{
"summary": {
"average": 4.6,
"total": 377,
"distribution": {
"1": 24,
"2": 4,
"3": 5,
"4": 16,
"5": 328
}
},
"reviews": [
{
"id": "03c740e5-9ef0-4810-a26b-6e43003969fe",
"author": "dan ross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbX0zEzUd6BcepdutGbyhEb09EYVIJNvEj_YxoKaAsYCrbzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people to deal with! Christina and Alias were great!",
"date": "2026-06-22T14:42:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c26a56ba-0ec3-4f66-9f7f-5de1d1861252",
"author": "mark ernewein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvGuWNor24xP3DPFETjh0f11nvhUc-kSMFSVqBTY-DnAns1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The team was very helpful and attentive. Conni was always cheerful and quick to resolve any issues.Will recommend to my friends",
"date": "2026-06-22T11:09:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f25ee512-a304-4155-a7bc-a9243f71940f",
"author": "Shonell C.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRVvwnJJPmQS_mk7979EQ3LeyG-X3L-dMorRlVOVd409ENx8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to thank Connie and the impeccable team at mini mall for their exceptional customer service. From the time I signed up for this company it has been nothing but an amazing experience. This is not just another storage company, they value each and every single one of their customers with the focus being on ensuring that you are ok and your items are safe. They lead with a heart unlike other companies they keep their word and if you run into an issue, they resolve it immediately. They are so professional, go above and beyond, and do whatever they can to make sure that you know you’re not just another customer to them. You are a part of the mini Mall family. I am proud to be a customer. Grateful to be a part of such a beautiful company and honoured that someone as amazing as Connie - truly cares so much about us as customers and are determined to give us the best customer service I’ve ever experienced in my life. If you’re thinking of signing up, please don’t hesitate sign up right now. I promise you - you won’t regret it.",
"date": "2026-06-21T13:55:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shonell! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-22T17:39:22.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "afbe9c6f-eb54-4c28-a5c1-67cbc73ac39d",
"author": "Maureen Amoroso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKf6gI6EJj37BesP5W899mQJwqtGq8uJb6dtp2sL327nwXkXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented a unit here for about 6-7 months, and my moving in and out experience here was truly exceptional. I didn’t have to stress about getting charged on the moving out day, and it was easy to get a hold of the front desk regarding when I want to move out. The storage itself is clean, as well as the surrounding area. It’s also very helpful that they have a donation bin near their office.\n\nPrice is very good as well and they are very transparent with the charges, and any increase that takes place after the promotion period ends.\n\nI didn’t get the chance to get the names of the ladies at the front desk so i’d love to give them a shoutout here. They have been really helpful, friendly, and very bubbly.\n\n100% would recommend this storage place to whoever needs one.",
"date": "2026-06-20T19:14:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Maureen,
Thank you for sharing your wonderful experience with us. We are thrilled to hear that your move-in and move-out process was smooth and that our team, especially the front desk staff, made a positive impression on you. Your commendation of our facility's cleanliness and transparency in pricing is greatly appreciated and helps us maintain high standards. We look forward to welcoming you back in the future!
",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5025e5f3-5381-4bf0-90a8-e9a2cf1c5787",
"author": "Matt Cheesbrough",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyHBhLsPhPxIVq3D1FSff2YEn_1_SCRex8TKDAC3UNIKCshQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely love this facility. By far the best storage I’ve ever had. The woman who set up my storage unit, Conni I think her name was. She was absolutely fantastic. Very friendly and knowledgeable. Highly recommend mini mall storage in St. Albert!!!",
"date": "2026-06-20T02:14:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "82bc394c-9969-4b69-bdd3-540289184cd6",
"author": "Arianna Cheesbrough",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWe9LKx8HC7wZjtIt3tOdp7KAmcu47xp2lhFrcGtZppYD7ajGHs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-20T01:32:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-06-21T17:44:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f12b4f7-969f-4aaf-a2ba-3cc3520ecc1e",
"author": "Dean Schnellback",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqSHJZ8b8Ft7Q2BwLlp71PI9hri7d_KkLbGCPrqQDDL4Skyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Conni Smith was very knowledgeable and did a really good job explaining all the pricing and sizes of units. She made the experience very simple and easy to understand what you get and how much the pricing is. Recommend dealing with her welcoming appearance and listens.",
"date": "2026-06-19T23:14:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "72f249ae-8b19-42c5-a8ed-1648007b16e1",
"author": "Corinne Tillotson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdNEuOpeoxpyErDuxIR2x8_rXeHKT72qXhZOEvV1HhlOkRWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service, friendly and detail oriented. Professional and positive experience. Conni was absolutely Wonderful to work with. I would highly recommend using this company.",
"date": "2026-06-19T22:48:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0750db8a-3719-4f64-8dd5-37293799ae6a",
"author": "Bob Marley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLesvWz0APB-BTmMcTuITdbbYirfjEpenyu54s2xEHYvD1k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff and great service, particularly Conni in the office. She patiently answered all our questions, gave us a tour, and was very accommodating!",
"date": "2026-06-08T22:09:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-15T17:44:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78aef1f0-5873-4408-8c67-b6717b25e93c",
"author": "Raeleen York",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFaUmtycnjvHm-OmyCv3dXgsp_j8ayAy_oVcmXqs1aWNsgnruS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage place ever very kind lady up front named Christine she was very helpful and very easy going",
"date": "2026-06-06T20:45:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-08T17:44:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c18034c-cd31-47ca-85e3-a0d227abcbd4",
"author": "Lynne Finch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYfmLvOLT9tnHYygwpwHlpcneMuGvWet4YxhUOB-nmM2lbUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent Service. Connie was a delight to deal with and made our rental experience positive.",
"date": "2026-06-04T13:19:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lynne! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-08T17:44:22.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d165b0db-06ba-4278-8d8f-a9a0934227fb",
"author": "Leah Black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1IpbqHbpxu2xlcQMrAawcWMkuBwzH7GqC_JBRmhXZuv6O_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at this property are so helpful and friendly. The facility was clean and very well maintained. I would reccommend this company to anyone looking for secure storage!",
"date": "2026-06-03T16:20:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leah,
Thank you for your delightful review! We are thrilled to hear that our staff’s helpfulness and friendliness, as well as the cleanliness and maintenance of the facility, met your expectations. Your recommendation means a lot to us and helps us continue to provide exceptional service. We look forward to welcoming you back in the future!
",
"replyDate": "2026-06-08T17:44:22.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "99066700-8a41-4a0f-af0f-865c23a745ae",
"author": "Kyle Carriere",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUaoQrTM6G3II5cDWvF2V_RJyLB97XAN6keEllvIlnqU0Ybjk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic location, I was out of town and a situation arose. They helped me out greatly with friendly and efficient service! Definitely recommend this location.",
"date": "2026-06-02T15:53:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kyle,
Thank you for sharing your wonderful experience with us! We're delighted to hear that our team provided friendly and efficient service when you needed it. Your recommendation is highly appreciated, and we look forward to welcoming you back soon.
",
"replyDate": "2026-06-08T17:44:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "64f847ff-ab42-4171-911b-5101d3d33c18",
"author": "Riki Buettner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcQvVsxohpPsjzXy6eNG60CVwlQnS2hAAwDPUtWJDKg611rQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-27T19:39:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-06-01T17:44:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b44c822-7028-4c54-84fc-9e1f3d1f4e1c",
"author": "Chelsea Sloan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvl8Of_tIiQK32ItY8aVCUpubkC9h1L_sVD6i5d6SQu9vYGQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Can't recommend this place enough. Never had any issues. The front office workers are always so friendly and helpful! Might need another storage unit down the road at some point and it'll definitely be this place! Thank you for keeping my stuff and my brothers stuff safe.",
"date": "2026-05-08T18:56:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chelsea,
Thank you so much for your wonderful review! We are thrilled to hear that our team has consistently provided you with friendly and helpful service. Your trust in us and the safety of your belongings means a lot, and we're delighted to know you'll consider us for future storage needs. We look forward to assisting you again!
",
"replyDate": "2026-05-22T17:44:22.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d9bc7b69-a747-4eab-b7bd-07adf95f0715",
"author": "Patti Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjriYDMkTUZY5w6bD3ax1yPavAR_N9QOHGQwf_awmz1Ghjf4gKRw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Stellar service from Connie! She helped us downsize our unit to suit our changing needs and was so great in steering us into something that suited our budget. We love Mini Mall Mall Storage, St. Albert! :)",
"date": "2026-05-06T22:57:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patti,
Thank you for your kind words. We're delighted that Connie was able to assist you in finding the perfect storage solution to match your needs. Your satisfaction is important to us, and we look forward to continuing to serve you at Mini Mall Storage!
",
"replyDate": "2026-05-22T17:44:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1720596c-842f-46b4-9a02-e526dae9d98b",
"author": "Oleksii Frolov",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLitEydauOaGV2DRLymMlsSDmLP9PKXAn5_7cAlRNTgrPvs3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-04-30T22:30:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Oleksii,
Thank you for your wonderful feedback about our excellent service. We are thrilled to know you had a great experience with us. Your kind words inspire us to continue delivering the best service possible. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-22T17:44:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1c645f2-c1c5-434d-9132-5d1d0f15a3ea",
"author": "K M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ_kFEoUDjC15BlqsdjD0Dvqko7Z1mGH_Y_pJtZSwtQ6Fhx24=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Fast and friendly!",
"date": "2026-04-25T21:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback about our service. Your positive experience motivates us to continually provide the best service possible. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-22T17:44:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce1f5885-2d2b-4435-b824-2f77b061e1fd",
"author": "Katharine Hansen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbtkC1dCMVa7BnyxtYJUkZZeU8HCwOLpkYXCJf9yLCw47-bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really enjoyed all our phone conversations and booking our storage with Christina and Connie at mini mall storage. They were cheerful and tuneful at times! (Singing 😊), very helpful, and thorough with explaining costs and how it all worked. Connie showed us our unit, gave us all possibilities of upgrading to heated in the winter, and gave great storage advice. Mostly I felt they were both very honest and authentic and I feel relaxed and glad we found and chose Minimall! U can tell they really love their job!!",
"date": "2026-04-25T18:19:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Katharine,
Thank you for sharing your wonderful experience with Christina and Connie at Mini Mall Storage. We're delighted to hear how their cheerful and thorough service left such a positive impression on you. Your feedback about their honesty and dedication to their work truly motivates us to maintain our high standards.
We look forward to welcoming you back anytime!
",
"replyDate": "2026-04-22T17:44:22.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "85133da1-4cca-443a-aba2-79e8f7a4cf2f",
"author": "Jackie Truong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKk4OHgaFgHmYOyAF7GXZwZrpwALh6IsjmBMZrJXv7c456eg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-04-15T13:28:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-04-22T17:45:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf9b58d7-9696-4ec6-963b-26991e1b338e",
"author": "Terrain Titans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3_w32BAHwScgJWPVgTIS-HmxnUIppNILQDzQgvfpXt2xN6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an incredible experience with this storage facility! Staff is very nice, extremely helpful! I will be using them in the future.",
"date": "2026-04-14T18:24:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review! We're thrilled to hear that you had such an incredible experience with Mini Mall Storage in St.Albert and that our team was able to assist you. We look forward to serving you again in the future.
",
"replyDate": "2026-04-22T17:45:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2df60753-7e91-4e88-ae97-54a677e1b003",
"author": "Phil Pinon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwd4j_ewt-11W2MALEpiXCVZXUHUHduq7IqaAxibuK2BE4fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, with lots of options and great prices. Definitely recommend.",
"date": "2026-04-11T21:38:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Phil,
Thank you for your wonderful review! Your recommendation truly means a lot to us. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-22T17:45:36.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c090066d-450c-4d65-9412-dd79280a35ca",
"author": "Alexandra Tustin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvzG3X6Qb7zMw4VgSUocZPgOTs9GVLG40NeAgbRa9GRylqC2mH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stopped in for boxes, Louis and Connie were exceptional, fantastic customer service and the lip balm is great!!!",
"date": "2026-04-03T23:53:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alexandra,
Thank you so much for your wonderful feedback! We're thrilled to hear that Louis and Connie provided exceptional customer service during your visit and that you enjoyed the lip balm. Your kind words motivate us to continue delivering great experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-22T17:45:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a57196dd-6416-4fa8-8b0d-7bf6dc9d0f08",
"author": "Lyle Zoethout",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-jIC37eiKjUxWM9kfgFZAJA1_6CKGvZ8N7EV-93sSFOHu_g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rented a U-Haul and met Christina (I hope I spelt this correctly). The move didn't go well but the service I received thru Mini Mall Storage and Christina was exceptional. They/She run's a tight ship and I'm grateful for the lack of hassle. My interaction with her was probably the only thing that went well that day. Very pleased with that level of customer service.\n\nCheers,",
"date": "2026-03-31T23:07:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lyle,
Thank you for your kind words about your recent experience with Christina at Mini Mall Storage. We're delighted to hear that her exceptional service helped make your move a bit smoother. Your feedback is invaluable to us and highlights the importance of excellent customer service. We hope to serve you again in the future with the same dedication.
",
"replyDate": "2026-04-22T17:45:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e90078b-191b-4370-9bb2-094c465b17bd",
"author": "Ryan Hierlmeier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIX9Oy5n-tOw67ggjtcX_s_7G4DNuuqFgD8rx9-GPonvta1fg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great option for Storage. Manager was excellent to deal with. Will use again in the future.",
"date": "2026-03-23T22:08:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ryan,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience. Your feedback is invaluable and helps us continually improve our service. We look forward to serving you again in the future!
",
"replyDate": "2026-04-22T17:45:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6a0a4352-5f79-4bd0-bce6-1d9c4017de93",
"author": "1dalenelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBZrnciZbGS-B4nyCfE9xZ0GiXREuGA7yZsCt7yWh7s5qj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy. Great service. Would reccomend to anyone whos considering renting a unit.",
"date": "2026-03-07T00:02:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're thrilled to hear you found renting with Mini Mall Storage quick and easy, and that you would recommend us to others. Your feedback is invaluable in helping us maintain and improve the quality of our services. We look forward to serving you again in the future!
",
"replyDate": "2026-03-22T17:45:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c30d8fc7-aa08-479d-8d36-bfafb8253447",
"author": "Shae-lyn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmS5lKjhuJfG9kcNKnnuIxQGSaXa3idsZSlJu3Un0Scnn6nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been dealing with Mini Mall storage for years. The units are clean and the grounds maintenance is kept up to permit year round access. The staff at the desk are polite and helpful, always willing to help solve a problem. It's been a good experience.",
"date": "2026-03-03T00:17:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shae-lyn,
Thank you for your wonderful review and for being a loyal customer for so many years! Your feedback is invaluable in helping us maintain and improve our services. We look forward to continuing to serve you in the future!
",
"replyDate": "2026-03-22T17:45:36.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "4c757b8f-e71b-4c2c-a6a1-22bb6de0fe7b",
"author": "Olivia Lovegrove",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYpM_mSPYRYNLz56IPWzvLwJOLyZ3G9A7sMnM7khPAicSOqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service!!",
"date": "2026-02-20T22:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Olivia,
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with our service. Your feedback is incredibly valuable to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-03-22T17:45:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "888b4240-95eb-4493-bd52-ba266ff28f9d",
"author": "Minh Truong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5nJjuXAD9y6fbKonTuqF7UpebN_16Wo6jSpHm49Xn_G2BFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best experience at this place",
"date": "2026-02-13T20:00:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Minh,
Thank you for sharing your enthusiasm about your experience with us! Your feedback is invaluable as it helps us continue to deliver exceptional service. We look forward to welcoming you back again soon!
",
"replyDate": "2026-02-22T17:45:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b5837138-895b-4db3-97f4-d8a5a99456e2",
"author": "Enock Waulu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfUtl4Z6PnzSV3dKlMLH52Me4nWongNUqJv_JjNyXhEP7uhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice location, wonderful people !",
"date": "2026-02-11T23:41:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Enock,
Thank you for your kind words! We're thrilled to hear that you enjoyed our location and found our team wonderful. Your feedback inspires us to continue providing excellent experiences for our guests.
We look forward to welcoming you back soon!
",
"replyDate": "2026-02-22T17:45:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8363bc0-6685-4fa5-bfd0-93fab7eef7b3",
"author": "Josh McCormack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMeoFIOfng4aORftjht8Qa6Hqxo70cE41FErmcEpahlp1Q_tc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and friendly staff.",
"date": "2026-02-10T22:56:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Josh,
Thank you for your kind words about our team in St.Albert! We are delighted to hear that their helpfulness and friendliness made a positive impression on you. Your feedback is invaluable in motivating us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-02-22T17:45:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "67a1fe87-c9b2-4d8e-b7bb-76fa04b3ba31",
"author": "Kathy Surmon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGT_tZmLR7FEDHtV1jCefxoJbs-1Af78b6tSWcwi4Gdyz0yQ9lmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy rental process. All policies explained in detail. Office staff (Connie) very pleasant to deal with.",
"date": "2026-02-09T23:22:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kathy,
Thank you for your wonderful review! We're thrilled to hear that you found the rental process easy and that Connie provided pleasant service. Your feedback helps us continue to improve our services. We look forward to seeing you again soon!
",
"replyDate": "2026-02-22T17:45:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4e6e01aa-2a96-4429-8f09-75b8cbf6575a",
"author": "Warren Ference",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBZhKaNulnBUQJOOztX9DjUuVugvEvRQ6fvljMJ7lt18NlqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, Christina and Conni were very helpful and very nice to deal with! I would recommend Mini Mall Storage to anybody.",
"date": "2026-02-07T23:19:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Warren,
Thank you for sharing your wonderful experience with us. We’re thrilled to hear that Christina and Conni provided helpful and friendly service. Your recommendation means a lot to us and will surely inspire our team to continue delivering excellent service.
We look forward to serving you again in the future!
",
"replyDate": "2026-02-22T17:45:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a63f5d05-a478-475b-b5e7-1555b675e4a9",
"author": "Ram Rowsell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9IHYloS2VHj6WP03zBWr_kYfHb6ms88_sIchR6MC534J3eXi9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The service, the price, and the facility are top notch. A great heated unit for my Camaro!\nThank you Christina, for all your help!",
"date": "2026-01-24T23:40:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ram,
Thank you for your wonderful review! We are delighted to hear that you found our service, pricing, and facilities excellent, and that the heated unit for your Camaro met your expectations. Your feedback is invaluable to us and helps us ensure our customers receive the best experience possible. We look forward to welcoming you back soon!
",
"replyDate": "2026-02-22T17:45:36.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "009a070b-3922-4e65-9ed2-390a41e498d3",
"author": "Anna alejo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc4cCrrzgYjY31ulB9ErC-j-1G-br6d8bc75BkB8pCsfAy-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff are friendly and accomodating. Only the storage unit itself it seems like did not clean thoroughly by the previous occupant/renter.It wasn’t that bad except if you are not a fan of spider web.",
"date": "2026-01-19T20:27:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Anna, Thanks for the great review! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:45:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "neutral"
},
{
"id": "37ceb98f-8b65-4400-ad49-6ab71fb7b327",
"author": "Krystal McCarthy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtou85mkamlYXAs3vyOdVjXGDuYGYXe2AL66s-aS5A31-meqJk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to deal with !",
"date": "2026-01-19T19:21:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Krystal,
Thank you for your wonderful feedback! Your experience is very important to us, and we look forward to assisting you again soon.
