{ "summary": { "average": 4.9, "total": 542, "distribution": { "1": 4, "2": 0, "3": 3, "4": 10, "5": 525 } }, "reviews": [ { "id": "9274df46-b0bf-4e68-9f03-9b167ea3f6c3", "author": "Eduardo Acosta", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLifxoQVDvY_lsVVh80FUMX_I_rwX5MwpXzaDJBAG79yDNTig=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is awesome to work with. Makes everything easy for you.", "date": "2026-06-20T21:18:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Eduardo,

Thank you for your kind words about our excellent service. We truly appreciate your feedback as it motivates our team to continue providing the best experience possible. We look forward to welcoming you back soon!", "replyDate": "2026-06-22T18:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "7b7473f7-7cbc-4a31-9073-41841a8dd4cb", "author": "jovani villa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvhWItOThQvHcFKUFW28wKtGhqDG-Oj_TxDTa03U0YnRW4dY4=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service", "date": "2026-06-13T21:18:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello,

Thank you for your feedback about our great customer service. We truly appreciate your support and are delighted to hear that your experience was positive. Your insights are invaluable in helping us maintain high standards. We look forward to welcoming you back soon!

", "replyDate": "2026-06-17T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "dc4a3032-9a09-4c08-8ac2-d797d8568242", "author": "Armanii Day", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXG3M5d-49Yqzk_h0R1eqXTqGAwQ3BRh5V8dHjDEAvs550gzdw=s64-c-rp-mo-br100", "rating": 5, "text": "My experience was absolutely amazing with Mr. Scott, he was so nice and made the process super easy! 10/10 would absolutely recommend!!!", "date": "2026-06-12T22:50:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.", "replyDate": "2026-06-17T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "55881d9d-c3f2-477d-8838-6d8eccf23e23", "author": "Sam Famanas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRxYiOXbAW72LLkKIaR2KZss3TkDwHfMpzMKnqokpPJoSFHg=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful and friendly staff. Scott is a pleasure to work with.", "date": "2026-06-04T19:29:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Sam,

Thank you for your wonderful feedback. We're thrilled to hear that the team impressed you with their helpfulness and friendliness. Your comments motivate us to continue delivering excellent service. We look forward to serving you again soon!

", "replyDate": "2026-06-09T14:31:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "77f7518a-a979-436d-ae7b-b435f8ba724d", "author": "Christian Delgado Fernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgQ-kFfqZSHKVsfSKWYkVsH_ppjZKy9YRo6mQi5UNz6xoHEg=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service", "date": "2026-05-27T21:09:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Christian,

Thank you for your wonderful feedback! We are thrilled to hear that you found our service excellent. Your kind words motivate us to maintain high standards and continuous improvement. We look forward to serving you again soon!

", "replyDate": "2026-06-02T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "d1023358-9061-4916-8c4c-0033d92115c3", "author": "Steve Bartolone", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaMWts1aNcPkK4yQpqVLZ1IS3dh3LbRQEpnI8UdmwmpX-Oig=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-05-27T19:17:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!", "replyDate": "2026-06-02T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "f0c06cb7-9042-4aee-be90-81f2b21c51ac", "author": "Timmys videos", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoRWUWDpkbN_9T6TG5N2FGop8gzFG7hE1MGCECTDGg6x6ov4M3_A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2026-05-27T18:48:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!", "replyDate": "2026-06-02T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "84ff3dc4-7a07-49ab-a985-5b41f9e91d2f", "author": "Kary Sampson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJ53SAW5x_e_-b7nBWLeZyYPKe3HD5TBZ2jTuQGvgbnrgIGEPvew=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great location and Scott is a wonderful property Manager. Always greets you with a smile and keeps the place looking great and makes sure the tenants are good.", "date": "2026-05-06T23:10:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Kary,

Thank you for your kind words! We're thrilled to hear how Mike's friendly demeanor and dedication contribute positively to your experience. Your feedback is invaluable in helping us maintain and improve our service. We look forward to welcoming you back soon!

", "replyDate": "2026-05-23T14:31:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6ebd66f2-668a-4b28-9365-c5a24f1e67e9", "author": "Don SHAY", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZJLfdbmhOVDVzcBG2nLnyTHZX5WrT7qO-UPHpdBUM5TADjQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was amazing 10/10 made process super easy and he was very nice and respectful he made it soo easy !!!", "date": "2026-05-02T18:18:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Don,

Thank you for your wonderful feedback! We're thrilled to hear that Scott made the process easy and provided excellent service with kindness and respect. Your feedback is invaluable in helping us maintain high standards.

We look forward to welcoming you again soon!

", "replyDate": "2026-05-23T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "24213334-1cfc-4961-83e6-520690ff21cc", "author": "K WILLIAMSON", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcvzgW1Np-9zd_JRcAP5VS8IdeeVAW-HcyfJPndD2JoJDyqcQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The experience in itself was great. The CSR was great. She was very kind, consider and helpful. It's hard to find good customer service but you have; Catherine is is great at her job.\n\nOnly problem is the price is costly.........", "date": "2026-04-28T08:45:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience with us. We're delighted to hear that Catherine provided such kind and helpful service, making your visit enjoyable. We appreciate your feedback on the pricing, and your insights help us improve continuously. We hope to see you again soon!

", "replyDate": "2026-05-23T14:31:05.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "4f860ebc-bd58-4f60-954f-2089a39a6b80", "author": "maria rivera", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnyAvNWg2dyzCAzIYSyCIciUCn7yZG3owEV5-sVOAMwpl15A=s64-c-rp-mo-br100", "rating": 5, "text": "Great person really helpful .", "date": "2026-04-25T21:35:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Maria,

Thank you for your kind words about our team member! We are thrilled to hear that you found the assistance helpful. Your feedback motivates us to continue providing excellent service.

Looking forward to your next visit!

", "replyDate": "2026-05-23T14:31:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e291ee3c-937d-4197-a104-8b3dd87578b4", "author": "Marian Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaReUiKJil4VnP9_ldlH_Q-umuFH3Oxcp8lD6EI0n3PPtCIw=s64-c-rp-mo-br100", "rating": 5, "text": "Real helpful", "date": "2026-04-25T21:34:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Marian,

Thank you for your wonderful review! We're thrilled to hear that you found our service helpful. Your feedback is invaluable to us, and it motivates us to continue providing the best experience possible. We look forward to welcoming you back soon!


", "replyDate": "2026-05-23T14:31:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ca05d785-5250-4f2b-83e5-fc45d5cf6376", "author": "Gavin Villiger", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTnZJJTnexZLNv8PmTJOD-tA80lpL4kUdODWgOKvaWjSNKiHzr=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2026-04-24T15:57:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.", "replyDate": "2026-05-23T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "90361c09-7910-4674-8159-3d70ca1cfe97", "author": "Gabriel Debek", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZoNbyJq6djoCvVVf42XBj0r6sKJSIJURIiVDud1rGLeWw5DdG=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-23T22:19:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!", "replyDate": "2026-05-23T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "d426ac0f-4e3b-4056-a059-3c87ffb95294", "author": "dajuan chandler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUEOhMk8syW9YW-XBGT-uDkzFhAoPyeFt82Y4FOY6z5Jf12dWnUw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-23T22:14:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!", "replyDate": "2026-05-23T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "6957b6f3-652d-4b64-add2-7b7c2f333fbf", "author": "Leydi Alanis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOc3aK8GPZqsOSi9BzH5WhTIlsGbCtz1WXzC2EoKWs5Tkp1g=s64-c-rp-mo-br100", "rating": 5, "text": "Mr. Scott made our purchase fast and easy!! Great experience!!", "date": "2026-04-23T18:35:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Leydi, thanks for reviewing Mini Mall Storage in Northlake! We're happy to know that you've had a great experience and look forward to seeing you again soon!", "replyDate": "2026-05-23T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "4c5cc418-a435-44a2-ac64-a82545a59ae6", "author": "Journ Hils", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOBOtl8LJzGt4asZNjnTkme6EGPHz-4qfneIY1ipqZK-2eiA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-23T16:51:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!", "replyDate": "2026-05-23T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "28a220b1-4bb3-475a-a1a0-f45cf5ff433d", "author": "Alex Moreno", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJezmAXBkmHsYu133SACVL5moYXDtcqxHaskVfp2DED3GENXQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very good service, the attention is excellent. Thanks to Mr. Scott for fast and easy service. Love this place !", "date": "2026-04-16T20:34:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Alex,

Thank you for your wonderful review! We're thrilled to hear that Mr. Scott provided you with fast and excellent service. Your positive feedback is invaluable and inspires us to continue delivering great experiences. We look forward to welcoming you back soon!

