{ "summary": { "average": 4.1, "total": 38, "distribution": { "1": 5, "2": 1, "3": 1, "4": 8, "5": 23 } }, "reviews": [ { "id": "b8431d55-c0c2-4b07-8c4f-31c4cfa715e5", "author": "Mats Ege", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHDf54THr8ORY0qCDq_COrqOp-pGdLmxdCbeGFF3woUgW6vQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great service and good people.", "date": "2026-03-18T23:13:48.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "273fe59b-6d52-473f-bba8-6fb0d63587de", "author": "Terry Ward", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1NH-QPFS3xHgNbtmkRpARbJ-Nz_z_GqxdM996aXZfQICQMA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-30T15:29:51.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c1c009c1-3c3f-418b-af9e-f68f9ff67083", "author": "Lauren Malone", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlEQUVVLCOdOmsVHlC8DmF-JvMgUZYX2D913Hg1m0PXhsoxiE=s64-c-rp-mo-br100", "rating": 5, "text": "Super friendly, super easy, super cheap. Clean and secure. What more can you ask for? (Spoiler warning: you can ask for Sam. He's great 😊👍🏽)", "date": "2025-07-24T22:32:30.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "3cf51ac2-6d98-4f68-b3e5-50f36f80b721", "author": "Dawn Morgan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWb5IZdU3GEPyQLlb8eVH6pV_YFfgNKb8UQ_ASiMN-bYFq8ILfa=s64-c-rp-mo-br100", "rating": 5, "text": "Great service, great storage, 24/7 access, makes good, honest reviews... Thanks to the team for meeting my needs and more!", "date": "2025-06-27T05:19:47.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "af370e30-ce73-4da0-b9f6-894cc8c72d91", "author": "Bryan Miller", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkRBYm0hqfE8xKxbwUdEdqOb-at2vt11M7dYb25qXB6sa5nw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-08-20T18:22:17.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c49952da-86db-4ff7-b6a0-9f95e7d45a80", "author": "Jeana Gregory", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH8cNsFE0qPxCDgalO-ziffavhYXdQf8VfHH7SpT4wafFg5dlEqw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Good price for unit. Also close to where I hope to be moving", "date": "2022-05-27T20:40:48.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "1d41ff3f-9436-40cd-a0f3-1cd59ec8efd4", "author": "Carla Defellipo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKN4v3ng2kxzqc6JiCA5jniSsyO36I6hXuJGmEmpBMp_o3H6w=s64-c-rp-mo-br100", "rating": 5, "text": "The best customer service experience in town. Always there to answer your questions. Thank you.", "date": "2022-03-08T14:45:00.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d50b70e2-626e-4514-8666-eec9b1c773b3", "author": "mindy Taylor", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOFLJjXXJu-eA0G93Hs_M-3utU-qJPvjtyRvRcnbs_Yv1BCdMB=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2022-01-05T14:19:22.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8f612e35-3be3-48a5-a8f1-d58c1a98ec46", "author": "James Camron", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgPU0sbpgCbu0AEqZ4LpWvZ7-3PNjTXUPBEz7jX1F4527weA=s64-c-rp-mo-br100", "rating": 5, "text": "Great facility with easy access. Always clean and secure. The use of the free truck for move-in is great. Very convenient.", "date": "2020-10-16T13:51:28.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive" }, { "id": "f02a91ed-3c82-4f4f-ad0a-06c64bcdbe3e", "author": "C Campos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9abIRYEVioPWl362gqUjmECSz8R_7OAytlvOC_usJjWakUQ=s64-c-rp-mo-br100", "rating": 5, "text": "We needed to rent a couple units last minute and they had great availability. The process of using/renting this self storage is so easy! We feel that our belongings are secure and it’s always nice to support local businesses. We recommend them.", "date": "2020-09-14T17:34:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "5e2b82e0-7dec-485e-bc1c-c945b7c8ec95", "author": "Damien Buchanan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwKoUWG79t0DE67tcSYWvrriVwtaiaBuXaaE_Wx_JJymwAvg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-03-17T01:10:52.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "019c42d6-f2e9-41e3-b031-0eecd613de04", "author": "Darla Zorn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdCSyZUSyXpZgID_OlbISFyw_HoHW_FMqnTYCDrJOc1XjF_8A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great facility close to ETSU campus. Reasonable rates. Perfect for storage for ETSU students over summer months or for dorm overflow or seasonal items needed during the school year.", "date": "2019-10-09T01:36:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "5f7ba51a-337d-4b86-88fa-7b99ab2b225e", "author": "Brandon Porter", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm8mP7qaaxLqO9o5l_hJRNR7vhgjeSaap9G6UBT-qO1Arl7BRz=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-03-23T19:08:34.