{
"summary": {
"average": 4.5,
"total": 39,
"distribution": {
"1": 4,
"2": 0,
"3": 0,
"4": 3,
"5": 32
}
},
"reviews": [
{
"id": "7043dec3-6467-43ac-bf4d-8d78500f9859",
"author": "Verix Gallant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8fwwF6gb5zBoBhi5xU0Rz-Ex-1FG7Q7Vc9CXTRbwB_N3f=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff",
"date": "2026-06-28T00:05:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review and for taking the time to share your feedback! We truly appreciate your support and are thrilled to know you had a positive experience with us. Your comments mean a lot to our team. If you ever need assistance in the future, please don't hesitate to reach out.",
"replyDate": "2026-06-28T12:57:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "19632c52-9d02-4452-94db-b3873ec14c03",
"author": "Dana Frechette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcAvv43yYn_uHGQetX6RcHEvykDz9QZneKAEw_pbPShd-7_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-27T23:51:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-28T12:57:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "770cf863-94bd-4083-870d-5c81f6dba609",
"author": "Roderick Farrow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgxBHAsAPu3zbgwepFEaPFfGLxTxQ8j-ILhV_W-rYWwyLNLGaa=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady at the booth was wonderful to talk to and very informative",
"date": "2026-06-27T20:42:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating and your thoughtful feedback! We truly appreciate your support and are delighted to know you had a positive experience. Your comments are invaluable to us, and we're grateful you took the time to share them.",
"replyDate": "2026-06-28T12:57:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3e5bbac-c118-413f-8ed7-75b27030f123",
"author": "Charneet Kaur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLY3KhQbFepL7TzFLO9LqR0vk-qupOQo6i-UjaV8aoWBoMxeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good storage and cheap storage",
"date": "2026-06-22T01:30:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Charneet,
Thank you for your wonderful review! We are delighted to hear that you found our storage both very good and affordable. Your feedback is invaluable in helping us maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-24T05:57:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6270440b-fd55-48f8-973e-6cb5d537de0d",
"author": "Kim Loeppky",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXyBQW7WA0BQ9wTU5S6BxJ0hK6y5Ifz5MwSOdmKTUkBaO7uA=s64-c-rp-mo-br100",
"rating": 4,
"text": "I have been a long time customer the customer service that I get from sumeer is great I like dealing with him",
"date": "2026-03-07T02:47:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kim,
Thank you for being a loyal customer and for sharing your positive experience with Sumeer. We're delighted to hear that his service met your expectations. Your feedback is invaluable to us as we continue to enhance our customer service.
We look forward to serving you again soon!
",
"replyDate": "2026-03-29T05:57:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "96f8d588-7a56-4d00-bca3-5811ab1040d5",
"author": "Shuhui Feng",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsKHmVSVjs7QgzpQpH4nQYrd_ugORrDupg6Krz9RglFIwZBQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent storage facility. The manager is very friendly and provided me with a perfect storage experience.",
"date": "2025-12-19T22:38:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shuhui,
Thank you for sharing your experience with us at Mini Mall Storage in Swift Current! We're delighted to hear that our manager was able to provide you with a perfect storage experience. Feedback like yours motivates us to maintain high standards of service.
We look forward to welcoming you back in the future!
",
"replyDate": "2025-12-29T05:57:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "619fac29-e17d-4be2-8f81-c061b82d2a14",
"author": "khushpreet kaur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVYZtfwCgZjWuUbTIDqTo11q6PbpGCoGKr3I19JB8651Ng4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sumeer was awesome. He treated us professionally and get us the best storage in town.\nPrices are also very fair- and getting insurance with storage is best part of them.\nIf you are looking for secured and cheapest storage place- please do reach out to Mini mall",
"date": "2025-12-12T03:34:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Khushpreet,
Thank you for your wonderful feedback! We are thrilled to hear that Sumeer provided you with professional service and that you found our storage options and insurance to be satisfactory. Your insights help us continuously enhance our services. We look forward to welcoming you back in the future!
",
"replyDate": "2025-12-29T05:57:30.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8259b8c0-aa3c-4423-8eca-945964fc1903",
"author": "nagaraj gunasekaran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_FKoKaohOrC-Y9P3wis-FkDjEymqtQquuykev_wYVWdxqmAVH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good storage facilities",
"date": "2025-12-12T03:32:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nagaraj,
Thank you for your positive feedback! We're delighted to hear that you are pleased with our storage facilities. Your input helps us ensure we maintain the high standards our customers expect.
