{
"summary": {
"average": 4.8,
"total": 187,
"distribution": {
"1": 6,
"2": 1,
"3": 2,
"4": 4,
"5": 174
}
},
"reviews": [
{
"id": "f1600637-e5cb-409c-b7a7-0e16a913327b",
"author": "Shelley Buss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjUO1XzkeTXZcsaKgesoEhn66ch2GY-WS-WUEWq8lbh2MBAhzq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a storage space yesterday. Very pleased with the unit that was available. Spent a bit of time getting all the paperwork in order, and once that was all complete, I could put all my storage boxes into the unit.\n\nThank you for the great service! One honk and until next time.",
"date": "2026-06-26T18:55:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star review! We're thrilled to hear about your great experience and sincerely appreciate the feedback you shared. Your support means a lot to our team. If there's anything else we can do for you, please don't hesitate to let us know!",
"replyDate": "2026-06-27T19:28:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72eb4d6c-987f-46bb-bb96-e35b3cf7f629",
"author": "Craig",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXEad3_wPlNg9fJdjKuPy_xFsS9IX3mwaqLla82fhsi5GN6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Not sure where to leave a review,wanna leave one for Shannon in Wetaskawin,AB.... awesome lady...worked through some technology glitches with patience and laughter with me....rented here before..100% love it",
"date": "2026-04-28T19:56:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Craig,
Thank you for sharing such a wonderful review about Shannon's exceptional service at our Wetaskiwin location. Your feedback is invaluable to us, and we are thrilled to have earned your loyalty. We look forward to welcoming you back again soon!
",
"replyDate": "2026-04-29T19:28:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c82411da-0d34-45b6-9fed-adddee82406b",
"author": "Noella Chase",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2jDtSJ6o7rnciT7NkkXWLJ0Fi_G8G2s0XphYpphMTD0B00lTi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great conversation with Shannon as she was setting me up with a unit. Very friendly people. Great customer service.",
"date": "2026-04-15T12:54:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Noella,
Thank you for sharing your experience with us! I'm delighted to hear that Shannon and our team provided you with great customer service and a friendly atmosphere. Your feedback helps us continue to serve our customers with excellence. We look forward to your next visit!
",
"replyDate": "2026-04-29T19:28:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07dfa401-9c77-4bd8-bf55-45699e183010",
"author": "Allen Klebanowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4pxw6PMD6q-OhEQVuCSONAjw7joCVGkWqGbtijKRe7KhEMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpfull excellent service",
"date": "2026-04-06T15:56:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Allen,
Thank you for your kind words about our excellent service. We are delighted to hear that you found our team helpful. Your feedback is invaluable in motivating us to maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:28:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d3e7872-abf9-4e6e-a6fd-311c87237cfa",
"author": "Tracey Hallman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRCyTBokgxXHzPAf8im0Ok_pCMDi418U5bX2ugTqgPPuBhVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Easy. Thank you",
"date": "2026-03-05T20:17:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tracey,
Thank you for your wonderful feedback! Your insights are invaluable to us as we continually strive to enhance our offerings. We look forward to serving you again soon!
",
"replyDate": "2026-03-29T19:28:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "172d4796-ef13-4fcd-a321-3517a9bdbc29",
"author": "Jeffrey Pawloske",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ944zCuIK7O5rZOfB8xQ2wCZsOw_uuhA8MBJsuXdRwmBeunA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly service clean units",
"date": "2026-03-04T20:53:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeffrey,
Thank you for your kind words! We're delighted to hear that you enjoyed our friendly service and found our storage units clean. Your feedback is invaluable, and it motivates us to continue providing excellent service. We hope to welcome you back soon!
",
"replyDate": "2026-03-29T19:28:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d25b8e76-f09e-4cb8-b65f-da806ce22e50",
"author": "Rose Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwIoKrZ5lCIvytXq48HxxQi66lBZakQXNcnNrk63LNfmwVtVgL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jen was amazing and efficient. We were on a time crunch and she made it happen! Thanks Jen!",
"date": "2025-12-09T03:49:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rose,
Thank you for sharing your wonderful experience with Jen! We are thrilled to hear that she was able to efficiently assist you under a time crunch. Your feedback motivates us to keep delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-29T19:28:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "660e79ee-674d-4af5-bc2f-c67545a7e647",
"author": "Jody Wiancko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi9J_U04_97dN9T6g6BuyPwJmsrU25-a4Za2q5-dcrpsqU9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jen was amazing.",
"date": "2025-11-28T23:55:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jody,
Thank you for your wonderful review! We're thrilled to hear that Jen made a positive impact on your experience. Your feedback is invaluable in helping us maintain high standards of service. We hope to welcome you back soon!
",
"replyDate": "2025-12-29T19:28:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e8f23d7f-99e6-4141-9c9b-40346871091e",
"author": "Clynt Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOXbEEeJpI9uUtzF8T5SS9w9KY_3R_OT0qJJjJ987eOjGEr4Lsxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "A big shout out to Jen Richardson at mini mall storage in Lacombe! Great hospitality! Made everything easy to organize my needs.",
"date": "2025-11-14T03:06:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Clynt,
Thank you for highlighting the excellent hospitality you received! We are delighted to hear Jen made organizing your storage needs a breeze. Your feedback is invaluable and helps us continue providing top-notch service.
We look forward to serving you again!
",
"replyDate": "2025-11-29T19:28:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7782742-796f-4ab9-9221-1a676b29e1b3",
"author": "OSCAR MIKE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRu-SGcn3z5Xgqy2pckUMbfZayuQr1OftkmJdtp4cqU4sbTuU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jen is extremely friendly and helpful and the storage itself is very clean.",
"date": "2025-09-27T03:13:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! Your feedback helps us maintain the high standards we aim for. We hope to see you again soon!
",
"replyDate": "2025-09-29T19:28:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a9b42aaf-9b17-49b7-b893-b17b04960d91",
"author": "Ormonde Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK95Uk5PSYujEDr50eon7HPa7YZFB01NzMy59qif5cvT9S8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "$80.00 per month for my motorhome. Come and go as I need. Good security, lots of cameras. Friendly staff.",
"date": "2025-09-15T01:32:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ormonde,
Thank you for your wonderful review! We're delighted to hear that you appreciate the security measures and the flexible access provided for your vehicle storage. Your feedback helps us maintain and improve our services. We look forward to seeing you again soon.
",
"replyDate": "2025-09-29T19:28:18.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "64a6fb5d-43fb-47e6-a37b-ade5898f071c",
"author": "Ariel Yaskow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaO4Sw6pWYr1UBEGsUXIA51v-6tsRNow7HwRhRKJ3cJU56fdwo9w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We had a really easy, great experience with these guys. I can't remember the front desk ladies name but she was awesome, very friendly and answered all of my questions. Hooked me up with exactly what we needed and then once we found a new place to go, canceling was very easy. Thanks for your help during this time! We will remember you guys for future :)",
"date": "2025-09-13T22:11:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ariel,
Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team, especially the front desk staff, provided you with such helpful and friendly service. Your feedback motivates us to continue delivering excellent service, and we look forward to welcoming you back in the future!
",
"replyDate": "2025-09-29T19:28:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "720d0049-92f1-4957-ac73-ad03066deac8",
"author": "Allen Klapatiuk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJd-DQayAbRnUMmZvpVpn89ituZkqX0JiGa3R9sWX_eu6udlQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "The lady at the front desk who's name is Jen needs a raise in salary. She was amazing. Went way out of her way to fix my blunder as I rented the wrong unit for me but found a very suitable replacement. All while learning the ropes as I was her first. Lol.\nOne drawback is that they advertised first month rent for free and I did not receive that offer. As I originally booked online it was added to that and was not carried over to the new unit. Not Jen's doing. Other than that the service is great, and it is what it is. A storage unit in which I have access. Lol",
"date": "2025-08-29T05:41:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Allen,
Thank you for sharing your feedback. We are thrilled to hear about Jen's exceptional service and how she went above and beyond to assist you. However, we regret any misunderstanding with the promotional offer. Your insights are valuable and help us improve. We hope to serve you again soon!
