and it's great to know that we met your expectations. If you have any more needs in the future, feel free to reach out. Have a fantastic day!",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4881a5cd-4c34-41e3-a7b4-2a038119660a",
"author": "Alex Fex",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDeWktFDXN2T6z4LsBshm63okcthpmUPVyaCX6guTAhQzN3M548w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya A++++++",
"date": "2025-06-22T21:13:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alex, thank you for your enthusiastic review! We're delighted to hear that you had such a positive experience with our team. Your feedback is greatly appreciated, and we hope to continue exceeding your expectations in the future.",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06fe326b-5a2b-4e02-8932-08d8ac58322f",
"author": "Norman Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcS-Vx7nVAwkoAltyusnYxxSCNImepL0enouL1pdr-QOuv8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Taniya. 5 star",
"date": "2025-06-22T17:21:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Norman, thank you for your wonderful review! We're thrilled to hear that our team provided you with excellent service. Your 5-star rating means a lot to us, and we appreciate your feedback. We look forward to serving you again in the future!",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d12847df-ed23-49a1-b49d-e0721e66196c",
"author": "Riley T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5BKwYAHQMCIpmsuFfLXotkSWPlPwDPjpXSE6-fVIdItoh8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was awesome!",
"date": "2025-06-14T23:26:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Riley, Thanks for the kind words! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "551f27ff-17e8-4d8d-804e-552ab2cbd0ae",
"author": "Sphinx Page Rose",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAVx-IRzstj0J7j3FaRfyoIFewTLje18ZgNt70Hx2OERMBvwU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tasniya and Darren were very helpful in solving my issue that occurred. Very compassionate. Went above and beyond !",
"date": "2025-06-09T22:45:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sphinx, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e614de57-773e-442e-a4dc-4e3f9b12d655",
"author": "kourosh davoudi nezhad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUJ49Zfks5Wj3BhglL_o55BPyVCthh4PS3GY10wfUIqG4SFHKt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Polite",
"date": "2025-06-08T21:05:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "kourosh, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a07cd746-acbc-4c8c-9f10-64bec4c0d7ce",
"author": "B Vic",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIs2YC08rKUfxFFSTs3uLwx_1dUo9T7tCaDcfDeGPmvzTyU9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was the best! She took care of everything! So quick and easy to sign up even though I was a walk in! Highly recommend",
"date": "2025-06-03T04:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Brayden, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24919452-d3e1-4bed-bf99-e3d0ddc43d0a",
"author": "James Mayall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHUImCk9SqyHtY7OHQpJiV0ZE9swautkz-Cczw1_chRhKloRqd=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-31T20:06:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear James, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3dc1a7f1-8fe1-499e-9379-34d134a7a214",
"author": "Terry Greenwood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVixkzP5yTfdyUKDvHsZT50CLr_z6uUdCxJUJjD-8jiP49cDaTE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya gave Excellent service, very friendly, very knowledgable and I would definitely come back.",
"date": "2025-05-31T19:07:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Terry, Thanks for the kind words! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c74efc6-336e-4a9e-95f2-7fc19a362170",
"author": "Akijaki",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKS0dZ2lNpsa9DDBfCTA3CItBLNsglKa0sTa6cxk59vakBq4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome Tasniya!",
"date": "2025-05-28T17:22:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Akijaki, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2fd8f5a1-25fa-4b13-84cf-d2753489544f",
"author": "Tom Sopwith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMPZS0h07Q0PHgwEMhUaw_6VffrYmgp6RwifcU9_lMNm4iC6b3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff amazing. Used the location for UHaul rental. They were efficient friendly and explained everything",
"date": "2025-05-27T22:07:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tom, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9c8b6c61-097c-4abf-b3f6-d7a8171594fe",
"author": "Natalie Sharpe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0vGPzjV-sXOjh2H4lm_LREElpqQ_d7mlWrM4aHNJpPOQ3ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was so helpful. Great rates. Clean facility. Would recommend",
"date": "2025-05-23T23:12:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Natalie, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "38cb0406-53c3-4167-b6bb-b54787081d19",
"author": "mariah shirley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-0Hg8X-sThwxHrp5WvzaoDabQ095bfsXAFwfuLaKya1XcBupZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was very helpful while I was moving my things.\nThe place is easy to deal with and the process is very smooth, both opening and closing units.",
"date": "2025-05-22T21:59:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear mariah, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1a332716-5a62-41ef-8917-9938eb2b08ae",
"author": "Christina Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLjpJLCbIsOu79473NZDvLBcZDgbYNe0da6cozdBTnGMyNsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything from signing up, accessing the unit, and loading our gear into the locker was super smooth and easy. When we did have questions, Tasniya at the front desk provided great customer service. We were extremely happy with our experience!",
"date": "2025-05-22T05:18:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christina, Thanks for the great review! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d7db709d-4fa7-45f0-9efc-7e7882117bf4",
"author": "Chiraag Grover",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPrc0V2UaQ0H5pVnQ-ZiUVL3QyzYfuaHNNSlK8dhj4N0zx3E9T=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was amazing, kind and super helpful. Loved the experience!",
"date": "2025-05-21T22:55:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chiraag, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b096577d-034a-4fef-b01e-8a0d94cfdcce",
"author": "Sreyo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDuP5QIAl_r1f-qucV_9R1Ou74klpmTqzOqTrk-jkfSFXHoA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing customer service by Mohammed. He went above and beyond to explain all the details of the storage, walk us through the place and inform us about all the security measures. I was quite impressed also by the fact that they have some additional amenities and conveniences like washroom and dollys. Highly recommend this storage place and good experience so far.",
"date": "2025-05-20T17:28:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:31.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a7a2e20a-d242-49f9-b995-7f01933cf29f",
"author": "James Raham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuc7IWm8JvuaZZmT9obCdbvAz8LFCET4WUgpxjQ9l8CcW-xk4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Mohammed was very helpful and got me everything I needed!",
"date": "2025-05-15T19:45:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey James, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ed184e2-8314-4704-bad3-0d8855d13a22",
"author": "Graeme Mulski",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsJzy6aSunLygln6ORzAac7bCHXgj15fb_jX657502M4uHmOT0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful experience. Tasniya was great!",
"date": "2025-05-15T19:08:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Graeme, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17b56e74-a98e-428f-bab8-79227c22f457",
"author": "Patricia Cheung",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqY7Cjfqlu4gY5FSHCFggrtimkTo6ddPiZyFd9UUA7lirMsrw5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Needed a short-term storage space and phoned around. Of all the storage representatives I spoke with I found Mohammed the most knowledgable and helpful. I have since rented space at Mini Mall Storage in North Vancouver. Thank you Mohammed.🙏",
"date": "2025-05-15T18:19:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patricia, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9085cdeb-c203-4b71-a3c3-a4e7102d301b",
"author": "Caroline Hansen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqtJXspIirxfIYPQMUfGx6uzyh0mJ5W9N2KOwtEs0RzAhEWPQv=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tasniya was a great help. Good prices.",
"date": "2025-05-14T21:33:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Caroline, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8703c960-3489-4df6-80b1-d5a4524bb2b4",
"author": "Al Wesley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4boy6-Eb7pK6xRQvh7SpJy6FLrCGz7IOSYx6yX7qDzkzO-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, Tasniya very nice and helpful",
"date": "2025-05-14T18:48:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Al, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "83ea83aa-936c-4f18-9ffd-7c67b6bb28e0",
"author": "Kris Ouellette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKz2Hw-QBAeu5otkKz8E8KZaHv5LijTcGK6k2AW69XEm7kIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "So far I’ve only booked my storage unit but Tasniya has been helpful. Will update this once I’ve finished my move.",
"date": "2025-05-13T17:48:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kris, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ad298b2f-d196-4231-8dc9-40180a77f9c4",
"author": "Manali Jabbari",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1Z7QB0BvruL8M6woqymYRr2Obv7vxi35emFjYhimfrjnYTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-12T19:28:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Manali, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac143714-6706-495b-8c42-5bf0c4588cf0",
"author": "Brad Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8HzhPyqzV7WstsomiRBoqbt4MmqiMtiYqPlp_Nfr9p1DslDk1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was brilliant. First class service. Recommend this location.",
"date": "2025-05-09T23:11:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brad, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80efcf72-a9bc-423b-bac5-bffacf42cd33",
"author": "Ron Holt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKA9aJpxfmh8R74TyVlCJZSuuZEp4mdlW6a111E1ZIBLiiwcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-05T20:39:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ron, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "114e25f4-cde6-4075-ab1d-686db97bda81",
"author": "Patty Molz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfRc050FE95LmVWovFTxNFkqss_4dBi0sSAu_hXDvMeiBd5yBsmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was very congenial and thorough, he gave me a tour and showed me the storage unit for appoval. Highly recommend!",
"date": "2025-05-01T20:34:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patty, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "13e9ce76-a60f-47bb-97b0-d90e99a88349",
"author": "Steve Arns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHIWshxcoLHMVTdx6PDr8rJ5EjEWxsLj2wKUbqwjbb72F9RQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mohammed gave great service, fast set up and I was in my unit in minutes. Clean and secure.",
"date": "2025-04-26T16:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steve, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "57825e89-1efb-4986-879b-9c96fa66e092",
"author": "Lisa Jacob",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0hu2DZsPri1dA2zYIxs0b4a5YMjG59MysaEpTOm_AEBec1ira=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great price! Great help! Tasniya was great at explaining the process to me. Very friendly. Happy I came here! 😀",
"date": "2025-04-24T21:18:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lisa, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2397e965-034e-4f25-a630-8876204ac73f",
"author": "peyman r",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVti0dIpKxVVw0tzVLtvZQWaOXyuwORfFt_S_hce42Z4Q_4Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a good experience about services\nThank you miss Tasnya",
"date": "2025-04-22T20:53:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi peyman, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b26a6477-864d-447e-b039-caaa89c99978",
"author": "Khalil V",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSa756C264hmI4x0dpxi2dFApiqUDlhZhONomGYQDi_MOtwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "MISS Tasniya was absolutely helpfull and kind. she's definitely pay attention to the customer and explain all details.",
"date": "2025-04-21T21:52:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Khalil, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9dedd10d-54e2-45d8-a7e3-39cad1406633",
"author": "Peri Jane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3O2c0BhParIgktADA9uJZytIA04V1zPsCux3aqUu9KCQYqFIu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mohammed was extremely helpful - he showed me around, got me the closest unit to the elevator possible, and was wonderful to communicate with. All around great experience!",
"date": "2025-04-20T17:16:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Peri, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1f79637e-01c2-4b92-8903-b7cf51ebb3a5",
"author": "Allen Wan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLT0AGTSi7xFi6waH44DkcoI77_3p_kigO4nU23RV-LxQCmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Convenient and fast! Tasniya was very helpful!",
"date": "2025-04-14T18:23:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Allen, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "354ec843-a2b5-4349-a065-c4df183d32f0",
"author": "Kyle Boyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsVGHwf2M3xjkgLNDVZ_RBhyljPsfcDmydi_JXh7CF0h6b1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Ashish went above and beyond to assist my moving circumstance with my account/storage unit.",
"date": "2025-04-10T22:43:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kyle, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e8184bc-0b25-4d34-9ee1-1dcc8306c483",
"author": "Martin C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXQbrt1N5PZwCAaEI92RlW2RtrwxsoWrRM5r1ZQGiIzSgH9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service!\nTasniya took the time to show me around the facility and the locker I was allocated. She talked me through all the pricing and made sure I was comfortable with everything before signing.",
"date": "2025-04-10T22:36:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Martin, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "634eb7b1-c71a-410f-954d-6cfee391a73f",
"author": "Laurah May Escasio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmbO513o9O9eGWhfjeX7DHTPvNTFTk9co-H84r_Gkt4-Zqhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish.. Very accommodating. Keep up the good work. Thank you.",
"date": "2025-04-09T19:51:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Laurah, Thanks for the kind words! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd2dfb5d-b6c5-4870-a261-4849748a24db",
"author": "Sean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF3F9XtgpbbE7WMUPeuDFnrCWPes_4b2lPIMNKWet3kQn6Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful. Will recommend them to anyone looking fir storage needs",
"date": "2025-04-09T19:50:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sean, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9e29c036-154a-4191-983c-84a66fc748f4",
"author": "Chris rmjs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJezMyYtLpPYdRd7SEJRxjXxt6e3lXQ2Z09NyqoS7xKqt33Yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-07T23:06:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chris, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca5b637e-c1c8-42c1-a4bc-b785a09911af",
"author": "Artur Barsol",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJuret4DnnK85mV2q9htC56ePQt8t1rNPIMJ_5TUp_aWOkkXI=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was fast and easy ! Mohhamed made things easy since the phone call, quote, access to my storage and payment , thanks !\n\nArturo",
"date": "2025-04-07T01:53:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Artur, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "effa2bd6-98ad-4627-9d8f-3d95b406241c",
"author": "Sherry Shao",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXtTU-5H17mnRQpmqP1npKk88XOkI6RpIrIr3-UBc3EP4eFWDd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility, easy access, good hours and great customer service with Ashish and Tasniya!",
"date": "2025-04-04T16:16:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sherry, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "c5d33f3e-f754-4866-8196-236e8a182989",
"author": "Sergey Nagurnyy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhk5U-9n-g5KCf4fLGD0FbP4NYDMNS5nMNXZImr32xn-sCcI-9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you guys!\nAshish, Mohammed and\nTASNIYA DID A GREAT JOB!!!\nHIGHLY RECOMMEND A GRAT PLACE.",
"date": "2025-04-03T17:49:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Sergey, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32688094-8866-4c72-bccf-bb4a159dc55a",
"author": "A. M.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpXWwfiU7yUEm086qt9qeX9zLLVzOWi_gBhBlkEHrP32PHMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff and the unit is very clean and the perfect size.",
"date": "2025-04-01T20:18:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "A., We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0189df27-2f67-4c39-a851-3803a2813486",
"author": "ronak bhadra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7w-nJ8U1WZdMo3J65O07aBO38jNtQcGlLj-r6SfMjLJmt4g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I recently took a storage unit at Mini Mall Storage for my partner, and I have to say, the service was exceptional.\nFrom the moment we walked in, Ashish, one of the staff members, stood out with his outstanding customer service. He was incredibly friendly, knowledgeable, and went above and beyond to help us find the perfect storage unit. His professionalism and attention to detail made the entire process easy and stress-free. He took the time to explain everything clearly, from the rental agreement to how to access the unit. The facility itself is clean, secure, and well-maintained, and the flexible access hours were a huge plus. Ashish truly made our experience memorable, and I highly recommend Mini Mall Storage for anyone looking for reliable and top-notch storage services.",
