{
"summary": {
"average": 5,
"total": 37,
"distribution": {
"1": 0,
"2": 0,
"3": 0,
"4": 1,
"5": 36
}
},
"reviews": [
{
"id": "e7e8aa4c-6674-4afd-a15b-b5359d305bfe",
"author": "Jeffrey Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQbqQCFEA5EZSi-dTU_W0_fiCbv8tKmKZAYkrUaMySLVggwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-23T15:32:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b8d57599-136f-448b-9289-63b558e20057",
"author": "Piper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ9L15PZubV45cckdMt5cspGP32rXqJKYWIB9y9VtGmHlvsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha and Brittany are very easy to work with",
"date": "2026-06-04T21:15:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Piper,
Thank you for your wonderful feedback! We're thrilled to hear that our team made your experience enjoyable and seamless. Your feedback is invaluable in helping us maintain high standards of service. We look forward to serving you again soon!
",
"replyDate": "2026-06-09T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a66aec4-16bc-435b-aada-918c0912b370",
"author": "dave smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa4XSxhOinSMp_jFPM342VIqXAD275JL0ubVTUwL4V-nO-UA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha and Brittany are great to work with always helpful",
"date": "2026-05-21T15:24:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dave,
Thank you for your wonderful review. We are thrilled to hear that Tasha and Brittany were so helpful and enjoyable to work with. Your feedback is invaluable in helping us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T18:18:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1c5a6378-69bc-4073-9c98-9a03a78f3c7a",
"author": "Dave Dittmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8yTAFJUIoo8txeo6WJjx2m81xib8JEM1AMWo_inSPAjOBXFo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-27T14:25:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-05-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "33461500-9886-41eb-9189-84daccd6c2d4",
"author": "dave roeckel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeJORC46uXBP7mHqyklLlBXahFAk_IIxp8t821ZX2pBDgQ0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittany and Tasha we so warm and welcoming helped me with my new door at stardust they are amazing!",
"date": "2026-03-13T16:19:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dave,
Thank you so much for your wonderful feedback! Your experience is important to us, and your kind words motivate our team greatly.
We look forward to your next visit!
",
"replyDate": "2026-03-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78d93994-68b5-4be6-9574-deb46421d74c",
"author": "Doug Pontillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVie-IqCYQXbc8Y4Ui0VPTKxlrX8fO0MA0NNXpPOlEDwZvLZuxr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tash and Brittany are very helpful and friendly! Great customer service.",
"date": "2026-03-03T21:21:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Doug,
Thank you for your kind words about our team in Cloverdale! We're thrilled to hear you appreciated their helpful and friendly service. Your feedback inspires us to continue delivering exceptional customer experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T18:18:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bf3bdd31-051c-4ef8-bb17-12cab077e729",
"author": "Jeffrey Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXSKUW-iMf0BeTnEVM8LZXP7fMJqSOEmaqdB5d6YcQxI9yZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, Tasha and Brittany are very helpful and truly care about their customers and take great care of the properties",
"date": "2026-02-16T15:28:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeffrey,
Thank you for your wonderful feedback. We are thrilled to hear that Tasha and Brittany provided you with excellent customer service and that you felt valued as a customer. Your feedback inspires our team to continue delivering the best experience possible. We look forward to welcoming you back soon!
",
"replyDate": "2026-02-23T18:18:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "545affcf-f296-4800-8fff-e047c387f8d8",
"author": "John Leslie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqJIOonbeRYRL3TVr3iFtAMB2RM_Z_rCH2XvcgHZ5aUj_NRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-04T01:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-02-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e229fe4-9f3b-4990-99ef-4109bdc0a3d7",
"author": "Jake Hollcraft",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4k3rHZ9aHyU1GE1mLitcXPriBodCA45mkmEp7X0dqOqsULg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service…easy to get a rental done. Did everything over the phone!",
"date": "2025-10-08T18:24:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jake,
Thank you for your wonderful feedback! We're delighted to hear that our customer service made the rental process easy and convenient for you over the phone. Your experience highlights our commitment to providing excellent service, and we look forward to serving you again soon.
",
"replyDate": "2025-10-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec17b937-86a0-4188-b80e-2d46d1d0b4a5",
"author": "Journey Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy21gbPlvZ3Ts_NsMGllzqtsJ3MhvGa4a1XUNiiUp352nbBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love working with them, great costumer service, great units.",
"date": "2025-09-22T17:03:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Journey,
Thank you for your wonderful review! We look forward to serving you again soon!