", "replyDate": "2026-04-23T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "a8dea8bb-6fb1-431b-b0f1-11fd8d166050", "author": "Felipe Amaya", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwWMP5Kp7EzX4hYE3qyLGLa1lXvNRCPws2ScYnRSvcoDH8JoE=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-16T15:59:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!", "replyDate": "2026-04-23T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "3d0458d5-9480-4e90-9a98-6670778bb4ae", "author": "Earma Peace", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsIcjsWBwAUVBMj3zf-i8G4SgOg36DjzWJlLQkjHH-ti5GYg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-10T19:23:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.", "replyDate": "2026-04-23T14:31:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "102b07f4-ef1a-4b23-a2af-0a60192d05a5", "author": "J", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXxij-v9lhRXBmutk0wEgwnlCBsP_ZZsA9NKWpdzeM4s5fEys=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was amazing. He helped me with everything. Great location.", "date": "2026-04-10T16:01:14.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a43b6475-1e1b-4f29-8c99-0533f6bf6025", "author": "Manuel Chavez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAGbVoCyPoQMSRryjzDC3x1Rt84zI0zV_aMRfNj-IDOhnOPs1M=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-08T22:31:09.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "08b6b16d-dc6c-49f3-96d0-a147862b99b3", "author": "Barbara Delane", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBG6HiPVGiZ-P_IMKVc5pHfvf8ZCHMW1F_E5EKzDQYZLHTrkMy=s64-c-rp-mo-br100", "rating": 5, "text": "I mistakenly missed the loop for the lock on the storage unit, Mr. Scott informed me immediately. I appreciated his help. Thank you a thousand time.", "date": "2026-04-08T19:38:18.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "10812f01-3254-4bee-8782-a024f2a7482f", "author": "Jose Rojo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_HxuozAoQyJ797WsUnLO3dQVsS6_DhBAdqwTXTlCVxrjfMw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott grate person he work with you good deals", "date": "2026-04-08T14:22:45.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "a8d237a6-9c2f-45a4-9910-cccde7a33f50", "author": "Christopher Ruiz martinez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA_w0uxauI4s7-AEIuhI9lS_PCEHouBxNg9KZSa5GcWVH9sw=s64-c-rp-mo-br100", "rating": 5, "text": "Really good service", "date": "2026-04-03T21:55:59.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "407fd703-662f-497e-ad17-e36693518e34", "author": "Krystal Hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ39iwoe5QgsZ5DMKS-EOhyo8dEmoN8-oVKD444AAfW8kMBog=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is always great!", "date": "2026-04-03T20:01:36.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "83ed780b-3131-49a0-87ff-8ea4751fb51f", "author": "Ted Stillwell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJC5UB_bESMRxm-2aX921JqjQtvirKt7MMpjFw9U_pwEmfHTQ=s64-c-rp-mo-br100", "rating": 5, "text": "I had a storage unit there for some time. No issues. In fact, Scott gave great customer service. He was courteous, helpful and knew what he was doing. There are other choices in the area but Scott will make the difference.", "date": "2026-04-03T17:51:25.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9ebc804a-6e08-4c8a-acb9-478124df36c3", "author": "Maria", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdnAdaHix_3oYmljmcBs9barlxL7KMmHbPMd6Bw9LevAqZaA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is absolutely the BEST!!!", "date": "2026-04-02T22:04:45.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1d9b1363-b3eb-4ffa-9b6a-19a452a48c79", "author": "Ivan Santoyo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLq8qqGB5NdShmFvD6iFTQDZQmanowTHAfeWl0NP5cd1WeFPw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very helpful", "date": "2026-04-02T21:43:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a40c895b-a602-4aba-ac26-5c818cef24f6", "author": "Erick Serrano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeoEIqute77Za1GufqB63DL7sZgLTIRJ7BSUo3Y8WuxYY-1w=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service šŸ‘", "date": "2026-03-25T22:49:17.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8364cee3-f2d7-48f6-a8fd-bc343fcb3eb8", "author": "David Blastick", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5kB-XiFKwLdeqyV4opBOHCvcVaZpFnpwQ4Urm-QR1moJQ_Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-03-24T16:11:52.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "b5374884-d4ce-4004-8d69-77e7a152dcf7", "author": "Bino Solo (Binosolo)", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUq8_rbZEo5A2xkwYgOUh0RYNpEEdHioP2Lk65KOmGZ4U-jA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-03-05T15:50:17.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "bd6a1c94-3af6-4f59-b7b0-9933764f7229", "author": "Middle Rogel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqidijCVJa7OHvzeRRNzEzE1cF17Qti51M0GNw32RZX1aySw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-03-04T22:35:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "fb65a9e4-20e5-4808-87bb-bc6374bdf103", "author": "Jose Escamilla", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU1444WCkmoEh6MWGfv0EMGFaXPWbk8x1y62WgxJmwVYqHtA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-03-04T20:00:13.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "59aceb6d-3135-4adf-927c-c5f69276f1b3", "author": "Juan Barajas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi68t2joZ34-Ov9310ogBb3Izn3FWHt1e8CDukaTea0HfCtw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-21T16:22:21.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "cd6982a3-d32a-4a9b-bde7-b5e7cef2bd96", "author": "Luis Pis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwg1OGTXO-hIKGLRLkRJ1sPB-MCt4Omi2B-8-ZmPCw-iYBkbo=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience, very safe, I recommend it 100%.", "date": "2026-02-19T16:04:45.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "d9901a95-489e-4621-90dd-4d4995201c78", "author": "Raul Navarro", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUs_keuu2dNHnds8nBjYM2tjzFdPwpiJVnrICkMmOirdFlbWyZ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-11T15:49:38.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "839e2af2-0f8a-4236-b13d-f42ffba7ff7a", "author": "Alex Cruz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZB37BR97nM8vlJ86hi_MAALXFvOrPCgpQw67sIF_W93lyXub23Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-05T23:14:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1505deb0-18c5-4925-9a1b-98c0106039ae", "author": "Jose H", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL995NeAGXZ5Vw-Jzz8cnm2qjtd2z1XG_hVRdtugewbm9cNwg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-01-29T22:41:01.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "dc604ed9-bcc8-48c5-864b-942ed9567cb2", "author": "Arturo Carrillo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuXMK-yvkCiDZSrUb4aNrTNYal8vGC8J5OAczQnOOBzY8ePg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-01-26T18:30:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Arturo, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-08-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "b70d0d88-5168-49f1-8a19-3330d77d541e", "author": "Karel Cernik", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWfx1tVkVWmbdn7_vSOMKbDjaX1cqiulSDRj4qA8FmCoA4Nw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Amazing experience!!! Well above my expectations, wish to give six star rating. Here is why: prompt customer service and definitely is top notch beside easy access to units with great security. Very good consistent support from working stuff, now is over three months I walks in. Thanks Scott for your dedication. I wish to add note, once I forget to luck unit and they take care of it by securing unit and notify me", "date": "2026-01-22T16:33:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Six stars! Thank you for the wonderful review and thank you for storing with us Karel, we really appreciate it! Have a great weekend!", "replyDate": "2023-06-23T14:31:25.000Z", "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "a78ee790-e13b-4098-a9d8-94cd35b60156", "author": "Sal Torres", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4IYGovzYf756frazYxmBIrqVsilZdI8fZ991rL2z-t-vs5Fe4=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-01-16T19:53:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!", "replyDate": "2026-01-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "41483da0-6bad-4976-ab45-fbf5e2b59365", "author": "OE G", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcq8wvTqVBmnViQ_jIEwv8uiPfvISJUuJXN8e8qaCSIYUnQg=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent", "date": "2026-01-10T16:59:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.", "replyDate": "2026-01-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "b7edab9d-33cc-425f-b672-9bb7cd37339a", "author": "William Flack", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuRMwDW8nNnfdV87JZZDs-aWhYUjgSxttAADpV53eGYCj5PSvZ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Scott and Alex are amazing property managers. They both are very professional, kind, and helpful, and take very good care of their property. I would highly recommend working with them for your storage needs!", "date": "2026-01-09T21:51:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi William! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.", "replyDate": "2026-01-23T14:31:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "08a0ae99-e844-4d60-bf35-e0163800a995", "author": "Cindy Caracci", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCFPDnyUdu_CwRhu1ZzrUu2moD0GhQpY6KN0od2s0V-MD5COAf=s64-c-rp-mo-br100", "rating": 5, "text": "Scott and Alex are great to work with when renting a storage unit. Clean facility and exceptional customer service. Honestly 5 stars arenā€™t enough.", "date": "2026-01-09T18:02:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Cindy, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!", "replyDate": "2026-01-23T14:31:25.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "fcf119cb-8624-435e-a06f-207e89a7f701", "author": "Myrna Hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoOK4HU_7oysT_EntjXJ0LoNG3HayUnDbkk5dMTCmN8_pj4w=s64-c-rp-mo-br100", "rating": 5, "text": "Scott and Alex are wonderful!!", "date": "2025-12-30T16:16:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Myrna, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!", "replyDate": "2026-01-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "85f9a7fa-77f5-4638-90e9-59e9b0cdd830", "author": "Jeffrey Mills", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_uJLPv_cY0y8OwVhTmh4bJtyTcZQbQ4AK89xUJ4p-6HpQZw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott and Alex were very helpful finding the right unit for me", "date": "2025-12-13T15:31:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Jeffrey! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!", "replyDate": "2025-12-23T14:31:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "810a0c30-0ad5-4e39-b2a0-0485002360fb", "author": "Tiffany Riley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXT7a96HWUdBwiyx6jUyK9ATKuJQeGMRTz4wvA9w26AGF7rNQFoTA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great knowledge about storage\nAlex & Scott", "date": "2025-12-09T19:08:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!", "replyDate": "2025-12-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "e628524f-dffd-4801-b54f-d1dda18b60df", "author": "Christopher Xuarez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK6LqgFkc8qQp6YX1BJZmPKuawGo3T8o5Coyso9XQ5IFIVCg=s64-c-rp-mo-br100", "rating": 5, "text": "Thanks for the help, I appreciate it!", "date": "2025-12-05T16:08:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Christopher, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:31:25.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "f8babc0d-c9fc-43ba-8ce2-c5fd22880079", "author": "Carlos Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLI8nNK-7qzS7vrf_9NlBGTbi3cEeJAUu1985ed6vqroyOLPA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was great šŸ‘", "date": "2025-11-19T17:17:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Carlos, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-06-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "8747c8ca-083b-4664-a90d-82e6bcacf219", "author": "Patrick", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7KnfcMeOWQJPNd5Fmii6zPHHcgkL33s8gjyJ0FVOT2N3Vbg=s64-c-rp-mo-br100", "rating": 5, "text": "I wasnā€™t sure if I was at Olive Garden or a storage facility because Scott and Alex treat everyone like family here! Incredible customer service!", "date": "2025-11-12T19:12:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words David!", "replyDate": "2025-06-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "3f7ed060-097c-4915-a2c8-97f464842dd6", "author": "Rick Herrmann", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdM9IjcJNEH3Q7UEshP-yDSV7rPxn29-bxrhQ1sihgVwzTndE=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-11-07T18:16:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!", "replyDate": "2025-11-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "cc773c1b-5481-41cc-a4f1-884b6cd9db84", "author": "Ana Villagran", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0h7OsrC84lYSTUpzvduEmhcEzhkOIhDUODhH_-3V7vv7tEw=s64-c-rp-mo-br100", "rating": 5, "text": "Alex and Scott were great in helping me with getting a unit. Fast and easy super friendly and making sure it's what i needed.", "date": "2025-11-06T19:33:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Ana, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and weā€™re thrilled to hear that we made a good impression on you. We hope youā€™ll visit us again soon.", "replyDate": "2025-11-23T14:31:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f8d1b77d-a198-42ff-8c6f-a434f620e2f8", "author": "JessGames", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6PFCo2OjgY-HmKyvOBIgzYqfUtPvQtYOcPNHfVgSqY8d2U2So=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was attentive and welcoming. He explained any problems we had.", "date": "2025-10-31T20:00:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jess, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!", "replyDate": "2025-11-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "c092192c-6e1e-459b-87e0-c6cb54fbe552", "author": "Jose Alanis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVD1oehyNKBs6fj6XymKdA9Z6acUab_XHkFbsdne54VcbZUvuM1=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was amazing and answered all of our questions.", "date": "2025-10-29T20:04:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Jose! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!", "replyDate": "2025-11-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "b40e335a-5c83-422b-b057-efa66eb5539a", "author": "Gerardo Munoz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3iwE8iCkf9gnAgcUjRlyqGrUt4rl_QS7cbAeT9St73frKlg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-10-23T20:22:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!", "replyDate": "2025-11-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "1643557e-60db-4cc0-909f-6f612fdbc83b", "author": "Harmony Bennigen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZndisJ_0XHj7FMV6wwpWPAjNVmuaLTy9ksqQMCLRrMmol9A=s64-c-rp-mo-br100", "rating": 5, "text": "Great location, clean and well managed. The property manager Scott goes above and beyond for his customers..", "date": "2025-10-21T16:24:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Harmony! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.", "replyDate": "2025-10-23T14:31:25.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "46f66517-bf86-4d20-a13a-a47cfba55a9c", "author": "Jonathan Dones", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXn1griovCdsqpuis1VXF5SGegYnh2wVFJDJpWfBL_l4zTBNBXd=s64-c-rp-mo-br100", "rating": 5, "text": "Clean units, friendly staff, and an overall great experience with storing things here", "date": "2025-10-19T00:58:11.000Z", "verifiedTenant": false, "featured": false, "reply": "What a great review! Thank you so much Jonathan, we really appreciate it!!", "replyDate": "2023-06-23T14:31:25.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "26a0f99b-8d0d-4f50-94e8-b32b058bca94", "author": "Shauna Blicharz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOz8fxRgNyDpGAgRj3q7_5aMaYJmdZAhMPeRB3-sFiq4skOqS9hw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Customer services phenomenal the two guys that work at the desk are so great", "date": "2025-10-14T04:39:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Shauna! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.", "replyDate": "2025-10-23T14:31:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "89d0ca02-ebc3-4838-8c44-b99398c22429", "author": "Ron Olle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYU2lXjwt0lOI4LnHkcRfbTwibqQEl11hXuAsxtI5_HcbZbQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is very helpful", "date": "2025-10-07T22:23:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5150b8eb-87a8-4cc6-bdd5-3c2e915c4528", "author": "Jai Armstrong", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy6ajbeIgwAbBCWJoUFZpEYRw6nlseqtNEtWcBx5SQisV2VA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was the best. Very helpful and friendly. Would recommend this place 100%", "date": "2025-09-22T17:31:44.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "389f02c1-b400-4400-8f73-0803c80dbe30", "author": "Lori Fritz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVXbliy8oZ9p5AV_a835_rBm2oF8JqXJNGoQEwOhJPNkVdcFw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2025-09-11T10:49:03.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ec19ebb0-265c-43a3-bd6c-f33e3ba80022", "author": "Darnell Hawkins", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZedLIwUdU8SU54QHBSPfkaU9i0WzVlx1LJFYYbQV6-aeHEQ4A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Best interaction ive had with a person all year 100 recommend", "date": "2025-09-06T14:10:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "619e4d4d-e73d-4a4b-84c1-2f8c0694d435", "author": "Ayman Alhasan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhIxVahyAp5BAlYe5VWVrD-rb4F8Ebx3Rktt-vGx5Cotc7Rk5VHg=s64-c-rp-mo-br100", "rating": 5, "text": "Great service", "date": "2025-09-05T18:23:16.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "25542a44-5245-4107-9932-573eea7df8c3", "author": "David Musselman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqm0werCAHN0CnDADiGnSFoyfaHHwm8C7mLDf88Qea5Uoh7CHggQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-28T21:51:47.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "631c14b2-e5b5-49c9-b0c0-bc6665773ab5", "author": "Malik Harper", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhezF-2mYQcpqAa3YftQZ2BLI81j3O6F05y9vwh3ZNpBDV=s64-c-rp-mo-br100", "rating": 5, "text": "Everything is great if I could give 6 stars I would.", "date": "2025-08-28T20:48:44.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "b03768a0-668f-472c-91ed-34c796ed04b5", "author": "Ladon Massey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFS9g82sHDX9bb9Z4xjy-G3vQyNRZY2QRre66sgrV9_1o4QTOq=s64-c-rp-mo-br100", "rating": 5, "text": "Scott's awesome!", "date": "2025-08-23T19:02:57.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "89a9107d-188a-4b3c-bdb4-5eca6ab4e7a0", "author": "Kassandra Moreno", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxqsKPEXxkjKBZhbV-EaHh239mnMHJ6UTkrDnKok3XwKd62w=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is a wonderful guy! Very helpful.", "date": "2025-08-14T21:19:58.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d23ac855-8cef-4736-94bc-1e9c0b6964e3", "author": "Ana Aguilar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-mMn7GqiE-Gzha8QZ0EIn5pqT1r7weMoPYvUnZKK2Pnv2qg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very helpful and help us pick the perfect unit for us. 10/10", "date": "2025-08-05T15:14:00.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "19db170d-ef28-42fa-8145-99f018ceadbf", "author": "Julissa Torres", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-Hy48XfAa-yt39Wp3swemHGbqZe6ZNodSzRzpEcVyc9ihIkaRAw=s64-c-rp-mo-br100", "rating": 5, "text": "Had a great experience when I went to rent a unit today. Scott was very helpful with helping us pick the right unit size for me and my mom and which one was the best for our money. I would 100% recommend anyone to here. 10/10 service", "date": "2025-08-05T15:12:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b5b46026-c559-4f5e-9e05-14bb9c7cb54c", "author": "Bryan Mejia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEr2MEXj_5daKNlgfc-BSDakVkL0xZiFLXce4s8f4jR_oV7g7i=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-01T19:31:16.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "36557f2b-12ab-4e8b-8c4f-79d8a987fe1e", "author": "joanny lopez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtzsNIxW7pr77fB2nmmrGIksd9l1-4XlO2iA_T8MdSeDHhqg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-01T16:39:19.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ceae63c0-9e45-4040-9e17-d9aab7490a12", "author": "Jonathan VIllagrana", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMO3hdAmnKSjiMasIzD14IZ7cWu7sxxD87lzb2wm9m9z-GvPU=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-07-26T21:13:30.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "43cf96f6-7c01-439a-9004-bbab28b97af3", "author": "Earnest Givens", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzfLWfbXJjO0dJ87suNtxkRETgfuBVWV9h8GBvsYlK4WNTGuUk=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is a very good guy", "date": "2025-07-16T16:52:40.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "11fff27a-1ea1-427b-9b5c-84a349394ed2", "author": "Ooo Got U MUƑOZ", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRWIZ4d8OvCTzdn57saN3oE8LxSCjp0K1rmXCdzuQR0P5_G_w=s64-c-rp-mo-br100", "rating": 5, "text": "They need more people like you, Scott thank you for always helping us out. Hell of a good worker need more people like. This man right here", "date": "2025-07-16T16:44:06.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "246cd509-cc21-4436-91d5-a2870d8d6e0b", "author": "Raysa Abety", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViVdW09I6JVfejmYHITCglEivqIrTXzmOAvnQuQmhIALL61IzV=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-07-15T17:12:05.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e6b790c9-fdfb-4c41-bc51-b225845a4059", "author": "Betty Nungaray", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe7e7zKhpLbDad6eHd5oXC5EGN6ddK7j8xA2Uf3C3a7hkHyA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-28T19:32:29.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "09d96e80-a9d8-48eb-a83f-e7206f074571", "author": "Shirley House", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE4hjNV8fZFRZzGtBe9SO3zhtK4DRbzEpDjPsRDuqL9CSlYQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-20T17:18:27.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "68a073e3-c071-4657-ab34-59baa17b1138", "author": "Abdon Marin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqTKjxQZ_7lTQIvKD9PyhWjSgIIjG8v7ChE0BE8_DHwlHvb-fC=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-18T16:53:18.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1a609fb4-e0c3-49c1-b518-f50bce4cb38b", "author": "Ernesto GuzmĆ”n", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLO39VXt6KSXaIVYnIfeJ1LxtIZk_3ZHn4l3O7I6ajhAaaMZA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-10T17:41:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Ernesto, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "91f575b6-9958-4888-b53e-f85427e76334", "author": "Yiwei Fu", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJu_Sggq5DNbMa2s2o8xFxkvy0giYIFoW4ML9RzyP78gy3kZyc=s64-c-rp-mo-br100", "rating": 5, "text": "Alex is really helpful and friendly and the starting procedure is smooth", "date": "2025-06-10T14:46:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Yiwei, we are glad we could help! Please don't hesitate to reach out if there is anything more we can do!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b23cdc4d-996d-4804-939b-d873e221ab0b", "author": "Maria G. Castillo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8iZEgfPfvXpec_UV_O1uWYIz4jmZCXwI0Qjp72uNYG5bZzcTO=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very friendly, everything was very clean, the spaces and the avenues, the office staff were very attentive and friendly, thank you.", "date": "2025-06-08T22:02:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Maria, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "d5ecb698-729c-4aed-8e35-5fc3125f5a7a", "author": "panchu murillooo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUviWgefQfpxdZNA-Kbu9MbZ8xw-CouPhH4Ihtj7YFN6OYyJbZs=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I'll give it 5 stars", "date": "2025-06-08T00:59:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Panchu!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "eb502c52-49b3-49a3-b547-c6545c3835bd", "author": "Ashley Serrano", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZXuF2P6gVGTlgOecsVvzi8Adb76x_LDQkAxpairJ5m9zJZscYVQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-07T15:35:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Ashley, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "06d9cce3-a7cf-4116-9327-33469da373b6", "author": "Lynn Meyer O'Dowd", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVE5AzKfbI_H1ugbMJQSDiWvBXb6I0Uaz4U5UpRagBUAim4b12L=s64-c-rp-mo-br100", "rating": 5, "text": "Scott, the manager, provides terrific customer service. He's professional, very knowledgeable, easy to work with and has gone above and beyond. The unit is clean, climate controlled and has easy access. I highly recommend this facility and especially because of Scott!", "date": "2025-06-01T02:33:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words and the recommendation Lynn, we really appreciate it! Scott is great!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "93f8ccb3-e59f-405f-8774-09dad7ef6c1f", "author": "Jimmy Saucedo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5qHq39-Ixu7koqHoplOGSUoLiqUxpeCSufbBhO62HrC_DJkQ1Ug=s64-c-rp-mo-br100", "rating": 5, "text": "Scott need more stars great help. Goes above and beyond.", "date": "2025-05-31T19:40:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you for the kind words Jimmy!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "457c6cc0-45bd-436e-9e8e-2b7be5437b70", "author": "David Hoy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ_oM4RJ5qrxMyrco-a6Z-SMqwlcTbuJ022eEiFwN-sv9zjA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-31T15:32:40.000Z", "verifiedTenant": false, "featured": false, "reply": "David, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "25de6f09-f70c-4828-a340-1f68703cd67c", "author": "Ralph Reinhofer III", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKM3U6H4oD5vqIRaI8GFS9pC5KzC4qGmISFlrW-HY0sWrNZ6w=s64-c-rp-mo-br100", "rating": 5, "text": "Thanks, Scott, for your patience in working with me (and family), and for providing ā€œthe spaceā€ weā€™ve needed at different times and for different purposesā€¦ Close, convenient, safe, well-managed - Keep it up!", "date": "2025-05-25T00:50:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words Ralph! Feel free to reach out to us if you need anything. Have a wonderful holiday weekend!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "a5620ac5-f2fe-470e-bc7b-f78f81d109af", "author": "Alberto Herrera", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsqnRAQWio-pcAidv5RWfdbCN_Rjt9sQbrb64C-aKuIhW-B98=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-24T21:12:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Alberto, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "fa470d43-81db-4091-a80e-2050bd667869", "author": "Josh Reinhofer", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPan69-sWh7OD_uVJR2R53lm1dnMFr998x6lgJsAM-tcCSJZtT=s64-c-rp-mo-br100", "rating": 5, "text": "Scott, the top dog of the storage game!\nAccommodating and to the point!\nCanā€™t find better rates service and facilities anywhere around here.\nMetro Self Storage has a client here for life thanks team!", "date": "2025-05-23T23:31:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words and the wonderful review Josh, we really appreciate it!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "a2948976-ca2e-41a6-bb64-b216db948071", "author": "Ralph Reinhofer", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVshPPEWot8N2NslE660biJ488vsZ2Q0_pH6b-OSPOTiM-4ek=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was extremely helpful with accommodating all my storage needs. Highly recommend using Metro Self Storage!", "date": "2025-05-23T23:31:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Ralph, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bd750e85-92d3-4c40-8d67-2aebab2f0972", "author": "kevin jones", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEXO7f114MxpTYhdrZYdwHpy1tEa9PTaV1fCxnC9YZi59y6g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-23T17:01:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Kevin, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "25fe1a5d-4c5e-40be-823d-b1e583ee1aba", "author": "The Ink Spot Tattoos, Melrose Park, IL", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjH4JY6rwvrczy45NfYsTWOHhqcFDbHzgX5838nnyIK4qYlw=s64-c-rp-mo-br100", "rating": 5, "text": "Most awesome, quick, diligent, and professional experience ever!", "date": "2025-05-23T15:20:53.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that, thank you! