{
"summary": {
"average": 4.8,
"total": 421,
"distribution": {
"1": 13,
"2": 3,
"3": 6,
"4": 21,
"5": 378
}
},
"reviews": [
{
"id": "2c9a1ec3-1f51-4e07-ad7b-0db64f66cc32",
"author": "Sonia G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6b2hbo8FSKvkqzQI1alRlKfpPRCJVPqWkm2_aEF_hZTSzcFmhfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with Makhan the manager. He was very professional and helped breakdown all the fees and showed me different storage sizes. I want to thank him for his service!",
"date": "2026-06-19T02:46:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "511a0c61-2928-48a2-a6d2-ee93eef5aaa4",
"author": "Pete Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvzyKCodPsQCCbPa3DnutDQifXvDnzNtFhO4NW0smqPR9p2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am very happy to give Mini Mall Storage and Makhan a 5-star review! All the staff are friendly and professional. The move-in and move-out process were seamless, thank you!",
"date": "2026-06-17T00:49:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "53157e6e-0d7e-4965-8faa-12c5df63b698",
"author": "Kris B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJ6KFvoIjZuj8aNiyvb4Fx8gYPDiBC2pDs2925rWdlT3cXHQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amanda was very helpful in finding the right sized storage space and the right location with enough swing to park. Thank you!!",
"date": "2026-06-11T20:39:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "4d0ef5ec-9378-4fbf-b21f-01c2bcdbc7ea",
"author": "Jake Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDftxUxxPdO4a3nqeygk1yQyva0Yw5yYAPplpgHLF-rHgwCQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great new owners. I am very happy with the service here. Highly recommend",
"date": "2026-06-03T21:37:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3545fa64-20f3-4e1e-8aec-17cb089c49dd",
"author": "Mark Mussell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpEAgdvVDi-ac0TWDBRxiZAbxNQiB2yUe8rs_4uZIC__34CQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great and friendly service! Made storage super easy! Makhan was awesome!",
"date": "2026-05-27T16:20:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a798fa57-46c7-47b1-9e2b-04d3d4f8b635",
"author": "Michael Kibat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJs-JjWDwFpDGaA9B0PkJBd4Z3VjCk8Q5tQc0Hy5zqd47tU0k0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-01T16:03:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3739c19a-8e5e-4c63-b2c1-76992c553614",
"author": "Edward Kharenko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRActCXc4tFkHWrCd3QIzxjuSA7kZfyOoJX-bGBzIM4QnNQg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a great experience working with this manager -Makhan! He was very polite and attentive to all my questions. It was easy and comfortable to communicate with him. He helped me find a great parking spot for my trailer. I truly appreciate his professionalism and support.",
"date": "2026-03-25T17:35:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d8c7a03e-440b-4090-bd17-cae0c6fac33f",
"author": "Elisa Peters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLJKKY9cmHarNRanG4nlzvjq_1MlPgeQEjfGFr0Zg2GEaoYtHP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Makhan was great! We had an account issue when systems changed and he worked hard to make sure all of our information was corrected.\nLocation is safe and employees are welcoming and professional.",
"date": "2026-03-09T21:57:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a8232b4a-8fa4-4a0f-b399-e17e9ef0fad6",
"author": "Starr Larsin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCpjPx1SH6XaAh4mKtPw0KRWo5tY9YNOdum6dh1DiwUCU7H4Bo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Decent prices clean place under new management",
"date": "2026-01-29T20:58:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "e036a434-da7c-4bbe-b1b5-a1f00174027d",
"author": "Mary Fagan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFHsvyzQ-NCMIVpMvXRQtn90qjAz4nwtI4Ytdq2aLIlZBNooY=s64-c-rp-mo-br100",
"rating": 5,
"text": "From my very first call to inquire, through viewing the different storage sizes, I had an absolutely wonderful experience. Makhan answered all my questions and provided outstanding support throughout. I will recommend this place to everyone I know who is looking for storage! 10/10. Thank you for making the process so easy and stress-free.",
"date": "2026-01-28T00:35:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5d313991-e824-4bd3-8e82-894c3794940c",
"author": "Cody Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDnzl89uliQUGYOfNmZHoiM0xzg8o3u9meT5M8jQhKbEgHOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a nice storage facility, great location for me and secure. Highly recommend this place. Plus Makhan always knows how to put a smile on your face if you’re lucky enough to see him!",
"date": "2026-01-12T17:20:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "c4e1d343-b920-4506-a6be-2597461d7b51",
"author": "Cristina Beltran",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJG2t52ARVSuVUs1kIbIL8aS_MR4MF0U73fyFXhIOv6z4laQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent experience with Mini Mall Storage! The facility is very clean, secure, and easy to access. The staff is friendly, professional, and always willing to help. The rental process was smooth and straightforward. I highly recommend Mini Mall Storage to anyone looking for a safe and reliable storage solution.",
"date": "2026-01-10T19:20:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "eef70df0-56f6-4b8f-b736-d16e19a10736",
"author": "Alec Washburn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPbXLt_ECQyTLJLRiyg9q3mYM04mm5OHwzHvCRkghlftUa4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location, great facility and even better staff. Thank you Makhan!!!",
"date": "2026-01-08T22:35:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78ecc6a4-1ff5-4d10-99fe-be8287998a7a",
"author": "Alexey Housworth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKC1-g-XdbHu1XsGDsRjXPiMoloF9aYq1jNBnENsoC9pKNprNY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Makhan is an amazing guy. Super personable, friendly, and helpful. Highly recommended using this storage unit.",
"date": "2026-01-06T18:00:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1479aa31-7a98-4c7b-88bb-4dd90fb77ae1",
"author": "Ryan John",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRZj754-nVJmQeATZyJFn0TkuoBuERORFKFUwn0yk6_5PaAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility manager is welcoming and attentive. I Have multiple storage units here and recommend this place if it makes sense for you!",
"date": "2026-01-06T17:57:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e59c107-d523-448f-8d3d-afd32d345371",
"author": "Russell Larson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqaNKkQaJmNPz3SrIShiv8rm2q2NYeYAjeAlE9hYleXc6XB6hRKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place! Makhan was flexible and very helpful!",
"date": "2026-01-02T19:41:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c790a8b6-b2a1-42cd-a3ec-e32e20b8ab40",
"author": "Chris D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIj0akXqZjj55KtlwoWFFIKnNKgz6P1WEX9ZFveGuf79ige5g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service! Makhan was very helpful and professional.",
"date": "2025-12-31T19:24:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6b2de1ce-aacb-4548-8bf9-cbb3c86e0472",
"author": "Cindy Tawyea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKd58oTrBNQkck-nDTe9qKHyNeHzw4x1MfufGPFkhR3_lx4qA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented here for 5 years, very clean property and secure. On site staff is friendly and efficient. Thank you!",
"date": "2025-12-31T18:55:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "88da9c41-007a-43bb-9810-bd42f40a319f",
"author": "Eric Clemensen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvCRD2hF_nGwTMDiYgctojuXRmwL9ajeEuqClj4vVgK7t4mlmaAg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy process and Juan and Makhan are\namazing and very helpful!!",
"date": "2025-12-31T18:21:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Juan is amazing! Thank you Eric! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2025-09-26T10:45:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b553993e-1d6e-4d4f-ba3a-514713fe48f7",
"author": "Thomas Kalinoski",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRrucfD646XcCXXfCJZsKoG1-pfqxDNkJXhVFx8tnHEhG4Qm4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and great overall experience. Good rate on outdoor car storage",
"date": "2025-12-26T17:35:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Thomas, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-01-26T10:45:44.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9d4dc6be-dff9-4b01-ac03-ac4545f3f80f",
"author": "Sandy Zupon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD-UD8fp7KbKjzvSzelCQrIaeDOmhUbGFcTguhf0p12SMkPTnW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon did a fantastic job for us!! We highly recommend him and Mini Mall Storage, great prices and high security!!",
"date": "2025-12-20T19:58:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sandy, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-12-26T10:45:44.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f1921cc0-9371-4fb2-8117-df0e583156b9",
"author": "Tim Everson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLyw0ahrnHEaYW81__7ng1zsQEPVXWe6nqeR6n4cwQ7fwQwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am so pleased I found Metro, great facility and the staff is wonderful. Me khan helped me out of a bind and has been great to work with. Randy is also a really nice and helpful guy as well. Highly recommend. Mekhanndoes whatever he can to help me out, and puts in an extra effort to satisfy my needs. Price is in my budget and service is all I can ask for. Thank you!",
"date": "2025-12-14T19:24:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for the kind words, Tim! We're thrilled to hear that Cassie and Alex were able to assist you and make your experience positive. We’ll be sure to pass along your feedback to them. Appreciate the recommendation!",
"replyDate": "2025-06-26T10:45:44.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b07a95fa-9da3-4f75-9e6a-918a4344bc0f",
"author": "Heather Shearer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLETlF0xURmmfqPexcba8WO2l2JCDY5ZwSsji-SAgBxWj51Ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Makhan went above and beyond to help us do business from long distance (FL). We appreciate his kindness and professionalism. We are happy to do continue doing business with him and his team. Thank you!!",
"date": "2025-12-11T22:06:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Heather, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-26T10:45:44.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "310fbde3-cab3-404b-a2bc-cd685e96aebd",
"author": "Devon Priest",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhC2Qny_rwXn2iT24adTqa8POoJVKyVXEcSPgRVIgTOjcMrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-03T19:12:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-12-26T10:45:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2f73a53-53b0-405e-8a40-b73b2cb27971",
"author": "Khakim Issa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQaP-0o6l3eFbpQek4TRdX4Z_ixqHhIpDLkmEpfiOCoLcgNFca=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is so friendly and compassionate. Had an issue with starting my truck they provided jump starter, thank you all!!!",
"date": "2025-11-14T16:54:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Khakim, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2025-11-26T10:45:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "41b1afd7-0924-481b-b2d6-015569e84e8f",
"author": "Kyle Benson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDwOqwaJxvrWD13x3cR2nfkG2zL8m6YPeR-KPRvweBzfHnPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The guys are great and nice to work with!",
"date": "2025-11-01T14:36:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug is great! Thank you Kyle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2023-06-26T10:45:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4738610e-098e-490f-8aea-e1c60ed110e9",
"author": "Vincent Okemwa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3oq3sKr2UkO9SdiQRCsiy6VNYWlX7Hn5y0bt31Il9q909Rg=s64-c-rp-mo-br100",
"rating": 5,
"text": "very helpful in showing me various units to decide on.",
"date": "2025-10-31T20:39:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Vincent, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-26T10:45:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e368c681-19dc-45fc-ba7e-14cca25452a6",
"author": "Tamontay Walls",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXyZF_wUhO5AEDB-jQTWF8QfUI2xow2Ad-WyQLE2h4wIEB03e1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best in Minnesota , I felt so safe putting my belongings here .",
"date": "2025-10-31T14:40:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Tamontay! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-11-26T10:45:44.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "b7a7d632-8e0b-49e6-a2eb-9d57887e856c",
"author": "Wilimer Urdaneta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVDaehxsV8f22Z_7MlUZadgwa5EgrFikrK2PYzgGNXAQGDsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good people, they explain everything well",
"date": "2025-10-30T22:17:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wilimer! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-11-26T10:45:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "587e7a84-78c8-4ff7-b04e-dd0461e01417",
"author": "akil joseph",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjlAFhxkF7suXuy_IP-0aBFj2adpVpAp6jThr9_-xlLTUb3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and friendly staff , they care about the customers wellbeing , I will recommend to anyone",
"date": "2025-10-30T19:57:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Akil, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-26T10:45:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b1d74b5c-a277-4df5-9364-9d9e4e8639c2",
"author": "Shawn Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoJfFF0NitvV1YVlXhYKcBEKWp7n7j-H_FR4mlvefQ6YD-dA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-29T21:57:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-11-26T10:45:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a2aa06e-fc21-4aa7-b127-c20883519bfe",
"author": "Debra Hoskins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBf2MpNpUgcPt-N9oCx0StiXLfCdSDxKlug3hXLKnkvNewO3Vk=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m a new customer with storage the customer service team is very helpful and nice also resolve any issues",
"date": "2025-10-24T17:58:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Debra! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-10-26T10:45:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2c1c2070-9f19-4f3c-a6b2-efb348dc75cd",
"author": "Jill Rochford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK18b9nEH90W2CyDJKb6FhnFsfbesFGtPT7ovH58UwXIBv1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Front desk is super helpful and friendly!",
"date": "2025-10-22T16:56:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jill, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-26T10:45:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9df81f9e-d614-41a6-b577-f827296dac1e",
"author": "John",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFVrmQR3Etdukk6UHODBb99M2aDjiUYaXjEU6ozTER-1a4cA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mekan gave us excellent service",
"date": "2025-10-16T18:12:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-26T10:45:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "404ae342-17bd-4f72-8059-2da8f16a8102",
"author": "Karen Cabrera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYURIZVV0b90ACgwD-i_wz_gWxmPfSC2HHRmizUytNEJ3Jhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were very helpful and responsive",
"date": "2025-10-16T17:48:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Karen! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-26T10:45:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc75e0fa-0724-499c-bed0-6f5fbb5604a5",
"author": "Eric Werner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqmmSweHdQI0IxywWsdH8b8QZ047esG2_5ZKjgHW7wNfBq0UM=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-09-26T22:06:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Eric. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-10-26T10:45:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3e08ca8-b56d-4bd3-a038-e989d96227ed",
"author": "Brian Gorman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIguHbKD1WANHAPxZBxhUnBhsRIB0Iu44knnx8qjzIQXuKhXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike, friendly.",
"date": "2025-09-18T14:30:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike is great! Thank you Brian!",
"replyDate": "2025-09-26T10:45:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a7179045-599f-4a7c-aa4e-fd8bbe419896",
"author": "Jeffrey Tomlinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLej5CpFR7FdIGeN9M5af3w_O451FFTkX7OhxWzSr-5uAfYOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike was fantastic",
"date": "2025-09-17T21:46:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e482deeb-553e-4815-a0f7-59c39e4d746f",
"author": "roddy hjort",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsg9VRgv2pzJvbHpoHBUL7LgLs1imXZP2_pHkpiIq04FvyFQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mike was awesome. Great facility. It is easy to access and very secure. Better than expected!",
"date": "2025-09-16T20:37:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "62207c4e-4877-4d29-bdb1-c801ccc780f5",
"author": "Christine Traxler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXc1WFLsDFhWHC91-8MB2uppYHs2dKc5sz9o8ejjWgmnTntBV4d=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I stored my belongings during a move for 6 months. The place was secure and everyone who helped me move said that the set up is great for getting trucks and vehicles in and out of the area. They accommodated the cube company I used so they could just drop off the cube and pick it up after it was off-loaded.",
"date": "2025-08-27T15:10:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "11a14c95-cbe7-408f-a363-7f794805bcbe",
"author": "Jaiman Deese",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJh-MqFB3S4DgxSqsvUwU0TizYM47JWbNmKKDnmqsd4OKB-PY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex has always been professional and a great help for me!",
"date": "2025-08-11T06:20:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32881a33-6d70-4846-8946-b9491e3e6cac",
"author": "Alyx Petruska",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-hKLfJ9U1I6ImzOKxyTRw666CCL0a8MIUrrTMmWtE7BDO5565=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Alex is a gentleman and professional! Great service!",
"date": "2025-07-14T18:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "091e3a32-f3aa-4d7b-9c26-4adc050712db",
"author": "Member 3 Lyfetyme3",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxUZf_OsxAUiY2IsL6i2EkvhXn74jKpC5GYPDK3fEMYJTOuUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, fast response",
"date": "2025-07-12T16:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "28715a36-2db3-4a72-88cd-5c647e907f45",
"author": "Matt Rasmussen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0NAqkKXPflfJ70zBlyhVl5X46No6ZWS_oKUhfzBRNjOz32Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility was easy to get to and the representative was very helpful and kind. She was great!",
"date": "2025-05-24T15:07:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a213196-95a4-4b7f-914e-2679855fdf03",
