{
"summary": {
"average": 4.3,
"total": 58,
"distribution": {
"1": 9,
"2": 0,
"3": 0,
"4": 4,
"5": 45
}
},
"reviews": [
{
"id": "67265f85-4de4-40ff-8938-5a9341bfe9fc",
"author": "Kayla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkn9a7OW1UjiAFxTC87CBid_5BhXMaOTCLx3Q1QjDBuSpAdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a completely different experience this time around, and I’m so glad I decided to give this facility another chance.\n\nWhen I first came in last September looking for storage, the gentleman working at the time unfortunately turned me off renting altogether. He didn’t seem to know what units were available or what size would best suit my needs, and I left feeling frustrated and ended up renting elsewhere for the few months I needed storage.\n\nFast forward to now, and I needed storage again. I decided to give this location another try, and I’m very happy I did.\n\nThe new lady in the office was fantastic. She was knowledgeable, professional, friendly, and took the time to understand exactly what I needed. She was able to explain the available options, recommend the right unit, and made the entire process quick and easy.\n\nIt’s great to see a competent, customer-focused team of women in the office who genuinely seem to care about helping customers. The difference in service was night and day compared to my previous experience.\n\nI’m glad I gave this location a second chance and would absolutely recommend it based on the excellent service I received this time around.",
"date": "2026-06-18T00:23:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kayla,
Thank you so much for sharing your experience. We're delighted to hear that your recent visit was positive and that our team provided knowledgeable and friendly service. Your feedback encourages us to continue maintaining a customer-focused environment. We look forward to serving you again in the future!
",
"replyDate": "2026-06-19T11:14:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9feb655a-7bb0-4b20-ba07-2656b21c2ea6",
"author": "Jenny Humboldt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfoZ7FSOnd0NX3lypVIpgI88lAwjZ6LWhoGugWX7wXNIk16g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you so much to the girls in the office. They answered all my questions, helped me when there was snow in front of my unit (even after a crazy snow storm), and are always a delight to work with. Nothing but great things to say about them and the site. I’ve been a customer for a long time and like the new girls far better than the old regime of staff.",
"date": "2026-04-07T06:36:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jenny,
Thank you for your kind words about our team in Timmins! We're thrilled to hear that they were able to assist you effectively during the snowstorm and that you've enjoyed working with them. Your feedback about our staff and facility is invaluable to us, and we're grateful to have you as a loyal customer.
Looking forward to continuing to serve you!
",
"replyDate": "2026-04-23T11:14:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c0dcf9e6-2134-4129-a3f8-0e32ed3e0c3a",
"author": "Jess Singh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMcEDXsTr9wuKNX4Xa9LSQRyg5qsJXcQWHEEezBJHjsw6GpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed to find a storage unit on very short notice, and the whole experience turned out to be excellent. Krupali was extremely helpful, knowledgeable, and efficient throughout the process. She clearly explained all the available options, including unit details and availability timelines, which made everything so much easier to understand. The entire interaction was quick, smooth, and very productive. I truly appreciate the support—thank you, Krupali, for making this so simple for me! I found an affordable , practical and a prompt solution !",
"date": "2026-03-27T22:02:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jess,
Thank you for sharing such a positive review. It's wonderful to hear that Krupali was able to assist you so effectively and make the process of finding a storage unit seamless and straightforward. We truly value your feedback, as it helps us ensure excellent service. We look forward to serving you again in the future!
