{
"summary": {
"average": 5,
"total": 73,
"distribution": {
"1": 0,
"2": 0,
"3": 0,
"4": 0,
"5": 73
}
},
"reviews": [
{
"id": "390be7ff-a119-4bf1-893a-67c89307bdc9",
"author": "J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXxij-v9lhRXBmutk0wEgwnlCBsP_ZZsA9NKWpdzeM4s5fEys=s64-c-rp-mo-br100",
"rating": 5,
"text": "I like renting from here. It’s easy and convenient. Set up automatic payments and never have to remember to pay my bill. Works well for my business.",
"date": "2025-11-20T22:30:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We truly value your business and are thrilled to be a part of your success. Looking forward to continuing to serve you!
",
"replyDate": "2025-11-23T18:07:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be38b439-75c5-4e3f-ab90-42c71c1632a8",
"author": "Richard Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlYFFlORcdmBHdMRXZsjRxH6OcM2D_HtPnzOtyAIMV_XB7eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-14T20:58:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-10-23T18:07:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "523392ff-59e9-4578-a0b3-49dbbc253cf1",
"author": "George Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWytE4dAOVi9SSUKUdbS1rssNT1M_yAsIGMiL6gA1h6CEyu5GA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-10-13T19:25:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-10-23T18:07:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0fcdb59b-2e83-4430-ba70-8ab08ff0a161",
"author": "kburkie100",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRTJgdUfrY7NWRRpy6cuN8O3W1LuyWYfob_FUTi0-4XTZK-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett is an awesome manager",
"date": "2025-09-23T21:06:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words. Your feedback is invaluable in helping us ensure our team continues to provide exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T18:07:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "dfa3656d-e9e7-4107-95b7-704814d3ce89",
"author": "King Knowlie78",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQ00obKuMqkLdMZ3pBF-eJCW7qCXaq37QSExcwY4tHfEc58g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Locket helped me out alot",
"date": "2025-09-22T20:46:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful experience! We're thrilled to hear that our team was able to assist you. Your feedback is invaluable in helping us continue to provide excellent service. We look forward to seeing you again soon!
",
"replyDate": "2025-09-23T18:07:52.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "425ff59d-efe8-4a91-a25e-7f7ca94f13c6",
"author": "Michael Temple",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzKTVyq910VH2PdBeEQ5HTBZIeWpxVfT8TE59EUAaVU-4mQ_o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett helped me get a unit really cheap It’s great",
"date": "2025-09-22T19:18:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for sharing your wonderful experience! Your feedback is invaluable to us, and we hope to see you again soon!
",
"replyDate": "2025-09-23T18:07:52.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4cb69744-35ee-4e27-bb09-c8b68176fc0a",
"author": "Ryan Carns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVjIzHOOVXAd8SEujLNMNIPRBOTL5tOucB2UM6gFsadYjr5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Error was made and Lockett was very helpful in getting the problem fixed.",
"date": "2025-09-19T20:57:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ryan,
Thank you for sharing your experience! We're thrilled to hear that Lockett was able to assist you effectively and resolve the issue smoothly. Your feedback helps us continually improve our service. Looking forward to welcoming you back soon!
",
"replyDate": "2025-10-23T18:07:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a4029a83-5338-4aaf-ad71-1d948628de67",
"author": "Diana Nye",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIHZHvehCR1jOIMoRsNuG7SIlDhO0wfYiEXRiRypAHExtPVus=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett helped us out tremendously. We left feeling very satisfied with our experience and look forward to a long relationship!!!",
"date": "2025-09-13T21:26:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Diana,
Thank you so much for sharing your experience! We're delighted to hear that Lockett provided tremendous assistance and that you're looking forward to a long-term rental. Your feedback is invaluable in maintaining our commitment to excellence. We can't wait to welcome you back!
",
"replyDate": "2025-09-23T18:07:52.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4351516e-d166-446a-9327-1356ca30af3b",
"author": "Joe Eggers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvigo1iHRvx78KvLGXxk_MvsboIeU-YbUgsqE8AnXrZeNAgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, very easy to lease from them",
"date": "2025-08-25T18:59:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joe,
Thank you for your kind words! We're thrilled to hear you found everything easy and enjoyable. Your feedback motivates us to maintain our high standards. We look forward to serving you again!
