{
"summary": {
"average": 4.1,
"total": 36,
"distribution": {
"1": 5,
"2": 1,
"3": 3,
"4": 2,
"5": 25
}
},
"reviews": [
{
"id": "12d973d6-4f95-451f-b85c-e2a0ed9724fe",
"author": "Ron Lyons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVVkxw-VEhYjKRG70zXTIfJx22va7fDk0jZd1gztTE1n4u8bRI=s64-c-rp-mo-br100",
"rating": 4,
"text": "Moved and renovated and stored with Mini Mall Storage - Strathmore for 14 months. No issues, secure, convenient location well managed.",
"date": "2025-11-04T02:56:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ron,
Thank you for sharing your experience with Mini Mall Storage in Strathmore. We're delighted to hear that our secure and convenient location met your needs during your rental. Your feedback is invaluable in helping us maintain high standards of management and service.
We hope to welcome you back in the future should you need storage solutions again.
",
"replyDate": "2025-11-29T19:13:34.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "c7aedfdf-d0a9-421a-80a3-691c4da2fc97",
"author": "R & J S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX99RSJB5yIwIQe5QBzkEP5Z9lJApA-Lk6Sxf2jp0Ods5Qws8uu=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-16T17:44:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-10-29T19:13:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22510f57-429f-47fd-b108-a3f00d295822",
"author": "Anne Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKe__tIM85Pb4FyQZVp0cZ4KEENWlcdxLbO7_AT71e5lxO6Dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I found the call takers really helpful when I first moved in and after discussing payment methods they provided me with the information I needed to deposit funds that worked for me. Thanks to the very patient Strathmore staff who helped me when I called in and went out of their way to send an invoice each month a week before payment was due.",
"date": "2025-10-07T22:48:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Anne,
Thank you for your thoughtful review. We're delighted to hear that our team was able to assist you effectively and provided the support you needed. Your feedback is invaluable in helping us maintain our high standards of customer service. We look forward to continuing to support you in the future.
Best regards.
",
"replyDate": "2025-10-29T19:13:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "23342bf8-cd82-45ec-bb4d-a5c63de2a9da",
"author": "James Lawrance",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWnxhXOrFoZcsWjj0ds4k6O2coARRtZCqSpVxO4uYBt3Uv0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage facility is quite accessible to the public easy access entry and exit the units are clean and dry. The management was able to work with me in a couple things that I was much appreciated for I do recommend you need something to store this place.",
"date": "2025-10-07T18:48:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James,
Thank you for your positive feedback! I'm delighted to hear that you found our storage facility accessible and well-maintained, and that our management team was able to assist you effectively. We truly appreciate your recommendation and look forward to serving you again in the future.
",
"replyDate": "2025-10-29T19:13:34.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "5fc4eb32-47f5-4cef-bc1f-a337183b5112",
"author": "Qurratulain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzUy79CNkG2D077sDhsBJyKNxPaS3oWkGosCnRGrDlrelklWIt5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-12T18:28:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for giving us a 5-star rating! We appreciate your support and are delighted to know that you had a positive experience with us. If there's anything else we can do for you, feel free to let us know. Best regards!",
"replyDate": "2025-08-29T19:13:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d93320c8-9f85-4223-9d84-22dac30320f5",
"author": "Rowena Gladstone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX051IHs3HkGffaqsxBvVJQmiqZVpdz237EyRdZHO3K3JOkcMqS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-30T18:51:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rowena, thank you so much for your 5-star rating! We're thrilled to know that you had a positive experience. Your support means a lot to us and we look forward to serving you again in the future.",
"replyDate": "2025-08-29T19:13:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50478c1a-b7f5-43c4-845c-d773163ef02f",
"author": "Noureen Noor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLT_OvzWX5kLZ7DASLVFbs5r_QW_9ojP7qfLIHtf2rB-QAmIzk1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-30T01:50:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Noureen, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-08-29T19:13:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61444088-385b-4e91-84da-f29af4d073b3",
"author": "Jeff Krause",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3MphGDsHSVLZfswAsEhvzNRpcL4PhnStD0sALKER7s5F6Gw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Andrew the Manager has been very helpful and through our conversations he is direct Friendly and Super efficient and attentative to what I ask. Thank You Mini Mall/Andrew",
"date": "2025-06-17T13:32:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jeff, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2024-06-29T19:13:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c650f58e-5634-4e65-b1c9-54e050a2c849",
"author": "Dorothy Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtqdSRRrSLdvXQ0PgyYo4UFSiV0bPPRmTytkQ3Qn2Nhw7oyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-23T02:50:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dorothy, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-29T19:13:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4db2630b-8463-4cda-b6e4-17fd7377b846",
"author": "Angela Gibbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIY2UXdOrXZj-ms5Js-F9c5C66cYJdcGEQ7RwzW78DYPYgTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy to apply online, storage unit is perfect for my needs.",
"date": "2025-05-02T19:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angela, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-29T19:13:34.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e9f544af-2774-449a-9d9f-d2adc033eb7f",
"author": "PCC",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhB2LYIi9UJvGlRmfrGx2Hq9oePqUtSN-fZ--tdYFKeMO4EpEiiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a fantastic experience at this location. Its a great and secure place to store your belongings. I was pleasantly surprised by how everything is digital and accessible with a code. Joe is friendly, efficient and easily reachable if you need a unit quickly. A special shout out to you Joe for making the entire process so seamless! I highly recommend this facility!",
"date": "2025-01-21T15:54:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Calgary, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-29T19:13:34.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0fd1484e-4c53-463c-abc7-9b0ea0e23bcd",
"author": "Lynette Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfngIhBfZ13e0SS_qGCz6gPkFZYdKc2hVT46hsP_QltGV1ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very well maintained storage facility, and excellent to deal with! Andrew was our guy we dealt with, he was very prompt, and extremely helpful ☺️",
