{
"summary": {
"average": 5,
"total": 251,
"distribution": {
"1": 0,
"2": 2,
"3": 1,
"4": 4,
"5": 244
}
},
"reviews": [
{
"id": "26accc60-042a-4c62-a21c-021abac6f59c",
"author": "Restoprosofnortherntwincities Wayzata",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIljJvdtjluGmTm6FwO6mZFCrv7_AA_SiSRranJfSIB6nPJQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is always so helpful!",
"date": "2026-06-19T21:01:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for sharing your experience! We're thrilled to hear that our team is always so helpful during your visits. Your feedback encourages our team to continue delivering exceptional service. We look forward to welcoming you back soon.
",
"replyDate": "2026-06-22T22:01:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ae35c96-c722-4ddc-aa64-6281ee0c5371",
"author": "David Denniston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXECrxOrJYXOs5kZF9TGfJJbzvYUa5YShf4FtCMzfnWkcHrcIE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good acquisition by Mini Mall. Even better that they were able to retain Jack as his customer service is top tier",
"date": "2026-06-05T23:16:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-09T22:01:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc1c7f04-a4af-4733-960e-dda2b98420ee",
"author": "Vaughan Schaub",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZGBYS8Se46DQjc8uKBKOr5IGRKQ20VE4OOUbhgQGkAFy5Aw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a great facility Security is top notch. I worked with Jack. He was attentive, responsive and very accommodating. Great place.",
"date": "2026-05-19T01:57:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Vaughan,
Thank you for your wonderful review! I'm delighted to hear that our facility and the security met your expectations and that Jack provided you with attentive and accommodating service. Your feedback is invaluable in helping us maintain high standards.
We look forward to welcoming you back again soon!
",
"replyDate": "2026-05-23T22:01:08.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a6e58a42-cffb-49cf-a588-90ec5e8632be",
"author": "Annie Robertson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzqrBrb94m-0q8bU1E0rcu_fXIiaYAwGECN2wgM-UWVAGXvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is the best. He is the reason I decided to rent a storage unit. Clean facility, great service, convenient location!",
"date": "2026-05-05T01:26:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Annie,
Thank you so much for your wonderful review! We're thrilled to hear that Jack made such a positive impact on your decision to rent a storage unit, and that you appreciate our clean facility, great service, and convenient location. Your feedback motivates us to maintain our high standards. We look forward to serving you again soon!
",
"replyDate": "2026-05-23T22:01:08.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "40704d7b-3ab8-4cb8-b9de-18e75daa89a4",
"author": "Dean Lohmann",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF_BSOk0zsxirxA0Gv2T2ODan1HQFM5NW-2Xfmi0iaTjqwePKaqw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage lot for my boat. Convenient to Lake Minnetonka, safe storage and well maintained. Jack has always been so helpful for the renting process. Happy customer.",
"date": "2026-05-04T22:39:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dean,
Thank you for sharing your positive experience with us! We're delighted to hear that you find our storage lot convenient and well-maintained, and that Jack has been helpful. Your feedback is invaluable in helping us maintain high standards, and we look forward to continuing to serve you.
",
"replyDate": "2026-05-23T22:01:08.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7dd4c2bd-04b2-40aa-a91c-14820160321a",
"author": "Morgan Widuch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxXFavgCUYhShNE5rlUOVPudykX2SC22K-RDqBcSI5_bMx7oY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack was awesome! Super friendly and knowledgeable, and made sure to get us set up with the storage unit that best fit our needs. Really great communicator and we also appreciate that the facility is super clean!",
"date": "2026-05-04T16:04:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Morgan,
Thank you for sharing your experience! We're thrilled to hear that Jack provided you with exceptional service and helped you find the perfect storage unit. It's great to know you appreciated his communication skills and our clean facility. Your feedback motivates us to keep delivering outstanding service. We look forward to welcoming you back in the future!
",
"replyDate": "2026-05-23T22:01:08.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "cd24456f-45db-4682-b943-1542c5dccd78",
"author": "Martha Long",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLR_O6hl5ya0hRGWGxNBLeFGSY76-2qnnd20njZPoHFMZyjtI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-21T02:54:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-04-23T22:01:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40cf8090-767e-49f6-b09c-33a4ad16de5e",
"author": "Audrey Fresh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMctIb3tUjXeMe2NBJ4lFzOfuqoxbyE66dw9b6malk5F6lqLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack helped me rent 4 units in a hurry. Everything is well lit, clean, and secure. I’m a happy tenant. Thanks for all his help every time I need it.",
"date": "2026-04-17T15:51:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Audrey! I'm delighted to hear that Jack was able to assist you in renting your storage units and that you find the facilities well-lit, clean, and secure. Your feedback is invaluable in helping us maintain our high standards. We're thrilled to have you as a happy tenant and look forward to continuing to support your needs.
",
"replyDate": "2026-04-23T22:01:08.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "683ecce5-dfbc-49d4-9b70-31cf38976eba",
"author": "Kevin Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhHz-uauaO0sO1O6H22xc3hzNi5ticIE-VIP8YqE-HXmPzCII_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack has and continues to provide exceptional customer service. He has really shone through the recent acquisitions and new software billing issues that surfaced with the cutover transition.",
"date": "2026-04-11T18:00:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kevin,
Thank you for your fantastic review.. Your feedback helps us maintain high standards and motivates our team to continue providing excellent service.
We look forward to serving you again soon!
",
"replyDate": "2026-04-23T22:01:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e8e8c06-badb-48fc-a1d2-2b29104d975d",
"author": "Ian Carlson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6X8H2WSaUmowC9xW1K4c_f1UjtLPUnwpP1mfekjiCpVs-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-18T15:00:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-03-23T22:01:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63f4aeed-dba6-4a88-b19a-c4e51a2ee37f",
"author": "Karen palmer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLP3rtBV86JP2vA0chSESXBXk6gdUaaNfMDIPimBO7S8XLUSnpT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack has been excellent to work with. Very helpful and we look forward to using Mini\nMail Storage soon for our RV storage.",
"date": "2026-03-07T23:05:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Karen,
Thank you for your wonderful feedback! We are thrilled to hear that Jack provided excellent service and that you're considering Mini Mall Storage for your RV storage needs. We look forward to serving you again soon.
",
"replyDate": "2026-03-23T22:01:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92fe9f17-d1fb-4a2e-a11b-331719cf10ca",
"author": "mcovertj",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKAByKYct5ZfCFkO7vhpx_quGqbJGhjpQ0YyOm8f8S8_eIiNBf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Once again...Jack handled my needs brilliantly!\nThank you Jack!",
"date": "2026-03-06T21:15:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! Your kind words motivate our team to keep delivering excellent service.
We look forward to your next visit!
",
"replyDate": "2026-03-23T22:01:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3f9e59c-2239-4fb4-9d80-eaae00e2dce9",
"author": "MN RVers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWgJ4tZ6ID3whhzQoSAgoiaYI8lTJ9XR-cUPGk9VcZQjjCIhEp=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We have stored our Rv here for years. You can’t go wrong. Customer service is top notch.\n\nChange of ownership and facility name but still the great team to help you with everything.\n\nJust an update - these folks do a wonderful job at filling all your requirements for storage. They’re our “go to” when we need to find storage. Can you give more than 5 stars!\n\nJack and the gang at MiniMall storage in Long Lake go above and beyond! We love it. Personal service at its best. You can count on them for the best service.",
"date": "2026-02-25T22:32:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you Kevin!",
"replyDate": "2021-06-23T22:01:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4046b645-0757-4029-a662-45df4d492767",
"author": "Bryan Mossberger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOHNx762bcDeTaTIRRWWUMehgDmlx6O4CFs_cwONqbqQ7fzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike was super awesome and very helpful!",
"date": "2026-02-05T23:05:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bryan, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-02-23T22:01:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "223067ba-8e82-4c14-8a52-97372efb7216",
"author": "180cv3 220",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKn7bXQKQhEu_x5yB7uXhdnmLYJX1X1fX0DfYx696jD-nb7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service",
"date": "2026-01-26T01:21:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Mini Mall Storage in Orono. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-23T22:01:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6be8d222-2959-41df-a3a8-ff2abed35467",
"author": "Barbara Voorhees",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0A1ElP4JnDOnUGTdBrLD8YtkgCJKiknjycBY3aAyuhr5KbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Since Day 1, Jack had been the go to guy with all the knowledge and answers. Always there, smile on his face and ready to help you. Thanks, Jack for your years of commitment to your clients. Job well done!",
"date": "2026-01-24T16:52:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Barbara, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-02-23T22:01:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cb2570f-a9f7-4add-b762-a1ee07858ba4",
"author": "Matt Kinder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZoh1FMgCcT4OrTzWX6TkSTzjuSNs1PozFXxjz7G3fJ-7wIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding staff helped me select the most appropriate storage unit solution. Tracy and Jack are amazing!",
"date": "2025-12-31T18:44:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Matt! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-01-23T22:01:08.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7ca88ead-4418-48a9-82cd-3fe3978bf6b7",
"author": "Dick Raiche",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWO5Hnc4n-iumwkX7PNChR2s00uQ5q26WVxcRszyCQKUKFSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "A shout out to Tracy at Orono.\nVery professional and knowledgeable..she found exactly what I needed.",
"date": "2025-12-22T22:30:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dick! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-12-23T22:01:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db6acb64-fd1a-4104-a241-81e20adc3531",
"author": "Brennan Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjR8E-QJOh7Zj1GSdvZCt_E-8I7Y3GshpDkDvr8ZRgZWfxXMAf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracy was great!! Nice clean storage, great truck height loading dock.",
"date": "2025-12-16T17:38:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brennan, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-23T22:01:08.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "95034c1b-b16f-4781-8f1a-d3e58a893199",
"author": "Andy Fox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLAbjrfNARo4irl5HNWeOCvskLWjLJ4EQhdidpY5Mza2tpzD0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a last-minute storage need and Tracy helped me out tremendously. The process was seamless and the facility is top notch. I would highly recommend!",
"date": "2025-12-03T15:08:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Andy! We're thrilled to hear that you had a great experience at Mini Mall Storage in Orono. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-12-23T22:01:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "acec87e4-2749-4ebe-a7f6-64730c9a999d",
"author": "ryan leddy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKi1gwjSxt0j6PRKfYbtWgJvGMCasxFjhCrMDGnt5uiuD5-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack, the manager is the very best to work with! Beyond friendly and willing to help in any way possible. The facility is very clean and Jack runs it well. If you ever want to speak to the regional manager for any reason, good luck. She ignored my request to speak to her twice. Jack is your guy",
"date": "2025-11-23T00:34:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ryan, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-12-23T22:01:34.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ea385f7f-94e3-449b-9155-461a3d13e232",
"author": "Nick Stolpman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf1d8OITS4LPWbTjvlbnoAsgura94GYRfZQ1vMKU5uwk54Wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent option to store a boat. Long access hours and ample space to get a boat in and out. Customer service from Tracy and Jack was top notch!",
"date": "2025-11-06T20:34:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Nick! We're glad you had a great experience. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-11-23T22:01:34.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "dea39fae-1bc8-43ab-8b2a-be06e5f6edb8",
"author": "Chad Higgins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA3Y2jo7rTuHujh61ZRyfW87hmClsSZj5qaT0TDqLLb5eeRA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was one of the first tenants here and it has always been an easy and smooth relationship. I felt my items were always secure and in good hands. Jack and Tracy always take care of my needs. I have moved various spaces and storage units and it’s always been an easy process! I highly recommend this location!",
"date": "2025-11-05T18:16:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Chad, we really appreciate it!",
"replyDate": "2023-06-23T22:01:34.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "29ba7db6-aa9d-48b6-97fc-93dc353eea69",
"author": "Saleh Hamshari",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqWgQsHuWNYkIiOq4D9cuR6Zz1GUYYfSj-gxWXj5e2rOkieDk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracy and Jack are the best ever!",
