{
"summary": {
"average": 4.6,
"total": 195,
"distribution": {
"1": 8,
"2": 2,
"3": 8,
"4": 21,
"5": 156
}
},
"reviews": [
{
"id": "a7a15865-ccfa-4818-8d25-2c1f6b0bab3c",
"author": "Faith Otalor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo0F9UnojbeFeVyJzhNpl9zgQ1AFQbzzyTIze2q4Cuhgb-1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-18T19:35:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-06-20T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6475921a-1cf4-41a7-ac39-15a26afebe74",
"author": "Gordana Lapadatovic",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6ZEP-P7gm64-TyCOYU4fMIgvn6uLBQ5pwAEzYi2VHyl3PnckytA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-06-15T17:22:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gordana,
Thank you for your kind words about our excellent service. We truly appreciate your feedback as it motivates our team to continue providing the best experience possible. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-17T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89b829f9-681f-41af-b9c1-576927e60adc",
"author": "Grace M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHze2T75T165bj6dPEA7lRMEvinyOnAcfxFzQ5ZD49Zuqxfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-13T18:09:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-06-16T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4598a0fe-3838-49a4-bf7a-da95d2fd875d",
"author": "Chris Pettigrew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCaE_iTD8zcOFiPl0vVSaTAmdvs3oN7e7FDf9Q4-CPj5MWVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and nice unit , friendly staff always helpful.",
"date": "2026-06-11T18:03:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chris,
Thank you for your kind words about the cleanliness and friendliness of our team. We're delighted to know you had a positive experience. Your feedback is invaluable in helping us maintain our high standards. We look forward to welcoming you again soon!
",
"replyDate": "2026-06-16T00:04:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d8b5c48c-13a7-429b-9174-6067a49cfad4",
"author": "Mary Mackendrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLdYxIYrgb5ur-6ALQT4VGrBA-Cg9120Xz8T-jz-1SYVeCWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and nice consultant. Very pleased with the clean facility and very good price.",
"date": "2026-06-10T14:59:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mary,
Thank you for your kind words! We are delighted to hear that you found our consultant helpful and that you were pleased with our clean facility and pricing. Your feedback is invaluable in helping us maintain high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-06-16T00:04:56.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3279508f-12d0-4595-8668-910842d14a03",
"author": "Victoria Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBjP5sZAdNOWOPyxI4c-p41cQJnbPvl4DJlbk_t2VhUsw6mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-06T15:01:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-06-09T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b55c979-4d15-4840-85f2-85b79c96df37",
"author": "Roberto Dias",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVVUPVc1ICDE9qWCieDjLebmX06PI9Vc4bO7f4CNI2nJf3Ln0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent attendance",
"date": "2026-06-02T21:31:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Roberto,
Thank you for your wonderful feedback on our excellent attendance. We strive to maintain this high standard for all our customers. Your input is invaluable in helping us continue to improve our service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-09T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf7b9387-2ec8-4f3e-8ebd-4aa6234427d5",
"author": "Sabrina Bristow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLF9JZJI-0VMB0BJvoyQPCz9_BIwIIP8-LB6zjRsZ-LR3jInw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sandra was very polite and helpful! She found me the best rate and unit for my storage needs!",
"date": "2026-06-01T20:59:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sabrina,
Thank you for your kind words! We are thrilled to hear that our team was able to assist you so efficiently and found the perfect solution for your storage needs. Your feedback is invaluable in helping us continue to offer excellent service.
We look forward to serving you again in the future!
",
"replyDate": "2026-06-09T00:04:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4e5d61b7-b8de-4b40-9961-10ca47865f34",
"author": "Michael Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzZZ8xLnVKcIBKO9i-XjhVaGswjpxkfELvSUL0a4uF56YwfVh1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic service…thank you!…. Again!",
"date": "2026-06-01T19:50:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for sharing your positive experience with us. We're thrilled to know you enjoyed our service. Your feedback is greatly appreciated and helps us maintain high standards. We look forward to serving you again soon!
",
"replyDate": "2026-06-02T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8dd3054f-1d33-49e9-87b8-aa6dfdc42492",
"author": "Paulson Punnoose",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXARXKQ9hTtv7ELe5zfrbZjLDXf_khjniv6xqY7LmF4Q6KtE0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-30T20:28:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-06-02T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3a9b79f-da0b-4c9a-9474-bac85cbd90db",
"author": "Carman Wenkoff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDq23UQnTMpTWyYv9sZHqloIprUodW4yjvoNGyJ6zfJHEzcKfPSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I dealt with the main office staff and they were super helpful.",
"date": "2026-05-30T20:24:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carman,
Thank you for sharing your wonderful feedback! We're thrilled to hear that our main office staff was able to provide you with such helpful service. Your experience is important to us, and your feedback helps us continue delivering excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-06-02T00:04:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "470b63c3-5626-4afc-8da9-6575d6f64661",
"author": "Prabhjot Singh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKUfz5h-1kK7V82HP8Jg2am_l9FZT4V33UiNa_8-2bgFgypHI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sandra she's the best.",
"date": "2026-05-29T21:25:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Prabhjot,
Thank you for taking the time to share your feedback! We are thrilled to hear that our team provided you with excellent service. Your kind words inspire us to continue delivering exceptional experiences. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-02T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "abd12c78-2158-4b3e-8c8f-c8a0752fa698",
"author": "Tassia Merritt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5Fa6Oj7gr5771lAP5pPlBmeQjXXkLlRiX6dgORACi0YCtYDo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy sign up for a unit in office. Super friendly and fast!",
"date": "2026-05-29T15:39:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tassia,
Thank you for sharing your positive experience with us! We're thrilled to hear that the sign-up process was easy and that our team provided you with friendly and fast service. Your feedback is invaluable in helping us maintain and improve our high standards. We look forward to welcoming you back soon.
",
"replyDate": "2026-06-02T00:04:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a4abef2-4e2d-4ca7-afea-70304990688d",
"author": "Kim Dyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJx7l4tR9JwnqPM_4ExWWQpi8tBCRrEbax9DSfNzCwWsUh9Tg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleased with my time at this storage unit. Customer Service was awesome especially Sandra very personable and pleasant to work with",
"date": "2026-05-29T14:15:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kim,
Thank you for sharing your positive experience! We're thrilled to hear that you were very pleased with your time at our storage unit. Your feedback is invaluable and we look forward to welcoming you back soon.
",
"replyDate": "2026-06-02T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f479ece-6154-4e6a-b891-0fc5c08ce26f",
"author": "Manpreet Dhillon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvk4DuILxvFaMHh0dpSsnWbuBnHn8-wWqUmUDr4JkB3S7JLw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-28T17:30:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-02T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ccffc12-8e0d-44a5-8e31-5fcf18890ce7",
"author": "sunday adebisi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAAcVI0zOpRFaPl-Vcuyqjt0T9r2VWn5VQayAI5u-APFzIww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, seemless and straightforward",
"date": "2026-05-28T15:43:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sunday,
Thank you for your wonderful review! We're thrilled to hear that you found our service friendly, seamless, and straightforward. Your feedback is invaluable and helps us continue to deliver top-notch experiences. We look forward to welcoming you again soon!
",
"replyDate": "2026-06-02T00:04:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eccd4a7e-b26f-4530-b01b-48556c16a2f9",
"author": "Nate Vieira",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7pGds5eqDPIzVd6wvURd4BDw7iTUlgpGwek7kctRz63RY4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service",
"date": "2026-05-23T19:30:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nate! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-05-26T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb3360ce-f28f-4ca6-a556-2dde3ff252d1",
"author": "Adam Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUY2RisWK0_Jd_H61dg4jSs9IJY3S9-8IzyBPDG5D9GcXBTEfxI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Walked in and had a quick and easy time renting a unit at a reasonable price. Do recommend",
"date": "2026-05-19T13:09:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Adam,
Thank you for sharing your positive experience with us. We're thrilled to hear that renting a unit was quick and easy for you, and that you found our prices reasonable. Your recommendation means a lot to us, and it helps us continue to improve our service.
We look forward to serving you again in the future!
",
"replyDate": "2026-05-23T00:04:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b54bd495-9abd-4b4d-a6b1-f6aadc50a1aa",
"author": "Cody Nordquist",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJbfuJKJcNk6DlkJojVbptHYg5-XOJP2ytiJTMeD7c7zBkfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-16T19:27:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-05-23T00:04:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3965f87-bdc8-46b4-8256-d4ee8fe4039f",
"author": "Selwyn Cheeranjie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVcNgKrDwmuois82IfDY0IM-wu9XMaCfMg3JnNQnmCmIjZpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service ,friendly and knowledgeable. 10 stars..was help by Peter.",
"date": "2026-05-14T17:41:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Selwyn,
Thank you for your wonderful review! We're thrilled to hear that you received friendly and knowledgeable service from Peter and felt it deserved \"10 stars.\" Feedback like yours motivates us to maintain our high standards.
We hope to welcome you back soon!
",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a72c713-7426-4014-b255-fc9b9ae8c179",
"author": "William Pankhurst",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSgrjgPjbaBESPEjfAuRrPZv2IFvlLbO8SsJ1pzFQr5K6zc4g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Stuff stays safe and dry but a little expensive but I guess this business is in demand rn given the state of Canada",
"date": "2026-05-12T16:12:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello William,
Thank you for sharing your review. Your feedback is valuable in helping us maintain and improve our services. We hope to welcome you back soon.
