{
  "summary": {
    "average": 4.7,
    "total": 38,
    "distribution": {
      "1": 1,
      "2": 1,
      "3": 0,
      "4": 4,
      "5": 32
    }
  },
  "reviews": [
    {
      "id": "bc3396fb-3382-4599-b1b6-0852375f892d",
      "author": "Bailey Nicholson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8pd9Ynceytx0-xKbSA0iwvAS7I8wMPDy1kJhdmODzmpznow=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "There great! Very easy to talk to using customer service! Super quick to upgrade storage unit if needed. Amazing security, lots of cameras around the location so I know my things are safe!",
      "date": "2026-06-22T18:54:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Bailey,<br><br>Thank you for sharing your positive experience with our customer service and security measures. We're delighted to hear that you found it easy to upgrade your storage unit and appreciate the peace of mind provided by our security cameras. Your feedback helps us continue to improve our services. We look forward to serving you again soon!<br><br>",
      "replyDate": "2026-05-23T01:43:09.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8715d107-633f-4a08-9797-8766275e5d10",
      "author": "Guy Rodrigue",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaBbjy6JsgIcqICKhRCFCAS4SA80RcVdSNTzzGUCXaYM3DQA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-17T01:34:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.<br>If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
      "replyDate": "2026-06-19T01:43:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ed5770c9-d9b8-4fbb-8f00-756bcc733c19",
      "author": "derrick smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwF25YvAXV6o7XqGD8ysr2WBny8ZCd1DJDDuic1-zpjJ2wWA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Minimall storage in kemptville has been great.  Brian, one of the managers there. Explain the process easily and effectively.\nwe got a two month descount and the units are great. If your looking for an outdoor storage unit. I'd suggest minimal storage.",
      "date": "2026-06-16T16:32:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Derrick,<br><br>Thank you for sharing your wonderful experience at Mini Mall Storage in Kemptville. We are thrilled to hear that our team was able to effectively explain the process and that you took advantage of our two-month discount offer. We greatly appreciate your recommendation and look forward to serving you again in the future.<br><br><br>",
      "replyDate": "2026-06-18T01:43:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cafec543-0aa2-4a1d-9181-4591b8cb3f79",
      "author": "Nichole Moon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLf2-CtdPm4Q2Mi0p9fkUiBbpi3YJLtK1xHdZA84GHYx89WHA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service- very pleasant and helpful",
      "date": "2026-06-16T16:09:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Nichole! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
      "replyDate": "2026-06-18T01:43:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d6bfbaed-41d1-44e5-b33f-08a9b7ca2137",
      "author": "Heather Hanna",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHJGVOgxNDY6cNx5PKhBSzYAi5eeCvEsVRm33vmUZPeQcTIzY7Gw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-22T16:13:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.<br>If there's anything more we can do for you, please feel free to let us know.<br>Best regards!",
      "replyDate": "2026-05-26T01:43:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "eb228a92-927f-4031-96df-afb61baf687a",
      "author": "Julien Lepitre",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNCOaBtae5b8ouWSxuLsC1JiX41VmyMiQQ3XjxVAwvRz8u2g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean, snow is removed promptly, good location",
      "date": "2026-05-21T19:26:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Julien,<br><br>Thank you for your positive feedback! We're thrilled to hear that you appreciated the cleanliness and prompt snow removal. Your comments help us maintain the high standards we strive for. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-09-23T01:43:09.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "11e91ada-6db0-4771-a51a-355828dc419e",
      "author": "jaye",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe_w6GZR4wcQ64O13TFTe-zrz_aGL8Ner__B3EvRFn6s0h7A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-02-08T20:52:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
      "replyDate": "2026-02-23T01:43:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ed0cb0f2-a74d-436c-94ad-efeac381d3c4",
      "author": "Nathan Nieviadomy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhcwW7OdRPyNL84QnHPA_LvK7C5vVxZv8IKCocoT50sQYc12c=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Incredible service!",
      "date": "2026-02-08T19:49:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Nathan,<br><br>Thank you for your wonderful feedback! We're thrilled to hear that you found our service incredible. Your comments motivate our team to continue delivering exceptional experiences.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-02-23T01:43:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "68b62df0-fb8e-493a-bdaa-3998ade76ec8",
      "author": "braiden bourne",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnC7fIxJv9cv5lKk_4AU2hYdzBeZtwbtcaMUnZPno_2qAEVCS0=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Wonderful service great online staff",
