{
"summary": {
"average": 4.8,
"total": 80,
"distribution": {
"1": 2,
"2": 0,
"3": 1,
"4": 4,
"5": 73
}
},
"reviews": [
{
"id": "7f28f8fc-787a-4291-bc29-295071dffb84",
"author": "Alan Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGvbHluYTrDCZchK9lt-i3VWmruyhYKJpLc_lPm9PyTNOZPQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "####UPDATE!\nDealing with Mohammed at Mini Mall Storage now, fantastic guy to deal with, very professional and courteous! My new unit was spotless and super easy to access!\n\nThank you Mohammed!\n\nDealing with Steve at the Mini Mall Storage facility is fantastic! The facility itself is clean and new but, by far, Steve is what makes this place special!",
"date": "2026-06-16T19:05:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "alan, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2025-06-22T18:57:24.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "a3031f8b-13f0-4418-ab0b-2e93c114e55b",
"author": "Kat DaKat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUx6ymaHVG_wdJyQii-a5hxi1goPr_-4oVP18WPNayrIC8-W72M=s64-c-rp-mo-br100",
"rating": 5,
"text": "I used the online portal to sign up and everything was super convenient and easy.. until it glitched out, and I didn't know if I had signed up or not.\n\nStaff at the Cobble Hill location made sure to contact me promptly during their business hours and were super understanding and helpful. They l knew exactly what to do . When I came in to try and use my code I met Mohammed, whom pleasantly explained the whole process to me and made every thing super easy. Units are clean secure and help is available. Great business! Thanks Mohammed !",
"date": "2026-06-05T23:06:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kat,
Thank you for your wonderful feedback! We are thrilled to hear that our team provided you with excellent service. Your kind words motivate us to continue delivering exceptional experiences.",
"replyDate": "2026-06-08T18:57:24.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "6c955d28-30d8-4626-862e-844f2b6c13e7",
"author": "Duane Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVF_gBf1F5nqBqAGqjYUIuTlqh3OBU_67b-5lO66XCuIcM_Yr51Nw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy deal. Decent prices. Location is good for me. Koksilah area.",
"date": "2026-04-20T20:28:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Duane,
Thank you for sharing your positive experience! Your feedback is greatly valued as it helps us continue to serve the community effectively. We look forward to welcoming you again soon!
",
"replyDate": "2026-04-22T18:57:24.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "69a6b729-6450-48c1-83a9-c465ca6a3b27",
"author": "Christine Panke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV1yc7WfY7KEAmbxJV2nT_t7uz5Wvj58aL6CRI_WR3xBCHLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly",
"date": "2026-03-25T16:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christine,
Thank you so much for your kind words! We're delighted to hear that you found our team very friendly. Your feedback is invaluable in helping us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-22T18:57:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e3f15c8f-b51c-440d-afa6-81900e89baf7",
"author": "Andy Larkin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKovcoyxANC4JSD7WM9ivEbxJiFmvApDnaqSyAJNLZC8s8Suw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-03-02T23:10:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-03-22T18:57:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35a68f43-656d-46cb-a3d1-c800b0a8d992",
"author": "Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQleK6ZD1D3bcwRQU-INLFsbTXechjYXZwSykyjbTYxIpvXQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful with all i was needing. Qick and reliable service. I definitely will return.",
"date": "2026-01-30T22:49:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Thomas,
Thank you for your kind words! We're thrilled to hear that you found our service quick, reliable, and helpful. Your feedback is invaluable in helping us continue to provide exceptional experiences. We look forward to welcoming you back soon!
",
"replyDate": "2026-02-22T18:57:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3cf29e15-c649-482f-a9a9-c583fa7cb728",
"author": "Tyler Finlay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5JJ7bOHo-z4CIPww5ymnJH9zgWGSlpQ8BVFdsPZvrSdhQ1xE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammad at Mini Mall Storage is really easy to work with and takes the time to explain the process, pricing and access. I’ve been storing my items there for about 4 months and it’s been a painless process. Price is fair and the location is central with lots of space.",
"date": "2026-01-30T20:59:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tyler,
Thank you for your wonderful feedback about your experience with Mohammad at Mini Mall Storage in Cobble Hill. We're thrilled to hear that the process, pricing, and access have been easy and that you find our location convenient. Your input is invaluable in helping us maintain high standards of service. We look forward to continuing to serve you!
",
"replyDate": "2026-02-22T18:57:24.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "f1c3d660-e548-49d7-90f9-dc1f1564b2d5",
"author": "Nicole Grounds",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJn7W0yMlYAQmsuKnd8Pz4w0Lz_AJYx5jbGvDGgR9dDD-L8HA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful",
"date": "2026-01-27T19:47:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nicole,
Thank you for your kind words about our friendly and helpful team. We're thrilled to know you had such a positive experience. Your feedback inspires us to continue delivering excellent service.