"author": "Rick Rhode",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrkyq78sYiA_x2ofKkO4uPsVA3mVDT_XJFTc157koBjvagR5xs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-23T17:21:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b08866d8-384a-4265-90cf-c36708867182",
"author": "Justin Hoy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdoF8WMANzmBS_SWqZjUYeCpcSJZoAPaFUfYg_y1n_iiSM9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience",
"date": "2025-05-23T15:07:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8c9630b2-52de-4ddd-9a8c-b029e3989382",
"author": "Jeff Pedderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEeFTTgDPqofQ6hs-AoZXo23CqAX_YmnotKCqTZXd-LTUtByCK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was very, very helpful extremely courteous a pleasure to deal with I highly recommend Metro self storage",
"date": "2025-05-15T20:50:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "752239a3-544e-44bb-afe7-137dab22e75a",
"author": "Christian Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEPmNrX_j1KJsEkImAy8fqpbYYWQ4LpVHos3Ek3RVoBvNHvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-24T14:02:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "68971868-7a58-4669-b73a-38146c1b2f8f",
"author": "Clinton Paul",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFGTaYrOEJST6_nQgk2Fcc9Md_CY6X2_Vy6LEvSuT_UguEX6M-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-20T18:37:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6c6ef52e-b816-4291-beaa-60e509b480a1",
"author": "Brian McLaurin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0xf73EbrxQYJDn4em7cTXUq5hob58LMObDzYqMrtP3Ijff6U=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-20T17:03:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "92a03021-e203-478b-8042-e69600c737e2",
"author": "Robert Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBQAujEN0laWAmkjK_RDZg83tP67T0Vk3JSHDZFMljwoK__Yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-09T21:28:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "31978d37-909d-492b-b7aa-851024e96ace",
"author": "Desirae Mueller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAeXOIIKaMndLSF7T7GF3GYWAxzXyqG6WI4a6sVUblQ1ogeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Unit was perfect storage! She was awesome help! Thank you!",
"date": "2025-01-02T22:14:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "00b2b350-673e-46df-8127-a01987f9ab0f",
"author": "Warehouse33",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJVec4WDxcuNnjsnu921gal0mjiAgB51q2Bidaw_Z8-0J1eQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice facility, nice staff",
"date": "2024-12-20T22:14:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "06ad848f-8851-4ece-bd9b-a13564a0ffc9",
"author": "Dillan Kalis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuIvjy5e_zYjwILp65aLqUCMSEZkak6vtuYy_I0qA0Ctv6GQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cassie was awesome at helping me with the auction units I had won online. A+++",
"date": "2024-12-20T16:27:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f442852e-8d9d-43d1-917b-16358a32b0b9",
"author": "Hannah Brun",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfa3uWElPA4AQm_1dxwx3rccEXd24WgnbR3c0vWZSaH4ks=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-14T21:50:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "38e295c5-1202-43dd-8878-5c219eaa92c0",
"author": "Kimberly Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAQwNVQXCXtcwiT9K6hz0JKmF7jQRqyURk5mHmAEBFjvAh6wnavQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had to rent a truck 3 weekends in a row. So I had plenty of experience with the service representative at this Metro storage. Very nice fellow who took good care of me. The pickup process was easy and there were even boxes available for me to purchase for packing.",
"date": "2024-11-14T14:09:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1f5609b1-2d8d-4b7c-bac4-da98ae0d5acc",
"author": "Lisa Benevolentmuse Woolley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2golvtEM0W5zyIVbKaj1zNwFNJQgDbp8lTut4cBsSAaAK4RWy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was super helpful! She made renting a unit super easy.",
"date": "2024-11-01T16:31:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0c68d30-b2eb-4243-bd35-84236e947d6e",
"author": "Steve Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx6yPjZukVJvVFkUdMSHREzCLlTcjpW5sa-UOn3a1O1hB7h4g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cassie rocks! Best Penske experience ever!",
"date": "2024-10-25T14:55:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e4b9d276-fd51-4754-9cf3-7737a3ec75f4",
"author": "Charles Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKusyxFFbogAGmDbri7wAPn7RmYKXhmqMTpJddauazH43R_Sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-25T14:55:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "63974374-e682-451b-8962-17fbf3161e0f",
"author": "matt goertz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmS0sVbVavonrFXu8bNx_r5PtlIOmxnZc8n2GLRpArQgTqdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-16T21:32:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cc28d2b4-26d2-4e32-b3ec-8a6685f2b081",
"author": "Tailana Blaylark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-eLtIH0OS1CQ2rCA4znmrIhweKTWESP9yQyDxgbz1tnMwiEA_xw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cassie has been a great representative. She is very thoughtful, and extremely hard working at what she does!",
"date": "2024-09-30T19:15:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e06d5d7b-db56-43e0-90ba-4aae3a154527",
"author": "Devan Berg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxp7WAtj8QpqQBSyJS1IaVU4q1XjupRzRAMVk9PVJ4LjxD4ZPT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-19T14:47:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "45dbb147-c33f-4156-b4cf-c5509e78c908",
"author": "Evan Finn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1DACjbWYG670QWn6wps0QgvvY2W9cTIk3XnQuQdVTHTRoag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie is very helpful",
"date": "2024-09-12T15:09:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ef0ef9a-8bbf-4db7-8a41-68fa94d96c59",
"author": "Bruce Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4vw4ygiFN2xBOBI4E88xHb7VSdctlC9vZScVyATxg3Xk2kMWf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good location and facilitty. Alex was great. Very informative and accomodating.",
"date": "2024-09-11T20:23:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8b35ba6f-e923-42f0-856e-1250b205648c",
"author": "mr Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFANT4qbGMEmcfptRQE8QaOjcMcZzqu2qMWJY3iC6CxSg5q30R=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always the best customer service!",
"date": "2024-08-29T21:11:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f135e097-f87b-4bb0-bb8a-f093430248d4",
"author": "Miranda jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJn2g1t92k1hvYqKk67YDyt7gOlSWV3aESJIvY7zsIxEdf4dA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-29T20:08:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0e8c897b-95a6-49b8-97fe-35113a374167",
"author": "MnDOT Golf League",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKm4HHq-Ao8JRIX9rLdU0YbZ5UfJ8z0-8-y9YLTajecPSHWMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and willingness to help us out. Appreciate the professionalism",
"date": "2024-08-29T17:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "75ab7296-2f11-4301-8b48-22c7170872f6",
"author": "Sheila O",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIs_RlrcI4zTe8m3kmO_NgJKivYNEt-2bIFwQMWCiYKVjpZVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went to rent a space for our RV. The employee was super helpful. Paperwork was done quickly and the facility is secure.",
"date": "2024-08-29T17:00:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "eede2a6d-2da3-4e08-9206-0f219a562c9e",
"author": "Mirella Yepez",
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"rating": 5,
"text": "",
"date": "2024-08-29T15:36:03.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Andrew Larson",
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"date": "2024-08-22T21:27:55.000Z",
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"sentiment": "positive"
},
{
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"author": "Joss",
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"text": "",
"date": "2024-08-22T21:25:26.000Z",
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},
{
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"rating": 5,
"text": "Rented a unit during moving. I ended up renting another unit to downsize as i needed less space, the move was a lot longer process than planned...\nShort and simple I delt with Alex. He was extremely Efficient,\nHonest, these are the two best words.. I was gonna sign up online at first But I would prefer to deal with him any day... Five stars for Alex. I didn't have many doubts but he clarified ones that I didn't have which I should have... Thank you!",
"date": "2024-08-19T16:55:01.000Z",
"verifiedTenant": false,
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"tags": [
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],
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},
{
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"rating": 5,
"text": "Cassie and Alex are amazing! We’ve been using storage units for years for both personal and professional purposes, and in all our years of experiences, these two take the cake on customer service. They always go above and beyond to accommodate my needs as a consumer and I appreciate them being there",
"date": "2024-08-15T15:54:54.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "Awesome service!",
"date": "2024-08-08T21:03:07.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"date": "2024-08-08T20:04:11.000Z",
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},
{
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"rating": 5,
"text": "Cassie is very friendly and helpful, great experience overall with Metro Self Storage in Bloomington, definitely recommend!",
"date": "2024-08-08T17:59:45.000Z",
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"date": "2024-08-08T15:57:14.000Z",
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},
{
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"rating": 5,
"text": "I like the service",
"date": "2024-08-01T21:12:57.000Z",
"verifiedTenant": false,
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},
{
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"date": "2024-08-01T20:40:45.000Z",
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},
{
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"rating": 5,
"text": "Awesome service!!",
"date": "2024-08-01T14:44:39.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"rating": 5,
"text": "Great service",
"date": "2024-07-26T18:23:16.000Z",
"verifiedTenant": false,
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},
{
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"author": "Yaovi Ephrem AKAKPO",
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"rating": 5,
"text": "The lady at the front is very helpful. I love the service",
"date": "2024-07-25T20:04:54.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "Customer support was very high level. Helpful and cheerful too!",
"date": "2024-07-16T21:21:58.000Z",
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},
{
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"rating": 5,
"text": "Kathy was extremely helpful showing us units to rent. Very friendly also",
"date": "2024-07-16T20:19:59.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "Nice and clean. Great staff.",
"date": "2024-07-16T15:39:40.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "",
"date": "2024-07-15T01:38:50.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Adam G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbGqwKAqaP92cSp4C3YycwDuxeadtY0Yg6ZBAouxxEP1xXj1Wyyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was very pleased with Cassie and her customer service. She had all the information at her fingertips and had us laughing a lot too. The facility is clean and well priced and think I’ll be renting a unit there very soon",
"date": "2024-07-12T18:40:38.000Z",
"verifiedTenant": false,
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},
{
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"author": "Jim Hilgert",
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"rating": 5,
"text": "Cassie did a great job showing the unit, going through the paperwork, and explaining entry process. Very pleased we selected Metro Self Storage for our storage needs.",
"date": "2024-07-12T09:37:45.000Z",
"verifiedTenant": false,
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"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Alex Yastrebov",
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"rating": 5,
"text": "",
"date": "2024-07-11T21:07:29.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"rating": 5,
"text": "Cassie is excellent",
"date": "2024-07-11T20:44:06.000Z",
"verifiedTenant": false,
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"tags": [],
"sentiment": "positive"
},
{
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"author": "Ricardo De Armas",
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"rating": 5,
"text": "",
"date": "2024-06-27T22:16:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"author": "carol grady",
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"rating": 5,
"text": "",
"date": "2024-06-27T17:30:21.000Z",
"verifiedTenant": false,
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},
{
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"author": "Kathy Nelson",
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"rating": 5,
"text": "Metro Self Storage Bloomington is a great place for storing your stuff. Convenient with easy access, the units are clean and safe. The onsite customer service folks are great to work with. I recommend MSS Bloomington for your storage needs.",
"date": "2024-06-23T12:42:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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"sentiment": "positive"
},
{
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"author": "LJ",
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"rating": 5,
"text": "Very fast and Simple.",
"date": "2024-06-20T22:03:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "18d01441-103a-48bf-b455-ceb2f7351a67",
"author": "Evan Jones",
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"rating": 5,
"text": "Cassie was very informative, prompt and professional when helping us woth our truck. Getting a truck was so easy! No fuss or anything! 10/10 would work with her again.",
"date": "2024-06-20T21:55:40.000Z",
"verifiedTenant": false,
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},
{
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"author": "jack story",
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"rating": 5,
"text": "Cassie was awesome and made the sign up simple",
"date": "2024-06-20T17:39:58.000Z",
"verifiedTenant": false,
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"tags": [],
"sentiment": "positive"
},
{
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"author": "chris gabrysh",
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"rating": 5,
"text": "The staff were great and the facility was very clean and secure.",
"date": "2024-06-20T17:00:19.000Z",
"verifiedTenant": false,
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},
{
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"author": "De'Sean Taylor",
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"rating": 5,
"text": "",
"date": "2024-06-20T16:25:04.000Z",
"verifiedTenant": false,
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},
{
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"author": "Mike Alderson",
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"rating": 5,
"text": "",
"date": "2024-06-20T14:47:35.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Sergio Mayen",
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"rating": 5,
"text": "",
"date": "2024-06-18T11:59:26.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "6ed4e577-dbd0-45aa-90f8-1316e209b3f0",
"author": "Brian Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiYseS_EwmxZX5WLtOd7-w3OuvDlI3jZjMcprWFzqhrbwqcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff here at the Bloomington location are great, friendly, and helpful! Alex and Cassie are the staff here. I highly recommend using this store for storage and/or Penske truck rental.",
"date": "2024-06-06T16:36:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Colt Welch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdkMLro9qx0jI3bC7QVOyUFclr6IaJxLHdphK7zmMlhdAavA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex was fantastic to work with and made the pick up process so easy!",
"date": "2024-06-04T20:13:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fb51dd65-eeb3-4fcb-beca-9f624de87d87",
"author": "Amanda Leathers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6XMaalNiplIzKOh3mMgPu6xhb3edr5sBPZcBK-VhAlhSjWf_O=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-05-30T22:49:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bbf288c1-0c42-4d14-ae67-fe07c68fa218",
"author": "D Fujamade",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxBnwCg6XwNy-bchOK-xA9wmqeEQTi-p8tv17wuqyr-bHBAE4u=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-30T21:17:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fca3a472-2057-458a-838b-8ec21b0b1496",
"author": "Annisa Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRvVyjx7qbQPPjpWXG6ff_LRPVNT_JdXlkY5DRPO9LvJErxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-30T18:39:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0cac1d01-3115-4044-8685-651eace0e052",
"author": "Josh Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrvoSd0R3tl9dor1ym53YlFsphvRJqoQXH_IZcLPmtjE6vWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2024-05-30T18:28:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"author": "Jeffrey Torres Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIejjYBwkiq3SHyIJYgUFNRxozxJXSBIvdDeXOOFYwyZ1iZWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-30T15:14:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d7b056ef-8d09-448c-b46c-4c2b3c138da6",
"author": "Megan Benson Nightingale",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUX-4F6fGXROJ6ghE4_Xg0OEIVoARkLTX9LSWBUKdoR5WKhfDqC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was so efficient and helpful! Third year here and they are great to work with!",
"date": "2024-05-23T18:11:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "577f02f1-ba98-4421-91c8-633cff2a9af5",
"author": "nathan tessness",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyqCeN53WqaRdslp2nneoGY4vpZICiOc8DAUbzqcMfQvdAeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-23T14:59:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7b845bad-f196-4e5e-bd92-90b23735c1b2",
"author": "Jacob Mihai",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTxQF-n6QQtcFzzlv-gNbt6eLAKBwwEy9KtdeDHJ4ZJAGtUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex the guy working here is the best of all I had ever experienced dealing with very helpful thanks alex recommend this guy gets a good rais asap",
"date": "2024-05-21T16:59:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "eea99cd4-7883-4e0c-80a6-7f5e9ae8c13a",
"author": "Nathan Cirpaci",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_kV4EAZc_lDKcED6DA4T3WFGl39CB-6466wBdMN9YWoF2dQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hada amazing experience made it super fast and easy thanks so much Alex highly recommend him",
"date": "2024-05-21T16:58:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f5df91a7-94ae-402a-baed-afa74a3c7786",