"date": "2025-10-29T19:37:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Saleh, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-23T22:01:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a0534ac-37b0-4b00-92f4-7131ab8974cb",
"author": "M Huff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh9HUF3fhAD9Mbyip2OC-at67pENn5D9jTJAPZ4iLuWRMmwF8=s64-c-rp-mo-br100",
"rating": 5,
"text": "With the change of ownership I needed extra help to update my account at Mini Mall Orono. Tracy was so helpful, quick to respond and got the issues worked out. Thank you Tracy!!",
"date": "2025-10-21T22:44:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-23T22:01:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a001cd75-9d20-482f-9f1f-708ead3bb83e",
"author": "Casey Paulsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJe7dSTAlCy3m3zvxtLDCzxmsgm9IRMWuczTbBOyibqSyt_1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracy was fantastic. Extremely easy process. Thank you!",
"date": "2025-10-14T16:09:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Casey, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-10-23T22:01:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "951b22be-7709-4398-acdb-a3ec1f9754ad",
"author": "Jose Fulco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIdtLwdgeRW4XlfLAWmBYx2GpJ33ia7WM4B2HP9RqjOxlrTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very well maintained facility with competitive pricing",
"date": "2025-09-03T23:11:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Jose!",
"replyDate": "2025-09-23T22:01:34.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cba147a2-6efe-40ed-bb6e-8422eb687dae",
"author": "Scott Winton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKE2n597Q61BIML218aQRpUOj5OKPzfPuumxJMu5MOcnua3OA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracy at Metro storage in Long Lake was a pleasure to work with! The facility is clean, well organized and close to our home. It was a perfect place for our temporary storage needs.\nThank you,\nScott",
"date": "2025-09-03T15:18:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tracy is great! Thank you for the kind words Scott, we really appreciate it!!",
"replyDate": "2025-09-23T22:01:34.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "fcba45c4-72fa-4364-8eaa-33487cbce642",
"author": "john clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9z-sSQ592pwcWi1PYfqEqVHv0dWUMwMu64tDdXKHu5Ysrww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack does a great job keeping the place clean and organized",
"date": "2025-09-01T17:27:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you John!",
"replyDate": "2024-06-23T22:01:34.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0a0b2232-7135-42a0-ac41-4f934bc4c5fe",
"author": "Jill Daniels",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYaSldeU_xsDph9PI3_gJAlx3q0tuLFJPpwNjrqAAiW1rDUXsn=s64-c-rp-mo-br100",
"rating": 4,
"text": "Jack was great. Showed me around. Let me see available units. And paperwork couldn’t have been easier. Would I have liked a better deal—of course. Yet I know he’s constrained in that regard. You have a good employee.",
"date": "2025-08-29T23:51:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for storing with us and thank you for the kind words Jill!",
"replyDate": "2025-09-23T22:01:34.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e46727de-38e8-4af2-8ad9-8ce3886a73be",
"author": "Jennifer Hasse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXPzgS74NtjiHBjp_swzf09kf0hmi21HgFPRGOEYoAXvgqnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-08-29T20:03:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jennifer, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-09-23T22:01:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9e045f2-3aa1-4ee6-a2c4-fe1dc60e7920",
"author": "Scott Holgate",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKT-W-_D28HHf0SHPjCnUeGY8uAwKZFkDotrTSG6mpOOsBqw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service and super clean and nice facility.",
"date": "2025-08-29T19:16:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Scott!",
"replyDate": "2025-09-23T22:01:34.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7640c227-d4ba-4f98-94e3-c974a3ee5c40",
"author": "yeahtons2",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3QcQLU_sCWl9ghWle7L3r-h3JRgYVquNozEJfXxXDAhaRPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great. Keypad access. Looks new/clean. Only drawback for me at this time is that it’s not 24/7 access. 6am-9pm only. But other than that it’s great!",
"date": "2025-08-26T15:59:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us and for taking the time to leave a review! We're glad to hear you found the facility clean and appreciated the keypad access. We understand that limited access hours may not work perfectly for everyone, and we truly value your feedback on that. If anything changes or if we can assist you in any way, don’t hesitate to reach out. Thanks again for choosing us!",
"replyDate": "2025-09-23T22:01:34.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "fa010deb-9215-4374-836d-19f5c8e418dc",
"author": "Holly Broman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxqfKk7_DsFZ9NnhwyeclC977Xujjc-fI3ZEar21FOerLz3Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2025-08-25T21:01:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Holly!",
"replyDate": "2025-09-23T22:01:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd375314-6a36-449f-9b5d-9673f95cc23b",
"author": "Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmu7bgvCPD4FuS_Yn1WP5uYfAlbUEThSwGdeB5_jJMkQXSYHKFIg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Looked at many storage units online before coming here. It's close to my home, but the decision was easy once I saw all the great reviews and when entering was greeted by Brandon. Super easy process and Brandon was GREAT! Showed me around this super clean facility and rented on the spot. Look no further, if you want a nice clean facility with great staff!",
"date": "2025-08-11T19:55:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us and thank you for the kind words Scott, we really appreciate it!!",
"replyDate": "2025-08-23T22:01:34.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5cddc169-18a7-45ff-8a68-979d2b47da75",
"author": "Dieter de Cuba",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVA_G99byZKJsilfFQCERmH37BnQtlUoKWRpZCsVKb5fFOki-nW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and very knowledgeable",
"date": "2025-07-28T21:39:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you!",
"replyDate": "2025-08-23T22:01:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e817d0e-b33e-46df-a7b9-b6c8863ad392",
"author": "Douglas Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUK-nM3mFPskWAAGVFjC6QdmjOfyMYd6KtIG42lbUUD22ktZ90=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "These guys are great. Very attentive and helpful. Rented there many times and always come back.",
"date": "2025-06-20T22:27:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for renting with us many times Douglas, we truly appreciate it!!",
"replyDate": "2023-06-23T22:01:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d838988d-2bab-4ddf-a7af-57b1b6bd5e04",
"author": "Matthew DiLeonardo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDj4zFTOj0JMX-cQNJGQXirjT72HPX4qCOxpMWtYwGVVQQpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack provided great customer service.",
"date": "2025-06-13T10:28:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for the kind words Matthew!",
"replyDate": "2025-06-23T22:01:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13a6c792-aa5c-4b88-bec8-7a933df511a8",
"author": "Trygve Bjorgen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSJndsv9hO_UylFTqiVg9eQng7uwgvV9vySbKjMi_PAav-Bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been using this place for 4 years for business and it is the best experience I’ve ever had. Super friendly and easy to work with. Jack is the best!",
"date": "2025-06-12T15:04:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for trusting us with your business for the past 4 years! We pride ourselves on providing a top-notch experience and it means the world to us that you've had the best experience with us. We'll be sure to pass along your kind words to Jack!",
"replyDate": "2025-06-23T22:01:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd28fa4b-857b-4b0a-a74d-54dfa9e17dd8",
"author": "Ed Vogel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIUltt-ZT8-689kscCXRrEM2-OtzzcnRaUL1LeUE-965IHu24v=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack is always very friendly and helpful",
"date": "2025-06-09T16:02:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ed, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2024-06-23T22:02:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1a6c8f53-e4fe-4dca-b3a4-eeae924655db",
"author": "Northwdsnwater",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXktgMYT1XS_IVHIrI5Ab69HZNktv4SiMlrcUUigoPornt4tmkghQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I started with a text conversation and pricing quotes with Jack. Then went thru the website and completed most of the paperwork. Today I stopped by and Traci completed the process and it was done perfectly. So glad to have the process completed timely with full disclosures. 5 stars to Traci!",
"date": "2025-05-27T18:10:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great feedback! We're so glad Jack and Traci were able to help make the process smooth and efficient for you. It’s great to hear everything was handled to your satisfaction. We’ll be sure to pass along your 5-star praise to Traci!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a22e6bc2-4bab-435e-9e2a-4eda54133b00",
"author": "james anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLI-EVY7OJqUg7o1VIkU29PMCsTh7txpCDXNg0e2MPzivSVcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack got me signed up and space reserved as we had discussed previously.",
"date": "2025-05-10T00:13:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us James! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40acb6fa-9ca7-40e8-8195-9a4d85fc5069",
"author": "Taylor Cole",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYsrq9TkJ-6mgAtAKHj3GrYOGqFnRKcZL4uEb7HTZJ5zgVgPHy=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-08T19:53:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Taylor, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "763acaeb-0c43-4f70-99e3-867e027d853f",
"author": "Elle Roers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmUe9N7Xl9Sfc0CyT_3vM11BxJEjn8Pyd6Zdj-8DqjNJDlFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had great experience all around with Metro Storage! Easy to book, check in and best customer service you could ask for! Jack made my move extra simple by coordinating a moving truck, having a unit ready and orientating me to the facility. He was friendly, helpful and the storage center is clean and safe! 100% recommend! 🙌🏼\n🌟🌟🌟🌟🌟",
"date": "2025-04-27T01:45:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Elle! We're so happy to hear your experience was seamless from start to finish. Jack will be thrilled to know he made such a difference during your move. We take pride in keeping our facility clean and safe, and it’s great to hear that stood out to you. Your recommendation means a lot! 😃",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "56fc81da-0878-45a2-81c7-0d4c6483337d",
"author": "David Daul",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-L2rDh-EACGU7CUz2718Cnn3hkztOF6xVuWaGMq_zf3xfE2FMng=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience with Jack and Tracy. Facilities are amazing.",
"date": "2025-03-31T00:04:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you so much David!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c097e7e3-d791-4b79-9303-ad042bbfe872",
"author": "James Warner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoQLSOR0oEa6BfkG3lwlt8_u2E2r7XpSSiChvzHEYQdrff2lE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Once again Metro Self Storage management team strives to take care of their customers. Thank you Jack and Tracey for your recent assistance. Great management team.",
"date": "2025-03-30T16:34:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2021-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d10cd5d4-81f0-4db3-9be4-7754b1d6c09c",
"author": "Jacob Sellers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeeNSdayWrP6pYsRV8qwJ-2ZfgMMbXYdpbnAsr1vPWjL-lBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is awesome",
"date": "2025-03-30T15:02:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is awesome! Thank you for the kind words Jacob!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "810fed60-980f-4285-b474-533acf07bd3d",
"author": "Melissa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmOxr8W84XtwQD8u3DMZJAMUJODGPSv0CCaY7wuXGr3_FGZ2M=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, easy access and very nice storage facility. Jack does a great job!",
"date": "2025-03-21T16:54:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melissa, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:02:04.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "5f2e2f6f-095c-4961-8f4f-a2a284ff7974",
"author": "Robert Larson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIweYgPfrhvpmWdcKjf1B806BxSpipKJptqCVZDtS410AZbGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility and helpful staff!",
"date": "2025-03-14T21:43:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Robert! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "aaa17fb0-81c0-46bf-9b19-3da4dfb06240",
"author": "Jordan Lambert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVcSRK1a2eUso8Urn58WSeKxc33Alqs5BRvCgQwcESGl2ltA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-11T15:58:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jordan, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36f1935b-b007-4139-aede-d5e1fd0db602",
"author": "Lou Ellis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOV2yXc9DPcxpKatnXbqn2B0CjH5j-8tDOTMz8bwfuAQOlY9k=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-01T21:24:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lou, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43ce6d03-5b98-4b1c-a754-277222c48f7d",
"author": "Ryan Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_D3rhx8Vj2nexT-L0XiJrILLojMM6_GpOLdmMe49CTX-4eQZm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, plenty of doors to get your items in and out easily. Very easy process to rent. Highly recommended",
"date": "2024-12-30T23:25:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ryan, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48c930c5-5a46-424a-9343-d715a54a3e00",
"author": "Allan Czanstkowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfvAayuVfT9oSJRnVp5miuD8PS1BcwtQ1CWSgagudLYWNAeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean.\nJack does an excellent job with his customer service.",
"date": "2024-12-30T22:50:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is excellent! Thank you for the kind words Allan!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f39ff3af-1d69-4bf4-a430-05f291721830",
