{
  "summary": {
    "average": 4.9,
    "total": 27,
    "distribution": {
      "1": 0,
      "2": 1,
      "3": 0,
      "4": 0,
      "5": 26
    }
  },
  "reviews": [
    {
      "id": "4cb5dc97-a05a-4a05-92d0-3027920da362",
      "author": "Jeffrey Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQbqQCFEA5EZSi-dTU_W0_fiCbv8tKmKZAYkrUaMySLVggwA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha and Brittany are very knowledgeable and easy to work with!",
      "date": "2026-06-23T15:33:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fcd7365e-d8ee-4585-b9e1-d7294bd31524",
      "author": "Andrew Tirotta",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIkjFsdhjh0oHDsddhw3tiQQI08kzSIAtwut2JoPiupRHZnm6G=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-04T21:22:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.<br>If there's anything more we can do for you, please feel free to let us know.<br>Best regards!",
      "replyDate": "2026-06-09T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d228b187-997a-4fa9-b61e-06fc9cdb3e13",
      "author": "Piper",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ9L15PZubV45cckdMt5cspGP32rXqJKYWIB9y9VtGmHlvsg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha and Brittany are easy to work with and so welcoming",
      "date": "2026-06-04T21:16:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Piper,<br><br>Thank you for your wonderful feedback! It's fantastic to hear that our team made your experience enjoyable and welcoming. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-06-09T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1dfdf340-2b6f-4015-8916-7316c612bbaf",
      "author": "Madison Witt",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4tySu3mBq_CvLCv4MQviuAcG2KDzJr_u8ksF6k6FHITaGNg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha and britney are the best!",
      "date": "2026-05-04T23:31:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Madison,<br><br>Thank you for your wonderful feedback! We're thrilled to hear that Tasha and Britney provided such excellent service. Your kind words motivate us to continue delivering top-notch experiences.<br><br>We look forward to your next visit!<br><br>",
      "replyDate": "2026-05-23T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e73a5168-3054-4ce1-897c-6a3a84c90344",
      "author": "Austin Greene",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX-7mAEft_pObt-2bQmgst4lBEz7EaiVVrrqJth7zfldHBZTmG=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great great great great service !!!!",
      "date": "2026-04-10T18:09:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Austin,<br><br>Thank you so much for your enthusiastic review! We're thrilled to know that you had such a positive experience. Your feedback inspires us to continue striving for excellence.<br><br>We hope to welcome you back again soon!<br><br>",
      "replyDate": "2026-04-23T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4c1d5a05-1f99-4da7-ac83-66ad3d89055a",
      "author": "Christopher Todd",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8qTwnwlJQFpNVYXCfpfk2yA75dRk76gmnm3VvV3S9arnaVQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I deliver for FedEx,  and I had an issue with a delivery for them. I called, and they were very friendly and super helpful!",
      "date": "2026-04-02T21:06:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Christopher,<br><br>Thank you for sharing your experience. We're delighted to hear that our team was friendly and helpful in resolving your delivery issue! <br><br>",
      "replyDate": "2026-04-23T18:23:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b2f97723-f7fd-473b-a7eb-7e330251be09",
      "author": "Sylveon's candy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUY5eSV9qG5gmpHpULtTmwMeozpW7S9Tiuve0EGPtK2U2sQ5hW-=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha and brittany are great",
      "date": "2026-03-05T15:08:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive feedback! We're delighted to hear that our team in Cloverdale made a great impression on you. Your kind words inspire us to continue providing excellent service. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-03-23T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e43fc571-ca81-416f-9119-4cbbcadd6411",
      "author": "Lori",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZ8jT3n0_pVskSNubqyj5ByDKDWdD9XhO0HyVDNlEqqjsJlA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha is absolutely wonderful. She was so helpful and sweet . Will definitely be back",
      "date": "2025-11-17T19:28:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Lori,<br><br>Thank you for your kind words about Tasha. We are delighted to hear that she provided such helpful and sweet service to you. Your feedback is invaluable in helping us maintain high standards, and we'd be thrilled to welcome you back soon!<br><br>",
      "replyDate": "2025-11-23T18:23:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c15f7133-25f5-4b98-b493-b8b8af0bc1c9",
      "author": "Wynter Segrest",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxb5sSof4hQburQDmK8VQb2G9hwtK2UMPhYEmhypz0GT6aFKg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha was amazing and super nice!!!",