"date": "2025-03-31T04:10:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear ronak, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "cc9b3c67-b7cb-478b-8432-a0026f88422f",
"author": "Taraneh El",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWkunbNrYMrc6JdAuth0vX6koVRI47QaJJOdoVDOyNhWshIZU=s64-c-rp-mo-br100",
"rating": 5,
"text": "To whom it may concern\nI’ve been a costumer at minimal North Vancouver today Ashish one of the employees at this location helped me out as always and has been a terrific support and the best customer service",
"date": "2025-03-30T22:40:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Taraneh, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "492bf6b1-8a38-462c-a239-f637dffdddbf",
"author": "vikky thor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTCC51cXGlDLkuD0MGAFkYjBL72pseOb0ycp4Tn556pdDpow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great and friendly service by Ashish.. I would recommend this storage facility to anyone. It’s very clean , safe and the least expensive of all the ones I researched.",
"date": "2025-03-30T20:47:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear vikky, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f7d3dd8b-ebb3-4542-8fcc-62e1ee8af835",
"author": "Thomas Cowan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXy1fkqBJZGdoQ_QJ6VsxjNe9XEFqXbDt_HRVcfRVWTUgCNRjka=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good spot, Mohammed is helpful!",
"date": "2025-03-29T19:58:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Thomas, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3c1b1637-080b-4366-8452-c5b516eb3ee5",
"author": "vineeta prasad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKd328EggWKRYYAmZljdYSDma_BQTiA_qLzigYvIc37T8mPCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was very helpful. Great customer service.",
"date": "2025-03-29T17:31:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello vineeta, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "34ed6987-3cc4-448d-913d-4dea1be3efe3",
"author": "Mashi Akiyama",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqL7NaSFNyjqN13yv72SmChg9jJNIOMz2FJbY6Dsd1DOYFZ94=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish and Mohammed were excellent in all the interactions I’ve had at Mini Mall Storage. From the site tour to setting up my storage space, they provided everything I needed to make a sound decision. Thanks!",
"date": "2025-03-28T18:10:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Mashi, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b170bf8-3015-4f1c-8a1f-14f80d844581",
"author": "Theresa Giordano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJztLfFhTJsDS_dPX3TiYEC2eOR6bdTIWULtkR-KJ3oYgHz4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasniya was great help in finding and getting me set with a locker. The faculties are great, clean and the whole process was easy to do",
"date": "2025-03-27T21:09:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Theresa, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "e4d8d371-14f1-4f71-944e-c60622ad71cf",
"author": "Panteha Keshmiri",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcN19slmnfM5GxgXABImf028zUCAhAFsi6p6V-bts4hJYcvSdS=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an amazing experience with Ashish They went above and beyond to help me with my storage needs, making the process easy and stress-free. Their friendly attitude, professionalism, and willingness to assist made all the difference. I truly appreciate their excellent customer service and highly recommend this place to anyone looking for a reliable storage solution!",
"date": "2025-03-23T22:00:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Panteha, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "43790eef-5286-47b1-90d8-2d35b7b3ef3f",
"author": "Sandra Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdmvCgXsYoBwIcomOjV9EOOax1Jg63hHm7dL5ViLbraIoAqdyz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed made checking in a breeze!",
"date": "2025-03-22T21:59:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sandra, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6df9ebe4-7c1a-4fd9-8a19-73f7f886ebf2",
"author": "Vir Kacha",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU69N14P3hXp5oiM1GlcO6uyXeJXXa5LARJIpv3ZIz3X6rTHuS-rA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mohammed helped us. Best service",
"date": "2025-03-22T16:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Vir, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c989393a-a9b6-426d-9528-4beacc170019",
"author": "randy rousey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKC_lOU7cdUi7AhC15wtIGLGQ2vQsx8gqyCYUAMq9G2b7RWog=s64-c-rp-mo-br100",
"rating": 5,
"text": "my experience so far with mini mall storage in north vancouver is flawless...the facilities are clean, warm, very well organized and easy to access in all regards...Ashish has been extremely helpful and pleasant beyond all expectations...i have especially been impressed how often i see him cleaning, tidying and touring the facility to make sure everything is in order...i wouldn't hesitate to use mini mall storage at this location when you're looking for a place to store your belongings",
"date": "2025-03-21T16:18:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello randy, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "61e7e3fa-9fa0-4dd1-8ae3-bc6f13e62790",
"author": "laco sadovsky",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIR2nZEkQPyURnQs5CYMZ1rwaZYlAIOEnfvtL_Lgd_uKWp6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-19T01:27:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi laco, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a50c0b47-5a2f-43ae-9c46-fffa13ba8041",
"author": "Cameron Wasnea",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSvKtgdvhEEHxfG4ttZFJBjIzyCz7EPZR313iwoI9MoYS_auy3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was awsome. The place is well secured and super clean. Excellent service.",
"date": "2025-03-17T20:33:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Cameron, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:35.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "ceb1e1a7-3d67-4a1e-acaf-b77d62d15ca6",
"author": "Kristi B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPqe4fKx-LvjvdsRY7lZELpnvhJISWYhJPjb_pJ7bhA9BQnJkD=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mohammed provided excellent service. Clear explanation, thanks!",
"date": "2025-03-15T21:18:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristi, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ec30fa2-5d99-40ce-8ce1-f6b5cd37f24b",
"author": "gerry mackay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlze-yYtXTARe51pWr6521jPqmmRbIGB-OQlcfQDWQezTPPQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was very satisfied with the facilities and process of securing storage for father's things. A particular mention to Ashish for helping with this process. Thank you.",
"date": "2025-03-15T16:47:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings gerry, Thanks for the great review! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dbe48631-1e40-494a-83e1-e5601beb91f2",
"author": "Tamara Nowakowsky",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5rWXCEg_2kWPFflBFDPsP4sUK0zq6ulcQf0AiH8rto870eQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have never rented a storage unit where there is a washroom in the lobby so you can actually use the facilities without having to lock up and find a washroom nearby. I've rented many others, and this is a first. It's much appreciated! I also was very pleased to see the broom and dustpan for renters' use.\n\nFinally, I am really impressed with the service provided by Ashish! He is friendly and goes above and beyond. Thank you!",
"date": "2025-03-14T01:38:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tamara, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "feb77303-9758-4a9d-9b01-1a6095660480",
"author": "Michele Cormier-Attfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVb0jt6GP2kRSnDKLJWQHstsfy9H7uMTFLnB_jAgCfgi9pEGYJV=s64-c-rp-mo-br100",
"rating": 5,
"text": "We’re very pleased with the service. It’s a very clean facility and Ashish was very helpful, respectful, and professional. We would highly recommend this facility. Thank you.",
"date": "2025-03-12T18:57:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michele, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f3f87218-de86-4eda-8f73-db9467f5e5ef",
"author": "Maharshi Pandya",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy1CzAKDiQP__m7mUTQxOQUM_-QVzZocRDRE2LGWb2hsL18lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came to purchase moving supplies, and Ashish, the staff member, was extremely helpful.\nHe went above and beyond by not only assisting me with the boxes I needed but also showing me the full range of merchandise available in the store. It was great to see they have all the necessary moving supplies. Ashish also took the time to explain the entire storage process, making everything clear and easy to understand. His friendly attitude, excellent customer service, and detailed knowledge made the entire experience seamless. I truly appreciate his dedication to helping me, and if I ever need anything in the future, I will definitely reach out to Ashish for assistance.",
"date": "2025-03-10T19:36:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Maharshi, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b1406697-52c9-42a0-b797-315e3b64a504",
"author": "Aidan Knighton-Whalen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3NGs_sB0XEmOY7s1MEVeYhKPRBkdzWHjQQpWnXoEMteimNHlq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was a great help.",
"date": "2025-03-10T18:53:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aidan, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70525498-d9be-4333-b4da-1de8e8b67153",
"author": "Caradoc 'Crag' Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlIgjNpB0u9pNfBcF73UXEkotYYpx-CqPQt2nh-XMaoDe6pA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was super helpful in getting us set up, clearly explaining every thing and helping with our requirements.",
"date": "2025-03-10T18:18:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Caradoc, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7040fff-1ed0-4bb5-b403-6c51a63df44c",
"author": "Doug McIntyre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8ABhYh-R77KR4IzuVi4HM02ZiP8uACDHCSHTmQRKySyU9Cw=s64-c-rp-mo-br100",
"rating": 4,
"text": "I opened an account at Mini Mall Storage to store some personal items prior to the sale of my townhouse. During the process Mohammed was very courteous and helpful. He was able to answer all my questions and provide alternatives. The facilities were clean and seemed well maintained.",
"date": "2025-03-08T23:30:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Doug, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "634e89b8-bbfe-4d7c-9a68-7c4946baafd8",
"author": "Expedia Cruises North Vancouver & Lynn Valley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF_dl_yF1beAngP1zdsHMzCGzUfnMLwUvpoKmN1fqqz013ie7_=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-08T20:06:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Expedia, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df191d09-64d7-4af1-afaf-ffc57c4d09da",
"author": "Jessica Berto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtAEx7wxxVdzXhW9g69x9gqcQ_AfvK1hSWNgn2jyPbQptEUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Mini Mall Storage Unit is excellent! The facility is extremely well maintained and they are constantly cleaning and doing maintained to keep it in amazing condition. The staff I have interacted with I can not praise enough, everyone (Ashish in particular) goes out of their way to assist you and if they can not they offer solutions. They also allows follow up with an email to confirm what has been changed, offered or completed.",
"date": "2025-03-07T15:27:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jessica, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "dfb95e95-5d44-4679-9bf6-51c9fecb49db",
"author": "DURWIN FOSTER",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQ2VhOGciJZJuZNUyk5ne4Cw0S_4VI4Sthf3r8ELiNBM3yxdsl-Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-03-06T23:41:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "DURWIN, Thanks for the great review! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7516667f-a267-4cb6-b1dd-2ad7a264959e",
"author": "Ralph Essinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh95hmW-L0Z_8E1lMWaA8NTS5F9e7tsEi16u6P4e8jePfMpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, well organized and managed. Dolly’s, doors, all in good working order. This business is perfect and the service is fantastic. I have been dealing with Darren and he goes above and beyond to make sure everything is clear to you when you’re leasing here. I fully recommend this business if you are needing storage in this area.",
"date": "2025-03-05T17:49:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ralph, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "eb514921-b6de-4e60-bcd6-abfcd5673ebc",
"author": "Alec Attfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQSkb137IEtY0EY5w7sci612Dzh3U4iUyCcOXELbwCOnipwdoC=s64-c-rp-mo-br100",
"rating": 5,
"text": "MiniMall has been great. Been with them for a few years now. Facilities are clean and secure, and their service always responsive.",
"date": "2025-02-26T20:59:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Alec, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "1007f379-8fa5-4985-b6a0-4433b622077f",
"author": "tahmid kamal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFBcgvyz6E4XX2qEU5HX6tVs0unq-dCMPnNHDYqB9TBWX-dycm=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-24T20:44:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi tahmid, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7bf2b9d-706f-4799-ab3a-f299245fb9d7",
"author": "Sadikul Islam Hridoy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKKplycIXf_or2iWwVqxqKPP6LzmEnUi1TA87FV9JzZrGP_MM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-24T20:43:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sadikul, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a94a24a1-6862-46c6-bc3f-473e76847568",
"author": "Patrick Podolski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7hY8pFDNYt0VWvS_PmKSN4llS4aj0G8IDi9F-tCJ8hNIcmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohamed was great, highly recommend!",
"date": "2025-02-23T18:41:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Patrick, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e505fb2-721e-4b06-951d-d6a31ace4716",
"author": "Tomo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0He3DXtIwuYJRdbwJw4NHiCEtOso00j-i8xjwJeCR9r9vhz85=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service by Mohammed. Gave a good tour of facility, explained everything in detail. Storage facility is good.",
"date": "2025-02-22T19:46:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tomo, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aea51f4f-b2af-4ad6-af55-67c0e922b007",
"author": "Bev Gatland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVOE4g3znMcbBcxQGJ-dc99XlNzIiEbZ1lX5NsoARB5tQTAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We found the staff (Ashish and Mohammed) at Mini Mall storage to be very professional, friendly and super helpful.\nThanks so much.",
"date": "2025-02-18T03:38:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bev, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6508e8a1-4e97-4b71-ac4f-5e778be6d121",
"author": "Y Norvan (Norvan)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNUDJL6Ix1EKiZ0w9-0kBTa6-3wXCx62cCrAl26AXZPKYr0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed helped us a lot to decide our storage for the fist time. I like the location and his service!",
"date": "2025-02-14T00:39:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Y, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12407b38-c57f-47fa-bcda-e8a8386e8a8a",
"author": "C K",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7Te9fdjXcpkwEvHBruLxuzwagPIKmPeoG1Yolrg--SmAfxr4A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darren was extremely helpful when assisiting me signing up an agreement with a new storage unit. Facility is temp-controlled and nicely maintained. Highly recommend here.",
"date": "2025-02-11T23:04:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Oxy, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17b7dfb9-b58a-4c14-ba26-73cee3a994a7",
"author": "Chuck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNM-oTm_y7iIR-VFYE3jQReU08u9iQMVbnfDrOTCnYKwUy_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-11T01:14:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chuck, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e970c43f-4e64-47c9-9178-9517471c04e1",
"author": "Ramanpreet Kaur",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcuOaJM3LAr8soQx6LABwucNrKMk2Tpo36s3cliq43Ccc7Yp4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful in finding right storage unit along with all detail about pricing . I will recommend this place .",
"date": "2025-02-10T21:23:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ramanpreet, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cc1a99d8-69ef-43eb-b547-a62b977c031e",
"author": "Kyle Peterdy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP-pibS9MSMmj23f_MBzIs0VBi7sWiYJKweM_u0nz9hga-ukzE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this place. Really easy to do business with. Ashish was great, very helpful.",
"date": "2025-02-06T21:24:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kyle, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d07a50c6-9292-42d8-9820-523bd757f4b9",
"author": "Yuki Aida",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEGkbYcEYQMsukqdh8LSpPuzRWqTO3f689ONIYipCmgG0RtYSN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohamed and Ashoshi are highly professional and courteous and the facility is clean and efficient. Highly recommend",
"date": "2025-02-06T21:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Yuki, Thanks for the kind words! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e5def2b7-951d-412b-8950-ff5c2bc17924",
"author": "Shelina Jessa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6rmK5dhJtj8Z0Q5jqGMstXH9u6_XjR47ODq_LoUjNW3pRxis=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service at Mini Mall Storage. Ashish was professional and courteous, going out of his way to get me the perfect storage unit at a very reasonable price. The signing docs process is quick and efficient. Highly recommend, thank you Ashish :)",