",
"replyDate": "2025-09-23T18:07:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab2ec46a-c0a6-40a8-af99-a1aa9cc5ed12",
"author": "RoomFullofSwag",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDiXOFZ35riSH50QSZ45PfiOB5izoVOAMAl8LC3iQGdoqWnqs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett is a great manager who is very helpful and very communicative",
"date": "2025-08-25T17:43:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback! We're thrilled to hear that Lockett provided you with excellent service and communication. Your kind words motivate us to keep up the great work. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T18:07:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "04454035-f504-4986-bd12-2e82e3163c83",
"author": "Selina Serrano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSGRoXEN-9FZ-zPUN4nD6tcwkH81ZTkqGBHPJO5-bVSKg2DfsdsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommended! Lockett was extremely kind and helpful. All locations are amazing!",
"date": "2025-08-15T14:54:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Selina,
Thank you so much for your wonderful feedback and recommendation! We're thrilled to hear that Lockett and our locations made such a positive impression on you. Your kind words motivate us to continue delivering excellent service. We hope to welcome you back soon!
",
"replyDate": "2025-08-23T18:07:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "86701b4c-f8f0-41e0-83ca-016113c2b2e3",
"author": "Brenda Kendall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViNEz4_66BTqJVihzw07K_eEzeQyGYJ1RS-uV7YL_OA9wgGYN3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett helped me move my heavy dresser",
"date": "2025-08-11T18:37:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brenda,
Thank you for sharing your positive experience! We're delighted to hear that Lockett was able to assist you with moving your heavy dresser. It's always our goal to provide helpful and reliable service to our valued clients. If you have any more tasks in the future, feel free to reach out. Have a great day!",
"replyDate": "2025-08-23T18:07:52.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "3d04636e-9685-47ab-a1a2-a4d1c2778edc",
"author": "jack kozlowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICH3R-XxUfr2TQUt6CU4rar9XiKwqH-Y6kCQkebks8UAVeIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett was very polite, and helpful. Highly recommend using mini mall storage.",
"date": "2025-07-14T17:17:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jack,
Thank you for your wonderful review! We're delighted to hear that Lockett provided you with polite and helpful service. Your recommendation means a lot to us, and we're thrilled to know that you had a positive experience with Mini Mall Storage. We look forward to serving you again in the future!",
"replyDate": "2025-07-23T18:07:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3bbac256-62a6-4b95-90cc-dcf3bb18dc01",
"author": "Brandy Robertson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPZYiCa73FNR_niBOuavf1dHOa2LKl0rmbjkkkvk-iwtgiWbI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nigel was a pleasant guy and very helpful. Made me feel like family. Very great working with him and will do more business in the future and also spread the word to others that need to store anything…..",
"date": "2025-07-05T14:48:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Brandy, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2025-07-23T18:07:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "668258ea-9336-4ddc-862a-c19d33a3a14d",
"author": "Miguel Dieter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsXS7825csWQLLKLyjaalCFxfUxmhVTlek5pttY9CwCHgZoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Locket is the property manager. Let me tell you when I say he is the best, I truly mean it. He was so helpful and helped us get into a unit larger than what we could have hoped for. He was polite and answered all of our questions. If you’re looking for a storage facility with helpful staff, this is your place. He made the price worth our purchase.",
"date": "2025-06-30T20:49:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Miguel,
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our property manager. It's great to know that he was able to assist you in finding a larger unit and that his helpful and polite nature made your experience worthwhile. We truly appreciate your kind words and recommendation. If you need any further assistance, feel free to reach out. Have a fantastic day!",
"replyDate": "2025-07-23T18:07:52.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7eadd9fd-ba3d-4c34-a653-f05f501e7c81",
"author": "Jennifer Ratkay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOxNktKetC2moj7hkPZvHzkXz-SCrciUdC1rsJDG5MBlCu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett is a real help. Been struggling a bit. Tough times happen. They’ll work with you.",
"date": "2025-06-27T19:22:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jennifer, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T18:07:52.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "b91d2058-7ae0-452c-80cc-cd2606d54469",