      "date": "2025-10-31T20:01:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Wynter,<br><br>Thank you for your kind words about Tasha. We're thrilled to hear that she made your experience enjoyable with her amazing service. Your feedback is invaluable in helping us maintain our high standards. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-11-23T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6350101d-3622-40f2-ad64-f7803a7f60a6",
      "author": "Austin Baker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbMLT50qmQGMfNr0-5ha7pQZUHmEHwfMc-dIkKXGHZQCnkDUz2=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-10-31T19:59:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If<br>you have any more feedback or need assistance in the future, feel free to reach out.",
      "replyDate": "2025-11-23T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "518a209e-66b5-4eac-8e3e-74326052c588",
      "author": "Michael Butler",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXDLsZj34zoohUOUNqVA6EfKefpUVj3fY4cLi70-BUDGQcFw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Manager made a very stressful time a whole lot easier!",
      "date": "2025-10-31T19:23:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Michael,<br><br>Thank you for sharing your positive experience with us. We're delighted to hear that our manager was able to make a stressful time much easier for you. Your feedback is invaluable in helping us maintain our high standards of service. We hope to welcome you back again soon!<br><br>",
      "replyDate": "2025-11-23T18:23:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "73a81a46-899f-4a78-98ca-1ef94046e577",
      "author": "Journey Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy21gbPlvZ3Ts_NsMGllzqtsJ3MhvGa4a1XUNiiUp352nbBw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice units, well kept, super sweet worker",
      "date": "2025-09-22T17:05:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Journey,<br><br>Thank you for your kind feedback! Your feedback is invaluable in helping us maintain quality service. We hope to see you again soon!<br><br>",
      "replyDate": "2025-09-23T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "779b1c09-e83d-4989-9c6c-04df7c453fc1",
      "author": "Ethan Underwood",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoBP4-Y48YW-fLiCX-YL5BkLTRY5fBQjk_YqCDfTiDWN9CuB5X=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-22T17:01:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ethan, thank you for the 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!",
      "replyDate": "2025-07-23T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c8da7a38-617f-497c-8824-f00a87c15a0d",
      "author": "Journey Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_sRxRmfdKEtwL4IhGsDfjM_XVq0SgYKzA8VptLgLbgVhoGNyM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very well up kept, lot clean, workers very helpfull and coming to help.",
      "date": "2025-07-14T15:31:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Journey,<br><br>Thank you so much for your wonderful review! We're thrilled to hear that you found our place well-maintained and our team helpful. Providing excellent service and a clean environment is our top priority, and your feedback truly validates our efforts. We look forward to welcoming you back soon!",
      "replyDate": "2025-07-23T18:23:06.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "34811d10-fdf4-4efa-98bd-3feca7eab8cd",
      "author": "Clayre Hall",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK134Chgcs0hUJavEzI34Ri-1MUWj2IBBSTfsyR9BvTCuAjLA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service. Very helpful. Very nice and kind she’s very pretty and helps with a lot!",
      "date": "2025-07-01T18:17:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Clayre, thank you for your wonderful review! It's fantastic to know that you appreciated the assistance and found it beneficial. We look forward to serving you again in the future!",
      "replyDate": "2025-07-23T18:23:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7fbaee9c-fca6-4db4-9892-eb6fd66c5a17",
      "author": "Vicki Crouch",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKYhHfRQxddH4_lCR5wfV9MD9AxsL08vhc28Tpy6rm_lxDEg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful does her job and very clean very very pretty!",
      "date": "2025-07-01T18:05:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Vicki, <br><br>Thank you so much for your wonderful feedback! We're thrilled to hear that you found the service helpful and appreciated the cleanliness and presentation. Your kind words mean a lot to us. We look forward to seeing you again soon! ",
      "replyDate": "2025-07-23T18:23:06.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "baffd742-4295-44b1-ae20-e3ac60435fad",
      "author": "Dylan Terry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLs_fZVL1g7niupxobuXd1AQaid30MHDt5ljByN6Z7Ox-8bOA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha was fantastic and very informal! Would highly recommend going through Mini Mall storage!",
      "date": "2025-06-10T13:24:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Dylan, Thanks for the great review! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
