{
"summary": {
"average": 4.3,
"total": 64,
"distribution": {
"1": 8,
"2": 1,
"3": 1,
"4": 5,
"5": 49
}
},
"reviews": [
{
"id": "1c4261b3-3128-43fa-a85b-e69dd50fb269",
"author": "Leah Black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1IpbqHbpxu2xlcQMrAawcWMkuBwzH7GqC_JBRmhXZuv6O_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent storage facility! The property is clean, secure, and very well maintained. I felt confident storing my belongings here knowing the site is monitored and access is controlled. The staff were professional, friendly, and always willing to answer questions or help when needed. The rental process was straightforward, and the units were clean and easy to access. I highly recommend this facility to anyone looking for a safe, reliable, and hassle-free storage solution.",
"date": "2026-06-03T16:44:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leah,
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our storage facility and appreciated the cleanliness, security, and helpfulness of our staff. Your feedback is invaluable in helping us maintain our high standards. We look forward to welcoming you back in the future!
",
"replyDate": "2026-06-08T19:26:29.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "607aca0e-dedc-4cf4-b07b-c1caaf730ae0",
"author": "Pauline Murley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3fzPwHci_KvE5N3cVV5SUKc_hMBCTG9DkgSQxojSXEEkI0gk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-27T20:29:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-05-29T19:26:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0591217a-1cce-4483-b646-846d87fd0641",
"author": "Sun of a Beach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTscDTlrflraMGWdrPYHIT3r5Y5L3XlhWyk_mu1-uWPZYemBN9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "After, nearly get a quote for every single storage in the St Albert and Sturgeon County, I finally find this place, that was; affordable, nice and clean, no hidden fees and no contract obligations! Yay!!! Can’t beat that. On top of that, Christina was the lady who showed me all the units without rushing me or pressuring me to decide quickly, she was very patience and extremely knowledgeable about all the things a customer has. So I got the small storage for my kids bikes, without feeling I was “buying” the storage space instead renting it. Koodos for Christina and I have passed the voice to family and friends.",
"date": "2026-05-19T19:34:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review! Your kind words mean a lot to us, and we're thrilled to know you are recommending us to your family and friends. We look forward to continuing to meet your storage needs.
",
"replyDate": "2026-05-29T19:26:29.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "615f8aa9-52b8-4eb9-9d35-537390683779",
"author": "Daniel Sicolo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHkTKlveOACapYTWZ2igUk-xRDpW2NdhN6MnawKqFX4StWFxq6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Incredible customer service and such friendly staff. The ladies on the phones and front desk were amazing. The exact type of people you would want representing your business. Well done!",
"date": "2026-05-07T01:35:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Daniel,
Thank you for your kind words about our customer service and team in St.Albert! We're thrilled to hear that the team on the phones and front desk made such a positive impact. Your feedback is greatly appreciated and helps us continue to provide excellent service. We look forward to seeing you again soon!
",
"replyDate": "2026-05-29T19:26:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "141e3e79-5f59-4602-9914-36c9829b88de",
"author": "Thao Manderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW80DdE4Y-3qrGpC_D_NnZy_BSWU_NzxOzlwZJfa9-62jeiQfCX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with Luis and Elias renting at mini mall storage. Needed a heated space to store things for my business and Luis helped me over the phone, then in person showed me the units so I could choose which one worked for me. Units are clean and great options for whatever you need. Would recommend.",
"date": "2026-04-08T16:52:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Thao,
Thank you for sharing your wonderful experience with our team at Mini Mall Storage in St.Albert. We're thrilled to hear that they provided excellent assistance both over the phone and in person, helping you find the perfect heated storage unit for your business needs. Clean units and great options are something we pride ourselves on. We appreciate your recommendation and look forward to serving you again soon!
",
"replyDate": "2026-04-29T19:26:29.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b30c9736-438e-4c71-9bb2-878ab03f84c1",
"author": "Geoffery Gerber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-NRMXbIgCrOsVRlGo176fXMDYAJLyp1leeDcVqOdMMU8W5wI=s64-c-rp-mo-br100",
"rating": 4,
"text": "On behalf of Lifemark Health Group. Great to work with. Snow removal could be more prompt but overall great.",
"date": "2026-02-26T19:06:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Geoffery,
Thank you for your positive review and for highlighting your great experience with us. We appreciate your feedback about the snow removal timing and will use it to enhance our services.
We look forward to working with you again soon.
