{
"summary": {
"average": 4.7,
"total": 258,
"distribution": {
"1": 14,
"2": 1,
"3": 7,
"4": 17,
"5": 219
}
},
"reviews": [
{
"id": "4671c0c2-c68e-4e80-b12c-bc8ce17edb75",
"author": "Tina Charles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmscF-p4v5RQdmADE0f-qjRoKsh6DE1gorhasFHMxGauViaGM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Suzanne was very polite and professional.",
"date": "2026-06-25T14:50:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "362572d6-79f7-46aa-a8da-462a82389bf2",
"author": "Rosalind Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuIs7Yupg693FFR8Z4A4oWI3OkNh8gdfybcGQ0ot3OzUU_6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want to give a specific shot out Suzanne, she went above and beyond for me but the whole team has been amazing to me during this transition! Thank you!",
"date": "2026-06-19T17:23:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3b6128ef-f072-4828-948d-b8895c180ccf",
"author": "raiXrizzle !!",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwVcsJssZdQAggeWYDMkX88JfL4BygS8AZUarX1eIjEzKjA8o0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Suzanne was wonderful",
"date": "2026-06-19T14:03:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "15dcea27-e44f-415f-bc45-7a01ddac8d29",
"author": "Charity White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2j3eqLe0KgfifLCeAQUv3cWbS-KKaqU3cAsdis2Gw-_10sQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend!!!! I used this facility for a few years. Never once had an issue. Excellent staff. Courteous, helpful, prompt. The units are in great shape, clean and secure. I would definitely use them again. 10/10! Thank you!!!!",
"date": "2026-05-30T16:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "658796f5-17e4-4094-8a28-26cb57ea95b5",
"author": "Michael Stivers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmezgxm0Lz_DocaRHeV0BzHqPpskgApNEc537KdLDvWn8Hj2A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice people. Helped me through a few hiccups in the process. Overall recommend",
"date": "2026-05-16T18:38:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2e9e220d-81b6-4eb1-8afd-79dbe034aa99",
"author": "Jonah Arlington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH6H6QwezbwjtvX73r0bdh39S7WIhh78sH1qQPYBOJT2gBTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-06T13:12:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5fed7984-6a7a-490b-9c67-aa6be4a808e2",
"author": "Robert McKechnie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkaz0XnKZs9-bMugFh9MnMnPEgsF2pEQwPXOEkGjkwXLCWPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an issue regarding my camper and Suzanne was very reassuring and relieved my concern.\nShe was very friendly and polite.\nVery happy with her helpfulness",
"date": "2026-05-03T03:31:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5353db1e-1521-47af-be6f-f00705870227",
"author": "Ethan Underwood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoBP4-Y48YW-fLiCX-YL5BkLTRY5fBQjk_YqCDfTiDWN9CuB5X=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-01T03:14:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f8597b5b-3807-45df-8086-d4b574a569ba",
"author": "Journey Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_sRxRmfdKEtwL4IhGsDfjM_XVq0SgYKzA8VptLgLbgVhoGNyM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-01T03:12:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ce1b8b17-9572-4245-97b2-80b9875d4ec6",
"author": "Tasha Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ9s5A1C9uAfoxLNFp-yQ1zplj0tUkJKvhANqSd-EqLeD1Ow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "She is very friendly and helpful",
"date": "2026-05-01T01:37:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9b299779-5f07-418f-9450-dd6656cd69ef",
"author": "Hung Mail",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNRIDFvLw5z8r6957osLhQvXGPZMR97vkE7e8EMtcemZ_XcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzy was very helpful and super friendly.",
"date": "2026-03-31T17:40:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d2d622cf-7fd6-4027-85f3-05596c8745eb",
"author": "Caleb Kindred",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzbinCxe1EiTci-c9UsG8A-WkuPyW8HqQFt4efH8srZZnivg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne was nice friendly and very great at her job highly recommend coming to her for all your storage needs 10/10",
"date": "2026-03-20T18:49:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59cdf944-3a67-4c28-96e8-cebb84f3572b",
"author": "Shawndale Jamison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqo1U9bQEOjcNFFji1mGznxVaUyBlLsUQMMZe4BOE5UkiBZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "She a great person and helped me out with a place to put my stuff",
"date": "2026-03-20T18:27:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "69ea105b-2409-49a4-aebb-e83870f84e57",
"author": "Jeffrey Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXSKUW-iMf0BeTnEVM8LZXP7fMJqSOEmaqdB5d6YcQxI9yZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne is great! Great, friendly customer service.",
"date": "2026-03-20T16:18:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b5e0726b-67de-44b6-8681-bd8f7d5f9017",
"author": "Barbara Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4dRybEVFSat0-vtJa_gimhTZvqJePProRx6fAmx0NDDlUvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Mini Mall Storage in Danville Il. Was a great experience..I met Suzanne whom is a very nice person. She set and talked with me and answered every question I asked her..She was so patience with me. I Do Have A Storage.Thank You Suzanne and I do recommend anyone who need a storage to go to Mini Mall Storage Of Danville and see Suzanne, You will Love her because I Do.\nThanks Again Mini Mall/Suzanne",
"date": "2026-02-04T19:30:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9b478e74-8545-40ad-82b6-ee866bdd55a4",
"author": "Ronald Strader",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPjJ1JYgbvHSLy6T5OdxpohuVKcxLuvtVcXSU-Kg16tqhuuQ1Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "\"Mini Mall Storage on Voorhees Street is easily the best facility in Danville. The building is impeccably maintained, secure, and offers the perfect balance of convenience and safety. A huge shoutout to Suzanne—she is incredibly professional and made the entire rental process seamless and stress-free.\nThe facility offers great flexibility with gate access from 6:00 AM to 10:00 PM every day, which is perfect for my schedule. The office hours are also very reliable (8:30 AM – 5:30 PM, Mon-Sat), and the site is always clean and well-lit. If you want top-tier service and a secure place for your belongings, go see Suzanne at the Voorhees location!\"",
"date": "2026-01-15T18:59:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0927e782-5547-4bdf-8c08-9e6010c34d38",
"author": "Anthony Helton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjVtxi8xf3BEV31hsSPNbUjlSf6FtCATHMFwzhmSlPV_uS0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne was very professional customer friendly. She made the process smooth!! Thanks Suzanne!",
"date": "2025-12-31T01:24:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "213800bf-22dd-4281-a59b-99c0734c10d0",
"author": "Ben Westfall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxlgICRN2M3SIZvTIRXdVlOvSZqST8Yr_exNCTPbO7Wzr4qfEV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne Cumbow is exceptional",
"date": "2025-12-31T01:09:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dbbe2a7e-afb1-4ff1-b5e8-ad9ba4ff063e",
"author": "Emily Gibson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZlooP5vBob-Km-nvGZosgmd6DRMuAd-KgFpFSlm_BDvPzsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne Cumbow deserves a raise. Great customer service skills",
"date": "2025-12-31T01:07:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b5da1b65-37f8-49ba-a519-74b18a657f1d",
"author": "Michael Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbVQQgW5kybw6mSYJrN6Kth-bxl-zkAuo2SER0D1KnfZbxIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went to this place to get a storage unit. There was a lady employed there named Suzanne. She was very nice, helpful, and resourceful. Great customer service with decent prices on units. I would definitely recommend this place to anyone",
"date": "2025-11-30T01:40:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you so much for your wonderful review! We're delighted to hear that Suzanne provided you with excellent service and that you found our storage units to be reasonably priced. Your recommendation means a lot to us, and we look forward to serving you again in the future.
",
"replyDate": "2025-12-26T10:52:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "254d518b-bdc3-4d37-8c67-8f39e8ae7561",
"author": "StayFitted 78",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUX3RArOtkfpwNh-rbNB-1y1-_pnlKeM5GzBtO5Ze_ngQqgX919=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-11-28T18:28:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-12-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "989ffca8-2f88-479a-aace-816df3262b01",
"author": "Que Gz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_qICPkDLRxZysxmCI1nOAPueGfmFc-EiM9bSOq7UV2K2jAV4l=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast & Easy, Shoutout to Judy!",
"date": "2025-11-21T19:25:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful review! We're thrilled to hear you had a fast and easy experience, and we'll be sure to share your shoutout with Judy. Your feedback is greatly appreciated and helps us continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5edcd813-6bd0-4a74-a030-7d858f27492d",
"author": "Mardi Cunningham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX09lzM9FFnRMXW1hEdxLaxgfphKaec77tuJb1a_NDF9uNw5OZn=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "A wonderful experience, staff was very helpful helped me to find the proper unit for my storage reasonable prices with on-site security Thanks for the great customer service !!!!",
"date": "2025-10-31T21:23:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mardi,
Thank you for your wonderful feedback! We're thrilled to hear that our team was able to assist you in finding the right storage unit and that you appreciated our reasonable prices and on-site security. Your kind words inspire us to keep delivering excellent customer service. We look forward to serving you again in the future!
",
"replyDate": "2025-11-26T10:52:52.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "9a64a41f-21ba-4656-93e3-a05b12a16690",
"author": "Butch Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLG-FK3i-w4U8_GXuHLLvu4gSzfo4ZwZRkEjLlPoGxVo6wjqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne Is A Dedicated And Professional Person",
"date": "2025-10-31T19:54:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Butch,
Thank you for your kind words about Suzanne. We’re thrilled to hear that her dedication and professionalism made a positive impact during your experience. Your feedback is invaluable in helping us recognize and maintain high service standards.
We look forward to welcoming you again soon!
",
"replyDate": "2025-11-26T10:52:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a33a01e-71d5-475b-a5a9-e9e079c19b28",
"author": "William Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJt6bdZfzd-ZYmeZPopQQLjfkCMur544id2H39j14tdj02_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-31T19:30:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-11-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1cc706bd-2551-4183-9fb6-8d5f14f699c2",
"author": "Effie Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGCMrC3OVv15emP2jRMAbwfNUK18K5WwAxa32xiJMxCxO8qL3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-28T00:43:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-11-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43e8f4f7-cf2e-4c5f-85ed-e3caac9dd291",
"author": "Jennifer Johnston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyFms6-Pv-01XqRSjQwnvbos_lrYm6vbWkqHO3HvFGWejzvIY9Lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Most definitely",
"date": "2025-10-05T01:07:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ren, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "736f1fdf-1ead-4d47-85ec-d715865943ba",
"author": "Monique Kimes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvVxsCOU6aWo1ZTVD_Eyxr5-94x8AEPdurr35vvWH73qYkJsK2ZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne was all the way round amazing",
"date": "2025-10-04T19:55:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Monique, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-10-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "512d654b-29df-4bca-9380-e9d470b3225b",
"author": "Florence Erin Larsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGXgT7iM_JVE_x4DAsqqJfZW2y2dz1Tr8-u9eHm0IlfiKe8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne could not have been more helpful. It was sweltering outside and she patiently was able to access my unit and allow me to do what I needed to do in a very short amount of time. Mini Mall Storage is very luck to have such a dedicated, kind , hard worker on their staff. Also, my things had been in storage for over 10 years and they were in relatively very good condition!",
"date": "2025-09-10T16:10:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Florence,
Thank you for sharing your experience! We're thrilled to hear how Suzanne went above and beyond to assist you, making your visit efficient and comfortable despite the hot weather. It's wonderful to know your stored items remained in great condition over the years. We appreciate your feedback and look forward to welcoming you back anytime!
