{ "summary": { "average": 4.6, "total": 152, "distribution": { "1": 9, "2": 3, "3": 2, "4": 9, "5": 129 } }, "reviews": [ { "id": "e80638c8-da35-4205-af62-4e4f5c5b9de3", "author": "Nancy Thompson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSC2CBXNfa58ua2XenM6nEzhgXpIx9BU8w_ympV2RlAuhZNTg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-06-02T20:10:51.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6fac33a2-70d3-42ec-9aab-02462ab4d1f2", "author": "Tom Sullivan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMBdxScFjpwf8U17Ocy0bVO79ae16ggssPsZVn9xnJwVYLCIRO=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-05-28T17:13:05.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5fd2767c-5362-4448-96a7-8c39ec9f09ca", "author": "Justin Heimpel", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdKW-yR6JgCgPq8ahBdXm8mDqeGXzRltJjM3PIo8SyHKhTb1ZU=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome customer service really awesome people and great service", "date": "2026-05-28T13:54:46.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e29f3104-7172-4780-aa93-b72689004126", "author": "Harry Zakarian", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZaFLqvxkTZWNWWCoeO2I5d_1PNnjzjNl3YodM-WtxGiVplQ=s64-c-rp-mo-br100", "rating": 5, "text": "Best service by Peter", "date": "2026-05-25T17:04:08.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "984581b2-375b-4157-9308-53b6a0a51a32", "author": "Nicholas Scott", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM8qm922Nilb4cLMuAJkldUdumrxWtEqBLr-Otl0pzAChz=s64-c-rp-mo-br100", "rating": 5, "text": "Extremely helpful staff! Secure facility!", "date": "2026-05-22T18:14:21.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "da71b783-74c0-4b04-9d1a-d8be63a2b70c", "author": "Brianna Piedra", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW93DUx7efd4_zhVzplkQJPCQ88F1GkjcYgnW3CSGaBRjPBppAtaQ=s64-c-rp-mo-br100", "rating": 5, "text": "Really great service from Peter! He took his time to show us all the units, gave us a tour, and was super friendly. 10/10 would recommend this place!", "date": "2026-04-10T17:53:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4337b0fd-1f94-42d5-8aa3-eaea659fc92b", "author": "Krista Bozoian", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNZlptCx-fQYEg1ePoEti5z2jFkvnXDHQxb0u3X-pvnbM51OL3=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience. Peter was very helpful, friendly and knowledgeable.", "date": "2026-04-06T18:17:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9c73bd36-124a-408f-aec8-5ad6b1b1f077", "author": "{Lyrix} {Fever}", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4atGTPWJPEkxdieKQAYYV_qA-gLi6YSPjAEDLoIAq7SSivd2B=s64-c-rp-mo-br100", "rating": 5, "text": "Was my first time getting a storage unit, the girls at the counter made it super simple and quick", "date": "2026-03-31T17:17:48.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "04eb4ec7-82a5-4bda-84d8-3509e6cc7ddd", "author": "Steve Vince", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9JdWJPHxLkL48jLrbW8IDWfbXm1D3CzsJGAcVcP0uzKQSMQ=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2026-03-22T05:13:30.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c4885fe5-d4db-4dbb-8fe7-63882de2947d", "author": "Chance Farren", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXS0REiB3gtQirxQGpDdJC-irhnfggsXAxcaeOam1g73ZRl5xT=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience. Peter was friendly, helpful, and very efficient.", "date": "2026-03-09T14:36:48.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "df356699-b08f-4782-bbb9-79f49dcc2fea", "author": "Honey Gandhi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFeHBkWYG6zmueX9DmsajGrbvxNgteWBadLfFZuq9Y6kpgjUwz=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Peter is amazing guy.....Helped everytime", "date": "2026-03-04T18:06:41.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "65686a40-915c-4c1e-b87e-c649f56cec29", "author": "Peter Odolley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINFhusyQilv6ai93OgjI-5b2BXQenQiy_2IATRqGM_Ek3a=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service, Peter took care of everything", "date": "2026-01-29T20:40:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2f911801-614f-4951-be20-1b9de1e0e9b5", "author": "Denis Ogrizek", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLy-IJuPino22PHBRhFWz-e2qYTcPgZ5GwH6zFx8fZNZ_G2lQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-01-21T17:06:57.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "606982d4-b99e-4998-bf80-e4b86a019c5e", "author": "ItsmeLui _", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKZtaJcVnRoxUvA8m6hwjpPUO73p327qcazh8miQNG3O2-zEE=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-01-08T21:13:18.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8a5ff011-9337-42d2-80d3-2197ae353d5f", "author": "Manpreet Kaur", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmeSPXjs1yt-Ht1Fz2_a3MaWd6oaJMSw3vDsqukSYvSbM2qg=s64-c-rp-mo-br100", "rating": 5, "text": "Great service. Angie, she is great 😊", "date": "2026-01-06T21:18:38.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a2ec669a-5551-4da4-b83a-01b8d8a5f18f", "author": "Hugh Mason", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxu_POnB7iJqQ4ph9Jgdpk7SjIzvZLPpePORfip9GiD1EUDA=s64-c-rp-mo-br100", "rating": 5, "text": "Just arranged a storage unit with Peter, very professional. Explained and answered all my questions.\nHe made sure it was the size I needed.\nHighly recommend", "date": "2026-01-06T20:11:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ae7118c8-2a16-405d-b03e-6c6cc6ed0c9e", "author": "ASHLEY Santos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJhdY8jLpCiXU6XWx-TEpN-YBK_9DIhCsTzoyJJSlJdZHy1w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have been using mini mall storage for over 2 years now...the staff are always great, storage units are easily accessible but very secure and clean! Reasonable rates! Highly recommend!", "date": "2026-01-03T18:40:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "c51df9d8-1379-4d45-ac0a-fc740f7742b4", "author": "Alex Raftermann", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-2dCQTenUI2FFTbt3Y6RcGDErtbliTnALbb5to0gpO5-ewo0R=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-12-30T21:02:53.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9c850959-c59f-4775-9827-003629df95d4", "author": "Audrey Pellegrino", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1RYRzu964Df0OLJiB_1fTokKBx_aXbyQTEMialp67U3Mgfg=s64-c-rp-mo-br100", "rating": 5, "text": "I’ve had a unit for 2 years. I’m planning to downsize to a smaller unit in the near future.", "date": "2025-12-20T20:00:20.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "cc96dd1c-3885-4bf2-81b8-c6c75f1ade4c", "author": "Dystynee May", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzjjHssB80kF37CoED4qmFtrDbhxlwcfgHHjRjTHlSvN0wsTZQ=s64-c-rp-mo-br100", "rating": 5, "text": "My family and I have been using Mini Mall Storage for years now and have always had personable and pleasant experiences whenever we visit.", "date": "2025-12-20T18:54:46.