",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5e8d78ec-64ae-4141-a067-eec58cfff111",
"author": "Adrienne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-0N-yu-XBqQPXyNTz18hy1azPWzRZNplKEBNqz4GrSigFUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage unit. Clean and no smell. I had furniture stored for 4 years and it was in great condition moving out. I would definitely recommend this storage unit.",
"date": "2026-05-12T13:15:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Adrienne,
Thank you for sharing your wonderful experience! Your recommendation is greatly appreciated, and we look forward to serving you again in the future.
",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e236eb77-7256-498b-b48c-c333231254ce",
"author": "Trevor Harlock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIucA7bbEqivwkwpEA53WKyhE36GT5XqkXupFbooVkn-Pi4Vw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-11T16:41:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3ec1980-621c-4d92-9783-f40204fa9c67",
"author": "Karen Epps",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaszIoZBvxxslJX5mmMLoqQR5uHaBvTcOO0_sdhfbnTaQnrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-09T18:10:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f59d75f-9ca5-41ce-96f7-6151d379653d",
"author": "Ed Parsons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO3i9U1pvrEguT9nLe4cj19ZChPLBdYUxdaix9iQBcuNSZNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience renting our storage unit!! Sandra was extremely helpful. Recommend her to anyone!",
"date": "2026-05-08T20:24:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ed,
Thank you for sharing your fantastic experience with us! We're thrilled to hear that Sandra was so helpful during your storage unit rental process. Your recommendation means a lot to us, and we look forward to serving you again in the future.
",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e29710e-838f-4dca-aa49-51af43bac171",
"author": "sneha patel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtTLT3E6mnJCAVQatnAU6NyFNL8iyCIiipUO-uC7XXSUlx4QRc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to access and staff was helpful.",
"date": "2026-05-07T17:45:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sneha,
Thank you for your kind words! Your feedback inspires us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b2c10ba1-2a7c-47e9-a20e-ad042ca2292d",
"author": "jack erikson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIpgOFs1k78Ln-XHPM9FqlRXOJEhNS0zEF9Vj9A3CXAwlvHxM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, secure, and incredibly easy to deal with. Highly recommended for a stress-free experience!",
"date": "2026-05-04T15:40:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jack,
Thank you for your wonderful feedback! We're delighted to know that our cleanliness and security contributed to a stress-free experience for you. Your recommendation is greatly appreciated and encourages us to continue providing excellent service.
Looking forward to your next visit!
",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "de2ba407-9c1b-4134-815b-3cba474e21dc",
"author": "Angel Adrianza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEAHthIgjJ5Rhs4lnsAiA0QP5qqbR60Unxp3zg9h9U7bofIqo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sandra did an amazing job, her service was amazing",
"date": "2026-05-01T21:01:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angel,
Thank you for your wonderful feedback! We are delighted to hear Sandra made such a positive impact on your experience. Your kind words inspire us to maintain our high standards. We hope to welcome you back again soon!
",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c82a032-6d6d-4ad1-8888-d82ed6d6c279",
"author": "Keegan Levesque",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgbH01SKyCtSue6uHur90KBXo7NdasxhHztzECSJd5dEIymEy0=s64-c-rp-mo-br100",
"rating": 5,
"text": "In and out quickly customer service was great thanks again",
"date": "2026-04-29T15:55:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keegan,
Thank you for the wonderful feedback! We're delighted to hear that you received excellent customer service and had a quick experience. Your comments motivate us to continue delivering exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a887dee-3c72-4b77-b8ac-b728e753a235",
"author": "Ryley Kraehling",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUasLtUOvEFoal1CrjxbH_DZkPTGh-160QVTjMyVa17VuI6I3Tc=s64-c-rp-mo-br100",
"rating": 5,
"text": "awesome place, sandra is amazing",
"date": "2026-04-23T13:41:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ryley,
Thank you for your wonderful feedback! We're thrilled to hear you had an awesome experience with Mini Mall Storage in Cambridge and that Sandra made such a positive impression. Your kind words motivate us to continue delivering great service, and we look forward to welcoming you back soon.
",
"replyDate": "2026-05-23T00:04:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4e58868-3f37-4298-b572-945a7ebb174f",
"author": "Paul Morrow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6iRp-V-hRj3tQT2MCvWpwNRm9ggBMrlwP-cBQ460v2W4MwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful people really and secretly storage lots camera",
"date": "2026-04-18T19:27:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paul,
Thank you for your positive feedback! We're delighted to hear that you found our team helpful and appreciated our secure storage facility. Your insights help us ensure we continue to maintain high standards for our customers.
We look forward to your next visit!
",
"replyDate": "2026-04-23T00:04:59.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d6684c1e-06aa-4889-85fd-31593e0f61ab",
"author": "Terry Bebernick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVM4RZ8LPvywH6s2GO0uJ8NhLpJpHOOu_clmye97azsOPNRfpvK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice people to deal with...",
"date": "2026-04-18T19:25:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Terry,
Thank you for your kind words about our team in Cambridge. We're thrilled to know you enjoyed your experience with us. Your feedback is valuable and motivates us to maintain our standards. We look forward to welcoming you back soon.
",
"replyDate": "2026-04-23T00:04:59.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "40bb348e-eb02-4c43-8122-14e854d90747",
"author": "Melissa Roy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJm3xRP79ioqYeOZmysBxUmqbFReFau7DvlrrmLutr9oCaNEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff and made everything easy to arrange!",
"date": "2026-04-11T16:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Melissa,
Thank you for your kind words about our team in Cambridge. We're delighted to hear that they were helpful and made everything easy for you. Your feedback is invaluable in ensuring we continually provide great experiences.
We look forward to welcoming you back!
",
"replyDate": "2026-04-23T00:04:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "663ae92d-de3c-4f54-bf47-d6f5a8d7bf32",
"author": "Kurt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJofisqxf5P1NNydWtKcgo18sKlH5MYtCu_-2cixt8hQbbCng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good customer service and made it easy dealing with Sandra in the office!",
"date": "2026-04-07T19:08:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kurt,
Thank you for your wonderful feedback. We're thrilled to hear that you had an excellent experience. Your review encourages us to continue delivering top-notch service.
We look forward to serving you again soon!
",
"replyDate": "2026-04-23T00:04:59.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f1c1dc84-6d6f-48c1-b2fb-609961de01bd",
"author": "Lieve Hom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI64swkwp_w_WKnBZYXtcCyNzbjmVgiq0LSPWJnvSnOsk8GOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy and accommodating to secure storage needs.",
"date": "2026-04-07T18:38:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lieve,
Thank you for your kind words! We're delighted to hear that you found the process easy and accommodating for your storage needs. Your feedback is invaluable in helping us maintain and improve our services. We look forward to serving you again in the future!
",
"replyDate": "2026-04-23T00:04:59.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "c1596775-f0f2-49ad-abe1-44fe06f3ee62",
"author": "S Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCMGmTA6jKrzLwqOdnenOMFfaHokHqE61jk_sDr4jwessj7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sandra was awesome!!!\nVery helpful!!!",
"date": "2026-04-06T16:15:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for sharing your positive experience with Sandra! We are thrilled to hear that she was so helpful. Your feedback encourages us to continue providing excellent service, and we hope to welcome you back soon!
",
"replyDate": "2026-04-23T00:04:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1262c208-5b37-41c4-bfad-e1a9006076cb",
"author": "Pankil Patel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8TUebSSGJhgscL14olV68UXmF3s-LB22sNpv4s4f8Rv7neA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a great experience with Mini Mall storage . Such a nice and clean facility . I am really thankful to Peter who help me out with this .",
"date": "2026-04-01T23:58:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Pankil,
Thank you for your wonderful review! We are delighted to hear that you had a great experience with our Mini Mall Storage facility and that you found it clean and well-maintained. We appreciate your kind words about Peter's assistance and are glad he could help you. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back in the future!
",
"replyDate": "2026-04-23T00:04:59.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "da6bb845-ea5c-4f1c-9c88-e5afeb89dd26",
"author": "Frontline Martial Arts and Wellness",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXESWrAc6hk9P_0domk3Up2jN0lXNBxlKQ71uuCYTQUG7Z0qqHLcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-28T19:01:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-04-23T00:04:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "891cc8af-3983-4761-bf61-c90c0fcbcc9a",
"author": "Karen Sharpe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXMtJEoTMzA-1WfJr1p2rV9wotK_P6Uax3qdvR6OFweVt56A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to Thank Emily! She helped me with a cheery, bright and upbeat personality that made my renting storage easy. Emily explained all that was required and answered my questions with sincerity and clarity. Emily's service was quick, precise and thorough. It was an excellent experience working with Emily. I am now renting the perfect storage place for all my valuable and treasured items. Bravo Emily! Well Done! Sincerely, Karen",
"date": "2026-03-27T22:18:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Karen,
Thank you for sharing your wonderful experience with Emily! We are delighted to hear that she provided you with such great service, making your storage rental process seamless. Your feedback is highly valued and helps us maintain excellent customer service. We hope you enjoy your new storage space and look forward to assisting you again in the future.