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7bf6066b-d728-4e95-aa6e-23f8ff64d0d2", "author": "Glen H", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW071jIwFPiTEeqiVIOUl0rbgExCvglTMinp9ctuxOQOqgmydS7OA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Perfection in every way !", "date": "2019-02-18T22:02:41.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "34ba2cb0-8849-4b85-9710-5d4abd686b3f", "author": "Sandra Hagen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZXISulUxLFzTL4FJYihFKF5x3JW_-pZlO-C_mLgTwPBXeJ9A=s64-c-rp-mo-br100", "rating": 5, "text": "24 hour self storage is the best. I just vacated a unit that I’d had for 5+ Years and all my belongings were unharmed (with just a few cobwebs that were easy to wipe off). The code system and drive-up access is great. The payment system is easy, and I never had any issues with being overcharged. It also feels very protected and safe. Thanks for running a good, local operation!", "date": "2018-11-19T14:36:42.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "access", "security" ], "sentiment": "positive" }, { "id": "a8a340e8-8075-4ef4-8acf-eb33fdf952ac", "author": "Dan Chess", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnzTsOZCOtYPKwjrG0jEqhiw4YSlE-s1E4AI5ofxVo10xdNC7R=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2018-10-10T03:02:49.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3288ce18-e240-46ce-bd4c-9b274d4ac3ad", "author": "Mark Young", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2i44Bw12Kp1uHAlAJorSblTJ0g7tviC_IHE7ShhlL1BiEvNmPNA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2018-07-02T01:41:28.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d9f2e9d4-620b-46c3-a938-bf6a67c20919", "author": "Kermit Ruehle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7Iz2ry2MV1dg5S7HrdtWTNHfwI3uCz2Y28H3KsfkO93QIxA=s64-c-rp-mo-br100", "rating": 5, "text": "EXCELLENT CLEAN SECURE Facility and AWESOME SAUCE Service. MAGGIE IS FRIENDLY AND HELP FULL!!!!", "date": "2018-06-23T02:41:05.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "59c81f19-ddd9-428a-9fc5-caab6c84a94b", "author": "Jennifer Dorsett", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfW_PpM1nRVez2H7Czimbn7I15jI7QAdbOWhzySnuIuvlo9GYXnw=s64-c-rp-mo-br100", "rating": 5, "text": "I live in Nashville and my son is a student at ETSU. Instead of hauling all his stuff home I decided to store it for the few months he would be home for the summer. I called and spoke with Rita. Rita was wonderful. I was able to complete the contract through email and payment by phone. It was such an easy process. Such an awesome company to do business with. So grateful to them and their family owned business. Truly exceptional experience. Highly recommend using them for any of your storage needs.", "date": "2018-04-08T00:19:48.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "63321f71-d88b-40ee-91fa-1d62f52c4946", "author": "Denise Crane", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNx5V8gjiiPTxl1VL2WTdK6hSwxrq1XyEIxaI5w9tAtYVtdIK9Kw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Friendly, cost effective", "date": "2018-02-12T19:43:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "180520b8-308c-423e-8bd4-8b5f26431ae2", "author": "Hallie Dukes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzjtCMckXLIXk5gw8EKGtwunWsqpeHnDoSFSLZjItoMxe8RaEnQA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2018-01-29T04:24:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6d18bd69-bca2-4b6d-bad6-4c915855dbf3", "author": "Tammy H", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKchigKYHp-VLfdBlverj26tjKvzj0mVXfQLWOxUKyK8VZq=s64-c-rp-mo-br100", "rating": 5, "text": "We rented with the Buffalo St location, and we’re very pleased with the service. We needed to set up after hours, and after having a terrible time trying to get a local Erwin place to call us back, we decided to go with this company. The set up was over the phone and couldn’t have been easier. The woman helping us was very nice and walked us through it step by step. We were only there a month, and had no trouble ending our service and moving out. We would definitely use them again in the future if needed!", "date": "2018-01-04T19:19:35.