"author": "Tristen Ivak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHUhq3Tz4uOWgw17YunAeuNtrYEXq4a3n0u3b5tQG87uh7pQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best place to store your stuff! Reasonable pricing and friendly staff! They are very helpful!",
"date": "2025-06-26T21:51:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review, Tristen! We're thrilled to hear that you find our facility the best place to store your belongings. It's great to know that you appreciate our reasonable pricing and friendly staff. We always strive to be helpful and provide the best service possible. We look forward to continuing to meet your storage needs!",
"replyDate": "2025-07-23T18:07:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3e58e589-e6a7-4b5e-8031-a93c532dfe23",
"author": "Kris Prisco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEoTF1WPy-INaY4_QdC3ZGzeWF5ov2UkdnJ0_tr_f8TtDvmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-06-25T21:57:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that you had a great experience with our service, Kris. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future! ",
"replyDate": "2025-07-23T18:07:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4a11893-e18d-404e-aab6-04cc15b2d05d",
"author": "Joe Long",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXP3CfktkRLr4EERui6zhAVPAv12FV7hjMT3j16-LKVw2zWEKgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, transparent, convenient. Good stuff.",
"date": "2025-06-25T21:27:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review, Joe! It's great to know that you enjoyed your experience with us. We appreciate your support and look forward to serving you again soon!",
"replyDate": "2025-07-23T18:07:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e61b32f3-145f-465e-b4c0-d08d73e2b2ed",
"author": "Nick Sadzak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIALilRM5nuqhwzY0bbgx3FHfPejZWMzYS9V7pro8zF5slWPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful with finding what I needed and very friendly",
"date": "2025-06-24T22:06:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nick, Thank you for your wonderful review! We're thrilled to hear that you found our service helpful and friendly. Your satisfaction is our top priority, and your kind words encourage us to continue providing the best experience possible. We look forward to assisting you again in the future!",
"replyDate": "2025-07-23T18:07:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "86768935-b19d-4539-a0ff-0ce156a3c2dc",
"author": "Roger Frieling",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnZTi7_IbvGSQJKvLjqeP9luZusqi4-wkb6Cxh-1tUIQruKwU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Locket helped me get a unit",
"date": "2025-06-20T17:52:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Roger, Thank you for your positive review! We're delighted to hear that Locket was able to assist you in securing a unit. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you have any more feedback or need further assistance, feel free to reach out. Best regards.",
"replyDate": "2025-07-23T18:08:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a53518ce-6ebd-462d-800d-c8aaeb857c32",
"author": "Bob Corey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPb_gtjIG1o2imy0-7i94WpIsNLKmKFRwNLw-w_fBUUCWSuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett was my sales rep and he was great. Their prices are very competitive but he worked to get the BEST deal possible for me. I've used a few storage facilities in the area and Mini Mall Storage is the best by far. Highly recommend!",
"date": "2025-06-14T15:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey bob, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "0499c6c4-1664-4e1b-bfc1-8f132f765418",
"author": "Chris Wi Quist",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiuPQjkG1DJDW-fyxaznvgGcImzo96Df3-RxFNa7Kwkp37-j0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-04T17:36:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chris, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! See you soon!",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3dd40d07-697f-4939-bf07-9bef6751e7da",
"author": "Cheriss Heater",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAr6IjqnjOT4AyxFtiZlgV-J96bbnJVUSfdWOiyCnKWKacoLMo=s64-c-rp-mo-br100",
"rating": 5,
"text": "The gentleman working the counter came out to greet us before they were even open with a huge smile. And then the other gentleman came out and greeted us with smiles as well. And when we had an issue with our unit they fixed every problem and then some these people are great!",
"date": "2025-05-30T13:42:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cheriss, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed801923-9fe3-4cc4-9690-8484a67b2551",
"author": "Kari",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpBg249ImiOlI4QZOqrmapn2C0NPuHR7yGEW6UYOoM0b3wkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett was such a huge help. Had answers to all of my questions and extremely friendly!",
"date": "2025-05-28T20:31:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kari, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f95c55d1-e9fd-47aa-87f0-0fb63d6f305f",