",
"replyDate": "2025-09-29T19:28:18.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "5768a385-4656-458a-913e-41f5a20613e7",
"author": "VIncent Dreise",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUv5RD9EyJjJb0-_vHSYQwHFX8ZiT5fnJgGZxnBlRW5lnN4ChZb=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-07T19:04:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello VIncent,
Thank you so much for your 5-star rating! We’re thrilled to know you had a great experience. Your support and feedback mean a lot to us. Best regards!",
"replyDate": "2025-08-29T19:28:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a8a3bd7-2430-4a26-ad82-127e3f191274",
"author": "Wayne Maximchuk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdKxKDGrxSFTNqK21HJjS4Uxa0Cgx46Ezg5ZJt_IVKVgQabPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Staff there are Fantastic and very helpful with me",
"date": "2025-07-30T21:06:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wayne, thank you so much for your wonderful review! We're thrilled to hear that our staff made such a positive impression and were able to assist you effectively. Your kind words mean a lot to us, and we look forward to welcoming you back soon!",
"replyDate": "2025-08-29T19:28:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4695a43-18e7-4995-ae2c-ddb3593532c9",
"author": "Kelsey Danielson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMIjX2LVJF3ZWStx_Fvx88PQEaLav4qPeRCVZwPtQoYdEWoDVhJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience at Mini Mall Storage! Jen was amazing — super helpful, friendly, and made the whole process incredibly easy!",
"date": "2025-07-28T19:43:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelsey,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Jen was able to make your visit to Mini Mall Storage so positive and it's great to know she made the process easy for you. We appreciate your kind words and look forward to serving you again in the future!",
"replyDate": "2025-07-29T19:28:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92a5831d-9170-43ed-88df-97c8d6ae2a3d",
"author": "Wayne Dahlberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImxsL_-p5EW8WjxhqQH_K7YpVLWTDfBifZdL5iQZasqm1WUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage units were very clean.The staff was very friendly and knowledgeable.ShezI will definitely go back there again when needing storage unit.",
"date": "2025-07-26T01:56:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wayne,
Thank you so much for your wonderful review! We're thrilled to hear that you found our storage units clean and our staff friendly and knowledgeable. It's fantastic to know that you plan to return when you need storage again. We truly appreciate your kind words and look forward to serving you in the future!",
"replyDate": "2025-07-29T19:28:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "548baf93-b998-425d-94ad-03ff62573a3f",
"author": "Lacie Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXL-SLDnY0v2m6ONV4YglAin-tClYM_hcDOsziPAmNFuiAOM8mdcQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was inquiring about a storage unit thisnweek and spoke to Jen! She was very knowledgeable amd kind. She made me feel very welcome and i know ill be back!",
"date": "2025-07-25T22:11:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lacie,
Thank you so much for your wonderful review! We're thrilled to hear that Jen provided you with such a positive experience while inquiring about a storage unit. It's great to know she made you feel welcome and informed. We look forward to seeing you again soon!",
"replyDate": "2025-07-29T19:28:18.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9b9b99ae-3ca0-4f08-831e-6be3f1069ace",
"author": "Koda Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7WkrfgXfAY58Bm2ex4cYH_6-htaDqAfb48mw5EY2aHh9Zvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-21T16:25:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Koda, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience. If there's anything else you'd like to share or any way we can assist you further, feel free to let us know. Have a great day!",
"replyDate": "2025-07-29T19:28:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4338b999-d0f9-415b-a184-abd9c3d0b215",
"author": "Amy L'Hirondelle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKjy4vXsM5EEjYMfwV_lXBFZMC_mxSiVALAAJ4CdEbmW2tKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jen was super easy to deal with and very helpful getting our storage unit set up",
"date": "2025-07-11T18:40:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review, Amy! We always strive to provide excellent service, and your feedback is greatly appreciated. If you need any further assistance, feel free to reach out. Best regards!",
"replyDate": "2025-07-29T19:28:18.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ece84041-711b-426d-ac71-d4e2b1b17efd",
"author": "Jen Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiYMN5fOT9O1VHJDrcI_vEGYduoDnZ5y14JOeXo-VyAvyr4yRK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks everyone for the support it’s a fun place to be and I love the people ……Aislinn is the best ROM ever I couldn’t have asked for such a supportive kind understanding friendly Manager and I am grateful of all the help from all my amazing coworkers as well\nThank you 😊",
"date": "2025-06-26T23:37:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jen, Thank you so much for your wonderful review! We're thrilled to hear that you find our place fun and supportive. It's fantastic to know that Aislinn and your coworkers have made such a positive impact on your experience. We truly appreciate your kind words and are grateful to have you as part of our community. Thank you again for your support and enthusiasm! ",
"replyDate": "2025-07-29T19:28:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6aec775c-c509-4bc4-99dc-6d390a12f336",
"author": "Thomas Deveau",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJba3MPWj4eYUS542Vgek-sJl2UKJJjdDz-r6k_G8DU3pPqrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jens awesome",
"date": "2025-06-26T21:03:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thomas, thank you for your fantastic review! We appreciate your support and hope to continue providing you with great experiences.",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60e005c8-5bce-4243-ae34-ebbb1b713f64",
"author": "Jamie Boyack",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVEmgpDdWJOgrUsNhYoV9_j0tTL9LuKrKxTYMZvgtVQA2KD9k-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help getting my account setup, thank you Jen! Clean units, and helpful, friendly staff.",
"date": "2025-06-19T18:35:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review, Jamie! We're thrilled to hear that our team was able to assist you effectively with setting up your account. It's great to know you found our units clean and our staff helpful and friendly. We appreciate your kind words and look forward to serving you again in the future!",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c5c39cde-c2a4-4cc4-98f4-2544be068f98",
"author": "Darcy LaShizle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEZuSm1mObJ0hEgzDHl_0OTAgt_EFB_WPYaBxEvqL2dtHX03u1ow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extremely friendly and great customer service 👌",
"date": "2025-06-18T22:53:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Darcy, Thanks for the kind words! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "66f2f89a-65ee-42e6-82ac-b432f4bea37d",
"author": "Tiffany Bonvie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_zzA8Vesp5dGUCGs9bTrreTNvc-IDjlpARYxgN3tZC6ydqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jen at the Lacombe base is the best! Very helpful and knows what she’s doing :)",
"date": "2025-06-17T15:28:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Tiffany, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "38e26a7a-9e9e-4cbd-b564-a24a87dff121",
"author": "Jonathan Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXTvmGQ-5Y9bXN1aDsjD7uCwpKMSnvdEBy1q-2HerBs1AzyxTD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage please in town. Jen is very helpful and kind.",
"date": "2025-06-16T20:57:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jonathan, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9947e7da-3319-4de7-99da-a30241f98e51",
"author": "Carol Cole Denton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0Id7NFxqTqpd1ANhbrm2ZRgIQhuGe3Dnv-UtsDm4vazy89w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jen was very helpful and informative.",
"date": "2025-06-12T19:23:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Carol, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "238f4a1d-30ac-42f9-ac4b-2649b3b06d96",
"author": "Rob McGonigal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiHR1wTqjqVg1MEcCLLbgPPqsnfC3gCopU2Q4ooTSDhWOpoyjV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just wanted to give a big thumbs up to Jen\nHer customer service was top-notch\nShe was super helpful in finding the right storage solutions and made my whole experience quick and easy\nDefinitely recommend 😃",
"date": "2025-06-06T05:49:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rob, Thanks for the kind words! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6b16871e-3e27-4afa-8665-8acc98f5e4d2",
"author": "Ayo D-TAP",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxreS9dv1u-_IE_vry2VOYLsb16RwEZILDwnwXyZTLSxCzvmDP=s64-c-rp-mo-br100",
"rating": 5,
"text": "i recently had the pleasure of interacting with Jen and i must say her customer service was outstanding! she was attentive from the moment i walked in to the storage facility,\nshe went above and beyond to ensure i was completely satisfied and her positive attitude made the whole experience a delight.\ni highly recommend Jen and hope her efforts are recognized\nthank you for your exceptional service.",
"date": "2025-06-06T00:33:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ayo, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "80b21f5f-c680-467a-9410-b257f1e1c1b4",
"author": "Vanessa Lapointe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhYtwQNo1huNlk0t0X8zXUhGjYIJrwOFEFVH510KizGkJoGk8-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had an amazing experience dealing with Jen at this location. Friendly and very easy going. Very clean and tidy storage facility and easily accessible from main highway. Would definitely recommend to anyone needing a storage unit 🙂",
"date": "2025-06-05T23:16:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vanessa, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "58bb36be-4f08-4694-8749-e3b5d4660878",
"author": "Kailah Kaye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWtZGoA0TZfjrmsBANH2a9AmCvR_1TtTTZmXanYfi0Kqojd0s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had an amazing experience - Jen is absolutely wonderful, incredibly friendly and helpful! Will definitely be recommending! Thank you Jen for all your help, an absolute joy to work with!",
"date": "2025-06-04T16:28:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kailah, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "08221373-6749-4c8e-a619-febbaeabd20f",
"author": "뽀로로TV",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXolgt9g7Pk7cCEU02Dm1hJTY4Rx28vOzYPZB__5ztZM5YYOWB3=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-23T22:17:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings 뽀로로TV, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7853bd4-b875-47b4-a5c9-dc31f139e714",
"author": "Curtis Poirier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhxij-hJDahciGowx04HuAxOjZqlk1Cp0G1z0v5PjdtcHnLu2-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing experience working with Chris, he is very professional and down to earth...100 percent recommended to stop by and see him !!",
"date": "2025-04-08T15:50:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Curtis, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e919a0f-250d-450d-9222-a13bb93381f0",
"author": "Aspire2Be",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzYDe2VKXF3zINsm9iWe8nxwPLWOvHbnEMuc80H_jT37OBkQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-04-02T10:25:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Teryn, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b88f7d8c-17ae-4888-8c70-26541fdc7f9c",
"author": "Kat Berryere",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcm0SaxZYLWp3D-iwkj85IwwsyXTBXbyYggI-eZKeDb9gt=s64-c-rp-mo-br100",
"rating": 4,
"text": "Easy to access, easy to sign up and seems quite secure. Lighting at units would help after dark.",
"date": "2024-10-26T15:23:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kat, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c69c63f2-eb56-4c52-874c-bcd2692816e9",
"author": "Barrett Van Nistelrooy (Great Hockey)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDIXouhCjD89F8N2w1kE2ayagha0660yRLJSZgu_4sm-YG9_Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!!",
"date": "2024-07-11T17:47:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Barrett! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7917fd7e-39a6-4b2e-a308-9a9da86fcfc4",
"author": "Dale Anger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsSs9wZtHWDhBVb4rkRO19oken4F89ruPxEiowsX3Np-Isof9V2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris at Mini Mall storage could not have been more accommodating and was readily available to receive and give information.",
"date": "2024-07-01T18:14:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Dale, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2025-06-29T19:28:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f852722e-ccbb-415d-895b-a59a915c8cda",
"author": "margaret lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxc52jaCz30ZSj0HW_9l0ABvEGw_Fs53deB7GubTR8Za0Elg=s64-c-rp-mo-br100",
"rating": 4,
"text": "We were unaware that we actually had to fill out the info in the email as we had given the representative all the info over the phone. Made it very chaotic once we got to the storage place and trying to get in.\nOtherwise was very easy!",