"date": "2025-01-27T04:11:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Shelina, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2402b360-0343-462e-b0fd-862815ba801b",
"author": "Richard Schwendener",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNsSMC3Gdm7SHeeFExt_3sHlAHrovWxzu9yKvruJtpCUkhhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good sign-up experience, friendly staff",
"date": "2025-01-26T22:58:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Richard, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3648dced-46f0-4c86-892e-b8c6cc6951d3",
"author": "Reza Saeedi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxVuMyM4yXhRjxkMSBzEbLlvTFjiKw3oeLf5v9yoE2gHmj-PE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammad is a great guy and very helpful.",
"date": "2025-01-25T21:01:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Reza, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fde71442-473e-4413-86ca-700217ef21b1",
"author": "Breanna Pittiglio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRH6katRTQEoeIIM1h0IVG_1v-aLyszB5jG6qgx4m2ths0eQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammad was great 10/10",
"date": "2025-01-13T22:09:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Breanna, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7ccebcb-c8ab-48ec-b102-b956e6f3f672",
"author": "Don and Michelle Kulyk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPV8-Cx__dj3ggznKfkIGdYWdbUsPg4t1cN9boQSRJSqewp6NT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and staff!!\nMohamed was easy to deal with and very helpful. Would be happy ro refer others!!\nDon",
"date": "2025-01-12T00:07:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Don, Thanks for the kind words! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1f38549c-122d-44d6-b8c7-6b0c8d029173",
"author": "Daniel Goddard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu913s7fPB3N2T3l56Z6JyIXo7ARnTHB89hN94gxSi1CXkByUH=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility with clean units at reasonable prices. Just like any storage unit you can expect the price to go up after the initial offer, but the staff are good at communicating when and what it will be increasing to.",
"date": "2025-01-09T16:47:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Daniel, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bccc40e4-5313-4002-9488-e8dd0e80769d",
"author": "Dylan Lloyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRs64ABi4-W2hul-2qogvDPwzCyJRPhsVi4rPiYCQQspLyfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-27T17:27:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Dylan, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88ba95d2-59ea-4631-8d36-744652c260d1",
"author": "Will Benavides",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2mZjOp0D_woNx6JLXcFjg4rEJCZByyJRIrOvC_hnOXZNNmVa8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great costumer service!\nMohamed explained everything in great detail and made sure my dad and I understood everything.",
"date": "2024-12-26T23:07:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Will, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8db70989-6a25-4671-a59b-533bf80353b4",
"author": "Soheil Samimi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ19mjEQqTArQ4-eLjlPI__vsFozgKY34NshVwd6OPSppXt1I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish provided great customer service to get setup and running quickly!",
"date": "2024-12-21T00:19:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Soheil, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86efdc0b-95d8-41d3-9091-e070d08e00e2",
"author": "Aqil Zaman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1v40rVYhHmHr7ecB2LfwwDIo1lgi19Mqyy-jOyr38xGKDyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and wonderful facility. Ashish was extremely helpful and informative.",
"date": "2024-12-05T20:55:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Aqil, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e6040714-a749-47c0-9722-aed34e3ccbae",
"author": "Lucca Junker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJi-ERjPcrgcTKa7R-gLwj0NawGtyyjFq68mithoybcT9w9Tg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super useful, Ashish was super helpful. The facility looks good and the storages are clean.",
"date": "2024-12-04T19:20:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Lucca, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fb6ef388-e6af-40ab-8f43-b1b7fa67f8f7",
"author": "Ben Howe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLG_RZNpysbiDAanqT_x9GhKNOM5Pllq1lGuTXKCRBWSyE8HA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very nice and helpful :)",
"date": "2024-12-01T21:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ben, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "99220ef7-e486-434a-bd1b-63c78629e226",
"author": "Errol Antonio Aguilera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxNs2BXJCMaq_P-wRpT-e4feuEo69_pnjLGk9D0RZiyLrj6dnd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I've utilized this storage unit for 7+ years and have never had any issues or complaints. They recognized that I have been a loyal customer and assisted me when I moved out. Thank you Mini Mall Storage for being a great partner for many years!",
"date": "2024-12-01T21:20:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Errol, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c4d2821-45f8-4592-a467-9d80fdc59234",
"author": "TJ Harmony",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpo3SDHChk5juhkHGFNwkt6PotJMtbI0WdBI4KSOGhEA0NJrJb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I needed to relocate my storage contents from another big-name storage franchise as I was not feeling safe.\nI am a long-term storage customer (15 years) with several lockers and needed a facility that could accommodate my needs.\n\nMini Mall Storage is above and beyond my expectations! I came in on a Saturday and was greeted with outstanding customer service.\n\nMohammed was exceptionally helpful and showed me the available lockers. They had just what I needed and the value was good.\n\nI was impressed with the security and all the camera and codes.\n\nThere are plenty of dolly's and the facility feels clean, new and safe.\n\nWhen I returned later that week to rent a second locker another amazing staff, Ashish helped me.\n\nSadly, I arrived just before closing and he was kind with me.\n\nThese men deserve a raise\n\nIt's unique to find such helpful people and great customer service combined with good value.\n\n5 🌟 🌟🌟🌟🌟",
"date": "2024-12-01T00:44:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "TJ, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-29T19:20:37.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "e68ddac8-0799-4f64-a898-4f8b8affc257",
"author": "Mary Eva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOXuTqmzcQ8HY5tHfLMVG09x7C3eax9ehsgNflapca1vg8Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional Service at Mini Mall Storage!\n\nI recently moved within the building and I can't thank Ashish enough for making the process easy and straightforward111",
"date": "2024-11-29T17:10:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Mary, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f84e29d1-f12b-4b1b-8fda-7e6f2783d8c1",
"author": "Robbie Wilkinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzmnn7CmlkK8ZDvZLXTWTpX116kEZ_9EJW-nL8Z5I_CjOzrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was super helpful on getting us started with our new locker. Building is clean and well maintained with good security.",
"date": "2024-11-29T00:38:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Robbie, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8b62e076-72cd-4e15-afb4-fd30078d8fc8",
"author": "Cole Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD_sThOhh_D09InMZRsGKL3YTWAMvoc1XbRPqfNke_SPfm9Wc=s64-c-rp-mo-br100",
"rating": 5,
"text": "ashish very nice very understandable",
"date": "2024-11-28T23:05:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Snoogiez, Thanks for the kind words! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "34e98b87-39d1-4087-9693-655c0d2f35ac",
"author": "D JS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0JqsVTtjtpGAp2J7NSSCYu9q2Z8-56nLdpdYPUjTY0vl0Xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish just helped me out, fast, professional, and honest advice! Great experience.",
"date": "2024-11-27T21:25:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear D, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "24340074-c5ee-4fb0-9bdf-b49b4e64ad8d",
"author": "Quinn Crooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxmIDarmSt_LfIna2zz2gg6rJcaScL6aEBMDBp1iQVjCc7Mg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-11-26T22:17:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Quinn, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c17c220-2c06-4682-8435-14051b0604e7",
"author": "Amir H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_m7PMpwpS_XJ8FYyZ7BzdpoPeqPTiEnmhgex33FeUXtSIs1E=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff were very helpful with setting up the term and arranging for the moving date. The storage facility is well equipped.",
"date": "2024-11-26T19:47:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Amir, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9e47905c-01d2-4a83-8f91-43a6694864df",
"author": "Komuniecki",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHUWDx968ySUYLK32YLRMtaKE1P1XceVcA3H8WRIARzL5IXowe=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohamed is awesome. Thanks!",
"date": "2024-11-23T23:15:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Komuniecki, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "499b0e31-7425-42c7-b45c-85ba5368d309",
"author": "Mila",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0tPkG-NcTzxtfdJPPXkMyQMx_DG4wlQqdq2z9O4Wc-i3vgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic storage place. It's the second time I've used it and I'm very happy. The place is clean, safe and at a good temperature. Ashish is the best asset as he is friendly, knowledgeable and always willing to help and meet your needs to the best of his ability.\nIt's a fact that I will be back when I require some extra storage room.\nThanks Ashish!",
"date": "2024-11-23T09:00:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Mila, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8541c36e-c7c6-49f5-8133-bda838786db0",
"author": "Cameron David",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHl_3dSQqYYiteiTkC0rDn0Eb6a1PtMcdfxVjPWXJMr5K_Bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-19T17:34:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Cameron, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0db14e83-5b2c-42d7-8048-e572268aa6ad",
"author": "Rob Currie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiv2eJsmX49Z_iB2Zd5bYv0Dta0dsKLAharBtMqiFvRlyfvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, Ashish was great explaining everything.",
"date": "2024-11-18T19:54:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rob, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3de8cbca-2fe0-43db-889b-681e31756289",
"author": "Dan Pouliot",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV92QkqRTRbg_VheT-XsVFEj3HaGVh2bZf-HKiyna1RPNb_rBee9A=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Prompt service. Quick and informative",
"date": "2024-11-10T01:49:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dan, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "57bc0fff-2bf8-49ad-bfea-993972136acb",
"author": "Alysha Watt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjXgBobHiKEWlLwdGay68ql5w9uyG0JG6c2GqEpBl5GsmSDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My family was helped by Ashish and I have nothing but kind words to say. He was incredibly helpful, going above and beyond to ensure our family felt supported and our needs were met. He was thorough and took the time to understand our situation and make sure what we ended up with was a good fit. I would recommend Mini Mall Storage to anyone in need of storage solutions.",
"date": "2024-11-04T15:35:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alysha, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9867dda9-fe1a-4c33-bdd8-415cdf8f94df",
"author": "L Dooling",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW78xYdK2545V4fPx2RCi2sP_1WFqKNQVmmhOFqb0o3ok2LQhVu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful in showing me my locker and price options. I’m pleased to find a locker at an affordable price that’s available, close to home and on the date I need it.",
"date": "2024-10-24T18:45:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "L, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "465fc9d4-3e7d-45d4-b89b-620fb38915c6",
"author": "Pouyan H. Namin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcwFyEpeRXCgvEbIGur-4z1-JV6aDwSnAGK5UnFdz5DRAQEdhKvg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-10-21T21:22:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Pouyan, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efd2a866-d647-474e-959a-bea8c097c5d5",
"author": "David Behrner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJI1SYtBE_al7ipYlPwlyREFY3dAD5gPS0nJkXVVLxawl1KTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-21T18:49:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1e50b3f-d6de-4a69-9a88-8bd4f1058f83",
"author": "rajan singh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW14Z7W4OKPy7EPQIBpK6Zm9d0fWP7D6qkzJfRr6OxwChTpzkjZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience renting a locker in mini mall storage for our needs. Excellent service & support by Ashish. Whole onboarding process was very smooth & detailed all thanks to him. One of the finest place to rent storage space quickly and efficiently.",
"date": "2024-10-17T01:22:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rajan, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "f3c1f1c3-86a4-4965-a89e-64b421842f01",
"author": "no sofoa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJhpXEzNE3Y9SEAGo1zYvgZCCUmfpyLrtxvKJ0-sdheNTWBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic service and secure facility! Very satisfied 😊",
"date": "2024-10-09T20:54:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "no, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "bc704f12-5eda-4270-92ab-8d9332c670c2",
"author": "Andrew Karlstrom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6EFF8pPkNzWBRPIfpNO1ABLDJW9T3dhLK6v2ZQxg5YGOktMI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, quick and easy and well communicated. Ashish was wonderful to deal with!",
"date": "2024-10-07T22:31:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Andrew, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cde79135-8d7f-408a-9b94-e91d19b1e5bb",
"author": "Linda Cuthbert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITwkQkV87BThxH38AdMyqOVUikesbFFGlwfeLtc4MyHMGxoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Courteous and generous with their time. Customer service was excellent. I will suggest your storage facility to everyone I know. Thank you so much…. Linda",
"date": "2024-10-07T18:36:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Linda, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e5686af4-fa59-4c7a-8e16-5332d8470235",
"author": "Liz M.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHo8ofjur_LvhZvDe-SPN_k4be3JkheGGSlxPzodJ8JZpNgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful. Ashish was wonderful and he made the whole process simple and speedy.",
"date": "2024-10-02T17:28:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Liz, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "665b99af-0f58-4fd8-abea-f047424b8eb0",
"author": "Ern Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfvMRUGSLOpY29aaQ_taExLAvBq6flZQkPf22GzBs0SslN8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was helpful and friendly",
"date": "2024-09-29T22:06:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ern, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fa050481-eee3-49f9-8750-b03a510f6830",
"author": "Adam Tynan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXznU4wLbHxMh-j5e4Ml9ZkY3tbNaXF253OWyEz-qyeH6XDt4eOw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashish was really helpful with the setup of our new rental. Great to deal with.",
"date": "2024-09-26T19:50:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Adam, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "54e72e47-797a-4ec5-9614-b3bfc9dae08e",
"author": "Beth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUQfnX8HJE33KPZCv-zBTsbTaJOwahmc6kimcNWKkvXM4ZAX54=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was a great help with securing a great rate and providing us with a seamless booking for our storage unit!",
"date": "2024-09-23T17:55:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Beth, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2024-06-29T19:20:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e2f62e9b-6f03-4d63-a21f-0b6c1634277c",
"author": "Wahid Gul",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpSnMflm46Gcj-sgptk0lq6peWjXqF8XwtJWSZpqnCuhJtHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish is very kind , helpful and very professional.\nThank you for your service.",
"date": "2024-09-17T20:50:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wahid, Thanks for the kind words! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d0eb71a5-5eb9-42de-9e8b-bda2cbde68b5",
"author": "Richard Donner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAYFZWEKG0H4RGCH301cy9S8m0rcgIQUOjHOZVcy1gl5gSOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish, was great to deal with. He made the process super simple, and easy going. Moving is always stressful, he made it less stressful. I will definitely be using them again",
"date": "2024-09-17T20:27:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Richard, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "7e2a0105-130b-4863-a7a4-e35ceaa80237",
"author": "jeff s",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhEN-oP-vYBHu722ZPS0m5ccggxFi7ibPknET6QxVa-fXq3w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service that Ashish gave my manager and I",
"date": "2024-09-16T19:37:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "jeff, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2438e351-7f4d-40fb-9387-f8774f11a4a2",
"author": "Cinzia Dalgarno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1abLPa1tHqg9J72oX-4K9_0weY8X2_PkqFpxKzjjc-9wLI48H=s64-c-rp-mo-br100",
"rating": 5,
"text": "We've had lockers at Mini Mall storage for several years. Darren and Ashish have been amazing! They are the big reason we've stayed. Excellent customer service, always going above and beyond to help however they can. I highly recommend the North Van Mini Mall Storage for big , small, short or long term storage needs.",