",
"replyDate": "2026-02-28T19:26:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0a38d57-a8c8-4bae-b989-3c51d9d6b8f1",
"author": "Maurea K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmszX_3aB-KgDnzB_EZEKr-o1Gkuo_YWvcWsxqtbpaaG1qrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The BEST! Christina was a gem, friendly, knowledgeable and excellent customer service. If you need storage this is the place for you! Great prices as well. Thank you!",
"date": "2026-02-21T18:11:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Maurea,
Thank you for your wonderful feedback! We're thrilled that Christina provided you with excellent service and that you found our prices satisfactory. Your kind words motivate us to continue delivering outstanding service.
We look forward to serving you again!
",
"replyDate": "2026-02-28T19:26:29.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "94694a39-0bb4-4661-b32f-13d168749293",
"author": "Dawna Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOXFJfuJdg9ZqNXSuKicensOXUiPReWFCXR4po0Ky1bR9KOA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2026-01-17T14:36:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dawna,
Thank you for your 4-star rating! We are glad to know you had a positive experience with us. We look forward to welcoming you back soon.
",
"replyDate": "2026-01-29T19:26:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1593c059-bfc0-433d-a5cc-6b8daaba045a",
"author": "Rebecca Mahlangu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEqa6yxATNPVs9Ego9-uKMY6JQOEJM3FUaNNl1wvFXkJa7EA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady who helped us was incredibly kind and patient. I had made an online reservation, and she called me the same day to explain the prices clearly and invite us to come see the different unit sizes in person. When we arrived, she welcomed us warmly, showed us around, and helped us choose the right space for our needs. The process was smooth and friendly from start to finish — we’re really happy with the experience and look forward to using Mini Mall Storage!",
"date": "2025-10-19T21:08:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rebecca,
Thank you for sharing your wonderful experience with us. We are delighted to hear that our team provided such kind and patient assistance, making your reservation process smooth and welcoming. Your feedback motivates us to continue delivering excellent service. We look forward to serving you at Mini Mall Storage again!
",
"replyDate": "2025-10-29T19:26:29.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8190d918-fc40-4b6d-a5ca-e5060f875c39",
"author": "Rubyanne Love",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgewI3Iq8VgH-b02aOK5_a0XNL_4l9z_pD5XJm2EFhbOcgfL3nhw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is amazing has amazing staff kept it clean and safe",
"date": "2025-09-23T16:55:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rubyanne,
Thank you for your wonderful feedback! We're thrilled to hear that you found our location amazing and that our staff maintained a clean and safe environment for you. Your comments inspire us to keep up the good work, and we look forward to welcoming you back soon!
",
"replyDate": "2025-09-29T19:26:29.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f6bb8e07-1f0b-45a7-a045-740504072558",
"author": "Keewatin Nepinak",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGfEDTZpF4FZQaQlxH-kSo7ORV3QAmAsi6L4F-iKG3Jl876WI=s64-c-rp-mo-br100",
"rating": 4,
"text": "Rented a unit over the summer of 2025.\n\nUnits were clean, well maintained, and well supervised. Staff were also very helpful and friendly. Only thing that could have been better was the price.\nWould rent from here again",
"date": "2025-09-13T18:54:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keewatin,
Thank you for sharing your positive experience with us. We're glad to hear that you found our units clean, well-maintained, and appreciated our friendly staff. We'll take your feedback on pricing into consideration for future improvements. We look forward to welcoming you back!
",
"replyDate": "2025-09-29T19:26:29.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "43a907b5-0bb2-4f59-bc2a-e95bcd8f3edf",
"author": "Lara at Zaks Auctions",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlvuVjQ0rRL0267Upgb7KyOkjkJbpOFuoF7h3CrtM-QC5SRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely amazing facility and staff. It is super clean, maintained, secure MOUSE FREE!!!! The front staff are always accommodating, friendly and they go tue extra mile to help you get the cheapest rate possible. Hands down, Connie, Christina and the Property Manager Elias are professional, pleasant, courteous and top notch. Pricing is fair and id rate tue facility a 10/10. If you're looking for a safe and reliable place to rent storage this is the one. (And I've been to a few!) Well worth the drive from northeast Edmonton to come here",
"date": "2025-09-10T00:34:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lara,
Thank you so much for your enthusiastic review! We are thrilled that you had such a positive experience with our facility and staff. Your feedback helps us continuously maintain and enhance our standards. We look forward to seeing you again soon!