"date": "2024-06-24T15:08:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear margaret, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7aa2338b-4eb5-4ff3-ac60-90fb3233255e",
"author": "Liz Havercost",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7-9aUoGCpKRScF5A8BSZ_j_U2BiRUQbD3v-ZCdkQCNzH7fA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I was happy with the help I received getting a storage locker. Thank you",
"date": "2024-06-07T21:14:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Liz, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "cc229867-3bbb-48c5-be92-d6b210a940de",
"author": "Thomas Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXajBBa6-1WYTxelNJanyEgpBQY0M5EIQJHATKvGG-QHMOa5mcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michelle was great and very helpful with great attitude. Top Notch.",
"date": "2024-03-27T17:31:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Thomas, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a2c2233-2729-4299-ab44-d39701dc6d19",
"author": "R C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKf7SUEun_WtE_pYxKuKH61L3fmSBI3IowvwrzAxiHbSIS_ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service , I spoke to Michelle to set up a storage locker for my uncle, who lives out of town . She did an awesome job and was very fast at getting it set up . I didn't even have to go to the facility. It was all done over the phone and email 👍.\nThanks ,\nRyan",
"date": "2024-03-06T20:41:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear R, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "f65ec499-3a34-4a72-98c0-30a796d82f4a",
"author": "Scott Burt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQKmHS1_wdDcN7fjMwPN_Y1-H9beQtDB7rM-MiIgjKGUoCmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just rented a unit there Roberta was the best service ever would highly recommend this place Thanks a Million Roberta very nice meeting you.",
"date": "2024-01-29T23:26:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Scott, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "787fdb06-16de-40ad-bc85-dae1d1b6df28",
"author": "Samantha fisher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEUxeTJcWXBqgxZWWAIP4V7hMArXSSuc-PegwgeAGO2rSSjHDy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service is AMAZING!!! Roberta is such a delight to deal with and so friendly. definitely keeping them for future storage needs",
"date": "2024-01-24T23:19:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind comments, Samantha! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "be81e8d9-d8a4-4065-a61b-9dfc36d57880",
"author": "Brandon Mathies",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIITww84vu-DqxVptgjEr7kL7LgvfHY1vke61CUSXXTL09_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very kind, helpful manager highly recommend this place.",
"date": "2024-01-19T19:23:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brandon! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a5944e3b-1748-4a31-b94a-6438e6c045e8",
"author": "Ken Cronin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZSfnmWU0YhG5bv4nJ8HxHrPePl3RvJQ4A14KQANnUJFlm8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta provided excellent customer service , while explaining th move in process and showing me all the wonderful security features at the facility , would recommend this place 100 percent amazing service thanks Roberta",
"date": "2024-01-17T20:29:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words! We work hard every day to provide exceptional service and appreciate your feedback!",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "ec4cf572-ff2e-4ad2-9399-d4dd753c6fa4",
"author": "Crystal Mcneil",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLITUfajWVlNA3lgz-d1xwq5ZPlgnb4kRnCepP0zQcgjSOwjE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is a rock star! Absolutely wonderful to deal with.",
"date": "2024-01-02T06:28:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear crystal, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "aff7eb8e-92f2-4717-926c-4ca510b36cda",
"author": "Mark Ensminger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKb5l_hUmihxEhQU0Ag_WY4xGORiRZFqrjDJ0GzCrRaP0Liw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wicked awesome service from Roberta",
"date": "2023-11-25T00:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "893c6900-ca1d-4fa1-b4df-a92d49dcb3e3",
"author": "Hailey Wheaton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy5NVs7BBJ23soP6QwhZFJrIrea0adJ3xKaDg17Jx4LUqXuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely the best experience ever!! Roberta is a gem 💙 she was amazing to chat with and even with the cold wind outside she walked us around the facility to show us how to use it while explaining about the many security features they have! And we showed up right before closing and she was more than happy to make sure we got everything figured out ☺️\nVery happy we chose this place!",
"date": "2023-11-17T02:58:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Hailey, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "9375f8c9-c12e-442d-bf7a-7a36d6749469",
"author": "Shala Schneider",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7U8cC3WVpkNsXCeymfBlP3zLiA_c7ttmiNVwzhN_pU9wNCfimjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta was absolutely amazing!!! Gave me all the info I needed and more, and was able to get me into a storage unit today. She is absolutely hands down the best front desk person a company could ask for!!\n\nThanks so much Roberta :)",
"date": "2023-10-11T18:34:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Shala, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cce61e5b-a1b3-4d2b-89eb-2996a8809bf2",
"author": "Dwayne Beamish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbcR8UumuF-M6eGadHJ3wRcOSrCjGm4wfGbmM7sR_RBkQppg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta was fantastic with the check in process and has a great attitude.",
"date": "2023-09-26T17:32:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Dwayne, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "62e48d35-cb5f-458e-8ddc-fb8a7aaa3098",
"author": "edna Roussy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxdB9Vip_D9XHPaVqgpWaF94dwVOCvymE4FN5K-p3VwKT4CbhI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta provided expectional experience while renting a unit , great facility great location , very clean and well maintained , the 24 hr access is amazing , very inviting , service by Roberta was outstanding very pleasent and excellent at her job",
"date": "2023-09-15T20:12:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey edna, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "3b4d46f6-5830-4bd7-a2f5-f0d4383b6359",
"author": "mike Vander Leek",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiZpVK7_GKhOrPFF4HiPEa3T50P6EadA1n8s5dTEYexs2iUcc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service. Very friendly. Nice facility as well!",
"date": "2023-09-07T15:58:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Mike, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a946327-498f-4d87-8f2a-2dddcb7fb1c5",
"author": "Stephanie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhscIhVXRn26fazY3XZNqRqaDfEwZC3sBcRkPVqD6ghCcrTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta has fantastic service & such a friendly demeanour! Definitely an asset to the business 😊",
"date": "2023-09-05T22:41:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Stephanie, Thanks for the kind words! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4586d58e-9731-49ea-8044-f98ce7dd57cd",
"author": "Drew Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMYlQPU4Le2cjphfOxOU2ODORIVHSks366Bxv11NxzcmN79Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fast, friendly, and great to deal with.",
"date": "2023-09-05T18:56:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Drew, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:28:24.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cca8b445-9330-4296-924a-a3c52bd95a0d",
"author": "Tristan Epp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkuuh6ggHg4BcyzljYs9qR7kkpmm3Ax3rgxe_9y0YiXWoGjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service from Roberta and she got me into a unit easy peasy!",
"date": "2023-09-05T18:12:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tristan, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "704a2168-a5d7-4b4b-a247-3c61d0e5d9e1",
"author": "Jared H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc_1Z4xSY1m0DdGUPdhhkH7tV-csjoHFSEAjfIslbbPT4xRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta was absolutely amazing, she gave me a wonderful tour and was very helpful",
"date": "2023-09-01T22:53:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jared, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d22ca3d-a6bc-4d0b-b02a-5c483566355b",
"author": "Shane Kerik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhB2m-z1wYvz6ucOd967_5KxHeII9cyNSUBJ4e3LH82seGMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service by Roberta recommend to anyone in need of a unit quick",
"date": "2023-08-10T19:26:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shane, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39defd48-59f5-4b83-b0a5-bb2abcafb639",
"author": "Shania Soosay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPDpYpcwXh61GDeQIs7-4YqNae8dtmvDfoWacqzpHYrncyoY6oAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady that works often there, Roberta! She is so polite and patient with me and my family 😊 great place of course as well. Decent prices ! 👌 I highly recommend there",
"date": "2023-08-04T22:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Shania, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9145bd11-c4dd-4980-8b76-78c95452c1b8",
"author": "Savannah Dawn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRfQmOsb--OE6dbQGW6SmbMRHkIJ7RatsEKpQUg93oCC-jAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service we experienced from Roberta was phenomenal. She made this step of our move very easy. Highly recommend Lacombe mini mall storage.",
"date": "2023-08-03T17:51:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Savannah, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c880d49a-96c5-494b-b029-382ac0be0510",
"author": "Edward Castledine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKz7Y1lIv2QRF-i00FqCYMxxwcYpckahV8g5-6yNPTPOYzTpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility very clean and well maintained, Roberta was very professional and welcoming highly recommend",
"date": "2023-08-01T20:58:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Edward, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "47c367bf-de84-41fe-9217-1865498064f8",
"author": "Ian Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgpaIuyR_EhyR3Y6ltSwHXUOQfNK4eiFgVVlovIWbCPBCPPA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-07-21T21:09:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ian, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "681f3328-660b-4a80-a662-d3b97c86a717",
"author": "Danielle Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnU7dmSB1l0mDaDDIDeGx1cn2AZ-aHn3557r73xdfuEPGyWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a wonderful experience! Amazing customer service. Roberta is so lovely and personable. She made our storage move in so smooth and easy. I highly recommend! Thank you.",
"date": "2023-07-20T19:19:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Danielle, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b69986df-cb80-492c-8d94-998fea103a4a",
"author": "Denise Corbet",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVQmmStj6vL1nCuLyRcQctXymA9R7ftUshTjC0uSoEWCPKYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and efficient service. Roberta was awesome lovely person",
"date": "2023-07-18T21:59:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Denise, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92440d4e-14d5-4c18-91d6-8302e0ae5f6e",
"author": "Angeleena Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIiJv-lUPV4yThjsQG0_PXvnoWZABTh40N2M8fze_kyoJLp_xcVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Delt with Roberta. Was amazing at helping us get into the facility in a speedy manner. Grate rates and excellent service",
"date": "2023-07-17T21:19:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cas, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4044cf73-a2ec-483b-9076-ebce27deac53",
"author": "Brad Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1EGJaK062W_46GX3izdrVHSkQ675rdNE7ZyQaBLzDxnC2-2By=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta provided outstanding personal service in the acquisition of this storage! Personable and highly commended. Thankyou.",
"date": "2023-07-13T15:20:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Brad, Thanks for the kind words! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db48ec7a-f7c0-4588-a795-96ee38185548",
"author": "Dustin Bokenfohr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr8bH44bdQxRGqWllUfq2LkG64aduX0Xmt95OBAFP-j8k1PA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta was very helpful and energetic in helping me get a storage unit. Very knowledgeable and professional... definitely would recommend going here.",
"date": "2023-07-10T19:44:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dustin, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fc454986-ac3c-43d2-bf05-42c5015a7520",
"author": "Megan Larissa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX7lDil1rUniiMfy-2-pFVFS3WYkKxLXHFD9-eX_RcfHrHRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta helped me get the perfect unit needed within reasonable a price range! Definitely reccomend!!",
"date": "2023-07-07T16:46:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Megan, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "06c829ff-f022-4204-9fd8-05d944961f04",