"author": "Ashley Rayne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXNzKSKDV1C3bnbXaRuWqNjuznQYgq37Svl-2HzhxE_IJ1jMaw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff",
"date": "2024-05-20T15:20:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fb3c3905-4e48-4d54-8419-f2ff8e2b3635",
"author": "Vicki Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUE4VSV7d8y0U01zvw6ecdsGD954bm4FEQFsiKEtHDtfOLg-x5f=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-18T18:22:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bf3c1f6c-9b54-44d8-8e0e-0f75da64aff4",
"author": "Randall Overstreet",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJd_UV09eXb8Jy4p8pXOXuq8J5LbSgmRwJ5Krn-98ei3QC3OQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Very nice person",
"date": "2024-05-18T15:51:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3089c26c-ba4e-4f4d-9f9c-439bd68d2d4c",
"author": "Yvette Harding",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJ3dB5OT2WzlOVHJrRFG1_KJ_yQoWgz_bxV98O9k3rxOhwjNHxDQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-05-18T14:53:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f097673e-9bf1-4ce5-99f0-46442b1375d3",
"author": "Prairie Bly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKngjJwssHQ8yHQoPEVoVuHoyIg941Bmp5-Op7qjG75XgLJEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2024-05-17T15:46:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "deadcb0b-0f44-4f62-b695-9cc580b0b954",
"author": "Niki Nenovich",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5d14pjpHmyBI-v8WOd9slNjvkHmTMoPE6te2dnVh6W0cBMm6j=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was so helpful and did an amazing job figuring out just what we needed! Thank you!",
"date": "2024-05-17T15:27:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7b814d04-dd74-4cc1-901b-b3906869b6c0",
"author": "MANISHA SEPHUS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXR49j_I_Lr92y20Z3A_PwEJNJIbBf2wrjpyZ5IG7lbhutOVyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for helping me out",
"date": "2024-05-15T16:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "725b80b3-7c1c-48a7-9b33-8f1fb2777050",
"author": "Bruce Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1CYy71IeOCpp9Z2zQtDAGYgMvtYAws3nEu6KxtBMu3BV8IlNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Penske really came through for us when the original rental company bailed on us an hour before picking up the truck. We highly recommend Penske over its competitors!",
"date": "2024-05-11T18:46:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7ce688ae-181f-4056-b24b-299db57cbd51",
"author": "Michelle Luther",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMZTIZbxn4O_Tvb5e0SdQlwtAYBA2ZpZa16cwGCRNvbomMyeCN=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a short term need for storage while we helped our parent downsize. This worked great for us. Easy in and out. Easy transaction. Fair prices. Felt secure and clean.",
"date": "2024-05-11T14:26:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "2bef4522-748a-40cf-b393-9d7f57a96dac",
"author": "Nancy Vershey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA98MPOkAz_cyLcRsNegFIoI9DXWR2A3Z9Ce31Fawsa2E1vA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-09T22:39:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "19af5a17-2243-4cfa-a5d0-d6c1a3de4ec1",
"author": "Tory Becker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6UXrQ111VS_MlTcdQbvV1bmdsmRaD1VtK9aeR0UOlQlTGWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was great. Very nice experience!",
"date": "2024-05-09T20:19:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d9e12dec-02be-44b0-a5bd-828c88df6530",
"author": "Rachel Barkel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-JgGhAShNDKqaCN1aKWc2KlngxQ-TTAAnIRVRWvQs3pZ2IRcT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie got me set up with a truck very quickly and smoothly! She was very kind and helpful. Thank you!",
"date": "2024-05-09T15:51:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5b0fcef1-56fd-4389-99f7-a90eeffd39c7",
"author": "Tom Nechville",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3fb3R-d6Z_JQVWu4zu9b6nzgja2_08Jq0pbi3ssHMrb5F4KkF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Vert attentive and friendly help. Go Penske!",
"date": "2024-05-09T15:30:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0fb78191-c26a-4971-af17-5e761435ee5b",
"author": "Tony Eriksen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDiSm8kIwjfuBmjaCKBi3KEC3161zd3ORZ2WssPEZC-K-o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was super helpful and answered all my questions, very good interaction. Very satisfied",
"date": "2024-05-09T15:01:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3b9c9920-a5c3-4499-8b4a-59c32b41b29d",
"author": "zella berg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqxJfWSUquuZ3rLvPWP8WPxBz3SJwXw9O-oB-FIe3HYwMv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service: employees (Alex & Cassie) are efficient and knowledgeable.",
"date": "2024-05-08T17:43:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a16e60d7-07ef-4e9d-a1cf-585eee32e2fb",
"author": "Jonathan Kotz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGvAJ9vmcY2EbDyFwiTxNDILpvwW84T0M-uUsbu7bBPa6XPog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was very pleasant and helpful great customer service.",
"date": "2024-05-08T17:12:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d7b179f-2626-4b2e-8ed3-f56c0e6dfcdc",
"author": "Josh Kardell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKK43eRyr1266ykVan6fi4dWcYuWjWaBYGCEtc0ioAc9t2FkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-08T14:31:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "061d1c15-ec4c-407b-8ef2-45b7b0a064c2",
"author": "Adam Stepney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJetxHTrr1g2BYQC5rgMxub1WXINXIQ756D5UlNLI1MOKn_9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex was so very accommodating and got us exactly what we needed for the ling term. Thank him!!",
"date": "2024-05-06T12:52:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7720e794-5871-4f96-8e0d-af7df31ddb14",
"author": "mykael pirner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOgZqGR3-e4huLKZeQsH9enytW548qu3W7A8E0dMcdr8qB2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a great place with awesome staff! Both the woman I spoke with on the phone and Alex whom helped me in the office were incredibly friendly, professional, knowledge and kind! The storage facility itself is very clean and secure, I highly recommend Metro Self Storage!!!",
"date": "2024-05-03T15:43:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ea36015d-47ed-4754-830b-10dba6b5cefb",
"author": "D M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUM8877JipKCXMxXQRXjsHM82raWnhJQROr3F9MaGvG4XEIJyur=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Got in...gated. Made a deal on some stuff. Felt good and safe. Left through gate. Went home.",
"date": "2024-05-02T02:08:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "579b38a2-d1a5-437e-a4de-6f312d5535e0",
"author": "John Hogan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxCWuPbQfjGPfqXNKypUBvMWWEQr_MVcmGyZX7tozPqJGuNw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just had to rent a space quickly for water damage control at home. The process was fast and easy. Cassie is awesome. She explained everything I needed to know quickly and concisely.\nThere were several option of size and location. She presented the options and helped me find the best answer for my situation.\n10 stars if I could.",
"date": "2024-04-25T20:33:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3fe24622-2403-4e74-8943-17ad2c7e35f7",
"author": "Joel Sniegowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuWIIhaMa-XDCxMlIHQIui_rXosPt32O14oUAd2QsLPIyAVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The were super helpful when moving units!",
"date": "2024-04-25T20:05:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d8c2543-f1b6-4e84-974b-31f789669c87",
"author": "Jesse Klein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInHBqyWb45Jhmly1ThDxDVtAUCxq8t3d9yBnFJWs01Giu-pQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2024-04-24T15:35:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c4685b95-96d5-4aed-8fa7-50124c46b721",
"author": "jon norine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCUOS-_YLKsIarnrLmd2ImqL9UvPzEy85tVysziT8Ctgbcqp1y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex was great. I feel secure here.",
"date": "2024-04-23T20:07:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "6487e54d-0506-4d49-9911-56b5a7daebc1",
"author": "Nicholas Forystek",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwiTh6BLkXyvO7rrw5aaExeIP-rc8MHBURVMy6-ZQzurEp9dPC=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "My second Metro Self Storage experience, and my second storage experience at all. How may I put it? It seems nice for the price. The convenience of the Metro Self Storage in Mound Minnesota is double the price for a smaller storage, and I think worth it over the Bloomington Minnesota experience thus far. The difference with Mound seemed to be mainly adequate access directly to the building, which shouldn't be a problem with a unit you can drive up to which Bloomington has, Mound has only indoor units which also has big free carts to use, and is 24/7 accessable unlike Bloomington, all climate controlled. Location became the deciding factor for me, half the price for a larger unit just landslides the reason I changed from Mound to Bloomington's.",
"date": "2024-04-22T15:23:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "c32bbea3-826d-40d1-b92d-608b5ad145fa",
"author": "Robert Toatley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEcdIqsO_O3t2FB1yyzxY9wTeIc_QeIkaXqTihHTF5baO_RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-18T20:57:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3c0a5068-c949-4a29-91d1-8cf0d5042386",
"author": "Keith Sorenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDAD9rsDUqIDMApBTa3cW-ByIEnTFcumbCxEUu5LqCWy07uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-18T15:55:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cddeb0fe-f13c-47fd-b61b-24a75cb051b5",
"author": "Peter Randall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQL0lKWLR0pBfFAeUo9yx3_pZ5vFOxkLoMzSjfsAkm8iqCJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was great! She spent time showing me 2 different spots and explaining how the gate works and hours of operations. I was impressed with how clean the property was and I feel confident my property will be safe and secure for the duration of my stay. Thanks!!",
"date": "2024-04-18T14:46:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "059d49bd-388d-43f8-904f-d2c3c2c45de3",
"author": "Chris Roy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUk5HkPd6fRPAgQZW20usPCaaHbttmMQj9iPuIGAlFC1YYmGic=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-17T22:34:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f28d713f-23ec-49b4-9d68-5c8bf5255220",
"author": "Lisa Anne Leary-Schulz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX27knKYmgQ-cBpYZuW4qNw-zqZC-7q0l_NigUC0zRocsHe1AYZYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cassie made my day! She was polite and helpful. Cassie made the process of getting the rental agreement together, fast and easy. With her help we were able to get the right space for our needs.\nMy husband and I have been renting a space here every summer for many years, and will keep coming back. Thanks Cassie!",
"date": "2024-04-17T20:32:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ed8e15c-ff1a-4bce-b4ea-d5ee40e1aed3",
"author": "Derek Uutela",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoM9JSyhRvj7kDfBiSzzHFsnLsQY6eeltiDiqFzqUcNvtTFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie very helpful answering my question with my account. Thank again.",
"date": "2024-04-17T15:25:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5e39eed-59bb-464c-bec3-2259436e7768",
"author": "Erica Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsqu530YL6_sVU9bPojcRCuJuzx1pT_ypmGC-VnUqanUkuCG-c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex was very helpful getting everything sorted out for me.",
"date": "2024-04-16T19:18:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5e12e658-1a0b-4edc-8856-b88ae77f9a19",
"author": "Paul LaCanne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtDaTFNY3hQ9BS11rhZqsFXgb5HnTy_2XafwL0fDdnL-xnQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex was great in helping me get a storage unit picked out. The process was fairly quick.",
"date": "2024-04-13T20:48:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"author": "Charlie Russell",
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"rating": 4,
"text": "Great storage place.",
"date": "2024-04-11T17:55:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "62ff5bb1-2325-4605-bb11-205a4c84ef6b",
"author": "Jared Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjNmy0zJEcapSnIa62X_nY4FXN0kEAC1yOBHazjsoeh3FMSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice awesome people, facility is clean and nice looking",
"date": "2024-04-10T16:45:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "76a32cfd-aa8f-48be-8b69-e6f1f748726c",
"author": "Keith Kunst",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRqXLJa3NhCbQo69LuiMWCQCK1dgJihPWI-xoC6qxqoAQyvUBZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Office people were super great everything was clean and really friendly",
"date": "2024-04-10T16:45:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4c3e7a51-b08c-4288-8cb1-f75c54f959e0",
"author": "Thomas Hofer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeEO-Wz2jcvmB6gfP-bkuXuPlhZMag148cHaM6mndKurwRog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie gave great service",
"date": "2024-04-04T17:34:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4aa85181-79b4-47f7-a448-3198871569a3",
"author": "Ted Sayaraj",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdTXf6-1z4RQTnFmtLx_ZAwKIrGKrLCc8pZc4iQcRBnlN3ZYWzhA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience here, easy access to our garages, front desk lady was quick to help get our paperwork done",
"date": "2024-03-30T15:48:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e5f68c81-a5bc-45c8-a62d-a36f184a687f",
"author": "Harley Cliett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW0TIan2I0hI28yHpuByvrgoYJQkGYMsZ5VwWrqZ0-K7qPPQdfaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-28T21:15:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b71d8b96-dca8-4139-b4e5-9a9787c6a643",
"author": "tj mcauley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEjnE4lWW9bav-u5ztuGAAchCGeDSV0vtHpjmG6fmMYMEjIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-28T17:51:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "76cc9cfd-87fb-4afb-b025-c2433bcd860d",
"author": "Charlie Greenhoe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkEgvolJfy80q79RG0nIis0Fq0WedW25TlSwfbG6fT2SfjfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie did an awesome job setting me up with everything, friendly and fast",
"date": "2024-03-28T15:53:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1f543b6f-a98c-4b40-aec4-e9467325c89b",
"author": "Shane Hopes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVlASGFODTpc4OAhjqwfx1nHb24zw2k1av1ps8LY1rJgEofw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was super helpful and informative to help me make the right decision for my storage needs.",
"date": "2024-03-25T19:43:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b71ed6fe-87da-4ab0-bf7d-de078905e264",
"author": "Vava Guthrie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXvjUYKKoXAWvv9OiRltABgea-Km7bx_PnBjLQ50TJif7NOxkn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was fabulous. Very helpful and patient with us. If I were her boss I’d give her a big raise because she represented your company wonderfully I’ll tell all my friends to use your storage business",
"date": "2024-03-23T20:13:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1cffce1d-f29a-4e61-91b7-c662d5f7e7f6",
"author": "Mary Houk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDS9GGY-P53VAXMB_QGGXNw_7NsoCgvw0lvRYvDS4Rro2zTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was so so so so incredibly helpful and so very friendly!!",
"date": "2024-03-22T16:38:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8526dc67-a32b-4d2d-83e3-137049e47ce5",
"author": "Tiana",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCHSTZlXYzTMD7wicreT0cfkjDm-Nk_auUefrVld9ldciM24qm=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cassie is fantastic very kind and helpful!!!!",
"date": "2024-03-22T16:33:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bad1d979-aa80-41b0-9352-4a4b9942207a",
"author": "KENYA SIGH",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV619Q02Qw4zeZsiSjGlxo3QeXygyAcNpmEVla8k7TAa9QrLtQm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was very helpful and so nice and informative.",
"date": "2024-03-21T18:40:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e3af50d9-734f-4139-969d-bc18b80733b9",
"author": "Gordon Wennerstrom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZV9TA8Qb3KKkC1fGAbhT8ebg7XWxz1PU9n-ctUovZHX1p4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex is awesome!",
"date": "2024-03-17T16:24:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1e4f2a62-9c42-4269-9616-3578b4c88061",
"author": "Duane Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMNNrpDKhzUoUGbXOIFKIXrqd9kNwe65XOpc80RiDOBbY-_16j_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "We utilized storage space at our local Metro Self Storage while transitioning from MN to MI. The space was clean and secure.\nIt allowed us the flexibility to move residual items, small trailer load by small trailer load to our new place. So pleased with every aspect.",
"date": "2024-03-13T13:38:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "8b0a3c88-bb58-4c5b-88d5-bf16d6a6d351",
"author": "Robert Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFY8TTpGalLNf-8dhdXEQQ0Qj5cb2p7mOLoC7DohVln-Sy4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex and Cassie are very nice and professional. I had a small issue with Penske but these 2 went to bay for me and rectified the situation very quickly. Give these guys your business!!",
"date": "2024-03-01T16:48:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b539ec7c-18ba-4f01-83df-5a6485820eee",
"author": "Marcus Shockency",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvwXlmvnBPsPMrWT1-O2XV4Md2k--xFGufZCNZYhWi4SohrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-29T17:32:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8c349b17-36a5-4ff1-95d8-faf416ab8c59",
"author": "dewey johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLu_deMRiTcY8bttXG1VdCUVNwxSG1StryNa-TH9PkcAgQ_yA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Bloomington Metro Self Storage has been my number one choice in the Twin Cities metro area for years. The facility is secure and has quick easy access for me. I am especially pleased with the employees over the years. They have always given me good service and have kept in communication with me. This is particularly true of Mr. Alex. I am a bit 'old school' and prefer calling instead of emailing and he is always helpful, friendly, and understanding of my situation. Alex is truly a credit to the company and I value that relationship.",
"date": "2024-02-25T17:55:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "6cd3cb72-f67a-46ba-bf2e-1e538f19b67d",
"author": "Kia Lo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEhJ_-4TBjPbpHlBVitRFHqb5B2h9G0qs_dWmXUhKLZyHOkkmMYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice, friendly and fun team! Would recommend!",