Looking forward to serving you again soon!
",
"replyDate": "2026-02-22T18:57:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd3362e2-f264-47fd-b39f-246446649c0e",
"author": "Valerie B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPA_6E6cTQgHBcuKDyABkUVilj0GIIXjpalwPYpEXZyE75UA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was prompt and very friendly , assisted right away!",
"date": "2026-01-02T19:51:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Valerie,
Thank you for your wonderful review! We're delighted to hear that you found our service prompt and friendly. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you again soon!
",
"replyDate": "2026-01-22T18:57:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "46e301d8-d4c9-4119-9334-8d2c1efa1bc8",
"author": "kat gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPWjorMaPzoWPCAP1s4Qvggpeu4DId3yDA0hxmMS7g-AjH7clp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very responsive and helpful. Easy to get set up with a storage unit. Great to have an option so close to our home in Cobble Hill.",
"date": "2025-12-26T20:51:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kat,
Thank you for your wonderful feedback. We're delighted to hear that you found our team responsive and the setup process easy. It's great to know that our location in Cobble Hill is convenient for you. Your feedback is valuable to us, and we look forward to serving you again in the future.
",
"replyDate": "2026-01-22T18:57:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c0a66a7e-d596-4d46-8be7-5df3bda6dc85",
"author": "Jon White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1aR04ErK2eGcU2GSS3-WJfjTVxu7_iXLwvnF5TP2iOALTWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-17T19:41:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-12-22T18:57:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "926873bc-88a2-43ae-9071-2c292cbc4f55",
"author": "Carsen Oglend",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX1cIBeQxDKpQOggiiNBPirdVpTqT3jlaCJn2WSsqSj3w0sQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was super helpful, accommodating, and transparent with all costs with finding us the right unit for storing our goods. Would highly recommend!!",
"date": "2025-12-11T18:02:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carsen,
Thank you for your wonderful feedback! We’re thrilled to hear that Mohammed was able to assist you effectively and provide clear and transparent service. Your recommendation of Mini Mall Storage means a lot to us, and we look forward to serving you again soon.
",
"replyDate": "2025-12-22T18:57:24.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4010f823-26b6-4d93-9297-e27e4f7f390c",
"author": "Dane Kurtz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxctStlDAC3kENI94BaEVp4Ab5eoKpbKqjb0qGoCFVNBdOH-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I work very close by and we needed their services for Uhaul. They have been very helpful and accommodating. Will continue to use them moving forward!",
"date": "2025-11-25T18:34:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dane,
Thank you for your kind words and for choosing our services for your U-Haul needs. We're delighted to hear that our team was helpful and accommodating. Your feedback is valuable to us, and we look forward to continuing to serve you in the future.
",
"replyDate": "2025-12-22T18:57:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a6661ee-1c39-4ed0-915d-b530c50e81e2",
"author": "Rhonda Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfMGosP25eL0gNDtz3I7YextVExVUj9BMH-lYAAIKOUTKFyK4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-24T22:27:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-12-22T18:57:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8b76bc2-9e3f-4e78-9761-bf15d7a5a33f",
"author": "Robert Coughlin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoZyEfyL_gYKxtSaO4OHlqv9YoFILMPL5ztMinltk0zdhN-_Td=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-11-24T20:20:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert,
Thank you for your kind words about our service at the Cobble Hill location! We're thrilled to hear you had a great experience. Your feedback motivates us to continue providing excellent service.
We look forward to your next visit!
",
"replyDate": "2025-12-22T18:57:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e4a3c95-c412-4dff-8766-6fd0f861517a",
"author": "Jack Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAc2ixgqfZFulsXDzZFvBgYEYwpV2Q71I5yBstSSwmpS_LY5c=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am grateful for Mini Mall Storage and Mohammed’s support and consideration! Very respectful…great communication as I first set up my storage rental. Great experience, and will always recommend Mini Mall Storage.",
"date": "2025-11-17T21:47:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jack,
Thank you for your kind words! We're thrilled to hear about your positive experience with Mohammed's support and the setup process at Mini Mall Storage. Your recommendation means a lot to us, and we look forward to serving you again in the future.