",
"replyDate": "2025-09-23T18:18:35.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "34a6826b-3020-49a4-bd73-7e2e659747ff",
"author": "Ethan Underwood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoBP4-Y48YW-fLiCX-YL5BkLTRY5fBQjk_YqCDfTiDWN9CuB5X=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-22T17:00:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ethan,
Thank you so much for leaving a 5-star rating! We truly appreciate your support and are thrilled to know you had a great experience. If there's anything else we can do for you, please let us know. Best regards!",
"replyDate": "2025-07-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6da44c05-4db9-43a9-8846-46f5ac5e5cd0",
"author": "Paula C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8QFVKMzZoEPXpEU5UBdWUTS3dGFnvDyDrpYHtXC7-PQVQd2ca=s64-c-rp-mo-br100",
"rating": 5,
"text": "People were very nice I had bo problem with the reps amazing service",
"date": "2025-09-12T15:30:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paula,
Thank you for your kind words and for highlighting the amazing service you received from our team. We're thrilled to hear you had such a positive experience, and your feedback motivates us to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22a0210b-a77a-4238-80a6-a824fe2b2f4b",
"author": "Mark White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJinJyO4IWUZACfrOUqieenHxvRK9nkqt4JGVDury6Ufx7OYg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-07-15T15:04:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mark, thank you for your feedback! We noticed you gave us a 4-star rating, and we'd love to hear more about your experience. If there are any specific areas where you think we can improve, please let us know. Your input is valuable to us, and we're always looking to enhance our services.",
"replyDate": "2025-07-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb5513cf-76d0-4e53-94c8-248a29e166bb",
"author": "Clayre Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK134Chgcs0hUJavEzI34Ri-1MUWj2IBBSTfsyR9BvTCuAjLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Very helpful. Very nice and kind she’s very pretty and helps with a lot!",
"date": "2025-07-01T18:16:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Clayre,
Thank you so much for your wonderful review! It's fantastic to know that you had such a positive experience. We appreciate your kind words and look forward to serving you again in the future!",
"replyDate": "2025-07-23T18:18:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0581d7f0-47af-4700-b796-76779d156bc3",
"author": "Vicki Crouch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKYhHfRQxddH4_lCR5wfV9MD9AxsL08vhc28Tpy6rm_lxDEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful does her job and very clean very very pretty!",
"date": "2025-07-01T18:05:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review, Vicki! We're thrilled to hear that you found the service helpful and appreciated the cleanliness and professionalism. Your kind words mean a lot to us, and we're glad you had a positive experience. We look forward to serving you again! Best regards.",
"replyDate": "2025-07-23T18:18:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "dad11efa-5eb9-428d-986d-9d538cd96b47",
"author": "Thien Truong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-pEarQ1zG9w4TI4XfGiLERu9tlAMZYAyhbJexLb25p0z4-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-08T19:51:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thien, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1144eb40-0d9d-4e68-84d4-502993b54398",
"author": "Katie Russell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyJcVt9XwDITmAc6lw-TqhMOJh467P2hO0kThD0imnVPTihRU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tasha is very helpful & she knows what she’s doing without fail! Very nice lady! Would love to see more like her!",
"date": "2025-05-06T18:28:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Katie, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-23T18:18:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b87100e-86d5-4833-bed9-f7773a8ded44",
"author": "Elowen Skye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVMou2C_kgQTr0ilFXV9qFiJqA3o-am77Wghyjf1CyxgpDYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service!!",
"date": "2025-03-14T13:46:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elowen, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2025-06-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72751e60-6b58-4ff5-9bb2-d1b3ec598d05",
"author": "ashley parrish",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKWTFSWBcVFqdsZzpLsunDLR13i3Cd43lV2ifGeNuu45BD7gla=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha clark helped us with everything",
"date": "2024-10-17T17:14:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear ashley, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2025-06-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "968c7de9-bf2b-4a5d-aa83-3e786ae594bf",
"author": "Lorie Machtemes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrhDzDw_Qxwo3n_uvUz_T3IxLc1IZhE5S-1GkEwMxBH6X4TciWrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented the wrong unit, went in and they took great care of me, with no problems. GREAT customer service.",
"date": "2024-09-11T20:31:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lorie, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2025-06-23T18:18:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a80a1a7f-f25e-4562-b667-2900b85f77b7",
"author": "Jeffrey Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbVgrgW75Z0mZn9U2BWsXCoORYaIAzpTFc0Wl5l9gMdDJ-6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha is very helpful and friendly, makes renting very easy.",
"date": "2024-07-26T10:11:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jeffrey, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T18:18:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "96763883-126a-4a0a-9852-e6235c34e1a3",
"author": "Charles g ribble Ribble",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpjbQ_lV4eELaMJruFz0c0M6c_2YIkqn-qb-JlTEgrGWewS7ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a good experience with this company The lady who help me was really good.Thanks",
"date": "2024-05-31T16:07:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Charles, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf31a402-e94d-4917-b88f-a8fe57efc2d1",