",
"replyDate": "2025-09-29T19:26:29.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b5fcc80e-bc3e-4107-8c4b-ef89fa42bffc",
"author": "Keith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5HS3uju67MeYTrktsgsnCCLd3JnsV0hl7pglNklgIUlLilA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very accommodating staff, clean, secure everything you could need. Thanks!!",
"date": "2025-09-06T19:03:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keith,
Thank you for your wonderful review! We're delighted to hear that you appreciated our accommodating staff and found everything to be clean and secure. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-29T19:26:29.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "153c8f7e-2b33-48bb-ad0b-86c0ac93388d",
"author": "Wayne Swan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwEDlS7x-3LpVujBXd7ht3NlRLuWbmORoLtvRWnxXsUN-9bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy check in and clear instructions for access. Affordable pricing as well.",
"date": "2025-09-06T13:14:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wayne,
Thank you for your wonderful review! I'm delighted to hear that you found the rental process easy. Your feedback is invaluable to us as we strive to offer excellent service.
We look forward to welcoming you again soon!
",
"replyDate": "2025-09-29T19:26:29.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "d1991043-5f6f-40da-856c-a2a008c665ec",
"author": "Lindsay Mickanuck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPvFa7tYj3eilikyrbQ7J1ZCeaSzl46AgEqy3xQUKI85j-igM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great locate. Clean area and easy to get moved in. Would totally use them.agsin",
"date": "2025-09-05T17:17:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us, Lindsay! We are thrilled to hear that you found our location convenient and the area clean, making your move-in process seamless. Your feedback is invaluable in helping us maintain our high standards. We look forward to serving you again in the future!
",
"replyDate": "2025-09-29T19:26:29.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "439db720-9db2-4341-b735-81cff058ddca",
"author": "Abdallah Abdallah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-a2zdiyjyKFCus9JhPeQTrHK31iQvM3sLEoyZUZ1RLJWQAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lower prices than other companies I have looked at. And amazing customer service! Thank you!",
"date": "2025-09-03T02:56:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Abdallah,
Thank you for your kind words and for highlighting our competitive pricing and excellent customer service. Your feedback is invaluable in helping us maintain high standards and exceed expectations. We look forward to serving you again soon!
",
"replyDate": "2025-09-29T19:26:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2ac76288-5a3b-4f47-8333-01b6bc6a8fc2",
"author": "Pam Bosch-towers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbg6DseNPGPTdQJhZWtpwRUINhQnsJmmcFa7j5VEhFUIIT8zqI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Set up process was made easy by Connie, who being very pleasant and professional made my experience even better with a discount and storage location option closer to my home! Thank you Connie",
"date": "2025-07-28T15:50:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Pam,
Thank you for your wonderful review! We're thrilled to hear that Connie made the setup process easy and enjoyable for you. We appreciate your kind words and are delighted to have met your expectations. Thank you for choosing us!",
"replyDate": "2025-07-29T19:26:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4968a4b2-5c04-4ee7-a9d9-899f0cbad798",
"author": "Nicolas Comeau",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7f1o4jqT383YO9925Nv-lafa3LjO1jdG73HRC9hdTYBYuWg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I called last Friday, visited Monday, and moved my stuff in yesterday. The staff made the process very smooth and were nothing but helpful. The price was competitive, and the unit and facilities are far cleaner than the storage unit that was rented prior.\n\nI have read reviews about frequent price increases, and if I find this in the coming months, I will edit this review accordingly.\n\nA few small suggestions I could make to the management would be that the email template they use could do with a little overhaul in it's presentation. The main office could use a bit of updating as well, with some patching/painting in the reception. Both would go a long way to bring the quality of the overall experience up to match the friendliness of the staff and the cleanliness of the facility.",
"date": "2025-06-26T00:42:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nicolas, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f19cc601-129f-48cd-a7d1-4a68358e38d2",
"author": "Olive Walsh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOn_Pa4r-8vKHGTy1erTBLwoaDLXW_7ZGLhvI4op0Qi97xXowX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very positive experience renting a storage unit from Mini Mall Storage. Easy to set up on line with.very cooperative and professional staff ready to assist and respond to questions and concerns. Easy to access the site. The process to terminate the rental is very simple and easy as well.",
"date": "2025-06-22T03:29:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Olive,
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Mini Mall Storage. It's great to know that our online setup process, cooperative staff, and easy site access met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again in the future!",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e56f4d4e-ee25-4415-bd3d-29e000d5299d",
