{
  "summary": {
    "average": 4.2,
    "total": 38,
    "distribution": {
      "1": 3,
      "2": 3,
      "3": 3,
      "4": 3,
      "5": 26
    }
  },
  "reviews": [
    {
      "id": "e256160d-3b37-4817-a206-12f8dbc25bf0",
      "author": "Rory Hughes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ8ux29h_7Fj_dFjM3cN_jVZ-rPtfHAM1tY1ZgE2OSGztAsw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amanda was pleasant and very helpful!",
      "date": "2026-05-18T22:22:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Rory,<br><br>Thank you for your wonderful feedback! Your kind words encourage us to continue delivering exceptional experiences.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-05-29T19:13:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e5f403af-edd4-4bfa-8b33-f41275d3f487",
      "author": "shawn erb",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIIq22YRzzTMUiSoo3k0OIZrm7bvyh8datvpjkAYG1wgOz0A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-04T23:10:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Shawn, thank you for your 5-star rating! We're thrilled to see that you had a positive experience. Your feedback is greatly appreciated. If there is anything more we can do to enhance your experience, please let us know.",
      "replyDate": "2025-08-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e7043027-0f5a-41f1-8ec0-4c0bafc959d1",
      "author": "Dalton Law",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr3vctHUIEfL0-CVzahl_f4FKOdPr4H9HHfpFFoJSodI8GCA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice.",
      "date": "2024-11-29T14:08:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dalton, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
      "replyDate": "2025-06-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a76bda25-436d-4cc8-9f85-638c39c6c14a",
      "author": "lynn Coquat",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAGginkupHmUC3jb3Dx4S-Wiz0TDwh0GI5QsahGLb7xYWQkU_y=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very prompt and very helpful!! Had us in a unit straight away",
      "date": "2024-11-11T17:13:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "lynn, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. We're here for you anytime!",
      "replyDate": "2025-06-29T19:13:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3fe4b89c-941b-4853-b559-c9d02ee15b0f",
      "author": "Brayden Richards",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9681KGRUZLh7C_Fh5bUjaOKFP85NLYvMgM3AzTMcmKk3x3wudcw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very simple, and convenient process signing up! Bailey was informative, kind, and answered all of my questions. She was also able to save me money with their promotional offers. 10/10 experience.",
      "date": "2024-09-26T15:11:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Brayden, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
      "replyDate": "2025-06-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cf92a744-5e9b-484b-a400-1f2632f0fd7c",
      "author": "MayLea Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmJA7StHbWQmQJkyryDYl0_GqZlYhVmrVbZ9GbV7eEkOv4jw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "No less than a day after reserving did I get a call from the site manager Rick, who is awesome. He didn't just go through what I reserved but talk to me about what I was needing to ensure that I was getting what was needed. He also talked me through both locations and every little thing that was needed to finish reserving that left me not questioning what to do when I go to move in.\n\nTruly he was great. 10/10",
      "date": "2024-04-25T13:50:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Maylea, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
      "replyDate": "2024-06-29T19:13:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e3c2c868-08db-4ba6-ad3d-55fed4c896e7",
      "author": "Nathaniel Whyte",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT5MO-zy-WRx6yhxvHnA30E7sHJjP1QGnywUaC9NoTNWBjS281=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-05-06T02:32:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are glad we provided your needs Nathaniel!<br>Thank you for choosing Rhino Self Storage!",
      "replyDate": "2023-06-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b9062e91-4be2-426c-8ec3-b8135581e756",
      "author": "Devan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYgJ3sY8l8MS84D4sDDy4QAIIWWGk2HkUV10eRqgWi8Fv8rLpd=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-03-29T16:13:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review Devan! ",
      "replyDate": "2023-06-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dcfc4e43-6a3a-43b6-8bca-886cef93ce47",
      "author": "Jeannie McAlarney",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2yl9-GJAJB1nRW8nuKNYFkIWRl7tgz550Cr0RUhDlQxfhsOgr=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Wonderful experience. Ty.",
      "date": "2023-03-06T00:25:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you Jeannie! We are happy we were able to give you a wonderful experience with us. ",
      "replyDate": "2023-06-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f5ed6662-11fd-45a1-b75a-474012bf6cfc",
      "author": "Hannah Collins",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIx4-JEvE_1qh3FvkLI30XRVoJ3uov7nj-pTQ4l_4ce71zT8w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-19T20:44:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hannah, thank you for your review!",
      "replyDate": "2023-06-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "096312df-5184-4186-a0ae-f5a95d2f6d0a",
      "author": "Sam No name",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEuEyXjjClw-WNJKxdpVSsnIuYvP9envV6bkaxlKkr7uIy1uM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It was very easy to get to my new storage unit. Once there, I found the unit clean and easy to access. I  definitely would recommend Rhino Self Storage to anyone that needs a unit to rent.",
      "date": "2022-10-31T18:49:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Sam, we strive to provide excellent customer service and we appreciate you sharing your experience!",
      "replyDate": "2023-06-29T19:13:34.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "aeedfaff-5b6d-4f59-b5d0-239d1952e101",
      "author": "Traci McLaughlin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzKStcnZ8KkIBglBupYLMuCcahcBQ-29hU9UNJ_1kOmKKG5wRkTA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They made moving in quick and easy, same day!! Alyce is super friendly and gets you in and out!!! Definitely recommend!!",
      "date": "2022-10-19T20:23:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Traci. Your feedback is highly appreciated. Thank you for the review!",
