{
  "summary": {
    "average": 4,
    "total": 40,
    "distribution": {
      "1": 8,
      "2": 0,
      "3": 0,
      "4": 8,
      "5": 24
    }
  },
  "reviews": [
    {
      "id": "c162d2d8-261d-444d-8987-8355587364a8",
      "author": "Rylan Sicotte",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbuNl8i-0Oc5qRZ7XsaKfk2ZNdgTCXBY5qkeeB-8NNm3Ujhg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-03-27T14:15:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us<br>know!",
      "replyDate": "2026-04-22T20:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a31847c1-c278-451e-a69c-fa1d3fe6e086",
      "author": "Adriane Dunlop",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrZJD0mhCkV2fJW-biJmWh7ZPK7CIWver3OmIGaLNXLALVd75l=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2026-01-09T20:48:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Tim, thank you for your review. We're happy to know that you've had a good experience with us and look forward to your next visit.",
      "replyDate": "2026-01-22T20:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c00c9f81-f8a1-47c4-89ad-757c741459e8",
      "author": "WaltandKimberly Speelman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqijNiuQixDS0aHAVGXFwFjCf6ijdufdZBQJ40eBjHtDoJzJ78=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It's a storage space with easy access.",
      "date": "2025-12-21T20:59:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We are delighted to hear that you find our storage facility easily accessible. Your comments help us maintain our high standards and continue providing excellent service. We hope to see you again soon!<br><br>",
      "replyDate": "2025-12-22T20:09:02.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "68477f8d-fc96-45be-b798-46854569ba2f",
      "author": "Kathy Lavigne",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXHDVWw9sEkCgcaz4u1Jfi3eXEJKlE_Xl_L7rICLff64QIgg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "There were a couple of hiccups but quickly resolved. The staff are kind and courteous.",
      "date": "2025-12-17T21:58:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Katherine,<br><br>Thank you for sharing your experience with us. We're delighted to hear that our team could quickly resolve any issues or concerns you encountered. Your feedback is invaluable in helping us enhance our service further. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-12-22T20:09:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c30a45b1-1ad3-45a9-950c-66851854a45d",
      "author": "Monico Marion",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtAJviFQL0hgNpmrZUmpOCEbPRY6V33CWGWRB8-5gcFTOzVyg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-12-17T18:51:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us<br>know!",
      "replyDate": "2025-12-22T20:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "941183e5-7510-4545-800f-dd1b02dd80eb",
      "author": "E M",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURJ52MbGSdcFTOsCmBQdUwoADxgq_vGbzIFm0L3fmQe20TpeI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice and secure place . New facility. Quality buildings",
      "date": "2025-12-17T16:42:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback. We're thrilled to hear that you find our storage facility secure. Your positive comments motivate us to maintain and improve our standards. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-12-22T20:09:02.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ec2927a2-70c5-4326-b421-c1d0bcb1c154",
      "author": "Rhonda Hart",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU6yO6Sy81nZIOvvTnnVt3MKzJEBFfVZzr980bY7ptUncRrg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-12-17T16:36:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
      "replyDate": "2025-12-22T20:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "72ca28a9-411a-409b-a40a-8e773c220e07",
      "author": "Danielle Moise",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV69Nl1-niaEhUSsumK9K7p2zXiOIix_IFozOQs28H1hcFXib4=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2025-11-21T16:10:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Danielle. Don't hesitate to reach out to our office if you ever need anything.",
      "replyDate": "2025-11-22T20:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "888b6a3d-483a-4bc6-a524-4ba14d19472a",
      "author": "Fred & Hope Woods",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIXVwSoFgavXaJJara54vgBU5vwd08IDCbDW-1EHNvX8jMZIiL=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Convenient easy access.",
      "date": "2025-11-16T17:10:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Fred, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
      "replyDate": "2025-06-22T20:09:02.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9fa2b8a9-ff65-488b-911a-b43d4f041bfa",
      "author": "John Wiens",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKmi7YAxkDwmj8FZfijcqk3Kmpy8ujEmBzgFDhqALfNe_fcHmu=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Everything was well explained and went as expected.\nOnly complaint is \"monthly payments\" are actually every 4 weeks, so difficult to plan a monthly budget.",
      "date": "2025-11-16T15:34:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi John, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
      "replyDate": "2025-06-22T20:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2e2a4b1c-b54f-45de-b6dc-1f7dfba30c9f",
      "author": "Heather Bonneville",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzLpdBM2gIY4oJudTQ5M61nNPGXfWM-CufBkW3vFe0wWTRyQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have been very pleased with your team at storage and would recommend to others of your storage company ty",
      "date": "2025-11-13T21:20:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Heather,<br><br>Thank you for your kind words and recommendation of Mini Mall Storage! We're thrilled to hear that you've been very pleased with our services. Your feedback helps us continuously strive for excellence.<br><br>We look forward to serving you again in the future!<br><br>",
      "replyDate": "2025-11-22T20:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7f244ee8-7e65-47ee-b5e3-92c583c46361",