"author": "Jessica Krause",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH-Ww172As28nUkgfMjooVZJ_jtNXqefrKJLuOwyE5wzGhjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome team! Great prices! My favourite place in St. Albert!",
"date": "2025-06-10T19:29:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jessica, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b5eb118e-bb84-4331-bf72-b43ff254a4f3",
"author": "John Chetek",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBXa2A1vHWZsmWcKin7kTE8nvYIth-7VYjKYILSzLACoJwvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-07T19:45:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cff771d-fae2-4c9f-b118-7b1ba3db66fb",
"author": "Dryden Rudkin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgGPOVfR1zLX2MGZFowFE970mvFNdkrAXFsli9qs_zowf0Ug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage place around, staff was super nice and helpful, very straightforward process!",
"date": "2025-06-05T22:39:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dryden, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d3fbd451-3083-47a9-b76e-7eb7f6ffc12c",
"author": "Ed Schlemko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKscv3FDNR5RVFKnLdzhhrmyiDvKGY4kXgBxJHOz__AJqqKGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I made arrangements for a storage unit over the phone. When I arrived everything was in place and our unit was ready exactly as they said.",
"date": "2025-06-05T16:40:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ed, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11467b2c-2d27-4df1-9a6e-2ee8d5a34abe",
"author": "Julie Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZY80KSV6Vz_fXVcIkRPM3ppJrDZh0XTRooQ-8YGkD4K9ItA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda was wonderful to speak too. Nothing but helpful and kind. The process of obtaining a unit was super easy as well.",
"date": "2025-04-15T21:14:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Julie, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a60403ff-7834-43cc-807d-f351f89c8f36",
"author": "C Power",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3gIawo4-E85aJ-RyD633iubJrxzV0i0qJPkuZwrWdFXJZ4g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The facilities are clean and secure. The staff is friendly and helpful and the prices are good.",
"date": "2025-04-09T12:35:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "C, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4573110a-464a-4bf2-8531-bb281fb3723c",
"author": "Carlos Mena",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvdip1xWKF_dsJTqsui9zGI3hhufxEd7NJvnenHsYB_GywN7q-=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had nothing but a great experience with this company. They have been friendly and helpful anytime I have needed to call them and I found the rate fair especially since I got 24 hour access to my unit. Would highly recommend for anyone in St. Albert who needs a storage unit",
"date": "2025-02-11T18:50:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carlos, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "170c3e74-4bcb-4fc0-8087-9468eec9b178",
"author": "Jorge Bustamante",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkb47EmuQazypno-2wYLMKaVrmaOT9CHnoejlv7CKbugSBLH0H=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I rented a unit here for a little over a year and had a great experience with the staff and facilities here. Spacious units and easy to back into if you’ve got a U-Haul or trailer. Staff are very friendly and responsive even on weekends and after hours.",
"date": "2025-01-26T03:13:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey jorge, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e26a2291-1b06-420b-bea2-25e66cd46bae",
"author": "Austin Dhoedt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV47N11Kffcnyu8KFk3p9ypogLd7HDMEfpSCg0XJpA-zfcEvTHZ5w=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Decent place except price has been raised twice in less then 6 months",
"date": "2024-06-29T15:23:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Austin, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:26:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "71d26b66-1cc1-413f-a75d-5dfdb12bba6f",
"author": "kevin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4FVzV6JRIz0ASWRPHQNBnPhK8Vy37GhOupBhGYbsW8FUw_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service from Divyam was excellent = he met me at the units to have a look , gave me competitive quote & I signed up straight away ! Super easy , Thanks",
"date": "2024-06-12T16:02:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello kevin, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:26:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69cf676a-8c13-440c-9cb0-d26c81251d03",
"author": "Eden Machtemes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKtJvkC8NStGvlVljmWMjkrtZ8mPSZEKlUkNfYlA2rJMi-tA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy and seamless on line sign up experience.\nVery pleasant and immediate phone call help.\nWill certainly use this service again.",
"date": "2024-04-24T14:31:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Eden, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:26:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5fc917b5-8457-47a0-ae92-5c02ee000754",
"author": "Ken Yaremkevich",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeVIDkb4Fum_xL4isR2R2kxfD3rRvvj60S5y60d2oPQoGxfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding personnel! Courteous, patient and helpful. Maureen, Elias and Tammy are to be commended for superb customer service!",