"author": "Mark Engebretson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIw4JLzjfQx8qKPR-kcCFtNYpzdV-iZLblyFUYgqgWdCwamBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack has been a great help with all aspects of our leasing.",
"date": "2024-12-12T21:36:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6d1c0034-c9af-4e45-89c9-235af7907501",
"author": "Alleyjoy Gabrelcik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNwzZGl5RoR2sjZ3Q1OCxe2zaKQMAbqd21rVMwtI8jFqXefA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is great always willing to help. Great customer service",
"date": "2024-11-25T17:41:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alleyjoy, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6ac1e7b-1a12-4077-ab13-96a8d25623fb",
"author": "Julia Roaldson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZvoLzbyLDELYQaLZf1Pe7uHFRWwe-n8OHsl-IUOfpXKoJdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The place is clean and well lit. Easy in and out. Overall great place to store your items.",
"date": "2024-11-22T23:29:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words Julia, we really appreciate it! Have a great weekend!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7c197a01-2839-4abc-8be5-adba96d0321a",
"author": "Jeremy Boston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0kzx6g-gFDRCtrov1ho00xNdNtIV-utoppu0Toy1bx1YDIXbS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack was amazing",
"date": "2024-11-16T16:02:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is amazing! Thank you for the kind words Jeremy!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cec84379-180d-46ff-a302-83d72dac2c6d",
"author": "Megan Soultz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQQGN77-zDGluPvPLryVNe-FiZJTQdGXy8gBgHFv36Rb8A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack with Metro Self Storage in Orono is amazing to work with. I store my pontoon there and have had nothing but a good experience. Excellent facility and even better customer service with Jack.",
"date": "2024-11-10T01:49:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Megan, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:02:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54717b2b-e546-409c-a38b-e40d67917a38",
"author": "Thomas M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPIldQ6B7nVS9W6B0iIhsVNJ9Mb58sTfqpC84y65yCAR6oBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented a truck from here. Great customer service by Frank. Quick easy and affordable.",
"date": "2024-11-03T12:48:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for renting from us Thomas, we really appreciate it!!",
"replyDate": "2025-06-23T22:02:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cc98da1f-e081-401d-a528-a59b9b740c7b",
"author": "Doug Arndt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjSxI32Npdk31eHNETxGALlTjVgwmP_9GW-x2AVVprC4lC2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-15T15:07:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11794927-8fbf-4319-9b66-f6fad613454f",
"author": "Steve Torberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9-WJowe4u3BcxpweILl1GmijnLvRkBa4n0AP-78RyhsVgsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is very helpful. Always enjoy working with him.",
"date": "2024-10-14T20:02:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steve, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-23T22:02:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "23ef35d9-1e3f-4d39-852e-f947615a4821",
"author": "Dan Rossi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICMDKusB-_dyONXnVF-bc1A8nwKYN7RkFs-Err6cq4eH-XSV0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-12T19:23:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dan, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e385c4f2-c59f-4e57-be40-8b630e194be9",
"author": "Leslee Baldinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHkYoWARVwsuGREi9bdKkpY_KuJqb0u9Z3AdbDiSvOzOjh0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack has become part of our family. He not only goes that extra mile for all of his customers, but also those 1,000 miles which is outstanding to us as a family. His total honesty, tremendous work ethic, and wonderful problem solver, not only is a tribute to him as an exceptional employee but to him as an exceptional human being. We would not have stayed the years that we have at Metro in Orono, if it had not been for Jack and his care and concern not only for this beautiful building, but for all of his customers. We pray he remains for years to come, or as long as he wishes to. Leslee Baldinger\n\n.",
"date": "2024-09-10T16:25:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is amazing! Thank you for the kind words Leslee, we really appreciate it!!",
"replyDate": "2025-06-23T22:02:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5de1acd2-0518-4c19-8d5c-98ec3fff4853",
"author": "Julie McCallum",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3CSu2a4OSsqtY20LnkxnmEsTwxIYa7vcrSxOKc5Xf8riINA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-08T20:43:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Julie, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36a207b4-c84c-408e-8847-3f4b0d738832",
"author": "Andrea Deihl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHFHn_kQR4-dVq2uQtI_T5ak4s8_E5oUVRXzW_4dDX3lbqrqxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice. Treated extremely well. Highly recommended. Jack is very awesome!!!!",
"date": "2024-09-03T18:24:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrea, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2025-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5388de02-fe49-42ad-8056-dc1eb0372209",
"author": "AE Garrity",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEEzSu3lkMhYv1fyawoJ9vEO6r-MoLPaiMuASHd9sIVtqaZVgE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Beautiful storage facility.",
"date": "2024-07-22T17:18:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words!",
"replyDate": "2025-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3cb81800-5a66-4fe3-80b8-4a56a8869002",
"author": "Mark Schindele",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLx2nn2g-OV15RI4w54SExHWHaKu_TmbRiKvmF1YxOV1vy18g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack provided excellent service!",
"date": "2024-07-12T15:42:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for the kind words Mark!",
"replyDate": "2025-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25234936-32a8-4f9e-9370-53dc31fbe4a2",
"author": "Luke Zauhar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYm0B1rr-mwLDuv80x2152Gr-SKyhLG_tzfpPQ92gXYGEADA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-08T18:11:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Luke, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dffc9ca2-b166-47b4-b811-25205a48cdfd",
"author": "shawn swenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq_RmFCO3AHW-yxlnz6qrnUMu0-5i8qgbKGzspCbtejnO6xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is very good at his job.",
"date": "2024-06-26T23:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for the kind words Shawn!",
"replyDate": "2025-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0be32873-3bbe-4878-91a7-f3c6e87bccb0",
"author": "John Estrem",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmQa_YNoyp9aqMCzH7LWcLGLwYCj2rBxRIwDt-A1iZNvFVH6m6=s64-c-rp-mo-br100",
"rating": 5,
"text": "We will always go here first for truck rental! Jack is the best! He was wonderful for each of our truck rentals. The last time, we needed to make a major shift in our timing and Jack made it work without a hitch! Great trucks, great guy, great company!",
"date": "2024-06-24T18:45:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage - Orono! Thank you, and have a fantastic day!",
"replyDate": "2025-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "afa449e4-b077-4f2b-8a0b-449b4c1542e0",
"author": "Michael McMahon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_j-cMKOODyAv0pzxsSAJcmfYyD9VF67mPU2m1H0RhWB2B0RIu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack always provides top notch customer service. The place is always clean and well lit. We feel very comfortable with our belongings being stored there.",
"date": "2024-06-21T20:41:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for storing with us Michael!",
"replyDate": "2024-06-23T22:02:08.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "db68a9e2-b7e5-4ba2-8f83-539c493a2398",
"author": "Julie Schwebach",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBFIe1F-n_n5VKNH8dRPC26RQ5_rWtW5GZMdHhKPJtgqJeqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Orono Meteo Storage is a great storage facility; clean, great access points, well lit, and great customer service! Jack and Ardis helped me in choosing the best unit, price wise and size wise for my storage. Thanks again!",
"date": "2024-06-20T21:43:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive comments about Metro Self Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-23T22:02:08.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "a0884bef-2a25-488c-b121-abb9e19318d6",
"author": "Just Greg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfXuQQS5kvg80H7QDLH3VJgUxz9aoTUgTtmsbuY1YQV2rbL7E=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used this place for storage before. Jack is always helpful and friendly.",
"date": "2024-06-19T01:30:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for the kind words Gregory!",
"replyDate": "2024-06-23T22:02:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "387508d9-9b4a-4ba7-8043-9647d9c4836e",
"author": "Janet Reidell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUW0F9hGLzwnMsZ5qzmZ5dM4u75s76W-K2PHNnVbX9ded28VOg0pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've used a number of storage facilities over the years and this is by far the nicest I've ever seen. It is always spotless. It is such a pleasure to walk into the well kept, clean and well lit place. Jack is a fabulous manager, always cheerful and helpful. I highly recommend Metro Storage Orono. You'll be glad you chose them!",
"date": "2024-06-13T00:07:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-23T22:02:08.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1fe0d02e-0dc4-4fbe-ae17-b8770c3e6681",
"author": "Lisette Chapman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCTU2NL6BYciNgcHJvjX7vnZH4ut1tBJ1K9Ww1hVvVmqQ37Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely awesome.",
"date": "2024-06-08T03:19:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Listette!",
"replyDate": "2024-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "77b845e5-9e21-4dbf-94e8-d863fc11eb5f",
"author": "Scott McQueen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcn1BiZz4Ops-yOV3567qaa-pO_pidTBivUo4q-fXf1IYkTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is a great representative for metro self storage in Orono. He is friendly, courteous, professional but above all he takes the time to make sure you are satisfied with your experience there. He runs an excellent operation and you can tell he keeps it top shelf as it is personal to him.",
"date": "2024-06-05T16:46:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for the kind words Scott!!",
"replyDate": "2024-06-23T22:02:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "edd52bcd-8d1c-46f3-a2f3-77f7d69ac35a",
"author": "Greg Page",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHOHkX0NMVqBqxGvp3zhXDHGcWUSRftIB8_AtG7KCwO_Z2kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I thought the housekeeping was excellent. The temperature and humidity control allowed to store our goods with no deterioration.",
"date": "2024-06-04T02:37:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greg, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44c1e14a-d4ce-4130-8ee3-50dcbf219cb4",
"author": "Amanda Lemmage",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5RYKOGeTEL2F8lwzZOUV8prCE5_9W5oqqRwAey8tKzejiTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing Customer Service! Clean facility well maintained.",
"date": "2024-05-30T13:27:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Amanda! We take pride in now clean we keep our facilities!",
"replyDate": "2024-06-23T22:02:08.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9f9fb303-11c2-482b-a75c-b189eed20c0d",
"author": "Geoffrey Senn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWYFTUGLp_yb8q4vKISt3lQwWdW76LtsmLuGJ6dLJsSZuHQNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "On site management team is great!!",
"date": "2024-05-18T15:02:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Geoffrey!",
"replyDate": "2024-06-23T22:02:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3ff6b3ac-0fb0-43de-be53-8ead1c71960a",
"author": "Ronald Rehbein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlbDMQY1LUOXRMJ9HF9HgCxMRaDmtokX3cLzj8HJNc6IQvUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-17T23:25:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ronald, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e7373b4-da69-4a68-8a43-03fecabfb3f7",
"author": "Jamie Nickel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJL_kOwcB7OnySkqvf8VaG3pntzzXXuUtQ6FCtrWAdboRKV0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-17T15:06:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jamie, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1708beec-2c69-4137-9a3e-b209be1ffcbe",
"author": "Scott Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuXD83qB4YRzYrwkH7iVXtVNKUSUURQ1tZf1HILLJ6wxTNRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-07T21:36:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Scott, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5f3d51a-b6df-497b-b9b2-5752cb017264",
"author": "cheryl adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLut0epOr9E3bApXc_ziIxwKxH94NyucMlDH3AuRKfe5Fw6_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr.Jack is a knight and shining armor. His customer service is top-notch, I had to move suddenly and metro facilities has a very clean work environment. The company is very lucky to have Mr.Jack on staff.",
"date": "2024-04-27T21:04:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cheryl, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7a2cf3b8-7db7-41f0-abf5-ec00249779ff",
"author": "Wil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlj3__rJp275qdcLxBZOkiqOUaXrxbXOPLYcXpZXrFSt8vOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from Jack. Very helpful and great communicator!",
"date": "2024-04-27T18:49:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wil, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56745b4d-0b5c-47fe-9de7-2f5679b06da5",
"author": "Jay Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE4LgyoNh8onJu53j6SQ7fqZa6B5Hz3o1Kw6KDSoYwyu_Mqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Metro Storage in Orono was a great place to keep my boat for the summer. Jack was very helpful and took care of all of my needs.",