"date": "2024-08-29T22:08:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cinzia, Thanks for the great review! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "8f9edd1b-5d44-42d0-9975-5fae276e843d",
"author": "Janis Souter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWKCgtbcpztwNaV7Tt5zmUxw-FSDZ-IrqPcpdmjMSxFrYEOw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Easy to sign up and access is good. Ashish was helpful when I needed to change my code.",
"date": "2024-08-29T19:07:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Janis, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "3879a5ba-9560-42c1-8085-d68f7a9711a2",
"author": "Alan W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9X4ZWJYzXuXrByMYuqfIOWvcF44gl5EwkyhCpFg2xB-EtMafdPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was super helpful in getting me setup for my storage unit. Highly recommend!",
"date": "2024-08-28T18:08:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Alan, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45927b39-5465-4940-bbfc-0b53a07ebbf4",
"author": "Chantal Pankratz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNFeSpPF6p5PqnLZAAhw_01616IhPnyCvwf5IyF72SqbVxzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-28T14:23:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Chantal, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad74d659-ef0c-46d2-8084-764d0517e661",
"author": "Rhoda Reginald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLznqCzXoNfUdsSrV0-JcTxlwuMxQqT2kR4bOf4KFcL7LPicJy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was super helpful and very informative. Thankful for his assistance.",
"date": "2024-08-26T23:01:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rhoda, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63ca0373-91f1-4dd1-ba5e-8a91e123d211",
"author": "celestino alpestana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf3wQ7ftP_Gq1NNCBQ6IqfH1Wv1Krhc2IyfOLIamruybwJjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful. Facility is very clean, well taken care of.",
"date": "2024-08-17T22:15:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello celestino, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c6cab8bf-a428-4861-b286-c11e98af1d41",
"author": "Daniel Pelletier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIl5d6I7mvUF9Hzbjk7uCk2tGAQyTcreW2bQtA3CJ58SrX2_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim Bhatia provided me excellent service in a very professional manner during my urgent/recent need for storage of my office furniture. I recommend this location without reservation. Daniel",
"date": "2024-08-17T19:11:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Daniel, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "30473278-5823-4311-8032-38218c7e87f8",
"author": "James Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDypyWQYgBIOb6JL6U-bv4AVggsOAMEJPkKV_OxhO09iA7-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience with Ashish. He showed me a number of units and explained things very well.\nHe’s a very decent young man, an asset to the business.",
"date": "2024-08-15T21:58:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey James, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0dd6b0e-a70e-438c-a716-ec72d78877b3",
"author": "Lisa Munro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGaxI675HSPmEu2LrlSo_WYAZkAHeYm733CHccesBHH0yXjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darren and his knowledgeable team have taken such good care of our business needs. We are excited and grateful to have them look after all of our storage requirements!",
"date": "2024-08-07T21:36:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Lisa, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce54bbfa-a571-4e59-8603-fcf95643676c",
"author": "Homa Davar-Kia (Zan Zendegi Azadi)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnY20vWJeISuYU2GsSN14Yk3_C6iQ5zEUhZ1DvAsTND89szDSC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish is very helpful, kind and proficient.\nHe gave me all the information I needs with a very positive attitude.",
"date": "2024-08-01T22:11:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Homa, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c20f082-f89b-484f-9224-eb61b039d1cb",
"author": "Andrew Simpson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBo9W5qHz8OVuRBwOZUiU4XQWapbFrCvpsazJmon0sass39jq3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashish is very friendly and the service is great. Nice and easy to use the units.",
"date": "2024-08-01T20:38:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrew, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58bb3e29-c334-4842-95ea-0c533457b7f1",
"author": "zentech47",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXa0oSOTqY-Oz5PQYNdwPrgjrcK8IaRoy3AQzZ7wBA3sIQyxTjs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arshish was wonderful I was in an extreme rush to get a unit that day and he waited for me after closing to get a unit sorted. Couldn’t thank him enough , He was extremely helpful and overall had great customer service. The place is clean and well organized and top notch and I highly reccomend them.",
"date": "2024-07-29T16:40:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "zentech47, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6288f18a-03c2-4ea7-b762-81a1fff6a761",
"author": "mohammad reza amini",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgANtqsEKe1fSPZKXr52HYOi7nP87RiF7uHLs1mnewDbr4CYl9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Ashish, thank you so much for everything . You are the best costumer service.",
"date": "2024-07-24T19:52:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi mohammad, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-29T19:20:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "875104d3-8205-4aa7-afda-2dcb0b3f2c75",
"author": "Georgia Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXG5Lck04a7WApEkamCJTik_GXzCj9C5fH6GktQHR94rUzxHkx7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish provided me with 5 star treatment. He was able to answer all questions and found me the best unit for an unbeatable price while under a time crunch. With such kind staff I know my stuff is in safe hands at Mini Mall storage.",
"date": "2024-07-24T05:00:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Georgia, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:20:40.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d61e576c-af44-4a3b-acbc-27ad36c6aed9",
"author": "armin kelishani",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN_V5-mcqgTLA3p3CRxvV51MO7tpCUg4tAKW7V7-UEjWs2rA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank for high quality customer service Ashish\nI will refer my friend to you",
"date": "2024-07-23T16:31:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey armin, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0b94240-3be6-465e-ab19-e1e7b978b106",
"author": "Ken Ip",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgBhEv6nZb9T1zJ0y2g752NHwY3Y-DMI2zFrTdqstZdD5rhw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks to Ashish for exemplary customer service and walking me through first time setup! Facilities are clean, easy to use, and policies are very clear",
"date": "2024-07-21T17:04:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ken, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2025-06-29T19:20:40.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "77ea6ac1-ce36-4db0-a06f-8f6596a072aa",
"author": "Francis Racadio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfHiHOviFhauhSSM-VcC0z9Iu2bmVm1geQZyCx6y7bzRSbvrY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful, Kind, and has good communication skills",
"date": "2024-07-17T23:45:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Francis, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f4ca466d-a24f-479e-b761-92e37a25ea79",
"author": "amin arab",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwMqxKmtloV_DBpV4mT97jyDQe30bBmgW7BohaWrB9J0_NYrU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a positive experience acquiring my new storage unit with Ashish. He provided me with all the necessary information, and the Mini Mall storage facility appeared secure and well-maintained.",
"date": "2024-07-17T17:16:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "amin, Thanks for the great review! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-29T19:20:40.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "75980f28-75a9-42f4-b24d-bdc5ebf46799",
"author": "Coach Peter Twist",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCsBDNRwwvelbOxWkNqulHhtyoQYb6MB3EOcXatQSQjDMTcbYa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional process, convenient location and schedule of access. Ashish was very helpful as the point person I delt with. I would recommend Ashish and Mini Mall Storage for your long term capacity needs.",
"date": "2024-07-12T19:16:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Coach, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:20:40.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "891a3171-d0d2-4888-a9b8-9a5807a0c1bc",
"author": "Marlene Bourque",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq0fwlHvnqMGlQ_W1ylrL0SnSoxoC0Z3PFzjfF9TupZ1eDgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was fantastic ! Service with a smile, very relaxed and helpful. 🙏🏻",
"date": "2024-07-12T11:53:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind comments, Marlene! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2025-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e79b520-339c-4a5e-9ba4-f73a7eb6a8d0",
"author": "Farshid Jahedi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyKGbD9suox6ZurL4szEHhEg17i36-5chTfOiAqwmq6uEz8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, Ashish at front desk was very knowledgeable and helpful.\nVery happy with the customer service.",
"date": "2024-07-08T22:06:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Fsrshid, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2025-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ddaf1537-19f5-4198-bc29-b12ba257a06f",
"author": "Connor Balogh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3mm38A7eqzaf6T7k5qzguJLOW9Xqdatc-OL1ZqLS_T8UerKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was friendly and very helpful. Recommended 👍",
"date": "2024-07-02T18:14:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Connor, Thanks for the kind words! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2025-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c3e1aff-449a-4eeb-aeea-6b5f8607a7a3",
"author": "Eva Solt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUS27_9nKcnAu-DRBlTgha_BqchrxTF68f1c4nu2x82N-Wkx2hJkA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nahum assisted us. Kindly offered a good solution to our issue which we accepted right away. I am glad to have met him and followed his suggestions.",
"date": "2024-07-01T06:16:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eva, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9ef7c1f-e6eb-4528-b0ad-1225237c97f2",
"author": "Michael Goulding",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNCusXsh4Cu4S0Ua-f5OOIfcqR4zDh_wnVQ5B_i2J2k5uBJFDf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish has made renting from this facility a pleasure. After renting from several locations I can say that this one, albeit pricey has the best access, very secure and definitely the best staff on hand. However the new 28 day pay cycle is blatantly predatory and unfortunately has made me want to leave this facility. Owners should be ashamed. 5 stars to Ashish, .0069 stars to the pencil pusher who came up with the 28 day pay cycle.",
"date": "2024-06-24T13:22:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michael, Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! Thanks for sharing feedback regarding the 28 day pay cycle. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2024-06-29T19:20:40.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8cac6f7b-2ccf-4865-baf6-350d586bba45",
"author": "Natalie Forchuk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOlbKxROjSXk-AbB-BupUry-ruMzfup5Wh1Pox6T_PlwnE=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am always so impressed with the service here! I have had great customer service.",
"date": "2024-06-15T00:45:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Natalie, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2024-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f0e53be-3b21-47c1-bc9d-af23168e4ab3",
"author": "Chelsea B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWy_jwym8DKcJ_JKMxX5sP3pgvjKCfnhExetskkGwZu7iSQQdE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful! Thank you for your kindness :)",
"date": "2024-06-12T21:18:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chelsea, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd337b6b-551d-4854-8c28-0e63a9fafffa",
"author": "Dr. Gerry Ramogida",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRczqWdOLZfW_8R4Qc48qT46uX3UasLyXd7v3c1Wf1CZrxyxo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick friendly service. Both Darren and Ashish are very helpful.",
"date": "2024-06-11T21:17:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dr., Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a6f4ac8-f54f-4992-930e-9c6cac75f5fe",
"author": "haley schmitz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8XR9X2Kk_HI1pKPegDxjC7SBhbL6kRL5D2YGhzMFEOMgZ8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such great service have stored stuff for many years here and now moving back to north vancouver Ashish could not have been more helpful .",
"date": "2024-06-03T22:44:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey haley, Thanks for the great review! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a80c00c2-db0b-4846-b015-b81e5f6514ca",
"author": "Jac",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEFLxa2gzuQRf59g8jBucgDcXOl27_Ol0X8bKO_iWsT9r8zVXdhw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashish was so helpful & great at explaining the whole process. Very happy to have stored here!",
"date": "2024-05-29T18:09:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jac, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2024-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d0c0140c-a617-432a-8413-2e4ec017c264",
"author": "Divesh Sisodraker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnqhRwXFqW3U5MDxQeKXdaVaIjZNOQZPBt87HvswCzb1swdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have been using Mini Mall storage for a few years now and have been very pleased with the service, prices and the facility. In particular, we have dealt with Ashish frequently, and he has been very professional, courteous and helpful. Wouldn’t hesitate to recommend this location!",
"date": "2024-05-28T22:47:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Divesh, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:40.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b989a919-d0cb-4f8d-ae56-d756234f74b7",
"author": "Molly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9d-KfCyWTeQ7QhlszfcPaelj8JUwimMwTk4gjE_ZIDeqXBsM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with these guys! Ashish, Nahim and Darren were super friendly, helpful and accommodating. Facilities are super clean and everything is very organized. Prices are quite affordable too. Will definitely use again!",
"date": "2024-05-28T22:25:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Molly, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:20:40.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b886bcd2-e944-4142-8779-e969f8c73b5d",
"author": "Jaclyn Jacquard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwybdLmSDgM9ADlkz5Qecl_WJulCbZ8f1Jilp85UB0lQ7iZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store your things.\nAshish was very helpful…thank you for your help 😁",
"date": "2024-05-27T17:46:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jaclyn, Thanks for the great review! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d3f8812-41a4-4d41-a9c9-81c52acbb188",
"author": "Kenneth Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK-_Y6K_8PRNQDV5uOooT2TW8wPj3HZQLnkz4JROc5u0nVmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "A very satisfied customer and new resident of British Columbia.\n\nAshish is a true professional and very great to work with .\n\nHe is very helpful and friendly and ,as I said awesome to work with .",
"date": "2024-05-12T19:38:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kenneth, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7608db8-1ca8-4120-8307-848b1d06df2b",
"author": "diego bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZfkIcpWtj5IDrKP5NYSvXQ7mi5E5VAeAF4NRTv-05tT3XEw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "ashish did an amazing job, everything was great! 100% recommended",
"date": "2024-05-07T20:12:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi diego, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1451447b-b668-4565-b58f-98c88f579e2a",
"author": "Laurence Mehlhorn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYYS7BrikbWlDJOkADRwdnuHdYoYW2wcQ_AlXRPmVfS5UQU7nR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good to deal with, on time and dependable storage.",
"date": "2024-05-06T22:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Laurence, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "60886b3b-3a29-40a5-9d4d-919acc5a1665",
"author": "Anna Burtseva",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmURpmgCP52jRu9MBg02tTMpN4j06AIwkFXQSvf97Om3liQgc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-30T18:53:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Anna, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "977c06b7-b285-4c6a-b5c3-8f5a5fc87a8a",
"author": "Ian Maxwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZXYZyOvyVrnpN25IA1dja3-z6533Vlemg6R0MYI-q8tqsllsqDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our Company has rented space at this storage facility for many years and just recently sold the Company and and no longer have need for storage space. the premises are always clean and Ashish and other staff members were always helpful and courteous. we have on a number of occasions had a mobile shredding service come to the premises to shred documents and drivers always comment on the degree of security, saying it is the best they have seen. i can say in all the years we haduse of the facility, we never had any problems and can recommend them to anyone looking for storage space to rent\nIan Maxwell",
"date": "2024-04-25T17:35:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ian! We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. Take care!",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6c866e62-4f93-4891-9c17-9d07a05f5f2d",