"author": "John King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJHB6G4U8DBOU2LLwEpZUStdrPE_Rh_qszkeStBuhUNfzuxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett helped me, great service",
"date": "2025-05-24T19:34:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "c5ad8d56-5d93-491f-8e51-0e8cdede30c5",
"author": "Jodi Sickles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdAPIh57B9KtGTjJUiEt7tSNucD59RGLDdL29IJz50f5jP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett was fantastic",
"date": "2025-05-16T20:28:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jodi, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "56cb996a-ced4-4dfc-b246-94a5dc75ea7c",
"author": "Shari Boren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWstAuq_wu2uWBXgz8ohWvzPCKjf-ogpakrISu_uonQ18TfCPRL=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Looking for something small and short term. Lockett was very helpful with finding me the best size for the right price.",
"date": "2025-05-16T16:04:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Shari, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "bccf65a7-2942-4c70-b564-7a8af2d7daba",
"author": "Ray Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-7qhrI_6T0G2fjYcFrObBCVIr5MSnzRTrnKIPERzxW5DfOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett is awesome, extremely customer focused, a pleasure to work with!!",
"date": "2025-05-15T20:11:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ray, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "cfc44906-9b19-4c35-9434-f8daac920ea6",
"author": "Yung Pyramid",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvuvqPoxEMAGVPw8NkRjcvAcqy9tDdMiDVgFK4VyPOOqo3f965=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the place to go! Awesome staff and clean storage! Very safe",
"date": "2025-04-25T18:49:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Yung, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "572628b0-20c4-4c33-8c4f-1d6a03757901",
"author": "Brian Lien",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuKHAlqY60LPFfm8OhhG71EKSHUofJiNbXokpirpIoSzPgPQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lockett helped me out with my unit today. Best customer service I've ever had",
"date": "2025-04-23T15:30:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brian, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "da97da69-a8ee-4d6d-922c-fe98a422cb0d",
"author": "Maddie S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKE7augSIChCOLpCakzPL7BIoTdmShZBkAnaddnOjTmK4o8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett is Amazing and very helpful",
"date": "2025-04-18T17:28:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Maddie, Thanks for the great review! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9c6c8260-2c6a-4ddc-8737-e6cfe93ace11",
"author": "Sue Spring",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeYTOv1qy-dwyZXEMKUUQzBrG-D8aFxDKcNQNJhQ4bEK_6eQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service, Lockett, from unit management is fantastic, very helpful",
"date": "2025-04-18T17:24:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Sue, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "1c214763-7132-4905-a5dd-e5587e725feb",
"author": "Elton Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKezMGFPfRxhuEpvE8sewv4VFaylwbyZ3GCA6dPM8ts7ZDxRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett made it quick and easy to get a storage unit",
"date": "2025-04-18T14:41:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elton, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "958e89ed-65dd-4ecb-aabb-9bd011e79736",
"author": "richard wehrle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2u7Oqt5C6qTM4P7HsIM_0SFvomxhg9OQN0Dl60U4ztaw1CA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. The guy was very helpful",
"date": "2025-04-11T15:56:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Richard, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba493ec5-b41a-4a91-a1cc-4149e593f018",
"author": "Andre Wells",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIU1aDJgT8e8yVOkFjhteaWfgZDYO2jqvarFNn9c92jjZrAKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett was a great help with everything",
"date": "2025-04-11T14:42:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andre, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "4425b85b-481f-4767-8e91-f1a32cecbee3",
"author": "John Prendergast",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9kT_ER0ANGlSiQGJLZbQzW9Xlcle0DerVZgXSaLTCHgaL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett gave me a great price. No run around. Honest guy about the price very easy to work with 10/10 would recommend",
"date": "2025-04-09T13:48:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "869f638c-6a10-4f85-896a-3e373c3bfdfe",
"author": "Dania Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6pzBNEVU79WcAxK17HPcWHd1Z8U4K5m1pLNFiGdlInRQRHZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had such a great experience with Jim. He was extremely helpful and knowledgeable.",
"date": "2025-04-08T18:17:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dania, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5ec65ab0-c1a5-4057-b565-9fb5680c21c6",