"date": "2024-02-21T20:09:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cfa2d4ca-d17a-4419-9b6b-3c620aff1f58",
"author": "Jeremy Brunjes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQHHH5oax3ALkW36q8nrUCtslk9x4oOdi2B40_PxlgzcXaYeSd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, friendly helpful staff!",
"date": "2024-02-17T14:47:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f6994fdf-a63d-4b07-a99a-2d5b5f2f2a03",
"author": "Ben Lundquist",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzVjJFp6X71sm_zmVFcFhLBR4Zu4VAcuxyza-SUQMhz8cSgQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-02-14T21:37:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b997d7db-9dc6-422e-a1c6-7706c9d26121",
"author": "brant rossman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKz1Cf3W1R2bCmJgGftN3vnKgDDd3YP2TdHp2vXWpbtGqpaeU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-14T21:36:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "514a645d-ecc1-4ebc-adad-2ff126f601a2",
"author": "J Elven",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnwEXIagJ7g21DG8KwQ6Lfu0nyW1OTYfmbpye64Pyk8gIiMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone I've talked to there have been consistently helpful and cool. The place is always in good order and yeah, five stars 🤩",
"date": "2024-02-11T17:49:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ae1ff40-0d33-4b91-9871-6721c5e221f4",
"author": "Heather Fletcher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRyi-9HuuQXN9hwui8FKLn5xhR5xiA-6hoxj0FYAf5dSdYeHwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex is great :)",
"date": "2024-02-10T17:30:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6613326a-6e5b-42f8-a565-10d89d97bb90",
"author": "Beth Rodeberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4cQQ_xkMORkEVQfr5kef338yzXrwHcI15SViH4ev_WX9TQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at Metro Storage, Bloomington MN are so friendly. Just spoke with Cassie who was very helpful with my questions and was so nice to chat with. Highly recommend this storage facility.",
"date": "2024-02-07T20:22:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "de8b0f50-8b15-4713-b1fc-3addab3df726",
"author": "Quincy Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi4dw2QmKUxmk1VfkAxzbd8N1sNoxr6nhJhh6xveZ3QiV2ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was great",
"date": "2024-02-07T17:49:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cassie is great! Thank you Quincy!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "30e5bcb0-9bf8-48ff-a15d-0dda9f3598ad",
"author": "Brian Narine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITE8IefeUcXNC_GNE-2XXDh2NVn4Y-iHE3_Qxsi07OyABOGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been using Metro Self Storage for quite some time now! Great people, awesome customer service, amazing prices, you just can't go wrong! I've had no issues with Metro Self Storage since I've been with them, certainly the best of the best! Guaranteed to keep your storage unit safe by not only having to enter a code into the gate to get in, but also an access code to your building! Thanks all!",
"date": "2024-02-07T16:07:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words and thank you for using us for quite some time now Brian, we truly appreciate it!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ce9b4f38-db8a-4133-a367-e22994ca75b5",
"author": "Nickaila Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd0glRkbAlaIaBthnYWmAdKrrFDmo3LUt3M96IQc4r4IutIhaM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Grey service , quick and easy ! Very friendly",
"date": "2024-02-01T23:24:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to her that! Thank you Nickaila!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d812046-7f34-415a-9fc3-90ac30d94425",
"author": "Jake Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5H6XdmCKMcDOiYIWMM85w2QKwEqj1R1VWDM9y5k78NZX0rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie is beyond helpful and patient with explaining and walking you through how to safely rent a truck.",
"date": "2024-01-31T17:42:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jake, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "280368cd-1e1f-4ca1-af60-6074d21768f0",
"author": "tom schertz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4GXgaNpSu57e6Xaq_K4st1Llp09RvdVKhYVy3fEwwrDjlSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been a customer for a few years. The people I have dealt with have always been kind and professional. Alex was the latest person and he answered all my questions promptly. Good people to work with.",
"date": "2024-01-28T18:09:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a customer for a few years Tom, we really appreciate it! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ce4f22f0-d722-41ac-8a08-21b1342d6da6",
"author": "Jane Doe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIipvA6VcOZ4OH68Cj_0nF2ZH2RN7ZVM0VyArYU-UwMWQXnjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best customer service experience in awhile",
"date": "2024-01-25T20:49:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a9f33ea-1ee9-4f61-b901-56240088a96b",
"author": "Tamia Cawil",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDLtC-a5-YsLhO6Nk36LQPVUjBS4fSMd0ojMs1-DV2yGL3zzp3tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex approached me with a good attitude make me understand the process very well appreciate you Alex!",
"date": "2024-01-20T23:47:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alex is great! Thank you Tamia! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "180a7476-e031-4232-9978-29f987c0e74e",
"author": "Jen P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpYJ0ZCyvtsTp_7-5ClZfCzJftbFiptBkMVaWO9vt6QN36tkwt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie is very knowledgeable about what’s available and great to work with.",
"date": "2024-01-17T22:47:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cassie is great! Thank you for the kind words Jen!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca1c4101-0f74-4d47-ae1f-a672748d087b",
"author": "Tagen McGrath",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIEMiwN4z8ggZ0QGC77nS9ALg5IoDeqHVYhKnORZgA1mLLSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is amazing! The people here are so helpful and friendly!",
"date": "2024-01-17T17:13:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tagen, thank you for your praise and kind comments about our team! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "403be812-5db6-4842-a8d7-279c1a63fc94",
"author": "John McFadden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvFYC52r-yp1Jro3DTvB6CJ2AVy8XME7hwpVA6rXo3g7IMTnUC=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have a lot of movement in and out of here and the staff are always extremely helpful!\nThey keep things tidy as well which is also great",
"date": "2024-01-17T16:54:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words John! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "03127576-64b1-4da6-85bf-f8adef659755",
"author": "Bashi Ibrahim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnJOBjY5Z5e9h2ewDys-K6AQsjH3_yjbJLmuHM8q2tSVhQgl7UuQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy, affordable, and safe location.",
"date": "2024-01-13T18:54:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Easy, affordable, safe, YES! Thank you Bashi, we really appreciate it!!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "71465e1c-2399-4b8d-a7af-cbe1eb17aad7",
"author": "Stephon Sharp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLTlG9ROhNsAI-SkkP_VrFqLnuHkYWA6UtqzMFZ92fz4Qp0a9s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience",
"date": "2024-01-10T20:12:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Stephon!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2028d8a6-eddf-4711-a38f-5ff43ec7c860",
"author": "chongjie zhang",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5amAGuBQSfa4VXbK6o1BahhhuFJeXIG7lRfXtPpxLHfBmKHs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-10T19:36:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chongjie, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49c5fe28-6a4c-4565-89c8-f9088e7f18e2",
"author": "Oddsprout",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxahkJ-romT8-3smTa7eSr3-F8CAZ_i6Y1PkGFL21JZyNS5Eny=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've never had to rent storage before and I was going through a stressful moving situation but Alex was very helpful and attentive. The place was very clean unlike other places I checked. I definitely recommend this place to people.",
"date": "2023-12-30T18:40:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rodrigo, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6861dc89-6579-4692-bd34-44cdb1a86a23",
"author": "Faysal Farah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8bEQ2xeym9OvInDQIRzXz61ZvuzGLp57xF9pABHjcaqRnqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex was great!",
"date": "2023-12-30T17:36:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alex is great! Thank you Faysal!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49a1e7a9-98a6-4502-aecc-94a4083a91ee",
"author": "Javier Vazquez-Calatayud",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU75ZkOtsdfSKhAAApHyt-vfptIyoHEWzDRqtaeTXjKd7REiNIFHA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Exactly what I needed when I needed it the most. Great promo rate and reasonable rates thereafter. Alex was awesome!",
"date": "2023-12-29T23:55:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alex is awesome! Thank you for the kind words and thank you for storing with us Javier, we really appreciate it!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "11e8b725-7fec-4efe-9adb-88e15a40beeb",
"author": "Diane Autumn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgtV6hbsH7Z-tSmPLAvz0o1lPIcHgiNIBOGh26q4uWZB6-zQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful service! Friendly and helpful staff! Alex answered all my questions and got me help with everything I needed!",
"date": "2023-12-26T17:15:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Diane, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4738f50f-60e4-4c34-b0fd-2db1ec0624a2",
"author": "Mariano Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKQL-pyWowy7cRD0zkCtbaJOelTYhBTsBHv3M1gx_8R_xbZA92=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-18T18:25:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mariano, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64057198-c3ea-473e-8575-35d664e0fc00",
"author": "Meg Spicher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgWA-pJGiVT8213XopXwn7rD1YEySQnGjPzRIiyKJJrEoo-ktKWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex was super helpful and knowledgeable!",
"date": "2023-12-16T22:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Meg, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8249d1c7-b75c-4a80-8105-a416c373eeb0",
"author": "john thorne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCcLI_ZCPrn-VgnNATicUexNvsff1spRrIIa173NnQkh3iRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex was most helpful and patient with me when I was having pay problems due to fraudulent activity on my card.",
"date": "2023-12-11T22:23:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2024-06-26T10:46:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea990186-b1b7-419a-b471-78bfd9832efb",
"author": "Houv Heng",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtO63StpsDOuwKyZZIu1QYQK6_Hl7Rm5wlNgtCiHpVl3Ls=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-20T20:55:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Houv, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9e9e169-15da-45c1-9892-d9e428b4efc7",
"author": "Brian Sanger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrJTMBZldRL61TOHWdVygaSnyi-OZIoXGYuJ5fRHjhzXNlTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cassie and Alex were great finding the right size I needed.",
"date": "2023-11-15T23:34:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cassie and Alex are great! Thank you Brian! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f128b55d-8f18-443d-b2e4-d478058c7762",
"author": "Joyce A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1_389l48qAVQSPMZYQtxOICZ5vTbK8DOXYBlN1-rmLpvvDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was a delight to work with. I highly recommend her. She went out of her way to make sure I got the unit I needed at the best price. She did all this while my movers were in the parking lot.",
"date": "2023-11-15T22:00:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cassie is great! Thank you for the kind words and thank you for storing with us Joyce, we really appreciate it!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "bb781a3f-7f9c-46bc-8902-a39683398e8d",
"author": "Chopem lynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMBILHWM8zBbN0g1oxMoHAGdRgjwp77PNzHt0SY_KQPSjG1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey and Alex was great help Quick and easy service!!",
"date": "2023-11-15T17:27:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darren, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba5cca1e-eece-443c-8c46-380bd65adcde",
"author": "Christopher K Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsDBsBfvZcE-SJUG5nAmzCb5UNveGijBNMGKMurhO_tdC7ikas=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have Stored a cpl of my boats there over the last few years, my experience was great, staff all very helpful and I felt secure in having my property stored at this facility. And Kudos to Cassie, she’s great and very helpful!!",
"date": "2023-11-15T17:15:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us over the last few years Chris, we truly appreciate it! Thank you!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b8daa33b-df0b-4c44-a56b-b192c61857c4",
"author": "Mark Mangan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdcSAWe9KpllHuJBvLipSLQ8VmlPI43PFCqJGiK1vILEV0f_HN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff. Great customer service.",
"date": "2023-11-02T00:01:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dce4495d-d9ee-4e8d-86ce-c18a319edea9",
"author": "Jackie Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJi5QBc-_pONM_nphRddUxaK68SzWFfolBX92EB9FEleWVKlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store your belongings! Clean, cordial staff! Good experience!",
"date": "2023-10-26T17:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jackie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6869eded-5e22-442c-a231-1431ec4f4baa",
"author": "Nancy K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYc5j6zAa4bnagu4hG8-w9FVviSukQg5kTuRickv-khxcW0g=s64-c-rp-mo-br100",
"rating": 4,
"text": "Metro Self Storage in Bloomington was great, no complaints.",
"date": "2023-10-25T23:48:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Nancy!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3b49ef8-1970-4e57-8a3c-5fe6ae57643b",
"author": "Travis Bowman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZ2Fob0FMCn7I9sCCwJVbzcuh9dwnr8F8OV-aZXPt4MnO18w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cassie and Alex are great and friendly,easy to deal with.",
"date": "2023-10-25T17:46:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cassie and Alex are great! Thank you Travis!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "89c7cdb3-6bd6-4d2d-92c1-c50558696e26",
"author": "Greg Stromgren",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5HUrdsPM7ooDVZB4c7h9yflB1kl8Zj1ZepELlSFi0Cyn0MQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very well run organization. Friendly staff.",
"date": "2023-10-11T17:30:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Greg!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8bd5674f-d485-4ff6-9713-73e3243d4bf6",
"author": "Ephrem mebratu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuLIef_8ZNtkqiTUg55IaQrpemhbKFIRAesbXqK6C-lKTF2jNI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-11T15:03:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ephrem, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a90899d-6a0b-4efc-8766-38d7adc5b90b",
"author": "Victoria Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7PuVL1IBkZiqx_hEMIsjbcXlrdc6c_M6PwDvzfXIGcuI1u8Cm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Oh my goodness! Cassie was so über sweet! She saw us, immediately smiled, and helped us through returning our truck and getting a storage unit!\nThank you thank you for the amazing service!",
"date": "2023-10-04T16:17:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cassie is great! Thank you for renting from us and thank you for the kind words, we really appreciate it!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c278ae3-5a2d-4b03-9c78-817a24d3f22a",
"author": "Ken DuBose",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSkvrBVNO3IJ_jBF0EpP0_Wz7ayhO5hSl4Rd4oCaHD68-W0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug and Alex were extremely helpful. I was very happy with the service and their willingness to get me the space I needed.",
"date": "2023-10-03T15:05:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ken, we're happy you found our staff to be so supportive during your experience here at Metro Self Storage - Bloomington. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a07afdb-b4ba-413d-8bcb-ba88201a1d79",
"author": "Roger Tousignant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_EUqA6rguBtQnup55BXWaZf3OyuSgULiaCGv-BeiUoSHQjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was a great help today",
"date": "2023-09-28T21:32:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug is great! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6181ea84-5ca1-43fb-bbd0-ed2f28e7a793",
"author": "Charles Slette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9QZuYNeynZluhosP6Ru5lsoRhMIhK-3Zs8ZNHYnSGLpnD_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-28T20:12:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Charles, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1ac4693-1ea8-4430-a5e1-e22ff5230451",
"author": "Richard Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9ZsY9_23_sm-HEgEiTxGO8NIn_WSg5UQK7Y8iOOrRSTs9zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "A great place to keep your storage. Clean and great customer service. Cassie was very helpful",
"date": "2023-09-28T19:44:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Richard, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d8a625e9-da68-4f68-a8e0-4e949807a02d",
"author": "Carolyn Wheeler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhoKEXRBgYVlGCqhceGTpMXo6CuxtYKXh8rQfNVwORgysMGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!! Thanks Cassie!!👍👌",
"date": "2023-09-28T17:22:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carolyn, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage - Bloomington! We hope you have a great day!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62ea0f68-f372-42eb-98f5-4c21c4b8f5f8",
"author": "chiming ho",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaVFd5C9IvQ0rrqOmF1QzCDxxDDUAkk74cFUOvUh7VnUdXaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie and Doug are very helpful. Their professional work and attention to detail are resourceful in solving my problems. Thank you from the bottom of my heart!",
"date": "2023-09-22T03:00:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chiming, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great weekend!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4decefc2-ab4f-497c-8be7-2d430e2e0921",
"author": "Saif Alshammaa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKL5p3WPlM8ZluZ4BQDdAt0JIQD9jNnYKs3YgsQfXaAomNi0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie is awesome and she is very helpful",