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "bf6dddc7-1e3c-4dc1-afde-bbc16eb3fc5c", "author": "Veronica Kenehan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBvxPkeVQ4iIOO7WpcyYhJ9zSlvj6I2sqmEvL8QRf0hzxMVw=s64-c-rp-mo-br100", "rating": 5, "text": "Staff was very friendly and answered all my questions. Would highly recommend.", "date": "2025-12-20T18:05:47.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e619c466-748b-4071-ba52-cb82b885158e", "author": "That Guy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLLI7Nxjx1dy1AXXT1A5ZY2iO-nQ_VbBjGcC0XwqLX6uzYf88=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Amazing service Peter and Angelique are fantastic, great customer service!", "date": "2025-12-18T17:08:36.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "16ba7ba6-4ded-4070-97da-fc74d535e863", "author": "Asuin Gloster", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1xKtukEW5u8OUyeIrwRab-1TFbS5_Lm6-dwgcXN1X7C58BER7=s64-c-rp-mo-br100", "rating": 5, "text": "Great ppl and will secure as special Angie a great ppl person and great person to talk to", "date": "2025-12-17T16:16:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "f2ecc765-3c5e-4980-bb4d-cab2337bc8f6", "author": "Vanessa Witt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5A5vaZNppi5FbTKxAtgXErASkqWmJyJYx4DgVddABhCkVJh4l=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Thank you, Angelique!\nYou helped us in the most professional manor. Along with acquiring the storage unit size we needed to upgrade quickly. I most appreciated that she called to remind me when the time came to acquire the unit, so we wouldn’t get passed over. Considering how busy life can get. That was a special touch for above and beyond customer service!\nAside from the phenomenal customer service, the unit we got was spotless, considering the quick manor in which we needed it, right after someone had moved out!\nHappy holidays!!", "date": "2025-12-16T21:47:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "e9c0f7cb-6841-4eee-b5ec-c436068e3b57", "author": "Tyler Ivens", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINTubmThkwUvSMd86APN36ojDhB8m7ApP-PoNHRne-MNshag=s64-c-rp-mo-br100", "rating": 5, "text": "Angie was an absolute dream, best customer service ever!!", "date": "2025-10-18T18:08:27.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "57afcf21-749b-4ba8-90e8-b169b488c943", "author": "Tahmina Giasi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULjbfPXBxTmxqCDgkCuxKBijagUYc_4JMBcgyG68ELryYLOJuE=s64-c-rp-mo-br100", "rating": 5, "text": "Angie was fantastic! Thanks mini mall Franklin North!", "date": "2025-10-18T18:08:19.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f4391946-2676-453e-bf09-e3bfb897ded3", "author": "Subhankar Ghosh", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDqj4AfUj_9JUnatHtotl-48_GJSirkJDzv6-X7A6LIYYbhTVgfA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Amazing experience. Got access within minutes. Happy to be there.", "date": "2025-10-17T20:46:49.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "2259ca57-bfb6-4786-9f94-1c960715c500", "author": "Karen Reynolds", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeRFajq_fClFrwLeAm_x7p0LEgwZorOaMmdtNS4vLbri-e7w=s64-c-rp-mo-br100", "rating": 5, "text": "Peter was a huge help with choosing the right size storage unit for my items! Both the and Linda were happy and a pleasure to deal with. Thank you 😊", "date": "2025-10-16T15:06:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "75fb600d-eb14-4b9a-b0dc-44ea6f273687", "author": "Treasure Kauppila", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8EJzOL4yH5W5EUiK1AQHwXmjdUororqTMZcNfqFrtFjMCblmB=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Website was helpful and easy to navigate. On site staff were very helpful, efficient and informative.", "date": "2025-10-07T23:44:21.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b0f831c4-926a-4380-a484-bf197079c7d2", "author": "Gerald Rossignol", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsm0JG3V8nLCkD5fKuATm7QfODoFPlqyn8a6EU92sYSRQvKVXQuA=s64-c-rp-mo-br100", "rating": 5, "text": "Angie is the best 👌", "date": "2025-09-20T18:57:09.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f349babf-0c4b-4198-8c40-2e82b3b92839", "author": "Nomad Seniors", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVT8ov8Zv-3aDZ_u-2Ns9fV_J3sQRUabSFvKyaZRa_bPiyM7k=s64-c-rp-mo-br100", "rating": 5, "text": "Thanks angie", "date": "2025-09-04T15:31:21.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ee6b3e57-38ed-45c5-af18-60a9cdd51c09", "author": "Javan Hill", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUf8MVOMynHFULr_xNphh3iH6xMNXvZ3SJfjtRrOSwjSTrlLjct9Q=s64-c-rp-mo-br100", "rating": 5, "text": "The lady working the desk was very nice and helpful in setting up our unit", "date": "2025-08-30T18:34:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "44f00862-fd85-4301-90ad-93fdb7eb2b4a", "author": "Cara Janson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzimUQcsz03IHxNJIsFGTep-5mkoxL2g7KWZS-M4hqE3bBcg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-20T15:02:40.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6d343fcc-9d02-417c-bebe-2a4d08259db0", "author": "Cindy DaCosta", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIztcfjzDxbksYyOXl0ZxLbNMGFQhqPdWEDJdXntRQjAQA-w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Angie simplified the process and was so helpful in determining the size of unit I would need. I greatly appreciated her wealth of knowledge.", "date": "2025-08-13T15:22:09.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "1dd8d48c-3c4a-418c-b47f-db7d29ce3a92", "author": "Tarik Stewart", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVe5eT_PslO20z4Bc2cWK4GVby_rZrY7cavzuRTrV6zuyxe2JE2=s64-c-rp-mo-br100", "rating": 5, "text": "Angie was great. She helped me a lot. Very honest and she helped me to find the right unit for me that was within my budget.", "date": "2025-08-09T20:09:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7aa69b81-24e1-4abf-b087-4f38162bfcaa", "author": "Brian Mackenzie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxM3iJsaIJBfnccVeyO4APXh-ZzhRubxiz2MS6EFr2LbVhxA=s64-c-rp-mo-br100", "rating": 5, "text": "Hours on the door say 5pm close. Google say 530pm close. Got there to ask a question at 4:53pm and the doors locked.\nIf you say 5pm close be there till 5pm. Not a great way to conduct business. Just saying\n\nI returned this morning to close my account and move everything. The guy at the counter was friendly and more than accommodating.\nGreat customer service\nChanged my ratings to 5 star", "date": "2025-07-31T16:04:51.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access", "security" ], "sentiment": "positive" }, { "id": "885b9c17-aa5a-49f2-9370-6f5b93121e65", "author": "Yemi amosun", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKR0wPDkn9ek0ukHwHhgj-xMZbN4p7LH5HQ7DblO-ixyhx_7g=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing customer service, Peter was very helpful all through. Thank you Peter.", "date": "2025-07-31T13:06:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "318af3a7-a202-4fd3-953e-d268effada9a", "author": "Farah D", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVh0j1G_3ANTHMuZH_5BPIn8LgygCHnrhlN3FXJDQeLVyleProl0Q=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "A bit pricey for packing stuff.", "date": "2025-07-29T19:14:30.