"author": "Garth Thomson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVb9B-rm5ByOk8vgEm8zGn0GRelA_9s3tee4it5ymEx2JXZSb16=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was provided excellent service in setting up a storage solution that met my needs in only a few minutes.",
"date": "2024-04-24T21:26:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Garth, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "680d1300-5515-4b52-8f3c-781b06ed8883",
"author": "Alberto Salazar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTaH9Dj884K35gmctkso1rdZEAMXBHzmrbnr__0UxduxTZ2mVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went to the North Vancouver location. I had a great experience. When I got there ASHISH welcomed me and showed me the unit and gave me detail information of everything I needed to know. I recommend this place. Super friendly and helpful staff!! Thanks.",
"date": "2024-04-24T21:09:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Alberto, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9ff28b36-6208-4a9a-a2fc-dee48d64bf7c",
"author": "Nick Caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7XPWhrkzfpp8B7zCWcViNXQ9YwthkmfIY5t3XcCVtC7LFpz1w0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was super helpful, pleasant, showed me all options. Place is clean and safe.\nHighly recommend?",
"date": "2024-04-22T21:35:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nick, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5e162c94-4b4e-43b0-af10-7372ef00736e",
"author": "Optima Administration",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSSp6SV5hOFZ25jvyx2QcWQXLkvEpOTCJVX-gL30Gj1VVqUg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashish is the number 1 storage guy in town.\n\nAlways so helpful. 5 stars",
"date": "2024-04-21T21:42:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey admin, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b02bedb-cbda-42ee-975e-6c64987838d6",
"author": "Mandy C. Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvkLnJonUnw0nYTuw1SDEaYIGM0gLrvYb5FBrzqWMoWlDcBnMU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashish was able to help me and my stressful need for storage in a pinch. Very informative and patient, love that Dolly's are available and not locked up. Will recommend this company.",
"date": "2024-04-17T21:05:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mandy, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "28962b5e-5c63-44c8-98bd-16752f048739",
"author": "Archie Hi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2KuCJaVhgONrtO-LS9avrbMwmObg9_uuebwUa4-7tUaA7Og=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darren is really helpful",
"date": "2024-04-17T14:27:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Arturo, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b2692099-a3ea-4d87-8709-5e7ba9c6ddc8",
"author": "Frendshipsea",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9rnb5wp8xB86btx4M5Rub1X-J6HJntWM2Xz801eOFuxD1elsS=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have rented a storage space from Mini Mall Storage in North Vancouver. Ashish, the gentleman who is working for Mini Mall, helped me very effectively. He was very polite, courteous and knowledgeable regarding the products and services they offered. He kindly helped me to identify & decide on the appropriate space needed for best possible price & value. I found his customer service to be excellent, quick and efficient. The property and interior is clean, free of debris and carts are readily available.",
"date": "2024-04-14T18:31:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ehsan, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "e46520b7-f86d-4111-a0dc-5bc6e2e5158b",
"author": "James Chomin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_lifhs7QZYugKcpOTKXIH1LKDGLGfmk0iX3qEaVt_X2HjYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful and had a lot of good information.",
"date": "2024-04-12T17:49:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, James! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "490c457e-df6b-4956-91dd-14871650dcfd",
"author": "Ryan Mruk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhYVibxiJzhPnlqzItzFxBKOq_8tu02w-WXBIXxYcFyEW5Di-pbQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Another great experience with Ashish down at Mini Mall Storage. A+++",
"date": "2024-04-09T01:32:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Ryan, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae79f892-cd2e-4d2d-aca5-d7fb23436c1b",
"author": "Yanman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-PcpZT3zwq4joAbikAP8Gexk1xXAgHkbqbfH_K9XqvgxQPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was really helpful. Great location.",
"date": "2024-04-06T20:42:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Yanman, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e83b1f1-82ce-40bb-a0dc-536cd03603f8",
"author": "roya sh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrh-x-lolpGQrjGmF0W39S5VpRqHiTOUQXRZ55Ib0l9uBYAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim consistently provides exceptional customer service by paying attention to detail, showing empathy, and going the extra mile to ensure customer satisfaction. His dedication, professionalism, and commitment to excellence make him a valuable asset to the team.",
"date": "2024-04-06T00:02:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings roya, Thanks for the great review! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "894ac317-9fb7-4b23-ba5b-14d24ac5c8da",
"author": "Jennifer Belak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNNGykb7GQSt3WKpM960sUZNUStG5uwv6scWpZrXCBXudqzXc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love our experience over the many years we have had with MiniMall Storage in North Vancouver. We have had a large locker with them for quite a while now and it's great to have the relationship even with the staff there. Recently our payment didn't go through on time and they efficiently assisted our staff onsite, expedited our payment and took the time to sort out an annual payment for us that was really needed. Ashish was absolutely wonderful to deal with. (Well he always is actually).",
"date": "2024-04-04T20:58:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jennifer! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.Hi, Jennifer! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "06ffa668-6b7a-4cb2-940d-3c893d7583b7",
"author": "Ron Ganton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIL7yqZKZO6Cfk3CjY-VQ5lEr4N1xfi5CpfMtxmyFZ7dekPjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was great. Very nice facility.",
"date": "2024-04-02T22:25:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ron, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfca1246-00f3-49bf-aeef-9f85cda220e1",
"author": "A M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3wOcI8062JKHfJ4tTppCuFM1jSrxUHfHB4p5t5C2swp9mgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "They provide excellent service with their efficient storage solutions and great customer support.",
"date": "2024-03-28T20:45:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Ahmadi. We appreciate your review, and our team will be delighted to hear your feedback!",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87e31b4c-711f-4ab6-ac02-cb187b9d621f",
"author": "Screw The Light Bulb In",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuQopq7ZA8iaCzxxPK_vjIka4iVEdZNGCRo5hwvM88Qomv5zzZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish got us the best deal available for a 10x10... He rocks!! Thank-you Ashish!!!",
"date": "2024-03-27T20:20:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Screw, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d4c255d7-6544-466a-9358-88cbac97baff",
"author": "Wallace Ewert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwv2R6l11XQ3HNFPkcEmjAOr19Sx2h2Wdpy8pY6WVS-igxew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Lots of handcarts available in lots of sizes. Very clean.",
"date": "2024-03-26T19:54:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Wallace, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2024-06-29T19:20:44.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5f830d5d-52bb-4a3c-87c9-1f736a9ac1f3",
"author": "amfiprion",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKns3kOR1F1VTLAC2Vg4vEeqAtDOXI-Rah9GyFjAb4pItqrimF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean, easy access, profesional service.",
"date": "2024-03-25T04:30:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "amfiprion, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "86b7921f-7550-47d3-aaf4-648dd92246e2",
"author": "Gloria S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5htQT5hQ0CILYoqvK9zOagiKPPBBPKNSBnqPW7ikcqGyPVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-22T17:26:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gloria! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0eb6348f-b6fc-4ab0-a232-7630b57f53a5",
"author": "jan dunn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgn1SdoGWBELURdbLudkz1KEyMoerUWJngD_W-hS5HqOiiiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish has been very helpful sorting things out for us. Moving is hard but he made it easier. Thank you",
"date": "2024-03-21T19:55:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jan! We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. Take care!",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8daa8a8-e9a5-434a-9d0a-8851c360912b",
"author": "Farzin Afsharmand",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU6FDmWMkQx0Xt8bmCb52g2ZAFNioZnovTU5zRspgwZAJJrjwZ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashish was so helpful, went above and beyond to make my move out/ Move in situation smooth, the location was great and looks like it’s been managing well, highly recommended!",
"date": "2024-03-20T20:23:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Farzin, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44e80b69-cbe7-449b-89ed-a85f136c7099",
"author": "Amir Koushkani",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrWFEhEu6kqeHTBLcbHSnuFnvZi1vJQUtkIiXOUvelOV2R5N0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Greet customer service kind and polite\nLoved it",
"date": "2024-03-20T19:41:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amir, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2bb925e1-9518-453a-868c-de5de2c85a42",
"author": "Alexia Tryfon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbMkq0HEZuYEnGlLnjmHPpAZ9NI9i91zuy0u8Mmooj_QlKKqmx2Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nahim was the first to walk me around the space and help me with the offers. He was very professional and kind. The next day I spoke with Ashish who helped me with the paperwork, explained everything and followed up with a call to make sure we had everything we needed. I had gone to look at other storage places, but the deals and the professionalism by these guys at mini mall storage, made it an easy choice.",
"date": "2024-03-19T07:46:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alexia, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1fe3b74b-f26d-4b46-9bed-3935316a4c6b",
"author": "Shon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxR_kf6TRxb8yM5oCeXnikEslhdH4MwdWxVNpWz-EzBD8fQW9J=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been using Mini Mall Storage for over 6 years, and I honestly have to say the facility is really nice, clean and secure. The storage environment is well controlled, as my belongings have not seemed to age a day, with even paper being keep in great condition. What really stands out though is service. Nahim, at the front desk, helped me remove my lock when I recently lost my keys, and had a ton of information on things like disposal options and the like. His helpful and positive attitude was really appreciated! Overall, I’ve had nothing but good experiences with the place!",
"date": "2024-03-17T17:50:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Shon, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1eb23ab2-c668-4cb7-ac63-314dfa3b5f36",
"author": "Bastien Massardier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtQvjSq8Nu-DoythAU5IOjYhjAclAqDMTr8jgWLUMThQJRMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "If Nahim is in, he's got you. Need a ton of storage? Got you. Need to maximize spatial efficiency at a budget? Got you. 11/10",
"date": "2024-03-13T00:38:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bastien, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53aea43e-88da-4b20-8033-5d113a8641ea",
"author": "Susan Hogan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrA7aCnuOa8kKI7HKx0W1JLg_SPy4tQtgHe9a2KzXx71v5IQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Ashish was super helpful and kind:)",
"date": "2024-03-11T22:57:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Susan, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cfd2a08b-4f6c-4ac4-8839-78e31eaa56eb",
"author": "Meisam Aghashahi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInokHvOg_8y2zTlVa_F0frnQ3_Y-Z3dZwVObSz8dZo8m29lA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and professional staff, clean facility, super happy 😃",
"date": "2024-03-07T00:47:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Meisam, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "facfc5ba-0195-4857-8574-640c0e80f787",
"author": "Lidia Stante",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUU7qwY_dSIby5CGtn4tMD_qaDaW2Er1WfRY29FRr3i6IaTYf2G=s64-c-rp-mo-br100",
"rating": 5,
"text": "There's no better storage facility that is climate controlled, clean, secure, and is conveniently located on the North Shore that has great customer service. Thanks for all your help Darren!",
"date": "2024-03-06T00:27:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lidia, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "cc0c1e63-55c7-4d46-aefc-0d1fbb267747",
"author": "Dan Sluggett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHTCHVaEFTPtrnckPdxJcJzQ8oNmVedXJmaG6p1HhX1e3iPZD6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful and understanding.\nMoving is never fun.. he helped turn my bad day into a good day. Cheers",
"date": "2024-03-05T22:13:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dan, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"staff"
],
"sentiment": "neutral"
},
{
"id": "bf3a199c-e550-420b-a821-8f189eb10108",
"author": "Raham Saberi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3qq153ttZAIrvVUfWSbG9y5PQmk_m6O45-YKy2DY1sQh27A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I dealt with Ashish today and i literally can't say anything negative about my experience. He was very welcoming, accommodating and helpful. The facility itself is clean and well kept.\nI rented a locker with a smile. Thanks Ashish :)",
"date": "2024-03-04T06:59:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Raham, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "15ec7d7b-ae9a-4281-a3a4-e9b3b40894ee",
"author": "J Linsangan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-1vr1ylrR-2uST59yjVJjHNtl_eTGMBeSDKSBFnTjdMvvwco=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Ashish! Exemplary service. Highly recommend!",
"date": "2024-03-01T03:46:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear J, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d873ae1-5333-4398-8d2f-d2270e036a94",
"author": "David Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXVTCzZNIH3vpsohtQikcbHYYSOilPmYoCWOXdXmLuqOInUm9rbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-01T01:41:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear David, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5968aa5-be62-4356-bd86-a6da0a3a906d",
"author": "Dreamer Dreamer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJudcKgV3MK3VyQNYP5mTeQIPAhmEQJzSL6_E1SVSlL-ooHJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently had the pleasure of interacting with Ashish, and I must say, it was a fantastic experience. As a business owner myself, I highly value professionalism and top-notch customer support, both of which Ashish exhibited in spades. He wasn’t just friendly; he brought an energy and enthusiasm to his work that you don’t often see.\n\nFrom the moment we started interacting, Ashish was always kind, sporting a smile that could brighten even the dreariest of days. His eagerness to assist at any given point was evident, and he consistently went the extra mile to ensure that I, as a customer, left not just satisfied but also well-informed about the storage unit options available.\n\nWhat stood out to me was Ashish’s incredible attention to detail and his proactive approach. Even in what many would consider a stale environment, his energy and commitment to pushing forward shone brightly. It’s rare to find someone so overly qualified and dedicated to excellence in customer service.\n\nI can confidently say that Ashish has a bright future ahead of him. As someone who appreciates the value of great talent, I must admit my jealousy towards his current employer for having successfully secured such a remarkable individual.\n\nAshish is a true asset, and I look forward to seeing where his talents and dedication will take him in the future. I wholeheartedly believe that any business would be lucky to have him on their team. Thank you for making such a tedious and annoying experience of moving that much positive in our lives.",
"date": "2024-02-27T21:33:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dreamer, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "54a4c330-61f5-46b1-b6ad-7471551d7cbe",
"author": "saeed derakhshani",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdbuvZLBOaiEMoB-Nmg3tLDGksaMGN_IMaszIX14i6MkWokA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went Mini Mall Storage for renting a storage. The atmosphere was very nice and Ashish helped me a lot. I appreciate it.",
"date": "2024-02-27T04:34:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings saeed, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "9680d96b-c004-425e-a73b-9e69b138a5b6",
"author": "Sai baba",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDxb1gSUQGcxHQJrKWerMBB6i-EsRaGSUIK--9xismwgVX6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really great service provided by Ashish !!\nI was looking for a space to store my items and he really went above and beyond to make sure I get the right space with a great price.\nHighly recommend this company!",
"date": "2024-02-26T18:33:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Sai, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "1bee67cd-dc65-430b-adf5-33cd6391cc45",
"author": "Jayden Cc",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLREUfunTfK4E4YIPMHmbJhIsw7RC2JswV7VnTjUYPz6E9B5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-15T23:51:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jayden, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db52f7de-540c-4fe9-b555-d013c8130189",