"author": "David Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkfpS2BMbyHJMDwqLuakkDtKN5DgxVj_Y5QbrmaVGa3b3jLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta was so helpful and helped me to get in the unit when the system was down",
"date": "2023-07-06T00:13:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03efbfc5-109b-490e-9e2c-e20959b0dbcd",
"author": "Sara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEA5sfc0BJGJq4OW2sd2JsvsWfHG31O_OlMGCDeUSPSYWtMgMJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is absolute the best to deal with, very professional and passionate about her job. She provides next level service.",
"date": "2023-07-05T20:02:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dw, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cdbd01ac-5e80-4ead-9d54-c003de82a1c7",
"author": "Chris Malcolm",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgymnwjpAZiYv3DdDbhSfSU3PMaG8wosi3Hx23gtBzZlZFlAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just moved here from Ontario and was thankful to find storage easily here. The sign up process was a breeze online. Roberta was quick to follow up and welcome me and see if I needed anything.",
"date": "2023-07-04T19:03:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! See you soon!",
"replyDate": "2024-06-29T19:28:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c180cab3-6141-4128-ab55-60d72d5f6b16",
"author": "James West",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxmVjpQt7PlzjrhUsEwHgdo6xinnSlImJMRP3iZLKZrbEHCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend Lacombe Mini Mall Storage. Roberta is very helpful, relatable and makes me laugh every time I deal with her. My go to storage place from here on out, thanks Roberta!",
"date": "2023-06-22T16:26:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings James, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2023-06-29T19:28:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "57467a9e-d215-407c-abaf-e85440246ca5",
"author": "Tom Magnuson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7G8XRdNM7H0lpvRXH913Bii92cGeRoyF_Xzngd64n5CTCIZs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job thanks roberta",
"date": "2023-06-21T17:33:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tom, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2023-06-29T19:28:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb403c2a-4cb2-48cf-bdb8-3240f1ef9aba",
"author": "mackenzie butterwick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKh_7pYkbStanBdxhOlBWSftLUS6Ktj5reayF4wowJpX589YQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta was so nice and helpful. Sweetest lady and very easy to talk to. Thank you for the storage on such short notice :)",
"date": "2023-06-15T19:26:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings mackenzie, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4bad2f10-b1af-4b60-894b-e9593831118d",
"author": "N Chap",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-PudM4i-wvjAbQrhHwZ7HKwkbdqnhzAunwbL-ea2qeLnLGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-15T19:26:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear N, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:28:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82e4027f-f3f4-4e55-9260-7311ddcdbc55",
"author": "Cyndi Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHYoel3OPWVYQsqGBQoTi4fMZO00aaPL-kBd1QaJ3FeXc3VQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "When storing your belongings with mini storage. U get great costumer service they go beyond expectations.. they will help in anyway possible. I needed storage fast for my daughter as she was moving home getting away from a bad situation and they made it happen that her belonging were safe and still are safe.. thank you for all you do for our family. U r like an extended family.\nCindy Morris",
"date": "2023-06-15T19:14:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cyndi, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "1c68d8c3-c9da-454c-8ec3-c3d38acbe01d",
"author": "Tara Schimpf",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmZlbjHn0CYyPsae-bGd5-00Oopd1cHq_fKm3xSzWdjwhEVa4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is AMAZING!! What a lovely, friendly and helpful woman to deal with! The facility is fantastic, so neat and tidy and very well maintained! I highly recommend this location for all of your storage needs!\n\nAdditional Note: As stated above, Roberta is a wonderful person however sadly, her company does NOT allow refunds or exchanges on merchandise purchased there! Seriously?!?!? I purchased almost $400 worth of boxes and packing materials from her. Today I called to see if I could exchange my unused boxes for different sized boxes…as when I originally purchased, they were out of the sizes I needed so we brian-stormed on different ways I could make what they had work. Now I have leftovers that are completely unused and undamaged and called to see if I could exchange these for different sizes. The answer was NO, that unfortunately they do not allow refunds or exchanges on merchandise purchased there. Pretty sad that a company not only would not allow exchanges or refunds but that they’d also rather the perfectly unused boxes be wasted. Definitely recommend U-HAUL for all your packing materials required…they buy back all unused merchandise.",
"date": "2023-06-15T15:56:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tara, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f649736c-c908-41d2-9993-81c8d79398f9",
"author": "charles judson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOL9xAuelFpLJubbCLPP0A4kQPeuht9Q22-847PoET50w6223LTg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Roberta was amazing and has been so helpful with our moving customers out of storage! 5 stars for sure",
"date": "2023-06-13T16:33:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello charles, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fc9c4c80-6a8b-49ac-b56f-d59c3bda5135",
"author": "Sherri Kuefler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0mp0GxN3qMDKt5aLTTSC6nJV8QijKdFmZOB7MeTC8-kLVElkk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is just awesome! And the facility is nicely kept, super clean and secure. Highly recommend !",
"date": "2023-06-09T16:48:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sherri, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "80d83c12-f5b8-401d-a785-abd1cbecf000",
"author": "Terry Preszlak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV1xl0yOQbRrEJ19kBBcS2c9YaARvZ1mUfvhHAZisDNFlMvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice place and well Kept facility! Roberta is very knowledgeable and makes you feel comfortable with the storage unit your getting, upfront with everything and questions we’re answered in a professional matter. Thx again!",
"date": "2023-06-08T18:34:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Terry, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a8eaa972-8140-459c-9669-46701609a4ee",
"author": "Dan Moroboshi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTjiZ9HFyRjeHosMACZnv3u35vOoINcbsQUjigf2QEpWR9ug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta gave excellent customer service very satisfy.",
"date": "2023-06-07T15:28:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dan, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a68a3f70-a5a6-48ef-85dd-223971a7c5b1",
"author": "Deborah Dube",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDGHEATMdhZ1mP1l5R7m8TAJ8D5MfBs8NR-ocio512pGL_ulWD=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Absolutely amazing service! Great place to get storage for all needs. (Roberta) is Fantastic! Highly recommended! Come see her today for your needs in the high security location !-D.D",
"date": "2023-06-05T16:27:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Private, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "5dac5d9c-e140-40b1-a340-86917d691dc4",
"author": "Nard Fark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYtTeUyrAt56jGS298A-TSdCSU4duHeI937BGkTNWZ9Nit7Hmy=s64-c-rp-mo-br100",
"rating": 5,
"text": "I booked online, but when I got there Roberta was extremely friendly. She moved me to an easier to access location free of charge.",
"date": "2023-06-01T20:36:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nardfark, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1c593cda-ebab-4e91-9784-cd8576b2449d",
"author": "Frankie Veleno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj0QP4lyt7StVwOtQZWsl5CJDF0sDAS2fWRp2YHDTH3s4qkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help and very friendly!",
"date": "2023-06-01T17:09:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Frankie, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b05daf11-3581-48a0-b789-58703d2ddf67",
"author": "Candace Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIByti_eAjSs70rOdpMEjnILS4QtqL5l7Ss3uwa5Hz0xnG7bQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is awesome! She is always willing to help out, building was clean, storage unit was very accessible and easy to use!",
"date": "2023-05-31T06:15:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Candace, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "c002483b-3d34-4c74-b9aa-9906500ad3fa",
"author": "Okyt Devol",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfD1uMO6eM6ni-uK-a3aVp_Ku3byQOxM7jNdc4qGVNcxoqtsNW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Minimall storage was awesome to deal with. Roberta made moving in easy, thank you.",
"date": "2023-05-30T22:42:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Okyt, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0cdfea2b-d13c-4745-96ac-c63769ca765e",
"author": "Debbie Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFg_m72I7LFQwoE6IA1iANV4bNYARZLFdSP_8gUWWMsZRqhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "What great service thanks Roberta",
"date": "2023-05-30T21:18:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Debbie, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32ab1e6c-6b0c-4922-bdc7-1dcde804b6d7",
"author": "Private P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZX1ISyNMITkMSYJfjD-PxcxNqfKtJBAhwzhfQXpcVu6ISaUgi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent clean well maintained storage facility, great location with fantastic service provided by Roberta , I have been renting for 2 years here and everytime I come to the facility Roberta is always so helpful and kind she is amazing !",
"date": "2023-05-29T15:43:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mini, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3e85ed68-855c-4e45-bd5a-3bb9d6546a51",
"author": "Dylan McNaney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrt6TLhduncpJvwgWfNVdyAIOafMHzhGKnS4nn8OF8p7Iw9ScT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta provided great service and was extremely friendly. Would recommend!",
"date": "2023-05-28T13:49:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Zarharsha, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a7ceb430-d275-44a6-875c-9007be548d0e",
"author": "R Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU9bXf6HKNKmvfdSdg_BRHR_subFor5qWgmJyIGyfa1RP9dw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice clean facility.\nSidewalks & parking lot well maintained.\nRoberta is a bonus. She's always welcoming & helpful. 😊",
"date": "2023-05-25T19:04:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings R, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f03ebc29-1493-4cdb-9267-1007e5e32525",
"author": "Johnbosco Ofougwuka",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLakCsjOzgeIORUNh42ft4qnSAZ4YxYl0_0pTi4TOtqY2-2=s64-c-rp-mo-br100",
"rating": 5,
"text": "One of the best storage facilities I have been to, with a very prestige customer service, Roberta at the front desk made sure that all needs and questions was addressed. She is amazing. Highly recommend.",
"date": "2023-05-25T17:34:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Johnbosco, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1a22df8-9197-4d81-b832-b4ae8480ccff",
"author": "Tim",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLii3_HEmuu5f0U9aItqKcj3Iu5kB88_8PI16vv3sMdqviCYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta was extremely helpful,resorceful and friendly. She was able to get us into a storage unit right away for an amazing price. Would definitely recommend!",
"date": "2023-05-24T22:26:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tim, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Hope you visit us again soon!",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0d4441e0-1dae-4406-a11f-442303159628",
"author": "Brett Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQp9sjE9yXwMa2afB84AVrLKVqwRnJx8u5arKSJa-LhgX5wTk_1g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We needed a heated indoor storage unit asap. Thanks to Roberta we got exactly what we needed.",
"date": "2023-05-24T20:32:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brett, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0db8fe60-0ab7-4a39-a6ec-4417aabb59c3",
"author": "Arlene Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZF4nMBynJ8AlbxF2pLRmir5RtL4eSZiKfL_NRedgoXUKFMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is terrific has fantastic management and people skills , facility is clean safe and well maintained",
"date": "2023-05-24T20:21:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Arlene, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "d2244129-ebc8-478d-b769-2d6798c9e3a4",
"author": "Dereik Pearson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYdWaMqCJLDQ8CrEMti9nX-lxU17hHxrW0D87IW553DADEvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place",
"date": "2023-05-23T16:29:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dereik, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:28:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b90c85a6-6e1b-4497-a60b-ad228980da7e",