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "db061eac-4bfd-4403-a606-7fddf5807298", "author": "Chris Aguileta", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX72CyB2IZ7zkyU84t_Ka7XItOyTQV6B1kpQq-x89PKcsT663Fv=s64-c-rp-mo-br100", "rating": 5, "text": "Been having a parking spot here for years, never had an issue. Just added a storage space today & Scott made everything easy & smooth. Always great customer service!", "date": "2025-05-22T21:19:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for storing with us Chris, we really appreciate it! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "6488ed4f-a907-4cd1-96b4-8cff5c8f4c72", "author": "Saurabh Rastogi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUu-MAZRGipV2CTzsRDoKhI5tC-55pTh7w1kWVI2IPAVl0fnZ5U=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is an amazing individual. Very detailed, take his time and explain everything. Talking with him on the phone and understanding the details of the rental made me come here. Thanks a lot Scott!!", "date": "2025-05-17T18:30:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you for the kind words and thank you for storing with us, we really appreciate it!!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "d1ab75b3-7911-4c81-ae99-8157c7330240", "author": "Ruth johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLq_x5G0o0G1vCYeH7cB8PYuCCO5k9A-fUbCBvg_m4FmMznFQ=s64-c-rp-mo-br100", "rating": 5, "text": "Good", "date": "2025-05-17T16:40:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Ruth, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "28644454-eea7-4526-a09c-32a81eea57a8", "author": "Enrique's place By Enriques Place Special events", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCmrnMZT0Y7v_qBMrdYeDAAENcPIPRljhlJnqmSpBWjZxSdTyJ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-13T19:42:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "081d18e9-05dd-470f-b3cf-b616cd276671", "author": "Ronald Wilczenski", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoauibkFkS3NtEKK3JJUgd0BcSw_A0ZTFMSWiQFMeENGr-7A=s64-c-rp-mo-br100", "rating": 5, "text": "Good price great location Scott was very helpful\nI recommend Metro for anyone who needs a storage space", "date": "2025-05-13T16:07:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words and the recommendation Ronald, we really appreciate it! Feel free to reach out to us if you need anything, have a wonderful day!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "8760eac0-9fa7-4cc1-9053-242f50de5b1b", "author": "Guadalupe Padilla", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKm9m-p_h9o-xdToVdxZFE5QnH6Ckn-7P88FOqD9U8P4YZ6w=s64-c-rp-mo-br100", "rating": 5, "text": "Staff super friendly. Great service.", "date": "2025-05-10T13:19:31.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you Guadalupe!", "replyDate": "2025-06-23T14:31:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2f729949-0f64-4f50-900d-bc747c2d9d6d", "author": "Elna Howard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzJILnCv1pB1eZdS2Vua3pO4Mlq0sO-zuHSDsJ_dDadqtqIg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is great!!!! Gave our family the white glove treatment", "date": "2025-05-08T23:17:41.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0d18cd3a-c8a0-408c-a073-4f6b236214dd", "author": "Brad Carbone", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7ujHhqcGSr_dCueNv6O0Q6YEYS7PDf9z_AXRa-HOMHlTzliI=s64-c-rp-mo-br100", "rating": 5, "text": "I stored my stuff here for like 9 months. Everything went as smooth as you would hope. Thanks Metro Storage!", "date": "2025-04-28T18:16:26.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ccfd2c2f-54b8-41f2-805d-9b3bc8ffa145", "author": "Ethan Caleb JimĆ©nez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtUA4sdyNt8MwvfS7JYEcxXKuuXI2meEJcaCKBHzkRdAQOJ3Q=s64-c-rp-mo-br100", "rating": 5, "text": "Nice place", "date": "2025-04-26T18:30:57.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "90bd9dbd-1c9e-47c2-8dcf-019fb121473e", "author": "Krzysztof Kaminski", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhYx4lhaK4Ru33ST_1Jp0qa_RU990ufET2avBURjsw3WvbYQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-04-25T16:05:09.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5665ef2d-0bb0-4c00-8e11-827598294d4b", "author": "Kasey Marie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0waidzhgqmQTHXhKEOAC7E-2cKWwufTstwm80RC7BJCS48Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I am so glad I picked Metro Self Storage in Northlake! The manager, Scott, is extremely helpful and has made our entire experience over almost 2 years great. Highly recommend. Thank you!!", "date": "2025-04-24T01:08:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eca179a6-35f4-4795-a1ca-120e0816a322", "author": "Katrina Price", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi6ExBdw-iv0dVOgKskOHStsPSyOjGW5NMhwPuH0QqSUYf8g=s64-c-rp-mo-br100", "rating": 5, "text": "Property manager was super nice! Convenient location right next to my house! Online rental was super fast and easy especially since I work night shift & donā€™t usually have the time to go inside. Thank you!", "date": "2025-04-17T17:09:11.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1b9cec0e-5e98-45d2-9bc5-5087ed95c2df", "author": "luis velazquez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcVFWWSRZoh-FJ8cWciPiGqzT5u8own243M0cs-T9E8iPIKw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-04-08T16:21:02.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "787d8bab-b256-45f1-8652-64e2cd7844e3", "author": "Jose Llapa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7t68EYxtUKELdrIw98Y1bHyxL5gFt0RK_pP8PUlJppROXBwcg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Scott, great customer service!", "date": "2025-03-29T17:17:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "05702120-ed0c-4249-b76c-061d7fddd240", "author": "claudio vazquez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnH0MMLgeV9iTXr4xv_y1Phh_u32pntPVuFAxY1wTO7gG9SQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-03-29T17:15:29.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7d572916-5755-4fce-812d-65e9743509d3", "author": "Gustavo Alcaraz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDFDS_I_O0uz2PeBMLtXefjHBMimC_76bjnqNlHwOvhR4pNQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-03-27T16:36:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ce6a7ded-6ad3-4297-ad7d-540488913559", "author": "Rogelio Gamboa", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeY6nMf8vk0KswgpQMGGxlZaOmibqvenOAEi81aU8SyCgLQA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-03-25T14:56:42.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c72d98c4-c542-4207-92d1-423fefc5e90b", "author": "Gianna Giralamo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHOGLWMkzZtXBa5ZqAWLCdHVbJEqeC0QLgvHP2JrI5sJFH4jQi=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was great! Super helpful and kind throughout the whole process.", "date": "2025-03-21T19:54:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "52374a8f-2580-41e1-917e-2263d028f80f", "author": "Anselmo Ortiz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKeZV7FuzVwUhg7gyN2m_ok-DGQCxulPQrQhEvALS2ztQmkg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-03-19T19:30:50.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e977aa8d-5545-469c-a7ba-ad5f9793d078", "author": "Brenda Padilla", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh0y9KdU3syyrH2dmqwF0k0lObiB91gz5MXYwfNTOpOAJthQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was the best was able to find exactly what I needed very friendly and kind", "date": "2025-03-15T14:28:43.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "12dd5b59-21c1-4515-b7ac-13132c61e1ed", "author": "Melissa Nunez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdQf7I9L7fD__teYD8VF06yNfMHle77LxsIHBM4LmXOnEsgw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was Amazing. Answered all my questions I had. Took his time and showed me my unit.", "date": "2025-03-12T22:38:58.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ae3365aa-0b19-4d5c-8439-ca45c2a427c1", "author": "Jessey Torres", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOHeBa7LCCjN0KHBOoKWcPlrBiAI_oUFn812-6qvrFVeAOdpvF=s64-c-rp-mo-br100", "rating": 5, "text": "Scott and Alex helped out so much they're great and very helpful, useful people. The process is easy and cheap, will and would recommend", "date": "2025-03-04T21:34:26.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "ea13393e-e382-4a72-a299-363f6418cd50", "author": "King Solomon Wise", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2e1zkopzaH_JzH_7zCIv-pWjMwln-MFY9NlC7AaGkN7M8pWU=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-02-28T16:07:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "483b71cb-3b61-421e-908a-3d0f2c3bba65", "author": "Diana Burciaga", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYlff_EIAjEW_v0iXYr65N9103sLHxosW2LW6WjlHrYHZ5Ww=s64-c-rp-mo-br100", "rating": 5, "text": "This is my first time getting a storage unit. This was a great experience. Scott was very helpful and patient. He showed me my unit and took his time. Thank you Scott for staying past closing time to help me!", "date": "2025-02-28T00:09:26.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "cfed452c-8839-4e5f-877b-d34288205650", "author": "Harmony Barbaccia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAP5oHrTQl3kJK9y9I8An__Pf3l2dnmeV6k6UtMvQpj5EUFw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-02-27T21:02:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ff37e34a-389d-411a-8ff8-69591a18c021", "author": "Snoppy Work", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMyG78eSaL9om0PyK82lKl8ysg8Kbd2ge6QU3FU2DNieej0w=s64-c-rp-mo-br100", "rating": 5, "text": "Safe, secure, friendly and reasonably priced. Scott is excellent.", "date": "2025-02-27T21:01:15.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "360d759b-5d86-4967-a51b-ec6bc7094b1a", "author": "Chris Barbaccia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQbZxF1X7FfLzcsKY5bx3n0hI2h6R6WgHel1VQqT0mG7nX=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Scott is an awesome manager, the facility is well maintained and clean.", "date": "2025-02-27T20:47:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "476e4bac-f6ab-4d69-be5f-a1f2f875889b", "author": "les 1", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwzhbDyunkqQ3uelw24Kta9I6feq_JPP9JtcCiuLU2pB0inNS0Bw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-02-15T19:01:31.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7c7a066b-12b9-4a55-9aa3-0d04629a331f", "author": "Ramfis S", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7TKNAtCAEWeToUyQ641ManTZD5DUjv-rsRPWDugnOsLD9uQk_=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-02-15T19:00:23.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a1e08eae-dc70-4f5c-96e2-963de35bce01", "author": "Araceli Contreras", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoWoLSk02kSGjEGGbZH8FuF8WKD2eFwyWefGRsKTtu7lGEgw=s64-c-rp-mo-br100", "rating": 5, "text": "Great place, safe, clean and easy to work with!", "date": "2025-02-01T18:12:51.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "daa78747-bfe5-4c5e-80d4-9d764bd0a4ce", "author": "Sandra Matos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGP78g_68duXddPRoPOPY3exX0NIuLPwzc724TvzWtgpIzbw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Scotty was great help and knowledgeable, I would highly recommend this location and to speak with him directly! Thank you for your help!", "date": "2025-02-01T16:47:20.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "50bf2880-6c48-423c-9011-60f1d424e694", "author": "Irma Cosentino", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2feUU9uY1cbbBtP4WLhfayrbGpqbKA7nuvlJL1G6iYq30cb8uUg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was awesome! He was patient, honest, knowledgeable, and showed genuine care while assisting me. Great experience!", "date": "2025-01-29T16:05:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "51764065-0055-45a4-b19d-b78ddfd03f82", "author": "Karin Corro", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ06s19oHzTmWbLVRXy7SI84B1BjFrVhmhrH6aoAXyFFsv_0Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-01-25T20:15:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4796f6b9-4845-45dd-a923-a971dc839af8", "author": "Zaid Gomez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfQjAXE7ZXvkg3t5MwRQbcHRry8Q9ejfTwt33PctC6XtGy7z-n=s64-c-rp-mo-br100", "rating": 5, "text": "Scottā€™s always been flexible with and I has always been willing to work with us. Thank you!!!!", "date": "2025-01-25T19:31:57.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7b610535-10c2-4b12-bc68-1ff2f9e34e22", "author": "Giovanni Hermosillo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVK8ccwtPfDBHwEe2itjqJsGjBoX9IEwez5jtg1e5bqGmDmEH0gtw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Wow, Scott is an absolutely incredible manager! His proactive and optimistic attitude is contagious, and I couldn't be happier with his support during my search for the perfect unit! I was renting in another area and was on the lookout for something within my budget, and Scott blew me away with an amazing deal that far surpassed what I was paying before! His easygoing personality makes every interaction a breeze, and it truly feels refreshing to share my needs with him. Plus, his humanitarian approach is so heartwarming! I can't recommend this place enoughā€”make sure to connect with Scott. Heā€™s truly the best!", "date": "2025-01-25T15:57:21.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "5ae7f6b0-bc8e-4a5f-98ae-16c9aab5be90", "author": "Jose Hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKT0hk8ydUeZ3zNmJKYGoBVOs-XoKZoWaivyEhatXjg279gcCxj=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Awesome customer service", "date": "2025-01-18T22:00:24.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "66ed4ef6-8a6d-43e8-a6e1-89408426dc0b", "author": "paulette curtis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAsaFfs3bGc5ULMZK76YC5b31Hp6JcdWaWWxEqGDNA0xaqCW5T=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-01-18T16:31:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0dc67f38-2225-438b-bddf-2e6bdf4f5302", "author": "Karina Latiolet", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINtq3jTCW43AmAUKRhl3bSy7-bCJBWjvXKUmn6yFT0lelxG_k=s64-c-rp-mo-br100", "rating": 5, "text": "Pretty great deal and good quality storage units. Good explanations on the rentals", "date": "2025-01-17T20:22:09.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "1b0ab1e8-410a-45ca-b905-a469dbf5bb5b", "author": "Candy Le", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOa8MDPordNV-T90bKnc-OH8VP95ere48t7UV0Lw2VtzG0ytBX=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is awesome and helpful!", "date": "2025-01-10T18:30:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fbafde1e-1e86-4f9d-8643-21412949cefc", "author": "Peter Quinn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdAAI06jzgHviRvj2uL6jExnVD3EOjLOIKzZd8NLiVa1CuVkqb=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-01-07T19:49:00.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c883b1b1-f429-4096-ba62-b9c5188e499e", "author": "Anthony Romano", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsrmxHS-eMoYe98MV1nPpEy369sqqQwHR9pDozR_kxRjRFIc4c=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-01-07T19:47:50.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a1fceed6-a818-4076-a288-a4804760590b", "author": "Celeste Glassman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX73RuOZ5dYgHoLbLLeutKYHg5gCDd4F9DUXLZu5PfGwYi_AlMWXA=s64-c-rp-mo-br100", "rating": 5, "text": "Metro Self Storage in Northlake has been our go-to storage unit for almost 5 years. It has been so easy to access our unit at any time/day. It is secure and clean. Scott, the manager has been so helpful over the years. While we no longer need our unit here, I would highly recommend the Northlake Metro Self Storage.", "date": "2025-01-02T17:25:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "c8a11e66-4780-4d2d-8f54-4e4e5b627419", "author": "Jessie Cervantes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsGUjM0tnHLR5d-uHbKn8OGefMVXvWsPdmo6lBxmLmfwLbaw=s64-c-rp-mo-br100", "rating": 5, "text": "Cannot say enough positive things about metro self storage! Never did I think to leave my vehicle in self storage vs. airport parking for travel and I am SO thankful I did. Scott, the manager was so great and accommodating to our unique situation! What an easy, painless, and stress-free process this was!", "date": "2024-12-27T20:06:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "11c9816e-591d-4a29-b663-72e1537dcbfc", "author": "Alfredo Astudillo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjogBKbUoCRGUdJ6fn-qOJncAfi92nUG99ALV0bIFe4VdCGw=s64-c-rp-mo-br100", "rating": 5, "text": "I have a storage in this location and I can say that Scott is very helpful and has Great Customer Service. He is always answer whatever questions I have and he also answers the phone.", "date": "2024-12-20T23:14:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c8ee2b52-0539-421a-8bfc-0e9ff8de907d", "author": "Dulce Jasa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqPdO9__SemuKggKqdFnPC8mBz64BrLtWUG9C_jMTXsJtX_P8U=s64-c-rp-mo-br100", "rating": 5, "text": "First i want to say that this storage is very handy, and of course Scott is very helpful and always answers any questions that i have. He has great customer service and he is very helpful also thur the phone. I highly recommend people here for the storage but for the great Customer Service.", "date": "2024-12-20T23:09:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "95bc42d1-c1f6-49f3-b55d-ba588fc8568a", "author": "Fred Richie", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxUAlpCez2F_v6XjM1aI_hBNSS5KoHmBm6otceOerMjC5qYnw=s64-c-rp-mo-br100", "rating": 5, "text": "Seamless quick efficient sign up and leasing process. Exceptional facility and Scott the manager made it perfect", "date": "2024-12-20T22:07:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "92aea638-db04-4cdf-8326-471401e11719", "author": "Javier Saucedo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSLy4M8liXUzhfAGdDUbOf1K9_aUI2hNOyvw44YGFSgD3u0Q=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was Very nice and helpful. Process was smooth and quick plus got a great deal.", "date": "2024-12-18T23:41:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Javier, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "65a9b575-b7ff-4849-9983-bcc511095962", "author": "Mohammad Iqtait", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzvKK9qqnqlOeSxsSAV27o9L66tYTO1k5qu4bp_-Kj2SE3vk4S=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2024-12-13T02:25:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Mohammad, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "b39d4de6-52ae-4b0e-a766-c2614aa8b593", "author": "Javier Valdez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItE6_px3w-ZeQHCQSdItcAdG-c9zVu9yevipnfjP1wVvIHEQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-12-10T19:08:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Javier, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "fa1b311c-051d-4fdf-990e-f62e24695aa8", "author": "Ricardo Reyes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_xMhw2pZU5V_s2hadC9r2hkulzgIuJDR-YH5q8GUNBq3Ma-A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-12-10T18:31:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Ricardo, thank you for the high star rating! We hope you have a great day!", "replyDate": "2022-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "5d04a941-1183-4cf2-be84-5df93a015de6", "author": "George Luna", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVD8oIOHafX8JPUz44oAxK0HYwJMcRLDJLDK-YOe_8DpDdl02kKRw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-12-07T20:51:05.000Z", "verifiedTenant": false, "featured": false, "reply": "George, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "06d58f8b-1393-4773-8214-533a398b7b44", "author": "Alexander Guerrero", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEgIbBnt_2tmmyhzpmw6tQVoQe_2mv4_Tf0Cm58zQzSrhq9Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-12-05T22:12:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Alexander, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "c8a68913-0c65-4d7e-8c2c-31b28cfedba1", "author": "anthony vasquez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt5_XAsdWxozth3fK6cNEtiam1xBVfIoSjbRBJnuI2vx9V2Og=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-12-04T20:44:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Anthony, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "b069d2b6-d7aa-44bc-8690-46f5b9cce62a", "author": "Vincent Haralson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiJLNDoUXphb4PAG-gAlhyt9UYPNbxfNyRMYbXSc0S310tNw=s64-c-rp-mo-br100", "rating": 5, "text": "If every company and/or corporation employed and people like Scott America will be a very thriving economy will have I should say.", "date": "2024-11-29T17:59:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you Vincent!!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "5ee147aa-a745-4836-b0da-5a0a3dfd46a8", "author": "Linda Kuglarz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWV8-C_fauzPJL0EwLlCoqE0MLeUbT0IQ8Bs3VgipU7vUVBdEO=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Scott is very professional and helpful. Amazing 10 star service. Thank you", "date": "2024-11-26T23:45:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you for the kind words Linda! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a4aecbdb-09d0-441e-9c12-743b27b010c4", "author": "Alex Dorado", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPPcfpkMmu-_82quKzU9SYbTUJfEtx0NZdxhF4u9r8jhtzSIg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-11-23T18:23:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Alex, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "ffbad281-b304-4ed3-bec4-4b0adfbfd08a", "author": "Jose B", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISgK8fhRFv_NVESWm50F4v_BjDD05MVJDBKUASHxebk5L8OA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-11-22T17:26:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Jose, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "5e676d8f-66ff-4285-84cb-9990902a90c3", "author": "Panza Green Entertainment", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOz7RaCvb62uR-aqEn8y1BJaZKrxeZK00Bu13Xf-22XQdRfb-5=s64-c-rp-mo-br100", "rating": 5, "text": "Best service we been here for 5 years never had an issue area is keeped clean started with smaller u it moved to larger unit they made transaction very easy", "date": "2024-11-21T22:03:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for storing with us for 5 years, we truly appreciate it!!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "b13c39ac-b30b-4a7d-9055-04e213ca1cd9", "author": "Sergio Hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUZdkRz2JqgySAuJC7OVuBk7GPW5z1-8pspVpDpwFbSnFuYdA5=s64-c-rp-mo-br100", "rating": 5, "text": "Steve called me as soon as he got my inquiry about a unit. He was friendly and very helpful, he made the whole process smooth.", "date": "2024-11-21T19:47:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Sergio, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a781d436-d3ee-40f3-820e-045a2cb02962", "author": "arturo gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwk1J0QoVJ5JZoFzKwk6U9_0Iz03l5_CgZuYZh3h99V_JpBJ8=s64-c-rp-mo-br100", "rating": 5, "text": "I had a great experience with this place, and Scott is a great person who is always trying to help and serve with many options. This storage was a good experience; thank you for your excellent service. šŸ™‚šŸ‘", "date": "2024-11-18T14:00:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for storing with us and thank you for the kind words Arturo! šŸ˜ƒ", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "33222a25-c506-47e0-853f-fc296fe40816", "author": "Oralia Corral", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU45HwIKLUFTX72Z2re75ufeyGlEcege5UV8I0ZOh8nNrGjBHc9=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-11-16T19:17:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Oralia, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "fafa71d3-9e76-4dfc-99b5-956d2c4b9b3a", "author": "Draft King", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZG-maCEDOCq-7XXzxocgz73lpuXqg2SI3k2QHAkmawCR1PWAD=s64-c-rp-mo-br100", "rating": 5, "text": "affordable and great custu service", "date": "2024-11-13T23:00:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "79d8532e-8cfb-4006-93d7-bb42f6c4983c", "author": "Darnell Bridges", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoc6UVcmNRNy3ZvpKJZzs3W-BcBk1SIN1UjA10r1_Ja7ukRK4IkA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The best place to get your storage and the customer service is great", "date": "2024-11-09T19:02:13.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you so much Darnell!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "8b6a49b8-4f5e-48a1-a139-e20ccf17f07b", "author": "Dionte Chambers", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUb6y5fdsRLaLtsEJsdmLfv-taaFg4XDCFLAl3pWOvFkXwfw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is super!!! And be prices here are GREAT šŸ˜Š", "date": "2024-11-08T20:42:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words Dionte!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "f6d026b2-04a2-4ac7-95bb-d02b2505a5f1", "author": "Osvaldo Galindo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvwgcE50abYuMqRF-HJgRHFxfZzgx30t8dxxx2Fe-qIyLE7A=s64-c-rp-mo-br100", "rating": 5, "text": "The staff were great, nice, and very understanding. The prices were good prices and the process was quick. Definitely recommend this place", "date": "2024-10-19T18:54:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words Osvaldo and thank you for the recommendation, we really appreciate it!!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "ffb3781c-2e40-41a0-9b7f-8953f931ed4e", "author": "Joe Meni Diamano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1mcujhFKMp8QY2Toh6yjM5mRWdguaVouwwropAl7-rTgxKg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-10-16T23:08:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Joe, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:42.000Z", "tags": [], "sentiment": "positive" }, { "id": "7f561c97-c2ae-43bb-aac5-d324099c0d40", "author": "Daniel Limonez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUR6S38ozc5StJY5xJQK_BW8XCuYBNUncabunDVOCXTJCeoiqia5g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-10-15T21:27:28.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e0c48262-99e0-43e6-9b7b-100bb1ed3255", "author": "William Thomas Jr", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRsvZoOIqkGnUqbmPhJxmMzpNsCit8wMCJYcqoG1Uh8c8xBg=s64-c-rp-mo-br100", "rating": 5, "text": "Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.", "date": "2024-10-15T17:20:25.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "13c635d6-e7e7-44b1-80ce-9ec9e4a7a0d0", "author": "Angel Yepez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9N-8_B98Gti0L_A3pSfXJjZhba_2eYb1IESLg6ZKRburIaQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-10-11T21:57:18.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5a3f4758-31ba-4bba-b580-516f59550067", "author": "Cuh Senor", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITUHWpOUvCKmxeyKn2ixlXjD6BUls0WhbRjG99ODOA12U0qg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-10-11T21:55:15.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0f4f63de-c297-4e71-b29e-794547791ba7", "author": "Zero Point", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-ZMhKBTrt3kziIudClVGh3ey7YM54mouUEMpdm37mIQFaTQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-10-11T21:55:00.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "94a82443-2209-41a6-91b6-3d94b989ec3a", "author": "Marisol Valle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvC23SIxOhc-TfXLHP48rvnyd0FG6MTQ_M3LZfpHWVMOe6xXaNGQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-10-05T18:28:03.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5e2351eb-58b6-4191-9fab-abb0356b588b", "author": "Khadijah Freeman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvNY8sQgEx31-rr8nWG4DyPO_4PjfRyGkVTxLPpovqIoPK1w=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is awesome and very helpful . Good warm spirit.", "date": "2024-10-01T15:51:09.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5a464eaa-6a27-491d-9576-b61a4a18cb4a", "author": "JOE ROSSI", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYWuoDrIFY4yfSz66RJB1UzXQ3lmiKlkmSjGTQ-1YGrxmkCMvtFQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Alex and Sandra are a great team", "date": "2024-09-28T15:33:41.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d1ee78c4-1014-4033-a373-434c97486a1e", "author": "Manuel Sandoval", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaH9HWYttbQpI9Zcl259W_rMp22mjDZ7arqSAGekJ3MGzEAEfU=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-27T16:42:04.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d23629f1-373f-4acd-94c9-a20eca0e61a8", "author": "Ecola Knox", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPf4g2Dyf3jDxb_GhUBGfTj3vu58E_2vpmEQt__rEylDevzEBv2Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-24T22:56:52.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c5be79cb-c5a8-4a7f-ba97-46cf14f32874", "author": "Jacky Dorado", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJT1umEYIZCs5syM42VnPc-J1AMZyzGnW0pxsIrFBxqjSlag=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-24T22:24:31.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "05cd025a-17f0-47a9-b00b-925b4df8744a", "author": "Michael Moriarty", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJOh4WSIbstpVCiiPmCzs5K96st9PuYutPk-_QE4Cyw2iIZd80Vw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is friendly and offers great communication.", "date": "2024-09-14T16:22:00.