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "3a23f3c2-0f8e-4d01-9522-b2bfd3cd7515", "author": "Cristina Brittin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzXdiUs_h3f6SE1EHTTH5h5_RaFlndXzJ6irgodDrc5H8jxLLZ=s64-c-rp-mo-br100", "rating": 5, "text": "Loved working with these people, very nice and helpful. Storage was clean and secure. Would definitely rent from there again. Great job!!", "date": "2017-12-15T20:35:42.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "ba536823-840a-42e0-902f-39b1f05501e4", "author": "Vincent Anthony", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxLeYFpUG98U1gYIiAd-lFvoRoc0BbMMtCRI6EWtcNFHO9765X=s64-c-rp-mo-br100", "rating": 5, "text": "I had unit for over 4 years. And they did their best to work with you when you needed it very safe to store and Magee was always on top of her game I would recommend the storage company to everyone. Who knows maybe because the city has showed me so much love I might just return to open up bigger and better entertainment facility and I would for sure use 24 hour storage if I need their service ! Thanks Magee great work and thanks Johnson City ! V", "date": "2017-10-19T14:13:44.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "b100b7b6-d4d4-4d04-945f-be04112a98e1", "author": "Hannah Quewea", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQP8bd6qrIJZiiRfrtfLJYD0kjzBuhVYkwUXMLAh14AGWQNeypYA=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2017-10-15T12:52:35.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "82a66468-b755-4384-96e7-086527638bcc", "author": "Sheila Bradshaw", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISdlUorVZa7_JIb2pPKo2Dnxq2-VLh3S8Fd4yXF54tf1TwvQ=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "I have had my things in storage at the Buffalo St storage for about 2 1/2 yrs. I have never had any problems with break in or damage in either of my units. The staff was very helpful every time I called and I would highly recommend them! Thank you to the staff at 24 Hour Self Storage on Buffalo St for keeping my things safe! If I ever need my things stored again...I will be back!\nThank you,\nSheila Bradshaw", "date": "2017-07-05T13:53:36.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "5df1c683-5574-4d20-bf5f-ea97f1c878f0", "author": "june Wagner", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrgopZky0xgB8Gbz3Wmy7tBxwmnEwrAIOR5-mEMlnDmimq8WzuFA=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "For some unknown reason it wouldn't take my code, but other then that it was a good safe place to store your things. I'd do it again.", "date": "2017-06-18T14:40:18.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "39c856e1-79c4-4f81-b4e0-38ca1d4cc8da", "author": "Adam Honeycutt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU75Brjrrx0eqXCCfP_YlglGO6stochZ5VqCnlvm8yynhIYprAx=s64-c-rp-mo-br100", "rating": 5, "text": "For me the location was the reason I choose 24 Hour Storage, but it is easy to get a U-Haul in and out, and the staff is even easier to work with. I would recommend this place to anyone.", "date": "2017-06-02T23:49:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bc30dd86-ff07-4c5c-baae-76140bff3685", "author": "Peter Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1u9TkHo2lZ6WubJdBrEDiViCbFPyMi1Lq4SYuCr8bYnYuvLH2=s64-c-rp-mo-br100", "rating": 5, "text": "24 Hour Self Storage was the most professional and reliable storage company that I have ever encountered. From the friendly workers to the easy payment plan and the organization or the storage units themselves. If ever I need a self storage unit in the future I know no other company will compare to 24 Hour Self Storage. Thank you for the experience", "date": "2017-05-03T22:29:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "cc4d6da0-83ba-4f93-8727-2cc90889ba62", "author": "Chip Bolton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwAR8ubVo3Uie1249gHxtZ95rWK3SAncE0Z8Dgfvm1teF0sA=s64-c-rp-mo-br100", "rating": 5, "text": "Convenient and accessible. Would definitely Recommend", "date": "2017-04-17T18:17:50.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "17325977-add4-4f92-8968-68bca35da3fd", "author": "Gary Whitney", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-PrMGGR7NWoGb4BZX0b1xWNmkpsuSTPpqyZpMMbeRap6W97hhIg=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Decent price and good service", "date": "2017-02-10T16:22:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" } ] }