",
"replyDate": "2025-11-22T18:57:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "201237d6-14bc-4818-bd8a-d21c4d4abb00",
"author": "Sarah Slater",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYiASSWR93E8RvpVv2T6BDQYyoGqRJg3y615PHR3jilvUuKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, Mohammed was super helpful and answered all of my questions and concerns. Would highly recommend.",
"date": "2025-11-04T18:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sarah,
Thank you for your wonderful feedback! We're thrilled to hear that Mohammed was able to assist you effectively. Your recommendation is greatly appreciated and helps us continue providing excellent service. We look forward to welcoming you back soon.
",
"replyDate": "2025-11-22T18:57:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d9dd7f3-0f0a-4da9-b20e-91c0e62d4298",
"author": "Dan Carrol",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKk4_XQL5zF33cT40X6KazjQtacfIKNvM-8iMEzFaKXd1vtJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was very helpful and friendly.",
"date": "2025-10-27T22:04:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dan,
Thank you for your wonderful review! We're thrilled to hear that Mohammed provided you with helpful and friendly service. Your feedback motivates us to continue delivering excellent experiences to our guests. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-22T18:57:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da4454c7-ea52-45f8-be46-983bb3ac6348",
"author": "Ralph Fraser",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJM1zTV-9mKRnCUJwfp7TFPBTKoez8tLzXxgo0bgUKIKjBNOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was fantastic and provided very professional service. Many thanks, Mohammed.",
"date": "2025-10-20T23:07:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ralph,
Thank you for your kind words! We're thrilled to hear that Mohammed provided fantastic and professional service. It means a lot to know our team is delivering exceptional experiences. We look forward to your next visit.
",
"replyDate": "2025-10-22T18:57:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5c1890ac-227d-4bf9-a7ed-a6db1022bf16",
"author": "Deanna Cire",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEyOyZvRZnDglk5pN87JkByasZJ6midPW3zCFdOC_0lN9E2yM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really helpful\nVery happy with being a customer at this location",
"date": "2025-10-10T21:37:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Deanna,
Thank you for your wonderful feedback. We're thrilled to hear that you find our service helpful and that you're happy being our customer. Your satisfaction is important to us, and we're glad to have met your expectations.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-22T18:58:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d9c27db2-d218-4765-a368-610bc7858c12",
"author": "Chet Cowan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPaMCe29DsxNhWn8BxKgBnRELY-pguuPQF_9CD8TOVPw7z7Th8_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-29T16:53:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-10-22T18:58:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd512de4-7db4-4f23-b4f6-19a407fa0f69",
"author": "Randall Bremner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVItZWUxg5TOGjYf_sF9fIDY_jyU_iPomDkC8f2_F2_6ABDA1qK=s64-c-rp-mo-br100",
"rating": 4,
"text": "Clean , accessible, friendly",
"date": "2025-09-29T16:31:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Randall,
Thank you for your wonderful feedback. We value your input as it helps us maintain and improve our standards. We look forward to welcoming you back soon.
",
"replyDate": "2025-10-22T18:58:29.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "97cc2481-740b-4f27-a67c-89fdc0cf1203",
"author": "LEO KURIAKOSE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCGg5EVA1AGvXAypgmjkqeAlgfL2xtN1RSx8o_41VqFmGVqw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mohammed who helped us was very kind and very helpful.",
"date": "2025-09-09T17:49:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leo,
Thank you for your wonderful review and for highlighting the exceptional service. We are thrilled to hear that he was both kind and helpful during your visit. Your feedback is invaluable and helps us continue to deliver excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-22T18:58:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "06a270df-dd1c-4d3b-a7bc-856cc5607234",
"author": "Bill Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzod2HxBbTF7nzZcS_uMyafsS51YpOUv-QdupCQ_lbL-mb-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service great prices thanks mohammed",
"date": "2025-09-09T17:35:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bill,
Thank you for your fantastic feedback! We're thrilled to hear that Mohammed made a positive impact on your visit. Your feedback is invaluable in helping us continue to provide exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-09-22T18:58:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "edda0e9e-d449-4bf6-bd50-fd6b6c97116f",
"author": "Working To Win",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWru7G7DweejnSYsrxIwutTeILnR-gvaT7NBmqOsYSgk1FNF-I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great business.",
"date": "2025-08-31T16:14:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your positive feedback! We're delighted to hear that you had a great experience. Your support encourages us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-22T18:58:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa2b9528-17ab-4966-95d7-11e678c7d50b",
"author": "Robert Wagner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVQlpgZTL0EjeYNQsdSR012XLV3Qft4-NpXKdObmEdqimB1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Thank you. Will recommend this to my friends",
"date": "2025-08-28T17:14:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert,
Thank you for sharing your wonderful experience with us! We appreciate your recommendation. Your feedback encourages us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-22T18:58:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0abc4df1-71e8-4782-9c59-f9812b00f7fc",
"author": "Janice Jacob",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH721yLO633Im_Ztlm-du3Ja3XlBqjKrj6lsoiwk-J1NxaJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience great service pleasent and great prices",
"date": "2025-08-27T19:10:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Janice,
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our service and found our prices pleasing. Your feedback helps us maintain high standards and continue offering the best to our customers. We hope to welcome you back soon!