",
"replyDate": "2025-09-26T10:52:52.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c3500c69-9388-4853-8d6a-19ea32085f66",
"author": "Yasmin King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPE1l94gvLWopg-h_q0n5QR-Psmo3SdbVPEuYuilnQrdQDiwsz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Susan has been the kindest most helpful employee ever! She's been a shinning gallant knight during a difficult time where it seems everything is against me ❤️ I was proud to know if I needed she'd be there to assist whenever possible",
"date": "2025-08-29T21:26:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Yasmin,
Thank you for sharing your wonderful experience with us. Your feedback inspires our team to continue providing exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-26T10:52:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "afce1dc9-a063-4e87-b3b9-8cd7622f1c61",
"author": "Gus Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_HfevpDNlWJXaUslsdh7PtyFWC-Z4yIdkiKJghsGCIcPh4HEm=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-29T21:07:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-09-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dc820218-167b-4b5b-a8d9-0408e8810328",
"author": "Janelle Locket",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-pUad5DmyjTnZ9PcC3CPRPVSQdEVjd27-7e1a5eUHZrtQbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne was a great help. Highly recommend",
"date": "2025-08-29T16:50:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Janelle,
Thank you for your wonderful review! We're thrilled to hear that Suzanne was able to help you, and we appreciate your high recommendation. Your feedback is invaluable to us in maintaining our service quality. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92d7cf56-b920-4360-8b07-64fb91a01289",
"author": "Jessica Makemson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1yo4oBmwflgFPmVsLTijPqT8eufe2o5V4MInEj4vUxgoE5i5G=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff! Thank you so much for always being so nice. Also helping with any problems we had or addressed.",
"date": "2025-08-27T15:37:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica,
Thank you for your wonderful feedback! We are thrilled to hear that you found our staff amazing and that they were able to assist with any issues you encountered. Your kind words are truly appreciated, and knowing we met your expectations motivates us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-26T10:52:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8125520d-0497-4615-af87-bdcd14ebe0b3",
"author": "Denzel Imoisime",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsh9p5dpsK1o9tjQiOKYKNHMfLawWALFpmXO2s876O9kUF5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Recently moved out of my apt, had a few things with no space and came to mini storage. Susan was so patient and understanding while helping me. Just want to say thank you.",
"date": "2025-08-26T19:45:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Denzel,
Thank you for sharing your experience with us. We're delighted to hear that Susan was able to provide you with the patience and understanding you needed during your visit. Your feedback is invaluable in helping us continue to deliver excellent service. We look forward to serving you again in the future!
",
"replyDate": "2025-09-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97505987-3da4-45a1-8fc2-49857634dd8c",
"author": "Bonita Strong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbxJN6o3xQY_Bj87VGCFAowVPdqZyEOjeMCll_kLKjMXO8kA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne was helpful!",
"date": "2025-08-22T21:27:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving such a positive review! We will let Dana know as she will be so happy to hear she could give you a positive experience with us!",
"replyDate": "2023-06-26T10:52:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3cd1f153-7487-47f4-96f5-1552f5061091",
"author": "shaun talley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFvRmCVxI8jd724zUsjp25iZEYSkmia6WcpGspRXs6K4k_Q7ut-A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-08-22T19:03:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for giving us a 5-star rating! We appreciate your support and hope to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-08-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "089be81c-6f11-44f5-ba52-516d462047a5",
"author": "jacob hon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocII7Mzhx4-OQm_C2O03JuFPxGyKWr1QPBdC7vMUATb00SciPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a very very positive interaction Suzanne and she walked me through the entire process 10/10",
"date": "2025-08-15T21:53:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jacob,
Thank you for your fantastic review! We're thrilled to hear about your positive interaction with Suzanne and that she was able to guide you through the process so effectively. Your feedback is greatly appreciated, and we're delighted to know you had such a wonderful experience. If you have any more thoughts to share, we're always here to listen!
Best regards.
",
"replyDate": "2025-08-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99d357c8-dd5e-4825-855e-58a2ed4e1aaf",
"author": "Lester Cryor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrcDinegWcBhdcMTFVnGODvsjo0lkYlLsILlDggPIjYGxqcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good business",
"date": "2025-08-15T15:55:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lester,
Thank you for your kind words and the perfect rating. We are thrilled to hear that you had a good experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to serving you again in the future! Best regards.
",
"replyDate": "2025-08-26T10:52:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a6ed0d8-fdad-44c9-a6dd-9b0125efecc7",
"author": "Bradley cox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbdb1AP1fyUQEVW37AuJB_5ssys8qSs1_wBamZKZoj4ZwrIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-05T17:39:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bradley,
Thank you so much for leaving a 5-star rating! We truly appreciate your positive feedback and support. If you have any more thoughts or insights you'd like to share, feel free to let us know. We look forward to serving you again soon! Best regards.",
"replyDate": "2025-08-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "614af746-d665-4419-9f66-77b156219fe7",
"author": "Randy Gibson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtZCMKUFvU_90OfdowmEs9JWNIfSqEQiSbFiVQuVEFw5F5sQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-01T01:56:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Randy, thank you for the 5-star rating! We appreciate your positive feedback and are thrilled to know you had a great experience. If there's anything else we can do for you, feel free to let us know. Have a wonderful day!",
"replyDate": "2025-08-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ec6ec48-12a5-4500-bfb2-e437cd078eb2",
"author": "Ken Verhoeven ppl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSabt-OPAk3cFedHkC9Bg4viG_iA7Ojub9StqcegWWrDHOsFc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-31T22:21:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ken, thank you for the 5-star rating! We appreciate your feedback and are glad to know you had a positive experience. If there's anything else you'd like to share, we'd love to hear it!",
"replyDate": "2025-08-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f90b97a-ef5e-4019-808b-43a01809a4ac",
"author": "Molly Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaFUcRV3KlRzq55Bcg0QI3_mG8aiZ3Ihkt6ibpnXUo0fWQ-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne answered the phone and helped me locate the storage company where my daughter's things are even though yours wasn't the one. I wish it had been. Thank you, Suzanne, for your friendly help.",
"date": "2025-07-31T19:46:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Molly,
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Suzanne was able to assist you in locating the storage company for your daughter's belongings. We pride ourselves on providing excellent customer service, and it's wonderful to know Suzanne made a positive impact. We appreciate your feedback and hope to assist you in the future. Warm regards, Mini Mall Storage.",
"replyDate": "2025-08-26T10:52:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "114e255c-4204-48be-b086-1b6ffcb631f2",
"author": "Katie Whitlow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWOn492ocBFlW48z-7pljnChsY_wFegPzB9CFR8fOnf1w8iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne was very helpful in finding what type of unit I would need when making my move. Thank you so much.",
"date": "2025-07-31T14:13:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Katie,
Thank you for your wonderful review! We're thrilled to hear that Suzanne was able to assist you effectively in finding the right unit for your move. Your kind words are greatly appreciated, and we're glad to have been a part of your journey. If you need any more assistance in the future, don't hesitate to reach out. Thank you once again! Best regards.",
"replyDate": "2025-08-26T10:52:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "22230825-ba12-41e8-ad8e-87bd2b7c5b9c",
"author": "World Traveled",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFPl7UKQbHqXJ1q9C8uxsMuj-FojLtcmez560kBkPg40MToA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-18T20:52:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're thrilled to see a 5-star rating from you. It seems like you had a great experience, and we hope to welcome you back soon!",
"replyDate": "2025-07-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "832f0397-b973-457a-9729-51f643e35fed",
"author": "Brisha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHmoMXNgx9T4DUgI-jdmIQowKyVYXk4bjg3fe76uM-n2z8iQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzann was just a great help today so kind and help me get my storage unit fast ! Thanks again girl !",
"date": "2025-07-17T21:24:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brisha, thank you for your wonderful review! We're thrilled to hear that Suzann provided you with such excellent service. It's great to know she was kind and efficient in helping you secure your storage unit quickly. We appreciate your kind words and look forward to serving you again in the future! Kind regards, Mini Mall Storage",
"replyDate": "2025-07-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f16ec596-191d-4fb8-970c-a9fdff987d22",
"author": "Michelle Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK56l8WOZkx3AA7m8Qw7qbFCoXxJuVoXxMhpLHqFXifCHzPYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-09T13:38:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michelle, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7c50b5e-a02d-467c-85c7-52f04756f244",
"author": "Joyce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdY4l0YUuxE3UlQE52bQMU5K_sdgvgcUlvBJGiYh-WEAFUGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hi My name is Joyce Brough and the employees and the manager at Mini Mall Storage are awesome. When I first got the unit there was a mistake made ,which was straighten out the next day and the have been amazing since. I've let family and friends know how nice they are.Mini Mall Storage You're #1.",
"date": "2025-05-24T21:43:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joyce, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ad27412d-69a4-4b92-86a2-776825c7d1d4",
"author": "Maria Enjambre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbztqYym4w-8KVW5tnw10BcOA4O_WJ8j4pzF9T8Y2n23k5BA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend this establishment, especially Denise who helped me and my family get a storage room. She took the time to show us multiple rooms with different sizes. Afterwards she clearly explained how the pricing works and answered our questions with grace.",
"date": "2025-05-10T19:36:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Maria, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9b3f749f-e926-4d04-90a1-584375be2637",
"author": "Kejuana Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJC7yx0WPOKjW7rvLlMrUt8C-Wzom6w6-zIe_gXvOsUl06mGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am going thru a crisis and needed a storage unit and the ladies there were fantastic. It eased my mind a bit. Great customer service Thanks. So much",
"date": "2025-05-08T17:45:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kejuana, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9464c0dd-d7dd-46ca-be71-87640faf8d45",
"author": "Dawn Gortmaker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEMIhuI_q3IRp0de9AgTmlZXna61SvTBSFkPEhxRa2p97UL3rI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Denise gave great customer service",
"date": "2025-05-02T17:08:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Dawn, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22e6fc15-d924-48ff-a23d-8e3ca7bfc9d8",
"author": "Lynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_IcOhPQ48yfK0BK3Ngxl1Fhjsy8gTa8gCAiDQpGWTe_V_nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise was so helpful",
"date": "2025-04-30T16:24:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lynn, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7bdc5773-a6d0-448f-8fd7-ea5721696a41",
"author": "Steve Cullingford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDqzidMTCBCettL31fUHthz7mnBZLDUMTGleqMwlnPpC18h-E=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-28T15:30:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Steve, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9180cdf3-acda-4388-8f35-ef3b465c8aa4",
