{
  "summary": {
    "average": 4.7,
    "total": 25,
    "distribution": {
      "1": 2,
      "2": 0,
      "3": 0,
      "4": 0,
      "5": 23
    }
  },
  "reviews": [
    {
      "id": "7fca4c4b-27ce-457b-85e6-7fed6384b834",
      "author": "Jessica",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9KAvY_vYOkVpjqXgyyMHAAH4XQ4PfUG9hd8PkGPrEskyMpA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "great customer service and great employees!! definitely recommend!!!",
      "date": "2026-06-10T22:46:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jessica,<br><br>Thank you for your wonderful feedback on our customer service and employees! We are thrilled to hear you had such a positive experience. Your recommendation means a lot to us, and we look forward to welcoming you back soon.<br><br>",
      "replyDate": "2026-06-16T18:11:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "19a14af3-8aa4-4f65-a331-06cdddc36e07",
      "author": "Robert",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQUvacdyNv_gi7V0LBlsWwpFLHAz6QxGBbF00N2NGsTYKbrWs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very respectful and helpful. Keelee was very kind and the units are clean and spacious. I recommend Mini Mall storage for your storage needs.",
      "date": "2026-06-03T00:40:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Robert,<br><br>Thank you for your wonderful feedback! We're thrilled to hear that our team was kind. Your recommendation means a lot to us, and we’re delighted you had such a positive experience with Mini Mall Storage. We look forward to serving you again!<br><br>",
      "replyDate": "2026-06-09T18:11:03.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "055ea4bb-1126-4df3-a84f-40de244b7e0a",
      "author": "Robert Peterson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZXa8boQdB7SWAn38qJeOmGUFDgWYXUuSG2XlptyKomOE_YG32=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We stored some important family heirlooms here due to an estate sale. Stacy(?) I think was there and helped explain all of our choices, very professional. Good location (at least for us!), everything seemed well kept and clean. Thanks! (Also, we have a small towable RV we might try to store there if they allow it...)",
      "date": "2026-05-14T12:50:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Shane,<br><br>Thank you for choosing our facility to store your family heirlooms. We're delighted to hear that Stacy provided you with professional assistance and that you found our location convenient and clean. Your feedback is invaluable as it helps us ensure we continue offering high-quality service. We look forward to the possibility of accommodating your RV in the future as well. <br><br>",
      "replyDate": "2026-05-23T18:11:03.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1be26121-3184-4831-820c-de89a5068d72",
      "author": "David Tyler",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLak1DDOdxe1EBkFJmrTAbO8DTiraaT9tqe6tET_CA05T3ljg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Honestly the cheapest, best storage I have found. Super helpful",
      "date": "2026-03-24T19:54:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello David,<br><br>Thank you for your wonderful feedback! We're delighted to hear that you found our storage solutions at Mini Mall both affordable and helpful. Your satisfaction is our top priority, and your comments motivate us to keep delivering the best service possible. We look forward to assisting you again in the future!<br>",
      "replyDate": "2026-04-23T18:11:03.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e00a49e7-cf78-4f4e-b50d-96e49ab4c9a3",
      "author": "J",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXxij-v9lhRXBmutk0wEgwnlCBsP_ZZsA9NKWpdzeM4s5fEys=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service. Great location",
      "date": "2026-02-18T21:41:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello J.,<br><br>Thank you for your wonderful feedback! We are thrilled to hear you enjoyed our service and location. Your positive remarks motivate us to continue delivering exceptional experiences.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-02-23T18:11:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6866dd00-5e21-4c3a-8b7f-c61696fc485b",
      "author": "Gil Simsic",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcm6-a9abZwtUskIdC4OUkJq9DyJwxfSDVqgt02qgQANB8sTg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We’ve had a great experience with Mini Mall Storage! The flexibility they offer made everything easy for us, and the facility itself is excellent — clean, secure, and well-maintained with nice, spacious lots. Access is super convenient with long hours, which is a huge plus when your schedule isn’t always predictable.\n\nIf you’re looking for a storage place that’s safe, easy to use, and genuinely accommodating, we highly recommend Mini Mall Storage in Cedar Lake. Thanks for making the process so smooth!\n\n— Gil",
      "date": "2026-02-05T16:22:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Gil,<br><br>Thank you for sharing your positive experience with Mini Mall Storage. We're thrilled to hear that our flexible options and well-maintained facilities met your needs and made your storage experience smooth and convenient. Your recommendation is greatly appreciated and helps us continue to provide excellent service.<br><br>We look forward to serving you again in the future!<br><br>",