",
"replyDate": "2025-09-22T18:58:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "06cc07f8-9735-452c-8464-1af52a5a5e84",
"author": "Rod Schneider",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiqBMTdcPV2aPdMKEiPzQN7LYAKnLASVZvkBVNsw7s_4L_iQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was extremely helpful with my moving details. I would highly recommend using this storage company. Very professional.",
"date": "2025-08-27T17:05:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rod,
Thank you for your wonderful feedback about your experience with Mohammed. We are thrilled to hear that you found our service professional and helpful. Your recommendation means a lot to us and motivates us to continue providing excellent service.
We look forward to serving you again!
",
"replyDate": "2025-09-22T18:58:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1d02c7da-4f1f-43ec-a101-797e9c67fb54",
"author": "Daryl Stevens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO1ybU5pCTTsWOcF9tX_GA0l0NiH8124laHCKJ9wFqUVJ2Pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received exceptional service from Mohammed over the phone and then in person as I researched the storage options and then visited the Cobble Hill facilities for a tour. I am now renting an excellent storage unit at a fair price.",
"date": "2025-08-21T02:15:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Daryl,
Thank you for your wonderful review. Your feedback is invaluable in helping us maintain high standards of service. We look forward to continuing to assist you in the future!
",
"replyDate": "2025-08-22T18:58:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3bb82b82-cb3b-49bb-adf2-f23f0eaef586",
"author": "Jace Spanbauer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa3kKeTWkoCscWpko1apeb4f3EFdyq_0Z7bUDFC8PofCyqal8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good experience. I was able to get a unit for less than the asking price and I was able to start filling my unit the same day. Thanks again Mini Mall Storage.",
"date": "2025-08-14T18:03:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jace,
Thank you for sharing your positive experience with us! We appreciate your kind words and look forward to continuing to serve you.
",
"replyDate": "2025-08-22T18:58:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "888d71b4-4ea1-4c6d-ab18-4bfd921aab50",
"author": "S E",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfo0ULPE7SX7t2jXtqt1Rgw087cx3NFrxPLclb4fKrx9wonQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Been using them for 2.5 years. Recently switched to smaller unit and they were very accommodating.",
"date": "2025-08-14T18:02:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words and the excellent rating! We're thrilled to hear that you've been satisfied with our service. We look forward to continuing to meet your needs!
",
"replyDate": "2025-08-22T18:58:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d48be31-6ca0-461f-92c7-3add5a39bfaf",
"author": "Derek Noyce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX3KARb0kM6-75bueXSt9tZNk1JWkWc5bTAWFP92degXRqqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent, friendly service.",
"date": "2025-07-25T22:02:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Derek, thank you for your kind words! We're thrilled to hear that you had an excellent experience with our friendly service. We look forward to serving you again soon!",
"replyDate": "2025-08-22T18:58:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b8332b64-e696-4575-b464-16a450907609",
"author": "Rob Davies",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKTTR2D_8uQGm3C_61WvFNuJHraRj_quT8tGWp9nJ4qdCIWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed made renting extremely easy. Explained everything in great detail. Glad I made the choice to rent here.",
"date": "2025-07-25T19:38:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rob,
Thank you so much for your wonderful review! We're thrilled to hear that Mohammed provided you with such a seamless and informative renting experience. It's great to know that you're happy with your decision to rent with us. If you have any more feedback or need assistance in the future, feel free to reach out. ",
"replyDate": "2025-08-22T18:58:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7094fa8e-afbf-4ebc-a0e7-620901760375",
"author": "Max Sterelyukhin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgO1FZwrXyINAulu6EOiN1c4DSsPGEm5Xs0Z7imPg__QkMuWE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service!",
"date": "2025-07-23T17:27:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Max,
Thank you for your wonderful feedback! We're thrilled to hear that you found our service awesome. Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best experience possible. We look forward to serving you again soon! Best regards.",
"replyDate": "2025-08-22T18:58:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c33da496-52ae-40e3-9e66-a244eca1b457",
"author": "Stacey Petersen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGuqCkg1NSkH-87Po_zmG1x8ZsUA7ddkUCWGJ5yD8_LjANvWY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy. Quick pick up.",
"date": "2025-07-11T19:32:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stacey,
Thank you for your wonderful review! We're thrilled to hear that you found the process super easy and appreciated the quick pick-up. Your satisfaction is our top priority, and your feedback means a lot to us. We look forward to serving you again soon! Best regards.",
"replyDate": "2025-07-22T18:58:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7ce2745-d0c4-49bb-a2d9-1a33ee4c225e",
"author": "Fahim Rahman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9qEL8J5-CvahVsnggjJddxWVjSn5NMcnJgyXT-txvceoLizbd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mohammed helped me a lot with the pricing, offered me amazing discounts for the unit I was looking for.\n\n🙌🙌H I G H L Y R E C O M E N D E D🙌🙌",