",
"replyDate": "2026-01-22T17:45:36.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c87e571f-d6c5-4d89-a8c0-19663af6e35c",
"author": "Seth Mack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8IiV4QyZwXabdNhz9FDVui4JkZAoTZltCss6lHao7lFkF-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Above and beyond experience. Front desk workers are amazing. Definitely recommend",
"date": "2026-01-18T00:00:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Seth,
Thank you so much for your wonderful review! We're thrilled to hear that you had an above and beyond experience and that our team in St. Albert made such a positive impression. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
",
"replyDate": "2026-01-22T17:45:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fea4fd79-9163-4d9e-9c8f-bb9cc6b8edc2",
"author": "Albert AlRaafat",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU0adj1zqemA-N7Yg32c_8HaaE62Z1hK77kJewmtgsKeAzQA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Conni & Christina did a great job! And they so friendly and so nice ladies. Highly recommend",
"date": "2026-01-14T20:49:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ali, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2024-06-22T17:45:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "53839908-775d-40d9-aa32-d4df4a360d19",
"author": "Luminița Mustata",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWOt7ef2trQaWXL7Y4gOx61b9lnjM5DqQhVLAGcXksQHxDEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-13T22:23:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-01-22T17:45:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3d10a3a-20e8-4944-be4e-b0bb1c9c1dcb",
"author": "Dee Delores",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRk-vnP9iOzWtu5dWKaywQ9esnMLTUJP7TmMuLta-2PpiAI1E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been renting from mini mall storage since july2025, there online service was very convenient . Even with a little hiccup there customer support was very positive and had answers for us . With our for what seems like forever never enough space they were more then generous and professional.",
"date": "2026-01-12T22:50:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dee,
Thank you for your wonderful feedback! We're thrilled to hear that our online service has been convenient for you and that our team could assist you positively. Your comments about our generosity and professionalism are greatly appreciated, and we are glad to continue supporting your storage needs.
We look forward to serving you for many more years to come.
",
"replyDate": "2026-01-22T17:49:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "49044a82-8950-4d87-bc81-43b31498d4b8",
"author": "Kevin “Revenge2005”",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoOwuLI2wuQu7VQYRo0Pw18E12TuYFoN-4MfFZ1zRv0Qv3oR2r=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Setup online was relatively easy, office staff are very prompt with follow-up over the phone, and Connie was great help!",
"date": "2026-01-10T19:31:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kevin,
Thank you for sharing your positive experience! We're delighted to hear that the online setup was smooth and that our team provided prompt assistance. It's wonderful to know that Connie was a great help. Your feedback is invaluable in maintaining our high standards of service. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-22T17:49:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "734682af-d790-4948-952f-f6ca39155c26",
"author": "Roland Fotty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjkPW36wDcaUcaCkscCr4v93WEzDd9rMIjoE3SnhFuMCFNEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff are very helpful and excellent in all respects.",
"date": "2026-01-10T00:53:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Roland,
Thank you for your kind words about our staff. We are delighted to hear that you found them helpful and excellent in every aspect. Your feedback is invaluable as it helps us maintain our high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-22T17:49:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb809130-467e-49f1-bdba-0ce5253a874a",
"author": "boyd9988",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLhrzjWVXiFG7hAeqsGpHXHqIXz_FxqiDysvyX7qWhToEuRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christina and staff were very friendly, with a secure storing site.",
"date": "2026-01-09T16:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about our Mini Mall Storage team in St.Albert! We're delighted to hear that you found our storage units secure and our staff friendly. Your feedback reinforces our commitment to providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-22T17:49:57.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0d4b1dbf-a17e-46aa-b1bd-9c0e2304f103",
"author": "Firomsa Aliye",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-6XrIkz_rD4n36HGuGPIf1u8HMyfmI3iauwy2cFgtVNkZE_X7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service I recommend to come here for to keep your staff safely",
"date": "2026-01-07T20:46:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Firomsa,
Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience and felt our service ensures safety. Your recommendation means a lot to us, and it helps us continue to improve. We look forward to welcoming you back soon.
",
"replyDate": "2026-01-22T17:49:57.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "161986b2-89e8-4bc3-87eb-839d06fa16a3",
"author": "Irene Klyne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEsvU7JeZObkOYf6W50SZjelwuoWBUpPjFtqTJI_TrArGT7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-06T21:25:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-01-22T17:49:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8599d482-1b54-4fe6-842f-a8ee3d1ad223",
"author": "Hadi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsMQxWCgHzG-N95CaxIPr96cS4ujTWwRxhKTr5fxhV90aglg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a good experience with this storage facility. Elias was helpful and straightforward during the move-out process and answered all my questions clearly. The unit was clean and communication was easy. Overall, a smooth experience.",
"date": "2026-01-02T20:32:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hadi,
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our great service and found our staff friendly. Your recommendation of Mini Mall Storage in St. Albert is highly appreciated. We look forward to serving you again in the future!
",
"replyDate": "2025-10-22T17:49:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "31d1ae75-bc10-4245-8b2c-d69ff6512f40",
"author": "Alyssa Laurent",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYRXV9T5VvVXEhOHCj6QTNFoSi88LD4IPJ1CXmwEc26OLzS7fU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service!!!",
"date": "2025-12-30T22:01:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alyssa,
Thank you so much for your kind words about our customer service! We are thrilled to hear that you had such a positive experience. Your feedback is invaluable to us in maintaining our high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-22T17:49:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99e204ab-a31d-4e02-baa2-c7cfb8117232",
"author": "Brad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx9GkcCBvDJvxQ6EHaXrq5O_k9K12bhcQioy9eaTMaVvHbw0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very fun and knowledgeable staff. Organized safe and friendly environment.\nEasy access.",
"date": "2025-12-17T23:06:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brad,
Thank you for the wonderful review! We're thrilled to hear that you found our team fun and knowledgeable, and that you enjoyed the organized and friendly environment. Your feedback encourages us to continue delivering a great experience for our guests.
We hope to welcome you back soon!
",
"replyDate": "2025-12-22T17:49:57.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3bc4fc7d-0354-40eb-9b84-bc7a83f3f73c",
"author": "Tylor McLeay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI126qa4R923Vc_awFKofl_O7DyVPSZstJMilmQ5jDe4YKAVg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-12-14T04:23:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tylor,
Thank you for rating us! We appreciate your review and are always looking for ways to improve our services. We hope to welcome you back soon!
",
"replyDate": "2025-12-22T17:49:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8aea904-f39d-4d9f-847e-626716ce2d7e",
"author": "Susan Grisenthwaite",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIz8V_GxZUzjwlmc6ES4D4917uyeraAdnMxKPkzr35fVttmgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is great and very accessible!",
"date": "2025-12-02T00:43:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Susan,
Thank you for your wonderful review! We're delighted that our team's accessibility and great service enhanced your experience. Your feedback encourages us to continue providing exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-22T17:49:57.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "814041d4-1580-4993-95f1-02667fd8380e",
"author": "Shawn Locke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKw32hShRG30ACrHLYI_5tE6YmhEd9Ej1IhrUFYU_h3wlFDRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys are an absolute pleasure to deal with and made everything super easy. Highly recommend!!",
"date": "2025-11-25T22:06:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shawn,
Thank you for your wonderful feedback! We're delighted to hear that our St. Albert team made everything easy and enjoyable for you. Your recommendation means a lot to us, and we look forward to serving you again soon.
",
"replyDate": "2025-12-22T17:49:57.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0f53dae5-5caa-486f-821c-df7ba210393e",
"author": "Glenn Grammer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9NG3XuEyLAEXAtpBK9zv0mKop25AcjW4wjgX3C0Q0FpiQ-A7x=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Got a good price and the facility was easy to get to. The office staff were all amazing and friendly. Overall a great experience.",
"date": "2025-11-25T20:20:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Glenn,
Thank you for your delightful review! We're thrilled to hear that you enjoyed our convenient location and our team showed you an enjoyable storage experience. Your feedback is invaluable in helping us maintain high service standards.
We look forward to welcoming you back soon!
",
"replyDate": "2025-12-22T17:49:57.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "76e9be3c-5b50-40ad-b58f-404c19f4ed4a",
"author": "Garet Gagne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMTMmbMF2-xpgnLyetPuKnX4RoP8KeYn2HGBwFWZdn43mRUSec=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service from Connie and the property manager fella. Secure gates, great simple storage. And no random price increases.",
"date": "2025-11-20T22:56:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Garet,
Thank you for your kind words! Your feedback is invaluable to us and helps ensure we continue offering the best service possible. We look forward to welcoming you back in the future!
",
"replyDate": "2025-11-22T17:49:57.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8292d47e-6987-47d6-8414-e1514336195c",
"author": "steven crumb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSDXb6N1lkjmPX-FU9vuIp_lCEcxVxzYqHACfCsX8bn5kZ6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and professional office staff.\nGood prices, unit was spotless.\nExactly what I needed.",
"date": "2025-11-19T01:48:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Steven,
Thank you for your positive feedback! We're delighted to hear that our team's friendliness and professionalism, along with our clean units and competitive prices, met your expectations. We're thrilled we could provide exactly what you needed and look forward to serving you again.
Best regards.
",
"replyDate": "2025-11-22T17:49:57.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b664c8b9-d454-4a1f-91ff-8bb93e4a9d75",
"author": "Robert Harker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvYD5lqSjqG_GJL8WcyE3jZs42SaVVjHSLTvHxztrwspSGow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing people very kind and very helpful !",
"date": "2025-11-18T22:57:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert,
Thank you for your wonderful feedback about our amazing and kind team! We're thrilled to hear that you found our staff helpful. Your kind words encourage us to continue delivering exceptional service. We look forward to welcoming you back soon.
",
"replyDate": "2025-11-22T17:49:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18882350-9f9d-4f29-ad18-89a36d782da6",
"author": "Kelly Boutilier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXoNpr0GbPoshaJ5qIxFqi1pFzLjKiYXojUVP0jBB8g5R6kQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, extremely friendly.\nProfessional staff easily accessible units, reasonably priced, convenient location.",
"date": "2025-11-10T15:11:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelly,
Thank you for your wonderful feedback! We're delighted to hear that you found our staff professional and our location convenient. Your kind words motivate us to continue delivering exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-22T17:49:57.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "fbcdc2c0-419c-4a3b-a2f6-e0aa81b09b63",
"author": "Franklin Reynaldo Peralta Almonte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5gx7a8Tw2oHKsRVRlnId6RcqoYrTTr2nsJO8kIcp_PGsdBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-10T13:36:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Franklin,
Thank you for giving us a 5-star rating! We appreciate your support and are delighted to know you had a positive experience. Your feedback is invaluable in helping us continually improve our services.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-22T17:49:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73f214cf-97e9-4cf1-a8d3-172f86c5b257",
"author": "Dan Coty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeeHCfmxmLpCBWZqbgsF6m9V6OA-a_EMKvvi6awfM2pSFcbSKi=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good all around.",
"date": "2025-11-08T22:28:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dan,
Thank you for sharing your positive feedback with us. We're delighted to know that you had a good experience all around. Your input helps us continually improve our services. We look forward to welcoming you back soon.
",
"replyDate": "2025-11-22T17:49:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c48043ec-00a8-4425-9d76-eea4496d0c01",
"author": "Devinder Jassar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLo3OHJFDk8M_25-lLkutkNYalrj1cZ3ykKorgow6Phg3GgJg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I use Mini Mall Storage for my storage needs, and I’m really happy with their service! The staff are very polite and helpful. I spoke with Connie, and she was amazing — she helped me find the perfect storage room and gave me a great deal that fit my needs. Their customer service is excellent! I highly recommend Mini Mall Storage — it’s the best storage place in St. Albert and all of Edmonton!",
"date": "2025-11-08T20:17:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Devinder,
Thank you for sharing your wonderful experience with Mini Mall Storage! We're thrilled to hear that Connie and our team provided you with excellent service and helped you find the perfect storage solution. Your recommendation means a lot to us, and we're delighted to be your choice for storage in St. Albert and Edmonton.
We look forward to serving you again!
",
"replyDate": "2025-11-22T17:49:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c9613793-9051-4b38-8c3b-188b22c3340f",
"author": "Josh St Onge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhul6CM60R6l6Hw8lCJFXFgZsuoOGo6fs6GSQ-EBQPkkfxUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff, good rates on units. I would only use them moving forward.",
"date": "2025-11-08T16:36:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Josh,
Thank you for your wonderful review! We're thrilled to hear that our staff and unit rates have met your expectations. Your feedback is invaluable in helping us maintain our high standards.
We look forward to assisting you in the future!
",
"replyDate": "2025-11-22T17:49:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "66433ef1-bb2d-4cc3-a48a-9dd2a5dd3ba7",
"author": "Shirley & Barry K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYnR0z-aTfrq3_8LtRF0Ivp0sEP3MG3il0_apAkPsJH4xCDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful staff. I have rented storage units at this location for many years. The staff has always been helpful when needed. The units are easily accessible with lots of room to pull your vehicle up to your unit to load and or unload. Good selection of different sized units. The site is kept very clean and neat at all times of the year. I highly recommend Mini Mall Storage St Albert for your storage needs;",
"date": "2025-10-28T18:54:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shirley & Barry,
Thank you for your wonderful review and for being such loyal customers over the years. We're thrilled to hear that you appreciate our friendly and helpful staff, as well as the clean and accessible facilities. Your recommendation is greatly valued and helps us continue to provide excellent service. We look forward to serving your storage needs in the future!
",
"replyDate": "2025-11-22T17:49:58.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "223e882a-27cc-4e52-be0a-01a38e1281b7",
"author": "Shelley L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMxU5zuzNQ6KHjy9BsuTY_q0OiatAQ6cQh7P-9fWwWGJiWDYH9dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Affordably priced and great customer service. Would definitely rent with them again!",
"date": "2025-10-27T21:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shelley,
Thank you for your wonderful review! We're thrilled to hear you appreciated our pricing and customer service. Your feedback is invaluable in helping us maintain and improve our services. We look forward to welcoming you back in the future!
",
"replyDate": "2025-11-22T17:49:58.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f3ee1ea3-8278-4c2c-b54e-4642d2bce1e7",
"author": "Harley David",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU__TCK3PlvzCIxVSjv2zjhU_tBTmQuCoSy4xB72x8sheKuY94T=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at Mini Mall are awesome to work with. They’re very friendly and informative and followed up my initial experience to make sure that everything was as expected",
"date": "2025-10-26T05:59:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Harley,
Thank you for your wonderful feedback! We're thrilled to hear that our staff at Mini Mall made your experience positive. Your satisfaction is important to us, and your feedback helps us continue to improve. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-22T17:49:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8fc525a4-45b1-4017-8944-31bd0c3964f4",
"author": "Jim Rawlins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIppEB974KeQRACjA0zYsmQRRgbJRtjoLT2OM8mjt76L799=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good",
"date": "2025-10-23T18:48:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jim,
Thank you for your wonderful review! We're thrilled to hear that you found everything to your satisfaction. Your feedback is invaluable in helping us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-22T17:49:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eea6a956-4ee6-4d00-8b6e-4a95ec530e35",
"author": "Roy Biller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLl0VlXvKizRbwrLn1nZWCsZhT_y_ElXHyto9p-vY_UsAMs8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a pleasure dealing with the staff at the Mini-Mall Storage - St. Albert. They were most helpful and informative and took the time to make sure that we received the product that would serve us best. What impressed us was how organized they were and how well the facility was maintained with everything being clean and tidy.",
"date": "2025-10-23T13:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Roy,
Thank you for sharing your wonderful experience at Mini-Mall Storage in St. Albert. We're thrilled to hear that our staff was helpful and ensured you received the best service. Your comments about our organization and cleanliness are greatly appreciated and motivate us to maintain our high standards. We look forward to serving you again soon!
",
"replyDate": "2025-11-22T17:49:58.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b066964c-924d-4284-aeec-c1d3989c3094",
"author": "Mark Lacoursiere",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6WOq66Nos4WeAhAdmGlls2VFqEAwfcpc0Tuf0aGzAreaiAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Connie was awesome, great customer service !",
"date": "2025-10-21T19:58:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mark,
Thank you for your wonderful review! We are thrilled to hear that Connie provided you with great customer service. Your feedback motivates us to maintain our high standards. We look forward to your next visit!
",
"replyDate": "2025-11-22T17:49:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44fd0695-4935-4a7f-9767-166fe2dd3be2",
"author": "Matt R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnRNkoFhUdjZuYU7Vwth9C_lo97M5G-Bnt_DjopBFm0gxzhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The mini mall team was amazing and helpful. Made the process start to finish very simple. The site itself is secure and clean.",
"date": "2025-10-18T21:32:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Matt,
Thank you for sharing your positive experience. We're delighted to hear that our team was amazing and helpful, and that you found the process simple from start to finish. Knowing that our site is secure and clean truly means a lot to us. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-22T17:49:58.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5eff5429-cf1b-4d18-be66-654f06b34806",
"author": "Erbal Binkster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_SlrmCqUah044kEYvANSaSj5ExnYNS0PN_kMROTahrDGOwX4=s64-c-rp-mo-br100",
"rating": 5,
"text": "I walked into the office, was greeted by happy helpful staff, who assigned my RV into a secure storage location. The phone app works great for entry and exit. Keep it up and we’ll need more than 5 stars to rate this service.",
"date": "2025-10-16T05:16:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Erbal,
Thank you for your wonderful feedback! We are delighted to hear that our team made a positive impression and that you find the phone app convenient for entry and exit. Your kind words inspire us to continue delivering exceptional service.
We look forward to your next visit!
",
"replyDate": "2025-10-22T17:49:58.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f97d1533-669a-4b9e-a514-89c28aee0131",
"author": "Derek Janke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9wB1i7PuD6z394bNY3PXb_akSHLF8Z5LIeUIE4UY4lQ55lQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rental experience was very positive.",
"date": "2025-10-09T20:19:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Derek,
Thank you for sharing your positive experience with us! We are thrilled to know that your rental experience met your expectations. Your feedback is valuable and helps us to continually improve our service. We look forward to serving you again in the future!
",
"replyDate": "2025-10-22T17:49:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe6f3ba9-5f09-47e2-99b4-4475dff3c2d7",
"author": "Sean Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAI4OSudISKFxtkxF5adW1OgwJKQCj8iZiUn0c2X4Thz1Npg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic place and staff can’t recommend enough",
"date": "2025-10-07T02:34:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sean,
Thank you for your wonderful feedback! Your recommendation means a lot to us, and we look forward to welcoming you back soon.
",
"replyDate": "2025-10-22T17:49:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "39eb146e-2c30-473b-aee8-a4c7f6889585",
"author": "nancy hooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwWzB4ymqa435zCPobHB_u4vKQ97Ya0KUEoX3QqXfR3Waq2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very courteous and knowledgeable staff. Facility is clean and well maintained. Recommend......",
"date": "2025-10-06T23:38:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nancy,
Thank you for your wonderful review! We're delighted to hear that our staff’s courteousness and knowledge, along with our well-maintained facility, made such a positive impression on you. Your recommendation means a lot to us, and we look forward to welcoming you back soon.