We look forward to welcoming you back!
",
"replyDate": "2025-12-29T05:57:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38553818-73db-48cc-9644-72d28d6e386f",
"author": "Monique Kitty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJw3kElGlagdhRFmxPnJrWcSyYTyDeP_KeoDyHU0yrf9QD9lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fair good prices, haven’t had a problem they work with you ☺️",
"date": "2025-10-21T23:17:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Monique,
Thank you for your fantastic review! We're thrilled to know you appreciate our fair prices and that our team has been able to work closely with you. Your feedback is invaluable as it helps us maintain and improve our services.
We look forward to serving you again soon!
",
"replyDate": "2025-10-29T05:57:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "844efccd-2b03-451a-ada1-af127fa965bb",
"author": "Mark O' Connor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEhH-8pgGFJhdZxu_4JC-5gYQBCySeZrnfW9Gv8UqMRn-jl8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-21T00:20:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-10-29T05:57:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cc72a7a-b3ef-446d-b71d-e766fbdf69ad",
"author": "Moon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLAg9gtTiOoUrvyjl94qEQWIaSdFdUYR1_UxDM8oMLILsnlDSh=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-09T14:54:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-10-29T05:57:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ab8a861-bf66-4d4a-b4ab-9c8135d467c7",
"author": "Richard Bissonnette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtb4HKrXGwO7ofRBESpLaLgzrWIt7NqoNH_th2Ozh-I8LcImE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just signed up today. Sumeer was very friendly and helpful which made the registration process simple and easy.",
"date": "2025-09-02T17:26:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Richard,
Thank you for taking the time to share your experience. It's wonderful to hear that Sumeer made your registration process so friendly and straightforward. Your feedback is invaluable in helping us maintain excellent service. We look forward to serving you further!
",
"replyDate": "2025-09-29T05:57:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "26d26533-598f-4350-a043-277a7d176305",
"author": "James Pelias",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKW61Kkl-qfzWj5CXWic54kg--a3Dm3NbvrqvVkhsKM57b6Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "From the initial date to our last date, these guys were VERY accommodating. Even when we had moved past our exit date, they were still awesome to deal with. Great job, Samir and team!",
"date": "2025-08-21T17:13:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James,
Thank you for sharing your fantastic experience with us! We're thrilled to hear that Samir and the team provided exceptional service throughout your stay. Your feedback is invaluable in helping us maintain high standards of service. We look forward to welcoming you again soon!
",
"replyDate": "2025-08-29T05:57:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b47d8a2b-b2ff-47d8-88af-454bd8d22fe4",
"author": "Amanda Unreiner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt59o4B-3Jk59BS5T1oLld1mqp6bjK_p359sK-USBT9g_gQ1z2CA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice display in medicine hat",
"date": "2025-07-25T21:15:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amanda,
Thank you for your kind words! We're thrilled to hear that you enjoyed the display in Medicine Hat for the Stampede. We strive to create experiences that leave a lasting impression, and it's wonderful to know we succeeded with you. We hope to welcome you back again soon! Best regards.",
"replyDate": "2025-07-29T05:57:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c3823fc9-4b95-4004-8011-70bdd1eb19e2",
"author": "SCL OHD Overhead Doors (SCLOHD)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKkDcxhosFtCr5gIASITlx5i9SNhbLgkAyC0QyXMpfEOYSseM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very polite and a great deal! Clean and no sign of mouse poop!",
"date": "2025-07-21T14:09:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words and the 5-star rating! We're thrilled to hear that you had a positive experience and appreciated the cleanliness and politeness of our service. Your feedback is greatly valued, and we look forward to serving you again in the future! Best regards.",
"replyDate": "2025-07-29T05:57:30.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0bcd687a-7926-4b8e-9486-9c3cc5a86c9d",
"author": "Mayur Desai",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7wwnglczZm_VpdOIZEWXpw0EB8w-8P_ZdeQP_Ff4JgvEE1gP4wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a unit at Mini Mall Storage, and I couldn’t be more pleased with the service. The facility is clean, secure, and well-maintained. Sumeer was very friendly and explained everything clearly during the rental process. Access hours are convenient, and I feel confident that my belongings are safe. Highly recommend this place to anyone needing short- or long-term storage!",
"date": "2025-07-02T17:23:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mayur Desai,
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with Mini Mall Storage. It's great to know that you found our facility clean, secure, and well-maintained. We're also pleased to hear that Sumeer provided you with excellent service and clear explanations during the rental process. Your recommendation means a lot to us, and we're glad that our access hours and security measures have given you peace of mind. If you ever need storage again, we would be more than happy to assist you. Best regards!",