"author": "George Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJM9kAoOQ6h6VYsP0B04oFiEgQCAKQSzYxv8zLvikuC7KPTXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "You need to clone Roberta . Fantastic management skills .",
"date": "2023-05-19T15:38:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey George, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a349324-6418-4433-8e1e-4a0e71747ca1",
"author": "David Power",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEIGIiE0yU6F018b78MwtNrIS5kfWo1IdjFtUsi7qrZA9qPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic service by Roberta great location..",
"date": "2023-05-18T21:47:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86f0d04a-35f8-4a94-86e0-f7d077fc2e7b",
"author": "Dave Morriss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUau5XsnEsmdk9FT1j4GwISj-LzhtEoDQK9AEVmo9al8ew2wjtc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just rented a spot to park my utility trailer, good price and great service. That Rebecca sure knows her stuff, highly recomend",
"date": "2023-05-17T17:37:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dave, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "5975950e-fa83-48e3-9e6f-fd00daf8d3da",
"author": "ron west",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCrRKVVHKgEzyC2dqp4hwXWPmIZGqezHQtHHlNcefk6CqZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is the greatest. I wish that more businesses had a Roberta.",
"date": "2023-05-16T21:57:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ron, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "407e46a1-78b6-4797-8ac5-78f45bc941fa",
"author": "Deanna Bossert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOfTKC3HyM1xxx82ZBsYTXMivWaAyl9Kg7X30PAdx6tQDdUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta addressed me, even tho she was talking with other customers. She knows her job, will recommend your business to others.",
"date": "2023-05-15T21:04:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Deanna, Thanks for the great review! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6af2a3c3-075c-479c-b228-1f57f333cd7c",
"author": "john mcloughry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAacUXNWvgyKT5krP6tlL83VxPUk3sSBYBZmaB91GDVM31OA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely great experience . Roberta is amazing at providing professional fast service. Very knowledgable about her facility and was very accommodating to my storage requirements. 100% recommend using this storage facility in lacombe AB",
"date": "2023-05-15T20:45:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "john, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9927d56-20f3-45d1-acee-d629e935c515",
"author": "Rodney Parent",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLupJE9uPAC1_zxCXeMaChYpBt-U1O56LcbTM7XQ8D0eGAXleI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to leave this review for mini mall storage in Lacombe, but especially for my favorite customer service rep. Roberta. She was very helpful when I got my storage in August last year and explained everything to detail of what I needed to know. The monthly storage fee was more than decent and the storage space was clean and secure. Every time I needed to get a hold of Roberta, she would always answer or call me back when she was busy. So yeah, great customer experience over at mini mall storage👍😁",
"date": "2023-05-14T19:22:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rodney, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "0aa6ec65-c112-42d1-8155-a6971e77cfc8",
"author": "Matthew Morrison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQW7FTmCWeqXd1F_hWdstz2TTWrgvjazGPU448g9Z9TzFT0zHYuQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent and Awesome Storage facility. Roberta is fantastic. Great Job and Great Customer Service",
"date": "2023-05-09T19:53:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Matthew, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e49926b-3eeb-4fe7-805d-641333e04055",
"author": "kiana bonnington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWSfXZL7y8IXHhFSpLubl73uNWolMKuabS0uv_JrhqD9ePIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-09T19:24:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings kiana, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f959156a-c80a-4d31-9fc5-25395ebd9f7a",
"author": "Holoboff Rob",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7ZJAKeuZE6x3XUPhkcLDCnXcDRsEtIDIQg1wJ0lf2HWFz1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta provides the best customer service with great courtesy & consideration. As a long term tenant (+15yrs) I can say I will remain a tenant as long as she is here.",
"date": "2023-05-09T18:05:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Holoboff, Thanks for the great review! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b9e03d6b-f570-439e-8916-7fd89bce3040",
"author": "Earl D. Tews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEVmg00MctfsRxii-z29nLCvlWM7FwI4zPGpAdy4qJt81ykwmrTQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Roberta is wonderful. We enjoyed our time with her as she signed us up for a storage unit. We highly recommend Roberta for all your storage needs.",
"date": "2023-05-04T21:48:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Earl, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f07d9d3-a4a6-4a97-b143-1538bea23ae4",
"author": "Zack Simpkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMx-O7hfpP0HIKddnV76PKp_3ROimFNWKB9NppLxekfMKJ1XM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta was very helpful and understanding and gave excellent service",
"date": "2023-04-28T21:12:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Zack, Thanks for the kind words! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4f536dec-8134-45ec-ba2b-0c33ca32c466",
"author": "Michelle Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn_GZbUhemI44QZVaDZAL-5swxgQG8a89jzqrSLCs7BNT2yQo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta was so helpful and kind when setting up my storage unit. She helped me get the best possible rate and showed me around the facility before I had even purchased a storage unit. 10/10",
"date": "2023-04-28T20:23:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Michelle, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4a5a3f11-a658-43af-b614-99bf2300388a",
"author": "Tom Stogdale",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOoB_FnrKA_FsM3Skmptju4kKJU1JM6F1hIY0iCvo9R5xNDirQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lost keys to unit, so needed an extra unit urgently. The lady on reception helped us out in minutes and was super attentive. Well done and thank you!",
"date": "2023-04-20T17:17:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Tom, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6098d315-a58d-4e77-8366-d7ab7a8948bf",
"author": "Tani Shallari",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmJo2vneJ_Txb3ndehRF8VNOqdhLk2irxOu4KOyqE-ugK01g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and fantastic lady at counter - good hearted lady.",
"date": "2023-04-11T22:26:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tani, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3f149d1-17d7-45b7-95c6-430815b4ab95",
"author": "Michael Maupin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFCWHa-4bAh1eZSaGik1X-EeHPLkHeXjw15_nLD5Gm1E4fNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I read the other review she was nice helpful very funny great experience with her . She called back was nice cheer ful and there the three times I was there . She stayed late after closing on her own time to help me. Thank u Roberta cheers girl",
"date": "2023-01-31T18:53:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Michael, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3819b9a8-f541-4ad5-8824-f3a16ba66a5e",
"author": "Kerry Docherty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI339fNIE5dWgb3q5kf_jLh8-nkeuQOARQrdireBiKmp8HQtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-31T18:42:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kerry, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! See you soon!",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "401185a4-0eff-46ca-97a8-ecf7bff0926d",
"author": "Lindz Mcdowell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLa-rnwt-oU-__3K4tSsMnw08z2JUgJLsgou1XbCWWpOq9l2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-24T23:11:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lindz, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a8b0eee-ea93-439a-8036-221a8445c9fc",
"author": "Christy Dawn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_RIFo9bEuG7QK_LH5TtFRCoEIH8z0Ffa6k5tIsnChOssKvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It’s not everyday that you receive service that makes you want to go around sharing how wonderful it was, yet, Roberta at mini mall storage in Lacombe did just that. It was a pleasure to interact with Roberta and I am so grateful for her gracious attitude and willingness to help me find the right unit for my storage needs. Would 100% recommend to anyone looking for somewhere to store their items in a safe and secure location and of course because you’ll have top tier support from the lovely Roberta.",
"date": "2023-01-23T21:16:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Christy! Thank you for the 5-star review . We are so glad to hear that you enjoyed your experience with Roberta at our Lacombe location. We hope to see you again soon. ",
"replyDate": "2023-06-29T19:28:30.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9a6e0748-cbd1-4fa5-8d48-5f49d89de21b",
"author": "Augustus Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUndHfkRcS6XOPhLXU8I5gZe4wvlxZarRWHnfFNP6U3bfP0Rlaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "🔨",
"date": "2023-01-02T22:21:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Augustus, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29e9f9ac-d092-4fe6-ad06-2d2daad4a90f",
"author": "Lenin Fonseca. (Culinary management)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzUSI0i3FZCEbd0fFUMEliYhX38qmmM8ZSd4HB9NIX_7mZ4r-Z=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-02T20:54:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lenin, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f06b600-34ba-4165-a8d8-8dff80631b8f",
"author": "Shane Milner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXonYZC4ZXN4HB9EYHD8Esmy4lR8wewbFSX9zT2U9Uch7ApOrx=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-29T20:36:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Shane, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68fb03be-a056-46f0-addd-f032aecaaa09",
"author": "Melanie Liberty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrlMs82D-8XYeZR7kjxlRDjYg_ygkqUcCMyAhXg71WpHWwdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fabulous service! Always there when i need them. 2x renting a unit!! Just adore Roberta!!",
"date": "2022-12-22T21:31:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Melanie, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e8b52c5-f845-43a8-a97b-96c31253fd81",
"author": "Susanna May",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKosoE7ZWm7djun2giOk_fCq_y58L7OXrpUMRuDgE8rdjnxZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is soooooo!!!!!!! AMAZING!!! Her service is incredible!!! She listened cheerfully and empathetically to my story and got me secured right away into a suitable storage unit. I will definitely be recommending Lacombe Mini Mall Storage to my friends and will definitely do business with them again if the need arises in the future.",
"date": "2022-12-20T22:56:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Susanna, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a74f30af-9e62-4df5-b631-a10ff3ae302b",
"author": "Ashton Kinden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUO4KP3Aaq9GPXEDBpPxjB_Q70-uVnBCPTIftnVGnRuA0oyfz4V=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is a lovely gem. Very very kind woman and was so enthusiastic with a great personality to boot. Would 10/10 recommend",
"date": "2022-12-16T23:46:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ashton, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a21e6e47-e0b9-4723-b9f1-8b2bd6d61f84",
"author": "bennett weik",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcX-D-1xZNxse4oPZUbqqrNHTPU0514x5P68K8b2Tnb3NhjBgp5g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage spot! Very nice Manager",
"date": "2022-12-15T19:27:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91679902-c8d0-4c69-bdea-53df307835b8",
"author": "Martin Banasiak",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZJkuPSHQJ27wxw8jyf6LZGahcKDRkQvUbWxJVw-NsmTSmbLL1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Roberta is very professional and a super joyful to deal with I would recommend to anyone to deal with business here!!",
"date": "2022-12-14T22:43:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Martin! Thank you for the 5-star review. We appreciate the kind words, regarding your experience with Roberta at our Lacombe location. This lets us know that we are on the right track!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7af3cb45-4649-489b-bc59-c9756d20d1c5",
"author": "Amanda Hawthorn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOGmlwWNDNWQuaimZV8bdyrPZglE7E9eE0UJbjmnTJZfnQeIQFEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and understanding staff.. highly recommend",
"date": "2022-12-07T21:11:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi amanda, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1aef7ca-df19-40fa-a778-1c93ed3f0ba4",
"author": "Shannon Ouellette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgf9hnQ_p1Er9JhNNrrYNzlsICw0oItnZlLNCNEqT6FW1bFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is awsome and always such a pleasure to deal with .",
"date": "2022-12-07T21:05:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shannon, Thanks for the kind words!