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3726a169-5523-4436-867d-722019a2f6ff", "author": "nathaniel BALLARD", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYS9s_sw8B8WJvmkrnEgj4PsrkzhBIdie5V7Ii1mzmAlsYZw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-13T21:23:23.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0a14eb86-a1c7-4924-a828-e1a437c998f9", "author": "Norma Patrone", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL84djH8KGhLb9cMDBhFYIDw__sZBIAs_ZOSXrUQQO7Xlh8Lw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was wonderful. If you ever need storage THIS IS THE PLACE TO GO!", "date": "2024-09-10T21:16:12.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "283b4023-14e9-4124-865f-985c077abcdd", "author": "Ricardo Cornejo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIri8cMdAETm-LZK1Y9qwoPRm-p6PT6akOvUp3_gqeOGAvPtA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-07T14:13:59.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "02ae1968-ebac-4a87-bee4-a7400915433a", "author": "Ricardo Duran", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4VEwiQ_epbtM73O28muIU9uCuav4ZTXBS8CVFcxtgR98IEQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-05T22:26:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6e855efc-0407-47e1-b300-effb42d52fc1", "author": "Sheila Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr3j6dwT19x3Xmo4idB12TKQ7YnXbPN8zSy4u4J-Y_S4e7Jw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is the best! Excellent customer service!", "date": "2024-08-31T18:56:40.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c4521d9d-c0bf-433d-8394-b453e613c7ca", "author": "Deion C", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbAH6DQwVjLcp7Z9r4sQs1BI3gwHuo4WNE9HYvbXEO4YzrqEub=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful staff", "date": "2024-08-31T17:29:13.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c6c743a5-bab0-4956-9b16-f4516ccca4ef", "author": "Tremel Meeky", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-DE64AoPcBxe2pBSlKxdL7k3cCAtRgrj0UKodYYMfIOLK970=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-31T17:28:31.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "31bf5e9d-ffcf-4e07-85c0-169b7daedb38", "author": "misael perez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmhlV1EIgqO7lp9blJ29JVOG37VL2HK7begVpVFNjS6rLVsA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-30T20:36:26.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8ea666c8-4d5a-441e-8849-ac659f62308f", "author": "Michael Otte", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICG8-8hYp2p4dfNrS1GEl8mLMhfj8OChwhiSPnMQr78hxItQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was awesome!", "date": "2024-08-30T15:10:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is awesome! Thank you for the kind words Michael!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "af684d7b-418f-46d2-bb66-9409e12452c7", "author": "Jesus Carrera", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKilmey-KkUekSdre8ivvIRjef4weNeABSSsT5Q01MAb_36kw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-24T21:22:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Jesus, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "a49590cd-19be-45bd-ac1e-5d996766ef9c", "author": "Jeevan Timsina", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvhzWmAfCjXe-jNbjcipmKI-nyROSmDNfTv-ID7OoyfOXHF30=s64-c-rp-mo-br100", "rating": 5, "text": "It's nice and helpful", "date": "2024-08-23T22:45:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Jeevan!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7604ed34-c36b-4c2f-95a8-0791f8100b87", "author": "Eddy Maldonado", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJB2P9CGG0nQVL7mkpy7EjCqa1d1E1RgGhgOihl5wADoMSEXQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-22T22:42:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Eddy, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "a81cc574-11cd-47aa-b02b-ac824063e920", "author": "Tsamba Chimene", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeEkn6jDgwnkHKWFfVDdYMqoMhbBLgQK4yhfGpCtYb__T2ng=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was awesome", "date": "2024-08-17T16:46:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is awesome! Thank you for the kind words Tsamba!!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "ca61b93f-e5f8-434f-b9aa-df73190361ac", "author": "Domitilo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpOyNKT5Ljgs1zpUG9bT8G18dx7_rqMHI0pGCe6e058iM8yfom=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-14T23:04:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "e7b2611c-9efd-4dc3-94fc-ae3ae0974520", "author": "Migrielys Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8B83cUW_bGBAGgoLDeRCWdw_QGA9nJqnyAq-ZYDHB6N8p7Q=s64-c-rp-mo-br100", "rating": 5, "text": "Scoot was such a great helper! So nice and such a wonderful consumer friendly service!", "date": "2024-08-14T22:47:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Migrielys, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "01c011a7-1c2e-4a04-86bb-1fbf78557c9e", "author": "Eric Nielsen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4COqcKTrDQ2Bjh_FeunoryQt1Ews-1LSbK-iTtr0bQPbabcQj=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-11T18:04:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Eric, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "fb16da3e-e0e9-4973-995d-362edf99fedc", "author": "Delia RodrĆ­guez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUu_iVx6xWzTaeTwi2NKa3N74W5W_Dl1I17-NacDWD03ZfSw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-07T16:23:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Delia, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "89a8842e-79d8-4bdb-986b-e98a1fe2ba92", "author": "Jose Chacon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDEhx3H-5_fLYrgk8Q0haGZoQ8EHMWK9FT8Fj9fWzZM5vKy3ur=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-02T22:14:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Jose, thank you so much for your high rating! We hope you have a great day!", "replyDate": "2022-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "c6fea2df-922e-47df-ada0-91f02bed1d75", "author": "Reyes Sosa", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQTqAZGcYDEZ270PH9eWDQQhUNXDRLeEkOfnB8o6uw6zbs=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-07-27T15:21:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "8a7bf4a2-50a1-4746-87a5-f4919cc3e496", "author": "N. Aguirre", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1HMU3aGnYuQ2rqVn1cw1AwEWM_UQrPWKF5qqXZOPY5DSRlg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Property manager is very pleasant and helpful\ndeff recommend", "date": "2024-07-25T16:06:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b7aac15a-7043-4ebd-8ca3-97905be1487c", "author": "Britney smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5vGmPGmdgV9EuHUCkEp2jFDlGZct9JZlACTP1nFsnOtskEA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very kind and extremely helpful. Definitely recommend to rent here !", "date": "2024-07-24T14:03:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Ruth, we are glad we could help! Thanks for the recommendation, and have an amazing day!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a1bae300-2e5e-4998-aada-f23a30abc951", "author": "A Cox", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4KjpwTxOhM6pQYh9yB8u4IZdms4xzxwWeFgBuCVeh-zyfdA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very helpful and friendly Thanks", "date": "2024-07-16T16:47:33.000Z", "verifiedTenant": false, "featured": false, "reply": "We are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-23T14:31:49.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1585b414-c6a0-4896-b4ce-88555fc5c0cd", "author": "Nash Caison", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSkDkuauMVirO547_It5OLVbD8WIEleInjAIAwgyK0uXOA3w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-07-10T19:39:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Nash, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "5f366f64-4c80-4ee0-ba5a-ea1d5e6be16f", "author": "Edward Salinas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4gXUkD3MQ3spBeyG2qZMNy2U2l0gW_o0XW6OCWSUQ1UngDQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-07-10T15:26:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Edward, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "0bd49150-c705-49f1-b6a1-85a3c847ec4e", "author": "paul smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQdN6_TO1bub8cfPOapKXS9gCHfYBWoPcU2PQU_oRl6xkecxa7Jg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-07-07T13:29:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Paul, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "ffc3e559-e9c6-4d39-87db-f41f242ec84a", "author": "Wanda Maldonado", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXahs-7aCQNhQ22bBatj8HKvxd7qiyDAO0SGPTPY_7KsfZwny8Z=s64-c-rp-mo-br100", "rating": 5, "text": "Scott, Was truly a trooper helping me with the paperwork process in such a short notice. Thank you for all your hard work. šŸ˜", "date": "2024-07-06T21:12:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Wanda, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [], "sentiment": "positive" }, { "id": "4e817134-a40d-44ba-b3d3-ac950f4f0720", "author": "Michelle Farinella", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSE3lcxdAVffUx-74Djn9BGAWBwSFSAXYHArym3P0I9_LTbw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very helpful and friendly! Great to work with!", "date": "2024-07-06T18:52:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words Michelle!", "replyDate": "2025-06-23T14:31:49.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "474b8741-64fe-4edd-bace-d832307802e5", "author": "Victor Crump", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK57zhNSEpuMzu-UyZJzazA_ms13hWuvvLGmlsS2u7NmEGxaA=s64-c-rp-mo-br100", "rating": 5, "text": "Omg Scott is amazing and made sure I had all the information and security needed to book my storage unit!!!! I would recommend metro to all my friends. Thank you Scott for your service and hospitality.", "date": "2024-07-05T18:46:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you for the kind words and the recommendation Victor, we really appreciate it!!", "replyDate": "2025-06-23T14:31:50.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "5429c1b8-e7ad-4a7b-8a53-8c62d9b572c5", "author": "Dayana Abundis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBIwxzaQtQLt_6TfHwKypKhyun838MXegkQ8DNIom92pfxk3MhWw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is a very kind person; he treated us very well. In just a few minutes, we were able to get what we needed. Thank you for the excellent service.", "date": "2024-07-05T17:04:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Dayana!", "replyDate": "2025-06-23T14:31:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "46bb68ac-5fe6-4166-806f-a079a84e70d4", "author": "Melvin Joseph", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvCXq46bkPkh9OswFj0wJbqcVqPIFD2JONDl_yvuTuRXfsJ7Y8=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very friendly in helping me book a storage unit and professional throughout the whole experience.", "date": "2024-07-02T22:06:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words Melvin!", "replyDate": "2025-06-23T14:31:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2987751a-15a1-4fa9-a889-3fecb1234e06", "author": "Diafionda", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYufGXSofc7pU06sYzgUlQum8TJoMeYqVfd59R7qdFvnaaA2R1=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you Scotty and Sandy", "date": "2024-06-29T16:12:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "c13f330e-09cf-4b82-a837-a37cbaba31a8", "author": "Aleksandar Stoimenov", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVU2NV22mLt85GMKphNQWHrWPY3GmTEiUIbMJUeBx6QZF8I-NfT=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you Scoot for great service.", "date": "2024-06-27T15:59:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Aleksandar!", "replyDate": "2025-06-23T14:31:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "cf3e0100-e59d-4be5-a586-7add9ffeef52", "author": "Janet Reyna", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcn28Fum2iKsWRnwXa4eqnj5EXPVwrEihSKXpTn6CBunF14w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-06-26T17:13:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Janet, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-06-23T14:31:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "b135339e-27ba-4ea3-afb6-2df04d31a1b9", "author": "jose galindo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLGGWUJVuuB1xg9Yn0vhuiRWmTG73s66LvkXYB6GpXa5OwvA=s64-c-rp-mo-br100", "rating": 5, "text": "Needed help with information on a couple different storage units and he was very patient and helpful in explaining. Good place to rent", "date": "2024-06-22T16:49:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Jose, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2025-06-23T14:31:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7acaaa5e-2588-4a9e-8a5e-53175831ea90", "author": "juliee vlogss", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVO3bbwPFfmO3KEfsE_D8Exa7tji5KxWrZF2EUz1s1PiPuiGLKc=s64-c-rp-mo-br100", "rating": 5, "text": "Went in, Scott was very helpful and the day was hot offered water. Very kind!", "date": "2024-06-22T16:47:36.000Z", "verifiedTenant": false, "featured": false, "reply": "We are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2025-06-23T14:31:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "83a08f2d-c7f1-4473-a29e-6057be5bfdb4", "author": "Nancy ā€œLaRubiaā€ Hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXBAOMtPaV8ac6PyrPC4JZy6yRKIpViJMSKV0GyOdCkwEYBd8SVw=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you so much Scott for your kindness helpfulness and overall courtesy.", "date": "2024-06-21T18:25:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Nancy, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3cc1cd05-2fee-4777-938a-217d977c48c0", "author": "Anthony Rivera", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKq0HaHVsGyAj1qtFc0ScgWVbr3NxhNQSE1E6UYy1qTu3MRpg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was really helpful with me showing me the units. Come rent here ask for him great customer service. Prices are the BEST", "date": "2024-06-18T20:03:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, thank you so much for the positive review! We hope you have a great day!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "1974be9c-2cfa-4ff3-843b-90fa5ee026c0", "author": "Maria D Rivera", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4CGf4GIePtWbQjRhlWU6T_Ywmbi6gwZuQcbEB2KissHVs5w=s64-c-rp-mo-br100", "rating": 5, "text": "Good place clean !! Very nice !!", "date": "2024-06-14T15:56:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Maria! We take pride in how clean we keep our facilities!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "9c8929d2-6841-43dc-9b5c-ddc3f9bb7ca4", "author": "Carlos Vlogs", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNJdfwJIY8QeAdxtSyiYJorb5TQAUwK4T0EPRNkQeGyE6C1F2y=s64-c-rp-mo-br100", "rating": 5, "text": "Fredo was great very helpful thanks for everything", "date": "2024-06-12T22:47:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Carlos, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d44feeee-5ad8-4fca-b806-02e43b67210e", "author": "Jon Beutler", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBNTNRxMXW2RueJOVSUIZYxPUZ9hyK1ZgtOQtA-tBIiwGHvA=s64-c-rp-mo-br100", "rating": 5, "text": "Fredo and Scott rock!", "date": "2024-06-12T20:51:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Fredo and Scott are great! Thank you Jon!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "8bc60573-9f6d-4a7c-8a07-17ac02019317", "author": "El Malibu", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9l_YxoPzkh_mHvFzQAI7dvY21VKZ_1ZuPHaGn5TYbvMkeK8M=s64-c-rp-mo-br100", "rating": 5, "text": "Great service. This guy Scott is very informative and one of the kindest people Iā€™ve met. Def recommending friend and family to come to him. Great prices too here at metro storage", "date": "2024-06-11T23:39:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words and the recommendation, we really appreciate it!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "e07605a2-86d1-4374-a8bc-3877bfe1f7b4", "author": "Jess Duran", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVTob9YNVr4yLvjznLF9zaHNjovvobk3aGoOLc-dzWeDlRK-9o7w=s64-c-rp-mo-br100", "rating": 5, "text": "Veery nice guy. Treated us like family with the outmost respect and love for his job. Recommending family and friends. Great prices at metro storage as well", "date": "2024-06-11T23:32:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review Jess, we really appreciate it!!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "f5891c16-75de-42ad-be3a-fe0bc1fe3c9f", "author": "Maylene Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJl1Q3ywAz6LwnMStj8pDEJ2huOjPu5SvON65feE5Q7Vsv2tA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was wonderful !!", "date": "2024-06-08T15:17:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words Maylene!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "4ec58d73-129c-4db1-a0c8-cedb5688786b", "author": "Maria Moreno", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7h31vvJfqWawTiQOBm2Vxrqj-DMB665lt5BbeCNZVL5W0xQ=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you Scott!!!", "date": "2024-05-31T16:11:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Maria!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "873fe286-c9ec-4d65-919f-2cd6b58db6da", "author": "Nancy McLean", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwaRICUct-6-jkVV9WsxXu-yVivxOCRMsb60H-i-vK0S_hdQ=s64-c-rp-mo-br100", "rating": 5, "text": "My Husband and I really appreciate the Manager Scott. He was so helpful and knowledgeable. He went out of his way to accommodate us. I would recommend Northlake Metro Self Storage.", "date": "2024-05-31T15:32:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Nancy, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "c34939e0-fb4c-4c73-83e3-defcc87bdcc4", "author": "Angelina Aguilar", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlevNwc7ZqE_K887ys0b8Jbs79MzfdFRP8wxL2rLdAMZTI-j95hg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-30T15:20:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Angelina, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:31:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "9f9a27a7-6d70-4d4d-b406-afbdb9501241", "author": "ByrĆ£Ć±", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVd_sRqkI_rcqTkUiK1LfzNr2sAt1RktvD_ZVbDAznel6ZpPY0S=s64-c-rp-mo-br100", "rating": 5, "text": "Great service", "date": "2024-05-30T15:19:32.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "cc0c81ba-1bee-4689-aa1e-42dd1faec88f", "author": "camila saldarriaga", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJzhKQ8EFWlWNwT2_3r_5PokgfDnKDWvW_dovnGQTjg1Ax7w=s64-c-rp-mo-br100", "rating": 5, "text": "Very good service", "date": "2024-05-30T15:19:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Camila!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "74e9f9a6-9f62-4a2d-8e8d-e7d84c1f9cd5", "author": "Jesse Guzman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIETPTiGCaUexpJz-kgk8YbHd78aLiqUJhOwoGFvp-Pz3p98GI=s64-c-rp-mo-br100", "rating": 5, "text": "Scott, thank you for amazing service. You were very quick to answer my questions! Glad to pick the right location!", "date": "2024-05-29T21:01:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you for the kind words Jesse! If you have any further questions, please don't hesitate to reach out!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "9f44be40-ee1a-4f2f-adeb-a0b4fe0af0de", "author": "miguel meza", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9Q2lYzIw24USY1eBnW2tHT9sVNjl-g7CKGQtRtx8yT3km9SQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-21T18:25:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Miguel, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "07b25862-e858-4859-af18-d750b7195a51", "author": "John Yates", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKUI9F4T9AUqQXCYAZXOigQBOcojcRDbyvHhpszXht78FJXA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-16T22:37:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi John, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "6a50c329-d920-4b27-a4c6-70af9fa8093a", "author": "Michele Spadavecchia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8YPbsOtabdMHrIU5Fm0e47NTZ2DeMd8DW6vVYnOJ_BttdJuI0=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Everyone has been super helpful though out my time renting a unit. Walking in was just as easy as walking out. 10 out of 10 for customer service!", "date": "2024-05-15T22:42:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "27405737-dacd-4213-9037-571386feddd9", "author": "Jackie Kamin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1RQ1h7wsK1adtmbYAQG8XFmCAlskWRWzFDWe-p9YRGXvs8Ew=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-09T18:15:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Jackie, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "f1c378be-d48c-4e99-bb44-011ab1f192f2", "author": "Andres Villarreal", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFklCT_dSan9tH4oC-wcR26lnOkPL61dSfpOBJOH-TX1qDWw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-03T20:31:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Andres, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "89896d2e-084d-4c10-9336-5ec259ebd740", "author": "Horacio Carrera", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4YWB1qurSVL2XWPGamEK5k-wOOpzD5Y9PuABzNzpN22K5fA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-04-30T22:18:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Horacio, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "2de0c7f9-d530-4e8c-b26c-227b84c6efab", "author": "Crystal Lopez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7Ht0EntUeOLQ8dQxP6NzFED8L4WODUz1LeF_DCkECMH3cEo53Dw=s64-c-rp-mo-br100", "rating": 5, "text": "Great service. Very helpful and super friendly. Made the process super easy.", "date": "2024-04-24T17:03:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Crystal, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "10a29656-996a-460e-ad6d-5ad5359e300c", "author": "Vanessa Afeke", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTk8wI0YFfuGoWV_xCUzly6nYwsJm5UfbZaKqD1QmHwRY08A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-04-24T16:03:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Vanessa, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "6afb4594-8381-4820-b4c4-ca03c0c7a6cd", "author": "ELSY R.", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFIagKucB_6hKFSTa2aS6l4xSKDF2TTD-gl0ti4R2-Ss3-RJE=s64-c-rp-mo-br100", "rating": 5, "text": "The services were amazing. The front desk gentleman is by far extremely friendly great customer service skill. I am truly gonna miss him", "date": "2024-04-20T21:49:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for letting us know how we did Elsy! We look forward to helping again in the future. Take care!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d951292d-dd88-477b-8e85-b1439f6ceed4", "author": "Elena Kettwig", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBzaBPBUBmGwML8rHqtd5dVD4GIE2KafSGpLmEvqQE7PYeyoI=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service from Scott! Thank you so much", "date": "2024-04-20T19:36:14.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you Elena!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "0a18b8d0-bf1c-473e-8bc2-874f85fd4d58", "author": "Tiffany Tran", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaTQqHgLWHXzCZHSs_YosxYZTMO21_ZB3lqdPrJ1rM_IzRA24=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-04-17T15:27:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Tiffany, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "498e5514-f0c1-4be1-a759-b44ed67f1736", "author": "Quita Sims", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy83HFAKMRtRD0NZkp3Iw6WZPZRmnb6zwkQ29jLYyESLTvWPNb=s64-c-rp-mo-br100", "rating": 5, "text": "Very good", "date": "2024-04-13T17:30:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Jequita!!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "4732f696-f84d-4f09-bc61-069e6e03b6ec", "author": "bishop morton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhV2T7xe5exIYege6-emVwQrFFg1Z34rUVLPU9YwHI33CQg6uM=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-04-10T19:11:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Bishop, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "25250379-df04-4793-bc6f-971340ca4ce8", "author": "Claudine Warner", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGgj4w7n2I-BNE2QblKdw84L14Z9K4_IdmPMqISXgIryO7qQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very hepful", "date": "2024-04-09T16:42:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Claudine, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "30c6b58a-f03e-4f69-80d6-953ea733acb6", "author": "Teresa", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU_f_u4xblcWqZapzrdtPlsP-q7COaulTbBBSKlAn8_0WRtQ=s64-c-rp-mo-br100", "rating": 5, "text": "Entire process was easy and fast. Thanks", "date": "2024-04-06T15:24:26.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you Teresa!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "a83725b1-d481-4316-92ee-5f6558ca5d68", "author": "Hugo Ramos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGjLc1-6x6SCEC_pl_ekJMkBpTblVp2tIKpKsKAulLJLZwiA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-04-04T17:42:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Hugo, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "d7eb3f30-4773-4181-afff-b178a2738f85", "author": "Dj Toxico Dj Toxico", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRAuYDl4eufeUWprc3Iu4L6Wb-sYjwChj9BXK_2UnmoPAXvo8RtA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-03-30T16:48:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "ac1fd09f-313c-4e2c-88d3-fc3c76e58642", "author": "joel preciado", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkOprcSv3AQmRfdEqyXLOM0xpROTjLvpmr7ix9FOWF7Q5m7w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-03-28T15:50:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Joel, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "faa0720e-4d64-42f6-8880-5df363441788", "author": "Arturo Sales", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEhamwqagq1kPHpf4InuqQBxdGPEohOD-fL9IbYVSRIzxUiZjoog=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-03-26T18:57:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Arturo, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "e02e494d-461b-43f8-b459-fe0a13292a2f", "author": "Mariano Aguirre", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgbirM1krfm3BcwL-58Pm7Coc2ZHTIKD9HBEe_xK-3Z7ow1A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great and clean location, SCOTT at (60 lake st n lake) was very professional and helpful thank you Scott!!", "date": "2024-03-26T12:35:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words Mariano! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "8f5cbd22-3e03-44ca-a5ba-aecc4c47faf7", "author": "Jon Keslinke", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyEfCUiErdxp361G0av4Vw-a3KgIJ72Ie0if65WrHD89VLug=s64-c-rp-mo-br100", "rating": 5, "text": "If you're looking for a self storage facility that feels like home, Metro Self Storage is the place to be, and it's all thanks to the incredible manager, Scott!\n\nFrom the moment you step foot into the facility, you're greeted with warmth and genuine care. Scott goes above and beyond to ensure that every customer feels not just like a client, but like a friend. His friendly demeanor and approachable nature make even the most stressful moving days a breeze.\n\nOne of the things that truly sets Metro Storage apart is Scott's dedication to building relationships with his customers. It's not uncommon to see familiar faces popping in just to say hello, share a quick chat, or even bring Scott a cup of coffee! This sense of community and camaraderie is something you won't find at any other storage facility.\n\nScott's passion for what he does shines through in every interaction. He's always ready with a smile, eager to assist with any questions or concerns you might have. Whether you're a first-time renter or a long-time customer, Scott treats everyone with the same level of respect and kindness.\n\nThe facility itself is impeccably maintained, clean, and secure. Knowing that Scott is overseeing everything gives you peace of mind that your belongings are in good hands. Plus, the rates are competitive, making it a no-brainer choice for all your storage needs.\n\nIf you're in the market for a self storage facility that feels like family, look no further than Metro Self Storage. And when you visit, be sure to say hello to Scottā€”you'll be greeted with a smile and a warm welcome every time. Trust me, you'll leave feeling like you've made a friend for life.", "date": "2024-03-24T14:20:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words and the wonderful review Jon, we truly appreciate it! Feel free to reach out to us if you need anything. Have a great day!!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "36d43c85-bc22-489d-ab13-b271f4e30a12", "author": "dubster 1", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1Daa_Wc1wlDHnlWX13XcTm4A6GB1hQSh39Z-IMK_ia6_YOg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-03-23T21:23:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "05bb1a1e-ccc9-4d52-9c6a-266d4e35954f", "author": "Greer Haseman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWK0KbGklz7j1T-v1J5uxCKC4ytAnx0ZsXtmnFT3jhBDzQJOkY=s64-c-rp-mo-br100", "rating": 5, "text": "Great forage and helpful office manager.", "date": "2024-03-23T19:15:44.000Z", "verifiedTenant": false, "featured": false, "reply": "We are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "87bd453a-5a9c-41cc-8789-8b99934aac1c", "author": "Eduardo Rodriguez (Waldo)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYAH8tMRQRcZFTzd3K_okayw-aGFMTl2wie90qZuyye1CH1EwT=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was excellent and friendly. 