"date": "2024-04-26T03:07:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jay, we're glad you had such a wonderful experience with us! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2021-06-23T22:02:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "08bbfbde-27d9-419f-af9f-e7e5556e2801",
"author": "Erik Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_VMezlsx8Xsi48pzDFg_S3C3O2Jr3SX-R-7AO7pY_Cv9ulg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great private storage facility. I have kept a boat stored here for the last couple years. Jack and all the staff are amazing. The facilities are always kept clean and up to date. Would highly recommend.",
"date": "2024-04-24T15:27:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us the last couple of years Erik and thank you for the recommendation, we really appreciate it!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "73df9fa6-f2b7-4d51-a32a-4ad129e27335",
"author": "Dan Larsson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRG3flH0-j8FtO-E12Sxw12yCTfC8mih92o_uMiuadcvtDUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Orono staff was very easy to work with and went above and beyond to assist with renting our outdoor space. This is our fifth year and we will be back again next spring!",
"date": "2024-04-23T02:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dan! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2020-06-23T22:02:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c688b059-6288-479a-bc86-dcc1558c13f8",
"author": "Peter Carlson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc_asSb1hBPc8Sa6_VhaoTDDWWTjzMDAB-N-g-GnI8EP3Hig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack was wonderful",
"date": "2024-04-23T00:23:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is awesome! Thank you for the kind words Peter!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4c03c4d-8de3-420d-957b-0a8ff3bc6639",
"author": "Mark Warren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURNAimb-joOaIs1ZwEXPhR1LRdnjMSO9Z1FdlwhQ17HD3d4sQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-22T19:46:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e0b8e42-871e-46a5-ae07-7254e7ea26a5",
"author": "Scott Meyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1zbOWRJ3niWHU9Mi1tCd_4mHG3qTlNB-8bRsGkNmi06LjeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack the manager is great! He is accommodating and responsive!",
"date": "2024-04-21T17:54:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for the kind words Scott!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c747da4e-3643-450f-a91d-6ab7be1ec4b3",
"author": "Johnathan Fritz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwNSIVBvQwOKXD-Mn7DNp_UGKU5yhgagM3E57V1mP92ZhCHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-18T23:08:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Johnathan, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "316cc013-05ba-4e0d-bd98-dcaaf6bbf781",
"author": "Renee Burke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrNuE1YK6316MQ5Illg1Fjz50qw-ThbQOvbQmb4sCPliN_pQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is excellent to work with at Metro Self Storage. He is extremely helpful, polite and kind. Overall, a great property manager!",
"date": "2024-04-17T00:13:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for the kind words Renee!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4e3d8177-0baf-498d-a520-429bc74c2d30",
"author": "cortney leneave",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvsQiqcwERccbnkToP_-ANU2czGPGJYYKkzhwTjmaBgUznWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-16T14:58:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cortney, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44b50eee-5a45-40d2-b9ca-c139dccff8bb",
"author": "Scott Poellinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0b7VELe2yfy9Kcr30dujo7G73dr3e29nQFTgBs87cKwcW9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have stored our boat at this location for years. The facility is clean, orderly, and secure. Jack is incredibly responsive and a pleasure to deal with. I highly recommend using this facility.",
"date": "2024-04-16T01:46:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us for years Scott, we really appreciate it!!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "75bdd7d1-df65-4db3-8160-7b502fcaa38a",
"author": "Karla Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUE3cjDpBZLKx-YFRaPNG8HWQPixroEr4raRB7TX2r2qKnQkvhL4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-13T16:35:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Karla, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab66f1c6-08fe-4632-af66-8f2180144168",
"author": "Stan Meyers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIniNaT-yEQJY6fGEFa98chqoOxZchWzK2zioBj_dEaKRNOYA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack makes the process very easy and enjoyable.",
"date": "2024-04-13T14:14:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stan, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:02:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c530a5a3-0391-475f-a05d-6879756a3992",
"author": "Tracy Swason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrphN-XXEYhmGnHgAI_a6ON4MrqEf2MgEhmQHJq4wgfKrwNw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack was great! Wonderful communication. Facility was clean and well lit.",
"date": "2024-03-14T00:05:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for the kind words Tracy!!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e02d626d-d9bf-4385-bc65-59ea8ac32e55",
"author": "Martha Mihajlov",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJc77L_6t2en-UTKyQwYIyLC5gFFXW3bkSCqGtU4vIJsLGsMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My phone call was returned in a timely manner and my billing problem was quickly resolved efficiently and courteously",
"date": "2024-02-21T20:57:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Martha, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a3d5ab5-2796-4b07-a594-1bb9acf640e9",
"author": "RV Voelz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe18iJWavf2ffdYjcCQv6ZYHARAC74bdKKZ5zabKJpPQdfVw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best place to store your things. Jack and the team do a great job of handling any request.",
"date": "2024-02-20T21:12:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The best! Thank you so much, we really appreciate it!",
"replyDate": "2024-06-23T22:02:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e8302e16-53d4-4817-ac96-8b6b6cbe0117",
"author": "Karen Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJebiivUfUIHa5wTWRRz6fpTeZGyNl6Q1XbBff-AxGQGe3xh64t=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was there again today to get a bigger unit.and realized I've used the Orono Metro Storage for 10+ years. That says it all! Safe. Reasonable\nClean. Easy access. 5 stars!",
"date": "2024-02-20T03:54:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us for 10+ years Karen and thank you for the kind words, we truly appreciate it!!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "83a80588-11ba-4517-9459-812e486dd5be",
"author": "Nancy Overstake",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX3pw3HKc9skvA3744fl9EC9I0KDjR_K3fT3ElpOB7C6gTOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just moved out of state, have stored my belongings at Orono Metro Storage for 6+ years. Best storage facility ever! Thank you Jack! You go over and beyond for your costumers!",
"date": "2024-02-19T19:34:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nancy, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d062b180-d256-420f-9b14-5a10462ae984",
"author": "Madeline Weil",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdxvnfcEGIxM3eNl_cIuqT5lQ5t6V4_c0Y9GOqBztzZPX7QShw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-12T22:56:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Madeline, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1c6a955-1d0d-44e7-bba2-275645947b07",
"author": "Jane Gleeson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoGZFVdXjPhF24zJPrx4Ayb8BSHNonI06Dvt95ST23Avu4Ag=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-12T19:35:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jane, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82c327c3-aaf2-4a17-a85a-4d05bf8e34a7",
"author": "John Gibbons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkBLp3HHFBWpQjsWs4qlNS461LXDf20pInzdi9BhSNeUuKRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-12T18:08:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "938b18e3-d48f-4832-bedd-cbbc895f70eb",
"author": "Mark Wolf",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNaiCa1bXVzobildurbtt6wTsoeSzShBC1nqHb2QRSJuIUe6m9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack has always been exceptional. I have rented up to 7 units at a time! Units are clean and well lit!",
"date": "2024-02-10T15:38:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing multiple units with us Mark, we truly appreciate it! Thank you!!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "401d5ab0-feb7-4bac-90d5-098904e6f3eb",
"author": "Carter Reese",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuuA93nu5eMOzgcuYbfzhDSm6q6GpnAGSkG51ydeqJhUwU-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is very clean, well-lit, and secure. I always found it very convenient to load and unload and there is always room for your vehicle at the loading docks. On the cold Minnesota days it is nice to have a headed building and the huge flatbed carts make an easy task of storing and retrieving your items.",
"date": "2024-02-05T17:56:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carter, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "3e1f190a-18e1-4dc2-a0f7-eda1ca3d7d88",
"author": "Jason Peterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9cZS4OjvS4zoA2LYig20Nr87IRnpEqpDM-oex3xEzTkFVIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Great location and facility with fantastic management and pricing.",
"date": "2024-02-05T17:21:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jason, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a great day!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "12f235a0-7492-4626-bb5b-d21fe103f012",
"author": "Sally Dargis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiUve_jxslQRaGlUmURgdoITShjtnV4k2R1pUx044UPsvw00De=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "At first, I thought they could have used more outside labeling to know where your inside storage unit was located. I still think that would help for those of us that are always in a hurry. But since the outside parking spaces were in increasing order, I assumed inside was the same (which turned out to be true). A map.still would have been useful. Once I got moved in, it was a good experience there. Super clean. Responsive to emails.",
"date": "2024-02-05T17:03:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "350ecb7c-f198-4a05-b021-48e98eb3e456",
"author": "Kelly Churchill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKRNCH8tYNyaOSy7jtlJJiup57h5NG6qNNqGYMmRaqPUuqs6WL1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is THE BEST storage locker place I’ve ever invested my personal belongings to be stored!! The place is immaculate ~ and the service provided by the manager was very professional & he’s got a great personality ~ very kind & very helpful with all my questions concerning how Metro bills, late fees and charges insurance, locks, etc. I feel very confident this place is the perfect place to store my personal belongings & pleased with the prices!! THANKYOU Jack I will definitely refer anyone who’s interested in Storage to Metro in Orono 😄",
"date": "2024-01-31T20:53:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2020-06-23T22:02:20.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "56012b59-23c2-40f7-a575-f907b6776f2d",
"author": "alison brion",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm2tG4gqpbrkVRQ1O838LH_yfMxJ2lZQ5aohV-I7Yx8ZsuiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "JACK IS THE BEST!!! THE ORONO FACILITY IS ALWAYS CLEAN AND CARTS ARE IN PLACE. JACK IS VERY VISIBLE AND APPROACHABLE AND IS A TREMENDOUS HELP WITH ANY AND\nALL QUESTIONS AND CONCERNS. I AM SO GLAD HE IS IN CHARGE!",
"date": "2024-01-30T01:23:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is the best! Thank you for the kind words Alison! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "10e98311-a507-45be-bf3f-b109b536c311",
"author": "Jackie Quiram",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOQOnJQ-WTJ5czTa2lecvZJUUfS9LwV6_KnrkOHXnDglRhgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack’s customer service is the best!",
"date": "2024-01-18T21:36:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is the best! Thank you for the kind words Jackie!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "067528c6-5b91-4f24-b8ca-a93e2c1ac1cc",
"author": "Janet Schaefer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXT_7rh2nkEFbjmvh7JemA1xwOtK_c16VS0g0QR0Es45ceICUmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack was outstanding! We so appreciated his patience and thoughtful education on the process. He is an asset to Metro Storage and we were so grateful for his expertise! Thank you!",
"date": "2024-01-11T14:54:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words Janet! Jack is awesome! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "bdecdcc0-c585-4782-bb64-de29b16a3ab6",
"author": "John Hansen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXP0Yyi_0gpsQM8dJsr59i6K3Dz3qYeD5ii_P_EvG0axg-hQlk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I visited on 1/6/24 and the staff was super friendly and efficient. The process to rent a vehicle went very smooth.",
"date": "2024-01-06T20:49:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for renting from us John, we really appreciate it!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7c555a6-a5b8-4c5b-aefa-aa5282fd1244",
"author": "Cassidy Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVkxI9qzUsrc2_wiN940kbDaIeuuMJKyf8DomsMHApH0fpEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice facility and Jack is great to work with!",
"date": "2024-01-06T15:43:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you Cassidy!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18f23a6a-5a62-4e19-bfa4-ce8422754f2e",
"author": "Cullen Trangsrud",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO63XiQVQ-Dz8FXtibbMUoMFydre3DRCedHuIrZCJdkDZuaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-05T15:59:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cullen, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d10c0131-9df3-45b2-9744-bd9fa19f7aaf",
"author": "Jean Mulvahill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrIIOcawgr69Z1xr2aGaMeCbsglWj9ohCwdtulK-_m1MVAscTj1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is great! So helpful figuring out the space that we need! The place is clean, the right temp and friendly people!",
"date": "2023-12-28T15:56:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for the kind words Jean! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "03e88532-96fb-4ea1-95bd-a5794163759b",