",
"replyDate": "2025-10-22T17:49:58.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "392a5d08-eced-4386-ba44-df5d62559854",
"author": "Raymond Vivanco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBO714SW41N0zsXdQ1InFM3hNdjaR2zJjzq5KxrvKEt1SJsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Superve customer service and friendly staff.",
"date": "2025-10-04T20:50:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Raymond! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-22T17:49:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01c54ab2-f9b4-4772-a654-dd40889ff68b",
"author": "Bob Carlson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsQXCyLgSaN6GZ4OOP442vaDEgfImUc84Z70g5D-yMl9DV9g=s64-c-rp-mo-br100",
"rating": 4,
"text": "Service was excellent. Friendly and clear information and requirements",
"date": "2025-10-03T22:45:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bob,
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our service excellent and appreciated the friendly and clear information provided. Your feedback is invaluable, and we're glad to have met your expectations. We look forward to serving you again in the future.",
"replyDate": "2025-07-22T17:49:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "382d92c8-7907-4214-967b-3eb0136f4c22",
"author": "Nicole McInness",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCBp1-AZlaDpWNuyp1hsJhZNtxu_bvI8BKQHIwPbvKmEtfjhmIRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "So helpful and sweet. Made our lives so much easier!\nThanks a million for helping us!",
"date": "2025-09-27T22:48:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nicole,
Thank you for your wonderful feedback! We're thrilled to hear that our efforts were helpful and made your experience easier. We look forward to serving you again in the future!
",
"replyDate": "2025-10-22T17:49:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37aae861-5f55-48ed-aef4-40c5370e5d95",
"author": "Dhaval H. Vithani",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkAyT-Tp0SyvUs9JfGKzb0L6UYgJ0AQdmvwEg-wHfOGnpmvz_k=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fantastic Service & Secure Storage!\nI've had an excellent experience with Storage Minimall at Albert. The facility is clean, secure, and very well-maintained. The staff is incredibly helpful and friendly—always ready to assist with any questions or concerns. Access is easy and convenient, and I feel confident knowing my belongings are safe. Prices are reasonable, and the whole process of renting a unit was quick and hassle-free. Highly recommend this place to anyone looking for reliable and affordable storage!",
"date": "2025-09-27T22:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dhaval,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience! It's great to know you found our facility clean, secure, and our staff helpful. Your recommendation means a lot to us, and we look forward to welcoming you back anytime!
",
"replyDate": "2025-10-22T17:49:58.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "4383fa44-a031-4238-a1e4-60ab9e8c8b25",
"author": "Nick Cappis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3hr116wDN1xyEZ7VuH_bRD1UUsB3oUUMNAJxhFai7HpFchw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I recently rented a storage unit here and the staff were all super friendly and helpful. They made the process very easy. The rates were very affordable!",
"date": "2025-09-27T20:12:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nick,
Thank you for your fantastic review! We're thrilled to hear that our team provided friendly and helpful service, and that you found the rental process easy and rates affordable. Your feedback is invaluable in helping us maintain our high standards, and we look forward to serving you again in the future.
",
"replyDate": "2025-10-22T17:49:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "13186634-81fa-4cad-b5af-86d5a9b70b83",
"author": "Rick Smilar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVog9Yw1DQJWazHcUlt6o8FUvdt9uDawvJd1xVV2c7pEk44YlgZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Connie was very helpful and explained things very well",
"date": "2025-09-22T23:41:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good morning Rick,
Thank you for taking the time to share your positive experience. Your feedback helps us continue to provide excellent service.
We look forward to serving you again soon!
",
"replyDate": "2025-10-22T17:55:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "27b292d7-85eb-4cba-a765-c36b4cbf0fc6",
"author": "Tyler Laboucane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdVataTlejOo_LDTdPpGsIDDm_RYjYFkHVumX-tRZGlRWdHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Recently rented a storage unit from this location the staff was very knowledgeable, upfront, and very quick to contact me to see if I needed anything else. The ladies in the office were awesome to deal with and went through everything with me. There was an unfortunate error with the website when renting the unit but the staff dealt with it quickly and got my refund within a few hours of our phone call.",
"date": "2025-09-21T21:00:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tyler,
Thank you for sharing your positive experience with us! We're delighted to hear that our staff provided knowledgeable and prompt assistance, and that the office team made the process smooth for you. Your feedback is valuable, and it encourages us to continue offering excellent service. We look forward to serving you again in the future!
",
"replyDate": "2025-10-22T17:55:39.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "34c32632-0146-49f8-84da-61ffd160e10c",
"author": "Melissa MacPherson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLTWUZn3NlLN62KHaI1OOvAPhEDhNLCikY1_P2eMjZpWUkTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve only just started renting a unit from them but I’m very impressed. Very good prices. Location seems very secure. Friendly and helpful customer service!",
"date": "2025-09-15T03:16:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Melissa,
Thank you for sharing your positive experience with us! We're thrilled to hear that you're impressed with our prices, secure location, and customer service. Your feedback is invaluable in helping us maintain our high standards. We look forward to continuing to serve you.
",
"replyDate": "2025-09-22T17:55:39.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "41fed79b-a06f-41c8-9a62-7bc61caca03e",
"author": "Teresa Rudd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYKC3_Ez1Cv6Uo61ba7Bikr0JU_CSB0CokNFK3_-Nd9gj8rVZx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendy staff great prices ..\nI would recommond this place to everyone...",
"date": "2025-09-10T20:58:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Teresa,
Thank you so much for your kind words! We're thrilled to hear that you found our staff friendly and appreciated our great prices. Your recommendation means a lot to us and helps us continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-22T17:55:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a3f581a6-31cf-41a5-afd7-e1527d8fd6b8",
"author": "Doug Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZzTyic1XJHmebY81sR1EfSGItGHPtOPAEPonBXjtIgrWlcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a storage Locker and parking for my Trailers, I met with Connie at one of their locations to view the locker and the site, her knowledge and friendly demeanor made this experience very easy and stress free.\nOnce I determined another site would be more suitable, Connie once again went through everything with me and we completed the paperwork.\nShout out to Connie, keep laughing and watch out for Bats!",
"date": "2025-09-09T15:28:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Doug,
Thank you for your wonderful review. We're thrilled to hear that Connie provided knowledgeable and friendly service, making your experience enjoyable and stress-free. Your feedback helps us maintain high standards, and we hope to welcome you back soon.
",
"replyDate": "2025-09-22T17:55:39.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "928c770a-84e8-4493-93cd-0487350d7800",
"author": "Shayna Omilgoituk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLh-_LJ_ju_QlhNl3L7fvOcXOw9TFjvqPntlY4Vm4fkiEDJgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-08T19:20:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-09-22T17:55:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "96bac63f-df72-4a4e-b511-b1ce60a2e371",
"author": "Becca",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKB-s6tTcqBuT8iBn-urY6O6_THBfEuylWOas-2uJDmtKKog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christina was super helpful in getting us all the information about different units. She was super friendly, knowledgeable, and displayed exemplary customer service. We got to see different units and set everything up for our entirety of our storage needs while we were there.",
"date": "2025-09-06T17:36:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Becca,
Thank you for sharing your experience! We're delighted to hear that Christina provided exceptional service and helped with all your storage needs. We appreciate your feedback and look forward to assisting you again in the future.
",
"replyDate": "2025-09-22T17:55:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6fc1db9a-3c00-4377-b8cb-cd56de3f4a10",
"author": "Astrid Carys Eve",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXre5IeYx6Pc1gBMh4_C1Ncm9tLb_dtDo8DgyB1z5WqlZPMnlUy=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff were super helpful, patient and flexible. They were able to get me a great unit, made sure I was set up and the pricing was good (they were diligent to explain the billing cycle).\n\nThis is a great location.",
"date": "2025-09-06T14:10:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Astrid,
Thank you for your wonderful feedback! We're delighted to hear that our team was helpful, patient, and flexible, ensuring you found a great unit. Your kind words truly mean a lot to us and inspire us to keep providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-22T17:55:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7af606e6-a9c7-4a06-8265-575d5c80c76b",
"author": "Dennis Brent",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeInGTwx4mNC54WC7j7VMy2rSrQvw-nsaj0S7Tzin285daWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service. Quick friendly and absolute pleasure. Thank you",
"date": "2025-08-29T15:42:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dennis,
Thank you for your kind words about our customer service! We're thrilled to hear that you had a quick and enjoyable experience. Your feedback is invaluable in helping us maintain our high standards. We look forward to serving you again soon!
",
"replyDate": "2025-09-22T17:55:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0fd53ea9-8543-46db-ae0d-928a1ff5c358",
"author": "Anna L",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN2REwIif_spliEUZ55E0Ma35Av0tWKnq_qfe-BofPTZUteg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Such an amazing experience here. The front staff is so lovely and helpful. Can’t recommend this place highly enough ❤️",
"date": "2025-08-28T22:08:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Anna,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our team made your visit so enjoyable. Your kind recommendation means a lot to us, and we look forward to welcoming you back soon.
",
"replyDate": "2025-09-22T17:55:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "23c8748f-ec8e-4143-a4de-0a28e73cc93e",
"author": "Trinity Zuk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdUIDe53NTcM9GZTR2giUURp85W1ETwRqbHRKkTdb-c2LI-AA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My second review! Move in went smoothly and storage was clean and spacious. They even did a follow up/welcome call with me to make sure I had all the codes and that if I had any question. This place definitely has top notch customer service.",
"date": "2025-08-21T10:35:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Trinity,
Thank you for your fantastic review! We're thrilled to hear that our team could accommodate your needs. Your kind words mean a lot to our team. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-08-22T17:55:39.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "95f73a30-5f81-4a0a-a7a0-b55533f2bfc9",
"author": "Jacob Rurka",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLE-PGVI9pYsMxfQtZ0ejq8rT1OhLFvHPmAU06BZArFJl0IQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christina is fabulous.",
"date": "2025-08-20T18:43:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jacob,
Thank you for sharing your positive experience with us. We are thrilled to hear that Christina provided you with fabulous service. Your feedback is greatly appreciated and helps us continue to improve. We look forward to welcoming you back soon.
",
"replyDate": "2025-08-22T17:55:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7c13806-c6ef-4ed1-9f92-8b1233c92867",
"author": "Angela Erga",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaJFpYcltGx-XErh5ya-2zP_CdK1krMVtib6RXr2KhCCL_uA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Omg the staff here are AMAZING. Elias, Christina and ESPECIALLY Connie have all helped me when I needed reorganizing of paperwork and made me feel heard and appreciated. Their units and their property in St. Albert on Carnegie dr is very secure and very well taken care of. If I could give more than 5 stars I WOULD!!!",
"date": "2025-08-09T15:58:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angela,
Thank you so much for your glowing review! We are thrilled to hear that our team was able to assist you effectively. We're delighted to know you had such a positive experience and appreciate your enthusiasm. If you ever need anything else, don't hesitate to reach out!",
"replyDate": "2025-08-22T17:55:39.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "726da25d-a318-4d45-9cc4-e58935e2b56f",
"author": "Eric Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIghEr9jHUZvp8A4Pz04akiSDcOquPm0vXpYEZWPJVEk8bgyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good experience, good location and excelent customer service 🙌",
"date": "2025-08-08T20:52:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Eric,
Thank you for your fantastic review! We're thrilled to hear that you had a good experience and found the location convenient. It's especially wonderful to know that our customer service met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back soon! Best regards.",
"replyDate": "2025-08-22T17:55:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48c28355-b544-4ed9-8437-16fde4947f1f",
"author": "Shirley Frederickson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAQsiI2czabt4S-xhvmTTcm3o1fT2sbOHAeZlG1r4-Xl8vw1fF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommended! Easy key access, take your time, friendly staff, excellent customer service. 2 years and counting. Happy customer. Shirley 😊",
"date": "2025-08-07T02:37:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shirley,
Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with us for over two years. Your happiness and continued satisfaction mean the world to us! Best wishes, and we look forward to serving you for many more years to come. Warm regards.",
"replyDate": "2025-08-22T17:55:39.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b2a1a135-3090-45e1-b42b-6aa080e4f0cc",
"author": "Jo-Anne Ashworth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMTV8thS_sW3ZTJreKdC3zCfp89RQSsWBaxV6nySKMHRGzYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was professional, friendly and very welcoming. The yard area is very clean and they answered all my questions, as well as, I felt like I was welcome",
"date": "2025-08-06T02:34:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jo-Anne,
Thank you so much for your wonderful review! We strive to ensure every guest feels welcome, and your feedback is incredibly rewarding. We look forward to welcoming you back soon!",
"replyDate": "2025-08-22T17:55:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5d23ed93-1b4e-41eb-9edc-02d05184cd7c",
"author": "Keith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5HS3uju67MeYTrktsgsnCCLd3JnsV0hl7pglNklgIUlLilA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service,staff answered all my questions etc. Would definitely recommend as pricing is very competitive.",
"date": "2025-08-02T20:26:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Keith, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-22T17:55:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9b859aec-be05-4c69-9ce3-6396a3195610",
"author": "Mark Belcourt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ29-P8gbuz7MyKpoupzTj3aGkPWgeNtKljpdl94wiZcQrbmA=s64-c-rp-mo-br100",
"rating": 4,
"text": "I was a customer at this location for over five years. The facility was consistently clean, and well maintained. The staff was reliable and fantastic to deal with. Would definitely use again.",
"date": "2025-07-31T01:03:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mark,
Thank you for sharing your positive experience with us. We're thrilled to hear that you found our facility well-maintained over the years. It's wonderful to know that our staff made a great impression and contributed to your satisfaction. We look forward to welcoming you back in the future!",
"replyDate": "2025-08-22T17:55:41.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c5786780-dbd3-4d9c-a1f5-3218f1bfaf9b",
"author": "Nidhish Madhukumar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiPsrtpyKiBAYwNUH7ZnW_X34RmAh7SbE96paTwAmb6eMwVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had an excellent experience at Mini Mall Storage on July 29, 2025. I arrived close to closing, but Conni was incredibly patient and helpful, staying past 5pm to finalize everything. I also briefly spoke with two other staff members.... such kind and professional people.... Easily the best customer service I’ve experienced.\n\nThank you, Conni and team!!",
"date": "2025-07-30T14:23:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nidhish,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our team provided you with such exceptional service. Your kind words about our staff's professionalism and kindness truly mean a lot to us. We appreciate your feedback and look forward to serving you again in the future!",
"replyDate": "2025-08-22T17:55:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8f3773ba-a8e8-4a33-b1d1-d9964cf1c49c",
"author": "Vince Spila",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqPj_cMGhmE5z2PPFAQedYrde_6ISrB8i2yKQwepNaIZjlcs0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to work with, did everything on the phone, and boom, we were done! Now to bring all our home items to your storage!\nThank you for all you help!",
"date": "2025-07-29T19:45:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Vince,
Thank you for your fantastic review! We're thrilled to hear that you found the process easy and efficient. It's great to know that everything went smoothly over the phone. We look forward to assisting you with storing your home items. If you need anything else, feel free to reach out. Thanks again for choosing us!",
"replyDate": "2025-08-22T17:55:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7707604f-5b21-4dd1-b0e6-5621e1ec78fd",
"author": "Russ Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH6ryQeItYT4f-27E5vmofb5J0nAODxnQVybVgsc2gkIkG2fka=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The customer service is incredible here! Right down to the first day welcome call from a real person. Their rates are excellent and the quality of the storage is great.",
"date": "2025-07-29T18:17:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Russ,
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our customer service and that you appreciated the welcome call. It's wonderful to know that our rates and the quality of our storage met your expectations. We truly value your feedback and look forward to continuing to serve you with excellence. Best regards!",
"replyDate": "2025-08-22T17:55:41.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "25d3f320-fd29-4cda-8b37-d48ee3510adf",
"author": "Catherine O'Brien",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjyb4i845UVQBc8Vf7mcqEAdGo9x9QoqnuCkHDNOuwYQsCiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff were friendly and really helpful getting me set up. They were knowledgeable and explained the process thoroughly.",
"date": "2025-07-23T04:43:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Catherine,
Thank you so much for your wonderful review! We're thrilled to hear that our staff were friendly and helpful in getting you set up. It's great to know that their knowledge and thorough explanations made a positive impact on your experience. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-08-22T17:55:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8baad169-dc7e-402d-a741-eb418c094d13",
"author": "Seth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWmtb4s8r_mxe_YuSJ302xEpWqpaFtcjOlbmv72aZ2aW7Tig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy, really friendly and helpful staff",
"date": "2025-07-22T22:07:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Seth,
Thank you for your wonderful review! We're thrilled to hear that you found our service easy and our staff friendly and helpful. Your positive feedback means a lot to us, and we're glad we could provide you with a great experience. We look forward to welcoming you back soon!",
"replyDate": "2025-08-22T17:55:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f2b12655-260e-487c-9a3b-19b3ac20f5d7",
"author": "Mark Sych",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6HpRhF8r8c91r9B-SeESzVLWiepwDnBhN1A8njZE9by32lQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "After dealing with one of their overpriced competitors, Minimall storage was a pleasure to deal with. From my initial call to the service desk on-site, they made my rental experience quick and simple, When I asked for a different locker location, the switch was seamless. I would recommend them to anyone looking for affordable storage.",
"date": "2025-07-20T14:20:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us, Mark! We're thrilled to hear that our team was able to provide you with a seamless and affordable storage solution. It's great to know that the locker switch was handled smoothly and that you found our services quick and simple. Your recommendation means a lot to us, and we look forward to serving you again in the future. ",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "2d9b5063-9586-405a-982e-a9db91210bd6",
"author": "Arion Gobeil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQVKtM3e1l8-2_5pq8Zwex3wWRYdie_xKfzutWtRTy7wl51g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good experience, friendly staff, nice heated unit for the winter",
"date": "2025-07-19T22:03:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Arion! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bec752f5-21ed-4f46-b143-19c13e606363",
"author": "joshua Cowles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBNjr01NPNVtkZhMnJqVv5TC4i1vlwOqvzzdf2CzcIrVe1YgTm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall has been great for us! Not only are their prices very affordable their staff is great! Connie helped us out when we lost our lock and needed help getting into our unit! 10/10 reccomend!",
"date": "2025-07-19T20:33:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Mini Mall. It's fantastic that you found our prices affordable and our staff helpful. Your recommendation means a lot to us, and we look forward to serving you again in the future!",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d9b87dc6-e13f-45bb-ae40-b17309d43160",
"author": "Almamy diallo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUf76brYyRTCOt_cpx2hU05yWkKc4swJIXMocvJ5vzDm-4JYykE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-19T19:10:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Almamy Diallo, thank you so much for your 5-star review. We're delighted to hear you had a positive experience. Please come back and see us again soon!",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d94cfb8f-4d45-47f4-999d-97e5f5c25b01",
"author": "Jo Reimer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWF4pvCVe8GTYtL-ZSZs5tRmVJ_toWrJPJ98z_ylJfjszLqo6j8aQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Conni was so helpful with everything today. Great service and great location. Highly recommend!",
"date": "2025-07-19T18:04:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jo,
Thank you so much for your wonderful review! Your recommendation means a lot to us. We look forward to welcoming you back soon! Best regards.",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c2ba1dd0-7781-48b2-b273-f2e7f598239b",
"author": "Dawit Sishaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJU2hBXBFDsBQU9V992WG0qvebh4na6ddaJ6HuuG76DVPzT9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice staff and the rates are very cheap and love to rent from them again in the future",