"author": "Jennifer Lang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2uM_rIJ4Uof8JBoj_BszgRiCF_JY53KbdL3ZrKuSNYzpJyH-Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sometimes boxing up your belongings and moving is a step forward. Sometimes it's a step sideways. No matter how or why you need to store your belongings the biggest thing is to feel comfortable and confident about where you are leaving your items while you are away.\n\nSuzanne and the team there have made packing up and storing my life after a very unhappy breakup peaceful. They were kind, caring, and very informed. I was able to successfully get all that I needed to do. Thank you for creating a safe place to keep my things for a while till I get my new place in order.",
"date": "2025-04-26T17:22:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jennifer, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b09d7cde-b16e-4764-ab88-9466a245a92b",
"author": "Damian Street",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwbhP1wOrIVgJaKvBvDzU2HTNv3d1ZZR3A-HnLBBW7LO8wxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-14T19:29:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Damian, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68aa9062-58b5-4abe-9b15-5d24dd94bd4e",
"author": "Mya Darling",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGy-ap0xshUhxAA8laM5HV9P_QZrz17a2uBiEbnoVy939CtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise was very helpful and sweet and we loved working with her",
"date": "2025-04-02T17:42:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Mya, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9c575e0c-8d1b-48ad-88e7-cf40e28f31ba",
"author": "Ruby mcqueen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwFMmrSLJDQI0lySKt3ayDCF28PAAEFZ8IG62n3-_HOk0ica9hvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great atmosphere awesome ppl and great team work",
"date": "2025-03-24T18:38:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ruby, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d86317b2-edce-4fae-9e00-ec4136133f8f",
"author": "Alto Sizemore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJO8PXkBw6j7GVxpsAn5A733Yc_nRomGCXVZesc0RlJ1VDIrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise helped with everything g I need",
"date": "2025-03-24T13:23:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Alto, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-26T10:52:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f75df721-9d03-4aa5-96bb-1ae173573add",
"author": "ajon Dandridge",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUk7-2df4Ni7a7_rMBk1hKf9co_x7kHCtvDM86LVZITJNjcN6ZM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise helped with my gate code. Staff is great !",
"date": "2025-03-19T20:52:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "ajon, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2c5dc9e3-b77c-483f-8930-b2018a08c9dc",
"author": "Jennifer Riley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJT5rYiWNRYV1JAD5FZ9ugV9hPTzJlVVMTI205f-GwBtkI4Fg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise did an excellent job helping us",
"date": "2025-03-10T19:38:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennifer, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d733eb64-95dd-41d4-b830-2a78f5990801",
"author": "Michelle Mc Daniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyli2xKgh9VDiwMHMSFt0o6Ev60DZwqUzczQT1UIw3FR6Kkf8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise and Suzanna were helpful today merchandiser availabke",
"date": "2025-03-07T16:03:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michelle, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f01936d-100f-4413-9e12-ad7f51302f30",
"author": "Hannah Gregory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPytjIC82GGYv5pah7QGdeQuXPuvNbAWVMEJaIHjZqhdF0fA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hello! I have been using mini mall storage in Danville for a couple of months now and they helped me get in very quickly in a tough situation I was in, and suzanne has helped me so much ! She’s very helpful and understands somethings things happen and does everything she can to help me out, and help me get things done! and I truly appreciate her and this company for all the help they have given my family and I. I would definitely recommend using them if you need a unit, they have many sized united and I have two! Thank you again!",
"date": "2025-01-30T15:10:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hannah, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "204f7bcd-4474-4208-acf3-ea8ae9d246c8",
"author": "Jim Pitts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYK0zuX9W-og2Ggs24G9RdLbzxVuhkLiFVFRpfGm-OuOdQZPBT=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-01-20T17:51:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jim, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85cf89e9-26b3-41f1-a20f-7c1415f72477",
"author": "Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQTPps97Nb13XzjyQoqfwZaBZ5gdqFfJRNOcej3hUtw196j4U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Suzanne was very helpful with my mother. We appreciated her time and the cup of coffee was an added bonus.",
"date": "2024-12-31T23:25:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Walker, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ff7d6e8a-f183-4fe1-aae3-da9cad3cdcf3",
"author": "Layton W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOjP7vD3Fa6EZ-OdI4SV5tg051hFP1jTYrRD-Q5g5Yd8jLug=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-31T00:59:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Layton, Thanks for the great review! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "338b06a2-7f7b-473b-85d6-512dba04356f",
"author": "Brian Bretz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLd-m2I20Yc3O5cfWBb8JOGFAPkS79dpr4W0brlXnGHZkn5jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-07T11:55:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brian, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26fe3eb8-e232-45cb-a0bc-d601223f4d51",
"author": "Cody Wilkinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILPLJdxhB78HPEwcwZEqALgVPKaBvwhPgEwZqYoXWv2eTS_t7-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice n informative",
"date": "2024-09-28T20:56:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cody, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f3a073e-3d26-4c23-a928-2306c72a6992",
"author": "Nikalyna Gonzales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgGEayMsg3FGczm_co-9FlpocZRQqUwpqfDKSAAmcd6GeyX-wq9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and very friendly.",
"date": "2024-08-29T17:39:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nikalyna, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "024c1195-09f9-4490-ab5f-8918f427605a",
"author": "Nicole Foehrer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlwS8veb5wJIcAmmtCFsNZ3wZ6-PYIkiSjeBJvi69JXbFOmLLd5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast, friendly and reasonably priced!",
"date": "2024-08-29T17:39:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Nicole, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9c5c7d77-6654-4909-8b64-832c8670b637",
"author": "Allen Vance",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7oZ2XEw5g7yZIaGPUC3KtUoLWGdKQ3WkvFE_IuPzvk3ESjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana very courteous and very helpful, highly recommend",
"date": "2024-08-23T15:39:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Allen, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85e359fe-efd6-423d-9507-98903ef8e122",
"author": "Cheryl Potts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdGCw_f_iEfipDfSAracH7HetEOqTAnNBjsAbCJ1xnZ2CI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was great and got me taken care of right away",
"date": "2024-08-21T19:39:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cheryl, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a3e9c49-f03d-4713-9e35-dd39efb3ccae",
"author": "Tammy Fitzpatrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRokzWlubPZq8M-uQM7yZXTth5GbkiShwp4paBX-duP3_cjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-02T14:46:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tammy, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4287da6-fe5a-40b1-9322-0f678f24e83e",
"author": "Herbert Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9S5ePZOrJWCTHVw33KYFXAjLf_CwBpeyyN4J0cLZggzDU8Lo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-07-31T14:22:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Herbert, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5af283c-184b-4e49-9fda-204a5fb8848b",
"author": "Lynnette Mccoy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVr2UHCFYHDMsalDjAYlBtfYOk-IiPdoJuB95iY62y9efOWOu9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want to thank Dana for being so helpful and kind on the phone and helping me figure out the right size unit to rent and very affordable for me since my husband passed 5 years ago it's been hard I'm 86 years old and I just moved here and to many people are so unkind in this world but talking to Dana was lovely oh I even gave her a good apple pie recipe it's a family secret sshhh thank you Dana.",
"date": "2024-07-19T20:03:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lynnette, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "7d1c21d8-c422-4cf1-b5c4-29bba0574b69",
"author": "Timothy Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtjETZWoObysIqt5TNtYL7z8gYzFUoR8OM9hF7H8UCEk8ZEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage place in Danville,Dana was the best person to deal with",
"date": "2024-07-19T19:08:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Timothy, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-26T10:52:54.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "17b31084-b62b-45e6-8db9-0b43cd9c3288",
"author": "Patti Johnston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW5OFsfr8fSeNTv5PIjr7W8tj1YG1fiNPdC1FJZDftRx_15zKT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience there Dana is awesome 😁",
"date": "2024-07-19T18:45:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Patti, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "613738da-403a-4b54-a08f-f1a1944e7ef7",
"author": "Lady Feri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9Qwz3hywbvalLl-Bxhvva6_KEHmSqRV79KMTeUHqb7bbmXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana, she went out of her way to help me and this place is great",
"date": "2024-07-19T18:42:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lady, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2025-06-26T10:52:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "33c361b6-ee0a-40b5-b323-32b349b05499",
"author": "Liana Hamblin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIciyNTDlY-RRkDfy-JcTiq1a4pgX6UhxLlxAMX_LGZ92JD0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was great to work with!!",
"date": "2024-07-19T18:37:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Liana, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
"replyDate": "2025-06-26T10:52:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66334732-0fc1-4acd-8c3f-037bcc265f36",
"author": "Marvin Crider",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWU4EdOFxeUh4lcIRzWfwAIv5vBCWU7rW1z_UncOXWLsCMnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana is great and is always helpful",
"date": "2024-07-19T18:13:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marvin! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2025-06-26T10:52:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "61f4850f-959c-4942-a6b6-80b37972b810",
"author": "Akaydian Pundt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ62uSChUe3oZLiDKsCwbHM-FTpEAOCz_DxuPmGVh0rHPFMI68=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2024-07-15T21:43:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Akaydian, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2025-06-26T10:52:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e331c587-191b-445b-8a21-b1a517e9c780",
"author": "Matthew Modglin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuCMiq-f6zCGNteR5nbBElXP09XZQ_PMQWWPhuCdRcso6Mjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and friendly service. Very satisfied",
"date": "2024-07-15T20:19:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Matthew, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-26T10:52:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fcd27be9-904f-426f-a502-863367370765",
"author": "Christopher Youngman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGhEkBVRzgIn-8aGkpbaIuXeV9fRyxQrg1zCK_cjqDH4LBC10x=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini mall storage is the place, I went in and assigned a unit with no problems. And the customer service was so polite. Thank you mini mall storage your groovy",
"date": "2024-07-09T18:45:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christopher, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2025-06-26T10:52:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d44e9eb-af48-49b0-929b-8b1963b2a635",
"author": "Mikala Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKKej2vVpkPFsE9ljBNjfzBRtwzGZ_PL0CNGqb7JslA4VDeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-02T20:01:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Mikala, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2025-06-26T10:52:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b3bcf61-2376-48b1-bff4-9301f91f1e8e",
"author": "Annette Nunez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbZOfW6v0KTirZ2K4B7gtLsSURKe46i_UMszvQtXzPphcwAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service very helpful",
"date": "2024-07-01T18:50:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Annette, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-26T10:52:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b2b9831-2e2a-4048-ae18-b7e5f0f83f5b",