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "56a70a77-bb98-4120-b5a6-eea45a78e9b6", "author": "Eric Ruffo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKq9xV2TmUNss-rl7B2KSx4jxLFW6ymEdDrMc5EDD8jrV16=s64-c-rp-mo-br100", "rating": 5, "text": "Peter was very helpful!", "date": "2025-07-28T17:37:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5cdf2ea6-9def-452b-8ceb-838c7c2e1511", "author": "Jeff Klaver", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL159GERd9s2qMUJfDyfSHHkeOguIE_pRREnvCU-lsvETaTnw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service and extremely helpful", "date": "2025-07-28T13:31:21.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7b227f49-cdd2-4dd1-8ac5-da306cd6b964", "author": "Anwar China", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYruF5oGWhLRJf4NigAVt5ZYqKMGDe1zVI5IBPfYP_RknYbw=s64-c-rp-mo-br100", "rating": 5, "text": "This is the best place clean n nice guy works there name peter he always so helpful", "date": "2025-07-21T16:10:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "e34ca7e1-5bd4-4df4-bd07-00f7f2e78f76", "author": "Shaun Percival", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXjVUVgXCIQ1F7jwv8fYraak1HyL5qlLCRInNwq6iFe8iqyhQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-07-19T14:22:17.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "b48b65d5-25a2-41e0-a400-26b32810aa72", "author": "Careless Izzit", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVM6eT1YgdIUV6Y1GyRD5v6cFi0j_FtOezmjwr4LaOFN063Wkpt=s64-c-rp-mo-br100", "rating": 5, "text": "Very good customer service 👍🏽", "date": "2025-07-18T19:30:13.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2b26b57d-ae56-4b7a-9fc7-93fa0a821e23", "author": "Felicia Flannigan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXXTke4joiIzMZyom2a56WRhtTatAuZ1xYjdYYcvV-0jC-2Q=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service and very clean", "date": "2025-07-18T19:29:52.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "e24f5675-c832-4ce2-8641-ac6183c245a1", "author": "David Goncalves", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzKheNKphVdgOHG_9ZdDOvStwj6M_3Grn3YDxkj6XU2ew94w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The associate that work with was Angel\nShe was a pleasure to work with .\nVery knowledgeable and friendly", "date": "2025-07-17T15:21:47.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "95e156ee-607e-4763-9ff2-0b176e4a7a04", "author": "Ozichukwu Chikwendu", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDz9KdxalU1I7XRcF8slhoyXA_mlV-wok6mxLgCc_C57bTvg=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome service. Staffs were very nice and welcoming", "date": "2025-07-15T19:06:00.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ee0b3ba4-3be7-48d9-87f2-2709119a41c1", "author": "jocelyn mcgirr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeX3qsqsuMPUhEKX4VxjC0_kUesj944MMKgITUr-tTp6WJk2Lr=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Thank you so much for all the help John it's greatly appreciated", "date": "2025-07-11T19:25:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "0e27d887-9fad-480a-b9e8-979d445e6a93", "author": "Kendra Schmidt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8rpVtHtzqX79KoI1H42BQQr8NaDuVXr-I6bNh16XCtIGTtq-t=s64-c-rp-mo-br100", "rating": 5, "text": "Angelique at the front desk was very welcoming and kind to my grandmother.", "date": "2025-07-10T16:33:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "26775610-7853-4fef-9fd7-ac4e63c6cf04", "author": "Allana Cameron", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLAEJrzB98-gJ2W83-ofRXjsFGzktMyuMvpqYFkXnirnRXsrlFUA=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service!", "date": "2025-07-08T17:46:45.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "21b8d5d4-cc83-4f1b-927c-76e95a7c6201", "author": "Gorgio Saied", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkOa-b1BWPlD7GSLkGtJzoMJDazpkKMbOQYEDalbf0DBeaEA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-25T17:18:08.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "489ece48-ca37-414a-ab0c-edeb1733f54e", "author": "Jennifer Russell-Smyth", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgOj2gX_sOhcAkIrWysbeX8ceMMLUt8L8x1FcpUT9i2veNuEE=s64-c-rp-mo-br100", "rating": 5, "text": "Very professional service provided by Peter and staff. They were very customer focused in answering questions and helping with my storage requirements.", "date": "2025-06-17T16:14:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6814a4fa-578b-47f9-8663-170108184908", "author": "Vincent Dinh", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYrx8MjL-QQFo_i4Wx0uq6zfSGP4WwK2perpgpdKlrM99N5w=s64-c-rp-mo-br100", "rating": 5, "text": "Great service, clean and good promotion 👍", "date": "2025-06-13T14:47:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "8b8cdfa4-c011-495c-94a3-61484e9d82db", "author": "sami simo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQ6C-vgKZYUPvGHqAmyUHn3AoXVOHFv5SmshwYQCEnxax0c9gD=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great, quick", "date": "2025-06-12T18:29:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f4b4a343-a606-420f-a7a7-0fd335e279f4", "author": "Ray Marshall", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJYlc-uvVmrhHzInhWjZNc5tFNJzBUU_tB3aV8Oy0-rCM7gdRe=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Thanks for making the experience easy. No fuss, the temporary move into storage was uncomplicated.", "date": "2025-04-28T14:13:09.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6311d04b-5810-445b-9792-b509602df597", "author": "Darren McCreedy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbVOwk9uxhz-bcwPJKL64OfU2W0yt0IUV8vzju0JNbB5Ha=s64-c-rp-mo-br100", "rating": 5, "text": "Super clean facility with easy access to your unit. The drive in area that allows you to unload without the weather bothering you is so great! The hallways are well lit, and I always feel secure when I'm there. The staff are very helpful, especially Peter at the Franklin North Facility in Cambridge. He is so friendly and is such a nice guy to talk to. This is my second time renting from this location and as long as I live in the area then Mini Mall Franklin North will be my storage facility of choice!", "date": "2025-02-12T15:01:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Darren, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "95468e23-29b8-4fcd-91d6-2bdb5e4405d2", "author": "River Spades", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt7VEGPWT4Wbw3avMwObgBe13-BQFU8H_l6gdYJ69R-d8lnUg=s64-c-rp-mo-br100", "rating": 5, "text": "Peter was fantastic today! Thank you so much for all you do during a difficult time in moving things around and relocating!", "date": "2024-12-20T16:04:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello River, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "91bbda66-aef8-4757-83d8-04569c9490b5", "author": "Live to Inspire", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkkV1IwMiqAI621Z3zYgV-ZdiVQ0QkRO6UnOHaOvmQ4sSF1a6R=s64-c-rp-mo-br100", "rating": 