{
  "summary": {
    "average": 4.6,
    "total": 24,
    "distribution": {
      "1": 1,
      "2": 1,
      "3": 1,
      "4": 0,
      "5": 21
    }
  },
  "reviews": [
    {
      "id": "aee9c32b-eeb0-4b47-bb04-5107aaa4632b",
      "author": "Jeffrey Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQbqQCFEA5EZSi-dTU_W0_fiCbv8tKmKZAYkrUaMySLVggwA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha and Brittany are very knowledgeable",
      "date": "2026-06-23T15:30:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cf6a293c-f4cd-4f4a-b7f5-8884435f4574",
      "author": "Piper",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ9L15PZubV45cckdMt5cspGP32rXqJKYWIB9y9VtGmHlvsg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha and Brittany are very nice and welcoming",
      "date": "2026-06-04T21:14:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Piper,<br><br>Thank you for your wonderful review! We’re thrilled to hear that our team made you feel welcomed with their friendliness. Your feedback helps us maintain a high standard of service. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-06-09T18:26:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "63f8d035-cc48-4488-baad-3f46c072dad7",
      "author": "Rodney Pickering",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6d-NHYpjpiTYJ-y48NY8QL54SnDtTtEguTEqz1neKcs7Pxgs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice place good service!!! Brittany and Tasha is awesome!!!",
      "date": "2026-04-10T13:24:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Rodney,<br><br>Thank you for your kind words! Your feedback is invaluable, and we look forward to welcoming you back soon.<br><br><br>",
      "replyDate": "2026-04-23T18:26:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b1e1e5e8-a627-43a7-8c09-080bf1f1e978",
      "author": "Doug Pontillo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVie-IqCYQXbc8Y4Ui0VPTKxlrX8fO0MA0NNXpPOlEDwZvLZuxr=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service. Tasha and Brittany are very helpful and friendly. Highly recommended!",
      "date": "2026-03-03T21:20:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Doug,<br><br>Thank you for your wonderful review! Your recommendation is greatly appreciated and motivates us to keep delivering excellent customer service. <br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-03-23T18:26:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ab9a4d43-c292-4db2-992f-e272e1b7dcfd",
      "author": "Jeffrey Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXSKUW-iMf0BeTnEVM8LZXP7fMJqSOEmaqdB5d6YcQxI9yZQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service",
      "date": "2026-02-16T15:29:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jeffrey,<br><br>Thank you for your kind words about our customer service! We are thrilled to hear you had a great experience with us. Your feedback encourages us to maintain our high standards. We look forward to serving you again soon.<br><br><br>",
      "replyDate": "2026-02-23T18:26:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "41603117-acdb-49f7-a4f4-dc030af14567",
      "author": "World Traveled",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFPl7UKQbHqXJ1q9C8uxsMuj-FojLtcmez560kBkPg40MToA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-18T20:52:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating! We're thrilled to know you had a great experience. We appreciate your support and look forward to welcoming you back in the future.",
      "replyDate": "2025-07-23T18:26:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7d4ad0c1-8382-442b-bc68-14ea153bf5b8",
      "author": "ashley parrish",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKWTFSWBcVFqdsZzpLsunDLR13i3Cd43lV2ifGeNuu45BD7gla=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha clark helped us and explained everything",
      "date": "2024-10-17T17:13:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "ashley, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
      "replyDate": "2025-06-23T18:26:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f33c5d4e-7165-4c86-8d9b-22af66fe7071",
      "author": "Journey Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy21gbPlvZ3Ts_NsMGllzqtsJ3MhvGa4a1XUNiiUp352nbBw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The workers are amazing, she is always there when I need help and amazing and super nice! 😊",
      "date": "2024-10-16T21:51:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Journey, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
      "replyDate": "2025-06-23T18:26:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "49fb0b20-e9d8-41bf-bdd4-ed1fa463c201",
      "author": "Tonya",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXEZbZPxwrulQlMwEuGeHXFSArmv-aasF8qWGrzOu3gz--Tg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha is very helpful and nice",
      "date": "2024-10-16T21:40:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Tonya, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
      "replyDate": "2025-06-23T18:26:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "01fc036e-7152-41e8-8855-02cc1e3aaa61",
      "author": "Jennifer Nowlin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBM4YPbjbq_mdJ83x3S3UlRG723UktaFoCGcebwEmZgilJODGN=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The staff was very helpful with knowing what i needed for what i need to store. So friendly too. Highly recommend",
      "date": "2024-05-17T14:26:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Jennifer, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
      "replyDate": "2024-06-23T18:26:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5809d414-3a87-4833-a258-8463cc2d9b96",