We look forward to keeping up the great work! See you soon!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ed1986d1-f28a-4630-915b-ba99fd1f5f13",
"author": "Douglas Walkey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXvGHsn8ieJ8ciyTlhmMVYs_vD55N1qunkNW8HhxCLqxB9d_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "These folks are friendly, efficient and provide a solid service to Lacombe and area.",
"date": "2022-12-07T06:42:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Douglas, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a33999ff-6548-44ee-ac86-af11ee434296",
"author": "ROBERT SCHAD",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3aRZZ37EpBTneDy37u_7gHEXqvb-ZhMnaW-wvxnU9TrmRBm-3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Top customer service provided by Roberta .very clean well maintained facility",
"date": "2022-12-05T23:14:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robert,
We appreciate the time you took to give us such a great rating! We truly appreciate your recommendation and will share this review with Roberta! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "cbd10ecf-0cb5-4ced-8ca3-1091e894af8c",
"author": "Ryan Christopher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLT2M0lfw36QNzwqdi2AC8fyQCDsfSNvE1J4wKl9-UDb6cdxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-05T02:20:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ryan Christopher!! We appreciate your review!",
"replyDate": "2022-06-29T19:28:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73c23bf0-f9b9-4bd2-aa10-d4984d654d1a",
"author": "Dan Matheson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHCYHDyHreO9C8oCzZAuAv8eiD9WTTcn71KaTbg2BKFeAfZQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Roberta is a real Gem, literally the reason why the core operation is viewed as a success. I’ve seen a lot of storage facilities & Roberta has this facility in tip top shape. Clean & orderly with all the bells & whistles. The after hours phone support was very helpful & courteous. Majority of times Roberta answers the call & is willing to do what she can to accommodate you. Mini Mall Storage is EXTREMELY fortunate to have such a valued PROFESSIONAL, FRIENDLY, ACCOMMODATING work horse as their representative in Roberta.\nThank You Roberta for all that you do. You’re not just an employee of a storage company. You’re way more than that, you’re a friend & in our line of work I consider you a Sister in Blue. Many many thanks.",
"date": "2022-12-03T13:35:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Dan Matheson! Thanks for leaving us such a wonderful review. We take pride in our friendly and knowledgeable service, so we are thrilled that you had a great experience!",
"replyDate": "2022-06-29T19:28:31.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "d5f4f397-bcb1-4792-a8d9-414fa45833ce",
"author": "Wayne Cunningham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL20IV9kgdmdhGitC3zTuN1OKucSIXYfatgRdEbZUydwx8QZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful service. Nice storage units.",
"date": "2022-12-02T20:54:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wayne, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d2fb602-1f3a-425f-ade1-fe04fcdb23bb",
"author": "Hayley Anne Sanderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZBdd7PxxaYyPyjWhJFHix2Jox1uCtsroi_pvGMdljmFJ-ln5b=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is amazing! Such a sweet, accommodating person. She went above and beyond, calling me on her personal time to ensure my kids got the perfect storage unit for their needs. I would recommend Mini Mall Storage to anyone!",
"date": "2022-12-02T18:12:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Hayley, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5dc860b8-6252-4d24-bd36-3fe709f86cd4",
"author": "S Fraser",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIV372-RZq2U4RR7ePNNYKtLtPIuWGeyCFEMs3alme7Sz9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location , fantastic customer service .Thank you Roberta",
"date": "2022-12-02T16:55:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi S, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a5d5f84-d409-4828-9a1e-178ae9166e45",
"author": "Steve",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOBni9-NSXZGFMwCzW4oXvYUSX8ahtDPopuL0Ko37sObJ9GEwS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Roberta, the site manager, is an absolute pleasure to meet and know. She is the reason I chose Mini Mall Lacombe for my temporary storage needs. What an amazing difference when comparing Millenials as they attempt to perform basic customer service. Roberta is fun, professional and represents Mini Mall extremely well. If my small company had the budget I would have hired her on the spot. You are in good hands dealing with Roberta and Mini Mall is a nice place to store items. Thank you, Roberta!",
"date": "2022-12-01T22:36:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steve, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "70734d57-3583-4332-86a9-661686dd1ba2",
"author": "Viviane Mortensen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNDWM1KpFMLxNrGBphStJJ-ZmnZliSXrZVFGx83hv595e6-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility is well maintained and the best customer service was provide by Roberta thanks Roberta for always providing top notch service .",
"date": "2022-12-01T19:24:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Viviane, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b21cb157-727f-42d7-84c7-58ef4c82352f",
"author": "Angella McBrayer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpVDPGGGs2LUa8j9ojMsKe3Sqle94Zi5pnqkFeHUaNbPbUEyo=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had a unit here since 2013, best place ever! Lovely people with excellent customer service! I truly appreciate them keeping my items safe and sound!",
"date": "2022-11-29T19:20:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Angella, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2023-06-29T19:28:31.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8dd977bd-5fa1-4ed4-a758-62a845b8ccfd",
"author": "brian wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8WACvo_hp3jOWYLaFgKx8ufd7dkT_DDhBju4-SwNvi1VCGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly, great Newfy smile",
"date": "2022-11-28T23:44:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!",
"replyDate": "2023-06-29T19:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4fd47505-c7d6-4ee0-9b5d-e5f1c73bc5bb",
"author": "Steve Burroughs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRb0ZDFXvvOWsFFRhPs3_DooSI-8O1zY_FudXlZNKzYEhw4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-26T03:11:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Steve, for the 5-star review. We really appreciate it! ",
"replyDate": "2023-06-29T19:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e6708b3-f5f3-430f-8447-1b19461ceeb6",
"author": "Matt Burroughs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfVdMCSfYy_cZ_knQvCjrbw8RcXo8neoI82n28Zgq-ZFZl3g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility, very friendly and helpful staff. Roberta is fantastic! Highly recommend!",
"date": "2022-11-25T20:22:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Matt! Thank you for the amazing 5-star review. Our team will be glad to hear that you enjoyed your experience at our Lacombe location. Hope to see you soon! ",
"replyDate": "2023-06-29T19:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "179bc68f-232a-4519-8dd4-e8cd2246b18a",
"author": "walter kilvington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKACjKhF2vduvGHn0Emnz42kYcTbt-R7KdC39FYuMtJ8qDXPg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff were absolutely amazing walking me through every step with such patients and making me feel comfortable taking as much time as I need with a smile the whole time",
"date": "2022-11-24T17:39:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings walter, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! See you next time!",
"replyDate": "2023-06-29T19:28:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4a1e4428-2963-4f86-bf03-9f4b07bc812a",
"author": "Susan Shepherd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIEoPmLRiXAPW7MKKFbxHI3Vx_QGveVxKsC0R1wK0TVW11xg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I am very happy with this storage facility - it is clean and secure. Roberta is excellent to deal with. Her knowledge, along with her attention to detail reassures us that our belongings are safe and under a watchful eye!",
"date": "2022-09-20T15:37:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Susan, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2023-06-29T19:28:33.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4255b60a-6ad2-429b-adcd-351e812176c9",
"author": "Amanda Gibson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmdiES4Ass9YNMgauUco6SP6dW0swVw_wyO5IONX49uLrjv9ZM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing services, clean facilities, and easy maneuverability for moving in and out. Roberta is incredible, and always welcoming. Definitely a secure and well maintained space that you can trust to store your belongings. Thank you so much!!!",
"date": "2022-09-10T02:33:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amanda! Thank you for the amazing 5-star review. We are so happy to hear that you enjoyed visiting our Lacombe location and your experience with Roberta!",
"replyDate": "2023-06-29T19:28:33.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "014d9e79-28c2-40c4-bd1e-3cce95258e95",
"author": "enna ty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzLK5UJHPxmYFloaQAE1U2AUyqdgN6bUQZtheC2BIul6J3qA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Moving was not as easy as we think it was. My husband and I travelled from another province to move to this beautiful place. We contacted mini-mall storage online to arrange storage for us. It was easy and no hassle at all.\nRoberta helped us settle. She was very accommodating to our needs. We recommend this storage to our friends and family. We gave it five stars for excellent service.",
"date": "2022-08-06T00:02:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Enna, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2023-06-29T19:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "96ef12d9-7c85-4df9-bd75-ed2d19d4db12",
"author": "Morgan Garner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHaGEO6R30rR8lr9LW7EtFSXsV8dZqDyeZ73MOyuVCPx8DV7QZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is an absolute sweetheart. My boyfriend and I just adore her. She goes above and beyond, and I assume it’s not just for us! Never had a storage unit before so I was really nervous. But Roberta did everything in her power to make sure we were taken care of and all of my questions were answered. She even stayed late to accommodate us. I couldn’t believe it, such an amazing experience.",
"date": "2022-06-21T22:45:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Morgan, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2023-06-29T19:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f00dfa9-7743-465a-ae4c-4b046204e02a",
"author": "Tania Leigh Cunningham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaxuyh0EET1K4FSTdFPIXFXanEj5iGN2T6hFZjkivSkLPulawG_g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to store your storage as well as very understanding.",
"date": "2022-06-12T09:16:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience. We appreciate your review and our team will be delighted to hear your feedback!",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee240c51-ad79-46c1-8f50-3105b3d877f2",
"author": "Adam Hamilton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ36OKK3Ua3wsgyb8Ocdh7B_TpRB7c8y_7gQ9-7Y0L-mSTi3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m very happy with the service I’ve received here since the ownership change! The improvements to the facility have been excellent and Roberta is a rock star! If you need a storage solution in Lacombe, she will take great care of you.",
"date": "2022-06-07T17:50:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for all your kind comments Adam!! We take pride in our friendly and knowledgeable service. We're so glad that you are happy with the improvements. Thank you for mentioning your positive experience with our team!",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "591fadd2-0e50-4af6-88b3-d4b180d7b0c8",
"author": "Wayne Spink",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmV3SwKPfwgDjzh02DQOiJXKPjB8TudoOB-kEHF_z0vdt9gQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is a gem, looking after all of our storage needs...",
"date": "2022-06-07T17:46:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Wayne! We’re so glad you had a great experience with our team and hope you can continue to trust us for your self-storage needs.