"date": "2025-07-07T23:19:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your fantastic review, Fahim! Your recommendation means a lot to us, and we're delighted that you had such a positive experience. If you need any further assistance, we're always here to help!",
"replyDate": "2025-07-22T18:58:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9738d7ad-5306-4134-a162-89803a898150",
"author": "Jim Black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZuwW7UHdxIE0IPpslZfLg1idETDbC4LOwT4Jm1U9cBEc9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mohammed was pleasant and politely answered all my questions. It was a seamless process and took the stress out of finding an appropriate sized locker close to home. Thanks",
"date": "2025-07-02T16:33:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jim,
Thank you for your wonderful review! We're thrilled to hear that Mohammed provided you with excellent service and made the process seamless for you. It's great to know that we could help take the stress out of finding the right locker for you. We appreciate your kind words and hope to assist you again in the future! ",
"replyDate": "2025-07-22T18:58:29.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "953fea94-592f-4d86-84a9-ef82145bb5e6",
"author": "Carl Nyberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNTA1uulcKezI8_QPzbzubeL0VoQiPmaYH_OHn1KCcgYCN9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very happy with my choice to use these guys. Got a great deal with the first month free and the next 3 at a discounted rate. Even saved a couple extra bucks by calling in to book a unit. Great location with easy access and very helpful staff. I'd highly recommend these guys.",
"date": "2025-06-28T02:02:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carl, thank you for sharing your wonderful experience with us! We're thrilled to hear that you are very happy with your choice and that you found our deals beneficial. It's great to know that our location, accessibility, and helpful staff met your expectations. Your recommendation means a lot to us. We look forward to continuing to serve you in the future! Best regards, Mini Mall Storage.",
"replyDate": "2025-07-22T18:58:29.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "871ab71f-9618-49ff-a5c9-69cd4101cc2f",
"author": "nixon heredia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeNJa-a4iyN01o2xQ4BIaxVuf4topr97WFn2dXqTCmZAubc-E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, staf",
"date": "2025-06-27T20:03:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nixon, thank you for your kind words! We're thrilled to hear that you found our staff friendly. We strive to provide the best service possible, and your feedback is greatly appreciated. We look forward to welcoming you back soon! Best regards, Mini Mall Storage",
"replyDate": "2025-07-22T18:58:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0802090-f255-4fa2-8da5-7fd6d5cd0356",
"author": "Boss Ras",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYi7CLl_I3LNRKWVmcAMR5QvhkcbqWlVcok80APn5QTWCdtmo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was great 👍",
"date": "2025-06-25T17:15:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We're thrilled to hear that our team made such a positive impression on you. Your feedback is greatly appreciated, and we look forward to serving you again in the future!",
"replyDate": "2025-07-22T18:58:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "671bd93c-6543-4b2d-aea8-6095323af57c",
"author": "Bernie Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzQtj52BqpD8WW1zN19piB41bTOJ5ewkFafEsjpa7QjrCXMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility, easy access , resolved an issue which arose professionally and quickly. Recommended.",
"date": "2025-06-24T18:36:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bernie,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience and your recommendation means a lot to us. We look forward to continuing to provide you with excellent service! Best regards.",
"replyDate": "2025-07-22T18:58:35.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "86e96d69-d17e-4ac1-876d-124e42dd39cc",
"author": "Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6FWqPDqenp0ieLne3FlLA9Hr6tuvEj8kwikuxEWL5smwZvnSU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great access, great staff, good pricing. Gave me a free lock!",
"date": "2025-06-23T20:56:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We're thrilled to hear that you appreciated the access, staff, and pricing. We strive to provide the best service possible, and your feedback means a lot to us. Looking forward to serving you again in the future!",
"replyDate": "2025-07-22T18:58:35.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "41fc2623-4db7-4e03-9066-07e4add23188",
"author": "Kris Barber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs24pJqjM45s8tFSbCn6DoqH6ufgbR5OYWwBT13ZqSTJGzHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mohammed was very helpful with the rental process and information about the units",
"date": "2025-06-20T22:19:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Kris! We're thrilled to hear that our team was able to assist you effectively with the rental process and provide you with all the necessary information needed. Your satisfaction is our top priority, and it's great to know that we met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!",
"replyDate": "2025-07-22T18:58:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0b66df4d-18ba-4e7d-b046-caedfde1799d",