",
"replyDate": "2026-04-23T00:04:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b05da810-681f-4197-ba05-bd11ceb7e488",
"author": "Shane Tasks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBNomt9qr0zjazXumAZpfylr1UHh_aSQtJ2ggrvg7iuSY7Lw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sandra was an amazing service rep. She gave me all the details I needed and made the transaction a smooth one.",
"date": "2026-03-21T20:39:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shane,
Thank you for sharing your wonderful feedback about Sandra. We're thrilled to hear she provided you with all the necessary details and ensured a smooth process. Your comments help us continually enhance our service quality.
We look forward to welcoming you back soon.
",
"replyDate": "2026-04-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0668e7d-1468-4a8c-a9fa-4cf69e4d75de",
"author": "Justin McKee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV81ukj3FM0brvsQZSa82oWN_a_K3G2oNvlp20HjKZwMRmpOyeH=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Storage has been great at this location for the time we were here we never had any issues, I found a location further away that charges a bit less so we have moved on, but if I was using the storage more consistently we would have stayed behind as the price was reasonable for the convenience offered",
"date": "2026-03-21T19:40:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Justin,
Thank you for your kind words about your experience. We're delighted to hear that you found our service reliable and convenient during your time with us. Your feedback is invaluable and helps us continue improving our offerings. We hope you'll consider us again in the future if your storage needs change.
",
"replyDate": "2026-04-23T00:05:03.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "004cdca3-c832-4acc-bb15-7acecc6ea211",
"author": "Dave Dey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBuFis5s3cJNPGjR_l4XLeavNyCMNvVt0f4tybN181niFfow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store your goods.. staff were very helpful!!",
"date": "2026-03-20T21:01:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dave,
Thank you for your kind review! Your feedback is invaluable in helping us maintain high-quality service. We hope to welcome you back soon!
",
"replyDate": "2026-04-23T00:05:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c734773f-a68d-481d-b5e2-8bec16d66192",
"author": "Louis Tzohantaris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYVq7yzfmJli5qgsMWcG4JcJ44yqIvt_vA4AHrQXDAUQL5SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-19T20:15:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-03-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37f4d767-51e8-4536-8d1f-f604251631f3",
"author": "Melanie Levesque",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEPLjhXiNehqBp5dVMgiJPgHZEMIP-DMJbvHLQi-FdQvcKHprt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-03-14T20:12:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-03-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4983c6b1-0a9a-4ee0-bb20-84df15c554b7",
"author": "Aiden Cardoso",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwX__JdbwMJNwLOk1oBOPplIo_ienkurSLQnIVDxrQFFSIng2j=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sandra was able to help me and give me a great experience at mini mall storage I would recommended this place for anyone that needs a storage unit",
"date": "2026-03-14T15:58:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aiden,
Thank you for sharing your experience with Sandra at Mini Mall Storage in Cambridge. We're delighted to hear she was able to assist you and provide such a positive experience. Your recommendation means a lot to us, and we hope to welcome you again in the future.
",
"replyDate": "2026-03-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "65ff6139-852f-4139-8bef-07224e861b09",
"author": "justin yantha",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz2PhX5nIf7KPJ595hS5vlVXIiw8G86CheLxGZqfkceQkYgis=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-03-13T16:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive rating, Justin! We look forward to welcoming you back soon.
",
"replyDate": "2026-03-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e05fae37-5e74-4645-8f68-381cc2fce8d8",
"author": "Darren Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_fY9q14HwFqQ7x9Ed0gih9ceKs_O73PIGMlkKjaGyksJAGWHM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sandra went over and above for me - thank you for helping me get storage very smoothly.",
"date": "2026-03-12T21:32:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Darren,
Thank you for sharing your wonderful experience with Sandra's exceptional service. We're thrilled to hear that she could assist you smoothly with your storage needs. Your feedback is invaluable in helping us maintain and enhance our service quality. We look forward to welcoming you back in the future!
",
"replyDate": "2026-03-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5e7a22a-86ee-4692-b5a7-946e816baab5",
"author": "Faye MacLachlan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImjRXGC5JIeKpbtT0QLU_JidYX5BQuOpt1pKFyQL3LsuaXdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-05T18:12:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-03-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89bbe121-4b79-4b71-a760-7ef833cc20a9",
"author": "Aaliyah Bittencourt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqsxpoRx05CHsRBanNrRYBbf8yMNZ6UdS5Fr076Rs7v4y13g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice",
"date": "2026-02-28T18:42:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aaliyah,
Thank you for your kind words! Your feedback is greatly appreciated and helps us continue to improve.
We hope to welcome you back soon!
",
"replyDate": "2026-03-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c991415b-77bf-4c30-8824-433bac231ef6",
"author": "Georgio khas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnZj8vCX9JgKh9iGYz575pIdyn34V_oj4oU6WvIvaWP644yw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sandra has been amazing! Very pleasant experience!",
"date": "2026-02-24T21:50:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful experience with Sandra! We're thrilled to hear that she provided such a pleasant service. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "524799e3-021b-4947-9da8-777ac5d509f7",
"author": "Jordan Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEvf50g7Vs9ysKVYMD6w7sqyghBo8sxnkeWKZbfr0ggUTMrpVj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy and simple! Shoutout to Sandra for helping me get a unit!",
"date": "2026-02-21T17:25:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jordan,
Thank you for your wonderful review! We’re delighted to hear that Sandra made the process seamless for you. Your feedback is invaluable and encourages us to continue providing excellent service.
We hope to see you again soon!
",
"replyDate": "2026-03-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53d27678-437c-4eef-9b42-6c6216364856",
"author": "Adam Borecki",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINrmXJjR8Bstm5b34riicmlMb6yDLGpm2Z1zabFw6b0SN8Rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful getting the storage unit reserved",
"date": "2026-02-13T17:59:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Adam,
Thank you for sharing your positive experience with us. We're delighted that reserving your storage unit was simple! Your feedback inspires us to continue providing excellent service.
We look forward to assisting you again in the future!
",
"replyDate": "2026-02-23T00:05:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f611e329-88be-4e8a-8a61-bb60fffd84bd",
"author": "Deepinderjit Singh Minhas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2Pr8G2xRa70kCfBCUKaLyDvZxdyZcb16UbCzBfGcGn75CWsqL=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service!! Fast and efficient.",
"date": "2026-02-12T21:14:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Deepinderjit,
Thank you for your kind words about our service. We're delighted to hear that you found it fast and efficient. Your feedback motivates us to continue providing excellent experiences for our clients.
We look forward to welcoming you back soon!
",
"replyDate": "2026-02-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0eec33d5-efdc-4b44-a30a-1f75944072f4",
"author": "Midhun Thamarasseril",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZU1KdSjjiD0DpRSsgvDth8SlqOZGV8JcUc6CJyF3AFYZLSnE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good and safe place to store things. Sandra (front office) is very helpful",
"date": "2026-02-10T18:22:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Midhun,
Thank you for your kind words! Your feedback is invaluable in helping us maintain high standards of service. We look forward to welcoming you back in the future.
",
"replyDate": "2026-02-23T00:05:03.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b8f377d2-143a-417f-98ee-eda6e4232e0e",
"author": "Philip Miziolek",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO3At15PclTp0rM0MOg_KnjHJmwpDRbB-_3xOW4u_bnnM8Yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sandra was Great in assisting me with large snow bank in front of my unit.",
"date": "2026-01-03T21:21:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Philip,
Thank you for your wonderful feedback! We are delighted to hear that Sandra provided excellent assistance with the snow in front of your unit. Your feedback is invaluable in helping us maintain high-quality service. We look forward to welcoming you back in the future.
",
"replyDate": "2026-01-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e4873ac-fbb2-453e-be75-4c9a4448a488",
"author": "Dennis Salinger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXN1LPD2iuX9USKRiXicdU0Wiw1Cmf12VcAIsUv_5HLMDo_o8V=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Asndra was a blessing to have help me in moving out and was extremely helpful and kind, this location is wonderful and I will come back with less stuff!",
"date": "2026-01-03T17:28:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dennis,
Thank you for sharing your experience! We're delighted to hear that Asndra provided such exceptional assistance during your move-out. Your kind words about our location mean a lot to us, and we look forward to welcoming you back with open arms, no matter how much or how little you bring.
Warm regards,
Mini Mall Storage - Cambridge
",
"replyDate": "2026-01-23T00:05:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e837a2b1-0392-4c40-8d5c-61533220c173",
"author": "Joanne Vicks Rohrbacher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc5VwY95WaAqJArLJitHpoJHQFvsrbzivN6jXCIOfCVj1dOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and very clean units. Highly recommended.",
"date": "2026-01-03T16:23:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joanne,
Thank you for your kind words about our service and cleanliness. We are delighted that you had such a positive experience with us. Your recommendation is greatly appreciated and motivates us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-23T00:05:03.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3c4dcb6b-2bfe-4db1-95eb-ae735c765fad",
"author": "April Sunday",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItb1mQLDwpGiRTnc0Yhmmy3AmdaeAL-h37kXbfdI_MUhwiOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-30T16:46:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, April! We appreciate your support and look forward to welcoming you back soon.