      "replyDate": "2023-06-29T19:13:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "eb773073-9768-4eb5-bf5c-5c3533153b5d",
      "author": "Ezra Stollar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQMANWeG4uu2kp_2H49TATPs1e79Iqn8r2XmQA2uaWCHLGyA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I am happy with both my unit and the helpful customer service at this buisness!",
      "date": "2022-08-24T15:52:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Ezra for sharing your experience with us! We are so happy to have earned a 5 star review!",
      "replyDate": "2023-06-29T19:13:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6a120e79-0b32-42bf-ad11-1e55921b520c",
      "author": "Brandon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpmX-nUg1zpNHrN6A2c32opE-35J_P7zTlC4-vjlB-Y8CVvQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had an issue quickly resolved and all my questions answered promptly",
      "date": "2022-08-17T20:06:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Brandon, thank you for sharing your positive experience with us! We are so happy to have earned a 5 star review. We hope you have a wonderful day!",
      "replyDate": "2023-06-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "24aa0e22-f6be-44ec-aeec-83ccb192d9a4",
      "author": "Locky Roma",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoh7UKbCh6NPZ0JPlXKBPlgy3OWVOHPLyC3loJQwGdT25j7w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service",
      "date": "2022-08-17T20:02:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your review, Locky Roma! We are happy to hear our customer service earned us 5 stars!",
      "replyDate": "2023-06-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "07c84d3b-4142-4989-b5b0-fbba992e5e7b",
      "author": "Deron Quesinberry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuVnJ31hzYH9S72Tpy1kCTzTdFovyetXQ2dBir_DmejXaN8A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-04-10T17:39:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Deron, thank you for your review! We are so glad to have earned 5 stars!",
      "replyDate": "2023-06-29T19:13:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cd768b2c-3361-4624-9843-7a014d1294c4",
      "author": "Sam W",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDw2HmYeJr_GybeaFXoWjxTtQR9VsiNyKp8p7syp9kS3axYwJx=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great sized units and prices. Although there isn’t a gate they are very secure with taking many other precautions.",
      "date": "2021-01-02T15:13:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your amazing review! We love helping our customers with a home away from home! Come back again soon!",
      "replyDate": "2022-06-29T19:13:34.000Z",
      "tags": [
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "482f8fb9-11b3-4259-bbc9-19465069f3c1",
      "author": "John d Echols jr",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX75B13LiwLs53T_GMrYwhao3Gd2wNhF2CQDR7bmQlJK9Xdpes_=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Good.",
      "date": "2020-07-26T01:44:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "079fd793-0f57-4a62-b526-d590d943e139",
      "author": "Ashley Mccullough",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDkO_hv5TfKLyP1tmJucUcfXrlt7VeKnSezykSTeEC7Z58PA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2020-01-25T23:22:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e0c63866-4220-426b-bcad-52e45ec56cfb",
      "author": "Benjamin Wheeler",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjTXJaWTtNdEhJTcbFGBK2L4ckEYK-B-u0Vh3c7qQOOCXudvTx=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Awesome place to do business. Units are clean, well lit. Multiple sized units that can handle up to a show car.",
      "date": "2019-10-21T18:04:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4779c4e8-9b1c-478a-a743-a3eb63912fc1",
      "author": "Tim James",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5nsnq-pl3JpyOS6ykB80ligH-t8-2C-hmVrpmuik5-lndtmeg=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Good prices on storage units",
      "date": "2019-09-09T01:38:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f9695e3a-b7ab-4b8c-b6ca-862b96be5564",
      "author": "Nathaniel W (Nate)",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkRp9QB8ZFM3Phf78_tkhMVy3vQ2PR-CFoxc9H-_RevB7M5g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-09-07T01:29:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d41ce133-dd8a-4e68-96db-cdeba92ab226",
      "author": "Willie Hood",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK6eNkN79HQVHfUjdiz8AFx9IQUPVfqvtRd_hqUAy3d6a6Yg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "It's the storing place, nothing boring here.",
      "date": "2019-05-19T16:03:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "323e2416-d471-429e-a345-524d75e8711f",
      "author": "J B",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTuPNMpukuKPoa3EB_A9jUABqGTMcFjj5Q7dEhpzIkAY9DXL5PyA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-04-17T12:12:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a987b0b4-7454-468c-b48e-741bde971e8b",
      "author": "mike Sydenstricker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoLPWYZbtI0sAa7YbxJZe_kIJdoCYeHM0QCix6wstlBSZvtRaz=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place",
      "date": "2018-09-27T15:15:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bd844c53-56ea-4506-9cbb-76be4eba0dfe",
      "author": "Hutch E",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB58Wi6S8a4Fv98dUPVfp-vughaT7yxy6oTGuWW7dpcqt-fKcH=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2018-06-05T10:40:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a185227e-dd5e-43ef-8541-6d82af859db8",
      "author": "Valerie Ott",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFshd0pC1zccjlV3VIy8L59s6Oy0BfU3AT9RV0vsgUvtUP5TwODw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Nice storage, desk girl is great customer service",
      "date": "2018-03-31T21:35:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "39bb8d79-1d3b-488b-98e0-89f01627329e",
      "author": "Lindsey Garner-Lucas",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXb-K2Eaq74JhZY-x8p__SN3mGXVK9cnBXxYHZ5n5vjz_7kFf5SBA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have a nice unit here and I rented the uhaul I moved in from them",
      "date": "2018-03-17T04:14:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "787b6405-b9c4-409d-bcbc-5fbd2651be92",
      "author": "Kelly McGill",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmKdwlG_2J6PgzNaAPdgFKjRlgrOd0o2KTLH1KAEy7CpcCkg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2017-12-21T13:15:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    }
  ]
}