",
"replyDate": "2026-04-23T11:14:58.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "eb31ee89-8531-489e-a071-1063ecee512f",
"author": "Mike Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILe1eUacxFA-BksNMUUdcIgkYvZ7MNquYEm8jkAT3buJ3_Rg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dealings at MiniMall Storage are a breeze with Krupali assisting! She even stayed after hours waiting for me. I understand that you are looking for a new manager?? Maybe you already have her....",
"date": "2026-01-19T14:49:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike,
Thank you for sharing your wonderful experience with us at Mini Mall Storage. We're thrilled to hear that our team's efforts made your experience effortless. Feedback like yours helps us recognize and appreciate our dedicated team members.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-23T11:14:58.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "4a0558ac-b3ae-4541-8a7d-9545b7ce9de0",
"author": "Yvon Fortin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9lUOUDzsE53srhtmCRoJC-1NaFXrPLBId2Gh1By4o7WGWCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-10T14:37:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-11-23T11:14:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3238bb9-fb44-461b-8f17-bb4cf1a76e8e",
"author": "Carly Audet",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZzTV68bBehdqxQa-rbIXxmniWhimo0P5R2P4IGJifyYGPng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-07T15:13:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carly, thank you so much for the five-star rating! We're thrilled to hear that you had a wonderful experience. Your support means a lot to us, and we hope to see you again soon!",
"replyDate": "2025-08-23T11:14:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c203a2e-6d11-4e13-8119-925d485cb216",
"author": "David Maranta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX56R1U_c7Q74mEN32YwdNFOyKrWmQxCen_EmddbTUdktDW4SE=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager of the Timmins, Ontario location was particularly helpful.",
"date": "2025-07-21T12:49:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David,
Thank you for your wonderful review! We pride ourselves on providing excellent service, and your feedback is truly appreciated. We look forward to serving you again in the future!",
"replyDate": "2025-07-23T11:14:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab38a90c-2115-4654-8934-5922d8d93b0a",
"author": "Al Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLy3FW3-kZMaNQan8azm3v8rChXqrLOVqLXqUwi1CkZyGw4NQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful staff.",
"date": "2025-07-19T03:37:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Al, thank you for your kind words! We're thrilled to hear that you found our staff wonderful. Your positive feedback means a lot to us and motivates our team to continue providing excellent service. We look forward to welcoming you again soon!",
"replyDate": "2025-07-23T11:14:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3eeccc47-b21f-47d7-b644-e9a03bd996d8",
"author": "S Jay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXw5Ge4MeP-HUCylAqY_Wl5OL39hS0V4M7_f7-T-Pte4HS8lv_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome, easy rentals. Great security",
"date": "2025-06-20T14:36:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We're thrilled to hear that you found the rentals easy and appreciated our security measures. Your satisfaction is our top priority, and your feedback means a lot to us. We look forward to serving you again in the future!",
"replyDate": "2025-07-23T11:14:58.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "f2e046e2-f3e0-4684-9b10-fdf6d8b813ab",
"author": "Brittany Starr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLd6o2Hx9FjH8dzx38KaHwsLzLPrg5uaBmW4cYra2wyTVOECg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent, prompt service, clean and affordable",
"date": "2025-06-19T17:07:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brittany Starr, Thank you for your wonderful feedback! We're thrilled to hear that you found our service excellent, prompt, clean, and affordable. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-07-23T11:14:58.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "7aadf497-35e5-4fcc-8326-9a999284f4ad",
"author": "chillin tunes vikisa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUP7L4yB5LPEW4W6ehrQUo_cZG8ZsOir-E01HsswTT2XaxyMEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service*****",
"date": "2025-06-16T21:26:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey chillin, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2025-06-23T11:14:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ef01623-4c5e-4421-9f3a-6933a2638c2d",
"author": "Tamara Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvrlSEFESWeIAgfR7syrqVOS997HWaShEwDet4nAvpGWOzhuNHUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and very friendly service. There when I really needed. Highly recommend",
"date": "2025-06-10T18:55:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tamara, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-23T11:14:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0a2f9168-3123-4ce3-99ea-3419124732d0",
"author": "Luke Bennewies",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBfMWL1XFw0VIwDZRrvFO09jywI4qrxfppXuJQ94PgFBWksQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, very friendly and approachable. Would recommend to anyone.",
"date": "2025-06-10T18:55:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Luke, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T11:14:58.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9f3e9e4a-0ff1-480d-a997-27286345aa08",