",
"replyDate": "2025-10-23T00:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb72349e-a730-4b80-9a1c-361c3e295004",
"author": "Jack Farmer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoN09HJhzzuDa-lTykfpArW4TYDNUrlcVwCnSrVtVf16g1aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-20T17:02:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-12-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "edf7b350-c355-4edd-a5d1-c739f2d953ef",
"author": "Brenda West.brook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV53nF6geSWqL6zbp8lQ34rQ3PD3kHuCSZpC3wbmz1yDHut479F=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service, very professional. Would use them again. I would recommend mini mall storage to anyone",
"date": "2025-12-20T16:28:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brenda,
Thank you for your wonderful review! We're thrilled to hear that you found our service excellent and professional. Your recommendation means a lot to us and helps us continue to improve our services.
We look forward to welcoming you back in the future!
",
"replyDate": "2025-12-23T00:05:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a18efb05-c457-4e5c-b9cd-a45c0f8afb8c",
"author": "Justin Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeZlpxAG7Pr8oTs7Wazm6gk3TmiPiAKWlwkMa0NQXn3svSGbSU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-12-20T14:47:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-12-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8da61e42-16c9-4740-9268-e21d924b10ca",
"author": "Justus Flemminks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm9pOxpHBg1AnyXajC03VI9r5BBZsMcTMO3f_VGZ3YnuZVc7nJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "As far as my experience with public storage units go, this location is by far #1. John was a great help. I walked in not knowing if anything was available and walked out 30 minutes later with a unit. Hats off to John. The facility is very clean and carts are always available for convenience. 100/10.",
"date": "2025-12-19T17:52:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Justus,
Thank you for your wonderful review! We're thrilled to hear that John provided excellent assistance and that you found our facility clean and convenient. Your feedback is greatly appreciated and helps us maintain high standards at Mini Mall Storage. We look forward to welcoming you back in the future!
Best regards,
The Mini Mall Storage Team
",
"replyDate": "2025-12-23T00:05:16.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b31f7ba4-44e8-421b-81cc-b3fce0794db9",
"author": "Kyle Amaro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCZSTVVjTd4slg91mZcJYCdv2rArxh-UbOplm4BC_77E2PWoOO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-12-10T00:39:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-12-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b21b608c-6119-41d1-becd-d512d8097b87",
"author": "Cornelius Dyck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX63d2zu4dBG4azIkgBfugIzIvCdPCVmPbuyCLZAUktKLZKYU=s64-c-rp-mo-br100",
"rating": 5,
"text": "From Ashley. Thanks. For. The. Great. Professional service. Cheers to. New years. !!;;",
"date": "2025-12-02T22:27:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cornelius,
Thank you for your kind words! We are thrilled to hear that you appreciated our professional service. Your feedback is invaluable in helping us maintain high standards. We look forward to serving you again in the future.
",
"replyDate": "2025-12-23T00:05:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca95d115-06ac-4dd2-8f80-9993c54b4136",
"author": "Melina Corvaglia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfbVtwZherto9Y5nPnGeEXP7ErZ1rBqVcspKNthQggk4_3zA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have been longtime customers of Franklin Mini-Mall Storage, and we are very satisfied with the service we’ve received over the years. The staff are friendly, the storage units are well kept, and the prices are reasonable. We’ve had peace of mind knowing that our belongings have been stored in a secure and well serviced place. We would recommend Mini-Mall Storage for your storage needs.",
"date": "2025-11-28T16:14:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Melina,
Thank you for being a loyal customer and for sharing your wonderful experience with Franklin Mini-Mall Storage. We are thrilled to hear that you appreciate our friendly staff, well-maintained units, and reasonable prices. Your feedback is invaluable in helping us continue to provide secure and reliable storage solutions. We look forward to serving you for many more years!
Warm regards,
Franklin Mini-Mall Storage Team
",
"replyDate": "2025-12-23T00:05:16.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b6f384d2-8ef0-404a-a15d-ae71e27884b6",
"author": "Robbie Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv_MUW2SOCEumsdjkRnQNwDLT6L4EuZAdB5rZj2x8W5HllcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-30T20:05:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-11-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cdb9a7ec-ecda-4032-8a2e-8c64063fcf63",
"author": "kristine brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnpcrFp51MoFvKRHcy0bVJ-xeyPgCiLnT0a94DuX7d7b0TTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really good",
"date": "2025-10-11T17:07:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristine,
Thank you for your kind words! We're thrilled to hear that you had a really good experience with us. Your feedback is invaluable in helping us maintain the quality of our services. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "196f9c6f-5201-4631-9c0c-26cf518b93dd",
"author": "Paulina Sandy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPG7_VbTxdTPFX26VtHJgGrtPg_SIrOyTJ70QEbnK-yP5veA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-10-07T12:29:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paulina,
Thank you for the excellent rating! We’re delighted that we could meet your expectations. Your feedback is invaluable to us as we continually strive to provide the best possible service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b85a787d-21a0-4d81-8ba8-59f52310809f",
"author": "Ed Morrison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzh__3lAN0qEmwprM5KGNiIqLDdaotmeXUqx9Iw4AgZDVYEYLF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice receptionist,seems to exactly what I need.",
"date": "2025-10-04T16:30:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ed,
Thank you for your wonderful feedback! Your insights are invaluable in helping us continuously improve our service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79919a92-1039-4a7b-80cb-a9aee2541be3",
"author": "Maandig Maandig",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9T0UPWjHRIYf4NEajtsIzw_4nB2uEEoVmSFy5vXZw_fzPfpdM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-27T15:11:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-10-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55e7c6b9-d683-40f6-85af-9a65207ec179",
"author": "Karen Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUC31FI03qwgtT7lPJrFq0JudFGcrr07QTIWFTbxYAHVcglXqE5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lady at front desk was very excellent and very pleasant and explained everything. We were very pleased.",
"date": "2025-09-20T18:34:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Karen,
Thank you for sharing your wonderful experience. Your kind words encourage us to continue providing exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "084a79f4-900b-491b-90d8-1e125e598367",
"author": "neeraj kumar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9FvrRASYfb30_zmuxBEpX9LkAvP35ozoxh-9PRo3OUzCtoq4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice customer seevice by Lovepreet!",
"date": "2025-09-20T18:04:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Neeraj,
Thank you for your kind words about our customer service! Your feedback is invaluable and motivates us to continue delivering the best service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b7378f0-7366-4688-bb91-e79f006329d5",
"author": "Dan Regier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRzWG8nLThZ832YsGs6u-teDKbn0H5gzo0hc0JuKFHYwx2WQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Knowledgeable staff and very friendly!",
"date": "2025-09-13T16:39:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dan,
Thank you for your kind words about our knowledgeable and friendly team! Your positive feedback motivates us to continue providing exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T00:05:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b19f1b20-a551-4f37-be0b-73c8ada33908",
"author": "Joe Beaulieu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIch3yal3Vl2k_g6VQhcqI2-EHM7ibe7TIV_GzR_lTe1rZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice lady helped me out. She was a very kind lady who offered me more than what I needed. Prices are very reasonable",
"date": "2025-09-04T17:41:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joe,
Thank you for your wonderful review. We’re delighted to hear that our staff provided you with exceptional service and that you found our prices reasonable. Your feedback is invaluable to us, and we look forward to your next visit.
",
"replyDate": "2025-09-23T00:05:16.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "13375b16-1563-4031-b6fb-84a983681a94",
"author": "Laurie Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWA0zilDZ8sH2d90zDcjBTMiQhNutj7HDndR8IINdgSvaljw9-Eog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great rates, friendly and knowledgeable staff. Definitely recommend!",
"date": "2025-08-29T17:37:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good morning Laurie,
Thank you for your glowing review! We're delighted to hear that you appreciated our great rates and the friendly, knowledgeable service from our team. Your recommendation means a lot to us and helps us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T00:05:16.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "77de833b-5bbf-4c82-98fc-6bb92a54aa8d",
"author": "Neelam Raj",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_9JVXGJ-QkLGtkSezkPVcZNulXtw-mzjs7rp7IRb6UaZVQZY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Provided great service! Helped us get exactly what we wanted in a short amount of time. I’ll definitely send people over to this storage company in the future!",
"date": "2025-08-25T16:19:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Neelam,
Thank you for the wonderful feedback! We're thrilled to hear that our team provided great service and helped you find exactly what you needed promptly. We look forward to welcoming you in the future!