      "replyDate": "2026-02-23T18:11:03.000Z",
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cc36b5d3-d7fb-4dc8-9d85-e3606e08434e",
      "author": "April Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2YO6RHQTkykosYyjlt8U_N9wq-yC_FweihPhV1Kg31KW-DQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike & Amanda were extremely kind and fun! It’s always nice to encounter people who provide exceptional service!",
      "date": "2026-01-29T18:15:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello April,<br><br>Thank you for sharing your positive experience with Mike and Amanda! We're thrilled to hear they provided you with an exceptional experience. Your feedback is invaluable in inspiring our team to maintain high standards.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-02-23T18:11:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fa589300-6925-45cd-be8e-dcd2411808c4",
      "author": "leah eliza",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgufNp5vg3qSerglLN4P9dZt4MfqVUWm-frQKLbiLTPulcmJv3=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly service!",
      "date": "2026-01-10T21:07:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Leah,<br><br>Thank you for your amazing review! We're thrilled to hear that you experienced friendly service during your visit. Your feedback is invaluable in helping us continue to deliver excellent experiences to all our guests. We hope to see you again soon!<br><br><br>",
      "replyDate": "2026-01-23T18:11:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "654f1875-48fd-4fe1-9c86-129a8a8403b9",
      "author": "Nancy Den Dekker",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNtVvtGeECz11HQSmCrn5e6GL79BG-W489wtvodiLnhZpnoA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-10-31T09:36:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.<br>If there's anything more we can do for you, please feel free to let us know.<br>Best regards!",
      "replyDate": "2025-11-23T18:11:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5a89f5df-3b8e-4dbd-97f3-d74bbc5fa32d",
      "author": "Ryan Carns",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVjIzHOOVXAd8SEujLNMNIPRBOTL5tOucB2UM6gFsadYjr5g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Locket was really helpful with getting my units in order after a mistake was made.",
      "date": "2025-09-19T20:56:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ryan,<br><br>Thank you for sharing your wonderful feedback! Your experience is valuable to us, and it helps us continually improve our services. We look forward to welcoming you back again soon!<br><br>",
      "replyDate": "2025-10-23T18:11:03.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "be18759e-88b7-4ef8-a1a0-c51fb267973b",
      "author": "Brianne Allen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhv2VExo5P0QeQE7G6nyBuu0t8yGokqM_IYpSFRQ4QxMk36w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-28T22:18:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us<br>know!",
      "replyDate": "2025-09-23T18:11:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a8c7ab4f-bba8-4117-a614-548ea7c03626",
      "author": "RoomFullofSwag",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDiXOFZ35riSH50QSZ45PfiOB5izoVOAMAl8LC3iQGdoqWnqs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lockett helped me out",
      "date": "2025-08-25T17:41:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello,<br><br>Thank you for your wonderful feedback. We're thrilled to hear that Lockett was able to assist you effectively. Your positive words inspire us to continuously deliver exceptional service. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-09-23T18:11:03.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "462da2d0-fb9e-448a-8965-ad04a48c8fd0",
      "author": "Maryjo Nalezny",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1-GDc1r6LgNc-v6nWpe68T3mfkenZTfW7AwWErtvn5fivnQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "So easy to work with.  I highly recommend",
      "date": "2025-08-18T01:14:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Maryjo,<br><br>Thank you for your fantastic review! I'm thrilled to hear that you found the process easy and that you would highly recommend us. Your positive feedback means a lot and motivates us to continue providing excellent service. Best regards!<br><br>",
      "replyDate": "2025-08-23T18:11:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "067ca219-db78-448d-9ce0-e1d1477521d7",
      "author": "Mark Ogibovic",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJk9IhyihDW4qIiXD927lZNpqpKqXBs2--P4v32I1CBqhfMag=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lockett helped me get a great unit and price. Gave a full tour",
      "date": "2025-08-09T20:39:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Mark,<br><br>Thank you for your wonderful review! Your satisfaction is our priority, and it's fantastic to know we hit the mark. We appreciate your feedback and look forward to serving you again in the future!",