"date": "2023-09-21T20:55:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cassie is awesome! Thank you Saif!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ccb1ef2e-c3f7-4231-babc-b560d0b42021",
"author": "Scott D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiz5g0Hgg5lVAULJIo__wZPDNSUgDUXAq1onFfaocxM1_tAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy to pay online. Nice storage unit for a good price",
"date": "2023-09-13T17:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Scott, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2024-06-26T10:46:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c40548e3-a575-4d01-a99a-5ea5ae22a6bd",
"author": "Lisa Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIj0RwuXQbg6s9in9juQOFOzF1osvu06e9NsqH31zBehVjkeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was awesome! Very kind and professional!",
"date": "2023-09-13T17:07:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1cbbf13f-52a4-4b95-96f6-51c2462a9e7a",
"author": "Carlos Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLEmE3VdU4pWJ9glm2GMWRiO-gfCy_0Ot2_kdszpYMa64dBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex was very helpful",
"date": "2023-08-23T17:04:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ca05c68-283d-49a8-b0e6-6ed1f3866228",
"author": "Steve Valeri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcoqFbP51teOYS7w1ccFhW1c7w1q3J76eWj9HOdAVrZjEK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug is Great! He always provides me with Outstanding Service!",
"date": "2023-08-21T17:04:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d814dfc3-1915-496e-b412-90c4a0364ded",
"author": "maritza cruz zarate",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeAJaTaHJ_yr35CpoLOi3wBz_3hjo7OAPQVefrgLMqOytOTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug is an amazing guy! Thank you for all your help. He was a great person to work with! Your company should be lucky to have him!",
"date": "2023-06-23T18:11:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bb8f4da1-a133-40cf-bcef-1041f0d17e3d",
"author": "Miles Beckjorden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6QRxbVGK66WYBEZxH7--0nrNNQB9rY5C5-39Ix8xmsrM-asfi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex was great in showing us the unit and getting us squared away. Great service and to the point. Would recommend this storage if you are in the area.",
"date": "2023-06-09T16:13:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1a5ec097-3c37-45af-9c66-56936540acb4",
"author": "Ana Kelsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5DahxRvoX2Uo_3Jnwd-UL1XBzgpg8D5IyjOW9F_TMUi3qAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-02T17:24:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7962bed1-fe59-4888-a90c-fc6a66876511",
"author": "Jean Marie Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPFCUlGjVy0bXqcORqba6sp4M5aJmeGsO0nfn0UDPIOFJ0Ph2C=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The man who helped me set up the account and get the storage unit was awesome. Very professional and it went quickly and easily I appreciate that",
"date": "2023-05-27T23:03:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "00b92386-980c-4a89-83f0-1bb4a61d54e4",
"author": "Tracy Pollard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvA1WbImpcUDrjWgkAJRgIsBi8WLmjTKuhFy1vIcSf2Pmv1A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Doug was very helpful.",
"date": "2023-05-26T21:58:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "46f32fd2-7c03-4590-a7ab-045180f99d91",
"author": "Alex Klos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6-btDxrQyUtXVN2YzPJ31m5i6GAfrySWEiuTmbLPokVzvPq-d=s64-c-rp-mo-br100",
"rating": 5,
"text": "Helpful and accommodating!",
"date": "2023-05-26T19:16:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97ea8220-f1d2-4a8f-8346-294bb263f0b6",
"author": "Dorene Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtxVJrDQd_Etzmvsz-X5M0wWSK9G6cSsLPGt-fbw3mV1HDzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean facility and Alex is very helpful! Good price too!",
"date": "2023-05-26T17:21:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "dedb4d39-9907-4836-94a0-682de7e13e33",
"author": "David Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtIEbUISVx6eHy7bcLwojokEMFn9XoEqNdaydzrwPa5JployA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-20T16:39:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1d37a3f4-324d-4f72-b3fe-7955c0b4af57",
"author": "Ed DonFrancesco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ95pDBhENkVXCt2Islmm1iMUsje9v0QUwYaZYZK2dA1y-YSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Long, pull-through site at a reasonable price",
"date": "2023-05-06T14:06:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "56393551-d401-4308-95d7-795c10123bfa",
"author": "Claire Sand",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMowV143NcBdpKA7q8_0dXioUhQdeHyd0WJASdhKgkuduX-PZYww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful service checking in.\nDoug was a superstar.",
"date": "2023-04-25T17:11:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3626d7cb-6465-4389-ab48-def5822b0364",
"author": "James Ramey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXp4lve_V-A5DXka0nHta0TpEg2Aqm-tB-n61OfrxKQlomLk8S5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great job. Very good to work with.",
"date": "2023-04-17T21:45:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e74b8e34-be3b-4a49-a70e-7f59aaec584b",
"author": "Monica Potter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_fjwjyQKO3d3_i7N-Fbwm4sz_90MmMfLjnlajikgXrBhJ1WVDkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "So grateful for Doug’s service!!!",
"date": "2023-04-15T20:38:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "20ae98f0-2251-4d2f-a0df-49a93e551bba",
"author": "John Freeman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtPcXv_ULi4O6VqMr4bGYG2VkxEh4wEmsHtwvyvqccpum-dcJsRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy. Doug very efficient and did nice job helping get paperwork filled out.",
"date": "2023-04-14T20:22:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bff54b55-cda9-42b3-b7a6-3c3cfc52d0b9",
"author": "CL Baron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzqfvZXO4Ed1Bxf19oOgvqN66Fb4ShjmJBYmZ97hbfJmqp-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was very helpful. He listened carefully and did exactly what I needed. He was great",
"date": "2023-04-10T18:36:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3938940f-aef3-48d6-901a-1761b0376498",
"author": "Ann Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-aaXFHmMVFTDDiJlvGG7vJhwJxtPL4V_ohhJltQ6ZbtXq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was incredibly helpful and informative, made renting a unit very easy! Was able to answer all my questions, and I had a lot of them. My daughter was with and she said he was super duper nice too😊 Highly recommend!",
"date": "2023-04-04T17:09:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "280d2610-3844-43d0-9675-1416ac5088d0",
"author": "John Finley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcsyxqkuIzJUDJ0WM-e_NbBwwVj7b1NCoBeTgPKI-9zHA9Rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful",
"date": "2023-03-30T22:12:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dca7c3e9-6d49-4fc8-8cc4-896d09b8064f",
"author": "Thomas J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhPwyYolTdKE3tb95y5HKAeoswil6uf9O5wVEWUoAK7bWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug did a great job of getting me set up with a parking space. Very professional and helpful!",
"date": "2023-03-25T16:55:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug is great! Thank you for storing with us Thomas! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "bd053778-6b8b-4552-b710-708dfe2d5f8a",
"author": "Patrick Palony",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqSJi4eVG1_kz2KxJEkeGnXLl4rwKMGG2f0tAcjRWhOUZq6HVp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was quick, friendly, and thorough. I’m very happy!",
"date": "2023-03-24T18:57:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy that you're happy! Feel free to reach out to us if you need anything. Have a great weekend!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "503d1e82-c5e7-475c-bdbc-2c81a16d967f",
"author": "Heath Browning",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcj7IKm6H2hzKkKGPPCJMztzo95v0p51Bpm8GHTYjyonGV2g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great job by Jonathan. Quick check in and check out. Definitely recommend.",
"date": "2023-03-22T15:57:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Heath! Jonathan is great! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78c98bb5-eafd-42a5-b493-3b83d4ff3280",
"author": "Warren Osher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJco6aYOFYu8LfGkX30MKImu6krA8qeGzsydSlhd46eGrYzWcA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Johnathan, very helpful. Thanks\nGreat rates and additional support from Doug.",
"date": "2023-03-18T21:19:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Warren, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e0a5ea6b-a754-48f1-9926-6b48b7126c8f",
"author": "Lowell Parsons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICHOqDqMFaurSH-MZkmAz9WDuAi7lsthDMD1QMuALwl1QkMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug and Johnathon were great",
"date": "2023-03-18T20:15:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lowell, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd1d57cc-5b96-4f2b-978a-2dcd92e109b9",
"author": "Preston Haigh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1_ZKNxvaW3Cn00QI1NHZYcP5r04Q1lEfp41BCQojNgigQgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Johnathon and Doug were great",
"date": "2023-03-18T19:34:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jonathan and Doug are great! Thank you for the kind words Preston!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "814dbf4d-7cbc-4b1b-bf60-952b4c0ad4e3",
"author": "Jeremy Stauffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeVhzdOMi6mrQnJw5nKj6XBSRuzSgJDKEmxQmvsFgVhXzEHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented here for about 11 years and would highly recommend. Jonathan is always helpful with whatever I've needed as well!",
"date": "2023-03-15T21:11:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for renting with us for about 11 years Jeremy, we truly appreciate it! Thank you!!!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f424ab28-cc38-4402-a656-dff817074f99",
"author": "Tony Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIu-ztAOnkGGJxtTr2Ll3sXsRBjicVtFqBk5YIsxmdzkk6h3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Buildings are very clean and convenient to access. Great prices!!!",
"date": "2023-03-15T20:46:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that!! Thank you so much Tony!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "ecbc9f96-3a28-4e39-a1a8-54f2a9ae9096",
"author": "Rhode Island Potato Heads",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpRjHBQ-ndsyrqBw8oZQ_dj_vlRRSMOC645yVWK0lheMv6GiUa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan was excellent, helpful and friendly!",
"date": "2023-03-02T19:13:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jonathan is excellent! Thank you for the kind words!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a611fb1b-0e0b-4b8c-92ef-9bbdf3f5b6ec",
"author": "Jason Lambert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKe_t5Lr-f1CjB1fiTsLwqSvcp0e785VHcxCkXarJB65Be8lQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan was very helpful! Signing up was easy.",
"date": "2023-01-23T21:03:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jason, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5ecc4276-28bd-453f-81a2-b9dc6daf757e",
"author": "debra nordeen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2FZ66OIc1qNFJHn8lyXmdkZSMgTv6BGJjupBoIJ0xuLpEIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and personable! Easy to rent a storage unit. I worked with Doug and Jonathan.",
"date": "2023-01-14T17:28:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's what we like to hear! Thank you Debra! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "00e2b87f-51b3-4c69-9ecb-653c73d59667",
"author": "dale teal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzeaYpjGZ8ZjReZK50ALfLT0hwfI4d9_GLYEhbicfAVObVog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Johnathan was excellent helped in every way, very through.",
"date": "2022-12-21T23:33:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Johnathan is excellent! Thank you Dale! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd0f3934-b5ee-4347-a841-f25c9eff45c7",
"author": "Tom Vogelsberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK7uCNvnspl8FjXprIj1vq1YfsOW13PmLR70IfSU2pMG_LzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Set up was very easy and timely for our first time. Doug helped us and showed us the unit and came back and completed all the paperwork very smoothly. Thank you Doug.",
"date": "2022-12-05T16:40:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tom, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81f6f0b1-5c3f-4c8d-9204-86656452e99b",
"author": "James Purcell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVqy_UFIfam6Yf3NWObyrInaQLSeeKZBvLW_82otE4gj2CHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy to rent a unit. Johnathan took great care and explained everything throughly. Great customer service!",
"date": "2022-11-30T20:28:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us James, we really appreciate it! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab158659-64b9-44b2-bbef-84379e302abe",
"author": "Sam Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlkx_uIWAYiEReMzjQW4OL54CvUDDD_IXTT_5uPq497sQe1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-07T17:38:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sam, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5274ca03-90b4-4814-aa5b-2cd4e3f277cf",
"author": "Michael Sullivan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhi6haT_sc_EKzdz2tGdNAaJj45BIflThC27HxhsXPFwhT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Jonathan!!",
"date": "2022-11-02T15:39:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Michael!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3564c549-c41a-4531-9fdd-1c11ab4817cd",
"author": "Sadie Adderley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXekffyPJ6jJDSW3yv2gA1mZbJEOIvTAWQ0FNofvqHvIoLSHfdP6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was great about helping us select our unit and made sure to get us another close by when we needed some overflow space. Highly recommended facility!",
"date": "2022-10-29T19:25:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug is great! Thank you for storing with us Sadie and thank you for the recommendation, we really appreciate it!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e64dd0ca-5bca-4597-a203-9e7c0212f6f0",
"author": "Carl Osberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUljY48NktTq8PryrzKc33iH864ra_F1yVdiPUqZ5taD4SSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was very helpful!",
"date": "2022-10-29T17:08:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carl, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c66dd8c-ab86-4618-a96b-fc390db09b39",
"author": "Jennie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkxVzVgNQNkjwYGTxSNxDZ4WcC6F-eBxTDvp_AkLa1d9AfPwLo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan and Doug have been very helpful with my storage solutions and are friendly and have been responsive to all questions and concerns that I have brought up. I just down graded to a smaller unit and the process couldn’t have been easier. Thanks guys!",
"date": "2022-10-28T15:52:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jennie, thank you for your praise and kind comments about our team! If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f1b86c2-6648-4524-af25-83f437726cf9",
"author": "David Olson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFE-h7DhGDkNgvJ66D1Xw0ueGHUakPoK9utPwMbaNtyurU4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug is a pleasure to have as our leader at this location. He clearly cares about the customer experience and is thorough and precise in his work. I have rented here for over 20 years and through many changes. Doug instills confidence and professionalism. This is very important to me for my success and the investment I make in utilizing this property.",
"date": "2022-10-24T16:48:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for renting with us for over 20 years David, we truly appreciate it!! Doug is awesome!",
"replyDate": "2023-06-26T10:46:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "76a56cdd-e17b-41d6-a788-011eceff496d",
"author": "katarena Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAl8wMP8GezqxQlSrmWEO8lc0Asfse_6_VpKEt4C6QJlYhJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan was very helpful and very efficient got me exactly what I wanted for the best price!",
"date": "2022-10-11T20:48:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's what we like to hear! Thank you Katarena! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0937f315-06b0-4c8d-8eab-f0cd01e0825d",
"author": "Frances Olimb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzcqK22TToP2qYYGp_KxHVMYS1cjRV85a5bn6gXdZkdemKcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was extremely helpful and friendly,,, very professional.",
"date": "2022-10-07T21:21:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Frances, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1f4a3879-9a2d-44af-aa02-2841303ca363",
"author": "Lisa McNee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAevmTBON9XHlS6ZYQmGZTc4hy77KDAATeT3ZtKsH5NAdoCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan was super helpful, very thorough, professional and NICE!\nThe fact office is staffed was a big plus in my decision to store my stuff with Metro.",
"date": "2022-10-06T15:08:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Lisa and thank you for the kind words, we really appreciate it!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b633465f-bee7-4ea0-b235-f78df927bd74",
"author": "Amy Wojcik",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBEZmE1HgvNDIHLpBk3vKy3cak6dNZoIoFpUInhnnn9sqfbOaUaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was very friendly.",
"date": "2022-10-03T23:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug is great! Thank you Amy!!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "870068fd-87c4-4434-b109-93c67fec640d",
"author": "Jessica Christiansen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuaTW8qFCAQeNTUV8Xnz07UmeP0bxIvmmPVTbh7DVHtEhAa6ko=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was fantastic! So friendly and helpful!",
"date": "2022-09-30T22:32:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jessica, we're happy you found our staff to be so supportive during your experience here at Metro Self Storage - Bloomington. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a2b3015-0e01-457a-aa2c-d642aa38e1c7",
"author": "Nick Foreman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU96e1Z4BqFQ0XLQAKiy0KJgNRUS8aiC9k1voOXsVHERumHJHs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was extremely helpful with my storage experience! Top notch facilities. I know that my items will be safe stored here.",
"date": "2022-09-30T15:32:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nick, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5240b0ce-3961-4585-8010-8776476c8b34",
"author": "Bruce Schaepe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSesjIBo7HASPYDdtSo4fOiPyO2HhedNmGGgWPQ0lHgXqJV-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Happy to work with Doug",