      "replyDate": "2025-06-23T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f158b503-8529-4ea2-bf70-59c8dbebecfa",
      "author": "Richard Waggoner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlASoYL5pDMJGk0_kKw4rzIj8R3Km4s_CAugjglx9xSyAQnoFf=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha witt was an amazing help. Very kind and professional. Made the whole process easy.",
      "date": "2024-12-31T18:50:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Richard, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-23T18:23:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "206d14b8-8826-4e97-8c75-c93b45b42140",
      "author": "Linda Bottoms (Coltsgal)",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrTDi9VFek6-lgs6YhFh06hpskMAmhzbT3TtLH-4MuFGuo3r8=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Tasha is extremely nice very fast. Was able to get the storage unit on the same day within hours very clean highly recommend.",
      "date": "2024-11-22T15:14:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Linda, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
      "replyDate": "2025-06-23T18:23:06.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "01aa400d-0970-44ce-9142-d33a6808d5e9",
      "author": "Rebecca Dabkowski",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1XQLnsUC9rhhGZMz4SJ2lD532LjJ-Q418i2MzIFwknb69eg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha is great",
      "date": "2024-10-30T15:36:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Rebecca, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
      "replyDate": "2025-06-23T18:23:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7808c527-6b49-4a2d-9162-b23ca5951e57",
      "author": "Timothy Parrish",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgaArwImexbd1u81jjYRa30QO-NTXmJJ6ZXQAUy8oc7BWhCw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tasha clark helped us with everything",
      "date": "2024-10-17T17:14:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Timothy, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
      "replyDate": "2025-06-23T18:23:18.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c49a0bab-b9e7-4d5d-9f28-b213f8802876",
      "author": "Tonya",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXEZbZPxwrulQlMwEuGeHXFSArmv-aasF8qWGrzOu3gz--Tg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I moved from one location to another and Tasha made this process very easy and simple, very happy with how this worked out.",
      "date": "2024-10-16T21:48:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Tonya, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
      "replyDate": "2025-06-23T18:23:18.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c5166f07-2344-498e-971e-3e2923ca9f15",
      "author": "Brittany Haggard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF-m9-unoBWdwy-lp6TTaU5f0oB-vnwwhbczxcFRwC7XLHUg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice service! If you buy one of their locks they have a guarantee where if you lose the keys they'll replace it at no cost!",
      "date": "2024-05-22T17:13:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Brittany, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
      "replyDate": "2024-06-23T18:23:18.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1f29d63c-f5fd-4f7e-875c-ac2a710145a9",
      "author": "Danny Felling",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRfqXPoCPJVcZLFh5wq6AdD4bDRw2n6bOh9JyRISDKKFmzkg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amber was very helpful. She was very knowledgeable, polite answered all my questions. Highly recommend for your storage needs.",
      "date": "2023-08-30T23:23:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Danny, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
      "replyDate": "2024-06-23T18:23:18.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "133f368d-d499-49b1-9c59-6bc7631ff3b7",
      "author": "Chanele Darner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBy_SubR2tKtjzmuBFbkOJ5tQ0HXUxdW_cUlWHf9DwtTaaSP3QxQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-07-13T16:10:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Chanele, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! We're here for you anytime!",
      "replyDate": "2023-06-23T18:23:18.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "aeba41c5-0e45-4806-a7b5-640003a7411c",
      "author": "Tasha Clark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ9s5A1C9uAfoxLNFp-yQ1zplj0tUkJKvhANqSd-EqLeD1Ow=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "My experience with mini mall storage was great, when I spoke with Amber to rent my unit she was more then helpful, and was very easy to work with, she goes above and beyond and I could genuinely tell that she loved her job. By the time we got off of the phone I wanted to do what she does :)\nAlso we had everything set up right away! It",
      "date": "2023-05-17T16:31:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Tasha, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! We look forward to seeing you again soon.",
      "replyDate": "2023-06-23T18:23:18.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    }
  ]
}