",
"replyDate": "2025-09-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "933479c0-5e33-4c30-9a5b-52a2af7b4d79",
"author": "Sherry Pacheco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuPdZZu0BDRGE4yLaCndq9MCVG16wFA2RJGJHJXcGLgWABXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-25T14:10:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sherry,
Thank you for your 5-star rating! We appreciate your support and are delighted to have met your expectations. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91aa7644-0e2a-4b1d-b04a-6fa73a8f999d",
"author": "Clara Melo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8gMJ3qJ_QuYyVKVm4HmyFYuInjkFeGAlnTaeHfO15eAhRpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with mini mall storage was great would recommend this place to anyone",
"date": "2025-08-22T20:13:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Clara,
Thank you for sharing your wonderful experience! We're delighted to hear that you would recommend our services to others. Your feedback motivates us to continue providing excellent service to all our customers. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T00:05:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26d191e4-912f-4e4c-8cc5-2fea6840248c",
"author": "Jovanna Faria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwKlPfrrLUDn5UKS16GRU8V1vFjHuNLqPecIuNNQX4BUhmgxMs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-08-19T15:15:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jovanna, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-23T00:05:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c89502d-5295-482d-aea0-1aa2dfc47922",
"author": "jeff “Bigbear” beaucaire",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9PJuIoQIW3FH8CNTT5i2IPi9czs24LXkC_C1pqrtNSBSRPNpWXQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "These guys are always helpful. Great to talk to and very polite. I give them five stars. If I can give them more I would",
"date": "2025-08-06T19:51:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeff,
Thank you so much for the fantastic five-star review! We're thrilled to hear that you found our team helpful and polite. Your kind words and support mean a lot to us, and we're delighted to know that we were able to make a positive impression. If there's anything else we can do for you, please feel free to reach out. We look forward to serving you again soon!",
"replyDate": "2025-08-23T00:05:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "11f28594-9d94-4d3f-821b-4aae67647a87",
"author": "CoVeRt ReaLiTy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTkrn71K3M_TD6-0pPWGJYWpKPedTm8_EsqFeSGWUsMG8f9yTm=s64-c-rp-mo-br100",
"rating": 5,
"text": "The cleanliness, security and climate-\ncontrolled units give me piece of mind that my items have a caring babysitter.\nwith extra care and full video monitoring, i can focus on my life knowing my stuff is safe and sound, and the excessibility is very convenient. No flooding can happen at this location either! I'm staying!",
"date": "2025-08-05T14:53:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful feedback! We're thrilled to hear that our cleanliness, security, and climate-controlled units have provided you with peace of mind. We're delighted to have you stay with us and look forward to continuing to meet your expectations! Best regards.",
"replyDate": "2025-08-23T00:05:23.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "1a3e32ce-f4cc-4fe3-bad6-11b87790ce55",
"author": "Dominic Tantalo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOetODvHupDfd21Ui7Wp0pKe5bMPb6cv4aA-kDEMT9X7UiBkQx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Angelique was wonderful and very helpful. She made me feel very comfortable knowing my possessions are in good hands. And she was very nice just to talk to. Thank you.",
"date": "2025-08-01T19:26:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dominic,
Thank you for sharing your positive experience! We're delighted to hear that Angelique was able to assist you so effectively and make you feel at ease. We appreciate your kind words and look forward to serving you again in the future!",
"replyDate": "2025-08-23T00:05:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bb5d96b8-7c06-4a0f-a6be-07c19ea4c29b",
"author": "Pauline Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAM5s5qvH0Nual_2YaFKQKss9pjE87yMVZ8MDU50QRCYhFsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have found the staff to be exceptionally helpful in all aspects of my storage experience",
"date": "2025-07-31T14:35:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Pauline,
Thank you so much for your kind words! We're thrilled to hear that our staff has been helpful during your storage experience. Providing excellent service is our top priority, and it’s wonderful to know that our team has made a positive impact. We appreciate your feedback and look forward to continuing to meet your storage needs. ",
"replyDate": "2025-08-23T00:05:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7020a29e-7641-47d9-bbd1-0965d37ca7df",
"author": "Steven Francis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXajwVDXAfaL8HGQBRjZg1W4cP_DP-E1C2TUb_1sVbbhOX8rs4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and friendly service and the prices are great thanks again lovpreet.",
"date": "2025-07-28T15:58:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Steven,
Thank you for your wonderful review! We're thrilled to hear that you found our service fast and friendly, and that you appreciated our prices. Your kind words mean a lot to us. We look forward to serving you again soon!",
"replyDate": "2025-08-23T00:05:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bd5e121a-af1e-43ff-8fff-22cea03bcb17",
"author": "Usama Hassan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAG-Bkennz01NYJry00xAOTN20tztoG3c7Kxk4KGivVC-LXA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-10T18:23:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Usama! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-07-23T00:05:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26081ef4-9ea5-4b3b-8c22-daeb3475bb96",
"author": "Taylor Hamilton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYE9_LVVYIpB8j1q6eUMTeKiJ7IWchV7yKcyWxR3e95oJI5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Knowledgeable, efficient and friendly staff, clean and secure facility. Good prices",
"date": "2025-06-27T20:32:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Taylor, thank you so much for your wonderful review! We're thrilled to hear that you found our staff knowledgeable, efficient, and friendly. It's great to know that you appreciated our clean and secure facility and found our prices to be good. Your positive feedback means a lot to us, and we look forward to serving you again in the future! Best regards, Mini Mall Storage",
"replyDate": "2025-07-23T00:05:23.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "61b61187-4aee-4b41-a1d3-d6a7ed25fd4e",
"author": "Teebs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL16GEDIHTw55mGgn522Y4c1Xzm-R_3azrr3XmAi81n-2_FGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Office staff are very friendly and knowledgeable, wonderful customer service and a pleasure to deal with.",
"date": "2025-06-27T20:30:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Teebs, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our office staff. Providing friendly and knowledgeable service is something we strive for, and it's wonderful to know that our customer service made your experience a pleasure. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-07-23T00:05:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f2b7f4b6-1595-45f7-b8bb-dfb928cee6da",
"author": "Mustaq Khan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsPv6FvVdz7zCM81C_jT5nckeY5T2ZutsfTHoQZ93xFl3-6A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-13T20:27:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mustaq, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-23T00:05:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9a7c0d02-1d62-4f22-b3f4-f7ed0e5a1a8c",
"author": "Naeem Shah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWVjkHh_kMzcsfODLbdOq7ayfFzPCN06WwLAX42YWlWTFmetQr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-13T20:27:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Naeem, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2025-06-23T00:05:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "852ea643-0dfb-44c4-8a64-aa3755207921",
"author": "Jesse LeBlanc",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKT7vpFaV0EQGDW429UtwipUbZi4yL8O3Ym5oHi6rfKQZptgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks John for the help today!",
"date": "2025-06-13T19:44:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jesse, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2025-06-23T00:05:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d18146de-bca0-4f72-8d1c-802bee92cbdf",
"author": "Alice McNeil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM28Z4duLBt3dEJI7mXSzYwiRkGQUm8JnythL5NUB8eFYh0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good experience with the Mini Mall Storage!",
"date": "2025-06-08T16:01:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alice, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-23T00:05:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41413041-901e-4d25-8ebc-1a114b1a928a",
"author": "Crystal Buchanan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIf98gsIIZGdDZMkO4il1F1YSKjRSdhaaYrAPln1kT_7PnPg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful over the phone",
"date": "2025-04-09T00:37:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Crystal, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T00:05:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e020b618-7eca-4ea9-b691-2cb83eb73d34",
"author": "Nancy Palumbo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEpI3OQwhuZ1Z3LMg2qdKbFoMAq68MYdHrZc66sPo02NsIrr8Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "I looked at many different storage places and went with Mini Mall Storage on Franklin South location in Cambridge in.\n.\nI spoke to Claire who was very friendly, patient, knowledgeable and answered all my questions that I had.and because of that I decided to go with Mini Mall Storage.\n\nThereafter, I needed to call back because I forgot to ask a couple of things. Again, anyone I spoke to were very knowledgeable, nice and answered any further questions I had.\n\nAlso the location is easy to find, outside is clean and so is the storage unit.\n\nI would definitely recommend Mini Mall Storage on Franklin in Cambridge for these reasons and the price was also reasonable",
"date": "2025-03-13T14:47:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Nancy, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2025-06-23T00:05:23.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9d078286-bcf3-4e69-a5e3-330754efddb3",
"author": "Denis F Lanno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiDkohZH6Iwz9NLs8LlqZ-CRWvuMigUyx6VMayq2UbfcaZpCGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The young lady that signed me up was very professional and very helpful. Check in was hassle free",
"date": "2025-01-06T15:11:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Denis, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-23T00:05:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f4524680-ee85-4c32-8425-745a09798327",
"author": "Dave Smiley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcL8pvA_3TBXb6VtCSM8EVT29Mf6Og__a6gX0NMadVyFsphg7gzA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-11-24T13:14:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dave, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2025-06-23T00:05:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69001bcf-3293-46f9-b201-9f147c00c5be",
"author": "Altay89",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp3SVA14Jf-VhQ6mHRmtzirG3wutXmbwuztcJDxqmaHoxVrdM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Can't go wrong with this location. I was not informed of some of the policies regarding storage of small plants. I did like the size and location of the walking paths.",
