{
  "summary": {
    "average": 4.3,
    "total": 11,
    "distribution": {
      "1": 2,
      "2": 0,
      "3": 0,
      "4": 0,
      "5": 9
    }
  },
  "reviews": [
    {
      "id": "dbf4ca08-f93d-4b05-bd24-71f459713cbb",
      "author": "Patricia Gagnon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBVzLDVvGu_nRYaRUN7PcTJdZxyKFd7Nd9-r2w20v_3LrPwBVO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and kind staff. The facility is in great shape and reasonable rates!",
      "date": "2026-06-08T20:35:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello,<br><br>Thank you for your kind words! We're thrilled to hear you enjoyed our service. Your feedback encourages us to keep delivering excellent experiences. We look forward to welcoming you again soon!",
      "replyDate": "2026-06-15T19:26:28.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "82f13914-e6dc-409b-85b4-7044fbace45e",
      "author": "Len Steinhauer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQcWrjZbQrGiIf9P6IiXXp7empdPO4N2H7inYkIRyHu9aX5Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have a business in the Mall. With Mini Storage opening up here, it is perfect when we need extra storage space. We toured the facility, it is brand new, very clean and spacious. Great management team, very polite friendly!",
      "date": "2026-06-08T19:18:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Len,<br><br>Thank you for your fantastic review! We're thrilled to hear that our new facility is meeting your storage needs and that you appreciated our clean, spacious environment and friendly management team. Your feedback helps us continue providing excellent storage solutions and service. We look forward to serving your business in the future.<br><br>",
      "replyDate": "2026-06-15T19:26:28.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2d6304f6-d602-46d5-97b7-36dac26d7a74",
      "author": "Shantel Goodrich",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtMF0tkTR-42YTfaTjfhXCx7eyMBj0tOuVJV62YddmyjuqwNM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-08T19:13:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.<br>If there's anything more we can do for you, please feel free to let us know.<br>Best regards!",
      "replyDate": "2026-06-15T19:26:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0850323d-786e-43c4-bfac-cb4629338dba",
      "author": "Jasneil Sidhu",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdKia5puo2rG09S9e6dzweBAXDBj57i9f9P5I91oy3grVuOiA73A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Jeff and Shannon helped me find the perfect unit during my move. Shannon was such a sweetheart.",
      "date": "2026-05-28T16:55:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jasneil,<br><br>Thank you for your kind words! We're delighted to hear that Jeff and Shannon were able to assist you in finding the perfect unit for your move. Our team takes pride in providing excellent customer service, and your feedback helps us continue to improve. We look forward to serving you again in the future.<br><br><br>",
      "replyDate": "2026-05-29T19:26:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4b9e6198-8d39-4341-ab52-3aaff70ffc30",
      "author": "Jeffrey Pawloske",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ944zCuIK7O5rZOfB8xQ2wCZsOw_uuhA8MBJsuXdRwmBeunA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "What a beautiful new location with climate controlled and drive up units available",
      "date": "2026-05-14T19:56:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jeffrey,<br><br>Thank you for your kind words about our beautiful new location! We're thrilled to hear that you appreciated the climate-controlled and drive-up units. Your feedback is valuable to us as we strive to provide the best service possible. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-05-29T19:26:28.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e7bbb57e-9218-4f6a-bb72-cea47a84c8f1",
      "author": "Rhea",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQVRhe2OUhK5PT16kWHDI54hBqKD9zErCiDVyA1EoS0hK1-A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy rental process, Great staff. Looking forward to seeing the new climate-controlled units opening up.",
      "date": "2026-02-04T20:13:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Rhea,<br><br>Thank you for your wonderful feedback! We're thrilled to hear you found the rental process easy and appreciate our team. We're just as excited about the upcoming progress! Your feedback is invaluable to us, and we look forward to seeing you again soon!<br><br><br><br>",
      "replyDate": "2026-02-28T19:26:28.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "13c77ccc-00b6-41f9-adfa-029d234d9a6c",
      "author": "Shannon Cymbaluk",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV9ieIzSNBqH1TjtQYW6sK6mI2Hyvz9uJx1QF6kDsz_hsgRq0=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great facility! Looking forward to having an office and at this location !",
      "date": "2026-01-29T17:13:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Shannon,<br><br>Thank you for your wonderful feedback! Your enthusiasm inspires us to continue providing exceptional spaces for our clients.<br><br>We look forward to welcoming you to your new office soon.<br><br>",
      "replyDate": "2026-02-28T19:26:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ab2d3c5b-f64b-4774-9f04-eb667116d62f",
      "author": "Mark Swift",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTz_1HPXEYVXDvSf8ArJdnna2jiPW8dKgNyzugqw1kB0dgfEy7nQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Beautiful units that are raised to avoid water, clean, and safe. Customer intake process was smooth, friendly, and well priced. Very impressed!",
      "date": "2025-04-16T18:21:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Mark, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you soon!",
      "replyDate": "2025-06-29T19:26:28.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "167aa793-ae57-48cc-bc3e-4a960b33d968",
      "author": "Jennille Moonias",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLh_aEE_N49UYrqe_88RYkmiOf5eEt-y4slV5FM15dFR4T7Tg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It feels cool. My first experience with mini storage I love it that you have codes and the unit looks small but it's big inside and it fit all my items and I still have space. I'll recommend to my friends and family. Thank you mini mall storage😃",
      "date": "2025-03-06T22:09:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Jennille, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
      "replyDate": "2025-06-29T19:26:28.000Z",
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    }
  ]
}