"author": "Jennifer Nowlin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBM4YPbjbq_mdJ83x3S3UlRG723UktaFoCGcebwEmZgilJODGN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff was friendly and very knowledgeable abd so so helpful of our circumstances!!",
"date": "2024-05-17T14:24:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennifer, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "36c4a852-6c6f-466d-b250-b670bb48f35c",
"author": "Joseph Turpin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhP87RGa62qOl2o8pgh6BVYSFt8AmMc5-LGMpKQY-Q7fKYUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Most excellent service an very helpful people there",
"date": "2024-04-20T13:36:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "joseph, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab9dc7e3-7b70-497e-b0f6-35fe64faac5e",
"author": "Raeann Daviau",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpAFH66e_0iRqwFhJRDld4ov8rEWKJ1fworhTJU9ZHD20Ohw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-09T16:45:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Raeann, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae74e2f1-2e22-4b91-b2c0-cbf16411503a",
"author": "jaden barger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVp59vCv0Ga1FaSj3WCCUv-3wig0q30YudQFBFuEhSuLYYDxMM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-17T17:19:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings jaden, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc0e0f36-5375-4315-98c7-109ca7e5109f",
"author": "Charlie Ragan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcSKtw7HD-4bYL-8NAdKQFnHeh1O5oet34pQHAz8ZfkNrsJnCe=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-09T20:21:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Charlie, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20d45920-0a3a-42dd-a37b-55a8d7680354",
"author": "carl allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY1FUh4AUuod1efyRG6kXRuAJSs58lFOPZ1jrnRBPz-_CA7fFq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice friendly lady's,very helpful",
"date": "2023-10-23T14:39:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello carl, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "903aa630-f630-4855-8e07-089693fde90b",
"author": "Journey Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_sRxRmfdKEtwL4IhGsDfjM_XVq0SgYKzA8VptLgLbgVhoGNyM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice people",
"date": "2023-09-13T19:53:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Journey, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2523761-8b3c-4ab9-b01f-9335c6c623cf",
"author": "Resa Robertson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvNM148u-AYki0uGtOqAtM5i065qTP8z4zUg42dg2FBfmu5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and courteous.",
"date": "2023-08-31T19:28:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Resa, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "26403e76-9c77-4be2-a41b-dd784b995afd",
"author": "Nick Houck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJihTDWkOuXNU4UQl561OLXC7NV7WJa9S5ySuk_wO9k9VxKcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The employees was very polite and great service thanks",
"date": "2023-08-31T14:40:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Nick, Thanks for the great review! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ad49380-6928-46cd-8a45-9d4404c410e6",
"author": "Chanele Darner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBy_SubR2tKtjzmuBFbkOJ5tQ0HXUxdW_cUlWHf9DwtTaaSP3QxQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-07-13T16:11:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Chanele, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-23T18:18:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9cf22bf3-1d5d-4bcc-b390-32f61452caca",
"author": "Emma Sadler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPZBQhWdq8TM4G0Q9XZAKHX5y7ZFHRivTeKYtwXbbGNiWRn14W=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage, quick and simple and to the point.",
"date": "2023-07-03T14:48:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi arty, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! See you soon!",
"replyDate": "2024-06-23T18:18:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e4e91f8-e2f9-4b08-9726-dfd153cc7e74",
"author": "William Fenlon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIagu4sk_aEo-JxpWsowtKM8m1zsLVgQxrrlV-_uZZfTfIKUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service I got from Amber was above and beyond! Knowledgeable.pleasant, super helpful! This company hit the jackpot with her….Give that girl a raise!",
"date": "2023-05-18T18:14:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "William, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-23T18:18:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7b5dd7d-0616-4b3b-90dd-6c29993c0fda",
"author": "Brandon McCormick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRz6KLGcLNWdUFQ0KwwUn7Ko7RxGgudJL3WE3RgaH9RYnH-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Colby was great help with finding me the right size unit. He showed me several units and we found the one I need. Very clean.",
"date": "2023-04-18T14:47:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brandon, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-23T18:18:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6c50f47d-325b-44c5-ae40-e0edb1143963",
"author": "Jessica Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdYXDFznErMuwanWe0qcv7CAN3hDju5A1tGi-e8JcSIXh4pA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very affordable and nice storage units to store your goods in!",
"date": "2022-09-29T17:46:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jessica, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2023-06-23T18:18:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "94a4d372-b261-4e7f-9e98-b1df7226c1b7",
"author": "Sandra Dow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUTA0Tq3DyaeVBfQzD-t8rnLA5rDhKOMh3XsICWbuMIew1Ah_T=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-03-30T00:00:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sandra, Thank you for taking the time to share your experience. We love that you had such a great experience! Thanks for sharing your review. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2023-06-23T18:18:38.000Z",
"tags": [],
"sentiment": "positive"
}
]
}