"date": "2023-07-31T21:25:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ken, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:26:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "57c26758-437e-4d8c-8fb7-7e881f8a2ce3",
"author": "Linda Ellis Yestal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYHGhu2RJts_klZLSOCzp4ftB3IJ3tP5XjdubR7gYqPO-dnb81eg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-07-18T03:44:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Linda, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:26:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89dd0567-ceb7-46b1-a6b9-4080f8351cb2",
"author": "user36u634",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJc32hdIzJ2cGpGD3R8BbdcLbzGB8eYI3jI2DGM_vq3oq8_qh8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Well, while things can be tricky having no employee on site and having lots of emails and links sent from a bot system but having had interacted with the head office a few times, they really came through in helping me out in a time of need and were understanding. Its always good to talk to a human. Appreciated.",
"date": "2023-06-03T03:01:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Dave, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2023-06-29T19:26:29.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f5f52040-5e17-406e-adf3-4b0e597533d1",
"author": "Alan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6fnB4eJJuwGQp1fRna0LHIPEuyBt1CqagFnPa_dHM1n3Jov0y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly service!\nElias took the time (at the end of the day even) to make sure everything was clear and also helped to select and assure we had the proper size unit.\n👍",
"date": "2023-03-02T21:26:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marijualan, Thanks for the kind words! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2023-06-29T19:26:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc00f821-cb63-4397-8079-15fd071c8dd1",
"author": "Mike Thomsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa085gE9Z1TbbK9NRGs1wxdX1KqKhSWeYl-5ESJFk_9a7ApQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a great service, Maureen was very friendly and knowledgeable! All the staff in the office were easy to talk to were great to deal with!",
"date": "2023-02-28T23:20:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "181fb2b5-f5ab-4b35-9eee-56ef408b7307",
"author": "Chris Moffat",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOA6ATRZfIa8Ner8JhRDOz4w3K_CJ7tDd-VzeZP4q42rXN5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Easy to get to, reasonable rates and the staff are well trained and great with explaining things to a first time storage renter. Shout out to Elias for making this effortless!",
"date": "2023-02-27T21:43:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cc8a0d1c-d704-477c-811a-8ab479270054",
"author": "Grid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpgMijhvzrz5dBvPU1UE_RKhTHvLlc2U1U1uDbd8UjRZHtIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-07T23:50:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "971e853b-27dd-4c57-ac0e-663dcbd8c6eb",
"author": "Simplicynthia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV-kc3CkgLOp9vKo0-s6eRnxnvuRJpEykN5XUvWi8ayENgQ4EJ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-05-18T20:50:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5e2d5a4d-109a-42d8-9ba2-7604a4e48e1a",
"author": "T Devadas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIhbhKoUha-9e27KHbgVE2HRPwtGeqhxlXEVlkaaf2kz6n0JMeGw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "How does the app work with the gate? The move in was really great though. Drive right up to your storage, clean and easy to set up account",
"date": "2022-05-05T17:04:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "149065f9-c209-4dd6-b56a-1a075df2a783",
"author": "Curt Suchy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyIlahoVAKDNN2nLrBruPzX0r7GJ9y8tbHxJCLwn7GQgcxPg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-08-01T13:10:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fef36d20-b1a1-4885-86a4-2e0c412aee1a",
"author": "Mystikaal_Vybz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZkpC_X6WLRQUR_qVFiFMwiukvxLJ58tAgbi7PIX-WAmKfcg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice storage area",
"date": "2020-11-30T01:57:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "65525bed-90ec-42fd-9793-dddd151d52a3",
"author": "natasha semeniuk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYwSjUdFHzf0RYKz-XTI2KSQxTkfVBP8vDQAKS6QnMq34Fqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My fiancé and I used Daytona self storage for 4 months while we waited to move into our new home. The space was great, kept very clean and maintained and Gerri the manager was a pleasure to deal with. Would highly recommend this storage facility to anyone!",
"date": "2020-11-02T14:52:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "db0503a4-1618-489b-8126-1f9238d51f0b",
"author": "Dan Lovelace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTeu5eFUale7k0qQnWwT7xHBYa8QYQPJUv3Tqki_0q_wGSrw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service excellent customer service!!!!! HIGHLY RECOMMEND THIS PLACE",
"date": "2020-07-10T19:24:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "aacbd054-bbce-478d-b2cf-5fbd31b5672d",
"author": "Gloria Zinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsssF07_L8hlt0D7kmDunI8cUfbt6YyETjArjLYIiYrk5WQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent facility. Very clean and helpful. Would rent again if I needed a storage solution.",