"author": "Scott Lockner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBsLPFBXr5m6dWdOUqYubsqTQ5G9F7Ou92JaCpWn7DkeCkXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my second time using mini mall storage and it is convenient and the staff professional, helpful and polite! I recommend to anyone needing their service!",
"date": "2025-05-20T20:00:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Scott, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2025-06-22T18:58:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d39887f9-1e58-43f5-9ede-36b7f6b306cd",
"author": "Emslie Attisha",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4WXQVuBd_mJUXBlOJSm5W39r6TRP2iwaS2b4RTk9EKlWKyJYK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve is incredible!! He saved the day and helped get our team 3 units when we were in a pinch. Highly recommend working with Cobble Hill Mini Mall Storage.",
"date": "2025-05-10T00:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Emslie, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2025-06-22T18:58:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4176fa35-225e-455c-8242-9797a18afb37",
"author": "maya sutcliffe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUodpRONt-nZajj_9_bsrIs6v0gHDudzuTTMKvaHVKjgy0uA_EL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service ,fair pricing and brand new facilities with high end security worth the money .",
"date": "2025-04-23T16:57:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings maya, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-22T18:58:35.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "82b7b597-38fb-4992-8d75-65d7924cd281",
"author": "Michelle Wickstrom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjRTLx5wMJteppJibU4xq8s3zbLf9AievVO2MxTBHRBpimQ17E=s64-c-rp-mo-br100",
"rating": 4,
"text": "Steve in Cobblehill helped us with our storage request. He was helpful and well informed. He made sure we completely understood the process and was a pleasure to work with. Only 4 stars because I very rarely give 5.",
"date": "2025-03-19T19:58:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-22T18:58:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9bf423c4-9e3a-4f52-863d-1569ace6c45b",
"author": "Matthew Montieth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhM_t8J3WJ99e4ahGZAl3tfa3Ju_Wu3ouXEeLisnZ2nd6cWbE=s64-c-rp-mo-br100",
"rating": 5,
"text": "As a mover I deal with Mini Mall because of their access and Steve is a great guy, and good customer service! But like I said access everything is right there easy fast load or unload.",
"date": "2025-03-11T20:52:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Matthew, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-22T18:58:35.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "aa30b5c0-7152-4e18-8fd4-6353994e2819",
"author": "NAIMA FATEMA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTOQuAXua1plBV8-_-F50cBE-UKGR9mGxVjmFj5MSB5BRpbCaW=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-03T01:52:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear NAIMA, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2025-06-22T18:58:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf68a617-539c-45c9-977e-a975b1f0c654",
"author": "Qumrul Mithun",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOZv-H43GpZK-cAe0BndWeCuGmmRhoZfZNJPUPQxD19Qk8q2c=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-30T02:02:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Qumrul, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2025-06-22T18:58:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17c33eb5-2717-4312-8ca0-02d0b5ec2a74",
"author": "Ashfiq Ur Rahman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOQll0ERoGLhCRyPR5PN_m1GtHsOSkiGTrMVSox_Pf5hT77bHeNg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing Service. The staff was helpful. Explained me well about my storage inquiry. Will rent here again for sure.",
"date": "2024-09-21T03:08:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashfiq, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-22T18:58:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ddcfa23d-de40-4e3c-9cb3-c157df848cb1",
"author": "Blair Zimmerman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBirC78Edr-pW1KVaFadEQJ0MVUBghk7BO9kyyppAmSEra3wFn=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had an excellent experience with Mini Mall Cobble Hill. Steve was very friendly and thorough, going above expectation. Storage locker was spotless and when I needed additional assistance, Steve was on site right away. 👏🙏",
"date": "2024-08-21T16:36:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Blair, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-22T18:58:35.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7f27537d-73dc-45fe-9802-0cf417962de5",
"author": "Penny Harrower",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfl1807R4yOXwuB-scgGzAAufBspXyZNg7VWePthADsoEj450=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have use this facility for several years and am very satisfied with the conditions of the storage facility and the helpfulness of the staff. I would definitely recommend them.",
"date": "2024-07-24T03:40:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Penny, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-22T18:58:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6be47e08-29ff-4113-93fa-61befbc47c92",
"author": "Mitchell Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI64eh0EAhKuuh4TA56A63QX4G43JD4CT6cGzeCiR_FsJAthw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve at the Mini Mall Storage in Cobble Hill was very helpful and friendly. Great access off the highway. Stored stuff there for years without issue. Would recommend reaching out to Steve for your storage needs.",
"date": "2024-04-30T19:33:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mitchell, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2024-06-22T18:58:35.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c12b5eb2-9381-4f3b-8ecf-edb7caecd24f",