"date": "2022-09-20T19:43:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Bruce! Feel free to reach out to us if you need anything. Have a great day!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94a0a4ad-3589-47be-b694-7460753862c2",
"author": "Socorro Moss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1kozcV8s1YiZk3LDxug1Dyd1kJ3GwGdLPIOcv7ZmP4kno5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Agent was very helpful",
"date": "2022-09-13T17:54:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Socorro we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce3ee0d5-3823-4327-b231-291186a407fd",
"author": "Gregory Koberstein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTlZZfiizQIx5R6J3ie1zT2WK4N83pVmOMoXrmRiD_5Pf1_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "My interaction with Doug was great. Very friendly and professional.",
"date": "2022-09-13T17:04:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug is great! Thank you for the kind words Gregory!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c96ea28-de6d-4957-ae47-fa106f201fe6",
"author": "hunter sorensen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLskMQhF94lvJiBYCVjAzLbHi6pR0FYAxSZdVo-OgkLJDqXrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan did a great job",
"date": "2022-09-07T20:42:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jonathan is great! Thank you for the kind words Hunter!!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85b8b471-10ef-4c02-95ce-a59f9a8f2f76",
"author": "Stephen D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4bA6URl7M6K625JYMHjcTQBM8fiDjiOIkwjC5jlP_UqzvEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service.",
"date": "2022-08-12T15:06:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Stephen!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0d01cfc-d1ea-404f-bc7b-774566d6fbbd",
"author": "Tamara Reidel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlAr-hwgLDnCvwmvNxwTGCB_x0vvZCBnXZlFe0bmjstJLXQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience getting a storage unit. Doug was very personable and helpful. Provided options and helped us make the best decision for space and location of unit. Thank you!",
"date": "2022-08-01T22:21:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug is great! Thank you for storing with us and thank you for the kind words, we really appreciate it!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9dc9d94-7762-4a03-bb61-766c0662a9c5",
"author": "Freddie Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxZ6fZNNU9XOT-wHvKVm7H2x6Z97Zk5PjFfBEFiZ4w_Y5YcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug the property manager did an amazing job. He was nice, helpful and made our transition seamless. That’s a great job in my book",
"date": "2022-08-01T22:09:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug is amazing! Thank you for the kind words Freddie! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "80507ed4-a9a6-4516-b6a1-a404b0341e92",
"author": "Jim Mac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXKnDzEPjVlLZA-UrG6fFgKqnvassFrazlACPT5W5c6lGf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jonathan and Doug know what they're doing! In, rented the storage, and out. Quick,\n\nOh yeah, this place is vast too. Lots and lots of inside and outside storage and parking for trailers, RVs and boats.",
"date": "2022-08-01T17:16:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's what we like to hear! Thank you for storing with us Jim, we really appreciate it!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "0f3177c5-d09b-45ba-8a2a-aeca6cc01a70",
"author": "Jeff King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYHAbn-fWwwho3j7u83msj_W9eCzLDU4Lz4ToTx0rYU4qlow=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-30T19:55:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3fdb715-f30b-4dd7-b24b-11d784f2d44c",
"author": "Devon Genrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKROh7Ub3IobtzL8VyHlhOOxtdxZC76JEZ9Rv9pL-JmpswdTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was wonderful. Very helpful during the stress of moving.",
"date": "2022-07-30T19:46:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug is great! Thank you Devon!!!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91162a53-f93b-48d4-94af-5e3c785621cd",
"author": "Nick Klehr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLO0THHcuzJ7_EDQw0pLGkymqB_bmbYwKT1SZbR875MzkXV8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan and Doug at Metro storage were great excellent service.",
"date": "2022-07-20T22:05:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nick, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-26T10:46:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5dca13ed-b182-4856-9ab2-65cf49cfdb8a",
"author": "Nick Halpaus",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnatJrJbbQOv9x3I0Z-Ga7RG1aqT9uO6oxa_Um03iBGYjsCEVo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was awesome and very helpful.",
"date": "2022-07-11T18:58:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Malditong, we are glad Doug could help! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2023-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17b6e088-e99a-426c-9e56-3531774c8adf",
"author": "Seth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiq6SdmhWUrtcPOBHlL1EYr0wXX1XoNy9k-CQSw4CzUfPLBTj5KQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jonathan was very helpful. So far it's very nice.",
"date": "2022-06-30T17:06:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Seth, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "94d8476b-b8eb-4058-adab-a5e9731ab53f",
"author": "Zavier Bicott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmEmswulA0rDTwe6ruJV43hO3R0c_RqWXQyvObMMYdX8hJVvWWjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "good job got my unit from Doug in less than 10 min",
"date": "2022-06-27T21:38:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Zavier! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2023-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49bd8747-9d44-4cf1-a2a5-8003d4176da4",
"author": "Chris & Joanne Campo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNVPs3gKAa4WlIYMIz-d2H7adOr_l1nvqkXvoFUaxX7fluXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was fabulous! So helpful and gracious.",
"date": "2022-06-18T17:15:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doug is awesome! If you're ever in need of more help, please let us know!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "231854f5-ba17-4744-98bc-1fe6d2f8df5a",
"author": "Matt K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZeVZq9AhSl2jWgbMLZB7jDbSJPVp_OGN8DM6iQVeFsCLzrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-16T22:24:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Matt, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40eee2fa-581e-4812-9934-4feaf906c3fc",
"author": "Cheryl Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkhqhVKK71EtzudArrtbBLI1VrvPknA66Q0c-0quztZzAZDG_z=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an excellent experience this morning at Metro Self Storage. The staff was knowledgeable and helpful. I highly recommend",
"date": "2022-06-13T19:12:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cheryl, we are happy we could provide you with a positive experience! Thank you for the kind words and the recommendation, we really appreciate it!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78321ef6-1fa6-4e62-8afd-f022559e937f",
"author": "Sheila Flanery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6K4PJlbX1Y8nxApQSsryr--6Vy_tIAifuh85pWgxnV34rz-U=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-13T16:25:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shelia, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52336093-32ec-4146-aa77-5adb796dee80",
"author": "Dave Knase",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwBUpLaM_OMSndV8d8DfepKHtzYcO5TI2o5VkSdXha1I3ASg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-03T19:22:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dave, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "96d77462-d34a-428b-a654-4aa8948482bd",
"author": "Robert Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1vapWLqrTk79VLJwfP0ESB4f-ZxTjkPG2eT-y38CFOYm-QPjP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Johnathan did a great job setting us up. Prices were quite reasonable.",
"date": "2022-06-01T22:23:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jhonatan is great! Thank you for storing with us Robert!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "24386c8d-3ca5-4df7-b098-ce7c4f38892f",
"author": "84Hurst",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwQJ9EgXwoQgl3ORiUAU2L0gaGZzjzwW8vRzGCcD2qtd5llayD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan was very helpful, friendly and did everything he could to help us out. I will be coming here for another u it in the near future and will definitely recommend coming here",
"date": "2022-05-31T22:39:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "418c0b68-097a-4274-816f-80b414590b0e",
"author": "James Jonas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3qew4pyOdRU39li3aZBkVmqki4XXm-gddirP7tu2ks4PpyEk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Johnathon was very helpful in directing me to my best storage options.",
"date": "2022-05-31T16:17:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "892b7d30-3fb9-4729-aed7-a5ee8afa37a5",
"author": "Mark Garufi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjgengckChXyzwlg3esv2pvwNZebjDaWtBqF08qAvpiPocLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-30T16:07:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mark, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8ef46c3-a87e-4e7a-b345-a892792fb481",
"author": "Kevin Schaeffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgjY7p4b6NcWjeGItI1HCN05lERZD2Q12u1S_OBDV9124Nsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan very good and knowledable and helpfful. thanks!",
"date": "2022-05-25T19:27:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jhonatan is great! Thank you for storing with us Kevin, we really appreciate it!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de13d774-3bf5-409b-a782-875690424411",
"author": "Craig Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgCLAisLe7TwHZlQRwTii1TZmgBCp4HgjbzpsPE8TcSRtJJ6YF1A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jonathan has been my direct contact and is very contentious about his company and all related responsibilities",
"date": "2022-05-20T20:46:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Craig, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fccb4621-229e-477b-9cb0-26dc0befb0d5",
"author": "Alice Peterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR3zh41wmAX6XVjk07ZPkn3GXFpgToQHKcWO8Vy2vcScaiKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathon was extremely helpful and pleasant! I would recommend Metro Storage to anyone needing moving and/or storage service based on this 1st experience for me",
"date": "2022-05-16T19:24:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Alice and thank you for the recommendation, we really appreciate it!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f963b362-33a3-4024-a819-8859bb7fa246",
"author": "Margo Packel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSWrSROJD6HegwnzM-doS6-oub74B8zNrTz_wOFHjtI9botcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-13T21:03:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Margo, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c62b01e6-42eb-4549-8a9f-2d0e98343558",
"author": "Jennifer Blagen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfkyAkyXaXyL-z1TBpYC7NJSYmBXDuDZbbtdPWgVAjAKzklewt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan was great!.",
"date": "2022-05-11T19:27:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jhonatan is great! Thank you for the kind words Jennifer!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e95bea05-71e8-4e15-af44-ecb512af7dbc",
"author": "Kevin Comeau",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKarSbR0ApBpGASsgPmYIu8BCx-SMrblrvuXCTaUsHdUFhFw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jonathan was superb helping me with my questions",
"date": "2022-05-10T22:22:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kevin, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c0d5ac3-41e6-4898-9bad-5a18fe6b3dcb",
"author": "Bing Chen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTu0p23iQ2doqiz0ar2ulUAvI4z6LfZFlEJvfKNInI-rj6Y_o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rachel and mike were nice and professional, very happy experience, the whole process is happy and smooth\n\nThank you!",
"date": "2022-04-28T18:40:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bing, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ec5f4d4-b601-4c4a-a23f-2928b802a48d",
"author": "Ronn Jansen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKndUyjKqRd05suDM4zxuvQlxNPBcd4oWEF8duSKChebB10oA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-23T21:44:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the five star rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ee24e7c-d323-4bea-b710-cf86f418a034",
"author": "Bryan kranz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiSHCQ8dElXR_sWjgYaRRpbM01KhbtL8CvJ7jnAy40WsedWqrU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and easy to work with. Thank you Jonathan!",
"date": "2022-04-20T15:44:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Bryan! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d0537e7-b36c-4ec0-b095-da11c3dc58d0",
"author": "Joey Raso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQABx3bZrfAXfZjBqVD2f7QKI0HJ96u2f9PP8UhPo6LTPXzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-19T18:42:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joey, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76bb9b26-2eb5-430d-bf7a-59376898c4cd",
"author": "Darrion Hunt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvEHi354JO7s6n9cILzXCEkFWHREnO60abAk_F0ae1m-c0V9Gl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan was so helpful in finding the right storage for our situation. Would recommend.",
"date": "2022-04-19T18:40:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darrion, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f53d8f7-cd3b-402f-a953-31672f7731f5",
"author": "Estefany Acosta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICpT9uLZrnKbsUW9ddTUH2oY3eEiyYB535e8rdpXQtmt3M3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-14T18:34:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Estefany, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "471443eb-0f3a-4355-8848-b80f6f4ac948",
"author": "Andrea Lange",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9p2dccHYPyUKzwFh7FN7huA6iS7fPL-MYwqUMrJyig0bpag=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-12T14:40:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrea, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01b8003e-ec2f-4b5f-a823-c8f795f37b74",
"author": "earthlingstar man",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4Pug0FSUqbdDG2OtBYnA5pUmOgvC9R7cWUu7l5gLq9xx4gw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashley was Super Helpful and Friendly 🙂👍\nThanks for taking the time, great place!",
"date": "2022-04-07T23:49:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb2733d5-f4a3-47fc-af87-d387d02c986a",
"author": "Frank Fast",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXP-q2qAGwzDQQ6PH84delILaznpy_-Zp82fOXhjBcafKQ2EQM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jonathan was great.",
"date": "2022-04-05T16:36:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jhonatan is great! Thank you Frank for the kind words!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "950e4d6e-edff-4520-a209-47ee1a76ae4c",
"author": "Megan Puffer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpgitgliN-jD7tu5yCA9imRo_xt8X75qdRwUye-CQ2IhwO_wujfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Online rental was SO easy and the people working here are awesome!",
"date": "2022-04-02T18:26:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's what we like to hear! Thank you Megan!!!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b0c733d8-b0ba-4c0f-b437-decb07b82e55",
"author": "Adam Ibrahim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSBO_C7BrzNwhIcC0HdG4hqEqXTKHFH1bX6BVjHr0pHyzj_cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place for storage , Ashley provide the best coustomer service I ever experienced, always accommodating and very friendly to deal with . Thanks",
"date": "2022-03-31T04:04:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashley is the best! Thank you for the kind words and the great review Adam, we really appreciate it!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6b15e943-f510-4938-8e66-c43cefc1c1e6",
"author": "jeffrey earl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwtBoaoBqRnvJKzzb7pR0O1Ths5ck2lWMllvYVacrnNrbrrO-R=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley greeted me warmly and did a wonderful job walking me through the steps needed to rent a parking stall.\nI give her 10 stars.\nJeff Earl",
"date": "2022-03-25T18:21:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "10 stars! Thank you Jeff! Feel free to reach out to us if you need anything. Have a great weekend!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "fa378fa5-5293-49c4-905e-9e71c6f50afe",
"author": "Hassan Mohamed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCSHE2UjU8KmwDrXzhVbjc-A3ceUGtwF9lVoVOaOwRY3BNiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley was a huge help for me today, my truck wasn’t starting and she helped me anyway she could; also lent me her personal jumper cable which save me a trip to target; great place to do business and we’ll recommend",
"date": "2022-03-24T00:22:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hassan, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "afda5c46-12f4-4d23-be9b-5a553dcefcef",
"author": "Michael Widmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6xl0vwBBnG0ZIUVrGfYtGB9Fk4nJ2wjPkni8CalRGsXRE3Og=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-21T16:33:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c3260348-cb5a-4536-9511-4ba85abeac28",
"author": "Melanie Krautkramer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWi__p2ezUUl0o4dqb5-iEN0Wwibotn72AZrDIlWNOuDKa9gYDb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful staff. Great location. Was the only place that had an available truck for us to use last minute. Pickup and drop off were quick and easy. Thank you to both Jonathan and the gal who helped us at pickup. Highly recommend!",
"date": "2022-03-01T23:42:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melanie, thank you so much for your positive comments about Metro Self Storage! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e1636572-0660-433e-bafa-ed3dde26bad3",
"author": "Jesse Cardinal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPh8ddkyT6bB1zjA0k82NH3TVV-QuRL8CukPXzNODrt5DRcQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mike was extremely helpful in updating my unit to a bigger size. Gave me a few options to choose from and also reminded to me to up the insurance on the unit since I would have more belongings in it!\nAwesome service!",
"date": "2022-02-24T23:05:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jesse, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3b9ebcbd-5644-435c-88b7-86fc4cf507e2",
"author": "Johnny K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJe-j6IEl9xX1ZiOaOxT5YjDiIf0kJBA0mxVZmfToYLP1wP4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike helped and did a great job! Great customer service",