"author": "Angela",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjgL8IyCg-n9px9wOY1TqSmsZJmjwaapjc5Ssr2hLNkrQ3gifr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great time today with lockett",
"date": "2025-04-07T21:48:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey angela, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "2715338f-aa74-407b-b384-7aca847a7b9d",
"author": "Leifericgibson.1234@gmail.com Samanthagibson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcPRSCYVHbFcmYABAB4S5xul7c4wr2J6f5rfxElQnGiZgdQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-05T18:26:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Leifericgibson.1234@gmail.com, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T18:08:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6493bf77-5fb7-4b70-8bdb-ca590def8c75",
"author": "Amy Pressley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiyKv-ZZXBG5ysvWtMg3qzD2WUi-OYgrRrQNZbFbw3xAQHTcKR=s64-c-rp-mo-br100",
"rating": 5,
"text": "He has helped me with my bill today",
"date": "2025-04-03T18:16:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Amy, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72344599-42e7-44f8-996b-ea5317a1c557",
"author": "Denise Torok",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMr9MPW01h6QhOrEXJ7yaVMkWkBf3XcUjlh7Qekz8VWQONQBpW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett helped me get units today, he was extremely nice and helpful.",
"date": "2025-03-31T19:06:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Denise, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ace32c27-cd38-446a-b185-86fed2d224fb",
"author": "Jeanette Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIy_yQqPYo9VQGzUo6EFiU1xYmXEteBxyJiwavITMgCUKsd2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place best price...",
"date": "2025-03-25T22:00:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeanette, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a37d54aa-de4c-4b4f-a9a5-ce97139d3ae0",
"author": "Chris Paulsin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ533MYycXPXDWJTnKv8umG-Aj-uutBJvHzVae7meWBnMbEuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett is awesome. Great unit and great prices. Great customer service",
"date": "2025-03-25T17:06:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chris, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "6143408a-f2a3-4639-a40b-908e1f7f2e10",
"author": "David Warner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKukcFIL0cDB6Mzn3oxGBTZU6iq_EoTVmXA6NkNDPHtZsHBgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett was polite, friendly, and made me feel confident in the service.",
"date": "2025-03-21T15:09:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Hope you visit us again soon!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "70d396eb-7815-44c7-b244-c7775ce587a0",
"author": "Barry Warner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRiJcPBhGescxtAun5GX3Nnn--mf0XnRKuIDTXKJk-9ud2XfMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy, fast setup, friendly service.",
"date": "2025-03-21T15:08:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Barry, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e472891-b94b-4c84-b068-ddded604f28a",
"author": "Kayleb Struble",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1dFx1Vdzhet_15ReiyQLn-_oMkCHM5OQUFf6mZnXTCgj5FCIF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett got it covered",
"date": "2025-03-19T22:24:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kayleb, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "61fe14f9-a88a-4062-8c44-dfab67ad30e5",
"author": "Bri P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaqqvVoHNErDxsdQn4FHL1cg_kgZQOqpfS7FSnZco_CXw6RA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett was really Smooth and easy experience with Mini Mall Storage. Staff is very friendly and professional. The new property manager, Lockett has helped me tremendously.",
"date": "2025-03-12T17:11:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bri, Thanks for the kind words! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8a110497-6b91-4bd2-89a3-828add9b51a8",
"author": "Jenna Santana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTHhU2ZtWhdcADFT8Cq6AyftKfdQ3HjcJq1-YORt6q2QEa3A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lockett helped my family get into an affordable unit. Very knowledgeable, kind, respectful, and professional. My family highly recommends this facility.",
"date": "2025-03-06T19:46:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jenna, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "31f35ad3-31f9-46db-b658-6d9dc947ddbb",
"author": "andrew kepchar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyRCV3zbPpumvackqeSRbzLeUDto1U5RhbwDhxp5cT8VFi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, quick and simple. Unit was clean and Lockett was great to work with.",
"date": "2025-03-04T22:43:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings andrew, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "8ffabfeb-3b42-4609-bd1e-e599311b2bed",