"author": "Jessica Waddell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPR3chiETRlJ9RTtw8375HC_vWE8Uk-MjurhuwyFMcyxrgo27s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such wonderful staff! Every exchange has been seamless. Ashish goes over and above every time I need help.",
"date": "2024-02-11T03:35:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jessica, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91867650-cecb-4920-b984-53a595ce2b68",
"author": "Norm Landry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtP2F98KMKyPXGJhMu1hMsuBHoO0nF5Q0pA-OMyhCyCAF5hHkaAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and pleasant",
"date": "2024-02-06T19:17:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Norm, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4bef1786-b16f-4e2b-90b6-7422885dc9d4",
"author": "Mike Halliday",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHowuqnYTnnsOMznuUDrjmn2mtORjmvMEuUq97F5JtG-1jbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The agent at the storage facility was very calm and efficient. He took undivided time with me to explain details of the rental and what options were available. Overall, a pleasant experience.",
"date": "2024-02-05T16:35:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Mike, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dbe91e12-8c5e-4b98-9eb7-8138b194accf",
"author": "Garage Guru",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwyX_A1AbPZruUgfq2_IvLqzVHJIAAGutZhJ5AOHbyt-qfh5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly staff and got us a great deal\nThanks Darren!!!",
"date": "2024-02-02T19:43:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Garage, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8484c668-2529-42ca-bdd3-e870829c0818",
"author": "Heidi S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJc9Ec9_uz6Y19cVKuWUs0fLFW0kRZg_76LS4pe5Stivz4CaHz=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Double review for Ashish and Darren both 5 star employees at a 4. star storage.\n\nMinus 1 star due to not being open 24 hrs to accommodate my shift work schedule and my personal need to avoid sitting in traffic over njhat all costs.\n\nAshish was absolutely amazing at the front desk. Sometimes moves are hard but he was super kind snd. Took the time to show me all the different faces applying was very easy. They had a deal on right now but more so I've never had such good customer service as I did today in a long time.... it gives me hope for humanity. Good luck Ashish you will go far in life.\n\nUpdate: I had the opportunity to meet another employee Darren who was as lovely as Ashish. I had come in very close to closing time and couldn’t get my lock open due to it being faulty lock. I went down to the front desk and Darren was there, even though most would be unhelpful due to it being their time to to leave Darren offered to come up and try to help me open my lock he tried for quite a while And offered to take the nest up and cut it off. I acknowledge the time and said you know it’s your time off I really appreciate it and he said well this is my job. This is what we do and cutters and help me get in.\n\nI’m not going to write reviews on locations like storage buildings however, I sure do have to say that the staffing here has been so lovely and supportive and reassuring as this move has has been hard on me and they’ve even listened to some of my venting and struggles that I’ve endured . Who knew that Ministorage came with sensitive and compassionate attentive employees… very hard to find these days!\n\nThank you, Darren and Ashish for being a rad group of dudes behind the counter at my storage",
"date": "2024-02-02T16:42:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Heidi, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "e0a830a3-e090-416f-abeb-39797122e86e",
"author": "Cynthia Gyuk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXulPqlOf6ZCtX0B-hxtOaKcV5QpfTC87WYS-ZI_m1D1ez8Zwqj=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was looking for new storage space that was friendly, professional, safe, and a clean facility. After meeting Ashish and receiving a tour of the Mini Mall Self Storage, I knew I made the right to decision to sign on with them. Ashish was very courteous and professional who went above and beyond to ensure my storage solutions went smoothly taken I was transitioning from a different storage in New West to North Vancouver. I am very pleased with his support and would highly recommend this facility for your storage needs. It was pleasant to connect with Ashish who was extremely helpful, genuine and personable. Thank you Ashish!",
"date": "2024-02-01T19:59:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cynthia, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "dfbce141-cc4d-4707-a5d9-622c2d48598c",
"author": "Sean Jihan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjhNj70_-8urzokg2R5OIISBcfvI4ie6PrSGIy5S-kzhs2lw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I like to thanks a lot to ASHISH for helped me to rent the storage ,he was very friendly and honest",
"date": "2024-02-01T04:40:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sean, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a72fa18c-bb4d-45ec-afa9-9392d1a2a81a",
"author": "Kelly Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZwLGOF-veoHSe51bzkT7XSqMVJVb4KsWdkCe7RYaiPyHXIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was great, Nahim was very helpful in helping us with what we needed . I would also like to thank Ashism for being there to assist us in whatever we needed! Great place to store your belongings, clean, warm & secure! Thx again to both of for making the experience a good one!",
"date": "2024-01-31T23:36:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kelly, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! See you next time!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a83b5e79-ea02-4fa7-bd24-c49d1fce62bd",
"author": "Duncan L",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL72OCAHYrpN0_Isy-tqdXmHKz0aOwziQY8KTAEkj8yyKKj-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and straightforward. Ashish was very helpful",
"date": "2024-01-29T23:06:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Duncan, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "290a2866-f6b6-484d-8c59-f48cb819e09d",
"author": "Luze Issa Rubio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJu9u0LCA58rm--2U8ZERAEibRnC35EcIgjQ422LLqNTI6qqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful over the phone and in person! Thank you!",
"date": "2024-01-22T18:53:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Luze, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e516c870-dea1-4653-a83f-d3a2c5c77a87",
"author": "Tally Rodin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjiGaM-HNWtYel7dhLI1FvSFYK2PNuIh_ItbD6tgBtuwCoTtvj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-01-21T20:27:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tally, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d4254920-4503-4f96-ac4d-fec9fbf416c5",
"author": "Ali Kazemi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCFZ3TKdIEJ8_3edb-B0KU_KlrJRKZ_MyDUsRlf511ap1PHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I like the management. I deal with Ashish and he is excellent in his job and he made everything easy for me in selecting appropriate size of storage . He seems very honest to the place he is working for and with people who are coming to get services from the system. Please visit here if you need storage",
"date": "2024-01-04T21:02:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ali! We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. Take care!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "5fdd8af7-d00c-4429-b2b9-95962a2c7dc1",
"author": "App Conscious",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1HO1j-Ir0YvL6EDCSe1fK23GStpdG9ff8LYaErk59hcmY8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been long time customer of minimall storage. Service is excellent. I’ve worked with Ashish and Darren over the years and they always go above and beyond with great service. I recommend minimall storage to everyone.",
"date": "2024-01-04T18:41:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, App! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7c489fd-afca-477c-88b6-dbf6823533f6",
"author": "Jennie Boyle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTBXs0-JnvODk_apPvi7Pf66z3M1pdcFWQSdMXtCxmmsEk4BDe=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented some storage space from Mini Mall Storage in North Vancouver. Ashish was the gentleman that helped me. He was very polite, courteous and knowledgeable regarding the products and services they offered. He helped me identify & decide on the appropriate space needed for best possible price & value. I found his customer service to be excellent, quick and efficient. The property and interior is clean, free of debris and carts are readily available.",
"date": "2024-01-03T21:32:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words! We work hard every day to provide exceptional service and appreciate your feedback!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "be646650-c5dd-492e-a0a3-f71583031eee",
"author": "Peter J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXlanGgl7iEmC8axexzszEDKqooNQFAqWGUFd4ImmXF04-MQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim at your 1385 Crown Street (North Vancouver) location did an excellent job setting us up with a storage unit this past weekend. He was very helpful and knowledgeable.",
"date": "2024-01-02T18:49:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Peter, Thanks for the great review! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89050932-7f2e-467b-8e58-bb3a57d181c9",
"author": "Jon Kipling",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrlpcZ_jRziFYsFMCjJ0P5elW1JfEGrwbgKW_EEx5b2CUcQfbR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashish is dedicated to the highest levels of professional and personal excellence. Highly recommend for storage. A+++",
"date": "2024-01-02T18:31:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jon, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! See you soon!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f9b37f7-2a40-4c48-ba63-478bb0934bf2",
"author": "Michelle Tribe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW66-wMm_5SfiDco4Mzn5Kq3Li_yj5jzXtwx8iGYlpT-9XeCydC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always clean, well lit and secure. The office staff was very helpful, especially Ashish. If we ever need a storage unit again I would not hesitate to go back to them.",
"date": "2023-12-31T21:24:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michelle, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "81c79259-de06-4cba-ad26-6c77d25d8e34",
"author": "oahudreamin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVov5kDmoDm_rtE0OfalIdU33yKzIkxaIF5udD7s5YYAM77UyeS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-28T23:02:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear oahudreamin, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4efbba83-2122-4f0d-854d-9485adf93bbb",
"author": "Tashrique Islam Khan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeCxEMjm9vZBtLrNnJ8eJRV-OTWn1TIhE6pysC1zhDxXYMiKB8qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-23T20:42:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Tashrique, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b02c8b8-8261-4e5f-a906-7050575cd6e8",
"author": "Trevor Linden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMcCHLBQYAXXLPfMI3hM0EeXvRSSENlHsw8LI-DKeibbAfH3ts=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Stellar ! Secured and great location",
"date": "2023-12-07T06:37:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Trevor, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "590b74c5-60cc-4fee-bf4d-89804f477afd",
"author": "Molly Mac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxyC6sulSBZ6x2qtoK7SQhT5xvv5YQ3ExRfoS0eUfSjeYC4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashism was terrific. He was kind and very clear with all the information I needed. I very much appreciated his patience. Thank you Ashism.",
"date": "2023-12-05T04:08:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Molly, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2024-06-29T19:20:48.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "cb336de7-bcbe-4a42-be8a-cc65a329f9b7",
"author": "Scott Riddell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1LrEBeo3wGDCJJctyqtRQPegPmFW8oIEe2vJGmckxi7CHsbGi=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff are so great. Nahim has always been very kind and helpful and all the staff go above and beyond",
"date": "2023-12-02T18:08:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Scott, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d249964-e71a-4042-a955-2132c04972cd",
"author": "Darryl Milligan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnr4_Y9oEylX3VdvRWPbHiB0TlvCRP2nFe6lcBy5AcMPxrrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful and knowledgeable about the units and locations of the units and he was very professional.",
"date": "2023-11-30T03:56:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Darryl, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b386f40-1625-4fc8-b8fe-7bbf765dd678",
"author": "Michael Hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhkslpD2vJ3YO3Q6MqiGwLdWXJQjQR5sYvwFsyzqcUt9N2J-Ho=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very polite and very helpful. Happy I chose this place.",
"date": "2023-11-30T00:56:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Michael, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc2c6221-934b-4a45-b36f-c8b0049148f8",
"author": "Richard Derek Frost",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVasWn5jqnZOGgUI9tFUkvTMQixB3zHGouL2mZFn-GjdiXu3jezg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent. Nahum was super cooperative and informative.",
"date": "2023-11-18T20:01:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Derek, Thanks for the great review! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a10f343-46ef-470b-8371-279b44596bb6",
"author": "Phyllis Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsJQOOV0C-0Za7dMquD9ysinFgUpDcfIThOL4Hpk-eKsrGpB0sow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Today was moving out day from my locker and the experience was enhanced by the help of a young man named Darren. He is the kind of employee who is an asset to any company; knowledgeable, friendly and diligent. Many thanks. Phyllis Mary Bell",
"date": "2023-10-27T17:06:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Phyllis, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "72e8fce6-55a6-4e1c-b511-b8dad83cefe0",
"author": "Ryan Constable",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmryy8YvIaWnCiToTY_rCjkLdEAdNTtC-KVH3kgWt8FiZhlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used many storage facilities over the years and Mini Mall - North Van is the best I have every had the pleasure of dealing with. Ashish and his team are all extremely professional and are always there to help with anything I need. Ashish helped me sign on through a business account and was able to secure a great unit at a great rate. Highly recommend!",
"date": "2023-10-25T23:47:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ryan, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "934b8baf-f8ea-4704-a4ee-6ddc92004928",
"author": "Sujin Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV71LNakK-LPnoBbhJkEKztPsGxJxMu1zyclVV1QlnhreItEheVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very kind.\nPerfect.",
"date": "2023-10-22T20:30:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sujin, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6eb52b4d-9e71-4f61-8203-f3ec52de7209",
"author": "Info Lynn Valley Bikes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaAmZYYWTXUZHXDGCsKpPRXC5NhqLkQCAfDqxkRnEd6UVGnpui=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish, has always been a great help and the team at Mini Mall is great. Thanks again and we will be back!!",
"date": "2023-10-19T18:57:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Info, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52c8401d-44db-45e8-bd00-937f3bc9d08e",
"author": "Greenwood5660",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuDrcu7zGNWttDq0EEujEu_UQgV-WDBq7aVrF46zH9YhC-Gw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashsih was amazing at the counter! He listened closely and understood what we were looking for first time. Very happy with our experience!",
"date": "2023-10-18T14:52:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Greenwood5660, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fdcfdd8-4ba4-42da-ac7f-3c3bb8c61108",
"author": "Ali Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFy7vISTzdng4X4EBkppdKGisCLZYA3Uw0kyZ7fxYKhOWU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great rates, great service, very clean, safe location. There's a young gentleman by the name of nahim that is always very helpful as well. Thank you!",
"date": "2023-10-09T00:35:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ali, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "634b18bd-b6c2-4a9c-ba60-3de80bb0f342",
"author": "Karim Bhatia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcu8YAOloXpC8iFKQFnBipOY1hsV7Om6UTOz3nBoNbtkJ2kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Nahim was excellent.",
"date": "2023-10-08T23:37:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Karim, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d80b77ca-1a42-44a9-9fa3-f8df36850b5d",
"author": "Kenneth de Graaf",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHLu480rDtnFoEVK_FH00drP3Yx9pI4SkEruBfvVLv-xr2hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-04T08:18:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kenneth, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed9bedbe-de33-4acb-a2e2-e8154feb8102",
"author": "Bonita Randall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAru-8Sp2yMJ_7T1Gsn0hXtmW8rAHVLYcgZlXCEwRd21DK5bp1=s64-c-rp-mo-br100",
"rating": 5,
"text": "My husband and I have moved twice in the past year. We downsized needed a number of storage options over the year. The staff at Mini Mall have been so accommodating as we moved from two large units to one. Yesterday we made one final move. Ashish was so helpful and found us the best pricing! Thank you for your time and research making this last leg of our move almost effortless!",
"date": "2023-09-29T15:07:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Bonita, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6e1fa367-dad7-419b-8b24-b483601d5fe8",