"author": "Robert Pendleton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNTg5L4DZmQ4iaSPYJQ78zZKm6mJ_Ib2pP1UcUmTj_jlHtKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-28T16:24:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Robert! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2025-06-26T10:52:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf9955d5-0645-488e-80ea-f6b6f56fffe8",
"author": "Shannon Driver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjYAx5Dzqu8Pf3KdemXvxO6HRPEZIlFinx2CECYnUHTTDG2Fl7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was super friendly! Came in with my reservation and it popped up! Very good customer service! Recommend 10/10",
"date": "2024-06-24T17:57:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shannon, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2024-06-26T10:52:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8470d5a5-209a-4cf9-846a-8ade5742c629",
"author": "Jo Ann Keys",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIagpVV0sCK_daf6i4aChf0sMAzGAB-UnHMqEhgTjpMiZvKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was wonderful and helped me get a unit quick and easy",
"date": "2024-06-18T16:32:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jo, Thanks for the kind words! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2024-06-26T10:52:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59653238-e4c7-49ac-a1a8-546f7141e1bb",
"author": "Tammy morlan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwC42RgGxNd2fWJBnrjIO32MW2SpjUkT3V0KSiEiQ1mLVCVcCzgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was great she got me taken care of and got me what I needed",
"date": "2024-06-10T16:26:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tammy, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2024-06-26T10:52:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16c0cf17-5f9e-4497-9876-8e8f36be6e0a",
"author": "michael knight",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbtvyU1hFPiUvbd9vDoUOk54cImdraTAbjAEQ6KJB4FfyUIZ7qqg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "My experience at Mini Mall Storage was very pleasant. Dana was very helpful with all my needs. It was definitely appreciated.",
"date": "2024-06-06T14:09:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2024-06-26T10:52:55.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b1ce0097-8bbb-440a-82f6-e221f38e3982",
"author": "Brittany Frischkorn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7nYLb0802y6_XkXUULkpBChpEF2GjynzcAhZ0Opk302Y2AA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly helpful people",
"date": "2024-06-04T19:52:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brittany, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2024-06-26T10:52:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1e008630-1aba-44fd-8a67-ab178193a9b8",
"author": "Trentaia Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfP4UjanYpCULXobmljYKiGLH8JoRPwO7XBZE1pJdNeuunlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help !!!",
"date": "2024-06-04T17:07:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Trentaia, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2024-06-26T10:52:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b516bff8-0a46-48e2-9855-335d0344248b",
"author": "Markea Tetter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpUpZj_M1WzOr_VMKOG2pa64tYZdWQ3lgJosvRHiy_UR6vag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was very helpful and nice!",
"date": "2024-06-03T20:36:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Markea, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-26T10:52:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0e377a71-4c37-42d9-b9e2-beceb9a35510",
"author": "Jenny",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW04eEv-3F8BTC6JTAAtXvnfz5s0lHRNK_DCgSFurWdjy0Pqsmt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was helpful and got me taken care of right away",
"date": "2024-06-01T16:43:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jenny, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2024-06-26T10:52:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a44db85b-c2ba-4295-acbd-4c06ecce8a38",
"author": "Elise Blanck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlQgNCv8q4VxCR9pNYGjZuy8dDy6T6GbnMGZ4TEiGyM_pY-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called late Friday and came Saturday AM. Very amazing customer service!!!",
"date": "2024-06-01T14:47:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elise, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2024-06-26T10:52:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5680749-7c3b-4c8b-8d7c-7716faaebc7a",
"author": "Ricci Fader",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLaSOAV1DtdtkiHliY_JE9YPytoaogQUtAI6-7D3zCY2sV0ihL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and very helpful 👍",
"date": "2024-06-01T14:37:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ricci, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2024-06-26T10:52:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a99f4cf-cc5e-44f0-9696-4b69eef1205a",
"author": "Laffie Harper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4i_2uxjRgeAZm6WiFIaWtbAH3WrqOwvS3LLLF-rKNbeNWjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana is very respectful and helpful!",
"date": "2024-05-17T19:00:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Laffie, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1c0d1ad-da65-4702-a8b0-d26fe9401208",
"author": "Pesandi Gunasekera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMRG0pV7sXcgQhCXs7KfSh5tUYzBaWu2Mz3EnzWIp_aWg7Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-10T14:15:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Pesandi! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b3233be-895e-45fe-8a9b-70cc274f8716",
"author": "jessie chestnut",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDA8DMcLi84IR4AlsLztikntRmF80gdA_FRp30GDKsRyYZBybKTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana",
"date": "2024-05-02T22:04:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, jessie! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec167ea2-fc4a-40ba-96c6-69ed441771f6",
"author": "Jontasiah Glover",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUe11_eV7vwfUJRBlyK2x_ULUqxbSlmOBL0WhKMqhRyYv8xOJo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and clean. Very quick and easy!!! And welcoming",
"date": "2024-04-19T19:08:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jontasiah, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e6e1bc4a-5ab0-441e-b8b5-fe0819a23b7e",
"author": "Kiana Karuzis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOeK8MlfKQL92Gb3pTLL9u4r30OE6jcDxtycHyzFfpjiQ8nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "GREAT!",
"date": "2024-04-19T13:18:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kiana! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a5223bc-5ce5-45ed-a99a-9f8025ca4bf6",
"author": "Tracey Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcpToiH2iIsUQIzCEPLgXM8IVWW0mehzG-QSNeL3auWrg_M5mC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana treated me with the up most respect and was very helpful to me ❤️",
"date": "2024-04-12T16:54:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind comments, Tracey! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6ed43730-cca7-4103-bf9f-ea49911ef69f",
"author": "Locally Hated 217",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCMe0KJqDiXnN0kRNKuOEnQ_3-XtdaU_JeDjJvy9Nq7UdDmE45=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is fast and get what you need when you need it..Thanks Dana",
"date": "2024-04-12T14:53:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Gee. We appreciate your review, and our team will be delighted to hear your feedback!",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "016a9c58-d038-471e-810b-808ce1c46387",
"author": "Rick Kindred",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqg-hCXprzaxAtQV0wXvZYGynvKaXIqm-KqbANOikUgycuqok=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-11T19:36:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, R! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40c3b44a-1d04-422b-b911-f9ab6f36ff82",
"author": "Xander Wrong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0Ug286yqKemWLSCF4vmAOthH3PfPugzK7apaSwVhy3a3nNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana is a great person so friendly and courteous this lady is definitely a people person And a great asset to have and I love having the storage unit here",
"date": "2024-04-11T19:35:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind comments, Xander! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42629c57-0ca1-4ede-99b8-fb8b0806c10e",
"author": "Randy Trader",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUADJflBXelx-FGQhU1QTl0pty6ZuKVo7CS9MayESwuRA7lpPuG9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was great and very helpful and friendly and price was fair .",
"date": "2024-04-11T14:36:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Randy, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "42d76ba9-2392-4ba5-b309-19330a50cc19",
"author": "Brittany Delp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb-09SZyTK5D883NnQ1KgbJshZBBCaLT-B60UWJXl9OXsORQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly an funny to talk to very understanding",
"date": "2024-04-04T17:56:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brittany! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b885efc9-7863-46d2-8b03-7ffc04371ae8",
"author": "Jeffrey Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDtaswT0j4GlVdMgi4MDDLY5-VR7lcO8L6jqpND-RieMY6ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-04T17:55:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jeffrey! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f8be99c-1f6b-400e-b1d8-6b837fdec4e6",
"author": "Antonio Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYp1uD1xYSEVGJUOV9sEZ0dBX9RuRutRYEKapEUTV752NCIS3uhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-03T20:25:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Antonio, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc46ff2a-bf6f-41a6-b238-e019f54de194",
"author": "Kayla Albawaneh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgt2pBaE0j025r5R9IcVv_kQKKAY-6tl7wuoHiFSuuSf-yRjt9Kg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-03-20T16:41:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kayla, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed2e8b1c-d20a-471b-a224-e1ea1fb4c93d",
"author": "Angel Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWk1X9fdA0D9mCFztFOIbxPXRCPbOaxnNG88glbUeY8H_i9wBRwzQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dana was very prompt and helpful",
"date": "2024-03-20T14:50:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Angel, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89106595-3610-442a-a2f4-a5ef76b9ff36",
"author": "Tony Rome",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV4uVEoNk-7FBqEi92qzMCXWYn9x_f4tricJHEpj_dPc64qduyAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was great and service",
"date": "2024-03-20T14:43:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tony, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "886248b8-0e62-401c-a0d7-247919d78dcc",
"author": "Brannon Cole",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqCfpWPsUP2TaXWUXR-EG-Cy8TS_pWuJGdzPX_76dw8BnvCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was wonderful she was very helpful\n\nThanks Dana",
"date": "2024-03-19T21:16:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Brannon, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8da8e97b-c2f7-4ff9-a1d8-f7af45fdec4b",
"author": "Rosey Shipman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsOeXj9h6MsdE3tRNpUXfsK-813nzLrcE7zZuAqo-C4ygHMg0X=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank Dana for work with me and help me out on get a storage",
"date": "2024-03-13T20:53:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rosey, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa7316f4-29f6-4912-8d33-5262781c51c6",
"author": "Lucy Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpZWc-Rda5Wa45fUGZwowy1OWegkeKdl2p7ZxFLs3OdyPomfHJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dana was great.",
"date": "2024-02-28T21:04:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lucy, Thanks for the great review! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2024-06-26T10:53:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56f20827-41b7-499e-b5be-acaac638d6e9",
"author": "sara Hibler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvOolkBcFThI7HDQo_z7HF8-YcKNBCATNMyUYovsh4BX6vBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was great. Took the time to explain everything and was really nice.",
"date": "2024-02-23T19:59:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey sara, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b26986d-9b52-4b1c-b79f-3ab43723d563",
"author": "Debby Lyons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7r_YSn7jannCsxS3LnZBJe3WOvAFYHHWoFd2g5olw2oU0EdFz=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very pleased with Mini Mall Storage personnel, very friendly and helpful, Thank you",
"date": "2024-02-20T15:50:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Debby, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b3aac5ed-abf0-420d-a78b-9d0a1f85c681",
"author": "Tina Arlington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQcOoEkfCQxWQOl5P1oHPntsUkor9c7pSXfMoTJhvhn9ulfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-13T22:13:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tina, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "090d50b7-1835-40dc-bc0d-1175b65cb59a",
"author": "Donavan Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuhYKkbn_6DgWjObCgyvpE2gS1GW4KQk20fjOi4nsdgRd8Iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service fast and easy move in",