10/10", "date": "2024-03-20T18:14:59.000Z", "verifiedTenant": false, "featured": false, "reply": "10/10 for Scott! Thank you Eduardo!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "faaafde4-eead-4555-bd50-adb23ae6b0e8", "author": "Joe ā€œBig Daddyā€ Momma", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaz2Yo4Ebs1_a5OQBHJGmvEUEQPakzBUA1-AJS9K7mE-yMuXE=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice staff, cleanliness, accessible, very good storage place", "date": "2024-03-19T18:49:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words and the wonderful review, we really appreciate it!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "8c921d28-c5a6-4590-844a-8c8ad9edc360", "author": "Maria Flores", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgJDsv10eQ-DIbAhhsuIaeoulRLIAFY2-fX0sxINZRwvChZOd7=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome experience! Very smooth and easy process. Thank you!", "date": "2024-03-16T16:57:23.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you Maria!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "f556a657-5b5d-433c-8465-35d47d447628", "author": "Jorge Mateo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaNJGTb7yX5TCI2XIgryZLGTAiUlXa_IEI8laIuaf1XHRmBg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-03-15T19:28:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Jorge, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "a35b8578-6470-4202-93ad-edb369147536", "author": "Anna Pastrana", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjBI86B-MOVpI25eMbGve_sL36-A53NKjebcBjidUMvNfOQso=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was such a help. His customer service was beyond excellent, will always recommend this storage unit because of you Scott. Thank you again !!", "date": "2024-03-14T19:30:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is excellent! Thank you for the kind words and the recommendation Anna, we really appreciate it!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "deb3e970-fa6f-458b-ac4b-01c1ccec952a", "author": "Ivan Chavez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM43dEXTRxOmgJSYKhqw-SEb_HSh24EkXQaGuYm8PCwZTKRA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was great, answered all my questions and was very helpful", "date": "2024-03-14T15:47:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you Ivan! If you have any further questions, please don't hesitate to reach out!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8d1de0c8-f300-4fa9-aa0f-adfe93abd352", "author": "Leonel Vazquez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkDh33MR8eTjZV5QTqRdaJIM5DSKWgn65BQdI1iqxsaojOLQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-03-14T15:15:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Leonel, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "4eca39ae-3c84-4e7a-973e-8019c5f22e0e", "author": "Kenneth Thornton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItOBvL2wmlDf1kxbIa66d9OBMpaDS66zrRkMpKttuIHwCyhA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was great", "date": "2024-03-12T19:43:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words Kenneth!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "fd07e027-06dd-412c-9125-7127da716c28", "author": "a", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCZNY8Ia8Uzdpl2CUykHdRSCXPT26M33B4Jnb0_dHfHPRbJf4=s64-c-rp-mo-br100", "rating": 5, "text": "šŸ‘šŸ½", "date": "2024-03-11T21:58:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "5ce9fa73-1ffe-4fd8-9e69-446d89f107b5", "author": "arturo vidal", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4Co8c9btdsYZZrvh-PEQUDbJkqmlOChf3wedtNAuYwIEuEg=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing", "date": "2024-03-11T21:16:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Arturo!!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "2b901387-60ab-456e-8baa-ef216dc7445a", "author": "Zachary Demos", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUW_E0W6MtXofmpELNKvZ5KUUdAJVBSal4Z1lcHL7cEtQGbmaew=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was lovely. Helped we out with my site visit", "date": "2024-03-06T19:46:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words Zachary!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "1434c36e-92da-4287-aeaa-ebebafe5a188", "author": "Chanel Brown", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInGyeQiwKqR6D8IpzVuSrtWqoBPpfQ3wwIEjjqwTmC46p0rQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was amazing really help me a lot", "date": "2024-03-05T19:58:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you for the kind words Chanel!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "a3fae829-0224-4804-b790-635c1686f870", "author": "Jose Tristan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYVQhpvMueVI9Xwhh_mU_TmzYkju1F0htthzfG6Iozqoxrdw=s64-c-rp-mo-br100", "rating": 5, "text": "Sandra was helpful and provided excellent services at this Metro Self Storage location.", "date": "2024-03-04T21:10:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Jose, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e70349f1-c355-4085-a09a-56a014dae660", "author": "Paul Bratanch", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2MT9uVhMEU10-WAaO4kt4x2c3iujNMOpK7G4j3YcCrPzVUQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-03-04T19:20:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Paul, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:03.000Z", "tags": [], "sentiment": "positive" }, { "id": "69421712-bd2f-4c76-83f7-20325947b619", "author": "Angel Hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjuY8RTEhTQhDdLZYHwkQ3j_xGnLiQoThJrkLKJ8EQdicD=s64-c-rp-mo-br100", "rating": 5, "text": "Than you sAndy y scotty", "date": "2024-03-04T15:40:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Angel!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "88c8a9be-df1a-4a40-aa87-f9739ebc3aa2", "author": "Spanky Rivera", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZGkkhNvDTu18gSGSZTrafegE8nEKcBiEMoDoN9ySM-vHrdax9=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-02-29T23:45:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "e2377184-9715-4aa3-b244-27f511bd6ad6", "author": "Hermilo C Ramirez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkseh8Y7aohRmDZNOMMRaU399VuhSV24HGbh515w7Y_l4UWw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-02-27T19:43:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Hermilo, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "62912f63-ef1d-494b-a598-94fc69e61ece", "author": "Junior Guzman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTVBw_gTDJI7ePyqNjPIINlE11nNVLB-5H8eF5hVb3BxXvJA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-02-23T20:06:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Junior, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "60be1642-3030-4b63-b3e6-f65738e9126c", "author": "Chris Markgraf", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYkj9DoLoBcPuPQQ5jdpRHWTGEaUGaVO0JjrbVhB14EdLqvd4=s64-c-rp-mo-br100", "rating": 5, "text": "Site managers Harmony and Scott were terrific to work with!", "date": "2024-02-22T20:24:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Harmony and Scott are great! Thank you Chris!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3d24d31b-936a-4b31-b26f-7550538223bc", "author": "jon otto", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4X2RBXNaMtvj3vjZ6KFN4lDHwKkHToRGJsIqF1h1ROlIbrA=s64-c-rp-mo-br100", "rating": 5, "text": "Well kept property and management is easy to work with on storage auctions", "date": "2024-02-17T21:42:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Jon! We take pride in how clean we keep our facilities!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "d07d5a0b-47ca-4853-a1c7-a1edf5c65cf0", "author": "VJAMusic Board", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcGYC6nMx0Di4GrT5_4E5KQsW7R913dRW_mMwxzxBDB4TRHXg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-02-17T21:31:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "9356a790-e746-4d13-b905-2fd421fbb92c", "author": "Anne", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTjdO0CqyEjPpeXHqlB5v1PTKAlj9KWinWhRaUl7m8pE90vg=s64-c-rp-mo-br100", "rating": 5, "text": "Stopped in to view units, Scott was very professional and kind.", "date": "2024-02-17T15:12:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Anne, thank you so much for your positive comments about Metro Self Storage - Northlake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "88d3a444-022a-4b88-a2ec-fc1302e2f1d1", "author": "Randy Sutyla Jr", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4NbNqgCz9hIPpCaPzk87J6CPFZbQ3WLkKS2iR1QkKdMy6gJU=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-02-15T22:08:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Randy, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "b9727425-7480-4172-a4a3-85d5347dfaa3", "author": "Alexey Galkin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdrEVR-DMwmIV2kcRWZqcxdhpckX_MsQiTAVEh-X4ClzC1wA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Awesome service. Scott the best customer service!", "date": "2024-02-15T20:11:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is the best! Thank you Alexey!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "14d5d165-f538-413f-b289-c65f4d58c1e1", "author": "Dan Sues", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV3gSM_nQEcRlXtZDxCpHjNF6nVRZU2dH36vme7pillFbgYA=s64-c-rp-mo-br100", "rating": 5, "text": "Great place. Great service.", "date": "2024-02-15T19:59:32.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you Dan!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "c8416960-5615-4e14-b4c6-e1e059346893", "author": "Misha Bochar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7t_vuBtZK6NPpq3LSPcu5vulKqMJcxTZeV-6LB4pf1eP9CA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-02-15T18:55:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Misha, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "775f7e38-edc2-48ec-af81-9b4b270ff1e5", "author": "Sheila Richard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGejcRyMOaIqo2ofdYixb0WyrSL4sEaQXjtBEYqMjjnYlE0A=s64-c-rp-mo-br100", "rating": 5, "text": "I had a very efficient and friendly experience with my initial rental and I would happily recommend Scott and Metro Self Storage.", "date": "2024-02-13T20:08:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words and the recommendation Sheila, we really appreciate it!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "afc7a9b4-42dd-462f-9721-3e8e7241c154", "author": "Dorothy Mezyk", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJblzpbWlFNxijK20eSGuWkdywPbsD2vQTnO9Cq2W6yk_wJqA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was SUPER nice and helpful!", "date": "2024-02-10T22:56:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Dorothy, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a6e7da65-3947-469d-9b92-769619e7a4ad", "author": "Alex R", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJykWalK7mnPD1twDbD6Fy79BCNsQLexsJosDl1_wBp4p5ouA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was great...", "date": "2024-02-02T22:25:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Alex, we're happy you found our staff to be so supportive during your experience here at Metro Self Storage - Northlake. If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "978604bc-fb2e-4b94-ae9f-a0d4c70bab76", "author": "Stephanie Lopez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMsQblKJF28YaRJKfRZi31D4ekf4Puxhv3K8J1BR95UFkcPlSa=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2024-02-01T09:56:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Stephanie, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "2974625c-878d-4dbc-bf61-254e49b9ffbb", "author": "Ezahu Bautista", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwF4mpSj-iHvgjhHGLZaSLJcSLtgv0Rblt1UYLxX-mDFb_OhKn=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was the best!", "date": "2024-01-31T22:21:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is the best! Thank you for the kind words Ezahu!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "75186beb-f289-404f-8658-b1a1cb7afc92", "author": "Richard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXsdC4EDooAM-E0noi0Prran9FBmqyqs_4Z217IWSkxdk9jA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very polite and professional", "date": "2024-01-31T20:07:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you Richard!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f8d879bd-c208-4d0a-8db9-ba311500dde8", "author": "Benjamin Vanegas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeIY-RwXcuy04xXv8xkruGn17JOIEQjSi3wHaf1i-1qQ93ZSHy=s64-c-rp-mo-br100", "rating": 5, "text": "Great job Scotty y Sandy", "date": "2024-01-30T19:03:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Benjamin, we really appreciate it!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "29cd375b-b063-426d-a2da-c52d1ac2acfb", "author": "Dro Photograffi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX32ZBNRG93fCR4qqUfrZ_L1CG1jKVNvy774VdinWu0c0-WfMo=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-01-25T16:32:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:32:05.000Z", "tags": [], "sentiment": "positive" }, { "id": "9914e441-9fba-4603-a452-a9bfe2b6c583", "author": "Nicholas Hilla", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbvP1VNkhtsptx3ZLI7pM1h0OQQmmHUsjvLyoW_F5_14Lyiw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott has helpful and answered all of my questions", "date": "2024-01-19T16:56:21.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ea0f77f0-076f-4fce-89d2-39392554b987", "author": "kirk gardner", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXd3ZA6KATSB_ABFUDDXEJrRK_yDZ9EwG3spXiw7LhIDa68VIND=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-01-13T16:46:12.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3006006f-9472-4950-8030-dc28b6bf005d", "author": "Nilmari Donate", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMfdx-B0F0pZQk28moAWokwHiQBmFlTbKkPZecBBzRfN5c3Q=s64-c-rp-mo-br100", "rating": 5, "text": "It was a pleasure to work with Scott! Such a great personality. Hope we can do business for a long time!", "date": "2024-01-11T20:40:12.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3da5dcb0-36a4-478d-8b2e-335105e33d7c", "author": "Ramona Elias", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInUwb1NiZh0VgQNpP8zdxTDV8o7Du8Ug_kNc8PGA6yjCTjzw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is an amazing person always friendly and willing to help. I enjoy paying just to see him.", "date": "2024-01-11T17:16:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "062ee446-3c76-4134-ae89-a172ffb19964", "author": "OCEANNA MCCOY", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcu7A1UI8XVsrYVGodN871epKiWY6SZm0GmiK8JUVMKQdU303R=s64-c-rp-mo-br100", "rating": 5, "text": "SCOTT WAS AMAZING HE HELPED US PICK OUT THE PERFECT UNIT TO MATCH OUR NEEDS. FAST AND EFFICIENT.", "date": "2024-01-09T16:43:12.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "af478b10-7da4-41fe-98bf-a4d4a093c163", "author": "Jeremy Sampson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLl53MJxtSZvV5v1wY236MbYi2Qeqm7TZnnLd3PwjavXXQhGA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott great. Very helpful and understanding.", "date": "2024-01-06T16:21:52.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8d34dd14-942d-4c3b-bef3-5cf17aabbc80", "author": "Hector Corbala", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzu50OHE3ibJLf0Z2pD510GicDbvNySDmeEBUL5sESEqPU_A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-01-03T23:19:24.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f442129f-f5bb-4164-b0a9-51d6a94f2534", "author": "Nancy Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIChb1s75Mkhvk98IYM89ZHkfObAbYhhTELnUri4UZuTkmopQ=s64-c-rp-mo-br100", "rating": 5, "text": "We've had a storage unit there over 10 years. Every time we had a difficulty with our unit, the personnel always gave us excellent assistance. Once, there was a break in at the facility. Our lock was cut and some of our boxes were opened and contents were disarrayed. They called us to tell us what happened and that they had already put on a new more secure lock. More recently our lock was frozen due to our not visiting our unit for several years. We had excellent advice from Scott about a new lock. He had to call an expert to cut off the old lock. The new lock was installed. Scott was very helpful and kind to us about this whole thing! He called me when he noticed that I hadn't increased my monthly payment when there was an increase in the rental insurance.", "date": "2024-01-03T00:56:48.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "71adff49-d43d-499c-a5e6-2ab295dfcbd0", "author": "antonisha tubbs-alston", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-5T8kt8zq-Bd0fG0FgWjxYv4nNa-_2jHB20W3U6H_cp27PkE=s64-c-rp-mo-br100", "rating": 5, "text": "Scott and the Northlake Metro family have been absolutely wonderful to work with. They have been very helpful, patient and professional with me! I would highly recommend this location for your storage needs!!", "date": "2023-12-29T18:08:05.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ffb3c960-2b17-4d7e-a7fd-7c5ed7c2cb04", "author": "Kasey Egle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbMUgOkWIp7iz0wX8VYl4tgqZr0hZX9GV2LGRMQ6VJQReKNg=s64-c-rp-mo-br100", "rating": 5, "text": "Received wonderful customer service from Scott. Thank you so much!!", "date": "2023-12-27T20:25:10.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8ee75004-f85f-4f62-b123-5c4653a9fc8e", "author": "Judy Virador", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHbXuSC0Dq3eUCgYUWpITdlt7VyEXL98TnAfwOWYJ8eJ7ybNI=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was amazing and did an awesome job!!!", "date": "2023-12-26T17:08:31.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "46f980a0-d38d-4c18-9b63-91f1871bdc96", "author": "Michelle Campbell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpmWsxSyqwfZ0zwM7ehuLp2oy6ID3TXC3pvuh-Z1Kl32IPzYSd=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-12-23T21:43:22.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "083aa888-41b3-42fa-8121-d8d1084745af", "author": "armando _", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeziyUA38RgJoJvTUQzrTpcKPsnNxTMC0OygXllZT0n7EH134=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience Scott explained the process perfectly.", "date": "2023-12-23T19:46:42.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "fd34a6a3-b6f1-4130-9519-50af602e9fd7", "author": "Sharon Davis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKpAsvuLWso_49SNSsIrWWdQH1m4IKRNSjzU0shVXkD7g3Qg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was great. He helped to get me a new storage unit in no time at all. And no extra charges involved.", "date": "2023-12-20T23:30:35.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "21a3cf39-7a7e-436c-aba7-79a9dd505d4b", "author": "Maria Osiurak", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcqAUzIx33Z5flL_TlgCPVkKlsAc7yP_Bww3xBittMOcnkzw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-12-20T18:51:43.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1beb8ae0-b137-4552-a879-0fe157f6217c", "author": "Frankie Gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGFqEsEpXBW2F5OLgpw2Fn2usd16ttN-jL5qEap6-rQdzngQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-12-13T17:48:50.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "fe157603-3bf0-4f04-96b3-eb57c19a5ad4", "author": "Fernando De Oliveira", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHzEl10RDmd2qcAcI38_5MzwW8GLa0EUVXr9N7zu4h5f6z2XP9=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was VERY helpful and informative!", "date": "2023-12-12T17:12:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5c62b78f-037f-45b2-815e-173e51d0fb82", "author": "Amy Fernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlkJBXx5mgpsHZ6MQnfrXx5FuU0_y0fc46QMX1-E7WnvoTjQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very helpful.", "date": "2023-12-01T17:36:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "21c93698-6273-4bce-b064-67e5dc3d4776", "author": "Terry Haseman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPp_cDwkHdqD31Oo6Zu1w3V6hhNNGiN0_soc2O-xazLd21hQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-11-28T17:26:20.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2c6e780e-84b0-4fef-8e92-8cf032480363", "author": "thomas wagner", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5gYnF_kd2xtKx7wSh2bFB3QqkK7UqGwx0ULEqtlRAGSn3-rbW=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-11-25T18:45:24.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "292d0e82-2cd3-475a-82f1-35a1925b9616", "author": "Silvia Tabares", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVSVJ50HrIEsTiQhkMRIZybdJmEQc5Bx_xJ7-00Ftmm-aXRePQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very kind", "date": "2023-11-24T18:29:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c1aea02b-7baa-43db-91a9-c249c14eb000", "author": "Lorena Cordova", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsgKThOCd_D5Xq6odjfMH__ZPOVdV8-vS8Spzh8-7r3O8ZRA=s64-c-rp-mo-br100", "rating": 5, "text": "I moved back to Chicago recently and I used to have a storage last month, Scott was always nice and helpful, he always gave me the best offers too if I have to pay again another storage service I would definitely come here again, Thank you Scott!", "date": "2023-11-22T20:14:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "255c1620-9023-4bce-a3dc-8086e4ee5e70", "author": "khalid moe", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqE5bLt1yaf6TNL8eqwHEJ8hiR9YxiJsWPKQg83DLbextyVQ=s64-c-rp-mo-br100", "rating": 5, "text": "thanks Harmony", "date": "2023-11-22T18:18:22.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ae0f48e0-faea-450d-a141-54fa883ced5a", "author": "Marilu F", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgfGgjA49D8Hi_uWpDSOLP88LsAYzQyhu83BZFGypLj3JnxjRi8A=s64-c-rp-mo-br100", "rating": 5, "text": "Angie and Scott were very helpful!", "date": "2023-11-20T17:03:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "30b3df66-4f43-4d14-9c7f-a105c079be37", "author": "Jose Mendez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgN6QJlz-UIhb37SK5WfAtGgI3oSarDF0lVkb7H7sFcVSjz6m9=s64-c-rp-mo-br100", "rating": 5, "text": "Customer service was nice , very helpful !!", "date": "2023-11-15T23:52:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a0c12699-b1e9-42db-84f3-f31ff4a5049c", "author": "Nikas Dj", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYY-4Nzw6XJFrQrHt7znyesmJoesPB4mQfS8Kriji94FoI3cg=s64-c-rp-mo-br100", "rating": 5, "text": "Miss Angeles provides very good service.", "date": "2023-11-15T23:38:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "896b1833-a02b-4690-8c27-5789dfcf8a66", "author": "Rigobert Cacique", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUexu_hEEe_tFfVv1gXGA5uOwLkqORuwaLJ9qPikftx3iY5sZ4g=s64-c-rp-mo-br100", "rating": 5, "text": "Very recommended, nice people", "date": "2023-11-15T21:48:19.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a5e51035-5f8c-4b04-87a6-209181eb8dc6", "author": "Gabriel Vergara", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9H6Bvuq99zcRGq4yMoTyUGQIY_-MlITVupLAvniWsXrZDE5Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The location itself makes for an easy get in, get out in any vehicle. Never had an issue with opening the gate to access the storage, and it felt extremely secured knowing the gate covered the entire property! Overall, a great spot to keep any storage at. Also, major shoutout to Scott as heā€™s the one who assisted me with getting the remainder items of my brother in law who has passed away. Thank you again!", "date": "2023-11-11T15:19:26.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "4719e5f8-62d9-411d-ac76-ff1001738569", "author": "Ashley Shine", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZwWxdbCow_8Mcr9LExvyrHoNvb8KHHYdyLRnVtoPlXETg_Q=s64-c-rp-mo-br100", "rating": 5, "text": "Great service and prices", "date": "2023-11-10T00:05:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "4b7c8cc5-1c36-4ab2-94e8-8da8a165dd80", "author": "Ryan Gates", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQwIaP0_ErBxGsEkyrEc1UJc9tvUNrV5OLE8ddfq5GEA8QwQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is a great representative of Metro Self Storage.", "date": "2023-10-31T17:16:58.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e5d6f01a-a1a9-4bee-b761-3d123cb245ad", "author": "mia tzin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMzsEXwAAHQQjHubnnUpj0wmHOgOpClxDA51jphKidy4LDbw=s64-c-rp-mo-br100", "rating": 5, "text": "Fast and friendly service. Would recommend.", "date": "2023-10-29T17:31:26.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8fbdc43e-325a-4cba-9e05-be71029a43b3", "author": "Erika Galvan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvlfsUErAJ3SAtDzXPyczAaVUq7XGNzN_rbvlOTcR1bmyH3M3q=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was awesome and very helpful!!! Thanks so much!!", "date": "2023-10-27T16:11:10.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "727dce01-0e09-43cd-be2c-fc4cc7a5124a", "author": "Carlos Solis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSEEcC0UdJ5YfU_lgBGc5Ec3I-2ABidfmp3RQSAFXMboqcgSzv=s64-c-rp-mo-br100", "rating": 5, "text": "Definitely a 10/10", "date": "2023-10-23T22:43:33.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "03986fb1-c336-415e-b5a9-0cf71c4bed82", "author": "Kristin Partee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxJneN_mM9D4abntHyoqjiStaVk1JHSwzbtSz7QIuuvzTwdtS7=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is the ABSOLUTE BEST!!! His customer service should be bottled and handed out at your corporate office. He made renting hassle-free and a joy", "date": "2023-10-20T23:01:18.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "992e5fff-a66b-4aa3-9756-adb1cc999e0a", "author": "laura perez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIu9h63HiPmMMw6utqrcjMeBqzCAgXYybHnzi3395IbH3TXKg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is super friendly, loved his great attitude.\nHe walked us through everything we needed and made sure we understood everything.", "date": "2023-10-18T21:52:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "03225176-b1dc-4403-9a73-0845ae1059db", "author": "Sure ISaidIt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvqM51JEzy1K1ah9PYiBg_Pc58RvVRpPHblhpRpb_s8kLLk0RA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is an extraordinary manager and really helped make our moving transition so much less stressful. Would 100% recommend Metro Self Storage. Straightforward and care!\nCome to this location!", "date": "2023-10-18T17:30:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "809f50d3-a774-4b68-b136-20674d6043b0", "author": "Erwin Cruzpe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtp7FowZrp0effYIMLQIAq9z-c_BWS62F30b3r8ntGSq4M6OH7Ag=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I stopped by the store to purchase a lock and Scott is super helpful.\n\nUpdate: grabbed a couple of mattress covers and Angie is very helpful and super nice.", "date": "2023-10-17T17:16:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "50f97e43-c822-47f9-b277-5efec1bd5769", "author": "Jon Monarrez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4ZGq-BUR-5QBED-zd_d0n-NfteciepzaqFvF6FWyvaN4eMg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-10-14T21:21:48.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1a6812f8-f1d8-4dee-8ff1-271ca69fff0e", "author": "Giselle Sanchez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZu8S0ykjB3K-15Yt7Vl5iPH9lwIzhsBjHZ4Y-ll9IB06z4Q=s64-c-rp-mo-br100", "rating": 5, "text": "Very good customer service", "date": "2023-10-12T22:57:45.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "47ffa315-7626-4015-82d5-45521da898c4", "author": "Francisco Sanchez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa1tosPBCTw8KF_p_eKN7bNw7vsdsdmP_hjugBdQz4jFtyNw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-10-12T22:57:29.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "05ba189c-7fec-4b6a-b0aa-02ff0f38ccc9", "author": "Diana Sanchez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWWi81sTlLtRLNgkrMeRJfqw8FQmSEpO5r0rXNUed7lxoGZA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-10-12T22:57:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Diana, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "5116f441-3e9e-401f-99cf-fe50c4f7badf", "author": "Mansoor Zakaria", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXltb_CBzP7_3AXNimX6EBN1xmdIhjv5jlz1azD0lmtBuBasF2n=s64-c-rp-mo-br100", "rating": 4, "text": "Scott - the manager is very professional, customer oriented and helpful. The storage facility is fine - thoā€™ because it is outdoor it costs less but does collect dust -so important to cover oneā€™s items.", "date": "2023-10-12T18:31:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Mansoor, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "b86d0a1e-7cac-48ea-ac9a-43844c47fec9", "author": "Jordan Jones", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4Z_F6YGd3S6t1561JTsRvuxd_bvswVot_Yd8MN-o2260hhg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was an amazing person and helped us tremendously!", "date": "2023-10-12T18:08:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you Jordan, we really appreciate it!