"date": "2022-02-22T23:17:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Johnny, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9dff1f77-3ad3-4630-806c-362b5e29ced0",
"author": "Eric kromah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLp_mP26ZPK8b6N7RcfYc2l3w0d2LKpMvdz1xDTfW9MwpjzxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Metro Storage, Bloomington, is good at making sure the work order goes smoothly. Joe, District Manager, is efficient on making sure client invoices are submitted. He is exceptionally helpful on working through the process.",
"date": "2022-02-21T21:27:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e06e2610-e771-4810-96a7-5af4819544b8",
"author": "Lisa Kirkpatrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_QoMwSmAPhjh4VNvcL-yIyMKw3fHbAcyDZ-9htRhYvP5jKFB0OA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I love the customer service @ my Bloomington location; it's clean and the staff will always help you out (I usually forget my locker number) my favorite is Ashley though; she's a Rockstar!!!",
"date": "2022-02-19T17:03:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lisa, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Take care!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6b873328-d6d2-4c21-9ce0-db6b5743a2ce",
"author": "Carlos “C-Lo Smooth” Minjares",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiJtvcD4AMqerD9MIT9qSobQ89vmVPKrX6Z-_nG6a87OQwH6E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful employees!",
"date": "2022-02-17T22:30:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "C-Lo, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7c61d1d-a2f4-45eb-96d0-dd5979bd37ac",
"author": "Rob P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJD0BfMaHBXS8znZDoIu0-b9rcTzxt24zzrvPW5PVYNsmEpOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, well lit, units in very good condition, but best of all is Ashley. She rates a 10 in cheerful customer service. She took all the extra time I needed to get all my questions answered and show me the unit, all while taking care of other customers. She's a gem.",
"date": "2022-02-05T03:03:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashley is the best! Thank you Rob! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "87d51e58-1cc5-44fd-9522-cc8992873bfc",
"author": "Ms. Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpZDHzQ4VyBEKbaj15PBXV9C4sRzSxdlZztOCJPnAKDTlDMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-03T16:59:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ms. Brown, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3aa7323a-1efd-4aa9-b0d4-748887a28e14",
"author": "Brad Bedel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8VlP1EecAAO_zK8aW_Yav4EtUd736PnIi1GdlmdHWthOY5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-28T23:07:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brad, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00b05dfc-8fcb-48c0-bc60-4335a83d489d",
"author": "Nick Tscherne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNa1-bn8z7nRbOdIydg8ePWvU6Fy_o2ZzlTogTGkQrOHskLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley was extremely friendly, helpful, and efficient. Fastest and easiest truck rental experience I’ve ever had. Will be using Penske over Uhaul from now on.",
"date": "2022-01-26T23:28:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nick, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2022-06-26T10:46:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f3219a20-f26c-44ab-a951-972c56bb87f1",
"author": "Terry Carns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlqH5h0zp6L2D59guYb2NB4q9XROQSUxQ2W0WbaAhUSeYdhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey at initial phone contact and Brad at walkthrough and processing have excellent customer service skills. All around good experience.",
"date": "2021-12-06T14:20:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Terry, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2274186d-a2e1-49a3-8d4e-06e2cb63b5db",
"author": "MATT BROWER",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNpWbBcUB3nFkPV3ifPfNAZGxXsbUHnaQPM6kBZzc0hji6E_vS=s64-c-rp-mo-br100",
"rating": 4,
"text": "Brad was very nice to work with.",
"date": "2021-10-25T12:17:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matt, thanks for your praise and kind comments about our team! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ade019d8-abcd-4a3a-9a89-ce754c465fcf",
"author": "Melia Marquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_RIrkOojTaHFDBVAhIdPEsQOAKo6DggjGAOyhV36qJiez7SAd=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-23T19:57:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f0d009f6-e3a7-4563-95d1-779bade38c9f",
"author": "Reed Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjShnzDNnFVxDxvdGTJJA5PHzAgGvd1kPxX--iZWMOmCn1fA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brad was great to work. Very knowledgeable and helpful. Unit was clean and ready to go when we got there.",
"date": "2021-09-28T17:32:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brad is great! Thank you Reed for the kind review!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b2f5520a-2792-4a14-9967-9aeaef3bdb8b",
"author": "G H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9GK_Qo_gJKTuLLIB4t_Pg1Hs1vpGGzrksoeoMivnPE7ge8ByS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service, options and staff.",
"date": "2021-09-20T13:42:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gabe, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "536bfd3d-84fb-418c-a17b-8ddbe44f7127",
"author": "Brian Krieg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjgO7NufWwxDjSNOATLz5s5yxUjzRs-w0TkfbeVcVcQ8Qt4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-16T16:56:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brian, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee98ced5-83fe-4d99-9011-9d33ec3babf9",
"author": "Dana Mayerle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkXQfy6i1zg0PZij0rKM-mcV6D0jLoHlQc0WRnXiHU41A6-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brad helped me today and provided exceptional customer service by providing me a tour of the facilities and storege units available that would fit my needs. He helped understand the pricing and paperwork in a clear manner, even as he was dealing with technology problems with rhe CRM systems. He was very kind, knowledgeable and empathetic. Great job Brad.",
"date": "2021-09-11T17:53:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "674e707d-3f11-4077-ab64-fbb95332e28a",
"author": "Jodi Gallup",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdLpWhBl89vOwUI84lQZOb3C1mjQ1HcmQcMsZ8WEMgeYIPzktkpA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Metro Storage in Bloomington has been a great place to store our camper trailer. The staff is friendly, prompt and make the process to sign a rental agreement and even cancel the contract simple and straight forward. The gated lot, security cameras, and on premises personnel made me always feel our camper was safe and secure.",
"date": "2021-08-27T22:43:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jodi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f9166cba-0bef-4eab-9cab-36280b947822",
"author": "Sandy Huelsbeck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEBNxdwRzcN3Odev_9ThNbblboVfsKqLwuGCdGI_7QBY504Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a storage unit and received excellent service! Brad was very helpful, thorough and accommodating. Would highly recommend using Metro Storage!",
"date": "2021-08-14T22:42:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sandy, we are glad we could help! If you're ever in need of more help, please let us know! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "163bac47-cd80-4e0e-bc5e-77315526557e",
"author": "Emily Shultz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsPp81xAg1CFzLsNn-Hfb5UFIszZUCv7yDLsQJZIDfdV7ySlmb=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place was super helpful with everything i needed. Brad helped me find out what was best for me and i am grateful for the amazing service. id definitely recommend this place if you are looking for fair prices and great service!",
"date": "2021-08-10T18:41:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Emily, we are glad we could help! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "994f78f8-f481-4233-b4a6-d30aa3f33f9d",
"author": "Jenni Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQGZZ12UjgjqJG4jARMAXDCxt7GkWK5MBL2tOj-UYw3C6Kpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everything was right on time! Thanks, Brad!",
"date": "2021-07-30T20:09:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jenni, thank you so much for the positive review! We hope you have a great weekend!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec77bee6-3b35-49d3-871a-2efa4dbfdd9d",
"author": "Ashli Hodge",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUelDCQiel5htqBXeh-8Ji6uw2fMSZtcpTcpHN6dzHNir000DI_NQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-07-16T23:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashli, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6eeddc66-464d-45f2-80a8-cdb3da1090a6",
"author": "Mike Lessard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5iN5tUALa8Nv7Qsg4ffyrgEc2n7aU74w2ycj9sMKUOIQuEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-05T20:11:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-26T10:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "71496fd3-74be-4e10-aa8a-95d870652210",
"author": "Chris V",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQV4jGemGVpmEYyzpnLAZe1xQkyI7nRdSAoGhSHzO7ghxakg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Surprise cost after arrival but the Customer service rep., Erin managed to keep ne from backing out",
"date": "2021-06-12T15:21:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us Chris, we really appreciate it!",
"replyDate": "2021-06-26T10:47:00.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cc15d59c-bd68-4ded-bf1d-49dbc81f4bd3",
"author": "Michael Freeman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF8giFT7hCqRHdl9MkBRqZcYuE58VKevexLHhAUoVJJkZPH6sb=s64-c-rp-mo-br100",
"rating": 4,
"text": "Service was speedy and units are clean. As of 6/1/21 the exit gate is broken so you must use the entrance gate for both. Bear with them while they get it fixed it's worth it.",
"date": "2021-06-02T02:25:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "4c328cd7-d8c4-4921-9918-15da9f4c703e",
"author": "Robert Weer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNnqCw326Xz2-mI1xgbreKSuFLkNvsa4djNQ23HIBhzetXiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was great! Herb was very patient & professional at Metro stg in Bloomington..thanks\n\nBob Weer",
"date": "2021-06-01T22:54:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robert, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2021-06-26T10:47:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b798e8b0-a17b-45e6-a251-bdbd1022e3e4",
"author": "Ben Sugam",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPoN21etHqrSRdh8g5dvVloI-4AxlDItpS821ySwrcx2399w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-05-19T14:49:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ben, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!",
"replyDate": "2021-06-26T10:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66a23146-704a-45e3-a5dc-fef7787aa790",
"author": "Nancy Holmstrand",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5MoC59l6WdCHfzZ9pac1bzm51LFlQM89T2WCOJh0WEdSVCw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super nice people! Got my sister a storage unit in no time...like right now! Clean and affordable.",
"date": "2021-05-18T12:55:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nancy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-26T10:47:00.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "be814cfa-5824-4431-83a8-b5e42775be68",
"author": "paris brom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVw8cuqA5KbJmK8hKU6z7sxYVo7rn2ynwwW51Y2MRFoXxj-h-Br=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and easy! Highly recommend!",
"date": "2021-05-09T23:39:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We take pride in how clean we keep our facilities! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-26T10:47:00.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "cbf8f843-6329-4798-af71-42fd1b603316",
"author": "marshall estep",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGrC2Y4gOyQmAo3yTZiRc0XTq9SpdhmiVInGM-Hg9An8xONA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Aaron, the property manager, was super helpful. I would highly recommend this place",
"date": "2021-05-08T20:17:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b0e36bb-f615-405e-bee0-4fcbc562b084",
"author": "Daniel Coombes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtRk5qqbdd3drdtO1faCKQEphLm_v9Z_nAEFK75yV4VaSsBT2h_A=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-04-17T02:41:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0a810746-21ce-445c-95d3-76b6f4512ee6",
"author": "James Peasley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1eYNdeOoyoydqqz1MaiTNspovhg1zgNwhKl1ZPDb40u36aQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just got off the phone with Aaron and he was very helpful with a project we needed advise on this weekend with a trailer that we have stored at your facility in Bloomington, MN. His advice and help saved me a lot of time. Thank you!",
"date": "2021-04-15T15:06:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b1622a02-7e93-4671-a15d-68079b44ad60",
"author": "Nathan Friberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-Ws9afnwqcZX1JzbO_T24a0cKCv7kZkZxoVhzfBpmAn1USg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaron was a big help securing a parking spot for our RV. Friendly. Courteous. Professional.",
"date": "2021-04-01T16:43:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c6532849-f9a6-4b27-974a-1af738cbcdb7",
"author": "David",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR_MjPTWtPpqkI8qnuaQ0l8cyTh15NQ0MCd4B-dpRrcB8Y2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaron was more than helpful, and got us set up very quickly. Thank you!",
"date": "2021-03-27T19:57:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9044edba-8a46-40e1-a023-543b87a01293",
"author": "brittany m",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXISt5S39Ry5Wf4xP9NMprRCowJFGnugVdgGhlY8jDx7bL-AKY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-21T06:40:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f9c8595f-670f-4e49-b96c-6a0102bd988e",
"author": "Scott Gile",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLweNxPQw7CfEQdXJ7p-7SDSKOw-IH7cbTJM8mNgxSTTv-azA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Metro Bloomington..Aaron is the best at customer service! He has helped us again this year with a rental site. Thanks Metro/Aaron",
"date": "2021-03-20T18:49:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fc510ef3-2baa-43f3-9e84-911e237fe95c",
"author": "Ronnie Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKf9k2z4Kc8oTGmul0IbO5PWHjznkGCMtF_KTx_o0OiE5cjto=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Aaron is such an amazing help! Made it super easy to transition our things to a safe space! Security gate and cameras make it a no brainer! Definitely go see Aaron!",
"date": "2021-03-20T17:31:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "4ae9dca9-51de-4b8c-aacd-73fb7540e939",
"author": "Chad Bergo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdm-wqxi6YhtcMGXVSnUGvHdHxyciqw4HOhAiEgiWk1swiK3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paula and Aaron answered all my questions, very professional and walked me through my first time renting a storage unit.",
"date": "2021-03-17T17:11:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb7206bb-a007-4d9a-a55a-57590aa215cd",
"author": "Ian Kauffman",
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"rating": 5,
"text": "Aaron was great to work with, very efficient with getting everything set up ! Would recommend",
"date": "2021-03-16T22:20:02.000Z",
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},
{
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"rating": 5,
"text": "Aaron was very professional and pleasant!",
"date": "2021-03-09T23:59:05.000Z",
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{
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"rating": 5,
"text": "Swift experience with Aaron who was responsive and made the rental happen while the website wasn't working in our favor.",
"date": "2021-03-09T17:45:44.000Z",
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},
{
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"rating": 5,
"text": "Aaron is great and very helpful in getting a storage unit.",
"date": "2021-03-08T21:43:01.000Z",
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{
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"rating": 5,
"text": "Aaron is a rock star",
"date": "2021-03-03T17:04:52.000Z",
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},
{
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"rating": 5,
"text": "Great customer service and ease of use! Very pleased!",
"date": "2021-02-13T17:25:35.000Z",
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{
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{
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"rating": 5,
"text": "Great storage place and they have truck rentals! Aaron is always friendly and professional.",
"date": "2021-02-05T16:03:38.000Z",
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{
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"rating": 5,
"text": "I live in Bloomington and couldn't ask for a better location. The facility is always clean, snow is cleared quickly after a storm and the price is right. I have stored property at several locations in the Metro area, this is the best storage facility I have found.",
"date": "2021-01-21T21:10:07.000Z",
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{
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"rating": 5,
"text": "This was my rental truck return site and Aaron was very helpful in the whole process.",
"date": "2021-01-15T03:48:04.000Z",
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{
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"author": "John Doyle (Jack)",
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"rating": 5,
"text": "Courteous, friendly and effecient. Highly recommend this place for all your truck rental needs.",
"date": "2021-01-06T22:02:41.000Z",
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{
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"rating": 5,
"text": "Aaron was very helpful and very good and polite, and excellent customer service at Bloomington Metro Self Storage !!! Peter S.",
"date": "2020-12-31T09:07:30.000Z",
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{
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"rating": 4,
"text": "Aaron, Paula and Herb were awesome in setting up my new storage unit at Metro. We have always liked the service they provide. Very cordial and pleasant. We will continue to use Metro for our storage needs in the future.",
"date": "2020-12-23T04:54:02.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "Great operation! Very easy to get started, good directional signage around the property, well lit, easy access to the unit (no stairs or elevators, everything is ground level), so it's quick & easy to get in & out. I needed some local storage to help me out with a sudden apartment close-out; Metro Storage West Bloomington met my needs perfectly.",
"date": "2020-12-09T23:22:01.000Z",
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},
{
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"author": "Craig Espelien",
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"rating": 4,