"author": "Kyoung Cha Jeon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmDdp8N-C1-r_0hUq_qBTrJYTUZ7DkrWHTnn7NNDgMUvLTzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "First time renting a storage and ASHISH has helped greatly. I appreciate his genuine help with care in my hectic situation. He has made my day and saved my day with his honest service and professionalism.\nI highly recommend this company. THANK YOU!!!",
"date": "2023-09-24T07:18:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kyoung, Thanks for the great review! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "876cce5a-1c32-421a-8ec9-3fb373fe84c0",
"author": "Ania Partyka",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW62SnJ2O-QDfCOfvTbnuW0fgEIPoRueyDcuMd6JDBEyONFfAwX=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff have always done an excellent job of customer service and taking care of their clients. Consistently go above and beyond",
"date": "2023-09-21T23:53:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ania, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "de2b4354-c10d-44cc-9b26-e1363dfaaf2b",
"author": "Lady Jas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLVl8Ozj1iqM-wgrRNgjNvn_zl11-KCzlpGK6mL8jA5sq05Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-21T17:11:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lady, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04ec06da-1579-411d-bcdd-b54ce9935c21",
"author": "Min Ji Jeon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVw9kMNgC-Df7NG7T4N6XZwt5dldzlyxu18XrB5o2-ON7gdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-21T17:11:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Min, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff691fdf-965f-4034-ad4c-74b2eb0a2962",
"author": "William John",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5AEYrVit-mqyQQpyycbPFFeVrOirGH8SCb7bqsnYd2F2L8m0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks to Ashish at the front desk for the great and friendly service throughout the rental process!",
"date": "2023-09-18T20:16:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear William, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b48a9e19-8623-42f8-9642-76184f3b63ef",
"author": "Real Explorers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVh9oxkREpRS0LMmcSYJpDc_4pUEbAyE5ke5qRpc407jWOi6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "After visiting many a storage unit, we were won by the exemplary customer service at Mini Mall Storage. Nahim was extremely helpful, demonstrating this facilities best features. Security and ease of access is complimented by a staffed front desk 7 days a week & digital key entry for after hours access.",
"date": "2023-09-15T21:15:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Real, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2024-06-29T19:20:50.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0a6e3e23-807c-48f0-a4c1-f61bfdd333a5",
"author": "Helen G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdQqHnF8r5poITOAgSEbtsnAHXCVhPZSTvSzDocWB2Ub_TwBOpcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful and flexible with my booking and very responsive with the paperwork. I would recommend Mini Mall and Ashish",
"date": "2023-09-07T17:26:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Helen, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5f1f75ec-af10-4d76-b8ff-b2f060780af0",
"author": "Ben McDuffie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLotg8elsM3V_VIkJvQko5Nx7pYgR5jCan548C78THZ1Uec=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful in getting me and my business set up with the perfect storage locker for our needs.",
"date": "2023-09-05T22:45:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ben, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "493f777c-40b0-4e65-b9ad-d9fc021c8673",
"author": "shannon leggett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQo4KF9bxOTKFNjSokF5Qw-60crcNBipFCF0cfE-vz2NuqJF0b=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had concerns about my storage unit, and Ashish, Darren, and Nahim were very helpful/responsive to my needs. Thank you!",
"date": "2023-09-02T17:37:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi shannon, Thanks for the great review! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b55a3252-c1f3-4825-99b7-bb674ee4d800",
"author": "keenan price",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwknhz6lrnE-FgbNAOsL71aPNPU9Qelq84hT9IKlcLeb7zXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Daren was extremely helpful, professional, and made sure we had a space to put our gear at a moments notice. I would definitely give them my business in the future and would highly recommend for storage needs!",
"date": "2023-08-31T04:38:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Keenan, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b6f6299-8c42-4ccc-b677-ec15dc9aef0b",
"author": "Lalaine Agustin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeJQsrMMzoKN6okB-Z3uVBsQgbibk2YJMWALT81VsQegQYMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashisn nice and accommodating employee. Very good storage place.",
"date": "2023-08-30T19:14:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lalaine, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "411d5c2a-2fc6-44f1-a1e8-fd22415c4406",
"author": "Barry Soper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDHk4oHvfMHYRev98Xh5ts472lcCNY5Qd8ATTq5hNechI7SA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini-Mall Storage was made necessary because of downsizing my office to a home office. For the 1.5 yrs. a storage locker was needed, I found my experience with Mini-Mall very positive through the excellent organization of being able to come and go as my needs and schedule required. Good value and very professional, in all respects!",
"date": "2023-08-29T22:56:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Barry, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "aefaed85-734a-4d58-92cd-c0bea5ce4e89",
"author": "John Chomyn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVMXB8rb9sGEUikvD8tZOFMM9zyDz8rBhoZNFVNOecTtHs_Qo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service is always helpful.",
"date": "2023-08-27T22:44:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37527c36-6f0b-4f75-8410-a5f43224c7c9",
"author": "NICOLA PHILLIPS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSAUPFT4wXnujuQE4PFABWUeLdbD5IUA9rNn4MQojp9UPNxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our first time renting storage, and the staff were amazing, especially Darren who made the whole process so easy! I would highly recommend Mini Mall Storage - North Vancouver.",
"date": "2023-08-26T02:50:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi NICOLA, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "27ed543f-6183-49ff-b76d-403876e9830d",
"author": "Michael B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9_krwLv2CMNlKDDo4ZVUEk8a_revIXdNC53v0Upp22irBqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just signed up for a new unit and very pleased with the check in service. Ashish was very helpful and efficient while getting me signed up. Keep up the good work! Facility is also nice and conveniently located. A+",
"date": "2023-08-23T02:20:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey michael, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d5ef623-4ce6-4e4a-b7a6-311da9c25e40",
"author": "India Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_p9GlNLj6UTwVmb10qwpZ6rSKi2l4SuIao9B_leeATRZymg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super helpful and friendly staff, always super clean and well looked after!",
"date": "2023-08-21T21:18:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello India, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "78bccf0e-c909-4ddf-b940-192651fcf33e",
"author": "Glenn Agustin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_WmWC8kyys4rtjQ1LcDUCNIDCdJBbb32MxLOoALhMeLEqrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, great service, clean facility. Ashish helped me find the right storage size for me with great pricing.",
"date": "2023-08-20T17:42:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Glenn, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9b9b7b02-00f7-421a-9f0d-2e1e278c855f",
"author": "Maintenance BYC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeKcrsNAXqJtKpUH_ho4gSYKfBsf0HTgveC8mOWNt1DYGVcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful in assisting me find the correct storage size unit. Recommend mini mall storage",
"date": "2023-08-14T19:56:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Maintenance, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5f5ed43f-91fb-4cc1-b096-c381d31acc70",
"author": "David truckcoe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXh9m7Z1W9SxloS6gqevJOYPPoDaZ8UsnCjxcoHHLVFPWDyk1u6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to load and unload private and quiet good security clean storage building frendly staff ashisn helpful and kind.",
"date": "2023-08-11T15:22:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David, Thanks for the kind words! We are so happy that you are enjoying Mini Mall Storage - North Vancouver. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e360637e-c6b3-4115-b148-37950f1fe266",
"author": "Jerry Ocol",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU11cdU0K2zePQddlWYk7AfN6cCZUaXHNGM9-TmhN0dK33cxELF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This storage facility is very convenient for those of us who work and or live on the North Shore. Easy in and easy out. Ashish was very helpful getting into my unit and was there every step of the way. Very accommodating! Thanks!",
"date": "2023-08-09T23:58:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jerry, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ac7d093a-2860-47ff-906a-a4a5dcb6fa49",
"author": "dave mott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtHZ9W5y9Hq5YM_McWqlIJ72aAS5CEDrJkmBhq4tQRfmGa7-E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ash ish was friendly, respectful and very helpful!\nThanks again ashish",
"date": "2023-08-06T18:57:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dave, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "582a391c-9c64-4f9f-af6d-04c11db02536",
"author": "Dr Natalia Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLznKswl1tx7KW6WbBS78KYurVtby04bLWCiwtQz73wJSXxZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to set up storage, secure and clean location",
"date": "2023-08-02T16:17:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dr, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "5269e926-0d88-41ff-bcb5-31ac41ad0f32",
"author": "Kelda Gavina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTPeOtsz1v8aOS2FRJsMSNi7zYzBy3grZEEKg8PrPp6BX7SFNq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was so helpful in finding me a more financially suitable option! The site is always clean and well organized.",
"date": "2023-07-31T17:59:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kelda, Thanks for the great review! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fa05ec8b-5198-4d3a-9fb0-a11a8ca8faae",
"author": "Angelo Toselli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJF4Pg8fbMLsFMr-Ql6KidtAnCPmK0IcT22hpiXC3SNYoq9wA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have rented many lockers from Mini Mall over the last few years. The Mini Mall people ( I have dealt mostly with Ashish and Nahim) are very professional, keep the premises very clean and have been very responsive to my storage needs. Finally, they provide service with a smile!\nThank you for all your help guys!",
"date": "2023-07-18T20:51:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Angelo, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3ecfaeeb-1dbb-4b76-9a5a-d81d95f5a1bd",
"author": "Xavier Rochet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_j0yK4Os_k8BdZX9OoOsXueJNYExxK_NjSfsjS8vzMXRV_CE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hi Ashish\nThank you very much for your help and the quality of your welcome and your professionalism\nSincerely",
"date": "2023-07-18T18:53:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Xavier, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b3d22533-ef36-4035-8a07-2e9a70146677",
"author": "Alex Russell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhBxJGI_5LcyqmWBUHdBN1SWvnsTJXk0BbRsFlSrh5sT8CFeI=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys were very helpful. Ashish looked after every detail I asked about and made sure I was happy with everything. Really appreciate their effort. The 2nd month free deal was the best I could find.",
"date": "2023-07-18T00:32:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alex, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:51.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "62c7358d-46a4-45cb-bc62-a0e76ab58299",
"author": "Nandika",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTcplyj1zkAtzrEJ5gpUDutwPSaRMj7gU_CRtP1VNSQ-Sqrc8L=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility and services. Highly recommend.",
"date": "2023-07-17T23:01:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Nandika, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:20:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f24a30e-3e8d-407a-9fa9-a4a0a852daf8",
"author": "Mila G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKV2EENRzhmZkLrdVnUwxpzRoGDoWSASGFXEBx-jz6L5Hp3gQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was a great help for me, answering all my questions, showing the facilities and explaining the rules and conditions.\nThank you Ashish!!!",
"date": "2023-07-11T18:06:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mila, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:20:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d680ca8d-d946-4f51-873a-eae46899ec6b",
"author": "Z s",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLT0xNYeMRkRzpnoLUuffcBMBPt22LItJliVHXUlUTw7sWBRA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mini mall self storage is great every employee is personable and organized. Nahim has been helping me with my storage facility needs",
"date": "2023-07-09T00:18:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Z, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:20:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9cc4e6d7-c689-4b70-84f9-156e5b62c27a",
"author": "Claudia Bullington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHZ4Q9lmdzw8Q3NkrZBw634viogRviLB5SbY8L9020CAo5bVl-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just had to close my locker and was sad to leave the facility. Great service by Ashish with information and invoices and everything.\n\nPlenty parking, easy access, clean, temperature and pest controlled.\n\nHighly recommend it!",
"date": "2023-06-27T21:37:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Claudia, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ca3d4e8c-7707-48be-aa99-345aaf023940",
"author": "Pierre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxFFbXmmwCvg_UCXnT3sU2FFMNEGJ8T49GZmxQDr6vgTI0Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish and the team have been really helpful, friendly and efficiently arranging my storage needs and following up. The rates are comparable to others and the facility is clean and secure with a good assortment of spaces and any moving, packaging and storage materials needed.",
"date": "2023-06-22T19:37:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Pierre, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "dfbb18f3-ddbe-4a0a-863c-e7637249d657",
"author": "David Samuel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrttGUmz33lFjRW3BBwuVS4M0ynj3wm70-Tr-u1PLoK5wLUrHTBA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashish was very polite and helpful. Reasonable prices",
"date": "2023-06-21T23:51:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9ea1b6bc-9cda-4f08-8e8a-f8a5acb82faa",
"author": "Alvin Lim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0sQAVrA3bumHzROYT0NckI5tJn6sNsYQCKWbGBLXsJvlyUY8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish has been very helpful and courteous. He is knowledgeable about the products and have been very helpful in getting my rental unit. Keep up the good work!",
"date": "2023-06-20T23:31:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Alvin, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "620d54aa-0ba0-48be-9921-51a54a977d33",
"author": "Samantha Owen-MacDonald",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrnIsDnikQnHqOrSlRVipN_7PR5uagrYnLkU1axHIujQqBVfI_8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish helped set me up with a storage unit. He was attentive, super helpful, efficient and knowledgeable. The unit is very clean and doesn't have a smell. Ample covered parking close by with many carts available to help your move. Much prefer this one to the 2 others I've tried nearby.",
"date": "2023-06-16T18:51:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Samantha, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e9f018e1-814e-4bd3-913e-a4ded747fc89",
"author": "Dominic Sliz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1AP3hYVSTPawlX9A0ZiOPrZz3066umpMCZGkH3s36jp8EvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was super helpful and helped me with all my needs. I will recommend this facility to anyone moving to the North shore!",
"date": "2023-05-29T13:40:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Dominic, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e05d0df7-946f-4f72-aaad-17cf7942c077",
"author": "Joshua Houghton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUb5xGPIAcMiEOIm2NGRuwMsXbnvslHWBsNmMEpwZjTNgfjhl4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mini Mall Storage was the best self storage company I used. The facilities were perfect with extra security codes that maintain saftey of my personal belongings.\n\nWhen I signed up and spoke to the team they had excellent customer service and guided me with the right size unit for my storage needs.\n\nSinging up was easy, painless and having access to insurance was an added bonus that added protection to my personal belongings.\n\nThe facilities were well maintained, clean and always had access to push trolleys to move my stuff back and forth.\n\nThe team was really easy to work with to close my account when I no longer needed storage. My new condo has a storage unit so I no longer needed the rent. However in the future if I ever need storage use I will go with mini mall storage again. I personally and wholeheartedly recommend mini mall storage for your storage needs. You will not be disappointed.",
"date": "2023-05-28T17:20:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Joshua, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "neutral"
},
{
"id": "a49c1e9c-8451-4f56-b38c-2589d243cd28",