"author": "jim mulvahill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgWkYyOnsu6TeL34n7tlDnuU_EwViBlf9Txu8W1cMkfQDTrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack provided great service",
"date": "2023-12-28T15:53:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jim, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55681df3-9c25-4109-b088-06970a1e434d",
"author": "Natalie Bach",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKpKMKJfZlY7TZtXaSxN8Lu9C8YIox03ketb5ucqNkhfIkAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-13T00:19:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Natalie, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7daacda-1abc-4f41-b5cf-c91f7af8e16d",
"author": "Jules Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVg9cDF3CmCuHmRef-ZYjRN1f78bYGV8f9X7ta5kmy7JhSF86ZE=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Orono Metro Self Storage is a perfect storage place. It's super clean and well staffed! Jack is great and always super helpful and friendly.",
"date": "2023-11-20T21:17:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jules, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:02:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "087e3a5a-c8fc-4e01-af03-f72bcfbfd956",
"author": "Steve Ruedisili",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXqhrXkx9ljR_vLdKIMlOTGTLtaxlejOoZtmbXyJoVkpxJFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-15T02:22:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steve, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "feea715b-cdc3-4837-a92a-2d5d614464bb",
"author": "Larry Vorpahl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUx0_Zz-3Oti3gkUWhW7t4K8p2K_DC_X_Ua5Gum7qapCL78UZrUFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility for storing all that is personal to you. Great environment with safe and secure accommodations for those things that mean the most to you!!",
"date": "2023-11-14T02:33:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Larry, we really appreciate it!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "66e7cf8b-5bb3-4350-8b32-9ff7079a2570",
"author": "Sara Behlen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkg-PdpLgnuxFTCTa1x24dw_iz_cY-5ZybZHKis9cXhnIcrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-02T15:34:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sara, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d7af324-3672-4d07-893a-a7aae39dbf93",
"author": "Rathe McLean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjGkeCPrAO0RBqTrhp33i1guJ1VnJ9J6sCPLfefoQBe8ei9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-27T21:42:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rathe, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b371d4bb-00e9-403e-83f0-f1443d20ba23",
"author": "Stacey Royal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwX2zL6Oz8xivrgqqbeMW4OKclvtqITGeusi7mHUKDnQwM4A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack at Metro Storage is thoughtful and kind. Walked me through the storage area and pointed out all the doors, garages and lights. I know my items will be safe and clean here and Jack can answer any questions I have!",
"date": "2023-10-25T21:05:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is awesome! Thank you for the kind words Stacey! If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "33d15f46-9630-4214-b199-ccd9525aa6e0",
"author": "Laurie McRay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeoRleYB3J5n5Yv1L1QmobcSamE4u9PpiGTKTAqbumL_gQ9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack, the manager, is amazing and wonderful person. Very professional, honest and cares.",
"date": "2023-10-20T16:00:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is amazing! Thank you for the kind words Laurie!! Have a great weekend!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a08ae610-e7b9-4772-99bd-ea5223e5e43b",
"author": "Jake Petersen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4KbNTPxAivCbFhvqKpvV-AHsN4OHAYhBgy8A_haiQmvuN8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Owner was very friendly and helpful! Will definitely use this place again if/when the time comes.",
"date": "2023-10-19T20:08:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for letting our team know how we did and thank you for storing with us Jake! We look forward to helping again in the future. Take care!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8adad182-90a5-4d7b-802f-cd7e15b95545",
"author": "Antoine King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhj9Y5gDQrbEzRg38X4i16iD7CHegXTYcjNuMCF4Brvm8NbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-02T16:21:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Antoine, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "744d76eb-8ef9-4f22-a95a-bd275ddc6b35",
"author": "Jim Rudberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvTDHZtd7eHvmyZvLRdNQG2RF4AFLkf9uUM5eLUhYqAB2t_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-25T11:50:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jim, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "052bee49-24a9-4a33-87e4-170ade7a6f1e",
"author": "michelle straight",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPHDBs8EHSVw9Grxv9SiNffnnvfBNwyi1Eb0IwtVhA6y5IMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-22T23:18:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "617ef9e7-f1dd-4da9-bee1-de8fccd2fa5e",
"author": "Steffin Griswold",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8hcwnq90Q_JwUOns6or7Huuug3OIUcG6xM2cjy751olOEPmo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is very easy to work with, I’ve stored things off and on for years out in Orono",
"date": "2023-09-14T20:39:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us for years off and on Steffin, we really appreciate it! Jack is great!!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc261b54-af8f-4a1e-b895-5b4d4e4a9e62",
"author": "Romy Ackerberg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2-OjpcQXkaYjSphsxcdox-tIqbmxKH3VksFW5Z2QznJ4vr_Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and orderly! Thank you",
"date": "2023-09-07T22:01:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Romy! We take pride in how clean we keep our facilities!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8c495224-325b-42c0-81ba-3ca3d939bb6f",
"author": "Jim Westrum",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiN3LkggqRjBpDDFNCYQiwgFvYHwZSGnRu0yYtS1afiWhlX9o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely wonderful customer service and incredible facilities.",
"date": "2023-09-05T20:00:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you so much Jim!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "325b7674-2849-48f8-afba-1422291e9d8c",
"author": "Gregory Swenson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHLEfrJmjAvd7JYDURlNerBZoIOFcFNTs67INvnpqhSZ81BFI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is the BEST!",
"date": "2023-08-16T16:26:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is the best! Thank you Gregory!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "646d78f5-84a1-4985-bad7-f1b881f92660",
"author": "Sean Naughton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKV-x7WqFS06CsuLdyEdEImF2O08D2KgqYuateZTvcRI0aNvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-04T19:09:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sean, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "baf07d29-435b-460d-b2f1-3644b8a84943",
"author": "Austen L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHuVl-RQO22GnCgxEyGF9d8iQIqnXDJtroo7MrIEQU6sabpKs=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented an indoor unit. The building & property are clean and well maintained. The unit felt secure. Jack, property manager, is a great guy and very helpful.",
"date": "2023-07-20T13:21:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you for the kind words and thank you for storing with us Austen, we really appreciate it!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f2034779-c456-4c9e-a850-08ae87aa47f4",
"author": "Jennifer Mathias",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy1ekQwikR8Sd2OHlsbsUWGiQWMAxE-D6nP_p9s48b49MCLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, staff - Ardis & Jack - were very helpful.",
"date": "2023-07-19T21:38:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennifer, thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "91bfa448-c5d8-4748-a326-3b8bf85d18ad",
"author": "Diane Westby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW72_AJfreoIiex7dEFJxqHpsd_XyOXHUdHZa6OUVVzdbIVwuM=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a great place to rent. After the last review two years ago....my experience only gets better. It is like family and Jack is the best of the best.",
"date": "2023-07-16T12:57:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is the best! Thank you for the kind words and the wonderful review Diane, we really appreciate it!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e47cb685-c122-4b3d-b243-36ccfd52733e",
"author": "Jim Jacobson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLrzuHHBMj-tpFKZ-UhJT33sRlLZB3x9Q28Irq9cIVim5hyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, personable, friendly outstanding place and staff. Jack and Ardis are so helpful always going the extra mile. Clean, secure facility. Recommend highly to anyone needing storage or parking!",
"date": "2023-06-30T20:08:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "What an incredible review! Thank you so much Jim! Have a great weekend!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3c166bfb-65ed-4742-ac82-a8d2b201feb9",
"author": "Mark Giangrossi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ07BbyE3R7sj-8dGI0PpuzToytDIFbv1Zk6YCfh8z3PdrwKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack and Arta are great to work with and are very helpful on all your business.",
"date": "2023-06-29T19:48:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark, thank you for your praise and kind comments about our team! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-23T22:02:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a309465-abf1-4cb4-9d6b-222a128d12c3",
"author": "Natur Living",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaIXLm96ujPREqcYXoV78x4I_0gUkdgu_-A7WtsaGzEgvGBns=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-26T18:15:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-23T22:03:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64147354-b1ee-4d7c-89b5-3ba0a31cfbcf",
"author": "Alyssa Rodewald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQx7jpQY2ok0q3yC1YSPVstqX3ijeaoyUcb00tKKItJrPbE3Hz=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-23T19:40:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jess, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4fb4243c-cf17-4c83-9643-8a6b7c795cbd",
"author": "Mark Litchfield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrIoxzfW19gfpd2md1bVpRRwBNUXSDHS7QiaePMaRSwfE7kg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "From when we signed up for our parking spot until we departed Jack was fantastic to work with. Metro Long Lake Orono will remain our first choice for storage.",
"date": "2023-06-20T19:59:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Mark and thank you for the kind words! We look forward to helping again in the future. Take care!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "b5d8e2a6-f2a2-42c6-b999-4e136cc2e09d",
"author": "Seth M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1uFtlMetgeX9b6qqtq9TNUSBYVtZifVObYZQ0G4LFHyxl-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager Jack and Artis were super helpful and informative. Couldn’t have asked for better customer service. Definitely a superior storage option compared to others in the area!",
"date": "2023-06-04T15:55:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Seth, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a great day!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ec5e5a78-90b9-4988-9f32-7ec037c6eac8",
"author": "Jane Heath",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc9COCxfmxWpIKavXp85g8MpYDMZ8FcuaT6F6FgMLDxfM6Dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack was the absolute best, professional, well mannered, he explained everything so well and made check out quick and efficient. This storage facility is spotless, I was instantly impressed and following Jack’s service I signed up immediately, highly recommend.",
"date": "2023-05-30T22:28:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jane, we are so happy to read such a great review about Metro Self Storage - Orono! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "afd6d9e3-a18d-47e8-9e6f-e2db438b8654",
"author": "Laura Thies",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVL2SvNM5a_xkreYKqmXZry_aamDE_uDMayYgNyfGLXo69AFLE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-23T15:10:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Laura, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c250dce9-1e94-46ca-b0f7-93f1d2254594",
"author": "Debbie Pung",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxDFzqaxK_ylabOjPWj-Ouf8DI-NABGTYTs4Hr8M5PRIpwOtCy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack, Property Manager, was fantastic. I reserved a space and wasn’t able to complete the booking within 7 days. Jack proactively found another space for us and reserved it. He then spent a lot of time with me on the phone making sure we got the best space for the best price. Jack provided amazing customer service.",
"date": "2023-04-20T15:07:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Debbie, thank you so much for your positive comments about Metro Self Storage - Orono! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2f6623aa-fcf9-42d9-a16a-986559591e3a",
"author": "thomas moeller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxSIW_W2bcITEhNu-br2w5lrGvJulBLQJPiYVKBrb4kTDJGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was great nice people work there",
"date": "2023-03-16T18:26:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thomas, thank you for your praise and kind comments about our team! We hope you have a great day!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5cc54357-395b-4c87-952b-b6a258dc9b30",
"author": "Tony Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIu-ztAOnkGGJxtTr2Ll3sXsRBjicVtFqBk5YIsxmdzkk6h3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice big outdoor storage with tons of room to move in and out. Easy access to the indoor storage. Jack is super friendly manager.",
"date": "2023-03-15T21:03:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is awesome! Thank you for the wonderful review Tony, we really appreciate it!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a36926e7-f194-430e-9e00-2ef155283c60",
"author": "Hari Narayan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTh8xG282zyL37NVGtw10e3Cl5LkXkMdc3H5mbSEGVs7qQSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hands down the best storage place! Very clean and well maintained with many access points. Jack, Ardis and the team here go above and beyond to ensure you are taken care of.",