"author": "al nairismagi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWq_nX6hywhs16JxS6avOWH1fTkYqqr9ISncUgr58QUakbTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "extremely friendly help. easy access",
"date": "2024-04-17T00:25:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi al, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2024-06-22T18:58:35.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6c5196ac-b6e4-4b06-8d94-1cc95ddc9d17",
"author": "Alan Logue",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIy_Ru75eKwlH5dgIKXxl_tpxRUYoRc8Lhtnhl7r1c5dS5u-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Couldn’t be happier with the professional, friendly service. Clear, prompt communication, and a friendly smile certainly enhances the experience. Thanks so much!!",
"date": "2024-03-27T16:18:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alan, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:58:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87ef736f-f0d2-4876-b09e-03a7257c24bc",
"author": "Allan Frame",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtZKfiRuO9bN-ZX5qa4Rxo2zE3_u49b4vFIQ_UeFIDKe8zXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service - friendly and professional",
"date": "2024-03-20T20:45:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Allan, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:58:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21fe11ff-7810-4d87-9bdd-0be49d50335d",
"author": "Aaron DeBeers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWkPpCRSZaZlcTFgvbpAx6FYpY0xPBJk0xzbgGkEcZNDxgsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, Steve made it easy! Thanks!",
"date": "2023-12-04T17:16:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Aaron, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ca1dbb6-b265-4c02-9c04-038c7d56c92b",
"author": "A F",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN43Z5t9YUvpLjPqJWjE3OJHBs4uxWgXYyynH78zpwSoO8rw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-10-16T16:44:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi A, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44d73cf4-8954-45f3-a90c-8ba474742e1b",
"author": "Walter Van Hell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzbmGX19WO76d_42VZ7G5rCQNElYTKy9lRfXnigPwX--_4gQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "The experience was great facility was top-notch. No complaints.",
"date": "2023-09-23T14:17:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Walter, Thank you for the awesome feedback. We are so happy that you are enjoying Mini Mall Storage - Cobble Hill We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c32ff479-bb87-4fdf-aa12-780aa5638e22",
"author": "Tom Northcott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTTEa0mG2zN9QHvDTme0v-T94DNVqqMgMzPT1d5N-mJO-VlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I moved to the Cobble Hill area a year ago, downsizing from a larger house and property, so rented 3 units at Mini Mall. Steve, the location manager, handled the paperwork quickly and professionally and I was done there in less than 10 minutes. He's a calm, quiet friendly guy - even gave me his cell phone # so I could reach him after office hours, which I did several times as I had questions and as my payment methods changed while settling into life in a new community.\n\nI was a bit surprised to see him early one morning trimming the tall grass around the perimeter fence of the property but I got used to seeing him pulling thistles and doing other maintenance. And when my padlock seized up he was there right away to cut it off.\n\nAll in all, I'm very pleased with the units at Mini Mall locations in Cobble Hill and specially pleased with the service by Steve.",
"date": "2023-09-02T17:10:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tom, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3ebe0c77-4ce6-4e9d-a97a-8a2815fb7a32",
"author": "SHAWN BAYBUTT",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2Xkt-HJm5-GZu2FofyUPdGdhub2tF3U9pOBhGqAA83BzyvJJ7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent, friendly service. Thanks Steve!",
"date": "2023-08-03T17:09:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi SHAWN, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8edab88-4c25-422b-b08d-79f0684cd1ae",
"author": "wes payne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwUXnlAV0ayxOKt-kyg3Ic-_0EHkssUpn4aGK-LW-04GOjKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Many thanks great staff had to rearrange units short notice from Saskatchewan to cobble hill-thanks",
"date": "2023-08-01T17:29:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings wes, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "de8c5601-09c3-4b8f-b953-e1e852eed64e",
"author": "Josh Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPNrHSM18NCTkUGuSX-5fLldbhDrNRZOFKYTp_FYJGuoYK-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-21T16:20:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Josh, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1925556f-8c87-4a9f-9157-1ddeeb7ff74a",
"author": "Gulshan shipu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUc_gGMXwHCw5zbn119N3FpKlKheEOIzzGHR-Ts0gpPC1hvjSLBqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Both Quinn and Steve were amazing with their service",
"date": "2023-06-26T04:08:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lifestyle, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b23716d4-dfba-49f4-b679-2245f44d27fd",
"author": "Rashadul Mahmud",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_cRec7iKugwSc2AhNv8nZKPTUeE_3Ag_fM_ZEJRPwZHBG6DJ0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-26T04:05:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rashadul, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82d15c2b-31d8-4c9a-b0ec-2ad1eafbb25a",