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "13045ab0-e1f1-4c52-a893-9789c4fb1564", "author": "J C", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIPgRW9IjBowFQLTdN_Qm-Xq07BuV_1cV3-y5nt6_IVh_qsA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very friendly and helpful!", "date": "2023-09-23T19:17:36.000Z", "verifiedTenant": false, "featured": false, "reply": "J C, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4adc8d14-6d12-4fb2-9b9e-27539829d7e0", "author": "Leticia Arres", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2BfXHzAJOB8fXb4D99ctioi4vrROfxlRspIBFi3YcV2DEvg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-09-23T17:28:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Leticia, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "3efa433c-232a-4ce7-9860-6f8d16dce516", "author": "ETSRAD XAVIER", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiyXNSvdLCktcsr8nC5LGzE6InUz8AR5HZTvo01c3FNIIv7w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-09-22T21:18:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Xavier, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "7328e071-278e-4338-b270-665df9a449bb", "author": "Jemeine Randle El", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1ewQwpNv8cRcwZyRjy6pv04yrhE3Vd67Fi1FeC3-a67nV43wh=s64-c-rp-mo-br100", "rating": 5, "text": "My father recently passed away, and Scott was a huge help with me getting his things from the storage. He was very polite, and flexible with what i was trying to do. He even offered me alternatives to getting the things released to me. I really appreciate his patience and understanding, seeing as though this was such a trying time for me and my family. Thanks Scott!", "date": "2023-09-15T15:54:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Jemeine, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "f5a21072-856c-4aaf-88ea-059fec8c3b5c", "author": "Caleb JimĆ©nez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsrn-dfy2I3B-yRCFm_hB8sG2aUPfKj9ZfiozJmTi90mEi2wAu=s64-c-rp-mo-br100", "rating": 5, "text": "Nice storage and pretty clean and the manager of the place is a good person", "date": "2023-09-14T22:42:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Caleb, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a great day!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "e693a7ca-5e90-4956-8768-98c553abedc9", "author": "august 27 2020", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWbmmNStKF27Rb7XyQ8drfREdws2CMdLfm5o54NW-iHpn5gsIL=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful", "date": "2023-09-14T22:42:00.000Z", "verifiedTenant": false, "featured": false, "reply": "We are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b3ae9a2e-b5c3-4f9a-9349-6a20a40db3be", "author": "Cynthia Juarez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXP4fQ8P19Ai3mZJo_c47RziG7H0JO1t3KighdSJ45gR_MoVNmfCA=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service!", "date": "2023-09-07T22:25:15.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you Cynthia!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "aa77173d-1069-409a-9cd6-b00531552326", "author": "Jen Villafuerte", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlu6J0oy1rUnM5M2NtFNpA23OxXKSh8BDCbqKTVeXKJZ_AB4xUgQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Highly recommend! So easy to reserve and communicate with staff. Nice and clean place, no hassle to get in or out! They even have brand new locks and keys for you, if needed!! Ask for Scott!! Great guy!!", "date": "2023-09-07T19:19:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words and the wonderful review Jen, we really appreciate it!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "4861e205-dea2-4414-baaf-9d7a6e4d4620", "author": "Vanessa McCullor", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcv15RvteDlX8ZmCRjE0K0CZBW10yBjVd79ffUNSVtj_QXx5TL=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is the best phenomenal staff,agent,and deserves bonus points for excellent service.", "date": "2023-09-02T20:42:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is the best! Thank you for the kind words Vanessa, we really appreciate it!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9c3d8021-5301-4267-beb4-89d1b5c38dc0", "author": "William Cruz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiO-qnwlzN_3zt2kb8OxV4lNc0yN1efwAjUZtZKF8FSB2Sd4_qRw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-08-26T18:06:02.000Z", "verifiedTenant": false, "featured": false, "reply": "William, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "a78ba723-4f15-46c1-9271-fa09debcfaa6", "author": "Alan Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWF1wDYV2MxIS9_QzE1SKvIuBcF8iUOITjHBvBHeJg5em6YbQz8uw=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome place, Scott is amazing and was very informative. Place looks up to hood and I feel confident leaving my belonging here in storage.\nThanks scott", "date": "2023-08-23T20:35:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you for the kind words and thank you for storing with us Alan, we really appreciate it!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "e057669b-eb7a-4289-ac7c-9417014d5a87", "author": "Dahae Lee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoXK1kteEkYwInByByt4Gau9O3URUjVdG6Y2PeP6MgiV2XWw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was super nice and helpful with checking in! We had some weird logistics with our reservation and he did everything to accommodate us.", "date": "2023-08-17T19:35:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you Dahae!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0cc64bed-05a7-4704-87c8-69c7e350c961", "author": "Kai Shin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt3lqufHDuKctcC1TbYxPMP0nnNchvTjopAvdX6NckcI1n_Omy=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very helpful!", "date": "2023-08-17T17:58:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Kai, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7ad1a84b-049e-4ae8-a204-8ba5eb587b90", "author": "Delvin Portillo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5_0U35ixFbI7OfDzCO8W9uoyTrVGdqXyT2fEVxRmpKl2vFA=s64-c-rp-mo-br100", "rating": 5, "text": "Easy access facility great location and management is always helpful and friendly.", "date": "2023-08-15T20:04:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Delvin, thank you for the high star rating! We hope you have a great day!", "replyDate": "2022-06-23T14:33:16.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "1b41eea3-e863-4002-92c5-0cb76fe3c19d", "author": "Eduardo Salgado", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFaRdkYoQ0MIRT_nGjlyIxMWKTtQCRRykmxr5aR4fi-dm1SQ=s64-c-rp-mo-br100", "rating": 5, "text": "Angie was great! Very helpful!", "date": "2023-08-01T20:29:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Angie is great! Thank you Eduardo!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "41886094-f5d5-4a62-9122-86c9f7675291", "author": "robert ruggs", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqJp5o3Y-KtQyncFIk1yKSkTeim6hllCo6laZCo8YFeEjgYdki9A=s64-c-rp-mo-br100", "rating": 5, "text": "Scott and Angie are the best and if you are thinking about getting a storage , drop that 0 and come to northlake metro storage", "date": "2023-08-01T15:54:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott and Angie are the best! Thank you Robert!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "56324775-967e-4c51-86c9-a33e18a18e95", "author": "cafe hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeMaCAEUhiKZw5bBtLpMGaT8MXL_K3Prc9XQj9Ipyf5ob3Mg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Angie", "date": "2023-07-31T20:56:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-23T14:33:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "62d0c536-3eab-4fa5-9ea0-774b32ec0ad1", "author": "Jaylin Mack", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIstgXQhutSMKrx5rXmrc_OUpZoCgmDsFBiTtTqvswkaR1bPg=s64-c-rp-mo-br100", "rating": 5, "text": "Angie at the Metro Self Storage in Northlake was really helpful and patient with us. The storage was also cheaper and more spacious than previous storage units weā€™ve had.", "date": "2023-07-31T20:53:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "367ba2a2-855e-465d-b033-e19a74e6bd73", "author": "Ibeth Ramos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMWDXNvuELzPyPzcicW-cSbK6vUzM1YaTtKICZFiiwF6fFog=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly staff and clean units", "date": "2023-07-29T21:08:53.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "b43fdb93-d9e3-4212-ad2c-0183c39fae25", "author": "Jackie Rivera", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXX0hlRW2lQ9IwzyuorbeD-TdxaypugEBpS7KR2CPZAZpUTOvw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott helped us out super well in finding a unit. Very nice!", "date": "2023-07-26T18:08:02.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "13961719-452b-4dfc-a4b9-3abab8a100a5", "author": "Adrian Zuniga", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDKwefoF53kI9C569TZFo0JbwehUvc-9LGca-i96iihcqi3w=s64-c-rp-mo-br100", "rating": 5, "text": "Scott did a good job helping us out", "date": "2023-07-21T22:27:45.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e5aee182-aa51-4160-a2d7-524e286c5281", "author": "Judge Fish", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeFTHsZeRpp8oQYXf5AFYeqh0A__CR1iPD6U5DMjwjrKrywfY=s64-c-rp-mo-br100", "rating": 5, "text": "Scott helped me to quickly get a new unit without any issues, would recommend.", "date": "2023-07-21T21:35:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6f3db729-2447-4470-a75c-1a2bda6ad7e2", "author": "Rick Ness", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKk3LyjgajGDQZTkLF26c5-J1LsnzMMk6c4VdIUIIOgWvonOQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly and easy to work with on short notice", "date": "2023-07-20T21:46:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "78c8b994-ff5c-4dd2-843f-6ac13e4e6c05", "author": "Alexander McLean", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsHZwwKjuMYvayjUMXz2t9Cq3mPk4GZMcfDYajeayZw9Nozg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-07-20T19:54:00.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3e9a2d88-2943-46ba-b02d-e8e23358c207", "author": "Steve Pulver", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9mT3h8gzhdyorIbc4ZNtXEZWekpGJDl4eoBKSxappmyXLVw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-07-20T19:53:13.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a639834b-0693-45d6-826a-cc2235ea261a", "author": "Yesenia Macias", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8HW7d_ckBLhwv9Ia8Inlk4dMby3x8K3ru2g7i5Rhf2jo9lg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was so great! He was attentive, informative, so friendly and handled everything efficiently. He called ahead of time to make sure he was going to be available when I came to reserve. He explained everything throughly. Great attitude! Recommend! Very clean", "date": "2023-07-15T15:42:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "2321a55f-66ce-4de3-a883-860fafdf7aa1", "author": "Fatty Ku", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOZ9ZajH53C6t7v-AdA8B24UYCF8hiAb49tEP6Yj61iGjlQvAf=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience Scott really helped me out great worker", "date": "2023-07-14T17:12:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e936c703-e533-4370-9bb8-cf1716d97fb5", "author": "Andres Hogg", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiE7lfn7I4yCfscJ1N8oJNxjZXJilZLyLJtLEdwOm7yr6rnQ=s64-c-rp-mo-br100", "rating": 5, "text": "What an amazing experience with Scott.", "date": "2023-07-08T17:09:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d40f2813-6fd9-4241-b4ca-77aab27d6634", "author": "Julian Brooks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJve6U5AiPOxBfvVXa8Y86w26H_R0pz5MUQI4t8dOb3xhWjvw=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing manager! Was very helpful with inspection of property! Lovely person to converse with.", "date": "2023-07-06T19:56:43.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0abc41a1-be47-4669-a7db-13ebb14dd81b", "author": "Alexander Shaw", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7-UXOBDs4yfTqmFtLhC82xvERv0H1wGYsTYGx6bq4_V1pMvWn=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-07-06T19:56:35.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8717627c-2d73-41ac-8b3a-75c27b2c99a9", "author": "Michelle Salinas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwMuUWn-BlDQG_3PbWI_Wvr9pwmgQkiO-Ij9ij59gkL5Kuqlk=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-30T19:39:09.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f9c5026d-a069-449a-903e-4eef9b242c1b", "author": "Table 4 Two", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFw1HTKmd0TfVh2cCOn3Y3MhbRnEzhEQu3SZETqrxWXu71=s64-c-rp-mo-br100", "rating": 5, "text": "What an amazing experience with Scott. He was so wonderful to work with. He made the whole experience fast and simple. Super simple and certainly recommend this location. I am so glad I found this location and worked with them. I have never rented a storage unit as simple and as fast as this. Certainly highly recommend.", "date": "2023-06-28T17:26:16.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8f4f4239-3414-452e-90ae-a17f48947765", "author": "LaVar Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1x9_S0jtOAqGD8w43v6dyl5KIjG5y7i9Mg0zaF4sQJuhlwA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-23T23:08:22.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "21640db7-02b2-4230-b23e-537bf3928f9e", "author": "Marina Suing", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaRI4d9J6hBQG8e80PWQbNBdGA4UlLgzsEb1eEaExMBjCscg=s64-c-rp-mo-br100", "rating": 5, "text": "Simple and easy process to rent a unit to store a car. 24/7 access to the car. Reasonable rent plus 50% off first monthā€™s rent. The facility looks well kept and has secure gates that require entry codes. Very courteous, friendly, helpful and professional personnel.", "date": "2023-06-23T20:34:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "d04bb8f9-a213-462b-8418-775ced544841", "author": "Mike Arredondo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBbmi-qH7Q5bSUZyjqo7gZ_YvWdVllNCmpwnOnnwZybP15bj92=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly and helpful staff!", "date": "2023-06-22T22:23:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3b09c358-494e-48c0-be7a-8be25fc04004", "author": "Ruth Valles", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViHZ6kTOXAWs4tpnczNtEcyTwF6WlcFoeZAOszfiJAcuXwTwcc=s64-c-rp-mo-br100", "rating": 5, "text": "Angie was the sweetest and so helpful!! Definitely recommend!!", "date": "2023-06-21T22:21:42.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3f6083c8-b035-4b5d-b595-4c426a03d643", "author": "Ben Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJudQNyjh6hWFhl0q7DV99w3yp_aIOyOedBMN38Jhxe5OMSCw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott thank you so muchšŸ’ÆšŸ’ÆšŸ’Æ thank you for helping me out", "date": "2023-06-10T19:30:27.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "86ef5e11-914b-4964-a382-3101dda03682", "author": "Daniel Chavez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKG97eHDEDJPJUIWMyclFD4z5NxDt5KDfv7BL9OFQ09LIvHww=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-08T21:42:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Daniel, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "f5f1b1a5-2032-44e7-91aa-e1ab5bb08d7b", "author": "Dave Ottens", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWLbVITWcPHKza6dAp6tOjz67GT2n_EdAlyshYOJNIuJHzq7w=s64-c-rp-mo-br100", "rating": 5, "text": "Good experience with inexperienced trailer owners. Helpful with paperwork and resources!", "date": "2023-06-07T18:48:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Dave, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "157209de-bfe9-407f-b6bd-07dcfdb58bc7", "author": "Jose Cortes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJprHHzmBYBCiS58wNgEHbcQ-CrFWyu6V3Obb9BooEoV1oDIg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-03T17:21:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jose, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "cdc2fec5-e0fa-4827-8ac4-7672d6708a75", "author": "Lazaro Diaz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdLyn3hdddO9P3TdGWky5s_8mszKt4OlN9nzlkIReLoaJFnw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-02T14:52:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Lazaro, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "7983eefa-011c-4318-8f8d-fcce082b6a98", "author": "Sandie Bennett", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1ecjINcyWh7uBbcM91jpkAH-bHYvteYDMTNZ9FEllY5C9mjzs=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-05-31T21:47:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Sandie, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "5c3f39d9-f1c8-4b76-b817-cad2adc912b9", "author": "Wayne Bell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIflPyA6ZaZoA5cvmKvpZcq6m94eGpbgwzE1FG9iFkM-vXfOQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very helpful! Great facility.", "date": "2023-05-31T19:18:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Wayne, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "25ed3542-71d6-437e-88c4-58062e74e439", "author": "Eulogio Villalpando", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwqDF4ZP3YCsIge98SlCSjgSsSf7ArerUNnKLaJzqn8hQXbA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-26T22:28:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Eulogio, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "91b279f7-3bca-4f4e-898b-452ec2ec1ede", "author": "Melvin C", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPDp5ztODGalnv9k-NyNZha-1D1tC2bFt78RfZ6GOZyFUXeA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott and Angie helped us out and gave us an amazing experience!", "date": "2023-05-18T22:20:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Melvin, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great weekend!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "438ecc96-2b22-4bb6-bb72-f7fd70e900d5", "author": "Carlos Cepeda", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKedh4jAC6xp2eQnWqV30jYCnTt3yY_GmSoSRzFBJQyaQL_RvY=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-18T16:31:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Carlos, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "7390fb8d-68c5-484d-92ac-03275e274302", "author": "Richard Porter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUFeNOSNuX0a2_inPulv-bHBzZnIkSorI3RMJ5RybBNuYX0A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-12T17:10:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Richard, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "3d80d840-91e4-4d08-94d0-3e2fe8fcdaff", "author": "christian vasquez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvELqWyC3cWg_SudFUQPTuZ2zBMOOSlrqYhlu2ndhQikCgbV5QHQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott and Angie were the BEST!!! Super friendly and very professional! What a pleasure!", "date": "2023-05-11T17:52:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott and Angie are the best! Thank you for the kind words Christian!!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "71947695-17db-4afb-b596-8ac11c94c6fa", "author": "Guadalupe Ramos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLS79pEsntuQ5c9Kw5iL8PIxKo_5afvB41xXzyvrv380VEXEA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-06T15:46:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Guadalupe, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "bd30a628-f09a-4543-a49a-b3017d796fce", "author": "Mayra Cornejo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-6BVy5mX9z3_bMOdxuK_t9osoWhiOFLiRZBFyO4lbBAGDNQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great place and friendly environment specially with the help with Scott he gave us more info on units of what we needed than what we actually need.", "date": "2023-04-29T18:16:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Mayra, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d72281b1-cab9-4608-a8bc-479cc0ba287c", "author": "Martin Fries", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyrI72ZhkRJ0EAJGsDdDkRVNtkvvwZqqfenQPvXrqX93Io5Q=s64-c-rp-mo-br100", "rating": 5, "text": "Great service thanks for the directions", "date": "2023-04-29T15:32:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Martin, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "caa5d879-e629-403f-8eb9-11b21fa54d20", "author": "Alexander Vazquez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQNYcmSq2edXHtQwDgep6cd8ONvdLOxRXzR6hGGRMurQcqdg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott. Was very helpful and highly recommend to everyone!!", "date": "2023-04-20T21:28:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Alexander, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "92d4bb11-952f-4110-ae25-384a8ed2b130", "author": "Ernestoquijas Quijas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9UsP8F8IExANb7C3oP7d2mhMJqBbYhn22jL9uaLrPxI3PZw=s64-c-rp-mo-br100", "rating": 5, "text": "scott is very helpfull", "date": "2023-04-17T18:24:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Ernestoquijas, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "85fa0f07-d2e0-447e-8751-6589c859b709", "author": "Violeta Ocampo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTn7fFQCq8vEMn_USRwsbjfYaLXGOzfTgUSk3acmrTt2jdMw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-04-13T18:23:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Violeta, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "0899cabb-d213-4905-9c7a-a566fa6529a9", "author": "Matt Szczypta (AlphaBox)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-oEaOEQa_O5zb5_QzLO2rgy4xLmowrPC6WhkQMQ9st-sV7ZI=s64-c-rp-mo-br100", "rating": 5, "text": "Started renting a unit today at Metro thanks to Scott who was very kind and helpful. Good prices and great service. Highly recommend renting here", "date": "2023-04-10T16:17:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Matt, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "4a6f0dcd-b6d3-4abf-9a88-034f289bdaff", "author": "Jimmy Vital", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKULB2hptWHPdNtYZJZ24mTAWQYwU2YF0BggSJ5fpSQx2sRLg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-04-05T20:05:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Jimmy, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "53818f9b-5603-4363-b496-664949e0f428", "author": "Jarneil Montgomery", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbjbTpY6tca9h6hGNbSOnVtksvAbsjGXp3AcszMB_cKivmEU1vFQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very helpful and made me feel at ease for a 1st time renter.", "date": "2023-03-31T18:03:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for storing with us Jarneil, we really appreciate it! Please let us know if there is anything else we can do for you; we are more than happy to help!", "replyDate": "2023-06-23T14:34:14.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "d5ab9ef2-6861-41d7-af37-7d09b9bcbf03", "author": "Ralonda Wright", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiFmqyB_asreiE1pYFkLzjXCs4yDs9E4rdJ7p70kuo75pPEm6Wcg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-30T17:08:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Ralonda, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "679151ef-c680-4144-ad2c-3899ef19c870", "author": "Sandra Tedford", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxXJ-_ak8MyKryElebjBTVruCw8o440NE-7vMycvT4CHgIyfg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott did an excellent job showing me around the facility.", "date": "2023-03-30T16:55:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is excellent! Thank you Sandra! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "bcb298bb-c347-40f2-b485-e978807cc62b", "author": "Krystal HernĆ”ndez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3HMDcscblYetidQ-WAQqLat8xXiuXhf4Ji_m6okhhrQBxYg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is the best, he is always very helpful and has a positive attitude.", "date": "2023-03-28T21:22:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is the best! Thank you Krystal! If you're ever in need of more help, please let us know!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b411fb8f-f5d9-4605-9060-398e0112bc5d", "author": "Piter Sabat", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUR-DL2NhhGIdn0MRwAgKER-gul9YLYARvDeCQx9WNCcOUtO7fN=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-03-24T19:15:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Piter, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "ed359a11-f185-4a31-a621-15f0448ced78", "author": "samantha hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbmorXJWxXpz1y7t4Bkrft5wjYSylLl56MGHa-QaJTMGnf0a9w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-24T14:47:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Samantha, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "023dab4c-ff3c-40b3-8718-6b1aa9286f87", "author": "David Maren", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7myqJGk7osjz0DNJXBH5I2tZUSnSvwoNfRcSjXtYqpoxKZw=s64-c-rp-mo-br100", "rating": 5, "text": "Five stars for Metro Self Storage-Northlake. Why? Prompt and courteous service. Easy access with full security. Clean rental units. Competitive rental rates. User friendly hours. Always able to communicate with office online or via phone. Easy account management online.", "date": "2023-03-23T22:18:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5 stars David and thank you for the wonderful review, we truly appreciate it! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "9cd231e1-46bb-44ae-b7b3-5dc63ecb428d", "author": "BRADLEY'S FIREWORKS", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHsnQTRy57tvS3I5P21-UafQzT-gHw3mG23__P5OFt2b3h2Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-23T19:31:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "ac52ccf5-65c3-402d-a346-f283c802eedd", "author": "jose Santiago", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHdfBVU0HnnbChZuuUPXApZJPkcbynoGIgOAwPyfH_NwxIM_M=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-23T19:24:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Jose, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "aaf5a2ed-5034-4ce6-bcc7-d1ba88f10eb2", "author": "Tiffany Villalba", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnh8xSU8-_yDlYwjdGz-t_jxlkfY7DpoHb7f49Yr9yVdZ2_g=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was super helpful! Thanks Scott!", "date": "2023-03-22T21:16:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Tiffany, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e54d9554-55c6-4ceb-ab94-4c9c069477bf", "author": "G l Brown", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEKU7suPUQaFPPDzF0uZ2RWnvWF2SHwhaJo6YA-iAilvU7GA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Personable staff, clean and neat facility", "date": "2023-03-22T20:02:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you! We take pride in how clean we keep our facilities!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "e47ddc8e-7e96-495a-a23f-062e29f6905d", "author": "Snon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzcM5vOUf1LQEN_YTh8upCB48K2G41RQbSqwqqebQz51f9QIM=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is very helpful and friendly and the space is GREAT!!!", "date": "2023-03-21T20:03:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Ahmed, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "46082d98-7228-417b-9b62-5caaa96417fb", "author": "Darren Kincade", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsmsA66iNq42BrT4_urOxEdxwfdvC96-H6yPiO4FQ54ri6jg=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly, professional, and very helpful.", "date": "2023-03-18T17:49:40.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you Darren! Please don't hesitate to reach out if there's anything additional we can do for you!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f048a05f-ebe6-440d-a230-087eca01d12e", "author": "Malek Assad", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDnxrlFx_R-dkA6ZwYnmkn0A6SP1bYZtW1SVBIfxlOXlpg4A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-17T19:51:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Malek, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "1a4bade9-9f1a-4672-a6a5-5fd4bc5daa9f", "author": "hector ortiz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4ffvrbDzL8o03WbsLqhASH8gLLuL825CHkKJ9Pwu3LHmI7Q=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was super helpful", "date": "2023-03-11T20:10:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Hector, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d71ae004-d8cc-4658-bd19-81474f1b922c", "author": "Sharese wilbourn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_lMYuj5TpxBT8N9olIdeZUpeB2lDKS23TQwPLEjFQb7iBrfZ3YA=s64-c-rp-mo-br100", "rating": 5, "text": "Kathy is the best person ever.She help you and very patient with me\nThank you Kathy for everything", "date": "2023-03-11T18:18:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Sharese, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage!", "replyDate": "2021-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "cac42694-0fee-4474-a18c-f3c96a81a9c4", "author": "Mayra_Mayra", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_3u6V3tIgFxK231MLmSl0l5_E1rUqBDYcpmiXqp09Z-UDszjLbA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-03-09T20:34:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Mayra, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "72e8612b-0c06-4e76-81bf-677f7285759e", "author": "Luis Marron", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1MElPAIfnRiXqSA_C0Cz9JpOKMMRplkQaUzEK02xKhSEEQQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-09T19:32:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Luis, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "b653164b-c7a3-41f6-9c8b-b0e11ede76b4", "author": "Enrique Lozano", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjBaBIC7MfTlY5SME5sdNyKKBsclmfACh5lD5yeWOuVYNydhjJ0w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-09T19:02:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Enrique, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "5e7607aa-8fc1-4ccd-ba69-cde25e4250cd", "author": "David Saries", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3LGE2-y8N8IT-RHDIXVeA7O_ogKg5UnbUFaTYCeZvxvh6XIYA=s64-c-rp-mo-br100", "rating": 5, "text": "Great service", "date": "2023-03-08T17:49:39.000Z", "verifiedTenant": false, "featured": false, "reply": "David, thank you so much for the positive review! We hope you have a great day!", "replyDate": "2023-06-23T14:34:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "01105a1b-312f-485a-a537-4b9a416a8695", "author": "Carnell Hall", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa8hyl-kZ4zOqp7DXPDwCkb0VmJ6yznNSfIWswdl6kiEdmfw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Attention to details and clean properties within!!! Scott seems to have it together!!!", "date": "2023-03-02T23:01:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Carnell Hall, thank you for the high star rating!", "replyDate": "2021-06-23T14:34:21.