{
  "summary": {
    "average": 4.4,
    "total": 14,
    "distribution": {
      "1": 2,
      "2": 0,
      "3": 0,
      "4": 0,
      "5": 12
    }
  },
  "reviews": [
    {
      "id": "71f7887b-b3e9-4b04-9401-e6a93c53c476",
      "author": "Paul Thrasher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyGp2wicvtFUboOf91T4VLEzzElRkw2Cl0lgszRUVdWXoa9A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Had a great experience with mini mouse storage in Hot Springs! I usually bid on the ones in Clarksville, but came down here for a unit and Martin in the office was fantastic. Best place to store and bid for auctions.!",
      "date": "2025-10-23T18:54:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Paul,<br><br>Thank you for sharing your delightful experience at our Mini Mall Storage! Your positive feedback encourages us to continue providing excellent service!<br><br><br>",
      "replyDate": "2025-11-23T15:53:35.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8141db9a-eb90-42e3-a0b2-f86676bb1b59",
      "author": "Terrie Fort",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhg1BccYduP8ykWf5Kgbw7CpfoccAbm_bG1w2n88PR7zLqzA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-22T16:40:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us<br>know!",
      "replyDate": "2025-09-23T15:53:35.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c45d82c0-e4c9-473e-bb9b-16b2b889b566",
      "author": "Annie Blevins",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVvxWw6OH4YpSsJudVwuOVUeA4QXo_ECY5dV5I5bVr7UMjzg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-13T21:11:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Annie, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
      "replyDate": "2025-06-23T15:53:35.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "67918b32-c81e-47ab-8857-f60afab9b411",
      "author": "Brittney Meinhardi",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHJ3kzaatcFc7Sqn_26t4bcUnzuXX4F9KqyHvKJSYrczosJ8PX=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Did amazing.",
      "date": "2025-06-03T14:18:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Brittney, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
      "replyDate": "2025-06-23T15:53:35.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "261e0061-0235-4085-8058-65910b649d82",
      "author": "Anissa Ross (CC-LR)",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5H6BgZqJJNTaBB1iNonzCRyoZ261fL0oWUGqoZjkKbYDu1Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The storage facility was great for parking an RV (uncovered)in the locked location.   We used them for over a year and had no issues ever!",
      "date": "2025-03-24T18:37:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Anissa, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you soon!",
      "replyDate": "2025-06-23T15:53:35.000Z",
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "048205c8-449e-45f4-b931-eb0a18f75a67",
      "author": "Mathew Martinez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvG7ukr3JKFvm-itqzcPopaarlUDS0cTCik3t8qqpjcudJO5_enQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brandy & Simon are top notch they took very good care of me and i would work with them 100% again !! thank you !",
      "date": "2024-12-12T16:40:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Mathew, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-23T15:53:35.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ece0bce0-7944-43d5-b876-3645448c1521",
      "author": "Charlotte Butcher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJswj6KEdz9YFS1gCyVJauT8nqzZqvlVmrWue30-qAT5aJdeQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "People were awesome and made things real simple and quick. I appreciate them very much.",
      "date": "2024-10-24T20:16:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Charlotte, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
      "replyDate": "2025-06-23T15:53:35.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cc0b48e3-b115-42c2-a860-a2d08a4923d7",
      "author": "Bryan Best",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyNbtj03HzJ7XeJliehQ2FfIQxvU3JaDSFYMa8jxmkijgjHQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brandy was great to help me get me set up with my second unit.  Ask for brandy she’s awesome. Units are top notch.",
      "date": "2024-07-16T17:29:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Bryan, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
      "replyDate": "2025-06-23T15:53:35.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2faee58e-e83e-47bf-a2c8-ac719aafe0da",
      "author": "Audrey Miglino",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJHF6Yc5XGTXLCVj0yWd1muczSsTac74Xj0_bY32CzswjgNA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everyone has been very helpful and renting a unit was very easy to set up",
      "date": "2023-07-15T21:53:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Audrey, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
      "replyDate": "2024-06-23T15:53:35.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "86910c0f-17c7-4866-a752-6ff9398a1644",
      "author": "Nonya",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEUeNCnmmyrue8YBCQMU4DqvOuVJbRxN7slW2UV2nCPUu5yQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff is great! Rake xare of my problems and issues professionally",
      "date": "2023-06-12T16:45:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Nonya, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
      "replyDate": "2023-06-23T15:53:35.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7ec83081-b43f-4225-b9a2-5367e00664b8",
      "author": "jessica ross",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFja3DOLwi9TkuJqI2AxfU9G2cyswJFHWfuUFOcWQZL7r2f0w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-12-20T19:48:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Jessica, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
      "replyDate": "2023-06-23T15:53:35.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1947081b-22f8-40e4-b8c4-f01cf131a62e",
      "author": "Caleb Martin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8qagpA2kQNjVmyfaKPQBPNJcO0tJy0BGEgyzuDBksNRhhDw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean and convenient",
      "date": "2022-12-08T22:08:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Caleb, <br><br>Thanks for choosing us and leaving such a great review! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
      "replyDate": "2023-06-23T15:53:35.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    }
  ]
}