"date": "2025-07-16T17:08:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dawit, thank you so much for your kind words! We're thrilled to hear that you found our staff to be very nice and our rates to be affordable. It's wonderful to know that you enjoyed your experience with us and are looking forward to renting from us again in the future. We can't wait to welcome you back! Best regards.",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9549490e-f432-4b7c-9153-7361153e007b",
"author": "Chadwick Gee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAsVO0EPU27BNcXQrDMpkbb6PZxRGwsQUtPhNHCRsxMgNAYg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Christina answered all of my questions and was beyond helpful for me securing a unit. She went above and beyond to ensure I was satisfied and that the unit met my demands for storage. I would highly recommend this establishment, very clean and great hours for accessibility. Thanks Christina!",
"date": "2025-07-14T20:49:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chadwick,
Thank you so much for your wonderful review! We're thrilled to hear that Christina was able to assist you effectively and that she went above and beyond to meet your needs. It's fantastic to know that you found our establishment clean and accessible. Your recommendation means a lot to us. Thank you for choosing us for your storage needs!",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "424b9706-a383-4cb0-8d5e-86890bfd9ed6",
"author": "Mercy Sertsu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKTUlOspmD1-edgDXTxVwqbmvVBNfAJvObBQhVeJ80Zn6rrJ78=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding place to keep your items safe, secured and good a customer service.",
"date": "2025-07-13T19:00:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mercy,
Thank you so much for your wonderful review! We strive to provide the best experience for our customers, and your feedback means a lot to us. We look forward to serving you again in the future!",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "086eade3-f423-4f60-9668-205537d71b14",
"author": "Kristi Robertson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCMbq6eQZYnVHk_0sjqCRkCEPmCVr7_dUPkFmRiQbrg6yVIHWG=s64-c-rp-mo-br100",
"rating": 5,
"text": "I filled out a form online for a parking spot. When I went in to discuss details I met with Christina and she was SO helpful! She explained how the billing cycle works, and was able to answer all my questions. I would definitely recommend Mini Mall storage for the customer service and the price!",
"date": "2025-07-12T17:26:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristi,
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Christina was able to assist you effectively and answer all your questions. We pride ourselves on providing excellent customer service, and it's great to know that you found our pricing and service to your satisfaction. We appreciate your recommendation and look forward to serving you in the future!",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "35d622da-00dc-4616-b170-46b226c2df1a",
"author": "Joe Granieri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbVUL0e7oV5vvYav5LcMAqJXnK7DFBFFtRq00DVFjN_TGuig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Contacted the site for information on vehicle storage - spoke with Connie who was friendly, knowledgeable, and provided all the information we needed. I asked her to follow up by email with details, which she did, and the following day we signed a contract with her. Great service, great prices, helpful and friendly staff! Would absolutely recommend to our friends and family! Thanks!!",
"date": "2025-07-11T20:55:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review, Joe! We're thrilled to hear about your positive experience with Connie and our team. We appreciate your kind words and your willingness to recommend us to your friends and family. If you ever need anything else, we're here to help. Thanks again for choosing us!",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5204c744-86b9-4990-afb1-02fc01c69736",
"author": "Alphonsus Young",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoNp3obaPcvUj264mEFUOhjTpRS56oay9XSlWOVxmPOJVb8y3SJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff very easy to get in my storage unit also good prices compared to other competitors thanks again.",
"date": "2025-07-07T23:03:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alphonsus,
Thank you for your wonderful review! We're thrilled to hear that you found our staff to be great and appreciated the ease of accessing your storage unit. We truly appreciate your kind words and your support. Thanks again for choosing us!",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "26e0eb5f-08a2-4fa6-a118-536f9618dede",
"author": "Stephanie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdd3foy9KXhg5WX8KHivin_UCNIMvuKLRl343VSdrZVUB9=s64-c-rp-mo-br100",
"rating": 5,
"text": "very pleasant to deal with !",
"date": "2025-07-07T20:38:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stephanie, thank you for your kind words! We're thrilled to hear that you had a pleasant experience with us. We look forward to serving you again in the future!",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8a46a2ec-f0e1-4c2b-ab9e-c956aefc591c",
"author": "Rodney McMillan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKdzp4WZaF3HHgS8bOySPPAhkqPawJf3rsbMPsnH_AaS-MUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, lady at the office very knowledgeable, & offered several options",
"date": "2025-07-06T12:21:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rodney,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service. It's fantastic to know that the lady at the office was knowledgeable and provided you with several options. We truly appreciate your feedback and look forward to serving you again in the future!",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92f400c6-7513-47c6-bb4c-44a9ee815d36",
"author": "Hassan Elchammouri",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZWSysxv8Ze976HWiULdw9jOv-moKRLY45LpN53RWMCEiFKjZn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had An amazing experience with Kristina and. She was very easy to communicate with and handled my problems very fast!",
"date": "2025-07-05T22:29:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Hassan, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-07-22T17:55:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ddf9fa0-2702-43cb-9b64-11e25facc9a0",
"author": "Scott Krebes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1MdhkGmXmunAKSXymCBq8IoEiCB6ve53I1g_wDu_HP7CfbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was amazing and super friendly staff",
"date": "2025-07-04T16:59:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Scott, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e30541ef-53ae-40d9-b173-7098f2751aeb",
"author": "Michel Morin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQgL-kuk7hRD2NZm14tHhb8SQ2XnlVE94ZIb3UeP3LOQnW4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience staff are very friendly\nAnd the facility to notch",
"date": "2025-06-30T23:45:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michel,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience and found our staff to be very friendly. It's also fantastic to know that you consider our facility top-notch. We look forward to welcoming you back soon!",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d470f8f-0fdd-4d47-af84-28183398b4d8",
"author": "Tim Barber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHHRY6QPVeis8N3Kgfgm8cyZzbfWaIxYnsvPrmP4cfsYUhsbg1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location for storage with excellent customer. Special thanks to Conni for her assistance!",
"date": "2025-06-28T20:02:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tim, thank you for your wonderful review! We're thrilled to hear that you found our location to be great for storage and that you received excellent customer service. Conni will be delighted to hear your special thanks. We look forward to serving you again in the future! Best regards, Mini Mall Storage",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "104e92b5-059d-43ce-98dc-1126b8ec7b7c",
"author": "Simon S.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX05TKzoKJAbq83Whv-xvZYMXT9PAsazB5psruXkmahNoItuDse=s64-c-rp-mo-br100",
"rating": 5,
"text": "No hustle professional service;",
"date": "2025-06-28T01:29:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Simon, thank you for your wonderful review! We're thrilled to hear that you appreciated our professional service without any hassle. It's great to know that we met your expectations, and we look forward to serving you again in the future. Best regards.",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56d84c7f-6535-4a1a-842f-53a0e96048c1",
"author": "brett alexander",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF_tXv4xQ8v7dTwkN0YhQ6O0gCe5tt3EkuIqfuT3rse0O6zCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-25T21:37:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Brett! We appreciate your support and are thrilled to know you had a great experience. If there's anything else we can do for you, feel free to let us know. Best regards!",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4d7f226-b239-4d11-9900-47de4e9950d1",
"author": "Quentin Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFmh40u7TBaDupVw3Z3PKsLfpk77nFyoktsCIIDOtfSpKjVA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We were moving into Saint Albert and needed to store a bunch of stuff, while we made that transition, so we rented a large locker from this company which we filled with our items, and they were very helpful and very accommodating to get a nice double ended 10‘ x 30‘ locker\n\nThe support staff at the front counter have been amazing. One time I forgot to put our lock on the locker and they put a security lock on it with a phone number to call to be able to get it unlocked, so the security is obviously very top-notch and in fact they actually have a security guard driving around after office hours just to make sure everything is nice and safe\n\nWe have downsized to a 10‘ x 10‘ locker and are planning on using it as our “garage“ for quite some time as the house we have now moved into does not have a ton of storage space, and I can see us utilizing this company’s services for quite some time in the future\n\nThank you very much, Mini Mall Storage St. Albert",
"date": "2025-06-25T17:11:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Quentin,
Thank you for sharing such a detailed and positive review! We're thrilled to hear that your experience with Mini Mall Storage St. Albert has been so satisfying. It's great to know that our team was able to assist you smoothly during your transition and that our security measures provided you with peace of mind. Your kind words about our support staff and security are truly appreciated. We look forward to serving you for many more years to come!",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f5edd592-5545-4de1-bac8-e52e9d3af338",
"author": "C Cormier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEsacQD8aScB3dHbBuOzsqcggSZz9zutjsXtAAY4CxfRLudw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super staff easy rental thank you very much this is our second time over 10 years perfect space",
"date": "2025-06-23T14:54:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our staff and found the rental process easy. It's fantastic to know that you've chosen us again. We truly appreciate your loyalty and look forward to serving you again in the future. Best regards.",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "60b6392c-8b55-413e-8abf-8b3263547d4b",
"author": "Gabriel Selyan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpaBPqIKXybgPUw2M1gXspJTJd6jIKJbw2oaNWqYK4JIxXcP_7=s64-c-rp-mo-br100",
"rating": 5,
"text": "You're staff on 19 June 2025 were Amazing! Extraordinarily helpful, friendly and made my experience much less stressful! Crystal and Connie, thank you so much!",
"date": "2025-06-20T14:47:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review, Gabe! We're thrilled to hear that our staff, especially Crystal and Connie, made your experience amazing and stress-free. Your kind words about their helpfulness and friendliness are greatly appreciated. We look forward to welcoming you back in the future!",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7f432e73-16fb-4634-995b-b730771659da",
"author": "Arkadii Rybakov",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULcLtCQ3-0ftLktO3SNehgFKUjeAdZY4FSMz69DFuw44EkPXi97w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cool place, reasonable prices, good staff!",
"date": "2025-06-20T01:34:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We're thrilled to hear that you enjoyed your visit and found our place cool with reasonable prices and good staff. Your positive feedback means a lot to us, and we look forward to welcoming you back soon!",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cf60621d-a524-4de7-8748-e0ae86cb887e",
"author": "Shawn Nieuwenkamp-Knox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2BA4BbhDY0_ve7dG4dYbjbFXXczttUSVCCebOojbKHxsF4EKf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick easy information and rental process nice storage layout and secure access highly recommend",
"date": "2025-06-19T21:07:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shawn, we're thrilled to hear that you found our rental process quick and easy, and that you had a great experience. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service!",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0f96fcce-8430-4344-93ac-cc404917e5cb",
"author": "Kiera Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCKmjCPsAlw05lz-KAnFnosRlcHZrWr3TyPXrte8If6QeXYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff!!!",
"date": "2025-06-19T19:19:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kiera, thank you so much for your kind words! We're thrilled to hear that our staff made such a positive impression on you. We look forward to welcoming you back soon!",
"replyDate": "2025-07-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a301e395-a29e-4756-b558-a9a38258a03d",
"author": "Sergio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3_jS1UFZ5QQX9X_gHl9JL5QjfPVltBkk4xIANU8kz73LvBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff",
"date": "2025-06-18T15:21:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Sergio, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2025-06-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "53fb0662-15bc-4c05-a46e-b54f4cc8dddf",
"author": "GMG4L Entertainment Records",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_-gd6F2xMpIuA8O5lQT5EtkQzX6DC-DgEEvMV_1ZlV87rIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda and Christina were amazing and really friendly and quick with setting me up I recommend this storage business to anyone",
"date": "2025-06-14T18:50:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello GMG4L, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d802132-7e58-4e25-b19e-adcfe449c64c",
"author": "Cornelis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNumdXCp43jMsDVkHhpydw-DKbIWk75_1zGSAYvuzwfjkkfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff in supporting my needs with storage and understanding my long term commitment to this company.",
"date": "2025-06-11T20:28:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cornelis, Thanks for the great review! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44d556f6-dcf4-4aee-88d1-9940654b88d4",
"author": "Karen George",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKj2qXNpY-JkFZpmRNrGN4ZU-xJTQsaKsVtX3g6AWBa400bRs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Needing a storage unit, I definitely chose the right place! Right from the first phone call the service was top notch! Very helpful, very accommodating! Great facility! Thanks Connie & Christine, it was such a pleasure!",
"date": "2025-06-08T12:52:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Karen, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "09bd4be1-4055-4dbf-904d-e4735713d2f3",
"author": "Vova Koval",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtKC19Sl0jnu6eZoYX81AmYMa5vzOuwdofYswtykVfgDerXM_V=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff were so friendly. They showed us everything and even gave us a lock as a gift. I recommend everyone book a place there.",
"date": "2025-06-07T15:20:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Vova, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2025-06-22T17:56:12.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "47f00f9b-2bf1-4647-a203-37b5b909b24f",
"author": "S B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJy-r5Dc2hs690CyPXz6K1l8sTD3AqKqUAvEkBWFazB7ZYMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing location! Great customer service! Very very knowledgeable! Excited to be a first time visitor and customer here",
"date": "2025-06-06T20:36:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello S, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e232e1aa-ffbe-4f8a-9ae0-6206123ff2a4",
"author": "Sean whelan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPKM8rNE0Qjwf-uZ7e3Ub7GtV9DM930rbBYaXeI_wqlik-hKoqqg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "friendly staff and was able to assist me with the questions I had.",
"date": "2025-06-05T11:10:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Sean, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2025-06-22T17:56:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8bed9c5-fa14-4cbc-87bb-f7b7002810e6",
"author": "Lorne Solovièw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0sO4evkPdBqyFMTSo-s3Z0aKUagiBhbq3iTaSL_KHkPzpnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christina was the best sales person on the phone to open the door to doing business. Upon arriving at location the level of service got even better. DO NO t lose this employee!",
"date": "2025-06-04T18:09:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lorne, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b1ce3b50-cb45-49c8-8d59-b5b96f0771f1",
"author": "Bonnie Andriats",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcUtQx6JrwlcZ3CSrGv6vwUB2z6JQx0wLf7FtAe_LZoskwiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 wish I could give more stars. Christina was Awesome to deal with. She was so helpful and got me a unit quick and easy. She has a positive energy, and made me feel safe in leaving my belongings at this storage facility. It's a great place, my unit was very clean when I got it. When you call ask for Christina and tell her I sent you! They had an AMAZING deal for the first month when I signed up. Thank You Christina!!",
"date": "2025-05-31T21:36:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bonnie, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "33d7aa8e-1a41-4747-8790-5b41596119f1",
"author": "Chrystal Shamachuk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7Fpfw-zZVRItKdzP0Sn_OQg6-A2WcHNla6L9Xp7Gc1uFV5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-23T05:21:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chrystal, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9c146b1-41e8-4464-9b13-3a4b588ea6ab",
"author": "Lucie Jean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJY5DWrV9Ny_rFUO1PvYGxS-KoTxEojhP6sJBDCpL6GPlogFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place for storage, an exceptional facility! I would recommend Mini Mall to anyone who asks. Quick, efficient and knowledgeable staff made the experience that much better!",
"date": "2025-05-22T17:48:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lucie, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8448887-adc6-4f22-b607-118326a76dc5",
"author": "Papergirl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMWWISy5M-k7ivqaaT7v0QkwRbXlTxLbhGMmkm1D8Zj3YFl2hIHQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly. Very good price",
"date": "2025-05-14T09:53:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Papergirl, Thanks for the kind words! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "debe7438-f3be-4132-8001-88170932fd9c",
"author": "Seth Van Berkel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpps-zcSlfdkfom7CFZtcwlsD2gcUXk65sYhyJZWlvY3xJhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda was so helpful. She took time out of her own personal time to assist me when picking up a U-Haul. Such friendly staff!!",
"date": "2025-05-08T23:13:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Seth, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9fdb27df-a1f8-4827-a5a3-449f17fe85d1",
"author": "Phebe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL67o0tGss1pDVyFdz-uNd_Byvmcx6uIRPvkZGczHInfx1rD8Bb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kayla was absolutely amazing to deal with. She was super helpful and friendly. It made the whole process so seamless.",
"date": "2025-05-03T20:32:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Phebe, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b149e95d-972f-4964-9e57-d8310fb3ab91",
"author": "Kayla B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIODv7o-P3TzE_Za07OJovp9810sHSyCnXY9g95q6hOx3fowg=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you are needing storage I highly recommend asking for Amanda. She makes the whole process as easy as possible and is extremely friendly and honest.",
"date": "2025-04-29T04:13:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kayla, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0c8cdfe-5e20-4d19-bf5e-b129f0bcb591",
"author": "Meagan Unfazed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLKm-yAgxnQGKAXTzt0eQIsM2-K3sHrIl4r3O7OXoGy-Ktf1Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic experience renting a storage unit at the St. Albert Mini Mall. Kristina was so helpful and patient with all my questions and made sure we got the best deal possible! The storage unit was nice and clean, I’m actually excited to start moving our stuff in!",
"date": "2025-04-26T10:18:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Meagan, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e440c81e-3f22-4ecb-bf7e-5356ac489955",
"author": "Kev Trueblood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnV-Q76ByW9Lf7sWtHCfIjs_QPGJuiH1ZIOiYl7o5Sycrx7pMijw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff, super helpful. Shout out to Amanda and Christina. 👍👍",
"date": "2025-04-23T22:48:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kev, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5259d286-f879-40b9-9198-8ad20de26e63",
"author": "Paul & Jocelyn MacIsaac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgEOPDTzMbGqxWLLHkSY4LggfibA-Sgz3XXdYPxvWzLHNomg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Your staff were great! They helped me with my needs.They were friendly and were able to answer questions i had. Transaction was seamless and efficient. Great to do business with.",
"date": "2025-04-22T15:12:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Paul, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c10c32fe-57d3-4f59-b5b7-858bdb951a63",
"author": "Doc Holiday",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULfXzZ7GAexI1PyB2qyjP2KH6O83hZVpzNREqKTznVKUnEV3A=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great place for longer term storage",
"date": "2025-04-20T15:20:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rick, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ebc3fc36-f93b-40be-ba8b-8c169de0b4d3",
"author": "Sohrab Sidhu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLLxFDk1HDAr27NiusfN7GuUZqjdd3O9Fh2aNLLJ-2TwOxpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys are amazing! Thank you so much for your assistance Amanda. You are a great customer service representative.",
"date": "2025-04-17T22:28:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sohrab, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5bc32cc8-ba2b-4b58-bb9d-26c1f67b8dac",
"author": "Benny Bennyspainting",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkaIjffznLTNxH8joLthCG5kd657nJ_vSme8hiVnN1LS3SkQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-04-15T14:21:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Benny, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f094b07-fa15-4a56-9cbf-197c8ef1a463",
"author": "ray paul",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_c-sZtFGEQDRieb8Nhwjkllzqszu9vKeNbubrVyQKt27QZOvT=s64-c-rp-mo-br100",
"rating": 5,
"text": "I used storage all winter the people are very nice and Rates are very reasonable great access off the 216 HWy and nice with a crash next door to wash before putting things in storage the people work very well and reasonable on the rental rates\nI recommend it to everyone that needs a place to store",
"date": "2025-04-14T16:27:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ray, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3dd4f69c-01b0-4753-8b53-cfdc752fdc7d",
"author": "Steve",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyYsv0QKInbizyE7N1iukdcmR2PTjcEIZeKgFtRvzuUZZEuEE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff and pricing!! Definitely recommend!",