5, "text": "Peter is very helpful and assisted us very efficiently. Thanks Peter.", "date": "2024-12-16T19:10:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Live, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "322574aa-3e62-47f8-bb4a-3cb710ce489f", "author": "Grace Rabishaw", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVq_7rQPyjzAH3S7vrKoJc3Pe-WyNb6l8SKU9xjj9k1OXcSbPs=s64-c-rp-mo-br100", "rating": 5, "text": "I had a great experience with Peter at the front - helping me with my check in and move in. I would highly recommend this storage facility in Cambridge.", "date": "2024-12-16T15:57:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Grace, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "9dd3abcf-e0a6-4f7f-956b-f4aa99654ed2", "author": "Jan Lian", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpqYMqDrqBaWXwMACmsQBUEJLgoTENmGTplUO0F65A-mX9xQ=s64-c-rp-mo-br100", "rating": 5, "text": "I had a great experience with MiniMall Storage the facility is clean, secure, and well-maintained. Peter was incredibly helpful and friendly, making the whole process smooth and stress-free.", "date": "2024-12-12T15:59:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Jan, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "6f80933a-0132-4c7d-ab26-f6a104681088", "author": "Shelly Fraser", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4fIfutJTGvbjvLc_jIwLQAC6tLjD5JaARJ2XI-WXJqENmk3o7=s64-c-rp-mo-br100", "rating": 5, "text": "Easy set up and friendly service. Great accessible units.", "date": "2024-12-03T16:39:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Shelly, Thanks for the kind words! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "3aa23f14-a8f4-4644-83dd-723bf0d00e96", "author": "Manuel Linares", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUe4ZPV4LJxH1AXkwV9r94UQQlMjwhRfrGM3Vwnku8Bych0DJbUSw=s64-c-rp-mo-br100", "rating": 5, "text": "Fast and Peter is a great guy.", "date": "2024-12-02T15:39:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Manuel, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "9ca3594d-178d-4ce5-8889-135e6d389b40", "author": "Justin Power", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUn4JwzuWoyLcBJKsGcrWoK0B4UJl5L1CXSt8RS2yboe4N6Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-12-02T14:55:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Justin, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "9a433dcb-8124-459b-a72c-7574e1e9fb5c", "author": "Suzanne Whytewood", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCYBU_m72hYx3lIFP-swrCcUamht6jBigEHFDgiNcLLOuL5A=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service.", "date": "2024-11-30T15:54:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Suzanne, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "6842d7be-32ff-41b7-9309-34c767d14ec6", "author": "Grant Holovy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2__SnBj8oHBqBU8oFAMOHqKor4VQ8OCYKV8IvUkeqip1ZSQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful. Quick check in and set up. Explained everything throughly.", "date": "2024-11-27T15:58:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Grant, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eba11fb9-32fc-4d55-87b7-e3988243e069", "author": "Susan O'Neil", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIberN33ZRYJhE0NFKfEKX0AEne4ySvWNnxPJPCZU4WFRExCYA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Peter was very helpful & friendly. Made sure we got the best unit for our needs, price & date etc. Highly recommend!", "date": "2024-11-18T17:46:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Susan, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. See you soon!", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "75953119-10fe-4be1-9383-381e852e08e1", "author": "Juan Schwartz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVFuSTtHJWyACAcLsbPqPiQgGMYKH7xEWaQDOXj0VyNUbcog=s64-c-rp-mo-br100", "rating": 5, "text": "The person at the front office was very helpful and thorough. Would definitely recommend.", "date": "2024-11-15T20:20:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Juan, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9a7640f2-a0cb-4df8-b20e-9a95e17aac8c", "author": "JASON C. RIEHL", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVI8xMR372aTCEIAtd1M6gAR0hdAWh75ue1lwc_iCVGR87Wk12_g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Excellent!", "date": "2024-11-05T20:11:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi JASON, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "443d5150-be75-40d4-acaf-008483f69588", "author": "Kelly Silva", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRpC0saNS_dkfNOLX1-MxlhuYPcYyCjB2nqdpLAUdIKBXmWCg=s64-c-rp-mo-br100", "rating": 5, "text": "Peter was wonderful to talk with. Very informative", "date": "2024-10-22T21:14:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Kelly, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "b8f85e80-7595-4173-abab-22c5c9e4e51e", "author": "Christine B", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFN7i6DX6Cs4x5Ul2nXBJYuC5n6yZdJUdGDcLFA0hJJsfFbSKq=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer serviced when speaking on the phone. It was so easy to reserve my unit during a stressful move from out of province. It was easy access into the building and to my unit once I knew where I was located. I would highly recommend", "date": "2024-10-10T15:42:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Christine, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "506eb71a-44f1-4927-9e0d-babbab12ddb0", "author": "Frank Squires", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpfVOKcUopduo7kzBE8bUy7QOq-hPJPQ63EuMMkP19zBrwbw=s64-c-rp-mo-br100", "rating": 5, "text": "Peter was very helpful. He helped me find the right unit in an emergency situation and made it very simple! Much appreciated!", "date": "2024-10-01T21:08:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Frank, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "271d8528-a87f-4856-93ec-07e7db7a8ff6", "author": "danielle moore", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg1auDaqW9u4mz9mm8BRK6CB3HIlkjkXwMDPXkJcFeLBCuhye2=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-10-01T20:55:54.000Z", "verifiedTenant": false, "featured": false, "reply": "danielle, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "9e1de334-4418-44c0-910d-91a45ebb2d31", "author": "Adam Breunig", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKclLQF3LIyxV91lMEtfzAxo-jdhkg3FMnn2oiz6ixfZL5bzg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-10-01T18:41:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Adam, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "a8b02f0a-7537-4cb0-b31c-d8bc7fa9fa34", "author": "Justin Ryan Callahan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzmCvg_1oOXUnC6KmG7pZ7V6uC3c1pqMyBBm-G6UNfdufUpwEM=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-25T17:29:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Justin, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!", "replyDate": "2025-06-26T10:46:38.000Z", "tags": [], "sentiment": "positive" }, { "id": "04a95a3d-d410-43bd-b9b9-d3e2dbaf3a99", "author": "Scott