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "94d7c185-5ba6-4c85-ab93-aa69e0db8127", "author": "Filip Vuletic", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQ0UMBp4IlHIQOEyUnhR7SMeomlQ1Ocb4XmLW-19NvWPzcg8QB=s64-c-rp-mo-br100", "rating": 5, "text": "Scott is the best", "date": "2023-02-28T18:13:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is the best! Thank you Filip!!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "5dd9b88c-0f36-4279-9203-04422bf24b4d", "author": "slobodan Jovanovic", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQE8FKnePzQMrK8j0GRtzzYKXWWKyLQN_Q_MGmVS87TJ8mYA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was great!", "date": "2023-02-28T18:12:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is great! Thank you for the kind words Slobodan!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "64364995-96f1-4bc5-9728-df46aa62ff9b", "author": "Karol Portillo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIv9Wj-fZFCZSd8x1j0lQ4Swo3KPrWtQJFJpiYo0edYgiz9GQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-02-24T17:20:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Karol, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "bdca5814-bfe6-4089-9a92-fe651dfd51e9", "author": "Jose Rangel", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxRhPbqxFNH4vDdfSvSK4-jZCfNHZJWWaLPp-QM7pfEU44Y8E=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "the best storages in the area the manager has a good attitude and is very friendly in the service thanks metro sefl storage", "date": "2023-02-17T16:27:51.000Z", "verifiedTenant": false, "featured": false, "reply": "The best! Thank you so much Jose,we really appreciate it!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d9a069e6-b6c8-4d09-a69c-9f0a5e903096", "author": "Jenifer Valencia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV62FS6SRL7_4WMAgzKduz-2inZA3Zn2fTRII4m2u8wFNi78ac=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-02-16T21:00:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Jenifer, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "8dddc8a4-c92d-4d90-87e9-b83d2e8a766c", "author": "melissa nunez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjqjv0Ng8lb3yrj-ABT5XbBU3RbN5GM1pHCDbYOC6PrrqbBA=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was AMAZING. So helpful with all the questions we had.", "date": "2023-02-14T23:27:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you for the kind words Melissa! If you have any further questions, please don't hesitate to reach out!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "32e34c9b-93bc-4da4-81bd-619ef2bca540", "author": "Alfredo Presa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW20N_i2z0oB9O8AnGtNt8Mxed2FNvKYlXCAKC3sTvTej-H2m-0=s64-c-rp-mo-br100", "rating": 5, "text": "Scott and mike were really helpful. I rented two units from them. Amazing people", "date": "2023-02-14T16:01:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for renting multiple units with us Alfredo, we really appreciate it! Scott and Mike are amazing!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7e338034-fe29-487b-8465-ac78fc37cf7c", "author": "Joksan De La Pena", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFhLMIdpbmeAgXebTTZ-ES6Gim6CLgwHXS_k-iPnfhWyQktL0z=s64-c-rp-mo-br100", "rating": 5, "text": "I was looking for a good and safety storage nearby because we just moved to Chicago and my mom told me to go and see this one , everything went pretty good , Scott one of the guys who works there was really helpful and friendly.", "date": "2023-02-09T16:15:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Joksan, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "344dc745-c111-41ec-b823-a7c92daf190d", "author": "Susana Soto", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXs3ttezCUxARtwbpy9oJQgAVQrP-1tG9gPSJM5rhcdYu91NbtwKA=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service. The services is amazing. So professional the storages always with very good supervision.\nThe customer service is great.\nI recommend Metro Self Storage.", "date": "2023-02-08T19:09:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Susana, thank you so much for the positive review! We hope you have a great day!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "41c4ed03-2a27-4cc2-964e-ed2a25a99a8d", "author": "William Wiley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvq1Z4gpxwUZrk7tUUpWqwOF0hRNDwwj-wnc_BpaQ2sZ952w=s64-c-rp-mo-br100", "rating": 5, "text": "I looked at two units with Scott. He was extremely helpful and patient while I took some measurements. If you're looking for storage I would recommend using them", "date": "2023-02-07T18:06:56.000Z", "verifiedTenant": false, "featured": false, "reply": "William, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0bc71238-d691-4a28-a5b3-f9ed2ee1501b", "author": "Lillian Marquez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1fzilgq2-H9eKDot7i5Tao3Tz_8-hXsinMuVXM43hh4MZAAQ=s64-c-rp-mo-br100", "rating": 5, "text": "SCOTT is amazing ! Give him a raise ! He was so helpful and friendly I wouldnā€™t mind spending my money here as long as he is here ! He is my favorite ā¤ļø", "date": "2023-01-31T23:14:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Scott is amazing! Thank you for the kind words Brittany! If you're ever in need of more help, please let us know!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5091553b-ef39-415f-b2c5-43a60cba84a4", "author": "Erik Moreno", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULTy1fu9cDiVe99-Y2HYeyJQajlJVsg9TDVmMMTph1fmirPd5-=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service", "date": "2023-01-31T18:28:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Erik, thank you so much for the positive review! We hope you have a great day!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "3966d5c2-c805-4402-9aec-dd08fb7b77bf", "author": "Delivery Driver Stayfull DEF", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLuoLjgr5CowzBXLyYqDtO1DhXgwABKK31PmtQ5j_W0WqhK67kyw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Mike was a huge help getting me situated with my parking, place is clean well lit and secure.", "date": "2023-01-28T00:25:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Michal, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive" }, { "id": "812d4af3-9358-40d1-846b-e17db67c824a", "author": "Adrian Magana", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfqJMoVk9U1o1VPJ5Q1EG0hVMK_KQtQBDXLQjW_NjyQU-Tbw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was helpful with renting out a storage unit", "date": "2023-01-15T18:31:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Adrian, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3de0b5a3-8e0c-4a45-a555-d138a14fd0f3", "author": "Maurice Wyche", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3SBDWrvBwha4CgrBY7setNlsfrpHpl-j8pzCoUUXCxeG9_w=s64-c-rp-mo-br100", "rating": 4, "text": "Great Service Kind And Friendly", "date": "2023-01-07T21:00:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Maurice, thank you so much for the positive review! We hope you have a great day!", "replyDate": "2022-06-23T14:34:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0d86a0a3-c648-4d8e-863e-64dda9606f1e", "author": "Amera Muhammad", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIg-ysvjSIXlt3YXyJApebvL0jbvU2VOtZ9TxDa1tQy3gzf0w=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service. Love your worker energy. Thanks Michael.", "date": "2022-12-31T18:31:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Amera, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "44173d33-13e2-48ba-90f8-3246c7c777c9", "author": "shay brooks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeysno3ATfRdCCTm7VVxmruiYfyRC73akaTalsT9WRweHssw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I went in today to view a rental unit for my vehicle and Scott was very helpful answered all questions and got me my rental unit very quickly THANKS SCOTT!", "date": "2022-12-03T18:06:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for storing with us Shay! If you have any further questions, please don't hesitate to reach out!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eebaca4d-34c4-4dfe-b30f-1ac28fef98f3", "author": "Jonathan Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWWAM3YjwccY7Bsf_JXkJ9g7-B2Hi45tpU7Wu2J0VAz4_-sMqy=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-11-22T19:03:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Jonathan, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "13a84c2e-b227-4f36-a6fa-c0ac70963519", "author": "Luis Soberal", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJISID9uUD6y3RP49dLRM1y9nW-I7xOFMKFpgCYdKOeZp2tqFes=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-11-16T22:15:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Luis, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "3ae034b6-9197-46a7-95c4-582bb469f922", "author": "Arthur Riesterer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIKDSJp2I8TSuHkVNEDMHGm5VOnydAF48J54KdSQC9AWkRvA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-11-06T21:11:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Arthur, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-23T14:34:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "855f2b40-39cc-4682-81cc-f4ecd0a7b14f", "author": "pescando con juanito Cano", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_ekw_3eswWUMFVrzy7VT1Wo_gdmLwvixHQykE4mEeUg2RN_-cMQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-10-31T18:53:26.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a0f19c51-eff2-4a6e-9acd-47341f7cc735", "author": "Nick Frasch", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLePaURWEyRGsk0I_8bA93JQaj4wqUf7HVXf7Lwdi9JY_K7rOc=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-10-29T16:17:18.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2f318150-0a78-4a61-bf11-7c25ce8e6c51", "author": "Karen Larson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWg4adwKdQzVk3NRZpFOIideo0P-DZbn-eIT4s-oRcx1oQIU8ZDQ=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was very helpful", "date": "2022-10-27T18:49:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "014271ae-ab32-44ed-ab78-4cfbbd9ba6f1", "author": "Jacalyn Zander", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEi6UldWjr8neHRtHHKd8Ve8ojBBZxXGAtiQe3xg0qiA5XCg=s64-c-rp-mo-br100", "rating": 5, "text": "I had a great experience walking in and being welcomed by Scott who was very helpful and nice! He helped us very quickly and got us exactly what we needed!", "date": "2022-10-24T21:28:20.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7d780969-3f78-4692-a014-85807622cfdf", "author": "Jose Sanchez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKYPlSAe-XfvjleUbkERa93Wv5Z6MEEzL9utazIzGj_nyr0Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-10-24T21:02:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "047c4e56-7d0e-41d9-82c1-2692d5efe21d", "author": "Tanisha Blanch", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOL8NuQkUH_0x2SY6En1uFtu-xbgwrlMbR8hhD7hlT9QdhZw=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you Scott for your help!", "date": "2022-10-23T19:31:41.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "350dc9f0-c590-4cc5-b50e-7cd527a0bc91", "author": "Cynthia Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGPbJAFRq8-VciXRPdr9F1dnT4YI1IU1J3kDODJ0c60RRr=s64-c-rp-mo-br100", "rating": 5, "text": "Great place Michael Hunter is the best he explain everything very clearly thank you.", "date": "2022-09-30T23:26:06.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "12834258-c506-4eb3-91bb-de0284853806", "author": "eddogg96", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_i11L9S7vp0ddJVEr0XgiGATsU2ND-bkHNYVdGMyHkF83a8E=s64-c-rp-mo-br100", "rating": 5, "text": "Scott has very good customer service and well knowledgeable, very attentive.", "date": "2022-09-26T17:27:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "797a3f77-f9d1-48c4-895e-51a203c8aea8", "author": "Paul Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3WmxIyigcxc_pSIu5eKxopcSV4PO3dLh4nwhdrXF3hkrl5A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-09-20T22:34:53.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "740c668e-e229-427f-be61-792339bc227f", "author": "Francisco Mendez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ-loUluUPk9NqIUie3L5SiVADiyozENRP7194upF2-UGBmxItMA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-09-20T21:34:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2ffdf3b4-109b-41a4-8fba-86873c65647e", "author": "tracey lister", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUrdLLCYgGreotsWA6__pVbOboLmGAzJzhEBCjqjxMYsRJSg=s64-c-rp-mo-br100", "rating": 5, "text": "Saia driver making a 1st time delivery, Scott was A Trooper and helpful extra hand.\nThanks again Scott", "date": "2022-09-19T15:26:29.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e3091285-ff55-4307-8c00-edf95e6ebe38", "author": "Peggie Finn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdYcqgi1XIOVLDbB0HVzJ3lrNi1efv2osmhulMPr2pekYTWSXw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was helpful, very professional and AMAZING!! Truly appreciated his assistance and expertise. Thank you, thank you.....thank you!!!", "date": "2022-09-18T19:12:56.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "73ad9c96-f854-4054-af35-bc880c3157ac", "author": "Jacqueline Gallegos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCunaefpvpD_x5XyfaGYlhjZT4Xkbz4-H3bZPMBMXUKtcJjg=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was awsome helping me and able to accommodate me on what u was looking for. I will recommend it to anyone thank you", "date": "2022-09-15T17:25:29.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2ce1b388-ed5b-4f77-84a8-fa32698d0706", "author": "Noelia Moran", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-OjzwIFX5BewgkoKK-OkK6cBMbJCm0eZq_PGbQWKkhpU41o5Z=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-08-31T21:37:41.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "bcca3e42-3680-4320-b280-1a1dfce3bd12", "author": "Octavia Towns", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIHbLHuD_ZBhl9IrMViDl8R2Vswl4OcJaRySlkn0FLA6y4Ew=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-08-29T21:34:22.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e7990fb1-2b30-44e7-a61f-d64057246166", "author": "Joel Ortiz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdduFZJaXxqhv-tcn4DPzWKpIF-aYZEppaXgZcK_zfj2NJ8w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-08-28T20:31:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9b234e21-fe42-4f03-bc3f-d264aa5fc325", "author": "Joshua Ocampo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9bryJ-KI78R1fu_b5n6Apn5EGujrPNevLlYGr_8K3Eno6hg=s64-c-rp-mo-br100", "rating": 5, "text": "Everything went smoother than expected.\nScott and Mike were great help!", "date": "2022-08-23T22:26:23.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "dd309261-7a10-4533-a732-df442f1f8e0e", "author": "Judy Chuck", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWz1-1sU9cnQ-g0qakIYCUEqFMKJUPK01ilDeHzp7jMbam2928hKQ=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you so much to Scott he was a great help showing us around different size storage units. And he was really good at helping us picking the right one and gave us a great deal..thanks again Scott.", "date": "2022-08-21T17:45:44.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "cdef6296-7fa6-494a-9cc1-2b2115e09068", "author": "melky moran", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDDwNS2vunU67XTiX7Hjzzbu6x1L1L5hIio5s0v5oSH-CkPrk-NA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-08-21T16:02:27.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "67bdc784-21c0-4b4b-84f3-555fcff5ea04", "author": "alexis frajuada", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5HK6XiPWpTvxBp3okP98ERZDe9iURkSJtisa2Psxl2WUb3g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-08-17T19:49:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "31147dd7-120d-4fb9-b493-b8dda42a67ab", "author": "Blanca Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6aBrb2xe5VOBBqYbQ8y_qjYR0dHCU7bfHWXgf-jmZsYeubg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-08-16T17:27:08.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "524514b8-8c95-47f4-9af8-54df1691ca48", "author": "Luis Hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxNsSBfiY2_BwOlJEWzP3xzDEeVdGjwNxDz5fOL9BLIn2cNg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-08-16T16:54:59.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6b99568a-6021-430d-83e5-332b4892298a", "author": "Rich Carbello", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGmsniErmbrE4UBUz41QzBC4nBaX9ThrYOnvSes5bLVI6SUPU=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome place and service", "date": "2022-08-15T20:08:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8819a4c6-045f-4aaf-a1f9-cd14e65e58c0", "author": "Martha Guzman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7dCIyShQ9FgoDpjMCQ9HliHGADfbPvtW-qe2RyPBToMID8aVzsA=s64-c-rp-mo-br100", "rating": 5, "text": "this is the best place i have found to store my things, come see michael and scott, they will assist you with kindness and help you find a good place at a very good price šŸ˜Š", "date": "2022-08-09T19:30:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "9ec5d911-eaa8-4de1-b768-86523fe6e373", "author": "Joanna Hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwJLE_-5VCAZRBxh-S0h4ydiWOU6D-l1yvTQ_3-ovs-T8Ed7Xo=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-08-01T22:14:41.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "63011cfd-8198-43ec-bc77-fbf8cd63477f", "author": "Jaylin Stone", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZuxb0HyP9bQPUDn2Uw9qsK-Y9X_bQTKF7NO3M0iCS4c44uw=s64-c-rp-mo-br100", "rating": 5, "text": "Scott was great with service", "date": "2022-07-31T19:07:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6759debf-9a8b-4f12-95e4-9ad0d6041092", "author": "aniya collins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5aYkRoX7SCW_E7fMMzZ2LnnDxcfSqpGkJKv9GP1fCYjvshw=s64-c-rp-mo-br100", "rating": 5, "text": "This location is great Scott did a amazing job assisting me. I rate his 5", "date": "2022-07-31T19:06:35.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "5d1a4583-55e4-48d2-9439-81b70d792b9a", "author": "Janet Zlataric", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvxZaRR9GlpT2Zi2MTN0Waq5YB0Jy3TWJtYl4kcia9tW7HPg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-07-31T18:19:44.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1ac12ef7-4b23-45be-a381-a5f54963b2f4", "author": "Maria The Romans", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSSITEl3pG47rrwR378T8oa3YF52Cxg-vND-bruayLl5R0fOk=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-07-26T18:36:34.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "07570b09-ba69-416c-8d0e-b889144613e0", "author": "Richard Meeks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHsZ0Blt7DJlhcSjezj-FlhfgKjT4F8vIDgh4ZVS4CM5xt_g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-07-16T20:56:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e52ff452-3d2c-4469-83c4-d645c6b8a3d9", "author": "Jose Monroy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTZJcmlXoB13qjZhVB6bycpQ5Ru_idKvY7316j1GdAIC1HwGw=s64-c-rp-mo-br100", "rating": 5, "text": "Mike is friendly and professional. Provided my family and I great customer service. Thank you all for your continuous support, hard work, and services!!!", "date": "2022-07-16T14:12:10.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d5d4bbc7-ad42-4900-8ff0-eb96b05dc56a", "author": "Veronica Morales", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlnRNF9OUMFqusjHApIkjkkPxdgi_ySiOxxw8v_LPtfDk6Sno=s64-c-rp-mo-br100", "rating": 5, "text": "The service is good, and the costumer service really nice his name is Scott,", "date": "2022-07-06T21:48:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "8b0770e5-f031-4d61-85fb-82c2c903e7b2", "author": "D J", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX09VFJg6lRPmiRqOhAPjrBiR-_ZaWomNQXQ6Sv9s6jCJmEO1vb=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Scott and Mike were very accommodating!\nI was able to see and rent the unit under 10 min.\nGreat customer service, highly recommend this location!", "date": "2022-06-29T17:11:40.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a8f1f25b-bbe7-41bb-b4a9-6f478b8742eb", "author": "brandon pruitt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVz9Sv6s073MCPVBq5wdaigkvvk-vEDinxiLZRreB6vxf1mD10=s64-c-rp-mo-br100", "rating": 5, "text": "I give Metro self storage A 5 STAR because Scott was a amazing sales person he was very clear and fun he even offered water he had probably the best customer service I have ever had I hope he get a raise for working so hard", "date": "2022-06-27T22:09:35.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c62237ff-3cef-40fb-90b2-5571c279f248", "author": "Erwin Cruzpe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6nmjCebQ0vD-JlGIMLoZdVvtpYKHPOdTPiNgHdUEXqneILug9=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-06-21T15:04:36.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "51d8dfdd-d944-48ef-b192-7b102b7901f9", "author": "Franky Ruiz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgPvDHD7UPZx5C14RM8PC2tjCVScwbt_58t-uJpXyn8WRFm_aL=s64-c-rp-mo-br100", "rating": 5, "text": "Thanks sandy", "date": "2022-05-28T19:38:36.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d19f3d12-45ca-4e6f-a403-d9afa46a879c", "author": "Samuel Larios", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKt8FTcF9ceVFrv3QmqIHU_yi2wW2gk0MPn0UZ9GfY2htMR-w=s64-c-rp-mo-br100", "rating": 5, "text": "Spoke to the manager. Very knowledgeable. This is the first storage unit ive had and its been a good experience. Highly recommeded!", "date": "2022-05-18T20:51:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1e298828-0b26-456f-ac66-63a37baebd30", "author": "Ashanti Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcQJOu8OXTIsYt50WmcTGad-VrTcFXWgXpcjat8wLJrgXGdD1a=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-05-18T18:43:40.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "77336976-b223-4317-b63d-eccb86947ad4", "author": "Rafael Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5IbJ2a6qUgOQ3isJVexxLrGqrcKkeojUnkiAm_bw4z9Borg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-05-18T17:11:45.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3b53597e-decc-4d89-9651-a40303b1f95a", "author": "Yazmeene Dawson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLD8sDm_COm-fJLmr1u9Df5uKpNyo8o97dFB6kZN98Ud0Rw4g=s64-c-rp-mo-br100", "rating": 5, "text": "The customer service is spectacular. Micheal went above and beyond to assist me. I recommend doing business here!", "date": "2022-05-18T15:12:31.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5885b361-c0b3-4cb2-8bfa-f64aa8e4b1bb", "author": "Angel Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyuUWtV0W_RgLnRHFiPbTz3aPzzgB-q1ZjaPClxMzzH3qMGevL=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing service from Michael", "date": "2022-05-12T23:00:19.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "af80fc08-dbc3-42a4-9baf-874e9b3e2310", "author": "Jesse Uruchima", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWq7XWZehbcd7AAjGVPj3LkxPiVWtFiyEknEa7z8kWOm8mQQ0ZI=s64-c-rp-mo-br100", "rating": 5, "text": "Mike great guy good customer service", "date": "2022-04-29T20:06:02.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0bc61591-fa27-4ea4-b978-be2ebdb133c6", "author": "Gee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtKCvONjrfcVp7_j5pXs8MdbDqzDMH6sKsep5Nact3hIz3wwumVA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "After being discussed with other storage facilities I can honestly say this is the best customer service I've had in a while. Michael was very knowledgeable, fast, and friendly at what he do. Thank you again and again.", "date": "2022-04-29T19:31:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a3ec1c4a-b2ac-4644-b745-c1d142d84ad8", "author": "Shadowmar Hunter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeA7s4ubrdJ56zvDjnlsbmNe-ETdduvfKqyZha9zS7xYOfXNJd=s64-c-rp-mo-br100", "rating": 5, "text": "Michael Hunter is the best He answered all of my questions and made me feel comfortable. I will recommend him to others. Iā€™m happy I came here for my storage. I will Attend here again.", "date": "2022-04-29T18:40:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "1300673e-ce27-42c9-bdda-c29c968ece2f", "author": "Christian Embrey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX4ENilLO4_AfRGQmHkhJWaHTlwlhnhID1W0KQWxcYWyQYkw=s64-c-rp-mo-br100", "rating": 5, "text": "I was looking forward into putting my things into storage. And I was driving past metro storage. So I called and M.Hunter answered the phone and he made everything clear and he walked me thru and heā€™s sounds very professional.", "date": "2022-04-29T18:19:20.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "095494b3-500e-4c88-b4a4-df53c4868490", "author": "Kentay Hunter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2lAc33ROC_t7mUmqAhYbUJLg_qNYjO8wcoYyzifP1l9wZFQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-04-29T18:17:02.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "da9780a6-8b9f-4f00-9ac9-c5b0a94d8722", "author": "Wendie Day", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV_VooV7iJY3oS3abG_soZjHVcqXDmEjhv0vB-LtCsILBh7zDv8A=s64-c-rp-mo-br100", "rating": 5, "text": "I love the customer service, thanks Michael", "date": "2022-04-29T18:16:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e344f86e-5664-400c-9f4e-00e3124ff135", "author": "David Fragoso", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpfZtWWG2Q8-OBHspZ3gB162WWtLVz8NdZ4f6MhKZqoU2rvq9o=s64-c-rp-mo-br100", "rating": 5, "text": "Mike him is the man can help you and explain everything about the storage for sure", "date": "2022-04-26T22:43:05.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "13e9411a-c2ad-4e62-9ffd-149af27a90f3", "author": "Deloris Powers", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUZ6QYFtqqGbWONf6zH6wN93UXttQ5NxO5dl-CXELYTNJivw=s64-c-rp-mo-br100", "rating": 5, "text": "I enjoy using metro storage I will let anyone know that metro storage is the best way to go ask for mike thank you", "date": "2022-04-25T21:13:34.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ec900e08-6f41-4bb3-be6d-220a229ebed7", "author": "Jeffrey Howard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZSWBbCBvzYvBRk2KQLmZsAOg8aIalIY-Ewp_10clZGr6tkg=s64-c-rp-mo-br100", "rating": 5, "text": "Mike was very polite very professional friendly knowledgeable very knowledgeable", "date": "2022-04-07T19:20:50.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "16ddcbd9-ae31-4ac6-abee-0e84ef7436b5", "author": "Joanne Contreras", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhUsWgIXKtihNwpv--ok0xHXJAdVuTM-7kwvqIuEOvWXB3FQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-03-30T21:01:19.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6203d983-1924-4cb6-adcb-e7d4edfd01e0", "author": "Janet DE LA Cruz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK99DiLLY646trQp6aP3MgRu9LAOx1cVzotqVXVUeNoYpYuLA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-03-30T17:51:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "b4567143-d2fc-439b-a3ac-edbb1aa30076", "author": "April Anderson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJetEhaeO0GgkgIgHHZX4aR4wuycLTGxitwvzJNJ6wpmYlkzA=s64-c-rp-mo-br100", "rating": 5, "text": "The best customer service very nice and so helpful thank you MIKE H. You rock :)", "date": "2022-03-26T14:08:51.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "cdfa1b12-edc2-4d66-a8fc-56d407728cb6", "author": "Abril Benazir", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2VWcC-LUNxMe3ylt7pYWjcs58V1vTpADzMKCn2dA9eVVrURSYRA=s64-c-rp-mo-br100", "rating": 5, "text": "Emanuel did a great job with my inquiry about a 10x20.", "date": "2022-02-23T22:58:16.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a1402838-d1c2-4444-bd37-0ab80612bdbd", "author": "Hellabroke Studios", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVf1Z3Vuss9ukMPUnGyN1kfiJm189MwHGI83yuheonzEs1Atf8=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-02-03T16:46:57.