"author": "Judge Tjipura",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlMcn4wBqmmw2q981lyzVoWwFqzNBld6Oz7MLoqOpNHxT3S44n=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice people and got what I needed. I can recommend it to a friends",
"date": "2025-06-02T17:00:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Judge, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T11:14:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15c57451-67c6-48ed-9fdf-c15a3fd571bb",
"author": "Boom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpbSdNwZ4Yjnhn869QasdlmkCedROnoRXtZnemkEs93_AjXxc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, good place, secure units, security cameras cover every unit.",
"date": "2025-05-22T22:51:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Boom, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-23T11:14:58.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8bc92496-191f-4faa-8258-0276040578f7",
"author": "J P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJhafTrZy0LDFWg9FsEArL2JYNDd6eqI_ceoy_3M1-f9-mWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great, and fast service",
"date": "2025-05-13T14:18:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings J, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-23T11:14:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cebd26fe-a24c-4835-9349-c75955796501",
"author": "Shannon O'Neill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmFs7ohgDw8g9HjkLgkxAgkVorSD9jUsj5-grg6ZIgSG5ZtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and quick answers if needed",
"date": "2025-04-05T19:28:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Shannon, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2025-06-23T11:15:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81f0fbc0-e6af-4040-8fc8-74b65798f2f4",
"author": "Alain Breault",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgArZK0d2urbgA2oaZn6PRCzDNy0Hla3tGpD-VC-9pfccT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant to deal with and accommodation…",
"date": "2025-03-11T02:02:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Alain, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-23T11:15:06.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0e5d185c-0837-4ba2-a98d-80d5a7c2217b",
"author": "ALAIN Pouliot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInLYbVgMEo71pXFth4zHrNP6ZKGC3qR84JHUq58itxcGbiIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service",
"date": "2025-02-14T16:09:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings ALAIN, Thanks for the great review! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T11:15:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8fad63f8-09e2-451f-995d-aeea77e849ee",
"author": "nancy L stewart-burgoyne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkoh6zNVTs22Jnaa8gB8E68V5r3MOm73huHxdZ-cG4oJT-P_17fg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-02-04T20:07:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear nancy, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2025-06-23T11:15:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e1dcf4f-4171-41ef-820d-71469e4b333c",
"author": "Rita Dumlao",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8NZXkKPyaN-kz5nYfadaOCbNSiW3rXFp8vxFUJSuuAX4rBpwM=s64-c-rp-mo-br100",
"rating": 5,
"text": "To sign up is easy. Customer service staff is nice and accommodating. I’ll surely recommend your storage to my friends and acquaintances.",
"date": "2025-01-06T22:11:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Rita, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2025-06-23T11:15:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bc802cc4-1856-4665-82b0-25b605b190cf",
"author": "kyle derasp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLn-FLLxywleb05QCCS4FL_DRM77OLlAS6ZX3tTbOAhg0f9Dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-18T18:35:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello kyle, Thanks for the great review! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-23T11:15:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d9b8ba1-0dec-4564-bfb9-7703dd1bd431",
"author": "Brian Porlier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQVbIxCSSiHKZG3DN5iPDcQKiXFQhuqsFyNW_FcgIMv1LfIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-15T20:01:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Brian, Thanks for the great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T11:15:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc7d3ef0-2de8-4ba9-8214-9d2d93b62f12",
"author": "julie bougie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPglbAx5GSOM2vVeZ-yFizhMERKQxJLjV8GGTxFIuvQoWw70SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m still there and love and recommend all the time to friends and family thank you 🤍",
"date": "2024-04-30T10:39:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi julie, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2024-06-23T11:15:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46f23cc8-1b3c-41c4-92ee-d2eedb490a9c",
"author": "cbass ross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx845ycI2C0Qe-Pl0SGf4i7K9Ep1gP-iwHznWDwO2uoQD0Se9Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lady at the front is very enthusiastic, helpful, and kind, I appreciated her service after helping me and my mother.",
"date": "2024-02-07T02:18:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "cbass, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-23T11:15:06.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7d49b89f-9591-486c-bcd0-02e610fb6c4f",
"author": "Ben Decarie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWN0zEpcBtBltxpPc_kNzN89vwG5p413zhK17XcleMPg3iLBfs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful staff always clear easy accessible. Thank you once again to your team.",
