{
  "summary": {
    "average": 4.8,
    "total": 18,
    "distribution": {
      "1": 0,
      "2": 0,
      "3": 0,
      "4": 3,
      "5": 15
    }
  },
  "reviews": [
    {
      "id": "ffcd43d2-2f4b-466c-8d29-6bbafce32c07",
      "author": "Kay Soze",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPAIEk67SnX3knI90_EWcsgey3KAdsoBoLLWqUGTzAl1FAv8uZVQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tishanti was awesome! She explained everything that was confusing on the website and walked us through the process. She also informed us of the promotion and I am super grateful for that!",
      "date": "2026-05-02T16:18:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Kay,<br><br>Thank you for sharing your wonderful experience with Tishanti! Your feedback is invaluable in helping us maintain high standards of service.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-05-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2a95a68e-4ddb-4352-b418-ea9089a749d9",
      "author": "Crista Lemaster",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLT29eJhFIc6bboeLobVa1nDmYeFjEaEmsIyaccgMWrKwKYHA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-01-20T19:16:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.<br>If there's anything more we can do for you, please feel free to let us know.<br>Best regards!",
      "replyDate": "2026-01-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6c17bcbd-da2b-4b18-b05a-f9c65cf28f53",
      "author": "Elijah Deckert",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVg9qC0dac3TaKbg8bvr4hwYXruX97j4314cbe9Pf7wrUJ5Z-I=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place for storage",
      "date": "2025-07-27T01:25:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Elijah, <br><br>Thank you for your fantastic review! Your positive feedback means a lot to us, and we're committed to maintaining the high standards that impressed you. If you ever need anything else, feel free to reach out. ",
      "replyDate": "2025-08-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7bccd89e-99a3-4174-a6e3-0d10d5fb797b",
      "author": "Bernard Baker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvszVIG4lGwQHHcfCGh9gc6yhqPoXqxlvIbzvwYsVQVwUxHA4=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-27T01:08:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Bernard,<br><br>Thank you so much for the 5-star rating! We truly appreciate your support and are delighted to know you had a positive experience. If there's anything specific you enjoyed or any feedback you'd like to share, we'd love to hear it. Looking forward to serving you again soon! Best regards.",
      "replyDate": "2025-08-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1f46df78-2147-4a90-a930-a0140cfa63d2",
      "author": "mayra mares",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWj9x2U6PYkRe2l-tQkH83zdU-fswDtydTxLAN2MfHMxpSilTeshg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice people highly recommend. Very happy with them",
      "date": "2025-07-26T22:41:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Mayra, thank you so much for your kind words and recommendation! We're delighted to hear that you're very happy with our service. It was a pleasure to assist you, and we look forward to serving you again in the future.",
      "replyDate": "2025-08-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bad35f4e-e03b-4c21-86bd-269b8d1bf9de",
      "author": "Kathleen Arendt",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK36QEVio4A40hV-xKQ2FJzzRj1qiashPnRkJY8xrYgQF-yDg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Secure place I feel comfortable using tonstore things! The staff has always been friendly and super helpful when I have needed assistance!",
      "date": "2025-07-02T21:17:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Kathleen,<br><br>Thank you so much for your wonderful review! We're thrilled to hear that you feel secure and comfortable storing your belongings with us. It's great to know that our staff has been friendly and helpful whenever you've needed assistance. We appreciate your kind words and look forward to continuing to provide you with excellent service. Best regards!",
      "replyDate": "2025-07-23T18:59:52.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "61b44df0-5aba-4e8a-adff-471c79b4c672",
      "author": "Lonnie Hulsey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvcPTD2k0oV0TDb8VvjpVS2NYIfBykC00b3PflUAhloWpCCA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have been renting through them for over a year now and I absolutely love them. The staff is amazing",
      "date": "2025-07-02T19:17:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Lonnie, <br><br>Thank you so much for your wonderful review! We are thrilled to hear that you've been enjoying your experience with us for over a year. It's fantastic to know that you find our staff amazing. We truly appreciate your kind words and look forward to continuing to serve you with the same level of excellence.",
      "replyDate": "2025-07-23T18:59:52.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "148361de-7893-4883-8d0e-8327fdbce598",
      "author": "Google User",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6LOElrCW5-kZyBGgKqj9Lco2uX9iGeIgA-DcuzU550Wg1TQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Clean facility. Would recommend.",
      "date": "2025-06-26T20:22:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review! We're delighted to hear that you found our facility clean and would recommend us. We appreciate your feedback and look forward to welcoming you back soon!",
      "replyDate": "2025-07-23T18:59:52.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f4acaf88-30fe-4924-9e55-1a4a799bf62e",
      "author": "Carmela Torres",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLATW1CyZV148f5gtovXctOxv7XZe63OjyYe6g_fFsETBC56A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-10T23:44:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Carmela, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
      "replyDate": "2025-06-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ddcb65dd-85a7-4653-b233-76b08f035ec1",
      "author": "Dominic Aita",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXE6NP3BcnGbRVGy9nPOyL9Fi1oYs4sPQwsuuRUSW0hR-ljFU2a=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Awesome customer service",
      "date": "2024-12-06T22:20:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Dominic, Thanks for the great review! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0a00b4e1-3e4e-462f-8148-1ed6e06fcaae",
      "author": "Amber Crowell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVTPU1Xgx0AlcnJjhV0Gdh8CAxQd3G9BMdhi2x1zj9g5c8F-k=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-12-06T17:27:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Amber, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you soon!",
      "replyDate": "2025-06-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b3ddf736-3613-4e97-8429-11c501eec078",
      "author": "Chris Trites",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpVLwd-5inq9DaWxLm5gLOU0eC8xm9t6Cpppqbtx1ptZeK_afI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-24T22:45:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Chris, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
      "replyDate": "2024-06-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "175cb9fd-a6f8-4f8f-987b-843c24fe9f9d",
      "author": "Tonya Kay Sterling",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWTJw0EGF84RGtO5jkCw_7V0FgEUtcaUN-xdWEnUkFV2sqKqqO_A=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2024-04-01T14:28:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tonya, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
      "replyDate": "2024-06-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0abbe099-b0fd-42d2-ab50-2f914fea7837",
      "author": "heather coffman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIaHImave1aDhqTnaaSb8-OQKqek4Mfis4NWwU4lIIPWzuUWGO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-06-07T23:40:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your amazing review heather coffman! We appreciate you!",
      "replyDate": "2022-06-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ed0d717c-3247-4d77-8a42-b8c1d4349c04",
      "author": "Julia Higgins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNUwacAfMdVEVsEBAUU9UKExG0H8sjYAVrnqPmOocrbN1vHypNog=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-04-28T23:58:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Julia Hansen - thank you for the wonderful review!",
      "replyDate": "2022-06-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0fc5f096-2522-4d38-9691-3e5bf60c9b59",
      "author": "Christine Martinez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5krHCWLqTINVOldaa-UXjty_TIyTFovrMQ96OGcLGSiZh2g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-07T19:51:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Christine Martinez - thank you for the wonderful review!",
      "replyDate": "2022-06-23T18:59:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d2838f17-abd0-4e68-b5d4-1da14b7df6f2",
      "author": "Jimmy Fur",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc62IWVkkIahqGa7rWXYXGjcjez4mmcLB-myojl5R1TfxHYQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2018-10-22T02:31:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4a3a3fa8-a5e3-4c73-8506-ecb2a57685c3",
      "author": "T. Robinson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_9XqVDgKBnErR_y0-Ml1ccelQbFIcB85o8MH-RGUl2nNFOna1=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2018-09-13T21:36:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    }
  ]
}