"date": "2024-11-20T19:37:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Altay89, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T00:05:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b1ff522-fdef-4563-b475-c86f56a0d866",
"author": "Calis Afanix",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL10uBvXDfERXU39SlB7o9arAkTF67XjOVXCX9DeSCJbgKDKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-16T14:46:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Calis, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T00:06:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc70108b-380b-4898-a619-93664996f2ac",
"author": "Diana Ferrato",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcBgGXyE2eiQSvqsbhyEVoZ0Py3oYAnwqk7xOinLTv1ccErTDmWg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy process. The employee was very easy to speak to, fast and efficient. Prices are reasonable considering how high prices are for everything these days.",
"date": "2024-10-14T02:55:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Diana, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2025-06-23T00:06:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "721a61f9-bbaa-4d07-ad89-0a77febf515f",
"author": "ANTONY SHAJU",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtUPs5PIL3N3ynpQ7tqDV3iInsy_Nht2D1wAYZPqDubMo1Ig=s64-c-rp-mo-br100",
"rating": 4,
"text": "Peter was amazing! friendly customer service.\nStorage unit also Neat and clean.",
"date": "2024-07-26T18:49:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear ANTONY, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-23T00:06:15.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f33bb72a-230a-4628-8186-5175e34e472a",
"author": "Paula Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfYIrXFYtJk4MqswCyT44gfauR8WYoxZwmyia2-4YSy8NMyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have an awesome experience today. Peter was very helpful and got me the perfect united I need. Definitely great service for all your storage needs.",
"date": "2024-07-26T17:54:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Paula, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-23T00:06:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "410ce9b1-0145-491f-8c07-edd7c1144c29",
"author": "Paulguy 1",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXpibc8WhFTZdq_C8HnW61sZ7zWZBg6NKnPD1phFdGL8EVkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, great prices. A good experience all around.",
"date": "2024-07-25T14:35:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Paulguy, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2025-06-23T00:06:15.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f1bff669-45b5-4f9c-9f48-4e0ba6961786",
"author": "Madelyn Esson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyO8anCiqylKmYbvElY4IGNfehIm4Y-5F8-yvoSgaWDnbas6Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-19T17:18:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind comments, Madelyn! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2025-06-23T00:06:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7745c788-e7a1-49d3-98f7-d6e64c73e5fc",
"author": "Dylann Teeter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ35wcmXyXLerGYNbduaWmvHd_At90ru43UtAwqWgOppbSu_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Peter was amazing! Fast friendly customer service. Took us out to the lot to look at the unit before making our decision. Come to Mini Mall and ask to speak with Peter, you won’t be disappointed!",
"date": "2024-07-12T20:45:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dylann, Thanks for the great review! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2025-06-23T00:06:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6d4270f0-d160-4177-9f68-e15087dd0963",
"author": "Vilay Kitchen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_d5YX-lkag5bUHJyA2JaCXvaCuGcGw5ybQRiFw3Qy5UXX1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Process was quick and easy. Peter at the front desk was amazing, friendly and ready to answer all my questions. Would definitely recommend to friends and family.",
"date": "2024-07-10T16:30:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Vilay, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2025-06-23T00:06:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "931cdd19-ee11-4009-86b5-5a21855b5f05",
"author": "TRAVEL WITH KESSI",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbTwwjOp5ij2v5RFCXcup-p2mXnb7Nr3FsUn7xT8EcS2j71A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-28T18:44:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello TRAVEL, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T00:06:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2cb8d80-aec3-4d34-98b9-3445afb3c5f7",
"author": "Diane Brooker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtnh2NZHO8JMjRRj7HWOP6RxGT_TcczUN7WoUqDihubaDQu-E=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-25T23:58:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Diane, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-23T00:06:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73244679-898d-4c76-9aff-03929465a657",
"author": "Michael kenny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ354FIWciqh6tbZwGRjLPWwxEcxy2Kf0TNdP7tU21myNEGNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2024-05-16T15:34:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Michael, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2024-06-23T00:06:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40114d92-06c8-45f8-ae11-5b9185d667ac",
"author": "logen brunelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5qWWLAslAa-vFv43HR-u0iVAstNoi9RV00Qvp61VzyFqqzxQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Helpful staff and helped me meet my storage needs",
"date": "2024-05-10T15:48:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, logen! We appreciate your kind words about our team!",
"replyDate": "2024-06-23T00:06:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "527ad027-f43f-496a-bfd0-1d7543651fb0",
"author": "Jason McCabe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIATVlXgwg6XZzXdl0I9-AfW3he8Nc_54gShC7Zts45Sy9qCw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome service, very friendly and accomidating",
"date": "2024-05-03T16:42:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jason! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2024-06-23T00:06:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "06e0eb6d-e1b8-48fc-b39c-6d964a294512",
"author": "Adam Herr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIughj9cIG-7ssf-35FGHjIK6CMCZppfleiEmhfVW0NGK2cZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice, clean facility with great service and rates.",
"date": "2024-04-17T18:58:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Adam, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2024-06-23T00:06:15.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "85ef14ec-4d1a-4d30-900b-e748973f0141",
"author": "Herbert Mcmann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9zX8JrRtKRaJ1XkSqyEcSLlvNo93RptDCRLYgxUGd2V0T7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "great people to deal with",
"date": "2024-01-06T21:20:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Herbert, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2024-06-23T00:06:15.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b725570e-fda3-418a-bb27-b03a5ab3d49f",
"author": "Chris Buganan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkpoKIR1FtPCMbOGuAMTqOakHMPrctftlWsmkXpgtolEZMhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such great customer service I received from Melissa and Morgan.",
"date": "2023-08-21T18:46:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chris, Thanks for the great review! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2024-06-23T00:06:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de0c3878-9322-4ebd-a394-6cb416e25843",
"author": "Gerard Bastien",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKveC3ZkdumWfOXchJ4EJiPL0AZKnowmmHe0XvpOkPYZmvjqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service and excellent customer service 10 out of 10",
"date": "2023-07-11T15:23:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gerard, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2024-06-23T00:06:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1b44ff8-8f6e-4d4f-b4f8-ac91bb6f4dc2",
"author": "Gerard Dwyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpjABO4qAkm_hh0rSXaGvpwYdq9SXJxkVXg48-6NEXjp8DXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly employees, very helpful, clean facilities, easy access",
"date": "2023-07-03T14:22:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Gerard, Thanks for the great review! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2024-06-23T00:06:19.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "621a0391-7e59-4d29-811c-225982e01e5b",
"author": "Liz Spurgeon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkIMUBdexYKSlmXEZFSsozH_dMyefTHKI_Uor5vvvKQxu7ETz6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service\nOpen 6 days good hours\nGreat management\nAccomplished work",
"date": "2023-06-27T21:34:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Liz, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-23T00:06:19.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "3cb482f1-9c04-4b78-a7fe-eb6869dedf53",
"author": "Paul Novak",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU93djz0d2UMkNNSAZ-MCwF2HC8cmKf5VzKeJhM5Z66NGmratM=s64-c-rp-mo-br100",
"rating": 5,
"text": "A pleasure to deal with this facility for storage. Clean units with easy accessibility.",
"date": "2023-06-15T18:42:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Paul, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2023-06-23T00:06:19.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "1f9f0401-a508-4d9f-8edf-d55fc3359aae",
"author": "H Thomson (Heather Thomson)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWF6xOe_zQfj2wQxZDoefotGQBO19cv55IzkaT40gF9qBbCPRsNXQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Really friendly staff\nUnderstanding owner.\nThumbs up indeed :)",
"date": "2023-02-11T07:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!",
"replyDate": "2023-06-23T00:06:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e58b2629-61aa-474c-9117-af869e84316f",
"author": "Mark and Doug",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdSlvgxwU7WOZDAqvWQHmy624qqAilRjuytNPdeMwzlnB5IdcYwA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Well organized , clean and temperature controlled",
"date": "2022-07-30T00:28:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark, Thanks for the great review! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2023-06-23T00:06:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0aa66c00-fed8-4984-a25a-b0b51decab72",
"author": "Lorna LeBrun",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN2JMY7Wu95ldj0GLfmsvBWC4QMgPsllgC1pkaIMtVCApTnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help from the onsite staff in making me familiar with the location and operation of the security codes.\nExtremely clean facility.",
"date": "2022-06-06T17:05:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome to hear, Lorna Lebrun!! We’re glad your experience has been simple with us and the local team has been so helpful with your move in! Thank you for trusting us to safely store your belongings!",
"replyDate": "2022-06-23T00:06:19.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d9ae4457-ecb4-4a84-b311-0b7c994a7338",
"author": "Stephen Huddle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoHzTif9E1lK8dDZPOBYChBoq1f6WxJIdVXgzlQwCPzw3efw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Pleasant and helpful staff. Clean container in excellent condition.",
"date": "2022-04-26T17:05:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you,Stephen Huddle! We’re so glad you had a great experience with our team and hope you can continue to trust us for your self-storage needs.",
"replyDate": "2022-06-23T00:06:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d13a76b8-5c32-440c-baf7-e75c1c4bfe83",
"author": "andrew Cabral",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6o4jzca_Zklput2go-EdDV2Wt8Hicj9EzhL62T19-pIvjaw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Place is alright price isn't so bad\nDownside to it the gates close by 9pm and open at 6am really not all that great for me personally",