Bauldry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXf9uL7-NDR-XxmWYUnagWxG-UCblHsuLzp1zKX5EP2BJNdnns=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-25T17:11:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Scott, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [], "sentiment": "positive" }, { "id": "be06f6f9-b18a-44c8-b0db-38f240c0c6c1", "author": "Denis Poirier", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURJ3UnGszphWlPv_UcmbWoenZvYRVDyj8PUXCqV72EDg-I1KsU=s64-c-rp-mo-br100", "rating": 5, "text": "Peter was a great help.", "date": "2024-09-24T07:09:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Denis, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [], "sentiment": "positive" }, { "id": "4bc485e0-c414-47e4-9c7b-a57b4c6754b1", "author": "Liz Santos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImctZzbpOip0_LSR4y9oWBouu5Cp1F7t8TT1YqmshFVsV44Q=s64-c-rp-mo-br100", "rating": 5, "text": "Peter was an excellent help. Explained everything with great detail and gave us a tour of facility. Storage facility is very clean and well looked after.", "date": "2024-09-10T13:56:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Liz, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "7a5eb302-8892-4063-b61f-ccf54fd1a757", "author": "kapd KapdBe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIijNpjWBxLZadevE2rHYkmI9oLhnG9eHJ059eNqb-K55ts9cUQQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great front of office staff. Love the facility. Prices are reasonable", "date": "2024-09-09T21:37:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings kapd, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "1f0819bb-3c12-4d2c-9924-713fa076e3a5", "author": "Jennieelizabeth Ekdom", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWazEQlguIBzmB8FpPEONHgCLMsQmwFvP26nGG_I7dRokNyXg0p3Q=s64-c-rp-mo-br100", "rating": 5, "text": "Absolutely amazing gentleman that helped me. Friendly, answered all questions and was extremely helpful. I absolutely recommend you go here if you need a storage unit100%", "date": "2024-09-06T16:30:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Jennieelizabeth, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c79a1985-70f0-4486-9376-9b0e1cc31c46", "author": "Mike Aubut", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-wYvTN4h5GLh4wTUkRd2CQudG4xOi5a6b5lZuEWLbJzmwu0ucdQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice clean facility, very helpful and friendly staff.", "date": "2024-09-06T12:55:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Mike, Thanks for the great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "cc4d3ac5-abd0-478c-8169-03b3640cf639", "author": "Justin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnr0kf8bMtxjDW0ZO30XKhQAENUhbqQdP4Q0lMMGQ4jj-nWrs2=s64-c-rp-mo-br100", "rating": 5, "text": "Was able to complete the booking for the locker despite an error where we did not get the confirmation email", "date": "2024-09-04T16:07:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Justin, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "37e58f3d-6327-4c68-bacb-b48fabe501d8", "author": "Navdeep Singh", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmc3-XxI5wyKBzYOEOTd4LLXjkZuv9bVuMUO0LUECBjWT3Kfgd=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great service by Peter!!! Storage unit was clean and easily accessible. Setup and paperwork was easy. Affordable prices. Highly recommended", "date": "2024-08-29T23:01:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Navdeep, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "38802d0e-691d-4c5b-8da9-1d9fe614d19e", "author": "Rosy Recreational", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXbr24Eu4-9zaJxzzOlzMEZt0VOwDba5D5jgPAFTx8fwyXLule=s64-c-rp-mo-br100", "rating": 5, "text": "Incredibly clean facility with a welcoming friendly staff. The service and location exceeds all expectations. Peter in the office is very accommodating and easy to work with. Great guy!", "date": "2024-08-29T15:18:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Rosy, Thanks for the kind words! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "b210d3dc-07e6-4694-85b3-0db24e598635", "author": "Derek Brown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXj0NiUWWhKtRpKu03OOrT_r0ejUoJaw0EGQty7wdJWCpFoSyuv=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-28T19:21:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Derek, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [], "sentiment": "positive" }, { "id": "eb90fe94-f6ec-4069-a76a-c9912948e270", "author": "Starla Taylor", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUM0ArbIGFMzHZJFwCXqGkrSK7I_sJaFOq6NGi9MQHjsZAMw=s64-c-rp-mo-br100", "rating": 5, "text": "They are friendly here and the prices are amazing", "date": "2024-08-28T01:51:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Starla, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "43f3c385-0f95-4e96-8426-76464af8889c", "author": "Derek Andrews", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIm_GkAbgJCmlyyMEjiP5YJqHuQ_DyKxA0306EkVdiAHOw2Scw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Could use air-conditioning", "date": "2024-08-25T17:01:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Derek, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [], "sentiment": "positive" }, { "id": "66e2fa10-999f-4e91-b2c4-7a281c5c2856", "author": "Ali Zolfaghar", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-9o8UrzkJAEud5cNvcVtSoqfv5Ro4pT8F7YJsgWNPhC02UfZI=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service, very organize and clean place, very happy dealing with Peter", "date": "2024-08-21T17:22:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Ali, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! We're here for you anytime!", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "c9c51015-ead3-46f9-a639-e2120ee3e9b2", "author": "Joel Dunn", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHHE6X7a1XUXM37je5iE4JwWBlcVXdESRHoahJeQHWJBHVAw=s64-c-rp-mo-br100", "rating": 5, "text": "I called Peter about a month ago and asked him to call me when a unit I was looking for became available. He was very prompt in letting me know a unit I was looking for became available and let me know it also becomes available online for everyone to see so call him back as soon as possible before someone takes it.