"date": "2023-03-03T20:34:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The best! Thank you Hari! Jack and Ardis are great!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "36a3ea9b-6d5e-46cd-9d84-f79b6b8de3c7",
"author": "Sara Pierson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1Y84T-x9VtkpLMTFpl3vgnDD_ifuInlYeIiI3lKrnd7qACA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely wonderful people, very clean and safe environment. Highly recommend!",
"date": "2023-03-03T17:13:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sara, thank you for your praise and kind comments about our team! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "7a676ac7-cde4-4a49-99d5-bf2e821ce17a",
"author": "Mike Lawrance",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOZnnCYuM07s_nqzNggpMvbKjixvsceXY7T4p57MWVpZF4aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great space. Jack the site manager is awesome!",
"date": "2023-02-13T21:45:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is awesome! Thank you for the kind words Mike!!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b8ffda8-5a69-499e-ad88-fdcfa42e4cd9",
"author": "Johan Aarsvold",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTrn04ROpumFiQ8GrN_iQea3BN3IRD3bZZlHoHOpAotzXuxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve rented both indoor and outdoor spaces from them during the past four years. Jack does a great job keeping the place spotless. It is a nice clean dry place to store your things.\n\nUpdate: I was in today to once again rent a space indoors. The place is spotless. If you need space for your items of any value,\nthis is the place.\n\nUpdate: I rented an outdoor space for my snowmobile trailer and had another great experience at this location. It’s been a very snowy winter so they have been working hard to keep the snow cleared and my space accessible. Very happy with this place!",
"date": "2023-02-13T16:29:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Johan, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-23T22:03:01.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "9a5c324a-e211-46f3-aeec-f143f50cad3e",
"author": "Ali Kuhlman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRKlNApldwjQECmb2D5840ESWdsMiu0nWfzzB0cEfGjfd2Pg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack is the best Metro Self Storage Manager you could ever ask for!",
"date": "2023-01-30T18:06:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is the best! Thank you Ali!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "67b73bf0-212e-4468-b683-9ecc32a84884",
"author": "john adlington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpMndor9_galc2WPmNS8MF8jBfJoiNnCFnx1VQnfLm2kL-sQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-27T21:37:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14f993b1-39ef-4a45-9f28-8c68cf2ac91f",
"author": "Neena Kissner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHjJcV69X6JaGq9r_--qhtXa5ftJrxKLxr-1KSLJMyOka2=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-16T19:49:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Neena, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41b87b00-d739-4b3f-a50c-c46eba5f5910",
"author": "Molly Dynan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfK-gOrlNTjeipfWU1YlgK3Yq7WAopRxgcFyNQslZIMnm1FVWM=s64-c-rp-mo-br100",
"rating": 5,
"text": "We love this place, best service!",
"date": "2022-12-02T21:16:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much Molly, we really appreciate it!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a1e712a-8d67-40f7-98c4-bed14db0e7e3",
"author": "Brianna Middaugh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc7l1ClNcT6T9acoF9xbYkCszJjDgXjiD52ywWsefVqB7x3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you so much!!! Service was awesome",
"date": "2022-12-01T22:25:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's what we like to hear! Thank you Brianna!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b780366b-e1d4-4ab2-b1e6-1ae1a0e8b8e0",
"author": "Kelly Madsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIttsLt2IbDUZ3OMVFc5cjpELumSMjV1lp-M13280MYaXs5lA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience",
"date": "2022-11-26T15:46:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kelly, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76897b93-0974-445c-9d18-9376b4ce6863",
"author": "john adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqpqzhmct4NC3_26pIM3l-hhYDCcvvfCR9d1TSV7yfZbNEvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-20T15:28:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:03:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22223620-19aa-4a01-99c0-975909ff97c6",
"author": "Rhonda Grube",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNLsSjnjWT7nC-SKZFwhM3Zljad4gg1JO6SQOGF_7HmexXbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility.",
"date": "2022-10-18T21:37:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rhonda, thank you for the high star rating! We look forward to your next visit! Take care!",
"replyDate": "2022-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e90f2a69-204a-4961-8e09-4d4dad3049e1",
"author": "William Becker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaKR6f5i_5ydbngoKqbRK_hbFdSR53oRJ2OuCiLqkdmIuGSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The place is clean and well run. Jack was great to work with.",
"date": "2022-10-18T19:30:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you William!",
"replyDate": "2023-06-23T22:03:11.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "959b866f-27fc-43b2-a8d0-424c6dff38d6",
"author": "Angie Lipson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUi7BNS3wPAVYBmN5cgeeGbnfFreVMEu7M77l-gzh_eopYKlbwT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack made my travel experience excellent!",
"date": "2022-10-14T15:40:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is awesome! Thank you Angie!",
"replyDate": "2023-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8d50c91-556b-45bf-946b-974f1b16c3c9",
"author": "Paul Moehring",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBt5Tj29w9Nc_Ky57davHBkkQNQAqEn4eK7nUTTmyK5XgXeiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience working with Jack and the folks at Metro Self Storage!",
"date": "2022-10-12T14:44:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paul, we are glad you had a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2023-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e108282-ce42-4b5a-aec0-72e69461bbf8",
"author": "Cathy Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVFZVYz1ciqmu0Rm9_wF_dbO010WkIMuaecmZHle6KEJISlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean,safe storage facility for our RV. One of the few with reliable power. We are now keeping our spot year round! Thank you Jack for great service!",
"date": "2022-10-05T18:23:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review Cathy! We're happy that you are now with us year round!",
"replyDate": "2021-06-23T22:03:11.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "23d461f4-7528-42a9-9c5a-7d633054abb2",
"author": "Dan Baasen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKW5PeVM3q7b4jeWJg88XFjA3a7OZL9eGtxXtTW-9tWteitpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-29T19:56:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dan, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "443391d3-4f02-4ef3-a066-ad67204e2f34",
"author": "Elizabeth Hickok",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlp9Mz1-_7YnvsFR7NUC9EwnVkKNcVksqi_YY1it1eUiKUJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is great to work with.",
"date": "2022-09-17T15:44:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is great! Thank you Elizabeth!!",
"replyDate": "2023-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06657e23-12f8-49ea-8503-ea0cb9728df8",
"author": "Scott Frost",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8-xfyhtpHlPivjnLwhUGOIGNpZkl60e3wsnWckudXJagVkikedQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-14T14:07:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Scott Frost, thank you for the high star rating!",
"replyDate": "2020-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "814da4fb-79de-43a8-9e42-b0806da77bd0",
"author": "Duane Swenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAFOe4AvFTbpTwE7_VcpWXVoCMYXMblMl14nzUxAfTVbdepg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-07T21:19:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Duane, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b2ddf121-6837-4df3-a6f4-521738a45ab5",
"author": "Chris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5kTvJ-qlVqNyAyR1whKTB3dUbMfN6TI1rSO6ts9uZnhvkTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-08-15T21:59:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e294dfbd-2df6-4b97-9a29-d6efea5d263e",
"author": "Isabella Keating",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgY7_Txv557kZMru_O5MBbwBzVm2lC_J42H6IeBsqcnaz8pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Metro Storage is so clean, its a pleasure to walk in the place. Security is excellent. Jack is knowledgeable, easy to contact for Metro. He always has best your best interest.",
"date": "2022-08-03T17:54:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Isabella, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-23T22:03:11.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "bc49a8a8-2241-47f5-af8d-74b7b1e199a0",
"author": "Matthew Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUjrkBmSPti4RD7IlelQR6hFlFyXP12Z2NwIPKUX9PtSRz4ODy=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-07T22:06:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matthew, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15a4c664-2258-484f-895a-d213491fdece",
"author": "tim peterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFgvEgO3-Wdori8pBsUXSb82_iAwwde4ZYb0_BPtgjyNVGQQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jack at the Orono location is fantastic. Great to do business with👍",
"date": "2022-06-02T22:23:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is fantastic! Thank you for the kind words Tim!",
"replyDate": "2022-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7ce58a8-e957-43b1-9aa0-b90b0aacaaa5",
"author": "Naomi Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCatiCFMupDNkDsIISLOnjpDsscFfMZx0ijLTYmuhUJKc6QYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ardis was incredible! She went above and beyond to help me get the right vehicle. Highly recommend working with her!",
"date": "2022-05-21T14:09:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ardis is incredible! Thank you Naomi! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2022-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b37815b-23c1-4118-8f32-7c69f88a74ad",
"author": "MR MOBILE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJ6TJbFSo7UokRzfdiLH0J5WEk7E526EkUIOIqwQtRWAwmhlcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Vary secure outdoor storage with friendly staff",
"date": "2022-05-17T15:13:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:11.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f622e374-66a7-42fa-a76d-c094bd2ab2f3",
"author": "Amy Warzetha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmo8sxRP8YfbSXr7yNR32a-1UlDvZ0U3nrw7R0I_aqSi407Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-13T20:31:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amy, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2022-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28e19d7c-1342-4857-9104-2443e17e5f3a",
"author": "Ready Basics",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICM8u9WHXHZjwt2CAMcSRvQxyyjYFsZQoy1hrDvRbspRuF_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-13T17:46:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1603cb52-696f-4f1c-bddc-02c454d9001a",
"author": "Jim Bunkers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLntx2UJBYk9XRTo7nLmWZW4vHXMbaC4b6opW-XxgqTF2EvxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-07T13:26:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jim, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e88b3d90-acfe-4a22-9f13-51fde1d7b393",
"author": "Mary Cavanaugh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWZGkFX21RNdMIZG074oBlvTVy1GkuG2NSMxWBEbzmeyQdb684=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely superb customer service, Jack was so kind, caring, welcoming and informative. The facility is very well laid out and spotlessly clean. I was lucky to secure a large unit at the very last minute to accommodate a same day move! Thanks again Jack & company.",
"date": "2022-04-28T18:16:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're lucky to have you store with us Mary! Thank for the great review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-06-23T22:03:11.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "46b6c340-9a97-4512-92c9-4f2ddf3179a4",
"author": "Matt Simpson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJybEb4dIQUVunvmJnVh_nByjNDXy3JyIbB_o9yM6AEInpQjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff and well kept, secure location. I have been keeping my boat here for over 10 years. Jack and his team are great people that keep me coming back to Metro Storage Orono.",
"date": "2022-04-26T15:10:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "10 years!!! Thank you for storing with us every year Matt, we really appreciate it!",
"replyDate": "2022-06-23T22:03:11.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "797b306c-39d4-4ae6-91ab-5fcd94c4638c",
"author": "Chris Abbott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4E7wwy63XdQHGs8DlCLbzBg224lFDbPyTzWVknCdj5Ii34g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-23T18:20:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5a39025-4e46-49dd-ac5c-d8f6ef0225b2",
"author": "Jay Vanbebber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOiCawTuEfljcDYtU4Memtb0MxVM4l1JLzA3e7S8JxGsWoJ9ct=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our company needed a storage unit for about 18 months and Metro Self Storage offered everything we were wanting: anytime access, safety and security, and indoor storage. I’ve been very happy with our experience with Metro Self Storage and highly recommend them to anyone. Jack and his team took great care of us.",
"date": "2022-04-16T18:59:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jay, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1e59ba71-7e3d-49ad-ad1b-2796bd427765",
"author": "Kathy Sweetman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdvupkfee0m-FRXeUQmYfdqgT9rM1w3pc_nuu0EEno_QIZsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I reserved a second unit and they were very helpful, ensuring our two units were close together, suggesting since this one is bigger, we could combine and stop reserving the other. They are always polite and go the extra mile to help.",