"date": "2025-04-09T04:43:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Steve, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bf31eba6-2a05-42af-9f09-c7f6099c83ff",
"author": "Mustapha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImlSmAqirHFwH63Th7vWuhRcQJPXfSZzwhzIgljKEn_d4JEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christina and Amanda were very helpful and nice to talk to. Prices were very fair as well",
"date": "2025-04-08T20:55:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mustapha, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9d58267e-6da6-48e1-b755-d0495f0e0e74",
"author": "Blaize Lappin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy38cyz1jIiwllsLhxiO4cH_tuktsKF9JST5inibx1dXR4tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super efficient! Good deal! Great clerks!",
"date": "2025-04-05T17:12:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Blaize, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "115cd2a9-ade6-4622-83d3-f392254dcd29",
"author": "Chris Buchanan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVU0gG3EHTqtwHCjRXsquJEN3Vm44UkagFzoayTlC5wE4X9zxLx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility, clean, well maintained year round, close to the Anthony Henday, friendly staff, with key code gate access.",
"date": "2025-03-31T21:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-06-22T17:58:26.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "211a2c99-d245-42b0-87e9-a12bbb15e7f7",
"author": "Trevor Gammon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNAVZtRBvPdg0kdtVqhe1Xs_i14wYcvMW_52hbzljMHfw4bL0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall Storage is awesome. Highly recommend this if you’re looking for storage at the best price from what I’ve found. Amazing staff as well! Much appreciate this place 🙏🏼",
"date": "2025-03-31T20:45:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Trevor, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "b9c72f8d-2b53-48e2-88eb-04b964c52d8f",
"author": "Rana Albou Alzahab",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXScosCPhLoQLowv6KDUMWH60_tXFe6mJ0xHlR7I-ttqDqZK6s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice people",
"date": "2025-03-27T20:40:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rana, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "71d64303-402b-4917-88cb-51c7558f162f",
"author": "Javier Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjn9IzbMGOp61NLjEP7oGt_R43dRvphK3_JtdaMre-Y_w6U4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service !!! 100 % recommend",
"date": "2025-03-27T16:59:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Javier, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43a74e1f-70a3-4435-82c7-b28c68f76099",
"author": "Nicole Dupuis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrvs4o3ggtk4d-1ik-dMxI1POwgpRJEk38fX-Qyv9jLgm5J1pT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda was wonderful with both my parents and I. It was easy getting the storage and nothing but positive from there. She has a great memory and was able to help me with everything I needed and more. The staff is all so good but Amanda has a very positive attitude towards things given shes the one we dealt with. Thank you.",
"date": "2025-03-24T15:24:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Nicole, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d1546d57-8a9e-4993-8258-b93576a74b4a",
"author": "The Kodeman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1AnTDR8uYdQlSuxsNANo8OG2QN10A7sUgZ6CoIhmgKhO_hQfr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "In the middle of a move right now and just don't have the time to move everything a province over. I ended up heading over to Mini Mall Storage and getting a locker. It was so easy and the staff are a bunch of gems. I swear, if I didn't have so much stuff to do right meow, I could stand there and chat with them all day. I highly recommend this place for all your storage needs.",
"date": "2025-03-23T21:19:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear The, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "257eb95d-ecf0-4f35-9b18-e9dc57f988a4",
"author": "bobby wolitski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJS0Dd7APZ8oWpvUqOW5o56Fxv_TbEicqzzyYcExZBnX8bFgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kayla and Amanda were great to deal with, very friendly and accommodating. explained the pricing and billing process. i would recommend this location",
"date": "2025-03-20T15:09:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello bobby, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8a83ce33-ae13-4b31-9962-89eef2293569",
"author": "ron croteau",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6NsgG-YaIqtUUK9OIp4On-rFJk6XhE2ugCAWTxSaEQrJXPw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Hey. Big shout out to Kayla at Mini Mall St Albert. Always helpful and friendly!",
"date": "2025-03-07T17:29:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "ron, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9dcc81e9-08f7-46f1-9075-5bc7388567cc",
"author": "Ray McFatty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_feUSCF2ConZvdi3fENL5xjaZyr2UAYybjEgxUmj6gZX2Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and patient",
"date": "2025-03-06T20:38:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ray, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "be4d70dc-9476-44d7-b0cc-5173a441668e",
"author": "Patti Welling",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVKiVsZJNc7iUDukvm33hqvgO8vNC-beW-9VdAI8MyF2GHOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Many thanks to Kayla and Amanda for their courteous reception with a cool sense of humor!!",
"date": "2025-03-03T16:23:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Patti, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "708b283b-f242-4acb-aa67-2b03a3169032",
"author": "Jay J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWI4NngQYk7oX1emeTjfWecUEIzlXBDEGFS52_LlgkCDReVg4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "If I could give this place 1000 stars out of 10 I would! 10/10 experience. Kayla was so amazing wonderful and professional. Exceeded our expectations, answered all our questions and was the reason I booked here. She has such a wonderful energy, and really makes you feel that your storage is in good hands. It's a great facility - has ample storage and I really feel this is such an amazing place! When you call ask for Kayla and tell her I sent you! They even have an AMAZING deal for the first month :) What are you waiting for? Why are you still reading this review? Go sign up now and ask for Kayla we absolutely love her service and all that she has to offer! You can't go wrong! And to the mini mall team - Kayla is an amazing asset to the company! Thanks again Kayla!!!!!!! 10/10 :)",
"date": "2025-02-25T20:32:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jay, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "346bc1e1-b9ab-4675-b38d-578e1d9d8164",
"author": "Joseph Forest",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_GYnXEfXwslbiRdpdVbyPOztki0a2545w33l6c6P_-idyxXMp=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am happy to find Mini Mall Storage. The rates are the best I've found in St Albert and Kayla in the front office was very thorough and courteous. I recommend Mini Mall to anyone looking to store stuff they can't let go of.",
"date": "2025-02-20T19:35:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Joseph, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4e5537e2-d03f-4513-80d0-1aabe6b60513",
"author": "munir Abdi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjl3Yd33BMJOmZJKausE89AMRAPSKdq7XR0CffHjNSCmMd4WtSIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a 10x20 storage unit at Mini Mall Storage St alberta East Facility in Edmonton and I'm thoroughly impressed with the experience. The unit was clean, dry, and easily accessible. The staff were friendly and helpful, answering all my questions and making the move-in process smooth The facility itself is well-maintained, with secure gates and cameras throughout. I feel confident that my belongings are safe and secure.\nI would highly recommend Mini Mall Storage Facility to anyone looking for reliable and affordable storage solutions.",
"date": "2025-02-17T19:42:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings munir, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d36d901d-7e3c-47e4-8624-a0083c68eed9",
"author": "Sophia wang-bourque",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiBY-WzMt7nLb_d6FdZ6VWdtHAil_LGaQ5494Z0e0G4BBm6UCa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dear ROM,\nAMANDA AND KAYLA went above and beyond to make us feel welcomed on family day and made us feel like VIPs. We have enjoyed storing our stuff here multiple times, due to their service. If we could give these employees more stars we definitely would. They totally deserve it. Thank you for hiring them. They made a big diffetence in our experience here and our day!\nBest regards, Sophia Wang-Bourque.",
"date": "2025-02-17T17:34:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Sophia, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9844a115-259a-4949-973b-b5b523984225",
"author": "Brenda Dupuis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUc3wceIXpT2YG7iHh2Visv_pEGqvwOeDVGwmdbv3BrbKiCaDjt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The young lady that helped us was very friendly and knew her job very well. She answered all our questions and she was always smiling.",
"date": "2025-02-15T22:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Brenda, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7ee793d-baf4-4978-bd7b-e1960fa429cc",
"author": "Simran Thukral",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvazLXUIz-1OCGoBOLxh1QN58GYUHZQYb7KQPUDcDoeKRTR6lc=s64-c-rp-mo-br100",
"rating": 5,
"text": "In one word- excellent\nKayla is the person who helped me with all the information and answered my queries. She was very helpful and polite.\nThis is the first time i am using car storage which turned to be the good experience.\nHighly recommended this storage.\nThank you so much for your help😎",
"date": "2025-02-14T18:34:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Simran, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "080f8346-9aa8-43fd-b505-9179366cbb23",
"author": "Maxime Dupont",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkJhVYtobeW37hJ4M-DimdOhr6Kos0GuByRMT1qR4tRX0bEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-10T18:58:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Maxime, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a9e5280-1e2e-447a-ad78-9d064e888097",
"author": "Roshan Prasad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDZjQoLTuJTJ5-NuSTm2evyBPC0EMidBdCa6B7dDdiE8bnzA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "In one word - outstanding.\n\nTheir rates are very reasonable and most of all - extremely reliable. While moving out of my assigned unit, one of my belongings had fallen off my bag. They contacted me and held it in safekeeping till I was able to have a friend pick it up for me.\n\nFolks, thank you again. Truly appreciate your support",
"date": "2025-01-07T13:17:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Roshan, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2025-06-22T17:58:38.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "6e87a9b2-e44b-42d4-ba2f-c0849579f9c2",
"author": "David Yarmuch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr1FRh5jrp1YQODfUzxJPOgdj6RMaDU8lDxfN2paIbShKt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, Amanda is super helpful!",
"date": "2025-01-03T19:26:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings David, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9351d86e-dd7e-47c6-94e2-8dea57779cdc",
"author": "Matthew Gleddie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh1ELdpdkxyRQG6WerqYq2yiQFJb5Jx04_gL4yjp1Nn0b2LQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at Mini Mall Storage was very helpful and responsive. I’ll be going back there if I ever need a storage solution. Thank you!",
"date": "2024-12-11T22:00:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Matthew, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a3fbe665-397a-46f1-882b-1f57f84e3d07",
"author": "Damien G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK99GnNbSZttC7LrbhA9WjGjYokwwOidVQoNDJU-lH0TmHaXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am very happy with the service I received from this location. I would not hesitate to recommend them.",
"date": "2024-11-25T16:22:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Damien, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4e6400d-3047-4094-ad9d-8cfba4baa6d3",
"author": "Amanda Hanlan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSIvG85m8XHZqv9V5KyaGyo5vWujnU8s5DpC6vdjyeVIV_bA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They have been a wonderful place for me to store my stuff from moving from the acreage to Saint Albert easy to work with easy to access, and the staff was wonderful",
"date": "2024-11-21T17:12:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amanda, Thanks for the kind words! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "bf711e96-ee5a-4982-bdd2-38195bd411a2",
"author": "Lin Huber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1HIMR4-2Q-XzxmQ71IU1ZcpzXeM7XvPYqie-ZpeLjHnM8XDXM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I required to store my vehicle for a few months, all the staff were extremely helpful from my first enquiry until my last visit. A huge Thank You to Elias and Sid for helping me get my vehicle started after it sat for 3 months.",
"date": "2024-11-18T22:52:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Lin, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! See you soon!",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca132568-24cf-48b9-86ee-a962088b5ff2",
"author": "Kris Lynchuk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIavrQhrYBHvcycBT1Tuyo-DhmeZOOf30D1iImMdcLmwKJZhA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great website, secure storage site. I wish I had found this place sooner.",
"date": "2024-11-18T21:29:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kris, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "95d3e1b6-2a1f-45fc-a055-cb13db948d78",
"author": "Cathrine Chartier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmE7bt-BMzDXURxFwytl9PQ89Jhk0BqIKFnUl82_OMCGinpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic company to deal with.!easy peacy",
"date": "2024-11-04T17:08:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Cathrine, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "995ebc49-9ae6-4f93-a86d-6f725e445da2",
"author": "Laurie Estacio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEbTOsFGPw46gdIRecU3O1ZSRygr9GOeipNvI1ESl29gqRtw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We moved from BC to Alberta and right from the start, the people at Mini Mall Storage were more than helpful. I had an issue once as I didn't quite get the gate code correctly and I was able to reach someone immediately and they were more than happy to help. I'd recommend them to anyone.\nThanks Mini Mall Storage!\n\nLaurie",
"date": "2024-10-29T19:32:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Laurie, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e95c9831-84eb-43da-abd5-44e3cb4ccd75",
"author": "Devin Lacombe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpDvcF4Bqq3B-CSXRyRfiehwMe8kl6kmVYeST5e0a2gG8kqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and good pricing.",
"date": "2024-10-26T17:35:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Devin, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "454ecc1d-90ff-4888-bed7-943f60acd407",
"author": "Thomas Vickers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGybr83XsaBjLjkmM-ATFjWesTSWNMNXt_nmXq7_VTnADcAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-26T11:49:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Thomas, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f15e9514-732f-4d72-9ad6-139027d8d624",
"author": "Randall Croutze",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyBfNY8saw4hjHIG2ENx8LFMU4h6lDZ_05D_bEPMoLIbcZXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The whole process was seamless and professional. Elias was helpful, kind and really great to deal with. Initial impressions are very favourable.",
"date": "2024-10-01T15:52:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Randall, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0a144b98-8360-4910-93f4-50ab85a7f97f",
"author": "Todd Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQ4uByWB5Pbg30tnC_OR06HkEpDPvbBlG6GVLJnKL0geg1fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-27T19:27:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Todd, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81ae22db-7a1f-4724-9c6d-a9638aee886a",
"author": "Ashley Cronk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjQqh7QjTVVVeNBAaJnB90CBiTfFCNHsIwnucRVL8UlBvt3_4=s64-c-rp-mo-br100",
"rating": 5,
"text": "My company rented a storage unit at this location and every time we came in the staff were always so helpful and kind! Big shout out to Elias for all the help today! I highly recommend this location :)",
"date": "2024-09-27T16:54:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashley, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af82d74c-fed1-49a2-b8f9-b458d68b3b19",
"author": "Shorya",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSuJ2Tm2l7UTP6D4VX25HMSJPBUt_3HIQOxchtgSSbiSTR6vT3_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Divyam",
"date": "2024-08-21T16:31:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Shorya, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "57ccdcc3-65b6-4f91-bb02-da179de54105",
"author": "Karan Chachra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkOXlATtpd7H0DwOsOQBUwZLD9lnsnhgVqm164eLbf7WR6FQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Divyam👍",
"date": "2024-08-21T16:30:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Karan, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3615be80-fd9f-4d02-b4e3-b26ac4c4c555",
"author": "Anaysha Chachra",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWKmpYsXuyEXrE0mUwSDi-akTmL76aHTmbvZsVd23uQyu6iAVP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Divyam",
"date": "2024-08-21T15:38:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi megha, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eff1d120-52ee-4055-91bf-7a7f15ad7ab4",
"author": "Grid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpgMijhvzrz5dBvPU1UE_RKhTHvLlc2U1U1uDbd8UjRZHtIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Decent Value, Good employees.",
"date": "2024-08-07T15:39:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Grid, Thanks for the kind words! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-22T18:04:30.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4a676155-2a55-43e7-9f43-c5b0703a9ab2",
"author": "Michael",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0pmlDo2rbHSv_FCb1bttSdNPZbEElvYnhXvrsMo3Q36UeUiAF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Affordable and professional. Shout out to Kayla who helped me over the phone, she made sure to get me the lowest price she could and helped every step along the way. Would recommend👍",
"date": "2024-08-02T23:24:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michael, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2025-06-22T18:04:53.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e85a30d0-c66c-4885-94a4-13fd280a6c84",
"author": "Anthony Bandola",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIw2vCQG4Z7H6IgSB96A0T-otitafvGq4X2wXYFINDBgq5_9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great a great experience with the service. Divyam was very helpful and accommodating. I highly recommend this establishment.",
"date": "2024-07-27T18:26:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Anthony, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2025-06-22T18:04:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a397ab98-d958-4402-843e-b7dbf4e56dc9",
"author": "Tina Patel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNdyehiqqIVBXT8h9Zrk2jd50X3BN2o4-tY8w1a3TIw7p5yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Look no further than this place, if you need storage. Kayla and Divyam are amazing!!! Will Highly recommend this place to my family and friends and anyone who is reading this review. Thanks again Divyam for your help and giving me an amazing deal with no contract.",
"date": "2024-07-25T17:33:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Tina, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-22T18:04:53.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "189c2e62-5a3b-4e68-bdf5-9482118e590f",
"author": "Bilal M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIItSBzd50dJvJfWeJYHeotGvTf8m9EAje2B9wpJ--MODF_Bg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good spot , great service , thanks Kayla!",
"date": "2024-07-20T18:53:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Bilal, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-22T18:04:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e30a2de-1cb1-401d-8a56-9d57c0dafa35",
"author": "Alyssa Kraus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUNQudv-15zIS0Y62SVWygIPO8QWWDqMwuUQKy5Ro1IXG4Tg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Divyam for your excellent and prompt service! I had concerns regarding my move in date that were swiftly and efficiently addressed.",
"date": "2024-06-27T17:03:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alyssa! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2025-06-22T18:04:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed83b38f-22e7-4d15-979c-d7b8df2c351f",
"author": "Mark Van Boom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiuD32yJCD1YTR1LCPa75ZZsQKR1MIFtKIfoKBGKh9-rJUo2zA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy and convenient!!! They offered an amazing deal for my first month with no obligation to sign a contract. Kayla was friendly, quick to respond any questions and just all around awesome to deal with. Highly recommend using Mini Mall Storage for your temporary or long term needs!",
"date": "2024-06-25T16:32:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mark, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-22T18:04:53.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "22ad4c14-aeda-4b8c-88e5-0bf6c8681d9b",
"author": "D P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9lKpx0uezJN2IaJqB61PlDFV21erA4decpfDXQQaqpbIhTg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful and extremely helpful customer service from Divyam! I have a complicated relocation process currently and Divyam very patiently explored the best option for me to utilize. I have used this storage area on and off for several years and the cleanliness and space have always been fantastic.",
"date": "2024-06-14T15:53:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings D, Thanks for the kind words! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "64f2bb78-4b89-46de-8f53-584823e7af06",
"author": "Sheryl Lange",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3UQeHJPilTES0G_oVmOWxL6BSF9VtF8gUv0e7dvhvVByEPPm_Uw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to store your stuff for a couple months! Great and quick service.\nRates go up drastically after the promo**",
"date": "2024-06-13T20:58:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sheryl, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "52436c90-44e5-4e30-ae5b-1f2802758891",
"author": "Yolanda Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrAtf47J9Z_hLpdg0LflaGx-q3bbNKXadE0iem9CGqadHJGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dyviam is a good worker. He explained and he showed the storage that we need. Thanks",
"date": "2024-06-07T22:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Yolanda, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3cde744f-b720-480a-b15c-351c0043753b",
"author": "Varun Sharna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-21EkIitxY6RsKZNcwz7ZwDTYUPvDZ2heAHuWlXdLMGP8rLON=s64-c-rp-mo-br100",
"rating": 5,
"text": "Divyam is an excellent leasing agent! Professional, responsive, and made the process smooth and hassle-free for my girlfriend.",
"date": "2024-06-07T18:12:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Varun, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "24837f15-a69a-4694-828d-27c51ad59357",
"author": "Dave Critchley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIS5vNYF4IBkp1m5hd3znYVRmZdR20Gab67WpB7PQ3QToqZwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Divyam was our contact. Made everything seem less and was exceptionally helpful. Unit was ready to go when we were told and we would highly recommend this storage site in Reil.",
"date": "2024-06-07T16:50:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Dave, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "603359ce-ca1e-4cb3-a8db-c4c4b47b18bd",
"author": "John Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKn9uzB4R03f64zhMUVfU9tHoqMoGXiZJMxQBInJVYnNVsE5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just rented a unit. So far quite happy. Thanks to Divyam for making it very smooth.",