\n\nGreat service thank you very much!", "date": "2024-08-21T17:02:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Joel, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [], "sentiment": "positive" }, { "id": "6f511ca9-0928-49cb-a9ca-7a4d12221126", "author": "Mark Devlin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK57joX1cWUovRrDIP7EjN4XmeNWYgjCYbU_En5II1JTX4x6Q=s64-c-rp-mo-br100", "rating": 5, "text": "Peter was fantastic to deal with. Helped me out and it was quick and easy!", "date": "2024-08-21T16:17:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Mark, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "57f4a899-0ce4-428c-906c-d1c54137ba34", "author": "Marcus Pires", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7fvak2eYw3Et3Eca9PBFgz0mgizuaQylqu4d0rNQX5P69wQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-21T13:04:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Marcus, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [], "sentiment": "positive" }, { "id": "ed184dd3-2603-4b96-82bf-39d59c07c4a8", "author": "Elaine Mcluckie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtpu-P9zHFKCBqUVD7H6k4pkV2pOlVHcXlbjV9bnUKVwdMdg=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you Peter. Excellent service ! Recommend them to anyone who is moving or needs storage! Ps. Super clean place Thank! Thank you !", "date": "2024-08-19T13:57:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Elaine, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "e014473c-2624-4751-9242-aa53b590d26f", "author": "Paul “Catwhisperer” T", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVq5Km4v-fD8HufoTXayHH406ptMQ0v4oSyP1wCewnoSFAh0XJZPw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great and friendly service the place is very clean smells good and would recommend this self storage to anyone in need", "date": "2024-08-16T00:36:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Paul, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "7a9e06ce-c3e9-4e54-975d-1154306c8f3f", "author": "fatih ayhan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKI4ZTbXFxDj4N2bOH-TNBPh8PMBJuddI01YzE5z0x17zU-WA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Peter is very friendly and professional\nClean and various sizes of units available", "date": "2024-08-15T14:02:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey fatih, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "a8d2f12d-2e24-4b28-a8ef-f8667606ff35", "author": "Ginette Collison", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQiDLcjfGBgLlUY-9U34sbbFPaHvCfwNBtC51H2NZyYP4EHg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-14T18:36:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Ginette, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. Hope you visit us again soon!", "replyDate": "2025-06-26T10:46:39.000Z", "tags": [], "sentiment": "positive" }, { "id": "217e83cc-638b-42ca-8a0d-a736037fe5a9", "author": "Paula C", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2_sNc-u_asqUG-VhjX_iShMsWdHVvoWmcODLoQsnNgTQtTTc=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome Peter was fantastic and extremely helpful 👍", "date": "2024-08-09T21:47:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Paula, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.", "replyDate": "2025-06-26T10:46:45.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "35217989-3d63-4753-a796-14d403166711", "author": "Colleen Ableson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR8q_orXt3b7NT74XdUxzHpWu2o7qme0zVI4NZa7w0AVpP7Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-07-22T22:09:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the rating, Colleen.", "replyDate": "2022-06-26T10:46:45.000Z", "tags": [], "sentiment": "positive" }, { "id": "b8ac65ff-b8b1-4e5d-a706-0f6adbf35653", "author": "Amie Drummond", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbgT_AkTMwOVBlvJfFwGIW5rHgqwk2WG4KXkEjkl8tHd6l9Wav=s64-c-rp-mo-br100", "rating": 5, "text": "The lady at the front desk is amazing. She answered every single one of my questions and I am a person full of lots of questions showed me all the storage units because I needed to see the sizes to understand them\nVery clearly explained all of the rules more than once because again I like to make sure\n\nAbsolutely recommend the storage facility. Some of the best prices I’ve seen and by far the best staff I’ve ever experienced.", "date": "2024-07-10T18:28:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Amie, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! See you next time!", "replyDate": "2025-06-26T10:46:45.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "aff95ccc-4613-41e4-9d12-dfeff0fa60a6", "author": "Rachel Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBiQEXNJWNnRLk2avrQrL9-ChEvQWFixe0TIfpPPZAg1k26VmdSw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-06-23T08:17:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Rachel, Thanks for the great review! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [], "sentiment": "positive" }, { "id": "290432eb-fc49-4696-b77d-5f2d2bdeb3e8", "author": "Vanessa Medeiros", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJU1I5NXxejlJtDtJAf-WabWnd9iI5TakRxTHuACJUHgwZTsA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Received great customer services when renting a unit June 8th", "date": "2024-06-15T15:38:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Vanessa, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [], "sentiment": "positive" }, { "id": "3509c8e2-d88f-4c61-adc8-3727703adf02", "author": "Debby Da Costa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzkwgGcw-A3NNgxLfEkWX3wBoMgGvJNGVAK-L6KcLfpPptFFNK=s64-c-rp-mo-br100", "rating": 5, "text": "Fantastic Place! Linda was so very helpful setting me up with a storage unit last minute. She went above and beyond my expectations and gave me a discount! I'm so Happy I moved here from the other place who apparently goes by market value so my rent went up 3 times in 6 months. Thanks so much for helping me Linda. Much appreciated.", "date": "2024-04-20T12:23:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Debby, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "30e47536-9bd0-4599-ba91-86abe6310f15", "author": "Pleasemum", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwTuWa2qjkA-U4i6xjJU17Ztd5ZRv0-AC7Twi-Z4jQ6rhJmA=s64-c-rp-mo-br100", "rating": 5, "text": "Place is clean and secure. Linda and Peter were good to my senior mom. She was very happy with the overall experience and she would highly recommend this business", "date": "2024-04-18T23:39:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Pleasemum! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "13a72e6f-cf00-4e0e-86dc-2ddd761b98a1", "author": "Astraff Arfeen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAz6VPpzwK04D_LfvUfxTOW91pC-B_7odxoh5JgpOTdT3OfA=s64-c-rp-mo-br100", "rating": 5, "text": "My first time at Mini Mall Storage an I have to say it went very well", "date": "2024-04-13T13:27:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Astraff, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [], "sentiment": "positive" }, { "id": "a9502e65-b235-446f-bdae-7bf3a20cc1a0", "author": "Walter Mauro", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHr6dPOjvbldTOGdkRKnaPWjRtj5UX7x2i654pJ2flvYn2vA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-04-10T11:44:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Walter, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [], "sentiment": "positive" }, { "id": "fa999bcf-2ca3-43e4-9cbb-668fbe9f11a8", "author": "Jim", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLks2W60XUOeu0RWiSkR_0UDLqmeNWVpfAeahPr_h7COCRNZ911=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Convenient secure location. Friendly and helpful. They sell most items needed for packing at comparable prices.", "date": "2024-03-04T15:12:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Jim, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "b066a57c-0df6-440c-86be-f9e1af59e233", "author": "Breezy