"date": "2022-04-16T15:44:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Kathy, we really appreciate it!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c50a385a-e811-49ae-8fa4-d25cc6c007ff",
"author": "Anthony Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM7RijiixKmgoU7rBAGwcuqrOhRLcpcZsVTnEGZjbIxAFPMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very convenient simple process to rent, easy access with carts to haul your belongings to your storage unit\nVery safe and clean. Would rent again from this facility",
"date": "2022-04-15T20:21:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "284670d7-dba8-4eef-81a0-de404789ed06",
"author": "Baroness1015",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLKV2SFmI9LXyBi3p9SNIYWXD9QEe4o1maklZK9qOj-_Lc_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-14T22:26:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da26cec0-ca90-4145-93f9-3e4817d1ed7e",
"author": "Jack Eaton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXp-OXCPCUb4CwrOThu6E_O-8mcNI1I9zWdfjSdozYVjpZKv56Rrg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, Professional, Reasonable Priced, Friendly.",
"date": "2022-04-12T12:01:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4f6df7c5-75c7-4033-ba53-79b589626c5b",
"author": "Martha Marvin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8H9DBfP7gWls_VxtZ1dBYMfxct_cUaW1HVXXbba46OwmE8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack has been the best, five stars yes!",
"date": "2022-04-02T18:44:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is the best! Thank you Martha for the kind words!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de4ed313-d07d-4972-b4c3-5aac5c3a1915",
"author": "Darlene Peterson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBZiGrMipHHIluqFPZBV7FGWLl_4PPiAFrWivFAH9KWsWds6k=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-05T16:15:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darlene, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db27d00a-e0f1-449b-ad2a-3e9507aaf1a1",
"author": "Jan Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJi-RQKFBN5L0mWQlL99JmFzyU-BRGcu-jW0CmlVPb70t2ydQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-14T17:33:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jan, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a7306411-e882-473f-8a79-a330c486d054",
"author": "Frank Breyette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUg9E21x_VpOjT1vVRUPRY13KBw5JD9KmsMCYOGKtkoA_ZarkIq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, well-managed facility. Move in was a breeze.",
"date": "2022-01-14T00:51:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Frank, thank you so much for your positive comments about Metro Self Storage!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8cd0f428-3939-4b7d-a1ab-10a42673efa4",
"author": "Renee Mack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnsbJrOyK4fhbHYxXfRxip4Ct3d6n6bn6ysiePjZFZ9KKBKA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-01-02T17:15:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Renee, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a41f177-6d33-41d2-b157-d74ce52606ce",
"author": "Christian castillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjrJbBbuKQKs0phH8nRtKQmykD7htohcz1rQnxHlVO75yVAFpsjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The easiest and friendlier deal I have done in a long time. I am quick to complain but I also love to recognize when things work well. Metro self storage is exceeding my expectations.",
"date": "2021-12-17T20:16:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christian, we're glad that we have been able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f5be1090-8354-44e9-8879-9fed566697c8",
"author": "Mike Lawrance",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhpYfXFBNyJ-6TiUA_5aUQZLB20uONd_gnCEtdMf67EiV_Jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-05T18:10:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1cb4a122-b136-4585-a06d-c47b7acdb85d",
"author": "Kelly Bellini",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnG81EEg8hNIs1CuupRFR4o_llQrXu60tKRja1IzCQe3dvq-U=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-29T18:57:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kelly, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e87c818-2fdb-4cee-98b0-2b626c403080",
"author": "Dan Kokesh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTk4LGlxncpXB6bpiHrdkyuHA35j6_u6UmM_SHHiCVYD8WmWXv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service.",
"date": "2021-10-05T15:45:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e44d9ae-ca36-413d-8128-24a532c2c3b2",
"author": "Jeff Carlson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKHOFT-kEALHRx6p9SpR7lJZi_a5neHPgkkkVZ0hfnVjmuxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack at Orono Metro Storage is fantastic. Everything is clean and in great condition. You do not even know you are at a storage place. Highly recommended.",
"date": "2021-09-24T17:09:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack is fantastic! Thank you Jeff!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ae34f9e8-0326-4599-b1f4-2a2de237bf5c",
"author": "Jake Petersen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3FPapslBXRyItxg-a5zJwLuVG4ra2mxSXcVE-Vlued8OUrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly vibe when I first entered the building. Very informative, and helpful with finding what would work best for me.",
"date": "2021-09-22T23:14:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jake, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "df61bdba-2a79-4bb9-a6bc-1d7618857306",
"author": "Deb Herndon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWjUufmurhVPcVV6ysH_SHIj1tv9L8HHAPdx53rDr8kuPquw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-19T13:35:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deb, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07247271-00f6-4ab3-a027-4b4c3565d529",
"author": "Mary Murley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnA2Aqw569G5hZOUK0cG_brxuCLYU3-p9NIpg9ps3KNby0Nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-11T20:35:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37b96ea0-9762-445c-93ec-e84bd041fa80",
"author": "Peg Jorgensen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOHljTsCQ2E1ua3bMCtxLN9YuEeXjBrPeV3EaOs9XsmZbHnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-05T19:59:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Peg, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "077ee71f-52f8-4242-8461-e2ea0c556dda",
"author": "Tracey Kubitz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6IgAsF3C3RekENli9ePxHm4pL9tT0ZDq4uiDajLcG6ceDHlc5=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-28T20:15:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tracey, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f037d7cd-28cc-4b7e-82e9-68faee0bdd9d",
"author": "Monica Buffington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgbpg5Fa8ww_5PgPOVP6rDWSGGPdSE4ewtxSRdD7-vnhuInGX-vw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-24T16:49:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Monica, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-23T22:03:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c5ab102-f73c-4c02-a840-e6a8147930cb",
"author": "Laura Moran",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLf2gXFh8zAEwLyWnkkaHb5qlWX0ZVSJByTuHFqV5MWsYwgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have been a customer at Metro Self Storage for several years. We love it here and we love Jack. He bends over backwards to provide exceptional service to customers and we so appreciate that. It is a well run, clean and safe storage facility.",
"date": "2021-06-15T21:35:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Laura, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "66c13660-64b4-48fa-acdf-891b514cf8e1",
"author": "Carol Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLV37LIDKm7jdzdrtAp3HcxZpl-sshc10f6UYZUfFIog0CZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack at Metro Storage was excellent and very helpful with storage suggestions from size to them most efficient way to use the space.",
"date": "2021-06-11T21:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f37d2a7f-978f-4ee9-9823-52d0e89540cd",
"author": "Chuck Hanka",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLdHEEd0GFt_5IUrf07d07-1JtiafyHvfGsH018xbpGLq8VLs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safe and clean storage facility with great customer service.\n\nI would highly recommend.",
"date": "2021-05-19T23:16:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chuck, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "db0ec538-a7ed-4c7f-ab9a-d45934dbbf76",
"author": "Scott Benjamin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRrHXEmlsqIOTDQLIVH2kLN7YZY1WH3Ek0xXJ3Mx-cuLY-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place! Very clean and well kept. Would definitely use again if we needed a storage unit.",
"date": "2021-05-14T23:30:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4d5c9b04-4703-496c-a146-1a26d6363e40",
"author": "J Schmeling",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGHpm8pJk1Odp-HE5jl5kIXXGs4PYagWgQ2AYkqud_Ig2H25WA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-05-05T15:58:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "71515791-8eb7-4e66-bf66-3e83661beb57",
"author": "Blake Schuster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCeIp63XEMa4oG0gDbT_PMdUEwYHmJLNn-17O6m1JT6HAt2y-DlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-21T16:44:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Blake, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3a6f930-7dca-4d2c-a0f2-a48540bd0aa1",
"author": "Cherie Shoquist",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpSm5TPVqKEqRB_DXJMzMOev88Pe2BQN0Gze3BWfXE3sy8Ug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack at the Orono Metro Self Storage is so helpful and kind. He responded right away when I called with questions. I really appreciated his expertise regarding security. What great customer service!",
"date": "2021-04-15T20:38:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cherie, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "20bf6e13-8a0a-4f7d-8e0d-b5270ae5e13c",
"author": "Jacqueline Blackwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWNfT33tpBYXccnMdR_lishg9kEcc56Ajmi9PyPelGHy6sv1c=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-21T16:49:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacqueline, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35464fc1-99c1-407e-ad33-a27a84de94b5",
"author": "Marcia Barbaris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLohp29EkBexAblYEZhLk2U4zmj6zsXrdRoLalLjw87dTOmDQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Metro Storage in Orono Minnesota is the place to store your stuff!\nIt is always so clean. Jack the proprietor is so friendly , helpful and attentive!\nI highly recommend going there!",
"date": "2021-03-20T16:42:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive comments about Metro Self Storage! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "85dfb602-d333-4b74-8261-816894d4b42e",
"author": "Steve Barbaris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLulL_41gpOntC6rQScgTFfnRXeSrJmvoSTC5fzukrJH8BOwg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We were with Metro for quite a few years. Back the mgs there is really the Best of the Best. Always so polite and so very helpful with our needs and concerns. Want the BESTOF THE BEST. SEE JACK AT METRO STORAGE ORONO . THANK YOU JACK FOR All YOUR HELP OVER THE YEARS. We closed out our unit today. God bless you Jack and stay well!!",
"date": "2021-03-20T02:22:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5c55e831-6b27-403e-99fe-e29afebf192f",
"author": "Wade Shatzer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeMBRKhMGLY1XT2LUQIqJTWCtRHUDenNwkA68-YwPlsjRz5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-27T20:56:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wade, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c03ac6f-c5ef-4f44-afc6-b139b92359c0",
"author": "L Jensen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJukJMiY4T58EWSGyI5tVSFRFVbl3xY5I7mNrZO_97PnKBaKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love how friendly the staff is, move in and out so easy, storage facility so well kept and clean!\nBest place we’ve used by far!",
"date": "2021-02-12T16:28:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The best! Wow, thank you so much! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c84e7e42-8677-4428-a770-a4f50babe165",
"author": "Matthew Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWF5viReGqGDoTr4qrr1OL1xmOf8v0L9GcCML0nTVPwuiec61D1SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My third experience with Metro storage and second with the Orono facility. Clean, proper COVID-19 procedures, indoor storage is in great shape. Jack is easy to contact, get his cell phone number and he is there when you need him. Outdoor parking for RV parking with power. Plowing my spot out tomorrow! Love that it have electricity and adequate maneuvering space.",
"date": "2021-02-11T23:00:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matthew, thank you for your kind words and this wonderful review! It's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "8a1938e3-1efe-45a0-b5f7-d389f09629ca",
"author": "Stacy Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVo5R7tF18oUauI_eCSt6b5i3ngBnnIoERx47GK-LgoXABG9MI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-05T21:55:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stacy, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db308c13-6675-4745-af6a-ebfd12570362",
"author": "Andrew Thoreson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZN2-wLEPDv43X_jvBx-1EcD-VIdqmsODCE8PJCetW-Y6duA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely the best storage experience. Clean, safe, well-organized. Jack is the best and I planning on bringing another trailer for storage.",
"date": "2021-01-15T19:20:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "fc7aef1a-2105-44e9-851a-725a2e73562a",
"author": "Naomi Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsz7W5gPxjwuoDdVot8CGoD2uiJVj9C7pmAunsxosPMV0nmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend Metro Self Storage, Orono, Minnesota. Jack is an outstanding professional and top notch in the customer service area, always willing to answer any questions. Appreciate the exceptional maintenance and care of the facility which adds to the confidence and safety level of using Metro Storage for my possessions. Very fortunate to have access to this Five-Star facility. Many thanks, Jack and staff!",
"date": "2020-12-18T22:44:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it, Naomi. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "473b2c01-a073-4681-bed3-f0f741a1e641",
"author": "Carol Schmidt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW4xQFw4jJBM0WFvC27la8eCxp3Vo8alOwfEI3pfukUg3EdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was extremely happy with my experience. Customer service was top notch. I will for sure rent there again if I have further need. Very clean, safe, and Jack and team were wonderful.",