Thank you again for leaving us this response!",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c1cc33c-b4f9-472e-9bd7-71adc288650f",
"author": "Amanda “lil' durka durka” Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpWVFQpTfgrNr1CuWChyqKqRYq23kOy0oUF5JYP82mO2UbAmU3=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lovely woman working the day I loaded up my storage unit was so helpful and when we noticed that there was something wrong with the door of my unit she made sure she fixed it right away",
"date": "2022-06-05T10:32:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for all your kind comments Amanda Green!! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ec8bdaac-9647-4ed5-bd8d-5820178646ad",
"author": "Chels R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcwSzuTBC338lRInWVE6SQSks4bHTUcjWQH1LzEzoo1x0hbQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a wonderful experience with this storage facility over the weekend! The manager is an absolute dream to work with, 10/10 would recommend them to any friend needing a storage unit.",
"date": "2022-06-03T19:03:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Chels! We’re so glad you had a great experience with our team and hope you can continue to trust us for your self-storage needs.",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b56c88d2-f06c-435f-95f7-00e6de2588c3",
"author": "Tuesdaychild 448",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJO-c3MggobdKljfiqtJVog5_ok1xquAog1NVRl7X4KCfDMUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful with buying packaging supplies. Quality service and products.",
"date": "2022-06-02T19:42:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello! Thank you so much for your positive comments about Mini Mall Storage!",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74d74631-92d5-4c66-8033-5698617d28c9",
"author": "Carmen Carmody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIce8AIATKRZxiiZTQU0KRnf4RsuYeFI4qc70NV_XvbwWraTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Welcoming and friendly. Great deal for the space provided. Secure, clean place to store whatever you need.",
"date": "2022-06-02T17:33:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome you had such a good experience with us! Thank you for leaving a review, Carmen Carmody",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "57b65c10-ccee-4979-b064-ab7c80b26740",
"author": "Vanessa Mendocilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJu_i0vVEIMhQmUx8VkIYe5hKaL82my4A8q0p51MbW5YtP1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-24T22:28:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Vanessa Mendocilla!! We appreciate your great review.",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81a8f339-b8a8-4220-8ecf-e230ca2200f0",
"author": "Tokunbo Adeleke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJZAG94iHOzBQNeEAKi5n8K8SQx1sq3bzIb3zsvacJvh0BxuBc=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were great in helping setting up moving my stuff to storage and giving me all info. Very polite and helpful.",
"date": "2022-05-23T17:11:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Tokunbo Adeleke!! And thank you for trusting Mini Mall Storage Properties for your self-storage needs! We will pass on your comments to our team.",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5cdd76e4-d177-4a1e-aa38-b511cda0077a",
"author": "Dana Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLb4enrKUSBCShT4_6S-i3PN8wJP-81cxjjtioXGmgw02p_jA=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a great experience today. Professional, courteous and attentive to my requirements. Friendly and knowledge about the town was quite a welcome for a small town community business mindset. Thank-you for making my day a little bit better in quickly processing the documentation and explaining the process along the way. Well Done !!",
"date": "2022-05-14T02:59:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome to hear, Dana Butler!! We’re so glad you enjoyed your experience with us. Thank you for trusting us to safely store your belongings!",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0604cac5-acf2-4fdc-86f1-8c7f50872b1b",
"author": "Rand Kiland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXEdz5xeAZl2tkoHWt4dMgoaTiSPOC1ZwuQXf4_iU9xK7rwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility , excellent location and over and beyond customer service provide by Roberta , she is very professional and helpful , facility is very clean and tidy . Thanks Roberta for your help",
"date": "2022-05-06T18:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Rand Kiland!! And thank you for trusting Mini Mall Storage Properties for your self-storage needs! We will pass on your comments to our team.",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0bfceb6a-b9ca-4cc9-9635-a265f8ba84b9",
"author": "Sheraz Khan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLD8YiomUaHOq0bGfDbZGFhvLIusC3TBFIuA0lzXOrvvWjwAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a very help person, Roberta is very friendly and most professional. I am so happy with the service.",
"date": "2022-05-05T22:47:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome you had such a good experience with us! Thank you for leaving a review, Sheraz Khan",
"replyDate": "2022-06-29T19:28:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91974266-044b-4b1f-b165-3887df38fbaf",
"author": "Shakti Devi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUFxJuAluBfbH5Kav7ap2mtqeHE3iM6IZ0kwrGyg9yQqO3Y4zZrg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Roberta is a nice person, great location.",
"date": "2022-05-05T19:31:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tish King-craig!! We appreciate your kind words about our team!",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b90e6ca3-d0d7-4475-87fd-f37205bf83db",
"author": "Seanna Soosay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPN8dOEdQmkW9LXY9nEAmXrSzU0afPK9nAcaVc4Q0Y4_7i3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Is there anything better than 5 stars? I would give this place a 6th star if there was one. Roberta is so friendly and understandable. She's the best to talk to if you ever need a small or large storage space, she is there to listen to your concerns and needs. I never had issues, the security is great for your belongings and the fact that the place is always clean and looks nice, I keep coming back for when I need the space I don't have, I recommend anyone to go to Mini Mall Storage.",
"date": "2022-05-04T23:14:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for all your kind comments Seanna Soosay!! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "aad55fbf-f838-4545-8ca9-084e6e6276c0",
"author": "Nomvuyelwa Gumede",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI75A2uXcr7S0GD-a7eB99lJ0qN263RIETXYZWpFgJL8B9smI4=s64-c-rp-mo-br100",
"rating": 5,
"text": "It feels good to have access to the storage 24/7\nI’m happy with that !\nThank you for providing this amazing service.",
"date": "2022-05-03T21:53:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome you had such a good experience with us! Thank you for leaving a review, Nomvuyelwa Gumede",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3b331c9b-0a57-4cbe-b533-dd92792481bc",
"author": "Anelize Wagner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAKQBLltVJVKj1v7BRqWL4Cjev12U4PAO9hwDG2MmwSq62KD1Z=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is very friendly and helpful. She gave as a tour and options before we made a choice. The place looks a clean and organized. Thank you for your help.",
"date": "2022-05-02T23:11:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for all your kind comments Anelize Wagner!! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "27a52478-2885-4be9-abe5-917eeb791d84",
"author": "Conrad Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSJ__74cszHqQe-h2BOiBiY62-z-QtLMBe4lwItLZh6W2bHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "rented a storage unit from lacombe units were nice and clean facility very clean inside and out , Roberta provided excellent customer service she went over and beyond to help us achieve our storage needs highly recommend this location",
"date": "2022-05-02T21:03:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for all your kind comments Conrad Hill!! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "68ce1d9c-af44-423b-b608-e0fd856b7c8c",
"author": "Angie Mackenzie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy4vA2qYzpv6Hh3p72AEP_6eRN44eKH3UcB3QSzZWLBUUvcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta gave Incredible service!! Helped us out late on Friday night. Customer service is above and beyond!! This is the second time using them and each time she was fantastic! Thank you!!! Jason & Angie",
"date": "2022-04-30T14:09:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for all your kind comments Angie Mackenzie!! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e5dd30c-f26c-44fd-a7c7-8b6c48143cf8",
"author": "Merry Kuchle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUM1ceCtDXoFWya4MHJINuFuDTaY1YCD6PbHxcQtx-IGnrck68=s64-c-rp-mo-br100",
"rating": 5,
"text": "From start to finish, renting a storage unit from Mini Mall Storage in Lacombe was easy peasy! Roberta is so friendly as well as great at her job! She helped me throughout the rental process and made it very straight forward and easy (even tho I arrived at the end of her day). Definitely recommend!",
"date": "2022-04-30T02:29:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome to hear, Merry Kuchle!! We’re glad your experience has been simple with us. Thank you for trusting us to safely store your belongings!",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b2800495-3eaf-4952-a3c4-787d5b9e3e8a",
"author": "kari behn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8zszaJIN1R_uCsldI8fVfvp9htlMdrAlcq7-kjyB5qItlsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My boyfriend and i rented a storage unit from this location, the location was very clean inside and out! Well lit with lots of cameras, we had an amazing experience with the facility and the customer service provided to us by Roberta, she was very knowledgeable and helpful in us making our decision! thank you mini mall for hiring someone with excellent customer service.",
"date": "2022-04-22T20:27:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome to hear, Kari Behn!! We’re glad your experience has been simple with us. Thank you for trusting us to safely store your belongings!",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9329acf8-6fee-4b70-be7e-6d8e85e0ea3a",
"author": "pierre chine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnULvlvw20CZpmxZqnoXFD0KuP48Yh1FqanyQfSiQwgIYBytw=s64-c-rp-mo-br100",
"rating": 5,
"text": "May be indicate on the web that some units are located inside the main building complex and others are outside. I was looking for mine outside while it was inside. If the office was not opened I would have had a hard time finding it.",