      "replyDate": "2025-08-23T18:11:03.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dbc9d5ed-6de2-415a-b0e0-0bc4020005bc",
      "author": "Danny Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaMm3NvxytsUitNn_iosWe1h89VD94llX95nk87ZOsG6VqnA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lockett gave me a great deal. Rent here",
      "date": "2025-07-26T14:38:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Danny, <br><br>Thank you for sharing your positive experience! We appreciate your recommendation and look forward to serving you again in the future. Best regards!",
      "replyDate": "2025-08-23T18:11:03.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0ec4e2f7-f1af-42ae-8724-1662e7a0d76f",
      "author": "Jennifer Ratkay",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOxNktKetC2moj7hkPZvHzkXz-SCrciUdC1rsJDG5MBlCu=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lockett will work with you if you work with him. Keep communicating because unexpected things do come up.",
      "date": "2025-06-27T19:26:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jennifer, thank you for your positive review! We're delighted to hear that you had a great experience working with Lockett. Communication is indeed key, and we're glad you found it helpful. We appreciate your feedback and look forward to assisting you again in the future. Best regards!",
      "replyDate": "2025-07-23T18:11:03.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "71f3d6d1-5537-4731-b9a4-98600550d558",
      "author": "Judi Barrineau",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX7_K7ZBFPVqJFDrK_CjSQ2Kd0fFHFUKoBwsjb7_4RvtbucA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lockety helped with my payment",
      "date": "2025-06-26T15:22:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Judi! Don't hesitate to reach out to our office if you ever need anything.",
      "replyDate": "2025-07-23T18:11:03.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d032de20-c9da-4ac6-b59e-8af0fa938da3",
      "author": "Roger Frieling",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnZTi7_IbvGSQJKvLjqeP9luZusqi4-wkb6Cxh-1tUIQruKwU=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Locket helped me get a unit",
      "date": "2025-06-20T17:52:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Roger,<br><br>Thank you for your wonderful review! Your satisfaction is our priority, and your feedback motivates us to continue providing excellent service. If you have any more needs or questions in the future, feel free to reach out. Best regards!",
      "replyDate": "2025-07-23T18:11:03.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "966f6867-23b3-475f-a8f4-cd00f8024c08",
      "author": "Lisa Gold",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLD_AzKgWR2vX6ysHzTvQwvY-oWngzl8OF8sRyI061yPcJVg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The manager Ryan is the BEST!! He went out of his way to give me information. He remembered our prior conversations. I am glad our non-profit chose this place to handle our storage needs.",
      "date": "2025-05-10T23:34:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Lisa, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! We look forward to seeing you again soon.",
      "replyDate": "2025-06-23T18:11:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f5a19d84-d298-4aae-adb1-0ff5f230433a",
      "author": "Yung Pyramid",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvuvqPoxEMAGVPw8NkRjcvAcqy9tDdMiDVgFK4VyPOOqo3f965=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome management and awesome storage unit. Very clean and very roomy.",
      "date": "2025-04-25T18:31:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Yung, Thanks for the kind words! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-23T18:11:19.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b4c5eff2-5c2e-47e1-8062-2bd507a30555",
      "author": "Lockett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdaLX4rOQB-sizB_Ncm0Raz3JdpBofhk5HRg2JP7ApYhxRNjNY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Once again great customer service LOCKETT",
      "date": "2025-04-25T14:53:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Sherry, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you next time!",
      "replyDate": "2025-06-23T18:11:19.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1d4b744f-85ad-4a96-9056-4935089eebcb",
      "author": "Steven Reitz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLop2XapwhlHH7PYBA8KILDTMoYPG4LYQ2MNiRxZJwKTTVPcQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lockett helped me out today",
      "date": "2025-04-18T18:07:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Steven, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-23T18:11:19.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7f528f0b-d71b-46c6-a0c5-acf439bd0b92",
      "author": "Connor Wade",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWQ8dPVi-vCtxHybF0UTPIwWcMhL76fEzViNv2duzi2Ilk57Z4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-12-31T00:58:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Connor, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. See you next time!",
      "replyDate": "2025-06-23T18:11:19.000Z",
      "tags": [],
      "sentiment": "positive"
    }
  ]
}