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "586eda4f-3185-4ec7-af92-08951279aca7", "author": "Cristina Gutierrez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ40o8QkS1B0GvOyvViT0j2xvN2khq3jNVEBveM0oYFAcf_OA=s64-c-rp-mo-br100", "rating": 5, "text": "My husband rented a unit here and Jesse was absolutely amazing! He answered all of our questions and made us feel at ease. This was our first time renting a unit, so naturally we visited a few other places first. Jesse is the reason why we decided to go ahead and get a unit here! With so much to do while we moved and settled into our new home, it was great knowing our belongings were in a clean and safe location! Thank you again for all of your help!", "date": "2022-01-29T23:16:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "30053824-1ecf-4f9c-843f-5130b0cdf4aa", "author": "Alex Mcghee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYxep-sbhPmtvQtvuuLyBed7ONjyCY6RQku1eqLSRQaaXfHQ=s64-c-rp-mo-br100", "rating": 5, "text": "Emanuel displays great customer service. Thanks for the help!", "date": "2022-01-29T21:56:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9d44abcc-0d90-422e-8ba6-f37b9095ace1", "author": "Lexis Carson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFest1uMqAqvWcPdaiuWTXc2RquVetHS02e7FKj0sRrJc0lyL7=s64-c-rp-mo-br100", "rating": 5, "text": "Emanuel (property manager) explained everything and made my visit, easy and comforting knowing my things would be stored securely. I signed up immediately. Great storage place, quiet, easy access, clean.", "date": "2022-01-22T20:32:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "209e3443-dff9-433e-9965-fe15296096d9", "author": "Yesenia Gallegos", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNwPAHQ7XoJE-CUWpUNzrwavZYBaNaFP9QiHAaEo_TMI-9IW2q=s64-c-rp-mo-br100", "rating": 5, "text": "Highly recommend! They were extremely helpful and nice!", "date": "2022-01-18T23:02:21.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "348e631d-8f44-430a-ade5-f98af5b7ad87", "author": "Allen Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5MVCJmv8RH2DtL5g2ToNf8twHi98uAyvzgA-VCcDho0X-rQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-01-08T17:56:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Allen, thank you for the high star rating! We hope you have a great day!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "d29a02c3-8519-4323-8664-94b65d67d87f", "author": "Dwight Banks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFz3M9e1sx54haV1dn7jeO80nWzaIXXsIP39cu_SvpU1KE7Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-01-08T17:27:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Dwight, thank you for the high star rating! We hope you have a great day!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "470b7d31-edc7-4f19-b2d5-82142798522a", "author": "Jeff Marker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJArjfSBmJDQ3VshZtIPqnIu1Gj2urDV73Z_JaD0_X9NLgt3A=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2021-11-22T20:57:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Jeff, thank you for the high star rating! We hope you have a great day!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "63590e2a-9266-45c1-b2db-9fcf49d7272c", "author": "vance roberson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYSQNGryVZPJBlDtiOJRpb4AM0CggMDlpK1Gswg6p9qH_G7yA=s64-c-rp-mo-br100", "rating": 5, "text": "He was phenomenal . I heard from one of my friends an Excellent D.J i hear!!!!", "date": "2021-11-11T19:46:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Durk, thank you so much for your high rating! We hope you have a great day!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "6bc45cda-5f53-4097-90b2-2dc635c987b1", "author": "Eduardo Terrazas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaqQS_hrwSmw9q8gCCf-NpurkX169TuDboZUCSqRqdZ8DIdw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-11-10T22:14:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Eduardo, thank you for the high star rating! We hope you have a great day!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "303244d9-2229-4261-8d6e-8747949c457f", "author": "Mark Sova", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISL3-zuu6k8oCb-IjEclsKi6CgyWLiJq4t8EQClCE9KJXK=s64-c-rp-mo-br100", "rating": 5, "text": "Spoke to Mike who offered friendly, competent and efficient service by phone. That isnā€™t a given these days so it was worth posting!", "date": "2021-11-09T21:12:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Mark, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d3942761-f5a3-4ba2-b011-f0c91b78e0a2", "author": "Beatriz Godinez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr0USCQsYs1ETtLjGymPVYDMYwqekcXkEOPQfB3Oz97yJmi4yz=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-09-22T15:03:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Bety, thank you for the high star rating! We hope you have a great day!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "0508138c-b8d8-4324-bafa-5055ce3b98dc", "author": "Ruben Ordaz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0zm9MTkPt-GlrsreWzuClMnYjJMExmWXDMmCV_Ub32zlr9A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-08-30T22:05:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "2a37fc22-a03e-4c6e-aa69-af62aed4f51b", "author": "Alexandra Feliciano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgxkH_69fp3SmX8Q7nQxnOal-SksgHkGW9oz2VxNTPdXIcors=s64-c-rp-mo-br100", "rating": 5, "text": "Chelsea was super nice and accommodating, answered all my questions and made the process very smooth.", "date": "2021-07-12T21:59:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "0866de8b-b56c-4490-ae47-5f1aa8ec7fa8", "author": "Alberto Ruiz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYlUEA0kDDpPOVhfl1N3z3g9-YPopDYkfbDZHJQ0POJOQsmw=s64-c-rp-mo-br100", "rating": 5, "text": "Chelsea answered all of our questions and was very nice during the process.", "date": "2021-07-10T17:09:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Alberto, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "44afe621-872f-41eb-a17e-92e74ef70af4", "author": "Silent_Gone", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYlw_1hf35sH_in4eO-PnzEu1UgJfqA3PFX0Jflyk4ooKn9y3h=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-07-07T22:47:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "e96c4aca-1f1c-4020-8961-745fa19a77bd", "author": "Jake Krok", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkASbV7wMr5Y0hiZfjYLk4AP2DIYGAd0kTLHyOUq9aBR4XoYmw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-06-30T19:16:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "82eb1af8-f884-4d90-975c-a59e5be21efe", "author": "Evelyn Corvin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwEMLk-q5qn-VwBozdri6LT4EhZwZWwLDxV7PRktqBOxZFUQ=s64-c-rp-mo-br100", "rating": 5, "text": "Really clean unit. Chelsea was awesome. She was able to work with me on what I needed.", "date": "2021-06-28T21:39:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Chelsea is awesome! Thank you Evelyn!", "replyDate": "2022-06-23T14:34:36.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "c730abcb-9749-436f-a1bb-b6ddb98f4f5b", "author": "adelaida maldonado", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWklI6ljPAYSl-N2dY3TGsLhOjumLdI1aUU9Ltuchq8kKzGUSVDDA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-06-04T15:48:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Adelaida, thank you for the high star rating! We hope you have a great day!", "replyDate": "2021-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "8b8cdfea-9538-462a-a9e2-6c0400f3d14c", "author": "victor santiago", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFIrDtjCVVApja_AqqmFvRVVxK86jyHz-FPz33ARwUWCKGBw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-05-18T18:19:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Victor, thank you for the high star rating! We hope you have a great day!", "replyDate": "2021-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "09e04d66-d30c-49f4-a3aa-d1def98c7d1a", "author": "cristina alicea", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnQhmBZh7fS-78y4zobVCjieyqyNsTpbo6WOo24ghFmXc3YGOj=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very nice and helpful employee Chelsea thank you for helping me out with explaining everything and getting everything I needed", "date": "2021-05-05T22:22:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Cristina, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2021-06-23T14:34:36.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "31cfae25-7938-45ef-8e0d-6ba19fb77f36", "author": "Tira Walk", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4xJy7s14jir1fMgt7kSqr-qd1EPhjTkyX-3yh31tCiPSYPA=s64-c-rp-mo-br100", "rating": 5, "text": "Such a great experience. Coretta was very informative and professional. Smooth, fast and reliable service. I recommend this place for your storing needs.!!!!!!", "date": "2021-05-04T16:36:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Tira, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!", "replyDate": "2021-06-23T14:34:36.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d1e2c76a-fe97-40f4-be61-9992a0139d36", "author": "Henry Fugatee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGtQj6mHipX7zDlAR17yxxMWWQd81mWjq2NTUVqE4OHy-h4A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-05-01T20:27:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Henry, thank you for the high star rating! Thank you again for leaving us this response!", "replyDate": "2021-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "2aeda995-0e37-4008-9bf6-43e2736bdba6", "author": "Angelina Cakuls", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZh5XqohCg5cbK1F3K9t2b4uaWvnTOVrfeowQcN0SFqtV6-w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-05-01T20:06:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Angelina, thank you for the high star rating! We hope you have a great day!", "replyDate": "2021-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "f8569afc-3940-4f3c-a9bb-c767cc291629", "author": "Charlie Fox", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJefHkHjGA19GvTytGArBpY5-iNAIQFiVs__ywHSf5DPcB21w=s64-c-rp-mo-br100", "rating": 5, "text": "Good experience. The associate at Northlake was very good at supporting my request !!!", "date": "2021-04-30T20:20:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Charlie, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.", "replyDate": "2021-06-23T14:34:36.000Z", "tags": [], "sentiment": "positive" }, { "id": "77a13351-43c1-4c69-840e-8b38e483f1aa", "author": "Marcelo Ruiz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiwUp7WXQFiYu9VyZ5OOGrpsvvCpgwZXfljuQPBuv5b2lR-g=s64-c-rp-mo-br100", "rating": 5, "text": "It was very easy to get my reservation done, I was able to get my unit rental within a few minutes, both the phone receptionist who made my reservation and Chelsey who took care of the rest once I arrived were great, highly recommend this location.", "date": "2021-04-07T02:46:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Marcelo, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [], "sentiment": "positive" }, { "id": "104b8c2b-a945-4bc1-b45c-ec93572118c6", "author": "jose sanchez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBEcZKOhtC357MKMgTyXCZ4oZWImH6nQyRD1w6tiOLvEomjrY=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly and explained everything very well", "date": "2021-03-29T21:13:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Jose, thank you for sharing your positive experience! We hope you have a great day!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4d1420e2-f3f9-4769-b715-7d64a5c03001", "author": "Brittany", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGJrqTh1JF9iBKeATy-yGBKg3YyB08b51UcJQto0aGxoge8eA6=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-03-24T19:29:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [], "sentiment": "positive" }, { "id": "a6957383-6a85-4034-9699-1c8e4de65028", "author": "Omar Ochoa", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDZY6Kt4rKzRXuxlqavcoj9v_RPmzP8uRO39BRxXtYA8s1Rg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-03-15T17:55:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Omar, thank you for the high star rating! We hope you have a great day!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [], "sentiment": "positive" }, { "id": "72982939-800e-45e6-980e-c867f2605de2", "author": "Karen Muonz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHpGo6OUa9jS9R6d9-yd70_t0QB0HXBR_mHVOC4AeRjDDoSA=s64-c-rp-mo-br100", "rating": 5, "text": "Chelsea was very helpful in finding me a storage area for my stuff. Very friendly and nice", "date": "2021-02-14T15:17:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Karen, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ae41fd72-644c-42cc-aeaf-cb390badf410", "author": "Dillon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWETnDy3Xz8n3Kda_P6OjvAfuWG1kSDhzibtXlnuaM3JwAky7na=s64-c-rp-mo-br100", "rating": 5, "text": "Chelsea was super friendly. Will be needing a space this coming summer and she helped me figure out what size Iā€™ll need. Office was clean and staff was friendly! Stop here if you need any storage help!", "date": "2021-02-13T23:31:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Dillon, thank you for sharing your positive experience! We will see you in the summer!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "93d6f312-7c62-466d-862c-e6b5f8d0fa7a", "author": "Jasaret Castro", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmkpGDSOovLNCEyAsEpecfafHPGqbp6DxOM0cybZantBCgFQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly n very helpful šŸ˜Š", "date": "2021-02-01T21:10:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Jasaret, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3642ed41-545e-4171-a76b-8c6ab26d5316", "author": "Pamela Cobbs", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqMPOZsqODJE2kDJA9b7YC0MDKaMn8oWUrxAccc_jsVl5cEwY=s64-c-rp-mo-br100", "rating": 5, "text": "My experience with Metro Storage was great!!!!\nThe young lady there helped me tremendously, she is very knowledgeable about her job and her concern for the customers needs are exceptional. Thank you!!!", "date": "2021-01-30T16:53:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Pamela, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "adb9cd78-686c-477f-af82-4a18213b35bc", "author": "Yadira Alba", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBmSgVIPdeudOLLYx8sHKOATN3boo79pfUQCh1TWSWkxCSeGPGtQ=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you so much Coretta for helping me. It meant a lot due to my situation and for being understanding. Even if it was almost closing time you were still so sweet and kind. Best costumer service", "date": "2021-01-18T17:34:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Yadira, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "c48a8e6c-446a-4745-886f-8262250aeea5", "author": "Cathy Mulcahey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4hPJVHsuRLeK9J5NqEgUro53NNnxvnPqK6VP5uaCCVodRqZYNCQ=s64-c-rp-mo-br100", "rating": 5, "text": "Coretta was very helpful", "date": "2021-01-15T17:40:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Cathy, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "09397f78-2045-4f03-874e-871c1ccebe3d", "author": "The One", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbf_c1DXNOd3TIIRLQyQSpeJS4TivD1xyttMW_6_dC5tidQeUR3w=s64-c-rp-mo-br100", "rating": 5, "text": "Leased a storage unit and the process was quick and much easier than expected. Corelta is very friendly, professional, explained everything, and answered all my questions. Thank you!", "date": "2020-12-30T20:45:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Maribel, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6d43a973-1553-4e3b-8661-1bc54c4987ba", "author": "Eduardo Carrera", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEoJORzVIs6ZgESV3Pdi8qqo-HLqujb_oLKy-mGGoUkvXU6es1=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-11-23T19:07:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, thank you for the high star rating! We hope you have a great day! Take care!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [], "sentiment": "positive" }, { "id": "7f45776e-c54c-46e3-9bd1-962a34b2063c", "author": "Israel Goytia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNRAPB6Ichygn9GbrUxf1DLl6LcjNXBM3UZXK0Sm719SIew9U=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-10-28T16:52:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Israel, thank you so much for your high rating! We hope you have a great day!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [], "sentiment": "positive" }, { "id": "17cab22d-690e-46b4-b3b0-47170863183b", "author": "Kay Bass", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAdEC14w-GVdXBrDIq2f0tl-25Y6k5DsVfOGdmr-7jSC1WCg=s64-c-rp-mo-br100", "rating": 5, "text": "Well it's been a few months now since I started renting wth Metro Storage. I say with and not from because Catherine has made me feel like iand treated me like I am part of Metro Storage. Where I was at previously it was definitely from and I was reminded of that every time I had to get access. Here there is always someone in the office or on premises that's available when I get a delivery or if I bring items in myself. Catherine and the entire staff always greets me with a smile. From the day I started my rental with Catherine she has been an asset to me and Metro Storage. Hope to be partners with Catherine and Metro Storage for a long time.\n\nThanks again Kary", "date": "2020-10-20T12:15:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage! Thank you, and have a fantastic day!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "d0ff14cf-d9c7-42df-9f49-a02ae915bcc1", "author": "belem bolanos", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOFADPus7jZ0wTDeaOWBId7I18krdfPG_urEy8UwGPYEZWMl061A=s64-c-rp-mo-br100", "rating": 5, "text": "Catherine is a very friendly person who helped me and explained everything clearly and she is always smiling .", "date": "2020-08-23T17:03:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "80ebeb4d-f457-4903-8c94-0570fea26a80", "author": "Jennifer Nunez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0uIsdGxI4-o-R-j-BKUe2cyLqz-1hwPJ3tbs7-trkbBDl-bI=s64-c-rp-mo-br100", "rating": 5, "text": "The receptionist was great! She made sure we knew everything we needed to know!", "date": "2020-08-19T16:38:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [], "sentiment": "positive" }, { "id": "59b0aded-a906-4c29-ad2e-b67211592da8", "author": "J. G.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUtK35nl8KuNLdSevAiyA74g7Q2WJh8SVpIeu4qaX2TXxDQtS5=s64-c-rp-mo-br100", "rating": 5, "text": "Catherine is very helpful,courteous and always willing to help. Property is always clean", "date": "2020-08-18T21:28:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Jose, thank you so much for your positive comments about Metro Storage! If you're ever in need of more help, please let us know!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "f1f96ec7-455b-4184-b59e-046df132a904", "author": "Alex Montoya", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr8FYHlM_epZv0IcxnVb8gXwsM6is4Fx_jxFPcL45jg_d6yw=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome place to store things. Fair price and awesome staff.", "date": "2020-07-18T17:12:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Alex Montoya, thank you so much for the positive review! We hope you have a great day!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "df4b4bbe-1517-4797-8165-17896fe35efd", "author": "obia president", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWe6Sc1W49fSyGmEMLUgPVrPsbIdC4Qsm_UNlgV3l7hIQNigtc6YA=s64-c-rp-mo-br100", "rating": 5, "text": "The 24hr access helps very much", "date": "2020-07-17T00:29:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Obia, thank you; we appreciate your feedback! We hope you have a great day!", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "c37afc54-762f-41d5-b1f2-47d8ea2bd5af", "author": "Kathryn Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyJNax85o713EIulWwdIH7ZeJ_oOeGAAz3KgptOnkpIjnE_Q=s64-c-rp-mo-br100", "rating": 5, "text": "I have had the best experience with Metro Self Storage. Catherine is so nice to deal with. Everything was explained when I rented my unit. It is very clean there. I feel safe going in and out.", "date": "2020-07-16T20:55:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Kathryn, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.", "replyDate": "2021-06-23T14:34:44.000Z", "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "7a59eb5c-a61f-47db-ba9e-b0be0c9395b4", "author": "Kirk Price", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfTpetgKKe6Cl8CD7hfGArZRkHLX5g2mr06CqEv6SeYpib9v87=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service, property is very clean. Catherine was very friendly and eager to help.", "date": "2020-07-16T16:40:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Kirk, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2021-06-23T14:34:51.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "a3e9c87d-eb27-4413-860e-508de906dac8", "author": "Joao Pereira", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUN3X7oeH9hnMPSRyZxNVFcexVK8auXP6ksawxtnZ5eo5EWV4Zh=s64-c-rp-mo-br100", "rating": 5, "text": "Metro storage is available for 24 hours which is great for me.", "date": "2020-06-26T16:06:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Joao Pereira, thank you so much for the positive review! We hope you have a great day!", "replyDate": "2021-06-23T14:34:51.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "790e2979-6d35-42ec-b8e8-1a0846260ced", "author": "Miguel Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnYCXsSES0DlGdnxVKtK7G9zy4f9K2H7DmwO-g0Thw9kaa=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I didn't know these places, I felt like a yeeeeeeep", "date": "2020-01-02T15:20:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Miguel Rodriguez, thank you so much for the positive review!", "replyDate": "2020-06-23T14:34:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "7aa2401a-af81-4886-993b-2b32476b082b", "author": "Kelsey I", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1ou9gXCXaVOTq5zlM-XYIg6_639pmB9wB37nbK1Fkz81FCw8R=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-10-12T01:55:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the five star review, Kelsey! Please let us know if there is anything else we can do for you!", "replyDate": "2020-06-23T14:34:51.000Z", "tags": [], "sentiment": "positive" }, { "id": "b5fce429-3f6d-4ad3-985c-6f5491e841da", "author": "Johanna Brocker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqLgNoMO3iFPtRR5Ld_BMGHm33SVnv5S0Uh3ppYyI8c2511bfc=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Lean con convenient place", "date": "2019-08-13T06:09:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "38720c86-8c11-4522-869f-607fc73dea92", "author": "JOSE PANTOJA", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIL6a9A4Awi0U0xQtF6nwbpuLM0fP2Mt7HFoh0k9iFF4pjU5f1=s64-c-rp-mo-br100", "rating": 5, "text": "I really like the very friendly staff and the very clean place", "date": "2019-04-19T16:07:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "f2c2b1b9-ac37-41da-a19a-e6e7b80f5632", "author": "Diane Blanks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRVwLSKZ-lyfJOQ4kG34yP3ieUu95AcBW6y4mPAfOtBP3lNQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Catherine was very helpful and professional. She explained everything.", "date": "2019-03-12T21:49:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "90d22dd8-7d37-45d7-aabb-933918e45f14", "author": "Michelle Mitchell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-jV5YWVCjdzeeSpqjFLAP0cFzJMqxTS4zQiCcJn6Syh5RPODg=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2019-01-25T22:43:04.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9db8390a-19b8-4d5e-a13a-20ecdbdc793e", "author": "Jose Sanchez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZTVpbVUdiUWU91DB20Zhf91x7kwJidybqQbVHSMPgmFFWrHmOOA=s64-c-rp-mo-br100", "rating": 5, "text": "Katherine has great customer communication skills.", "date": "2018-10-02T02:42:46.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4a717a8b-399a-4e8c-98d3-32e969a842f2", "author": "Robert Piesen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrkNVVvP-TNFBRphFSsPx1IhLzxDw6W-7SnxTZUZixaKIvlg=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Reasonable", "date": "2018-09-10T10:37:49.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "34023cce-b693-4cf5-a7bf-a2a5d1390f3e", "author": "Kirk Price", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm0ghQs4yFcNAcgnuJAKk-dArF0m36AuzI3ryhe4IhIFpgBxCd=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great service friendly staff", "date": "2018-09-07T23:58:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "cc0d9427-0140-46d4-84b5-0bce857c2edb", "author": "Kim Hoffman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9lILgYVTlCMyv4jokyAhkSjn-7RSkH1xVtF7UjleH6tBIRJR3=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2018-08-14T20:35:02.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "17eb592d-0954-42c7-84a2-fd5de77908df", "author": "M H", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWekJJ7X7Z_cNOofU02rhGD4siapO4rMDissVCfk7FuLNl5cjs7=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service and VERY clean!", "date": "2017-08-31T05:33:56.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "857578f3-c247-42c2-b105-903cbd26fa6f", "author": "Gary Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrL0yHWln_HVeTMzX7D2rDHidrZyEcBh5i_84k2LnTxwP4v57RRg=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2016-11-06T23:23:58.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5572cc80-fbd6-41e6-9fe8-76f4d2da8284", "author": "Tina Valentino", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdp5uZ-34-y9HQ9tmm1GgV0WREIWI6sxxm11Hcsg0GuLEM14li=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Just wanted to take a minute today to say that I have been a Metro customer in Northlake for many years and have never taken the time to write a review. Today, for a change, I stopped in the office to pay my \"rent\" a few days earlier and it occurred to me to that I should take a few minutes to commend Catherine at the front desk, the property manager, who has put up with me, my questions, my late payments and concerns with a smile on her face month after month. Are there better locations with better rates out there? Maybe. But this is close and convenient and I truly appreciate the fact that Catherine has been my \"go to\" person all this time and always with an outstanding disposition, knowledge and willingness to help. Metro is lucky to have her.", "date": "2016-09-13T23:31:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "2e28059b-d9e7-47d9-a302-4f35fefe5ec3", "author": "Duane Whittingham", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnmMySsTRasv7ypn8MesKcva6qRWE15ozK8nXG8diHPWMgmU8N=s64-c-rp-mo-br100", "rating": 5, "text": "I was greeted quickly and by a nice person, she walked me through everything and took the time to answer my questions, was very helpful. Always available and can easily pay online. Recommended.", "date": "2015-09-14T16:52:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "03150bfe-a06d-4d12-ac47-f791934b3b5c", "author": "Julie Schwebke", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-HCJB1ZWOUpVzKwrHCO1b9l0D0Ii8jzLJTo3-sOSoA4YdaA=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience, Katherine was helpful and professional, have not had unit long but so far so good.", "date": "2015-06-05T16:04:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9a570617-201d-4cf2-932f-0ae42bb0ade4", "author": "G K", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX33SComaaMS5DnMZ_HDkmcba-o6ERWpTUD7CT5Gf-qn4OU1Qk=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "called on the phone about the first month discount pricing and the phone customer service corporate person was pleasant but did not understand what I was asking for and did not fulfill my needs so I was on the phone with public storage about to rent a unit from them when I received a call and I answered it and it was Catherine calling on the behalf of metro she told me hey gary I know exactly what youre talking about and sorry for the confusion ten mins later on the phone I get exactly what I want from Catherine and this company and I come in to rent the unit out in person within minutes of talking to Catherine on the phone she was very easy going and pleasant in person as she was on the phone. the office was clean as well as the unit she had sold me today. Ive rented units before and have never had such a pleasant experience as I did today so that's why I am writing this review in hopes that others see it and will get the same customer service I did and so that maybe the corporate bosses can see an example of how well this storage center is being run when I called public storage to rent a unit today I got the answering machine 3x in a row and the mgr at that companys location was very bothered it seemed by answering my questions and was not anywhere near the level of customer service metros employee and company is so thank you metro and thank you Catherine !!!! keep smiling there contagious", "date": "2015-05-21T18:41:41.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "6ba53ec8-4bfe-4f7a-9cea-5750515b0e09", "author": "Cindy Niewinski", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKefoQtXs9aLYH9c0CwNRXI1oIu_f6M75xOBJ0aAgl5gY-moQ=s64-c-rp-mo-br100", "rating": 5, "text": "Katherine was very friendly and helpful. I was amazed on how clean the units are and the ground for being on a main street. Move was easy and the monthly rent is reasonable.", "date": "2015-04-15T23:04:15.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" } ] }