      "author": "Justice Wenz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzq6E52ZFnEA3Cu7z9-sXuleEIQ_JIuT3bZNtBd18Udo5nzcLF=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very Helpful staff with personalized service that made the process of renting a unit stress free, quick, and efficient.",
      "date": "2024-04-30T14:53:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Justice, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
      "replyDate": "2024-06-23T18:26:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8727d08c-2652-4398-bf10-5f96a67c948f",
      "author": "Alexandra",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPSLOvr6tSatnCGYmStOBlQqnNT1CzQKWQjZVjkOd57FjEPQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amber was so kind and helpful! I would definitely recommend 10/10!",
      "date": "2024-04-25T15:40:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Alexandra! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
      "replyDate": "2024-06-23T18:26:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "73eb0552-ade0-4d0a-8698-5412a350e947",
      "author": "brandon schutte",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8TWCR81nKBCTCej5waJXzn7BiqqYGW2mGM8Ql2UI7_rGNmg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha needs a raise!",
      "date": "2024-03-11T18:21:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear brandon, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. See you next time!",
      "replyDate": "2024-06-23T18:26:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dc2e3767-ec82-4e93-8db9-75c8f09a23a3",
      "author": "Wokamole Thai- Mex Fusion",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVycyr8ZukWSnlUelnUEZiRM6YiAKjsZ1IznnIAxFFjO-4f6eg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-12-26T09:59:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Wokamole, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
      "replyDate": "2024-06-23T18:26:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4dd4fe76-c611-43c5-9fcb-76580313498d",
      "author": "Melissa Monnett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVm_jykXkRtfCr_W9VZUaV9hFlxg7Zby-O6qdJdIpo7vraKhn8-=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "These ladies was amazing very professional and helpful also they went above and beyond to help me and my family. Amber and Tasha best ladies ever.",
      "date": "2023-11-17T15:30:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Melissa, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
      "replyDate": "2024-06-23T18:26:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2df649ce-feea-42c0-8d06-cb9aebf3e4a5",
      "author": "carl allen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY1FUh4AUuod1efyRG6kXRuAJSs58lFOPZ1jrnRBPz-_CA7fFq=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice place to rent from,everyone is very friendly",
      "date": "2023-10-23T14:41:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings carl, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
      "replyDate": "2024-06-23T18:26:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c82262c0-d719-478e-8544-672618adfb98",
      "author": "Anthony Richards",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg8bWAT7r9cCm5fBCmo8fW_SNbWLtl9BDCFiFSh7m-x3g8qg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amber returned my call, very professional and was able to get me a storage unit that fit my needs.",
      "date": "2023-08-29T18:19:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Anthony, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2024-06-23T18:26:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "878e8d95-d401-4c07-a907-8c3f783728f7",
      "author": "Emma Sadler",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPZBQhWdq8TM4G0Q9XZAKHX5y7ZFHRivTeKYtwXbbGNiWRn14W=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Absolutely amazing! She is so sweet and really supportive",
      "date": "2023-07-03T14:48:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi arty, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! See you soon!",
      "replyDate": "2024-06-23T18:26:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8069ca86-fdb3-49ba-9968-6eb81590efee",
      "author": "Jason Cary",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMaFGQmlzm3kCYFboFHIBKwroxK_2GYwSl0hjovrdYL7Yszma8kg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "A+",
      "date": "2023-03-08T22:04:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jason, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
      "replyDate": "2023-06-23T18:26:43.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ec07eece-57f9-4a9e-a1bd-764e25d67d53",
      "author": "Raheem",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH_JC6waYgUzw37F7t0qUpy7geUBBYAq9m7EvMX4DGVEzUYQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "They have 24hr move in option that is easy and convenient. Great storage option.",
      "date": "2022-10-12T17:43:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Raheem,<br><br>It's such a great feeling to know you enjoy Mini Mall Storage. Thank you for sharing!",
      "replyDate": "2023-06-23T18:26:43.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "213dae3c-c3ab-48cb-8eec-798d403eecf1",
      "author": "Jessica Mason",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdYXDFznErMuwanWe0qcv7CAN3hDju5A1tGi-e8JcSIXh4pA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice looking storage units and the price is cheap!!",
      "date": "2022-09-29T17:48:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jessica, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
      "replyDate": "2023-06-23T18:26:43.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    }
  ]
}