      "author": "Janet Godard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJt0-mmT8W0iI_lzyqArd9fXXCcxHABAlBfieXOpMC95U7lFg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Service is great.If there's ever a problem you call, it gets fixed right away. As a longtime customer, it would maybe be nice if there was some kind of discount as I was a customer before you took over.And unfortunately, my rates have doubled since you came into effect all in all awesome",
      "date": "2025-09-04T00:25:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Janet, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Hope you visit us again soon!",
      "replyDate": "2025-06-22T20:09:02.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "32bd41e6-f116-4254-9ba9-1295ae751900",
      "author": "Shawn Corriveau",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3fBcGJKCeuU-GR8EodoY_86fvNfWalyrLsUbYXh4YMCzZUQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-03T15:07:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
      "replyDate": "2025-09-22T20:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "384fb48f-b81c-49e1-8bfe-4de285785293",
      "author": "Cynthia Clairoux",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYVgxq64ODEedCptdw_rV9C4YMshu5EzMdC7NLJ1002jzwqg4B=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Always clean; unit are clean and maintained. The locked gate makes it safer. Overall I am satisfied with Mini Mall Storage.",
      "date": "2025-09-03T12:53:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Cynthia,  <br><br>Thank you for sharing your positive feedback about Mini Mall Storage. We're pleased to hear that you find the units clean and well-maintained, and that you appreciate the added security. Your satisfaction is important to us, and we look forward to welcoming you back again soon.  <br><br><br><br>",
      "replyDate": "2025-09-22T20:09:02.000Z",
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "996fd838-3c22-404b-a42b-edb98c4bedd4",
      "author": "Jordan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU0WkdNU57veOoVXpj7B3_WX-IR0feE1TBrD-JbmhtDfGBbQ5E=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2025-09-01T23:43:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Jordan. We appreciate your support and are always eager to know how we can make your experience even better. Please reach out to us at info@minimallstorage with any specific feedback or suggestions you might have.<br><br>",
      "replyDate": "2025-09-22T20:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dc32aff1-bdf7-4b51-b339-0b861de4bc8b",
      "author": "Dan Rheaume",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLb71kG2yFLJCSf2NvLnH4IZIyfYGjm82ONat5AsnmpcEwdoA=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Cost per month increased just over 100% (twice as much) since the Mini-Mall takeover of this storage facility.\n\nHowever, the facility is easy and efficient to utilize.",
      "date": "2025-08-31T16:01:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your review, Dan, and understand the complexities of navigating the current economic climate in our industry. Delivering a positive customer experience is fundamental to us, and we are committed to maintaining our standards of excellence. Our pricing strategies are informed by detailed market analysis and competitor evaluations. Please don't hesitate to reach out to us at info@minimallstorage.com/ 1-833-621-0762 so we can discuss your concerns further. Thank you.",
      "replyDate": "2025-09-22T20:09:02.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6223514f-b037-4847-a622-af4464422561",
      "author": "Thomas Ryan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3THm7J4r_kZ9wUpwkzXO8bHu5TzgAaTxDa6m9KNjlIuWb_rc9=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "All is positive with one exception.\nParking spots need to be assigned and numbered.\nPaved would be nice with numbers painted on spots",
      "date": "2025-08-30T17:13:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Thomas,<br><br>Thank you for your feedback! We appreciate your suggestion regarding the parking spots and will consider it for future improvements. We hope to welcome you back soon.<br><br>",
      "replyDate": "2025-09-22T20:09:02.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "603cdb6d-cc00-43ef-8b27-f40df5502afa",
      "author": "Martin Laplante",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7eUb5uzTl_Ahv8vpDzi_2koADW6UwXzisCJNpL501L-sD2uk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It’s been the easiest so far. The unit was very clean and the signup was fast and easy.",
      "date": "2025-08-29T15:11:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Martin,<br><br>Thank you for sharing your positive experience! We're thrilled to hear that you found our process effortless and our units clean. Your feedback helps us continue to provide excellent service. We look forward to serving you again soon!<br><br>",
      "replyDate": "2025-09-22T20:09:02.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a07346be-b96c-4d85-b402-041852dbd8c3",
      "author": "Hunter Davidson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKXv31Rp2bQtx4O49m06KzaSHXRqnuLDjuErB6i-fcGbduog=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very great place in a great location for a fair price",
      "date": "2025-08-28T15:45:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Hunter,<br><br>Thank you for your wonderful feedback! Your comments motivate us to continue providing exceptional experiences for our guests. We can't wait to welcome you back soon!<br><br>",
      "replyDate": "2025-09-22T20:09:02.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "45bb8317-b521-4916-b0e4-b468f0e66375",
      "author": "Linda Lister",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXH0omAL5X0Rzs0WoG3HQr0GySzMMzbe74PbDst0Jz3yV6vFDFk=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very convenient.  Easy to set up on-line.",
      "date": "2025-08-28T15:40:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Linda,<br><br>Thank you for your wonderful review! We're thrilled to hear that you found our online setup process both convenient and easy. Your feedback is invaluable in helping us maintain high standards. We look forward to serving you again soon!<br><br>",
      "replyDate": "2025-09-22T20:09:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3c82257a-083f-4d8b-a987-448cabc72bea",
      "author": "Tim Ducolon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDuHyETLRFs3llqgU-_S_ptFwMuU2wCs2gTUWjSE7h2-BwRQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience will recommend for friends",