"date": "2024-05-19T16:55:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings John, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f033ee70-25ef-4a78-810d-bced4d267b04",
"author": "Ed Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUZ7eqoCQUNVGL5wCwNVt8sNtwK6WhXr5ar4vdsP9c5oOm1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff are very courteous and knowledgeable. Divyam is very accommodating and answered convincingly questions that I have asked. Overall, l have a good experience with my transaction.",
"date": "2024-05-15T12:29:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ed, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "26365e5f-2435-4198-aa79-6c05218fb655",
"author": "Tammy & John Kovlaske",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJArDx_zGZH1qUpZWFexU-5MjIeCudE8txu7A2R7fMRn3H4rg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We are very happy with all of the friendly staff at Mini Mall Storage, 245 Carnegie Drive, St. Albert. Elias helped us get a heated storage unit and made moving in and out a very easy process. We would recommend Mini Mall Storage to anyone looking for a clean, safe unit.",
"date": "2024-04-25T14:10:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Tammy, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "662e32b9-e56e-45f8-b3cc-21f7a675e838",
"author": "Sonja Edge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkLiCG7FHfUzxn0yuctn30a9GMK6dXVNahFvPTft5iMITGCA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just met Elias, showed us the potential units and took great care answering questions and advising policy. Great experience, happy to rent here.",
"date": "2024-04-24T18:59:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sonja, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73a0aba3-64cc-4b97-8fa3-b9fd439016f5",
"author": "Mario Pettinato",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIk3c3j63BWG9aZA11aVyXz1mX9KXX2qqfdeXAPvZLAZJ-FgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elias was great help in helping us choose the best storage unit for our needs\nMini mall is in a great location in St. Albert",
"date": "2024-04-18T15:27:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mario! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "470d4dc1-6ffe-4213-9929-3799bed6cecc",
"author": "Gordon Tovell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTggmRcQxQKhtZMxacLuE1evwMW2HfleX1fGIRpBnH2BxZJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with the company and Divyam have been great. It was easy access my unit that they had setup for me. I would recommend this company to anyone who is looking for a storage unit.",
"date": "2024-04-15T23:06:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Gordon, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "45d5b7b0-2a54-412f-ab74-e3abf55e9604",
"author": "Tunji Singerr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjwoss3fyCM6Y2BrKeGofrYT0iFFUMJQWTo6qVi65ubqUFbU_Nvw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Divyam did a sterling job converting me from going to another company. He was honest, yielding and even when he could have gotten me to get a bigger space, he didn't, getting me to leave the southwest of the city to St Albert for storage space.",
"date": "2024-04-12T21:51:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tunji, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed2c00a3-49ef-4c45-931f-14e1f0628172",
"author": "Parth Arora",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeaGXQh8YRdLpNOF7faznYIw9_OBoIqxNe5eM7gpEHVHh-Xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Divyam gave us a thorough tour, explaining everything with patience and offering helpful advice. A great experience overall. Highly recommend.",
"date": "2024-04-11T22:02:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind comments, Parth! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7e02a907-3c7d-4b8b-910b-a38fd066c2a9",
"author": "Morgan Sugg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoE3w2y01jzYdWEP4MERougW85MrRZxpAqekkUQy96ce0yZ4c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service thanks to Divyam and great place to store my belongings while I go through my transition into new place",
"date": "2024-04-11T21:47:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words! We work hard every day to provide exceptional service and appreciate your feedback!",
"replyDate": "2024-06-22T18:04:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1fe8ea7d-14da-40c2-8603-0e6d58dbca99",
"author": "Martin Fuchs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIi1eRgkj47xakmtFC0dmMuvod81pi_UEBZArVyh5v_2FSBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Divyam was very professional and polite very knowledgeable of what I needed thank you will recommend you to others",
"date": "2024-04-11T21:47:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Martin. We appreciate your review, and our team will be delighted to hear your feedback!",
"replyDate": "2024-06-22T18:05:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f8274e79-84aa-4390-9b6f-d8cf0952a84d",
"author": "Angel Aspden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8_vdKsEe74S81NjW5OQeMMnMFCN07T8xUVKo9tx9deIUZng=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very professional, greets you with a smile and kindness always.\n\nPrices keep jumping up though:/ think 3 jumps now.",
"date": "2024-04-10T00:30:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Angel, Thanks for the kind words! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-22T18:05:42.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5ca67b07-46ff-4900-bcc3-9992f660e2e6",
"author": "Alanna Mazekulua",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW40ATTauWIiFw8QoPmOQxhIq_2lfDufnF93w0UckPD7DBryNxRjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy to use",
"date": "2024-03-26T20:48:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alanna, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:05:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b035b65-7cf2-4993-bea8-d10468e09df3",
"author": "John Marcinkevics",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQgnPMISnZCWykc1XeqF_t0rRMGLGCgNC4NnQkkkl6h-BHUtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Top shelf service!",
"date": "2024-03-11T17:50:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-22T18:05:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "374ae07e-3d94-48bc-a8ea-e26eaf654c25",
"author": "Jim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHbDfrgK0IVLJTE5lazUzZ6C1NhgXMbj4FHjjjacQe_fhwrYZe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice location and professional staff.",
"date": "2024-02-27T23:49:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi jim, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2024-06-22T18:05:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9698f31-b31f-4eb7-b0a5-de6c2476668f",
"author": "Sherri Irvine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLeR7CoZSm0gOZ4rbS8mGdBJP9CuYeaPBkrFNebVwIN00LZgRv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service!! Had to upgrade storage size and what a smooth process. Highly recommend.",
"date": "2024-02-21T18:15:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Sherri, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2024-06-22T18:05:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "747938be-48b6-45d3-b1e2-8a5e01c8122c",
"author": "Dhandy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOAGyil-JOtYKwLw7yTNskff7yFqnDoTtdr8Q3i5DsCHZa0LPc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very good experience!! I definitely recommend this storage location and the staff is very helpful..fast transaction, you can get storage in a minute...",
"date": "2024-02-12T19:36:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dhandy, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2024-06-22T18:05:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "13eb2b85-9cf4-4d1a-b3ee-c09a9d0a3c70",
"author": "Gerry Ewert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3vP9ALXjHbaUi8bukp8zSBbXtPUhpX9jnCrUcLXMOd3lqEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elias was helpful and professional",
"date": "2024-01-26T20:38:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Gerry, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:05:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bbbcf4c5-3380-45d1-94ac-b4be01de7b47",
"author": "Sid Woitas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX9PcRzZpobUQBEtJ-_G60wc3cJSNk1XU4TDUZ51Pl0vID1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have been storing a portable unit here for more than 2 years, and had a very good experience with Tamie and Elias at the front office",
"date": "2023-12-14T19:58:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sid! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-22T18:05:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a034a009-c5bb-44aa-a8c9-746d393ba9c2",
"author": "LuveOne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXa-J9rs0dotchqHiqATCgxrOGbTnPa5ufxP-B2shvPGPN32pOi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome place to store your goods, excellent customer service and great staff. Thank you guys for being down to earth and putting my needs first. Keep up the great work......Carl unit 606.",
"date": "2023-12-09T02:51:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello LuveOne, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2024-06-22T18:05:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "43ac5c1c-7b9b-4fd7-b706-0a559e044450",
"author": "John Carle - REALTOR",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTqcsvbiFZGRwYVlqubmuHwIlyvvdaAs_7UspniDDjrlM4qDfJdA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was really happy with the cleanliness of my locker and how easy it was to work with them. Special shout out to Elias who made cancelling so very easy. No run around, which is rare these days. I'd book here again for sure.",
"date": "2023-10-30T19:15:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2024-06-22T18:05:42.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "34f3a9e1-e126-4972-9854-8eae754a434f",
"author": "Brenda Leonard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcTqLjEKLRTLSvNqxYrhKAh3wZXAAoqqEOyax_32wagb0VNg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Elias was so helpful and polite. He answered all my questions and helped me with my reservation. I will definitely use this facility again because of your great staff! Thank you!",
"date": "2023-10-28T16:55:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Brenda, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b38e315b-d384-4f79-a407-56ec05fda99a",
"author": "Bert Huot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUeUTJKXkh9q85nqw6fV0mapRyfextV18ywWQ5CF5MX8M7fA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and very helpful.",
"date": "2023-10-27T20:41:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Bert, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6cc84985-69cb-4c31-a1fb-b37646e5d694",
"author": "Brent Akins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUMO6fTROgc2_lNV5AgE8dKehjjMbbvWccfBEsFazKHw9_vA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Convenient storage location, and had a great experience working with Elias. Would definitely recommend.",
"date": "2023-10-24T20:28:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brent, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fde955ff-925a-4a41-8340-9c7a4b9516f8",
"author": "Canadian Auto Napa Auto Care",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfVe6SKc5XNpgsYkCVHvcWd4yv8Ws0V_g2ss4VkygQ1v5iZ-U9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service and very nice setup. Elias was very helpful and friendly. Highly recommended.",
"date": "2023-10-02T21:34:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Canadian, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1499ca7-3518-4d83-b576-05938888b685",
"author": "Marilyn Gress",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHoArQBSm8wBW3aTgFOE8syY0tqzHyD7nR7LE59nKmV4TazA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wow I'd like to thank Tammy and the crew at mini mall storage in St Albert for their friendly service ..\nnot only was the unit nice and clean but the prices are very affordable probably unbeatable 👍 I highly recommend them ..\nSincerely Marilyn Gress",
"date": "2023-09-28T00:52:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marilyn, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a3a64a62-4222-4015-8e38-3383ce7d565d",
"author": "Dr Ross Danyluk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXwoIj0ZZ3rxWnFjvcq3SiZbiuTwj5lKBREGD6NoIxWQdMvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Customer Service and attention to detail provided by Elias was AWESOME and of the VERY HIGHEST ORDER! I completed a quick reservation of a storage unit online - shortly thereafter, Elias reached out by phone to welcome me and discuss options. A few days later, when I needed to make an adjustment to our arrangement, Elias was exceptionally accommodating and made the required changes! Thank you so much Elias!",
"date": "2023-09-27T17:29:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Dr, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32fc2871-5602-406d-bf0c-f7612ab752be",
"author": "Andrea Henwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0i9XtoBF4WDPY5XcOZABhnvHJs6SK1OfrcN9cNc2loujlOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maureen was so helpful - when I was just looking and when I did rent one\nShe’s great!!!",
"date": "2023-09-08T21:35:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Andrea, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a5bd0312-e9bc-40db-8445-de8816886519",
"author": "Chelsea Austin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGhqiHtvrGHbOhF7LMDLSIqnXyNIhi5nfBjv-QjRxf1Nx2Cw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Elias helped me out and got everything done so fast and effient ! Helped me pick the best option for what I needed, stress free !!! Will def be recommending to everyone I know!",
"date": "2023-08-22T15:35:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chelsea, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9d084b3-5c0d-48c1-a301-80424135665b",
"author": "warren dosko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlde6FAmPN8QVhz-VXhXUvMwxx_FXBe7WNJr4rCi2CK3lR3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maureen and Elias were excellent helping me reserve and pay for my upcoming rental in September. Highly recommend!",
"date": "2023-08-18T23:43:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello warren, Thanks for the great review! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "494ef2de-104f-4900-8b16-7e387f68d2cb",
"author": "Nikolay Minev",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXw9RXmI8vJjMoDSiLlXJyYn4NT_fqcluRPA7vPG1IenqTEOvvT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-08-16T18:25:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nikolay, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "165d0c58-01cd-4749-a672-694bb2f17316",
"author": "James Beckwith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVipY_vx7EVpONi_kLZpzwic9FWeFQH4LM4wOPpnNWOBo-pPJcO=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2023-08-07T02:10:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63415267-e6f2-4ad9-b25a-b3430cad49cd",
"author": "Jessica Rojo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpD0j8SQ4MS98wbNRMBo1XE2hwYCr_muNoYniaD8ApyLko4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elias checked me in for my unit and was an absolute delight to deal with. He had all my paperwork printed out and ready to go before I even arrived. He was very professional and super clear with instructions on how to get to my unit and unlock it, and what to do if I had any troubles.\n\nThe unit itself was super clean. A lot cleaner than I expected. Overall, it's been a great experience using their services so far and I would gladly recommend them to anyone.",
"date": "2023-08-04T06:37:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b08caa97-dd82-4614-9190-d5c7382f1460",
"author": "Ron Dersch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSpLi3_28IUDZs9Ce-dx8tgNd-diTased_OQ8v3bX5ZiRgKB1q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I dealt with Elias at the St Albert East office on a few occasions in order to determine the specific unit size, and location for my specific requirements. Elias was very helpful, professional, and knowledgeable of the Mini-Mall options available. Great storage units, and even better service with Elias!",
"date": "2023-07-26T00:21:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ron, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "48f81522-7e9d-4233-a200-04aed463dc4b",
"author": "Orest A. Kucher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhjQqycUuL7feJx5I48Sul1PqVgl5gmE-28iRHMDiXBtGo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly and very helpful. Maureen was a pleasure to work with on the rental of storage space.",
"date": "2023-07-10T19:57:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Orest, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3b117f2b-57f6-4db9-b587-4b64d43312c9",
"author": "Elizabeth Atkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1qooEKO2sGd91EfQkwuXV76Ms6uYx0jKU2hxUVXTpKD_sWMYH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our experience with Mini Mart Storage, specifically Maureen was amazing. She was polite, friendly, courteous and professional. She helped us downsize our unit and it was such a smooth process.",
"date": "2023-07-07T20:43:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Elizabeth, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fa0b8622-b00e-4f7d-a51c-4b5902ef8fbe",
"author": "Donna Fuechtman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIunFkIO4yHqOBufb0ufiYa9vfQ8U5MF9IgGESlgV4Cs76yLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "All the staff were very helpful from moving things into the unit, ensuring everything was secure, to moving out. Very personalized service and concern.",
"date": "2023-07-05T02:10:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Donna, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e6887e0f-e4fc-4ef2-ae64-2b8f1a10474c",
"author": "Craig Pilgrim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlpejIz0gGy4lv4iKUpFp1EHrHvhSOxMqiu9Qn04LbjOsA78LZ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience with Maureen F. at the Carnegie Drive location in St. Albert. She went above and beyond -- without me even asking!\nI would have been satisfied with 'meets expectations' but Maureen exceeded them! Thank you!",
"date": "2023-07-04T13:46:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Craig, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef4cb10b-da5c-4c7b-a0d9-ce9c80312c64",
"author": "Christina Jean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX8x2YGLv4M8qGOk0Bw4iKnkoywgBEwWC5ndj88bSABQzf2xvl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maureen was the lady who helped me and was absolutely fantastic. Quick, efficient and friendly while getting me my unit, I couldn't ask for more. Will be recommending this place for all storage needs",
"date": "2023-06-22T18:05:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christina, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:08:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37a97467-6a8f-4970-8971-405baa601d4a",
"author": "Mel Brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGt-HouNXxQTwaEQLSitV0dQxVSf5e6KVjC32nO3fcAv3npoo=s64-c-rp-mo-br100",
"rating": 5,
"text": "The team at mini mall storage in Campbell business park st.albert is really amazing. The pricing is extremely affordable. I feel like this business is under recognized and would recommend them to anyone looking for long term, short term or even Portable storage. The pricing was much lower then expected.\nWe dealt with elias, Tammy, Maureen, James and Lee. They were all outstanding and helpful!",
"date": "2023-06-21T21:27:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carmal, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2023-06-22T18:08:46.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "ee627d71-3df4-44c2-91d3-b83849214556",
"author": "AJ West",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLjpNUV4W5bXLI54ca70GlwDO43xWjzAXOCS673__TtDFhJzzX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elias and his colleagues are always kind, gracious, and very helpful.",
"date": "2023-06-08T17:35:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi AJ, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f548fee7-b2ab-43f2-ab92-2aa939386bcc",
"author": "G. G.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNQbC32AaZoeUPOMl4i44tK8wg0t8Y5UC1aLRqyuvm_z8Wmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maureen was extremely helpful. The storage units are clean, accessible, and well secured. I highly recommend!",
"date": "2023-06-01T17:38:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Gregory, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "2e8a700d-b675-4ece-b756-e8361274803d",
"author": "Illy Vno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVB_yceqPwc1S9LTKc0k-wC_ypvQQuifS4ommQ-SUW5rVY6-3pS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience with them .. mainly the guys , I feel the girls are kinda too cold . But guys are always welcoming and helpful .",
"date": "2023-05-25T23:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ili, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "de64e86a-7b4b-4faa-93fd-c9d5990f4530",
"author": "Phil Kawchuk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3ceqiuiEkkLbxSgAJEz1xy4cIUl1gAMunKNTx9tYcueXIXCI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Great staff!!:):)\nNice and clean.\nI feel safe leaving my family’s stuff here while we look for our new home.",
"date": "2023-05-24T20:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Phil, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "abcf7c7a-adb3-494e-ac0c-eccb7a7a6c05",
"author": "Ashleigh Alcock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeUGBT5xSaSq47ngSHX-DyN_4jzBowEVkDCT1ZFxoGuSyU5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Elias! Awesome help with my camper. Appreciate you! God bless.",
"date": "2023-05-24T19:41:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashleigh, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "7fed1718-c92f-4dfa-84ba-ca4a718c7bee",
"author": "Jenkins Office",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMCaN0YfKibGDkZpGm6GA6WvHHcyvvqCvmr3U1eb82wtE2vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elias is very helpful and friendly to engage. He is quite knowledgeable and ready to find solutions. I’m pleased he works there.",
"date": "2023-05-18T22:44:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jenkins, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78b701ad-132a-460f-8c8c-6d68c7a1ac8e",
"author": "Steve Bressan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr5UPbm_-zt4lSLWmpAguG5vp2ug3w9Ml2LYT9OVG0r_LKtes=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store your stuff! I’ve dealt with Elias and Maureen on many occasions always happy friendly and ready to help. Communicative and knowledgeable. If ever I had an issue they took care of it right away, great service. Prices are reasonable and will always try to get you the best rate. Thanks to them and the rest of the team at Mini Mall for all your efforts. You rock! 👍🏻",
"date": "2023-04-24T17:24:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Steve, Thanks for the kind words! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7b2148b1-74f8-4a0c-aecc-52f3693af823",
"author": "Lara Matuszczak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUE-flkdYpxmO_Nln4vYo-bZ0JZUFjY76O6wAtzQf2McGTQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a wonderful facility! Very clean, well run and fantastic staff. Maureen was clear, precise and thorough in ensuring we were aware of all fine details. Very personable and professional at the same time.\n\nWe checked out Sentinel Storage 1st, the 2 facilities and companies were as different as night and day! It's like comparing a run down house to a well kept home.\n\nDo not have any hesitations about Mini Mall Storage! Just go with them a d forget the rest!\n\nZaks Auctions\nLara",
"date": "2023-04-19T20:26:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lara, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "45dbdb4c-aba0-4c22-9661-8ea8656938de",
"author": "william gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInyUJS4HiVWMoWItOUPcK4CVDdzWTQda_7lBNdXraQKFzSdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Online booking is incredibly easy. I booked online and paid for a unit. Soon after I realized that it I had booked at the wrong location. Maureen went above and beyond to help me get a refund. HUGE shout out to the staff, in a world were nobody seems to care anymore, they called the following day to help me out in my situation. 5 star recommendation!!!",
"date": "2023-04-12T21:21:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear William, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "849e721e-8d81-42cb-b021-58c4a8b3ebdb",