      "date": "2025-09-09T13:42:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful review! We're thrilled to hear that you appreciated our service. Your feedback motivates us to continue providing excellent experiences. We look forward to serving you again soon!<br><br>",
      "replyDate": "2025-09-23T01:43:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5e5629da-5e99-48bf-93b9-6cdf0b08e9a4",
      "author": "Adriane Dunlop",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrZJD0mhCkV2fJW-biJmWh7ZPK7CIWver3OmIGaLNXLALVd75l=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Great people to deal with.  My unit has, unfortunately, been broken into.  The staff was great helping to deal with the situation.",
      "date": "2025-08-28T01:18:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Tim,<br><br>Thank you for sharing your experience. We are truly sorry to hear about the break-in, but it's reassuring to know that our staff could assist you effectively during this time. Your feedback is valuable and helps us continually improve our services. We look forward to serving you better in the future.<br><br>",
      "replyDate": "2025-09-23T01:43:09.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f1a72e2b-afda-4a15-89ba-cb004e34d24e",
      "author": "Karen Bedard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIITSekPNg5DAgBtGK_9KMl0ErriAeVUZV3DlU9oGnDyxZUzA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Pleasant and easy experience from inquiry to contract to availability. Great experience",
      "date": "2025-08-27T16:55:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Karen,<br><br>Thank you for sharing your positive feedback! We're thrilled to hear that you had a pleasant and easy experience with us from start to finish. Your insights are invaluable in helping us continue to provide exceptional service.<br><br>We look forward to welcoming you back again soon!<br><br>",
      "replyDate": "2025-09-23T01:43:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "77a87c26-8ca6-4a12-bde0-b2a7cc37082a",
      "author": "stew Sewart",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLj4-_UcXdNc2Ty4Sw2lZtk3U8NKJxyUghEWw1LKbgSxRU0aw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "I have issues with l have been with you guy's quite  some time if there's any problem l will be in touch  have a blessed day.",
      "date": "2025-07-30T17:14:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Stew,<br><br>Thank you for your feedback and for being a loyal customer. If any issues do arise, please feel free to reach out. We wish you a blessed day as well! Best regards.",
      "replyDate": "2025-08-23T01:43:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e337708d-ff89-4efa-b5f3-a946bee9bea8",
      "author": "Christine Beaudrie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcL8H2Oh187pOjAfpgr1dq8RRusH-qUPMi7jwhxvxgdp6rk2ei=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Happy with my decision to rent here!  Prompt response from the team, clean and tidy - well maintained facility.  Two thumbs up!!",
      "date": "2025-07-29T14:38:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Christine, thank you for sharing your positive experience with us! We're thrilled to hear that you're happy with your decision to rent with us at Mini Mall Storage. Your satisfaction is our priority, and your kind words mean a lot to us. Two thumbs up from you is a great compliment!",
      "replyDate": "2025-08-23T01:43:09.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "827f3b69-c8cf-4b8b-913f-f73da92d03f1",
      "author": "Kristy Taylor",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJonPWoFisXXIuF4EKyPupWbzF0bH8uq6QxQwcZuTJk5453uQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Professional service, excellent communication! We are thrilled to partner with Kemptville Mini Mall Storage.",
      "date": "2025-07-23T18:00:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Kristy,<br><br>Thank you so much for your wonderful review! We look forward to continuing to meet your needs and exceed your expectations! Best regards.",
      "replyDate": "2025-08-23T01:43:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ec622a2c-e1f0-4cd7-8ea3-3665c4b793fe",
      "author": "Brandon Olsen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhmcMgL1x5VTwbaQSdozgXvgwiJfb0mS4Cpi4lGvSWD0kh36cO=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-12-15T00:48:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Brandon, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
      "replyDate": "2025-06-23T01:43:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4d8ac747-4f94-400a-81a0-31d29dc98d3e",
      "author": "John Gray",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl9QqHFgrkKXsIrfl0e0NkgEy77VQXmpcYdojtn1Kai6gdjDw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-08-06T13:53:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello John, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
      "replyDate": "2025-06-23T01:43:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "373b1ac1-acf4-4f09-ade9-7bc22e5ba272",
      "author": "Robert Orme",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKfXUg44c8TP5m4c1iKPdHRkk56ek0W0kKFJ4w9XBY6BxuJg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "great never an issue",