Moving", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm5FWcSQv0MqvxkTQRPjsGInHa7rByPpjRV0RPLoJcU3mFNBq-=s64-c-rp-mo-br100", "rating": 5, "text": "Peter and Linda have been a pleasure to work with at Mini Mall Storage. They are always available for any questions and have always helped with a smile. Highly recommend!", "date": "2024-02-01T14:50:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Breezy, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [], "sentiment": "positive" }, { "id": "a366519c-ba8d-41ce-8006-036981990912", "author": "JULIA TOUSHAN", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvBBLiZboy1WfQIXcHvQsV0cN6i-ithn2133KS0nzyVyRmmQ=s64-c-rp-mo-br100", "rating": 5, "text": "I would like to thank Peter and Linda for their outstanding business ethics and kindness. I was in an extremely time sensitive situation and they helped me to make it all good again. I would recommend this business to everyone. They are definitely a FIVE STAR establishment that shows compassion to their customers !! Thank-you again Peter and Linda !!", "date": "2024-01-14T00:45:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi JULIA, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Please let us know what we can do for you in the future.", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [], "sentiment": "positive" }, { "id": "4ebd6350-bd91-4f57-9d5c-738bc79549c3", "author": "josh twidale", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGKZrJ30GteVNg6U-eh0hI-jB0Sl40SNA132h0hQrVjTJvXw=s64-c-rp-mo-br100", "rating": 5, "text": "Unfortunately, the circumstances as where I needed to use their services was very stressful and sudden with very little time to get what needed to be done actually done, but thanks to the team at Mini Mall Storage the possible catastrophe was avoided and almost everything was saved due to the accessibility and easy navigation on their website made for a quick and smooth acquiring of their facilities. I am giving a five star rating for both convenience and customer satisfaction based on my experience..", "date": "2024-01-03T13:20:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey josh, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. We're here for you anytime!", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "8730f0e5-91a3-4c83-b5a3-2f3741545252", "author": "Richard Milne", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjFne4-Vf1RCrnwHJTQP-PJJ2GgE6lDpqqI9xTZf1D1I54qQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful from the front desk to our unit. Thanks.", "date": "2023-08-16T19:01:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Richard, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! We're here for you anytime!", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5581e862-1a61-4ec8-8006-b1db0e2ca5da", "author": "Gil Da Gloria", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYcPorKtRRBnyrlk826a92neAYhk96LRiidsFF2n5CIxNhHjxw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "It was great and informative experience. He was incredibly helpful and friendly. Will definitely be recommending these people!!", "date": "2023-08-15T14:28:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Gil, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.", "replyDate": "2024-06-26T10:46:45.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "80241efe-3858-408a-8d25-f3cd380f98c1", "author": "Benjamin Nedeljkovich", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdFOSjMY1RmL3IpIdwuaXYGOP8yzW_jdNh_A0Q3KhfDpNiYOfp=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-07-21T19:35:34.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ee252993-cf33-4724-a9bc-9e99d8828020", "author": "MARINA COLLE", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKS-eO2F27OLoT3z3UjqZYXC3VUh13YIJXPAY-gmABHMeh63w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-07-05T18:53:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f4e2095d-7b6c-4314-a660-b838afc26f19", "author": "Jeff Foss", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7QkS9mNNEhhat4dcxgcqNFizDDQlgWATW-nEFWWAdShwTK-k=s64-c-rp-mo-br100", "rating": 5, "text": "Outstanding customer service and fair prices. The units and building are always clean and in great shape :)", "date": "2023-07-04T17:19:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "b5b812e5-b35c-4658-a644-cd95a104cc2d", "author": "Julio Venus", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7yt7Wmw2SXENUUvCHYS1YzZoGI_IVh2ghOHGou4x94qjveMTyRA=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you it was very easy, and smooth thank you peter!!", "date": "2023-06-23T17:11:53.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "955d90e8-35e3-4f6c-9465-239d2a32073a", "author": "Rebecca Grant", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcTi3lMSaq9Sps3MxiUjC-rYIYDXg5ZJm16ZT2Fe_uBdzSaA=s64-c-rp-mo-br100", "rating": 5, "text": "Staff is super friendly and helpful, the place is bright and smells very clean. Cameras everywhere! I feel very comfortable leaving my possessions in their care :)", "date": "2023-06-16T10:27:30.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "c251b751-4b86-4a9e-bf81-06904671be37", "author": "Anmar A", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4Jr7Tt6YBaGp2sRLF9Kmnrh-7XxHUDMWorW4PrIH7FPzYwH8=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Thank you Linda for wonderful customer service. Much better experience than what I received at Access.", "date": "2023-06-01T18:29:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "7d2d772a-3c8d-4199-a0d7-ff936a3dff13", "author": "Theresa Matte", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvdUGwd447PNrHSsasg8XwDXtT9bJFhIHIyC0MV2PmntP48_3n=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-31T16:05:47.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "68c64a7f-1276-454f-8c82-bf1eae289fd1", "author": "Greg Brandsma", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8xUNV4K5HJi8_TjeurzSizocR-7DHg-80lAA-G8xcT4SVAw=s64-c-rp-mo-br100", "rating": 5, "text": "The staff are exceptional helpful and polite. They took our day from a 1 to a 10, we will use again.", "date": "2023-05-20T19:44:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9795f16f-da6a-41cf-8e67-97cdaeb3ef58", "author": "Paul Castelli", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKYSIzuUZl041Ov2rTPojRdwTnC2HMUflIJxmoEGAwKEhdzg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-10T16:45:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f89eca92-bf70-4527-8cd3-0e48a5afe5ee", "author": "Rita Moreira", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8lVEq4LS3OD_go7iKVZVtLZsAv8w8swjKHmTepg2CJnPlXv4=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly service, great prices and very convenient . Highly recommend.", "date": "2023-04-20T13:15:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "d6715191-a821-4e29-bd7a-abfccfde09b6", "author": "Carl Piatek", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU_d-jW5lCfWznV5W-_5ydqQz4ENk4_E4d7_HlnGjWW6IApg=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2023-04-10T20:31:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "dc6ad833-e4ae-40c7-a138-3d821234e951", "author": "Amaninder Jit Singh Billing", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2AXfgAh5oM-hfCiOnBDdz99TsONwNqsbi_jlyFuVMjozqY04nAQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great service and access to storage unit. Peter was great serving me.", "date": "2023-03-30T16:56:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "41ecd94f-dd6e-49f9-b655-e42626b16943", "author": "Ashraf Topia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI42ElAsGoIxXRSI6C_dr6WvoUu6k2NFF54qkQ_jT9AZmxXeA=s64-c-rp-mo-br100", "rating": 5, "text": "Best place to store your goods and best employees great help peter and linda thanks", "date": "2023-03-09T16:10:41.