"date": "2024-01-22T19:23:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Donavan, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00e1d02c-b0f3-49b1-b328-cd09aa3274fc",
"author": "Tina Place",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXEp1p3LSjk-aSrifwv8etMzPo27Z5RZIADmLwhXFdoOJxow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Dana you did",
"date": "2024-01-08T15:12:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tina, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aec9e157-bfa4-4d13-b655-797f12ddf534",
"author": "Anjoelina Makia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4pqF8nVWwULxF7dtLI55k3T6dTGLmQAPMj0gjWVEwLRJegA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, very easy to work with and nice!",
"date": "2024-01-02T14:50:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anjoelina, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d7953d7-2b08-47d8-8291-d2002c686e19",
"author": "brayden chesrown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4Nkgn8BA4s_pcI5LPJ6h9-j7pYA60-X6pUkRFueKSXIy6zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, safe place And they take great care of the units!",
"date": "2024-01-02T14:49:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings brayden, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "45e48e74-0ca2-4427-8415-26f0625ea922",
"author": "Chaise Barrett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9UqgY83DtzW0rEWuOoP40JO4TxYgxXfiUgDx0qum1bA8rAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-14T16:43:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "745b87ec-c2e7-46a6-9856-6b2d4efdc99b",
"author": "Duncan Macleod",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtW832WzQUHXpgsfoGVAb263MMewkV9YkMgQDAXP0HGR6PDQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Awesome thanks Ms dana",
"date": "2023-12-08T17:21:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Duncan, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0dc647fe-6d1d-4ed6-b027-75dd912eaafa",
"author": "Robert Cripe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuJ4WpcndKYw_hw7sDcWmDsAvInjemY5fUGTgzaMrvm7xrvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-03T02:57:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Robert, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a0a9211-195e-4d6d-8925-de838503479e",
"author": "Kelsey Sizemore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaRgaKglXOsxAyQSmWZlsphPraCY3syLTPlfSjdddiITKAH7p4ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was so helpful and on top of getting me a unit asap!!",
"date": "2023-11-29T23:01:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelsey, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "25e9cb39-5c67-4ea2-acf9-5d48d2cc7b86",
"author": "Miranda Janosi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOfphhpalorCXzmesUfrKpz1nQD1x2qrgCBfU1bFmQlGWeQsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana has such a great attitude and made my experience so quick and easy",
"date": "2023-11-16T15:21:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Miranda, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "27e716e3-7a41-40f5-9bd3-e32cbd0e437c",
"author": "Kaylee W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGyTlJx1xhaXAhLxvcEPmbqucsPZksx8iXPT9T5IDNr_qtJKnuEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was super sweet and helpful. Would recommend!!",
"date": "2023-11-15T17:04:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kaylee, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a46c8344-6ec8-4469-982b-1e423883ba79",
"author": "Stacie White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqN5tvwec22CChWv9nVJrdXhAUgqI12u5XC3DwAccEwy1u1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana is very professional and friendly!Shows a lot of compassion and a willingness to assist you in any way possible!will definitely continue to do business with this establishment because of her",
"date": "2023-11-10T17:05:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stacie, Thanks for the great review! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6dcad71d-5e6d-40de-971f-96d1d0c40efc",
"author": "Duane Deverick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX1abAgli51TDTmmyiqZNXezXQ5kTKW4llO2OLo-0_fkCzJg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dana was a great help",
"date": "2023-10-18T14:40:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "thank you for choosing Mini mall storage for you storage needs. I'm also glad that Dana was a great help",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fdc8e0a1-39fe-4640-854e-763c56a6920d",
"author": "Matt Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzlQvqRcRcU_wefUBZAQCCzKtp_f0wDws_OI8LjcNfz0RiYk0m=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Very helpful and friendly",
"date": "2023-10-11T16:49:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Matt, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fec58a6d-4341-4b51-9658-1f92fac499ba",
"author": "BigRide",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfH6VA_YU5tOQ2J2qrxkZjdn8gRLCz08A3XJ0DstZJOdMLaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This my second time using them n each time they rock.... great price n food location.. I had to upgrade my unit and they made it easy and close to my other unit so I didn't have to move my things so far away..",
"date": "2023-10-04T14:04:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Reginald, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9c244e0b-ff51-4416-acea-c2371d04a5ff",
"author": "Jacquelin Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWcQSnIFwLZeRmReKEpEc7JOO5P7Cqg8PbMj4zJEeGQorY5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana is the best shell work with u as long as u communicate with her",
"date": "2023-09-28T14:54:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jacquelin, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86b1f05e-a895-4ded-b3d7-d32aec7e89dc",
"author": "Rileigh Darnell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTklvCI35ho95HoVxyyUJC-KU7q5rOUL_767d4SSxTT6sU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-23T17:08:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rileigh, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2024-06-26T10:53:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc7396b7-3071-4b6f-842e-f7daa6e27ce4",
"author": "Terry Crowder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQfnvXh_N65UxgVIuxbd8y1hEse1jycwoUZ-InjAYVzdWuW-M=s64-c-rp-mo-br100",
"rating": 5,
"text": "They actually have an office with actual people that are friendly and knowledgeable.",
"date": "2023-09-19T21:53:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28a4f351-0814-4916-b1a0-e4975b3b8c41",
"author": "Quan Cornelius",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWtTtPSuJ-xOnWMQ9hUYiu-vjFjPGaQhiRGOi1hBXat2K3iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-15T20:20:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a01c64b7-a288-4662-964a-0f9c09c69155",
"author": "Tate Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHQb_ilhxoOyidHfJ0iyXLCtb-RJ6kvPuNg6MrvtGUAk_1Mr0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-15T17:13:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "10d0cad2-1efc-4bb1-8363-d58f1534a1e3",
"author": "Chuck C Hazelbaker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7sp1_GAKi1uSNjnnbccSkCgfvqNurEIqYjtPU6wNPfFxiEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was done efficiently professionally in a quick manor ty",
"date": "2023-09-14T22:45:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed6e53e6-9f47-4987-88fa-541dcc2e5db2",
"author": "Belinda Perzan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU17MuqgxQhxxae_YjhAqDLYf8zv52B1HPCKGxFEgAHhsle5io=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came in to sign for my storage unit. Had the pleasure of working with Chad. The process was quick and simple and Chad was exceptional at explaining everything. Thank you so much Chad for making this a smooth process",
"date": "2023-09-14T22:29:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7cc7dd23-2772-42e5-9ead-06c790131760",
"author": "Brett Pitt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF9CLUTwbpbPW6ilHh_C2FheKfTyM9KcpmoULvkcoQyL52zw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-13T21:35:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9c83b5c6-f5fa-442e-ae55-3805293f71c2",
"author": "Michael Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLO-bO4ZlKox07-zjjti73ygyTIEfQ79SnOKjLdU4E-hgntjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana is extremely friendly and outgoing!!!",
"date": "2023-09-13T21:19:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4a35611-76ed-4ee9-86f0-c8c433d0e83d",
"author": "Charon Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrzTw4IqRiiqie3oaYMCi5lStikezT6fUWNaVlI-pFbnpr3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-08T15:48:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a20f87ca-4b84-47ba-9092-e77d91b81d3e",
"author": "Krista Barnett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJI5PbCeKRGMwd7_RHvBJFa3X5F6APfrGOfMvMGji7tg6n63w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean & secure facility with a great team. Chad made the process super easy!",
"date": "2023-08-31T22:30:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "0a3b3556-e01a-46c0-8d0c-3a96eb340d10",
"author": "Jesus Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIz0L2AbNTSCaxh9mo3YihRyPRvtePjNusoXHZ9gH-FMUkzoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cool people",
"date": "2023-08-31T20:40:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d8d21204-520c-4583-875e-1f532d6ecb95",
"author": "Joshua Crane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOxIIZN8_ZsIL_ER537-5dwplsLvdqAQdaJ0-MvTmHO1spZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was a customer here before, gives off extremely good deals, Dana is extremely nice and helpful",
"date": "2023-08-31T13:49:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "446e09d9-4e5d-4a61-8806-98ca7f6540d4",
"author": "Laura Ellett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsSknaO12EnmDIZ_3nC6mmG_pfCsFgJyqRSLDJ5S3tK_xe17uDoA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Chad was extremely helpful and polite. Made move in a breeze.",
"date": "2023-08-30T22:49:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ec8dac82-0d66-4c91-8686-999fe1d7e5ae",
"author": "Cj Mack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJc0yJHzYma_InT2b_njXtH029M3vqbnaZFTwEUGL8tNxfMBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chad was quick and efficient",
"date": "2023-08-19T19:42:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "27d2e7a5-57d2-459a-9ac5-2777f3939b6c",
"author": "Amanda Harper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsaNXK3Fm4WV6pD4K8JzjCDwStdys2HJLrKzvK5k_UTmWUzQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I am definitely glad about some of the changes that have made to the grounds.. and also Dana is a very understanding and supportive and does a good job at what she does. And after the bad storm they r doing a lot of hard work to keep up the cleaning and maintenance",
"date": "2023-08-10T23:31:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "958b987d-86a8-4e29-ac72-dc5e35c4bc5b",
"author": "janice whitaker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLu9V2L0oY0j2FSEyVuQEHw5CnlUpdQEYO_mJdQA5TTsjiOXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana is the best she's amazing and wonderful to rent from",
"date": "2023-08-08T20:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1e49a630-ed1c-43f2-a462-3e906f3bb5f6",
"author": "Pasil",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHW9jMecUAontVFkekTuh1A2I7QK5W8BsV9w9kVcXT0noyJOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chad provided Great customer service would def Recommend!",
"date": "2023-07-29T19:36:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d6b06a06-9786-4093-9949-f28e0e01711e",
"author": "Tatiany Simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDxynshVYkaEZxf9EKv7NtOyFFE9pyUkBaKEmjm5OhsifJnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chad was so wonderful and hopeful , got me in and out with no problem very nice place ❤️",
"date": "2023-07-27T15:12:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2faeb50d-a0a5-41d8-980b-8f34deb9b9e8",
"author": "Regina Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwrPstNowctT5xpzMig4NlW-6in2deWhoY1GOp3H6JLlEutg=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys are awesome. Friendly and down to earth. And the pup is adorable.",
"date": "2023-07-20T18:53:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21831158-77dd-4c7e-b893-e0a4db83ede6",
"author": "April Sutton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKsOCCBeJW0tQIlmZFw-oWXaMLvz8QgK-acKjiU6mDdwG7Y5CM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was most helpful and the kindess person who I have ever delt with. Thank you DANA!!!",
"date": "2023-07-18T21:00:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14b43ced-5b00-4e55-a33d-c5159d822f88",
"author": "Savar Edison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6Xov_0Adx376kth3XEjrXrIU5c9UeI4aV9ZqHTwaw_piFiKFx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was wonderful !!",
"date": "2023-07-18T17:07:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b5436008-bd4d-4f48-a819-dd1eeea22495",
"author": "Andria Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJD9rvCMAY853_jppoRtuWCa5RyBlb00e2zexmhXvSdPu3Zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chad was very helping and handsome as well",
"date": "2023-07-13T19:48:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "64d91295-cdf4-45b9-b005-9da1073629ee",
"author": "lenaoatis2011",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwriz7LuzgFbSykPV9kDTUJTPM0EuH5Gd4XdCbO3o47XQpwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. The workers are awesome & Chad is handsome 🤣",