"author": "Della Eskiw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXyM-stWCcLfPsxnMzROXlGPRY-morNv86OiCtFEB7r4-nuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elias in st albert was very helpful and went out of his to help my husband select a unit ,very polite and most welcoming. Excellent service",
"date": "2023-03-31T23:49:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Della, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "15e375d6-a458-4f30-b20d-5c7a42744265",
"author": "Parvinder Kaur",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbgA2d-8MoiqWN0hm-lsAOCIKAr-Vh8m6DQkVDqM7JK4m3Cped=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Leo is Such a nice and kind person.God bless you dear🙏🏻",
"date": "2023-03-26T00:56:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Parvinder, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "320fa14e-110c-4fc4-b4ea-6c2133282ee5",
"author": "Kelley Hessling",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkTNN1_cGXS0fxkebAOeTtv0u_tMS8AMttiLGPIoS3r1wsQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is one of the best storage places in Edmonton area! The staff Elias, Maureen & Tammy so knowledgeable & friendly. I definitely recommend this place. It is probably the cleanest one I have seen.",
"date": "2023-02-25T17:13:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kelley! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3bb28356-c3c3-498f-83df-76c94f498a3d",
"author": "Matthew Fowler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWk0bAkx-LBEpkNn_vpa0MTHjOhDHP_8RkQKQVvUlJuqnq3M6c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini mall storage has been great to deal with. Maureen did a great job finding a space for us.",
"date": "2023-02-22T21:29:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Matthew, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "366c9448-f940-4f14-a8a9-bd49bf9c02d6",
"author": "Dhruv Brahmbhatt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULEyFbfnuZKZdJAs8hFE6xu0VtU-gkWauzGwA_Ul9C8qB8uI-m=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alias was very very helpful. I had lots of questions as this was my first time getting a unit from them and Alias answered all the questions and he was very accommodating. Thanks for all your help.",
"date": "2023-02-15T20:20:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dhruv, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "61fe314f-210f-439b-8cdb-6c1ca0f71631",
"author": "Craig Urbanski",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqMm3S6OYCV-tGfhRpHX8693KAzsOY4IN7wZQJpJJ-ZwUWYm2b=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had fast and easy set up great employees",
"date": "2023-02-13T23:19:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Craig, Thanks for the kind words! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d50df688-9529-465a-9b5b-9893f076bd35",
"author": "Scott Gabert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEcoGqLH1x6fRjMqsAlIB6o4nzILiTkikr68PHetysLxItOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hi I am at 1985\nDennis is a very helpful and takes care of me great. Super nice guy. Great place",
"date": "2023-02-06T22:27:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Scott, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1a378b7c-9fe7-47fe-aa25-dd1634277801",
"author": "Matthew teeter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLskUsJMgc2Xmoh4gksuZjLzMzGHGm8X3wlqE86O86o69UBiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent staff and customer service.",
"date": "2023-02-03T20:34:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matthew! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97f7f11d-fd5b-49bc-8067-97e9505d6a21",
"author": "Chad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6llc1cp84eZpcpTqayAsEWhs7riODo8XRfWsZylPjCUNwTG85=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place for storage and super friendly staff",
"date": "2023-02-03T17:59:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Calcifer, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2023-06-22T18:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c570916-da6a-425b-bb64-db710de8b3e9",
"author": "Kathryn Siffledeen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdBG1ifJXugoXdMtwKSoh3cWLSkBbNjAAsIyL3Au4c6WE99Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our pod was super clean and in great condition on arrival. Month to month payments were a breeze, and when we were ready for our belongings, the pod arrived very quickly with everything exactly how we packed it. Dennis was so nice and friendly, accurate and gentle with our stuff.",
"date": "2023-01-31T02:55:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kathryn, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-22T18:09:22.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "42901520-e594-4baa-b33c-45f6eeafc67d",
"author": "Andy Steblyk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJO3_PG_10PlR5swZIovZOTBhKKe5xn4IRGV_Xc_dPyllLo1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you for all the team has provided. Over the years the customer service has been exceptional. Dennis has always provided a helping hand when needed and can always expect a smile from him.",
"date": "2023-01-27T20:13:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind comments, Andy! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2023-06-22T18:09:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "901fa8a8-0d50-4be8-8c6b-2a3340069b39",
"author": "Brooke C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp2ABlcWQGUNcUG8uXWtS8o_VN0ggd5e88BI1Qgfz0QOoT8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dennis has always been helpful and is always checking in to make sure we are looked after. Always a great experience running into him.",
"date": "2023-01-26T19:36:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Brooke, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2023-06-22T18:09:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8883a961-b625-43dc-8da6-3390c5dc863a",
"author": "Evan Gallant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAOzPJYsxoEdISMk_wzEZHgBSdO_nMM8EEBbIP_Moi3iM8S1NB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, very personable.",
"date": "2023-01-26T18:24:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Evan, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2023-06-22T18:09:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb4406d4-9e23-46ba-a78e-7da7b6b9e0cd",
"author": "Dave Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWB2A4QcLsP2K1B8I1k6kX0QYMHpDDUwkiaCYu7rIELnwbMFlk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dennis looks after my storage needs and goes above and beyond. I know my contents are safe. I’d recommend Mini Mall Storage all day long.",
"date": "2023-01-25T23:24:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Dave, Thanks for the great review! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-22T18:09:22.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "2df99cee-60db-48af-b79d-eb7ad0e8c5c3",
"author": "Jenny Kilpatrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm4YUGfTTV4beUipfgLDw5n17VnYBJ_2y1NHnbFrV_3bs4G_sk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The employees here are fantastic. The price we pay for our unit is the best we've found.\nThe lot is accessible and clean.",
"date": "2022-12-08T20:04:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jenny,
Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2023-06-22T18:09:22.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "afe38b42-4252-4574-a4d7-cbe3816d05d5",
"author": "Terry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItnpjMKv31g8EHOpU1q0auIN9W5vPt6TPp0e1c_nQoNXLefw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a first class business! The compound is so clean and tidy! Has garbage and cardboard collection. Very good security! Great location!",
"date": "2022-11-08T03:34:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Terry, Thanks for the kind words! We're thrilled our location left such a great impression! We're glad you had a great experience. See you next time!",
"replyDate": "2023-06-22T18:09:22.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "56666032-ee9d-4801-adee-18cf34730bb3",
"author": "Mario Racine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQ9zTxfnsmSXvNXiSPRcGq1dZQ4gKT1Hes6fvgKV8VATN9vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The person at the office was very helpful",
"date": "2022-06-20T19:13:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mario Racine! We appreciate your review and kind words about our team!",
"replyDate": "2022-06-22T18:09:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e299e9ee-2880-4d2a-8082-dccf39ad0842",
"author": "Jill Tubbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9ghwq4PiQfaMeM-_DPb-HAcSMjnsKyhF7LYcq6qIlK6RQIQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Elise and Randi were fantastic to deal with. Very friendly and helpful, a true 5 star place so you won’t be disappointed at all. This is the storage place to use and the staff are amazing. Thanks so much. Rick.",
"date": "2022-04-25T16:01:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jill Tubbs!! And thank you for trusting Mini Mall Storage Properties for your self-storage needs! We will pass on your comments to our team.",
"replyDate": "2022-06-22T18:09:22.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "193ddea6-e64e-48ad-8b9f-741ba068b1c8",
"author": "peter s",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtgYief0jtX2uSQ1CvQkG53D_wgJPQysFbZf7ECEK02VuJbfWbKA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-12-13T08:02:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "12db6198-fefa-47b9-8d95-aa6dc99524d6",
"author": "..Clark ..",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV824NRScUotZeI6UxLWKfrXyw0ueYktCuYBV9wnCQ7ltemTVRG=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff here are friendly and a real pleasure to deal with. Matthew was professional and helpful getting set up with my storage unit. I expressed a couple of concerns with him and he was able to accommodate me. Thanks very much Matt. And conversing with Randi through email was easy and convenient. I moved out of my unit 6 days before my renewal and they gave me money back because they prorate their units. Highly recommend these guys. Thanks again for helping me out.",
"date": "2021-09-05T13:34:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "647bd2ef-050b-455d-a770-0755d2de63e0",
"author": "Kaiser Solomon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgAF33yQOZzV-bmG0Er2ngZk_IptsZDqMImHoGaE2uIdjkUQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Prices are reasonable, staff very helpful. Safe place for storages yr furniture etc ...",
"date": "2021-08-10T15:11:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f87969ff-9c82-4439-8684-bdbf8b620089",
"author": "Randy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhZ-RchXrfAjr8p9632S-gHa-ufq9-0qemxR96bqggrgQNwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-10T01:06:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b6035d18-9eb2-4f59-a512-828f8f0a11f2",
"author": "Mandy W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJN6-5yjaATmx8Hx0WqgVJW2KYAnFXFaT2OUFRsEn-ZZVCew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My Mom recently lost her home from a massive fire in her seniors residence building. When we were finally able to retrieve some of her belongings, it was spur of the moment and we had no time to plan for storage. I called St. Albert Self Storage in a panic needing a safe place to store the items immediately. I spoke with Matt hoping they could accommodate my urgent request. Matt and the St. Albert Self Storage owners had heard about the fire and they were offering help to the seniors who were now without a home. He provided instant storage as my Son was en-route with the items we had rescued. It was seamless and hassle free! Under such stressful conditions, Matt made sure we were taken care of. He was kind and empathetic to our dire situation. St. Albert Self Storage took one heavy burden off of our shoulders at just the right time. We are very grateful and appreciative for the amazing & caring customer service!",
"date": "2021-08-01T14:44:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9ec470b8-364f-4071-90f8-fa662a7a2215",
"author": "Jack Ballash",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISjjp1s1JacbL3NmD3l45r2DHVn7ihABfbzS58M0wx5DXgRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The experience from my initial inquiry, to a tour . To signing the contract has been an excellent experience, thank you Matt in particular. In the time of expecting not great service, St. Albert Self Storage is absolutely a cut well above and will earn my business for years to come.\nThank you\nJack",
"date": "2021-07-29T19:32:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "99d43b3b-c5d7-497d-a362-374ee004f561",
"author": "Ramonde Maxfield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNAp8sPI-OZJGivpUwV9A_bsmUfrTzCgwuGwbtq8k2fzScnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and well cared for facility. Staff were super friendly, helpful and accommodating. They were conscious of pricing and, surprisingly prorated the dues based on actual use of the locker. The hours of operation were excellent and our possessions were safe under their care.",
"date": "2021-07-21T03:14:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f183b9a5-8ba5-4944-8b1c-3cf57de29c7f",
"author": "JandN",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeMrzhqhyymPRq7cjuDTwmaE0Z42F6eRjGhT-zluv_TQDPOgO3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a first-class storage lot. Very high security and great customer service. They have happy employees and are active in the community. I highly recommend",
"date": "2021-07-12T15:17:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "351f1304-4103-4a53-8fb2-2b60c8d96135",
"author": "Chad P.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrkgZmbsElUc47JsL-F2U-bZopu7XO6yW7P_B-ShibRXasjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Needed a short-term rental unit and St. Albert Self Storage came up as well-reviewed and was a good location for us. Stopped in and was helped by a very friendly Matthew. When I explained what I needed Matt was helpful by locating a unit that perfectly fit our needs and he offered discounts that I didn't know about (which always leaves a good impression on me as they don't need to let me know but they did). After the original pre-paid rental period, I was a few days overdue, but Matt waived the few dollars owing and emailed me my receipt..paid in full. Excellent service!",
"date": "2021-07-02T17:19:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "880a7bad-7a4b-4c07-9644-767a1ce83246",
"author": "S Ron Andriuk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBcE40HP_4ltpStMA4Y28WFJByM8GcU0VbJj3R6O9pjGVK4Z9Bbw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-06-26T23:04:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0bd102c5-3538-4bc6-b46a-c4cb6d23e5e6",
"author": "Matt Martel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpCwREEF6J6Qw_feVdihbYVfo2MzGOaibICHW0OEdfbUbS8ihsxQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-06-22T23:53:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5f441725-15b6-4084-85f1-9c96d32b27c6",
"author": "Nicole Nemet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdMfdAi4WSjfewZQ25gVH3iMbcaHCyBlUOcb_CG2eVneW6ozA_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Would highly recommend! Right from the start, the team at St Albert Self Storage were timely in responding to my questions regarding quotes, appropriate unit sizes, overall processes, etc. Clearly very knowledgeable and professional in how they dealt with communications over email or by phone. Once I arrived (with a moving truck as well) they directed us to my unit, showed me how the gates and lock work, all allowing for a stress-free situation. The facilities are clearly well maintained, and there are many security measures in place. For someone who was entirely new to the process, I feel like from start to finish everything went very smoothly, and that is owed to the staff! Thanks so much!",
"date": "2021-04-27T16:43:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "273c14d5-2d67-4a35-a361-2dd387379ed9",
"author": "Az Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxiIKMHZ7CzGCRnFIezsATQMQU1_rDilAvOocvf5IZh0urkL8Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Absolutely unreal customer service! They are so accommodating and kind, no matter if you're corresponding with them over phone, email, or in person. The price and location are also on point. Shoutout to the sweet and friendly security guard who helped me open my frozen up unit without a hesitation! I will recommend this place forever.",
"date": "2021-04-18T20:38:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "376d3fd6-2e55-4896-a347-0a2e301cb8a0",
"author": "Milan Petričević",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBXTh3iMmUY6VV3WraiXJ6_uWwrqu6NkVACfDwzDed9dYe1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people to deal with.\nDefinitely recommend to anyone in need of storage place",
"date": "2021-04-17T14:06:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2ed05144-1dbf-4a54-8886-1b0df5a08ac7",
"author": "Guillermo Lozano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeXf3NBVJJy8mWgtLGkzcDom2iPT3IGl5TdStJfm0pICcuW3Cr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a great experience at St Albert Self Storage. staff was helpful, knowledgeable and friendly. Great service. Highly recommend",
"date": "2021-03-23T00:33:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a807d4e1-1902-4768-8441-4ffbba4e940b",
"author": "Maureen McDonald",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCoQ50emw2jO4QF_RG3L1W7m41CfiaMxFSycmhiCLWne1_FzgELw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service, clean units, easy to access, overall great experience. will always be our go-to place for storage.",
"date": "2021-03-22T19:01:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "8da6ba4f-cc1a-453c-a717-38b490075889",
"author": "Jason Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0Ek0Wcxi0dgGv8tV5fOf8xJvFW_uzMnwchISyQAncd55u_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-20T16:52:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e00da802-8bf9-40f5-9b6b-796ada3bfa69",
"author": "Ric Specht",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpfYWJ8Hp9lqbJWjPDLUz0Ni3Bc8x6dm6hvZeBUFwfDNCmvT4q9w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Been here for a couple of years now and they're very helpful , completely safe and secure, at great pricing!",
"date": "2021-01-27T21:33:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "25043612-1ae1-4aeb-a35a-550df27e376e",
"author": "Amy Fay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPZFfnOpfRPFhfPUrgnz9R0wq1kO62nl5W9Z4QQ38HB6v1oG39=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-08T21:59:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b208c133-1596-4c66-981c-741835e62b2d",
"author": "Mary D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmFykYc08E0mLkOSQpwb-zprHYzw8uuSKPUW9SkZ2bob9qXAg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Professional, friendly and storage unit was clean and dry. Would highly recommend this company and will definitely use them again in the future. Great price.",
"date": "2020-11-21T14:27:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6b853872-8c7e-4202-a1a8-7bbf9c7160f5",
"author": "Barry Meggs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKRaekOXJtQ0bAxGWD89bGqzFN-rLQj4eLW3gQ2HmHgAx2rfoYQQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent facility and fast friendly service. Thank you!",
"date": "2020-11-20T18:13:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "081e9dcb-b893-4f16-b569-9ba39c13ff91",
"author": "florencia gallerano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaYi5CR1qijOss-Axscz6LcWTSEoqqJAEG6PEWB2Mr3wBuXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is amazing! They have a lot of different units, the place is always super clean, the security guards are always attentive and the people who work there are the best !! Any need I had they helped me solve it and always gave me excellent deals !!",
"date": "2020-11-20T03:47:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "1d373666-3d4b-400f-8a6d-35a647bd4f76",
"author": "Levi Kane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgSKjHE7jio2RA99xqgH6V-HSGD2bU_LmBe4X9KFrYr_7K7u6n=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "From what I've seen available, considering the location, these storage units are a pretty good deal. At any time, if I had a question or concern, the staff were also pleasant to deal with and responded very promptly.\n\nWould definitely recommend.",
"date": "2020-11-19T15:48:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "489a00ca-6e58-4835-a692-18cc3c626529",
"author": "Yanick Ewig",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDh1OGrc27_yedMX22MQ6umdqkkbWBKm7De6-9-W0lWQTt4A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-09-09T01:41:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ae471ea5-4074-4eb0-8f41-83feb82d9579",
"author": "Andreas K K",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXny6jaqnZwdDJwBcAJaGCihmK-nIAGTh3M1qp02PsrMW9LHT7w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice services Guys tx",
"date": "2020-09-07T19:25:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f9d138b9-c3c8-4f21-b42c-0108552ac85d",
"author": "Sean and Kendra Hofmann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbyYW2E3WbqVw4i2w_lbrwwTnnynG5U9FQ55_PdZJNJOqAWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came to St. Albert Storage looking for an option for storing a large vehicle indoors. First call they were accommodating and when i came to site they dropped everything and showed me options for storage bays. Whether it was office staff, support staff or security \"everyone\" was extremely great to deal with. Place is always clean, opens on time and truly great staff on board. A shout out to Heidi that goes above and beyond and deserves recognition. Great place to store and great staff which makes all the difference for us.",
"date": "2020-09-05T02:28:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "fe5b7a3a-0725-41fc-96fd-20f443812993",
"author": "Michael Caine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSPXngAf_mM27W419WYSpv5-3w99Y3j1MzTQX0pT78twuAp8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very convenient from Anthony Henday, by a vehicle wash center to clean your vehicle before storing it, and your space is protected by really appreciated security personnel. You'll feel safe storing your item/s in their compounds.",
"date": "2020-07-27T08:48:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "663be9bf-4d26-45b8-bcfb-cba518a5577a",
"author": "Michael Ferguson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9hNmG2pFgaGIl9S5q39sHGJLVFPuv171eDl1sazADk55HDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We stored our camper with them last fall/winter. Office staff are super friendly and helpful. Storage space was clean, driving lanes wide to make parking the camper very easy. Great system for entering and leaving the secure site, and also nice to see security there monitoring after hours. Will definitely go back! Thanks for the awesome service!",
"date": "2020-07-22T18:27:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "feade9c4-e73b-4fc9-8170-84cc24df06b3",
"author": "John C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsGLet2UhaNXvVyNGJ24rbY6WDSatWYPDE5ZGfePmIAwPATA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I moved to a new house in April this year and needed a storage locker to put all my garden equipment and outdoor material. Saint Albert storage is a service recommended to me by my son Erich. I could’ve made a better choice as the owners and workers made me feel comfortable from day one.. No matter the time of day, when I needed to enter the facility I was able to do so. All I needed was to enter my code and the door open automatically. I failed to pay attention to my final date but the management had my back and were more than gracious in allowing me an extra couple of days to remove the last of my goods. I highly recommend Saint Albert Storage whether you need to store your belongings for a short time or a longer period. The rates are reasonable, the workers are professional and I couldn’t be happier. I will definitely use this facility should I need it again in the future.\n\nThank you to everyone,\n\nJohn",
"date": "2020-06-25T18:43:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "5898bc61-7303-4ee2-8e02-ae943765288a",
"author": "John Therou",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQPXYSTTNX_F-IpKkmWj361XzkA55m-4w98acBxBM_fc9Toa1j=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-06-12T22:39:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7a3e5ad8-2622-416d-8297-868629c2bb2e",
"author": "Ken Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLi0cUdN7LGEckrYJpeSLS_FQklCYCTURv1CEn4v4Bs2g5lUQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage place",