"date": "2020-12-15T12:29:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear we delivered such a great experience. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "65cc93f0-80cf-4adc-bc1b-a6911feee6a3",
"author": "Nik Martinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHmTF1W_j2OS67IoyGnv8OGUcQVujAf2Ql8sWt66AbjJ_fPciT=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had nothing but an extremely positive experience here. I can trust that my belongings are safe and that they're well looked after which is a comfort.",
"date": "2020-12-13T01:11:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nik, we're glad you have had such a wonderful experience with us! We hope to see you soon!",
"replyDate": "2021-06-23T22:03:27.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "b2dc9acc-3296-42df-8db6-c41b9c4b04ab",
"author": "Melissa Albers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwKR1Mf0S5WXPJ1jzH0kuXwe2UhewMRPiq-bIBHRGgx7BTNPI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve rented storage units in the past, and usually dread the icky feeling the typical facilities elicit from them often being dirty, dark and damp. However, Metro was a total game changer. It is SPOTLESS, extremely well lit, and well run. I always felt safe coming and going at odd hours (house remodel project so lots of moving things back and forth). Further, they provided clear directions for all to know the policies and procedures expected. I will 100% use them again if the need arises.",
"date": "2020-12-10T18:52:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melissa, thank you for your kind words and this wonderful review! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "fdddd4c5-5a59-4104-bab6-3def413f8f88",
"author": "Diane Westby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWE8DGoZ2kiEezMDCLlIugaKKzJUdG1J01badzY2m74IT_BE_k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack is the best storage manager! We rented our first storage space from him years ago at the Long Lake storage facility. You couldn't ask for a better man. He runs a tight ship: organized,clean, extremely safe, and happy. Jack has his own brand of happiness that he gives to all of us. He loves his job, he loves his clients and he spreads joy to all. We love coming and going because we always get to see Jack. He loves to serve and he serves us well!",
"date": "2020-11-25T19:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "What a great review! Jack is great! Thank you Diane!",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "517dd40e-e4e6-4ad9-9e09-0322ff9e80e8",
"author": "Kenneth Kingren",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLREsuxlLcyr8xt9EyaeeqF3ZoFjuyH7aPoH7O_Vcoga94ULA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly service from everyone I’ve dealt with.",
"date": "2020-11-21T16:54:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kenneth, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "12fe092a-0088-489c-80e9-f7e2bb798819",
"author": "T B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF_z-cm0kgv5v-jU1g_CB2K9AWQ7po02X0MWIUmwK3xnBkHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve rented storage units over the years from different companies. Metro Storage in Orono is the BEST to have worked with, by far. Fair rates, great management that’s accessible. Clean facilities. 24 hour access. Easy to do business with. I’ll go back to Metro in a heartbeat the next time I need storage.",
"date": "2020-11-12T19:15:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kinds words! The BEST! We really appreciate it!",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "28634285-fc2d-416d-a816-4c94bbb41d4d",
"author": "Rebekah Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXf0yIUTOydqSp3VtIprvrp9kDnqZetgTPhyWgnzWDHrwCcgzMI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Your prices were competitive...but I was sold by the personable nature of your employee Jack at the Long Lake Metro location. I showed up at closing and he still took his time to show me the different units; I needed to visually see the different sizes to be able to determine what side I needed.",
"date": "2020-10-15T13:31:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rebekah, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f3761c77-d669-4545-90cf-e6128bf4c6ad",
"author": "Steve Mathers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIw_z3LNZRwg5DSM0GAl6176eSVACxSaRYB30LCq7Mzc8AZaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good customer service and information flow. Great facility, very clean and well maintained. Access was very convenient with large and clean carts.\n\nGiven any future needs for storage, I will be using this facility.",
"date": "2020-09-17T17:18:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steve, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "81819604-e91e-4822-b602-bc5d230b0291",
"author": "Lisa Newhall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7vWng45rnZtCnyZLYFNLmxCoimQe4GDwbdfg_XrcTO0FHH9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Working with Jack was amazing - he was efficient, helpful, and quick to respond. I appreciated all of his assistance since this was all done from CA.",
"date": "2020-09-11T16:42:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b59126d6-0a76-4ce3-b534-48428776c6e0",
"author": "doug klint",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8WT2zSyJ4gBGqipgcOfpxTdCVZqZQHmyl3cXp_ZkoPoM0cFU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-11T06:39:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug, thank you so much for your high rating! We hope to see you soon.",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4773c581-f158-47e4-9407-7a2b486ec751",
"author": "Troy Nantke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkAHQ8SwEdNyrIz01buGQpEceSCJxVrWifD-NzS5uRLmtgQxb-9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!! Jack was the best!!",
"date": "2020-08-30T15:52:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Troy Nantke, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae89740d-4661-48ed-bfd6-872ae0765384",
"author": "Monique Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCj5dhEE9mCGdpltLMFPPd8yv1wGKYd9AfyDK8ELAJUtIzIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fabulous place! Jack (manager) is super helpful all the time. The inside lockers are clean, very well lit, comfortable - I thought of putting my office in there! I also park a trailer there and just can't say enough positive things",
"date": "2020-08-21T23:00:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive comments about Metro Storage! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f776d3cb-225d-465e-a6cd-c1670e734e0b",
"author": "Mark Robbins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbAA76P1i0VhE161N5JxJxIHU-RMDMNfpJWPzL50QCeVBZjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jack, the local property manager is always very friendly and helpful",
"date": "2020-07-25T19:04:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark, thanks for your praise and kind comments about our team. We hope you have a great day!",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9c420b06-d598-4316-9bc5-f9b9bb83db40",
"author": "Tony Sprenger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocII3Ow7j4na15rxWpykMuyWJvZAL0ySt9A-G7L9a_0y3B5ZaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and exceeded my expectations",
"date": "2020-07-22T21:08:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tony, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "aab2976e-c384-4138-a0f0-36126b07019e",
"author": "BRAD KOZAN",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKQyx00rlFFuvJ7q8jPOJLYmb68w24E-YU6CS0uzGQb4M4AA=s64-c-rp-mo-br100",
"rating": 5,
"text": "5 star customer service, clean and safe storage building, everything is top-notch",
"date": "2020-06-27T19:46:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brad Kozan, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage! Thank you, and have a fantastic day!",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "3e8382ea-567f-46f4-80b5-088f4d58e807",
"author": "Elizabeth Benson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuCkwTAg4CS5oX5DYzgBFXEnqLsqkX3Lu7hf8dsuq4UsCn65A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and well kept. I would recommend this facity.",
"date": "2020-06-22T15:57:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2021-06-23T22:04:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e434b807-768e-4358-9a94-12072ea3eece",
"author": "Darlene M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIy-C9IsYpEEUEuD5Ec3fPwTgA9jHC0GEXvmZPdRvihdY-7lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-05-02T14:32:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darlene, thank you for the high star rating!",
"replyDate": "2020-06-23T22:04:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50d1383d-b795-4bfe-bac0-6feb3629b994",
"author": "Sara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrX_kPWRNwK_m_-sBe7zHGEJEaE9M1RZ35PU4viBCoOTQFg0HONQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-02-19T20:43:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sara, thank you for the high star rating!",
"replyDate": "2020-06-23T22:04:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7813ea94-1ede-4c3a-b23f-e45f664fe4bc",
"author": "John Syversen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEYSibw2_hlm2NSWCbTNB7LLEyRQerRmk3tH3M58dI_oA6yN9v=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-24T14:12:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4d4b1530-cf10-49c6-ab14-efdaf72c27fa",
"author": "Brooke Bjorgen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbgFevtqWple8VRTQLuZ_0RcDTS87R93ToZi7T_R5zYKbuamYb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-06-20T15:27:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a81cb42e-46e3-475d-b86c-ef0cf82c2a6b",
"author": "John Heath",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2BDhI7IdbhzxtZrBaKsHiRFv4GvcCPWAAvCgmEGFgOZ6gwpgc=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean and well managed",
"date": "2018-08-01T04:15:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d231f4be-0fb0-45d3-83bf-02effb7880ba",
"author": "Elijah Steck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUs3mWsKdtjSHS5POwTPkACg6zfUq1OjOIXI3wMO3HeT1GYTq_P=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-08-16T17:29:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "98ee5cf4-7541-470f-8c4e-69208366d59c",
"author": "Kerry Krepps",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAmxUhYUP5i3rIN8e6g0I9O52fcP9n4OjvWOhsrlXbQsKY2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Newer, first-rate facility that's climate controlled, always clean with great service. We used them for a couple of years then moved to Missouri and was shocked at the lower quality of storage facilities available here. It also has loading docks and pallet forks and other carts. The best of the six or so storage facilities I've used.",
"date": "2016-12-17T20:35:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "56a9d198-2a0c-4501-b4d3-018f0308bbd8",
"author": "Peggy Heck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjr8_WK-cjcBxOCFdQLi7sGOW1pt_5iyKPDnrIgbf92fTZJWyQPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellently run, clean, safe, good lighting. I would definitely rent from them again.",
"date": "2016-07-11T16:06:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "b555f7e6-33c2-4878-af54-c1a8710685bd",
"author": "Lara Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1bDk-8mkgW7Czhr0aPR-xm16CPFo4m3tvKdjVuj5AO8FXYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location and easy access. Very reasonable in costs. I moved to the east cost and had to get a storage unit same size and it was triple the cost.",
"date": "2016-07-02T23:35:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "1eb37770-e12e-49dc-8df0-7748f4c579c7",
"author": "Rob W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2jgfEjHZPSXKQljk8Di4FiSMJz6jES6ZceBzXlC8F2Mfz1Etydw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "As others have stated, nice, clean and well lit. Carts were always nearby and in great condition. Friendly folks behind the counter too.\nNotes:\nI pulled a car in the big interior dock to unload during a thunderstorm only to watch it flood. It was good to be in out of the rain but I had to back the car up so I wouldn't be in ankle deep water.\nIf you get a second unit, be SURE the autopay is set up.\nParking by the docks isn't really available if you're not the first one there. The other alternative is to block the big dock or park in front of boats/cars.\nI'd still use this place again though.",
"date": "2015-08-25T17:21:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rob, Thanks for the great review and for letting us know about the water. The pump on the loading dock is now working so water won’t be a problem in the future.",
"replyDate": "2016-06-23T22:04:09.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "61a0ec15-02ef-456a-96a1-32c456261490",
"author": "Andrew Hansen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGwqItBj7XI_snzIBo8H2LzYmM1FtbYlqUA69p_k5SfRGc1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and bright facility. Well maintained. Easy access loading docks and wide hallways. Jack is also a great manager of the property.",
"date": "2015-04-22T15:58:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "719f04d0-13b3-41f4-ba0c-9d8e760d7f59",
"author": "Polly Andersen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6DbRreiWOqGpAU7ofZjYlLWM_duMrBLNFO2J8N7tjPjWYMzw5=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend this facility!",
"date": "2015-03-25T17:07:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3cd2dc2b-e9b4-4c65-932d-71c8bde40fbe",
"author": "Caroline Melberg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeC8swKcfE1JTTUL2HrYh2qU2znXHX0pLF2FKL4vS9DIiRU8c=s64-c-rp-mo-br100",
"rating": 5,
"text": "The team at Metro Self Storage in Orono is GREAT to work with. We had a \"creative\" storage project, and they worked with us to make it work when no one else that we called would -- can't say enough good things about them. A+++ !!!",
"date": "2015-03-25T01:05:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "57357cff-309c-48a0-9fee-aa4e35fe2a8c",
"author": "Margaret Dahlof",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJxYLpe4-8d0bzXEZWO-hyX4w9l52fqpsaIe0Jv-ubv-URs6NUqQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service. Secure storage. Very convenient and well-managed.",
"date": "2015-03-24T22:39:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "2f1c4498-466f-4b66-84ac-a248cc468170",
"author": "Bob Thaman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKytr6byljfrO-JsDSNGHqKp1xHsRnRZC2zMQ9VL3L4l5UxsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store your toys! Metro Storage and Jack gets 5 stars from us!",
"date": "2014-11-18T20:56:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
}
]
}