"author": "Denny Hoesgen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbPXxagRHG41qvdC6c4BvHAKTjXgmmRiGFte7VoKQkEFaqBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish and Nahim both helped me today to switch out my locker from a larger size to a smaller size. They were both very friendly and helpful. Great service here!",
"date": "2023-05-27T16:58:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Denny, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7fe0c0e0-105a-4c85-af6f-4a55c815ed53",
"author": "Rebecca Rawlinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbFlVE__r13xZPKWLzP5eDGi9oefSUbL5aGHy6WKvEGVqpZA8b=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly service!",
"date": "2023-05-15T16:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rebecca, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b2f0b7ac-1329-488d-b4fd-5dccf238a89d",
"author": "Sandy Milne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEiMGZ__BLDj3jNsdpbplRYkH0pOHurLN-1wtVslDgadeoaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish is a great addition to the team. He accommodated me when I was the last one in the door at closing time. Much appreciated!",
"date": "2023-05-03T00:12:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Sandy, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "b8f50601-2cb4-4185-8809-d70766651e0d",
"author": "Andy Warren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKdWayZKTmX7dhAAE6VPeSSW_VIfOIsoWRONxGdsQnN6m9bPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Experienced great service and assistance from Ashish and other staff members.",
"date": "2023-05-02T21:32:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Andy, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fecd29b1-d770-4cd0-aa3f-9046d865095a",
"author": "David Mollenhauer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHHwhWM-fSMOWbUsLnAYd1FXYEHdBHIdEEr5W2cAyTqoVMkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall Storage at 1385 Crown St. in North Vancouver is a wonderful place to store things. It’s clean, secure and employees like Ashish contribute to the good vibe and pleasant atmosphere there.",
"date": "2023-04-29T19:20:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey David, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2023-06-29T19:20:57.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9ead2eb0-1161-4723-b06b-f37616c3ee44",
"author": "Lucas Pelletier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhJAynqAJYw1ntOartDm2NdzoJvoJckYNK1WqaHM8gD77qTNXf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service guys in office are super helpfull",
"date": "2023-04-29T00:58:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Lucas, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9247294a-6ffc-422a-9660-46c3d5e8bfaf",
"author": "Andrew Walsh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8QG2rsIP6uT9pZ_8UWzeKiqwJl18tGyqG_mfjQq5q0zMb0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "A quality experience over the last year and a half with my 20' x 10' storage locker. The staff are helpful and courteous and the area is kept tidy and in good working order. They provide easily accesible large and small dollies for transporting items which was very useful.\n\nAfter clearing out my locker Darren at the front desk was very helpful in making sure that my rental was terminated correctly despite the fact that I was a bit late giving notice.\n\nThanks for your service, I would reccomend Mini Mall for your storage needs.\n\nAndrew",
"date": "2023-04-28T20:51:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Andrew, Thanks for the kind words! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3ea14515-a5aa-4ceb-8cea-72c32623301b",
"author": "CJ Lunitz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV99QOYgu-WhGzCIBI5-bzihJJh_fEhuEhr3cs6QhyiaXnbXmaJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I’ve been storing at this facility since it was Mayfair. The staff have always treated me well and say hello whenever I bump into them. The facility is easy to access especially if you are on the first level, and they are making constant improvements like smart phone access. The facility is clean and well secured. If you’re on the north shore this is a great location for self storage.",
"date": "2023-04-28T05:32:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear CJ, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "51b3d8ed-aa72-4249-9133-be878282a68a",
"author": "Chris Herbsen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV89RhcBGQREuCiG0kdzIj2EPDTl0wuo5DkX6S0TnekjNNFBpP0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish was very helpful and answered al my question, really well done!",
"date": "2023-04-18T20:20:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fed3a76d-284c-4f8d-bbf1-e27b35b81e28",
"author": "Brent Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWVBrMzo7ljEiIepM5D6c0jeM_mmWeHyNct29eFG4uG_5e7ZU=s64-c-rp-mo-br100",
"rating": 5,
"text": "We’ve been here since Nov and the customer service from Darren was great and the facility was A plus and we would recommend. The facility is very clean and organized. Again we’d like to thank you Darren for all your help\nBrent and Stacey Burns",
"date": "2023-03-10T19:27:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Brent, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "30e74adc-9da8-4a43-ad33-e7c2f968c8af",
"author": "Shaun Wysiecki",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX-9S1WwBZ-oSt3AO3X_qQlVRcruzV7tkc2NcdZZd1Umh_bQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly, efficient, helpful staff. Great location and super clean. Secure and convenient, with all sorts of amenities available on site. Large selection of supplies and everything you need to store your stuff!",
"date": "2023-03-06T23:13:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shaun, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "efd8a561-5a4f-4ca7-8aa7-57d2a5189cd7",
"author": "Elham Mojarad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJnpI0NeNYDS48lbeRtsi8mFFdJ4Z8QAvW0syI7QzbLGlO=s64-c-rp-mo-br100",
"rating": 4,
"text": "Ashish is a very good person and he has been very helpful to us .",
"date": "2023-03-06T19:44:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Elham, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "581dbfaa-b6e7-4ee4-a24f-693be22d8cf8",
"author": "Aman Nouri",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUH2BgQE_SQBuL7tPHV3Dm1nxBC7l5t0QIuSKyg4EDsD_zbErM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashish\n\nExcellent devices and appreciate his professionalism.",
"date": "2023-02-24T00:16:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Aman, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6dba7b0d-2999-4580-8184-e4e6e1c5ed14",
"author": "Shainaz Mawani",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVb37PeYKXSjNm4B4JeeqXYwJ-4qUS6_sywsp--dZuz3OKBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Gave much attention and care.",
"date": "2023-02-23T00:21:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Shainaz, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! See you next time!",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5091dddb-43b4-4e0b-9803-f7aeca856e17",
"author": "Nick Kondis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgybkgnQV7SgdghZf-sCO3b7GsgPlRVaZD_4W1NqzuU5nuhA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everything was as expected.",
"date": "2023-02-22T18:13:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nick, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a2578a91-9b1a-4189-bce2-5f7d1aaa57bb",
"author": "Brian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI20ak6L_4_t-Nhcjcy2YEMfHLlwMjJBmtxsQSThtJ8aDR0rA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean quick reliable and secure.",
"date": "2023-02-17T22:32:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Brian, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "daa0d91b-0ade-4dfe-bb8d-2980bbe421ba",
"author": "Marni Weinstein",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWslJUyFmmy0thqlWs94pJi6Bdty4dpcECgKbI1Ulp046KrVyjr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a unit from Mini Mall a couple of months ago and have had no issues with this facility at all. Very clean and friendly! One of the employees, Darren, gave me exceptional service and found me the right unit and I couldn’t be happier. Thank you Mini Mall!",
"date": "2023-02-09T16:45:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Marni, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Hope you visit us again soon!",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8182e850-c7aa-4299-ad01-5d7fbaebd29c",
"author": "take yvr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3JOZH7tpyAUzFWNl00X4p4Xxfimo9ETYwKrcIXWFIbToUgg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff is very friendly and the rates are very competitive. I just signed a contract and haven't actually put my stuff in yet, but so far I am impressed with the quality of the service.",
"date": "2023-02-06T00:12:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings take, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "dbd0e86a-e217-4759-917a-857d354c747a",
"author": "Naushad k",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7TnPlh1XnT1_Pb39av7ADwUngFM7w9_wCFRWUjJpB6JKGmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nahim is great he really help me look at size and some boxes for my needs he works on Saturday and I will definitely come on Saturday and deal with him. Excellent customer service virtually and in person. Able to solve the problems with attention to details. Recommend to visit on weekends for his lucky customers for storage services.",
"date": "2023-02-03T06:51:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Naushad, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e0f873cf-98cc-483b-9436-fcac274b304b",
"author": "Google User",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq9SA5zDzO4uBSOsQyLlwQMMpTKLKumyh7Aq-QZzu2S67WAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service with Ashish was excellent. He was very accommodating in helping us choose the correct unit for us and was very thorough in explaining the company policies. We used this North Vancouver facility in 2014 and were very pleased. We were thrilled that this facility is still very well maintained, clean and secure. Mini Mall Storage also has very competitive rental rates. Highly recommend.",
"date": "2023-02-02T05:32:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robert, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "008c9dec-6367-47c7-aad1-ab76e387ccd4",
"author": "David Gardiner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ446IQki4hK2dO-BfVhWbrenBqSWdR_uLTrFUAP0sMTqgsWA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-11-18T22:20:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8531818e-2943-4912-baeb-1f0a00c845cf",
"author": "Melanie Savard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZ5Ssp4JKCgZXjXgFZ0_6k352JNH6IkX7RL4prNmGS7l4HvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-26T20:07:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Melanie! We are committed to providing a great experience for all of our customers, so thank you for the 5-star review.",
"replyDate": "2023-06-29T19:20:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "adaa41c8-b229-4be4-82f9-1be057c795c5",
"author": "Dee Tarnutzer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNXor1qX5kGFMJYt01sAXX2snrkQ_ZrsvYfNpaLAdW5kb4ojYT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-16T23:49:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Daryl-Lynn, thank you so much for your amazing review! We really appreciate it.",
"replyDate": "2023-06-29T19:20:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3f35534-d6cf-4b10-9c17-e835ef5fea0b",
"author": "Relay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtiI0g8d-KR2qzOmsL9aSNoFILe4LMVqgML3vcv4ppGAQyYjpE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean lockers, good rates and friendly staff!\n\nCan’t ask for more!",
"date": "2022-04-20T14:42:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review!! And thank you for trusting Mini Mall Storage Properties for your self-storage needs! We will pass on your comments to our team.",
"replyDate": "2022-06-29T19:20:59.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a85f0960-7ce8-41eb-a73c-4a6b8c7964e1",
"author": "Robert Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMa-vLuOg4UEPJL6dL3jha6EWZvz2g0yrTtc15KOw45ACmbDq6Zw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-01-16T00:23:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Robert, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.",
"replyDate": "2022-06-29T19:20:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a5f6751-a61d-4d8a-80ee-c179fae5f25e",
"author": "S S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP_UpNShbhuRSTosoTufJV0OhNAvjvx3B_1jvaNOMk5SCAjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service! Highly recommend using this company!",
"date": "2020-03-13T17:01:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6e3a40ff-9461-4ad2-8f35-e5239a4e7f8a",
"author": "John van Rij",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHgtkb_eGmq5D9mcti7HFbrEv8geURRLLcbZIYyeEtnk1wJA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-11-27T17:59:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f021ed1e-5757-442c-860e-9d19ef33483e",
"author": "kelly ashton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfubPSNPAZv81snRU5yNvxK6nTgO72u85gSATqrvyvWnKHOyvv=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Looks clean",
"date": "2019-08-05T22:43:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2f662428-14f9-4a86-a54e-d42e402cbafd",
"author": "Sara Birnham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmLdfCcQud7KdTq9DYLSczMaoIXXhSs-WePSh9w3OzsFCqmlGL=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful staff& good clean storage. Thanks Mayfair!",
"date": "2019-02-11T22:41:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b1bef25a-f2bf-4145-a605-d3e8cd0a215a",
"author": "rick duncan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoXg3AGJfM9xjq_WYoCBn69q5Qz5i0V9oCbqV4_PSm4t1_Sg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very clean. And great service.",
"date": "2018-12-22T21:39:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words! We love that you had such a great experience!",
"replyDate": "2023-06-29T19:20:59.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "720b1a05-a928-4ef1-bfda-d08b115c236a",
"author": "Floydd Zilla",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYdiBGxEu5jPohhPDdMO9A2KOEZ_tB-m1lBYN-BnGkhBihPjYJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-03-12T20:28:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Floydd, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! It was a pleasure to serve you. - Mini Mall Storage",
"replyDate": "2023-06-29T19:20:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2cc789f-c5c2-477a-a0f0-bdb1e90246f9",
"author": "Stephen Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXi7sWl1XmjzyTFh6z5qzQk1FWkbyuEYR79P-zeZxROboXLUyHp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Total peace of mind. Excellent choice",
"date": "2018-03-06T20:41:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Stephen, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future. - Mini Mall Storage",
"replyDate": "2023-06-29T19:20:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36b9be6c-2e7c-4419-94a0-8308d7ee8985",
"author": "Antonin & Verena van der Lely",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdf013so1wKiaIMQ8we2_vastGe--auoUgmW7ia6_M7FzYZ1QzWg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "dry, safe, very secure, easily accessible and affordable storage. best storage around",
"date": "2017-09-23T18:47:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Antonin, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future. - Mini Mall Storage",
"replyDate": "2023-06-29T19:20:59.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d5c257a1-b563-4156-9f3b-add293effc36",
"author": "Siroos Edrisi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFZk6uXHTs7CYEScyGcE5_SgAs71DewntWVGlc6R9a9OXqIc-K=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-08-20T18:45:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Siroos, Thank you for the awesome feedback. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-29T19:20:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72a30ae3-211f-452d-9de0-4b06aa5e559e",
"author": "KEN MOERSCH",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPeyDkGQlR_gjs4R57EnL2bsbImDdW3UNKv2Cjv2PtEY_j8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-07-05T23:15:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey KEN, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you. - Mini Mall Storage North Vancouver",
"replyDate": "2023-06-29T19:20:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6d9f1de-716f-44eb-bbd9-2b9f4e5ee9ad",
"author": "Majid Akbary",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk-ibWusK-7A7mYJ3V1MKzbtJNNB4RYzSUVefd8_Tr5p6G716tlA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2017-07-03T06:01:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Majid, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. Sincerely, Mini Mall Storage",
"replyDate": "2023-06-29T19:20:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a67f13ee-e8d8-4d10-8805-c7c78dc4008c",
"author": "Brady Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8oohH6RQAqfEXR872waHKb9frofM79MH29apPw4eO4p471dHrWQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I never thought I'd need storage but these folks get it right and made my choice easy. If you need storage this is the place.",
"date": "2017-03-02T18:15:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Brady, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-29T19:20:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50cc5c24-15d0-41ed-ae24-ceb7218b927e",
"author": "Dave Coles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKvGuU4bq42RJmj-Fl7kjxHQ3530g1kA0GfRkPYKjKfRcAsoI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very secure facility.",
"date": "2017-02-11T23:55:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dave, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-29T19:20:59.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "5ff6e714-1a3b-4e8e-8214-9e33f4f241f6",
"author": "Will Richardson-Little",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWddwDNyX1vPbPqtbZwMdFlsutz8hWIlANEUwyA8GKLxI5DB0_Yuw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-01-08T19:13:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Will, We're delighted to hear about your experience! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! Sincerely, Mini Mall Storage North Vancouver",
"replyDate": "2023-06-29T19:21:00.000Z",
"tags": [],
"sentiment": "positive"
}
]
}