"date": "2025-01-20T15:11:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lynette, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-29T19:13:34.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d9ab5ad8-072e-44ae-b467-8ffd3aac35f4",
"author": "Anton Matveyuk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRd2tM9NzK7nGbC-9i9cULPrrJAC8GJhkc-Xf0JqUYKeIOCQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location in Strathmore with responsive and helpful staff.",
"date": "2025-01-15T20:50:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Anton, Thanks for the great review! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2025-06-29T19:13:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45afa87d-a047-49ce-8afd-a16b2b684134",
"author": "Amanda Harroun",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTmCR-J1dYoF07Zi2AckWsCntCAOldNLZ_CRXLWuCm23BgXrSB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They have been nothing but awesome. I highly recommend you use them for your storage needs. You won't be disappointed.",
"date": "2025-01-15T19:09:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amanda, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:34.000Z",
"tags": [],
"sentiment": "neutral"
},
{
"id": "b2c3ffd7-bc38-4e2f-acf8-ad480009f3ad",
"author": "Danny Beaulieu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdVcSNSHC-unss3RbVSSvodWBKB44i49fIqD2izLfhoQZgnttw-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall Storage Staff were very friendly and helpful with the storage unit I needed . The storage unit was clean and well lite up ,gated and security surveillance . Thank you for all your help .",
"date": "2024-11-26T04:56:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Danny, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T19:13:35.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0922223a-c204-470d-a836-c05b124a0723",
"author": "Macarius Elkomos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFKgto4qTIosVSXeMbsCMtvaOjgYHTYQrFLxw1gf5gmFzPQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall is fantastic! Super friendly staff, clean units, and easy access. Couldn't ask for better storage!",
"date": "2024-09-27T17:25:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Macarius, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T19:13:35.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "3f9ae9c3-fe21-47b7-ba19-612afa8dc0a3",
"author": "Micheal Nychka",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2SU6DngHee1QJnXhnGjhBCsuqasuGpST6S9VFg_CvCYKtXA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So far very good",
"date": "2024-04-28T21:23:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Micheal, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T19:13:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bfa52cf3-ac50-4d69-a4b8-82666f1b5e78",
"author": "a m",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGj2mlKcl75-1fR__9Ukn6yVwyvO03ME4PPqpg6m_0srf67m-o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place , clean & tidy and convenient!",
"date": "2023-12-12T21:18:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey A, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T19:13:35.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f6a427b4-4c6d-42cd-aea4-8568d8817eaf",
"author": "Tavis Christen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9MpFdrDvuC7puPpIrU9JEvbKBYQRgqPB2lSVMelPVLdpNPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and easy to deal with",
"date": "2023-10-06T15:29:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Tavis, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2024-06-29T19:13:35.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "03cbf48f-5662-43e5-8155-f20dc49dfb33",
"author": "Ted Reimer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzXTIuYuDMYONTbnuWOBFNYFk4g3v510or1TUCQHa3Yn4TX5w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Roberta is awesome. Always helpful.",
"date": "2023-08-17T04:54:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Ted, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2024-06-29T19:13:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea76cbab-2f5f-43d2-8238-88fc4c729282",
"author": "Connie Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLt3y7glBaABZ_VVADruc2YFQscrYT68qDXC5y5Qu5vaN6gw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Trevor is amazing fellow to deal with. He will help you with whatever you need. Five star all the way !",
"date": "2023-05-19T16:50:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Connie, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T19:13:35.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d1994ca9-836a-4c27-a1ed-2a7201191bd0",
"author": "Jason",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrD3pvMY-hh2oDk3e7xIyo1mPR5ZMLLPWcYrqZ7RauCi0MoFo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service and genuinely good people!",
"date": "2021-04-30T15:24:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "40af0c37-ed7f-4c54-8552-46d5d6289976",
"author": "Victoria Giles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzy2OCeg2xgni70O64zzmRWUxzw-IrABDuZfcn9e44cBmnm0eaOA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fantastic local family owned business. Fantastic customer service. Will always keep coming back.",
"date": "2021-04-28T21:18:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "45939e14-47db-426d-ba9c-df7ecdeee4e3",
"author": "Ernest Travis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiOJnhyU-MpI8x7hh9uoXkkgzbUOvVODzdkqqcBgaRsxeuLQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-11-14T17:21:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "33a2e3a3-81d4-448b-8585-4d59fd1cb7d8",
"author": "Jacqueline Markel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9IVy8DEaCiK0VI_lChgU36o7f1wuDFhWsfQBrhYbFfMyw0484=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-08-14T19:44:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c06c1628-c5a8-4a02-a838-61e015a1a055",
"author": "Kevin Baldwin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_IgNyrII5J7rH8pne-xuWrsB1S_TnFcTma-NYHc7a7AFNaqM3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kevin Baldwin Realtor in Strathmore since 1999. Best well taken care off .Security 10/10 .I personally used their service .I pass their name on to My clients in case they need their service . Owners do live in Strathmore.And it's a company i trust. And I know my clients will be pleased with their service.",
"date": "2018-12-05T18:50:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kevin, We are grateful and appreciate the time you took to leave your review. ",
"replyDate": "2023-06-29T19:13:35.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "897e0cd4-9b9c-44b9-805d-7b92df9e1515",
"author": "Barb S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcQGAnDvLsaq6LSSgJnOJ8GWEMAybS_e-QG_8t4pmdmYaZMm8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-01-19T15:17:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Barb, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you. - Mini Mall Storage",
"replyDate": "2023-06-29T19:13:35.000Z",
"tags": [],
"sentiment": "positive"
}
]
}