"author": "Kalam Azad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSOP1KTahqga5U3Hcw42lEiULtrmGntUJPAUaOR4iS-sOq9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-25T19:47:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kalam, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01a7543b-ac0c-442b-9a13-609d040df137",
"author": "Shahanara Bizu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyUqy1PAumca81muTuL8IlqBYCMpTA7y9Q2a9jSBVvQdsflg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-25T19:45:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Shahanara, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-22T18:58:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f316094-a831-4fdf-9685-37162b5aa522",
"author": "Graham Dennis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9I9M9NhvM8GexLLLK2kPKsnoUfLn7VZo7lH99MspcJYOzWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-20T18:05:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Graham, Thanks for the great review! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2023-06-22T18:58:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7a8f7cc-9c9e-4ccc-9bf5-5ab1e4b9f6e4",
"author": "Ken Giles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDFCd1yRAdBlwjZs_M3GcQiL9SnW8GphM-vwM7RY5kN0oqow=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have found the staff to be very helpful and accommodating. They have been professional and courteous in all our interactions. They work with you to meet your needs. I highly recommend them. Ken",
"date": "2023-06-14T18:08:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Ken, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
"replyDate": "2023-06-22T18:58:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bbbc4ab6-0a29-4c43-86d7-484fe91f6efd",
"author": "Karen Burnham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLblu_NygECH4wsEaQtpykM_zE64fL0zs6_MmLdTQiu3dUPsg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This was our first time using a storage unit. The gentleman who works there was helpful, friendly and professional. Everything was as described and it has been a good experience.",
"date": "2023-06-13T23:23:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Karen, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2023-06-22T18:58:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4aa485d7-414f-48bd-9e70-af802ab03f06",
"author": "Richard Dodge",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0l1L5d3mvM1M9fWAzWWYbpoL0JBmeXg8y64lp0SeTVyNg27poDQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Convenient clean easy access",
"date": "2023-06-13T14:38:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Richard, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2023-06-22T18:58:56.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "de0e4c07-5c75-4338-a6d4-a1f0894cb33a",
"author": "Steven",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9P8eRfzAop0WreooQSgNzu3w0OrgVbviYUNb_WVZR11YU0wtb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quinn and Steve are great very helpful and on it",
"date": "2023-06-08T01:10:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Steven, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2023-06-22T18:58:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e784ba5e-ca27-44ff-99a6-fc684f1b2995",
"author": "Andrew Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeLfho4GBjw9WNpw5Q7vyhuz8gLf7MEGMDWMbpx186nvY25c0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank to Steve and the rest of the team at the Cobble Hill, BC. Storages.\nIt's been a great experience, over the last year.\nFriendly, knowledgeable people.\nI will definitely, recommend you to my friends and family.\nGreat to talk too. :)",
"date": "2023-06-02T18:19:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Andrew, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-22T18:58:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d465474-de2a-4011-9980-e9f2e4ef2013",
"author": "Sarah Strachan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIu0K05XkTJdHrBKfQsrFBOmYIEfVXP6vAjUa8VGxaA-qVnfA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Quinn is an amazing asset to your company 👍👍. ..Your prices are a bit to be desired though…",
"date": "2023-05-18T22:40:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sarah, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2023-06-22T18:58:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6ec9237a-3888-4ed2-a252-febd0293a3dc",
"author": "Wyatt Nielsen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiVeiHTxDPk0Tf5SHTqmx1roGB864mhSndFjiq0sKeMn5_nic=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Started my Minimall experience over the phone with corporate. Felt a bit automated being a larger company, nothing really to say. Bit dry.\n\nhowever once I got to the local branch and talked to the manager I was met with professionalism and a warm demeaner.\n\nThe place is clean, the language is clear, the rates are competitive, and conveniently placed by the dump which was a huge plus moving and downsizing at the time.\n\nIf the time came I would rent a storage unit from this location again.",
"date": "2023-03-26T17:22:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wyatt! We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. Take care!",
"replyDate": "2023-06-22T18:58:56.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f0205143-4070-4d3a-b0db-28381ec4c69b",
"author": "Tamanna Ferdousy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzevbMROMlVybFxuhh_QJqt7EzWCghjK4ZUTDXeAA2vzijSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-22T18:53:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tamanna, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-22T18:58:56.000Z",
"tags": [],
"sentiment": "positive"
}
]
}