"date": "2023-07-12T20:36:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e56dad36-ee31-46cc-b0f3-8fe988956c59",
"author": "Stephen Beam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdroM2Zdvl4e8ugSeFL6ltaoLrHlEGIydI2m3qoPj0gZEAbYov=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2023-07-10T18:09:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1d01c3b0-cbd5-48b0-8d6a-693a42c4f042",
"author": "Michael Earl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKwVCFdxyhBs1lct3MI4xY9p_JPY6mZnNIKD_O1p-h6EbG0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-07T22:11:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "afb17e54-3d01-429e-bc73-e70d4adee541",
"author": "D. Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5y8LjHZKwdZjJxBUUvG_JBGfjie-mxokLMNLLvWG-hAjRz0SZ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "They were good and informative. If you get service for them via the call center, go in and verify everything. The call center doesn't inform you of pertinent info like late fees, locks they have available for sale and more. Plus u cant see the type of unit you're going to get. I wanted a unit with a door like a garage but got one with a regular 36x80 door. Was not informed over the phone of these details. I suggest going in person",
"date": "2023-07-02T16:38:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "47268fe1-d5e4-4944-a8d7-f8849ab6c92a",
"author": "Chelsea Free",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfD4szjQ2tvQJLWS4ZSAxRhHO2vvo_gZ4QgNPEFpQ2DtIJbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility & even better staff!",
"date": "2023-06-29T21:07:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a885b86-9cc5-4e55-ae13-79c76ec4152a",
"author": "Mary Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPpzkIAN16-fIxxgKHAlxcXUOZCxEwcTtlP1-94u0BHrdrzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini mall storage is a great place to use. The employees, Dana and Chad are friendly, with smiles and positive attitudes always.",
"date": "2023-06-29T16:12:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3995ccad-7e70-460b-ab2f-89d9bf95c2a2",
"author": "Jennifer Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0okAfrCYK0heF1NhddodLd-ydkTxnIlm9JGeaD-cIz-hEZw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Great staff and atmosphere",
"date": "2023-06-29T12:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b42ab787-df33-4883-9ea6-d0f57e69d5c6",
"author": "Ashley Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwKF82mRqE9BQf6TEufkPNl-YDh8NS7G9FQcLeTAjcyosF6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was quick and easy. Associate Dana is the best!! Thank you",
"date": "2023-06-23T19:50:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "542f5a10-c0d4-4e74-9110-b18a5c1b1bd9",
"author": "Joy jefferson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6e6WPsz4vxcVL42qBmKK86HNKQmma9w3EtsYZjB2BZG5fpwIyKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was very helpful",
"date": "2023-06-23T14:56:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b8bd2d1-6889-4339-8749-c65e447f4e48",
"author": "Jimmy Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmmXtv7I2BJuVq_H7ZU2zah7gu63F8RN6NN2Eh9z75o2pe0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-14T20:11:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5c5c090c-4bca-47af-be20-9968a8b5c36c",
"author": "Samantha Montana",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdGxl_bn-GCJ1onnYLTfqDy1dBUIT0myvnR5iKR4F2EqBWCdM44g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was nice and helped me out with what I needed",
"date": "2023-06-01T15:35:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bcb85e30-76cd-47f9-ad19-85342901e6eb",
"author": "James Moshier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkcKIeNfKDOOwd96PgWV4C8RP5n8RaECyrPV4Eub31J1BEHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service friendly staff I would recommend them to anyone!!!!!",
"date": "2023-06-01T14:18:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b34afa79-004d-4547-86ac-a1000425bafb",
"author": "Joe Frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxpf7wqtsFZZ0PAsaS668YxXwVb8tw-4LFXcGWOV_b3nZK9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-16T15:31:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "da2798f4-5f65-4088-b9f1-a754cf726210",
"author": "Elizabeth Sothen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIhWGFiwNUXp1xP9BpsYkYQ9tXnSBbDw0mvdxPyhmX2NydeCio=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chad and Dana were the best! Accommodations to what I needed were at a premium",
"date": "2023-05-05T18:33:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6f75c9be-5249-435f-afbd-58e29a832a8d",
"author": "Mint Wimsett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjtefjVYm0457d22ABc2sBaaXcytg59l3fDXVaUJummYppCxU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was very helpful and very awesome and nice",
"date": "2023-05-03T18:27:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f2cc349a-d4dc-4ceb-b4c3-3a5844ea9f4d",
"author": "Rilwan Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuBt0-3pxk9kMxCLlEP_nRjTLIfWlaCDfKQ7Idl8julBQhw4pA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-03T16:29:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "913e6268-4c98-40d1-9f60-be01fcf75087",
"author": "kimberley mahmood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdxyM95WU21uf2zZHf4-DNaajN3mauzHFWFAkhimIeXJ2ftkln=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This woman is awesome she help me and my client getting the right storage and if we have any problem she is always there to help",
"date": "2023-04-06T19:12:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "39c5f048-bd38-4ab2-bd7c-6b1ceb1addb9",
"author": "Natosha Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0CF2vfeepsmBXAFH7vhNK3n06Xhy3eiplTj5N6m22EUqJQqMm=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-22T15:30:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Natosha, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6d7d6be-35e1-4d54-a028-a30da19e9d10",
"author": "Alan Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKg6q6T5RMX2NiGMxzIaPRtrw-PNmVrPS9KTtSNonVcDsjv=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-22T15:30:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Alan, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa6841d8-448a-4e5a-987e-6788411fa74f",
"author": "Antoinette Ratliff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxGAdmHj1lZzdReVUd32qSanPvJUvZEqAuGiayzegrITvaNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-17T21:33:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Antoinette, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1732f5c-1ee7-4ef7-a236-a2c420c80dab",
"author": "Renee Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMBeflZQQhwfHQ2rs7kr1gGnXpPnA7EeEW_Rtlm_ay-1tcRl5L=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chad and Dana are both efficient and friendly. I bought a great space for a great price. Thank you both for your professionalism!!",
"date": "2023-03-13T19:40:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Renee, Thank you for the awesome feedback. We're thrilled that Chad and Dana left such a great impression! We look forward to serving you many more times in the future! Hope you visit us again soon!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "327867d8-9b2a-47be-bff0-101d0d52e564",
"author": "Kesha mizz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKl4nuOvKh0-E4l4D0plMtryGOlfAh5QD83dFszWhE4k0MA0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best place in Danville fast convenient service...highly recommended",
"date": "2023-03-08T17:40:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kesha, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15ec666f-44a4-426a-8d58-29dfe952c240",
"author": "RYKHIA townsend",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4xt67yECzercfFhSG9q3AF9rCDr5tvZhwXzFgqnBUvs6nEMHb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chad was very helpful!",
"date": "2023-03-07T20:01:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello RYKHIA, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50a0fa60-85ad-4a3a-8b3c-bcc7d7a1b027",
"author": "Chelsey Kirts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtt7dFOFUcIimhkJyVYdfwhmRj5wuCqZgOE3o5-4JzfnzURg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly employees great atmosphere and great service",
"date": "2023-02-01T21:18:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chelsey, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85684d1a-3b92-4177-8b73-3e226ab7045a",
"author": "Marcus Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHTIBhiGipxJ3imeDU90RYGmn6XDMJjrBh1apAErpROMewJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana and Chad are great they helped me out and answered all my questions highly recommend renting from them",
"date": "2023-02-01T20:46:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Marcus, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa217be3-22a3-47a9-910f-da6d467fa581",
"author": "Richard Winslow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXneKEOBtjstvbot6vNlMwzsvdVfY_6fu_pu8o1tkhPEvvow=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are very excellent people",
"date": "2023-02-01T14:35:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Richard, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4b09fc4-0c8c-423b-b305-7aeffae7c16f",
"author": "Carter Woodard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQ4PSX2lje8oIEdS7r_r_nSYQVBECjh5HOfX2BK1l76EeWqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The employees ARE FANTASTIC. Always have great attitudes, they're always full of smiles and joy great people to rent from. I would recommend if in Danville or close by.",
"date": "2023-01-26T00:13:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carter, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "638650b9-72c9-418d-b6f4-c7fa232ab42e",
"author": "Jeremy and Heather Hoyt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHs0e1ayikYuURo3TFyWSeZE8pAs9toa409F3GmXjCKmKqPA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Chad did an awesome job and was very helpful! Made things easy thank you",
"date": "2022-12-28T22:12:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Heather, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c88fd8f7-b74f-4003-ab68-b6b1fbbc6a56",
"author": "Denny Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLomBmr2SIu309hleFpVam25INkCnnCi2_CR1iXLjjADvQ8Gw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-17T18:53:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Denny, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ef2d120-864e-4ec1-b849-1ca3fdba8fb8",
"author": "deondre harness",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4GU3NyZOlmMSSjrJL7XInT6MvvCUS_1Np-6VpvVunR6hlAJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-06T16:52:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deondre,
Thanks for choosing us and leaving such a great review! ",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d117c341-f494-4420-936e-47fb939d4cba",
"author": "Kapresha Jordan-Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV90fK7SSZd1LcEXnH50SaLB4RkgTg1EN4-f5E09cspvAtNaiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana and chad truly helps me make the experience painless for they were able to get me in let me know my options and make my storage experience painless",
"date": "2022-12-02T15:10:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kapresha, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22b47c03-a9ce-4bae-a08b-6a850cfbf1c3",
"author": "Scott Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUnJuh85hvpU7YoUarVzSg3nIQR_atgOWRPcwF_1BfGmSpgA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage facility with easy access and clean units! Dana and Chad are awesome! Has secure parking for boats and campers.",
"date": "2022-11-18T00:02:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "84619ce8-399f-4f99-bb04-6932a9c11f9c",
"author": "Martin “Theking” Peterson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWp-cx7fqz3APoGuAluXfFrjNkyYjHJguR-d9W_HNWrAIw_Fa5c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was great she got me taken care of",
"date": "2022-10-31T18:31:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marty,
Thank you for the awesome feedback. We're thrilled that Dana left such a great impression! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e14aaf8b-1d4f-432f-91ff-4896fd3889d8",
"author": "Penny Wells",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSH2J4SPSD9izBuzxTpWC54tpwM1QHHfeuvMf0pkAwGv7jPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cad was great and got me taken care of",
"date": "2022-10-18T16:22:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Penny thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3b3d208-c481-4c84-be26-224deea094de",
"author": "Raheem",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH_JC6waYgUzw37F7t0qUpy7geUBBYAq9m7EvMX4DGVEzUYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love the ability to rent storage units online and move in without needing anyone in the office. They give you a code for combination lock when you rent online.",
"date": "2022-10-12T19:29:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Raheem thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2023-06-26T10:53:25.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "659017c8-1241-499e-81fe-0fd576b230ad",
"author": "Vincent Strode",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocId5ZVHOPs80DxOU1uiO_YVvsCS1XR1R3Aer3zPHl9UWrRBMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice experience getting a storage unit.",
"date": "2022-09-30T13:32:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vincent, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-26T10:53:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4629584c-fd52-4a44-a279-11c26243e44c",