"text": "A good place to store almost anything. The units are clean and easy to access 24/7. They can improve the roads inside a bit - a couple of potholes in front of our unit made loading heavy items a bit of a challenge.",
"date": "2020-12-08T18:41:28.000Z",
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{
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"rating": 5,
"text": "",
"date": "2020-11-21T19:08:29.000Z",
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},
{
"id": "9de6ddfb-e633-432e-b31e-bf066487a632",
"author": "patti winward",
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"rating": 5,
"text": "Aaron was so nice and helpful. Very nice to do business with him.",
"date": "2020-11-13T19:15:21.000Z",
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},
{
"id": "d3c22c7c-a227-41d6-a15a-9dd9a0b7d797",
"author": "T W",
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"rating": 5,
"text": "Metro Storage was a great experience. We needed a place to store our stuff temporarily while we moved. Staff is professional, place is clean, prices are good. I would use them again and recommend you give them a try",
"date": "2020-11-09T19:11:31.000Z",
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},
{
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"author": "Hunter Kepler",
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"rating": 5,
"text": "Aaron and Herb were very friendly and informative!",
"date": "2020-10-28T19:54:41.000Z",
"verifiedTenant": false,
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{
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"author": "jeromy ehlert",
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"rating": 5,
"text": "Aaron and herb were very friendly and helpful",
"date": "2020-10-28T19:54:05.000Z",
"verifiedTenant": false,
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},
{
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"author": "Lew nort",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIU1ZRNHyge9_UiuW6VDdv0jVoyh2RF5-cCQ4ylplZEcoEv=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-21T22:18:31.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "dbdd1065-bc78-48be-9aa6-400d4ed97b15",
"author": "Erikir Red",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXE50khdZF1NyW0-_3iNKPVkr9HK-jqlswGKl2ECBLpQp5NgvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been using their facilities for over a year now. Very professional service and all around flexible!",
"date": "2020-10-20T22:49:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
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},
{
"id": "1b34aab0-43c1-496d-b9cd-e63333127961",
"author": "Richard Magnus",
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"rating": 5,
"text": "Aaron at Metro Storage has been great to work with!",
"date": "2020-10-07T21:09:41.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "9d17b5b3-266b-4ede-894b-2870362226a2",
"author": "William Greenwalt",
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"rating": 5,
"text": "Excellent service!",
"date": "2020-10-06T22:25:20.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "ebb3a894-fbd3-441f-a49d-0f1f41641ba2",
"author": "Noel Totten Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLk77TAPKRYY4aXMNGSUxCCN3Ldf40rdxcYdy2i4tyRUwj5kQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people who were helpful and calmed me down as I went through a lot of situations this past year. The lady & guy up front at the desk were very thoughtful even though I was grumpy. Good luck to them all.",
"date": "2020-09-30T22:34:15.000Z",
"verifiedTenant": false,
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],
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},
{
"id": "ed47e379-f386-42bc-b46a-16cd538d026b",
"author": "Sara Shallman",
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"rating": 5,
"text": "Huge Thanks to Aaron for all the help... Awesome service 👏",
"date": "2020-09-08T17:23:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "251f86a2-4bde-4a0a-b6cc-573f044a8efe",
"author": "Terry Kane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXgB-wRR2iaw_e9nYEJ1M-aeMbzc36qw6RUIAgS-NW5B75gw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great, and the employees are really helpful.",
"date": "2020-09-03T19:26:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db64ef24-f27f-4d3c-93e7-10fce609578c",
"author": "Tracy Kane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXsuaaOuqZWPFc8RnI0vDBZ2to2GkSC67t-rmAqkmRsXMgLg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Aaron and Paula are great to work with. Very helpful.",
"date": "2020-09-01T19:46:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a6e549ec-c43b-4fcf-87fa-6444f2b5acdb",
"author": "Devin Rhode",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDbGvjhBcrijxPg_bcVCUfdBi1CeTLq3PhRm3VTFHC4qVVlrVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paula was fast and friendly",
"date": "2020-08-10T22:35:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f196655-d1a3-409c-96fb-8991d3175f5e",
"author": "John Greig",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7XyPxnkCy5oZskRBPYwin4KRUpUzNNvntUBX2M5mbkm7qSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff are friendly, efficient and helpful. Monthly fee is fair and competitive.",
"date": "2020-08-07T16:08:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "834a0d0e-2af1-4bf8-9f32-41d05eb498db",
"author": "SL K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNV_Us11yzmcGAV-Amo6fe-8vRaQAKVEnDCCht-K-PVjQHrwyp=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "A good place to park our new RV. Aaron was very courteous and helpful.",
"date": "2020-07-25T22:11:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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"access"
],
"sentiment": "positive"
},
{
"id": "283a376e-2c7c-48f9-9a83-b5fda52d979a",
"author": "Clifton Minafee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZkRKHtrmN8VHqVP4ysvaEYngHSWBmwJ5Kytl-aZ85bYHvTzs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-07-25T10:37:13.000Z",
"verifiedTenant": false,
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"tags": [],
"sentiment": "positive"
},
{
"id": "18eff4fb-f61a-4f3a-977e-3295c4c8d40f",
"author": "Anne Mueller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPsI2vKSmNSZAlgbs7t6vwdXWLKZU0A8LfP7NS3SGPIsBiCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaron was great!!! Thanks!",
"date": "2020-07-20T16:34:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b297aff9-f51d-4141-a49a-f144318fd0fd",
"author": "Ann E Sykora",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLh2Op_jNkQxhFrYG7_qUvMs8fb0A80WrFUnMnVzaX7EpT12w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, calm in face of Covid requirements, information presented clearly, and personable! Definitely the right choice for me downsizing with a week between closings. Thanks, Aaron!",
"date": "2020-07-18T17:56:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5998ff8c-d770-4023-89b4-06ba3c4fa97d",
"author": "Erik Kruse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRsScp0ppQZ9x0Vd2BLsnc6jg7_fP-v9pb81_detiU32hfJM96ww=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-07-13T18:02:02.000Z",
"verifiedTenant": false,
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"tags": [],
"sentiment": "positive"
},
{
"id": "23fe8eeb-98e6-43d3-ac68-ebed353db349",
"author": "-made by julia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWANZfH-ZKoD4pV3efZpivIEwjRv24gHwQj0TXE7Cwj156TKK16=s64-c-rp-mo-br100",
"rating": 5,
"text": "We love Metro Storage! We have used them in 2 locations and the service is great. Everything you expect from a storage facility. Totally would recommend them over other large storage places.",
"date": "2020-07-02T22:40:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5b49e6d4-678a-450a-b5d7-e95f6373bdf9",
"author": "Bre Ament",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcARSa7i8cl5cJxHBWQy5jxNcX9Z1FbDYQ_QGRFiI_n2WmXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaron was friendly and very helpful. The facilities are clean and slightly off the street hidden from view making it feel safe and secure.",
"date": "2020-06-24T20:00:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f5b42a72-3dab-4e92-96e3-761b9ce20a76",
"author": "Bill Richmond",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7QMFBtXeG-Z2LB3_B3vMjlxPONwLBD-vGhB97lab9ZXTxQyr8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaron did a great job showing me the various storage areas.",
"date": "2020-06-23T21:27:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c3874257-6962-4aa7-b4f2-3c61a504f29b",
"author": "Art Lamere",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWn-0DYPryp785ym8P_FLrhGaNUc6BSjw3kx1YM-tYkO9hog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have been dealing with Arron and he has went over and above to help me with whatever I need! He brings excellent customer service!",
"date": "2020-06-06T09:32:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "1629a3f7-6b0b-4600-b255-0734122876e6",
"author": "KB Hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEslZFxW6vr5HfyqQABm6R8rtwnaZXsufpXxX45aOfcuH4RVAc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Spoke with a very nice guy this morning who noticed I took my lock out and removed my things but didn’t cancel services. He was able to refund me my money. I forgot his name but he was working today.",
"date": "2020-05-30T21:19:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "52aeebe4-2313-438c-ad38-2800cda3f3a5",
"author": "Rachel M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6asqAv3IkK2sltt7Je95HjpxXM_EAnZAjsoiGuRoAg0qBPvxWqw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always a pleasure working with you. Thanks for getting us our info. today, saved us know a trip! Doug says \"Aaron You're a Rock Star, you need a raise!\"",
"date": "2020-05-27T23:16:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "990e17a9-d8f8-4750-b0f1-fadf5bcdf944",
"author": "Khadar Mohamud",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4OndByyj8C0iuomYyA0xUxMIck4DcKh3TMNisN03tlWAtElX-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaron’s an awesome manager, there was some ice buildup around my tire and he helped me get out of my space today, office clean and well maintained.",
"date": "2020-03-03T19:55:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "86e78aec-a4cb-4dc7-85f9-09d46b846e75",
"author": "Mary Swanson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpE-VTolw-0IfeeQdyV2YaCPvqgLfJ9KbmH-1M8q_8840TTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Aaron was very helpful with my reservation and was patient as I worked through the size required for my storage.",
"date": "2020-02-25T23:33:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f27ab863-afb1-4c0c-a62d-b7fd95aff992",
"author": "Fan Twirly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJddlD06Z66VlVnszBjMDFArxmCO7IbYXjEnw9L7qohYvQYdNno=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice staff... Great location...Broken carts they provide create much frustration. Deflated tires and broken handles, makes this only provided \"benefit\" useless. My stuff fell off, cracked monitor. ××××× EDIT ×××× I recently stopped in at my storage. Thank you so much for replacing the broken carts. Thats wonderful and cannot thank you enough. I truly appreciate as a business owner myself that I was heard. I have adjusted my review accordingly.",
"date": "2019-12-06T20:00:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b3b2f919-9e9a-4b67-a376-dd3b2a34d95f",
"author": "Kristin Duell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDYQ4ZpsrhNGD7_m9BM0NZDKPgDdtHRYJY8t-b95TTl-khP6P7Sg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good place, and close to my home. A little spendy but worth it. Super clean and Maintained well.",
"date": "2019-10-30T23:24:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c432ae5c-cbcf-4db2-80cf-e15a835ef6bf",
"author": "Brian Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtZmI7hm1pV-RnyjoCejdxI0aD3aWfDar6t4MDGBbyiCiEGGe9=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I dropped off a Penske truck here. It's a self storage place, decent service",
"date": "2019-10-18T16:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "85796f3d-bacf-41b0-8508-46a3714a0c0c",
"author": "Justin Formaneck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpqtGRrU43haGtAtt0m8NJFx8BRKsZUqjdYkrqgCS8mh3vMw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff here was amazingly helpful and more than welcome to help out. The sign up process and the move out notice process was very simple and they were great in helping me out in the short time I needed the space. Would recommend them to everyone in the area",
"date": "2019-09-29T18:08:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21cf6006-56c7-483a-8051-22878be4bcfc",
"author": "Connie King-Panchev",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdsbkKa4ionrZwuf5PPmG8PyaXGEWioUe1ReKzpnbmSPmXPHtk7w=s64-c-rp-mo-br100",
"rating": 4,
"text": "Aaron was wonderful. He was friendly and very efficient. Helpful in guiding me to the perfect sized storage for my needs. He will be a great asset to your company. I gave you 4 stars because the retail store was a little limited in packaging/ moving materials and the storage units themselves are not so clean(cobwebby) Otherwise I will definitely recommend this location to anyone looking for a storage facility.",
"date": "2019-09-20T23:59:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d05c7efb-3eee-4b70-840d-b396f49848fb",
"author": "Gene Grueschow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzOUoDqPbpXSvMGL2NJdR5USCSg6xXXGMXzkplCK31mipPag=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "My previous negative experiences have apparently been resolved. For about 5-6 months I had no power (lights) in the hallway of our unit so if we needed to do anything we had to bring flash lights. They messed up (cancelled) our storage unit and we were told we would need to go back in and re-sign a new contract but offered us a discounted rate going forward to resolve the issue. I see they are finally doing upgrades which is nice.",
"date": "2019-07-10T11:15:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "c8092b0c-ca0b-46c0-a92f-e18019526dd5",
"author": "bhomberboy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVAem3c3fI4q5uQGo3Gu1AH0koStS0CIXj1deUAg-j-fYTx2U=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good truck rental",
"date": "2019-06-12T21:53:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4d79dde8-ad8e-4565-ac25-e96091ec1711",
"author": "Roderick Nix",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLR-oiPJZjLla90Z5t6M1hxutEywwo1KrKgLdjK3xwXrX46iA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-06-01T19:37:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cfd30195-9e85-4fdd-9984-e4f428375fae",
"author": "Sara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrX_kPWRNwK_m_-sBe7zHGEJEaE9M1RZ35PU4viBCoOTQFg0HONQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean",
"date": "2018-07-21T06:20:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1340a596-867a-4d3a-8039-cf085df60095",
"author": "Harold Collier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoLC1aJGSJX2Qf2z52dLD7jLyoc0TKLADuKE0pQqrLxLNfQw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-01-28T01:48:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d642fb82-829e-4462-b717-aa04d619cf08",
"author": "Wilmer Vazquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9g13KQa1ZyZu7drUNNy1y-w-egTkL57ksDlJ_D3-v-iAxlg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-01-06T14:07:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f549c38f-2143-4cf7-9cb8-1f6286694162",
"author": "john primrose",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUGiO6vZg-u1vpX2nCUoBEJcI-A-FBfn1ntWP5mtmKm44euVS8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place for storage",
"date": "2017-10-16T03:48:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "be1912a1-7b38-49a8-8f5f-5e5a90d0b5c7",
"author": "Darby O’Brien",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_SxZjeuwSC0P2-9XDMGVywgvOQsjO4XMlyHVa-Oq73fRMeA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Staff was very pleasant and helpful",
"date": "2017-09-15T21:13:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a40c5e3-ab0d-4c1d-85a8-7fbdb0177462",
"author": "Kelly Eagan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxgtxquO_DHMWrQu0M6wvbZMPHM2WTOGu-QMnPzUT9pgOcQ_esYg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean facility, fair prices.",
"date": "2017-06-18T14:50:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "cfceb080-50ab-4f9c-8ea3-e4574ffd25f7",
"author": "Beaulin Twinkle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV66crxwwhcztpCbF_dlKuqMR5WQogEmEFGmEeZk7ReF_ErAerOvw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-05-26T05:30:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d94e4830-86ba-414f-a768-b001ec906111",
"author": "Kelly Dittrich",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMVQihvIJjmuPUE8WxLB8XhnbFhdxCCwQYmb7G0fXLL7svJEc6hg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff! They are very friendly and accommodating, especially when I am trusting someone with my belongings",
"date": "2016-11-14T05:19:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a760ed4-9605-4996-a167-965e8472f122",
"author": "Ryan Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKplc0UdFGifNF1897zstKkfyT6YakZIW9mNcReLTKpUqtWnw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2016-10-08T03:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7cf21705-c8f8-41fd-9ca4-32e8100e897a",
"author": "Robert Seifert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPr1r6cRYQODdVwa0hAcxPtGXyWaBN0Ack_uFRGjdO7C0whw=s64-c-rp-mo-br100",
"rating": 5,
"text": "After having rented an RV storage space several years ago and being very satisfied with the security and convenience, I have just rented sanother RV spot from them. The gentleman who rented me the space ( Steve, I think), was very friendly and helpful and explained everything in detail so there would be no misunderstanding of the contract and facilities. Metro storage appears to be secure, clean and orderly.",
"date": "2016-09-02T13:06:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a65707d5-624d-4710-908e-66955c342c3d",
"author": "Jodell Rowland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDxTyCNjkSwgQVMLsL5V2bwR-XIJRkldQ8-dtrhMjZDfUDqgo=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had been hesitant to put my vintage camper into some anonymous storage place, but I found Metro Self Storage on Old Shakopee to be safe, secure, and overly helpful in both choosing my spot (Steve) and then giving me top notch service when I brought my other new camper into the fold. (Edward)\n\nI like the access hours-would rather not have people coming and going 24-7-plus that would increase the great rates. Would highly recommend Metro Self Storage for either short-term, or long-tern storage needs.\n\nJody",
"date": "2015-07-31T18:43:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "2f3b0213-3926-46bc-af29-170b0a01809f",
"author": "Dan Benson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWAwfGdATh-1Ebm4NzJe9d8fCnzGS2Ed_lhX_Mbp7k1QK25lo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic experience. Steve is thorough and does his job with a smile. What a treat!",
"date": "2015-03-31T23:41:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9e176140-0267-4977-8f39-60719152f680",
"author": "Alicia Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoBzgd_UXqrMgBhLcer9r3hoeylWmMmSU5p4mr4TJBLGbwoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place friendly staff. Very secure location!",
"date": "2013-02-03T15:03:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
}
]
}