"replyDate": "2025-07-29T05:57:30.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1e1fd20d-8fec-43e2-815c-5e7b814ee343",
"author": "Brenda Bamford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEhB-fYTvqrOeZtBWDXU8EkacPau0tb98zFhAImZ_5_r11lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had storage here for over a year. Easy access and great staff, if they don’t have the answer they find someone who does. I recommend them to anyone who needs storage.",
"date": "2025-05-17T13:21:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brenda, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T05:57:30.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "27d6dddb-735c-444b-b54e-2f4a72749683",
"author": "Kaitlin Fehr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXR5oaG4OY6vv9I8U0tA9ymWc9qMlm0SVYaVq7bXJvQl5ODpPXN=s64-c-rp-mo-br100",
"rating": 4,
"text": "Setup was a little bit of a pain, but Angela quickly got it sorted and she was very accommodating. Super appreciative of her quick responses and help!",
"date": "2025-03-28T23:25:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kaitlin, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T05:57:30.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "ac76f804-dd3a-48a4-af0f-bfdd2a8e56c3",
"author": "Patel Bhavya",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI4uA5qVeA2Yovnl9XU6oGTzutuNSxnSy6zYQPQQTVveTPWdE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I rented a storage from this facility and the renting process was too smooth and easy.\n\nThe manager is so responsive and polite.\n\nAll in all best option for renting garage and storage .",
"date": "2025-03-15T21:57:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Patel, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-29T05:57:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ea4687b-8e57-4508-a36a-4531942d044b",
"author": "Anna Elias",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ3MEGHUHkqYcAAUns8797ZWKJ0CjqYeQyUBA3ixIJoOGQgmPCcw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Angela, is amazing. She held on for almost a week while waiting to get paid and then getting. But once we were ready she was more than happy us immediately . Thank you",
"date": "2025-01-30T22:23:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Anna, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-29T05:57:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1eaa7b8c-0aae-434e-a394-e4b0ec8534fe",
"author": "Brian McGovern",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLn1Uxk3tZgb6o9LAq1S_U8Vy1yzkNyU4QyD5zlZ5AEmx3Dwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is great! Clear instructions and always a quick reply if I had any questions. Will use again if I need.",
"date": "2024-12-10T20:11:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Brian, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T05:57:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "15ab8053-74b0-4a74-a6d1-3cfff991ca5c",
"author": "kristena flett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSTSO8ARuDhXiSUk1CwO0Zq9pfsF5gE3RpEWEJonh3Usj-adFb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great prices, love that they have their own insurance for there storage units. And so greatful for them to walk me threw on how to run the gates and lock.",
"date": "2024-07-12T21:45:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello kristena, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T05:57:31.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "400dfaef-8c09-4a2f-9814-a491b107c5b3",
"author": "Kent t Sicotte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxwrzaEREIm51U3KyYY7zvTyh5O4CQJhg00Y9q-0a_Fb8zLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly people nice to deal with would recommend it to anyone",
"date": "2024-01-22T21:59:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kent, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2024-06-29T05:57:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c1a5ef54-3571-4e68-a54b-bd4c286c2bd6",
"author": "Marc Ruel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVssJ9vP4UmLbTFWIyg8637D__5FGBVcoFUOM0yz4apEB8T1fU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, and reasonable rates. I had to make a series of goofy changes, and their reps were super easy to work with.",
"date": "2023-09-21T21:42:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marc, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-29T05:57:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f3504519-cf0f-46b0-ba98-9255ce884eea",
"author": "Krishin Hockridge",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUUaeENxZZ3PBxcYZb3OBcsRrRX9mM6qJW78c4UyTzEztm01o-bg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mini Mall Storage is a great place to store things short or long term. The units are clean and updated. Judie from Mini Mall has been really helpful",
"date": "2023-09-01T17:36:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Krishin, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2024-06-29T05:57:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "aa737f1a-5533-4512-87c5-a7da803f5e08",
"author": "Brad Paul",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZCRvOGRpggfTKG3FVFcPba0nFrndfj6jyOz6ozlrIElA21Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Judie has been incredibly helpful through all aspects of my rental experience, and made it a point to contact me and ask if I had any concerns. Five star, for sure.",