"date": "2022-04-21T15:17:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Pierre Chine!! And thank you for trusting Mini Mall Storage Properties for your self-storage needs! We will pass on your comments to our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "683ee99c-1992-412c-80be-d7c6f2a3bb02",
"author": "charlotte Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBb6r3gMr-gL3Jyy7ZPvBqZBj35-hPHbHD6Efn1OrIwjKHjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with this facility and with Roberta in particular was amazing. First of all I was able to reserve a unit which was clean and perfect for what I needed online. The site has a space calculator that worked great for figuring out how much space I’d need for my stuff. I was also able to take part in a promotion that gave me a month free! The day I went in to check it out I was having a really hard time emotionally. Roberta was so kind, she shared some of her own story with me. She encouraged me that even though I was feeling anxious and unsure about things in my life, that things would get better and there were still good people in the world. She is like a ray of sunshine:)) She explained all my options to me very carefully and personally showed me the unit and the yard. I felt confident knowing that not only were the yard and the unit secured with cameras and sufficient fencing etc. But also that I knew Roberta would be checking each lock on her rounds to make sure nothing had been tampered with. All around great service!! Couldn’t be happier and sometimes all it takes is a little kindness from someone like Roberta to brighten up someone’s outlook and not feel so alone. Thanks Roberta! Thanks mini mall for employing her:)) she’s a keeper.",
"date": "2022-04-20T22:41:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for all your kind comments Charlotte Lewis!! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "e61f5394-e2b0-484b-b250-4f36c581ecea",
"author": "Tyler Sweeney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH68-e8a-RUu-9qwnOczWKCK857ObJj6to8sTBoPVAbofDyUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve never had such a positive, warm and welcoming experience dealing with anyone like I have had with Roberta in a very long time. She an amazing ray of sunshine in what could easily have been a very cloudy day. She’s extremely helpful , knowledgeable and very personable.",
"date": "2022-04-06T01:49:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Tyler Sweeney!! And thank you for trusting Mini Mall Storage Properties for your self-storage needs! We will pass on your comments to our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e7e4e9f8-0467-4741-8604-91c8abfa1940",
"author": "Les Stephenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMduoaa5ObzZqmrMnPxLH7iODkKG8u-neU4QIPGpcgArKoEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly helpful staff",
"date": "2022-04-05T20:46:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome you had such a good experience with us! Thank you for leaving a review, Les Stephenson",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ade7d56-d4e6-443c-9f97-cf5f0792a8ab",
"author": "Sharon Popick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3ESAPk2Ke8eqaUj7bwftWvMhkqbeI4iNT4sVfyRyOLNhNHKvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you, Roberta for always supplying excellent customer service along with an always welcoming smile + greeting. Under her guidance the facility has never looked better + runs like a well oiled machine. She is truly the heart+ soul of the place",
"date": "2022-04-01T19:30:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Sharon, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2023-06-29T19:28:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ff3b8ae-546d-406b-a91b-101e6a786358",
"author": "Darryl Hogenson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI-6tBNabMAR_WOAk64oZtRhMdooFzpQA2N2opQNjiKdC-Ugk=s64-c-rp-mo-br100",
"rating": 5,
"text": "As a local business owner needing a trust worthy storage facility and a nice friendly face behind the counter this is the best place to go. Roberta is and has always had a smile and warm greeting every time I step inside the facility. She truly cares about the customers on levels I have never seen before. I am so happy to have my treasured belongings here and hope that the company realizes how important she is to the business. Simply put without Roberta it is just another storage place. She is what makes this location a Five star experience hands down. Thank you Roberta for being you !",
"date": "2022-04-01T17:07:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Darryl!! And thank you for trusting Mini Mall Storage Properties for your self-storage needs! We will pass on your comments to our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7790319-d763-4a88-8fac-b26fbf5bc45e",
"author": "Fabutan Hush",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPBSBrl9an572J4rae3Nt83uiDkKivDLJz-k2PUtdCpscf0ak=s64-c-rp-mo-br100",
"rating": 5,
"text": "As local business owners we have been able to access and enjoy the storage services 24/7 at Lacombe Mini Mall Storage while our business was under construction. Roberta's customer support and service was exemplary! She ensures the facility is well maintained, clean and secure.",
"date": "2022-03-31T18:12:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! We’re so glad you had a great experience with our team and hope you can continue to trust us for your self-storage needs.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d989810f-ff5f-4819-aca4-a2a4220fd103",
"author": "Max Schmidt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImQXKTnxgNunGu-ZAzwRcn2AM1sV11bMdZbcjG_nXmX5R_6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta gave me awesome service",
"date": "2022-03-29T22:52:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Max Schmidt!! We appreciate your kind words about our team!",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfcdb4c6-95ae-4ce0-8060-cb58c233558e",
"author": "Helen Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJX748WR57Rpt3pfgeX3PHOo7u4Ls2hudXEcZqTvbwUxlRrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is very personable and accommodating. Her responses to my requests are instant. I enjoy my daytime visits to the facility as a result. I appreciate that the indoor facility is brightly lit at all hours of the day, and that it now has security cameras and keyless entry at all hours. The trolleys are somewhat difficult to maneuver around corners, so it would be helpful if corners could be more cut back than they currently are. I very much appreciate that there are trolleys however.",
"date": "2022-03-25T16:33:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for all your kind comments Helen Smith!! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "2f433c3f-3810-4dbb-a692-ee7734402f03",
"author": "Trish Ruddick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLv2wLu0GGpBbCfFBNfzLysddkSRV82hi1TxEToL7tj3kw9mA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Roberta is Fantastic!!! She is so welcoming and makes sure you know everything you need to before you move your stuff in. She is super helpful. Definitely 5 stars",
"date": "2022-03-15T17:43:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for all your kind comments Trish Ruddick!! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3737fa63-1a41-4c3e-906f-2ee0a8b4a636",
"author": "Sharon Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKL6U1ALD_zkmC-SsbkyH8Yp00K66J7zbI3G37XdA8PyQEU8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I found it to be very clean and tidy inside and outside.\nGreat customer service was provided by Riberta\nShe explained all my options for renting a unit\nAnd would most definitely spread the word to my family and friends",
"date": "2022-02-28T20:41:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Sharon!! And thank you for trusting Mini Mall Storage Properties for your self-storage needs! We will pass on your comments to our team.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d17e0fae-245d-4c96-b569-201cbb8c710f",
"author": "Larissa Mcleod",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7EgEaHoxQYXeADvLE_syBvdtLqqQDiUXuqcN4U_YgAp0CLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had such an amazing experience with this company. Roberta was a joy to work with and helped me with all my needs. She was available to me whenever I needed anything. We had a larger unit and it was clean when we moved and the grounds were always cared for. Felt safe leaving my belongings there. They are a great company.",
"date": "2022-02-24T22:57:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Larissa! We’re so glad you had a great experience with our team and hope you can continue to trust us for your self-storage needs.",
"replyDate": "2022-06-29T19:28:35.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "5b6c7ce6-7a6c-4e6d-971b-73c2650d6f69",
"author": "R. Plett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfhUiNEMti2aWYBs3Ph5mKxhkw8-K7EDfYicgI-wdP5jSOaAM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Modern facilities, secure, friendly staff, well lit and easy access. What more could you ask for from a storage company.",
"date": "2021-12-09T00:04:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, R. Plett! We’re so glad you had a great experience with our team and hope you can continue to trust us for your self-storage needs.",
"replyDate": "2022-06-29T19:28:37.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c3ef6fd2-c274-4f0d-a94c-c35d38632a75",
"author": "STEVEN MCPHERSON",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzY0Hfs3ZgfLWXvU6ZezYdI2XAAMJa5vQGU-kT-rYS7FNHB4c=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-05-26T18:24:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your rating, Steven!",
"replyDate": "2022-06-29T19:28:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d4e4832f-5f48-4eb0-8792-12bff66db149",
"author": "Melanie Liberty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_APXZNWHnZ7qPLFeE-Q-tFyiFdj91l4x_q5EO8kb_0wTBgQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "decent prices for decent space",
"date": "2020-03-02T02:32:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e07b3029-bee2-48fe-8d6f-97747bde7ee7",
"author": "C K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5Mj4IrWFbOp0S_MoktdXZMm45tgxnCSkKRIXUFe4Quq50cA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-08-24T20:07:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2ae32364-1de7-4d47-ba26-83e0b8b2a8ae",
"author": "Andrew Reed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXY7Nxk9Jw6zH1dxcrkCK_V77mUsATiOFRI3pphIzWP3BtgXH7nHQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-09-04T15:00:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrew, We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future. - Mini Mall Storage",
"replyDate": "2023-06-29T19:28:37.000Z",
"tags": [],
"sentiment": "positive"
}
]
}