"author": "Hailey Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxCxFxVOZqwebVMO_wSmIsGP7ID3gs1dAHUF-hMMPOTQWLi1me7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was so polite! Exactly what I needed today 💜",
"date": "2022-07-29T18:02:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words! We work hard every day to provide exceptional service and appreciate your feedback!",
"replyDate": "2023-06-26T10:53:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dda58504-dc5f-4271-b239-33c52561c901",
"author": "Kendall Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjpzDNDP0_tVY4AAHmx6X4ZQSkTg3vNWlYJ9YIX8UqHKTVfg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Great customer service and affordable rates!",
"date": "2022-07-25T15:43:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kendall, thank you for the 4 star review and the kind comments. We really appreciate it!!",
"replyDate": "2023-06-26T10:53:36.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6db055bc-ec0d-4f49-87eb-5df89a484698",
"author": "Gail Klimas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL68pyy6cz_OuM2AG9PCf7l8kpGQgeMU2R2KCLOSoCrgS90cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very happy with the service very kind people",
"date": "2022-07-11T15:56:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gail, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2023-06-26T10:53:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "233b642d-5d82-4a92-81c5-e580a88e796c",
"author": "Louis McGee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_qdjfbL1rT_dN9Gsh0S4wun5ouTS75Zwvda_Jo8ipWfCcyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was very helpful",
"date": "2022-07-02T15:09:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Louis, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2023-06-26T10:53:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "51270395-c152-444f-8314-35bc8a06b4f1",
"author": "David Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMej34ifHb7Z5SWvfkQdi1NBcpEYMtQmNgDJxEOCh4RXunYBs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dana was very helpful she got the lease documents to me and signed quickly.",
"date": "2022-06-20T19:31:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David, thank you for posting your positive review. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.",
"replyDate": "2023-06-26T10:53:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f1f10f6-cff8-4332-aacc-a560872bd2c3",
"author": "Tyran Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkAHtc0C_XZA1hLKq-Kv2VL9ILyuku7JAdeOKrokRkZK-b=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just wanted to share with you guys the amazing customer service experience I received last week while the Mini Mall storage company were transitioning, one of the receptionist, I believe her name is Artina Amison, she did a great job with getting me on to autopay and even though I stressed her out with a million questions she had a great attitude and performed her job very well. I hope she stick around, we need more people like her in this crazy world.",
"date": "2022-06-16T20:37:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tyran! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2023-06-26T10:53:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "41888459-7aa3-459b-8b3f-6f1115984b8b",
"author": "Carmella Shumate",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV75-UZb6LEmDZWF3g8-cqJLiGj_Q86GxP2WBJuTdwbUT7a7DYM=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-06-10T14:43:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2023-06-26T10:53:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7f00ff4-ff73-451c-a338-fa45684bfca9",
"author": "jim booher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbzCTEtwnMgeplOWZi5rQCAClIAQxuQB-h0wkYOECG3oi6FfM=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-02-23T14:42:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jim. Thank you so much for rating your experience with us so highly!",
"replyDate": "2022-06-26T10:53:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8f0b73b-2691-48db-81ab-53feea852ae2",
"author": "Trey Day",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRiwY7bW8Leh6v2uBS9EsiLPkQBfg5cB1n3pkxlrQtJULxQw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-11-30T01:14:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Trey. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!",
"replyDate": "2022-06-26T10:53:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c23df08-a3e4-4171-9bb5-3331f7b35b21",
"author": "Duane Greer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN0D2zJu6s5vVBG6DAwiJh2YefrPwTJ9Ih7qSOj2WYupNHog=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-06T11:37:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Duane. Thank you so much for rating your experience with us so highly!",
"replyDate": "2022-06-26T10:53:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29f113a1-3a64-41ce-a26a-3120c19db436",
"author": "Bryan Vanpelt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhOOwuqIyFK5dYjynnp5tyGppBkXEJr5cv2I2R3Dq6tE6Fig=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-10-29T21:18:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Bryan. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2022-06-26T10:53:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8fe3e396-1298-4881-8618-d002f3bfae58",
"author": "Terrie Denney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL07KoCKOdxG9Xhbdd0hZMaPl4o8nXWwrSZhNpjqqlx7fIUaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-21T11:28:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Terri! Thank you so much for this outstanding review. We truly appreciate you choosing us to meet your storage needs.",
"replyDate": "2022-06-26T10:53:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2988cde-e8ce-460d-a408-453c42d17f17",
"author": "Joy Hunt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVFRCGiyMwpEOF_Z1S25oRxo9ZAn-Exy_7LNah91ja4mkUjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy/simple process in attaining a storage unit. Everyone is very pleasant to work with and felt my belongings secure. Good experience. Would recommend to anyone.",
"date": "2021-07-28T19:45:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Joy! Thank you so much for this outstanding review. We're glad you had a great experience with us and we truly appreciate you choosing us to meet your storage needs.",
"replyDate": "2022-06-26T10:53:36.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a39c5b9d-0c67-41cd-adc3-60619070cbc5",
"author": "Barry Dumach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-R06754Lzj6sD4yX9Ymvn_jUWZp5KMDQaB6t3i7x6hl089RtL=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very Friendly owner",
"date": "2021-05-10T02:29:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Barry! Thank you so much for this review! We hope that we provide you with service that will become worthy of 5-Stars. Truly appreciate you choosing us to meet your storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b42ede1a-3ba7-4cbe-887d-b506d0cc1bdd",
"author": "Lori Stano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkTmwP0RmHgag7aRkhWpLbvDyuQ_JfSPZR-_87ly-NiwFwwg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-11-18T21:11:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lori! Thank you for leaving us a 5-star review! We'd love to hear more about your experience. If you have a chance please send us your feedback at social@danvillestorage.com",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27a6f7a7-8bb8-469d-8157-ca15331ae0a6",
"author": "Kerri Lawrence",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgxzThiIUhPtIbcmigC7U53J3t2t2h9FETTPFyL92hcYEVAVUGJw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-11-08T19:00:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kerri! Thank you for leaving us a 5-star review! We would love to hear more about your experience. If you have a moment please email your feedback to social@danvillestorage.com.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e851426f-2ffc-4d3c-80d0-2bea86f233c0",
"author": "Jason Sandlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-AduwVZe6FMceRoGQn9buiD9fQurT8IhyaN8LooGsATWzGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-05T20:55:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jason! Thanks for leaving us a 5-star review! We would love to hear more about your experience. Feel free to email us at social@danvillestorage.com to give us your feedback.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55768316-a377-4a8d-82d4-b27dd5ef62a6",
"author": "Vance Innes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL619I2jd3aOKIHIKr3Isz3GLUmg6QiB2K6QWX4Z2HdqzLjVA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Web site rates are vastly different than reality. Was called by Becky soon after my review she explained rhe web site difference vs main storage site regarding cost. Very helpful. Thanks.",
"date": "2020-09-03T18:28:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Vance! We appreciate your feedback. We'd love to get some more information from you at social@danvillestorage.com. Thanks so much and we truly appreciate you choosing us to meet your storage needs!",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1fc8974d-2a7a-4390-b39d-b44750194f63",
"author": "Troy Daniels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK687iLBvwuxcw-VCCX5xqAxCawJ9pTttCYDD8tNeJcvaeoFA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-08-29T22:44:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Troy! Thank you for leaving us a 5-star review! We would love to hear your feedback, please let us know about your experience at social@danvillestorage.com.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "550c8761-2e9e-46b3-b03a-dfba49724e61",
"author": "Rebecca “Bekah” Moss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUeCETBx-Zrkk9hhvZr3wAhGIHfjPIeWI9ZT-AfyF0yIedkVya0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff very nice and efficient.",
"date": "2020-08-28T14:41:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bekah! Thank you for leaving us such a nice 5-star review! We appreciate your business and look forward to helping you with all your future storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d44aabb9-88a3-4165-ab09-e8f4abeea00f",
"author": "Luisgerardo Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI45dfabOAzJV2nQEt66A_v4R5OR3Y9lM9IgZQUOdfNOs48Mw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-05-31T17:14:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Luisgerardo! Thank you for leaving us a 4-star review! We'd love to hear more about your experience at social@danvillestorage.com. We appreciate your business and look forward to helping you with all your future storage needs!",
"replyDate": "2020-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9022a8fe-27d8-450c-bf93-b6b80a6495c2",
"author": "Marty Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-iSPbgoqxtRc5v64jhIHkqpV8UgYsLvmKKntuILioHafJ5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-04-01T15:41:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marty! Thank you for leaving us a 5-star review!",
"replyDate": "2020-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "650bc0a8-f099-4ea8-9203-4909698c2035",
"author": "Ms Calgon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0x0DJAkJwnG03CKRbz21llGfT1Ras1Rs_EFOxjTynr8Vt3nHP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-28T23:20:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Quantella! Thank you for leaving us a 5-star review! We'd love to hear your feedback so please contact us at social@danvillestorage.com. We sincerely appreciate your business!",
"replyDate": "2020-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2c72cfe-247f-4462-b222-1c2e66fa4ee9",
"author": "Kelly Yearsley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6wVrwxJOX39-7KzcdMFjR6XY_5kgrggCTUj7j_jvyyucOGo8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place. Great service. Very nice people. Clean and you can go there anytime because they are on 24 hours.",
"date": "2019-09-03T14:56:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kelly! Thank you for your 5-star review! We appreciate your business and hope you keep us in mind for all your future storage needs.",
"replyDate": "2020-06-26T10:53:38.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "401880d7-ed62-4f27-857b-9b84b999c5d0",
"author": "David Anding Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-HrhmCqrS6OuZKProhLfestUjgyV9b43f94tTRqshIzccYJ2V=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great",
"date": "2019-08-13T20:23:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David! Thanks for leaving us a 5-star review! We sincerely appreciate your business and look forward to helping you with all your future storage needs.",
"replyDate": "2020-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea5e5c6c-17f1-439a-b7a8-d8a760cd6b65",
"author": "LOYAL FOOTE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXddGspfb6ngIeraRewbLuYJDvRD2lMcOPVg8xhJ-T98rbUemvT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-08-13T17:47:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Loyal! Thank you for leaving us a 5-star review! We'd love to hear your feedback so please email us at social@danvillestorage.com. We appreciate your business and look forward to helping you with all your future storage needs!",
"replyDate": "2020-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0edfff10-8f76-47f0-8d2a-08ab9f9c1f15",
"author": "Eva Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTFLcOu1kWcFnmm68O71Nf_Ft5LX8wNriiX9wMFRJ7sAdf47E9=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-01T05:11:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Eva! Thank you for your 5-star review! We appreciate your business and look forward to helping you with all your future storage needs.",