"date": "2022-04-03T02:31:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew Cabral, thank you for your kind review; we are happy to pass along your comments to the team here at Mini Mall Storage!",
"replyDate": "2022-06-23T00:06:19.000Z",
"tags": [
"price",
"access"
],
"sentiment": "neutral"
},
{
"id": "970d5a32-83dd-49a4-96eb-ac36ac24df3d",
"author": "Clifforrd Vanclief",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3vb2zHewjqE7_OKHdVlDVvupWWjalEmGedYhsWSWBPP78BzRm=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-11-25T02:55:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5-star rating, Clifforrd!",
"replyDate": "2022-06-23T00:06:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc4c9e95-348d-48d8-bb61-a45b6d246a38",
"author": "Paul M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZDYY8XE_izoGGH0BcqW-R-dPDa88NgYCXZ_jtT1puzK6YmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was confused about some of the move out policies but they have really great customer service and they handled it better then I could have expected. I would really recommend them, they are professional, kind and compassionate.",
"date": "2021-10-25T15:04:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That’s awesome you had such a good experience with us! Thank you for leaving a review, Paul!",
"replyDate": "2022-06-23T00:06:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d890622-17a5-471b-8322-79ff5796a83b",
"author": "Be Respectful Always (Be Generous)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-yaMde4yW7r-IRmh15w0_sXMpzLdszw4Ta8-MNi6wvTQlYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice",
"date": "2021-10-22T21:35:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the review, Sabbir!",
"replyDate": "2022-06-23T00:06:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4258bfb-7a2c-487d-a8fd-2d530d7a0071",
"author": "Karen E",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIOmqAxK2zIIX6tGG0TlxyHRlHF97P5R3-nJQJiIVOAQlDkw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-08-02T13:44:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Karen, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our residents.",
"replyDate": "2022-06-23T00:06:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c502934f-4272-4f1a-98da-55ec174f3e06",
"author": "Karen E",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL88DEUuW2HJUijuELjyrC4GmhDMQm4-fxGHNZ7ifa77KYvlQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very easy to set up a rental contract. The young gentleman who was there answered all my questions and was very friendly. The whole process was quick and easy.",
"date": "2021-05-29T22:24:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Karen!",
"replyDate": "2022-06-23T00:06:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "46fdcc75-0412-498e-a8d3-5b9497379c25",
"author": "Kimberly Fowler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAXQkKpQ74LQVIiE_GdllFdYFP96dzoMYJBBa0PCEVSMHxtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Franklin self storage owners are wonderful community minded individuals! Thank you to Tony and Amy for the use of a 16 foot storage unit that you dropped off to Fiddlesticks Community Centre today! Your generosity is greatly appreciated.",
"date": "2021-04-16T21:08:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8fb0b52b-12c8-48fe-b87a-5ddd69a1622a",
"author": "kim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfjb9quCuPCYZwZzb9nCs695YiphchpTUwYMV5GasIKJr9rHSW=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-04-09T23:39:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Kim. Please let us know how we could get that fifth star! Your satisfaction is our top priority.",
"replyDate": "2021-06-23T00:06:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1b47f77-676c-4b17-afdf-a3b7ce6dde1f",
"author": "Donald Cochrane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjGUmC9c7u-t9Gt0KApRPqhbjQ8mjBvwu2hgeNADM43DVN-p7-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-03-21T11:01:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Donald!! We appreciate your business.",
"replyDate": "2021-06-23T00:06:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a2f8e745-ec08-4c1e-94a6-0c052e846acd",
"author": "Joe Botelho",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYZ1ZhOiuesxs7X3FOAPrOlY9lOnT40Ndvws0qbCCNixC6Bg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-12-15T18:44:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave us a review Joe. We appreciate your business!",
"replyDate": "2021-06-23T00:06:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cadf9df-37b8-4228-9639-6618205f48f9",
"author": "Christina P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVG2BsS-QSMCJlXj6rR-Qx1-gpN9Gt7W-5myfTIpIDWobgSDSa9Xw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-12-10T19:33:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5 stars Christina!",
"replyDate": "2021-06-23T00:06:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a52ebc9a-f6b2-4c58-b746-99a9a084ae61",
"author": "William Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLL347R0T3CXwa7gB6Lf7Jwu1i7yu-ZsTiKnNBoGa-Mg_hlpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean and well managed",
"date": "2020-11-27T17:00:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the review William. We are proud of our facilities and team!",
"replyDate": "2021-06-23T00:06:39.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "232d3434-6673-4f50-b129-333d30b5bd6b",
"author": "Rose Bettio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFWMuvplJYOtCOCkgIkJJahTHEKSoNDrmgMw-PiOEgcWKzug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kinbridge Community Association would like to thank Tony & Amy for the generous donation of boxes for our Christmas Breakfast in a Box.\nThis year Kinbridge Community Association is providing the Christopher Champlain and Southwood neighborhoods with Breakfast in a Box.\nThe box will include pancake mix, syrup, cookie mix, hot chocolate, candy canes, craft supplies and a game.\nWe truly appreciate your support for our families.",
"date": "2020-11-19T15:12:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "You are so very welcome! Thanks for all that you do!",
"replyDate": "2021-06-23T00:06:39.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "191f1d08-3468-431b-8fe3-d2a83ceab6b1",
"author": "Fatima Patel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcznLZ4TIfcQ1d-mHbIHPAtYJqMgCp6_v0yEzl585_KzoEyFoctQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean secure and great drive in bay",
"date": "2020-11-11T13:52:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Glad you like our facility Fatima. Thanks for the review!",
"replyDate": "2021-06-23T00:06:39.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "4a6b0ab3-db42-4030-85d4-9af4c8f40be9",
"author": "Paul Mcmullen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLl1AiR4u-S8K1pNq109DjPXwY0OVgEesu6y1QU4Ag3SpBa8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-06T22:26:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "90d3160a-34b3-4992-912a-dd3ddc795ded",
"author": "Unknown User",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU29x_jU6aNurN4yN4zXf3pyDXXbXqTm0w3aGAFI6yUKXgdDYyJLQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-11-06T22:13:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi there. We are so sorry to hear about your experience. We cannot find any information about this situation and notice that you refer to Stormart, a company that does not seem to be in our region.
We are located in Cambridge, Ontario, Canada. Is it possible that your experience was with a different facility?",
"replyDate": "2021-06-23T00:06:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38a4e190-960c-47f4-9c21-beb3e81212e9",
"author": "Paul Spencer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXe62zFeWqPi372Mtp8wLM8ntDy6aPR8gMAdZdkx5FxsZI1lRc=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Nice facility...",
"date": "2020-09-29T21:51:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "141a9127-0656-4351-af8c-36eabee629ea",
"author": "T M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1zu-IH5L2_SHIbEXmNZptDjHvrhUI6jI1yFaDVj9un--sBA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I cant vouch for the storage business (though reviews look good).\n\nThe people however I can speak to. Someone employed here did something rather kind a few days ago and it really brightened my (and my family's) day.\n\nThank you stranger! You've inspired us.",
"date": "2020-08-26T03:54:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c8c16004-8f71-4cd8-825e-2a8dac409d32",
"author": "Sheena H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXt111dHWvgp6jGAns4aCcNNNOB7HFqG4qRJI56H8rkBRWtSQi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had such a great experience with the staff here on multiple occasions! Helpful with our moving date changes for our pod deliveries as well as helping with packing supplies we needed when we came into the store. Just great customer service!!",
"date": "2020-08-24T21:52:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d3a70ed4-a444-4135-ba30-e471b6bed963",
"author": "Julie Palmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUim6wa1NKRgGz5dRu4z3p7j_rKSxdwRmPS7PFHcdpFG4w-ZSuy=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2020-08-11T17:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fb82e527-91db-419c-9843-3d0966968b5b",
"author": "Jason Correia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVflvvPyOJqdU0PYgKQJzuw760NiZxg0mm3t4NelfgD3PvhA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good and clean storage",
"date": "2020-08-01T22:52:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "677435ad-30fa-440c-9f95-1da9ff27dfcb",
"author": "Elrey Botha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIREEg5ZllG-FYTkF8_64IAjxYnTWWd0p3QHBrBAojIZcdNsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I can only say good things about this place. The people that works here are AMAZING!! You can not ask for better customer service so helpful and try to help you. The units are really nice and clean and climate control and really secure. And their pricing are great. I wouls really recommend this place if you need to store something! Thank you for all yoir help!",
"date": "2020-04-16T12:31:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f32d6a02-94c7-46db-8b72-f9dc55ff8890",
"author": "Mark Cann-Dorey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD6U_lpMzfxOS48xvAloNr1UO9BrKBJCSuRVbhb4EoHE7YQOuTjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean and organized. Easy access and very secure facility. I was impressed",
"date": "2020-03-07T17:09:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c8334959-94eb-4e6d-8caa-1d6244b47e0d",
"author": "Ethan Bradshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJeC4yFyDqrYJBnFgI6wHvI-KOVu0-5Y8qpqgIcPr4WIqKdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-13T01:01:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ae7abec5-e981-4b4d-ac56-024540948d48",
"author": "Leo Sha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIZqUcfh5AkEFXqaoYCzCA_0Vdiwh4HrjXY17-3qKNDIx0sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-20T14:39:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "49f5b5e4-a49c-4be7-80c5-1e4ce2bfc8bf",
"author": "Alex Wendell Motors",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjc7YjlUaJjNO-ayLoTH3TJgdxyODGs7JSUTKdGzxp40YHyFPV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-11-26T15:34:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "22a07e23-1921-4c25-9795-cf5f07aecebe",
"author": "Sandra Diamond Scrubb-Andrew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLICMdso5H7ttcYk_qCK1ckM7700VxHedNnFke_Q9Qdy1NTpQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean facility",
"date": "2019-11-09T11:40:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "669119ff-f289-4a78-8696-dab20d69b751",
"author": "Carol PLESSIS-BELAIR",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXhOF2frK5uuJ_Zh6MQGozV99zU4fSrf5_QwUU2GKVed0eiw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-03T22:30:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b3b0712a-becf-4f51-a676-81a1d99138b2",