"date": "2023-08-09T22:48:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Brad, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! Sincerely, Minimall",
"replyDate": "2024-06-29T05:57:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e65714cc-77e6-436e-85f0-c7bde6e69996",
"author": "Edlaine Hamill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvwmHVj5QRzhoDmSv0CeN4S9QyOAEA8w5K_he5gMM5jYCs9A=s64-c-rp-mo-br100",
"rating": 4,
"text": "My experience with Mini Mall and Judy Post has been excellent. I have spoken to her a few times about various issues and have always been happy with results. They keep the grounds neat and tidy as well.",
"date": "2023-08-09T22:10:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Edlaine, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2024-06-29T05:57:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4fffa398-f01e-442c-9430-53b83f2a8486",
"author": "Toolman 57",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjGGGP2AuSfWyiWSNQYmABWTBlkYIZzrxfrHpCicq5YCOucQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Judie was very friendly, helpful and efficient with getting me set up with a storage unit answering all my questions!",
"date": "2023-06-29T18:39:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Toolman, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T05:57:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "52723700-c050-4ba5-96d8-97779a48b915",
"author": "Tammy Jensen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYkBerUPz5QcSH7wwLoiWmgoBhMLWBQ5gkJNOAMYbyI-juHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Judie from mini mall storage has been awesome to work with found me a unit on Chaplin Street highly recommend her Thanks again Judie",
"date": "2023-05-05T23:08:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings tammy, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2023-06-29T05:57:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4c495be-eace-458c-9564-0ce2d8e67310",
"author": "bobby gonzales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLb517k8JpZ3jCgkB9_gdKOBDuYTGl-aW1pLLsrbGgaR5PbOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's been more than a year since I used mini-mall storage, and it has been a great experience. From the very beginning and transferring location, Arlene is the most outstanding and helpful in all aspects of customer service. Arlene is knowledgeable and has exceeded my expectations. This storage has proven its safety and maintained very well with its staff.. highly recommended and look for arlene for assistance",
"date": "2023-04-18T17:29:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi bobby, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2023-06-29T05:57:31.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "dfb851db-ad1d-4005-b863-1bc5cdd77866",
"author": "ajay bhaliya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnzGx8liFO5OlMXsjXbeQ1g5g-NIPMuF8H8-pOXiyfoHcIVg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Judie was super friendly and walked me thru entire process of getting my appointment to see if i was ok with the storage i wanted to rent. She was clear with all the instruction and information she gave me was update and all understandable. Really happy with the service.",
"date": "2023-02-24T23:04:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Ajay. We appreciate your review, and our team will be delighted to hear your feedback!",
"replyDate": "2023-06-29T05:57:31.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "de40ab96-0e9d-4657-90cb-bd8bd82a6d97",
"author": "Claire Forsyth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8DXcdkBb3dCvzmLBPijWE3nYZ99_pBQviAuymuGx7Jo46UA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my first time renting a storage unit and Judie and Arlene have been very helpful in providing information and assistance in a quick and professional manner.",
"date": "2023-02-13T21:03:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Claire, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T05:57:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2de69b55-0d6a-4f63-a507-fd0f4fd27f5b",
"author": "Rick Millar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtaB71vLJCU38ahxfhoWB69QHWlYDRVwRxHHcVc3Xscmp5tg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to change payments method Arlene was very helpful",
"date": "2023-02-03T18:05:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rick, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2023-06-29T05:57:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "34293b28-213a-4221-bb07-378d6c22e0e7",
"author": "brigida abrera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKj_VU-eU017H44O7d-tcHa0sbZKoNfs5s_M8y_RvpSnIgew=s64-c-rp-mo-br100",
"rating": 5,
"text": "the service esp the staff is so awesome.\narlene, judie and Mc are the best, they are always willing to help for all that i need.the storage is safe and clean one too.the best storage ever...please support them....\nthank you mini mall storage!",
"date": "2023-02-03T16:44:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "brigida, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2023-06-29T05:57:31.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "60d6d93a-e350-4310-a766-0a64c9cac3fb",
"author": "Pat Olmsted",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtCJq_xiSDKQMlgGx3MVwHA2euRDUMIW6H6cwga7ni4Phv1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff",
"date": "2022-04-14T17:47:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pat Olmsted, thanks for your praise and kind comments about our team.",
"replyDate": "2022-06-29T05:57:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}