"date": "2024-02-03T00:02:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ben, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-23T11:15:06.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a2150d03-ff0a-4ea5-a4cd-833157507083",
"author": "June Hogan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc_AboJ6hvI1c-JZBLBNtb9h9LGDRUlXd2xUhUvHqQWQZ57w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was in a few weeks ago and was greeted by Melanie . She was very friendly and her service was excellent . Sadly though the storage units where a bit to expensive for me at this time . Thank you so much Melanie .",
"date": "2024-01-23T16:46:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey June, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2024-06-23T11:15:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "315fba84-d3c1-47e0-85d6-cbd815e08cbb",
"author": "Mark Kinsman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjaa_AJjW8ZKP59qnzQfBy9nZO_r8oXrDHozxFMO0PeD62oA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was in need of a place to store our stuff preparing for a move. We were hooked up with an 8x20 Sea Can within minutes and for an amazing price. Containers are clean as is the facility and it’s safe and secure as it’s gated. We also love knowing that we can access our container 24/7 and can come and go as we please. Just adds a little peace of mind while we await the keys for our new place knowing that our contents are safe and secure while we wait. Thanks for the great experience Melanie! Much appreciated. We highly recommend this place.",
"date": "2023-11-23T16:26:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!",
"replyDate": "2024-06-23T11:15:06.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "40dac6e0-7dd3-4f30-9e42-3b6691dcc379",
"author": "Shannon Kirouac McCartney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7YiiZaeIiWFNxBDr0UpVJSChRE84QbisDXZk6tZNfgsyNxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Spoke with Melanie and she was very informative and answered all my questions with professionalism. Very friendly and polite.",
"date": "2023-10-11T21:44:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shannon, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2024-06-23T11:15:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10880882-83e6-43e3-a69a-9d94c3ccc420",
"author": "Tom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwHfEE3VJDQ5ViBH0yowyMrAyF65fQvgYSEl5wqCfDyi0spw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The rent is a bit high for the area… but I’ve had nothing but great things to say about the service I’ve received from Melanie. Very responsive and proactive in dealing with issues I’ve had. Although my visit there was short lived, I would definitely rent from here again just from the positive experience I’ve had with their staff. Hard to find a storage unit with good responsable staff!",
"date": "2023-09-29T18:23:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tom, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2024-06-23T11:15:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ab4a6a6c-71c3-4369-9c16-9c2ba56f6341",
"author": "Amanda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqwbTZDpWINErs-2VQFPDS7W7tlH3r52VSeGy3enAuknLJHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Recently inquired about a storage unit, and Angela had all the right answers for all my questions on what I would need for my belongings. Mark was kind enough to bring me to the lockers and show me the variance of sizes and was very pleased at how well-maintained the yard was. Keep up the excellent work guys.",
"date": "2023-08-26T15:46:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Amanda, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2024-06-23T11:15:06.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "4d228a1c-bf33-4b6a-8429-fad6c3ff20cb",
"author": "Jean Perreault",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWwWBxh5CPCBqQAOsiJUcCmOdVtuf-kdQqA7dmaEWSEyZyYA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "It's a storage facility inside storage and outside",
"date": "2023-06-16T21:20:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jean, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2023-06-23T11:15:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b759d899-6d60-4d8a-881d-ff40493a92d6",
"author": "William Rowe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhfOGBhvjclVE-mH3D0YF5y0sot04OhyP3X8X02vHYI5bfBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jennifer provides great customer service is friendly and truly a pleasure to deal with.",
"date": "2023-02-22T22:51:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear William, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2023-06-23T11:15:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e7c05047-db57-4948-8a22-bd798d352d55",
"author": "Mini Mall Storage Properties Timmins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmHHiAaFpxRyfHqj1ZgC5Aze5FupMx-4sBM9Wsa7FRkYQGQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jennifer was so helpful, my storage unit was so clean and she helped find me the right size for my needs.\nVery professional and efficient . Happy I found Mini Mall Storage to store my items!",
"date": "2023-02-16T20:23:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a3a3a716-6603-4007-96f3-059ef0ff0574",
"author": "Doreen Lefebvre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIScp_XVP280X2VaH1dua3ZVGAwraDg1BlAYpiV3SEGrmTOGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thankyou Marlene and Mark. The storage unit was so clean and you both were so pleasant and accommodating. I highly recommend either one of your sites. Thanks again. Doreen Lefebvre",
"date": "2022-05-03T14:03:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "bd8ff1f3-84fd-48c7-8145-3d8beb27a3bb",