"author": "michelle cregan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVr0wt9GNphwtFCGxvVYhUSS6Exff87_cgIy5e7BeKH-7bXXzoB-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett and Cameron are the best with a low rate",
"date": "2025-03-04T19:23:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear michelle, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c39791ab-1a12-48ed-82d6-a68befefd649",
"author": "Suavee McGill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiPB9AUa__nk_AeYr6CjhAEA-CkhIC0wERFT0t9-piRkB5sA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett helped me to give a unit for my car! Awesome customer service!",
"date": "2025-02-19T14:42:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Suavee, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "e817fd23-d547-4e3d-b3d5-adbf4bc5c491",
"author": "John Merkel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5hJBqhmqydiRIrOzh6e-3bxNYD-U3-UfMnHW4ZesGOsqcPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett was a great help, he got me the best unit at the best price.",
"date": "2025-02-17T23:15:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "93f27195-601a-4082-842d-e52a30dc4ad8",
"author": "Chuck Schultz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJalsypkDs3IvP-CH0I--4ri6s4iI8W8NXYyaKqBR5FWg8Q7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett and Cameron did an amazing job helping me move into my unit. Great customer service and great rate. Highly recommend",
"date": "2025-02-17T15:37:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chuck, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "18dc9445-c94b-46b2-a2f4-fbaa163fe059",
"author": "Wassup doc",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_VnJ3-wMvYf5KEzMdrdJF0Xo18I92iojmwmCjP21MgNWOSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Locketta helped me out",
"date": "2025-02-05T17:53:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wassup, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "20154374-fa52-4c93-bb26-e5f958eaeccf",
"author": "Sammie Jo Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQtvldHAAE7VvJlYOHAQfGonBjaYB3G9gcdGA6l-dH3F-ayZ0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett was amazing with trying to help lower my price! Great job very professional and helpful",
"date": "2025-02-05T16:46:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sammie, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "0c8a8075-f52f-4851-a505-07df14c08ea7",
"author": "Johnson OMalley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyhZV_f_LicO2OZBz6pKKL8m3RpticjXAh0U3cLMwZRNeV0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett was a great help and source of information appreciate the help 👍",
"date": "2025-01-22T15:47:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Johnson, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0a7fd5c7-d094-48cc-baab-ba863dd8cfc3",
"author": "Robert Scartozzi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKW4QuBV2g0BR0_-3VRVcFQD3g6YU1bfRFLZsa5i1LizgNmOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lockett gave me the lowest rate and the best location for my car",
"date": "2025-01-18T15:45:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Robert, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "943ffa5f-07d3-4f89-b18b-dcb6e6e1759c",
"author": "Eerlybird 710",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhxCLfYbupaOXAAVqOIXhxlDwsoVexlszpkq72NiDUa_4kwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-16T17:07:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Eerlybird, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ddb84b9b-84d7-429e-8a3a-d0fc77485af2",
"author": "Terri Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJy7T7GrT4Yq6LhSuOJWlr7qIt73coVy1cN9khKAOfKflKhYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was amazing. Great place",
"date": "2025-01-07T02:04:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Terri, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T18:08:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "928280e3-5362-4cbd-a1a9-2b76a4b87453",
"author": "Edward Dieringer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInY-qfZiDcR8hKPBGZIhiSVLuv0V8X2SnvquGD5UpViTgo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice storage facility",
"date": "2024-11-25T22:37:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Edward, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T18:08:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "217d8cb0-318f-45be-b894-3d813ebc75e8",
"author": "Tom Barber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIu81OnSyDCuwUK_oQXf-h_dnhGynih3HEVvu_EaehHC4aC8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy. Storage unit is clean and protected from the elements. Highly recommend using mini mall for your storage needs!",
"date": "2024-09-18T19:15:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Tom, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2025-06-23T18:08:08.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "60e514b0-f8a0-4aaf-993d-4e3eaedf8634",
"author": "Bill Whistler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmtqKef80k9D4UMbmoWgHg-Shk1fLuEyl-1a1nawhAJFmmjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lucas was very helpful and cordial",