"replyDate": "2019-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31433fca-5b71-41b6-a0cc-0c3acd8668ec",
"author": "Mary Higgins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGNBCcM1MJZP5YcexZz8TYYVRrTGR-KyJjytK85eee0yEO1WLy1A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean storage rooms and helpful staff in the office",
"date": "2019-04-18T14:44:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mary! Thank you for your awesome 5-star review! We appreciate your business and look forward to helping you with all your future storage needs.",
"replyDate": "2019-06-26T10:53:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b2ff4fbe-52d9-49ff-9cc7-4e1a46fc9c02",
"author": "Shirley Duncan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuyZmKhrP7aMSSJ1-7xusEOCrZbD47MR92lhbEnNAnxVpW_g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-02-11T02:16:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shirley! Thank for your 5-star review! We'd love to hear your feedback so please feel free to leave us a comment next time you stop by our page.",
"replyDate": "2019-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "543c0463-2721-480e-8bf6-933fb27762a2",
"author": "holly anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaGG-uM30wqaUQYICcH_J24N_InzAhZEY02RtVWX2Uuw13sA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-08-18T10:45:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Holly! Thanks so much for this 5-Star review! We're glad you enjoyed your experience with us and we truly thank you for choosing us to meet your storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81d7d4c6-f640-460a-bece-cb25d79285ee",
"author": "Pam Magdos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpaFIWrUS0gQszPVTURDZlu9SbUOAIcMFzBt2UzMwnKw4zOhE6rA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent",
"date": "2018-08-06T14:56:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Pam! Thank you so much for this amazing 5-Star review! Glad we were able to provide you with such excellent service. We truly appreciate you choosing us to meet your storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "158ade69-9d5d-4f1c-8053-44bae0c233af",
"author": "Dixie Bridgewater",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWy3cdLYANHKx5MoTFJrsoT7Nrxm9dRj-Py_lXrSdEG_fVfkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They have really nice storages units from big to small a there prices are readable... I just like them ...",
"date": "2018-07-18T13:54:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "HI Dixie! Thanks for that stellar review! We always try to keep our prices competitive while making sure to have plenty of options to chose from.",
"replyDate": "2019-06-26T10:53:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "7f28176e-7b25-48ec-8db7-577f3fdfb7b5",
"author": "Samantha Hawkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyDtasXv0SAP7ccHE5dS1MlPREJ7JjEkQdOyaOVi09m0JS1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danville Storage has done a lot if improvement, management is nice and helpful, has a kiosk that you can move in on and make your payments. Would recommend anyone to store there.",
"date": "2018-06-11T02:07:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Samantha! Thanks so much for this wonderful 5-Star review! We're glad you found the facility's amenities so helpful and that you had such a positive experience. We truly appreciate you choosing us to meet your storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7f04c1b2-4a42-4330-b12d-4d591b6fc9eb",
"author": "Dennis Pate",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOt9wpXmPu54OSbCEal2TyWaGcUnRQTylGAy8rlP3wzIQghHsg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2017-12-11T04:56:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dennis! We appreciate your feedback. We'd love to get some more information from you at social@danvillestorage.com. Thanks so much and we truly appreciate you choosing us to meet your storage needs!",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42834f62-ad3d-41ac-be2b-a55d3962e271",
"author": "Ronnie Avery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZoSt47uZNIom2nyvcVJCyGrA1pgXc3TfwU6E7jkHY1nYC41k=s64-c-rp-mo-br100",
"rating": 5,
"text": "It awesome",
"date": "2017-05-31T05:15:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Ronnie! Thank you so much for this 5-Star review. We're glad you had and enjoyable experience with us. We truly appreciate you choosing us to meet your storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "416d6601-f4c1-4b14-ba8e-943442172778",
"author": "Allen Newton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3D0NHXjgd58hjGySWeknPdoPy7-MKsKwtjtsMeEBv__5k63Y=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2017-03-27T13:05:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Allen! We appreciate your feedback. We'd love to get some more information from you at social@danvillestorage.com. Thanks so much and we truly appreciate you choosing us to meet your storage needs!",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78e84333-3f29-4a9f-9b2a-9192b8627453",
"author": "Michael Orr (UglyBassMike)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5LOGDjempHJDDDFPTxQ7gii5YytJUSovIk6me595R5CiVyIk=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good storage. They raised the prices which is very upsetting",
"date": "2015-11-30T05:40:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michael! We appreciate your feedback. We'd love to get some more information from you at social@danvillestorage.com. Thanks so much and we truly appreciate you choosing us to meet your storage needs!",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d0a73dc3-e92f-4411-9d9a-ec635c6c377e",
"author": "Derrice Hightower",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0WiwsTPEm5lmT-4ddyWLhsKVUGj30XXWy5ccPGbfTachYUHtBUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise is by far the best! I have personal storage unit at the former Danville Mini Warehouse site and I have one for my union at the original site. Denise always calls to let me know a payment is due so that I do not receive a late fee. She works it out to give discounts and is overall very helpful. I have not had any problems with my storage units and she is always right there to lend a hand. I would and have recommended Steady Storage to friends and family in need of storage space at a reasonable cost.\n\nDerrice Hightower",
"date": "2015-03-12T22:55:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Leann! Thank you for this amazing 5-Star review! We're glad that you had a wonderful experience with us and thank you for choosing us to meet your storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d1e6deeb-456a-4c3f-ae10-70a9e046a7cd",
"author": "msscruggs1",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQWJMCcCpb3h2H5peYIu0Xn7Q2hCyEkiiriO7riHrbuRSGT8emEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had this storage for over a year. The space is great. The communication from the staff is great. Denise is a great asset to the company and she always willing to help with any concerns. So glad I picked Steady Storage.",
"date": "2015-03-09T16:13:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for this amazing 5-Star review! We're glad you've had such an enjoyable experience with us and truly appreciate you choosing us to meet your storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2bd86b8d-284f-472e-b25a-e5c63ca41559",
"author": "Tom Norman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMwmYwo11OE3EcKBVPHxrTemIRU4miWlq8AvT3jGeIZbkkhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called and talked to a nice Lady named Denise. Told her I am a veteran here at the VA hospital and that I needed a small storage space until I move to North Carolina in July. I did not know exactly where the place was, but her directions were dead on. I arrived there, was promptly helped and was in my unit in no time at all. I pay monthly on my debit card via a phone call to Denise, and again am promptly helped. Thank you!\n\nTom Norman",
"date": "2015-03-08T16:03:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Tom! We're glad you had such a pleasant experience with us. Thank you for this amazing 5-Star review. We truly appreciate you choosing us to meet your storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80b9319f-c59d-403a-a5bc-b53a925d2300",
"author": "Richard, Jr. Maes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1xGr3pyEUg75lOmqqyM0VZpYSD7Gmnqw_b6Gu0F7wY2tAWtw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I love the security and maintenance of the property at this site. They always do their best to provide the best fit for our needs. I have rented many different units from Steady Storage and was never disappointed.",
"date": "2015-03-07T21:46:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Richard! Thank you so much for this amazing 5-Star review. We pride ourselves on being a safe and secure facility so that feedback means a lot. Thank you again for choosing us to meet your storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [
"security"
],
"sentiment": "neutral"
},
{
"id": "2e308652-786d-461f-b6d1-d5c0bdd5510a",
"author": "Art Pernell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFiR0gCOr1FoCLfT461DJdKrFOkb3h9Q9NJi-76qxiAxCCSA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Is very friendly over the phone and really like the reminder call before the late fee is put on your monthly bill",
"date": "2015-03-07T02:28:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Art! Thank you so much for your feedback and this lovely review. If you have any addition feedback feel free to reach out to social@hlstorage.com. We'd love to hear from you!",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a318a2fa-7f82-4d50-8fd1-8e74343c2645",
"author": "Marcos Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7Hg-vtE1Sk-mfJ93ovgQCtLjrJrTCyVM9V6dIjV3vxn3xQ3qA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had my unit for over a year now.Half the price of u haul or other storage facilities and just as nice and convenient. Always treated nice by the staff and always taken care of with my unit. Gated with keypad entry 24/7 and plenty of cameras to keep an eye on your stuff. Would highly recommend if you need a good reliable storage unit.",
"date": "2015-03-05T02:02:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Marcos! Thank you for this lovely 5-Star review! Glad you've had such a grand experience with us. We truly appreciate you choosing us to meet your storage needs.",
"replyDate": "2021-06-26T10:53:38.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "4e5877de-9eb8-4704-85f2-565de69341f6",
"author": "Susan Miceli",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXqwMb00NZ6YKMt5fyMEFyHbCmb7mFKfNiZrZEdQaTUIZT66Ad=s64-c-rp-mo-br100",
"rating": 5,
"text": "First time ever needing a storage unit. Denise has always been helpful and accommodating when it has come to questions and needing information. I enjoy being able to pick up the phone and have a friendly conversation when needing an answer. My unit is well lit and very convenient to get to. The 24 hour access is a huge plus. When first arriving my storage unit was clean and again well lit. Having 24 hour access to the storage unit is a bonus for those late night searches for something.\nHaving to move very quickly and efficiently a lot of my stuff got packed and was put into storage that I needed to have easy access to, having the 24 hour access gives me that opportunity.",
"date": "2015-03-04T21:22:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Susan, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon! Mini Mall Storage Danville",
"replyDate": "2023-06-26T10:53:38.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "137d1544-b5a0-4421-9903-6f54fdfcf3ff",
"author": "Kyle D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKAbk6lrQXhtCrXQqabXSTSADuOcRftLscnKT9QSUaXxF22mkC=s64-c-rp-mo-br100",
"rating": 5,
"text": "great service, the people are very very nice and easy to work with things you need.",
"date": "2015-03-04T20:41:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kaiyao, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future. - Mini Mall Storage Danville",
"replyDate": "2023-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "816eaa26-0255-4cc2-8eb0-0663048e96f7",
"author": "Cindy Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4yFEefltTYBSecx_AxvkvXD-MEwWZZlgYd7kIDolEF6-gdVo=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the second storage facility in Danville that I have used. It is by far the best. The woman who runs the facility is kind and friendly and the place is kept clean. I like being able to access my spots at any time I choose. Highly recommended.",
"date": "2015-03-04T20:26:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Cindy, we appreciate the time you took to give us such a great rating! We love that you had such a great experience! We look forward to providing you with more great experiences in the near future. Hope you visit us again soon! - Mini Mall Storage Danville",
"replyDate": "2023-06-26T10:53:38.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "eac963a0-3cd4-45be-b0ae-7ccd18e67d5f",
"author": "Executive Class",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfTMxPmEfqdgOljpzsT3y4vsrPwcKwsbdEFYsBOs2VlZjxrSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Forget past reviews. This facility is UNDER NEW MANAGEMENT. Steady Storage in Danville, IL is service oriented from start to finish. If you're looking for a great self storage facility, RV and boat storage in Danville, Illinois - look no further. This is it!",
"date": "2012-03-29T15:17:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": " We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time! - Mini Mall Storage",
"replyDate": "2023-06-26T10:53:38.000Z",
"tags": [],
"sentiment": "positive"
}
]
}