"author": "Myra Marsh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRWbms4GReQzhduX211KGMgqh-nKz1Gd5tAlZQ-Q3LoJa1bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely recommend this storage facility. The units are clean, and dry, in the winter it is always plowed and available, it is secure and above all else, the customer service you will receive is by far, the best. They are very quick to respond , very accommodating and understanding and they give extra time when required to answer questions or concerns any time of the day…Thank you Timmins Mini Mall Storage",
"date": "2022-04-26T22:44:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "c278bd32-bb81-4f58-8025-538c37baa61a",
"author": "Emmylou Schelling",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUrSrxeQH0z9AbZHLLYFOzmlER3czcfcNxzcoyootHHDImiMNp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had to arrange a storage unit for work and my experience was absolutely amazing. Marlene is incredibly knowledgeable, efficient and kind. She was able to provide me with all the details of every storage unit along with the vacancy and when they would be available. It was such a quick and easy call with great outcomes! Thank you Marlene for helping us out!",
"date": "2022-04-13T22:14:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "51c5f1dd-b195-4e58-a3ba-916c70fef212",
"author": "Lise Anne Vlaad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAe2A_RcKbHE7mrpj2qtuN59nOvVoydzQp5gmdGXva48Msug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marlene @ 827 Mountjoy St went above and beyond to help me out. She is so kind and pleasant. Even when I had to change plans she accommodated me and made it a wonderful experience. I highly recommend this business!",
"date": "2022-03-15T18:33:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "264dd786-258a-44d2-8bc2-8146f60f6b9e",
"author": "Racquel Hardy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu7ha5C3nOvWX4PBSpgXYZETr3n5gzbmWLkGGiftS_ODZi8J70=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marlene, at 827 Mountjoy St S, was so kind and accommodating, a pleasure to talk with and extremely helpful.\nAfter having an apartment fall through and need of immediate storage space, she found me the perfect spot to store my things while I could get settled and find new housing. She made my day after having such a bad one.\nI would 100% recommend this storage facility. Best in Timmins!!",
"date": "2022-02-25T20:49:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e5c70f4b-7681-4f49-9783-5326c0bd736b",
"author": "M Monge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc51ZOk1MLNIyKuFE1ZG7tFI19rWgeNOPojf30UnIlpf3IHw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy access, snow removed on property quickly. Items feel very safe here .",
"date": "2022-02-24T00:03:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "013eeffb-8af2-4a16-b437-51ec193eb3e5",
"author": "Leigh Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDLdXqW4tMd3L8-QIh64YEp5kL9i8uIYBLEQUU4rvIwjhreHSCtQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fast service, clean units",
"date": "2021-04-18T22:14:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "20a3f6c7-fe19-4ab6-a8c8-9cc7471f5c4d",
"author": "Matt Maisonneuve",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1W_Rz0_jRGGx_v-WcqNLZVTfrV-mDih3NpPp9lH9dr8qu0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "they came through for me big time!",
"date": "2020-02-29T13:06:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0e33a955-a65d-40cb-940d-a71822ceecc2",
"author": "Chris Potvin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9WrX6dDB-ctk5FVlRTk6u4ykvNBTLXakhlpjBa_XaVJAexA8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very fast response. Helped me with all I needed to know. Great service for sure. Would defiantly recommend them.",
"date": "2019-05-30T13:02:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "63edf115-fbc9-45bf-8089-bdc29fc2467a",
"author": "Dwayne Johns",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXfmWUEUHfW-jaKC9_ruGVZkVMSOrMgPqucQ-N-IboMWya7mA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-11-09T18:08:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c82ac3ff-d205-4a80-8fbf-6dc08c5062ad",
"author": "Barry Daub",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHHc6YQQ9tWwm7JuSXeFlElZaxyiQqnbN9T-1MirSY7VymWBo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The one and only storage unit that Gold Heart Courier uses.",
"date": "2018-06-02T23:29:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c8e3dc17-a537-45fc-8c54-8fff6fc441bb",
"author": "Steven Geoffroy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0kBvx_78vS7XxSrvhfdG2VE9uNYpXsLNgUZEcARdMPLhmYpSw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-03-21T04:52:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6328baec-0d4d-400f-9553-9515f31925cd",
"author": "gaston labbe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9ZZY1AR1nzq_WmCHYLufrKjASlZLF6Khjgq8TSfYjGvAwZA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "GREAT storage",
"date": "2017-09-24T12:26:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a1b72aa2-3972-4140-b7c3-45876d1c9f37",
"author": "Pierre L.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIwVnUkAfwRYYOJzi4Fn8YO-lo7S2Up-q46zjV_1mEsVO0dF1v=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great place to store..Owner will help",
"date": "2017-01-14T17:57:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "444bbc34-a849-4b9d-adc0-9c82997fb040",
"author": "Robert Lively",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0R8wHEJgYrsCEmLI40e2MJkag7sL8PpagnyOEoqPFiByb-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2016-11-08T17:44:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
}
]
}