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0e8d51c5-d49f-472d-a654-37a3c8e92668", "author": "Mike Chhangur", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrCylEvlY7GAT9a4SlgfH3jjJa7ltgAvr8gdpRtOAw0oFKFg=s64-c-rp-mo-br100", "rating": 4, "text": "Peter and Linda are the best parts of this place. They do take good care of the tenants, and there is no doubting that.\n\nThe new ownership has been slowly increasing the rates ever since taking over. It is why this isn't a 5 star review.", "date": "2023-03-09T15:48:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "44da62e4-a909-42ce-b0e1-c64c40d07164", "author": "Delcio Camara", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPFNzz__Ot6_qYmegLo91G0CVpvhtZWuGvpSt0JCJ6W1jImA=s64-c-rp-mo-br100", "rating": 5, "text": "Great staff, great service.", "date": "2023-03-03T20:41:53.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c98563fc-4144-42ec-97a4-d9cde1d1b6d2", "author": "Paul Golding", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKl82M5BrYw1xgI_1-xjt6uSBr9Ec5-tMxIZUZduEH73CF0Ew=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful friendly staff. Pleasure to work with", "date": "2023-02-24T19:49:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0288a052-03bd-4499-b278-a6f0f7c40ce6", "author": "Wendel Lainey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpotDCnH9EqUxrP_mVjhUOACbDkhGsJxuC0AxRI2JovB4VfQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-02-22T18:18:29.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d92cae37-4603-48cb-bcf8-f404665d4641", "author": "Gwen vanwees", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjcQPJ-PjP07t8EnSVHjf-t6vo3b1nr4kJ5LVvuX4fipBnug=s64-c-rp-mo-br100", "rating": 5, "text": "The staff are great. Peter & Linda are always helpful. Everywhere in the facility is kept clean. Its not unusally to see them around making sure everything is kept tidy. Any maintance issues are handled right away.", "date": "2023-02-15T19:55:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "ef9e07f6-cb3b-4671-ae69-a4d0d79c8185", "author": "Rob Piombini", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgcV77i1rL3zHEUaCok61zMDxdZcdZzjol2yNU0519U5fc9w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-02-15T17:34:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "15a8fd1c-9540-4891-99af-49cd93d6789d", "author": "Dragan Mergelmeier", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMbpUop31PEiSN4yY-fKhMFuYJAwmwkR4o8h_AlrH7SDYnxg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-12-28T21:47:49.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2bec33cb-c530-4520-a57b-84157e111b29", "author": "Julie XxjulestxX", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-P2pvJannXDwCFlceUGL2EifOTkkH-Wz3kYHMwo9U-QfWo0s=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-12-28T17:42:55.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e87c56e2-f6f9-47a1-9315-aefacbb01796", "author": "Mark Cann-Dorey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD6U_lpMzfxOS48xvAloNr1UO9BrKBJCSuRVbhb4EoHE7YQOuTjQ=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Easy access and lots of space options.", "date": "2022-11-16T23:16:18.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "e4a8f0bc-9817-4bc0-8650-b95ae5c1f271", "author": "Karri Kroeger (Karri)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURTx-o7VFDelB74MiXOS1nUZ9rV4MFp6UGdkHCBh8vg2Zx3R5wkA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I am living in Nova Scotia and it took some time to seek employment. During this time, I was getting overwhelmed with notifications of service fees and the potential auctioning of my belongings.\n\nI kept in contact and let the staff know of my anxieties and they helped me by lessening the notifications I was receiving and continued to note my account of upcoming payments. They even worked around an auction date where my lock was to be cut AND they were able to reverse the lock cutting charge on my account.\n\nToday, I am all paid up and grateful that they were so kind and willing to work with me through my challenges.\n\nThank you to Linda and Peter for all you did for me and continue to do for me! You are truly appreciated!", "date": "2022-09-06T17:14:01.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "1d5bf77d-fb97-4709-9a20-d76606f1f125", "author": "Bryan Few", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbpjyPy8nVgjsO_7XaVgpmDNMkRAeTyYt9pmEdR-B5GvEx38I=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Secure clean well lit well run", "date": "2021-11-03T15:21:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "817aff0e-ee88-4d1f-8aa5-75e755055543", "author": "Thomas Pearce", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8LEKVpM8HH1LIMXJdu9pIxvXzV1GbJYEhzZXCooMQL28atIvEbA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Professionally Excellent customer service and indoors", "date": "2021-07-15T03:42:56.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c9214d45-4fad-4ed0-8957-638bac9ac720", "author": "Fatima Patel", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcznLZ4TIfcQ1d-mHbIHPAtYJqMgCp6_v0yEzl585_KzoEyFoctQ=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2021-04-29T22:02:10.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4179f5a0-a8b4-4e62-9785-9cec3c83780d", "author": "David Scott", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwPBOJucyhX_xn6le3LqNWQ0Y30GpPcrg8eRKrzBU2ouLLzA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very Friendly staff who are willing to help out all the time", "date": "2021-04-07T12:10:29.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "03966af7-a171-40d7-bf06-495f6993ed02", "author": "Kevin Dorken", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1nFH7M-pnAGKANHb7pH_-yv6-RwmVkKdv65bcueyeXlqXEeZI=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2021-03-05T20:28:29.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "db51927e-4800-4384-b84e-c2f34c3b2314", "author": "Jason Fowler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCnzIyfknT7pJvPCxtVb7Prj4AKYpw2v4lKJ7vPlg7zFMBoNEptg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Clean and secure storage.", "date": "2021-02-21T22:32:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "fbaed691-17cb-48bd-8334-fe77bb75890a", "author": "Matt McKenzie", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlNhPyLIP8IbdtS3vNIQ-vOejmv7gHdscGlj0TQqgelFg6G_gw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Nice and clean,secure and temperature controlled. Friendly staff.", "date": "2021-02-05T23:45:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" } ] }