"date": "2024-05-24T15:06:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Bill, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2024-06-23T18:08:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "55f11d64-3c96-4ae3-9f7f-43a799cc8678",
"author": "Nicholas Andreatos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIzzcnEdXsuyAC0Baq-1tK7cksBZq-Jxp83fn5U8UpfIhbhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall in Cedar Lake has the best prices for storage in the area. I worked with Lucas who provided excellent service in helping me choose a storage size and also saved me 135.00 per month for the same size I had at U-Haul. Thanks Lucas!",
"date": "2024-05-02T22:17:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words! We work hard every day to provide exceptional service and appreciate your feedback!",
"replyDate": "2024-06-23T18:08:08.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "74e69d8d-6b73-4fb0-bbda-cc3e6e518ed3",
"author": "Ricki Ann Topel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPPk8zQt0s6nwK03m9PaTizqltVM3uR-E6MCtiaw1u_XBSNEGp=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-09-22T22:32:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ricki, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2024-06-23T18:08:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ccf48e8-ea41-4410-b2cc-32643dfee2f8",
"author": "Kaitlyn Tomecko",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYLiA71xLobotmlcHjbMg_K2xYopP3cvvhz1kKBhWk2tpC9LQk=s64-c-rp-mo-br100",
"rating": 5,
"text": "The units are very nice and Lukas was very helpful.",
"date": "2023-04-26T01:50:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kaitlyn, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2023-06-23T18:08:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe55f6b0-2b16-485f-9e7e-a50620e12a6b",
"author": "Aaron Perkey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzbDR01_MTXJxbvyfHaHRilkHd-MMfLooFOKkERoB5_h8hHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lukas and Renee were very helpful!",
"date": "2023-04-25T20:12:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Aaron, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-23T18:08:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47e11099-9503-4b6a-acdc-440501787d59",
"author": "Lindsey Austgen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdivn1vu9ei_yy1jSy9LfFGSEzp6kFrtCcUBI-SISX7H03JA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Purchased my unit today from Lucas and he was super helpful and the unit was exactly as described.",
"date": "2023-03-31T20:40:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lindsey, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-23T18:08:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5292f311-5fb0-4dc0-b642-fff1dfd45a50",
"author": "Jessica Bellinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJ9YgBxJcKlqPTlBJk9pMHCK9VgysYyxzZrBaBtdJjSnM_pukJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lukas did a great job explaining details to us and showing us the unit.",
"date": "2023-03-30T19:41:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! See you soon!",
"replyDate": "2023-06-23T18:08:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ed4e71a-a929-45fd-9112-e5ef0b296bfe",
"author": "Beth Roche",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkm4gW7OLFrvwVfgvWvdd5eeM32weyf3cFyM4etuAF7c5tUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-30T17:24:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Beth, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2023-06-23T18:08:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "816c114a-c40e-438b-a140-63708ca71cd6",
"author": "Ryan Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQNB2Xl6DzOKddNqANrc4gU00M4QS8auHn0M--aF493Dc7Bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brand new storage units, gated, and huge!!",
"date": "2023-03-27T23:29:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ryan, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2023-06-23T18:08:08.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "993d22a2-91e8-4225-81cf-7be9c9827dad",
"author": "Cathleen Craig",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDgkCnhQm7YLIjtig0KmxgkVvBukTMOJcfDwTaWOC5oLNTxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, great price. Lukas and Renee are both awesome, helpful and knowledgeable. You can't go wrong renting here :)",
"date": "2023-02-17T16:50:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cathleen, Thanks so much for taking the time to share your positive experience! We're thrilled that Lukas and Renee left such a great impression! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2023-06-23T18:08:08.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6caa1a35-7ca2-4b6b-bf4a-54f8193ac258",
"author": "Amber Heckman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPEzygAH5AtDg3-r53hNKYAYu2P5JfICe4LfXj4oQVDbtOew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Beautiful new location. Renee is knowledgeable and very helpful!",
"date": "2023-02-17T16:39:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amber, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2023-06-23T18:08:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}