      "date": "2024-08-01T11:37:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Robert, Thanks for the kind words! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. We're here for you anytime!",
      "replyDate": "2025-06-23T01:43:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c0657a5f-fcd0-4b4c-8878-9ba57d77eeb2",
      "author": "Helene Cote",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3Lqi-TIccUYoZWM-9ZgtIdOsKZKzJgkJdLnDtcyN1O-o4gQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I highly recommend mini mall storage.  They are secure and well maintained.. The staff is very kind, helpful and understanding.  Thank you!!",
      "date": "2024-06-25T21:08:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Helene, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-23T01:43:09.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d2477bcc-edcb-46c1-bbe3-471e6d947ca5",
      "author": "Greg McNee",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcb8Y3iQk_AlcuADFpiSjTujHWvlFBVnJlwqL_z-ReV8rfPQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They had exactly what we needed and got us access to the units the same day. Customer service was on point!",
      "date": "2024-06-13T16:59:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for your kind comments, Greg! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
      "replyDate": "2024-06-23T01:43:09.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "77a6bad2-2751-4fed-b75d-6966fb18c168",
      "author": "Lynda Bohonis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyVtW3xbnuxCaqeLHnn6fu6bOIgkPv1IYY6wQeTBSnpw1WJmtK=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Top notch service from Danielle !! Very informative, polite, and took care of my booking with professionalism and organization.",
      "date": "2024-05-25T19:17:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Lynda, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! See you next time!",
      "replyDate": "2024-06-23T01:43:33.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "623815d7-9501-4ddb-aba3-8e1a12f3d8b8",
      "author": "Al Ferris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB3m000_7s7sCMusnJGRmLiOMl3nGTaJCXT4sf5lrs9_RdL3EZ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "The representative helping me was polite and very helpful.\nShe answered all my questions effectively and then showed me an example of the unit I would be renting.\nThe whole process was pleasant and welcoming.\nA few days after, I recieved a phone call to ask of I was satisfied and if I had any questions.\nI would recommend Mini Mall Storage.",
      "date": "2024-05-15T19:24:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Al, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2024-06-23T01:43:33.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "52228e57-3dcf-4e7e-a62f-0766ffef4404",
      "author": "Terrell Lemay",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVN5BtwqvL7DCSPYl-zmR3A0Fh6fGwH5sUbF7cTztN5bwa07l8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-04-11T18:43:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Terrell! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
      "replyDate": "2024-06-23T01:43:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b97dcef4-17e6-440c-aa4c-b2655b7ade24",
      "author": "Miriam Mas",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbSMmxSlgaWoJ-vQQxTvLT8_t9XagxoSkFNgcg-42V8ACVzaFQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-10-31T20:13:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Miriam, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! We're here for you anytime!",
      "replyDate": "2024-06-23T01:43:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fa5c0f21-a963-4bce-bd46-c7f37afb5031",
      "author": "Angelo Domenico",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUc0-TRVJTPv8vBoxifwKXVCPhvBAT6MOcmlex5XS1PMy0MZ_zmQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean, easy access, great customer service when I had to contact them about forgotten pass code.",
      "date": "2023-10-26T12:54:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Angelo, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! See you soon!",
      "replyDate": "2024-06-23T01:43:33.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a44e27b9-13a6-4028-b0df-5a6c0303bbaa",
      "author": "Joanne Mavis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1755VgbZnfg389267A2JJiVLLyZ5SY4frnlNLeF7xscCoZA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "excellent service. The storage space was easy to access and clean. staff responded to questions quickly.",
      "date": "2023-09-07T19:08:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Joanne, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
      "replyDate": "2024-06-23T01:43:33.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6e246277-18c6-4670-8edc-5832af8ea7b7",
      "author": "jen billings",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq0oLSN1MfUWjmHT-g_pNnfpyzII2ST7B81-SVhM6G6xldKg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-08-02T22:06:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi jen, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
      "replyDate": "2024-06-23T01:43:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8d8f80c0-3a7c-4e81-a18e-afbb3ce48508",