"date": "2020-05-26T03:56:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ef54a9aa-2b01-49c4-8699-56101655efdc",
"author": "Don Leary",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIRmOzpRRq1ZkuBW1YeSQxyBa5UpsKubv5__KptnevSZPTGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-05-11T16:33:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e9d56d00-349b-411f-8fdb-4221fad40d6b",
"author": "Couleur Du Vin Salon Spa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6TeCsw-g1jVweuZUBZSkO15JkPs3_LKXb7CvwRhYzuDINYs3T=s64-c-rp-mo-br100",
"rating": 5,
"text": "St Albert Self Storage facilities were clean. The units are accessible and the staff are friendly. We would use them again.",
"date": "2020-05-09T02:51:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ef726a8a-c206-4655-b77e-31301285aa5e",
"author": "Kathy Hatch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUG63dVlktQsdB5oQ5aW2TPGiiL4ALQVNWO71OclOwgbcs8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-05-09T00:13:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fecd146d-8b17-49f8-8a0b-e569fcc6b5bd",
"author": "Reta Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO8KkhMWP4mABw7y8uG_mdglai-bj6GcfmiEp_W-u3KhxDug=s64-c-rp-mo-br100",
"rating": 4,
"text": "Convenient, secure, good service.",
"date": "2020-05-04T17:34:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "068922be-05c5-4a16-9785-fe403c02d3aa",
"author": "Robyn Shewchuk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKRiTYkF0-miFfdNW2Ng4N93JZEPf5CRXzDK6SVHZZ112QxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always a pleasure dealing with any of the staff here: friendly and welcoming! We’ve been using this facility for a few years now and have no reason to look elsewhere!",
"date": "2020-05-04T16:52:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "15c4bd04-e036-42c3-908f-c89c838f6a89",
"author": "Kyle Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeyO0bz3_eST6pIrCmrsov-vs1-dlR5KyPRbEaRViUn-88BGfn=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lot was always secure and clean. We had a great experience and would recommend using this storage facility. Its also close to the St. Albert sani dump, making it even more convenient.",
"date": "2020-05-04T15:57:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "2ce0d144-ced3-45a0-a690-aeef00014a61",
"author": "John Calvin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMZV5tQR7xIp55-F_fNwIXECwO4c0bZ3T3oQe2XfOYaVBN6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "St Albert Self Storage has friendly and efficient staff who provide great customer service, and a very clean and secure facility. I would not hesitate to use them again!",
"date": "2020-04-30T01:55:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5cb1173b-3528-45cd-9160-55beb7a8f08e",
"author": "Teresa Spry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFoXX2y3k9uAKGn-5MqIhy50yu6vmx83Fl8X1qAkMBadPV51A=s64-c-rp-mo-br100",
"rating": 5,
"text": "After 14 years all of my belongings were just as I left them. This is a well maintained facility with kind professional staff. They were always helpful even when I moved out and no longer needed some gently used furniture any more. Thanks for all you have done!",
"date": "2020-02-11T02:02:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fea086a4-f78d-4bbf-b325-6f1152520a81",
"author": "Ryan M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHus-kk7AVv3tlOSpCuJYB6Pmj8NrsfcqXELvWgQ8bAw71Ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-10T22:34:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2934c544-2385-4276-ae17-e2ddd53fbddd",
"author": "A M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFGWSL-gzawecMBU-kZjXnITRwCYhh5lD8hCc18UQU_et21A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super pleased with this business I have had my belongings in storage for over a year here and just ended my time with them. Every single person I have talked to was incredibly friendly and pleasant, always smiling when I went into the office, great with reminders for when payments come due and just generally easy to deal with. Highly recommend.",
"date": "2019-11-28T19:55:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "79b3379c-eb35-4e24-b1a6-a12fb2c1acb9",
"author": "Lisa Rombough",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0JvpTs3y0nbK3VbPoJQQGq114Bw9dUvhUItkQ431EQkoy0-c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with St. Albert Self Storage. Their prices are reasonable and staff was always friendly and willing to help. We appreciated that the units were prorated, which was great as we stored all our stuff there when moving between houses. Would use again!",
"date": "2019-10-02T16:53:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "f35acb38-8598-4546-8cf9-7f78f8740347",
"author": "Simon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAb57GYV_CWCdLaGCtRKU9-JS-SYij06qZpjWctJs9uAMZNpRDJQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-07-20T00:58:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5c4b3758-e90e-48c9-94a1-09faea7bc238",
"author": "S. Redding",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUokIRvnolH9lLBuMY1G5nQgLMteeFnXIu1rTA1aRG3o-AlZFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-04-26T00:58:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "01033efa-05a5-42c8-8900-d0d8a1a6dc7c",
"author": "Chris C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5dGeD5cYg0nNZaVNrGdDOxy31wn9RjNaX4zNtGeEBF95g-w=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-03-29T23:49:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "607b0f67-05ec-43b8-a512-1ff9251c9ea5",
"author": "Landon Caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQY6W3NOmE2dY3We0wIbfyjPqJC5MgZ00TPeBRexCA9V_1MTS2Uw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-03-29T01:59:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "648942f0-c1f3-4c86-8ac6-28613f97ae1f",
"author": "Tom Hume",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFZVEerpmqayjm1BvqE8XqfGTOmDF8SBPbkpEG6E1RC1lfew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff and very reasonable pricing. As a military member they gave me a good discount and a better one while I was deployed. Would recommend to anyone.",
"date": "2019-02-26T01:59:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0d7cb9a3-8033-496c-a0a2-ff0f4a676d6a",
"author": "Marie Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM3uPSZ9vJpp0u32G_CTBMyXoLclsM1Re0735B1pYmsqVBvQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is the best place to store your personal stuff would not go anywhere else, they have always been very helpful",
"date": "2019-02-13T00:16:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2cccba1a-67b0-46d3-9845-8497a73dc69d",
"author": "rigs rigs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCoiKu7eertBp_PLWUS2toKc_bRcgtawj5UPBi8SumceY7Rec4=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "They wont let you store yourself there but if you have other stuff to store...good place and people",
"date": "2019-02-07T10:40:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "55b6d4b8-b4f9-469f-bf10-83daf627b96d",
"author": "Scott Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvq4dio2x-jenOcsG-ar9B7PMWr_qlB-7UnjkUoNJmNFTI5g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rented a unit for a year and had no issues. Secure facility and friendly staff.",
"date": "2019-02-03T05:20:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "491505a9-7b54-49d5-b060-7ddabfa5cb1d",
"author": "Christine Balz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV10hCku2PUgF3hE2Tig4QyfRgjGzSXVW6p5urAYsnyaiAoAGPGPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had nothing but the best experience at St. Albert Storage. From the very first day when I stopped in to rent a unit to the last day when I moved out. The staff was very friendly and the premises were clean and secure. The location is great and easy to get to. The ease of making monthly payments and cancelling mid month was a bonus. The staff made it quick and painless to get me on my way on move out day. It was nice being able to get money back for the remainder of the month that I did not need the storage anymore. I would HIGHLY recommend here for your storage needs!",
"date": "2019-01-30T00:19:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5753e29b-0c38-4a9f-a79a-809ca701ffad",
"author": "Jody Knight",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCOSa-XhYuIvIujN1RWDa40hZf_9oKLwZOzv7sZbgfsIzvl_VUqA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Hands down best costumer service",
"date": "2019-01-29T10:56:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f8a8c469-0211-4027-84a8-11084add8d4c",
"author": "Vicki Boisvert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2KMElX5lB0MgdK9Q5Xpyowd1f9BrbzGsXyIhyRNrIKHICC47Zew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place for storage. The staff are so kind.",
"date": "2019-01-08T11:18:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f75d66c8-e2fe-40e1-8caa-548e51dc28e5",
"author": "Ian Gates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtl72iAODVIJr8B5m2k0XO961w0d5Umv1oFimIw3AyUntbWFet=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Helpful friendly staff. Clean facility. Fair prices.",
"date": "2018-12-13T13:38:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ian, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-22T18:14:24.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "941456db-4548-403b-953b-e3943b5523fc",
"author": "Corinne Helliker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLP-yyVN4zubJYlSWWVzvRJmvR27tI1blhw02D89U6_Mtf10A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was my first time using a self storage unit and I had my concerns. The people at St. Albert Self Storage were friendly, professional, kind, readily available and addressed all my concerns. The units were clean and accessible and I had no problems with check in or the check out. An easy and great experience!",
"date": "2018-12-13T01:02:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ef1c2b34-5735-482b-ade1-7248f51ae210",
"author": "ernest kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmn5F2fgSGt7nbFXtOTXKunm3ZMV7jgYz1iO4bGuUUD0vm7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Having used many storage facilities over the years these people are by far the best. Clean safe and superb staff. Why go anywhere else !",
"date": "2018-10-22T13:21:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "af53dd6f-c5b4-4b8f-8fb1-b8739d5f072f",
"author": "Diane Bowron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJZcHDLKnbeJbt-uB0raJk4HdrlGUiaV7k76n70dznhdW9HA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very obliging staff. Super clean facility.",
"date": "2018-09-20T22:00:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "bb360e9f-99f4-4a55-a6a7-8c23a96344e7",
"author": "Michael Paruby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLopXtM9GuaGJjz6iQfGyeiC6nAzQWeJpJOMs9EKP7FiYZ7wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a fantastic expirience with St. Albert Self Storage. The customer service was absolutely amazing and the staff knew me by name. The facilities were clean and they went above and beyond when I need access to my storage after store hours. If I needed storage again I would definitely use this establishment!!!",
"date": "2018-09-15T02:07:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "3c07d611-7eab-4451-8f7e-cc79eaadbc05",
"author": "Pat Madden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0_vW3GFPBqxFWYGB9w6JPYdxjnKPJaXwIEIJ46XdiTqDs=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is our second year using St. Albert Self Storage. The location could not be any better for us as we live in St. Albert and it is a 5 minute drive to pick up or drop off our trailer. The staff here are amazing. They are so friendly and accommodating and really take the time to make sure you are satisfied. We left there feeling very happy and impressed with their customer service. The storage facility is very clean and secure. I would highly reccommend St. Albert Storage to anyone who is looking.",
"date": "2018-09-14T14:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c3ad0b51-1973-4613-80a5-c64ba85a89cd",
"author": "Va Nylla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpJOGN5zSIRqEySTgEzlcZJS47DDlZsdS9hZJVAFvTWUsJRQQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good Service, Friendly Folks, and Good Pricing and Selection for the Units. They Accommodate Exactly what You Need.",
"date": "2018-09-11T01:26:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "740bf493-fa32-4ea7-b0d8-074714cda768",
"author": "Leigh Ploof",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuAfgB-Sdvho2CyWELWsXzxNZExh_eqCnI0OzcEhMvjfgJ4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend St. Albert Self Storage - they provided amazing service and our experience was great! Would definitely use them again!",
"date": "2018-08-07T22:24:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "544926cb-7742-484a-b038-997804b0fc1a",
"author": "John Garry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWwQwXGcA1dF_B31yMF4VcmQnjIsRTi7vuxrXtD-mYVOxjWKHD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and friendly and helpful and would recommend for sure 😊🌅",
"date": "2018-07-15T02:03:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! See you next time!",
"replyDate": "2023-06-22T18:14:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b3a80fce-5eb6-4380-96e6-4a67f64dfcf9",
"author": "connor graham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZoRoO7dW_9r5nRN0u1rKFaryPrUifUUNiwRPHPZE637L4k88=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-07-14T14:45:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Connor, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2023-06-22T18:14:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66d30cd6-2f2c-4b27-9419-c09c7dd49157",
"author": "Zach Scivoletto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnxkl5MYuOaZMiRlSlcxYkUpXstE6-Qr5-t6ZeV2FPzSUVUlKl=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-07-14T14:42:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": " We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2023-06-22T18:14:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0838b248-0cdb-4428-987c-a72b8ebb61d6",
"author": "Kyle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmIO934QN0YDFcdezUikB6R5G-W9qD-T3-k2QiLojqBkHU0PsZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "If your looking to store your belongings I highly recommend st.albert self storage I have had to use storage facilities a few times in the past, and I can honestly say that I have never been so impressed by the staff and how they cater to people and their situations. I will definitely recommend st.albert self storage to anybody and everybody. I wish every business was as helpful and easy to deal with",
"date": "2018-07-13T06:37:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kyle, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. ",
"replyDate": "2023-06-22T18:14:24.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "13c5fcd4-dab2-43a5-8007-b5f9325b140d",
"author": "Markus Kluyts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbg3N-fasjFZSKuYnD2n7YLR5BZT9GoYOo1zf_OMdZzh1GoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff are amazing and the storage units are always clean! Happy to come here!",
"date": "2018-07-10T16:42:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Markus, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "def37395-d376-48f0-b320-c7ecfa635f81",
"author": "Taras Drozd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTJ5wN5WXFI3MdbqQGQ5HHB2krPzPaYD9g6AMybJUsrAlRUoYu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding place to keep your items safe, secured and stored for as long as I wish. I can even go there any time I want, they got a key pad on the lock.\n\nGuys, bottom line is this: place is the real deal, convenient and always great people working on keeping this place spotless.\nCheers!",
"date": "2018-05-28T18:02:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Taras, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon! - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:24.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8cafceec-e3d0-43a0-adad-6e510dc10c20",
"author": "Shandy Donaldson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfiKFAn5lt2ZaVDiWg0vbEIZ_mIlZXsonPZcVwGiVZ1okc9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "safe place to store all items and people are very friendly!",
"date": "2018-05-28T17:55:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shandy, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. We're here for you anytime! - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5144ea9a-3e43-4ee0-8f93-0b3aef8a1d3e",
"author": "William Poon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIegExCMk--3zDMs7jJ5ya8QJ7XrILLF0PsAFfLGSmSD8LCrA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff and facility!",
"date": "2018-05-15T13:44:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "William, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. Hope you visit us again soon! - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "693ec328-2ec6-4e5b-93c8-9b2c818db747",
"author": "Jason Seguin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLmhixUXfO6D0j7NG-kEsTGjCniHMnhc2sBB79w0h5eAslow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Heidi and the rest of the staff are awesome!\nIf you need anything stored this is the place to go!",
"date": "2018-05-14T16:20:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jason, We're delighted to hear about your experience! We hope to continue exceeding your expectations with great service. We're here for you anytime! - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce42f8d9-2f05-440f-8548-d9f14b9d116c",
"author": "CJ Hawkings",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2F7utJqMUOE94eZCWmVQQtIuVxG5qiXcSFz-QCnJjX3ET4hBb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-02-19T01:13:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey UNR3AL_780, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future. - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd375307-bf87-47f5-91ce-d6eb1208ae34",
"author": "douglas bisset",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXILPt6TJDabVaEVRIvcPSguL84mmKamWoqikVqOTSOFu5XemNN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place. Good prices",
"date": "2018-01-24T04:28:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello douglas, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. Sincerely, Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "132b1f19-9513-4c0d-837c-42f381f37d51",
"author": "Krayonix",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwsDJMyJDeP9S8XMbgDO8birTblzVMiboX9BBw-_F3e_HTJRe4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Self storage, they legit have all the space you need.",
"date": "2018-01-12T22:03:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Krayonix, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future. - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89e36d84-575f-4f59-b9b7-aede9498083f",
"author": "Edmonton Terminal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKg1-YxuY5OA0YogBjZKkXT3s22qmfvaTBuFJyd-s_KB19FCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful! Can't say enough. Excellent service, & wonderful people",
"date": "2018-01-12T20:39:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Edmonton, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! We're here for you anytime! - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18477893-c92a-48d1-bbb4-30faff191725",
"author": "Rylan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6yCOVRuzAWwZz0cUfcY46AxdroX-qv1sPK2IMdyP_rI6tprJ36g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean storage units and great security. Warm and welcoming staff!",
"date": "2017-11-21T03:34:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rylan, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future. - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2390bfc9-cdce-48f1-8323-fe1d81515388",
"author": "Ian Keith Hardy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpWVghsEYHLD8WHJYsxaaOXvL0yV-fk58CKdvazF56PzzDXQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean and secure. Washroom available in off hours.",
"date": "2017-09-24T23:58:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Ian, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "fe58c75e-7f22-4b36-b725-aec8d2ce5dc8",
"author": "Ashley Hume",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAcZleXUAvAUpiBd-pYDyhKDth9g6FblkN_KxgnsoqO04BhA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Absolutely love this storage facility! The people who run it are absolutely amazing, the service is always kind and the prices are always great! The facility is clean and well maintained at all times. They offer great discounts from military to different ones depending on how long you plan on storing with them. They can accommodate pretty much anything from small storages, heated, big or even your RV. I would recommend them and I do to everyone!",
"date": "2017-08-10T23:17:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ashley, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! See you next time! - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "e52f40d6-e1ad-414b-b8c4-d4f56e09f56c",
"author": "joe fandi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7s4ZYyVEVuBp1aP4CJZo0iUfj6DdQLXfGv4bCDMIXWmjgR5aZiA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best ever",
"date": "2017-07-29T15:20:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi joe, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c42d7144-bd32-4592-af65-7b41671f497f",
"author": "Arnold Garrison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0W-X9JimjZCKgLndA1lEGqw9TdiYqGAA0C4S51W8glQtF-zw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nicest staff, extremely helpful and great prices.",
"date": "2017-07-04T17:20:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Drake, Thank you for taking the time to share your experience. Hope you visit us again soon! Mini Mall Storage St. Albert",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3dfc00d0-2299-4a59-9130-abfdfbc67f51",
"author": "Rainer Schulz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXse9Ajxy4cxIRGqnRvCd3M4qF8lFmAJsoWYv2M9czuONOB79Cfdg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I rented there for 9 yrs...great service...great people",
"date": "2017-03-22T14:22:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rainer, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon! - Mini Mall Storage St. Albert",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb09d0fd-253b-43f5-a9d2-7773ef60baca",
"author": "Sarah LaFleur",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWigsX8ti-6aeppy-Q-ZhtRsiVmaKZn5BfwktXYJT_BPFjM0I-FVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "St. Albert Self Storage was a wonderful company to deal with. They worked hard to secure me two heated units for storage of my belongings for 10 months. They are prompt and efficient with email replies and processing payments. Price is reasonable and I would recommend this company for any/all storage needs. Thank you St. Albert Self-Storage!",
"date": "2016-05-29T17:03:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sarah, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon. Mini Mall Storage - St. Albert East",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "80c3a0df-1ab8-43f9-9026-b55c1135a849",
"author": "Geoff Booth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvev60N0zRyb0wKueVBpq5NXbGvp7A7NyXL_t1OZ6L7vLatdU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tri and his wife (site managers) have been very professional while helping me organise my storage needs. They do a great job....\n\nIt’s so nice to know there are people who still understand the meaning of good service and kindness.",
"date": "2015-06-16T22:31:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for choosing us and leaving such a great review! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! See you soon! Mini Mall Storage St. Albert",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "efb65fe6-8f9f-4530-a56d-2642fdd97edc",
"author": "Molly Moto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4YCWIAzEWNS1ex_84tnCn1WNQDKWhLPvIjZGf2WueMTc86g=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had an issue with billing - charged one month instead of week extension. Front line staff made an error and when we escalated to management the owner immediately actioned it with sincere apology and went beyond what we expected to rectify the situation. If you are looking for a trustworthy company - St Albert Storage owned by Leo Seguin is where you want to be. Not only because they have genuine old fashioned customer service but their storage facilities are clean and safe. And the price is great too! Have used them before and would use them again.",
"date": "2014-05-23T04:27:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Molly, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future. - Mini Mall Storage",
"replyDate": "2023-06-22T18:14:33.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
}
]
}