      "date": "2025-08-28T14:07:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Tim,<br><br>Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a positive time and appreciate your recommendation to friends. Your feedback helps us continue to provide outstanding service. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-09-22T20:09:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ce8a1d36-8199-4e90-abe0-db3b5dd3eb3f",
      "author": "Dave Wiltshire",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFBY6aHBLgcUb8gEjLfOcPPAg1ct9GU7FBCyPCfWBdlCndBg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-31T19:58:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Dave, thank you for the 5-star rating! We're thrilled to know you had a positive experience. Your support is greatly appreciated.",
      "replyDate": "2025-08-22T20:09:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0930f451-58d8-4960-9d0d-7c8efdb718dd",
      "author": "David Andre",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPwu9lt-4xfq2L7CY1U0BGWfbemT2ADmEEfytYqP62ord1jw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-31T14:20:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello David, thank you so much for your positive rating! We're thrilled to see that you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!",
      "replyDate": "2025-08-22T20:09:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "70747ebc-fdf0-4a76-84f1-f5bb11fbcb64",
      "author": "Jack",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9EL296hQ82Je54tq198t7uf4ijQnlWZ83T2Nbmd6yoJ7mG6c=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Always Customer orientated.",
      "date": "2025-07-20T20:48:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jack, thank you for your wonderful feedback! We're thrilled to hear that you find our service to be customer-oriented. We always strive to prioritize our customers' needs and it's great to know that this is appreciated. We look forward to serving you again soon!",
      "replyDate": "2025-07-22T20:09:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d8c17c5f-1065-4258-bbd7-550ef7c4937c",
      "author": "Rick Kalmet",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_5rfzNm2fZ0fe7HtBjUhD7O38j4TSIrKjKtre83ekZa6BVA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very easy to get storage. Lots of options and great access to storage facility.",
      "date": "2025-03-21T21:31:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Rick, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
      "replyDate": "2025-06-22T20:09:05.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e8766bd9-0475-4dcd-b8d2-e9fcb8af9f31",
      "author": "Chellaturai Prince",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHSRb6YtpML3FBaszd93q0Yo_DjsQr7FS_0vviJ_e7HqK3=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2024-08-06T20:52:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Chellaturai, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you next time!",
      "replyDate": "2025-06-22T20:09:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c45b17c6-553f-4619-b4b6-8c48f7db0f61",
      "author": "Kat Forgues",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSiozf4q59L1upIoVHXC12ZhcRcpg7awz1No3L0ZBNHXBVTXBWUg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very Happy when I went to rent a storage unit. I was greeted with a nice big happy smile from  the lady behind the desk. She was through with her information and I was treated exceptionally well.  The storage units were very clean and I feel safer knowing it is harder for someone to get into the yard and out of the yard, and the prices are decent. Highly recommend 😊",
      "date": "2024-04-02T11:23:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Kat, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
      "replyDate": "2024-06-22T20:09:05.000Z",
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "762aa948-361d-4df5-99b4-8f7549be035f",
      "author": "Ken Dewar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAGlxS7P_zWxlPmO4O5GHMNWhQu_SLisYDh1kRgx80MAUxkg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-12-14T04:51:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!",
      "replyDate": "2024-06-22T20:09:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fdcdc692-855f-4908-b682-4fef452960e8",
      "author": "Ken Dewar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrzFC9KATFJ8wDsaWbQqxOzNnssrCICLzXPt6bLYFT5EdQzQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-09-02T13:13:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ken, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
      "replyDate": "2024-06-22T20:09:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "63fb0d8d-4639-448f-84e7-4982af4eef0a",
      "author": "Catherine Grant",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQGoazOKtGoGebq8GBAUL_C8FzX8EmhdTro_RZmtGZuQ6J9Hdm3g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Angela at the cornwall unit is fantastic she gives amazing service",
      "date": "2023-03-01T16:23:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Catherine, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
      "replyDate": "2023-06-22T20:09:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "93763260-0d79-4906-89fb-c0ab023e80c3",
      "author": "Greg Clark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYku4FepufxEqtjXbnSj33iaRS3Z9E-Umo4J9WoVlqKhLtKg=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Does the job 👍",
      "date": "2022-07-23T12:18:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Greg, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you.",
      "replyDate": "2023-06-22T20:09:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7e82e04b-67f5-48bd-867c-8368d06c96e2",
      "author": "Bonnie Marks",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtOkMKP2S4RtX-TFeXiUEKMBLytqWWpxP7VYsaLKj6o2CP38Lsrg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Professional   easy to deal with",
      "date": "2022-06-06T17:06:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for your kind comments Bonnie!! We take pride in our friendly and knowledgeable service and we're so glad that your move in was easy and professional. Thank you for mentioning your positive experience with our team.",
      "replyDate": "2022-06-22T20:09:05.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    }
  ]
}