"author": "Tanya Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoy973bSyHQVIKq8BjrYzZ3GanetO2q0w61CFyr0DHgYW7tsc=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-09-16T04:29:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bd33cb60-e198-4b5b-ad17-261941fcb37c",
"author": "John Thai",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUUwJdnMp4KDQESrjA8xuhzE2oJbPID3xQYSxbUfbc4mBJk3eb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-08-21T04:44:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "22113b60-523c-479c-909d-fd98e8c46d0d",
"author": "Big D.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtcRLdSF-1VGdIA7_9LET17R9t1Khn2hj35iYttarNJtNRIcD3kbab=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-07-09T21:38:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f82b0d66-cc88-4643-8a39-8599a9a04679",
"author": "Matt McKenzie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlNhPyLIP8IbdtS3vNIQ-vOejmv7gHdscGlj0TQqgelFg6G_gw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very clean, temperature controlled. Very secure.",
"date": "2019-07-06T00:23:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "77d6d7d4-b10c-4761-abda-f9f8fc08625a",
"author": "Dilon Gein",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-zd44yfjas_Fzvi-v_YYN2YxFWpFcRSzZlaeuJp1OL2Aml7Uc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great for storage, bit priceer then others but for good reason. High quality building indoor storage with coded entry temperature control clean lots of cameras and best part drive in for those rainy days or big loads with carts easy for all types to use, first aid/meeting rooms on Upper level great place to use",
"date": "2019-06-16T08:43:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ca9c1bdf-bd42-41c9-a7d2-854f852e029d",
"author": "Dermot Cradden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX85XXiD4bKobH3FceJzvTpj3sFrtHLZjnHCZdj1W7AgmJ5i2A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-06-06T21:27:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8aa0bcc5-8dbd-4dca-97b3-8a5232e73028",
"author": "David Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4aIf1vswHAoF58XIw6M2wP19BMJUIcQ5mWonNol24ENFzGg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-06-06T17:03:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "22f78aed-5a67-41cc-9bc4-c8ee23154e19",
"author": "JP Callander",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEthaAiAeLPlSD0mBC3ztcrRudgoSBGx_N1eEPFs6JRmeE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, organized, friendly staff. Just fix the motion sensor light by my unit 😉",
"date": "2019-04-13T17:15:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5b037cec-7b90-459e-bc38-88a28526aff9",
"author": "Mallory Risto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFWWibEzGRJI23wlnizSPsu3kFgztj4ugZgUKCB5O66hERZBhTTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean, well maintained facility. Staff are knowledgeable and friendly, but closing at 5 on weekdays is quite inconvenient for daily workers.",
"date": "2019-02-07T20:08:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6d90b09d-3629-4180-a13f-8910308475f5",
"author": "Ryan Mahood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkSV6XYefRiCJvIne9JkFDg4emKCKfgUbfssoyR9g0t9piH5dx=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Conveniently located.",
"date": "2018-10-30T15:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3f9f1905-834e-47b9-a684-2351930f0f88",
"author": "FREEDOM33",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNVGpaDrsP3ZZpVPtKp8JkeXC-DkQFHiwUw9OGtGTb6UJIBQwq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "i have had a storage unit there since 2008 .... its clean, staff are very helpful, and fairly priced",
"date": "2018-10-04T14:42:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1d6592c5-1402-4313-9564-ef154d6f3b14",
"author": "Tony Jaegers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhd4tdZWNjG08iEn5fyxSc1PRC6PrsY0Ea71YI5bwTmcqNiEBslA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love the service here",
"date": "2018-08-11T23:42:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4f804140-b3d4-43d5-a8e5-9b1701f07924",
"author": "Denise La Croix",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3tbQb5_Z6YImOTMkr4TNmtx8lH8zCFUjennziJIvZfHMXW_s=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's Clean the People are cool and the storage units are awesome THANK YOU",
"date": "2018-05-30T18:48:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Denise, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! It was a pleasure to serve you. - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:47.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d21a6e07-de0c-4a24-a7f3-fbc5b2e3b840",
"author": "Tony Di Marco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy1ExDZsE5bqJ3GgfTwN7NDwuJhvhNoKRn6ShwdUJA_3DewXY-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "On a personal level , I wouldn't have storage anywhere else.",
"date": "2018-05-01T18:28:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Tony, Thanks for the great review! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future. - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "448e80b4-f224-40a6-ae87-2bcb38584d56",
"author": "Sam Frank",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXyfc8tsTNkiHeL5oRpZspzeMjV1R01Kyke6MRc7nZLr2g3A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place",
"date": "2018-02-26T10:10:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sam, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you. - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a7ac60a-9fa6-4729-acb9-317802954a60",
"author": "Safwaan Patel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrb_H-DpKYBsrBnM0wLDJIC-ObGACeISRwXO-0hJzruLUTBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice place",
"date": "2018-02-23T22:02:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Safwaan, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time! - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2524238f-e77b-4391-b525-1e487090a864",
"author": "Sheri-Lynn Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvTV0g3LwDQdiXzrMhOE9CHIgg2e0jmDdJ3bngNHHDjpgwNcUC=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-02-15T15:11:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sheri-Lynn, Thanks for the great review! We love that you had such a great experience! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "661fd1c0-54bf-47c7-9ec0-524ff335ee6d",
"author": "Noreen Carbino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzk4JrmlOmNvc9hiXdf0SLQT8RkbE_WoKvQLWqOl9lgxg4mjKM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-11-03T21:44:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Noreen, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a3be6fa-c705-4cca-a775-5f64e3af7b9a",
"author": "Softdev Nix",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJS09nEa0ynLNnSrv-K8duk4KJhKdODrsYCjerjv-JaqQ35Qw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-10-30T15:08:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime! - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2edb6521-fc68-4dd8-a163-10320f712995",
"author": "The Botanical Parlor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0fHj5qGOxf1L-Ha3g-Q1GvRZSZ6XE_UvZ9M6muSXAaRrSkQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2017-08-31T01:40:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear The, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. We're here for you anytime! - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ae2c850-24e3-4d3b-af83-8038ee5b76d4",
"author": "Bruce Halstead",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV59oq0_nagURvVIs-hAQchRsK2bYTFj_13SclDR2b6DyyT1WjS=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good service friendly people good prices",
"date": "2017-08-08T17:19:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bruce, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon! - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "213df00c-6e7d-48da-b53c-1c99be8b8480",
"author": "Eric H.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDVkS3MJT6spvn2c8iglVWS1IOk-FCwzRABqD9w5Zis8omy5u2hg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2017-08-06T11:41:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Eric, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon! - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a45f807f-ad8b-4748-a3b4-a6ae2837f965",
"author": "David Lenoir",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVR1gN6NBXPEu-gUbCBkkXix1iG-u7YdRxFc2Kg-irPmcA42Vt8GQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Climate contolled and pest free. I've never had any problems with my belongings being stored here plus reasonable rates",
"date": "2017-07-30T00:55:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear David, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b42afa0a-1f98-49fc-982f-d45dd0f483c1",
"author": "Sarah Townsend",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNZi1GQQEX3-vcj0-DcM1WukKTqdjfndtrjSL1uiRojOABkw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very secure and safe. People that work there were very kind and helpful.",
"date": "2017-04-29T18:04:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sarah, Thanks for the kind words! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. It was a pleasure to serve you. - Main Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3c71ee99-a710-4473-ac90-5bc94b2fabf6",
"author": "Joel Burgess",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu4Xi2ZsRBxwwBPuBoWIq2kUvqtDns1bpk8GzAIA6Ms9QN8GTS=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2016-12-26T21:43:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Joel, We appreciate the time you took to give us such a great rating! Please reach out to us with any additional questions or comments! See you soon! Mini Mall Storage",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f845163a-3c91-4004-9039-62d0b377840d",
"author": "Justin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJXcu_GtR2vHQM6iZjW3Z4ju1JLwWQ6MSJuWYuHPrcFib57wemRg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Their storage options are a little pricey but I find it worth the money since the building is pretty well kept and the staff are nice",
"date": "2016-12-09T18:59:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Justin, Thank you for taking the time to share your experience. As always, our team is looking forward to your next visit. It was a pleasure to serve you. Mini Mall Storage Franklin South",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "29f15f54-f95e-4632-a2ff-f565b097b415",
"author": "T K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9GxIIfBRn3w0EvuJCOsjTJdzdpp2TgZwQZEyN3E90TCL50w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2016-10-19T22:42:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Amjad, We are grateful and appreciate the time you took to leave your review. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon. Mini Mall Storage - Franklin South",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c36f011a-532c-40d9-93de-f5b80e862279",
"author": "Michael Pereira",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUolPyb_RbyZ1G9jg99KxtbkBsfceDfvg_CXj__dCBpFu9Ukm7Njg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean storage units.",
"date": "2016-08-08T01:39:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michael, Thank you for the awesome feedback. As always, our team is looking forward to your next visit. We're here for you anytime! - Mini Mall Storage Franklin South",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7abd77bf-7ca6-4eea-a357-24d3117bc9aa",
"author": "Alex Siuda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxHx2daTTHdXyFU4ZW51AO0XragE2jp4AvuzAff_5mNMMeD2-tJA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always clean and email me the bill and receipt on the same day every month.",
"date": "2016-01-13T05:29:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alex, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We're here for you anytime! - Mini Mall Storage - Franklin South",
"replyDate": "2023-06-23T00:06:52.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
}
]
}