"date": "2019-10-01T21:30:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "61628588-f306-4b02-818f-9641d7186468",
"author": "jeff battigelli",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAHDzR9VuhgFWCJM-KBcY7m7JK0SaCLx3Wr8pQjmVcu3SS3xhr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff, great facility. Easy to access. Very clean, dry and safe storage solution.",
"date": "2019-08-31T18:46:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "747a8edd-38e1-4e10-87b6-58ef4bae509f",
"author": "Ashley St.Denis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeDnFfZ_bMJqbgNfmGgtpy_JLBY6x9f82o5kXkLeJ39fcXog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have been dealing with Daytona for years. The facility is clean, well priced and the management is amazing 😊",
"date": "2019-07-11T17:12:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "92bcce93-d042-454d-b10f-94905f281578",
"author": "June Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6fHyI6f9yuhIFxF9Juvn9dy4K_KynMhAocFXsHHoVKjn_1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Would recommend Daytona Self Storage to anyone wanting a storage unit. Great service.",
"date": "2018-09-29T00:33:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4fd100a1-cc84-4d0f-a43f-95165727aaa3",
"author": "J Burke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvCSztmbdPSsFPh7ggJfXPnjrzGEi-j7R80713i6x62stJeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had the greatest experience with Daytona Self Storage. The manager clearly values providing the utmost positive experience for their customers. The facility is always clean,well groomed,accessible and maintained.\n\nThe monthly rates are very very affordable.Daytona self storage provides a well lit, very secure facility.They have a coded access system,lighting throughout and a number of security cameras monitoring the facility 24/hrs a day. This without a doubt reassures me my valuables and personal safety are of the utmost concern.\n\nI would definitely recommend Daytona Self storage,especially if your looking for an affordable, worry and hassle free experience.Daytonya definitely does the storage business right.",
"date": "2018-09-11T00:30:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "34cff399-ca7f-4726-8474-ce05a452891a",
"author": "Gisele Arcand",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0vNa7gFGXSISiBEKLEkHt6dLxVT-zwzc20OBu6ECz-0LnTryC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic customer service, easy to deal with and very clean.",
"date": "2018-07-13T18:09:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "cdb3d7a3-2491-4b31-bf69-1033bbec8f0f",
"author": "Adam Macdonald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-zfOr_LdSMXy744sc9PBDc6j-5OV_iAWSjkopY0_pxlm9IA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an amazing experience with Daytona and will go back to them in the future. The staff are wonderful and we never had any issues at all for the last two years weve been there.\nHighly recommend!",
"date": "2018-06-30T03:26:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74a21574-89d9-42ed-bb5d-109f56625579",
"author": "Savannah Snow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyP202WC_ath4ipKVhF0ieZd4OnFpaBADMWhG5KZiD7PGH_7Uy=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used 3 storage facilities in the St. Albert area and Dayton Storage is the best by far. The most accessible, cleanest, and most affordable. The staff have been extremely friendly and helpful. They have been the most available and professional staff I have encountered.",
"date": "2018-06-29T16:00:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "711580d0-de50-4495-94af-52c9c82c174c",
"author": "David Roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhwpesVW0QrvCEtSV2D-2EYeFai2W8088xRY0p49q1PT_KpA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I rented storage unit to hold some furniture and boxes for 4 months during move and Renos. Daytona very easy to deal with. Secure gate always worked with my code. Always shovelled and clean in secure storage area. Storage unit in great shape. Very convenient to St Albert.",
"date": "2018-05-28T17:58:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-29T19:26:32.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d9031b6f-8206-46ea-afa2-b147d1d1ff60",
"author": "Justin Somers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_XeBZzqJB47ZwHYRjr2wNeay3AJJUOxLyOWEfOg5jgNLpRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was exceptional and very helpful",
"date": "2018-02-01T00:32:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Justin, Thank you for the awesome feedback. We hope to continue exceeding your expectations with great service. See you soon! - Mini Mall Storage",
"replyDate": "2023-06-29T19:26:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9ca73a9-e8ad-4237-9fa9-37b5b6d23bde",
"author": "Shelley Grant-Horvat",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPMsHrP9drL67PCVmjwOE0yJDd4a7D3izBRw3PdR-ihnNW7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "My son and I recently went to Daytona storage to look at a unit for rent. Our experience was awesome. Gerri lee was more than helpful and friendly. We more than recommend their facilities for your storage needs.",
"date": "2015-10-19T01:03:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Shelley, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. We look forward to seeing you again soon. - Mini Mall Storage St. Albert",
"replyDate": "2023-06-29T19:26:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}