      "author": "Ben Asselstine",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ71xNVm0JeNKTuqLAXKz-lquw-wjkAPAXPyCBl447aonus2A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Stored my stuff here for 2 years and was pleasantly surprised today bc it was EXACTLY how I left it on move-in day.  Glenda on the front desk telephone assitance was very helpful in providing codes for the automatic gate.  It's really a top-notch place.  Clean and secure.",
      "date": "2023-07-18T15:08:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ben, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2024-06-23T01:43:33.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3d9a11cb-b0d1-47c3-9c9e-636c1240e7c4",
      "author": "David Berezowski",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVC75c2ypHUyE0BzZPzpez9FheVbbZ-3i-IxvyJyUxT9klm6nui=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The unit I rented was found to be in a clean and well maintained condition. The grounds were in good shape with a proper security fence in place. The most important part of dealing with Mini Mall was the extremely helpful booking and office staff. My contact was Glenda and she couldn’t have been any more helpful and perceptive. All round great service!",
      "date": "2023-03-10T15:56:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey David, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! See you soon!",
      "replyDate": "2023-06-23T01:43:33.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9cf7cc9d-a2e5-47a4-a25a-0184c919498a",
      "author": "mohamed atugbe",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLj7MXbWR9kSoQe4QjhM5uumVFzUAJKL2VFAMljDgcpuPc09W7=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you, Danille",
      "date": "2023-02-28T18:51:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear mohamed, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
      "replyDate": "2023-06-23T01:43:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "93b5fc90-8246-44d2-9299-e6a88c89507e",
      "author": "Mike Blouin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcCDhTo3WOHdatInAlN6bMxCRmOPxXrf7cozX-wKQ_kRwkaQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service from Glenda. Personable and helpful. Facility is top notch, great service too.",
      "date": "2023-02-27T20:11:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Mike, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
      "replyDate": "2023-06-23T01:43:33.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0d550c88-8091-4148-b2a1-bc72fcbfef0a",
      "author": "Kat Roe-Guerin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU06TWv3fO6zvejFpw_xxvb6nowWA30orlqyWIeKGJGztuidfs7lw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "All set up with a locker within minutes.  Clean and well maintained",
      "date": "2022-02-01T02:58:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "That’s awesome you had such a good experience with us! Thank you for leaving a review, Kat!",
      "replyDate": "2022-06-23T01:43:33.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cbb67a83-71ef-4457-a698-236a8d6642e5",
      "author": "larry sullivan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWR2rkejtYzR7IcFeHq_n7PiR0W5Ol0_h6dBcsOzMflaAPVZMOI=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2021-07-25T00:47:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave us a rating, Larry!",
      "replyDate": "2022-06-23T01:43:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4ee2c004-d228-4373-b458-3c6c81515996",
      "author": "Jennifer Armstrong",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVA0YCAEAg7fmT87aq0OQj6jo01UuCLdOq7P0-j7eFzTA3QbTeR=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2020-03-03T18:35:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jennifer.",
      "replyDate": "2022-06-23T01:43:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d59588f0-a7dd-4888-853a-46c936d45913",
      "author": "Rob Newbold",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURoOPIXIe3arcyFUREtUMXVchBllvWhcyiD-FYHRT0oShednp-6Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "My first experience with standalone storage (no office with staff) was great.  I had the unit for about a year and a half and everything ran smoothly.  I never waited around, the rate was more than just competitive, and the units were great.  No evidence of pests the whole time I was there.  The facility is quiet and clean.\n\nIf you have any problems with units in the area this outfit is worth a few extra minutes’ drive (if you can spare it)",
      "date": "2018-08-31T12:16:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "416e26db-7a91-4f39-8062-bdfa21bc6c21",
      "author": "Misty-Dawn Hamlin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJorj5RwjwFTEIyBhE8ebSi6QUiv8xKTq_82OTtXsEMYsHwlw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-08-23T23:25:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d1c4a411-4bfe-44b6-a0d9-256ed7255571",
      "author": "Kimia Gilmer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFoW1ivKMcD8ZtIZFDQ9P3FhKnfZZUebraiRCxBLPxg02H9os95w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Always good service and security",
      "date": "2017-05-02T21:59:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Kimia, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime! - Mini Mall Storage Kemptville",
      "replyDate": "2023-06-23T01:43:33.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    }
  ]
}